SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job The Workforce Development Department is recruiting for a Business Services Representative for the Business Services Unit. Business Services Representatives work directly with the Workforce Innovation and Opportunity (WIOA) program providing employer outreach and job development services. Business Services Representatives market WIOA services to employers, such as job training, job posting and advertising, and candidate prescreening and referral, to assist in meeting hiring demands. Business Services Representatives promote services by visiting businesses, attending business events and Chamber of Commerce functions, and through presentations at business gatherings, to increase participation in the program and identify job opportunities. *Official Title: Workforce Development Specialist . For a more detailed description, refer to the Workforce Development Specialist job description. ABOUT THE DEPARTMENT The San Bernardino County Workforce Development Department (WDD) adminsters programs under the guidance of the Workforce Development Board and funded by the Department of Labor’s Workforce Innovation and Opportunity Act (WIOA). The Department operates three (3) America’s Job Centers of California (AJCCs) which are strategically located in the East Valley, West Valley and High Desert Regions of the County to serve our communities. Through its programs and services, WDD implements comprehensive strategies to support the County's Vison by creating a vibrant economy with a skilled workforce while meeting the needs of local businesses and creating opportunities for workers to prepare for and enter into well paid careers. For more information, visit https://workforce.sbcounty.gov/ Click on the images below to learn more about our excellent benefits! CONDITIONS OF EMPLOYMENT Pre-Employment Process: Applicant must successfully pass a background check, which includes fingerprint and medical exam, prior to appointment. Travel: Travel throughout the County is required. A valid California Class C driver license is required at time of appointment. Employees in this class may be required to use personal vehicles and show proof of automobile liability insurance. Sponsorship: San Bernardino County is unable to consider to candidates who require Visa Sponsorship at this time or in the future. Candidates must be able to present their legal right to work in the United States at the time of employment. This recruitment may close at any time once a sufficient number of applications have been received. Minimum Requirements Candidate must meet BOTH the Education and one (1) Experience option. EDUCATION: Thirty (30) semester (45 quarter) units of completed college coursework from an accredited college/university in business/public administration, education, human/behavioral/social science, or other relevant field. Note: A list of coursework must be submitted with the application if a degree (as listed above) has not been conferred. --AND-- EXPERIENCE OPTION 1: One (1) year of full-time equivalent experience with the primary duty in outside sales of making (in-person) business contacts to provide business-related services. Note: Telephone and internet sales are not considered qualifying. EXPERIENCE OPTION 2: One (1) year full-time equivalent experience in a government or non-profit agency, with primary responsibility for outreach to businesses for the purposes of fulfilling workforce needs, e.g., recruitment, training, layoff aversion, or staff reemployment requirements. Note: Career advisory experience is not considered qualifying. Desired Qualifications The ideal candidate will possess a Bachelor's degree along with experience in outside sales, selling and providing a product or service tailored to meet an individual need. Interacting with business executives, owners, managers, and others in upper-level positions is highly desirable, as are time management and public speaking skills. Bilingual applicants fluent in both Spanish and English are encouraged to apply. Selection Process There will be a competitive evaluation of qualifications based on the information provided on the application and supplemental questionnaire. It is to your advantage to be explicit in your responses on the application and supplemental questionnaire. This recruitment is open on a Continuous basis and may close at any time. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . Closing Date/Time: Continuous
Mar 08, 2024
Full Time
The Job The Workforce Development Department is recruiting for a Business Services Representative for the Business Services Unit. Business Services Representatives work directly with the Workforce Innovation and Opportunity (WIOA) program providing employer outreach and job development services. Business Services Representatives market WIOA services to employers, such as job training, job posting and advertising, and candidate prescreening and referral, to assist in meeting hiring demands. Business Services Representatives promote services by visiting businesses, attending business events and Chamber of Commerce functions, and through presentations at business gatherings, to increase participation in the program and identify job opportunities. *Official Title: Workforce Development Specialist . For a more detailed description, refer to the Workforce Development Specialist job description. ABOUT THE DEPARTMENT The San Bernardino County Workforce Development Department (WDD) adminsters programs under the guidance of the Workforce Development Board and funded by the Department of Labor’s Workforce Innovation and Opportunity Act (WIOA). The Department operates three (3) America’s Job Centers of California (AJCCs) which are strategically located in the East Valley, West Valley and High Desert Regions of the County to serve our communities. Through its programs and services, WDD implements comprehensive strategies to support the County's Vison by creating a vibrant economy with a skilled workforce while meeting the needs of local businesses and creating opportunities for workers to prepare for and enter into well paid careers. For more information, visit https://workforce.sbcounty.gov/ Click on the images below to learn more about our excellent benefits! CONDITIONS OF EMPLOYMENT Pre-Employment Process: Applicant must successfully pass a background check, which includes fingerprint and medical exam, prior to appointment. Travel: Travel throughout the County is required. A valid California Class C driver license is required at time of appointment. Employees in this class may be required to use personal vehicles and show proof of automobile liability insurance. Sponsorship: San Bernardino County is unable to consider to candidates who require Visa Sponsorship at this time or in the future. Candidates must be able to present their legal right to work in the United States at the time of employment. This recruitment may close at any time once a sufficient number of applications have been received. Minimum Requirements Candidate must meet BOTH the Education and one (1) Experience option. EDUCATION: Thirty (30) semester (45 quarter) units of completed college coursework from an accredited college/university in business/public administration, education, human/behavioral/social science, or other relevant field. Note: A list of coursework must be submitted with the application if a degree (as listed above) has not been conferred. --AND-- EXPERIENCE OPTION 1: One (1) year of full-time equivalent experience with the primary duty in outside sales of making (in-person) business contacts to provide business-related services. Note: Telephone and internet sales are not considered qualifying. EXPERIENCE OPTION 2: One (1) year full-time equivalent experience in a government or non-profit agency, with primary responsibility for outreach to businesses for the purposes of fulfilling workforce needs, e.g., recruitment, training, layoff aversion, or staff reemployment requirements. Note: Career advisory experience is not considered qualifying. Desired Qualifications The ideal candidate will possess a Bachelor's degree along with experience in outside sales, selling and providing a product or service tailored to meet an individual need. Interacting with business executives, owners, managers, and others in upper-level positions is highly desirable, as are time management and public speaking skills. Bilingual applicants fluent in both Spanish and English are encouraged to apply. Selection Process There will be a competitive evaluation of qualifications based on the information provided on the application and supplemental questionnaire. It is to your advantage to be explicit in your responses on the application and supplemental questionnaire. This recruitment is open on a Continuous basis and may close at any time. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . Closing Date/Time: Continuous
Alameda County
Pleasanton, California, United States
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Applications must be in the possession of the Human Resources Services Department by 5:00 p.m. on the Last Day for filing. Applications will only be accepted on-line. Languages: QUALIFIED BILINGUAL PERSONS WHO SPEAK ENGLISH AND ARE ALSO FLUENT IN SPANISH, CHINESE, VIETNAMESE, CAMBODIAN, LAOTIAN, KOREAN, MIEN, TAGALOG, AMHARIC, FARSI, DARI, TIGRINYA, RUSSIAN, ROMANIAN OR SIGN LANGUAGE ARE ESPECIALLY ENCOURAGED TO APPLY. THERE IS AN ADDITIONAL BIWEEKLY COMPENSATION FOR PERSONS IN POSITIONS DESIGNATED BILINGUAL. Qualified candidates may be tested to demonstrate language proficiency. DESCRIPTION THE AGENCY Alameda County Department of Child Support Services (ACCSS) believes that all parents should be fully engaged in supporting the wellbeing of their children. To meet our Vision, ACCSS is committed to serving the children and families of Alameda County in ways that are innovative, responsive, efficient, compassionate and in tune with the rich diversity of our community. Our customers are mothers, fathers, caregivers, children, community partners and the residents of Alameda County. ACCSS’s core business is to provide assistance to families through establishment of parentage, the establishment of child support orders for monetary and medical support, and through the enforcement of child support orders. To carry out this Mission, our employees are dedicated and talented people who leverage their skills and passion for public service to meet customer needs. Through coordinated efforts and collaboration with community partners, ACCSS collects and distributes important child support, enhancing self-efficiency and the well-being of families throughout Alameda County. Alameda Child Support Services’ culture and business operations are shaped by the following key principles: Family Focused : Partner with families to eliminate barriers to providing reliable child support to their children. Dynamic Workforce : Attract, retain, and develop a highly skilled and engaged workforce. Operational Excellence : Focus on the highest level of performance and efficiency in our service delivery. Innovation : Meet the needs of families through creative solutions. Collaboration : Partner with the community to create an ecosystem of support services. For more information about Alameda County Child Support Services, click HERE . For more information about the State of CA Child Support, click HERE . THE POSITION: Under general supervision, Lead Customer Service Representative acts as lead and provide first line customer service in a high volume, public contact environment; investigate and resolve escalated customer service inquiries and calls from the general public; review work in progress; assist in writing procedures for review by the Customer Service Supervisor; participate in the training and evaluation of customer service staff; and perform related duties as required. This is the specialized/advanced journey level classification in the Child Support Customer Service Representative series located in the Alameda County of Child Support Services (ACCSS). Positions allocated to this classification are primarily responsible for providing lead support to customer service representative staff and the Customer Service Supervisor within the division. This classification is distinguished from the higher-level classification of Customer Service Supervisor in that the latter functions as a first-line supervisor over customer service representatives and leads, and related support staff, while the former functions as a lead classification. For more detailed information about the job classification, please visit: Lead Customer Service Representative (#1155) MINIMUM QUALIFICATIONS EITHER I Experience : The equivalent of six months of full-time experience in the classification of Child Support Assistant I or Customer Service Representative in the Alameda County classified service. OR II Experience : The equivalent of two years of full-time experience in a high-volume customer service call center or high-volume customer contact environment, including experience with online or chat, one year of which must have included lead responsibility. OR III Experience : Any combination of training, education, or experience which would provide an applicant with the required knowledge, skills, and abilities listed below. Substitution : A bachelor’s degree from an accredited college or university may be substituted for six (6) months of the required experience in patterns II and III above. Special Requirements : A thorough pre-employment background investigation, including fingerprinting, will be conducted for all candidates who have accepted a conditional offer of employment to ensure they are suitable for Child Support related work. A felony conviction may be disqualifying. Upon employment, subsequent background investigations will be conducted on a periodic basis to determine ongoing suitability for Child Support related work. NOTE : The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS Knowledge of : Customer service principles and models, including techniques and practices for providing effective customer service in challenging situations to individuals from various social-economic and ethnic groups. Lead work and staff development techniques and practices. Automated systems capability and applications; modern office practices and procedures, including the use of standard computer programs such as Microsoft Word, Excel, and Outlook. Customer contact technology through a variety of communication channels, including but not limited to in-person, over the telephone, and through remote services and written correspondence. Business arithmetic. Laws, regulations, and codes governing the access to, and use of, confidential information and legal documents. Legal terminology applicable to child support documents. Modern customer contact center technology. Techniques and practices for effectively managing interactions with disruptive and confrontational individuals. Ability to : Perform multiple tasks simultaneously. Interpret, apply, and explain complex rules, policies, and procedures to others and answer a variety of questions related to department programs and processes. Exercise sound judgment when prioritizing, organizing, assigning, and monitoring operations and workload. Adopt and implement customer service models/philosophy; assist in the development and delivery of customer service-related training. Perform keyboarding and data entry with accuracy and efficiency. Use a multi-line, call center, and phone system. Establish and maintain effective working relationships with staff, peers, other agencies, and the public. Maintain confidentiality. Learn and apply specific operations and procedures of the job. Give effective feedback to coach and encourage customer service representatives to perform at their best. Contribute to the overall team effort to meet and exceed team performance goals (this includes quantitative and qualitative goals which are set by the department). Prioritize work to meet individual and team goals. Respond to customer inquiries within established turnaround times. Evaluate inquiries and offer appropriate solutions. Listen, understand, follow, and communicate oral and written directions and apply them effectively in a variety of situations. Use sound judgment when evaluating a wide variety of information and choose the best solution from several options; initiate appropriate actions within prescribed guidelines. Communicate effectively orally and in writing. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process; An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. ** CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. ** We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN: Deadline for Filing: 5:00:00 p.m., Friday April 26, 2024 Review of Minimum Qualifications: May 3, 2024 Virtual Civil Service Pre-Recorded Oral Examination *: week of June 3, 2024 TENTATIVE SELECTION PLAN: Departmental Hiring Interviews: TBD *The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com , @acgov.org , Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.org are routed to an unmonitored mailbox. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied. Rosario Jones | Human Resources Analyst Human Resource Services, County of Alameda 510-891-5737 | Email: Rosario.Jones@acgov.org www.acgov.org/hrs Disaster Service Worker All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. Equal Employment Opportunity Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 4/26/2024 5:00:00 PM
Apr 02, 2024
Full Time
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Applications must be in the possession of the Human Resources Services Department by 5:00 p.m. on the Last Day for filing. Applications will only be accepted on-line. Languages: QUALIFIED BILINGUAL PERSONS WHO SPEAK ENGLISH AND ARE ALSO FLUENT IN SPANISH, CHINESE, VIETNAMESE, CAMBODIAN, LAOTIAN, KOREAN, MIEN, TAGALOG, AMHARIC, FARSI, DARI, TIGRINYA, RUSSIAN, ROMANIAN OR SIGN LANGUAGE ARE ESPECIALLY ENCOURAGED TO APPLY. THERE IS AN ADDITIONAL BIWEEKLY COMPENSATION FOR PERSONS IN POSITIONS DESIGNATED BILINGUAL. Qualified candidates may be tested to demonstrate language proficiency. DESCRIPTION THE AGENCY Alameda County Department of Child Support Services (ACCSS) believes that all parents should be fully engaged in supporting the wellbeing of their children. To meet our Vision, ACCSS is committed to serving the children and families of Alameda County in ways that are innovative, responsive, efficient, compassionate and in tune with the rich diversity of our community. Our customers are mothers, fathers, caregivers, children, community partners and the residents of Alameda County. ACCSS’s core business is to provide assistance to families through establishment of parentage, the establishment of child support orders for monetary and medical support, and through the enforcement of child support orders. To carry out this Mission, our employees are dedicated and talented people who leverage their skills and passion for public service to meet customer needs. Through coordinated efforts and collaboration with community partners, ACCSS collects and distributes important child support, enhancing self-efficiency and the well-being of families throughout Alameda County. Alameda Child Support Services’ culture and business operations are shaped by the following key principles: Family Focused : Partner with families to eliminate barriers to providing reliable child support to their children. Dynamic Workforce : Attract, retain, and develop a highly skilled and engaged workforce. Operational Excellence : Focus on the highest level of performance and efficiency in our service delivery. Innovation : Meet the needs of families through creative solutions. Collaboration : Partner with the community to create an ecosystem of support services. For more information about Alameda County Child Support Services, click HERE . For more information about the State of CA Child Support, click HERE . THE POSITION: Under general supervision, Lead Customer Service Representative acts as lead and provide first line customer service in a high volume, public contact environment; investigate and resolve escalated customer service inquiries and calls from the general public; review work in progress; assist in writing procedures for review by the Customer Service Supervisor; participate in the training and evaluation of customer service staff; and perform related duties as required. This is the specialized/advanced journey level classification in the Child Support Customer Service Representative series located in the Alameda County of Child Support Services (ACCSS). Positions allocated to this classification are primarily responsible for providing lead support to customer service representative staff and the Customer Service Supervisor within the division. This classification is distinguished from the higher-level classification of Customer Service Supervisor in that the latter functions as a first-line supervisor over customer service representatives and leads, and related support staff, while the former functions as a lead classification. For more detailed information about the job classification, please visit: Lead Customer Service Representative (#1155) MINIMUM QUALIFICATIONS EITHER I Experience : The equivalent of six months of full-time experience in the classification of Child Support Assistant I or Customer Service Representative in the Alameda County classified service. OR II Experience : The equivalent of two years of full-time experience in a high-volume customer service call center or high-volume customer contact environment, including experience with online or chat, one year of which must have included lead responsibility. OR III Experience : Any combination of training, education, or experience which would provide an applicant with the required knowledge, skills, and abilities listed below. Substitution : A bachelor’s degree from an accredited college or university may be substituted for six (6) months of the required experience in patterns II and III above. Special Requirements : A thorough pre-employment background investigation, including fingerprinting, will be conducted for all candidates who have accepted a conditional offer of employment to ensure they are suitable for Child Support related work. A felony conviction may be disqualifying. Upon employment, subsequent background investigations will be conducted on a periodic basis to determine ongoing suitability for Child Support related work. NOTE : The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS Knowledge of : Customer service principles and models, including techniques and practices for providing effective customer service in challenging situations to individuals from various social-economic and ethnic groups. Lead work and staff development techniques and practices. Automated systems capability and applications; modern office practices and procedures, including the use of standard computer programs such as Microsoft Word, Excel, and Outlook. Customer contact technology through a variety of communication channels, including but not limited to in-person, over the telephone, and through remote services and written correspondence. Business arithmetic. Laws, regulations, and codes governing the access to, and use of, confidential information and legal documents. Legal terminology applicable to child support documents. Modern customer contact center technology. Techniques and practices for effectively managing interactions with disruptive and confrontational individuals. Ability to : Perform multiple tasks simultaneously. Interpret, apply, and explain complex rules, policies, and procedures to others and answer a variety of questions related to department programs and processes. Exercise sound judgment when prioritizing, organizing, assigning, and monitoring operations and workload. Adopt and implement customer service models/philosophy; assist in the development and delivery of customer service-related training. Perform keyboarding and data entry with accuracy and efficiency. Use a multi-line, call center, and phone system. Establish and maintain effective working relationships with staff, peers, other agencies, and the public. Maintain confidentiality. Learn and apply specific operations and procedures of the job. Give effective feedback to coach and encourage customer service representatives to perform at their best. Contribute to the overall team effort to meet and exceed team performance goals (this includes quantitative and qualitative goals which are set by the department). Prioritize work to meet individual and team goals. Respond to customer inquiries within established turnaround times. Evaluate inquiries and offer appropriate solutions. Listen, understand, follow, and communicate oral and written directions and apply them effectively in a variety of situations. Use sound judgment when evaluating a wide variety of information and choose the best solution from several options; initiate appropriate actions within prescribed guidelines. Communicate effectively orally and in writing. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process; An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. ** CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. ** We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN: Deadline for Filing: 5:00:00 p.m., Friday April 26, 2024 Review of Minimum Qualifications: May 3, 2024 Virtual Civil Service Pre-Recorded Oral Examination *: week of June 3, 2024 TENTATIVE SELECTION PLAN: Departmental Hiring Interviews: TBD *The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com , @acgov.org , Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.org are routed to an unmonitored mailbox. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied. Rosario Jones | Human Resources Analyst Human Resource Services, County of Alameda 510-891-5737 | Email: Rosario.Jones@acgov.org www.acgov.org/hrs Disaster Service Worker All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. Equal Employment Opportunity Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 4/26/2024 5:00:00 PM
Introduction THIS IS A NEW CONTINUOUS EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. This is a continuous filing exam with filing deadlines on the first Tuesday of each month at 5:00 PM. The upcoming filing deadlines are as follows: Tuesday, February 6, 2024 Tuesday, April 2, 2024 Tuesday, June 4, 2024 Tuesday, August 6, 2024 Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted online. Applications received after the filing deadline will be considered for the next testing cycle. If you have previously applied or started an application for the Emergency Services Dispatcher I , Examination #23-1882-01 , please contact the examination analyst, Elaine Lemi, at elaine.lemi@acgov.org to reapply. In order to reapply, you must contact the analyst to have your previous application released back to you. DO NOT SUBMIT A DUPLICATE APPLICATION. The scores and dispositions of candidates for this examination will be merged with previous exam participants. If you previously submitted an application and choose to reapply, your new score/disposition will replace your current disposition. If you do not wish to change your score/disposition, you are not required to reapply to this examination. Candidates who received a qualifying score cannot participate in the examination within six (6) months of their disposition notice. Candidates who did not qualify may reapply sixty (60) days from their disposition notice. Candidates who failed any of the exam components (i.e., written, oral exam), may reapply sixty (60) days from the exam date. * DESCRIPTION ABOUT THE ALAMEDA COUNTY SHERIFF'S OFFICE The Alameda County Sheriff's Office is a full-service law enforcement agency accredited through the Commission on Accreditation for Law Enforcement Agencies (CALEA) for its law enforcement services, its Regional Training Center, and its Dispatch Unit; the American Society of Crime Laboratory Directors Laboratory Accreditation Board for its Crime Lab; the Bomb Squad Commanders Advisory Board for its Explosive Ordinance Unit. Additionally, the agency's health care provider, Wellpath, has experience working with the National Commission on Correctional Health Care (NCCHC). The Sheriff's Office has a currentbudget of approximately $600 million and has over 1700 authorized positions, including in excess of 1000 sworn personnel. The agency's Chief Executive Officer is Sheriff / Coroner Yesenia L. Sanchez, who is assisted in the operation of the agency by Undersheriff April Luckett-Fahimi, Assistant Sheriffs Emmanuel Christy and Daniel McNaughton. The Sheriff of Alameda County is responsible for a vast array of tasks and duties, including the following: Providing security to the Consolidated Superior Courts Operating the Coroner’s Bureau Operating a full-service criminalistics laboratory Performing Civil Process Operating the County Jail (Santa Rita) Operating the County Office of Emergency Services Providing patrol and investigative services to the unincorporated areas of Alameda County Pursuant to contractual agreements, providing patrol and investigative services to the City of Dublin,Oakland International Airport, Highland County Hospital, Social Services, and to the Alameda-Contra Costa Transit District Conducting a basic academy pursuant to Police Officer Standards and Training (P.O.S.T.) requirements. [ Sheriff's Academy website ] Providing Fish and Game enforcement Project Director of the Narcotics Task Force Serving as the Executive Director of the Sexual Assault Felony Enforcement (SAFE) Task Force Operating a Marine Patrol Unit in the San Francisco Bay waters. For more detailed information about the agency, visit: Alameda County's Sheriff's Office . THE POSITION Under close supervision, to receive training in public safety, emergency compliant taking and radio dispatching methods and techniques; to dispatch personnel and equipment for one or more public safety operations, including Sheriff's Patrol, Fire, Medical, Animal Control Services and Local Government; and to perform related work as required. This is an entry-level classification in the Dispatcher series which is flexibly staffed to the class of Emergency Services Dispatcher II. Emergency Services Dispatchers I work in the Sheriff's Office Emergency Services Dispatch Center and receive on-the-job training. After satisfactory completion of the training period, employees are expected to qualify for appointment to the next higher class of Emergency Services Dispatcher II. For more detailed information about the job classification, visit: Emergency Services Dispatcher I (#1882) . MINIMUM QUALIFICATIONS Either I Experience: The equivalent of six months of experience in the class of Clerk II or an equivalent or higher level class in the Alameda County classified service. (Non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts.) (Experience must have included public contact.) Or II Experience: The equivalent of six months of general clerical experience that involved public contact and completion of a public safety dispatch training course from an accredited school. Or III The equivalent of six months of general dispatching experience (such as ambulance, service vehicles, etc.). Or IV The equivalent of one year of general clerical experience that involved public contact. Special Requirements: 1. Hearing must be normal in each ear. 2. Ability to type 40 words per minute. 3. A thorough background investigation will be made of all prospective candidates including a psychological exam. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: • The highways, main streets, major buildings and geography of Alameda County. • Simple record keeping. Ability to: • Read, write and alphabetize. • Follow written and oral instructions. • Retain oral information. • Learn the operation of two-way radio and telephone communications equipment. • Speak clearly and concisely in a well-modulated voice. • Learn to dispatch public safety equipment in an effective manner. • Deal tactfully with the public. • React with sound judgment under stress and emergency situations while doing several tasks simultaneously. • Learn statutes, rules and regulations applicable to communications. • Learn to operate electronic data terminals. • Listen and clarify incoming calls to extract pertinent information. • Write detailed reports. • Condense a message into a clear written passage. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: 1) A review of applications to verity possession of minimum requirements. Those applicants who meet minimum qualifications for the class will move onto the next examination component. 2) Applicants that meet the minimum qualifications for the position will be invited to take aperformance examination which is includes a typing test and the CritiCall test. CritiCall is a software that tests job-related knowledge, skills, abilities and competencies critical for public safety dispatchers. The following are some of the areas CritiCall will assess (please note, the following is just an example of areas CritiCall tests for and is not necessarily the components candidates will be tested on): reasoning, stress tolerance, decision making & judgment, multitasking, prioritization, map reading, memory recall, comprehension, probability, data entry and decision-making. For more information regarding the CritiCall test, applicants may visit their website at: https://criticall911.com/dispatcher-testing/applicants/ . Applicants who pass the CritiCall test will be invited to the oral examination. 3) The oral examination will be weighted as 100% of the applicant's final score. Applicants who pass the oral examination will be placed on a list of candidates that are eligible to be referred to a background investigation, the final step in the examination process. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need To Know" section of our website: www.acgov.org/hrs . Selection Plan Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN - For applications submitted by the *April 2, 2024 , filing deadline. Deadline for Filing: *Tuesday, April 2, 2024, at 5:00 PM Review of Applications for Minimum Qualifications: *Tuesday, April 9, 2024 Typing Test and CritiCall Performance Exam: *Friday, April 12, 2024 - Monday, April 22, 2024, 2:00 PM Oral Examination: *Wednesday, May 8, 2024, and Thursday, May 9, 2024 *Updated 3/15/2024 *WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN* Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall wellbeing. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g., At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g., theme parks, cell phone, etc.) Childcare Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page and clicking on the link 'last notice sent' for the respective recruitment. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Elaine Lemi | Human Resources Analyst Human Resource Services, County of Alameda (510) 272-6434 | elaine.lemi@acgov.org DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: Continuous
Mar 08, 2024
Introduction THIS IS A NEW CONTINUOUS EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. This is a continuous filing exam with filing deadlines on the first Tuesday of each month at 5:00 PM. The upcoming filing deadlines are as follows: Tuesday, February 6, 2024 Tuesday, April 2, 2024 Tuesday, June 4, 2024 Tuesday, August 6, 2024 Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted online. Applications received after the filing deadline will be considered for the next testing cycle. If you have previously applied or started an application for the Emergency Services Dispatcher I , Examination #23-1882-01 , please contact the examination analyst, Elaine Lemi, at elaine.lemi@acgov.org to reapply. In order to reapply, you must contact the analyst to have your previous application released back to you. DO NOT SUBMIT A DUPLICATE APPLICATION. The scores and dispositions of candidates for this examination will be merged with previous exam participants. If you previously submitted an application and choose to reapply, your new score/disposition will replace your current disposition. If you do not wish to change your score/disposition, you are not required to reapply to this examination. Candidates who received a qualifying score cannot participate in the examination within six (6) months of their disposition notice. Candidates who did not qualify may reapply sixty (60) days from their disposition notice. Candidates who failed any of the exam components (i.e., written, oral exam), may reapply sixty (60) days from the exam date. * DESCRIPTION ABOUT THE ALAMEDA COUNTY SHERIFF'S OFFICE The Alameda County Sheriff's Office is a full-service law enforcement agency accredited through the Commission on Accreditation for Law Enforcement Agencies (CALEA) for its law enforcement services, its Regional Training Center, and its Dispatch Unit; the American Society of Crime Laboratory Directors Laboratory Accreditation Board for its Crime Lab; the Bomb Squad Commanders Advisory Board for its Explosive Ordinance Unit. Additionally, the agency's health care provider, Wellpath, has experience working with the National Commission on Correctional Health Care (NCCHC). The Sheriff's Office has a currentbudget of approximately $600 million and has over 1700 authorized positions, including in excess of 1000 sworn personnel. The agency's Chief Executive Officer is Sheriff / Coroner Yesenia L. Sanchez, who is assisted in the operation of the agency by Undersheriff April Luckett-Fahimi, Assistant Sheriffs Emmanuel Christy and Daniel McNaughton. The Sheriff of Alameda County is responsible for a vast array of tasks and duties, including the following: Providing security to the Consolidated Superior Courts Operating the Coroner’s Bureau Operating a full-service criminalistics laboratory Performing Civil Process Operating the County Jail (Santa Rita) Operating the County Office of Emergency Services Providing patrol and investigative services to the unincorporated areas of Alameda County Pursuant to contractual agreements, providing patrol and investigative services to the City of Dublin,Oakland International Airport, Highland County Hospital, Social Services, and to the Alameda-Contra Costa Transit District Conducting a basic academy pursuant to Police Officer Standards and Training (P.O.S.T.) requirements. [ Sheriff's Academy website ] Providing Fish and Game enforcement Project Director of the Narcotics Task Force Serving as the Executive Director of the Sexual Assault Felony Enforcement (SAFE) Task Force Operating a Marine Patrol Unit in the San Francisco Bay waters. For more detailed information about the agency, visit: Alameda County's Sheriff's Office . THE POSITION Under close supervision, to receive training in public safety, emergency compliant taking and radio dispatching methods and techniques; to dispatch personnel and equipment for one or more public safety operations, including Sheriff's Patrol, Fire, Medical, Animal Control Services and Local Government; and to perform related work as required. This is an entry-level classification in the Dispatcher series which is flexibly staffed to the class of Emergency Services Dispatcher II. Emergency Services Dispatchers I work in the Sheriff's Office Emergency Services Dispatch Center and receive on-the-job training. After satisfactory completion of the training period, employees are expected to qualify for appointment to the next higher class of Emergency Services Dispatcher II. For more detailed information about the job classification, visit: Emergency Services Dispatcher I (#1882) . MINIMUM QUALIFICATIONS Either I Experience: The equivalent of six months of experience in the class of Clerk II or an equivalent or higher level class in the Alameda County classified service. (Non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts.) (Experience must have included public contact.) Or II Experience: The equivalent of six months of general clerical experience that involved public contact and completion of a public safety dispatch training course from an accredited school. Or III The equivalent of six months of general dispatching experience (such as ambulance, service vehicles, etc.). Or IV The equivalent of one year of general clerical experience that involved public contact. Special Requirements: 1. Hearing must be normal in each ear. 2. Ability to type 40 words per minute. 3. A thorough background investigation will be made of all prospective candidates including a psychological exam. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: • The highways, main streets, major buildings and geography of Alameda County. • Simple record keeping. Ability to: • Read, write and alphabetize. • Follow written and oral instructions. • Retain oral information. • Learn the operation of two-way radio and telephone communications equipment. • Speak clearly and concisely in a well-modulated voice. • Learn to dispatch public safety equipment in an effective manner. • Deal tactfully with the public. • React with sound judgment under stress and emergency situations while doing several tasks simultaneously. • Learn statutes, rules and regulations applicable to communications. • Learn to operate electronic data terminals. • Listen and clarify incoming calls to extract pertinent information. • Write detailed reports. • Condense a message into a clear written passage. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: 1) A review of applications to verity possession of minimum requirements. Those applicants who meet minimum qualifications for the class will move onto the next examination component. 2) Applicants that meet the minimum qualifications for the position will be invited to take aperformance examination which is includes a typing test and the CritiCall test. CritiCall is a software that tests job-related knowledge, skills, abilities and competencies critical for public safety dispatchers. The following are some of the areas CritiCall will assess (please note, the following is just an example of areas CritiCall tests for and is not necessarily the components candidates will be tested on): reasoning, stress tolerance, decision making & judgment, multitasking, prioritization, map reading, memory recall, comprehension, probability, data entry and decision-making. For more information regarding the CritiCall test, applicants may visit their website at: https://criticall911.com/dispatcher-testing/applicants/ . Applicants who pass the CritiCall test will be invited to the oral examination. 3) The oral examination will be weighted as 100% of the applicant's final score. Applicants who pass the oral examination will be placed on a list of candidates that are eligible to be referred to a background investigation, the final step in the examination process. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need To Know" section of our website: www.acgov.org/hrs . Selection Plan Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN - For applications submitted by the *April 2, 2024 , filing deadline. Deadline for Filing: *Tuesday, April 2, 2024, at 5:00 PM Review of Applications for Minimum Qualifications: *Tuesday, April 9, 2024 Typing Test and CritiCall Performance Exam: *Friday, April 12, 2024 - Monday, April 22, 2024, 2:00 PM Oral Examination: *Wednesday, May 8, 2024, and Thursday, May 9, 2024 *Updated 3/15/2024 *WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN* Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall wellbeing. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g., At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g., theme parks, cell phone, etc.) Childcare Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page and clicking on the link 'last notice sent' for the respective recruitment. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Elaine Lemi | Human Resources Analyst Human Resource Services, County of Alameda (510) 272-6434 | elaine.lemi@acgov.org DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: Continuous
SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: Assistant Director of Technology Services Job Category: Classified Administrators and Managers Job Opening Date: April 17, 2024 Job Closing Date: May 07, 2024 Location: Saddleback College Work Location: Mission Viejo, CA Department: Technology Services Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Friday Work Hours: 8:00 am - 5:00 pm Hours Per Week: 40 Percentage of Employment: 100% Months of Employment: 12 Salary: Starting at $126,072- $177,408 annually Required Documents: Resume and Cover Letter Job Description: Application materials must be received by 11:59 pm on 05/06/2024. Required Documents: Must attach Resume and Cover Letter to be considered for the position. NOTICE : Employment in this position is contingent upon funding by 100% SC Redevelopment Allocation. SUMMARY DESCRIPTION Under the direction of the College Director of Technology Services, or designee of the President, assist in managing the college technology department operations, and assigned large college-level projects of a comprehensive technology department that includes, audio-visual and broadcast systems, along with related programs and services provided by department; and by performing the Director's duties when absent or as assigned. To act as liaison on assigned College and District-level technology projects, including contributing to efforts relative to technology needs assessments, coordinating technology-related schedules with construction and technology schedules, providing supporting documentation; and participating in assigned District and College meetings for the planning, design, construction, implementation or remodeling of College facilities as assigned. To foster a culture of collaboration, mutual respect, innovation, and continuous improvement throughout the District; lead by example; actively participate in and support District-wide participatory governance components and activities and other collaborative processes; encourage professional excellence among the staff and promote an organizational culture of customer service, innovation, and quality services. REPRESENTATIVE DUTIES The following duties are typical for this position. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. 1. Assist the Director of Technology Services in directing the College's technology projects and/or technology center, provide College-wide technology support services related to information and assistance for users, equipment service and repair, software implementation and related development, installation and repair; network support, internet access, academic/administrative systems; technology standards and specifications; campus software licensing and technology purchasing; and provide technology support for campus and community-wide events as they relate to projects. 2. Manage help desk operations, technology projects and serve as a central point of contact to complete end user requests in regards to problems or implementations at the desktop/workstation and networking level. Ensure all established departmental procedures are followed. Attend all technology and construction meetings and coordinate proper resources to ensure timely and correct responses to all Requests for Information (RFI) and Request for Proposal (RFP). Ensure all college standards are adhere to in all construction and technology projects. 3. Coordinate College-level user and project implementation related support with District IT for District-wide IT services, such as voice, video, servers and data systems; direct technical staff that maintain the campus telephone and voicemail system; network systems; manage user adds, moves, changes, and telephone assignments at the College level; maintain voicemail accounts; coordinate the purchase of IT-related equipment and systems, such as complex networking systems, data systems, desktops, college servers, SAN, VDI, backup, business continuity, and audio/visual systems, and imaging systems as assigned by Director. 4. Assist in coordinating with District IT when developing specifications for building infrastructure for voice, video network and data systems; assist in writing bid specifications and coordinating with outside vendors for the purchase and installation of voice, video, network and data systems; assist in coordinating, monitoring and evaluating the work of external contractors, ensuring the timely completion of contractual requirements; and maintain complex Cisco and other vendor networking, voice, video and data systems after installation. 5. Work with the District Purchasing, Facilities planning, College Facilities, and other offices to develop bid documents for assigned College technology projects; and evaluate technology and broadcast systems and other equipment; and coordinate with College personnel to determine replacement needs of existing equipment. 6. Assist in coordinating with College and contract personnel when identifying needs to ensure that the most up-to-date technology is used; represent College's technological point of view and position at assigned District and College meetings; 7. Train, supervise and evaluate the performance of assigned technical and support personnel; delegate and review assignments and projects; evaluate work products and results; establish and monitor timelines and prioritize work. 8. Attend, collaborate and contribute, as assigned, in meetings with vendors, contractors, administrators, faculty and staff; coordinate and supervise the updating and implementation of College-level improvement projects with vendors, consultants, staff and faculty as directed; and coordinate with District Services on various services for District managed projects. 9. Attend assigned meetings of College and District-wide committees, which may include contributing to the review of the policies and practices for providing technology services; provide College perspective relative to the parameters and criteria for project designs and College established standards; and assist in implementing design and technical standards and ensure these design and standards are adhere to. 10. Assist in setting priorities and developing work and staffing schedules to ensure the timely and efficient operation and maintenance of College technology services and broadcast systems; assist in the implementation of the technology master plan. 11. Assist in developing, preparing and administering project plans, definitions and scope, budgets and schedules for College and District level projects including: charts, GANTT charts, status reports, purchase orders, change orders, and payment applications; review and negotiate claims; and assist in preparing agenda items for submittal to Purchasing Department for review and for Board approval as needed. 12. Act as the College's technology representative, as assigned, in the administration of assigned construction and technology contracts including monitoring and evaluating the work of contractors to ensure accurate payment and timely completion of contractual requirements. 13. Maintain an effective and cooperative working relationship with all College and District Services personnel, including administration, faculty and classified personnel; provide College administrators and other District personnel with regular updates on projects and activities as requested; interact directly with College administrators with policy-level responsibility as assigned by Director. 14. Assist in planning, organizing, implementing, managing and evaluating audiovisual services provided to the College; assist in designing technical and specialized audiovisual systems in response to faculty, student and staff requirements; assist in identifying, evaluating and recommending emerging media equipment, systems, programs, applications, technologies, methodologies and uses. 15. Assist in evaluating emerging and innovative technologies and making proposals regarding their strategic use in serving the needs of students, faculty and staff; ensure innovative technologies assist the college to promote student success; represent the College, as assigned, at District Information Technology meetings; and promote the College's position related to information technology. 16. Maintain a liaison relationship with the student and faculty user community; assist in developing and implementing opportunities for students and staff to learn to use information technology systems and programs; assist in promoting new systems and services to these user communities. 17. Provide status reports of active assigned work to the Director of Technology Services as required. Provide College administrators and other District personnel with regular updates on assigned projects and activities as requested or directed. 18. Coordinate technology purchases and implementations in the College's various learning centers, libraries, such as writing and math labs; evaluate and maintain library information databases, and maintain a variety of tracking systems such as SARS Trak, and photocopier systems as needed. 19. Assist in developing and administering budgets for assigned projects; assist in forecasting future budgets requirements for technology systems, staffing, and facilities infrastructure; and assist in approving technology purchases. Ensure Fixtures, Furniture, and Equipment (FF&E) funds are budget properly to fund all technology in new construction or renovations. 20. Coordinate with outside vendors for the purchase, installation and maintenance of complex voice, video and data systems if not coordinated by District IT personnel. 21. Coordinate the complete documentation of all technical systems including configuration and change control. 22. Maintain an effective inventory system of all hardware, software, and service maintenance agreements (SMAs) 23. Assist in providing appropriate technical solutions for designing and installing both radio and television broadcast systems as needed or assigned. 24. Assist in recommending new broadcast and other equipment for purchase to meet good engineering practices and provide project support representing broadcast and other system design during integration. 25. Assist in diagnosing, repairing or facilitating the repair of component level broadcast-related equipment. 26. Perform related duties as assigned. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Applicable security mandates, rules, and regulations. Capital construction concepts as how they relate to technology implementations. Complex Cisco networking systems and operations including wireless. Desktop refresh, application delivery, and imaging processes. Design experience for digital and analog video and audio signals. District and College policies, procedures, organization, operations, objectives and Community College mission, functions, and participatory governance. Documentation standards and procedures, including public contract administration. Electronic access and related systems. Electronic industry building standards and regulations for voice, video and data installations, as well as, operation principles of voice, video and data systems. Familiarity with automated broadcast control systems, as well as, integration of a wide variety of audio and video broadcast equipment. Federal Communication Commission (FCC) rules and regulations. Modern information technology capabilities and trends. Operation of computers, peripherals, other office equipment and software programs, including database management, spreadsheet, word processing and specialized software. Oral and written communication skills, including public presentation techniques, correct English composition, grammar, spelling and vocabulary. Principles, practices, procedures and operating techniques for distance learning systems, management, supervision, training, project and inventory management and record keeping. Principles of computer/audio/visual systems design and maintenance, data, database, data structure, imaging systems, software development, network design, and server systems design and maintenance. Radio transmitters, microwave links, and satellite systems. Security camera and related systems. State, local and federal laws, regulations, codes and requirements, and District policies affecting the installation, use and maintenance of information technology and related media. Ability to: Analyze problems, complex situations or complex system problems accurately, identify alternative solutions, project consequences of proposed actions, adopt an effective course of action and implement recommendations. Apply and explain applicable District policies and federal, State, and local laws, codes and regulations. Assist in developing, implementing, directing and evaluating information technology services, activities and programs. Assure compliance with legal requirements and District policies, and college processes and procedures. Collect, compile and analyze data. Develop and manage assigned budgets. Encourage professional excellence among the staff and promote an organizational culture of customer service, innovation, and quality services. Establish and maintain cooperative and effective working relationships with those contacted in the course of work. Evaluate emerging technologies and assist in making recommendations relating to their use within the College that aid in the achievement of the College's goals and objectives. Lead and facilitate group meetings effectively. Maintain current knowledge of technological advances in the field. Participate with the District in the design, procurement and installation of approved technology projects. Plan, organize and direct the work of consultants and contractors; including working with construction contractors, construction superintendents, construction managers, project owners, and understand construction schematics, diagrams, and drawings, and monitor for assurance of conformance to contract requirements. Relate and communicate clearly, concisely and effectively, both orally and in writing, with diverse constituencies including those of varied academic, cultural and socio-economic background using tact, diplomacy and courtesy within and outside of the District. Represent the College as assigned at meetings with others, regarding technology and provide information and direction to others with varying levels of information technology knowledge. Run an effective and efficient technical help desk operation. Train, supervise, motivate, and evaluate the performance of assigned personnel. Understand and effectively and collaboratively work in a complicated multi-college environment, as well as within a system of community college districts. Use independent judgment, interpersonal skills including tact, patience, motivation, and diplomacy, to work effectively to achieve departmental excellence, common goals and objectives. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: A Bachelor's degree from an accredited college or university with major course work in engineering, computer information systems, educational technology, business administration, or closely-related field. Experience: At least three years of increasingly responsible work experience that demonstrates the ability to assist in directing a broad college-wide information technology program and projects, including network systems, server upgrades and replacement implementations, system upgrades, multimedia services, and at least one year of experience in directly supervising full-time technical personnel. Preferred: Recent evidence of continuing education in areas of information technology, engineering, business management, project management, or related area. At least three years of network management experience, and one year of large software implementation experience. Work experience managing a diverse workforce in an educational environment with participatory governance structures. Teaching experience in higher education is also desirable. Licenses, Certificates, and/or Other Requirements: A valid California driver's license. WORK ENVIRONMENT AND PHYSICAL DEMANDS The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Work Environment: Duties are performed primarily in an office environment at a desk or computer work station. Incumbents are subject to frequent contact in person and on the telephone with administrative, management, supervisory, academic and classified staff. Work requires travel to other offices or locations to attend conferences, meetings or conduct work. Physical Demands: Typically must sit and stand for long periods; use hands and fingers to operate a computer keyboard; remember key information and concentrate for prolonged periods; see to read all printed materials, including fine print, diagrams, schematics, computer screen and electronic displays; hear and understand voices to conduct face-to-face and telephone conversations; speak in an understandable voice with sufficient volume to be heard within a normal conversational distance, on the telephone, and when addressing groups; transport self to places necessary to perform job duties, such as meeting locations; visit and inspect technology installation sites; and move and/or carry objects weighing up to a maximum of 25 pounds. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.
