Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION FOOD SERVICE WORKER In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. DEADLINE TO APPLY: This recruitment will be open for a minimum of 5 business days and will remain open on a continuous basis until 11:59 p.m. (PST) when the needs of the County are met. Qualified candidates are encouraged to apply immediately. OPEN TO THE PUBLIC This recruitment will establish an open eligible list. This list will be used to fill current and future Food Service Worker positions. RECRUITMENT / POSITION INFORMATION This recruitment is being held to establish an Open Eligible List to fill current and future vacancies in this class until the next recruitment. This recruitment may also be used to fill positions in similar and/or lower classifications. PROBATION The Orange County Probation Department assists the criminal justice system in Orange County, California by making a safer Orange County through positive change. Under the direction of the Chief Probation Officer, a dynamic executive team with an organizational structure comprised of three bureaus - Adult Operations, Juvenile Operations, and Administrative Services - serves the community using efficient and research supported corrections practices to reduce crime, assist the Courts in managing offenders, promoting lawful and productive lifestyles and assisting victims. THE OPPORTUNITY Food Service Workers perform the following duties: Wash, peel, and cut fresh fruit and vegetables for food preparation Assist Senior Institutional Cooks in basic food preparation tasks Portion food from large pots or ovens into serving pans for meal service Load carts with food for delivery to various units within the facility Return carts to the kitchen after meals have been served Sort dishes, silverware, and kitchen utensils for washing Clean and maintain food preparation areas to ensure cleanliness and hygiene Operate kitchen equipment such as dishwasher, meat slicer, scales, chopping machines, and steam jacketed kettles as required Prepare and assemble special diet plates as prescribed by the Medical Unit, considering allergies, pregnancies, injuries, and other medical conditions Perform any additional duties as assigned by the supervisor or management DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have experience preparing meals and special diets in a correctional facility type of work setting. Incumbents will work rotating schedules including weekends, holidays, nights and on an emergency basis as needed. In addition, the ideal candidate will possess the following core competencies: Technical and Knowledge of: Proficiency in proper food handling and food preparation techniques Sound understanding of practices, methods, and equipment used in preparing and serving large quantities of food Strong knowledge of various special diets, including vegetarian, diabetic, allergy, disruptive inmate diets, religious diets, and others as prescribed by the Medical Unit Familiarity with assembling special diet plates based on specific medical conditions or restrictions Excellent organizational skills with the ability to update and manage the special diet list daily Meticulous attention to detail and accuracy in meal preparation to ensure adherence to dietary prescriptions Knowledge of proper disposal of trash and maintenance of cleanliness in the kitchen area Proficiency in washing, stacking silverware, dishes, and utensils Understanding of common weights and measures used in food preparation Familiarity with safety standards, sanitation practices, and maintenance of kitchen and storage areas Ability to lift and move objects properly and safely Ability to detect odors and indicators of food spoilage Safety: Adherence to kitchen and storage sanitation standard protocols Maintaining a safe work environment and understanding the safety mechanisms related to kitchen equipment Ensuring the safety of floors, aisles, and walkways to prevent trips and falls Efficient communication and reporting of safety concerns Communication Skills | Customer Service: Clear and effective oral and written communication skills Proficiency in reading, writing, speaking, and understanding the English language to follow procedures, recipes, labels, and instructions for food preparation Anticipating and listening to customers’ needs Providing professional and positive customer service MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Food Service Worker classification. PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS Physical Requirements: Ability to perform physical tasks such as lifting above shoulder level; lifting up to 50 pounds with frequent lifting and/or carrying of objects weighing over 25 pounds; bending, stooping, squatting, crawling, standing and/or walking for long periods of time; speak and hear well enough to communicate clearly and understandably in person and over the telephone. Environmental Conditions: Frequent exposure to machinery, electrical appliances, fire, heat, cleaning chemicals, sudden temperature changes, slippery surfaces, and noise/vibration, steam/hot water and cramped areas. RECRUITMENT PROCESS Human Resource Services screens all application materials for minimum and desirable qualifications. After screening, candidates who meet the minimum and desirable qualifications will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Online Assessment | Multiple-Choice Test (Weighted 100%) HRS will invite candidates via e-mail to participate in an un-proctored (self-administered) online exam which may include a typing test. Only the candidates who perform most successfully on the exam will be referred to the next step. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Nam Tran at (714) 645-7033 or Nam.Tran@prob.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION FOOD SERVICE WORKER In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. DEADLINE TO APPLY: This recruitment will be open for a minimum of 5 business days and will remain open on a continuous basis until 11:59 p.m. (PST) when the needs of the County are met. Qualified candidates are encouraged to apply immediately. OPEN TO THE PUBLIC This recruitment will establish an open eligible list. This list will be used to fill current and future Food Service Worker positions. RECRUITMENT / POSITION INFORMATION This recruitment is being held to establish an Open Eligible List to fill current and future vacancies in this class until the next recruitment. This recruitment may also be used to fill positions in similar and/or lower classifications. PROBATION The Orange County Probation Department assists the criminal justice system in Orange County, California by making a safer Orange County through positive change. Under the direction of the Chief Probation Officer, a dynamic executive team with an organizational structure comprised of three bureaus - Adult Operations, Juvenile Operations, and Administrative Services - serves the community using efficient and research supported corrections practices to reduce crime, assist the Courts in managing offenders, promoting lawful and productive lifestyles and assisting victims. THE OPPORTUNITY Food Service Workers perform the following duties: Wash, peel, and cut fresh fruit and vegetables for food preparation Assist Senior Institutional Cooks in basic food preparation tasks Portion food from large pots or ovens into serving pans for meal service Load carts with food for delivery to various units within the facility Return carts to the kitchen after meals have been served Sort dishes, silverware, and kitchen utensils for washing Clean and maintain food preparation areas to ensure cleanliness and hygiene Operate kitchen equipment such as dishwasher, meat slicer, scales, chopping machines, and steam jacketed kettles as required Prepare and assemble special diet plates as prescribed by the Medical Unit, considering allergies, pregnancies, injuries, and other medical conditions Perform any additional duties as assigned by the supervisor or management DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have experience preparing meals and special diets in a correctional facility type of work setting. Incumbents will work rotating schedules including weekends, holidays, nights and on an emergency basis as needed. In addition, the ideal candidate will possess the following core competencies: Technical and Knowledge of: Proficiency in proper food handling and food preparation techniques Sound understanding of practices, methods, and equipment used in preparing and serving large quantities of food Strong knowledge of various special diets, including vegetarian, diabetic, allergy, disruptive inmate diets, religious diets, and others as prescribed by the Medical Unit Familiarity with assembling special diet plates based on specific medical conditions or restrictions Excellent organizational skills with the ability to update and manage the special diet list daily Meticulous attention to detail and accuracy in meal preparation to ensure adherence to dietary prescriptions Knowledge of proper disposal of trash and maintenance of cleanliness in the kitchen area Proficiency in washing, stacking silverware, dishes, and utensils Understanding of common weights and measures used in food preparation Familiarity with safety standards, sanitation practices, and maintenance of kitchen and storage areas Ability to lift and move objects properly and safely Ability to detect odors and indicators of food spoilage Safety: Adherence to kitchen and storage sanitation standard protocols Maintaining a safe work environment and understanding the safety mechanisms related to kitchen equipment Ensuring the safety of floors, aisles, and walkways to prevent trips and falls Efficient communication and reporting of safety concerns Communication Skills | Customer Service: Clear and effective oral and written communication skills Proficiency in reading, writing, speaking, and understanding the English language to follow procedures, recipes, labels, and instructions for food preparation Anticipating and listening to customers’ needs Providing professional and positive customer service MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Food Service Worker classification. PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS Physical Requirements: Ability to perform physical tasks such as lifting above shoulder level; lifting up to 50 pounds with frequent lifting and/or carrying of objects weighing over 25 pounds; bending, stooping, squatting, crawling, standing and/or walking for long periods of time; speak and hear well enough to communicate clearly and understandably in person and over the telephone. Environmental Conditions: Frequent exposure to machinery, electrical appliances, fire, heat, cleaning chemicals, sudden temperature changes, slippery surfaces, and noise/vibration, steam/hot water and cramped areas. RECRUITMENT PROCESS Human Resource Services screens all application materials for minimum and desirable qualifications. After screening, candidates who meet the minimum and desirable qualifications will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Online Assessment | Multiple-Choice Test (Weighted 100%) HRS will invite candidates via e-mail to participate in an un-proctored (self-administered) online exam which may include a typing test. Only the candidates who perform most successfully on the exam will be referred to the next step. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Nam Tran at (714) 645-7033 or Nam.Tran@prob.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Contra Costa County, CA
Martinez, California, United States
The Position B argaining Unit: Local 856 - General Services & Maintenance Unit CLOSING DATE: Open Continuous Filing *This recruitment is open on a continuous basis* The Board of Supervisors have authorized the following future salary increases: 5% on July 1, 2023 5% on July 1, 2024 5% on July 1, 2025 Why Join Contra Costa Health? The Contra Costa Health Department is offering excellent career opportunities to qualified individuals interested in working in the Food and Nutrition Services division. The Food Services Worker - Generalist positions work in the hospital cafeteria where food is prepared and perform a variety of duties such as food preparation, serving food, cashiering, and cleaning equipment and workstations. There are two (2) permanent full-time (40 hours per week), two (2) permanent part-time (32 hours per week), and three (3) permanent intermittent (40 hours per week, various schedule) vacancies in Food and Nutrition Services! The eligible list resulting from this recruitment may also be used to fill other vacancies in the future. The Contra Costa Health Department isthe largest department within Contra Costa County, employing more than 4,800 employees - and growing! We provide high-quality services with respect and responsiveness to all. We are an integrated system of health care services, community health improvement, and environmental protection. We anticipate community health needs and change to meet those needs. We work in partnership with our patients, cities, and diverse communities, as well as other health, education, and human service agencies. We encourage equity, creative, ethical, and tenacious leadership to implement effective health policies and programs. We are looking for someone who is: Dependable Honest Hardworking Positive A problem solver Energetic What you will typically be responsible for: Prepare food for cooking by peeling, cutting, or slicing. Set up tray lines and/or individual trays. Serve meals to cafeteria customers and patients. Clean items used in the kitchen such as dishes, pots, pans, containers, carts, and equipment. Clean facilities including sweeping, mopping, and sanitizing work areas such as floors, storage spaces, trucks and empty garbage cans. Assist with stocking supplies and deliveries. Report food quality or safety concerns to the Food Service Worker (Lead) or the Food and Nutrition Services Department management team. A few reasons you might love this job: There is opportunity for promotional growth! You will work side by side with hardworking teammates. There are opportunities to learn the fundamentals of healthcare Food and Nutrition Services. It will never be a dull moment! We are a fast-paced working environment. A few challenges you might face in this job : While working in this fast-paced environment, you must be able to shift gears in a timely manner. Daily tasks may vary. You will work in a highly regulated government environment. Competencies Required: Oral Communication : Engaging effectively in dialogue Adaptability : Responding positively to change and modifying behavior as the situation requires Professional Integrity & Ethics : Displaying honesty, adherence to principles, and personal accountability Listening : Fully comprehending spoken communication Customer Focus : Attending to the needs and expectations of customers Manual Dexterity : Using senses, hands, and fingers in manipulating objects quickly and efficiently General Physical Ability : Using strength, endurance, flexibility, balance, and coordination Safety Focus : Showing vigilance and care in identifying and addressing health risks and safety hazards Environmental Exposure Tolerance : Performing under physically demanding conditions Teamwork : Collaborating with others to achieve shared goals Valuing Diversity : Appreciating the benefits of varied backgrounds and cultures in the workplace Handling Stress : Maintaining emotional stability and self-control under pressure, challenge, or adversity Displaying Ownership and Accountability : Holding self and others accountable for measurable high-quality, timely, and cost-effective results Building & Maintaining Relationships : Establishing rapport and maintaining mutually productive relationships To read the complete job description, please click here . The eligible list established from this recruitment may remain in effect for six months. Minimum Qualifications Experience: One year of full-time, or its equivalent, experience in an institutional or commercial kitchen which included preparing and serving food, and cleaning kitchen equipment and facilities. Selection Process 1. Application Filing and Evaluation : All applicants must apply online at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. Applicants will be required to complete a supplemental questionnaire at the time of filing. Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Training and Experience Evaluation : Candidates who clearly demonstrate that they possess the minimum qualifications will have their training and experience evaluated. The responses to the supplemental questions, at the time of filing, will be evaluated to determine each candidate's relevant education, training, and/or experience as presented on the application and supplemental questionnaire. (Weighted 100%) The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment questions, please contact Health Services Personnel, Recruitment Team at Exams@cchealth.org . For any technical issues, please contact the Government Jobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Mar 05, 2024
Full Time
The Position B argaining Unit: Local 856 - General Services & Maintenance Unit CLOSING DATE: Open Continuous Filing *This recruitment is open on a continuous basis* The Board of Supervisors have authorized the following future salary increases: 5% on July 1, 2023 5% on July 1, 2024 5% on July 1, 2025 Why Join Contra Costa Health? The Contra Costa Health Department is offering excellent career opportunities to qualified individuals interested in working in the Food and Nutrition Services division. The Food Services Worker - Generalist positions work in the hospital cafeteria where food is prepared and perform a variety of duties such as food preparation, serving food, cashiering, and cleaning equipment and workstations. There are two (2) permanent full-time (40 hours per week), two (2) permanent part-time (32 hours per week), and three (3) permanent intermittent (40 hours per week, various schedule) vacancies in Food and Nutrition Services! The eligible list resulting from this recruitment may also be used to fill other vacancies in the future. The Contra Costa Health Department isthe largest department within Contra Costa County, employing more than 4,800 employees - and growing! We provide high-quality services with respect and responsiveness to all. We are an integrated system of health care services, community health improvement, and environmental protection. We anticipate community health needs and change to meet those needs. We work in partnership with our patients, cities, and diverse communities, as well as other health, education, and human service agencies. We encourage equity, creative, ethical, and tenacious leadership to implement effective health policies and programs. We are looking for someone who is: Dependable Honest Hardworking Positive A problem solver Energetic What you will typically be responsible for: Prepare food for cooking by peeling, cutting, or slicing. Set up tray lines and/or individual trays. Serve meals to cafeteria customers and patients. Clean items used in the kitchen such as dishes, pots, pans, containers, carts, and equipment. Clean facilities including sweeping, mopping, and sanitizing work areas such as floors, storage spaces, trucks and empty garbage cans. Assist with stocking supplies and deliveries. Report food quality or safety concerns to the Food Service Worker (Lead) or the Food and Nutrition Services Department management team. A few reasons you might love this job: There is opportunity for promotional growth! You will work side by side with hardworking teammates. There are opportunities to learn the fundamentals of healthcare Food and Nutrition Services. It will never be a dull moment! We are a fast-paced working environment. A few challenges you might face in this job : While working in this fast-paced environment, you must be able to shift gears in a timely manner. Daily tasks may vary. You will work in a highly regulated government environment. Competencies Required: Oral Communication : Engaging effectively in dialogue Adaptability : Responding positively to change and modifying behavior as the situation requires Professional Integrity & Ethics : Displaying honesty, adherence to principles, and personal accountability Listening : Fully comprehending spoken communication Customer Focus : Attending to the needs and expectations of customers Manual Dexterity : Using senses, hands, and fingers in manipulating objects quickly and efficiently General Physical Ability : Using strength, endurance, flexibility, balance, and coordination Safety Focus : Showing vigilance and care in identifying and addressing health risks and safety hazards Environmental Exposure Tolerance : Performing under physically demanding conditions Teamwork : Collaborating with others to achieve shared goals Valuing Diversity : Appreciating the benefits of varied backgrounds and cultures in the workplace Handling Stress : Maintaining emotional stability and self-control under pressure, challenge, or adversity Displaying Ownership and Accountability : Holding self and others accountable for measurable high-quality, timely, and cost-effective results Building & Maintaining Relationships : Establishing rapport and maintaining mutually productive relationships To read the complete job description, please click here . The eligible list established from this recruitment may remain in effect for six months. Minimum Qualifications Experience: One year of full-time, or its equivalent, experience in an institutional or commercial kitchen which included preparing and serving food, and cleaning kitchen equipment and facilities. Selection Process 1. Application Filing and Evaluation : All applicants must apply online at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. Applicants will be required to complete a supplemental questionnaire at the time of filing. Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Training and Experience Evaluation : Candidates who clearly demonstrate that they possess the minimum qualifications will have their training and experience evaluated. The responses to the supplemental questions, at the time of filing, will be evaluated to determine each candidate's relevant education, training, and/or experience as presented on the application and supplemental questionnaire. (Weighted 100%) The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment questions, please contact Health Services Personnel, Recruitment Team at Exams@cchealth.org . For any technical issues, please contact the Government Jobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Introduction his examination is being given to fill two part-time vacancies within Mary Graham Children's Shelter and to establish a referral pool which may be used to fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final deadline. The Mary Graham Children's Shelter is an Emergency Temporary Shelter for children age newborn up to eighteen years of age who are removed from their homes through no fault of their own. On an annual basis, Mary Graham provides care and support services to about 1000 children. The Shelter provides a variety of support services through several collaborative partners to try and help each child have their individual needs addressed. These support services can include medical/dental services, educational support, behavioral support, and transitional support for children under eighteen years old. For more information regarding the Mary Graham Children's Shelter and the Human Services Agency, please visit their website at: Human Services Agency - Mary Graham Children's Shelter Pre-Employment Background, DOJ Live Scan and Drug Screen : Potential new hires into this classification are required to successfully pass a DOJ Live Scan, a pre-employment background investigation, and a pre-employment drug screen as a condition of employment. Final appointment cannot be made unless the eligible has successfully completed the DOJ Live Scan, background process and passed the drug screen. The County pays for the initial drug screen. Note : Employees at Mary Graham Children's Shelter are subject to the authority, rules, regulations, standards, and approval of the Community Care Licensing Authority (CCL) of the California Department of Social Services. In addition to the above minimum qualifications, as a condition of employment, approval of the CCL is required for both initial appointment and for continued employment at MGCS. Staff who are assigned to the Mary Graham Children's Shelter will receive a 5% pay supplement in addition to their base salary. Effective July 2024 - 4% Cost of Living Adjustment increase Effective July 2025 - 3% Cost of Living Adjustment increase NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Prepares a wide variety of menu items including soups, salads, vegetables, sauces, gravies, entrees, desserts and other foods; independently prepares simple meals or assists in preparation of complex or specialized meals. Grills, cooks, steams, bakes and roasts a variety of foods; cuts meats; prepares and cooks a variety of items including baked goods. May supervise other food service staff in a variety of food service work; performs routine food service work as necessary. Sets up, operates and cleans equipment and areas used to prepare and serve food. Maintains records of work performed and other routine records; prepares routine reports. May act in a higher level capacity on a relief basis or for training purposes. MINIMUM QUALIFICATIONS Experience : One year of high-volume commercial or institutional food service work with primary responsibility for cooking. License: Possession of valid California driver's license. KNOWLEDGE Volume food service work including cooking, preparation, serving, cleaning, sanitation and safety practices; basic units of measure. ABILITY Prepare food on a volume basis with minimum waste; understand and follow oral and written instructions; learn to perform volume preparation of full meals; lead others in the more routine aspects of volume food preparation, service and cleaning work; count and perform routine arithmetic calculations including simple addition, subtraction and multiplication; make simple notations; read various scales of measure and portion items accurately; communicate effectively; establish and maintain effective working relationships with others; treat customers courteously'; stand constantly; lift and carry 25 pounds; perform manual dexterity tasks including constant handling, reaching, grasping and fingering; withstand frequent exposure to heat emanated from equipment, and cold from refrigerated storage areas; may require ability to kneel, bend and stoop frequently. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Part-Time Employee Benefits: Part-time employees who meet the appropriate eligibility criteria may receive health insurance benefits and step increases. Selection Procedures Applicants for part-time and temporary recruitments who meet the minimum qualifications are either referred to the hiring department for further selection or they may be required to take a written examination. If a written examination is given, the top candidates may be referred to the hiring department for further selection. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Physical Exam : Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-employment Drug Screening Exam : Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grandparent, grandchild or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when: They are related to the Appointing Authority, or The employment would result in one of them supervising the work of the other Department Heads may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job, you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For currentemployment opportunitiesplease callour 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Continuous
Mar 08, 2024
Part Time
Introduction his examination is being given to fill two part-time vacancies within Mary Graham Children's Shelter and to establish a referral pool which may be used to fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final deadline. The Mary Graham Children's Shelter is an Emergency Temporary Shelter for children age newborn up to eighteen years of age who are removed from their homes through no fault of their own. On an annual basis, Mary Graham provides care and support services to about 1000 children. The Shelter provides a variety of support services through several collaborative partners to try and help each child have their individual needs addressed. These support services can include medical/dental services, educational support, behavioral support, and transitional support for children under eighteen years old. For more information regarding the Mary Graham Children's Shelter and the Human Services Agency, please visit their website at: Human Services Agency - Mary Graham Children's Shelter Pre-Employment Background, DOJ Live Scan and Drug Screen : Potential new hires into this classification are required to successfully pass a DOJ Live Scan, a pre-employment background investigation, and a pre-employment drug screen as a condition of employment. Final appointment cannot be made unless the eligible has successfully completed the DOJ Live Scan, background process and passed the drug screen. The County pays for the initial drug screen. Note : Employees at Mary Graham Children's Shelter are subject to the authority, rules, regulations, standards, and approval of the Community Care Licensing Authority (CCL) of the California Department of Social Services. In addition to the above minimum qualifications, as a condition of employment, approval of the CCL is required for both initial appointment and for continued employment at MGCS. Staff who are assigned to the Mary Graham Children's Shelter will receive a 5% pay supplement in addition to their base salary. Effective July 2024 - 4% Cost of Living Adjustment increase Effective July 2025 - 3% Cost of Living Adjustment increase NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Prepares a wide variety of menu items including soups, salads, vegetables, sauces, gravies, entrees, desserts and other foods; independently prepares simple meals or assists in preparation of complex or specialized meals. Grills, cooks, steams, bakes and roasts a variety of foods; cuts meats; prepares and cooks a variety of items including baked goods. May supervise other food service staff in a variety of food service work; performs routine food service work as necessary. Sets up, operates and cleans equipment and areas used to prepare and serve food. Maintains records of work performed and other routine records; prepares routine reports. May act in a higher level capacity on a relief basis or for training purposes. MINIMUM QUALIFICATIONS Experience : One year of high-volume commercial or institutional food service work with primary responsibility for cooking. License: Possession of valid California driver's license. KNOWLEDGE Volume food service work including cooking, preparation, serving, cleaning, sanitation and safety practices; basic units of measure. ABILITY Prepare food on a volume basis with minimum waste; understand and follow oral and written instructions; learn to perform volume preparation of full meals; lead others in the more routine aspects of volume food preparation, service and cleaning work; count and perform routine arithmetic calculations including simple addition, subtraction and multiplication; make simple notations; read various scales of measure and portion items accurately; communicate effectively; establish and maintain effective working relationships with others; treat customers courteously'; stand constantly; lift and carry 25 pounds; perform manual dexterity tasks including constant handling, reaching, grasping and fingering; withstand frequent exposure to heat emanated from equipment, and cold from refrigerated storage areas; may require ability to kneel, bend and stoop frequently. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Part-Time Employee Benefits: Part-time employees who meet the appropriate eligibility criteria may receive health insurance benefits and step increases. Selection Procedures Applicants for part-time and temporary recruitments who meet the minimum qualifications are either referred to the hiring department for further selection or they may be required to take a written examination. If a written examination is given, the top candidates may be referred to the hiring department for further selection. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Physical Exam : Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-employment Drug Screening Exam : Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grandparent, grandchild or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when: They are related to the Appointing Authority, or The employment would result in one of them supervising the work of the other Department Heads may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job, you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For currentemployment opportunitiesplease callour 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Continuous
California State University (CSU) Northridge
18111 Nordhoff Street, Northridge, CA 91330, USA
CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun . Major Duties Under general supervision, the Customer Service Worker-Usher/Powered Cart Operator provides customer service support for events at the Younes and Soraya Nazarian Center for the Performing Arts (The Soraya) and other campus theaters supported by The Soraya such as the Plaza del Sol Performance Hall and operates powered carts for audience transportation between campus parking lots and the theater. The incumbent interacts with artists, renters, guests, and audience in accordance with various aspects of public convenings at The Soraya including, but not limited to, security, safety, parking, venue access, ticketing and seating, VIP protocols, providing exit instructions in the event of an emergency, and other policies and procedures Refers matters as required to team supervisor and works across various customer service teams including Audience Services, Artists Entrance, and/or Production Hospitality. Performs customer service duties including scanning or tearing of tickets and distributing programs and assists patrons with finding their seats and late seating. Assists with the enforcement of policies pertaining to patron possession of large personal items, food and beverage, and use of recording devices within the theatre. Drives powered carts between various campus parking lots and theaters. Assists patrons in and out of powered carts and enforces passenger safety regulations. Performs other duties as assigned. *NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://bit.ly/3hJJaVz Qualifications Experience as The Soraya Usher for at least one (1) semester preferred. Current American Heart Association or Red Cross CPR, AED and/or First Aid, and TIPS (Training for Intervention Procedures) certifications also preferred. Catering or food service experience is a plus. LICENSE: CANDIDATE MUST POSSESS A VALID CALIFORNIA DRIVER'S LICENSE. Knowledge, Skills, & Abilities Knowledge of theatre etiquette, standards and protocol, performing arts center and university facilities, policies, and organization is a plus. Displays excellent customer service skills and the ability to effectively work crowd control; excellent verbal communication skills; flexibility and patience when interacting with others. Ability to establish and maintain strong working relationships with colleagues, team supervisors, artists/artist management, rental clients, and patrons; to be courteous and communicative and maintain the highest standard of professionalism and customer service at all times. Ability to work in a fast-paced environment both independently, as well as part of a team, under the pressure of time deadlines. Employee may be required to use personal protective equipment (PPE) in accordance with Federal, State, and County Public Health directives in various aspects of their work. Pay, Benefits, & Work Schedule Classification: 0101 - Helper/Aid The anticipated HIRING RATE is $16.50 per hour. HOURS: Intermittent, on-call; hours and schedule vary. TEMP: This is a Temporary-renewable position, end date to be determined. General Information Applications are currently being accepted to establish a Helper Aid POOL. Applications for these on-call positions will be accepted on a continuing basis through June 30, 2023 or until an adequate amount of applications have been received. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, ancestry, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, covered military and veteran status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Advertised: Jul 20 2022 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun . Major Duties Under general supervision, the Customer Service Worker-Usher/Powered Cart Operator provides customer service support for events at the Younes and Soraya Nazarian Center for the Performing Arts (The Soraya) and other campus theaters supported by The Soraya such as the Plaza del Sol Performance Hall and operates powered carts for audience transportation between campus parking lots and the theater. The incumbent interacts with artists, renters, guests, and audience in accordance with various aspects of public convenings at The Soraya including, but not limited to, security, safety, parking, venue access, ticketing and seating, VIP protocols, providing exit instructions in the event of an emergency, and other policies and procedures Refers matters as required to team supervisor and works across various customer service teams including Audience Services, Artists Entrance, and/or Production Hospitality. Performs customer service duties including scanning or tearing of tickets and distributing programs and assists patrons with finding their seats and late seating. Assists with the enforcement of policies pertaining to patron possession of large personal items, food and beverage, and use of recording devices within the theatre. Drives powered carts between various campus parking lots and theaters. Assists patrons in and out of powered carts and enforces passenger safety regulations. Performs other duties as assigned. *NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://bit.ly/3hJJaVz Qualifications Experience as The Soraya Usher for at least one (1) semester preferred. Current American Heart Association or Red Cross CPR, AED and/or First Aid, and TIPS (Training for Intervention Procedures) certifications also preferred. Catering or food service experience is a plus. LICENSE: CANDIDATE MUST POSSESS A VALID CALIFORNIA DRIVER'S LICENSE. Knowledge, Skills, & Abilities Knowledge of theatre etiquette, standards and protocol, performing arts center and university facilities, policies, and organization is a plus. Displays excellent customer service skills and the ability to effectively work crowd control; excellent verbal communication skills; flexibility and patience when interacting with others. Ability to establish and maintain strong working relationships with colleagues, team supervisors, artists/artist management, rental clients, and patrons; to be courteous and communicative and maintain the highest standard of professionalism and customer service at all times. Ability to work in a fast-paced environment both independently, as well as part of a team, under the pressure of time deadlines. Employee may be required to use personal protective equipment (PPE) in accordance with Federal, State, and County Public Health directives in various aspects of their work. Pay, Benefits, & Work Schedule Classification: 0101 - Helper/Aid The anticipated HIRING RATE is $16.50 per hour. HOURS: Intermittent, on-call; hours and schedule vary. TEMP: This is a Temporary-renewable position, end date to be determined. General Information Applications are currently being accepted to establish a Helper Aid POOL. Applications for these on-call positions will be accepted on a continuing basis through June 30, 2023 or until an adequate amount of applications have been received. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, ancestry, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, covered military and veteran status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Advertised: Jul 20 2022 Pacific Daylight Time Applications close: Closing Date/Time:
Contra Costa County, CA
Martinez, California, United States