Apr 18, 2024
Full Time
Title: Assistant Director of Technology Services Job Category: Classified Administrators and Managers Job Opening Date: April 17, 2024 Job Closing Date: May 07, 2024 Location: Saddleback College Work Location: Mission Viejo, CA Department: Technology Services Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Friday Work Hours: 8:00 am - 5:00 pm Hours Per Week: 40 Percentage of Employment: 100% Months of Employment: 12 Salary: Starting at $126,072- $177,408 annually Required Documents: Resume and Cover Letter Job Description: Application materials must be received by 11:59 pm on 05/06/2024. Required Documents: Must attach Resume and Cover Letter to be considered for the position. NOTICE : Employment in this position is contingent upon funding by 100% SC Redevelopment Allocation. SUMMARY DESCRIPTION Under the direction of the College Director of Technology Services, or designee of the President, assist in managing the college technology department operations, and assigned large college-level projects of a comprehensive technology department that includes, audio-visual and broadcast systems, along with related programs and services provided by department; and by performing the Director's duties when absent or as assigned. To act as liaison on assigned College and District-level technology projects, including contributing to efforts relative to technology needs assessments, coordinating technology-related schedules with construction and technology schedules, providing supporting documentation; and participating in assigned District and College meetings for the planning, design, construction, implementation or remodeling of College facilities as assigned. To foster a culture of collaboration, mutual respect, innovation, and continuous improvement throughout the District; lead by example; actively participate in and support District-wide participatory governance components and activities and other collaborative processes; encourage professional excellence among the staff and promote an organizational culture of customer service, innovation, and quality services. REPRESENTATIVE DUTIES The following duties are typical for this position. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. 1. Assist the Director of Technology Services in directing the College's technology projects and/or technology center, provide College-wide technology support services related to information and assistance for users, equipment service and repair, software implementation and related development, installation and repair; network support, internet access, academic/administrative systems; technology standards and specifications; campus software licensing and technology purchasing; and provide technology support for campus and community-wide events as they relate to projects. 2. Manage help desk operations, technology projects and serve as a central point of contact to complete end user requests in regards to problems or implementations at the desktop/workstation and networking level. Ensure all established departmental procedures are followed. Attend all technology and construction meetings and coordinate proper resources to ensure timely and correct responses to all Requests for Information (RFI) and Request for Proposal (RFP). Ensure all college standards are adhere to in all construction and technology projects. 3. Coordinate College-level user and project implementation related support with District IT for District-wide IT services, such as voice, video, servers and data systems; direct technical staff that maintain the campus telephone and voicemail system; network systems; manage user adds, moves, changes, and telephone assignments at the College level; maintain voicemail accounts; coordinate the purchase of IT-related equipment and systems, such as complex networking systems, data systems, desktops, college servers, SAN, VDI, backup, business continuity, and audio/visual systems, and imaging systems as assigned by Director. 4. Assist in coordinating with District IT when developing specifications for building infrastructure for voice, video network and data systems; assist in writing bid specifications and coordinating with outside vendors for the purchase and installation of voice, video, network and data systems; assist in coordinating, monitoring and evaluating the work of external contractors, ensuring the timely completion of contractual requirements; and maintain complex Cisco and other vendor networking, voice, video and data systems after installation. 5. Work with the District Purchasing, Facilities planning, College Facilities, and other offices to develop bid documents for assigned College technology projects; and evaluate technology and broadcast systems and other equipment; and coordinate with College personnel to determine replacement needs of existing equipment. 6. Assist in coordinating with College and contract personnel when identifying needs to ensure that the most up-to-date technology is used; represent College's technological point of view and position at assigned District and College meetings; 7. Train, supervise and evaluate the performance of assigned technical and support personnel; delegate and review assignments and projects; evaluate work products and results; establish and monitor timelines and prioritize work. 8. Attend, collaborate and contribute, as assigned, in meetings with vendors, contractors, administrators, faculty and staff; coordinate and supervise the updating and implementation of College-level improvement projects with vendors, consultants, staff and faculty as directed; and coordinate with District Services on various services for District managed projects. 9. Attend assigned meetings of College and District-wide committees, which may include contributing to the review of the policies and practices for providing technology services; provide College perspective relative to the parameters and criteria for project designs and College established standards; and assist in implementing design and technical standards and ensure these design and standards are adhere to. 10. Assist in setting priorities and developing work and staffing schedules to ensure the timely and efficient operation and maintenance of College technology services and broadcast systems; assist in the implementation of the technology master plan. 11. Assist in developing, preparing and administering project plans, definitions and scope, budgets and schedules for College and District level projects including: charts, GANTT charts, status reports, purchase orders, change orders, and payment applications; review and negotiate claims; and assist in preparing agenda items for submittal to Purchasing Department for review and for Board approval as needed. 12. Act as the College's technology representative, as assigned, in the administration of assigned construction and technology contracts including monitoring and evaluating the work of contractors to ensure accurate payment and timely completion of contractual requirements. 13. Maintain an effective and cooperative working relationship with all College and District Services personnel, including administration, faculty and classified personnel; provide College administrators and other District personnel with regular updates on projects and activities as requested; interact directly with College administrators with policy-level responsibility as assigned by Director. 14. Assist in planning, organizing, implementing, managing and evaluating audiovisual services provided to the College; assist in designing technical and specialized audiovisual systems in response to faculty, student and staff requirements; assist in identifying, evaluating and recommending emerging media equipment, systems, programs, applications, technologies, methodologies and uses. 15. Assist in evaluating emerging and innovative technologies and making proposals regarding their strategic use in serving the needs of students, faculty and staff; ensure innovative technologies assist the college to promote student success; represent the College, as assigned, at District Information Technology meetings; and promote the College's position related to information technology. 16. Maintain a liaison relationship with the student and faculty user community; assist in developing and implementing opportunities for students and staff to learn to use information technology systems and programs; assist in promoting new systems and services to these user communities. 17. Provide status reports of active assigned work to the Director of Technology Services as required. Provide College administrators and other District personnel with regular updates on assigned projects and activities as requested or directed. 18. Coordinate technology purchases and implementations in the College's various learning centers, libraries, such as writing and math labs; evaluate and maintain library information databases, and maintain a variety of tracking systems such as SARS Trak, and photocopier systems as needed. 19. Assist in developing and administering budgets for assigned projects; assist in forecasting future budgets requirements for technology systems, staffing, and facilities infrastructure; and assist in approving technology purchases. Ensure Fixtures, Furniture, and Equipment (FF&E) funds are budget properly to fund all technology in new construction or renovations. 20. Coordinate with outside vendors for the purchase, installation and maintenance of complex voice, video and data systems if not coordinated by District IT personnel. 21. Coordinate the complete documentation of all technical systems including configuration and change control. 22. Maintain an effective inventory system of all hardware, software, and service maintenance agreements (SMAs) 23. Assist in providing appropriate technical solutions for designing and installing both radio and television broadcast systems as needed or assigned. 24. Assist in recommending new broadcast and other equipment for purchase to meet good engineering practices and provide project support representing broadcast and other system design during integration. 25. Assist in diagnosing, repairing or facilitating the repair of component level broadcast-related equipment. 26. Perform related duties as assigned. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Applicable security mandates, rules, and regulations. Capital construction concepts as how they relate to technology implementations. Complex Cisco networking systems and operations including wireless. Desktop refresh, application delivery, and imaging processes. Design experience for digital and analog video and audio signals. District and College policies, procedures, organization, operations, objectives and Community College mission, functions, and participatory governance. Documentation standards and procedures, including public contract administration. Electronic access and related systems. Electronic industry building standards and regulations for voice, video and data installations, as well as, operation principles of voice, video and data systems. Familiarity with automated broadcast control systems, as well as, integration of a wide variety of audio and video broadcast equipment. Federal Communication Commission (FCC) rules and regulations. Modern information technology capabilities and trends. Operation of computers, peripherals, other office equipment and software programs, including database management, spreadsheet, word processing and specialized software. Oral and written communication skills, including public presentation techniques, correct English composition, grammar, spelling and vocabulary. Principles, practices, procedures and operating techniques for distance learning systems, management, supervision, training, project and inventory management and record keeping. Principles of computer/audio/visual systems design and maintenance, data, database, data structure, imaging systems, software development, network design, and server systems design and maintenance. Radio transmitters, microwave links, and satellite systems. Security camera and related systems. State, local and federal laws, regulations, codes and requirements, and District policies affecting the installation, use and maintenance of information technology and related media. Ability to: Analyze problems, complex situations or complex system problems accurately, identify alternative solutions, project consequences of proposed actions, adopt an effective course of action and implement recommendations. Apply and explain applicable District policies and federal, State, and local laws, codes and regulations. Assist in developing, implementing, directing and evaluating information technology services, activities and programs. Assure compliance with legal requirements and District policies, and college processes and procedures. Collect, compile and analyze data. Develop and manage assigned budgets. Encourage professional excellence among the staff and promote an organizational culture of customer service, innovation, and quality services. Establish and maintain cooperative and effective working relationships with those contacted in the course of work. Evaluate emerging technologies and assist in making recommendations relating to their use within the College that aid in the achievement of the College's goals and objectives. Lead and facilitate group meetings effectively. Maintain current knowledge of technological advances in the field. Participate with the District in the design, procurement and installation of approved technology projects. Plan, organize and direct the work of consultants and contractors; including working with construction contractors, construction superintendents, construction managers, project owners, and understand construction schematics, diagrams, and drawings, and monitor for assurance of conformance to contract requirements. Relate and communicate clearly, concisely and effectively, both orally and in writing, with diverse constituencies including those of varied academic, cultural and socio-economic background using tact, diplomacy and courtesy within and outside of the District. Represent the College as assigned at meetings with others, regarding technology and provide information and direction to others with varying levels of information technology knowledge. Run an effective and efficient technical help desk operation. Train, supervise, motivate, and evaluate the performance of assigned personnel. Understand and effectively and collaboratively work in a complicated multi-college environment, as well as within a system of community college districts. Use independent judgment, interpersonal skills including tact, patience, motivation, and diplomacy, to work effectively to achieve departmental excellence, common goals and objectives. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: A Bachelor's degree from an accredited college or university with major course work in engineering, computer information systems, educational technology, business administration, or closely-related field. Experience: At least three years of increasingly responsible work experience that demonstrates the ability to assist in directing a broad college-wide information technology program and projects, including network systems, server upgrades and replacement implementations, system upgrades, multimedia services, and at least one year of experience in directly supervising full-time technical personnel. Preferred: Recent evidence of continuing education in areas of information technology, engineering, business management, project management, or related area. At least three years of network management experience, and one year of large software implementation experience. Work experience managing a diverse workforce in an educational environment with participatory governance structures. Teaching experience in higher education is also desirable. Licenses, Certificates, and/or Other Requirements: A valid California driver's license. WORK ENVIRONMENT AND PHYSICAL DEMANDS The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Work Environment: Duties are performed primarily in an office environment at a desk or computer work station. Incumbents are subject to frequent contact in person and on the telephone with administrative, management, supervisory, academic and classified staff. Work requires travel to other offices or locations to attend conferences, meetings or conduct work. Physical Demands: Typically must sit and stand for long periods; use hands and fingers to operate a computer keyboard; remember key information and concentrate for prolonged periods; see to read all printed materials, including fine print, diagrams, schematics, computer screen and electronic displays; hear and understand voices to conduct face-to-face and telephone conversations; speak in an understandable voice with sufficient volume to be heard within a normal conversational distance, on the telephone, and when addressing groups; transport self to places necessary to perform job duties, such as meeting locations; visit and inspect technology installation sites; and move and/or carry objects weighing up to a maximum of 25 pounds. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.
City of Tacoma, WA
Tacoma, Washington, United States
Position Description The City of Tacoma is recruiting for a Customer Service Representative, Lead for our Tacoma First 311 Team in the Customer Support Center. The successful candidate will act as a lead and subject matter expert in performing technical customer service duties, resolving difficult service request issues, handling escalated calls, advanced CRM corrections, and providing guidance and work direction. Incumbents in this classification perform technically advanced customer service functions, including coaching Customer Service Representatives on a regular basis. This position will work on site full time during the training and onboarding period. Teleworking of one day per week may be requested upon completion of training. Responsibilities Include: Provide first line assistance, information, and referral service to citizens by email, phone, or in person Perform daily audits for all Tacoma First 311 requests, handle escalated calls Update and maintain training materials Provide information for individual training plans, counsel, monitor, and provide information for individual performance Assist in researching and analyzing materials, information and programs Allocate and prioritize tasks assigned to the staff to assure that departmental timelines and objectives are met Operate the City's Customer Relationship Management Intake System, SeeClickFix, including entering information, logging issues and associated details into the system Make recommendations and assist in developing new procedures and programs Qualifications Graduation from high school or equivalent and 3+ years of increasingly responsible customer service experience in a call center or customer service counter for a business or agency including experience interpreting, applying and explaining rates, codes and regulations. Desirable Qualifications: Experience with SeeClickFix or similar Customer Relationship Management Intake System Knowledge & Skills Knowledge of: customer service training and supervisory principles and practices; City rates, governmental policies and procedures regarding area assigned; office practices and procedures; government structure and process, office technologies, and appropriate language usage. Demonstrated Skills in: leading a cohesive workgroup, operation of computers and office equipment; performance of business arithmetic; advanced customer accounting and collection operations; interpret, apply and explain rates, codes, rules, regulations, policies and procedures; effective verbal and written communication; planning and organizing work; analyzing situations to develop a course of action; interacting respectfully and sensitively with individuals and groups to develop productive relationships and provide customer service. Ability to: provide leadership to a group consistent with the objective of cohesive and effective performance, compute differences and explain complicated rate schedules; research and resolve complex service request issues, interpret computer printout data; perform multiple tasks simultaneously, effectively, and efficiently; follow written and verbal directions; establish and maintain effective working relationships. Selection Process & Supplemental Information City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws. Apply All interested individuals should apply online and attach a resume and cover letter that includes major responsibilities and accomplishments related to the position. Examination Process: Applicants who meet the minimum qualifications will have their responses to supplemental question #5 reviewed and scored by a committee of subject matter experts, as the Experience and Training Test. Please make sure you read the question and provide a complete informative answer. Candidates who are eligible for Veteran's Preference scoring criteria must attach a copy of their DD-214 member copy 4, (proof of military discharge form) at time of application , to be eligible for review for Veteran's percentage points. Candidates who pass the Experience and Training Test will be placed on an eligibility list for interview and hiring consideration. The eligibility list will be used to fill vacancies as they occur for approximately one year. Appointment is subject to passing a background check. This position is covered by a Labor Agreement between the City of Tacoma and Local 483. New employees must successfully complete a nine-month probationary period prior to obtaining permanent status in this classification. Communication from the City of Tacoma: We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. The online application system requires you to enter a substantial amount of information. Be prepared to spend at least an hour entering information. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. If you have questions regarding this position or need assistance with the on-line application process, please contact our Human Resources Department at 253.591.5400 before 4:00 pm on the closing date of the job announcement. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 4/19/2024 5:00 PM Pacific
Apr 13, 2024
Full Time
Position Description The City of Tacoma is recruiting for a Customer Service Representative, Lead for our Tacoma First 311 Team in the Customer Support Center. The successful candidate will act as a lead and subject matter expert in performing technical customer service duties, resolving difficult service request issues, handling escalated calls, advanced CRM corrections, and providing guidance and work direction. Incumbents in this classification perform technically advanced customer service functions, including coaching Customer Service Representatives on a regular basis. This position will work on site full time during the training and onboarding period. Teleworking of one day per week may be requested upon completion of training. Responsibilities Include: Provide first line assistance, information, and referral service to citizens by email, phone, or in person Perform daily audits for all Tacoma First 311 requests, handle escalated calls Update and maintain training materials Provide information for individual training plans, counsel, monitor, and provide information for individual performance Assist in researching and analyzing materials, information and programs Allocate and prioritize tasks assigned to the staff to assure that departmental timelines and objectives are met Operate the City's Customer Relationship Management Intake System, SeeClickFix, including entering information, logging issues and associated details into the system Make recommendations and assist in developing new procedures and programs Qualifications Graduation from high school or equivalent and 3+ years of increasingly responsible customer service experience in a call center or customer service counter for a business or agency including experience interpreting, applying and explaining rates, codes and regulations. Desirable Qualifications: Experience with SeeClickFix or similar Customer Relationship Management Intake System Knowledge & Skills Knowledge of: customer service training and supervisory principles and practices; City rates, governmental policies and procedures regarding area assigned; office practices and procedures; government structure and process, office technologies, and appropriate language usage. Demonstrated Skills in: leading a cohesive workgroup, operation of computers and office equipment; performance of business arithmetic; advanced customer accounting and collection operations; interpret, apply and explain rates, codes, rules, regulations, policies and procedures; effective verbal and written communication; planning and organizing work; analyzing situations to develop a course of action; interacting respectfully and sensitively with individuals and groups to develop productive relationships and provide customer service. Ability to: provide leadership to a group consistent with the objective of cohesive and effective performance, compute differences and explain complicated rate schedules; research and resolve complex service request issues, interpret computer printout data; perform multiple tasks simultaneously, effectively, and efficiently; follow written and verbal directions; establish and maintain effective working relationships. Selection Process & Supplemental Information City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws. Apply All interested individuals should apply online and attach a resume and cover letter that includes major responsibilities and accomplishments related to the position. Examination Process: Applicants who meet the minimum qualifications will have their responses to supplemental question #5 reviewed and scored by a committee of subject matter experts, as the Experience and Training Test. Please make sure you read the question and provide a complete informative answer. Candidates who are eligible for Veteran's Preference scoring criteria must attach a copy of their DD-214 member copy 4, (proof of military discharge form) at time of application , to be eligible for review for Veteran's percentage points. Candidates who pass the Experience and Training Test will be placed on an eligibility list for interview and hiring consideration. The eligibility list will be used to fill vacancies as they occur for approximately one year. Appointment is subject to passing a background check. This position is covered by a Labor Agreement between the City of Tacoma and Local 483. New employees must successfully complete a nine-month probationary period prior to obtaining permanent status in this classification. Communication from the City of Tacoma: We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. The online application system requires you to enter a substantial amount of information. Be prepared to spend at least an hour entering information. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. If you have questions regarding this position or need assistance with the on-line application process, please contact our Human Resources Department at 253.591.5400 before 4:00 pm on the closing date of the job announcement. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 4/19/2024 5:00 PM Pacific
MOHAVE COUNTY, AZ
As assigned within Mohave County, AZ, United States
Job Summary Mohave County Community Services is currently recruiting for 2 Program Representatives in the Workforce Development Division 1 in the La Paz County, AZ location and 1 in the Kingman, AZ location. *This is a Grant Funded Position* Performs professional level work in delivery of career coaching services for participants of employment and training programs in the areas of employment competency, outreach service, vocational placement or other related activities as defined by program and grant requirements awarded to the Mohave County Arizona@Work Job Center. REPORTS TO Work is performed under direction of a higher level of authority. SUPERVISION EXERCISED The employee is expected to exercise initiative and independent judgment in performing program activities in accordance and ensuring compliance with established policies, procedures, regulations and requirements. Essential Job Functions Implements program requirements of the Workforce Innovation & Opportunity Act and the Quest Disaster recovery National Dislocated Worker Grant relating to adult, dislocated workers and/or youth participants; determines eligibility for program enrollment based on income criteria and priorities of service; explains program rules, regulations, and procedures to participants; enrolls participants and prepares employment and training plans; provides on-going case management and career coaching to support plan implementation. Creates and updates hard copy and electronic database client files by recording each contact made with clients and families; maintains records required for active participants and for follow-up after these clients are exited from the program. Serves as a liaison between clients and community agencies; collaborates with relevant agencies to create and work toward unified case management plans. Maintains an awareness of local job market and opportunities to assist in providing guidance to clients; may attend job fairs, conduct special workshops, presentations, group orientations, or perform other training and outreach services. Counsels and assists clients in understanding causes of and contributing factors to their barriers to employment and persuades them to identify and utilize personal and external resources to resolve or alleviate those barriers. Assesses participant need for support services; provides remedial budget counseling and evaluates participant income/expenses, determining means to resolve financial gaps. Researches, recommends and administers assessment instruments; evaluates and interprets results of assessment instruments such as, but not limited to: Test of Adult Basic Education (TABE), WorkKeys, O*Net and others. Reviews, and teaches employment competency curriculum to include pre-employment, work maturity, and soft skills. Reviews classwork and documentation for employment competency program. May participate on relevant committees, councils and/or boards, as assigned. SECONDARY JOB FUNCTIONS Performs related work as required. Performs special assignments as requested. Performs related work as required under the local approved policies and procedures for the Quest Disaster Recovery National Dislocated Worker Grant Program. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications A Bachelor's degree in education, social work or other related field. Two (2) years case management experience that includes the provision of training in employment competency, job skills or other skills design to develop and enhance an individual's employable knowledge, skills and abilities in acquiring future employment. Or any equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications. SPECIAL JOB REQUIREMENT Must possess a valid State of Arizona Driver's License at the start of employment and maintain said license while employed in this position. Must provide an acceptable three (3) year driving history at no cost to the County. Knowledge, Skills & Abilities Knowledge of: Mohave County Rules, Administrative Procedures, Code of Ethics, and department policies, rules, regulations, and procedures. Current state and federal labor laws and of labor relations practices and activities. Understanding, interpreting and applying pertinent federal and state laws and regulations, technical materials and departmental procedures to the planning, coordinating, and performing of activities associated with employment competency activities and program responsibilities of the Mohave County One-Stop Career Center. Workforce-related and social service agencies and programs available in the community. Development/implementation of employment competency and job skills curriculum. Effective interviewing and counseling techniques. Training and instructional methods and techniques used in the development and enhancement of an individual's knowledge, skills and abilities in preparation for employment. Employment practices and procedures. Current policies and regulations governing eligibility for clients. Job market trends including occupational requirements of employers in the community. Principles and practices of leadership and supervision. Modern office practices and procedures. Skill in: Teaching principles and instructional methods and techniques. The operation of computer hardware and software and peripherals, calculators, and electronic presentation equipment. Ability to: Effectively aid others in learning employment competencies and job skills. Develop curricula and/or design projects for individuals and groups to enhance employment competency; develop and revise supporting testing/training materials and manuals. Conduct teaching sessions and develop and obtain appropriate teaching materials. Plan, organize, coordinate, implement, and develop programs. Set priorities, assign, schedule, train, supervise and evaluate work activities and to persuade assigned personnel effectively. Apply pertinent federal and state laws and regulations. Analyze and evaluate data collected to develop and prepare concise, orderly recommendations and reports in a timely manner. Communicate clearly and concisely, both orally and in writing. Maintain accurate and up-to-date records and documentation. Analyze situations and determine appropriate or alternative actions. Make decisions in accordance with established policies and regulations. Establish and maintain cooperative working relationships with those contacted in the course of work.
Mar 08, 2024
Full Time
Job Summary Mohave County Community Services is currently recruiting for 2 Program Representatives in the Workforce Development Division 1 in the La Paz County, AZ location and 1 in the Kingman, AZ location. *This is a Grant Funded Position* Performs professional level work in delivery of career coaching services for participants of employment and training programs in the areas of employment competency, outreach service, vocational placement or other related activities as defined by program and grant requirements awarded to the Mohave County Arizona@Work Job Center. REPORTS TO Work is performed under direction of a higher level of authority. SUPERVISION EXERCISED The employee is expected to exercise initiative and independent judgment in performing program activities in accordance and ensuring compliance with established policies, procedures, regulations and requirements. Essential Job Functions Implements program requirements of the Workforce Innovation & Opportunity Act and the Quest Disaster recovery National Dislocated Worker Grant relating to adult, dislocated workers and/or youth participants; determines eligibility for program enrollment based on income criteria and priorities of service; explains program rules, regulations, and procedures to participants; enrolls participants and prepares employment and training plans; provides on-going case management and career coaching to support plan implementation. Creates and updates hard copy and electronic database client files by recording each contact made with clients and families; maintains records required for active participants and for follow-up after these clients are exited from the program. Serves as a liaison between clients and community agencies; collaborates with relevant agencies to create and work toward unified case management plans. Maintains an awareness of local job market and opportunities to assist in providing guidance to clients; may attend job fairs, conduct special workshops, presentations, group orientations, or perform other training and outreach services. Counsels and assists clients in understanding causes of and contributing factors to their barriers to employment and persuades them to identify and utilize personal and external resources to resolve or alleviate those barriers. Assesses participant need for support services; provides remedial budget counseling and evaluates participant income/expenses, determining means to resolve financial gaps. Researches, recommends and administers assessment instruments; evaluates and interprets results of assessment instruments such as, but not limited to: Test of Adult Basic Education (TABE), WorkKeys, O*Net and others. Reviews, and teaches employment competency curriculum to include pre-employment, work maturity, and soft skills. Reviews classwork and documentation for employment competency program. May participate on relevant committees, councils and/or boards, as assigned. SECONDARY JOB FUNCTIONS Performs related work as required. Performs special assignments as requested. Performs related work as required under the local approved policies and procedures for the Quest Disaster Recovery National Dislocated Worker Grant Program. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications A Bachelor's degree in education, social work or other related field. Two (2) years case management experience that includes the provision of training in employment competency, job skills or other skills design to develop and enhance an individual's employable knowledge, skills and abilities in acquiring future employment. Or any equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications. SPECIAL JOB REQUIREMENT Must possess a valid State of Arizona Driver's License at the start of employment and maintain said license while employed in this position. Must provide an acceptable three (3) year driving history at no cost to the County. Knowledge, Skills & Abilities Knowledge of: Mohave County Rules, Administrative Procedures, Code of Ethics, and department policies, rules, regulations, and procedures. Current state and federal labor laws and of labor relations practices and activities. Understanding, interpreting and applying pertinent federal and state laws and regulations, technical materials and departmental procedures to the planning, coordinating, and performing of activities associated with employment competency activities and program responsibilities of the Mohave County One-Stop Career Center. Workforce-related and social service agencies and programs available in the community. Development/implementation of employment competency and job skills curriculum. Effective interviewing and counseling techniques. Training and instructional methods and techniques used in the development and enhancement of an individual's knowledge, skills and abilities in preparation for employment. Employment practices and procedures. Current policies and regulations governing eligibility for clients. Job market trends including occupational requirements of employers in the community. Principles and practices of leadership and supervision. Modern office practices and procedures. Skill in: Teaching principles and instructional methods and techniques. The operation of computer hardware and software and peripherals, calculators, and electronic presentation equipment. Ability to: Effectively aid others in learning employment competencies and job skills. Develop curricula and/or design projects for individuals and groups to enhance employment competency; develop and revise supporting testing/training materials and manuals. Conduct teaching sessions and develop and obtain appropriate teaching materials. Plan, organize, coordinate, implement, and develop programs. Set priorities, assign, schedule, train, supervise and evaluate work activities and to persuade assigned personnel effectively. Apply pertinent federal and state laws and regulations. Analyze and evaluate data collected to develop and prepare concise, orderly recommendations and reports in a timely manner. Communicate clearly and concisely, both orally and in writing. Maintain accurate and up-to-date records and documentation. Analyze situations and determine appropriate or alternative actions. Make decisions in accordance with established policies and regulations. Establish and maintain cooperative working relationships with those contacted in the course of work.
CITY OF PLACENTIA, CA
Placentia, California, United States
Description THE CITY OF PLACENTIA IS NOW RECRUITING FOR THE POSITION OF ENVIRONMENTAL SERVICES COORDINATOR $63,213.60 - $78,014.08/Annually + EXCELLENT BENEFITS (4/10 Work Schedule; Monday - Thursday from 6:30 am - 4:30 pm) VIEW RECRUITMENT BROCHURE & BENEFITS INFORMATION JOIN OUR DYNAMIC PUBLIC WORKS TEAM! Are you passionate about making a positive impact on the environment and community? We are seeking a motivated and dedicated individual to join our Public Works Team in a key role focused on planning, organizing, and implementing the City's environmental services programs including the City’s upcoming SB 1383 Organic Waste Recycling Program. As a vital member of our team, you will contribute to the success of solid waste and recycling initiatives while providing crucial support to the Public Works Department. THE POSITION: Under general supervision, you will play a pivotal role in public outreach programs, ensuring regulatory compliance, and overseeing day-to-day management and implementation of specific projects including the City’s Solid Waste and Recycling Franchise Agreement. Collaboration is key as you coordinate with external agencies and organizations, facilitating seamless communication and teamwork. Your responsibilities will also encompass data management and reporting, showcasing your analytical skills and attention to detail. If you thrive in a dynamic work environment, are passionate about environmental sustainability, and possess the drive to make a difference, we encourage you to apply! This role offers a unique opportunity to administer grant-funded projects, contribute to the betterment of our community, and take on diverse responsibilities that will keep you engaged and challenged. Join us in shaping a greener, more sustainable future for our city. GENERAL PURPOSE: Under general supervision, plans, organizes and implements the City's environmental services programs including solid waste and recycling programs. Supports the Public Administration Divisions by providing support for public outreach programs, regulatory compliance, day-to-day management and implementation of specific projects, coordination with outside agencies and organizations, and data management and reporting; administer grant-funded projects; and performs other related duties as assigned. THE ORGANIZATION At the City of Placentia, we strive to make a difference by continually developing our progressive and innovative workforce. Our team works together to foster an environment that promotes diversity, creativity, and respect for everyone’s opinions to ensure a better result for the community we serve. The City believes in a philosophy of continuous improvement and seeks to provide employees with a number of professional development opportunities, including citywide leadership academies, Departmental Retreats, professional coaching, and more. If you are interested in a public sector career with an established agency dedicated to improving the way its employees work, develop, and thrive, this position would be an excellent opportunity for you . Don't Wait; Apply Today! Examples of Duties The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position. Supports and coordinates the assessment of the viability, development, and execution of environmental management initiatives related to sustainability, waste reduction, energy efficiency, renewable energy, and stormwater quality within the Public Works Department. Ensures adherence to City, State, and Federal guidelines concerning the City's waste management, recycling, and organics recycling initiatives. Offers support in implementing, coordinating, and overseeing waste management endeavors, such as residential and commercial recycling, and other waste diversion activities. Assists in supervising the day-to-day tasks linked to the administration of the City's waste management franchise agreement, encompassing data analysis, addressing service-related concerns and grievances from residents and businesses, and facilitating meetings. Conducts waste assessments and ensures conformity with national, state, and local statutes governing the City’s environmental initiatives. Issues Notices of Violation and correspondence to residents, property proprietors, tenants, and businesses regarding potential non-compliance with existing waste management regulations, including recycling; conducts follow-up inspections and investigations. Designs, executes, and delivers educational presentations on environmental matters; organizes special events, recycling and efficiency programs, and creates educational materials for schools, the general public, and municipal employees. Engages with business representatives, residents, and visitors on environmental topics, including waste management, recycling, and organics recycling programs for community education and outreach purposes. Investigates, researches, compiles reports, and addresses complaints; responds to inquiries regarding environmental management programs, energy efficiency initiatives, or water efficiency programs. Trains and advises City staff on the enforcement of waste management ordinances and regulations; reviews, endorses, and stays up-to-date on legislative advancements, state laws, local statutes, trends, practices, and procedures concerning the City's environmental programs. Manages the City’s Fats, Oils, and Grease (FOG) program in accordance with the City ordinance and State Water Quality Board mandates; conducts inspections and submits reports to the Orange County Health Agency and relevant authorities, as necessary. Formulates grant proposals, manages budgets, and prepares performance assessments as mandated. Tracks and retains various data, records, and generates periodic reports, maintains work logs and documentation. Performs other relevant duties as delegated. Typical Qualifications EXPERIENCE & EDUCATION: A combination of experience and education that would likely provide the required knowledge and abilities may be qualifying. A typical way to obtain the knowledge and abilities would be: EDUCATION: Graduation from a four-year accredited college or university with a bachelor's degree in environmental studies, environmental science, environmental sustainability, environmental policy, public administration, or a related field of study is rewuired. EXPERIENCE: A minimum of two (2) years of progressively professional full-time experience in the research, analysis, planning, and/or implementation of environmental compliance and/or management programs. Previous experience managing and coordinating environmental sustainability, compliance, and/or management programs for a public agency is desired, but not requried. CERTIFICATIONS & SPECIAL REQUIREMENTS A valid Class C California driver’s License and acceptable driving record is required. Must be able to work extended hours to attend meetings, conduct inspections, make presentations, and evaluate environmental compliance standards. Possession of a 'POST P.C. 832 Arrest and Firearms' certification is desired, but not required; otherwise, t he ability to obtain a obtain 'POST P.C. 832 Arrest and Firearms' certification within one (1) year of employment. KNOWLEDGE OF Basic laws, practices, and procedures regarding the implementation and administration of environmental quality management programs; State and Federal laws and regulations pertaining to solid waste management; presentation and public speaking techniques; methods and techniques of administering environmental contracts for services, especially waste and recycling collection; public relations and conflict resolution methods and techniques; grant writing techniques; record keeping practices; business letter writing and basic report preparation techniques; modern office procedures, methods, and equipment. ABILITY TO Organize inspections, set priorities, and exercise sound independent judgment; interpret, apply, explain and reach sound decisions and achieve compliance with laws, regulations, policies and procedures; train City employees in best management practices related to environmental sustainability; organize and maintain specialized and sensitive records; apply for and administer grants; compose routine correspondence from brief instructions; operate a computer using word processing, PowerPoint and spreadsheet software; communicate clearly and effectively orally and in writing; prepare environmental management and incident reports and related correspondence; use tact and discretion in working with City officials, regulators, business representatives, legal representatives, and the public; establish and maintain effective working relationships with management, staff, regulatory officials, business representatives, residents, and others encountered in the course of work. Supplemental Information PHYSICAL & MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls and reach with hands and arms. The position works in both field and office settings. The employee is required to frequently sit and occasionally walk and stand to access work areas and files; stoop, kneel, or crouch to inspect drainage areas; lift and carry records and documents, typically weighing less than 20 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. MENTAL DEMANDS While performing the duties of this class, the employee must be able to use written and oral communication skills; read and interpret data, information and documents; interpret policies and procedures; use math and mathematical reasoning; learn and apply new information or new skills; work under deadlines with constant interruptions; and interact with City staff, management, regulatory officials, business representatives, and the general public; occasionally required to deal with property owners, business representatives and residents in conflict situations. WORK ENVIRONMENT The employee typically works in both field and office conditions. The employee while working outdoors may be and is exposed to variable weather conditions as well as heat, moisture, and traffic. Frequent driving is required for inspection purposes with residents, business representatives, and property owners, and to attend meetings at various City and government facilities. RECRUITMENT PROCESS Applicants must file a concise and complete City application regarding their qualifications for the position online through the Human Resources Department webpage at https://www.governmentjobs.com/careers/Placentia as soon as possible. Applications may be accompanied by a resume describing experience, education, and training in relation to the requirements of the position, however, resumes will not be accepted in lieu of a City employment application. All applications will be reviewed and only those candidates determined to be most qualified on the basis of education, training, and experience, as submitted, will be invited to participate in the selection process. The selection process may include but is not limited to oral interviews and/or written exams and oral presentations. Successful candidates will be placed on the employment-eligible list from which hires may be made. The list is valid for up to one year, or until an insufficient number of candidates remain unless exhausted sooner. EQUAL OPPORTUNITY EMPLOYER The City of Placentia is an Equal Opportunity employer and does not discriminate on the basis of race, color, gender, age, ancestry, national origin, political or religious affiliation, sexual orientation, marital status, veteran status, other non-job related physical or mental disability, medical condition, or other functional limitation in employment or the provision of service. The City is committed to making its programs, services, and activities accessible to individuals with qualified disabilities. If you require reasonable accommodations to complete the employment application and/or participate in the testing process, please contact the Human Resources Office at (714) 993-8141 prior to the filing deadline. We will attempt to reasonably accommodate applicants with disabilities upon request. The City of Placentia's Drug-Free Workplace Policy requires that all applicants undergo substance abuse testing prior to employment. The City of Placentia will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the City is concerned regarding a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov/fair-chance-act/ . In accordance with California Government Code Section 3100, City of Placentia employees, in the event of a disaster, are considered disaster service workers and may be asked to protect the health, safety, lives, and property of the people of the State. Schedule- The City operates on a "4/10" work schedule. Retirement - The City of Placentia participates in the California Public Employees’ Retirement System (CalPERS) and does not participate in Social Security. 2% @ 60 defined retirement plan (Classic Members) - Applies to employees who, prior to January 1, 2013, were active members of CalPERS or another public employee retirement system through which reciprocity may be established. Employee membership contribution is 7%. 2% @ 62 defined retirement plan (New Members/PEPRA) - Applies to new employees hired on or after January 1, 2013, who are not members of CalPERS or are not members of another public employee retirement system with which reciprocity may be established. Employee membership contribution is 6.75%. Bilingual Pay- An additional pay of $175 per month Health Insurance - Up to $1,877 per month for family coverage to purchase health insurance through the CalPERS Health Benefits program. Medical opt out also available. Dental & Vision Insurance - Fully paid plan for dental and vision insurance. Life Insurance - Fully paid life insurance policy equal to employee's annual salary. Additional life insurance available for purchase. Disability Insurance - Fully paid premiums for short-term and long-term disability insurance. Flexible Spending Account - Employees may voluntarily contribute to a Section 125 Flexible Spending Account. Deferred Compensation - Employees may voluntarily contribute to a deferred compensation plan. Holidays - 13 paid holidays per year. Paid Time Off (Vacation) - Accrual rate of80 hours per year. 80 hours per year; 120 hours after 3 years of service. Alternative Health & Wellness (Sick Leave) - 96 hours per year; this program includes an incentive of up to $1,250 per fiscal year. Holiday Closure - City Hall and most City Services observe a Holiday Closure annually for two weeks at the end of December/beginning of January, including Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day (paid time off varies per year, assignment and Bargaining Unit); City to provide up to sixty-two (62) hours of leave during the 2023-2024 holiday closure. Closing Date/Time: 5/12/2024 11:59 PM Pacific
Apr 16, 2024
Full Time
Description THE CITY OF PLACENTIA IS NOW RECRUITING FOR THE POSITION OF ENVIRONMENTAL SERVICES COORDINATOR $63,213.60 - $78,014.08/Annually + EXCELLENT BENEFITS (4/10 Work Schedule; Monday - Thursday from 6:30 am - 4:30 pm) VIEW RECRUITMENT BROCHURE & BENEFITS INFORMATION JOIN OUR DYNAMIC PUBLIC WORKS TEAM! Are you passionate about making a positive impact on the environment and community? We are seeking a motivated and dedicated individual to join our Public Works Team in a key role focused on planning, organizing, and implementing the City's environmental services programs including the City’s upcoming SB 1383 Organic Waste Recycling Program. As a vital member of our team, you will contribute to the success of solid waste and recycling initiatives while providing crucial support to the Public Works Department. THE POSITION: Under general supervision, you will play a pivotal role in public outreach programs, ensuring regulatory compliance, and overseeing day-to-day management and implementation of specific projects including the City’s Solid Waste and Recycling Franchise Agreement. Collaboration is key as you coordinate with external agencies and organizations, facilitating seamless communication and teamwork. Your responsibilities will also encompass data management and reporting, showcasing your analytical skills and attention to detail. If you thrive in a dynamic work environment, are passionate about environmental sustainability, and possess the drive to make a difference, we encourage you to apply! This role offers a unique opportunity to administer grant-funded projects, contribute to the betterment of our community, and take on diverse responsibilities that will keep you engaged and challenged. Join us in shaping a greener, more sustainable future for our city. GENERAL PURPOSE: Under general supervision, plans, organizes and implements the City's environmental services programs including solid waste and recycling programs. Supports the Public Administration Divisions by providing support for public outreach programs, regulatory compliance, day-to-day management and implementation of specific projects, coordination with outside agencies and organizations, and data management and reporting; administer grant-funded projects; and performs other related duties as assigned. THE ORGANIZATION At the City of Placentia, we strive to make a difference by continually developing our progressive and innovative workforce. Our team works together to foster an environment that promotes diversity, creativity, and respect for everyone’s opinions to ensure a better result for the community we serve. The City believes in a philosophy of continuous improvement and seeks to provide employees with a number of professional development opportunities, including citywide leadership academies, Departmental Retreats, professional coaching, and more. If you are interested in a public sector career with an established agency dedicated to improving the way its employees work, develop, and thrive, this position would be an excellent opportunity for you . Don't Wait; Apply Today! Examples of Duties The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position. Supports and coordinates the assessment of the viability, development, and execution of environmental management initiatives related to sustainability, waste reduction, energy efficiency, renewable energy, and stormwater quality within the Public Works Department. Ensures adherence to City, State, and Federal guidelines concerning the City's waste management, recycling, and organics recycling initiatives. Offers support in implementing, coordinating, and overseeing waste management endeavors, such as residential and commercial recycling, and other waste diversion activities. Assists in supervising the day-to-day tasks linked to the administration of the City's waste management franchise agreement, encompassing data analysis, addressing service-related concerns and grievances from residents and businesses, and facilitating meetings. Conducts waste assessments and ensures conformity with national, state, and local statutes governing the City’s environmental initiatives. Issues Notices of Violation and correspondence to residents, property proprietors, tenants, and businesses regarding potential non-compliance with existing waste management regulations, including recycling; conducts follow-up inspections and investigations. Designs, executes, and delivers educational presentations on environmental matters; organizes special events, recycling and efficiency programs, and creates educational materials for schools, the general public, and municipal employees. Engages with business representatives, residents, and visitors on environmental topics, including waste management, recycling, and organics recycling programs for community education and outreach purposes. Investigates, researches, compiles reports, and addresses complaints; responds to inquiries regarding environmental management programs, energy efficiency initiatives, or water efficiency programs. Trains and advises City staff on the enforcement of waste management ordinances and regulations; reviews, endorses, and stays up-to-date on legislative advancements, state laws, local statutes, trends, practices, and procedures concerning the City's environmental programs. Manages the City’s Fats, Oils, and Grease (FOG) program in accordance with the City ordinance and State Water Quality Board mandates; conducts inspections and submits reports to the Orange County Health Agency and relevant authorities, as necessary. Formulates grant proposals, manages budgets, and prepares performance assessments as mandated. Tracks and retains various data, records, and generates periodic reports, maintains work logs and documentation. Performs other relevant duties as delegated. Typical Qualifications EXPERIENCE & EDUCATION: A combination of experience and education that would likely provide the required knowledge and abilities may be qualifying. A typical way to obtain the knowledge and abilities would be: EDUCATION: Graduation from a four-year accredited college or university with a bachelor's degree in environmental studies, environmental science, environmental sustainability, environmental policy, public administration, or a related field of study is rewuired. EXPERIENCE: A minimum of two (2) years of progressively professional full-time experience in the research, analysis, planning, and/or implementation of environmental compliance and/or management programs. Previous experience managing and coordinating environmental sustainability, compliance, and/or management programs for a public agency is desired, but not requried. CERTIFICATIONS & SPECIAL REQUIREMENTS A valid Class C California driver’s License and acceptable driving record is required. Must be able to work extended hours to attend meetings, conduct inspections, make presentations, and evaluate environmental compliance standards. Possession of a 'POST P.C. 832 Arrest and Firearms' certification is desired, but not required; otherwise, t he ability to obtain a obtain 'POST P.C. 832 Arrest and Firearms' certification within one (1) year of employment. KNOWLEDGE OF Basic laws, practices, and procedures regarding the implementation and administration of environmental quality management programs; State and Federal laws and regulations pertaining to solid waste management; presentation and public speaking techniques; methods and techniques of administering environmental contracts for services, especially waste and recycling collection; public relations and conflict resolution methods and techniques; grant writing techniques; record keeping practices; business letter writing and basic report preparation techniques; modern office procedures, methods, and equipment. ABILITY TO Organize inspections, set priorities, and exercise sound independent judgment; interpret, apply, explain and reach sound decisions and achieve compliance with laws, regulations, policies and procedures; train City employees in best management practices related to environmental sustainability; organize and maintain specialized and sensitive records; apply for and administer grants; compose routine correspondence from brief instructions; operate a computer using word processing, PowerPoint and spreadsheet software; communicate clearly and effectively orally and in writing; prepare environmental management and incident reports and related correspondence; use tact and discretion in working with City officials, regulators, business representatives, legal representatives, and the public; establish and maintain effective working relationships with management, staff, regulatory officials, business representatives, residents, and others encountered in the course of work. Supplemental Information PHYSICAL & MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls and reach with hands and arms. The position works in both field and office settings. The employee is required to frequently sit and occasionally walk and stand to access work areas and files; stoop, kneel, or crouch to inspect drainage areas; lift and carry records and documents, typically weighing less than 20 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. MENTAL DEMANDS While performing the duties of this class, the employee must be able to use written and oral communication skills; read and interpret data, information and documents; interpret policies and procedures; use math and mathematical reasoning; learn and apply new information or new skills; work under deadlines with constant interruptions; and interact with City staff, management, regulatory officials, business representatives, and the general public; occasionally required to deal with property owners, business representatives and residents in conflict situations. WORK ENVIRONMENT The employee typically works in both field and office conditions. The employee while working outdoors may be and is exposed to variable weather conditions as well as heat, moisture, and traffic. Frequent driving is required for inspection purposes with residents, business representatives, and property owners, and to attend meetings at various City and government facilities. RECRUITMENT PROCESS Applicants must file a concise and complete City application regarding their qualifications for the position online through the Human Resources Department webpage at https://www.governmentjobs.com/careers/Placentia as soon as possible. Applications may be accompanied by a resume describing experience, education, and training in relation to the requirements of the position, however, resumes will not be accepted in lieu of a City employment application. All applications will be reviewed and only those candidates determined to be most qualified on the basis of education, training, and experience, as submitted, will be invited to participate in the selection process. The selection process may include but is not limited to oral interviews and/or written exams and oral presentations. Successful candidates will be placed on the employment-eligible list from which hires may be made. The list is valid for up to one year, or until an insufficient number of candidates remain unless exhausted sooner. EQUAL OPPORTUNITY EMPLOYER The City of Placentia is an Equal Opportunity employer and does not discriminate on the basis of race, color, gender, age, ancestry, national origin, political or religious affiliation, sexual orientation, marital status, veteran status, other non-job related physical or mental disability, medical condition, or other functional limitation in employment or the provision of service. The City is committed to making its programs, services, and activities accessible to individuals with qualified disabilities. If you require reasonable accommodations to complete the employment application and/or participate in the testing process, please contact the Human Resources Office at (714) 993-8141 prior to the filing deadline. We will attempt to reasonably accommodate applicants with disabilities upon request. The City of Placentia's Drug-Free Workplace Policy requires that all applicants undergo substance abuse testing prior to employment. The City of Placentia will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the City is concerned regarding a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov/fair-chance-act/ . In accordance with California Government Code Section 3100, City of Placentia employees, in the event of a disaster, are considered disaster service workers and may be asked to protect the health, safety, lives, and property of the people of the State. Schedule- The City operates on a "4/10" work schedule. Retirement - The City of Placentia participates in the California Public Employees’ Retirement System (CalPERS) and does not participate in Social Security. 2% @ 60 defined retirement plan (Classic Members) - Applies to employees who, prior to January 1, 2013, were active members of CalPERS or another public employee retirement system through which reciprocity may be established. Employee membership contribution is 7%. 2% @ 62 defined retirement plan (New Members/PEPRA) - Applies to new employees hired on or after January 1, 2013, who are not members of CalPERS or are not members of another public employee retirement system with which reciprocity may be established. Employee membership contribution is 6.75%. Bilingual Pay- An additional pay of $175 per month Health Insurance - Up to $1,877 per month for family coverage to purchase health insurance through the CalPERS Health Benefits program. Medical opt out also available. Dental & Vision Insurance - Fully paid plan for dental and vision insurance. Life Insurance - Fully paid life insurance policy equal to employee's annual salary. Additional life insurance available for purchase. Disability Insurance - Fully paid premiums for short-term and long-term disability insurance. Flexible Spending Account - Employees may voluntarily contribute to a Section 125 Flexible Spending Account. Deferred Compensation - Employees may voluntarily contribute to a deferred compensation plan. Holidays - 13 paid holidays per year. Paid Time Off (Vacation) - Accrual rate of80 hours per year. 80 hours per year; 120 hours after 3 years of service. Alternative Health & Wellness (Sick Leave) - 96 hours per year; this program includes an incentive of up to $1,250 per fiscal year. Holiday Closure - City Hall and most City Services observe a Holiday Closure annually for two weeks at the end of December/beginning of January, including Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day (paid time off varies per year, assignment and Bargaining Unit); City to provide up to sixty-two (62) hours of leave during the 2023-2024 holiday closure. Closing Date/Time: 5/12/2024 11:59 PM Pacific
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. SUPPLEMENTAL QUESTIONNAIRE: A properly completed Supplemental Questionnaire must be submitted with each application. Failure to submit the Application or Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00p.m. on the Last Day for Filing. Applications and Supplemental Questionnaires will only be accepted on-line. DESCRIPTION THE AGENCY The Alameda County Social Services Agency is comprised of 2,400 men and women working collectively and in partnership with community-based organizations to serve the needs of the community. Services are provided through five departments: Agency Administration and Finance, Adult and Aging Services, Children and Family Services, Workforce and Benefit Administration and Policy Office. The Agency assists approximately 11.3 percent of Alameda County's residents. Benefits programs contribute over $278 million to the local economy through cash assistance and CalFresh (formerly known as Food Stamps). Every month, more than 52,000 people receive CalWORKs (assistance for families with children), CalFresh and General Assistance. Every month health insurance is made available to more than 78,000 people through the Medi-Cal program. More than 11,000 frail, elderly and disabled individuals receive in-home care, adult protection and support managing their affairs monthly and 16,000 seniors will receive services through the Area Agency on Aging throughout the year. 3,700 children are in foster care. More than 1,600 reports of child abuse or neglect are filed with SSA each month. Emergency shelter is made available to 415 people nightly. THE POSITION Under general supervision, to administer adult, youth, and/or dislocated worker workforce development programs; to supervise staff engaged in activities related to workforce development; to develop workforce development programs; and to do related work as required. The Career Development Specialist II is expected to work with partners in the County’s Workforce System, including employers, educators, government agencies, community-based organizations, and community groups in planning and developing public and private workforce development initiatives and programs. IDEAL CANDIDATE In addition to meeting the minimum qualifications stated below, the ideal candidate will have demonstrated a track record of success in the following areas: Strong knowledge and application of concepts related to economic development , employment and training , and/or public assistance programs with great understanding of industry needs - talent, skill sets, labor pools, and infrastructures. Continuously maintains up-to-date knowledge of labor market trends and economic forecasts. Building and sustaining collaborative relationships through connecting employers, service providers and the workforce to facilitate the mutual accomplishment of workforce development and community economic development goals while engaging and managing preparations necessary to avert or respond rapidly to economic transitions; representing the gateway to the Workforce System. Setting high goals for personal and group accomplishment and developing measurement methods to monitor progress toward goals. Identifying & understanding complex problems and concepts, applying logical thinking and quantitative methods of gathering and analyzing information, making decisions and exercising good judgment based on available data, designing solutions to problems , formulating and articulating action plans proactively and collaboratively . Thinking strategically , determining long-term goals and identifying the best approach to achieve those goals. Leading projects and/or work groups by inspiring and advising subordinates , facilitating goal accomplishment and tracking and evaluating performance to ensure success. Flexibility and responsiveness to ensure high quality and maximum effectiveness with regard to managing major economic transitions and meeting the needs of businesses and workers and adjusting appropriately to work within various partnerships and networks. Eloquently communicating ideas and collaborating with diverse groups with competing needs and interests while inspiring confidence and building support within and outside the organization. Approaching and solving problems with a focus on high standards for quality and a strong commitment to workforce services. Combining ideas in unique ways and exploring situations from multiple perspectives while quickly calculating risks and initiating action to achieve a recognized benefit between stakeholders. Managing a variety of complex workforce development/economic development projects while charting a course of action that effectively and efficiently assists the organization and its stakeholders in fulfilling its goals and objectives. MINIMUM QUALIFICATIONS Either I Education: The equivalent to graduation from an accredited four-year university (180 quarter units or 120 semesters units) with major coursework in business or public administration, counseling, planning, social or behavioral science or a closely related field. (Additional administrative experience as outlined below may be substituted for the education on a year-for-year basis.) AND Experience: The equivalent of two years of full experience as a Career Development Specialist I or higher employment services classification in the Alameda County classified service. (Non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts.) Or II The equivalent of three years of full-time experience as an administrator or supervisor of workforce development programs with major responsibility for program coordination, labor market analysis, and/or project administration in a recognized public or non-profit social services agency, workforce development agency, or community-based organization. Special Requirement: License: Possession of a valid California Motor Vehicle Operator's license is required. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: • Applicable state, federal and local laws, regulations and funding sources related to economic development, welfare-to-work, and public employment and training programs. • Organizational and administrative concepts pertinent to employment and training, economic development, and/or public assistance program. • Contract negotiation and administration. • Employee supervision and training techniques. • Sources of public and private funding for workforce development programs. • Remedial, career educational and training resources. • Proven employment and training and career advancement strategies for public assistance recipients, and unemployed, underemployed adults and youth. • Local labor market and economic forecasts. Ability to: • Develop working relationships with the County’s workforce system stakeholders, including employers, educators, government agencies, non-profit organizations, and community groups. • Convene, facilitate and broker working relationships for the purposes of enhancing the County’s workforce development efforts. • Supervise, evaluate and train subordinate staff. • Leverage resources across key partners and stakeholders. • Collaborate with potential partners within SSA and other County departments • Efficiently administer workforce development programs. • Write and speak effectively. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF the following steps: 1) A review of applicants' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. 2) A review of candidates’ Supplemental Questionnaires to select the best qualified applicants to continue in the process. 3) An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. Candidates must attain a qualifying rating on each portion of this recruitment. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN: Deadline for Filing: 5:00PM, Monday, May 6, 2024 Review of Minimum Qualifications: May 20, 2024 Review of Supplemental Questionnaire for Best Qualified Week of June 10, 2024 *Oral Examination: Week of July 8, 2024 Notification of Results: Week of July 22, 2024 TENTATIVE SELECTION PLAN: Departmental Hiring Interviews: Week of July 8, 2024 *If designated as a combined oral examination/hiring interview, in addition to establishing an eligibility list, the oral interviews may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email boxesNoreply@jobaps.comand noreplyalamedacountyhr@acgov.orgare routed to unmonitored mailboxes. If you have questions, please go to our website atwww.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Montrice Goodman| Human Resources Analyst Human Resource Services, County of Alameda (510) 208-3954 | Montrice.Goodman2@acgov.org www.acgov.org/hrs DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 5/6/2024 5:00:00 PM
Apr 10, 2024
Full Time
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. SUPPLEMENTAL QUESTIONNAIRE: A properly completed Supplemental Questionnaire must be submitted with each application. Failure to submit the Application or Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00p.m. on the Last Day for Filing. Applications and Supplemental Questionnaires will only be accepted on-line. DESCRIPTION THE AGENCY The Alameda County Social Services Agency is comprised of 2,400 men and women working collectively and in partnership with community-based organizations to serve the needs of the community. Services are provided through five departments: Agency Administration and Finance, Adult and Aging Services, Children and Family Services, Workforce and Benefit Administration and Policy Office. The Agency assists approximately 11.3 percent of Alameda County's residents. Benefits programs contribute over $278 million to the local economy through cash assistance and CalFresh (formerly known as Food Stamps). Every month, more than 52,000 people receive CalWORKs (assistance for families with children), CalFresh and General Assistance. Every month health insurance is made available to more than 78,000 people through the Medi-Cal program. More than 11,000 frail, elderly and disabled individuals receive in-home care, adult protection and support managing their affairs monthly and 16,000 seniors will receive services through the Area Agency on Aging throughout the year. 3,700 children are in foster care. More than 1,600 reports of child abuse or neglect are filed with SSA each month. Emergency shelter is made available to 415 people nightly. THE POSITION Under general supervision, to administer adult, youth, and/or dislocated worker workforce development programs; to supervise staff engaged in activities related to workforce development; to develop workforce development programs; and to do related work as required. The Career Development Specialist II is expected to work with partners in the County’s Workforce System, including employers, educators, government agencies, community-based organizations, and community groups in planning and developing public and private workforce development initiatives and programs. IDEAL CANDIDATE In addition to meeting the minimum qualifications stated below, the ideal candidate will have demonstrated a track record of success in the following areas: Strong knowledge and application of concepts related to economic development , employment and training , and/or public assistance programs with great understanding of industry needs - talent, skill sets, labor pools, and infrastructures. Continuously maintains up-to-date knowledge of labor market trends and economic forecasts. Building and sustaining collaborative relationships through connecting employers, service providers and the workforce to facilitate the mutual accomplishment of workforce development and community economic development goals while engaging and managing preparations necessary to avert or respond rapidly to economic transitions; representing the gateway to the Workforce System. Setting high goals for personal and group accomplishment and developing measurement methods to monitor progress toward goals. Identifying & understanding complex problems and concepts, applying logical thinking and quantitative methods of gathering and analyzing information, making decisions and exercising good judgment based on available data, designing solutions to problems , formulating and articulating action plans proactively and collaboratively . Thinking strategically , determining long-term goals and identifying the best approach to achieve those goals. Leading projects and/or work groups by inspiring and advising subordinates , facilitating goal accomplishment and tracking and evaluating performance to ensure success. Flexibility and responsiveness to ensure high quality and maximum effectiveness with regard to managing major economic transitions and meeting the needs of businesses and workers and adjusting appropriately to work within various partnerships and networks. Eloquently communicating ideas and collaborating with diverse groups with competing needs and interests while inspiring confidence and building support within and outside the organization. Approaching and solving problems with a focus on high standards for quality and a strong commitment to workforce services. Combining ideas in unique ways and exploring situations from multiple perspectives while quickly calculating risks and initiating action to achieve a recognized benefit between stakeholders. Managing a variety of complex workforce development/economic development projects while charting a course of action that effectively and efficiently assists the organization and its stakeholders in fulfilling its goals and objectives. MINIMUM QUALIFICATIONS Either I Education: The equivalent to graduation from an accredited four-year university (180 quarter units or 120 semesters units) with major coursework in business or public administration, counseling, planning, social or behavioral science or a closely related field. (Additional administrative experience as outlined below may be substituted for the education on a year-for-year basis.) AND Experience: The equivalent of two years of full experience as a Career Development Specialist I or higher employment services classification in the Alameda County classified service. (Non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts.) Or II The equivalent of three years of full-time experience as an administrator or supervisor of workforce development programs with major responsibility for program coordination, labor market analysis, and/or project administration in a recognized public or non-profit social services agency, workforce development agency, or community-based organization. Special Requirement: License: Possession of a valid California Motor Vehicle Operator's license is required. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: • Applicable state, federal and local laws, regulations and funding sources related to economic development, welfare-to-work, and public employment and training programs. • Organizational and administrative concepts pertinent to employment and training, economic development, and/or public assistance program. • Contract negotiation and administration. • Employee supervision and training techniques. • Sources of public and private funding for workforce development programs. • Remedial, career educational and training resources. • Proven employment and training and career advancement strategies for public assistance recipients, and unemployed, underemployed adults and youth. • Local labor market and economic forecasts. Ability to: • Develop working relationships with the County’s workforce system stakeholders, including employers, educators, government agencies, non-profit organizations, and community groups. • Convene, facilitate and broker working relationships for the purposes of enhancing the County’s workforce development efforts. • Supervise, evaluate and train subordinate staff. • Leverage resources across key partners and stakeholders. • Collaborate with potential partners within SSA and other County departments • Efficiently administer workforce development programs. • Write and speak effectively. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF the following steps: 1) A review of applicants' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. 2) A review of candidates’ Supplemental Questionnaires to select the best qualified applicants to continue in the process. 3) An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. Candidates must attain a qualifying rating on each portion of this recruitment. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN: Deadline for Filing: 5:00PM, Monday, May 6, 2024 Review of Minimum Qualifications: May 20, 2024 Review of Supplemental Questionnaire for Best Qualified Week of June 10, 2024 *Oral Examination: Week of July 8, 2024 Notification of Results: Week of July 22, 2024 TENTATIVE SELECTION PLAN: Departmental Hiring Interviews: Week of July 8, 2024 *If designated as a combined oral examination/hiring interview, in addition to establishing an eligibility list, the oral interviews may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email boxesNoreply@jobaps.comand noreplyalamedacountyhr@acgov.orgare routed to unmonitored mailboxes. If you have questions, please go to our website atwww.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Montrice Goodman| Human Resources Analyst Human Resource Services, County of Alameda (510) 208-3954 | Montrice.Goodman2@acgov.org www.acgov.org/hrs DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 5/6/2024 5:00:00 PM
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended. Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the application and/or Supplemental Questionnaire will result in disqualification. Applications will only be accepted on-line. DESCRIPTION THE COMMUNITY The County of Alameda is the geographic center of the San Francisco Bay Area, located on the east side of the Bay across from the San Francisco Peninsula. Commonly referred to as the “East Bay,” the region has been the fastest growing in the San Francisco Bay Area for more than two decades. The East Bay is popular due to its desirable location, incredible diversity, ideal climate, broad economic base, welcoming communities, and business opportunities. The County itself is one of the most culturally diverse regions in the country. Alameda County offers a variety of popular destinations including theatre, world-class symphony performances, dining, and many top-rated accommodations. The County is also home to many popular attractions including, The Oakland Museum, Chabot Space and Science Center, the Oakland Athletics, and Livermore and the Tri-Valley Wine Country. In addition, there are numerous parks, trails, and championship golf courses to enjoy. The University of California, Berkeley and California State University, East Bay are just two of the distinguished academic institutions serving Northern California. Urban transportation options are extremely accessible including the Oakland International Airport, the Bay Area Rapid Transit (BART) system, and the San Francisco Bay ferry system. For more information on this charming county, please visit the County of Alameda’s website at https://www.acgov.org/ THE COUNTY Established in 1853, Alameda County has a population of over 1.6 million residents making it the second largest county in the Bay Area and the seventh largest in the State. The County encompasses 14 cities including Alameda, Albany, Berkeley, Dublin, Emeryville, Fremont, Hayward, Livermore, Newark, Oakland, Piedmont, Pleasanton, San Leandro, and Union City as well as six unincorporated communities and rural areas that span a total of 738 square miles. Alameda County employs approximately 9,000 employees working in 21 different agencies and departments and has an annual budget of over $3 billion. As a major urban County, Alameda delivers a full spectrum of services, including general government and internal services, health care, social services, public works, criminal justice, and other public safety services for its community. The County celebrates the rich diversity of its workforce, which in large measure, reflects the cultural and ethnic diversity of the community it serves. The County’s mission is to enrich the lives of its residents through visionary policies and accessible, responsive, and effective services. Its vision is to be recognized as one of the best counties in which to live, work, and do business. THE POSITION This position provides direct administrative assistance to the Agency Director or designee, which may involve highly sensitive and/or confidential matters. Incumbents must use independent judgment, tact and discretion for successful performance of the work, as responsibilities may include resolution of internal management, policy and operational problems. These positions are located in various County departments and agencies. Ideal Candidate will possess: Demonstrated strong analytical skills as it relates to administrative analysis and report preparation. Exceptional organizational skills: must be able to work efficiently and effectively on multiple projects at the same time. The ability to prepare clear, accurate and effective reports, correspondence, policies, newsletters, and other written materials. The ability to interpret, explain and apply complex policies, regulations, and procedures. A demonstrated ability to establish and maintain effective working relationships with a variety of stakeholders. The proven experience exercising sound independent judgment within established policies and guidelines. Strong oral and written communication skills as a proficient and compelling writer that is able to draft press releases and speeches that are concise and grammatically correct. You are invited to review the brochure for this recruitment at the link below: Executive Program Coordinator MINIMUM QUALIFICATIONS Education: The equivalent to graduation from an accredited four-year college or university (180 quarter or 120 semester units) with major course work in business or public administration, a social science or a field related to the work (an appropriate advanced degree is desirable). (Additional professional-level administrative services or social service experience may be substituted for the education on a year-for-year basis.) AND Experience: The equivalent to four years of full-time, professional-level administrative or managerial service provision experience, preferably in a direct client service delivery setting. License: May require possession of a valid California Motor Vehicle Operator’s license. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: • Principles and practices of direct client service delivery. • Principles of public administration. • Practices and techniques of administrative analysis and report preparation. • Principles and techniques of public information dissemination. • Computer applications related to the work. • Budgetary and financial record-keeping techniques. • Office administrative practices and procedures, including records management and the operation of standard office equipment. • Basic supervisory principles and practices. • Basic public personnel, purchasing and contract administration practices. Ability to: • Plan and conduct complex and sensitive administrative and operational studies. • Identify management and operational problems, investigate and evaluate alternatives and implement effective solutions. • Interpret, explain and apply complex policies, regulations, and procedures. • Direct the work of a small staff. • Prepare clear, accurate and effective reports, correspondence, policies, newsletters and other written materials. • Represent the agency and the County in meetings with others and make effective public presentations. • Organize and prioritize work and meet critical deadlines. • Maintain accurate records and files. • Exercise sound independent judgment within established policies and guidelines. • Establish and maintain effective working relationships with those contacted in the course of the work. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: 1) A review of applicants' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. 2) A review of the supplemental questionnaire to determine best qualified. Those candidates considered the best qualified will move on to the next step in the examination process. 3) An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components . Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN: Deadline for Filing: 5:00:00 PM Friday, April 19, 2024 Review of Minimum Qualifications: Monday, May 6, 2024 Review of Supplemental Questionnaire for Best Qualified Week of May 20, 2024 Virtual Civil Service Oral Examination Week of June 10, 2024 Notification of Results Week of June 26, 2024 TENTATIVE SELECTION PLAN: Departmental Hiring Interviews: TBD WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes.To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date offiling. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website: www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com , @acgov.org , Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.org are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied. Ione Bell | Human Resources Analyst Human Resource Services, County of Alameda 510-272-6456 | Email:Ione.Bell @acgov.org www.acgov.org/hrs Disaster Service Worker All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. Equal Employment Opportunity Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 4/19/2024 5:00:00 PM