The Position *** Open Until All Positions Are Filled*** This recruitment may close at any time, qualified candidates are encouraged to apply immediately. Why Join Contra Costa County Health Services? The Contra Costa County, Health Services Department is the largest department of County government, employing more than 4,250 individuals. We strive to: Deliver high quality services with respect and responsiveness to all. Provide an integrated system of health care services, community health improvement and environmental protection. Anticipate community health needs and change to meet those needs. Work in partnership with our patients, cities, and diverse communities, as well as other health, education, and human service agencies. Encourage creative, ethical, and tenacious leadership to implement effective health policies and programs. The Environmental Services Division is currently seeking qualified individuals interested in working as Institutional Services Worker - Generalists at the Contra Costa Regional Medical Center. Individuals in these positions perform a variety of janitorial services in the County hospital, helping to ensure a safe environment to deliver quality healthcare to all. We are looking for someone who: Organized and Effective at Time Management. You will carry out tasks that require you to be smart with your time management. Honest and Safety Conscious. You will work with products and chemicals that require you to practice caution with. Hardworking. You will provide a safe and sanitary workplace for customers and employees. Positive and Respectful . You will work alongside internal staff and the public and you are expected to be respectful to all. Reliable. You will need to collaborate with a team and be dependable. Knowledgeable of cleaning products. You will need to know the proper methods of storing and handling commercial cleaning chemicals. What you will typically be responsible for: Sweeping, wet mopping, and vacuuming floors Buffing floors using electrical buffing equipment Washing and cleaning face bowls, commodes, bathtubs, and other bathroom fixtures Replenishing paper towels, toilet tissue, soap, and light bulbs Dusting, cleaning, and disinfecting all furniture, equipment Spot cleaning and disinfecting walls and woodwork A few reasons why you might love this job: You will have the opportunity to work with diverse and amazing co-workers. You will work independently, while also following safety procedures. You will have opportunities for growth. You will have the opportunity to make a difference in our patients' lives. A few challenges you might face in this job: You may have to work within a residential treatment facility. You may have to work weekends, holidays, or special occasions. You may have to work on swing or graveyard shifts. You have to respond quickly to urgent situations. Competencies Required: Oral Communication: Engaging effectively in dialogue Adaptability: Responding positively to change and modifying behavior as the situation requires Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Listening: Fully comprehending spoken communication Customer Focus: Attending to the needs and expectations of customers Manual Dexterity: Using senses, hands, and fingers in manipulating objects quickly and efficiently General Physical Ability: Using strength, endurance, flexibility, balance, and coordination Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards Environmental Exposure Tolerance: Performing under physically demanding conditions Teamwork: Collaborating with others to achieve shared goals Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity Displaying Ownership and Accountability: Holding self and others accountable for measurable high-quality, timely, and cost-effective results Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships To read the complete job description, please click here . Candidates may remain active on the eligible list to be considered for future openings, for up to 6 months. Minimum Qualifications License Required: Possession of a Valid California Motor Vehicle Operator's License is required at the Specialist and Lead Levels. Experience: Either one (1) year full-time or its equivalent experience in the class of Institutional Services Aide in Contra Costa County or one (1) year of full-time or its equivalent institutional cleaning or food service experience. Desirable Qualifications: Formalized institutional cleaning equipment repair training Janitorial specific safety training California Food Handlers Certificate Bloodborne pathogens Training Selection Process 1. Application Filing and Evaluation: Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Training & Experience Evaluation: Consists of an evaluation of each candidate's relevant education, training and/or experience as presented on the application and supplemental questionnaire. (Weighted 100%) TENTATIVE EXAM DATES Applications will be reviewed on an ongoing basis and qualified candidates will be invited to participate in the next available testing date, which are tentatively scheduled to occur every 2-3 weeks. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits
Mar 05, 2024
Full Time
The Position *** Open Until All Positions Are Filled*** This recruitment may close at any time, qualified candidates are encouraged to apply immediately. Why Join Contra Costa County Health Services? The Contra Costa County, Health Services Department is the largest department of County government, employing more than 4,250 individuals. We strive to: Deliver high quality services with respect and responsiveness to all. Provide an integrated system of health care services, community health improvement and environmental protection. Anticipate community health needs and change to meet those needs. Work in partnership with our patients, cities, and diverse communities, as well as other health, education, and human service agencies. Encourage creative, ethical, and tenacious leadership to implement effective health policies and programs. The Environmental Services Division is currently seeking qualified individuals interested in working as Institutional Services Worker - Generalists at the Contra Costa Regional Medical Center. Individuals in these positions perform a variety of janitorial services in the County hospital, helping to ensure a safe environment to deliver quality healthcare to all. We are looking for someone who: Organized and Effective at Time Management. You will carry out tasks that require you to be smart with your time management. Honest and Safety Conscious. You will work with products and chemicals that require you to practice caution with. Hardworking. You will provide a safe and sanitary workplace for customers and employees. Positive and Respectful . You will work alongside internal staff and the public and you are expected to be respectful to all. Reliable. You will need to collaborate with a team and be dependable. Knowledgeable of cleaning products. You will need to know the proper methods of storing and handling commercial cleaning chemicals. What you will typically be responsible for: Sweeping, wet mopping, and vacuuming floors Buffing floors using electrical buffing equipment Washing and cleaning face bowls, commodes, bathtubs, and other bathroom fixtures Replenishing paper towels, toilet tissue, soap, and light bulbs Dusting, cleaning, and disinfecting all furniture, equipment Spot cleaning and disinfecting walls and woodwork A few reasons why you might love this job: You will have the opportunity to work with diverse and amazing co-workers. You will work independently, while also following safety procedures. You will have opportunities for growth. You will have the opportunity to make a difference in our patients' lives. A few challenges you might face in this job: You may have to work within a residential treatment facility. You may have to work weekends, holidays, or special occasions. You may have to work on swing or graveyard shifts. You have to respond quickly to urgent situations. Competencies Required: Oral Communication: Engaging effectively in dialogue Adaptability: Responding positively to change and modifying behavior as the situation requires Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Listening: Fully comprehending spoken communication Customer Focus: Attending to the needs and expectations of customers Manual Dexterity: Using senses, hands, and fingers in manipulating objects quickly and efficiently General Physical Ability: Using strength, endurance, flexibility, balance, and coordination Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards Environmental Exposure Tolerance: Performing under physically demanding conditions Teamwork: Collaborating with others to achieve shared goals Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity Displaying Ownership and Accountability: Holding self and others accountable for measurable high-quality, timely, and cost-effective results Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships To read the complete job description, please click here . Candidates may remain active on the eligible list to be considered for future openings, for up to 6 months. Minimum Qualifications License Required: Possession of a Valid California Motor Vehicle Operator's License is required at the Specialist and Lead Levels. Experience: Either one (1) year full-time or its equivalent experience in the class of Institutional Services Aide in Contra Costa County or one (1) year of full-time or its equivalent institutional cleaning or food service experience. Desirable Qualifications: Formalized institutional cleaning equipment repair training Janitorial specific safety training California Food Handlers Certificate Bloodborne pathogens Training Selection Process 1. Application Filing and Evaluation: Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Training & Experience Evaluation: Consists of an evaluation of each candidate's relevant education, training and/or experience as presented on the application and supplemental questionnaire. (Weighted 100%) TENTATIVE EXAM DATES Applications will be reviewed on an ongoing basis and qualified candidates will be invited to participate in the next available testing date, which are tentatively scheduled to occur every 2-3 weeks. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits
University Medical Center of Southern Nevada
Las Vegas, Nevada, United States
Position Summary As an academic medical center with a rich history of providing life-saving treatment in Southern Nevada, UMC serves as the anchor hospital of the Las Vegas Medical District, offering Nevada’s highest level of care to promote successful medical outcomes for patients. We are home to Nevada's ONLY Level I Trauma Center, Designated Pediatric Trauma Center, Burn Care Center, and Transplant Center. We are a Pathway Designated facility by ANCC, and we are on our journey to Magnet status. ***PER DIEM OPPORTUNITIES*** Position Summary: Performs food service and preparatory work including catering duties, serving food and preparing simple food items such as boxed mixes and grill items. Job Requirement Education/Experience: Equivalent to graduation from high school and one (1) year of food services experience. Licensing/Certification Requirements: Valid Clark County Health District food handler card. Additional and/or Preferred Position Requirements PREFERENCE WILL BE GIVEN TO APPLICANTS WHO DOCUMENT THE FOLLOWING: A minimum of one (1) year of cash handling experience in a retail setting OR minimum of six (6) months of grill or short-order cook experience Available to work all shifts, including graveyard, seven (7) days a week, as needed Knowledge, Skills, Abilities, and Physical Requirements Knowledge of: Food and health requirements as governed by federal and state laws and regulations; department and hospital safety practices and procedures; patient rights; infection control policies and procedures; handling, storage, use and disposal of hazardous materials; department and hospital emergency response policies and procedures. Skill in: Computing basic mathematical computations including food measurement conversions; applying food preparation techniques; use of computers and cash registers; maintaining proper sanitation in food handling; using kitchen and cafeteria equipment, e.g., ovens, meat slicers and mixers; communicating effectively with a wide variety of people from diverse socio-economic and ethnic backgrounds; establishing and maintaining effective working relationships with all personnel contacted in the course of duties; efficient, effective and safe use of equipment. Physical Requirements and Working Conditions: Mobility to work in a typical culinary setting and use standard equipment, use hand and power tools, walk and stand for extended periods of time, vision to read printed materials and VDT screens, and hearing and speech to communicate effectively in oral and written forms. Strength and agility to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this classification. Per Diem and Temporary Employees are not eligible to receive benefits. Closing Date/Time: Continuous
Mar 28, 2024
Part Time
Position Summary As an academic medical center with a rich history of providing life-saving treatment in Southern Nevada, UMC serves as the anchor hospital of the Las Vegas Medical District, offering Nevada’s highest level of care to promote successful medical outcomes for patients. We are home to Nevada's ONLY Level I Trauma Center, Designated Pediatric Trauma Center, Burn Care Center, and Transplant Center. We are a Pathway Designated facility by ANCC, and we are on our journey to Magnet status. ***PER DIEM OPPORTUNITIES*** Position Summary: Performs food service and preparatory work including catering duties, serving food and preparing simple food items such as boxed mixes and grill items. Job Requirement Education/Experience: Equivalent to graduation from high school and one (1) year of food services experience. Licensing/Certification Requirements: Valid Clark County Health District food handler card. Additional and/or Preferred Position Requirements PREFERENCE WILL BE GIVEN TO APPLICANTS WHO DOCUMENT THE FOLLOWING: A minimum of one (1) year of cash handling experience in a retail setting OR minimum of six (6) months of grill or short-order cook experience Available to work all shifts, including graveyard, seven (7) days a week, as needed Knowledge, Skills, Abilities, and Physical Requirements Knowledge of: Food and health requirements as governed by federal and state laws and regulations; department and hospital safety practices and procedures; patient rights; infection control policies and procedures; handling, storage, use and disposal of hazardous materials; department and hospital emergency response policies and procedures. Skill in: Computing basic mathematical computations including food measurement conversions; applying food preparation techniques; use of computers and cash registers; maintaining proper sanitation in food handling; using kitchen and cafeteria equipment, e.g., ovens, meat slicers and mixers; communicating effectively with a wide variety of people from diverse socio-economic and ethnic backgrounds; establishing and maintaining effective working relationships with all personnel contacted in the course of duties; efficient, effective and safe use of equipment. Physical Requirements and Working Conditions: Mobility to work in a typical culinary setting and use standard equipment, use hand and power tools, walk and stand for extended periods of time, vision to read printed materials and VDT screens, and hearing and speech to communicate effectively in oral and written forms. Strength and agility to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this classification. Per Diem and Temporary Employees are not eligible to receive benefits. Closing Date/Time: Continuous
Contra Costa County, CA
Contra Costa County, California, United States
The Position The Contra Costa County Office of the Sheriff is recruiting to fill Detention Services Worker vacancies. This is an excellent opportunity for persons with custodial experience. The County's Detention facilities are located in Martinez, Richmond and Clayton, CA. Under supervision, Detention Services Workers carry out the full range of routine janitorial, maintenance, housekeeping and food service duties in the County's detention facilities and other related work as required. This class is the journey level in the Detention Services series. Positions in this class work under the direction of a Lead Detention Services Worker or a Detention Services Supervisor who is responsible for the care and maintenance of a County Detention Facility. Please Note: Candidates are encouraged to apply immediately as posting may close at any time We are looking for someone who is: an effective communicator with an ability to build and maintain relationships; experienced working effectively with a diverse population; a team player with a positive attitude able to reain calm in stressful situations, and possesses an even temperament willing to work hard and put in effort in successfully completing their assignments. What you will typically be responsible for: Maintaining cleanliness; Sanitation of detention facilities; Overall appearance of assigned areas; Stocking various areas with necessary supplies; Providing great service; Directing inmates; Working and communicating with coworkers; Lifting and moving heavy items (up to 50lbs.) A few reasons why you might love this job: Team environment; Opportunity to work an alternate schedule (4/10); Great work/life balance; Great staff with years of knowledge and experience; Benefits/pension you can rely on A few challenges you might face in this job: Working holidays; Working weekends; Overtime; Supervising inmates Read the complete job description online here: https://www.governmentjobs.com/careers/contracosta/classspecs/4922 Core Competencies required: Building and Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Handling and Resolving Conflict: Managing interpersonally strained situations Professional impact: Presenting self as a positive representative of the organization Driving Results: Demonstrating concern for achieving or surpassing results against an internal standard of excellence Self-management: Showing personal organization, self-discipline, and dependability Adaptability: Responding positively to change and modifying behavior as the situation requires Attention to Detail: Focusing on the details of work content, work steps, and final work products Decision Making: Choosing optimal courses of action in a timely manner Innovative problem solving: Identifying and analyzing problems in order to propose new ways to do business Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards Reading Comprehension: Understanding and using written information Oral Communication: Engaging effectively in dialogue Minimum Qualifications License Required: Possession of a valid California Motor Vehicle Operator's License. Out of State valid Motor Vehicle Operator's License will be accepted during the application process. Experience: Either (1) one year in the class of Detention Services Aide in Contra Costa County, OR (1) one year of institutional cleaning and maintenance experience. Desirable Qualifications Experience buffing, stripping and/or waxing floors Previous maintanance experience Selection Process Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement and supplemental questionnaire by the final filing date. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination. Written Multiple Choice Assessment: A written multiple choice assessment will be administered to measure candidates' competencies as they relate to the job. These may include, but are not limited to: Building and maintaining relationships, Handling and resolving conflict, Professional impact, Driving results, Self-management, Adaptability, Attention to detail, Decision making, Innovating problem solving, Safety focus, Reading Comprehension, and Oral Communication. Applicants must achieve a passing score in order to be ranked on the employment list. (Weighted 100%) The written assessment will be administered remotely using a computer. You will need access to a reliable internet connection to take the assessment. You will not be able to take the assessment using a mobile device such as a cell phone. The Human Resources Department may change the assessment steps notes above in accordance with the Personnel Management Regulations and accepted selection practices. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Mar 05, 2024
Full Time
The Position The Contra Costa County Office of the Sheriff is recruiting to fill Detention Services Worker vacancies. This is an excellent opportunity for persons with custodial experience. The County's Detention facilities are located in Martinez, Richmond and Clayton, CA. Under supervision, Detention Services Workers carry out the full range of routine janitorial, maintenance, housekeeping and food service duties in the County's detention facilities and other related work as required. This class is the journey level in the Detention Services series. Positions in this class work under the direction of a Lead Detention Services Worker or a Detention Services Supervisor who is responsible for the care and maintenance of a County Detention Facility. Please Note: Candidates are encouraged to apply immediately as posting may close at any time We are looking for someone who is: an effective communicator with an ability to build and maintain relationships; experienced working effectively with a diverse population; a team player with a positive attitude able to reain calm in stressful situations, and possesses an even temperament willing to work hard and put in effort in successfully completing their assignments. What you will typically be responsible for: Maintaining cleanliness; Sanitation of detention facilities; Overall appearance of assigned areas; Stocking various areas with necessary supplies; Providing great service; Directing inmates; Working and communicating with coworkers; Lifting and moving heavy items (up to 50lbs.) A few reasons why you might love this job: Team environment; Opportunity to work an alternate schedule (4/10); Great work/life balance; Great staff with years of knowledge and experience; Benefits/pension you can rely on A few challenges you might face in this job: Working holidays; Working weekends; Overtime; Supervising inmates Read the complete job description online here: https://www.governmentjobs.com/careers/contracosta/classspecs/4922 Core Competencies required: Building and Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Handling and Resolving Conflict: Managing interpersonally strained situations Professional impact: Presenting self as a positive representative of the organization Driving Results: Demonstrating concern for achieving or surpassing results against an internal standard of excellence Self-management: Showing personal organization, self-discipline, and dependability Adaptability: Responding positively to change and modifying behavior as the situation requires Attention to Detail: Focusing on the details of work content, work steps, and final work products Decision Making: Choosing optimal courses of action in a timely manner Innovative problem solving: Identifying and analyzing problems in order to propose new ways to do business Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards Reading Comprehension: Understanding and using written information Oral Communication: Engaging effectively in dialogue Minimum Qualifications License Required: Possession of a valid California Motor Vehicle Operator's License. Out of State valid Motor Vehicle Operator's License will be accepted during the application process. Experience: Either (1) one year in the class of Detention Services Aide in Contra Costa County, OR (1) one year of institutional cleaning and maintenance experience. Desirable Qualifications Experience buffing, stripping and/or waxing floors Previous maintanance experience Selection Process Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement and supplemental questionnaire by the final filing date. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination. Written Multiple Choice Assessment: A written multiple choice assessment will be administered to measure candidates' competencies as they relate to the job. These may include, but are not limited to: Building and maintaining relationships, Handling and resolving conflict, Professional impact, Driving results, Self-management, Adaptability, Attention to detail, Decision making, Innovating problem solving, Safety focus, Reading Comprehension, and Oral Communication. Applicants must achieve a passing score in order to be ranked on the employment list. (Weighted 100%) The written assessment will be administered remotely using a computer. You will need access to a reliable internet connection to take the assessment. You will not be able to take the assessment using a mobile device such as a cell phone. The Human Resources Department may change the assessment steps notes above in accordance with the Personnel Management Regulations and accepted selection practices. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
WAKE COUNTY, NC
Raleigh, North Carolina, United States
What You'll Be Doing Wake County Health and Human Services (HHS) is seeking a bilingual call center superstar to join our dedicated team of community supporters! At HHS, we believe that even when times are bad, we’ll be here to help you get back on your feet - and we’ll help you see beyond today, to a better tomorrow. Our Customer Support Center (Call Center) staff help the community everyday by connecting people with the resources they need through strong customer service and a drive to help. The Customer Support Center is an integral part of Human Services that assists clients seeking information about the full range of programs and services offered by the agency as well as supporting clients who seek specific case information related to Medicaid, Food Stamps, and Emergency/Energy Assistance. Individuals in this position must be able to provide complex program and service information directly to clients, as well as manage difficult or emotional situations. Our ideal candidate will have strong experience in a fast-paced call center setting, have fluent language skills in English and Spanish and a desire to go above and beyond established standards to provide excellent customer service. Apply today to join #TeamWake About Our Team Wake County Human Services is the consolidation of programs and services that include social services, public health, behavioral health, job search assistance, child support, housing and transportation. Our mission is, in partnership with the community, will facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Human Services (WCHS) is engaged in a number of Special Initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Human Services implementing new and exciting enhancements to our services and programs. The Wake County Human Services operates a fast paced, high volume Customer Support Center (Call Center) that is responsible for handling more than 500,000 calls each year. The Customer Support Center is an integral part of Human Services that assists clients seeking information about the full range of programs and services offered by the agency as well as supporting clients who seek specific case information related to Medicaid, Food Stamps, and Emergency/Energy Assistance. Our Customer Support Center (Call Center) staff help the community everyday by connecting people with the resources they need through strong customer service and a drive to meet the best standards. The Basics (Required Education and Experience) High school diploma or GED Six months of job-related experience Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) Previous call center experience in a high-volume environment Familiarity with Human Services programs and services Experience with Documenting Management Systems Spanish Speaking How Will We Know You're 'The One'? Excellent listening and communication skills Ability to ask probing questions, understand concerns, and overcome objections Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment Professional and friendly attitude Openness to other’s views and desire to contribute to building a positive team spirit Ability to maintain an average answer rate of 10+ calls/hour, and to type 30 wpm+ Possessing a high level of proficiency in operating a standard desktop and Windows-based computer system, including but not limited to: Microsoft Word, Excel, the county intranet, NCFAST, OnBase, NCTRACKS, ebtEDGE and computer desktop navigation Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment About This Position Location: Human Services Center Somerset Raleigh, NC 27609 Employment Type: Regular Work Schedule: Mon - Fri 8:30 am - 5:30 pm Hiring Range: 19.64 - 22.07 Market Range: 16.65 - 27.48 Posting Closing Date: 7:00 pm on 3/29/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Mar 22, 2024
What You'll Be Doing Wake County Health and Human Services (HHS) is seeking a bilingual call center superstar to join our dedicated team of community supporters! At HHS, we believe that even when times are bad, we’ll be here to help you get back on your feet - and we’ll help you see beyond today, to a better tomorrow. Our Customer Support Center (Call Center) staff help the community everyday by connecting people with the resources they need through strong customer service and a drive to help. The Customer Support Center is an integral part of Human Services that assists clients seeking information about the full range of programs and services offered by the agency as well as supporting clients who seek specific case information related to Medicaid, Food Stamps, and Emergency/Energy Assistance. Individuals in this position must be able to provide complex program and service information directly to clients, as well as manage difficult or emotional situations. Our ideal candidate will have strong experience in a fast-paced call center setting, have fluent language skills in English and Spanish and a desire to go above and beyond established standards to provide excellent customer service. Apply today to join #TeamWake About Our Team Wake County Human Services is the consolidation of programs and services that include social services, public health, behavioral health, job search assistance, child support, housing and transportation. Our mission is, in partnership with the community, will facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Human Services (WCHS) is engaged in a number of Special Initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Human Services implementing new and exciting enhancements to our services and programs. The Wake County Human Services operates a fast paced, high volume Customer Support Center (Call Center) that is responsible for handling more than 500,000 calls each year. The Customer Support Center is an integral part of Human Services that assists clients seeking information about the full range of programs and services offered by the agency as well as supporting clients who seek specific case information related to Medicaid, Food Stamps, and Emergency/Energy Assistance. Our Customer Support Center (Call Center) staff help the community everyday by connecting people with the resources they need through strong customer service and a drive to meet the best standards. The Basics (Required Education and Experience) High school diploma or GED Six months of job-related experience Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) Previous call center experience in a high-volume environment Familiarity with Human Services programs and services Experience with Documenting Management Systems Spanish Speaking How Will We Know You're 'The One'? Excellent listening and communication skills Ability to ask probing questions, understand concerns, and overcome objections Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment Professional and friendly attitude Openness to other’s views and desire to contribute to building a positive team spirit Ability to maintain an average answer rate of 10+ calls/hour, and to type 30 wpm+ Possessing a high level of proficiency in operating a standard desktop and Windows-based computer system, including but not limited to: Microsoft Word, Excel, the county intranet, NCFAST, OnBase, NCTRACKS, ebtEDGE and computer desktop navigation Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment About This Position Location: Human Services Center Somerset Raleigh, NC 27609 Employment Type: Regular Work Schedule: Mon - Fri 8:30 am - 5:30 pm Hiring Range: 19.64 - 22.07 Market Range: 16.65 - 27.48 Posting Closing Date: 7:00 pm on 3/29/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Contra Costa County, CA
Contra Costa County, California, United States
The Position Why Join Contra Costa Health? Contra Costa County is one of the few counties in the nation to offer a full spectrum of health-related services under one organizational structure. The Contra Costa Health Department has over 4700 employees in nine (9) divisions which include the Office of the Director (OOD), Contra Costa Regional Medical Center (CCRMC) and Health Centers (HCs), Public Health (PH), Behavioral Health (BH), Emergency Management System (EMS), Environmental Health (EH), Hazardous Materials (HAZMAT), Health, Housing and Homeless (H3), and Contra Costa Health Plan (CCHP). This is an exciting time to join Contra Costa Health as we are recruiting to fill Medical Social Worker II positions in both inpatient and outpatient settings! These positions are located in the Contra Costa Regional Medical Center (CCMRC), Health Centers (HCs), Behavioral Health (BH) programs, as well as Public Health (PH) programs catered to Children’s Services. In order to provide the best services to our patients and community, we strive to recruit motivated, forward-thinking, results-driven staff. We are looking for someone who: Is a critical thinker - resourceful and creative with problem solving. Exhibits efficient organizational skills. Has exceptional communication skills, both verbally and written. Is responsive and professional in working with challenging patients, work situations, and systems. Exhibits empathy and cultural competence. Can be flexible in a fast-paced environment - able to manage their time and prioritize tasks. What you will typically be responsible for: Interview families and clients/participants with intensive care management, to arrive at a comprehensive assessment of needs. Interagency coordination and collaboration. Attending and actively participating in interdisciplinary rounds or team meetings, to review client needs and plans. Reviewing and maintaining chart documentation that is timely, clear, relevant, and thorough. Offering consultation and recommendation regarding patient care and discharge planning to medical and ancillary teams. Communicating and providing outreach to clients with increased psychosocial needs, e.g., crisis intervention, addressing basic needs (food, housing). A few reasons why you might love this job: The work is rewarding and interesting, with ongoing learning opportunities. Ability to work independently, as well as with a team. Great staff with a culture of supporting one another in a collaborative way. Ample opportunities for creative problem solving. A few challenges you might face in this job: Intense cases with diverse needs. Maintaining self-care when working with overly stressed clients and families. May encounter intense emotional reactions to medical, psychiatric, or psychosocial factors, requiring the ability to stay calm under pressure. Fast-paced environment with competing demands, requiring frequent re-prioritizing. Competencies Required: Attention to Detail: Focusing on the details of work content, work steps, and final work products Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Informing: Proactively obtaining and sharing information Professional & Technical Expertise: Applying technical subject matter to the job Adaptability: Responding positively to change and modifying behavior as the situation requires Fact Finding: Obtaining facts and data pertaining to an issue or question Self-Management: Showing personal organization, self-discipline, and dependability Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity Writing: Communicating effectively in writing Reading Comprehension: Understanding and using written information Handling & Resolving Conflict: Managing interpersonally strained situations Decision Making: Choosing optimal courses of action in a timely manner Interpersonal Savvy: Considering and responding appropriately to the needs and feelings of others in different situations, including diverse backgrounds and cultures Involving Others (Engaging Teams): Engaging others for input, contribution, and shared responsibility for outcomes Leading Cross-Divisional Collaboration: Demonstrating cooperation and teamwork while working within and across divisions and teams Negotiating: Reaching mutually satisfying agreements and compromise To read the complete job description, please click here . The eligible list established from this recruitment may be used to fill current and future openings for up to six (6) months. Minimum Qualifications **PLEASE BE SURE TO ATTACH PROOF OF YOUR EDUCATION TO YOUR APPLICATION.** Education: Possession of a Master's Degree from an accredited college or university with a major in Social Work, Psychology, Counseling, or a closely related behavioral science field. Experience: Two (2) years of full-time experience providing counseling and/or social work services to medical patients. Substitution for Education and Experience: Possession of a Baccalaureate Degree from an accredited college or university with a major in Social Work, Psychology, Counseling, or a closely related behavioral science field and either: a) two years of full-time or its equivalent experience as a Medical Social Worker I in Contra Costa County; or b) three years of full-time or its equivalent experience providing counseling and/or social work services to medical patients. Substitution for Academic Major: One (1) additional year of qualifying experience of the type noted above may be substituted for the required major. Desirable Qualifications: Knowledge of multisystem resources (Regional Center of the East Bay, School District, Behavioral Health, IHSS and so forth) Knowledge of conservatorship, guardianship and other court documents Post-Master’s experience of at least one year working with medical patients Experience working with mental health and substance use disorders (including knowledge of commonly associated behaviors) Knowledge of the health care industry and insurance, such as Medicare and Medi-Cal Selection Process 1. Application Filing and Evaluation : All applicants must apply online at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. Applicants will be required to complete a supplemental questionnaire at the time of filing. Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Training and Experience Evaluation : Candidates who clearly demonstrate that they possess the minimum qualifications will have their training and experience evaluated. The responses to the supplemental questions, at the time of filing, will be evaluated to determine each candidate's relevant education, training, and/or experience as presented on the application and supplemental questionnaire. (Weighted 100%) The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment questions, please contact Health Services Personnel, Recruitment Team at Exams@cchealth.org . For any technical issues, please contact the Government Jobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Mar 05, 2024
Full Time