Mar 26, 2024
Full Time
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended. Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the application and/or Supplemental Questionnaire will result in disqualification. Applications will only be accepted on-line. DESCRIPTION THE COMMUNITY The County of Alameda is the geographic center of the San Francisco Bay Area, located on the east side of the Bay across from the San Francisco Peninsula. Commonly referred to as the “East Bay,” the region has been the fastest growing in the San Francisco Bay Area for more than two decades. The East Bay is popular due to its desirable location, incredible diversity, ideal climate, broad economic base, welcoming communities, and business opportunities. The County itself is one of the most culturally diverse regions in the country. Alameda County offers a variety of popular destinations including theatre, world-class symphony performances, dining, and many top-rated accommodations. The County is also home to many popular attractions including, The Oakland Museum, Chabot Space and Science Center, the Oakland Athletics, and Livermore and the Tri-Valley Wine Country. In addition, there are numerous parks, trails, and championship golf courses to enjoy. The University of California, Berkeley and California State University, East Bay are just two of the distinguished academic institutions serving Northern California. Urban transportation options are extremely accessible including the Oakland International Airport, the Bay Area Rapid Transit (BART) system, and the San Francisco Bay ferry system. For more information on this charming county, please visit the County of Alameda’s website at https://www.acgov.org/ THE COUNTY Established in 1853, Alameda County has a population of over 1.6 million residents making it the second largest county in the Bay Area and the seventh largest in the State. The County encompasses 14 cities including Alameda, Albany, Berkeley, Dublin, Emeryville, Fremont, Hayward, Livermore, Newark, Oakland, Piedmont, Pleasanton, San Leandro, and Union City as well as six unincorporated communities and rural areas that span a total of 738 square miles. Alameda County employs approximately 9,000 employees working in 21 different agencies and departments and has an annual budget of over $3 billion. As a major urban County, Alameda delivers a full spectrum of services, including general government and internal services, health care, social services, public works, criminal justice, and other public safety services for its community. The County celebrates the rich diversity of its workforce, which in large measure, reflects the cultural and ethnic diversity of the community it serves. The County’s mission is to enrich the lives of its residents through visionary policies and accessible, responsive, and effective services. Its vision is to be recognized as one of the best counties in which to live, work, and do business. THE POSITION This position provides direct administrative assistance to the Agency Director or designee, which may involve highly sensitive and/or confidential matters. Incumbents must use independent judgment, tact and discretion for successful performance of the work, as responsibilities may include resolution of internal management, policy and operational problems. These positions are located in various County departments and agencies. Ideal Candidate will possess: Demonstrated strong analytical skills as it relates to administrative analysis and report preparation. Exceptional organizational skills: must be able to work efficiently and effectively on multiple projects at the same time. The ability to prepare clear, accurate and effective reports, correspondence, policies, newsletters, and other written materials. The ability to interpret, explain and apply complex policies, regulations, and procedures. A demonstrated ability to establish and maintain effective working relationships with a variety of stakeholders. The proven experience exercising sound independent judgment within established policies and guidelines. Strong oral and written communication skills as a proficient and compelling writer that is able to draft press releases and speeches that are concise and grammatically correct. You are invited to review the brochure for this recruitment at the link below: Executive Program Coordinator MINIMUM QUALIFICATIONS Education: The equivalent to graduation from an accredited four-year college or university (180 quarter or 120 semester units) with major course work in business or public administration, a social science or a field related to the work (an appropriate advanced degree is desirable). (Additional professional-level administrative services or social service experience may be substituted for the education on a year-for-year basis.) AND Experience: The equivalent to four years of full-time, professional-level administrative or managerial service provision experience, preferably in a direct client service delivery setting. License: May require possession of a valid California Motor Vehicle Operator’s license. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: • Principles and practices of direct client service delivery. • Principles of public administration. • Practices and techniques of administrative analysis and report preparation. • Principles and techniques of public information dissemination. • Computer applications related to the work. • Budgetary and financial record-keeping techniques. • Office administrative practices and procedures, including records management and the operation of standard office equipment. • Basic supervisory principles and practices. • Basic public personnel, purchasing and contract administration practices. Ability to: • Plan and conduct complex and sensitive administrative and operational studies. • Identify management and operational problems, investigate and evaluate alternatives and implement effective solutions. • Interpret, explain and apply complex policies, regulations, and procedures. • Direct the work of a small staff. • Prepare clear, accurate and effective reports, correspondence, policies, newsletters and other written materials. • Represent the agency and the County in meetings with others and make effective public presentations. • Organize and prioritize work and meet critical deadlines. • Maintain accurate records and files. • Exercise sound independent judgment within established policies and guidelines. • Establish and maintain effective working relationships with those contacted in the course of the work. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: 1) A review of applicants' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. 2) A review of the supplemental questionnaire to determine best qualified. Those candidates considered the best qualified will move on to the next step in the examination process. 3) An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components . Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN: Deadline for Filing: 5:00:00 PM Friday, April 19, 2024 Review of Minimum Qualifications: Monday, May 6, 2024 Review of Supplemental Questionnaire for Best Qualified Week of May 20, 2024 Virtual Civil Service Oral Examination Week of June 10, 2024 Notification of Results Week of June 26, 2024 TENTATIVE SELECTION PLAN: Departmental Hiring Interviews: TBD WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes.To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date offiling. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website: www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com , @acgov.org , Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.org are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied. Ione Bell | Human Resources Analyst Human Resource Services, County of Alameda 510-272-6456 | Email:Ione.Bell @acgov.org www.acgov.org/hrs Disaster Service Worker All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. Equal Employment Opportunity Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 4/19/2024 5:00:00 PM
City of Portland, Oregon
Portland, Oregon, United States
The Position Job Appointment: Regular Fulltime. Work Schedule: Five8-hour shifts Monday - Friday OrFour ten-hour shifts Monday-Thursday or Tuesday - Friday; Depends on the bureau and the position. Work Location: Varies. Most positions are hybrid. In-person work to be conducted at locations listed below. Remote work must be performed within Oregon or Washington. For more information, click here . Benefit: Please check our benefits tab for an overview of benefits for this position Union Representation: This classification is represented by PROTEC 17. If you are a PTE17 represented employee, see labor agreement for additional information or talk to your union representative. Number of Vacancies: See information below. Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to complete a work history form and submit responses to Supplemental Questions. Are you an engineering professional looking to go to the next level or a change of scenery? Continue your engineering career as a Senior Engineering Associate with the City of Portland! Enjoy the ability to have work life balance while also being challenged to perform intermediate to complex engineering and project management work. Senior Engineering Associates work involves applying advanced technical engineering knowledge to the solution of municipal engineering challenges in the planning, design, construction management and maintenance, and review of impacts to the City's infrastructure. Be a part of improving and making our city better! What you’ll get to do: Plan , design, construction, design review or permitting plan review for water infrastructure projects ranging from valve replacements, regulators, mains, tanks, reservoirs, and pump stations. Lead and work on the design of street, sidewalk, ADA ramps, and pedestrian crossing improvement projects including the preparation of plans, specifications, and estimate (PS&E). Collaborate with project partners to resolve design and construction issues through innovative and equitable solutions to benefit the communities we serve. Review design, construction, and utility plans for conformance with City standards, policy, and service rules Respond to constituents and property owners’ inquiries relating to design and construction of CIP projects. Monitor and review progress of development Capital Improvement Plans (CIP), Local Improvement District (LID), and Federal-aid projects. Assist with development and review of design standards and participate in technical review committees. Investigate requests and explain findings to community members, property owners, State and developers, other local jurisdictions. Provide technical guidance, assistance, and training to professional and technical staff Apply advanced technical engineering knowledge to the solution of municipal engineering problems in the planning, design, construction, and maintenance of the City's infrastructure Manage several projects that may have competing deadlines and varying priorities with available support and resources. Perform tasks independently but under the supervision of a professional engineer Who you are: Innovative : You have an aptitude for continuous improvement and can excel in working in changing work environments. You’ve demonstrated the ability to remain flexible, agile, and calm in a high paced environment that relies on quick and stable decision making Problem Solver : You can identify problems early and value collaboration. You utilize active listening and effective communication and facilitation skills in working with others to find resolutions Project Manager : You have knowledge of project management principles and can support, lead, and review various operational projects that support the Group Director’s and bureau initiatives. These projects may vary greatly in scope but are centered on public improvements Authentic : Effective in a professional, diverse, multi-cultural environment. You treat customers, co-workers and employees with respect and are accountable Results Driven : This position is high paced, dynamic and requires a candidate who can take charge, bring focus, and finish tasks in a timely, accurate and professional manner Dedicated : Have a passion for public service and hold a high level of pride in making sure that projects, tasks, and emergencies are effectively and efficiently completed Organized : Able to work on a multitude of tasks and understand/respond to various situations in a fast-paced, dynamic work environment Position Summary: The following bureaus and departments have immediate hiring needs: Portland Water Bureau vacancy #1 Work Location: 1120 SW 5th Ave, Portland, OR 97204 The Senior Engineering Associate (SEA) position will work in the Engineering Services Group doing a variety of tasks. Work includes project planning, design, construction, design review or permitting plan review for water infrastructure projects ranging from valve replacements, regulators, mains, tanks, reservoirs, and pump stations. A Senior Engineering Associate works closely with profession engineers’ complete projects. SEA positions support the other work groups including M&C, Operations, and Resource Protection. The ideal candidate will have prior experience with water systems and be a strong communicator. This position plays key roles in the engineering section completing capital projects to maintain and improve the City’s drinking water system. There is opportunity for interesting and challenging work and in helping to develop and evolve the culture and direction of the section. Portland Water Bureau Vacancy #2 Work Location: 1900 SW 4th Ave, Portland, OR 97201 The Senior Engineering Associate (SEA) position will represent the Portland Water Bureau within the City of Portland’s permit review program for development permit applications to connect property development to Portland’s potable water system. The candidate will work closely with applicants, professional engineers, other City bureaus, such as Development Services, Transportation, Parks, and Environmental services to ensure the City can serve developing properties with potable water. The ideal candidate will have prior experience with potable water systems, development plan review and be a strong communicator. Portland Bureau Of Transportation Vacancy #1 Work Location: 1120 SW Fifth Avenue, Portland, OR 97204 This position will be within the Engineering Services Group of PBOT and will work within the Civil Engineering and Drafting Division. The position will be responsible for completing the design, review, and construction of capital improvement projects. The primary duties include working on a capital improvement project team under the supervision of the engineer of record during the design stage and will be responsible for completion of the civil engineering components and preparation of the Plans, Specifications, and Estimates. We have an immediate need for talent on our QuickBuild project team, which is responsible for addressing critical safety needs with total project schedules of approximately nine months. Secondary responsibilities include functioning as the Owner’s Representative during the construction stage. Portland Bureau Of Transportation Vacancy #2 Work Location: 1120 SW Fifth Avenue, Portland, OR 97204 The Senior Engineering Associate (SEA) position will work in the ADA Ramp Crew (ARC) Group doing a variety of task including project planning, design, construction management, design review consultant designs. A Senior Engineering Associate works mostly independently but closely with professional engineers. The ideal candidate will have prior experience in ADA ramp design and be a strong communicator. The following bureau is not hiring currently, but may hire in the near future: Bureau of Environmental Services The Bureau of Environmental Services hires Senior Engineering Associate - Civil positions in a variety of divisions, including Treatment and Pumping Systems and Risk Assessment. Some of their programs include Pumping System Improvement Program, Wastewater Treatment Design program. While this bureau is not currently hiring for this role, they may be hiring in the future. About the bureaus: The Portland Water Bureau's 600 employees work together to serve almost a million people in the Portland area. The Water Bureau values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. Our mission: We serve excellent water every minute of every day. Our vision: The water our community loves is safe and abundant for generations to come. Our equity commitment: We work to uproot systemic inequities and their impacts on our employees and the people we serve. We commit to the difficult-and essential-work of transforming Water Bureau policies, practices, and culture to better serve historically and currently oppressed communities. Our values: Honor our responsibility . We take part in a long legacy of careful stewardship of natural resources, infrastructure, and public trust. We never forget that water is essential. Serve our community. We know people depend on us. We are dedicated to listening, communicating, and acting with compassion. Work well. Our strength lies in the skills, expertise, and creativity our employees bring to work every day. We work hard, we work safely, and we adapt. Use money wisely. We work to control costs while maintaining high standards. We invest to make our water system stronger, more flexible, and better prepared for challenges ahead. Build relationships. We recognize the power of collaboration--with customers, coworkers, and partner organizations. Our relationships guide our work. The Portland Bureau of Transportation is a community partner in shaping a livable city. We plan, build, manage, and maintain an effective and safe transportation system that provides people and businesses access and mobility. We keep Portland moving. For more information about the Portland Bureau of Transportation, please visit Transportation | Portland.gov . The Portland Bureau of Transportation embraces diversity, models inclusivity, and promotes equity through its service delivery, internal operations, organizational culture, and in its work with partners and the community. The Bureau of Environmental Services (BES) is re-imagining the work we do to ensure it aligns with Our Values: We implement equity in our workplace, business practices, and service delivery. We value our customers and partners. We carefully manage our watersheds, wastewater and stormwater infrastructure, and financial resources. We encourage leadership among our employees in our City and community. We support a diverse, collaborative, healthy, and engaged workforce. We urge respectful communication and transparency. We advance innovative, sustainable, and resilient solutions. BES is now hiring talented individuals from diverse backgrounds seeking opportunities to collaborate, innovate and invest in their futures. To learn more about the work we do at BES, click on the link: www.portlandoregon.gov/bes/ Our BES 10-Year Strategic Plan can be found here: https://www.portlandoregon.gov/bes/75720 Questions? Anna Morgan, Senior Recruiter Anna.Morgan@portlandoregon.gov To Qualify Applicants should specifically address and demonstrate in their resume and answers to supplemental questions how their education, training, and/or experience meet each of the following minimum qualifications: 1. Experience designing or reviewing civil improvements and managing or supporting construction including reviewing plans. 2. Experience in project management, construction management, utility coordination, or surveying. 3. Knowledge of project planning, organization principles, budgeting, scheduling, and cost control. 4. Knowledge of local, state, and or federal permitting processes, how to use, interpret, and follow code requirements. 5. Ability to interact effectively on diverse project teams and with stakeholders. 6. Ability to effectively communicate technical information both verbally and in writing. Applicant must also possess: An Engineer-In-Training Certification: passed the State Fundamentals of Engineering (FE) examination at time of hire. A valid state driver's license and acceptable driving record at the time of hire The Recruitment Process STEP 1: Apply online between March 25, 2024 - July 15, 2024 Required Application Materials: Resume Answer the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.) Application Tips: The City of Portland has How to Apply Videos and offers How to Apply Classes once per month. If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement. Your responses to the supplemental questions should include details describing your education, training, and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your resume should support the details described in your responses to the supplemental questions. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach materials not requested. All completed applications for this position must be submitted no later than the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Every 2 - 3 weeks beginning April 22, 2024 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%. Your resume and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required before the establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: Every 2-3 weeks beginning April 29, 2024 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): TBD The hiring bureau will review and select candidates to interview. Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Offer of Employment: TBD Step 6: Start Date: TBD A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change* Additional Information Click here for additional information regarding the following: Veteran Preference ADA, Pregnancy, and Religious Accommodations Work Status Equal Employment Opportunity An Equal Opportunity / Affirmative Action Employer A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Short- and Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 7/15/2024 11:59 PM Pacific
Mar 26, 2024
Full Time
The Position Job Appointment: Regular Fulltime. Work Schedule: Five8-hour shifts Monday - Friday OrFour ten-hour shifts Monday-Thursday or Tuesday - Friday; Depends on the bureau and the position. Work Location: Varies. Most positions are hybrid. In-person work to be conducted at locations listed below. Remote work must be performed within Oregon or Washington. For more information, click here . Benefit: Please check our benefits tab for an overview of benefits for this position Union Representation: This classification is represented by PROTEC 17. If you are a PTE17 represented employee, see labor agreement for additional information or talk to your union representative. Number of Vacancies: See information below. Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to complete a work history form and submit responses to Supplemental Questions. Are you an engineering professional looking to go to the next level or a change of scenery? Continue your engineering career as a Senior Engineering Associate with the City of Portland! Enjoy the ability to have work life balance while also being challenged to perform intermediate to complex engineering and project management work. Senior Engineering Associates work involves applying advanced technical engineering knowledge to the solution of municipal engineering challenges in the planning, design, construction management and maintenance, and review of impacts to the City's infrastructure. Be a part of improving and making our city better! What you’ll get to do: Plan , design, construction, design review or permitting plan review for water infrastructure projects ranging from valve replacements, regulators, mains, tanks, reservoirs, and pump stations. Lead and work on the design of street, sidewalk, ADA ramps, and pedestrian crossing improvement projects including the preparation of plans, specifications, and estimate (PS&E). Collaborate with project partners to resolve design and construction issues through innovative and equitable solutions to benefit the communities we serve. Review design, construction, and utility plans for conformance with City standards, policy, and service rules Respond to constituents and property owners’ inquiries relating to design and construction of CIP projects. Monitor and review progress of development Capital Improvement Plans (CIP), Local Improvement District (LID), and Federal-aid projects. Assist with development and review of design standards and participate in technical review committees. Investigate requests and explain findings to community members, property owners, State and developers, other local jurisdictions. Provide technical guidance, assistance, and training to professional and technical staff Apply advanced technical engineering knowledge to the solution of municipal engineering problems in the planning, design, construction, and maintenance of the City's infrastructure Manage several projects that may have competing deadlines and varying priorities with available support and resources. Perform tasks independently but under the supervision of a professional engineer Who you are: Innovative : You have an aptitude for continuous improvement and can excel in working in changing work environments. You’ve demonstrated the ability to remain flexible, agile, and calm in a high paced environment that relies on quick and stable decision making Problem Solver : You can identify problems early and value collaboration. You utilize active listening and effective communication and facilitation skills in working with others to find resolutions Project Manager : You have knowledge of project management principles and can support, lead, and review various operational projects that support the Group Director’s and bureau initiatives. These projects may vary greatly in scope but are centered on public improvements Authentic : Effective in a professional, diverse, multi-cultural environment. You treat customers, co-workers and employees with respect and are accountable Results Driven : This position is high paced, dynamic and requires a candidate who can take charge, bring focus, and finish tasks in a timely, accurate and professional manner Dedicated : Have a passion for public service and hold a high level of pride in making sure that projects, tasks, and emergencies are effectively and efficiently completed Organized : Able to work on a multitude of tasks and understand/respond to various situations in a fast-paced, dynamic work environment Position Summary: The following bureaus and departments have immediate hiring needs: Portland Water Bureau vacancy #1 Work Location: 1120 SW 5th Ave, Portland, OR 97204 The Senior Engineering Associate (SEA) position will work in the Engineering Services Group doing a variety of tasks. Work includes project planning, design, construction, design review or permitting plan review for water infrastructure projects ranging from valve replacements, regulators, mains, tanks, reservoirs, and pump stations. A Senior Engineering Associate works closely with profession engineers’ complete projects. SEA positions support the other work groups including M&C, Operations, and Resource Protection. The ideal candidate will have prior experience with water systems and be a strong communicator. This position plays key roles in the engineering section completing capital projects to maintain and improve the City’s drinking water system. There is opportunity for interesting and challenging work and in helping to develop and evolve the culture and direction of the section. Portland Water Bureau Vacancy #2 Work Location: 1900 SW 4th Ave, Portland, OR 97201 The Senior Engineering Associate (SEA) position will represent the Portland Water Bureau within the City of Portland’s permit review program for development permit applications to connect property development to Portland’s potable water system. The candidate will work closely with applicants, professional engineers, other City bureaus, such as Development Services, Transportation, Parks, and Environmental services to ensure the City can serve developing properties with potable water. The ideal candidate will have prior experience with potable water systems, development plan review and be a strong communicator. Portland Bureau Of Transportation Vacancy #1 Work Location: 1120 SW Fifth Avenue, Portland, OR 97204 This position will be within the Engineering Services Group of PBOT and will work within the Civil Engineering and Drafting Division. The position will be responsible for completing the design, review, and construction of capital improvement projects. The primary duties include working on a capital improvement project team under the supervision of the engineer of record during the design stage and will be responsible for completion of the civil engineering components and preparation of the Plans, Specifications, and Estimates. We have an immediate need for talent on our QuickBuild project team, which is responsible for addressing critical safety needs with total project schedules of approximately nine months. Secondary responsibilities include functioning as the Owner’s Representative during the construction stage. Portland Bureau Of Transportation Vacancy #2 Work Location: 1120 SW Fifth Avenue, Portland, OR 97204 The Senior Engineering Associate (SEA) position will work in the ADA Ramp Crew (ARC) Group doing a variety of task including project planning, design, construction management, design review consultant designs. A Senior Engineering Associate works mostly independently but closely with professional engineers. The ideal candidate will have prior experience in ADA ramp design and be a strong communicator. The following bureau is not hiring currently, but may hire in the near future: Bureau of Environmental Services The Bureau of Environmental Services hires Senior Engineering Associate - Civil positions in a variety of divisions, including Treatment and Pumping Systems and Risk Assessment. Some of their programs include Pumping System Improvement Program, Wastewater Treatment Design program. While this bureau is not currently hiring for this role, they may be hiring in the future. About the bureaus: The Portland Water Bureau's 600 employees work together to serve almost a million people in the Portland area. The Water Bureau values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. Our mission: We serve excellent water every minute of every day. Our vision: The water our community loves is safe and abundant for generations to come. Our equity commitment: We work to uproot systemic inequities and their impacts on our employees and the people we serve. We commit to the difficult-and essential-work of transforming Water Bureau policies, practices, and culture to better serve historically and currently oppressed communities. Our values: Honor our responsibility . We take part in a long legacy of careful stewardship of natural resources, infrastructure, and public trust. We never forget that water is essential. Serve our community. We know people depend on us. We are dedicated to listening, communicating, and acting with compassion. Work well. Our strength lies in the skills, expertise, and creativity our employees bring to work every day. We work hard, we work safely, and we adapt. Use money wisely. We work to control costs while maintaining high standards. We invest to make our water system stronger, more flexible, and better prepared for challenges ahead. Build relationships. We recognize the power of collaboration--with customers, coworkers, and partner organizations. Our relationships guide our work. The Portland Bureau of Transportation is a community partner in shaping a livable city. We plan, build, manage, and maintain an effective and safe transportation system that provides people and businesses access and mobility. We keep Portland moving. For more information about the Portland Bureau of Transportation, please visit Transportation | Portland.gov . The Portland Bureau of Transportation embraces diversity, models inclusivity, and promotes equity through its service delivery, internal operations, organizational culture, and in its work with partners and the community. The Bureau of Environmental Services (BES) is re-imagining the work we do to ensure it aligns with Our Values: We implement equity in our workplace, business practices, and service delivery. We value our customers and partners. We carefully manage our watersheds, wastewater and stormwater infrastructure, and financial resources. We encourage leadership among our employees in our City and community. We support a diverse, collaborative, healthy, and engaged workforce. We urge respectful communication and transparency. We advance innovative, sustainable, and resilient solutions. BES is now hiring talented individuals from diverse backgrounds seeking opportunities to collaborate, innovate and invest in their futures. To learn more about the work we do at BES, click on the link: www.portlandoregon.gov/bes/ Our BES 10-Year Strategic Plan can be found here: https://www.portlandoregon.gov/bes/75720 Questions? Anna Morgan, Senior Recruiter Anna.Morgan@portlandoregon.gov To Qualify Applicants should specifically address and demonstrate in their resume and answers to supplemental questions how their education, training, and/or experience meet each of the following minimum qualifications: 1. Experience designing or reviewing civil improvements and managing or supporting construction including reviewing plans. 2. Experience in project management, construction management, utility coordination, or surveying. 3. Knowledge of project planning, organization principles, budgeting, scheduling, and cost control. 4. Knowledge of local, state, and or federal permitting processes, how to use, interpret, and follow code requirements. 5. Ability to interact effectively on diverse project teams and with stakeholders. 6. Ability to effectively communicate technical information both verbally and in writing. Applicant must also possess: An Engineer-In-Training Certification: passed the State Fundamentals of Engineering (FE) examination at time of hire. A valid state driver's license and acceptable driving record at the time of hire The Recruitment Process STEP 1: Apply online between March 25, 2024 - July 15, 2024 Required Application Materials: Resume Answer the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.) Application Tips: The City of Portland has How to Apply Videos and offers How to Apply Classes once per month. If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement. Your responses to the supplemental questions should include details describing your education, training, and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your resume should support the details described in your responses to the supplemental questions. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach materials not requested. All completed applications for this position must be submitted no later than the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Every 2 - 3 weeks beginning April 22, 2024 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%. Your resume and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required before the establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: Every 2-3 weeks beginning April 29, 2024 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): TBD The hiring bureau will review and select candidates to interview. Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Offer of Employment: TBD Step 6: Start Date: TBD A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change* Additional Information Click here for additional information regarding the following: Veteran Preference ADA, Pregnancy, and Religious Accommodations Work Status Equal Employment Opportunity An Equal Opportunity / Affirmative Action Employer A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Short- and Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 7/15/2024 11:59 PM Pacific
Introduction READ THIS ENTIRE BULLETIN FOR INSTRUCTIONS ON HOW TO REAPPLY FOR THIS RECRUITMENT T HIS IS A REOPENING OF A CONTINUOUS EXAMINATION . If you have previously applied or started an application for the Sheriff's Technician , Examination #21-8755-01 , please contact the examination analyst, Elaine Lemi, at elaine.lemi@acgov.org to reapply. In order to reapply, you must contact the analyst to have your previous application released back to you. DO NOT SUBMIT A DUPLICATE APPLICATION. *The scores and dispositions of candidates for this examination will be merged with previous exam participants. If you previously submitted an application and choose to reapply, your new score/disposition will replace your current disposition. If you do not wish to change your score/disposition, you are not required to reapply to this examination. Candidates who received a qualifying score cannot participate in the examination within six (6) months of their disposition notice. Candidates who did not qualify may reapply sixty (60) days from their disposition notice. Candidates who failed any of the exam components (i.e., written, oral exam), may reapply sixty (60) days from the exam date. * * Updated 11/17/2021 Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted on-line. This is a continuous filing exam with filing deadlines on the fourth Friday of each month at 5:00 PM. DESCRIPTION ABOUT THE ALAMEDA COUNTY SHERIFF'S OFFICE The Alameda County Sheriff's Office is a full-service law enforcement agency accredited through the Commission on Accreditation for Law Enforcement Agencies (CALEA) for its law enforcement services, its Regional Training Center, and its Dispatch Unit; the American Society of Crime Laboratory Directors Laboratory Accreditation Board for its Crime Lab; the Bomb Squad Commanders Advisory Board for its Explosive Ordinance Unit. Additionally, the agency's health care provider, Wellpath, has experience working with the National Commission on Correctional Health Care (NCCHC). The Sheriff's Office has a currentbudget of approximately $600 million and has over 1700 authorized positions, including in excess of 1000 sworn personnel. The agency's Chief Executive Officer is Sheriff / Coroner Yesenia L. Sanchez, who is assisted in the operation of the agency by Undersheriff April Luckett-Fahimi, Assistant Sheriffs Emmanuel Christy and Daniel McNaughton. The Sheriff of Alameda County is responsible for a vast array of tasks and duties, including the following: Providing security to the Consolidated Superior Courts Operating the Coroner's Bureau Operating a full-service criminalistics laboratory Performing Civil Process Operating a County Jail (Santa Rita) Operating the County Office of Emergency Services Providing patrol and investigative services to the unincorporated areas of Alameda County Pursuant to contractual agreements, providing patrol and investigative services to the City of Dublin,Oakland International Airport, Highland County Hospital, Social Services, and to the Alameda-Contra Costa Transit District Conducting a basic academy pursuant to Police Officer Standards and Training (P.O.S.T.) requirements. [ Sheriff's Academy website ] Providing Fish and Game enforcement Project Director of the Narcotics Task Force Serving as the Executive Director of the Sexual Assault Felony Enforcement (SAFE) Task Force Operating a Marine Patrol Unit in the San Francisco Bay waters. For more detailed information about the agency, visit: Alameda County's Sheriff's Office THE POSITION Sheriff’s Technicians, under general supervision perform duties related to law enforcement functions that do not require the assignment of a Deputy Sheriff; and do related work as required. Sheriff’s Technicians are assigned throughout the Sheriff’s Office. Positions in this class are filled with unarmed, non-sworn employees who work rotating shifts, weekends, and holidays, within various divisions of the Sheriff's Office throughout the County. This class is distinguished from Deputy Sheriffs, who have peace officer responsibilities. For more detailed information about the job classification, visit: Sheriff's Technician (#8755) . MINIMUM QUALIFICATIONS Experience: The equivalent of six months full-time experience in the classification of Sheriff’s Safety Aide in the Alameda County Classified service Or II Experience: The equivalent of one year full-time experience in a clerical position (60 semester units from an accredited college or university may substitute for 6 months of the clerical experience). Or III Experience: The equivalent of two years honorable service in the United States Military License: Must possess a valid California State Motor Vehicle Operator's License. SPECIAL REQUIREMENTS 1. A thorough background investigation will be conducted of all prospective Sheriff's Technicians to ensure they are suitable for law enforcement related work. 2. Hearing must be normal in each ear. 3. Vision must be correctable to at least 20/20 in each eye, and free from color blindness and permanent abnormality in either eye. 4. Sheriff’s Technicians must be at least 18 years of age at the time of appointment. 5. Sheriff’s Technicians are assigned to work day, evening, night and rotating shifts, including weekends and holidays. 6. Sheriff’s Technicians are assigned positions throughout Alameda County and are subject to rotation of assignments. 7. Sheriff’s Technicians assigned to the Coroner’s Bureau must have the ability to assist in lifting dead bodies weighing a minimum of 160 pounds and to maneuver a gurney. 8. Sheriff’s Technicians assigned to certain work locations must successfully complete training relevant to that assignment. 9. Sheriff’s Technicians must attend and successfully complete the Sheriff’s Technician Training Academy. NOTE: The Civil Service may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: • Modern office practices and procedures • Recordkeeping coding and basic arithmetic • Proper safety methods and procedures affecting assigned duty station • Computer skills such as Microsoft Windows, Word, Excel, and Outlook Ability to: • Communicate effectively; both verbally and in writing • Interpret and apply department policies, rules, laws, and ordinances pertaining to law enforcement work • Write clear, concise, comprehensive reports • Accurately observe and remember names, faces, numbers, and events • Establish and maintain effective working relations with others • Practice sound judgment on a daily basis and in emergency or critical situations • Prepare and conduct presentations to community groups • Learn laws, regulations, policies, vocabulary, and practices unique to the duties or functions being performed • Perform clerical and record keeping duties, including making arithmetical computations. • Work independently with only general supervision. • Communicate with diverse groups and people demonstrating effective interpersonal skill and sensitivity. • Work in contact with inmates in a custodial setting • Adjust effectively to changing work assignments • Maintain performance under stressful situations • Interact with others in a way that gives them confidence in one’s intentions and those of the organization • Deal effectively with others in an antagonistic situations; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: 1) A review of candidates' applications and supplemental questionnaire to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. 2) A WRITTEN EXAMINATION (Qualifying only). Candidates passing this test will move on to the next step in the examination process. 3) An ORAL EXAMINATION which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. For more information on the Civil Service Selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . Selection Plan Applicants will be informed via e-mail with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN - For applications submitted by the *April 26, 2024 , filing deadline. Deadline for Filing Friday, April 26, 2024,at 5:00 PM Review for Minimum Qualifications Continuous Written Examination *Monday, May 20, 2024 Oral Examination *Week of June 10, 2024 *Updated 3/4/2024 Veterans’ Preference Each applicant entitled to veterans’ preference as provided in the Alameda County Civil Service Rules who has served in the armed forces of the United States during a war or campaign as defined by Section 1897 of the Government Code of the State of California and who has been discharged or released under honorable conditions and wishes to claim such preference shall do so by presenting proof of his/her honorable discharge (DD214) from the armed forces of the United States, showing the dates of his/her military service. Each applicant entitled to Disabled Veterans’ points as provided in the Alameda County Civil Service Rules, who wishes to claim such preference shall additionally present proof of military-connected disability from the United States Veterans Administration. U.S. military veterans (including applicants already employed by the County of Alameda) intending to claim preferential consideration pursuant to Alameda County Civil Service Rules must present proof of honorable discharge or release (DD Form 214) concurrent with this application but in no event later than the final step in the recruitment process (usually the oral interview.) To claim veteran’s preference, proof must be presented during check in on the date of the applicant’s scheduled oral interview. Failure to submit proof by this date will forfeit the applicant's claim to veterans' preference in such examination. Candidates will be required to presenta valid photoI.D. for admittance to each phase of the examination, i.e., driver's license, military I.D., Passport, or California Department of Motor Vehicle's I.D. card. *WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN* Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statues. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well-being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g., At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g., theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page and clicking on the link 'last notice sent' for the respective recruitment. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Elaine Lemi | Human Resources Analyst Human Resource Services, County of Alameda (510) 272-6434 | elaine.lemi@acgov.org DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 4/26/2024 5:00:00 PM
Mar 05, 2024
Full Time
Introduction READ THIS ENTIRE BULLETIN FOR INSTRUCTIONS ON HOW TO REAPPLY FOR THIS RECRUITMENT T HIS IS A REOPENING OF A CONTINUOUS EXAMINATION . If you have previously applied or started an application for the Sheriff's Technician , Examination #21-8755-01 , please contact the examination analyst, Elaine Lemi, at elaine.lemi@acgov.org to reapply. In order to reapply, you must contact the analyst to have your previous application released back to you. DO NOT SUBMIT A DUPLICATE APPLICATION. *The scores and dispositions of candidates for this examination will be merged with previous exam participants. If you previously submitted an application and choose to reapply, your new score/disposition will replace your current disposition. If you do not wish to change your score/disposition, you are not required to reapply to this examination. Candidates who received a qualifying score cannot participate in the examination within six (6) months of their disposition notice. Candidates who did not qualify may reapply sixty (60) days from their disposition notice. Candidates who failed any of the exam components (i.e., written, oral exam), may reapply sixty (60) days from the exam date. * * Updated 11/17/2021 Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted on-line. This is a continuous filing exam with filing deadlines on the fourth Friday of each month at 5:00 PM. DESCRIPTION ABOUT THE ALAMEDA COUNTY SHERIFF'S OFFICE The Alameda County Sheriff's Office is a full-service law enforcement agency accredited through the Commission on Accreditation for Law Enforcement Agencies (CALEA) for its law enforcement services, its Regional Training Center, and its Dispatch Unit; the American Society of Crime Laboratory Directors Laboratory Accreditation Board for its Crime Lab; the Bomb Squad Commanders Advisory Board for its Explosive Ordinance Unit. Additionally, the agency's health care provider, Wellpath, has experience working with the National Commission on Correctional Health Care (NCCHC). The Sheriff's Office has a currentbudget of approximately $600 million and has over 1700 authorized positions, including in excess of 1000 sworn personnel. The agency's Chief Executive Officer is Sheriff / Coroner Yesenia L. Sanchez, who is assisted in the operation of the agency by Undersheriff April Luckett-Fahimi, Assistant Sheriffs Emmanuel Christy and Daniel McNaughton. The Sheriff of Alameda County is responsible for a vast array of tasks and duties, including the following: Providing security to the Consolidated Superior Courts Operating the Coroner's Bureau Operating a full-service criminalistics laboratory Performing Civil Process Operating a County Jail (Santa Rita) Operating the County Office of Emergency Services Providing patrol and investigative services to the unincorporated areas of Alameda County Pursuant to contractual agreements, providing patrol and investigative services to the City of Dublin,Oakland International Airport, Highland County Hospital, Social Services, and to the Alameda-Contra Costa Transit District Conducting a basic academy pursuant to Police Officer Standards and Training (P.O.S.T.) requirements. [ Sheriff's Academy website ] Providing Fish and Game enforcement Project Director of the Narcotics Task Force Serving as the Executive Director of the Sexual Assault Felony Enforcement (SAFE) Task Force Operating a Marine Patrol Unit in the San Francisco Bay waters. For more detailed information about the agency, visit: Alameda County's Sheriff's Office THE POSITION Sheriff’s Technicians, under general supervision perform duties related to law enforcement functions that do not require the assignment of a Deputy Sheriff; and do related work as required. Sheriff’s Technicians are assigned throughout the Sheriff’s Office. Positions in this class are filled with unarmed, non-sworn employees who work rotating shifts, weekends, and holidays, within various divisions of the Sheriff's Office throughout the County. This class is distinguished from Deputy Sheriffs, who have peace officer responsibilities. For more detailed information about the job classification, visit: Sheriff's Technician (#8755) . MINIMUM QUALIFICATIONS Experience: The equivalent of six months full-time experience in the classification of Sheriff’s Safety Aide in the Alameda County Classified service Or II Experience: The equivalent of one year full-time experience in a clerical position (60 semester units from an accredited college or university may substitute for 6 months of the clerical experience). Or III Experience: The equivalent of two years honorable service in the United States Military License: Must possess a valid California State Motor Vehicle Operator's License. SPECIAL REQUIREMENTS 1. A thorough background investigation will be conducted of all prospective Sheriff's Technicians to ensure they are suitable for law enforcement related work. 2. Hearing must be normal in each ear. 3. Vision must be correctable to at least 20/20 in each eye, and free from color blindness and permanent abnormality in either eye. 4. Sheriff’s Technicians must be at least 18 years of age at the time of appointment. 5. Sheriff’s Technicians are assigned to work day, evening, night and rotating shifts, including weekends and holidays. 6. Sheriff’s Technicians are assigned positions throughout Alameda County and are subject to rotation of assignments. 7. Sheriff’s Technicians assigned to the Coroner’s Bureau must have the ability to assist in lifting dead bodies weighing a minimum of 160 pounds and to maneuver a gurney. 8. Sheriff’s Technicians assigned to certain work locations must successfully complete training relevant to that assignment. 9. Sheriff’s Technicians must attend and successfully complete the Sheriff’s Technician Training Academy. NOTE: The Civil Service may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: • Modern office practices and procedures • Recordkeeping coding and basic arithmetic • Proper safety methods and procedures affecting assigned duty station • Computer skills such as Microsoft Windows, Word, Excel, and Outlook Ability to: • Communicate effectively; both verbally and in writing • Interpret and apply department policies, rules, laws, and ordinances pertaining to law enforcement work • Write clear, concise, comprehensive reports • Accurately observe and remember names, faces, numbers, and events • Establish and maintain effective working relations with others • Practice sound judgment on a daily basis and in emergency or critical situations • Prepare and conduct presentations to community groups • Learn laws, regulations, policies, vocabulary, and practices unique to the duties or functions being performed • Perform clerical and record keeping duties, including making arithmetical computations. • Work independently with only general supervision. • Communicate with diverse groups and people demonstrating effective interpersonal skill and sensitivity. • Work in contact with inmates in a custodial setting • Adjust effectively to changing work assignments • Maintain performance under stressful situations • Interact with others in a way that gives them confidence in one’s intentions and those of the organization • Deal effectively with others in an antagonistic situations; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: 1) A review of candidates' applications and supplemental questionnaire to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. 2) A WRITTEN EXAMINATION (Qualifying only). Candidates passing this test will move on to the next step in the examination process. 3) An ORAL EXAMINATION which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. For more information on the Civil Service Selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . Selection Plan Applicants will be informed via e-mail with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN - For applications submitted by the *April 26, 2024 , filing deadline. Deadline for Filing Friday, April 26, 2024,at 5:00 PM Review for Minimum Qualifications Continuous Written Examination *Monday, May 20, 2024 Oral Examination *Week of June 10, 2024 *Updated 3/4/2024 Veterans’ Preference Each applicant entitled to veterans’ preference as provided in the Alameda County Civil Service Rules who has served in the armed forces of the United States during a war or campaign as defined by Section 1897 of the Government Code of the State of California and who has been discharged or released under honorable conditions and wishes to claim such preference shall do so by presenting proof of his/her honorable discharge (DD214) from the armed forces of the United States, showing the dates of his/her military service. Each applicant entitled to Disabled Veterans’ points as provided in the Alameda County Civil Service Rules, who wishes to claim such preference shall additionally present proof of military-connected disability from the United States Veterans Administration. U.S. military veterans (including applicants already employed by the County of Alameda) intending to claim preferential consideration pursuant to Alameda County Civil Service Rules must present proof of honorable discharge or release (DD Form 214) concurrent with this application but in no event later than the final step in the recruitment process (usually the oral interview.) To claim veteran’s preference, proof must be presented during check in on the date of the applicant’s scheduled oral interview. Failure to submit proof by this date will forfeit the applicant's claim to veterans' preference in such examination. Candidates will be required to presenta valid photoI.D. for admittance to each phase of the examination, i.e., driver's license, military I.D., Passport, or California Department of Motor Vehicle's I.D. card. *WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN* Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statues. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well-being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g., At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g., theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page and clicking on the link 'last notice sent' for the respective recruitment. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Elaine Lemi | Human Resources Analyst Human Resource Services, County of Alameda (510) 272-6434 | elaine.lemi@acgov.org DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 4/26/2024 5:00:00 PM
Introduction THIS IS A REOPENING OF AN EXISTING EXAMINATION. The scores and dispositions of candidates for this examination will be merged with previous exam participants. If you previously submitted an application for the Registered Environmental Health Specialist #18-5665-01 , and choose to reapply , you must contact the analyst at: Nicole.Lewis-Bolton@acgov.org to have your previous application released back to you. Your new score/disposition resulting from this exam will replace your current score/disposition. If you do not wish to change your score/disposition, you are not required to reapply to this examination. Candidates who receive a qualifying score cannot participate in the examination within six (6) months of their disposition notice. Candidates who did not qualify may reapply sixty (60) days from their disposition notice. Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted on-line . Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to s ubmit the Supplemental Questionnaire will result in disqualification. DESCRIPTION THE COUNTY Alameda County, located on the east side of San Francisco Bay, is California's seventh-largest county. The County employs 9,700 full-time employees and operates on an annual budget of $3.4 billion. Oakland, the County seat, is California's eighth largest city. One and a half million people call Alameda County home and live in a variety of incorporated cities, unincorporated communities and rural areas. As a major urban county, Alameda provides a full range of services to its citizens. The County is a blend of culturally and ethnically diverse communities, and its mixture of cosmopolitan and suburban areas provides the perfect environment for families and their active lifestyles. The County offers extensive cultural resources, countless recreational opportunities and an array of fine public and private colleges and universities. THE HEALTH CARE SERVICES AGENCY Alameda County's Health Services Program is administered by the Health Care Services Agency and includes the following program areas: Behavioral Health, Public Health, Environmental Health, and Agency Administration/Indigent Health. The ultimate mission of the Health Care Services Agency is to provide fully integrated health care services through a comprehensive network of public and private partnerships that ensure optimal health and well-being and respect the diversity of all residents. Health Care Services Agency currentlyhasmultiple career opportunities for experiencedprofessionals to become part of a service delivery team dedicated to the optimal health and well-being of Alameda County residents. For more information about the Health Care Services Agency, please visit www.acgov.org/health/ DEPARTMENT OF ENVIRONMENTAL HEALTH Alameda County Department of Environmental Health operates various programs to protect the public. For more information about the Department of Environmental Health, please visit www.acgov.org/aceh/ . For more information about Alameda County Behavioral Health, please visit www.acbhcs.org/ THE POSITION Under general supervision, conducts inspections and investigations to enforce applicable state health and safety codes, regulations and local ordinances; and to perform related work as required. Program responsibilities include, but are not limited to ret ail food facilities, consumer protection, public swimming pools/spas, public water systems, on-site sewage disposal/treatment systems, housing, recreational areas, institutions, work sites, solid waste, medical waste, hazardous materials, vector control an d public health nuisances. Incumbents in this class are typically assigned to a geographical area or a specific program, in which they are responsible for maintaining disciplinary surveillance for assigned program areas, conducting routine inspections of all facilities on inventory, investigating disease outbreaks and responding to complaints as they arise. Under the supervision of the Supervising Environmental Health Specialist, the Section Chief, or the Director, incumbents submit all completed inspec tion reports, records, correspondence and daily activity reports for review. Additional responsibilities include consulting with supervisors concerning technical matters, policy interpretation and legal action. For a detailed listing of the essential responsibilities and core competency requirements for this position, please click here for the job description. MINIMUM QUALIFICATIONS The minimum professional requirements for admission to the competitive assessment process include : CERTIFICATION: Possession of a valid Certificate of Registration as an Environmental Health Specialist Issued by the California State Department of Health Services. EDUCATION: Graduation from an accredited four-year college or university (180 quarter units or 120 semester units) with major course work in environmental health science or a closely related field. LICENSE : Possession of a valid California driver’s license. NOTE : The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification. The most suitably qualified candidates will possess the following competencies: Knowledge of: • Principles and practices of environmental health, including water supply, sewage disposal and treatment, refuse disposal, housing, recreational and industrial sanitation, vector control and land use. • Principles and practices relating to sanitary food production, processing, and handling. • Principles of zoonoses and control of rodents and arthropod vectors. • Techniques of conducting environmental health inspection, preparing risk assessments and enforcing relevant laws. • Provisions of the California Health and Safety Code, other statutes and regulations pertaining to environmental health. Ability to: • Explain and interpret rules, regulations and laws. • Establish effective working relationships with others. • Write and communicate effectively. • Read and interpret structural plans and blue prints. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS : 1) A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process; 2) A screening of applications and/or Supplemental Questionnaires to select the best qualified candidates. Those selected will move on to the final step in the examination process. 3) Those candidates who have passed the Supplemental Questionnaire screening for the class will be placed on the eligible list based on an evaluation of education, training, and expertise. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . Selection Plan Applicants will be informed via email with reasonable noticein advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN : Deadline for Filing 5:00pm, Thursday, March 2, 2022 Review of Minimum Qualifications and Supplemental Questionnaire TBD Departmental Hiring Interview TBD **The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statues. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website , www.acgov.org/hrs/divisions/ps/application.htm BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 11 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Employee Mortgage Loan Program Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com are routed to an unmonitored mailbox. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Nicole Lewis-Bolton,Human Resources Analyst Human Resource Services, County of Alameda (510) 272-6468 • nicole.lewis-bolton@acgov.org Disaster Service Worker All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. Equal Employment Opportunity Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of: race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 3/27/2025 5:00:00 PM
Mar 28, 2024
Full Time
Introduction THIS IS A REOPENING OF AN EXISTING EXAMINATION. The scores and dispositions of candidates for this examination will be merged with previous exam participants. If you previously submitted an application for the Registered Environmental Health Specialist #18-5665-01 , and choose to reapply , you must contact the analyst at: Nicole.Lewis-Bolton@acgov.org to have your previous application released back to you. Your new score/disposition resulting from this exam will replace your current score/disposition. If you do not wish to change your score/disposition, you are not required to reapply to this examination. Candidates who receive a qualifying score cannot participate in the examination within six (6) months of their disposition notice. Candidates who did not qualify may reapply sixty (60) days from their disposition notice. Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted on-line . Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to s ubmit the Supplemental Questionnaire will result in disqualification. DESCRIPTION THE COUNTY Alameda County, located on the east side of San Francisco Bay, is California's seventh-largest county. The County employs 9,700 full-time employees and operates on an annual budget of $3.4 billion. Oakland, the County seat, is California's eighth largest city. One and a half million people call Alameda County home and live in a variety of incorporated cities, unincorporated communities and rural areas. As a major urban county, Alameda provides a full range of services to its citizens. The County is a blend of culturally and ethnically diverse communities, and its mixture of cosmopolitan and suburban areas provides the perfect environment for families and their active lifestyles. The County offers extensive cultural resources, countless recreational opportunities and an array of fine public and private colleges and universities. THE HEALTH CARE SERVICES AGENCY Alameda County's Health Services Program is administered by the Health Care Services Agency and includes the following program areas: Behavioral Health, Public Health, Environmental Health, and Agency Administration/Indigent Health. The ultimate mission of the Health Care Services Agency is to provide fully integrated health care services through a comprehensive network of public and private partnerships that ensure optimal health and well-being and respect the diversity of all residents. Health Care Services Agency currentlyhasmultiple career opportunities for experiencedprofessionals to become part of a service delivery team dedicated to the optimal health and well-being of Alameda County residents. For more information about the Health Care Services Agency, please visit www.acgov.org/health/ DEPARTMENT OF ENVIRONMENTAL HEALTH Alameda County Department of Environmental Health operates various programs to protect the public. For more information about the Department of Environmental Health, please visit www.acgov.org/aceh/ . For more information about Alameda County Behavioral Health, please visit www.acbhcs.org/ THE POSITION Under general supervision, conducts inspections and investigations to enforce applicable state health and safety codes, regulations and local ordinances; and to perform related work as required. Program responsibilities include, but are not limited to ret ail food facilities, consumer protection, public swimming pools/spas, public water systems, on-site sewage disposal/treatment systems, housing, recreational areas, institutions, work sites, solid waste, medical waste, hazardous materials, vector control an d public health nuisances. Incumbents in this class are typically assigned to a geographical area or a specific program, in which they are responsible for maintaining disciplinary surveillance for assigned program areas, conducting routine inspections of all facilities on inventory, investigating disease outbreaks and responding to complaints as they arise. Under the supervision of the Supervising Environmental Health Specialist, the Section Chief, or the Director, incumbents submit all completed inspec tion reports, records, correspondence and daily activity reports for review. Additional responsibilities include consulting with supervisors concerning technical matters, policy interpretation and legal action. For a detailed listing of the essential responsibilities and core competency requirements for this position, please click here for the job description. MINIMUM QUALIFICATIONS The minimum professional requirements for admission to the competitive assessment process include : CERTIFICATION: Possession of a valid Certificate of Registration as an Environmental Health Specialist Issued by the California State Department of Health Services. EDUCATION: Graduation from an accredited four-year college or university (180 quarter units or 120 semester units) with major course work in environmental health science or a closely related field. LICENSE : Possession of a valid California driver’s license. NOTE : The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification. The most suitably qualified candidates will possess the following competencies: Knowledge of: • Principles and practices of environmental health, including water supply, sewage disposal and treatment, refuse disposal, housing, recreational and industrial sanitation, vector control and land use. • Principles and practices relating to sanitary food production, processing, and handling. • Principles of zoonoses and control of rodents and arthropod vectors. • Techniques of conducting environmental health inspection, preparing risk assessments and enforcing relevant laws. • Provisions of the California Health and Safety Code, other statutes and regulations pertaining to environmental health. Ability to: • Explain and interpret rules, regulations and laws. • Establish effective working relationships with others. • Write and communicate effectively. • Read and interpret structural plans and blue prints. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS : 1) A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process; 2) A screening of applications and/or Supplemental Questionnaires to select the best qualified candidates. Those selected will move on to the final step in the examination process. 3) Those candidates who have passed the Supplemental Questionnaire screening for the class will be placed on the eligible list based on an evaluation of education, training, and expertise. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . Selection Plan Applicants will be informed via email with reasonable noticein advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN : Deadline for Filing 5:00pm, Thursday, March 2, 2022 Review of Minimum Qualifications and Supplemental Questionnaire TBD Departmental Hiring Interview TBD **The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statues. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website , www.acgov.org/hrs/divisions/ps/application.htm BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 11 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Employee Mortgage Loan Program Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com are routed to an unmonitored mailbox. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Nicole Lewis-Bolton,Human Resources Analyst Human Resource Services, County of Alameda (510) 272-6468 • nicole.lewis-bolton@acgov.org Disaster Service Worker All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. Equal Employment Opportunity Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of: race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 3/27/2025 5:00:00 PM
Introduction NOW OFFERING $12,000 HIRING BONUS* *Effective August 9, 2020, paid incrementally over 4 years THIS IS A NEWCONTINUOUSEXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. This examination may be reopened as necessary, and the names of additional candidates merged onto the existing list according to examination score. Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Failure to submit the Application or Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications and supplemental questionnaires will only be accepted on-line. This is a continuous filing exam with filing deadlines on the first Friday of each month . WOMEN, MINORITIES, AND MILITARY VETERANS ARE STRONGLY ENCOURAGED TO APPLY Veterans who pass the examination process and provide a DD214 that meets the County’s criteria will receive additional points added to their final overall score. If you have previously applied or started an application for the Deputy Sheriff I (POST Academy Graduate) , Examination #23-8602-01 , please contact the examination analyst, Elaine Lemi, at elaine.lemi@acgov.org to reapply. In order to reapply, you must contact the analyst to have your previous application released back to you. DO NOT SUBMIT A DUPLICATE APPLICATION . The scores and dispositions of candidates for this examination will be merged with previous exam participants. If you previously submitted an application and choose to reapply, your new score/disposition will replace your current disposition. If you do not wish to change your score/disposition, you are not required to reapply to this examination. Candidates who received a qualifying score cannot participate in the examination within six (6) months of their disposition notice. Candidates who did not qualify may reapply sixty (60) days from their disposition notice. Candidates who failed any of the exam components (i.e., written, oral exam), may reapply sixty (60) days from the exam date. Please read the announcement in its entirety for important dates and information. DESCRIPTION ABOUT THE ALAMEDA COUNTY SHERIFF'S OFFICE The Alameda County Sheriff's Office is a full-service law enforcement agency accredited through the Commission on Accreditation for Law Enforcement Agencies (CALEA) for its law enforcement services, its Regional Training Center, and its Dispatch Unit; the American Society of Crime Laboratory Directors Laboratory Accreditation Board for its Crime Lab; the Bomb Squad Commanders Advisory Board for its Explosive Ordinance Unit. Additionally, the agency's health care provider, Wellpath, has experience working with the National Commission on Correctional Health Care (NCCHC). The Sheriff's Office has a current budget of approximately $600 million and has over 1600 authorized positions, including in excess of 1000 sworn personnel. The agency's Chief Executive Officer is Sheriff / Coroner Yesenia L. Sanchez, who is assisted in the operation of the agency by Undersheriff April Luckett-Fahimi, Assistant Sheriffs Emmanuel Christy, and Daniel McNaughton. The Sheriff of Alameda County is responsible for a vast array of tasks and duties, including the following: Providing security to the Consolidated Superior Courts Operating the Coroner's Bureau Operating full-service criminalistics laboratory Performing Civil Process Operating a County Jail (Santa Rita) Operating the County Office of Emergency Services Providing patrol and investigative services to the unincorporated areas of Alameda County Pursuant to contractual agreements, providing patrol and investigative services to the City of Dublin, Oakland International Airport, Highland County Hospital, Social Services, and to the Alameda-Contra Costa Transit District Conducting a basic academy pursuant to Police Officer Standards and Training (P.O.S.T.) requirements. [ Sheriff's Academy website ] Providing Fish and Game enforcement Project Director of the Narcotics Task Force Serving as the Executive Director of the Sexual Assault Felony Enforcement (SAFE) Task Force Operating a Marine Patrol Unit in the San Francisco Bay waters. For more detailed information about the agency, visit: Alameda County's Sheriff's Office . THE POSITION D eputy Sheriffs, under general supervision at the higher level (Deputy Sheriff II), and close supervision at the lower level (Deputy Sheriff I), supervise the work and conduct of inmates in a county correctional institution; patrol an area and enforce law and order; receive and serve civil process; maintain order in courts; assist with special investigations; investigates circumstances surrounding death in cases referred to Coroner; under direction, coordinate emergency services programs and volunteer activities; and do related work as required. For more detailed information about the job classification, visit: Deputy Sheriff I (#8602) . MINIMUM QUALIFICATIONS EITHER I Current enrollment in a California Peace Officer Standards and Training (POST) certified Basic Academy, with successful completion of the academy by the time of appointment. OR II Successful completion of a California POST certified Basic academy within three (3) years of application date and possession of a POST Basic Law Enforcement certificate or proof of attendance of a California POST Requalification Course. AND License : Valid California State Motor Vehicle Operator's license. Age : Must be at least 21 years of age at time of appointment. Citizenship : Candidates are not required to be a US citizen but must be legally authorized to work in the United States under federal law. (SB 960). Special Requirement : Federal law and County policy requires that certain positions in the classification of Deputy Sheriff I, which require a commercial driver's license and the performance of duties defined as "safety sensitive" are subject to post-offer/pre-placement/pre-duty, reasonable suspicion, post-accident, random, return-to-duty and follow-up drug and alcohol testing. A thorough background investigation will be made of all prospective Deputy Sheriffs. A record of any felony conviction will result in disqualification. Physical Requirement : Hearing must be normal in each ear. Using both eyes must have far vision of at least 20/100 without glasses, correctable to 20/20 with glasses. Must be free from color blindness and permanent abnormality in either eye. These standards are confined to far vision and color vision. There are additional standards which may apply to other possible specific visual deficiencies. Applicants must be in excellent physical condition with above average strength, endurance, and agility and must meet California POST approved safety member physical standards. NOTE : The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Ability to : Read, understand, interpret and apply department policies, rules, laws, and ordinances pertaining to law enforcement work. Write clear, concise comprehensive reports. Accurately observe and remember names, faces, numbers, and events. Establish and maintain effective working relations with others. Exert physical force in the apprehension of suspects and in the saving of lives and property. Use good judgment in emergency or critical situations. Identify and address issues, problems, and opportunities. Interact with others in a way that gives them confidence in one’s intentions. Work effectively even when under stress or experiencing conflict. Communicate clearly and concisely verbally and in writing. Perform routine clerical and record keeping duties. Quickly learn and apply the rules, procedures, laws, and regulations relevant to the work. EXAMINATION COMPONENTS ***IMPORTANT TESTING INFORMATION - PLEASE READ IN ITS ENTIRETY*** Applicants must complete the Physical Abilities Test (PAT)/Work Sample Test Battery (WSTB). The acceptable pass point for the PAT/WSTB is 320 . Valid WSTB scores must be on the agency's letterhead and reflect the date of the test. Scores are valid for one year from the test date. Valid PAT/WSTB scores must be submitted to the recruitment analyst, Elaine Lemi, at elaine.lemi@acgov.org . In order to be invited to the oral examination, applicants must submit a WSTB score. Failure to submit a valid WSTB score will prevent candidates from moving forward in the recruitment process. Applicants who have not taken the WSTB exam may take the exam with the Alameda County Sheriff's Office. To view upcoming test dates andregister, please visit: PELLETB and PAT/WSTB Test Registration . Pick "PAT/WSTB" from the drop-down menu. Test scores must be submitted to the recruitment analyst, Elaine Lemi, at elaine.lemi@acgov.org . THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: 1) A review of applications and supplemental questionnaire to verify possession of minimum requirements. Those applicants who possess the minimum requirements for the class will move on to the next step in the examination process. * 2) An Oral Examination which will be weighted as 100% of the applicant's final examination score. 3) A thorough Background Investigation and Psychological Examination will be made of all prospective Deputy Sheriffs. A record of any felony conviction will result in disqualification. *Applicants must submit a valid PAT/WSTB score in order to move forward in the recruitment process. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. For more information on the Civil Service Selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . Selection Plan Applicants will be informed via e-mail with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: T ENTATIVE SELECTION PLAN - For applications submitted by the April 5, 2024* , filing deadline. Deadline for Filing: Continuous Review of Applications and Supplemental Questionnaires for Minimum Qualification: Continuous Oral Exam *Week of April 29, 2024 *Updated 3/4/2024 Continuous: We will accept applications during thisperiod . All applications must be completed according to the instructions. Incomplete applications, and resumes in lieu of properly completed applications, will not be considered. Applications and supplemental questionnaires will only be accepted electronically,via the County's online application system by 5pm on the deadline for filing. Please note thatcompletingan application template is not the same as submitting an application for this position. To apply for the position, select the "Click Here to Apply" link on the announcement. IMPORTANT: In addition to a completed application, applicants must submit a valid PAT/WSTB score in order to move forward in the recruitment process. PAT/WSTB scores must be submitted to the recruitment analyst, Elaine Lemi, at elaine.lemi@acgov.org . Veterans’ Preference Each applicant entitled to veterans’ preference as provided in the Alameda County Civil Service Rules who has served in the armed forces of the United States during a war or campaign as defined by Section 1897 of the Government Code of the State of California and who has been discharged or released under honorable conditions and wishes to claim such preference shall do so by presenting proof of his/her honorable discharge (DD214) from the armed forces of the United States, showing the dates of his/her military service. Each applicant entitled to Disabled Veterans’ points as provided in the Alameda County Civil Service Rules, who wishes to claim such preference shall additionally present proof of military-connected disability from the United States Veterans Administration. U.S. military veterans (including applicants already employed by the County of Alameda) intending to claim preferential consideration pursuant to Alameda County Civil Service Rules must present proof of honorable discharge or release (DD Form 214) concurrent with this application but in no event later than the final step in the recruitment process (usually the oral interview.) To claim veteran’s preference, proof must be presented during check in on the date of the applicant’s scheduled oral interview. Failure to submit proof by this date will forfeit the applicant's claim to veterans' preference in such examination. Applicants will be required to presenta valid photoI.D. for admittance to each phase of the examination, i.e., driver's license, military I.D., Passport, or California Department of Motor Vehicle's I.D. card. *WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN* Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statues. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discounts, fitness and health screening programs focused on overall wellbeing. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g., At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g., theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page and clicking on the link 'last notice sent' for the respective recruitment. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Elaine Lemi | Human Resources Analyst Human Resource Services, County of Alameda (510) 272-6434 | elaine.lemi@acgov.org DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Introduction NOW OFFERING $12,000 HIRING BONUS* *Effective August 9, 2020, paid incrementally over 4 years THIS IS A NEWCONTINUOUSEXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. This examination may be reopened as necessary, and the names of additional candidates merged onto the existing list according to examination score. Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Failure to submit the Application or Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications and supplemental questionnaires will only be accepted on-line. This is a continuous filing exam with filing deadlines on the first Friday of each month . WOMEN, MINORITIES, AND MILITARY VETERANS ARE STRONGLY ENCOURAGED TO APPLY Veterans who pass the examination process and provide a DD214 that meets the County’s criteria will receive additional points added to their final overall score. If you have previously applied or started an application for the Deputy Sheriff I (POST Academy Graduate) , Examination #23-8602-01 , please contact the examination analyst, Elaine Lemi, at elaine.lemi@acgov.org to reapply. In order to reapply, you must contact the analyst to have your previous application released back to you. DO NOT SUBMIT A DUPLICATE APPLICATION . The scores and dispositions of candidates for this examination will be merged with previous exam participants. If you previously submitted an application and choose to reapply, your new score/disposition will replace your current disposition. If you do not wish to change your score/disposition, you are not required to reapply to this examination. Candidates who received a qualifying score cannot participate in the examination within six (6) months of their disposition notice. Candidates who did not qualify may reapply sixty (60) days from their disposition notice. Candidates who failed any of the exam components (i.e., written, oral exam), may reapply sixty (60) days from the exam date. Please read the announcement in its entirety for important dates and information. DESCRIPTION ABOUT THE ALAMEDA COUNTY SHERIFF'S OFFICE The Alameda County Sheriff's Office is a full-service law enforcement agency accredited through the Commission on Accreditation for Law Enforcement Agencies (CALEA) for its law enforcement services, its Regional Training Center, and its Dispatch Unit; the American Society of Crime Laboratory Directors Laboratory Accreditation Board for its Crime Lab; the Bomb Squad Commanders Advisory Board for its Explosive Ordinance Unit. Additionally, the agency's health care provider, Wellpath, has experience working with the National Commission on Correctional Health Care (NCCHC). The Sheriff's Office has a current budget of approximately $600 million and has over 1600 authorized positions, including in excess of 1000 sworn personnel. The agency's Chief Executive Officer is Sheriff / Coroner Yesenia L. Sanchez, who is assisted in the operation of the agency by Undersheriff April Luckett-Fahimi, Assistant Sheriffs Emmanuel Christy, and Daniel McNaughton. The Sheriff of Alameda County is responsible for a vast array of tasks and duties, including the following: Providing security to the Consolidated Superior Courts Operating the Coroner's Bureau Operating full-service criminalistics laboratory Performing Civil Process Operating a County Jail (Santa Rita) Operating the County Office of Emergency Services Providing patrol and investigative services to the unincorporated areas of Alameda County Pursuant to contractual agreements, providing patrol and investigative services to the City of Dublin, Oakland International Airport, Highland County Hospital, Social Services, and to the Alameda-Contra Costa Transit District Conducting a basic academy pursuant to Police Officer Standards and Training (P.O.S.T.) requirements. [ Sheriff's Academy website ] Providing Fish and Game enforcement Project Director of the Narcotics Task Force Serving as the Executive Director of the Sexual Assault Felony Enforcement (SAFE) Task Force Operating a Marine Patrol Unit in the San Francisco Bay waters. For more detailed information about the agency, visit: Alameda County's Sheriff's Office . THE POSITION D eputy Sheriffs, under general supervision at the higher level (Deputy Sheriff II), and close supervision at the lower level (Deputy Sheriff I), supervise the work and conduct of inmates in a county correctional institution; patrol an area and enforce law and order; receive and serve civil process; maintain order in courts; assist with special investigations; investigates circumstances surrounding death in cases referred to Coroner; under direction, coordinate emergency services programs and volunteer activities; and do related work as required. For more detailed information about the job classification, visit: Deputy Sheriff I (#8602) . MINIMUM QUALIFICATIONS EITHER I Current enrollment in a California Peace Officer Standards and Training (POST) certified Basic Academy, with successful completion of the academy by the time of appointment. OR II Successful completion of a California POST certified Basic academy within three (3) years of application date and possession of a POST Basic Law Enforcement certificate or proof of attendance of a California POST Requalification Course. AND License : Valid California State Motor Vehicle Operator's license. Age : Must be at least 21 years of age at time of appointment. Citizenship : Candidates are not required to be a US citizen but must be legally authorized to work in the United States under federal law. (SB 960). Special Requirement : Federal law and County policy requires that certain positions in the classification of Deputy Sheriff I, which require a commercial driver's license and the performance of duties defined as "safety sensitive" are subject to post-offer/pre-placement/pre-duty, reasonable suspicion, post-accident, random, return-to-duty and follow-up drug and alcohol testing. A thorough background investigation will be made of all prospective Deputy Sheriffs. A record of any felony conviction will result in disqualification. Physical Requirement : Hearing must be normal in each ear. Using both eyes must have far vision of at least 20/100 without glasses, correctable to 20/20 with glasses. Must be free from color blindness and permanent abnormality in either eye. These standards are confined to far vision and color vision. There are additional standards which may apply to other possible specific visual deficiencies. Applicants must be in excellent physical condition with above average strength, endurance, and agility and must meet California POST approved safety member physical standards. NOTE : The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Ability to : Read, understand, interpret and apply department policies, rules, laws, and ordinances pertaining to law enforcement work. Write clear, concise comprehensive reports. Accurately observe and remember names, faces, numbers, and events. Establish and maintain effective working relations with others. Exert physical force in the apprehension of suspects and in the saving of lives and property. Use good judgment in emergency or critical situations. Identify and address issues, problems, and opportunities. Interact with others in a way that gives them confidence in one’s intentions. Work effectively even when under stress or experiencing conflict. Communicate clearly and concisely verbally and in writing. Perform routine clerical and record keeping duties. Quickly learn and apply the rules, procedures, laws, and regulations relevant to the work. EXAMINATION COMPONENTS ***IMPORTANT TESTING INFORMATION - PLEASE READ IN ITS ENTIRETY*** Applicants must complete the Physical Abilities Test (PAT)/Work Sample Test Battery (WSTB). The acceptable pass point for the PAT/WSTB is 320 . Valid WSTB scores must be on the agency's letterhead and reflect the date of the test. Scores are valid for one year from the test date. Valid PAT/WSTB scores must be submitted to the recruitment analyst, Elaine Lemi, at elaine.lemi@acgov.org . In order to be invited to the oral examination, applicants must submit a WSTB score. Failure to submit a valid WSTB score will prevent candidates from moving forward in the recruitment process. Applicants who have not taken the WSTB exam may take the exam with the Alameda County Sheriff's Office. To view upcoming test dates andregister, please visit: PELLETB and PAT/WSTB Test Registration . Pick "PAT/WSTB" from the drop-down menu. Test scores must be submitted to the recruitment analyst, Elaine Lemi, at elaine.lemi@acgov.org . THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: 1) A review of applications and supplemental questionnaire to verify possession of minimum requirements. Those applicants who possess the minimum requirements for the class will move on to the next step in the examination process. * 2) An Oral Examination which will be weighted as 100% of the applicant's final examination score. 3) A thorough Background Investigation and Psychological Examination will be made of all prospective Deputy Sheriffs. A record of any felony conviction will result in disqualification. *Applicants must submit a valid PAT/WSTB score in order to move forward in the recruitment process. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. For more information on the Civil Service Selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . Selection Plan Applicants will be informed via e-mail with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: T ENTATIVE SELECTION PLAN - For applications submitted by the April 5, 2024* , filing deadline. Deadline for Filing: Continuous Review of Applications and Supplemental Questionnaires for Minimum Qualification: Continuous Oral Exam *Week of April 29, 2024 *Updated 3/4/2024 Continuous: We will accept applications during thisperiod . All applications must be completed according to the instructions. Incomplete applications, and resumes in lieu of properly completed applications, will not be considered. Applications and supplemental questionnaires will only be accepted electronically,via the County's online application system by 5pm on the deadline for filing. Please note thatcompletingan application template is not the same as submitting an application for this position. To apply for the position, select the "Click Here to Apply" link on the announcement. IMPORTANT: In addition to a completed application, applicants must submit a valid PAT/WSTB score in order to move forward in the recruitment process. PAT/WSTB scores must be submitted to the recruitment analyst, Elaine Lemi, at elaine.lemi@acgov.org . Veterans’ Preference Each applicant entitled to veterans’ preference as provided in the Alameda County Civil Service Rules who has served in the armed forces of the United States during a war or campaign as defined by Section 1897 of the Government Code of the State of California and who has been discharged or released under honorable conditions and wishes to claim such preference shall do so by presenting proof of his/her honorable discharge (DD214) from the armed forces of the United States, showing the dates of his/her military service. Each applicant entitled to Disabled Veterans’ points as provided in the Alameda County Civil Service Rules, who wishes to claim such preference shall additionally present proof of military-connected disability from the United States Veterans Administration. U.S. military veterans (including applicants already employed by the County of Alameda) intending to claim preferential consideration pursuant to Alameda County Civil Service Rules must present proof of honorable discharge or release (DD Form 214) concurrent with this application but in no event later than the final step in the recruitment process (usually the oral interview.) To claim veteran’s preference, proof must be presented during check in on the date of the applicant’s scheduled oral interview. Failure to submit proof by this date will forfeit the applicant's claim to veterans' preference in such examination. Applicants will be required to presenta valid photoI.D. for admittance to each phase of the examination, i.e., driver's license, military I.D., Passport, or California Department of Motor Vehicle's I.D. card. *WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN* Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statues. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discounts, fitness and health screening programs focused on overall wellbeing. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g., At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g., theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page and clicking on the link 'last notice sent' for the respective recruitment. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Elaine Lemi | Human Resources Analyst Human Resource Services, County of Alameda (510) 272-6434 | elaine.lemi@acgov.org DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: Continuous