The Position Why Join Contra Costa Health? Contra Costa County is one of the few counties in the nation to offer a full spectrum of health-related services under one organizational structure. The Contra Costa Health Department has over 4700 employees in nine (9) divisions which include the Office of the Director (OOD), Contra Costa Regional Medical Center (CCRMC) and Health Centers (HCs), Public Health (PH), Behavioral Health (BH), Emergency Management System (EMS), Environmental Health (EH), Hazardous Materials (HAZMAT), Health, Housing and Homeless (H3), and Contra Costa Health Plan (CCHP). This is an exciting time to join Contra Costa Health as we are recruiting to fill Medical Social Worker II positions in both inpatient and outpatient settings! These positions are located in the Contra Costa Regional Medical Center (CCMRC), Health Centers (HCs), Behavioral Health (BH) programs, as well as Public Health (PH) programs catered to Children’s Services. In order to provide the best services to our patients and community, we strive to recruit motivated, forward-thinking, results-driven staff. We are looking for someone who: Is a critical thinker - resourceful and creative with problem solving. Exhibits efficient organizational skills. Has exceptional communication skills, both verbally and written. Is responsive and professional in working with challenging patients, work situations, and systems. Exhibits empathy and cultural competence. Can be flexible in a fast-paced environment - able to manage their time and prioritize tasks. What you will typically be responsible for: Interview families and clients/participants with intensive care management, to arrive at a comprehensive assessment of needs. Interagency coordination and collaboration. Attending and actively participating in interdisciplinary rounds or team meetings, to review client needs and plans. Reviewing and maintaining chart documentation that is timely, clear, relevant, and thorough. Offering consultation and recommendation regarding patient care and discharge planning to medical and ancillary teams. Communicating and providing outreach to clients with increased psychosocial needs, e.g., crisis intervention, addressing basic needs (food, housing). A few reasons why you might love this job: The work is rewarding and interesting, with ongoing learning opportunities. Ability to work independently, as well as with a team. Great staff with a culture of supporting one another in a collaborative way. Ample opportunities for creative problem solving. A few challenges you might face in this job: Intense cases with diverse needs. Maintaining self-care when working with overly stressed clients and families. May encounter intense emotional reactions to medical, psychiatric, or psychosocial factors, requiring the ability to stay calm under pressure. Fast-paced environment with competing demands, requiring frequent re-prioritizing. Competencies Required: Attention to Detail: Focusing on the details of work content, work steps, and final work products Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Informing: Proactively obtaining and sharing information Professional & Technical Expertise: Applying technical subject matter to the job Adaptability: Responding positively to change and modifying behavior as the situation requires Fact Finding: Obtaining facts and data pertaining to an issue or question Self-Management: Showing personal organization, self-discipline, and dependability Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity Writing: Communicating effectively in writing Reading Comprehension: Understanding and using written information Handling & Resolving Conflict: Managing interpersonally strained situations Decision Making: Choosing optimal courses of action in a timely manner Interpersonal Savvy: Considering and responding appropriately to the needs and feelings of others in different situations, including diverse backgrounds and cultures Involving Others (Engaging Teams): Engaging others for input, contribution, and shared responsibility for outcomes Leading Cross-Divisional Collaboration: Demonstrating cooperation and teamwork while working within and across divisions and teams Negotiating: Reaching mutually satisfying agreements and compromise To read the complete job description, please click here . The eligible list established from this recruitment may be used to fill current and future openings for up to six (6) months. Minimum Qualifications **PLEASE BE SURE TO ATTACH PROOF OF YOUR EDUCATION TO YOUR APPLICATION.** Education: Possession of a Master's Degree from an accredited college or university with a major in Social Work, Psychology, Counseling, or a closely related behavioral science field. Experience: Two (2) years of full-time experience providing counseling and/or social work services to medical patients. Substitution for Education and Experience: Possession of a Baccalaureate Degree from an accredited college or university with a major in Social Work, Psychology, Counseling, or a closely related behavioral science field and either: a) two years of full-time or its equivalent experience as a Medical Social Worker I in Contra Costa County; or b) three years of full-time or its equivalent experience providing counseling and/or social work services to medical patients. Substitution for Academic Major: One (1) additional year of qualifying experience of the type noted above may be substituted for the required major. Desirable Qualifications: Knowledge of multisystem resources (Regional Center of the East Bay, School District, Behavioral Health, IHSS and so forth) Knowledge of conservatorship, guardianship and other court documents Post-Master’s experience of at least one year working with medical patients Experience working with mental health and substance use disorders (including knowledge of commonly associated behaviors) Knowledge of the health care industry and insurance, such as Medicare and Medi-Cal Selection Process 1. Application Filing and Evaluation : All applicants must apply online at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. Applicants will be required to complete a supplemental questionnaire at the time of filing. Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Training and Experience Evaluation : Candidates who clearly demonstrate that they possess the minimum qualifications will have their training and experience evaluated. The responses to the supplemental questions, at the time of filing, will be evaluated to determine each candidate's relevant education, training, and/or experience as presented on the application and supplemental questionnaire. (Weighted 100%) The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment questions, please contact Health Services Personnel, Recruitment Team at Exams@cchealth.org . For any technical issues, please contact the Government Jobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information FILING PERIOD: FEBRUARY 7, 2024 AT 8:00 A.M. (PT) -ONLINE FILING ONLY REPOSTING INFORMATION: THIS ANNOUNCEMENT IS A REPOSTING TO REOPEN THIS EXAMINATION THIS EXAMINATION WILL REMAIN OPEN UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE AT ANY TIME WITHOUT PRIOR NOTICE EXAM NUMBER: T8103C TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY DEFINITION: Assists professional staff in providing support and referrals to clients. CLASSIFICATION STANDARDS: Positions allocable to this journey-level class work under the supervision of social services professional staff to assist in the provision of services to clients by performing clerical, and other sub-professional duties. Incumbents must demonstrate knowledge and understanding of the health, mental health, or social services programs to which the position is assigned and the problems of the community group being served. Community Health Worker is distinguished from Senior Community Worker in that the latter performs a broader range of responsibilities with increased complexity in areas such as community outreach, program-planning, and the provision of group-based social services. Essential Job Functions Serves and supports parents who have children detained by the Department of Children and Family Services (DCFS) to promote improvement in areas of self-esteem, motivation, and parenting. Provides guidance, coaching and support to parents as well as support to Children's Social Workers working with parents. Plans, coordinates and leads group and one-on-one meetings with parents wanting Parent in Partnership services to inform them about various available services. Ensures that all parents receive services from the Department to develop and achieve a community based approach to increase reunification. Serves as liaison between the Department and community agencies. Recruits and supports parents as they engage them over the phone, in Regional offices and Dependency Court. Provides recruitment outreach services and activities in effort to engage other potential parents; attends community information/resource, recruitment fairs and faith-based activities; provides information on the Parents in Partnership (PIP) to community members. Serves as an advocate for client access to departmental and community resources; facilitates relationships between the agency and the parents by communicating agency policies and programs to parents. Assists parents and family members in obtaining and completing application forms for benefits and services provided by monitoring the completion of questionnaires, conducting interviews and collecting basic data for the Department of Children and Family Services as well as other cities and Los Angeles County agencies. Receives service referrals from social workers, eligibility workers, and medical case workers to assist parents in a variety of ways such as obtaining food stamps and housing, medical, mental health, or substance abuse care. Provides emergency services to parents by making referrals to appropriate supportive agencies. Assists parents in completing necessary forms to obtain needed services. Participates in departmental and community meetings and workgroups, sharing their DCFS history when appropriate. Requirements SELECTION/SPECIALTY REQUIREMENTS: "Lived experience" * Individuals with histories of participating in Family Reunification services with DCFS and have been involved in individual/group counseling, domestic violence counseling, incarcerations, drug/alcohol rehabilitation and/or other programs in order to serve their time or rehabilitate. Applicants must have had ALL their DCFS cases closed for at least 12 months. *in order to meet the requirements for "Lived Experience" applicants who participated in the Family Reunification services with DCFS must attach certification of completion for court mandated programs in individual/group counseling, domestic violence counseling, incarcerations, drug/alcohol rehabilitation and/or other programs in order to serve their time or rehabilitate. These histories can make a unique contribution to the responsiveness and effectiveness of service delivery for the parent population. The inclusion of community health workers with "lived experience" supports and motivates parents to meet their service plan goals and unite with their children. This also helps the community at large understand this population and demonstrates that parents can change and provide safe and loving homes to their children. LICENSE: A valid California Class “C” Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II-Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. DESIRABLE QUALIFICATION: Experience coaching, mentoring and training parents to achieve their parenting goals. Experience performing public relations work/professional maintenance of a favorable public image by a company or other organization, which must include interaction and collaboration with parents and/or community residents at community events. Experience in preparing comprehensive reports, completing projects and analyzing reports using Microsoft Office (i.e. Excel, Word, Outlook, PowerPoint, etc.) SPECIAL REQUIREMENT INFORMATION: Confirmation of this experience are copies of certification provided to courts verifying completion of court requirements necessary to obtain custody of children in the care of Dependency Court or social workers. **Social Services includes the benefits and facilities such as education, food subsidies, health care, police, fire service, job training and subsidized housing, adoption, community management, policy research, and lobbying. Additional Information EXAMINATION CONTENT: This examination will consist of two parts: PART I: An Evaluation of Experience weighted 30% . Each candidate will be evaluated on the basis of information provided on his/her County of Los Angeles Employment Application and Supplemental Questionnaire that pertain to the areas of Selection/Specialty Requirements and Desirable Qualifications to determine the level and scope of the candidate's preparation for this position. Applicants must achieve a passing score of 70% or higher on Part I in order to be invited to the Part II. PART II: A multiple choice and/or simulation test, weighted 70% , measuring: • Customer Focus • Learning Potential • Responsibility • Following Instructions MULTIPLE-CHOICE AND SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Your responses to Questions 6 through 11 of the Supplemental Questionnaire will be used in the Evaluation for Experience (Part 1) . Candidates must meet the Selection/Specialty Requirements and receive a passing score of 70% or higher on each exam part in order to be placed on the eligible register. TRANSFER OF TEST COMPONENTS Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary. An interactive system for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/. Additional practice tests are available at https://www.shldirect.com/en-us/practice-tests/. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in this examination will be placed on the eligible register in the order of their score group for a period of (12) months following the date of promulgation. Applications will be processed on an as-received basis and promulgated to the eligible register. All notifications (e.g. Notices of Non-Acceptance, Notice of Results, etc.) will be emailed. Scores cannot be given over the phone. SPECIAL INFORMATION: FINGERPRINTING CLEARANCE AND BACKGROUND INVESTIGATION: All Department of Children and Family Services employees are fingerprinted and subject to criminal background check by the State Department of Justice and Federal Bureau of Investigation. Employment/Promotion is contingent upon passing the background checks. An individual with job-related convictions as defined by the DHR PPG 514 regarding "sensitive positions" may be withheld from appointment or may be discharged. APPOINTMENT INFORMATION: Candidates who are selected for employment must successfully complete the pre-employment requirements, which includes medical examination and psychological evaluation. Appointees must be willing to work after hours, weekend shifts and holidays. VACANCY INFORMATION: The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Children and Family Services. AVAILABLE SHIFT: Any APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. All applicants MUST complete the filing process ONLINE (via electronic submission). Applications by mail, fax, or in person will not be accepted. Applicants are required to submit a standard Los Angeles County Employment Application online and complete the Supplemental Questionnaire to be considered for this examination. Paper applications and/or resumes cannot be accepted in lieu of online application. Note: If you are unable to attach the required documents, you may e-mail them to DCFSExams@dcfs.lacounty.gov within fifteen (15) calendar days of filing. Please make sure to reference your full name (Last, First name), examination title and number on the subject line of your e-mail. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application by using this website: hr.lacounty.gov Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection/Specialty Requirements and complete the Supplemental Questionnaire. Provide any relevant education, training, and experience in the spaces provided, so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, then it will be rejected. IMPORTANT NOTES: ALL information included in the application is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION . Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES : For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or a friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Email: TestingAccommodations@hr.lacounty.gov Teletype Phone: ( 800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Veronik Geragoosian Department Contact Phone: (213) 351-5898 Department Contact Email: DCFSExams@dcfs.lacounty.gov For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information FILING PERIOD: FEBRUARY 7, 2024 AT 8:00 A.M. (PT) -ONLINE FILING ONLY REPOSTING INFORMATION: THIS ANNOUNCEMENT IS A REPOSTING TO REOPEN THIS EXAMINATION THIS EXAMINATION WILL REMAIN OPEN UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE AT ANY TIME WITHOUT PRIOR NOTICE EXAM NUMBER: T8103C TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY DEFINITION: Assists professional staff in providing support and referrals to clients. CLASSIFICATION STANDARDS: Positions allocable to this journey-level class work under the supervision of social services professional staff to assist in the provision of services to clients by performing clerical, and other sub-professional duties. Incumbents must demonstrate knowledge and understanding of the health, mental health, or social services programs to which the position is assigned and the problems of the community group being served. Community Health Worker is distinguished from Senior Community Worker in that the latter performs a broader range of responsibilities with increased complexity in areas such as community outreach, program-planning, and the provision of group-based social services. Essential Job Functions Serves and supports parents who have children detained by the Department of Children and Family Services (DCFS) to promote improvement in areas of self-esteem, motivation, and parenting. Provides guidance, coaching and support to parents as well as support to Children's Social Workers working with parents. Plans, coordinates and leads group and one-on-one meetings with parents wanting Parent in Partnership services to inform them about various available services. Ensures that all parents receive services from the Department to develop and achieve a community based approach to increase reunification. Serves as liaison between the Department and community agencies. Recruits and supports parents as they engage them over the phone, in Regional offices and Dependency Court. Provides recruitment outreach services and activities in effort to engage other potential parents; attends community information/resource, recruitment fairs and faith-based activities; provides information on the Parents in Partnership (PIP) to community members. Serves as an advocate for client access to departmental and community resources; facilitates relationships between the agency and the parents by communicating agency policies and programs to parents. Assists parents and family members in obtaining and completing application forms for benefits and services provided by monitoring the completion of questionnaires, conducting interviews and collecting basic data for the Department of Children and Family Services as well as other cities and Los Angeles County agencies. Receives service referrals from social workers, eligibility workers, and medical case workers to assist parents in a variety of ways such as obtaining food stamps and housing, medical, mental health, or substance abuse care. Provides emergency services to parents by making referrals to appropriate supportive agencies. Assists parents in completing necessary forms to obtain needed services. Participates in departmental and community meetings and workgroups, sharing their DCFS history when appropriate. Requirements SELECTION/SPECIALTY REQUIREMENTS: "Lived experience" * Individuals with histories of participating in Family Reunification services with DCFS and have been involved in individual/group counseling, domestic violence counseling, incarcerations, drug/alcohol rehabilitation and/or other programs in order to serve their time or rehabilitate. Applicants must have had ALL their DCFS cases closed for at least 12 months. *in order to meet the requirements for "Lived Experience" applicants who participated in the Family Reunification services with DCFS must attach certification of completion for court mandated programs in individual/group counseling, domestic violence counseling, incarcerations, drug/alcohol rehabilitation and/or other programs in order to serve their time or rehabilitate. These histories can make a unique contribution to the responsiveness and effectiveness of service delivery for the parent population. The inclusion of community health workers with "lived experience" supports and motivates parents to meet their service plan goals and unite with their children. This also helps the community at large understand this population and demonstrates that parents can change and provide safe and loving homes to their children. LICENSE: A valid California Class “C” Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II-Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. DESIRABLE QUALIFICATION: Experience coaching, mentoring and training parents to achieve their parenting goals. Experience performing public relations work/professional maintenance of a favorable public image by a company or other organization, which must include interaction and collaboration with parents and/or community residents at community events. Experience in preparing comprehensive reports, completing projects and analyzing reports using Microsoft Office (i.e. Excel, Word, Outlook, PowerPoint, etc.) SPECIAL REQUIREMENT INFORMATION: Confirmation of this experience are copies of certification provided to courts verifying completion of court requirements necessary to obtain custody of children in the care of Dependency Court or social workers. **Social Services includes the benefits and facilities such as education, food subsidies, health care, police, fire service, job training and subsidized housing, adoption, community management, policy research, and lobbying. Additional Information EXAMINATION CONTENT: This examination will consist of two parts: PART I: An Evaluation of Experience weighted 30% . Each candidate will be evaluated on the basis of information provided on his/her County of Los Angeles Employment Application and Supplemental Questionnaire that pertain to the areas of Selection/Specialty Requirements and Desirable Qualifications to determine the level and scope of the candidate's preparation for this position. Applicants must achieve a passing score of 70% or higher on Part I in order to be invited to the Part II. PART II: A multiple choice and/or simulation test, weighted 70% , measuring: • Customer Focus • Learning Potential • Responsibility • Following Instructions MULTIPLE-CHOICE AND SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Your responses to Questions 6 through 11 of the Supplemental Questionnaire will be used in the Evaluation for Experience (Part 1) . Candidates must meet the Selection/Specialty Requirements and receive a passing score of 70% or higher on each exam part in order to be placed on the eligible register. TRANSFER OF TEST COMPONENTS Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary. An interactive system for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/. Additional practice tests are available at https://www.shldirect.com/en-us/practice-tests/. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in this examination will be placed on the eligible register in the order of their score group for a period of (12) months following the date of promulgation. Applications will be processed on an as-received basis and promulgated to the eligible register. All notifications (e.g. Notices of Non-Acceptance, Notice of Results, etc.) will be emailed. Scores cannot be given over the phone. SPECIAL INFORMATION: FINGERPRINTING CLEARANCE AND BACKGROUND INVESTIGATION: All Department of Children and Family Services employees are fingerprinted and subject to criminal background check by the State Department of Justice and Federal Bureau of Investigation. Employment/Promotion is contingent upon passing the background checks. An individual with job-related convictions as defined by the DHR PPG 514 regarding "sensitive positions" may be withheld from appointment or may be discharged. APPOINTMENT INFORMATION: Candidates who are selected for employment must successfully complete the pre-employment requirements, which includes medical examination and psychological evaluation. Appointees must be willing to work after hours, weekend shifts and holidays. VACANCY INFORMATION: The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Children and Family Services. AVAILABLE SHIFT: Any APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. All applicants MUST complete the filing process ONLINE (via electronic submission). Applications by mail, fax, or in person will not be accepted. Applicants are required to submit a standard Los Angeles County Employment Application online and complete the Supplemental Questionnaire to be considered for this examination. Paper applications and/or resumes cannot be accepted in lieu of online application. Note: If you are unable to attach the required documents, you may e-mail them to DCFSExams@dcfs.lacounty.gov within fifteen (15) calendar days of filing. Please make sure to reference your full name (Last, First name), examination title and number on the subject line of your e-mail. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application by using this website: hr.lacounty.gov Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection/Specialty Requirements and complete the Supplemental Questionnaire. Provide any relevant education, training, and experience in the spaces provided, so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, then it will be rejected. IMPORTANT NOTES: ALL information included in the application is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION . Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES : For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or a friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Email: TestingAccommodations@hr.lacounty.gov Teletype Phone: ( 800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Veronik Geragoosian Department Contact Phone: (213) 351-5898 Department Contact Email: DCFSExams@dcfs.lacounty.gov For detailed information, please click here
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information FIRST DAY OF FILING: 12/15/2023 AT 8:00 A.M. - ONLINE FILING ONLY THIS EXAMINATION WILL REMAIN OPEN UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE AT ANY TIME WITHOUT PRIOR NOTICE. EXAM NUMBER: T9072M REPOSTING INFORMATION: THIS ANNOUNCEMENT IS BEING REPOSTED TO REOPEN THE FILING DATE SPECIAL SALARY INFORMATION: Pursuant to County Code Section 6.10.050, a Critical Shortage Recruitment Rate is authorized for Children's Social Worker II permanently assigned to and working in the Antelope Valley, which consists of Palmdale and Lancaster offices. In addition, pursuant to County Code Section 6.10.060, a Critical Shortage Range of 10% has been approved for Children's Social Worker II permanently assigned to and working in the Antelope Valley, which consists of Palmdale and Lancaster offices. TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY DEFINITION: Performs a variety of social casework or related services in connection with child protective, program or adoption services. CLASSIFICATION STANDARDS: Positions allocable to this class report to a Supervising Children's Social Worker and are responsible for the supervision and placement of minors in need of protective services due to abuse, neglect, or exploitation, or perform social work services involved in adoption in planning with a child, the natural parents, and adoptive parents. All positions prepare detailed social studies on minors and their families, which include recommendations to the court, and are assigned the more difficult cases. Incumbents must possess a basic knowledge of the Welfare and Institutions Code regarding dependency cases, knowledge of appropriate resources and casework techniques needed to resolve child welfare problems, as well as knowledge of departmental policies and procedures. Essential Job Functions 1. Investigates referrals alleging child abuse, neglect, and/or exploitationby observing the child's well-being and living environment (e.g., body appearance and hygiene, which may require disrobing a child); interviewing clients* privately in-person; interviewing various individuals (e.g., reporting parties; suspected perpetrators; other adults with immediate access to the child; collaterals, such as teachers, doctors, counselors, neighbors, and clergy; etc.) through oral and written communication; consulting with other individuals/sources (e.g., peers, supervisors, service providers, medical/mental health professionals, law enforcement personnel, school officials, attorneys including County Counsel, court officials, liaisons involved in specialized programs, etc.); conducting home inspections and assessing prospective caregivers; monitoring visitations; researching existing information in hardcopy filing systems (e.g., case history files; court reports; official personal records, such as birth certificate; etc.) and on various computer databases (e.g., CWS/CMS, LRS, SDM, JAI, DOJ, LiveScan, CLETS, etc.); transporting clients, which includes lifting of children or car seats; and/or taking photographs of the child or the living environment (as necessary) in order to determine appropriate course of action (e.g., initiating preventative measures so that the child remains in the home, developing with the client a plan that resolves the situation, removing a child from the home, if necessary, etc.) and assess a family's strengths and needs in accordance with Federal and California State laws and regulations, the Core Practice Model (CPM), and department policies and procedures, and within established response times or time intervals. 2. Determines the validity of an allegation by reviewing and analyzing the relevant information (e.g. case history/court reports: patterns indicators of abuse and recommendations; school reports: absenteeism, attendance history, reporting party; medical/mental health reports: behavior indicators) gathered from numerous sources (e.g., observations of the child and his/her living environment; interviews with various individuals; case history files, plans, and records; monitored visit reports; medical/mental health information; criminal records; school reports; court reports; official personal records, such as birth certificates; computer-generated reports, including SDM and CWS/CMS; FCI etc.); and collaborating with others in analyzing information (e.g., clients, peers, supervisors, law enforcement, care givers, medical/mental health professionals, Regional Center representatives, etc.) in order to establish whether to promote a referral to a case, assess a child's and/or family's strengths and needs, and determine an appropriate service or course of action (e.g., making an emergency placement decision, placing a child into a suitable placement, transporting a child out-of-state or out-of-country with a vehicle, requesting a comprehensive psychological evaluation, obtaining medical information and/or a medical procedure, if necessary; voluntarily hospitalizing a child within a medical or mental health system; administering prescription drugs; etc.) that is in the child's and/or family's best interest, consistent and compliant with Federal and California State laws and regulations, the Core Practice Model, department policies and procedures, and within established response times or time intervals. 3. Ensures clients are provided welfare and protective services by driving to client's location and conducting monthly face to face visits with child, family, and caregivers; collaborating with the Child and Family Team (CFT) and others, as appropriate (e.g., clients, supervisors, co-workers, law enforcement personnel, medical/mental health professionals, court officials, school officials, community resources etc.), and following the most appropriate steps as prescribed by Federal and California State laws and regulations, the Core Practice Model, and Department policies and procedures in order to ensure the child is safe and the child and/or family receives the most appropriate and culturally relevant client services that is in the child's and family's best interest, and within established response times or time intervals. 4. Enters client-related data into various computerized systems that maintain client information by operating a computer system (e.g., CWS/CMS), reviewing client documents (e.g., personal identifications, medical/dental/psychological information, school information, birth certificates, marriage certificates, photographs, etc.) and/or computer-generated documents and forms, and following Department policy and procedures to ensure that client data is accurate, current and entered within established response times or time intervals. 5. Prepares a wide variety of documents (e.g., standardized forms and templates, legal notices and court reports, written reports, numerical log reports, memoranda, correspondence, referrals, mental health screening tool (MHST), cross reports to law enforcement, warrants, etc.) by using a personal computer with appropriate software programs (e.g., word processing); operating a computerized system (e.g., CWS/CMS, Referral Portal, and Structured Decision Making (SDM)); and/or filling out standard forms, consisting of narrative, fill-in blanks, and/or checkmark boxes in order to accomplish a variety of activities (e.g., document information; communicate pertinent information to others; notice parents, relatives, lawyers, etc.; initiate a process or course of action, such as a resource family home search; send information to community providers, Medical Hubs, etc.) in accordance with Federal and California State laws and regulations and Department policies and procedures, and within established response times or time intervals. 6. Maintains a variety of confidential information (e.g., completed standards forms; records of communication; contact information; certificates; determinations, referrals, and requests made; agreements reached; court documents; caseload logs; photographs; protected passwords; etc.) by organizing hardcopy data using a Departmental case management format and electronic data using a computerized system (e.g., CWS/CMS, the SITE, tablets and smart phone) in order document information and ensure the security and confidentiality of the documents in accordance with Federal and California State laws and regulations and Department policies and procedures. 7. Communicates information to a variety of individuals (e.g., the client(s), law enforcement personnel, attorneys, representatives from County and outside agencies, and the caregivers or service providers; etc.) on numerous issues (e.g., reasons for placement, availability of relinquishment, trans-racial adoptions, legal rights and responsibilities, court processes, non-case related general information, etc.) by explaining information in a patient and clear manner, both over the phone and in-person (i.e., driving to client's location); providing written information (e.g., instructions and pamphlets in their primary language, as necessary); defusing a hostile or high-stress situation (as appropriate); using active listening skills with the person; and/or applying motivational techniques in order to promote the emotional well-being of the child; encourage clients to utilize services that promote and cultivate a safe and stable environment for the child; ensure individuals are properly informed about any requests, processes, or actions taken; and ensure that any information provided is understood, complete, accurate, and in accordance with California State laws and regulations, the Core Practice Model, and Department policies and procedures related to confidentiality . 8. Provides client(s) with various services from the Department of Children and Family Services and/or other community resources (e.g., Upfront Assessment, CSAT, Independent Living Program, Adoption Assistance Program, Family Preservation Program, Alternative Response Services (ARS), Prevention and aftercare services, AB12, drug testing and rehabilitation programs, Department of Mental Health immediate and ongoing assessments and referrals, etc.) by identifying the client's need for other services and by either providing the client pertinent information to obtain the assistance or coordinating with a County department or other agency/community resource to arrange for service delivery (e.g., scheduling appointments for the client, directing the client for drug testing, transporting a child in a vehicle to a counseling session, etc.) in order to address the client's or the family's immediate or long-term basic needs (e.g., in physical/mental health, emancipation, substance abuse, housing, food, employment, child care, transportation, and education); monitor compliance with DCFS's case plan and/or court-ordered activities; or report and respond to incidents of suspected child abuse. 9. Resolves day-to-day issues and challenges (e.g. unable to find placement, scheduling visitation, monitors for visitation, tracking and adapting case plans and/or action plans, crisis management, etc.) presented by a variety of individuals (e.g., clients, the courts, co-workers, supervisors, administrators, etc.) by gathering and analyzing relevant information (e.g., placement search results, drug test results, criminal background checks, progress letters from service providers, minute orders, incident reports, medical needs and diagnosis, police reports, new referrals etc.); temporarily caring for children, which may require physical lifting and transportation; collaborating with other public and private agencies, social services programs, and community agencies (including law enforcement, juvenile justice, probation, group and resource family homes, medical personnel, school personnel, public health nurses, the courts, other emergency services, etc.); handling and mediating conflict among relevant parties; and communicating, consulting, and interacting with the appropriate individuals in order to ensure prompt and efficient delivery of client services in accordance with Federal and California State laws and regulations, the Core Practice Model, and Department policies and procedures. 10. Performs various court-related activities related to client services by examining case history and preparing court reports for hearings; filing petitions; obtaining/reviewing/following court orders; referencing the California Welfare & Institutions Code; preparing and serving warrants; obtaining information from attorneys and County Counsel; reviewing and requesting changes in court orders; coordinating transportation; transporting clients, including lifting children and car seats; providing notice to appropriate parties; completing and obtaining appropriate court-related paperwork (e.g., family law orders, medical reports, toxicology reports, pictures, historical documents, progress letters and certificates of completions of court-ordered programs, etc.); obtaining authorizations for various purposes; and testifying in court, etc. in order to ensure the protection of a child and the rights of the family; initiate a process related to client services (e.g., termination of parental rights, protective custody warrants, dependency hearings, in-and-out/removal of incarcerated parents, delinquency hearings, legal guardianships, etc.); make recommendations to the court; and ensure that all court documents are legally sufficient in accordance with Federal and California State laws and regulations and are completed within established response times or time intervals. 11. Stays current with knowledge related to children and family social services (e.g., Core Practice Model; changes in Federal and California State laws and regulations; changes in Department policies and procedures; developments in best practices; etc.) by attending professional conferences, training sessions, workshops, and facilitator certification; reviewing information obtained from Department memoranda, policy updates, staff meetings, the Internet, magazines, journals, newspapers, professional publications, etc. in order to determine its impact on providing effective client services and adapt to changes in Federal and State laws. 12. Represents the Department/program/unit at various meetings (e.g., CFTs, staff meetings; training sessions; conferences; community events; court hearings, meetings with specific groups, such as IEP, MCPC, Regional Center; etc.) by consulting with supervisor and other appropriate parties, driving to various locations, facilitating Child Family Team meetings, and collaborating with community resources/partners in order to orally communicate information to others; educate others and oneself on various topics; address concerns raised by relevant groups; and/or advocate for the child/family during the meeting to identify and address their underlying needs. 13. Drives a motor vehicle to perform most of the essential job functions listed above. *Clients include any individual who receives, uses, or is eligible for the services or offerings produced by the work unit, including a child, custodial and non-custodial parent(s), relative(s), significant other(s), legal guardian(s), caregiver(s), and prospective adoptive parent(s). Requirements SELECTION REQUIREMENTS: A Master's* degree from an accredited college or university with a major in Social Work, Marriage and Family Counseling, Psychological Counseling, Psychology, or Clinical Psychology . PHYSICAL CLASS III - MODERATE: This class requires that the incumbent stand or walk most of the time with bending, stooping, squatting, twisting, reaching, working on irregular surfaces, occasional lifting of objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. LICENSE REQUIRED: A California Class C Driver License is required. Candidates must show proof of a driver's license before appointment and will be required to obtain a copy of their driving record from the California State Department of Motor Vehicles before being appointed. A copy of the driving record must be presented at the time of appointment. License must not be suspended, restricted, or revoked. Also, a personal vehicle will be required at the time of appointment in order to perform the essential functions. AN APPLICANT WHOSE DRIVING RECORD SHOWS FOUR (4) OR MORE MOVING VIOLATIONS WITHIN THE LAST TWO YEARS WILL NOT BE APPOINTED. SPECIAL REQUIREMENT INFORMATION: *To qualify, applicants MUST possess a Master's degree and include a legible copy of the official diploma or official transcripts or official letter from the accredited institution's registrar's office , which shows the area of specialization with your online application or within 15 calendar days from the date of filing. Additional Information EXAMINATION CONTENT: This examination will consist of TWO (2) parts: PART I - An unproctored multiple choice test weighted 40% that will assess Deductive Reasoning, Deciding and Initiating Action, Working with People, Persuading and Influencing, Planning and Organizing, and Delivering Results and Meeting Customer Expectations. IN ACCORDANCE WITH CIVIL SERVICE RULE 7.19, THE WRITTEN TEST MATERIALS ARE STANDARDIZED AND COPYRIGHTED; AND THEREFORE, NOT SUBJECT TO REVIEW. ONLY APPLICANTS WHO ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON PART I WILL BE INVITED TO THE STRUCTURED ORAL INTERVIEW (PART II). PART II : A structured interview weighted 60% that will assess Professional/Technical Knowledge in Child Welfare Practices, Case Management, provisions of the California Welfare and Institutions Code, Federal Laws and regulations; Client Focus; Handling Conflict; Oral Communication; Integrity and Ethics; Stress Tolerance; Adaptability; and Cultural Sensitivity. Applicants must achieve a passing score of 70% or higher on each weighted part of the examination in order to be placed on the Eligible Register. TRANSFER OF TEST COMPONENTS: - Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. - This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION: Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you preparing for the test, we advise you to review all related materials that you deem necessary. - An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/. Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. - Additional online practice tests are available at https://www.shldirect.com/en-us/practicetests/ ELIGIBILITY INFORMATION: The names of candidates receiving a passing score on this examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. Scores cannot be given over the telephone. NO PERSON MAY COMPETE FOR THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. SELECTIVE CERTIFICATION: If there is a need to make appointments for special bilingual skills, to serve the County population, a selective certification list may be instituted in accordance with Civil Service 11.03. Applicants who know any language other than English may indicate on the application. Their bilingual skills will be tested before they are added to the list. SPECIAL INFORMATION: FINGERPRINTING CLEARANCE AND BACKGROUND INVESTIGATION: Department of Children and Family Services employees are fingerprinted and subject to criminal background check by the State Department of Justice and Federal Bureau of Investigation. Employment/Promotion is contingent upon passing the background checks. An individual with job-related convictions as defined by the County policy (PPG 514) or the requirements of a "sensitive position" may be withheld from appointment or may be discharged. APPOINTMENT INFORMATION: Candidates who are selected for employment must successfully complete the pre-employment requirements, which include fingerprint clearance and background investigations, medical examination and psychological evaluation. Appointees must be willing to work after hours, weekend shifts and holidays. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies throughout the Department of Children and Family Services. AVAILABLE SHIFT: ANY APPLICATION AND FILING INFORMATION: All applicants MUST complete the filing process ONLINE (via electronic submission). Applications submitted by U.S. mail, fax, or in person will not be accepted. Applicants are required to submit a standard Los Angeles County Employment Application online and complete the Supplemental Questionnaire to be considered for this examination. Paper applications and/or resumes cannot be accepted in lieu of online applications. We must receive your application and additional documents, if any, by 5:00 p.m. (PT) on or before the last day of filing. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements . Provide any relevant education, training, and experience in the spaces provided, so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Note: If you are unable to attach the required documents, you may e-mail them to dcfsexams@dcfs.lacounty.gov within 15 calendar days from the date of filing. You may also fax the documents to (213) 738-6470. Please make sure to reference your full name (Last, First name), examination title and number on the subject line of your e-mail or in your fax. Apply online by clicking on the " APPLY " tab for this posting. You can also track the status of your application by using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. COVID-19 VACCINATION: County workforce members working in health care facilities must be fully vaccinated against COVID-19 as a condition of employment. Impacted workforce members include County Social Workers and Supervising County Social Workers who are assigned to work in health care facilities. Successful candidates for these positions must submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT LIBRARIES: For candidates who may not have regular access to a computer or the Internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator: Department of Human Resources (DHR) ADA Coordinator Email: TestingAccommodations@hr.lacounty.gov Teletype Phone: ( 800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Bryant Espinoza Department Contact Phone: (213) 351-5898 Department Contact Email: dcfsexams@dcfs.lacounty.gov For detailed information, please click here