Introduction THIS IS A NEW ASSEMBLED EXAMINATION . The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires will only be accepted on-line. DESCRIPTION THE AGENCY: The Alameda County Social Services Agency (SSA) is comprised of almost 2,400 men and women working collectively and in partnership with community-based organizations, neighborhood groups and policy makers to serve the needs of the community. SSA provides services through its administration and operating departments. Administration includes Finance, Government and Community Relations, and Human Resources. SSA’s operations include Adult and Aging Services, Children and Family Services, and Workforce and Benefits Administration. The Social Services Agency assists one out of four of Alameda County's residents. The mission of the Social Services Agency is to promote the economic and social well-being of individuals, families, neighborhoods, and communities. To learn more about the Alameda County Social Services Agency, please visit the website at https://www.alamedasocialservices.org/ . THE POSITION: This classification specification describes the journey-level classification of the Social Worker Classification flexible staffed series. Under general supervision, the Social Worker II Social Workers will assess clients for eligibility of services, needs, and make level, to assess referrals to appropriate service programs, as well as provide assistance and provide, provide counseling and appropriate supportive social services to clients; collect and evaluate client socio-economic information and data; manage the on-going responsibility for a caseload of applicants or clients receiving services, and performs other related duties as required. For more detailed information about the job classification, visit: Social Worker II (6715) . IDEAL CANDIDATE: In addition to meeting the minimum qualifications below, the ideal candidate will possess the following critical attributes: Exceptional written and oral communication skills, with a proven record of delivering clear, effective communication, taking responsibility for understanding others, and clearly conveying information, and ideas through a variety of media; The ability to build and maintain successful work relationships, collaborating with multiple agencies to address client needs, work effectively with individuals of diverse cultures, interpersonal styles, abilities, motivations, or backgrounds, and making the most effective use of the capabilities, insights, and ideas of all individuals; Skill as a well-organized individual, capable of prioritizing, multi-tasking planning daily work activities, and establishing a course of action to ensure work is completed efficiently; Ability to treat people with dignity, respect and fairness, giving proper credit, and standing up for deserving others and their ideas even in the face of resistance or challenge; Outstanding analytical skills, with demonstrated ability to think logically and arrive at sound conclusions; A demonstrated knowledge of, and ability to apply, the principles, practices and techniques of social work; Knowledge of Welfare and Institutions Code, the Social Security Act, and pertinent legislation in the field of public welfare; Ability to interpret complex federal and state laws, rules and regulations and procedures related to social work; and Experience providing client-centered service and demonstrated knowledge of public and private social agencies and other community resources. VACANCIES: The current vacancies are within the Social Services Agency. However, the eligible list resulting from this recruitment may be used by any department needing to fill a vacancy. MINIMUM QUALIFICATIONS EITHER I Experience : The equivalent of six (6) months of full-time experience in the class of Social Worker I in the Alameda County classified service. OR II Education : Equivalent to graduation from a two (2) year accredited college (90 quarter units or 60 semester units), which includes 15 semester or 22 quarter units in social welfare, social/human services, public health, sociology, psychology, clinical psychology, counseling, or other behavioral science. AND Experience : The equivalent of one (1) year of full-time experience as an Employment Counselor or experience comparable to an Employment Counselor. OR III Education : Equivalent to graduation from an accredited college or university (180 quarter units or 120-semester units), which includes 30 semester or 45 quarter units in social welfare, social/human services, public health, sociology, psychology, clinical psychology, counseling, or other behavioral science. AND Experience : The equivalent of one (1) year of full-time social casework experience in a public or non-profit human services agency. (Completion of one (1) year of graduate study in a recognized school of social work may be substituted for the experience required.) License : All positions require possession of a valid California Motor Vehicle Operator's license. Special Requirements : Fluency in Spanish, Cantonese, Mandarin, Farsi, Tagalog, Vietnamese, or Cambodian is desirable. NOTE : The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of : Principles, practices, and techniques of social work. Provisions of the California Welfare and Institutions Code, the Social Security Act, and other pertinent legislation in the field of public welfare, including changes and developments in such legislation. Aims and functions of community organization and resources, including available services in the employment field County and State Health and Human Services Agency and health care. Basic psychological theory and practices related to human behavior. Public and private social agencies and other community resources. Ability to : Analyze and evaluate individual situations to reach sound conclusions and make appropriate recommendations. Interpret complex Federal and State laws, rules, regulations, and procedures. Establish and maintain effective working relationships with other professional personnel and the public, the general public, culturally diverse populations, other departments/agencies, co-workers, and other groups and organizations. Communicate effectively orally and in writing. Prioritize work. Demonstrate good customer service, interpersonal sensitivity and diplomacy when working with others regarding sensitive or crisis situations. Implement effective caseload management techniques. Deal impartially and with restraint in stressful situations. Follow complex oral and written instructions. Use computers and software applications effectively. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF the following steps: 1) A review of applicants' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. 2) A review of candidates’ Supplemental Questionnaires to select the best qualified applicants to continue in the process. 3) An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. Candidates must attain a qualifying rating on each portion of this recruitment. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN Deadline for Filing: 5:00 PM Monday, May 13, 2024 Review of Minimum Qualifications: May 20, 2024 Review of Supplemental Questionnaire for Best Qualified: Week of June 17 , 2024 Virtual Civil Service Pre-Recorded Oral Examination: Week of July 8, 2024 Notification of Results July 29, 2024 Promulgation of Eligible List August 7, 2024 TENTATIVE SELECTION PLAN Departmental Hiring Interviews *TBD WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes.To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date offiling. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website: www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email boxesNoreply@jobaps.comand noreplyalamedacountyhr@acgov.orgare routed to unmonitored mailboxes. If you have questions, please go to our website atwww.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Montrice Goodman| Human Resources Analyst Human Resource Services, County of Alameda (510) 208-3954 | Montrice.Goodman2@acgov.org www.acgov.org/hrs DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 5/13/2024 5:00:00 PM
Apr 19, 2024
Full Time
Introduction THIS IS A NEW ASSEMBLED EXAMINATION . The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires will only be accepted on-line. DESCRIPTION THE AGENCY: The Alameda County Social Services Agency (SSA) is comprised of almost 2,400 men and women working collectively and in partnership with community-based organizations, neighborhood groups and policy makers to serve the needs of the community. SSA provides services through its administration and operating departments. Administration includes Finance, Government and Community Relations, and Human Resources. SSA’s operations include Adult and Aging Services, Children and Family Services, and Workforce and Benefits Administration. The Social Services Agency assists one out of four of Alameda County's residents. The mission of the Social Services Agency is to promote the economic and social well-being of individuals, families, neighborhoods, and communities. To learn more about the Alameda County Social Services Agency, please visit the website at https://www.alamedasocialservices.org/ . THE POSITION: This classification specification describes the journey-level classification of the Social Worker Classification flexible staffed series. Under general supervision, the Social Worker II Social Workers will assess clients for eligibility of services, needs, and make level, to assess referrals to appropriate service programs, as well as provide assistance and provide, provide counseling and appropriate supportive social services to clients; collect and evaluate client socio-economic information and data; manage the on-going responsibility for a caseload of applicants or clients receiving services, and performs other related duties as required. For more detailed information about the job classification, visit: Social Worker II (6715) . IDEAL CANDIDATE: In addition to meeting the minimum qualifications below, the ideal candidate will possess the following critical attributes: Exceptional written and oral communication skills, with a proven record of delivering clear, effective communication, taking responsibility for understanding others, and clearly conveying information, and ideas through a variety of media; The ability to build and maintain successful work relationships, collaborating with multiple agencies to address client needs, work effectively with individuals of diverse cultures, interpersonal styles, abilities, motivations, or backgrounds, and making the most effective use of the capabilities, insights, and ideas of all individuals; Skill as a well-organized individual, capable of prioritizing, multi-tasking planning daily work activities, and establishing a course of action to ensure work is completed efficiently; Ability to treat people with dignity, respect and fairness, giving proper credit, and standing up for deserving others and their ideas even in the face of resistance or challenge; Outstanding analytical skills, with demonstrated ability to think logically and arrive at sound conclusions; A demonstrated knowledge of, and ability to apply, the principles, practices and techniques of social work; Knowledge of Welfare and Institutions Code, the Social Security Act, and pertinent legislation in the field of public welfare; Ability to interpret complex federal and state laws, rules and regulations and procedures related to social work; and Experience providing client-centered service and demonstrated knowledge of public and private social agencies and other community resources. VACANCIES: The current vacancies are within the Social Services Agency. However, the eligible list resulting from this recruitment may be used by any department needing to fill a vacancy. MINIMUM QUALIFICATIONS EITHER I Experience : The equivalent of six (6) months of full-time experience in the class of Social Worker I in the Alameda County classified service. OR II Education : Equivalent to graduation from a two (2) year accredited college (90 quarter units or 60 semester units), which includes 15 semester or 22 quarter units in social welfare, social/human services, public health, sociology, psychology, clinical psychology, counseling, or other behavioral science. AND Experience : The equivalent of one (1) year of full-time experience as an Employment Counselor or experience comparable to an Employment Counselor. OR III Education : Equivalent to graduation from an accredited college or university (180 quarter units or 120-semester units), which includes 30 semester or 45 quarter units in social welfare, social/human services, public health, sociology, psychology, clinical psychology, counseling, or other behavioral science. AND Experience : The equivalent of one (1) year of full-time social casework experience in a public or non-profit human services agency. (Completion of one (1) year of graduate study in a recognized school of social work may be substituted for the experience required.) License : All positions require possession of a valid California Motor Vehicle Operator's license. Special Requirements : Fluency in Spanish, Cantonese, Mandarin, Farsi, Tagalog, Vietnamese, or Cambodian is desirable. NOTE : The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of : Principles, practices, and techniques of social work. Provisions of the California Welfare and Institutions Code, the Social Security Act, and other pertinent legislation in the field of public welfare, including changes and developments in such legislation. Aims and functions of community organization and resources, including available services in the employment field County and State Health and Human Services Agency and health care. Basic psychological theory and practices related to human behavior. Public and private social agencies and other community resources. Ability to : Analyze and evaluate individual situations to reach sound conclusions and make appropriate recommendations. Interpret complex Federal and State laws, rules, regulations, and procedures. Establish and maintain effective working relationships with other professional personnel and the public, the general public, culturally diverse populations, other departments/agencies, co-workers, and other groups and organizations. Communicate effectively orally and in writing. Prioritize work. Demonstrate good customer service, interpersonal sensitivity and diplomacy when working with others regarding sensitive or crisis situations. Implement effective caseload management techniques. Deal impartially and with restraint in stressful situations. Follow complex oral and written instructions. Use computers and software applications effectively. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF the following steps: 1) A review of applicants' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. 2) A review of candidates’ Supplemental Questionnaires to select the best qualified applicants to continue in the process. 3) An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. Candidates must attain a qualifying rating on each portion of this recruitment. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN Deadline for Filing: 5:00 PM Monday, May 13, 2024 Review of Minimum Qualifications: May 20, 2024 Review of Supplemental Questionnaire for Best Qualified: Week of June 17 , 2024 Virtual Civil Service Pre-Recorded Oral Examination: Week of July 8, 2024 Notification of Results July 29, 2024 Promulgation of Eligible List August 7, 2024 TENTATIVE SELECTION PLAN Departmental Hiring Interviews *TBD WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes.To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date offiling. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website: www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email boxesNoreply@jobaps.comand noreplyalamedacountyhr@acgov.orgare routed to unmonitored mailboxes. If you have questions, please go to our website atwww.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Montrice Goodman| Human Resources Analyst Human Resource Services, County of Alameda (510) 208-3954 | Montrice.Goodman2@acgov.org www.acgov.org/hrs DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 5/13/2024 5:00:00 PM
Introduction THIS IS A NEW ASSEMBLED EXAMINATION . The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Failure to submit the Application or Supplemental Questionnaire will result in disqualification. Applications and supplemental questionnaires must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing. APPLICATIONS AND SUPPLEMENTAL QUESTIONNAIRE WILL ONLY BE ACCEPTED ONLINE. DESCRIPTION THE AGENCY The mission of Public Works is to enhance the quality of life for the people of Alameda County by providing a safe, well-maintained, and lasting public works infrastructure through accessible, responsive and effective services. Public services provided by the Alameda County Public Works Agency include flood and storm water pollution control, transportation planning and design, roadway and flood control maintenance and inspection, and construction and building inspections. The goals of the Agency are to keep roads safe and well maintained, provide the highest level of flood protection, provide service levels that optimize infrastructure life cycles, minimize deferred maintenance, ensure that development and construction adhere to applicable State and County rules, optimize disaster preparedness, response and recover, ensure that the Agency’s operations and services minimize negative impacts on the environment, and sustain and advance County and Agency programs through a vital business and administrative support system. For more information about the Alameda County Public Works Agency, please visit their website at www.acgov.org/pwa . THE POSITION Under direction, to do a variety of difficult field and office professional civil engineering work; to be in charge of difficult design on a project basis; to lead technical and construction staff in the office or serve as a consultant to field staff; to help lead and train lower-level professional staff; and to do related work as required. The classification of Associate Civil Engineer is the advanced journey level in the professional civil engineering series. Assignments may vary from a design unit in the Road, Flood Control, Development Services, and Maintenance and Operations Divisions, to acting as resident engineer on various types of public works construction projects to exercising final review of all civil and structural plans submitted by private builders. This classification is distinguished from the next lower level of Assistant Engineer in that the latter classification is the journey level in the series and is usually assigned only to part of a major project or is responsible for all of a project of average difficulty, while the former classification will usually be responsible for an entire project and, within established administrative limits and time schedules, will plan, organize, and execute the project with a minimum amount of supervision. If Assistant Engineers and Associate Civil Engineers are assigned to the same project, the Associate Civil Engineers are normally in charge and assign and review the work of the Assistant Engineers. This classification is further distinguished from the next higher level of Senior Civil Engineer in that the latter classification has first-line supervisory responsibility. For more detailed information about the job classification, visit: ASSOCIATE CIVIL ENGINEER (#2021) MINIMUM QUALIFICATIONS Education : Possession of a bachelor’s degree in civil engineering from an accredited college or university. AND EITHER I Experience : The equivalent of one (1) year of full-time experience in the classification of Assistant Engineer in the Alameda County classified service. OR II The equivalent of three (3) years of full-time, progressively responsible professional civil engineering experience. AND Possession of a valid License as a Professional Engineer by the California Board for Professional Engineers, Land Surveyors, and Geologists. Possession of a valid California Motor Vehicle Operator's license. NOTE : The Civil Service Commission may modify the Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of : Principles and practices of civil engineering. Mathematics as applied to civil engineering. Strengths, properties, and use of engineering materials. Hydrology and hydraulic design. Traffic engineering analysis and design. Administering public works construction contracts. Surveying and its application to construction. Common methods of describing real property. Various methods of communication, including report writing, oral and graphic presentation. Computers and associated software, including Autodesk Civil 3D Design. Ability to : Perform design work on engineering projects of major difficulty. Write concise technical reports and correspondence to outside public agencies and private citizens. Communicate verbally with staff, outside public agencies, and private citizens in a professional and effective manner. Assign and review the work of Assistant and Junior Engineers and train them in engineering practices. Use current Autodesk Civil 3D Design Software. Ability to learn new computer software for civil engineering. Secure adherence to plans and specifications on the part of contractors. Make oral presentations internally and to the public. Establish and maintain effective working relationships. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: Review of applicants' application to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. A review of the supplemental questionnaire to further verify knowledge, skill and ability.Those candidates who are qualified will move on to the final step in the examination process. An oral interview which will be weighted as 100% of the candidates' final examination score. The oral interview may contain situational exercises. Candidates must attain a qualifying rating on each portion of this recruitment. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. For more information on the Civil Service Selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE RECRUITMENT AND SELECTION PLAN Deadline for Filing : 5:00:00 p.m., Friday, April 26, 2024 Review of Minimum Qualifications & Questionnaires: by week of May 6, 2024 Oral Examination*: week of June 3, 2024 Department Selection Interview: Mid-Late July 2024 *The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employees discount, fitness and health screening programs focused on overall well-being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Childcare Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please addNoreplyalamedacountyhr@acgov.org, @jobaps.com, acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.org are routed to an unmonitored mailbox. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Erika Beams, Human Resources Analyst Human Resource Services Division, County of Alameda Analyst Email Address Link: ERIKA.BEAMS@ACGOV.ORG | Phone: 510-272-6393 www.acgov.org/hrs DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment . Closing Date/Time: 4/26/2024 5:00:00 PM
Mar 26, 2024
Full Time
Introduction THIS IS A NEW ASSEMBLED EXAMINATION . The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Failure to submit the Application or Supplemental Questionnaire will result in disqualification. Applications and supplemental questionnaires must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing. APPLICATIONS AND SUPPLEMENTAL QUESTIONNAIRE WILL ONLY BE ACCEPTED ONLINE. DESCRIPTION THE AGENCY The mission of Public Works is to enhance the quality of life for the people of Alameda County by providing a safe, well-maintained, and lasting public works infrastructure through accessible, responsive and effective services. Public services provided by the Alameda County Public Works Agency include flood and storm water pollution control, transportation planning and design, roadway and flood control maintenance and inspection, and construction and building inspections. The goals of the Agency are to keep roads safe and well maintained, provide the highest level of flood protection, provide service levels that optimize infrastructure life cycles, minimize deferred maintenance, ensure that development and construction adhere to applicable State and County rules, optimize disaster preparedness, response and recover, ensure that the Agency’s operations and services minimize negative impacts on the environment, and sustain and advance County and Agency programs through a vital business and administrative support system. For more information about the Alameda County Public Works Agency, please visit their website at www.acgov.org/pwa . THE POSITION Under direction, to do a variety of difficult field and office professional civil engineering work; to be in charge of difficult design on a project basis; to lead technical and construction staff in the office or serve as a consultant to field staff; to help lead and train lower-level professional staff; and to do related work as required. The classification of Associate Civil Engineer is the advanced journey level in the professional civil engineering series. Assignments may vary from a design unit in the Road, Flood Control, Development Services, and Maintenance and Operations Divisions, to acting as resident engineer on various types of public works construction projects to exercising final review of all civil and structural plans submitted by private builders. This classification is distinguished from the next lower level of Assistant Engineer in that the latter classification is the journey level in the series and is usually assigned only to part of a major project or is responsible for all of a project of average difficulty, while the former classification will usually be responsible for an entire project and, within established administrative limits and time schedules, will plan, organize, and execute the project with a minimum amount of supervision. If Assistant Engineers and Associate Civil Engineers are assigned to the same project, the Associate Civil Engineers are normally in charge and assign and review the work of the Assistant Engineers. This classification is further distinguished from the next higher level of Senior Civil Engineer in that the latter classification has first-line supervisory responsibility. For more detailed information about the job classification, visit: ASSOCIATE CIVIL ENGINEER (#2021) MINIMUM QUALIFICATIONS Education : Possession of a bachelor’s degree in civil engineering from an accredited college or university. AND EITHER I Experience : The equivalent of one (1) year of full-time experience in the classification of Assistant Engineer in the Alameda County classified service. OR II The equivalent of three (3) years of full-time, progressively responsible professional civil engineering experience. AND Possession of a valid License as a Professional Engineer by the California Board for Professional Engineers, Land Surveyors, and Geologists. Possession of a valid California Motor Vehicle Operator's license. NOTE : The Civil Service Commission may modify the Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of : Principles and practices of civil engineering. Mathematics as applied to civil engineering. Strengths, properties, and use of engineering materials. Hydrology and hydraulic design. Traffic engineering analysis and design. Administering public works construction contracts. Surveying and its application to construction. Common methods of describing real property. Various methods of communication, including report writing, oral and graphic presentation. Computers and associated software, including Autodesk Civil 3D Design. Ability to : Perform design work on engineering projects of major difficulty. Write concise technical reports and correspondence to outside public agencies and private citizens. Communicate verbally with staff, outside public agencies, and private citizens in a professional and effective manner. Assign and review the work of Assistant and Junior Engineers and train them in engineering practices. Use current Autodesk Civil 3D Design Software. Ability to learn new computer software for civil engineering. Secure adherence to plans and specifications on the part of contractors. Make oral presentations internally and to the public. Establish and maintain effective working relationships. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: Review of applicants' application to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. A review of the supplemental questionnaire to further verify knowledge, skill and ability.Those candidates who are qualified will move on to the final step in the examination process. An oral interview which will be weighted as 100% of the candidates' final examination score. The oral interview may contain situational exercises. Candidates must attain a qualifying rating on each portion of this recruitment. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. For more information on the Civil Service Selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE RECRUITMENT AND SELECTION PLAN Deadline for Filing : 5:00:00 p.m., Friday, April 26, 2024 Review of Minimum Qualifications & Questionnaires: by week of May 6, 2024 Oral Examination*: week of June 3, 2024 Department Selection Interview: Mid-Late July 2024 *The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employees discount, fitness and health screening programs focused on overall well-being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Childcare Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please addNoreplyalamedacountyhr@acgov.org, @jobaps.com, acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.org are routed to an unmonitored mailbox. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Erika Beams, Human Resources Analyst Human Resource Services Division, County of Alameda Analyst Email Address Link: ERIKA.BEAMS@ACGOV.ORG | Phone: 510-272-6393 www.acgov.org/hrs DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment . Closing Date/Time: 4/26/2024 5:00:00 PM
Introduction NOW OFFERING $15,000 HIRING BONUS* *Effective August 9, 2020, paid incrementally over 4 years THIS IS A NEWCONTINUOUSEXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. This examination may be reopened as necessary, and the names of additional candidates merged onto the existing list according to examination score. Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Failure to submit the Application or Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications and supplemental questionnaires will only be accepted on-line. This is a continuous filing exam with filing deadlines on the first Friday of each month . WOMEN, MINORITIES, AND MILITARY VETERANS ARE STRONGLY ENCOURAGED TO APPLY Veterans who pass the examination process and provide a DD214 that meets the County’s criteria will receive additional points added to their final overall score. If you have previously applied or started an application for the Deputy Sheriff II (Lateral) , Examination #23-8604-01 , please contact the examination analyst, Elaine Lemi, at elaine.lemi@acgov.org to reapply. In order to reapply, you must contact the analyst to have your previous application released back to you. DO NOT SUBMIT A DUPLICATE APPLICATION . The scores and dispositions of candidates for this examination will be merged with previous exam participants. If you previously submitted an application and choose to reapply, your new score/disposition will replace your current disposition. If you do not wish to change your score/disposition, you are not required to reapply to this examination. Candidates who received a qualifying score cannot participate in the examination within six (6) months of their disposition notice. Candidates who did not qualify may reapply sixty (60) days from their disposition notice. Candidates who failed any of the exam components (i.e., written, oral exam), may reapply sixty (60) days from the exam date. * Please read the announcement in its entirety for important dates and information. DESCRIPTION ABOUT THE ALAMEDA COUNTY SHERIFF'S OFFICE The Alameda County Sheriff's Office is a full-service law enforcement agency accredited through the Commission on Accreditation for Law Enforcement Agencies (CALEA) for its law enforcement services, its Regional Training Center, andits Dispatch Unit; the American Society of Crime Laboratory Directors Laboratory Accreditation Board for its Crime Lab; the Bomb Squad Commanders Advisory Board for its Explosive Ordinance Unit. Additionally, the agency's health care provider, Wellpath, has experience working with the National Commission on Correctional Health Care (NCCHC). The Sheriff's Office has a current budget of approximately $600 million and has over 1600 authorized positions, including in excess of 1000 sworn personnel. The agency's Chief Executive Officer is Sheriff / Coroner Yesenia L. Sanchez, who is assisted in the operation of the agency by Undersheriff April Luckett-Fahimi, Assistant Sheriffs Emmanuel Christy, and Daniel McNaughton. The Sheriff of Alameda County is responsible for a vast array of tasks and duties, including the following: Providing security to the Consolidated Superior Courts Operating the Coroner's Bureau Operating full-service criminalistics laboratory Performing Civil Process Operating a County Jail (Santa Rita) Operating the County Office of Emergency Services Providing patrol and investigative services to the unincorporated areas of Alameda County Pursuant to contractual agreements, providing patrol and investigative services to the City of Dublin, Oakland International Airport, Highland County Hospital, Social Services, and to the Alameda-Contra Costa Transit District Conducting a basic academy pursuant to Police Officer Standards and Training (P.O.S.T.) requirements. [ Sheriff's Academy website ] Providing Fish and Game enforcement Project Director of the Narcotics Task Force Serving as the Executive Director of the Sexual Assault Felony Enforcement (SAFE) Task Force Operating a Marine Patrol Unit in the San Francisco Bay waters. For more detailed information about the agency, visit: Alameda County's Sheriff's Office . THE POSITION Deputy Sheriffs, under general supervision at the higher level (Deputy Sheriff II), and close supervision at the lower level (Deputy Sheriff I), supervise the work and conduct of inmates in a county correctional institution; patrol an area and enforce law and order; receive and serve civil process; maintain order in courts; assist with special investigations; investigates circumstances surrounding death in cases referred to Coroner; under direction, coordinate emergency services programs and volunteer activities; and do related work as required. For more detailed information about the job classification, visit: Deputy Sheriff II (#8604) . MINIMUM QUALIFICATIONS EITHER I Experience : The equivalent of eighteen (18) months of experience as a Deputy Sheriff I in the Alameda County classified Service and possession of a California Peace Officer Standards and Training (POST) Basic certificate. OR II Experience: A minimum of 36 months full-time experience as a Peace Officer in a California law enforcement agency (municipal or state police department, Sheriff’s department, or California Highway Patrol) with a separation date within 36 months of application date and possession of a California POST Basic certificate. OR III Experience: A minimum of 36 months full-time experience as a peace officer in a law enforcement agency outside of California and possession of a valid Basic Course Waiver (BCW) issued by California POST. AND License : Valid California State Motor Vehicle Operator's license by date of appointment. Age : Must be at least 21 years of age at time of appointment. Citizenship : Candidates are not required to be a US citizen but must be legally authorized to work in the United States under federal law. (SB 960). Special Requirement : Federal law and County policy requires that certain positions in the class of Deputy Sheriff I, which require a commercial driver's license and the performance of duties defined as "safety sensitive," are subject to post-offer/pre-placement/pre-duty, reasonable suspicion, post-accident, random, return-to-duty and follow-up drug and alcohol testing. A thorough background investigation will be made of all prospective Deputy Sheriffs. A record of any felony conviction will result in disqualification. Physical Requirement : Hearing must be normal in each ear. Using both eyes, must have far vision of at least 20/100 without glasses, correctable to 20/20 with glasses. Must be free from color blindness and permanent abnormality in either eye. These standards are confined to far vision and color vision. There are additional standards which may apply to other possible specific visual deficiencies. Applicants must be in excellent physical condition with above average strength, endurance, and agility and must meet California POST approved safety member physical standards. NOTE : The Civil Service Commission may modify the above Minimum Qualifications in the announcementof an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates must possess the following competencies: Ability to : Read, understand, interpret and apply department policies, rules, laws, and ordinances pertaining to law enforcement work. Write clear, concise comprehensive reports. Accurately observe and remember names, faces, numbers, and events. Establish and maintain effective working relations with others. Exert physical force in the apprehension of suspects and in the saving of lives and property. Use good judgment in emergency or critical situations. Identify and address issues, problems, and opportunities. Interact with others in a way that gives them confidence in one’s intentions. Work effectively even when under stress or experiencing conflict. Communicate clearly and concisely verbally and in writing. Perform routine clerical and record keeping duties. Quickly learn and apply the rules, procedures, laws, and regulations relevant to the work. EXAMINATION COMPONENTS ***IMPORTANT TESTING INFORMATION - PLEASE READ IN ITS ENTIRETY*** Applicants must complete the Physical Abilities Test (PAT)/Work Sample Test Battery (WSTB). The acceptable pass point for the PAT/WSTB is 320 . Valid WSTB scores must be on the agency's letterhead and reflect the date of the test. Scores are valid for one year from the test date. Valid PAT/WSTB scores must be submitted to the recruitment analyst, Elaine Lemi, at elaine.lemi@acgov.org . In order to be invited to the oral examination, applicants must submit a WSTB score. Failure to submit a valid WSTB score will prevent applicants from moving forward in the recruitment process. Applicants who have not taken the WSTB exam may take the exam with the Alameda County Sheriff's Office. To view upcoming test dates andregister, please visit: PELLETB and PAT/WSTB Test Registration . Pick "PAT/WSTB" from the drop-down menu. Test scores must be submitted to the recruitment analyst, Elaine Lemi, at elaine.lemi@acgov.org . THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: 1) A review of applications and supplemental questionnaires to verify possession of minimum requirements. Those applicants who possess the minimum requirements for the class will move on to the next step in the examination process. * 2) An Oral Examination which will be weighted as 100% of the applicant's final examination score. 3) A thorough Background Investigation and Psychological Examination will be made of all prospective Deputy Sheriffs. A record of any felony conviction will result in disqualification. *Applicants must submit a valid PAT/WSTB score in order to move forward in the recruitment process. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. For more information on the Civil Service Selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . Selection Plan Applicants will be informed via e-mail with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN - For applications submitted by the April 5, 2024* , filing deadline. Deadline for Filing: Continuous Review of Applications and Supplemental Questionnaires for Minimum Qualification: Continuous Oral Exam *Week of April 29, 2024 *Updated 3/4/2024 Continuous: We will accept applications during thisperiod . All applications must be completed according to the instructions. Incomplete applications, and resumes in lieu of properly completed applications, will not be considered. Applications and supplemental questionnaires will only be accepted electronically,via the County's online application system by 5pm on the deadline for filing. Please note thatcompletingan application template is not the same as submitting an application for this position. To apply for the position, select the "Click Here to Apply" link on the announcement. IMPORTANT: In addition to a completed application, applicants must submit a valid PAT/WSTB score in order to move forward in the recruitment process. PAT/WTSB scores must be submitted to the recruitment analyst, Elaine Lemi, at elaine.lemi@acgov.org . Veterans’ Preference Each applicant entitled to veterans’ preference as provided in the Alameda County Civil Service Rules who has served in the armed forces of the United States during a war or campaign as defined by Section 1897 of the Government Code of the State of California and who has been discharged or released under honorable conditions and wishes to claim such preference shall do so by presenting proof of his/her honorable discharge (DD214) from the armed forces of the United States, showing the dates of his/her military service. Each applicant entitled to Disabled Veterans’ points as provided in the Alameda County Civil Service Rules, who wishes to claim such preference shall additionally present proof of military-connected disability from the United States Veterans Administration. U.S. military veterans (including applicants already employed by the County of Alameda) intending to claim preferential consideration pursuant to Alameda County Civil Service Rules must present proof of honorable discharge or release (DD Form 214) concurrent with this application but in no event later than the final step in the recruitment process (usually the oral interview.) To claim veteran’s preference, proof must be presented during check in on the date of the applicant’s scheduled oral interview. Failure to submit proof by this date will forfeit the applicant's claim to veterans' preference in such examination. Applicants will be required to presenta valid photoI.D. for admittance to each phase of the examination, i.e., driver's license, military I.D., Passport, or California Department of Motor Vehicle's I.D. card. *WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN* Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statues. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall wellbeing. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g., At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g., theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page and clicking on the link 'last notice sent' for the respective recruitment. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Elaine Lemi | Human Resources Analyst Human Resource Services, County of Alameda (510) 272-6434 | elaine.lemi@acgov.org DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Introduction NOW OFFERING $15,000 HIRING BONUS* *Effective August 9, 2020, paid incrementally over 4 years THIS IS A NEWCONTINUOUSEXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. This examination may be reopened as necessary, and the names of additional candidates merged onto the existing list according to examination score. Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Failure to submit the Application or Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications and supplemental questionnaires will only be accepted on-line. This is a continuous filing exam with filing deadlines on the first Friday of each month . WOMEN, MINORITIES, AND MILITARY VETERANS ARE STRONGLY ENCOURAGED TO APPLY Veterans who pass the examination process and provide a DD214 that meets the County’s criteria will receive additional points added to their final overall score. If you have previously applied or started an application for the Deputy Sheriff II (Lateral) , Examination #23-8604-01 , please contact the examination analyst, Elaine Lemi, at elaine.lemi@acgov.org to reapply. In order to reapply, you must contact the analyst to have your previous application released back to you. DO NOT SUBMIT A DUPLICATE APPLICATION . The scores and dispositions of candidates for this examination will be merged with previous exam participants. If you previously submitted an application and choose to reapply, your new score/disposition will replace your current disposition. If you do not wish to change your score/disposition, you are not required to reapply to this examination. Candidates who received a qualifying score cannot participate in the examination within six (6) months of their disposition notice. Candidates who did not qualify may reapply sixty (60) days from their disposition notice. Candidates who failed any of the exam components (i.e., written, oral exam), may reapply sixty (60) days from the exam date. * Please read the announcement in its entirety for important dates and information. DESCRIPTION ABOUT THE ALAMEDA COUNTY SHERIFF'S OFFICE The Alameda County Sheriff's Office is a full-service law enforcement agency accredited through the Commission on Accreditation for Law Enforcement Agencies (CALEA) for its law enforcement services, its Regional Training Center, andits Dispatch Unit; the American Society of Crime Laboratory Directors Laboratory Accreditation Board for its Crime Lab; the Bomb Squad Commanders Advisory Board for its Explosive Ordinance Unit. Additionally, the agency's health care provider, Wellpath, has experience working with the National Commission on Correctional Health Care (NCCHC). The Sheriff's Office has a current budget of approximately $600 million and has over 1600 authorized positions, including in excess of 1000 sworn personnel. The agency's Chief Executive Officer is Sheriff / Coroner Yesenia L. Sanchez, who is assisted in the operation of the agency by Undersheriff April Luckett-Fahimi, Assistant Sheriffs Emmanuel Christy, and Daniel McNaughton. The Sheriff of Alameda County is responsible for a vast array of tasks and duties, including the following: Providing security to the Consolidated Superior Courts Operating the Coroner's Bureau Operating full-service criminalistics laboratory Performing Civil Process Operating a County Jail (Santa Rita) Operating the County Office of Emergency Services Providing patrol and investigative services to the unincorporated areas of Alameda County Pursuant to contractual agreements, providing patrol and investigative services to the City of Dublin, Oakland International Airport, Highland County Hospital, Social Services, and to the Alameda-Contra Costa Transit District Conducting a basic academy pursuant to Police Officer Standards and Training (P.O.S.T.) requirements. [ Sheriff's Academy website ] Providing Fish and Game enforcement Project Director of the Narcotics Task Force Serving as the Executive Director of the Sexual Assault Felony Enforcement (SAFE) Task Force Operating a Marine Patrol Unit in the San Francisco Bay waters. For more detailed information about the agency, visit: Alameda County's Sheriff's Office . THE POSITION Deputy Sheriffs, under general supervision at the higher level (Deputy Sheriff II), and close supervision at the lower level (Deputy Sheriff I), supervise the work and conduct of inmates in a county correctional institution; patrol an area and enforce law and order; receive and serve civil process; maintain order in courts; assist with special investigations; investigates circumstances surrounding death in cases referred to Coroner; under direction, coordinate emergency services programs and volunteer activities; and do related work as required. For more detailed information about the job classification, visit: Deputy Sheriff II (#8604) . MINIMUM QUALIFICATIONS EITHER I Experience : The equivalent of eighteen (18) months of experience as a Deputy Sheriff I in the Alameda County classified Service and possession of a California Peace Officer Standards and Training (POST) Basic certificate. OR II Experience: A minimum of 36 months full-time experience as a Peace Officer in a California law enforcement agency (municipal or state police department, Sheriff’s department, or California Highway Patrol) with a separation date within 36 months of application date and possession of a California POST Basic certificate. OR III Experience: A minimum of 36 months full-time experience as a peace officer in a law enforcement agency outside of California and possession of a valid Basic Course Waiver (BCW) issued by California POST. AND License : Valid California State Motor Vehicle Operator's license by date of appointment. Age : Must be at least 21 years of age at time of appointment. Citizenship : Candidates are not required to be a US citizen but must be legally authorized to work in the United States under federal law. (SB 960). Special Requirement : Federal law and County policy requires that certain positions in the class of Deputy Sheriff I, which require a commercial driver's license and the performance of duties defined as "safety sensitive," are subject to post-offer/pre-placement/pre-duty, reasonable suspicion, post-accident, random, return-to-duty and follow-up drug and alcohol testing. A thorough background investigation will be made of all prospective Deputy Sheriffs. A record of any felony conviction will result in disqualification. Physical Requirement : Hearing must be normal in each ear. Using both eyes, must have far vision of at least 20/100 without glasses, correctable to 20/20 with glasses. Must be free from color blindness and permanent abnormality in either eye. These standards are confined to far vision and color vision. There are additional standards which may apply to other possible specific visual deficiencies. Applicants must be in excellent physical condition with above average strength, endurance, and agility and must meet California POST approved safety member physical standards. NOTE : The Civil Service Commission may modify the above Minimum Qualifications in the announcementof an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates must possess the following competencies: Ability to : Read, understand, interpret and apply department policies, rules, laws, and ordinances pertaining to law enforcement work. Write clear, concise comprehensive reports. Accurately observe and remember names, faces, numbers, and events. Establish and maintain effective working relations with others. Exert physical force in the apprehension of suspects and in the saving of lives and property. Use good judgment in emergency or critical situations. Identify and address issues, problems, and opportunities. Interact with others in a way that gives them confidence in one’s intentions. Work effectively even when under stress or experiencing conflict. Communicate clearly and concisely verbally and in writing. Perform routine clerical and record keeping duties. Quickly learn and apply the rules, procedures, laws, and regulations relevant to the work. EXAMINATION COMPONENTS ***IMPORTANT TESTING INFORMATION - PLEASE READ IN ITS ENTIRETY*** Applicants must complete the Physical Abilities Test (PAT)/Work Sample Test Battery (WSTB). The acceptable pass point for the PAT/WSTB is 320 . Valid WSTB scores must be on the agency's letterhead and reflect the date of the test. Scores are valid for one year from the test date. Valid PAT/WSTB scores must be submitted to the recruitment analyst, Elaine Lemi, at elaine.lemi@acgov.org . In order to be invited to the oral examination, applicants must submit a WSTB score. Failure to submit a valid WSTB score will prevent applicants from moving forward in the recruitment process. Applicants who have not taken the WSTB exam may take the exam with the Alameda County Sheriff's Office. To view upcoming test dates andregister, please visit: PELLETB and PAT/WSTB Test Registration . Pick "PAT/WSTB" from the drop-down menu. Test scores must be submitted to the recruitment analyst, Elaine Lemi, at elaine.lemi@acgov.org . THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: 1) A review of applications and supplemental questionnaires to verify possession of minimum requirements. Those applicants who possess the minimum requirements for the class will move on to the next step in the examination process. * 2) An Oral Examination which will be weighted as 100% of the applicant's final examination score. 3) A thorough Background Investigation and Psychological Examination will be made of all prospective Deputy Sheriffs. A record of any felony conviction will result in disqualification. *Applicants must submit a valid PAT/WSTB score in order to move forward in the recruitment process. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. For more information on the Civil Service Selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . Selection Plan Applicants will be informed via e-mail with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN - For applications submitted by the April 5, 2024* , filing deadline. Deadline for Filing: Continuous Review of Applications and Supplemental Questionnaires for Minimum Qualification: Continuous Oral Exam *Week of April 29, 2024 *Updated 3/4/2024 Continuous: We will accept applications during thisperiod . All applications must be completed according to the instructions. Incomplete applications, and resumes in lieu of properly completed applications, will not be considered. Applications and supplemental questionnaires will only be accepted electronically,via the County's online application system by 5pm on the deadline for filing. Please note thatcompletingan application template is not the same as submitting an application for this position. To apply for the position, select the "Click Here to Apply" link on the announcement. IMPORTANT: In addition to a completed application, applicants must submit a valid PAT/WSTB score in order to move forward in the recruitment process. PAT/WTSB scores must be submitted to the recruitment analyst, Elaine Lemi, at elaine.lemi@acgov.org . Veterans’ Preference Each applicant entitled to veterans’ preference as provided in the Alameda County Civil Service Rules who has served in the armed forces of the United States during a war or campaign as defined by Section 1897 of the Government Code of the State of California and who has been discharged or released under honorable conditions and wishes to claim such preference shall do so by presenting proof of his/her honorable discharge (DD214) from the armed forces of the United States, showing the dates of his/her military service. Each applicant entitled to Disabled Veterans’ points as provided in the Alameda County Civil Service Rules, who wishes to claim such preference shall additionally present proof of military-connected disability from the United States Veterans Administration. U.S. military veterans (including applicants already employed by the County of Alameda) intending to claim preferential consideration pursuant to Alameda County Civil Service Rules must present proof of honorable discharge or release (DD Form 214) concurrent with this application but in no event later than the final step in the recruitment process (usually the oral interview.) To claim veteran’s preference, proof must be presented during check in on the date of the applicant’s scheduled oral interview. Failure to submit proof by this date will forfeit the applicant's claim to veterans' preference in such examination. Applicants will be required to presenta valid photoI.D. for admittance to each phase of the examination, i.e., driver's license, military I.D., Passport, or California Department of Motor Vehicle's I.D. card. *WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN* Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statues. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall wellbeing. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g., At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g., theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page and clicking on the link 'last notice sent' for the respective recruitment. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Elaine Lemi | Human Resources Analyst Human Resource Services, County of Alameda (510) 272-6434 | elaine.lemi@acgov.org DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: Continuous
City of Portland, Oregon
Portland, Oregon, United States
The Position About the Position Job Appointment: Casual, Part-time. Work Schedule: These are part-time positions with flexible hours and may include days, evenings, weekends, and holidays. Work hours can be assigned verbally and depend on enrollment levels, needs of the program, and other factors. There is no guarantee of the number of hours needed each week nor the number of hours worked from week to week. Employees in these positions serve at will. Work Location: Portland Tennis Center Benefits: These positions have limited benefit eligibility. Please review the Benefits tab for more information. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Application Materials: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to submit a work history and answer supplemental questions for this application. Position Summary The Portland Tennis Center is an 8 indoor/4 outdoor thriving public tennis facility located in the heart of Portland, Oregon. Our staff, patrons, and surrounding community are not only diverse, but friendly, fun, caring and down to earth. The Portland Tennis Center is the central hub for all tennis and pickleball related activities throughout Portland. Our center manages over 100 outdoor tennis courts in our beautiful scenic parks, giving us unlimited potential to reach thousands of people within our community for tennis and pickleball. Our vibrant Tennis Center has unique, specialized tennis programs for any level of play, including both adults and juniors. There are also program scholarship opportunities and free programs that benefit the entire community. The Portland Tennis Center aspires to meet the tennis needs of our community through professional, well trained, friendly staff and creative tennis programming for all ages. Come join the fun! This is an open and continuous recruitment for year-round employment. Eligible applicants will only be contacted when positions become available. Positions Include: Parks Activities Specialist: Instructor I - Assistant Instructor Parks Activities Specialist: Professional Tennis Instructor Recreation Associate: Customer Service Representative Find out more below about these job types, locations, hours and pay ranges. Parks Activities Specialist - Instructor Position/s: Instructor I & Professional Tennis Instructor The Professional Tennis Instructor coordinates with staff to plan and schedule classes and programs. They communicate with staff regarding supplies, space, and other needs. This includes setting up and taking down class equipment as necessary. This role develops a rapport with class members, responding to their questions and concerns. They observe students’ progress and discuss it with students, when appropriate. Professional Tennis Instructors always demonstrate appropriate classroom management to ensure safe and effective classes. They provide one-on-one or small group tennis assessments and consultations as assigned. In addition, they assist patrons with proper body alignment, equipment use, and recommend safe techniques when playing. Professional Tennis Instructors promote other Portland Parks & Recreation (PP&R) classes and information to participants. They also are required to follow and model all PP&R rules, policies & procedures. This role maintains excellent communication with all staff and customers, through verbal and written means. They also attend all mandatory staff meetings and trainings, and promptly respond to safety hazards and emergency situations. Professional Tennis Instructors may perform other duties as assigned. Instructor I - Assistant Instructor Type of Instruction : Assistant instructors support delivery of a variety of classes and activities. They are an aid to program delivery and not responsible for the lesson planning or class content. Shift Range: All operating hours. Professional Tennis Instructor* Type of Instruction : The ideal candidate for the Tennis Professional Instructor develops lesson plans and curricula, based upon overall program objectives and guidelines. They instruct classes in recreation and leisure services in specialty or assignment. This role will prepare materials for the instructor of classes, as well as monitor participation and evaluate classes. They will provide accurate and detailed tennis assessments, individual tennis training, and high energy motivation. Professional tennis instructors teach lessons that require certification. *Required Certifications (must hold at least one): Instructor Coach Certification with the USPTA or PTR Associate Coach, Professional Coach Certification with the USPTA or PTR, Elite Professional Coach Certification with the USPTA or PTR or Master Professional Coach Certification with the USPTA or PTR. Shift Range: All operating hours (primarily weekday afternoons and evenings). Ages: Instructor (Must be at least 15 years old) Wage Range (applicants start at the entry hourly rate): Parks Activities Specialist - Instructor I $18.00 - $21.00 (entry is $18.00) Parks Activities Specialist - Professional Tennis Instructor (wages determined by level of certification below) Instructor Coach Certification with the USPTA or PTR $24.00-$30.00 (entry is $24.00) Professional Coach Certification with the USPTA or PTR $28.00-$34.00 (entry is $28.00) Elite Professional Coach Certification with USPTA or PTR $32.00-$38.00 (entry is $32.00) Master Professional Coach Certification with USPTA or PTR $36.00-$42.00 (entry is $36.00) Training Wage: Instructor training wage is $18.00 for all instructor positions. Recreation Associate - Customer Service Representative Position/s: Recreation Associate - Customer Service Representative Customer Service Representatives are responsible for providing quality customer service to everyone, either on site or over the phone, when representing Portland Parks & Recreation (PP&R) in a variety of locations where PP&R provides programs, activities and/or information sessions. This list includes, but is not limited to: PP&R Centers/buildings, pools, parks, outreach events, schools, and other places. This role has frequent interaction with the public and Portland Parks & Recreation staff. Customer Service Representative Portland Tennis Center Customer Service Representatives duties include the following: managing reservations, events, lessons, answering phones, providing clerical support, and processing payments through ActiveNet. This role also assists with cleaning and maintaining the facility throughout the day, including setting up equipment. Ages: Customer Service Representative (Must be at least 15 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Customer Service Representative $18.90 - $22.05 (entry is $18.90) Training Wage: The training wage is $18.90 for all customer service positions. Please note: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view the labor agreement, please go to the Labor agreements webpage and click on the appropriate link. About Portland Parks & Recreation Portland Parks & Recreation (PP&R) is committed to the overall Citywide vision that race will have no detrimental effect on people of color, refugee and immigrant communities in accessing our parks and natural areas, or from the benefit of our services. We recognize, understand, and encourage celebration of the differences that surround us. Diversity and equity are vital to PP&R's ideals and values. The City of Portland, Oregon is a growing and diverse city of 650,000 residents, nearly 20% of whom speak languages other than English at home. PP&R values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. PP&R encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. Although not required, PP&R encourages candidates that can fluently speak another language to include that information in their application materials. Multilingual candidates are encouraged to apply. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Studies have shown that women and People of Color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your life experiences and qualifications for the role. Have a question? Contact Information: Vanessa Valdez, Recruiter Bureau of Human Resources Vanessa.Valdez@portlandoregon.gov To Qualify The following minimum qualifications are required for these positions: 1. Ability to promote a welcoming and friendly atmosphere. 2. General knowledge of assigned recreation area. 3. Ability to communicate effectively with diverse groups of people. 4. Ability to recognize and respond to safety and emergency situations. 5. Ability to problem-solve and respond to customer concerns. The Recruitment Process NOTE: This is an open and continuous recruitment for year-round employment. This means interview and hiring dates are not set at this time, and will depend on position need and availability. Eligible applicants will only be contacted when positions become available. Step 1: Apply online between January 15, 2024 - June 30, 2024 Required Application Materials: Work History Answers to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, 0D214-Member 4, VA Benefit Letter, etc.) by the closing date of the recruitment. Application Tips Your responses to the supplemental questions should include details describing your education, training and/or personal or professional experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your work history should support the details described in your responses to the supplemental questions. Do not attach materials not requested . Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. Step 2: Minimum Qualification Evaluation: Week of January 22, 2024, and weekly thereafter. An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their work history and supplemental questions. Your work history and answers to the supplemental questions will be the basis for our pass/fail evaluation of your qualifications for participation in the next step. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Step 3: Establishment of Eligible List: Eligible applicants will only be contacted when positions become available. Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): Eligible applicants will only be contacted when positions become available. Hiring bureau will review and select candidates for an interview Step 5: Offer of Employment: Eligible applicants will only be contacted when positions become available. Step 6: Start Date: A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change. Additional Information Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations An Equal Opportunity / Affirmative Action Employer This summary outlines the benefit programs, actual benefits may vary depending on bargaining unit and employment status. The City of Portland offers a comprehensive benefit package that is competitive with other private and public sector employers. More detailed information can be obtained by calling the Health & Financial Benefits Office at 503-823-6031. Health Care (Medical, Vision and Dental) Casual employees can become eligible for health benefits (medical, dental & vision) through Affordable Care Act (ACA) employer provisions if they meet the necessary paid hours requirement, as determined by the Health & Financial Benefits Office. Retirement Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP) The City currently pays the employee's share of the retirement contribution. Employees who are OPSRP members are vested after five years of contributions or when they reach age 65 (age 60 for police and fire.) Sick Leave Casual employees accrue sick leave as outlined in the City of Portland protected sick time law. Family Medical Leave In accordance with federal and state law, and the City policy for family medical leave, the City grants family and medical leave to eligible employees for certain family and medical related reasons. Closing Date/Time: 6/30/2024 11:59 PM Pacific
Mar 07, 2024
Full Time
The Position About the Position Job Appointment: Casual, Part-time. Work Schedule: These are part-time positions with flexible hours and may include days, evenings, weekends, and holidays. Work hours can be assigned verbally and depend on enrollment levels, needs of the program, and other factors. There is no guarantee of the number of hours needed each week nor the number of hours worked from week to week. Employees in these positions serve at will. Work Location: Portland Tennis Center Benefits: These positions have limited benefit eligibility. Please review the Benefits tab for more information. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Application Materials: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to submit a work history and answer supplemental questions for this application. Position Summary The Portland Tennis Center is an 8 indoor/4 outdoor thriving public tennis facility located in the heart of Portland, Oregon. Our staff, patrons, and surrounding community are not only diverse, but friendly, fun, caring and down to earth. The Portland Tennis Center is the central hub for all tennis and pickleball related activities throughout Portland. Our center manages over 100 outdoor tennis courts in our beautiful scenic parks, giving us unlimited potential to reach thousands of people within our community for tennis and pickleball. Our vibrant Tennis Center has unique, specialized tennis programs for any level of play, including both adults and juniors. There are also program scholarship opportunities and free programs that benefit the entire community. The Portland Tennis Center aspires to meet the tennis needs of our community through professional, well trained, friendly staff and creative tennis programming for all ages. Come join the fun! This is an open and continuous recruitment for year-round employment. Eligible applicants will only be contacted when positions become available. Positions Include: Parks Activities Specialist: Instructor I - Assistant Instructor Parks Activities Specialist: Professional Tennis Instructor Recreation Associate: Customer Service Representative Find out more below about these job types, locations, hours and pay ranges. Parks Activities Specialist - Instructor Position/s: Instructor I & Professional Tennis Instructor The Professional Tennis Instructor coordinates with staff to plan and schedule classes and programs. They communicate with staff regarding supplies, space, and other needs. This includes setting up and taking down class equipment as necessary. This role develops a rapport with class members, responding to their questions and concerns. They observe students’ progress and discuss it with students, when appropriate. Professional Tennis Instructors always demonstrate appropriate classroom management to ensure safe and effective classes. They provide one-on-one or small group tennis assessments and consultations as assigned. In addition, they assist patrons with proper body alignment, equipment use, and recommend safe techniques when playing. Professional Tennis Instructors promote other Portland Parks & Recreation (PP&R) classes and information to participants. They also are required to follow and model all PP&R rules, policies & procedures. This role maintains excellent communication with all staff and customers, through verbal and written means. They also attend all mandatory staff meetings and trainings, and promptly respond to safety hazards and emergency situations. Professional Tennis Instructors may perform other duties as assigned. Instructor I - Assistant Instructor Type of Instruction : Assistant instructors support delivery of a variety of classes and activities. They are an aid to program delivery and not responsible for the lesson planning or class content. Shift Range: All operating hours. Professional Tennis Instructor* Type of Instruction : The ideal candidate for the Tennis Professional Instructor develops lesson plans and curricula, based upon overall program objectives and guidelines. They instruct classes in recreation and leisure services in specialty or assignment. This role will prepare materials for the instructor of classes, as well as monitor participation and evaluate classes. They will provide accurate and detailed tennis assessments, individual tennis training, and high energy motivation. Professional tennis instructors teach lessons that require certification. *Required Certifications (must hold at least one): Instructor Coach Certification with the USPTA or PTR Associate Coach, Professional Coach Certification with the USPTA or PTR, Elite Professional Coach Certification with the USPTA or PTR or Master Professional Coach Certification with the USPTA or PTR. Shift Range: All operating hours (primarily weekday afternoons and evenings). Ages: Instructor (Must be at least 15 years old) Wage Range (applicants start at the entry hourly rate): Parks Activities Specialist - Instructor I $18.00 - $21.00 (entry is $18.00) Parks Activities Specialist - Professional Tennis Instructor (wages determined by level of certification below) Instructor Coach Certification with the USPTA or PTR $24.00-$30.00 (entry is $24.00) Professional Coach Certification with the USPTA or PTR $28.00-$34.00 (entry is $28.00) Elite Professional Coach Certification with USPTA or PTR $32.00-$38.00 (entry is $32.00) Master Professional Coach Certification with USPTA or PTR $36.00-$42.00 (entry is $36.00) Training Wage: Instructor training wage is $18.00 for all instructor positions. Recreation Associate - Customer Service Representative Position/s: Recreation Associate - Customer Service Representative Customer Service Representatives are responsible for providing quality customer service to everyone, either on site or over the phone, when representing Portland Parks & Recreation (PP&R) in a variety of locations where PP&R provides programs, activities and/or information sessions. This list includes, but is not limited to: PP&R Centers/buildings, pools, parks, outreach events, schools, and other places. This role has frequent interaction with the public and Portland Parks & Recreation staff. Customer Service Representative Portland Tennis Center Customer Service Representatives duties include the following: managing reservations, events, lessons, answering phones, providing clerical support, and processing payments through ActiveNet. This role also assists with cleaning and maintaining the facility throughout the day, including setting up equipment. Ages: Customer Service Representative (Must be at least 15 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Customer Service Representative $18.90 - $22.05 (entry is $18.90) Training Wage: The training wage is $18.90 for all customer service positions. Please note: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view the labor agreement, please go to the Labor agreements webpage and click on the appropriate link. About Portland Parks & Recreation Portland Parks & Recreation (PP&R) is committed to the overall Citywide vision that race will have no detrimental effect on people of color, refugee and immigrant communities in accessing our parks and natural areas, or from the benefit of our services. We recognize, understand, and encourage celebration of the differences that surround us. Diversity and equity are vital to PP&R's ideals and values. The City of Portland, Oregon is a growing and diverse city of 650,000 residents, nearly 20% of whom speak languages other than English at home. PP&R values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. PP&R encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. Although not required, PP&R encourages candidates that can fluently speak another language to include that information in their application materials. Multilingual candidates are encouraged to apply. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Studies have shown that women and People of Color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your life experiences and qualifications for the role. Have a question? Contact Information: Vanessa Valdez, Recruiter Bureau of Human Resources Vanessa.Valdez@portlandoregon.gov To Qualify The following minimum qualifications are required for these positions: 1. Ability to promote a welcoming and friendly atmosphere. 2. General knowledge of assigned recreation area. 3. Ability to communicate effectively with diverse groups of people. 4. Ability to recognize and respond to safety and emergency situations. 5. Ability to problem-solve and respond to customer concerns. The Recruitment Process NOTE: This is an open and continuous recruitment for year-round employment. This means interview and hiring dates are not set at this time, and will depend on position need and availability. Eligible applicants will only be contacted when positions become available. Step 1: Apply online between January 15, 2024 - June 30, 2024 Required Application Materials: Work History Answers to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, 0D214-Member 4, VA Benefit Letter, etc.) by the closing date of the recruitment. Application Tips Your responses to the supplemental questions should include details describing your education, training and/or personal or professional experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your work history should support the details described in your responses to the supplemental questions. Do not attach materials not requested . Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. Step 2: Minimum Qualification Evaluation: Week of January 22, 2024, and weekly thereafter. An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their work history and supplemental questions. Your work history and answers to the supplemental questions will be the basis for our pass/fail evaluation of your qualifications for participation in the next step. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Step 3: Establishment of Eligible List: Eligible applicants will only be contacted when positions become available. Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): Eligible applicants will only be contacted when positions become available. Hiring bureau will review and select candidates for an interview Step 5: Offer of Employment: Eligible applicants will only be contacted when positions become available. Step 6: Start Date: A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change. Additional Information Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations An Equal Opportunity / Affirmative Action Employer This summary outlines the benefit programs, actual benefits may vary depending on bargaining unit and employment status. The City of Portland offers a comprehensive benefit package that is competitive with other private and public sector employers. More detailed information can be obtained by calling the Health & Financial Benefits Office at 503-823-6031. Health Care (Medical, Vision and Dental) Casual employees can become eligible for health benefits (medical, dental & vision) through Affordable Care Act (ACA) employer provisions if they meet the necessary paid hours requirement, as determined by the Health & Financial Benefits Office. Retirement Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP) The City currently pays the employee's share of the retirement contribution. Employees who are OPSRP members are vested after five years of contributions or when they reach age 65 (age 60 for police and fire.) Sick Leave Casual employees accrue sick leave as outlined in the City of Portland protected sick time law. Family Medical Leave In accordance with federal and state law, and the City policy for family medical leave, the City grants family and medical leave to eligible employees for certain family and medical related reasons. Closing Date/Time: 6/30/2024 11:59 PM Pacific
City of Portland, Oregon
Portland, Oregon, United States
The Position Portland Parks & Recreation (PP&R) is hiring people for part-time, year-round jobs in the Recreation Division! Job Appointment: Casual, Part-time. Work Schedule: These are part-time positions with flexible hours and may include days, evenings, weekends, and holidays. Work hours can be assigned verbally and depend on enrollment levels, needs of the program, and other factors. There is no guarantee of the number of hours needed each week nor the number of hours worked from week to week. Employees in these positions serve at will. Work Location: At various community centers across Portland, OR. Benefit: These positions have limited benefit eligibility. Please review the Benefits tab for more information. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to submit a work history and answer supplemental questions for this application. Position Summary: Portland Parks & Recreation currently operates eight Community Centers that serve and engage the public within the Portland area. Community Centers are open to the public for drop-in and registered activities including, but not limited to swim lessons, camps, sports, art classes, music lessons, Adaptive & Inclusive Recreation programming, Lifelong Recreation programming, and TeenForce. We are looking for people to work at the following Community Centers: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, Southwest, and Woodstock. This is an open and continuous recruitment for year-round employment. Eligible applicants will only be contacted when positions become available. Positions include: Counselor Attendant Customer Service Representative Instructor I & II Find out more below about these job types, locations, hours and pay ranges. RECREATION ASSOCIATE - COUNSELOR Position/s: Counselor & Lead Counselor Counselors organize, plan, and lead a variety of activities including art, crafts, music, performance, science, games, nature, and sports in addition to supporting the physical, social, and cognitive development of preschool and school-aged participants. Positions will be responsible for maintaining discipline and safety while monitoring youth, consistently modeling appropriate behavior, maintaining accurate program records, and performing maintenance duties as assigned. Counselor: Preschool Aide Counselor: Assist Lead Portland Parks Preschool Teachers. Shifts can include mornings and afternoons. Locations: East Portland Community Center, Montavilla Community Center, Peninsula Park Community Center, and Southwest Community Center. Shift Range: Weekday mornings and afternoons. Counselor: After School Program Counselor: Help with afterschool programs and instruction. Locations: Charles Jordan Community Center, Peninsula Park Community Center, and St. Johns Community Center. Shift Range: Weekday afternoons and evenings between 1:45pm-6:00pm. Lead Counselor: Help with afterschool programs and instruction. Participates in program leadership and provides direction to counselor staff. Location: Peninsula Park Community Center. Shift Range: Weekday afternoons from 3:00-6:00pm. Counselor: No School Day Camps Counselor: Help with youth camps during no-school days during school Winter and Spring breaks. Shifts can include mornings, afternoons, and evenings. Locations: Charles Jordan, East Portland, Matt Dishman, Peninsula Park, St. Johns, and Southwest Community Centers. Shift Range: Weekday early mornings, mornings, afternoon, and evenings during PPS no school days. Lead Counselor: Help with youth camps during no-school days during Winter and Spring breaks. Participates in program leadership and provides direction to counselor staff. Locations: Charles Jordan, East Portland, Matt Dishman, Peninsula Park, St. Johns, and Southwest Community Centers. Shift Range: Weekday early mornings, mornings, afternoon, and evenings during PPS no school days. Ages: Counselor (Must be at least 15 years old) Lead Counselor (Must be at least 18 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Counselor $18.90 - $22.05 (entry is $18.90) Recreation Associate - Lead Counselor $20.90 - $24.05 (entry is $20.90) Training Wage: The training wage is $18.90 for all counselor positions. Union Representation: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view this labor agreement, please click here . RECREATION ASSOCIATE - ATTENDANT Position/s: Attendant- These positions are union represented. Attendants will monitor drop-in recreation activities in their assignment. Creates a welcoming atmosphere, engages with park and facility guests, provides excellent customer service and is a resource for PP&R information. Maintains clean facilities and/or park spaces, monitors use of space and needs of guests, is proactive in addressing potential safety concerns, upholds the PP&R code of conduct, communicates with supervisor, rangers, and security under established guidelines. Monitors participation and completes needed paperwork and record keeping. Attendant - Facility Attendant Maintains cleanliness and order of facility, stocks inventory, conducts set-up and take down of equipment for programs and rentals, physically moves items from space to space inside the facility and outdoors. Fosters an environment that is organized, safe, and welcoming. Locations: Charles Jordan, East Portland, Matt Dishman, Peninsula Park, and St. Johns Community Centers. Shift Ranges: Can include weekday and weekend early mornings, mornings, afternoon, and evenings, and possible holidays. Attendant - Drop-in Attendant Oversees Drop-In activity, gathers equipment needed, maintains a safe and clean space, and engages with participants, notify participants of the end of the activity time, returns all equipment to proper storage. Proactively addressing safety concerns, monitoring participation, and maintaining necessary paperwork and records are key aspects of their responsibilities. Fosters an environment that is organized, safe, and welcoming. Locations: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, and Southwest Community Centers. Shift Ranges: Can include weekday and weekend early mornings, mornings, afternoon, and evenings, and possible holidays. Attendant - Event Hosts Facilitates rental set-up and clean-up, and physically moves items from space to space inside the facility and outdoors. Leads party package activities. Fosters an environment that is organized, safe, and welcoming. Locations: East Portland, Montavilla, and Peninsula Park Community Centers. Shift Ranges : Can include weekday and weekend early mornings, mornings, afternoon, and evenings; possible after-hours rentals and holidays. Ages: Attendant (Must be at least 15 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Attendant $18.90 - $22.05 (entry is $18.90) Training Wage: The training wage is $18.90 for all attendant positions. Union Representation: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view this labor agreement, please click here . RECREATION ASSOCIATE - CUSTOMER SERVICE REPRESENTATIVE Position/s: Customer Service Representative - These positions are union represented. Responsible for providing quality customer service to everyone, either on site or over the phone, when representing Portland Parks & Recreation (PP&R) in a variety of environments, including, but not limited to, PP&R Centers/buildings, pools, parks, outreach events, schools, and other places where PP&R provides programs, activities and/or information sessions. This includes frequent interaction with the public and Portland Parks & Recreation staff. Customer Service Representative Complete registrations for activities and process and collect admissions for drop-in activities including aquatic and fitness programs, tennis courts, art studios. Demonstrate superior customer service skills. Provide facility reservation information, schedule lessons, sell concessions, process payments, answer phones, provide clerical support, take messages, and support facility rentals. Assist with cleaning and maintaining the facility throughout the day. Locations: Charles Jordan Community Center, East Portland Community Center, Matt Dishman Community Center, Montavilla Community Center, Peninsula Park Community Center, and Southwest Community Center. Shift Ranges: Can include weekday and weekend early mornings, mornings, afternoon, and evenings, and possible holidays. Ages: Customer Service Representative (Must be at least 18 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Customer Service Representative $18.90 - $22.05 (entry is $18.90) Training Wage: The training wage is $18.90 for all customer service positions. Union Representation: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view this labor agreement, please click here . PARKS ACTIVITIES SPECIALIST - INSTRUCTOR Position/s: Instructor Level I & II Instructors prepare and present introductory lessons/activities for programs and classes for a variety of age ranges including preschool, youth, teen, and adult. Areas of assignment are as follows: messy art, cooking, dance exploration, music exploration, sports, and movement, tumbling and dance exploration, fine arts, writing, and languages. Instructors create a welcoming atmosphere, engage with park and facility guests, provide excellent customer service and are a resource for PP&R information. Instructors will maintain clean facilities and/or park spaces, monitor use of space and needs of guests, is proactive in addressing potential safety concerns, upholds the PP&R code of conduct, communicates with supervisor, rangers, and security under established guidelines. Instructors monitor participation and complete needed paperwork and record keeping. Instructor I - Assistant Instructor Type of Instruction : Assistant instructors support delivery of a variety of classes and activities. They are an aid to program delivery and not responsible for the lesson planning or class content. Locations: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, Southwest, and Woodstock Community Centers. Shift Range: All operating hours. Instructor II - General Instructor Types of Instruction: General Instructors are responsible for lesson planning, class content, and instruction for a variety of general recreation activities including art, music, cooking, movement, dance, tumbling, gymnastics, and sports. Specialty art, music, fitness, and tennis programs employ specialty instructors. Locations: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, Southwest, and Woodstock Community Centers. Shift Range: All operating hours. *USA Gymnastics certified instructors are eligible for a wage step increase. Ages: Instructor (Must be at least 15 years old) Wage Range (applicants start at the entry hourly rate): Parks Activities Specialist - Instructor I $18.00 - $21.00 (entry is $18.00) Parks Activities Specialist - Instructor II $20.00 - $26.50 (entry is $20.00-$23.00 based on experience) Training Wage: Instructor training wage is $18.00 for all instructor positions. About the Bureau: Portland Parks & Recreation (PP&R) is committed to the overall Citywide vision that race will have no detrimental effect on people of color, refugee and immigrant communities in accessing our parks and natural areas, or from the benefit of our services. We recognize, understand, and encourage celebration of the differences that surround us. Diversity and equity are vital to PP&R’s ideals and values. The City of Portland, Oregon is a growing and diverse city of 650,000 residents, nearly 20% of whom speak languages other than English at home. PP&R values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. PP&R encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. Although not required, PP&R encourages candidates that can fluently speak another language to include that information in their application materials. Multilingual candidates are encouraged to apply. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Studies have shown that women and People of Color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your life experiences and qualifications for the role. Have a question? Contact Information: Cierra Maceo Recruiter cierra.maceo@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: 1. Ability to promote a welcoming and friendly atmosphere. 2. Knowledge of assigned recreation area. 3. Ability to communicate effectively with diverse groups of people. 4. Ability to recognize and respond to safety and emergency situations. 5. Ability to problem-solve and respond to customer concerns. The Recruitment Process NOTE: This is an open and continuous recruitment for year-round employment. This means interview and hiring dates are not set at this time and will depend on position need and availability. Eligible applicants will only be contacted when positions become available. STEP 1: Apply online between January 15 - June 30, 2024 Required Application Materials: Work History Answer to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc.) by the closing date of the recruitment. Application Tips: Your responses to the supplemental questions should include details describing your education, training and/or personal or professional experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your work history should support the details described in your responses to the supplemental questions. Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. Step 2: Minimum Qualification Evaluation : Week of January 22, 2024, and weekly thereafter An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their work history and supplemental questions. Your work history and responses to the supplemental questions will be the basis for our pass/fail evaluation of your qualifications for participation in the next step. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation phase 1 results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Step 3: Establishment of Eligible List: Eligible applicants will only be contacted when positions become available. Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): Eligible applicants will only be contacted when positions become available. Hiring bureau will review and select candidates for an interview. Step 5: Offer of Employment: Eligible applicants will only be contacted when positions become available. Step 6: Start Date: A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change. Additional Information Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations An Equal Opportunity / Affirmative Action Employer This summary outlines the benefit programs, actual benefits may vary depending on bargaining unit and employment status. The City of Portland offers a comprehensive benefit package that is competitive with other private and public sector employers. More detailed information can be obtained by calling the Health & Financial Benefits Office at 503-823-6031. Health Care (Medical, Vision and Dental) Casual employees can become eligible for health benefits (medical, dental & vision) through Affordable Care Act (ACA) employer provisions if they meet the necessary paid hours requirement, as determined by the Health & Financial Benefits Office. Retirement Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP) The City currently pays the employee's share of the retirement contribution. Employees who are OPSRP members are vested after five years of contributions or when they reach age 65 (age 60 for police and fire.) Sick Leave Casual employees accrue sick leave as outlined in the City of Portland protected sick time law. Family Medical Leave In accordance with federal and state law, and the City policy for family medical leave, the City grants family and medical leave to eligible employees for certain family and medical related reasons. Closing Date/Time: 6/30/2024 11:59 PM Pacific
Mar 07, 2024
Full Time
The Position Portland Parks & Recreation (PP&R) is hiring people for part-time, year-round jobs in the Recreation Division! Job Appointment: Casual, Part-time. Work Schedule: These are part-time positions with flexible hours and may include days, evenings, weekends, and holidays. Work hours can be assigned verbally and depend on enrollment levels, needs of the program, and other factors. There is no guarantee of the number of hours needed each week nor the number of hours worked from week to week. Employees in these positions serve at will. Work Location: At various community centers across Portland, OR. Benefit: These positions have limited benefit eligibility. Please review the Benefits tab for more information. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to submit a work history and answer supplemental questions for this application. Position Summary: Portland Parks & Recreation currently operates eight Community Centers that serve and engage the public within the Portland area. Community Centers are open to the public for drop-in and registered activities including, but not limited to swim lessons, camps, sports, art classes, music lessons, Adaptive & Inclusive Recreation programming, Lifelong Recreation programming, and TeenForce. We are looking for people to work at the following Community Centers: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, Southwest, and Woodstock. This is an open and continuous recruitment for year-round employment. Eligible applicants will only be contacted when positions become available. Positions include: Counselor Attendant Customer Service Representative Instructor I & II Find out more below about these job types, locations, hours and pay ranges. RECREATION ASSOCIATE - COUNSELOR Position/s: Counselor & Lead Counselor Counselors organize, plan, and lead a variety of activities including art, crafts, music, performance, science, games, nature, and sports in addition to supporting the physical, social, and cognitive development of preschool and school-aged participants. Positions will be responsible for maintaining discipline and safety while monitoring youth, consistently modeling appropriate behavior, maintaining accurate program records, and performing maintenance duties as assigned. Counselor: Preschool Aide Counselor: Assist Lead Portland Parks Preschool Teachers. Shifts can include mornings and afternoons. Locations: East Portland Community Center, Montavilla Community Center, Peninsula Park Community Center, and Southwest Community Center. Shift Range: Weekday mornings and afternoons. Counselor: After School Program Counselor: Help with afterschool programs and instruction. Locations: Charles Jordan Community Center, Peninsula Park Community Center, and St. Johns Community Center. Shift Range: Weekday afternoons and evenings between 1:45pm-6:00pm. Lead Counselor: Help with afterschool programs and instruction. Participates in program leadership and provides direction to counselor staff. Location: Peninsula Park Community Center. Shift Range: Weekday afternoons from 3:00-6:00pm. Counselor: No School Day Camps Counselor: Help with youth camps during no-school days during school Winter and Spring breaks. Shifts can include mornings, afternoons, and evenings. Locations: Charles Jordan, East Portland, Matt Dishman, Peninsula Park, St. Johns, and Southwest Community Centers. Shift Range: Weekday early mornings, mornings, afternoon, and evenings during PPS no school days. Lead Counselor: Help with youth camps during no-school days during Winter and Spring breaks. Participates in program leadership and provides direction to counselor staff. Locations: Charles Jordan, East Portland, Matt Dishman, Peninsula Park, St. Johns, and Southwest Community Centers. Shift Range: Weekday early mornings, mornings, afternoon, and evenings during PPS no school days. Ages: Counselor (Must be at least 15 years old) Lead Counselor (Must be at least 18 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Counselor $18.90 - $22.05 (entry is $18.90) Recreation Associate - Lead Counselor $20.90 - $24.05 (entry is $20.90) Training Wage: The training wage is $18.90 for all counselor positions. Union Representation: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view this labor agreement, please click here . RECREATION ASSOCIATE - ATTENDANT Position/s: Attendant- These positions are union represented. Attendants will monitor drop-in recreation activities in their assignment. Creates a welcoming atmosphere, engages with park and facility guests, provides excellent customer service and is a resource for PP&R information. Maintains clean facilities and/or park spaces, monitors use of space and needs of guests, is proactive in addressing potential safety concerns, upholds the PP&R code of conduct, communicates with supervisor, rangers, and security under established guidelines. Monitors participation and completes needed paperwork and record keeping. Attendant - Facility Attendant Maintains cleanliness and order of facility, stocks inventory, conducts set-up and take down of equipment for programs and rentals, physically moves items from space to space inside the facility and outdoors. Fosters an environment that is organized, safe, and welcoming. Locations: Charles Jordan, East Portland, Matt Dishman, Peninsula Park, and St. Johns Community Centers. Shift Ranges: Can include weekday and weekend early mornings, mornings, afternoon, and evenings, and possible holidays. Attendant - Drop-in Attendant Oversees Drop-In activity, gathers equipment needed, maintains a safe and clean space, and engages with participants, notify participants of the end of the activity time, returns all equipment to proper storage. Proactively addressing safety concerns, monitoring participation, and maintaining necessary paperwork and records are key aspects of their responsibilities. Fosters an environment that is organized, safe, and welcoming. Locations: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, and Southwest Community Centers. Shift Ranges: Can include weekday and weekend early mornings, mornings, afternoon, and evenings, and possible holidays. Attendant - Event Hosts Facilitates rental set-up and clean-up, and physically moves items from space to space inside the facility and outdoors. Leads party package activities. Fosters an environment that is organized, safe, and welcoming. Locations: East Portland, Montavilla, and Peninsula Park Community Centers. Shift Ranges : Can include weekday and weekend early mornings, mornings, afternoon, and evenings; possible after-hours rentals and holidays. Ages: Attendant (Must be at least 15 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Attendant $18.90 - $22.05 (entry is $18.90) Training Wage: The training wage is $18.90 for all attendant positions. Union Representation: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view this labor agreement, please click here . RECREATION ASSOCIATE - CUSTOMER SERVICE REPRESENTATIVE Position/s: Customer Service Representative - These positions are union represented. Responsible for providing quality customer service to everyone, either on site or over the phone, when representing Portland Parks & Recreation (PP&R) in a variety of environments, including, but not limited to, PP&R Centers/buildings, pools, parks, outreach events, schools, and other places where PP&R provides programs, activities and/or information sessions. This includes frequent interaction with the public and Portland Parks & Recreation staff. Customer Service Representative Complete registrations for activities and process and collect admissions for drop-in activities including aquatic and fitness programs, tennis courts, art studios. Demonstrate superior customer service skills. Provide facility reservation information, schedule lessons, sell concessions, process payments, answer phones, provide clerical support, take messages, and support facility rentals. Assist with cleaning and maintaining the facility throughout the day. Locations: Charles Jordan Community Center, East Portland Community Center, Matt Dishman Community Center, Montavilla Community Center, Peninsula Park Community Center, and Southwest Community Center. Shift Ranges: Can include weekday and weekend early mornings, mornings, afternoon, and evenings, and possible holidays. Ages: Customer Service Representative (Must be at least 18 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Customer Service Representative $18.90 - $22.05 (entry is $18.90) Training Wage: The training wage is $18.90 for all customer service positions. Union Representation: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view this labor agreement, please click here . PARKS ACTIVITIES SPECIALIST - INSTRUCTOR Position/s: Instructor Level I & II Instructors prepare and present introductory lessons/activities for programs and classes for a variety of age ranges including preschool, youth, teen, and adult. Areas of assignment are as follows: messy art, cooking, dance exploration, music exploration, sports, and movement, tumbling and dance exploration, fine arts, writing, and languages. Instructors create a welcoming atmosphere, engage with park and facility guests, provide excellent customer service and are a resource for PP&R information. Instructors will maintain clean facilities and/or park spaces, monitor use of space and needs of guests, is proactive in addressing potential safety concerns, upholds the PP&R code of conduct, communicates with supervisor, rangers, and security under established guidelines. Instructors monitor participation and complete needed paperwork and record keeping. Instructor I - Assistant Instructor Type of Instruction : Assistant instructors support delivery of a variety of classes and activities. They are an aid to program delivery and not responsible for the lesson planning or class content. Locations: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, Southwest, and Woodstock Community Centers. Shift Range: All operating hours. Instructor II - General Instructor Types of Instruction: General Instructors are responsible for lesson planning, class content, and instruction for a variety of general recreation activities including art, music, cooking, movement, dance, tumbling, gymnastics, and sports. Specialty art, music, fitness, and tennis programs employ specialty instructors. Locations: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, Southwest, and Woodstock Community Centers. Shift Range: All operating hours. *USA Gymnastics certified instructors are eligible for a wage step increase. Ages: Instructor (Must be at least 15 years old) Wage Range (applicants start at the entry hourly rate): Parks Activities Specialist - Instructor I $18.00 - $21.00 (entry is $18.00) Parks Activities Specialist - Instructor II $20.00 - $26.50 (entry is $20.00-$23.00 based on experience) Training Wage: Instructor training wage is $18.00 for all instructor positions. About the Bureau: Portland Parks & Recreation (PP&R) is committed to the overall Citywide vision that race will have no detrimental effect on people of color, refugee and immigrant communities in accessing our parks and natural areas, or from the benefit of our services. We recognize, understand, and encourage celebration of the differences that surround us. Diversity and equity are vital to PP&R’s ideals and values. The City of Portland, Oregon is a growing and diverse city of 650,000 residents, nearly 20% of whom speak languages other than English at home. PP&R values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. PP&R encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. Although not required, PP&R encourages candidates that can fluently speak another language to include that information in their application materials. Multilingual candidates are encouraged to apply. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Studies have shown that women and People of Color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your life experiences and qualifications for the role. Have a question? Contact Information: Cierra Maceo Recruiter cierra.maceo@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: 1. Ability to promote a welcoming and friendly atmosphere. 2. Knowledge of assigned recreation area. 3. Ability to communicate effectively with diverse groups of people. 4. Ability to recognize and respond to safety and emergency situations. 5. Ability to problem-solve and respond to customer concerns. The Recruitment Process NOTE: This is an open and continuous recruitment for year-round employment. This means interview and hiring dates are not set at this time and will depend on position need and availability. Eligible applicants will only be contacted when positions become available. STEP 1: Apply online between January 15 - June 30, 2024 Required Application Materials: Work History Answer to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc.) by the closing date of the recruitment. Application Tips: Your responses to the supplemental questions should include details describing your education, training and/or personal or professional experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your work history should support the details described in your responses to the supplemental questions. Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. Step 2: Minimum Qualification Evaluation : Week of January 22, 2024, and weekly thereafter An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their work history and supplemental questions. Your work history and responses to the supplemental questions will be the basis for our pass/fail evaluation of your qualifications for participation in the next step. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation phase 1 results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Step 3: Establishment of Eligible List: Eligible applicants will only be contacted when positions become available. Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): Eligible applicants will only be contacted when positions become available. Hiring bureau will review and select candidates for an interview. Step 5: Offer of Employment: Eligible applicants will only be contacted when positions become available. Step 6: Start Date: A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change. Additional Information Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations An Equal Opportunity / Affirmative Action Employer This summary outlines the benefit programs, actual benefits may vary depending on bargaining unit and employment status. The City of Portland offers a comprehensive benefit package that is competitive with other private and public sector employers. More detailed information can be obtained by calling the Health & Financial Benefits Office at 503-823-6031. Health Care (Medical, Vision and Dental) Casual employees can become eligible for health benefits (medical, dental & vision) through Affordable Care Act (ACA) employer provisions if they meet the necessary paid hours requirement, as determined by the Health & Financial Benefits Office. Retirement Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP) The City currently pays the employee's share of the retirement contribution. Employees who are OPSRP members are vested after five years of contributions or when they reach age 65 (age 60 for police and fire.) Sick Leave Casual employees accrue sick leave as outlined in the City of Portland protected sick time law. Family Medical Leave In accordance with federal and state law, and the City policy for family medical leave, the City grants family and medical leave to eligible employees for certain family and medical related reasons. Closing Date/Time: 6/30/2024 11:59 PM Pacific