Mar 05, 2024
Full Time
Position/Program Information FIRST DAY OF FILING: 12/15/2023 AT 8:00 A.M. - ONLINE FILING ONLY THIS EXAMINATION WILL REMAIN OPEN UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE AT ANY TIME WITHOUT PRIOR NOTICE. EXAM NUMBER: T9072M REPOSTING INFORMATION: THIS ANNOUNCEMENT IS BEING REPOSTED TO REOPEN THE FILING DATE SPECIAL SALARY INFORMATION: Pursuant to County Code Section 6.10.050, a Critical Shortage Recruitment Rate is authorized for Children's Social Worker II permanently assigned to and working in the Antelope Valley, which consists of Palmdale and Lancaster offices. In addition, pursuant to County Code Section 6.10.060, a Critical Shortage Range of 10% has been approved for Children's Social Worker II permanently assigned to and working in the Antelope Valley, which consists of Palmdale and Lancaster offices. TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY DEFINITION: Performs a variety of social casework or related services in connection with child protective, program or adoption services. CLASSIFICATION STANDARDS: Positions allocable to this class report to a Supervising Children's Social Worker and are responsible for the supervision and placement of minors in need of protective services due to abuse, neglect, or exploitation, or perform social work services involved in adoption in planning with a child, the natural parents, and adoptive parents. All positions prepare detailed social studies on minors and their families, which include recommendations to the court, and are assigned the more difficult cases. Incumbents must possess a basic knowledge of the Welfare and Institutions Code regarding dependency cases, knowledge of appropriate resources and casework techniques needed to resolve child welfare problems, as well as knowledge of departmental policies and procedures. Essential Job Functions 1. Investigates referrals alleging child abuse, neglect, and/or exploitationby observing the child's well-being and living environment (e.g., body appearance and hygiene, which may require disrobing a child); interviewing clients* privately in-person; interviewing various individuals (e.g., reporting parties; suspected perpetrators; other adults with immediate access to the child; collaterals, such as teachers, doctors, counselors, neighbors, and clergy; etc.) through oral and written communication; consulting with other individuals/sources (e.g., peers, supervisors, service providers, medical/mental health professionals, law enforcement personnel, school officials, attorneys including County Counsel, court officials, liaisons involved in specialized programs, etc.); conducting home inspections and assessing prospective caregivers; monitoring visitations; researching existing information in hardcopy filing systems (e.g., case history files; court reports; official personal records, such as birth certificate; etc.) and on various computer databases (e.g., CWS/CMS, LRS, SDM, JAI, DOJ, LiveScan, CLETS, etc.); transporting clients, which includes lifting of children or car seats; and/or taking photographs of the child or the living environment (as necessary) in order to determine appropriate course of action (e.g., initiating preventative measures so that the child remains in the home, developing with the client a plan that resolves the situation, removing a child from the home, if necessary, etc.) and assess a family's strengths and needs in accordance with Federal and California State laws and regulations, the Core Practice Model (CPM), and department policies and procedures, and within established response times or time intervals. 2. Determines the validity of an allegation by reviewing and analyzing the relevant information (e.g. case history/court reports: patterns indicators of abuse and recommendations; school reports: absenteeism, attendance history, reporting party; medical/mental health reports: behavior indicators) gathered from numerous sources (e.g., observations of the child and his/her living environment; interviews with various individuals; case history files, plans, and records; monitored visit reports; medical/mental health information; criminal records; school reports; court reports; official personal records, such as birth certificates; computer-generated reports, including SDM and CWS/CMS; FCI etc.); and collaborating with others in analyzing information (e.g., clients, peers, supervisors, law enforcement, care givers, medical/mental health professionals, Regional Center representatives, etc.) in order to establish whether to promote a referral to a case, assess a child's and/or family's strengths and needs, and determine an appropriate service or course of action (e.g., making an emergency placement decision, placing a child into a suitable placement, transporting a child out-of-state or out-of-country with a vehicle, requesting a comprehensive psychological evaluation, obtaining medical information and/or a medical procedure, if necessary; voluntarily hospitalizing a child within a medical or mental health system; administering prescription drugs; etc.) that is in the child's and/or family's best interest, consistent and compliant with Federal and California State laws and regulations, the Core Practice Model, department policies and procedures, and within established response times or time intervals. 3. Ensures clients are provided welfare and protective services by driving to client's location and conducting monthly face to face visits with child, family, and caregivers; collaborating with the Child and Family Team (CFT) and others, as appropriate (e.g., clients, supervisors, co-workers, law enforcement personnel, medical/mental health professionals, court officials, school officials, community resources etc.), and following the most appropriate steps as prescribed by Federal and California State laws and regulations, the Core Practice Model, and Department policies and procedures in order to ensure the child is safe and the child and/or family receives the most appropriate and culturally relevant client services that is in the child's and family's best interest, and within established response times or time intervals. 4. Enters client-related data into various computerized systems that maintain client information by operating a computer system (e.g., CWS/CMS), reviewing client documents (e.g., personal identifications, medical/dental/psychological information, school information, birth certificates, marriage certificates, photographs, etc.) and/or computer-generated documents and forms, and following Department policy and procedures to ensure that client data is accurate, current and entered within established response times or time intervals. 5. Prepares a wide variety of documents (e.g., standardized forms and templates, legal notices and court reports, written reports, numerical log reports, memoranda, correspondence, referrals, mental health screening tool (MHST), cross reports to law enforcement, warrants, etc.) by using a personal computer with appropriate software programs (e.g., word processing); operating a computerized system (e.g., CWS/CMS, Referral Portal, and Structured Decision Making (SDM)); and/or filling out standard forms, consisting of narrative, fill-in blanks, and/or checkmark boxes in order to accomplish a variety of activities (e.g., document information; communicate pertinent information to others; notice parents, relatives, lawyers, etc.; initiate a process or course of action, such as a resource family home search; send information to community providers, Medical Hubs, etc.) in accordance with Federal and California State laws and regulations and Department policies and procedures, and within established response times or time intervals. 6. Maintains a variety of confidential information (e.g., completed standards forms; records of communication; contact information; certificates; determinations, referrals, and requests made; agreements reached; court documents; caseload logs; photographs; protected passwords; etc.) by organizing hardcopy data using a Departmental case management format and electronic data using a computerized system (e.g., CWS/CMS, the SITE, tablets and smart phone) in order document information and ensure the security and confidentiality of the documents in accordance with Federal and California State laws and regulations and Department policies and procedures. 7. Communicates information to a variety of individuals (e.g., the client(s), law enforcement personnel, attorneys, representatives from County and outside agencies, and the caregivers or service providers; etc.) on numerous issues (e.g., reasons for placement, availability of relinquishment, trans-racial adoptions, legal rights and responsibilities, court processes, non-case related general information, etc.) by explaining information in a patient and clear manner, both over the phone and in-person (i.e., driving to client's location); providing written information (e.g., instructions and pamphlets in their primary language, as necessary); defusing a hostile or high-stress situation (as appropriate); using active listening skills with the person; and/or applying motivational techniques in order to promote the emotional well-being of the child; encourage clients to utilize services that promote and cultivate a safe and stable environment for the child; ensure individuals are properly informed about any requests, processes, or actions taken; and ensure that any information provided is understood, complete, accurate, and in accordance with California State laws and regulations, the Core Practice Model, and Department policies and procedures related to confidentiality . 8. Provides client(s) with various services from the Department of Children and Family Services and/or other community resources (e.g., Upfront Assessment, CSAT, Independent Living Program, Adoption Assistance Program, Family Preservation Program, Alternative Response Services (ARS), Prevention and aftercare services, AB12, drug testing and rehabilitation programs, Department of Mental Health immediate and ongoing assessments and referrals, etc.) by identifying the client's need for other services and by either providing the client pertinent information to obtain the assistance or coordinating with a County department or other agency/community resource to arrange for service delivery (e.g., scheduling appointments for the client, directing the client for drug testing, transporting a child in a vehicle to a counseling session, etc.) in order to address the client's or the family's immediate or long-term basic needs (e.g., in physical/mental health, emancipation, substance abuse, housing, food, employment, child care, transportation, and education); monitor compliance with DCFS's case plan and/or court-ordered activities; or report and respond to incidents of suspected child abuse. 9. Resolves day-to-day issues and challenges (e.g. unable to find placement, scheduling visitation, monitors for visitation, tracking and adapting case plans and/or action plans, crisis management, etc.) presented by a variety of individuals (e.g., clients, the courts, co-workers, supervisors, administrators, etc.) by gathering and analyzing relevant information (e.g., placement search results, drug test results, criminal background checks, progress letters from service providers, minute orders, incident reports, medical needs and diagnosis, police reports, new referrals etc.); temporarily caring for children, which may require physical lifting and transportation; collaborating with other public and private agencies, social services programs, and community agencies (including law enforcement, juvenile justice, probation, group and resource family homes, medical personnel, school personnel, public health nurses, the courts, other emergency services, etc.); handling and mediating conflict among relevant parties; and communicating, consulting, and interacting with the appropriate individuals in order to ensure prompt and efficient delivery of client services in accordance with Federal and California State laws and regulations, the Core Practice Model, and Department policies and procedures. 10. Performs various court-related activities related to client services by examining case history and preparing court reports for hearings; filing petitions; obtaining/reviewing/following court orders; referencing the California Welfare & Institutions Code; preparing and serving warrants; obtaining information from attorneys and County Counsel; reviewing and requesting changes in court orders; coordinating transportation; transporting clients, including lifting children and car seats; providing notice to appropriate parties; completing and obtaining appropriate court-related paperwork (e.g., family law orders, medical reports, toxicology reports, pictures, historical documents, progress letters and certificates of completions of court-ordered programs, etc.); obtaining authorizations for various purposes; and testifying in court, etc. in order to ensure the protection of a child and the rights of the family; initiate a process related to client services (e.g., termination of parental rights, protective custody warrants, dependency hearings, in-and-out/removal of incarcerated parents, delinquency hearings, legal guardianships, etc.); make recommendations to the court; and ensure that all court documents are legally sufficient in accordance with Federal and California State laws and regulations and are completed within established response times or time intervals. 11. Stays current with knowledge related to children and family social services (e.g., Core Practice Model; changes in Federal and California State laws and regulations; changes in Department policies and procedures; developments in best practices; etc.) by attending professional conferences, training sessions, workshops, and facilitator certification; reviewing information obtained from Department memoranda, policy updates, staff meetings, the Internet, magazines, journals, newspapers, professional publications, etc. in order to determine its impact on providing effective client services and adapt to changes in Federal and State laws. 12. Represents the Department/program/unit at various meetings (e.g., CFTs, staff meetings; training sessions; conferences; community events; court hearings, meetings with specific groups, such as IEP, MCPC, Regional Center; etc.) by consulting with supervisor and other appropriate parties, driving to various locations, facilitating Child Family Team meetings, and collaborating with community resources/partners in order to orally communicate information to others; educate others and oneself on various topics; address concerns raised by relevant groups; and/or advocate for the child/family during the meeting to identify and address their underlying needs. 13. Drives a motor vehicle to perform most of the essential job functions listed above. *Clients include any individual who receives, uses, or is eligible for the services or offerings produced by the work unit, including a child, custodial and non-custodial parent(s), relative(s), significant other(s), legal guardian(s), caregiver(s), and prospective adoptive parent(s). Requirements SELECTION REQUIREMENTS: A Master's* degree from an accredited college or university with a major in Social Work, Marriage and Family Counseling, Psychological Counseling, Psychology, or Clinical Psychology . PHYSICAL CLASS III - MODERATE: This class requires that the incumbent stand or walk most of the time with bending, stooping, squatting, twisting, reaching, working on irregular surfaces, occasional lifting of objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. LICENSE REQUIRED: A California Class C Driver License is required. Candidates must show proof of a driver's license before appointment and will be required to obtain a copy of their driving record from the California State Department of Motor Vehicles before being appointed. A copy of the driving record must be presented at the time of appointment. License must not be suspended, restricted, or revoked. Also, a personal vehicle will be required at the time of appointment in order to perform the essential functions. AN APPLICANT WHOSE DRIVING RECORD SHOWS FOUR (4) OR MORE MOVING VIOLATIONS WITHIN THE LAST TWO YEARS WILL NOT BE APPOINTED. SPECIAL REQUIREMENT INFORMATION: *To qualify, applicants MUST possess a Master's degree and include a legible copy of the official diploma or official transcripts or official letter from the accredited institution's registrar's office , which shows the area of specialization with your online application or within 15 calendar days from the date of filing. Additional Information EXAMINATION CONTENT: This examination will consist of TWO (2) parts: PART I - An unproctored multiple choice test weighted 40% that will assess Deductive Reasoning, Deciding and Initiating Action, Working with People, Persuading and Influencing, Planning and Organizing, and Delivering Results and Meeting Customer Expectations. IN ACCORDANCE WITH CIVIL SERVICE RULE 7.19, THE WRITTEN TEST MATERIALS ARE STANDARDIZED AND COPYRIGHTED; AND THEREFORE, NOT SUBJECT TO REVIEW. ONLY APPLICANTS WHO ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON PART I WILL BE INVITED TO THE STRUCTURED ORAL INTERVIEW (PART II). PART II : A structured interview weighted 60% that will assess Professional/Technical Knowledge in Child Welfare Practices, Case Management, provisions of the California Welfare and Institutions Code, Federal Laws and regulations; Client Focus; Handling Conflict; Oral Communication; Integrity and Ethics; Stress Tolerance; Adaptability; and Cultural Sensitivity. Applicants must achieve a passing score of 70% or higher on each weighted part of the examination in order to be placed on the Eligible Register. TRANSFER OF TEST COMPONENTS: - Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. - This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION: Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you preparing for the test, we advise you to review all related materials that you deem necessary. - An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/. Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. - Additional online practice tests are available at https://www.shldirect.com/en-us/practicetests/ ELIGIBILITY INFORMATION: The names of candidates receiving a passing score on this examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. Scores cannot be given over the telephone. NO PERSON MAY COMPETE FOR THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. SELECTIVE CERTIFICATION: If there is a need to make appointments for special bilingual skills, to serve the County population, a selective certification list may be instituted in accordance with Civil Service 11.03. Applicants who know any language other than English may indicate on the application. Their bilingual skills will be tested before they are added to the list. SPECIAL INFORMATION: FINGERPRINTING CLEARANCE AND BACKGROUND INVESTIGATION: Department of Children and Family Services employees are fingerprinted and subject to criminal background check by the State Department of Justice and Federal Bureau of Investigation. Employment/Promotion is contingent upon passing the background checks. An individual with job-related convictions as defined by the County policy (PPG 514) or the requirements of a "sensitive position" may be withheld from appointment or may be discharged. APPOINTMENT INFORMATION: Candidates who are selected for employment must successfully complete the pre-employment requirements, which include fingerprint clearance and background investigations, medical examination and psychological evaluation. Appointees must be willing to work after hours, weekend shifts and holidays. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies throughout the Department of Children and Family Services. AVAILABLE SHIFT: ANY APPLICATION AND FILING INFORMATION: All applicants MUST complete the filing process ONLINE (via electronic submission). Applications submitted by U.S. mail, fax, or in person will not be accepted. Applicants are required to submit a standard Los Angeles County Employment Application online and complete the Supplemental Questionnaire to be considered for this examination. Paper applications and/or resumes cannot be accepted in lieu of online applications. We must receive your application and additional documents, if any, by 5:00 p.m. (PT) on or before the last day of filing. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements . Provide any relevant education, training, and experience in the spaces provided, so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Note: If you are unable to attach the required documents, you may e-mail them to dcfsexams@dcfs.lacounty.gov within 15 calendar days from the date of filing. You may also fax the documents to (213) 738-6470. Please make sure to reference your full name (Last, First name), examination title and number on the subject line of your e-mail or in your fax. Apply online by clicking on the " APPLY " tab for this posting. You can also track the status of your application by using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. COVID-19 VACCINATION: County workforce members working in health care facilities must be fully vaccinated against COVID-19 as a condition of employment. Impacted workforce members include County Social Workers and Supervising County Social Workers who are assigned to work in health care facilities. Successful candidates for these positions must submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT LIBRARIES: For candidates who may not have regular access to a computer or the Internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator: Department of Human Resources (DHR) ADA Coordinator Email: TestingAccommodations@hr.lacounty.gov Teletype Phone: ( 800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Bryant Espinoza Department Contact Phone: (213) 351-5898 Department Contact Email: dcfsexams@dcfs.lacounty.gov For detailed information, please click here
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information FILING PERIOD: MAY 1, 2024 8:00 A.M. (PT)- MAY 31, 2024 5:00 P.M. (PT). EXAM NUMBER: T9072Q TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY DEFINITION: Performs a variety of social casework or related services in connection with child protective, program or adoption services. POSITION DESCRIPTION: Positions allocable to this class report to a Supervising Children's Social Worker and are responsible for the supervision and placement of minors in need of protective services due to abuse, neglect, or exploitation or performs social work services involved in adoption in planning with a child, the natural parents, and adoptive parents. All positions prepare detailed social studies on minors, and their families which include recommendations to the court and are assigned the more difficult cases. Incumbents must possess comprehensive knowledge of the Department’s policies, procedures, mission, objectives and interrelationships of various program areas; thorough knowledge of child welfare program issues, service delivery practices and techniques, social casework theory and practice; thorough knowledge of Welfare and Institutions Code regarding dependency cases; and the ability to effectively communicate orally and in writing; and be able to exercise sound professional judgment in evaluating children’s welfare situations. Essential Job Functions Investigates referrals alleging child abuse, neglect, and/or exploitation by observing the child's well-being and living environment (e.g., body appearance and hygiene, which may require disrobing a child); interviewing clients* privately in-person; interviewing various individuals (e.g., reporting parties; suspected perpetrators; other adults with immediate access to the child; collaterals, such as teachers, doctors, counselors, neighbors, and clergy; etc.) through oral and written communication; consulting with other individuals/sources (e.g., peers, supervisors, service providers, medical/mental health professionals, law enforcement personnel, school officials, attorneys including County Counsel, court officials, liaisons involved in specialized programs, etc.); conducting home inspections and assessing prospective caregivers; monitoring visitations; researching existing information in hardcopy filing systems (e.g., case history files; court reports; official personal records, such as birth certificate; etc.) and on various computer databases (e.g., CWS/CMS, LRS, SDM, JAI, DOJ, Live Scan, CLETS, etc.); transporting clients, which includes lifting of children or car seats; and/or taking photographs of the child or the living environment (as necessary) in order to determine appropriate course of action (e.g., initiating preventative measures so that the child remains in the home, developing with the client a plan that resolves the situation, removing a child from the home, if necessary, etc.) and assess a family's strengths and needs in accordance with Federal and California State laws and regulations, the Core Practice Model (CPM), and department policies and procedures, and within established response times or time intervals. Determines the validity of an allegation by reviewing and analyzing the relevant information (e.g. case history/court reports: patterns indicators of abuse and recommendations; school reports: absenteeism, attendance history, reporting party; medical/mental health reports: behavior indicators) gathered from numerous sources (e.g., observations of the child and his/her living environment; interviews with various individuals; case history files, plans, and records; monitored visit reports; medical/mental health information; criminal records; school reports; court reports; official personal records, such as birth certificates; computer-generated reports, including SDM and CWS/CMS; FCI etc.); and collaborating with others in analyzing information (e.g., clients, peers, supervisors, law enforcement, care givers, medical/mental health professionals, Regional Center representatives, etc.) in order to establish whether to promote a referral to a case, assess a child's and/or family's strengths and needs, and determine an appropriate service or course of action (e.g., making an emergency placement decision, placing a child into a suitable placement, transporting a child out-of-state or out-of-country with a vehicle, requesting a comprehensive psychological evaluation, obtaining medical information and/or a medical procedure, if necessary; voluntarily hospitalizing a child within a medical or mental health system; administering prescription drugs; etc.) that is in the child's and/or family's best interest, consistent and compliant with Federal and California State laws and regulations, the Core Practice Model, department policies and procedures, and within established response times or time intervals. Ensures clients are provided welfare and protective services by driving to client's location and conducting monthly face to face visits with child, family, and caregivers; collaborating with the Child and Family Team (CFT) and others, as appropriate (e.g., clients, supervisors, co-workers, law enforcement personnel, medical/mental health professionals, court officials, school officials, community resources etc.), and following the most appropriate steps as prescribed by Federal and California State laws and regulations, the Core Practice Model, and Department policies and procedures in order to ensure the child is safe and the child and/or family receives the most appropriate and culturally relevant client services that is in the child's and family's best interest, and within established response times or time intervals. Enters client-related data into various computerized systems that maintain client information by operating a computer system (e.g., CWS/CMS), reviewing client documents (e.g., personal identifications, medical/dental/psychological information, school information, birth certificates, marriage certificates, photographs, etc.) and/or computer-generated documents and forms, and following Department policy and procedures to ensure that client data is accurate, current and entered within established response times or time intervals. Prepares a wide variety of documents (e.g., standardized forms and templates, legal notices and court reports, written reports, numerical log reports, memoranda, correspondence, referrals, mental health screening tool (MHST), cross reports to law enforcement, warrants, etc.) by using a personal computer with appropriate software programs (e.g., word processing); operating a computerized system (e.g., CWS/CMS, Referral Portal, and Structured Decision Making (SDM)); and/or filling out standard forms, consisting of narrative, fill-in blanks, and/or checkmark boxes in order to accomplish a variety of activities (e.g., document information; communicate pertinent information to others; notice parents, relatives, lawyers, etc.; initiate a process or course of action, such as a resource family home search; send information to community providers, Medical Hubs, etc.) in accordance with Federal and California State laws and regulations and Department policies and procedures, and within established response times or time intervals. Maintains a variety of confidential information (e.g., completed standards forms; records of communication; contact information; certificates; determinations, referrals, and requests made; agreements reached; court documents; caseload logs; photographs; protected passwords; etc.) by organizing hardcopy data using a Departmental case management format and electronic data using a computerized system (e.g., CWS/CMS, the SITE, tablets and smart phone) in order document information and ensure the security and confidentiality of the documents in accordance with Federal and California State laws and regulations and Department policies and procedures. Communicates information to a variety of individuals (e.g., the client(s), law enforcement personnel, attorneys, representatives from County and outside agencies, and the caregivers or service providers; etc.) on numerous issues (e.g., reasons for placement, availability of relinquishment, trans-racial adoptions, legal rights and responsibilities, court processes, non-case related general information, etc.) by explaining information in a patient and clear manner, both over the phone and in-person (i.e., driving to client's location); providing written information (e.g., instructions and pamphlets in their primary language, as necessary); defusing a hostile or high stress situation (as appropriate); using active listening skills with the person; and/or applying motivational techniques in order to promote the emotional well-being of the child; encourage clients to utilize services that promote and cultivate a safe and stable environment for the child; ensure individuals are properly informed about any requests, processes, or actions taken; and ensure that any information provided is understood, complete, accurate, and in accordance with California State laws and regulations, the Core Practice Model, and Department policies and procedures related to confidentiality. Provides client(s) with various services from the Department of Children and Family Services and/or other community resources (e.g., Upfront Assessment, CSAT, Independent Living Program, Adoption Assistance Program, Family Preservation Program, Alternative Response Services (ARS), Prevention and aftercare services, AB12, drug testing and rehabilitation programs, Department of Mental Health immediate and ongoing assessments and referrals, etc.) by identifying the client's need for other services and by either providing the client pertinent information to obtain the assistance or coordinating with a County department or other agency/community resource to arrange for service delivery (e.g., scheduling appointments for the client, directing the client for drug testing, transporting a child in a vehicle to a counseling session, etc.) in order to address the client's or the family's immediate or long-term basic needs (e.g., in physical/mental health, emancipation, substance abuse, housing, food, employment, child care, transportation, and education); monitor compliance with DCFS's case plan and/or court-ordered activities; or report and respond to incidents of suspected child abuse. Resolves day-to-day issues and challenges (e.g. unable to find placement, scheduling visitation, monitors for visitation, tracking and adapting case plans and/or action plans, crisis management, etc.) presented by a variety of individuals (e.g., clients, the courts, co-workers, supervisors, administrators, etc.) by gathering and analyzing relevant information (e.g., placement search results, drug test results, criminal background checks, progress letters from service providers, minute orders, incident reports, medical needs and diagnosis, police reports, new referrals etc.); temporarily caring for children, which may require physical lifting and transportation; collaborating with other public and private agencies, social services programs, and community agencies (including law enforcement, juvenile justice, probation, group and resource family homes, medical personnel, school personnel, public health nurses, the courts, other emergency services, etc.); handling and mediating conflict among relevant parties; and communicating, consulting, and interacting with the appropriate individuals in order to ensure prompt and efficient delivery of client services in accordance with Federal and California State laws and regulations, the Core Practice Model, and Department policies and procedures. Performs various court-related activities related to client services by examining case history and preparing court reports for hearings; filing petitions; obtaining/reviewing/following court orders; referencing the California Welfare & Institutions Code; preparing and serving warrants; obtaining information from attorneys and County Counsel; reviewing and requesting changes in court orders; coordinating transportation; transporting clients, including lifting children and car seats; providing notice to appropriate parties; completing and obtaining appropriate court-related paperwork (e.g., family law orders, medical reports, toxicology reports, pictures, historical documents, progress letters and certificates of completions of court-ordered programs, etc.); obtaining authorizations for various purposes; and testifying in court, etc. in order to ensure the protection of a child and the rights of the family; initiate a process related to client services (e.g., termination of parental rights, protective custody warrants, dependency hearings, in-and out/removal of incarcerated parents, delinquency hearings, legal guardianships, etc.); make recommendations to the court; and ensure that all court documents are legally sufficient in accordance with Federal and California State laws and regulations and are completed within established response times or time intervals. Stays current with knowledge related to children and family social services (e.g., Core Practice Model; changes in Federal and California State laws and regulations; changes in Department policies and procedures; developments in best practices; etc.) by attending professional conferences, training sessions, workshops, and facilitator certification; reviewing information obtained from Department memoranda, policy updates, staff meetings, the Internet, magazines, journals, newspapers, professional publications, etc. in order to determine its impact on providing effective client services and adapt to changes in Federal and State laws. Represents the Department/program/unit at various meetings (e.g., CFTs, staff meetings; training sessions; conferences; community events; court hearings, meetings with specific groups, such as IEP, MCPC, Regional Center; etc.) by consulting with supervisor and other appropriate parties, driving to various locations, facilitating Child Family Team meetings, and collaborating with community resources/partners in order to orally communicate information to others; educate others and oneself on various topics; address concerns raised by relevant groups; and/or advocate for the child/family during the meeting to identify and address their underlying needs. Drives a motor vehicle to perform most of the essential job functions listed above. *Clients include any individual who receives, uses, or is eligible for the services or offerings produced by the work unit, including a child, custodial and non-custodial parent(s), relative(s), significant other(s), legal guardian(s), caregiver(s), and prospective adoptive parent(s). Requirements SELECTION REQUIREMENTS: A Master's ** degree from an accredited college or university with a major in Social Work -AND- the successful completion of internship with Department of Children and Family Services, DCFS’ Title IV-E MSW Stipend Internship Program, *** or The California Social Work Education Center (CalSWEC) with the Department of Children and Family Services during the 2023-2024 academic year . SPECIAL REQUIREMENT INFORMATION: ** To qualify for a Master's Degree with a major in Social Work , the applicant must include a legible copy of a diploma or a copy of official transcripts which states degree conferred or an original copy of an official letter from the Registrar's office which shows the area of specialization and date of degree conferred, by 09/15/2024 . *** Verification of applicant's participation in the 2023-2024 Title IV-E MSW Stipend Internship Program or The California Social Work Education Center (CalSWEC) MSW field placement with the Department of Children and Family Services during the 2023 - 2024 academic year. AND completion of a required internship with the Los Angeles County Department of Children and Family Services, will be acquired from the school's Registrar's Office or from the Office of Education and Licensure Program in the Department of Children and Family Services immediately after the online application filing. EDUCATION WITHHOLD: Applicants who anticipate completing their Master's Degree by 8/31/2024 , may apply for this examination but will be withheld from the placement on the certification list until all required documentation is submitted to the Exams Section. PHYSICAL CLASS III - MODERATE: This class requires that the incumbent stand or walk most of the time with bending, stooping, squatting, twisting, reaching, working on irregular surfaces, occasional lifting of objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. LICENSE REQUIRED: A California Class C Driver License is required. Candidates must show proof of a driver's license before appointment and will be required to obtain a copy of their driving record from the California State Department of Motor Vehicles before being appointed. A copy of the driving record must be presented at the time of appointment. License must not be suspended, restricted, or revoked. Also, a personal vehicle will be required at the time of appointment in order to perform the essential job functions. AN APPLICANT WHOSE DRIVING RECORD SHOWS FOUR (4) OR MORE MOVING VIOLATIONS WITHIN THE LAST TWO YEARS WILL NOT BE APPOINTED. Additional Information EXAMINATION CONTENT: This examination will consist of an Evaluation of Training and Experience weighted 100% covering professional and technical training, and experience as it relates to the job. Candidates must receive a passing score of 70% or higher on the Evaluation of Training and Experience in order to be placed on the Eligible Register. ELIGIBILITY INFORMATION: The names of candidates receiving a passing grade on this examination will be placed on the eligible register in the order of their score group for a period of six (6) months following the date of promulgation. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. SPECIAL INFORMATION: FINGERPRINTING CLEARANCE AND BACKGROUND INVESTIGATION: All Department of Children and Family Services employees are fingerprinted and subject to criminal background check by the State Department of Justice and Federal Bureau of Investigation. Employment/Promotion is contingent upon passing the background check. An individual with job-related convictions as defined by the County policy (PPG 514) or the requirements of a "sensitive position" may be withheld from appointment or may be discharged. APPOINTMENT INFORMATION: Candidates who are selected for employment must successfully complete the pre-employment requirements, which include fingerprint clearance and background investigation, medical examination and psychological evaluation. Appointees must be willing to work after hours, weekend shifts and holidays. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies throughout the Department of Children and Family Services. AVAILABLE SHIFT: ANY APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. Applicants are required to submit a standard Los Angeles County Employment Application online and complete the Supplemental Questionnaire to be considered for this examination. Paper applications and/or resumes cannot be accepted in lieu of online applications. We must receive your application by May 31, 2024 before 5:00 p.m. (PT) and additional documents, if any, by 09/15/2024. All applicants MUST complete the filing process ONLINE (via electronic submission). Applications submitted by U.S. mail, fax, or in person will not be accepted. All required documents must be submitted at the time of filing or by 09/15/2024. Any missing required documents not submitted by the deadline will result in your application being rejected as incomplete. Note: If you are unable to attach the required documents, you may e-mail them to DCFSExams@dcfs.lacounty.gov . Please make sure to reference your full name along with the examination title and number on the subject line of your e-mail. Apply online by clicking on the green " APPLY " button at the top right of this posting. You can also track the status of your application by using this website: http://hr.lacounty.gov . Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements andcomplete the Supplemental Questionnaire . Provide any relevant education, training, and experience in the spaces provided, so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Plan to submit your online application well in advance of the May 31, 2024, before 5:00 p.m. (PT ) deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. IMPORTANT NOTES: ALL information included in the application is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION . Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT LIBRARIES: For candidates who may not have regular access to a computer or the internet, laptop computers and portable WIFI are available for loan from various public libraries throughout Los Angeles County. NO SHARING USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator: Department of Human Resources (DHR) ADA Coordinator Email: TestingAccommodations@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Yeran Badoyan Department Contact Phone: (213) 351-5898 Department Contact Email: DCFSExams@dcfs.lacounty.gov For detailed information, please click here Closing Date/Time: 5/31/2024 5:00 PM Pacific
Mar 08, 2024
Full Time
Position/Program Information FILING PERIOD: MAY 1, 2024 8:00 A.M. (PT)- MAY 31, 2024 5:00 P.M. (PT). EXAM NUMBER: T9072Q TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY DEFINITION: Performs a variety of social casework or related services in connection with child protective, program or adoption services. POSITION DESCRIPTION: Positions allocable to this class report to a Supervising Children's Social Worker and are responsible for the supervision and placement of minors in need of protective services due to abuse, neglect, or exploitation or performs social work services involved in adoption in planning with a child, the natural parents, and adoptive parents. All positions prepare detailed social studies on minors, and their families which include recommendations to the court and are assigned the more difficult cases. Incumbents must possess comprehensive knowledge of the Department’s policies, procedures, mission, objectives and interrelationships of various program areas; thorough knowledge of child welfare program issues, service delivery practices and techniques, social casework theory and practice; thorough knowledge of Welfare and Institutions Code regarding dependency cases; and the ability to effectively communicate orally and in writing; and be able to exercise sound professional judgment in evaluating children’s welfare situations. Essential Job Functions Investigates referrals alleging child abuse, neglect, and/or exploitation by observing the child's well-being and living environment (e.g., body appearance and hygiene, which may require disrobing a child); interviewing clients* privately in-person; interviewing various individuals (e.g., reporting parties; suspected perpetrators; other adults with immediate access to the child; collaterals, such as teachers, doctors, counselors, neighbors, and clergy; etc.) through oral and written communication; consulting with other individuals/sources (e.g., peers, supervisors, service providers, medical/mental health professionals, law enforcement personnel, school officials, attorneys including County Counsel, court officials, liaisons involved in specialized programs, etc.); conducting home inspections and assessing prospective caregivers; monitoring visitations; researching existing information in hardcopy filing systems (e.g., case history files; court reports; official personal records, such as birth certificate; etc.) and on various computer databases (e.g., CWS/CMS, LRS, SDM, JAI, DOJ, Live Scan, CLETS, etc.); transporting clients, which includes lifting of children or car seats; and/or taking photographs of the child or the living environment (as necessary) in order to determine appropriate course of action (e.g., initiating preventative measures so that the child remains in the home, developing with the client a plan that resolves the situation, removing a child from the home, if necessary, etc.) and assess a family's strengths and needs in accordance with Federal and California State laws and regulations, the Core Practice Model (CPM), and department policies and procedures, and within established response times or time intervals. Determines the validity of an allegation by reviewing and analyzing the relevant information (e.g. case history/court reports: patterns indicators of abuse and recommendations; school reports: absenteeism, attendance history, reporting party; medical/mental health reports: behavior indicators) gathered from numerous sources (e.g., observations of the child and his/her living environment; interviews with various individuals; case history files, plans, and records; monitored visit reports; medical/mental health information; criminal records; school reports; court reports; official personal records, such as birth certificates; computer-generated reports, including SDM and CWS/CMS; FCI etc.); and collaborating with others in analyzing information (e.g., clients, peers, supervisors, law enforcement, care givers, medical/mental health professionals, Regional Center representatives, etc.) in order to establish whether to promote a referral to a case, assess a child's and/or family's strengths and needs, and determine an appropriate service or course of action (e.g., making an emergency placement decision, placing a child into a suitable placement, transporting a child out-of-state or out-of-country with a vehicle, requesting a comprehensive psychological evaluation, obtaining medical information and/or a medical procedure, if necessary; voluntarily hospitalizing a child within a medical or mental health system; administering prescription drugs; etc.) that is in the child's and/or family's best interest, consistent and compliant with Federal and California State laws and regulations, the Core Practice Model, department policies and procedures, and within established response times or time intervals. Ensures clients are provided welfare and protective services by driving to client's location and conducting monthly face to face visits with child, family, and caregivers; collaborating with the Child and Family Team (CFT) and others, as appropriate (e.g., clients, supervisors, co-workers, law enforcement personnel, medical/mental health professionals, court officials, school officials, community resources etc.), and following the most appropriate steps as prescribed by Federal and California State laws and regulations, the Core Practice Model, and Department policies and procedures in order to ensure the child is safe and the child and/or family receives the most appropriate and culturally relevant client services that is in the child's and family's best interest, and within established response times or time intervals. Enters client-related data into various computerized systems that maintain client information by operating a computer system (e.g., CWS/CMS), reviewing client documents (e.g., personal identifications, medical/dental/psychological information, school information, birth certificates, marriage certificates, photographs, etc.) and/or computer-generated documents and forms, and following Department policy and procedures to ensure that client data is accurate, current and entered within established response times or time intervals. Prepares a wide variety of documents (e.g., standardized forms and templates, legal notices and court reports, written reports, numerical log reports, memoranda, correspondence, referrals, mental health screening tool (MHST), cross reports to law enforcement, warrants, etc.) by using a personal computer with appropriate software programs (e.g., word processing); operating a computerized system (e.g., CWS/CMS, Referral Portal, and Structured Decision Making (SDM)); and/or filling out standard forms, consisting of narrative, fill-in blanks, and/or checkmark boxes in order to accomplish a variety of activities (e.g., document information; communicate pertinent information to others; notice parents, relatives, lawyers, etc.; initiate a process or course of action, such as a resource family home search; send information to community providers, Medical Hubs, etc.) in accordance with Federal and California State laws and regulations and Department policies and procedures, and within established response times or time intervals. Maintains a variety of confidential information (e.g., completed standards forms; records of communication; contact information; certificates; determinations, referrals, and requests made; agreements reached; court documents; caseload logs; photographs; protected passwords; etc.) by organizing hardcopy data using a Departmental case management format and electronic data using a computerized system (e.g., CWS/CMS, the SITE, tablets and smart phone) in order document information and ensure the security and confidentiality of the documents in accordance with Federal and California State laws and regulations and Department policies and procedures. Communicates information to a variety of individuals (e.g., the client(s), law enforcement personnel, attorneys, representatives from County and outside agencies, and the caregivers or service providers; etc.) on numerous issues (e.g., reasons for placement, availability of relinquishment, trans-racial adoptions, legal rights and responsibilities, court processes, non-case related general information, etc.) by explaining information in a patient and clear manner, both over the phone and in-person (i.e., driving to client's location); providing written information (e.g., instructions and pamphlets in their primary language, as necessary); defusing a hostile or high stress situation (as appropriate); using active listening skills with the person; and/or applying motivational techniques in order to promote the emotional well-being of the child; encourage clients to utilize services that promote and cultivate a safe and stable environment for the child; ensure individuals are properly informed about any requests, processes, or actions taken; and ensure that any information provided is understood, complete, accurate, and in accordance with California State laws and regulations, the Core Practice Model, and Department policies and procedures related to confidentiality. Provides client(s) with various services from the Department of Children and Family Services and/or other community resources (e.g., Upfront Assessment, CSAT, Independent Living Program, Adoption Assistance Program, Family Preservation Program, Alternative Response Services (ARS), Prevention and aftercare services, AB12, drug testing and rehabilitation programs, Department of Mental Health immediate and ongoing assessments and referrals, etc.) by identifying the client's need for other services and by either providing the client pertinent information to obtain the assistance or coordinating with a County department or other agency/community resource to arrange for service delivery (e.g., scheduling appointments for the client, directing the client for drug testing, transporting a child in a vehicle to a counseling session, etc.) in order to address the client's or the family's immediate or long-term basic needs (e.g., in physical/mental health, emancipation, substance abuse, housing, food, employment, child care, transportation, and education); monitor compliance with DCFS's case plan and/or court-ordered activities; or report and respond to incidents of suspected child abuse. Resolves day-to-day issues and challenges (e.g. unable to find placement, scheduling visitation, monitors for visitation, tracking and adapting case plans and/or action plans, crisis management, etc.) presented by a variety of individuals (e.g., clients, the courts, co-workers, supervisors, administrators, etc.) by gathering and analyzing relevant information (e.g., placement search results, drug test results, criminal background checks, progress letters from service providers, minute orders, incident reports, medical needs and diagnosis, police reports, new referrals etc.); temporarily caring for children, which may require physical lifting and transportation; collaborating with other public and private agencies, social services programs, and community agencies (including law enforcement, juvenile justice, probation, group and resource family homes, medical personnel, school personnel, public health nurses, the courts, other emergency services, etc.); handling and mediating conflict among relevant parties; and communicating, consulting, and interacting with the appropriate individuals in order to ensure prompt and efficient delivery of client services in accordance with Federal and California State laws and regulations, the Core Practice Model, and Department policies and procedures. Performs various court-related activities related to client services by examining case history and preparing court reports for hearings; filing petitions; obtaining/reviewing/following court orders; referencing the California Welfare & Institutions Code; preparing and serving warrants; obtaining information from attorneys and County Counsel; reviewing and requesting changes in court orders; coordinating transportation; transporting clients, including lifting children and car seats; providing notice to appropriate parties; completing and obtaining appropriate court-related paperwork (e.g., family law orders, medical reports, toxicology reports, pictures, historical documents, progress letters and certificates of completions of court-ordered programs, etc.); obtaining authorizations for various purposes; and testifying in court, etc. in order to ensure the protection of a child and the rights of the family; initiate a process related to client services (e.g., termination of parental rights, protective custody warrants, dependency hearings, in-and out/removal of incarcerated parents, delinquency hearings, legal guardianships, etc.); make recommendations to the court; and ensure that all court documents are legally sufficient in accordance with Federal and California State laws and regulations and are completed within established response times or time intervals. Stays current with knowledge related to children and family social services (e.g., Core Practice Model; changes in Federal and California State laws and regulations; changes in Department policies and procedures; developments in best practices; etc.) by attending professional conferences, training sessions, workshops, and facilitator certification; reviewing information obtained from Department memoranda, policy updates, staff meetings, the Internet, magazines, journals, newspapers, professional publications, etc. in order to determine its impact on providing effective client services and adapt to changes in Federal and State laws. Represents the Department/program/unit at various meetings (e.g., CFTs, staff meetings; training sessions; conferences; community events; court hearings, meetings with specific groups, such as IEP, MCPC, Regional Center; etc.) by consulting with supervisor and other appropriate parties, driving to various locations, facilitating Child Family Team meetings, and collaborating with community resources/partners in order to orally communicate information to others; educate others and oneself on various topics; address concerns raised by relevant groups; and/or advocate for the child/family during the meeting to identify and address their underlying needs. Drives a motor vehicle to perform most of the essential job functions listed above. *Clients include any individual who receives, uses, or is eligible for the services or offerings produced by the work unit, including a child, custodial and non-custodial parent(s), relative(s), significant other(s), legal guardian(s), caregiver(s), and prospective adoptive parent(s). Requirements SELECTION REQUIREMENTS: A Master's ** degree from an accredited college or university with a major in Social Work -AND- the successful completion of internship with Department of Children and Family Services, DCFS’ Title IV-E MSW Stipend Internship Program, *** or The California Social Work Education Center (CalSWEC) with the Department of Children and Family Services during the 2023-2024 academic year . SPECIAL REQUIREMENT INFORMATION: ** To qualify for a Master's Degree with a major in Social Work , the applicant must include a legible copy of a diploma or a copy of official transcripts which states degree conferred or an original copy of an official letter from the Registrar's office which shows the area of specialization and date of degree conferred, by 09/15/2024 . *** Verification of applicant's participation in the 2023-2024 Title IV-E MSW Stipend Internship Program or The California Social Work Education Center (CalSWEC) MSW field placement with the Department of Children and Family Services during the 2023 - 2024 academic year. AND completion of a required internship with the Los Angeles County Department of Children and Family Services, will be acquired from the school's Registrar's Office or from the Office of Education and Licensure Program in the Department of Children and Family Services immediately after the online application filing. EDUCATION WITHHOLD: Applicants who anticipate completing their Master's Degree by 8/31/2024 , may apply for this examination but will be withheld from the placement on the certification list until all required documentation is submitted to the Exams Section. PHYSICAL CLASS III - MODERATE: This class requires that the incumbent stand or walk most of the time with bending, stooping, squatting, twisting, reaching, working on irregular surfaces, occasional lifting of objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. LICENSE REQUIRED: A California Class C Driver License is required. Candidates must show proof of a driver's license before appointment and will be required to obtain a copy of their driving record from the California State Department of Motor Vehicles before being appointed. A copy of the driving record must be presented at the time of appointment. License must not be suspended, restricted, or revoked. Also, a personal vehicle will be required at the time of appointment in order to perform the essential job functions. AN APPLICANT WHOSE DRIVING RECORD SHOWS FOUR (4) OR MORE MOVING VIOLATIONS WITHIN THE LAST TWO YEARS WILL NOT BE APPOINTED. Additional Information EXAMINATION CONTENT: This examination will consist of an Evaluation of Training and Experience weighted 100% covering professional and technical training, and experience as it relates to the job. Candidates must receive a passing score of 70% or higher on the Evaluation of Training and Experience in order to be placed on the Eligible Register. ELIGIBILITY INFORMATION: The names of candidates receiving a passing grade on this examination will be placed on the eligible register in the order of their score group for a period of six (6) months following the date of promulgation. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. SPECIAL INFORMATION: FINGERPRINTING CLEARANCE AND BACKGROUND INVESTIGATION: All Department of Children and Family Services employees are fingerprinted and subject to criminal background check by the State Department of Justice and Federal Bureau of Investigation. Employment/Promotion is contingent upon passing the background check. An individual with job-related convictions as defined by the County policy (PPG 514) or the requirements of a "sensitive position" may be withheld from appointment or may be discharged. APPOINTMENT INFORMATION: Candidates who are selected for employment must successfully complete the pre-employment requirements, which include fingerprint clearance and background investigation, medical examination and psychological evaluation. Appointees must be willing to work after hours, weekend shifts and holidays. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies throughout the Department of Children and Family Services. AVAILABLE SHIFT: ANY APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. Applicants are required to submit a standard Los Angeles County Employment Application online and complete the Supplemental Questionnaire to be considered for this examination. Paper applications and/or resumes cannot be accepted in lieu of online applications. We must receive your application by May 31, 2024 before 5:00 p.m. (PT) and additional documents, if any, by 09/15/2024. All applicants MUST complete the filing process ONLINE (via electronic submission). Applications submitted by U.S. mail, fax, or in person will not be accepted. All required documents must be submitted at the time of filing or by 09/15/2024. Any missing required documents not submitted by the deadline will result in your application being rejected as incomplete. Note: If you are unable to attach the required documents, you may e-mail them to DCFSExams@dcfs.lacounty.gov . Please make sure to reference your full name along with the examination title and number on the subject line of your e-mail. Apply online by clicking on the green " APPLY " button at the top right of this posting. You can also track the status of your application by using this website: http://hr.lacounty.gov . Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements andcomplete the Supplemental Questionnaire . Provide any relevant education, training, and experience in the spaces provided, so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Plan to submit your online application well in advance of the May 31, 2024, before 5:00 p.m. (PT ) deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. IMPORTANT NOTES: ALL information included in the application is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION . Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT LIBRARIES: For candidates who may not have regular access to a computer or the internet, laptop computers and portable WIFI are available for loan from various public libraries throughout Los Angeles County. NO SHARING USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator: Department of Human Resources (DHR) ADA Coordinator Email: TestingAccommodations@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Yeran Badoyan Department Contact Phone: (213) 351-5898 Department Contact Email: DCFSExams@dcfs.lacounty.gov For detailed information, please click here Closing Date/Time: 5/31/2024 5:00 PM Pacific
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information FILING PERIOD March 20, 2024, at 8:00 a.m. (PT) - April 19, 2024, at 5:00 p.m. (PT) All applications must be received before 5:00 p.m. (PT) on Friday , April 19, 2024. EXAM NUMBER T9070N TYPE OF RECRUITEMENT Open Competitive Job Opportunity DEFINITION: Under close supervision, performs social casework functions including the investigation, supervision, placement and care of dependent children, children in foster homes or other child welfare cases through routine or emergency referrals. CLASSIFICATION STANDARDS: Positions allocable to this entry level class receive close supervision and training from higher-level Department of Children and Family Services staff in the performance of less difficult tasks. As trainees, the incumbents are assigned a reduced number of cases and are expected to develop progressively increasing skill in preparation for higher-level positions requiring the handling of more complex and sensitive cases. Essential Job Functions Investigates referrals alleging child abuse, neglect, and/or exploitation by observing the child's well-being and living environment (e.g., body appearance and hygiene, which may require disrobing a child); interviewing clients privately in-person; interviewing various individuals (e.g., reporting parties; suspected perpetrators; other adults with immediate access to the child; collaterals, such as teachers, doctors, counselors, neighbors, and clergy; etc.) through oral and written communication; consulting with other individuals/sources (e.g., peers, supervisors, service providers, medical/mental health professionals, law enforcement personnel, school officials, attorneys including County Counsel, court officials, liaisons involved in specialized programs, etc.); conducting home inspections and assessing prospective caregivers; monitoring visitations; researching existing information in hardcopy filing systems (e.g., case history files; court reports; official personal records, such as birth certificate; etc.) and on various computer databases(e.g., CWS/CMS, LRS, SDM, JAI, DOJ, Live Scan, CLETS, etc.); transporting clients, which includes lifting of children or car seats; and/or taking photographs of the child or the living environment (as necessary) in order to determine appropriate course of action (e.g., initiating preventative measures so that the child remains in the home, developing with the client a plan that resolves the situation, removing a child from the home, if necessary, etc.) and assess a family's strengths and needs in accordance with Federal and California State laws and regulations, the Core Practice Model (CPM), and department policies and procedures, and within established response times or time intervals. Determines the validity of an allegation by reviewing and analyzing the relevant information (e.g. case history/court reports: patterns indicators of abuse and recommendations; school reports: absenteeism, attendance history, reporting party; medical/mental health reports: behavior indicators) gathered from numerous sources (e.g., observations of the child and his/her living environment; interviews with various individuals; case history files, plans, and records; monitored visit reports; medical/mental health information; criminal records; school reports; court reports; official personal records, such as birth certificates; computer-generated reports, including SDM and CWS/CMS; FCI etc.); and collaborating with others in analyzing information (e.g., clients, peers, supervisors, law enforcement, care givers, medical/mental health professionals, Regional Center representatives, etc.) in order to establish whether to promote a referral to a case, assess a child's and/or family's strengths and needs, and determine an appropriate service or course of action (e.g., making an emergency placement decision, placing a child into a suitable placement, transporting a child out-of-state or out-of-country with a vehicle, requesting a comprehensive psychological evaluation, obtaining medical information and/or a medical procedure, if necessary; voluntarily hospitalizing a child within a medical or mental health system; administering prescription drugs; etc.) that is in the child's and/or family's best interest, consistent and compliant with Federal and California State laws and regulations, the Core Practice Model, department policies and procedures, and within established response times or time intervals. Ensures clients are provided welfare and protective services by driving to client's location and conducting monthly face to face visits with child, family, and caregivers; collaborating with the Child and Family Team (CFT) and others, as appropriate (e.g., clients, supervisors, co-workers, law enforcement personnel, medical/mental health professionals, court officials, school officials, community resources etc.), and following the most appropriate steps as prescribed by Federal and California State laws and regulations, the Core Practice Model, and Department policies and procedures in order to ensure the child is safe and the child and/or family receives the most appropriate and culturally relevant client services that is in the child's and family's best interest, and within established response times or time intervals. Enters client-related data into various computerized systems that maintain client information by operating a computer system (e.g., CWS/CMS), reviewing client documents (e.g., personal identifications, medical/dental/psychological information, school information, birth certificates, marriage certificates, photographs, etc.) and/or computer-generated documents and forms, and following Department policy and procedures to ensure that client data is accurate, current and entered within established response times or time intervals. Prepares a wide variety of documents (e.g., standardized forms and templates, legal notices and court reports, written reports, numerical log reports, memoranda, correspondence, referrals, mental health screening tool (MHST), cross reports to law enforcement, warrants, etc.) by using a personal computer with appropriate software programs (e.g., word processing); operating a computerized system (e.g., CWS/CMS, Referral Portal, and Structured Decision Making(SDM)); and/or filling out standard forms, consisting of narrative, fill-in blanks, and/or checkmark boxes in order to accomplish a variety of activities (e.g., document information; communicate pertinent information to others; notice parents, relatives, lawyers, etc.; initiate a process or course of action, such as a resource family home search; send information to community providers, Medical Hubs, etc.) in accordance with Federal and California State laws and regulations and Department policies and procedures, and within established response times or time intervals. Maintains a variety of confidential information (e.g., completed standards forms; records of communication; contact information; certificates; determinations, referrals, and requests made; agreements reached; court documents; caseload logs; photographs; protected passwords; etc.) by organizing hardcopy data using a Departmental case management format and electronic data using a computerized system (e.g., CWS/CMS, the SITE, tablets and smartphone) in order document information and ensure the security and confidentiality of the documents in accordance with Federal and California State laws and regulations and Department policies and procedures. Communicates information to a variety of individuals (e.g., the client(s), law enforcement personnel, attorneys, representatives from County and outside agencies, and the caregivers or service providers; etc.) on numerous issues(e.g., reasons for placement, availability of relinquishment, trans-racial adoptions, legal rights and responsibilities, court processes, non-case related general information, etc.) by explaining information in a patient and clear manner, both over the phone and in-person (i.e., driving to client's location); providing written information (e.g., instructions and pamphlets in their primary language, as necessary); defusing a hostile or high stress situation (as appropriate); using active listening skills with the person; and/or applying motivational techniques in order to promote the emotional well-being of the child; encourage clients to utilize services that promote and cultivate a safe and stable environment for the child; ensure individuals are properly informed about any requests, processes, or actions taken; and ensure that any information provided is understood, complete, accurate, and in accordance with California State laws and regulations, the Core Practice Model, and Department policies and procedures related to confidentiality. Provides client(s) with various services from the Department of Children and Family Services and/or other community resources (e.g., Upfront Assessment, CSAT, Independent Living Program, Adoption Assistance Program, Family Preservation Program, Alternative Response Services (ARS), Prevention and aftercare services, AB12, drug testing and rehabilitation programs, Department of Mental Health immediate and ongoing assessments and referrals, etc.) by identifying the client's need for other services and by either providing the client pertinent information to obtain the assistance or coordinating with a County department or other agency/community resource to arrange for service delivery (e.g., scheduling appointments for the client, directing the client for drug testing, transporting a child in a vehicle to a counseling session, etc.) in order to address the client's or the family's immediate or long-term basic needs (e.g., in physical/mental health, emancipation, substance abuse, housing, food, employment, child care, transportation, and education); monitor compliance with DCFS's case plan and/or court-ordered activities; or report and respond to incidents of suspected child abuse. Resolves day-to-day issues and challenges (e.g. unable to find placement, scheduling visitation, monitors for visitation, tracking and adapting case plans and/or action plans, crisis management, etc.) presented by a variety of individuals (e.g., clients, the courts, co-workers, supervisors, administrators, etc.) by gathering and analyzing relevant information (e.g., placement search results, drug test results, criminal background checks, progress letters from service providers, minute orders, incident reports, medical needs and diagnosis, police reports, new referrals etc.); temporarily caring for children, which may require physical lifting and transportation; collaborating with other public and private agencies, social services programs, and community agencies (including law enforcement, juvenile justice, probation, group and resource family homes, medical personnel, school personnel, public health nurses, the courts, other emergency services, etc.); handling and mediating conflict among relevant parties; and communicating, consulting, and interacting with the appropriate individuals in order to ensure prompt and efficient delivery of client services in accordance with Federal and California State laws and regulations, the Core Practice Model, and Department policies and procedures. Performs various court-related activities related to client services by examining case history and preparing court reports for hearings; filing petitions; obtaining/reviewing/following court orders; referencing the California Welfare &Institutions Code; preparing and serving warrants; obtaining information from attorneys and County Counsel; reviewing and requesting changes in court orders; coordinating transportation; transporting clients, including lifting children and car seats; providing notice to appropriate parties; completing and obtaining appropriate court-related paperwork (e.g., family law orders, medical reports, toxicology reports, pictures, historical documents, progress letters and certificates of completions of court-ordered programs, etc.); obtaining authorizations for various purposes; and testifying in court, etc. in order to ensure the protection of a child and the rights of the family; initiate a process related to client services (e.g., termination of parental rights, protective custody warrants, dependency hearings, in-and out/removal of incarcerated parents, delinquency hearings, legal guardianships, etc.); make recommendations to the court; and ensure that all court documents are legally sufficient in accordance with Federal and California State laws and regulations and are completed within established response times or time intervals. Stays current with knowledge related to children and family social services (e.g., Core Practice Model; changes in Federal and California State laws and regulations; changes in Department policies and procedures; developments in best practices; etc.) by attending professional conferences, training sessions, workshops, and facilitator certification; reviewing information obtained from Department memoranda, policy updates, staff meetings, the Internet, magazines, journals, newspapers, professional publications, etc. in order to determine its impact on providing effective client services and adapt to changes in Federal and State laws. Represents the Department/program/unit at various meetings (e.g., CFTs, staff meetings; training sessions; conferences; community events; court hearings, meetings with specific groups, such as IEP, MCPC, Regional Center; etc.) by consulting with supervisor and other appropriate parties, driving to various locations, facilitating Child Family Team meetings, and collaborating with community resources/partners in order to orally communicate information to others; educate others and oneself on various topics; address concerns raised by relevant groups; and/or advocate for the child/family during the meeting to identify and address their underlying needs. Drives a motor vehicle to perform most of the essential job functions listed above. Requirements SELECTION REQUIREMENTS: OPTION I: A Bachelor's degree* from an accredited** college or university with a major in Psychology, Sociology, Social Work, Child Development, or a related Human Services field.*** AND Current enrollment, with anticipated graduation by May/June 2024 , of the Master of Social Work Internship Program with the Department of Children and Family Services (DCFS) or DCFS Internship Program or DCFS Internship Stipend Program under Federal Title IV-E or the California Social Work Education Center (CalSWEC) Stipend/Program under Federal Title IV-E****. - OR - OPTION II: A Bachelor's degree***** from an accredited** college or university with a major in Social Work. AND Current enrollment in the Department of Children and Family Services Internship Program or successful completion of the California Social Work Education Center (CalSWEC) Internship Stipend/Program with DCFS under Federal Title IV-E in the 2023-2024 academic year. SPECIAL REQUIREMENT INFORMATION: * In order to receive credit for a college degree, applicants must include a legible copy of the official diploma or copy of official transcripts or official letter from the accredited institution's registrar's office which states the major and degree conferred date, at the time of filing or within fifteen (15) calendar days from the date of filing your online application. Note: If you are unable to attach the required documents, you may e-mail them to DCFSexams@dcfs.lacounty.gov within fifteen (15) calendar days of filing. Please make sure to reference your full name (Last, First name), examination title and number on the subject line of your e-mail. ** Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by the National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. *** Human Services related fields are Child Development, Behavioral Science, Human Development, Human Services, Child and Adolescent Development, Early Childhood Development, Clinical Psychology, Counseling, Family and Child Development, Family Studies, Marriage and Family Therapy, Marriage, Family and Child Counseling. **** Verification of applicant's enrollment in the 2023-2024 Bachelor of Social Work Internship or Masters of Social Work Internship or DCFS CalSWEC/Title IV-E Internship Stipend/Program AND current enrollment/completion of the internship with the Los Angeles County Department of Children and Family Services, will be acquired either from the school's Registrar's Office or from the Office of Education and Licensure Program in the Department of Children and Family Services immediately after the online application filing. EDUCATION WITHHOLD: *****Applicants who anticipate completing their Bachelor's Degree by June 15, 2024, may apply for this examination but will be withheld from placement on the eligible register until they have met the education requirements. In order to receive credit for a college degree, applicants m us t include a legible copy of the official diploma or copy of official transcripts or an officia l lette r from the accredited institution's registrar's office which states the major and degree conferred date to the Examinations Section by July 15, 2024 . LICENSE: A valid California Class C Driver License is required. Candidates must show proof of a driver's license before appointment and will be required to obtain a copy of their driving record from the California State Department of Motor Vehicles before being appointed. A copy of the driving record must be presented at the time of appointment. License must not be suspended, restricted, or revoked. Also, a personal vehicle will be required at the time of appointment in order to perform the essential job functions. AN APPLICANT WHOSE DRIVING RECORD SHOWS FOUR (4) OR MORE MOVING VIOLATIONS WITHIN THE LAST TWO (2) YEARS WILL NOT BE APPOINTED. PHYSICAL CLASS III - MODERATE: This class requires that the incumbent stand or walk most of the time with bending, stooping, squatting, twisting, reaching, working on irregular surfaces, occasional lifting of objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. Additional Information EXAMINATION CONTENT: This examination will consist of an Evaluation of Training and Experience, weighted 100%, assessing Professional/Technical Training and Experience as it relates to the job. Applicants must achieve a passing score of 70% or higher on the examination in order to be placed on the eligible register. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score of 70% or higher in the examination will be placed on the eligible register in the order of their score group for a period of six (6) months following the date of promulgation. NO PERSON MAY COMPETE FOR THIS EXAMINATION MORE THAN ONCE EVERY 6 MONTHS. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. SPECIAL INFORMATION: VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies in various locations throughout the Department of Children and Family Services. AVAILABLE SHIFT: Any appointees must be willing to work after hours, weekend shifts and holidays. APPOINTMENT INFORMATION: Candidates who are selected for employment must successfully complete the pre-employment requirements, which include fingerprint clearance and background investigation, medical examination and psychological evaluation. FINGERPRINTING CLEARANCE AND BACKGROUND INVESTIGATION: All Department of Children and Family Services employees are fingerprinted and subject to criminal background check by the State Department of Justice and Federal Bureau of Investigation. Employment/Promotion is contingent upon passing the background checks. An individual with job-related convictions as defined by the County policy (PPG 514) or the requirements of a "sensitive position" may be withheld from appointment or may be discharged. APPLICATION AND FILING INFORMATION: All applicants MUST complete the filing process ONLINE (via electronic submission). Applications will not be accepted by mail, fax, or in person. Applicants are required to submit a standard Los Angeles County Employment Application online and complete the Supplemental Questionnaire to be considered for this examination. Paper application and/or resumes cannot be accepted in lieu of online application. We must receive your application before 5:00 p.m. (PT), on the last day of filing . Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application by using this website: https://hr.lacounty.gov/ . Plan to submit your online application well in advance of the 5:00pm 4/19/2024 deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements and complete the Supplemental Questionnaire . Provide any relevant education, training, and experience in the spaces provided, so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in D ISQUALIFICATION or RESCISSION OF APPOINTMENT . Utilizing VERBIAGE from Class Specification and Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, laptop computers and portable WIFI are available for loan from various public libraries throughout Los Angeles County. Applications can also be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or a friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Email: DCFSexams@dcfs.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Bryant Espinoza Department Contact Phone: (213) 351-5898 Department Contact Email: DCFSexams@dcfs.lacounty.gov For detailed information, please click here Closing Date/Time: 4/19/2024 5:00 PM Pacific
Mar 08, 2024
Full Time
Position/Program Information FILING PERIOD March 20, 2024, at 8:00 a.m. (PT) - April 19, 2024, at 5:00 p.m. (PT) All applications must be received before 5:00 p.m. (PT) on Friday , April 19, 2024. EXAM NUMBER T9070N TYPE OF RECRUITEMENT Open Competitive Job Opportunity DEFINITION: Under close supervision, performs social casework functions including the investigation, supervision, placement and care of dependent children, children in foster homes or other child welfare cases through routine or emergency referrals. CLASSIFICATION STANDARDS: Positions allocable to this entry level class receive close supervision and training from higher-level Department of Children and Family Services staff in the performance of less difficult tasks. As trainees, the incumbents are assigned a reduced number of cases and are expected to develop progressively increasing skill in preparation for higher-level positions requiring the handling of more complex and sensitive cases. Essential Job Functions Investigates referrals alleging child abuse, neglect, and/or exploitation by observing the child's well-being and living environment (e.g., body appearance and hygiene, which may require disrobing a child); interviewing clients privately in-person; interviewing various individuals (e.g., reporting parties; suspected perpetrators; other adults with immediate access to the child; collaterals, such as teachers, doctors, counselors, neighbors, and clergy; etc.) through oral and written communication; consulting with other individuals/sources (e.g., peers, supervisors, service providers, medical/mental health professionals, law enforcement personnel, school officials, attorneys including County Counsel, court officials, liaisons involved in specialized programs, etc.); conducting home inspections and assessing prospective caregivers; monitoring visitations; researching existing information in hardcopy filing systems (e.g., case history files; court reports; official personal records, such as birth certificate; etc.) and on various computer databases(e.g., CWS/CMS, LRS, SDM, JAI, DOJ, Live Scan, CLETS, etc.); transporting clients, which includes lifting of children or car seats; and/or taking photographs of the child or the living environment (as necessary) in order to determine appropriate course of action (e.g., initiating preventative measures so that the child remains in the home, developing with the client a plan that resolves the situation, removing a child from the home, if necessary, etc.) and assess a family's strengths and needs in accordance with Federal and California State laws and regulations, the Core Practice Model (CPM), and department policies and procedures, and within established response times or time intervals. Determines the validity of an allegation by reviewing and analyzing the relevant information (e.g. case history/court reports: patterns indicators of abuse and recommendations; school reports: absenteeism, attendance history, reporting party; medical/mental health reports: behavior indicators) gathered from numerous sources (e.g., observations of the child and his/her living environment; interviews with various individuals; case history files, plans, and records; monitored visit reports; medical/mental health information; criminal records; school reports; court reports; official personal records, such as birth certificates; computer-generated reports, including SDM and CWS/CMS; FCI etc.); and collaborating with others in analyzing information (e.g., clients, peers, supervisors, law enforcement, care givers, medical/mental health professionals, Regional Center representatives, etc.) in order to establish whether to promote a referral to a case, assess a child's and/or family's strengths and needs, and determine an appropriate service or course of action (e.g., making an emergency placement decision, placing a child into a suitable placement, transporting a child out-of-state or out-of-country with a vehicle, requesting a comprehensive psychological evaluation, obtaining medical information and/or a medical procedure, if necessary; voluntarily hospitalizing a child within a medical or mental health system; administering prescription drugs; etc.) that is in the child's and/or family's best interest, consistent and compliant with Federal and California State laws and regulations, the Core Practice Model, department policies and procedures, and within established response times or time intervals. Ensures clients are provided welfare and protective services by driving to client's location and conducting monthly face to face visits with child, family, and caregivers; collaborating with the Child and Family Team (CFT) and others, as appropriate (e.g., clients, supervisors, co-workers, law enforcement personnel, medical/mental health professionals, court officials, school officials, community resources etc.), and following the most appropriate steps as prescribed by Federal and California State laws and regulations, the Core Practice Model, and Department policies and procedures in order to ensure the child is safe and the child and/or family receives the most appropriate and culturally relevant client services that is in the child's and family's best interest, and within established response times or time intervals. Enters client-related data into various computerized systems that maintain client information by operating a computer system (e.g., CWS/CMS), reviewing client documents (e.g., personal identifications, medical/dental/psychological information, school information, birth certificates, marriage certificates, photographs, etc.) and/or computer-generated documents and forms, and following Department policy and procedures to ensure that client data is accurate, current and entered within established response times or time intervals. Prepares a wide variety of documents (e.g., standardized forms and templates, legal notices and court reports, written reports, numerical log reports, memoranda, correspondence, referrals, mental health screening tool (MHST), cross reports to law enforcement, warrants, etc.) by using a personal computer with appropriate software programs (e.g., word processing); operating a computerized system (e.g., CWS/CMS, Referral Portal, and Structured Decision Making(SDM)); and/or filling out standard forms, consisting of narrative, fill-in blanks, and/or checkmark boxes in order to accomplish a variety of activities (e.g., document information; communicate pertinent information to others; notice parents, relatives, lawyers, etc.; initiate a process or course of action, such as a resource family home search; send information to community providers, Medical Hubs, etc.) in accordance with Federal and California State laws and regulations and Department policies and procedures, and within established response times or time intervals. Maintains a variety of confidential information (e.g., completed standards forms; records of communication; contact information; certificates; determinations, referrals, and requests made; agreements reached; court documents; caseload logs; photographs; protected passwords; etc.) by organizing hardcopy data using a Departmental case management format and electronic data using a computerized system (e.g., CWS/CMS, the SITE, tablets and smartphone) in order document information and ensure the security and confidentiality of the documents in accordance with Federal and California State laws and regulations and Department policies and procedures. Communicates information to a variety of individuals (e.g., the client(s), law enforcement personnel, attorneys, representatives from County and outside agencies, and the caregivers or service providers; etc.) on numerous issues(e.g., reasons for placement, availability of relinquishment, trans-racial adoptions, legal rights and responsibilities, court processes, non-case related general information, etc.) by explaining information in a patient and clear manner, both over the phone and in-person (i.e., driving to client's location); providing written information (e.g., instructions and pamphlets in their primary language, as necessary); defusing a hostile or high stress situation (as appropriate); using active listening skills with the person; and/or applying motivational techniques in order to promote the emotional well-being of the child; encourage clients to utilize services that promote and cultivate a safe and stable environment for the child; ensure individuals are properly informed about any requests, processes, or actions taken; and ensure that any information provided is understood, complete, accurate, and in accordance with California State laws and regulations, the Core Practice Model, and Department policies and procedures related to confidentiality. Provides client(s) with various services from the Department of Children and Family Services and/or other community resources (e.g., Upfront Assessment, CSAT, Independent Living Program, Adoption Assistance Program, Family Preservation Program, Alternative Response Services (ARS), Prevention and aftercare services, AB12, drug testing and rehabilitation programs, Department of Mental Health immediate and ongoing assessments and referrals, etc.) by identifying the client's need for other services and by either providing the client pertinent information to obtain the assistance or coordinating with a County department or other agency/community resource to arrange for service delivery (e.g., scheduling appointments for the client, directing the client for drug testing, transporting a child in a vehicle to a counseling session, etc.) in order to address the client's or the family's immediate or long-term basic needs (e.g., in physical/mental health, emancipation, substance abuse, housing, food, employment, child care, transportation, and education); monitor compliance with DCFS's case plan and/or court-ordered activities; or report and respond to incidents of suspected child abuse. Resolves day-to-day issues and challenges (e.g. unable to find placement, scheduling visitation, monitors for visitation, tracking and adapting case plans and/or action plans, crisis management, etc.) presented by a variety of individuals (e.g., clients, the courts, co-workers, supervisors, administrators, etc.) by gathering and analyzing relevant information (e.g., placement search results, drug test results, criminal background checks, progress letters from service providers, minute orders, incident reports, medical needs and diagnosis, police reports, new referrals etc.); temporarily caring for children, which may require physical lifting and transportation; collaborating with other public and private agencies, social services programs, and community agencies (including law enforcement, juvenile justice, probation, group and resource family homes, medical personnel, school personnel, public health nurses, the courts, other emergency services, etc.); handling and mediating conflict among relevant parties; and communicating, consulting, and interacting with the appropriate individuals in order to ensure prompt and efficient delivery of client services in accordance with Federal and California State laws and regulations, the Core Practice Model, and Department policies and procedures. Performs various court-related activities related to client services by examining case history and preparing court reports for hearings; filing petitions; obtaining/reviewing/following court orders; referencing the California Welfare &Institutions Code; preparing and serving warrants; obtaining information from attorneys and County Counsel; reviewing and requesting changes in court orders; coordinating transportation; transporting clients, including lifting children and car seats; providing notice to appropriate parties; completing and obtaining appropriate court-related paperwork (e.g., family law orders, medical reports, toxicology reports, pictures, historical documents, progress letters and certificates of completions of court-ordered programs, etc.); obtaining authorizations for various purposes; and testifying in court, etc. in order to ensure the protection of a child and the rights of the family; initiate a process related to client services (e.g., termination of parental rights, protective custody warrants, dependency hearings, in-and out/removal of incarcerated parents, delinquency hearings, legal guardianships, etc.); make recommendations to the court; and ensure that all court documents are legally sufficient in accordance with Federal and California State laws and regulations and are completed within established response times or time intervals. Stays current with knowledge related to children and family social services (e.g., Core Practice Model; changes in Federal and California State laws and regulations; changes in Department policies and procedures; developments in best practices; etc.) by attending professional conferences, training sessions, workshops, and facilitator certification; reviewing information obtained from Department memoranda, policy updates, staff meetings, the Internet, magazines, journals, newspapers, professional publications, etc. in order to determine its impact on providing effective client services and adapt to changes in Federal and State laws. Represents the Department/program/unit at various meetings (e.g., CFTs, staff meetings; training sessions; conferences; community events; court hearings, meetings with specific groups, such as IEP, MCPC, Regional Center; etc.) by consulting with supervisor and other appropriate parties, driving to various locations, facilitating Child Family Team meetings, and collaborating with community resources/partners in order to orally communicate information to others; educate others and oneself on various topics; address concerns raised by relevant groups; and/or advocate for the child/family during the meeting to identify and address their underlying needs. Drives a motor vehicle to perform most of the essential job functions listed above. Requirements SELECTION REQUIREMENTS: OPTION I: A Bachelor's degree* from an accredited** college or university with a major in Psychology, Sociology, Social Work, Child Development, or a related Human Services field.*** AND Current enrollment, with anticipated graduation by May/June 2024 , of the Master of Social Work Internship Program with the Department of Children and Family Services (DCFS) or DCFS Internship Program or DCFS Internship Stipend Program under Federal Title IV-E or the California Social Work Education Center (CalSWEC) Stipend/Program under Federal Title IV-E****. - OR - OPTION II: A Bachelor's degree***** from an accredited** college or university with a major in Social Work. AND Current enrollment in the Department of Children and Family Services Internship Program or successful completion of the California Social Work Education Center (CalSWEC) Internship Stipend/Program with DCFS under Federal Title IV-E in the 2023-2024 academic year. SPECIAL REQUIREMENT INFORMATION: * In order to receive credit for a college degree, applicants must include a legible copy of the official diploma or copy of official transcripts or official letter from the accredited institution's registrar's office which states the major and degree conferred date, at the time of filing or within fifteen (15) calendar days from the date of filing your online application. Note: If you are unable to attach the required documents, you may e-mail them to DCFSexams@dcfs.lacounty.gov within fifteen (15) calendar days of filing. Please make sure to reference your full name (Last, First name), examination title and number on the subject line of your e-mail. ** Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by the National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. *** Human Services related fields are Child Development, Behavioral Science, Human Development, Human Services, Child and Adolescent Development, Early Childhood Development, Clinical Psychology, Counseling, Family and Child Development, Family Studies, Marriage and Family Therapy, Marriage, Family and Child Counseling. **** Verification of applicant's enrollment in the 2023-2024 Bachelor of Social Work Internship or Masters of Social Work Internship or DCFS CalSWEC/Title IV-E Internship Stipend/Program AND current enrollment/completion of the internship with the Los Angeles County Department of Children and Family Services, will be acquired either from the school's Registrar's Office or from the Office of Education and Licensure Program in the Department of Children and Family Services immediately after the online application filing. EDUCATION WITHHOLD: *****Applicants who anticipate completing their Bachelor's Degree by June 15, 2024, may apply for this examination but will be withheld from placement on the eligible register until they have met the education requirements. In order to receive credit for a college degree, applicants m us t include a legible copy of the official diploma or copy of official transcripts or an officia l lette r from the accredited institution's registrar's office which states the major and degree conferred date to the Examinations Section by July 15, 2024 . LICENSE: A valid California Class C Driver License is required. Candidates must show proof of a driver's license before appointment and will be required to obtain a copy of their driving record from the California State Department of Motor Vehicles before being appointed. A copy of the driving record must be presented at the time of appointment. License must not be suspended, restricted, or revoked. Also, a personal vehicle will be required at the time of appointment in order to perform the essential job functions. AN APPLICANT WHOSE DRIVING RECORD SHOWS FOUR (4) OR MORE MOVING VIOLATIONS WITHIN THE LAST TWO (2) YEARS WILL NOT BE APPOINTED. PHYSICAL CLASS III - MODERATE: This class requires that the incumbent stand or walk most of the time with bending, stooping, squatting, twisting, reaching, working on irregular surfaces, occasional lifting of objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. Additional Information EXAMINATION CONTENT: This examination will consist of an Evaluation of Training and Experience, weighted 100%, assessing Professional/Technical Training and Experience as it relates to the job. Applicants must achieve a passing score of 70% or higher on the examination in order to be placed on the eligible register. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score of 70% or higher in the examination will be placed on the eligible register in the order of their score group for a period of six (6) months following the date of promulgation. NO PERSON MAY COMPETE FOR THIS EXAMINATION MORE THAN ONCE EVERY 6 MONTHS. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. SPECIAL INFORMATION: VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies in various locations throughout the Department of Children and Family Services. AVAILABLE SHIFT: Any appointees must be willing to work after hours, weekend shifts and holidays. APPOINTMENT INFORMATION: Candidates who are selected for employment must successfully complete the pre-employment requirements, which include fingerprint clearance and background investigation, medical examination and psychological evaluation. FINGERPRINTING CLEARANCE AND BACKGROUND INVESTIGATION: All Department of Children and Family Services employees are fingerprinted and subject to criminal background check by the State Department of Justice and Federal Bureau of Investigation. Employment/Promotion is contingent upon passing the background checks. An individual with job-related convictions as defined by the County policy (PPG 514) or the requirements of a "sensitive position" may be withheld from appointment or may be discharged. APPLICATION AND FILING INFORMATION: All applicants MUST complete the filing process ONLINE (via electronic submission). Applications will not be accepted by mail, fax, or in person. Applicants are required to submit a standard Los Angeles County Employment Application online and complete the Supplemental Questionnaire to be considered for this examination. Paper application and/or resumes cannot be accepted in lieu of online application. We must receive your application before 5:00 p.m. (PT), on the last day of filing . Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application by using this website: https://hr.lacounty.gov/ . Plan to submit your online application well in advance of the 5:00pm 4/19/2024 deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements and complete the Supplemental Questionnaire . Provide any relevant education, training, and experience in the spaces provided, so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in D ISQUALIFICATION or RESCISSION OF APPOINTMENT . Utilizing VERBIAGE from Class Specification and Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, laptop computers and portable WIFI are available for loan from various public libraries throughout Los Angeles County. Applications can also be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or a friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Email: DCFSexams@dcfs.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Bryant Espinoza Department Contact Phone: (213) 351-5898 Department Contact Email: DCFSexams@dcfs.lacounty.gov For detailed information, please click here Closing Date/Time: 4/19/2024 5:00 PM Pacific
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information FIRST DAY OF FILING: 12/15/2023 AT 8:00 A.M. (PT) -ONLINE FILING ONLY REPOSTING INFORMATION: THIS ANNOUNCEMENT IS A REPOSTING TO REOPEN THIS EXAMINATION. THIS EXAMINATION WILL REMAIN OPEN UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE AT ANY TIME WITHOUT PRIOR NOTICE. EXAM NUMBER: T9070L TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY WITHHOLD: All applicants must meet requirements upon application submission, no withhold will be allowed. Out-of-class experience will not be accepted. DEFINITION: Under close supervision, performs social casework functions including the investigation, supervision, placement and care of dependent children, children in foster homes or other child welfare cases through routine or emergency referrals. CLASSIFICATION STANDARDS: Positions allocable to this entry level class receive close supervision and training from higher level Children's Services staff in the performance of less difficult tasks. As trainees, the incumbents are assigned a reduced number of cases and are expected to develop progressively increasing skill in preparation for higher level positions requiring the handling of more complex and sensitive cases. Essential Job Functions Investigates referrals alleging child abuse, neglect, and/or exploitation by observing the child's well-being and living environment (e.g., body appearance and hygiene, which may require disrobing a child); interviewing clients* privately in-person; interviewing various individuals (e.g., reporting parties; suspected perpetrators; other adults with immediate access to the child; collaterals, such as teachers, doctors, counselors, neighbors, and clergy; etc.) through oral and written communication; consulting with other individuals/sources (e.g., peers, supervisors, service providers, medical/mental health professionals, law enforcement personnel, school officials, attorneys including County Counsel, court officials, liaisons involved in specialized programs, etc.); conducting home inspections and assessing prospective caregivers; monitoring visitations; researching existing information in hardcopy filing systems (e.g., case history files; court reports; official personal records, such as birth certificate; etc.) and on various computer databases (e.g., CWS/CMS, LRS, SDM, JAI, DOJ, Livescan, CLETS, etc.); transporting clients, which includes lifting of children or car seats; and/or taking photographs of the child or the living environment (as necessary) in order to determine appropriate course of action (e.g., initiating preventative measures so that the child remains in the home, developing with the client a plan that resolves the situation, removing a child from the home, if necessary, etc.) and assess a family's strengths and needs in accordance with Federal and California State laws and regulations, the Core Practice Model (CPM), and department policies and procedures, and within established response times or time intervals. Determines the validity of an allegation by reviewing and analyzing the relevant information (e.g. case history/court reports: patterns indicators of abuse and recommendations; school reports: absenteeism, attendance history, reporting party; medical/mental health reports: behavior indicators) gathered from numerous sources (e.g., observations of the child and his/her living environment; interviews with various individuals; case history files, plans, and records; monitored visit reports; medical/mental health information; criminal records; school reports; court reports; official personal records, such as birth certificates; computer-generated reports, including SDM and CWS/CMS; FCI etc.); and collaborating with others in analyzing information (e.g., clients, peers, supervisors, law enforcement, care givers, medical/mental health professionals, Regional Center representatives, etc.) in order to establish whether to promote a referral to a case, assess a child's and/or family's strengths and needs, and determine an appropriate service or course of action (e.g., making an emergency placement decision, placing a child into a suitable placement, transporting a child out-of-state or out-of-country with a vehicle, requesting a comprehensive psychological evaluation, obtaining medical information and/or a medical procedure, if necessary; voluntarily hospitalizing a child within a medical or mental health system; administering prescription drugs; etc.) that is in the child's and/or family's best interest, consistent and compliant with Federal and California State laws and regulations, the Core Practice Model, department policies and procedures, and within established response times or time intervals. Ensures clients are provided welfare and protective services by driving to client's location and conducting monthly face to face visits with child, family, and caregivers; collaborating with the Child and Family Team (CFT) and others, as appropriate (e.g., clients, supervisors, co-workers, law enforcement personnel, medical/mental health professionals, court officials, school officials, community resources etc.), and following the most appropriate steps as prescribed by Federal and California State laws and regulations, the Core Practice Model, and Department policies and procedures in order to ensure the child is safe and the child and/or family receives the most appropriate and culturally relevant client services that is in the child's and family's best interest, and within established response times or time intervals. Enters client-related data into various computerized systems that maintain client information by operating a computer system (e.g., CWS/CMS), reviewing client documents (e.g., personal identifications, medical/dental/psychological information, school information, birth certificates, marriage certificates, photographs, etc.) and/or computer-generated documents and forms, and following Department policy and procedures to ensure that client data is accurate, current and entered within established response times or time intervals. Prepares a wide variety of documents (e.g., standardized forms and templates, legal notices and court reports, written reports, numerical log reports, memoranda, correspondence, referrals, mental health screening tool (MHST), cross reports to law enforcement, warrants, etc.) by using a personal computer with appropriate software programs (e.g., word processing); operating a computerized system (e.g., CWS/CMS, Referral Portal, and Structured Decision Making (SDM)); and/or filling out standard forms, consisting of narrative, fill-in blanks, and/or checkmark boxes in order to accomplish a variety of activities (e.g., document information; communicate pertinent information to others; notice parents, relatives, lawyers, etc.; initiate a process or course of action, such as a resource family home search; send information to community providers, Medical Hubs, etc.) in accordance with Federal and California State laws and regulations and Department policies and procedures, and within established response times or time intervals. Maintains a variety of confidential information (e.g., completed standards forms; records of communication; contact information; certificates; determinations, referrals, and requests made; agreements reached; court documents; caseload logs; photographs; protected passwords; etc.) by organizing hardcopy data using a Departmental case management format and electronic data using a computerized system (e.g., CWS/CMS, the SITE, tablets and smart phone) in order document information and ensure the security and confidentiality of the documents in accordance with Federal and California State laws and regulations and Department policies and procedures. Communicates information to a variety of individuals (e.g., the client(s), law enforcement personnel, attorneys, representatives from County and outside agencies, and the caregivers or service providers; etc.) on numerous issues (e.g., reasons for placement, availability of relinquishment, trans-racial adoptions, legal rights and responsibilities, court processes, non-case related general information, etc.) by explaining information in a patient and clear manner, both over the phone and in-person (i.e., driving to client's location); providing written information (e.g., instructions and pamphlets in their primary language, as necessary); defusing a hostile or high stress situation (as appropriate); using active listening skills with the person; and/or applying motivational techniques in order to promote the emotional well-being of the child; encourage clients to utilize services that promote and cultivate a safe and stable environment for the child; ensure individuals are properly informed about any requests, processes, or actions taken; and ensure that any information provided is understood, complete, accurate, and in accordance with California State laws and regulations, the Core Practice Model, and Department policies and procedures related to confidentiality. Provides client(s) with various services from the Department of Children and Family Services and/or other community resources (e.g., Upfront Assessment, CSAT, Independent Living Program, Adoption Assistance Program, Family Preservation Program, Alternative Response Services (ARS), Prevention and aftercare services, AB12, drug testing and rehabilitation programs, Department of Mental Health immediate and ongoing assessments and referrals, etc.) by identifying the client's need for other services and by either providing the client pertinent information to obtain the assistance or coordinating with a County department or other agency/community resource to arrange for service delivery (e.g., scheduling appointments for the client, directing the client for drug testing, transporting a child in a vehicle to a counseling session, etc.) in order to address the client's or the family's immediate or long-term basic needs (e.g., in physical/mental health, emancipation, substance abuse, housing, food, employment, child care, transportation, and