Introduction *NOW OFFERING A $10,000 HIRING BONUS* Effective August 9, 2020, paid incrementally over 4 years. THIS IS A NEW CONTINUOUS EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. This examination may be reopened as necessary, and the names of additional candidates merged onto the existing list according to the examination score. Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Failure to submit the Application or Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications and supplemental questionnaires will only be accepted online. This is a continuous filing exam with filing deadlines on the fourth Tuesday of each month . WOMEN, MINORITIES, AND MILITARY VETERANS ARE STRONGLY ENCOURAGED TO APPLY. * Effective January 1, 2023, all candidates for peace officer are not required to be a US citizen but must be legally authorized to work in the United States under federal law. (SB 960) * Veterans who pass the examination process and provide a DD214 that meets the County’s criteria will receive additional points added to their final overall score. If you have previously applied or started an application for the Deputy Sheriff's Recruit , Examination #23-8601-01 , please contact the examination analyst, Elaine Lemi, at elaine.lemi@acgov.org to reapply. In order to reapply, you must contact the analyst to have your previous application released back to you. DO NOT SUBMIT A DUPLICATE APPLICATION . The scores and dispositions of candidates for this examination will be merged with previous exam participants. If you previously submitted an application and choose to reapply, your new score/disposition will replace your current disposition. If you do not wish to change your score/disposition, you are not required to reapply to this examination. Candidates who received a qualifying score cannot participate in the examination within six (6) months of their disposition notice. Candidates who did not qualify may reapply sixty (60) days from their disposition notice. Candidates who failed any of the exam components (i.e., written, oral exam), may reapply sixty (60) days from the exam date. * *Updated 9/23/2023 Please read the recruitment announcement in its entirety for important dates and information. DESCRIPTION ABOUT THE ALAMEDA COUNTY SHERIFF'S OFFICE The Alameda County Sheriff's Office is a full-service law enforcement agency accredited through the Commission on Accreditation for Law Enforcement Agencies (CALEA) for its law enforcement services, its Regional Training Center, and its Dispatch Unit; the American Society of Crime Laboratory Directors Laboratory Accreditation Board for its Crime Lab; the Bomb Squad Commanders Advisory Board for its Explosive Ordinance Unit. Additionally, the agency's health care provider, Wellpath, has experience working with the National Commission on Correctional Health Care (NCCHC). The Sheriff's Office has a current budget of approximately $600 million and has over 1600 authorized positions, including in excess of 1000 sworn personnel. The agency's Chief Executive Officer is Sheriff / Coroner Yesenia L. Sanchez, who is assisted in the operation of the agency by Undersheriff April Luckett-Fahimi, Assistant Sheriffs Emmanuel Christy, and Daniel McNaughton. The Sheriff of Alameda County is responsible for a vast array of tasks and duties, including the following: Providing security to the Consolidated Superior Courts Operating the Coroner's Bureau Operating full-service criminalistics laboratory Performing Civil Process Operating a County Jail (Santa Rita) Operating the County Office of Emergency Services Providing patrol and investigative services to the unincorporated areas of Alameda County Pursuant to contractual agreements, providing patrol and investigative services to the City of Dublin, Oakland International Airport, Highland County Hospital, Social Services, and to the Alameda-Contra Costa Transit District Conducting a basic academy pursuant to Police Officer Standards and Training (P.O.S.T.) requirements. [ Sheriff's Academy website ] Providing Fish and Game enforcement Project Director of the Narcotics Task Force Serving as the Executive Director of the Sexual Assault Felony Enforcement (SAFE) Task Force Operating a Marine Patrol Unit in the San Francisco Bay waters. For more detailed information about the agency, visit: Alameda County's Sheriff's Office THE POSITION Deputy Sheriff Recruit is the entry-level law enforcement position for Alameda County. This classification exists solely for those attending the Sheriff's Office Peace Officers Standards and Training (P.O.S.T.) Certified Academy. Deputy Sheriff Recruit is a classification characterized by assignment to a P.O.S.T. Certified Academy. Under close supervision during this Academy, the Recruit will receive intensive academic instruction in law enforcement combined with rigorous physical fitness training. Upon successful completion of the Academy, recruits will be sworn in as Peace Officers and promoted to Deputy Sheriff I. For more detailed information about the job classification, visit: Deputy Sheriff's Recruit (#8601) MINIMUM QUALIFICATIONS MINIMUM QUALIFICATIONS Education : Graduation from high school or possession of an acceptable equivalency certificate, such as the General Educational Development Certificate (State of California). License : Valid California State Motor Vehicle Operator's License by the time of appointment to Deputy Sheriff I. Age : Must be at least 21 years of age at the time of appointment to Deputy Sheriff I. Citizenship : Candidates are not required to be a US citizen but must be legally authorized to work in the United States under federal law. (SB 960 ) NOTE : The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates must possess the following competencies: • Read, understand, interpret and applying complex policies, rules, laws, and ordinances pertaining to law enforcement work. • Write clear, concise, comprehensive reports. • Accurately observe and remember names, faces, numbers, and events. • Establish and maintain effective working relations with others. • Use good judgment in emergency or critical situations. • Communicate clearly and concisely, verbally, and in writing. • Perform routine clerical and record-keeping duties. Special Requirements A thorough background investigation and psychological examination will be made of all prospective Deputy Sheriff Recruits. A record of any felony conviction will result in disqualification. Hearing must be normal in each ear. Using both eyes, must have far vision of at least 20/100 without glasses, correctable to 20/20 with glasses. Must be free from color blindness and permanent abnormality in either eye. These standards are confined to far vision and color vision. There are additional standards which may apply to other possible specific visual deficiencies. Applicants must be in excellent physical condition with above-average strength, endurance and agility, and must meet Commission approved safety member physical standards. EXAMINATION COMPONENTS ***IMPORTANT TESTING INFORMATION - PLEASE READ IN ITS ENTIRETY*** (Updated May 17, 2023) Applicants must complete the POST Entry Level Law Enforcement Test Battery (PELLETB) written exam. The acceptable pass point for the POST written exam is 42 . Valid t-scores must be on the agency's letterhead and reflect the date of the test. Scores are valid for one year from the test date. Valid t-scores must be submitted to the recruitment analyst, Elaine Lemi, at elaine.lemi@acgov.org . In addition to the PELLETB, candidates must complete the Physical Abilities Test (PAT)/Work Sample Test Battery (WSTB). The acceptable pass point for the PAT/WSTB is 320 . Valid WSTB scores must be on the agency's letterhead and reflect the date of the test. Scores are valid for one year from the test date. Valid PAT/WSTB scores must be submitted to the recruitment analyst, Elaine Lemi, at elaine.lemi@acgov.org . In order to be invited to the oral examination, applicants must submit both a valid t-score and WSTB score. Failure to submit both scores will prevent applicants from moving forward in the recruitment process. Applicants who have not taken either the PELLETB and/or WSTB exams may take the exam with the Alameda County Sheriff's Office. To view upcoming test dates andregister, visit: PELLETB and PAT/WSTB Test Registration . Passing scores must be submitted to the recruitment analyst, Elaine Lemi, at elaine.lemi@acgov.org . THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: 1) A review of applications and supplemental questionnaires to verify possession of minimum requirements. Those applicants who possess the minimum requirements for the class will move on to the next step in the examination process*. 2) An ORAL EXAMINATION which will be weighted as 100% of the applicant's final examination score. 3) A thorough BACKGROUND INVESTIGATION and PSYCHOLOGICAL EXAMINATION will be made of all prospective Deputy Sheriff Recruits. A record of any felony conviction will result in disqualification. * Applicants must submit a valid PELLETB and PAT/WSTB score in order to move forward in the recruitment process. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. For more information on the Civil Service Selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . Selection Plan Applicants will be informed via e-mail with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN - For applications submitted by the April 23. 2024* , filing deadline . Deadline for Filing: Continuous Review of Applications and Supplemental Questionnaires for Minimum Qualifications: Continuous Oral Exam *Week of May 27, 2024 * Updated 3/31/2024 Continuous: All applications must be completed according to the instructions. Incomplete applications, and resumes in lieu of properly completed applications, will not be considered. Applications and supplemental questionnaires will only be accepted electronically,via the County's online application system by 5pm on the deadline for filing. Please note thatcompletingan application template is not the same as submitting an application for this position. To apply for the position, select the "Click Here to Apply" link on the announcement. IMPORTANT: Applicants must submit a valid PELLETB and PAT/WSTB score in order to move forward in the recruitment process. This is a new continuous examination. This examination may be reopened as necessary, and the names of additional candidates merged onto the existing list according to the examination score. For upcoming academy dates, please visit: ACSO Basic Academy . Veterans’ Preference Each applicant entitled to veterans’ preference as provided in the Alameda County Civil Service Rules who has served in the armed forces of the United States during a war or campaign as defined by Section 1897 of the Government Code of the State of California and who has been discharged or released under honorable conditions and wishes to claim such preference shall do so by presenting proof of his/her honorable discharge (DD214) from the armed forces of the United States, showing the dates of his/her military service. Each applicant entitled to Disabled Veterans’ points as provided in the Alameda County Civil Service Rules, who wishes to claim such preference shall additionally present proof of military-connected disability from the United States Veterans Administration. U.S. military veterans (including applicants already employed by the County of Alameda) intending to claim preferential consideration pursuant to Alameda County Civil Service Rules must present proof of honorable discharge or release (DD Form 214) concurrent with this application but in no event later than the final step in the recruitment process (usually the oral interview.) To claim veteran’s preference, proof must be presented during check in on the date of the applicant’s scheduled oral interview. Failure to submit proof by this date will forfeit the applicant's claim to veterans' preference in such examination. Candidates will be required to presenta valid photoI.D. for admittance to each phase of the examination, i.e., driver's license, military I.D., Passport, or California Department of Motor Vehicle's I.D. card. *WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN* Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statues. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g., At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g., theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page and clicking on the link 'last notice sent' for the respective recruitment. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Elaine Lemi | Human Resources Analyst Human Resource Services, County of Alameda (510) 272-6434 | elaine.lemi@acgov.org DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: Continuous
Mar 05, 2024
Introduction *NOW OFFERING A $10,000 HIRING BONUS* Effective August 9, 2020, paid incrementally over 4 years. THIS IS A NEW CONTINUOUS EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. This examination may be reopened as necessary, and the names of additional candidates merged onto the existing list according to the examination score. Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Failure to submit the Application or Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications and supplemental questionnaires will only be accepted online. This is a continuous filing exam with filing deadlines on the fourth Tuesday of each month . WOMEN, MINORITIES, AND MILITARY VETERANS ARE STRONGLY ENCOURAGED TO APPLY. * Effective January 1, 2023, all candidates for peace officer are not required to be a US citizen but must be legally authorized to work in the United States under federal law. (SB 960) * Veterans who pass the examination process and provide a DD214 that meets the County’s criteria will receive additional points added to their final overall score. If you have previously applied or started an application for the Deputy Sheriff's Recruit , Examination #23-8601-01 , please contact the examination analyst, Elaine Lemi, at elaine.lemi@acgov.org to reapply. In order to reapply, you must contact the analyst to have your previous application released back to you. DO NOT SUBMIT A DUPLICATE APPLICATION . The scores and dispositions of candidates for this examination will be merged with previous exam participants. If you previously submitted an application and choose to reapply, your new score/disposition will replace your current disposition. If you do not wish to change your score/disposition, you are not required to reapply to this examination. Candidates who received a qualifying score cannot participate in the examination within six (6) months of their disposition notice. Candidates who did not qualify may reapply sixty (60) days from their disposition notice. Candidates who failed any of the exam components (i.e., written, oral exam), may reapply sixty (60) days from the exam date. * *Updated 9/23/2023 Please read the recruitment announcement in its entirety for important dates and information. DESCRIPTION ABOUT THE ALAMEDA COUNTY SHERIFF'S OFFICE The Alameda County Sheriff's Office is a full-service law enforcement agency accredited through the Commission on Accreditation for Law Enforcement Agencies (CALEA) for its law enforcement services, its Regional Training Center, and its Dispatch Unit; the American Society of Crime Laboratory Directors Laboratory Accreditation Board for its Crime Lab; the Bomb Squad Commanders Advisory Board for its Explosive Ordinance Unit. Additionally, the agency's health care provider, Wellpath, has experience working with the National Commission on Correctional Health Care (NCCHC). The Sheriff's Office has a current budget of approximately $600 million and has over 1600 authorized positions, including in excess of 1000 sworn personnel. The agency's Chief Executive Officer is Sheriff / Coroner Yesenia L. Sanchez, who is assisted in the operation of the agency by Undersheriff April Luckett-Fahimi, Assistant Sheriffs Emmanuel Christy, and Daniel McNaughton. The Sheriff of Alameda County is responsible for a vast array of tasks and duties, including the following: Providing security to the Consolidated Superior Courts Operating the Coroner's Bureau Operating full-service criminalistics laboratory Performing Civil Process Operating a County Jail (Santa Rita) Operating the County Office of Emergency Services Providing patrol and investigative services to the unincorporated areas of Alameda County Pursuant to contractual agreements, providing patrol and investigative services to the City of Dublin, Oakland International Airport, Highland County Hospital, Social Services, and to the Alameda-Contra Costa Transit District Conducting a basic academy pursuant to Police Officer Standards and Training (P.O.S.T.) requirements. [ Sheriff's Academy website ] Providing Fish and Game enforcement Project Director of the Narcotics Task Force Serving as the Executive Director of the Sexual Assault Felony Enforcement (SAFE) Task Force Operating a Marine Patrol Unit in the San Francisco Bay waters. For more detailed information about the agency, visit: Alameda County's Sheriff's Office THE POSITION Deputy Sheriff Recruit is the entry-level law enforcement position for Alameda County. This classification exists solely for those attending the Sheriff's Office Peace Officers Standards and Training (P.O.S.T.) Certified Academy. Deputy Sheriff Recruit is a classification characterized by assignment to a P.O.S.T. Certified Academy. Under close supervision during this Academy, the Recruit will receive intensive academic instruction in law enforcement combined with rigorous physical fitness training. Upon successful completion of the Academy, recruits will be sworn in as Peace Officers and promoted to Deputy Sheriff I. For more detailed information about the job classification, visit: Deputy Sheriff's Recruit (#8601) MINIMUM QUALIFICATIONS MINIMUM QUALIFICATIONS Education : Graduation from high school or possession of an acceptable equivalency certificate, such as the General Educational Development Certificate (State of California). License : Valid California State Motor Vehicle Operator's License by the time of appointment to Deputy Sheriff I. Age : Must be at least 21 years of age at the time of appointment to Deputy Sheriff I. Citizenship : Candidates are not required to be a US citizen but must be legally authorized to work in the United States under federal law. (SB 960 ) NOTE : The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates must possess the following competencies: • Read, understand, interpret and applying complex policies, rules, laws, and ordinances pertaining to law enforcement work. • Write clear, concise, comprehensive reports. • Accurately observe and remember names, faces, numbers, and events. • Establish and maintain effective working relations with others. • Use good judgment in emergency or critical situations. • Communicate clearly and concisely, verbally, and in writing. • Perform routine clerical and record-keeping duties. Special Requirements A thorough background investigation and psychological examination will be made of all prospective Deputy Sheriff Recruits. A record of any felony conviction will result in disqualification. Hearing must be normal in each ear. Using both eyes, must have far vision of at least 20/100 without glasses, correctable to 20/20 with glasses. Must be free from color blindness and permanent abnormality in either eye. These standards are confined to far vision and color vision. There are additional standards which may apply to other possible specific visual deficiencies. Applicants must be in excellent physical condition with above-average strength, endurance and agility, and must meet Commission approved safety member physical standards. EXAMINATION COMPONENTS ***IMPORTANT TESTING INFORMATION - PLEASE READ IN ITS ENTIRETY*** (Updated May 17, 2023) Applicants must complete the POST Entry Level Law Enforcement Test Battery (PELLETB) written exam. The acceptable pass point for the POST written exam is 42 . Valid t-scores must be on the agency's letterhead and reflect the date of the test. Scores are valid for one year from the test date. Valid t-scores must be submitted to the recruitment analyst, Elaine Lemi, at elaine.lemi@acgov.org . In addition to the PELLETB, candidates must complete the Physical Abilities Test (PAT)/Work Sample Test Battery (WSTB). The acceptable pass point for the PAT/WSTB is 320 . Valid WSTB scores must be on the agency's letterhead and reflect the date of the test. Scores are valid for one year from the test date. Valid PAT/WSTB scores must be submitted to the recruitment analyst, Elaine Lemi, at elaine.lemi@acgov.org . In order to be invited to the oral examination, applicants must submit both a valid t-score and WSTB score. Failure to submit both scores will prevent applicants from moving forward in the recruitment process. Applicants who have not taken either the PELLETB and/or WSTB exams may take the exam with the Alameda County Sheriff's Office. To view upcoming test dates andregister, visit: PELLETB and PAT/WSTB Test Registration . Passing scores must be submitted to the recruitment analyst, Elaine Lemi, at elaine.lemi@acgov.org . THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: 1) A review of applications and supplemental questionnaires to verify possession of minimum requirements. Those applicants who possess the minimum requirements for the class will move on to the next step in the examination process*. 2) An ORAL EXAMINATION which will be weighted as 100% of the applicant's final examination score. 3) A thorough BACKGROUND INVESTIGATION and PSYCHOLOGICAL EXAMINATION will be made of all prospective Deputy Sheriff Recruits. A record of any felony conviction will result in disqualification. * Applicants must submit a valid PELLETB and PAT/WSTB score in order to move forward in the recruitment process. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. For more information on the Civil Service Selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . Selection Plan Applicants will be informed via e-mail with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN - For applications submitted by the April 23. 2024* , filing deadline . Deadline for Filing: Continuous Review of Applications and Supplemental Questionnaires for Minimum Qualifications: Continuous Oral Exam *Week of May 27, 2024 * Updated 3/31/2024 Continuous: All applications must be completed according to the instructions. Incomplete applications, and resumes in lieu of properly completed applications, will not be considered. Applications and supplemental questionnaires will only be accepted electronically,via the County's online application system by 5pm on the deadline for filing. Please note thatcompletingan application template is not the same as submitting an application for this position. To apply for the position, select the "Click Here to Apply" link on the announcement. IMPORTANT: Applicants must submit a valid PELLETB and PAT/WSTB score in order to move forward in the recruitment process. This is a new continuous examination. This examination may be reopened as necessary, and the names of additional candidates merged onto the existing list according to the examination score. For upcoming academy dates, please visit: ACSO Basic Academy . Veterans’ Preference Each applicant entitled to veterans’ preference as provided in the Alameda County Civil Service Rules who has served in the armed forces of the United States during a war or campaign as defined by Section 1897 of the Government Code of the State of California and who has been discharged or released under honorable conditions and wishes to claim such preference shall do so by presenting proof of his/her honorable discharge (DD214) from the armed forces of the United States, showing the dates of his/her military service. Each applicant entitled to Disabled Veterans’ points as provided in the Alameda County Civil Service Rules, who wishes to claim such preference shall additionally present proof of military-connected disability from the United States Veterans Administration. U.S. military veterans (including applicants already employed by the County of Alameda) intending to claim preferential consideration pursuant to Alameda County Civil Service Rules must present proof of honorable discharge or release (DD Form 214) concurrent with this application but in no event later than the final step in the recruitment process (usually the oral interview.) To claim veteran’s preference, proof must be presented during check in on the date of the applicant’s scheduled oral interview. Failure to submit proof by this date will forfeit the applicant's claim to veterans' preference in such examination. Candidates will be required to presenta valid photoI.D. for admittance to each phase of the examination, i.e., driver's license, military I.D., Passport, or California Department of Motor Vehicle's I.D. card. *WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN* Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statues. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g., At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g., theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page and clicking on the link 'last notice sent' for the respective recruitment. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Elaine Lemi | Human Resources Analyst Human Resource Services, County of Alameda (510) 272-6434 | elaine.lemi@acgov.org DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: Continuous
Introduction THIS IS A NEW CONTINUOUS EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. This examination may be reopened as necessary, and the names of additional candidates merged onto the existing list according to the examination score. If you have previously applied or started an application for the Sheriff's Safety Aide , Examination #23-8752-01 , please contact the examination analyst, Elaine Lemi, at elaine.lemi@acgov.org to reapply. In order to reapply, you must contact the analyst to have your previous application released back to you. DO NOT SUBMIT A DUPLICATE APPLICATION . * The scores and dispositions of candidates for this examination will be merged with previous exam participants. If you previously submitted an application and choose to reapply, your new score/disposition will replace your current disposition. If you do not wish to change your score/disposition, you are not required to reapply to this examination. Candidates who received a qualifying score cannot participate in the examination within six (6) months of their disposition notice. Candidates who did not qualify may reapply sixty (60) days from their disposition notice. Candidates who failed any of the exam components (i.e., written, oral exam), may reapply sixty (60) days from the exam date. * This is a continuous filing exam with filing deadlines on the fourth Friday of each month . Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted online. Applications received after the filing deadline will be considered for the next testing cycle. DESCRIPTION ABOUT THE ALAMEDA COUNTY SHERIFF'S OFFICE The Alameda County Sheriff's Office is a full-service law enforcement agency accredited through the Commission on Accreditation for Law Enforcement Agencies (CALEA) for its law enforcement services, its Regional Training Center, and its Dispatch Unit; the American Society of Crime Laboratory Directors Laboratory Accreditation Board for its Crime Lab; the Bomb Squad Commanders Advisory Board for its Explosive Ordinance Unit. Additionally, the agency's health care provider, Wellpath, has experience working with the National Commission on Correctional Health Care (NCCHC). The Sheriff's Office has a currentbudget of approximately $600 million and has over 1600 authorized positions, including in excess of 1000 sworn personnel. The agency's Chief Executive Officer is Sheriff / Coroner Yesenia L. Sanchez, who is assisted in the operation of the agency by Undersheriff April Luckett-Fahimi, Assistant Sheriff's Emmanuel Christy and Daniel McNaughton. The Sheriff of Alameda County is responsible for a vast array of tasks and duties, including the following: Providing security to the Consolidated Superior Courts Operating the Coroner's Bureau Operating a full-service criminalistics laboratory Performing Civil Process Operating a County Jail (Santa Rita) Operating the County Office of Emergency Services Providing patrol and investigative services to the unincorporated areas of Alameda County Pursuant to contractual agreements, providing patrol and investigative services to the City of Dublin,Oakland International Airport, Highland County Hospital, Social Services, and to the Alameda-Contra Costa Transit District Conducting a basic academy pursuant to Police Officer Standards and Training (P.O.S.T.) requirements. [ Sheriff's Academy website ] Providing Fish and Game enforcement Project Director of the Narcotics Task Force Serving as the Executive Director of the Sexual Assault Felony Enforcement (SAFE) Task Force Operating a Marine Patrol Unit in the San Francisco Bay waters. For more detailed information about the agency, visit: Alameda County Sheriff's Office . THE POSITION Under general supervision, to aid in providing public safety services at the Oakland International Airport by observing assigned areas and checkpoints, documenting, and reporting suspicious activities to appropriate Sheriff’s Office staff, to assist the general public and to do related work as required. This class is distinguished from the class of Sheriff’s Technician in that the duties assigned to Sheriff’s Safety Aides are neither as extensive nor as technical as those assigned to the former class. For more detailed information about the job classification, visit: Sheriff's Safety Aide (#8752) . MINIMUM QUALIFICATIONS Education and Experience: Possession of a high school diploma, G.E.D. equivalency or high school proficiency certificate. Any combination of experience, training and/or education, which would allow a candidate to possess the knowledge, skills, and abilities, required below. License: Possession of a valid California State Motor Vehicle Operator's license. Special Requirements: Must have eyesight correctable to 20/20 with or without the use of corrective lenses, including freedom from color blindness. Must hear and speak suitably for normal conversation Must pass a thorough background investigation. Must be available to work varying shifts of 8, 10, or 12 hours, days, evenings, weekends and rotating shifts including weekends and holidays. Must be able to accept positions throughout Alameda County and be subject to rotation of assignments. Must wear a uniform as specified by the Sheriff. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: • Basic security principals. Ability to: • Safely operate a motor vehicle. • Operate public safety communications equipment (hand held, portable or mobile two-way radios). • Communicate clearly and concisely in writing. • Observe and accurately report on activities relating to public safety functions. • Maintain accurate records. • Work courteously with the public. • Demonstrate interpersonal sensitivity. • Work independently. • Use good judgment in emergency or critical situations. • Read and comprehend written policies and directives. • Pay attention to details of and strictly enforce the safety regulations for the assigned duty station. • Be attentive and alert to the details of the surrounding work areas for up to 12 hours at a time. • Decipher radio traffic. • Anticipate and identify approaching, vehicles. • Detect warning sounds/alarms and recognize related danger. • Ascertain sound direction. • Walk or stand for long periods of time. • Work outside in all types of weather. • Effectively communicate verbally with the public and other employees. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: 1) A review of candidates' applications and supplemental questionnaire to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. 2) A WRITTEN EXAMINATION (Qualifying only). Candidates passing this test will move on to the next step in the examination process. 3) An ORAL EXAMINATION which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. For more information on the Civil Service Selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . Selection Plan Applicants will be informed via e-mail with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN - For applications submitted by the April 26, 2024, filing deadline. Deadline for Filing: *Friday, April 26, 2024, at 5:00 PM Review for Minimum Qualifications: *Thursday, May 2, 2024 Written Exam *Wednesday, May 15, 2024 Oral Exam *Wednesday, June 12, 2024, and Thursday, June 13, 2024 * Updated 3/4/2024 Veterans’ Preference Each applicant entitled to veterans’ preference as provided in the Alameda County Civil Service Rules who has served in the armed forces of the United States during a war or campaign as defined by Section 1897 of the Government Code of the State of California and who has been discharged or released under honorable conditions and wishes to claim such preference shall do so by presenting proof of his/her honorable discharge (DD214) from the armed forces of the United States, showing the dates of his/her military service. Each applicant entitled to Disabled Veterans’ points as provided in the Alameda County Civil Service Rules, who wishes to claim such preference shall additionally present proof of military-connected disability from the United States Veterans Administration. U.S. military veterans (including applicants already employed by the County of Alameda) intending to claim preferential consideration pursuant to Alameda County Civil Service Rules must present proof of honorable discharge or release (DD Form 214) concurrent with this application but in no event later than the final step in the recruitment process (usually the oral interview.) To claim veteran’s preference, proof must be presented during check in on the date of the applicant’s scheduled oral interview. Failure to submit proof by this date will forfeit the applicant's claim to veterans' preference in such examination. Candidates will be required to presenta valid photoI.D. for admittance to each phase of the examination, i.e., driver's license, military I.D., Passport, or California Department of Motor Vehicle's I.D. card. *WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN* Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statues. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall wellbeing. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g., At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g., theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page and clicking on the link 'last notice sent' for the respective recruitment. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Elaine Lemi | Human Resources Analyst Human Resource Services, County of Alameda (510) 272-6434 | elaine.lemi@acgov.org DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: Continuous
Mar 05, 2024
Introduction THIS IS A NEW CONTINUOUS EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. This examination may be reopened as necessary, and the names of additional candidates merged onto the existing list according to the examination score. If you have previously applied or started an application for the Sheriff's Safety Aide , Examination #23-8752-01 , please contact the examination analyst, Elaine Lemi, at elaine.lemi@acgov.org to reapply. In order to reapply, you must contact the analyst to have your previous application released back to you. DO NOT SUBMIT A DUPLICATE APPLICATION . * The scores and dispositions of candidates for this examination will be merged with previous exam participants. If you previously submitted an application and choose to reapply, your new score/disposition will replace your current disposition. If you do not wish to change your score/disposition, you are not required to reapply to this examination. Candidates who received a qualifying score cannot participate in the examination within six (6) months of their disposition notice. Candidates who did not qualify may reapply sixty (60) days from their disposition notice. Candidates who failed any of the exam components (i.e., written, oral exam), may reapply sixty (60) days from the exam date. * This is a continuous filing exam with filing deadlines on the fourth Friday of each month . Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted online. Applications received after the filing deadline will be considered for the next testing cycle. DESCRIPTION ABOUT THE ALAMEDA COUNTY SHERIFF'S OFFICE The Alameda County Sheriff's Office is a full-service law enforcement agency accredited through the Commission on Accreditation for Law Enforcement Agencies (CALEA) for its law enforcement services, its Regional Training Center, and its Dispatch Unit; the American Society of Crime Laboratory Directors Laboratory Accreditation Board for its Crime Lab; the Bomb Squad Commanders Advisory Board for its Explosive Ordinance Unit. Additionally, the agency's health care provider, Wellpath, has experience working with the National Commission on Correctional Health Care (NCCHC). The Sheriff's Office has a currentbudget of approximately $600 million and has over 1600 authorized positions, including in excess of 1000 sworn personnel. The agency's Chief Executive Officer is Sheriff / Coroner Yesenia L. Sanchez, who is assisted in the operation of the agency by Undersheriff April Luckett-Fahimi, Assistant Sheriff's Emmanuel Christy and Daniel McNaughton. The Sheriff of Alameda County is responsible for a vast array of tasks and duties, including the following: Providing security to the Consolidated Superior Courts Operating the Coroner's Bureau Operating a full-service criminalistics laboratory Performing Civil Process Operating a County Jail (Santa Rita) Operating the County Office of Emergency Services Providing patrol and investigative services to the unincorporated areas of Alameda County Pursuant to contractual agreements, providing patrol and investigative services to the City of Dublin,Oakland International Airport, Highland County Hospital, Social Services, and to the Alameda-Contra Costa Transit District Conducting a basic academy pursuant to Police Officer Standards and Training (P.O.S.T.) requirements. [ Sheriff's Academy website ] Providing Fish and Game enforcement Project Director of the Narcotics Task Force Serving as the Executive Director of the Sexual Assault Felony Enforcement (SAFE) Task Force Operating a Marine Patrol Unit in the San Francisco Bay waters. For more detailed information about the agency, visit: Alameda County Sheriff's Office . THE POSITION Under general supervision, to aid in providing public safety services at the Oakland International Airport by observing assigned areas and checkpoints, documenting, and reporting suspicious activities to appropriate Sheriff’s Office staff, to assist the general public and to do related work as required. This class is distinguished from the class of Sheriff’s Technician in that the duties assigned to Sheriff’s Safety Aides are neither as extensive nor as technical as those assigned to the former class. For more detailed information about the job classification, visit: Sheriff's Safety Aide (#8752) . MINIMUM QUALIFICATIONS Education and Experience: Possession of a high school diploma, G.E.D. equivalency or high school proficiency certificate. Any combination of experience, training and/or education, which would allow a candidate to possess the knowledge, skills, and abilities, required below. License: Possession of a valid California State Motor Vehicle Operator's license. Special Requirements: Must have eyesight correctable to 20/20 with or without the use of corrective lenses, including freedom from color blindness. Must hear and speak suitably for normal conversation Must pass a thorough background investigation. Must be available to work varying shifts of 8, 10, or 12 hours, days, evenings, weekends and rotating shifts including weekends and holidays. Must be able to accept positions throughout Alameda County and be subject to rotation of assignments. Must wear a uniform as specified by the Sheriff. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: • Basic security principals. Ability to: • Safely operate a motor vehicle. • Operate public safety communications equipment (hand held, portable or mobile two-way radios). • Communicate clearly and concisely in writing. • Observe and accurately report on activities relating to public safety functions. • Maintain accurate records. • Work courteously with the public. • Demonstrate interpersonal sensitivity. • Work independently. • Use good judgment in emergency or critical situations. • Read and comprehend written policies and directives. • Pay attention to details of and strictly enforce the safety regulations for the assigned duty station. • Be attentive and alert to the details of the surrounding work areas for up to 12 hours at a time. • Decipher radio traffic. • Anticipate and identify approaching, vehicles. • Detect warning sounds/alarms and recognize related danger. • Ascertain sound direction. • Walk or stand for long periods of time. • Work outside in all types of weather. • Effectively communicate verbally with the public and other employees. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: 1) A review of candidates' applications and supplemental questionnaire to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. 2) A WRITTEN EXAMINATION (Qualifying only). Candidates passing this test will move on to the next step in the examination process. 3) An ORAL EXAMINATION which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. For more information on the Civil Service Selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . Selection Plan Applicants will be informed via e-mail with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN - For applications submitted by the April 26, 2024, filing deadline. Deadline for Filing: *Friday, April 26, 2024, at 5:00 PM Review for Minimum Qualifications: *Thursday, May 2, 2024 Written Exam *Wednesday, May 15, 2024 Oral Exam *Wednesday, June 12, 2024, and Thursday, June 13, 2024 * Updated 3/4/2024 Veterans’ Preference Each applicant entitled to veterans’ preference as provided in the Alameda County Civil Service Rules who has served in the armed forces of the United States during a war or campaign as defined by Section 1897 of the Government Code of the State of California and who has been discharged or released under honorable conditions and wishes to claim such preference shall do so by presenting proof of his/her honorable discharge (DD214) from the armed forces of the United States, showing the dates of his/her military service. Each applicant entitled to Disabled Veterans’ points as provided in the Alameda County Civil Service Rules, who wishes to claim such preference shall additionally present proof of military-connected disability from the United States Veterans Administration. U.S. military veterans (including applicants already employed by the County of Alameda) intending to claim preferential consideration pursuant to Alameda County Civil Service Rules must present proof of honorable discharge or release (DD Form 214) concurrent with this application but in no event later than the final step in the recruitment process (usually the oral interview.) To claim veteran’s preference, proof must be presented during check in on the date of the applicant’s scheduled oral interview. Failure to submit proof by this date will forfeit the applicant's claim to veterans' preference in such examination. Candidates will be required to presenta valid photoI.D. for admittance to each phase of the examination, i.e., driver's license, military I.D., Passport, or California Department of Motor Vehicle's I.D. card. *WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN* Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statues. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall wellbeing. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g., At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g., theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page and clicking on the link 'last notice sent' for the respective recruitment. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Elaine Lemi | Human Resources Analyst Human Resource Services, County of Alameda (510) 272-6434 | elaine.lemi@acgov.org DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: Continuous