education); monitor compliance with DCFS's case plan and/or court-ordered activities; or report and respond to incidents of suspected child abuse. Resolves day-to-day issues and challenges (e.g. unable to find placement, scheduling visitation, monitors for visitation, tracking and adapting case plans and/or action plans, crisis management, etc.) presented by a variety of individuals (e.g., clients, the courts, co-workers, supervisors, administrators, etc.) by gathering and analyzing relevant information (e.g., placement search results, drug test results, criminal background checks, progress letters from service providers, minute orders, incident reports, medical needs and diagnosis, police reports, new referrals etc.); temporarily caring for children, which may require physical lifting and transportation; collaborating with other public and private agencies, social services programs, and community agencies (including law enforcement, juvenile justice, probation, group and resource family homes, medical personnel, school personnel, public health nurses, the courts, other emergency services, etc.); handling and mediating conflict among relevant parties; and communicating, consulting, and interacting with the appropriate individuals in order to ensure prompt and efficient delivery of client services in accordance with Federal and California State laws and regulations, the Core Practice Model, and Department policies and procedures. Performs various court-related activities related to client services by examining case history and preparing court reports for hearings; filing petitions; obtaining/reviewing/following court orders; referencing the California Welfare & Institutions Code; preparing and serving warrants; obtaining information from attorneys and County Counsel; reviewing and requesting changes in court orders; coordinating transportation; transporting clients, including lifting children and car seats; providing notice to appropriate parties; completing and obtaining appropriate court-related paperwork (e.g., family law orders, medical reports, toxicology reports, pictures, historical documents, progress letters and certificates of completions of court-ordered programs, etc.); obtaining authorizations for various purposes; and testifying in court, etc. in order to ensure the protection of a child and the rights of the family; initiate a process related to client services (e.g., termination of parental rights, protective custody warrants, dependency hearings, in-and out/removal of incarcerated parents, delinquency hearings, legal guardianships, etc.); make recommendations to the court; and ensure that all court documents are legally sufficient in accordance with Federal and California State laws and regulations and are completed within established response times or time intervals. Stays current with knowledge related to children and family social services (e.g., Core Practice Model; changes in Federal and California State laws and regulations; changes in Department policies and procedures; developments in best practices; etc.) by attending professional conferences, training sessions, workshops, and facilitator certification; reviewing information obtained from Department memoranda, policy updates, staff meetings, the Internet, magazines, journals, newspapers, professional publications, etc. in order to determine its impact on providing effective client services and adapt to changes in federal and state laws. Represents the Department/program/unit at various meetings (e.g., CFTs, staff meetings; training sessions; conferences; community events; court hearings, meetings with specific groups, such as IEP, MCPC, Regional Center; etc.) by consulting with supervisor and other appropriate parties, driving to various locations, facilitating Child Family Team meetings, and collaborating with community resources/partners in order to orally communicate information to others; educate others and oneself on various topics; address concerns raised by relevant groups; and/or advocate for the child/family during the meeting to identify and address their underlying needs. Drives a motor vehicle to perform most of the essential job functions listed above. *Clients include any individual who receives, uses, or is eligible for the services or offerings produced by the work unit, including a child, custodial and non-custodial parent(s), relative(s), significant other(s), legal guardian(s), caregiver(s), and prospective adoptive parent(s). Requirements SELECTION REQUIREMENTS: OPTION I : Bachelor's degree * from an accredited college with a major in Psychology, Sociology, Social Work, Child Development, or a related Human Services Field **. OPTION II: Bachelor's degree * from an accredited college, and one year of experience in a social service agency providing protective/placement casework *** services to children or families with children. PHYSICAL CLASS III - MODERATE: This class requires that the incumbent stand or walk most of the time with bending, stooping, squatting, twisting, reaching, working on irregular surfaces, occasional lifting of objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. LICENSE: A valid California Class "C" Driver License is required. Candidates must show proof of a driver's license before appointment and will be required to obtain a copy of their driving record from the California State Department of Motor Vehicles before being appointed. A copy of the driving record must be presented at the time of appointment. License must not be suspended, restricted, or revoked. Also, a personal vehicle will be required at the time of appointment in order to perform the essential job functions. AN APPLICANT WHOSE DRIVING RECORD SHOWS FOUR (4) OR MORE MOVING VIOLATIONS WITHIN THE LAST TWO (2) YEARS WILL NOT BE APPOINTED. SPECIAL REQUIREMENTS INFORMATION: * In order to receive credit for a bachelor's degree, you MUST submit a legible copy of the official transcripts or diploma from an accredited institution, which shows the area of specialization, at the time of filing or within 15 calendar days from the date of filing. ** Human Services Related fields are Psychology, Sociology, Child Development, Social Work, Behavioral Science, Human Development, Human Services, Child and Adolescent Development, Early Childhood Development, Clinical Psychology, Counseling, Family and Child Development, Family Studies, Marriage and Family Therapy, Marriage, and Family and Child Counseling. *** Protective casework is defined as social work services to children who are abused or neglected (as determined by the court system); or services to families (as required by the court) due to the neglect or abuse of the child, OR prior to court intervention, it is the social worker who makes the decision to remove a child from the home for the child's protection. Placement Casework Servic es are adoptive type services. Custodial services (group supervision types) are not qualifying experience. Additional Information EXAMINATION CONTENT: The examination will consist of Two (2) parts: PART I : Multiple-choice and/or simulation assessments weighted 40% that will assess Deductive Reasoning, Deciding and Initiating Action, Working with People, Persuading and Influencing, Planning and Organizing, and Delivering Results and Meeting Customer Expectations. MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19 ONLY APPLICANTS WHO ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON PART I WILL BE INVITED TO THE STRUCTURED ORAL INTERVIEW (PART II). PART II : A Structured Interview weighted 60% that will assess Professional/Technical Knowledge in Child Welfare Practices, Case Management; Client Focus; Handling Conflict; Oral Communication; Integrity and Ethics; Stress Tolerance; Adaptability; and Cultural Sensitivity. Applicants must achieve a passing score of 70% or higher on each weighted part of the examination in order to be placed on the Eligible Register. NO PERSON MAY COMPETE FOR THIS EXAMINATION MORE THAN ONCE EVERY 12 MONTHS. TRANSFER OF TEST COMPONENTS: Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION: Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/. Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional online practice tests are available at https://www.shldirect.com/en-us/practicetests/ ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the examination will be placed on the eligible register in the order of their score group for a period of (12) months following the date of promulgation. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. All notifications (e.g. Notices of Non-Acceptance, Notice of Results, etc.) will be emailed. Scores cannot be given over the telephone. SPECIAL INFORMATION: COVID-19 VACCINATION: County workforce members working in health care facilities must be fully vaccinated against COVID-19 as a condition of employment. Impacted workforce members include County Social Workers and Supervising County Social Workers who are assigned to work in health care facilities. Successful candidates for these positions must submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. FINGERPRINTING CLEARANCE AND BACKGROUND INVESTIGATION: All Department of Children and Family Services employees are fingerprinted and subject to criminal background check by the State Department of Justice and Federal Bureau of Investigation.Employment/Promotion is contingent upon passing the background checks. An individual with job-related convictions as defined by the County policy (PPG 514) or the requirements of a "sensitive position" may be withheld from appointment or may be discharged. APPOINTMENT INFORMATION: Candidates who are selected for employment must successfully complete the pre-employment requirements, which include fingerprint clearance and background investigation, medical examination and psychological evaluation. Appointees must be willing to work after hours, weekend shifts and holidays. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies throughout the Department of Children and Family Services. AVAILABLE SHIFT: ANY APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. Applicants are required to submit a standard Los Angeles County Employment Application online and complete the Supplemental Questionnaire to be considered for this examination. Paper applications and/or resumes cannot be accepted in lieu of online application. All applicants MUST complete the filing process ONLINE (via electronic submission). Applications by mail, fax, or in person will not be accepted . Note: If you are unable to attach the required documents, you may email them to DCFSexams@dcfs.lacounty.gov within 15 calendar days of filing. Make sure to reference your full name (Last name, First name), examination title and number on the subject line of your email or in your fax. Apply online by clicking on the green " APPLY " button at the top right of this posting. You can also track the status of your application by using this website: hr.lacounty.gov . Plan to submit your online application well in advance as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. IMPORTANT NOTES: ALL information included in the application materials is subject to VERIFICATION. We may reject your application at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION . Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES : For candidates who may not have regular access to a computer or the internet, laptop computers and portable WIFI are available for loan from various public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or a friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator: Department of Human Resources (DHR) ADA Coordinator Email: TestingAccommodations@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Veronik Geragoosian Department Contact Phone: (213) 351-5898 Department Contact Email: DCFSexams@dcfs.lacounty.gov For detailed information, please click here
Mar 05, 2024
Full Time
Position/Program Information FIRST DAY OF FILING: 12/15/2023 AT 8:00 A.M. (PT) -ONLINE FILING ONLY REPOSTING INFORMATION: THIS ANNOUNCEMENT IS A REPOSTING TO REOPEN THIS EXAMINATION. THIS EXAMINATION WILL REMAIN OPEN UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE AT ANY TIME WITHOUT PRIOR NOTICE. EXAM NUMBER: T9070L TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY WITHHOLD: All applicants must meet requirements upon application submission, no withhold will be allowed. Out-of-class experience will not be accepted. DEFINITION: Under close supervision, performs social casework functions including the investigation, supervision, placement and care of dependent children, children in foster homes or other child welfare cases through routine or emergency referrals. CLASSIFICATION STANDARDS: Positions allocable to this entry level class receive close supervision and training from higher level Children's Services staff in the performance of less difficult tasks. As trainees, the incumbents are assigned a reduced number of cases and are expected to develop progressively increasing skill in preparation for higher level positions requiring the handling of more complex and sensitive cases. Essential Job Functions Investigates referrals alleging child abuse, neglect, and/or exploitation by observing the child's well-being and living environment (e.g., body appearance and hygiene, which may require disrobing a child); interviewing clients* privately in-person; interviewing various individuals (e.g., reporting parties; suspected perpetrators; other adults with immediate access to the child; collaterals, such as teachers, doctors, counselors, neighbors, and clergy; etc.) through oral and written communication; consulting with other individuals/sources (e.g., peers, supervisors, service providers, medical/mental health professionals, law enforcement personnel, school officials, attorneys including County Counsel, court officials, liaisons involved in specialized programs, etc.); conducting home inspections and assessing prospective caregivers; monitoring visitations; researching existing information in hardcopy filing systems (e.g., case history files; court reports; official personal records, such as birth certificate; etc.) and on various computer databases (e.g., CWS/CMS, LRS, SDM, JAI, DOJ, Livescan, CLETS, etc.); transporting clients, which includes lifting of children or car seats; and/or taking photographs of the child or the living environment (as necessary) in order to determine appropriate course of action (e.g., initiating preventative measures so that the child remains in the home, developing with the client a plan that resolves the situation, removing a child from the home, if necessary, etc.) and assess a family's strengths and needs in accordance with Federal and California State laws and regulations, the Core Practice Model (CPM), and department policies and procedures, and within established response times or time intervals. Determines the validity of an allegation by reviewing and analyzing the relevant information (e.g. case history/court reports: patterns indicators of abuse and recommendations; school reports: absenteeism, attendance history, reporting party; medical/mental health reports: behavior indicators) gathered from numerous sources (e.g., observations of the child and his/her living environment; interviews with various individuals; case history files, plans, and records; monitored visit reports; medical/mental health information; criminal records; school reports; court reports; official personal records, such as birth certificates; computer-generated reports, including SDM and CWS/CMS; FCI etc.); and collaborating with others in analyzing information (e.g., clients, peers, supervisors, law enforcement, care givers, medical/mental health professionals, Regional Center representatives, etc.) in order to establish whether to promote a referral to a case, assess a child's and/or family's strengths and needs, and determine an appropriate service or course of action (e.g., making an emergency placement decision, placing a child into a suitable placement, transporting a child out-of-state or out-of-country with a vehicle, requesting a comprehensive psychological evaluation, obtaining medical information and/or a medical procedure, if necessary; voluntarily hospitalizing a child within a medical or mental health system; administering prescription drugs; etc.) that is in the child's and/or family's best interest, consistent and compliant with Federal and California State laws and regulations, the Core Practice Model, department policies and procedures, and within established response times or time intervals. Ensures clients are provided welfare and protective services by driving to client's location and conducting monthly face to face visits with child, family, and caregivers; collaborating with the Child and Family Team (CFT) and others, as appropriate (e.g., clients, supervisors, co-workers, law enforcement personnel, medical/mental health professionals, court officials, school officials, community resources etc.), and following the most appropriate steps as prescribed by Federal and California State laws and regulations, the Core Practice Model, and Department policies and procedures in order to ensure the child is safe and the child and/or family receives the most appropriate and culturally relevant client services that is in the child's and family's best interest, and within established response times or time intervals. Enters client-related data into various computerized systems that maintain client information by operating a computer system (e.g., CWS/CMS), reviewing client documents (e.g., personal identifications, medical/dental/psychological information, school information, birth certificates, marriage certificates, photographs, etc.) and/or computer-generated documents and forms, and following Department policy and procedures to ensure that client data is accurate, current and entered within established response times or time intervals. Prepares a wide variety of documents (e.g., standardized forms and templates, legal notices and court reports, written reports, numerical log reports, memoranda, correspondence, referrals, mental health screening tool (MHST), cross reports to law enforcement, warrants, etc.) by using a personal computer with appropriate software programs (e.g., word processing); operating a computerized system (e.g., CWS/CMS, Referral Portal, and Structured Decision Making (SDM)); and/or filling out standard forms, consisting of narrative, fill-in blanks, and/or checkmark boxes in order to accomplish a variety of activities (e.g., document information; communicate pertinent information to others; notice parents, relatives, lawyers, etc.; initiate a process or course of action, such as a resource family home search; send information to community providers, Medical Hubs, etc.) in accordance with Federal and California State laws and regulations and Department policies and procedures, and within established response times or time intervals. Maintains a variety of confidential information (e.g., completed standards forms; records of communication; contact information; certificates; determinations, referrals, and requests made; agreements reached; court documents; caseload logs; photographs; protected passwords; etc.) by organizing hardcopy data using a Departmental case management format and electronic data using a computerized system (e.g., CWS/CMS, the SITE, tablets and smart phone) in order document information and ensure the security and confidentiality of the documents in accordance with Federal and California State laws and regulations and Department policies and procedures. Communicates information to a variety of individuals (e.g., the client(s), law enforcement personnel, attorneys, representatives from County and outside agencies, and the caregivers or service providers; etc.) on numerous issues (e.g., reasons for placement, availability of relinquishment, trans-racial adoptions, legal rights and responsibilities, court processes, non-case related general information, etc.) by explaining information in a patient and clear manner, both over the phone and in-person (i.e., driving to client's location); providing written information (e.g., instructions and pamphlets in their primary language, as necessary); defusing a hostile or high stress situation (as appropriate); using active listening skills with the person; and/or applying motivational techniques in order to promote the emotional well-being of the child; encourage clients to utilize services that promote and cultivate a safe and stable environment for the child; ensure individuals are properly informed about any requests, processes, or actions taken; and ensure that any information provided is understood, complete, accurate, and in accordance with California State laws and regulations, the Core Practice Model, and Department policies and procedures related to confidentiality. Provides client(s) with various services from the Department of Children and Family Services and/or other community resources (e.g., Upfront Assessment, CSAT, Independent Living Program, Adoption Assistance Program, Family Preservation Program, Alternative Response Services (ARS), Prevention and aftercare services, AB12, drug testing and rehabilitation programs, Department of Mental Health immediate and ongoing assessments and referrals, etc.) by identifying the client's need for other services and by either providing the client pertinent information to obtain the assistance or coordinating with a County department or other agency/community resource to arrange for service delivery (e.g., scheduling appointments for the client, directing the client for drug testing, transporting a child in a vehicle to a counseling session, etc.) in order to address the client's or the family's immediate or long-term basic needs (e.g., in physical/mental health, emancipation, substance abuse, housing, food, employment, child care, transportation, and education); monitor compliance with DCFS's case plan and/or court-ordered activities; or report and respond to incidents of suspected child abuse. Resolves day-to-day issues and challenges (e.g. unable to find placement, scheduling visitation, monitors for visitation, tracking and adapting case plans and/or action plans, crisis management, etc.) presented by a variety of individuals (e.g., clients, the courts, co-workers, supervisors, administrators, etc.) by gathering and analyzing relevant information (e.g., placement search results, drug test results, criminal background checks, progress letters from service providers, minute orders, incident reports, medical needs and diagnosis, police reports, new referrals etc.); temporarily caring for children, which may require physical lifting and transportation; collaborating with other public and private agencies, social services programs, and community agencies (including law enforcement, juvenile justice, probation, group and resource family homes, medical personnel, school personnel, public health nurses, the courts, other emergency services, etc.); handling and mediating conflict among relevant parties; and communicating, consulting, and interacting with the appropriate individuals in order to ensure prompt and efficient delivery of client services in accordance with Federal and California State laws and regulations, the Core Practice Model, and Department policies and procedures. Performs various court-related activities related to client services by examining case history and preparing court reports for hearings; filing petitions; obtaining/reviewing/following court orders; referencing the California Welfare & Institutions Code; preparing and serving warrants; obtaining information from attorneys and County Counsel; reviewing and requesting changes in court orders; coordinating transportation; transporting clients, including lifting children and car seats; providing notice to appropriate parties; completing and obtaining appropriate court-related paperwork (e.g., family law orders, medical reports, toxicology reports, pictures, historical documents, progress letters and certificates of completions of court-ordered programs, etc.); obtaining authorizations for various purposes; and testifying in court, etc. in order to ensure the protection of a child and the rights of the family; initiate a process related to client services (e.g., termination of parental rights, protective custody warrants, dependency hearings, in-and out/removal of incarcerated parents, delinquency hearings, legal guardianships, etc.); make recommendations to the court; and ensure that all court documents are legally sufficient in accordance with Federal and California State laws and regulations and are completed within established response times or time intervals. Stays current with knowledge related to children and family social services (e.g., Core Practice Model; changes in Federal and California State laws and regulations; changes in Department policies and procedures; developments in best practices; etc.) by attending professional conferences, training sessions, workshops, and facilitator certification; reviewing information obtained from Department memoranda, policy updates, staff meetings, the Internet, magazines, journals, newspapers, professional publications, etc. in order to determine its impact on providing effective client services and adapt to changes in federal and state laws. Represents the Department/program/unit at various meetings (e.g., CFTs, staff meetings; training sessions; conferences; community events; court hearings, meetings with specific groups, such as IEP, MCPC, Regional Center; etc.) by consulting with supervisor and other appropriate parties, driving to various locations, facilitating Child Family Team meetings, and collaborating with community resources/partners in order to orally communicate information to others; educate others and oneself on various topics; address concerns raised by relevant groups; and/or advocate for the child/family during the meeting to identify and address their underlying needs. Drives a motor vehicle to perform most of the essential job functions listed above. *Clients include any individual who receives, uses, or is eligible for the services or offerings produced by the work unit, including a child, custodial and non-custodial parent(s), relative(s), significant other(s), legal guardian(s), caregiver(s), and prospective adoptive parent(s). Requirements SELECTION REQUIREMENTS: OPTION I : Bachelor's degree * from an accredited college with a major in Psychology, Sociology, Social Work, Child Development, or a related Human Services Field **. OPTION II: Bachelor's degree * from an accredited college, and one year of experience in a social service agency providing protective/placement casework *** services to children or families with children. PHYSICAL CLASS III - MODERATE: This class requires that the incumbent stand or walk most of the time with bending, stooping, squatting, twisting, reaching, working on irregular surfaces, occasional lifting of objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. LICENSE: A valid California Class "C" Driver License is required. Candidates must show proof of a driver's license before appointment and will be required to obtain a copy of their driving record from the California State Department of Motor Vehicles before being appointed. A copy of the driving record must be presented at the time of appointment. License must not be suspended, restricted, or revoked. Also, a personal vehicle will be required at the time of appointment in order to perform the essential job functions. AN APPLICANT WHOSE DRIVING RECORD SHOWS FOUR (4) OR MORE MOVING VIOLATIONS WITHIN THE LAST TWO (2) YEARS WILL NOT BE APPOINTED. SPECIAL REQUIREMENTS INFORMATION: * In order to receive credit for a bachelor's degree, you MUST submit a legible copy of the official transcripts or diploma from an accredited institution, which shows the area of specialization, at the time of filing or within 15 calendar days from the date of filing. ** Human Services Related fields are Psychology, Sociology, Child Development, Social Work, Behavioral Science, Human Development, Human Services, Child and Adolescent Development, Early Childhood Development, Clinical Psychology, Counseling, Family and Child Development, Family Studies, Marriage and Family Therapy, Marriage, and Family and Child Counseling. *** Protective casework is defined as social work services to children who are abused or neglected (as determined by the court system); or services to families (as required by the court) due to the neglect or abuse of the child, OR prior to court intervention, it is the social worker who makes the decision to remove a child from the home for the child's protection. Placement Casework Servic es are adoptive type services. Custodial services (group supervision types) are not qualifying experience. Additional Information EXAMINATION CONTENT: The examination will consist of Two (2) parts: PART I : Multiple-choice and/or simulation assessments weighted 40% that will assess Deductive Reasoning, Deciding and Initiating Action, Working with People, Persuading and Influencing, Planning and Organizing, and Delivering Results and Meeting Customer Expectations. MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19 ONLY APPLICANTS WHO ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON PART I WILL BE INVITED TO THE STRUCTURED ORAL INTERVIEW (PART II). PART II : A Structured Interview weighted 60% that will assess Professional/Technical Knowledge in Child Welfare Practices, Case Management; Client Focus; Handling Conflict; Oral Communication; Integrity and Ethics; Stress Tolerance; Adaptability; and Cultural Sensitivity. Applicants must achieve a passing score of 70% or higher on each weighted part of the examination in order to be placed on the Eligible Register. NO PERSON MAY COMPETE FOR THIS EXAMINATION MORE THAN ONCE EVERY 12 MONTHS. TRANSFER OF TEST COMPONENTS: Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION: Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/. Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional online practice tests are available at https://www.shldirect.com/en-us/practicetests/ ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the examination will be placed on the eligible register in the order of their score group for a period of (12) months following the date of promulgation. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. All notifications (e.g. Notices of Non-Acceptance, Notice of Results, etc.) will be emailed. Scores cannot be given over the telephone. SPECIAL INFORMATION: COVID-19 VACCINATION: County workforce members working in health care facilities must be fully vaccinated against COVID-19 as a condition of employment. Impacted workforce members include County Social Workers and Supervising County Social Workers who are assigned to work in health care facilities. Successful candidates for these positions must submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. FINGERPRINTING CLEARANCE AND BACKGROUND INVESTIGATION: All Department of Children and Family Services employees are fingerprinted and subject to criminal background check by the State Department of Justice and Federal Bureau of Investigation.Employment/Promotion is contingent upon passing the background checks. An individual with job-related convictions as defined by the County policy (PPG 514) or the requirements of a "sensitive position" may be withheld from appointment or may be discharged. APPOINTMENT INFORMATION: Candidates who are selected for employment must successfully complete the pre-employment requirements, which include fingerprint clearance and background investigation, medical examination and psychological evaluation. Appointees must be willing to work after hours, weekend shifts and holidays. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies throughout the Department of Children and Family Services. AVAILABLE SHIFT: ANY APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. Applicants are required to submit a standard Los Angeles County Employment Application online and complete the Supplemental Questionnaire to be considered for this examination. Paper applications and/or resumes cannot be accepted in lieu of online application. All applicants MUST complete the filing process ONLINE (via electronic submission). Applications by mail, fax, or in person will not be accepted . Note: If you are unable to attach the required documents, you may email them to DCFSexams@dcfs.lacounty.gov within 15 calendar days of filing. Make sure to reference your full name (Last name, First name), examination title and number on the subject line of your email or in your fax. Apply online by clicking on the green " APPLY " button at the top right of this posting. You can also track the status of your application by using this website: hr.lacounty.gov . Plan to submit your online application well in advance as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. IMPORTANT NOTES: ALL information included in the application materials is subject to VERIFICATION. We may reject your application at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION . Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES : For candidates who may not have regular access to a computer or the internet, laptop computers and portable WIFI are available for loan from various public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or a friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator: Department of Human Resources (DHR) ADA Coordinator Email: TestingAccommodations@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Veronik Geragoosian Department Contact Phone: (213) 351-5898 Department Contact Email: DCFSexams@dcfs.lacounty.gov For detailed information, please click here
Contra Costa County, CA
Contra Costa County, California, United States
The Position ***Open Until Filled*** This recruitment may close at any time, qualified candidates are encouraged to apply immediately. Contra Costa County is home to more than one million residents and was one of the original 27 counties established in California in 1850. Contra Costa County is dedicated to providing public services which improve the quality of life of our residents and the economic viability of our businesses. Contra Costa County is recognized as a world-class service organization where innovation and partnerships merge to enable our residents to enjoy a safe, healthy, and prosperous life. We are accepting applications for the Lead Cook classification. Lead Cooks are employed throughout Contra Costa County with the Office of the Sheriff, Probation Department, and Health Services. This position prepares, cooks and serves a wide variety of large quantity meals in County institutional kitchens. In Contra Costa County, Lead Cooks provide direction to cooks and other food service personnel performing kitchen activities. Office of the Sheriff When employed with the Office of the Sheriff,you may work within three Detention Facilities located in Martinez, Richmond, and/or Clayton. The Office of the Sheriff offers a full range of services to over 1,000,000 residents in the 715-square-mile county. The Office of the Sheriff works in partnership with the diverse community to safeguard the lives, rights, and property of the people we serve. With unwavering dedication, the Office of the Sheriff provides innovative professional law enforcement services to the community; maintaining the Core Values while always conducting themselves with the highest ethical standards. We are looking for someone who: can prepare and cook large quantities of a variety of different recipes; possess experience as a Head Cook, Executive Chef, or a Chef that has run their own restaurant; will plan, direct and review the work of food service personnel; understands safety precautions and continuously strives to mitigate occupational hazards; possess excellent administrative and record-keeping skills; and, has a "can do" attitude, and will promote a positive and harmonious working environment What you will typically be responsible for: Performing food preparation and production tasks efficiently and accurately Following recipes and adhering to safe food handling policies and procedures Instructing and training employees in all aspects of food service and sanitation Providing excellent customer service and maintaining a positive attitude Maintaining a safe and secure workplace Ensuring meals are ready to be served on time Making sure that the kitchen is in compliance with all health department regulations A few reasons you might love this job: All ingredients, tools, and utensils needed to make quality foods are provided There are opportunities to be creative and develop new recipes You will work with a diverse team from a wide variety of professional and personal backgrounds You will be part of a highly collaborative and supportive environment The County offers excellent benefits, paid holidays, sick pay and vacation pay A few challenges you might face on this job: You will likely work with individuals that are in custody There are pressures to meet deadlines and time constraints We work in a fast-paced environment which may include last-minute requests You may be required to work on weekends, holidays, special occasions, and/or overtime Competencies required: Displaying Ownership and Accountability: Holding self and others accountable for measurable high-quality, timely, and cost-effective results Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards Self-Management: Showing personal organization, self-discipline, and dependability Decision Making: Choosing optimal courses of action in a timely manner Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity Professional Impact: Presenting self as a positive representative of the organization Establishing Credibility: Doing what he/she commits to doing and respecting the confidentiality of information and concerns shared by others Group Facilitation: Enabling constructive and productive group interaction Leadership: Guiding and encouraging others to accomplish a common goal Managing Performance: Ensuring superior individual and group performance Manual Dexterity: Using senses, hands, and fingers in manipulating objects quickly and efficiently There is currently (1) vacancy in the Office of the Sheriff. However, the eligible list from this recruitment may be used to fill future openings in any of the three (Office of the Sheriff, Health Services, or Probation) departments for up to 6 months. To read the complete job description online please visit: https://www.governmentjobs.com/careers/contracosta/classspecs/4934 Minimum Qualifications License Required: Possession of a valid California Motor Vehicle Operators License Experience: Three years of full-time (or its equivalent of full-time) food service experience as a journey level cook in a full-service restaurant, hotel, college, detention center, hospital, military installation or similar institution which involved the daily preparation of meals for 100 or more people. Substitution: Possession of a Certificate in Food Production from an accredited vocational institution, including courses in quantity food preparation, equipment, sanitation and safety, may be substituted for one year of the required experience. Selection Process Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. Multiple Choice Assessment: Candidates who possess the minimum qualifications will be invited to participate in an online multiple choice assessment. The assessment will measure candidates' competencies as they relate to the Lead Cook classification. These may include, but are not limited to: displaying ownership and accountability ; professional integrity and ethics; actions and results focus; safety focus; self management; decision making; handling stress (weighted 100%) The assessment will be administered remotely using a computer. You will need access to a reliable internet connection to take the assessment. It is not recommended to take the assessment using a cell phone. Note: For positions within the Office of the Sheriff and the Probation Department, candidates will be required to successfully complete a thorough background investigation. Furthermore, candidates shall not have been convicted of a felony as an adult or juvenile in this or any other state or in a federal jurisdiction, or of any offense in any other state or in any federal jurisdiction which would have been a felony if committed in this state. Meeting the minimum qualifications does not guarantee an invitation to participate in the selection process. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment-specific questions, please contact Delaina Gillaspy at Delaina.Gillaspy@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits
Mar 07, 2024
Full Time
The Position ***Open Until Filled*** This recruitment may close at any time, qualified candidates are encouraged to apply immediately. Contra Costa County is home to more than one million residents and was one of the original 27 counties established in California in 1850. Contra Costa County is dedicated to providing public services which improve the quality of life of our residents and the economic viability of our businesses. Contra Costa County is recognized as a world-class service organization where innovation and partnerships merge to enable our residents to enjoy a safe, healthy, and prosperous life. We are accepting applications for the Lead Cook classification. Lead Cooks are employed throughout Contra Costa County with the Office of the Sheriff, Probation Department, and Health Services. This position prepares, cooks and serves a wide variety of large quantity meals in County institutional kitchens. In Contra Costa County, Lead Cooks provide direction to cooks and other food service personnel performing kitchen activities. Office of the Sheriff When employed with the Office of the Sheriff,you may work within three Detention Facilities located in Martinez, Richmond, and/or Clayton. The Office of the Sheriff offers a full range of services to over 1,000,000 residents in the 715-square-mile county. The Office of the Sheriff works in partnership with the diverse community to safeguard the lives, rights, and property of the people we serve. With unwavering dedication, the Office of the Sheriff provides innovative professional law enforcement services to the community; maintaining the Core Values while always conducting themselves with the highest ethical standards. We are looking for someone who: can prepare and cook large quantities of a variety of different recipes; possess experience as a Head Cook, Executive Chef, or a Chef that has run their own restaurant; will plan, direct and review the work of food service personnel; understands safety precautions and continuously strives to mitigate occupational hazards; possess excellent administrative and record-keeping skills; and, has a "can do" attitude, and will promote a positive and harmonious working environment What you will typically be responsible for: Performing food preparation and production tasks efficiently and accurately Following recipes and adhering to safe food handling policies and procedures Instructing and training employees in all aspects of food service and sanitation Providing excellent customer service and maintaining a positive attitude Maintaining a safe and secure workplace Ensuring meals are ready to be served on time Making sure that the kitchen is in compliance with all health department regulations A few reasons you might love this job: All ingredients, tools, and utensils needed to make quality foods are provided There are opportunities to be creative and develop new recipes You will work with a diverse team from a wide variety of professional and personal backgrounds You will be part of a highly collaborative and supportive environment The County offers excellent benefits, paid holidays, sick pay and vacation pay A few challenges you might face on this job: You will likely work with individuals that are in custody There are pressures to meet deadlines and time constraints We work in a fast-paced environment which may include last-minute requests You may be required to work on weekends, holidays, special occasions, and/or overtime Competencies required: Displaying Ownership and Accountability: Holding self and others accountable for measurable high-quality, timely, and cost-effective results Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards Self-Management: Showing personal organization, self-discipline, and dependability Decision Making: Choosing optimal courses of action in a timely manner Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity Professional Impact: Presenting self as a positive representative of the organization Establishing Credibility: Doing what he/she commits to doing and respecting the confidentiality of information and concerns shared by others Group Facilitation: Enabling constructive and productive group interaction Leadership: Guiding and encouraging others to accomplish a common goal Managing Performance: Ensuring superior individual and group performance Manual Dexterity: Using senses, hands, and fingers in manipulating objects quickly and efficiently There is currently (1) vacancy in the Office of the Sheriff. However, the eligible list from this recruitment may be used to fill future openings in any of the three (Office of the Sheriff, Health Services, or Probation) departments for up to 6 months. To read the complete job description online please visit: https://www.governmentjobs.com/careers/contracosta/classspecs/4934 Minimum Qualifications License Required: Possession of a valid California Motor Vehicle Operators License Experience: Three years of full-time (or its equivalent of full-time) food service experience as a journey level cook in a full-service restaurant, hotel, college, detention center, hospital, military installation or similar institution which involved the daily preparation of meals for 100 or more people. Substitution: Possession of a Certificate in Food Production from an accredited vocational institution, including courses in quantity food preparation, equipment, sanitation and safety, may be substituted for one year of the required experience. Selection Process Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. Multiple Choice Assessment: Candidates who possess the minimum qualifications will be invited to participate in an online multiple choice assessment. The assessment will measure candidates' competencies as they relate to the Lead Cook classification. These may include, but are not limited to: displaying ownership and accountability ; professional integrity and ethics; actions and results focus; safety focus; self management; decision making; handling stress (weighted 100%) The assessment will be administered remotely using a computer. You will need access to a reliable internet connection to take the assessment. It is not recommended to take the assessment using a cell phone. Note: For positions within the Office of the Sheriff and the Probation Department, candidates will be required to successfully complete a thorough background investigation. Furthermore, candidates shall not have been convicted of a felony as an adult or juvenile in this or any other state or in a federal jurisdiction, or of any offense in any other state or in any federal jurisdiction which would have been a felony if committed in this state. Meeting the minimum qualifications does not guarantee an invitation to participate in the selection process. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment-specific questions, please contact Delaina Gillaspy at Delaina.Gillaspy@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits
Contra Costa County, CA
Martinez, California, United States
The Position OPEN UNTIL FILLED The Board of Supervisors have authorized the following future salary increases for this classification: 5% on July 1, 2024 | 5% on July 1, 2025 Why join the Contra Costa Health Services? The Contra Costa County Health Services Department is offering an excellent career opportunity for qualified individuals interested in the Public Health Laboratory Technician - Experienced position. The Public Health Division currently has one (1) vacancy in the Public Health Laboratory located in Martinez, CA. Under direct supervision, Public Health Laboratory Technician - Experienced level classifications assist certified Public Health personnel in the collection and processing of specimens for microbiology, parasitology, immunology, virology, mycobacteriology, mycology, food, and water testing and does other related technical work as required. The Contra Costa Public Health Laboratory is a California State and Federally certified facility that provides high complexity testing services in the areas of bacteriology, parasitology, mycobacteriology, mycology, immunology, and virology. Microbiological examinations of food and water are also provided in support of Environmental Health Programs. We are looking for someone who is: A strong communicator. You will be responsible for communicating effectively with laboratory staff, members of the public, and other County staff Focused. You will be responsible for maintaining and safely operating laboratory equipment and supplies Detail oriented. You will be responsible for learning and following professional hand washing techniques Customer service oriented. You will be responsible for providing and promoting excellence in customer service for both internal and external customers What you will typically be responsible for: Specimen collection and processing Assisting Public Health Microbiologists in performing microbiological, immunological, virological, mycobateriological, mycological, food, and water testing Preparing and delivering supplies from the main laboratory to branch Public Health laboratories and clinics Receiving and storing laboratory supplies; assisting in maintaining an appropriate inventory A few reasons you might love this job: You will work in an engaging and fast-paced environment You will work with a cohesive team with a supportive administration You will have a chance to make a real difference in the community A few challenges you might face in this job: You will need to manage multiple assignments at once You will have a high-volume workload Competencies Required: Decision Making: Choosing optimal courses of action in a timely manner Fact Finding: Obtaining facts and data pertaining to an issue or question Environmental Exposure Tolerance: Performing under physically demanding conditions Professional & Technical Expertise: Applying technical subject matter to the job Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment Attention to Detail: Focusing on the details of work content, work steps, and final work products Displaying Ownership and Accountability: Holding self and others accountable for measurable high-quality, timely, and cost-effective results Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity Self-Management: Showing personal organization, self-discipline, and dependability Interpersonal Savvy: Considering and responding appropriately to the needs and feelings of others in different situations Coaching & Developing Others: Supporting others in stretching and expanding their capabilities To read the complete job description, please visit the website: https://www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications License: Possession of a valid California Motor Vehicle Operator's License. Out of State valid Motor Vehicle Operator's license will be accepted during the application process. Education: A college level biology or chemistry course or any closely related physical science college level course. Experience: Six (6) months of full-time or its equivalent experience collecting and processing specimens in a public health, clinical or environmental laboratory. Selection Process 1. Application Filing and Evaluation: All applicants will be required to complete a supplemental questionnaire at the time of application. Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Virtual Oral Assessment: Candidates who possess the minimum qualifications will be invited to participate in an online video assessment. The assessment will measure candidates' competencies as they relate to the job. In the assessment, candidates must achieve an average passing score of 70% or higher on each of the competencies, as well as an overall passing score of 70% or higher. These may include but are not limited to Decision Making, Professional & Technical Expertise, Action & Results Focused, Displaying Ownership and Accountability, and Self-Management. ( Weighted 100% ). The online assessment is tentatively scheduled to take place via computer (remotely) on a periodic basis until the position is filled. The virtual oral assessment will be administered remotely using a computer or mobile device such as a tablet or smartphone. You will need access to a reliable internet connection to take the assessment, as well as a computer or mobile device with a camera. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment questions, please contact Health Services Personnel, Recruitment Team at Exams@cchealth.org . For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1-855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Mar 05, 2024
Full Time
The Position OPEN UNTIL FILLED The Board of Supervisors have authorized the following future salary increases for this classification: 5% on July 1, 2024 | 5% on July 1, 2025 Why join the Contra Costa Health Services? The Contra Costa County Health Services Department is offering an excellent career opportunity for qualified individuals interested in the Public Health Laboratory Technician - Experienced position. The Public Health Division currently has one (1) vacancy in the Public Health Laboratory located in Martinez, CA. Under direct supervision, Public Health Laboratory Technician - Experienced level classifications assist certified Public Health personnel in the collection and processing of specimens for microbiology, parasitology, immunology, virology, mycobacteriology, mycology, food, and water testing and does other related technical work as required. The Contra Costa Public Health Laboratory is a California State and Federally certified facility that provides high complexity testing services in the areas of bacteriology, parasitology, mycobacteriology, mycology, immunology, and virology. Microbiological examinations of food and water are also provided in support of Environmental Health Programs. We are looking for someone who is: A strong communicator. You will be responsible for communicating effectively with laboratory staff, members of the public, and other County staff Focused. You will be responsible for maintaining and safely operating laboratory equipment and supplies Detail oriented. You will be responsible for learning and following professional hand washing techniques Customer service oriented. You will be responsible for providing and promoting excellence in customer service for both internal and external customers What you will typically be responsible for: Specimen collection and processing Assisting Public Health Microbiologists in performing microbiological, immunological, virological, mycobateriological, mycological, food, and water testing Preparing and delivering supplies from the main laboratory to branch Public Health laboratories and clinics Receiving and storing laboratory supplies; assisting in maintaining an appropriate inventory A few reasons you might love this job: You will work in an engaging and fast-paced environment You will work with a cohesive team with a supportive administration You will have a chance to make a real difference in the community A few challenges you might face in this job: You will need to manage multiple assignments at once You will have a high-volume workload Competencies Required: Decision Making: Choosing optimal courses of action in a timely manner Fact Finding: Obtaining facts and data pertaining to an issue or question Environmental Exposure Tolerance: Performing under physically demanding conditions Professional & Technical Expertise: Applying technical subject matter to the job Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment Attention to Detail: Focusing on the details of work content, work steps, and final work products Displaying Ownership and Accountability: Holding self and others accountable for measurable high-quality, timely, and cost-effective results Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity Self-Management: Showing personal organization, self-discipline, and dependability Interpersonal Savvy: Considering and responding appropriately to the needs and feelings of others in different situations Coaching & Developing Others: Supporting others in stretching and expanding their capabilities To read the complete job description, please visit the website: https://www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications License: Possession of a valid California Motor Vehicle Operator's License. Out of State valid Motor Vehicle Operator's license will be accepted during the application process. Education: A college level biology or chemistry course or any closely related physical science college level course. Experience: Six (6) months of full-time or its equivalent experience collecting and processing specimens in a public health, clinical or environmental laboratory. Selection Process 1. Application Filing and Evaluation: All applicants will be required to complete a supplemental questionnaire at the time of application. Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Virtual Oral Assessment: Candidates who possess the minimum qualifications will be invited to participate in an online video assessment. The assessment will measure candidates' competencies as they relate to the job. In the assessment, candidates must achieve an average passing score of 70% or higher on each of the competencies, as well as an overall passing score of 70% or higher. These may include but are not limited to Decision Making, Professional & Technical Expertise, Action & Results Focused, Displaying Ownership and Accountability, and Self-Management. ( Weighted 100% ). The online assessment is tentatively scheduled to take place via computer (remotely) on a periodic basis until the position is filled. The virtual oral assessment will be administered remotely using a computer or mobile device such as a tablet or smartphone. You will need access to a reliable internet connection to take the assessment, as well as a computer or mobile device with a camera. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment questions, please contact Health Services Personnel, Recruitment Team at Exams@cchealth.org . For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1-855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Contra Costa County, CA
Contra Costa County, California, United States
The Position Why join the Contra Costa Health Services? OPEN UNTIL FILLED The Board of Supervisors have authorized the following future salary increases: 5% on July 1, 2023, 5% on July 1, 2024, 5% on July 1, 2025. Bargaining Unit: Local 856 - Health Services Unit The Contra Costa County Health Services Department is offering an excellent career opportunity for qualified individuals interested in the Nutrition Assistant position. The Public Health Division has multiple vacancies in the Women, Infants, and Children (WIC) Program throughout Contra Costa County. You may occasionally be required to travel to different sites within Contra Costa County. Nutrition Assistants participate and assist in patient nutritional care services in an acute care hospital; relieve Registered Dietitians of certain routine aspects of the nutritional services program and may perform dietary-related tasks; determine, enroll, and recertify the WIC applicants program eligibility in Public Health, provide nutrition and breastfeeding education, develop care plans for low-risk participants, and provide group classes. The WIC Program is a federally funded supplemental food and nutrition program for low-income pregnant, breastfeeding, and postpartum women, infants, and children under age five who are at a nutritional risk. The goal of the WIC Program is to provide women, infants, and children with healthy food, knowledge, and the opportunity to make healthy choices in an atmosphere of dignity and respect, thus enhancing the potential for all to enjoy a higher quality of life. We are looking for someone who is: A strong communicator. You will be responsible for communicating (both written and verbally) relevant nutrition and breastfeeding information to WIC program participants. Customer Oriented. You will need to be respectful, empathetic, compassionate, and engaged when interacting with WIC participants and the WIC team. Trustworthy. You will be expected to display honesty, adhere to principles, and be personally accountable. A team player. You will be responsible for establishing and maintaining effective working relationships with individuals within the WIC Team. Knowledgeable. You will be responsible for providing virtual or in-person group education to WIC participants. What you will typically be responsible for: Performing participant screenings, registration, determining program eligibility, verifying income and addresses, and documenting medical and nutrition data. Performing certification and recertification of participants using California’s WIC WISE (Web Information System Exchange) System Assessing the nutritional needs of WIC participants, providing nutrition education, and breastfeeding support, and referring high-risk participants to the program’s public health nutritionists Providing group education on nutrition, breastfeeding, consumer education, and health-related topics Answering phones using phone etiquette Working with computers, data collection, and electronic client records Assisting in identifying and referring participants to health providers, public health nurses, and local community resources Supporting staff and community health professionals with nutrition and health information and referrals Providing orientation to participants regarding program services A few reasons you might love this job: You will be part of a dynamic team working to improve health outcomes and empower low-income families to make healthy choices and enjoy a higher quality of life. You will be able to support and mentor young families in your local community. You will work with a diverse population of staff and participants. You will have the opportunity to grow professionally through training, webinars, and conferences. A few challenges you might face in this job: The demands and needs of the program can change rapidly. Work can be time-sensitive and stressful at times. Clinic flow moves at a rapid pace as we serve a large population. Competencies Required: Using Technology: Working with electronic hardware and software applications Adaptability: Responding positively to change and modifying behavior as the situation requires Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Self-Management: Showing personal organization, self-discipline, and dependability Listening: Fully comprehending spoken communication Oral Communication: Engaging effectively in dialogue Writing: Communicating effectively in writing Customer Focus: Attending to the needs and expectations of customers Group Facilitation: Enabling constructive and productive group interaction Teamwork: Collaborating with others to achieve shared goals Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace To read the complete job description, please visit the website: https://www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications Education: Possession of either 1) an Associate of Arts degree from an accredited college or university which included completion of a program of study in food and nutrition approved by the Academy of Nutrition and Dietetics, 2) a Bachelor's degree from an accredited college or university with a major in food science, nutrition, home economics, dietetics or a closely related field, 3) completion of a dietetic technician program from an accredited college or university, 4) completion of a Didactic Program in Dietetics approved by the Academy of Nutrition and Dietetics' Accreditation Council for Education in Nutrition and Dietetics (ACEND), or 5) WIC Nutrition Assistant (WNA) certification issued by a State WIC Program. Note: Incumbents that are assigned to the WIC program and do not possess the WNA certification must obtain it within nine (9) months of appointment. DESIRABLE QUALIFICATIONS: Possession of a Certified Lactation Educator certificate or similar Experience using Epic, Microsoft Suite, and WIC WISE computer programs Bilingual in Spanish Selection Process 1. Application Filing and Evaluation: All applicants will be required to complete a supplemental questionnaire at the time of application. Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Training and Experience Evaluation: At the time of filing, within the supplemental questionnaire, candidates will be required to complete a training and experience questionnaire. Candidates that clearly meet the minimum qualifications, as described above, will have their training and experience responses evaluated. The training and experience questionnaire is designed to measure candidate’s relevant education, training, and/or experience as it relates to the Nutrition Assistant classification. ( Weighted 100% ). The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment questions, please contact Health Services Personnel, Recruitment Team at Exams@cchealth.org . For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1-855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Mar 05, 2024
Full Time
The Position Why join the Contra Costa Health Services? OPEN UNTIL FILLED The Board of Supervisors have authorized the following future salary increases: 5% on July 1, 2023, 5% on July 1, 2024, 5% on July 1, 2025. Bargaining Unit: Local 856 - Health Services Unit The Contra Costa County Health Services Department is offering an excellent career opportunity for qualified individuals interested in the Nutrition Assistant position. The Public Health Division has multiple vacancies in the Women, Infants, and Children (WIC) Program throughout Contra Costa County. You may occasionally be required to travel to different sites within Contra Costa County. Nutrition Assistants participate and assist in patient nutritional care services in an acute care hospital; relieve Registered Dietitians of certain routine aspects of the nutritional services program and may perform dietary-related tasks; determine, enroll, and recertify the WIC applicants program eligibility in Public Health, provide nutrition and breastfeeding education, develop care plans for low-risk participants, and provide group classes. The WIC Program is a federally funded supplemental food and nutrition program for low-income pregnant, breastfeeding, and postpartum women, infants, and children under age five who are at a nutritional risk. The goal of the WIC Program is to provide women, infants, and children with healthy food, knowledge, and the opportunity to make healthy choices in an atmosphere of dignity and respect, thus enhancing the potential for all to enjoy a higher quality of life. We are looking for someone who is: A strong communicator. You will be responsible for communicating (both written and verbally) relevant nutrition and breastfeeding information to WIC program participants. Customer Oriented. You will need to be respectful, empathetic, compassionate, and engaged when interacting with WIC participants and the WIC team. Trustworthy. You will be expected to display honesty, adhere to principles, and be personally accountable. A team player. You will be responsible for establishing and maintaining effective working relationships with individuals within the WIC Team. Knowledgeable. You will be responsible for providing virtual or in-person group education to WIC participants. What you will typically be responsible for: Performing participant screenings, registration, determining program eligibility, verifying income and addresses, and documenting medical and nutrition data. Performing certification and recertification of participants using California’s WIC WISE (Web Information System Exchange) System Assessing the nutritional needs of WIC participants, providing nutrition education, and breastfeeding support, and referring high-risk participants to the program’s public health nutritionists Providing group education on nutrition, breastfeeding, consumer education, and health-related topics Answering phones using phone etiquette Working with computers, data collection, and electronic client records Assisting in identifying and referring participants to health providers, public health nurses, and local community resources Supporting staff and community health professionals with nutrition and health information and referrals Providing orientation to participants regarding program services A few reasons you might love this job: You will be part of a dynamic team working to improve health outcomes and empower low-income families to make healthy choices and enjoy a higher quality of life. You will be able to support and mentor young families in your local community. You will work with a diverse population of staff and participants. You will have the opportunity to grow professionally through training, webinars, and conferences. A few challenges you might face in this job: The demands and needs of the program can change rapidly. Work can be time-sensitive and stressful at times. Clinic flow moves at a rapid pace as we serve a large population. Competencies Required: Using Technology: Working with electronic hardware and software applications Adaptability: Responding positively to change and modifying behavior as the situation requires Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Self-Management: Showing personal organization, self-discipline, and dependability Listening: Fully comprehending spoken communication Oral Communication: Engaging effectively in dialogue Writing: Communicating effectively in writing Customer Focus: Attending to the needs and expectations of customers Group Facilitation: Enabling constructive and productive group interaction Teamwork: Collaborating with others to achieve shared goals Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace To read the complete job description, please visit the website: https://www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications Education: Possession of either 1) an Associate of Arts degree from an accredited college or university which included completion of a program of study in food and nutrition approved by the Academy of Nutrition and Dietetics, 2) a Bachelor's degree from an accredited college or university with a major in food science, nutrition, home economics, dietetics or a closely related field, 3) completion of a dietetic technician program from an accredited college or university, 4) completion of a Didactic Program in Dietetics approved by the Academy of Nutrition and Dietetics' Accreditation Council for Education in Nutrition and Dietetics (ACEND), or 5) WIC Nutrition Assistant (WNA) certification issued by a State WIC Program. Note: Incumbents that are assigned to the WIC program and do not possess the WNA certification must obtain it within nine (9) months of appointment. DESIRABLE QUALIFICATIONS: Possession of a Certified Lactation Educator certificate or similar Experience using Epic, Microsoft Suite, and WIC WISE computer programs Bilingual in Spanish Selection Process 1. Application Filing and Evaluation: All applicants will be required to complete a supplemental questionnaire at the time of application. Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Training and Experience Evaluation: At the time of filing, within the supplemental questionnaire, candidates will be required to complete a training and experience questionnaire. Candidates that clearly meet the minimum qualifications, as described above, will have their training and experience responses evaluated. The training and experience questionnaire is designed to measure candidate’s relevant education, training, and/or experience as it relates to the Nutrition Assistant classification. ( Weighted 100% ). The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment questions, please contact Health Services Personnel, Recruitment Team at Exams@cchealth.org . For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1-855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Contra Costa County, CA
Martinez, California, United States
The Position The Contra Costa County Health Services Department is offering an excellent career opportunity for qualified individuals interested in the Dietitian position for the Nutritional Services Program at the Contra Costa Regional Medical Center. Dietitians provide nutrition education to individuals and groups and will plan, implement, and evaluate a nutritional care program for hospital and health center patients. Duties also include working with patients, physicians, food service personnel, and other health care team members for the provisions of optimal nutrition care. Additionally, Dietitians gather information from appropriate sources to make nutritional assessments that are then used to develop a plan for patient nutrition health care. Dietitians also observe patients and family members for nutritional information, monitor and record health care data and review charts to maintain quality assurance. The successful incumbent will be responsible for identifying patients requiring nutrition intervention and developing menu plans. Dietitians may also be required to work on weekends and on an on-call basis. We are looking for someone who has: Ability to accurately assess, diagnose and treat nutrition-related conditions Knowledge of dietetics and hospital food services and practices Knowledge of nutrition requirements for a wide variety of patients Characteristics of the ideal candidate: Excellent interpersonal skills with a strong ability to work in a team environment Attention to detail and excellent observation skills ensuring that nutritional assessments are completed Effective verbal and written communication skills Ability to identify nutrition requirements for a wide variety of patients and accommodate cultural and linguistic differences Read the complete job description at www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. TENTATIVE EXAM DATE Tentative Training and Experience Evaluation: Periodically Until Filled Typical Tasks Compiles relevant information from appropriate sources to make nutritional assessments of high risk patients Observes and interviews patients and family members for nutritional information Develops and implements a plan for the provision of optimal nutrition care Develops educational materials and provides nutrition education and consultation to individuals and groups, and evaluates effectiveness Identifies and prioritizes patients requiring nutrition intervention Develops menu patterns for individuals in accordance with physicians' orders Monitors and records data in the nutrition care plan and charts the nutritional progress of individuals Participates in interdisciplinary nutrition support rounds Updates and participates in the development of nutrition policies and procedures Provides in-service reviews on a quarterly basis to maintain quality assurance Provides in-service training to Nutritional Services staff and other health care team members Participates in orienting resident physicians to the role of nutrition in patient care Assigns nutrition care related tasks to appropriate personnel and coordinates the performance of these tasks Continuously evaluates the effectiveness of clinical nutrition care services Conducts special studies and projects as assigned Minimum Qualifications Certification: Current Certificate of Registration with the Commission on Dietetic Registration, the credentialing for the Academy of Nutrition and Dietetics. OR 2a. Successful completion of an Accredited Dietetic Internship Program; AND 2b. Proof of acceptance for admission to the next scheduled examination for Registered Dietitian by the Academy of Nutrition and Dietetics. (Must successfully pass the examination prior to appointment date). OTHER REQUIREMENTS: A background investigation/fingerprint and/or physical exam may be required prior to the start of employment. **Please be sure to attach proof to your application so your application will not get rejected.** Selection Process 1. Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. A completed supplemental questionnaire is required at the time of applying. 2. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination. 3. Training and Experience Evaluation: Consists of an evaluation of each candidate's relevant education, training and/or experience as presented on the application and supplemental questionnaire. (Weighted 100%) Candidates must receive a score of at least 70, which may be an adjusted score, in order to be ranked on the employment list. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Mar 05, 2024
Full Time
The Position The Contra Costa County Health Services Department is offering an excellent career opportunity for qualified individuals interested in the Dietitian position for the Nutritional Services Program at the Contra Costa Regional Medical Center. Dietitians provide nutrition education to individuals and groups and will plan, implement, and evaluate a nutritional care program for hospital and health center patients. Duties also include working with patients, physicians, food service personnel, and other health care team members for the provisions of optimal nutrition care. Additionally, Dietitians gather information from appropriate sources to make nutritional assessments that are then used to develop a plan for patient nutrition health care. Dietitians also observe patients and family members for nutritional information, monitor and record health care data and review charts to maintain quality assurance. The successful incumbent will be responsible for identifying patients requiring nutrition intervention and developing menu plans. Dietitians may also be required to work on weekends and on an on-call basis. We are looking for someone who has: Ability to accurately assess, diagnose and treat nutrition-related conditions Knowledge of dietetics and hospital food services and practices Knowledge of nutrition requirements for a wide variety of patients Characteristics of the ideal candidate: Excellent interpersonal skills with a strong ability to work in a team environment Attention to detail and excellent observation skills ensuring that nutritional assessments are completed Effective verbal and written communication skills Ability to identify nutrition requirements for a wide variety of patients and accommodate cultural and linguistic differences Read the complete job description at www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. TENTATIVE EXAM DATE Tentative Training and Experience Evaluation: Periodically Until Filled Typical Tasks Compiles relevant information from appropriate sources to make nutritional assessments of high risk patients Observes and interviews patients and family members for nutritional information Develops and implements a plan for the provision of optimal nutrition care Develops educational materials and provides nutrition education and consultation to individuals and groups, and evaluates effectiveness Identifies and prioritizes patients requiring nutrition intervention Develops menu patterns for individuals in accordance with physicians' orders Monitors and records data in the nutrition care plan and charts the nutritional progress of individuals Participates in interdisciplinary nutrition support rounds Updates and participates in the development of nutrition policies and procedures Provides in-service reviews on a quarterly basis to maintain quality assurance Provides in-service training to Nutritional Services staff and other health care team members Participates in orienting resident physicians to the role of nutrition in patient care Assigns nutrition care related tasks to appropriate personnel and coordinates the performance of these tasks Continuously evaluates the effectiveness of clinical nutrition care services Conducts special studies and projects as assigned Minimum Qualifications Certification: Current Certificate of Registration with the Commission on Dietetic Registration, the credentialing for the Academy of Nutrition and Dietetics. OR 2a. Successful completion of an Accredited Dietetic Internship Program; AND 2b. Proof of acceptance for admission to the next scheduled examination for Registered Dietitian by the Academy of Nutrition and Dietetics. (Must successfully pass the examination prior to appointment date). OTHER REQUIREMENTS: A background investigation/fingerprint and/or physical exam may be required prior to the start of employment. **Please be sure to attach proof to your application so your application will not get rejected.** Selection Process 1. Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. A completed supplemental questionnaire is required at the time of applying. 2. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination. 3. Training and Experience Evaluation: Consists of an evaluation of each candidate's relevant education, training and/or experience as presented on the application and supplemental questionnaire. (Weighted 100%) Candidates must receive a score of at least 70, which may be an adjusted score, in order to be ranked on the employment list. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Contra Costa County, CA
Contra Costa County, California, United States
The Position **Recruitment Reopened - Candidates that previously applied do not need to apply ** Bargaining Unit: Mgmt/Unrepresented - Management Classes - Project Why join the Contra Costa County Community Services Bureau? The Contra Costa Community Services Bureau is seeking registered dietitian candidates to fill one (1) vacancy for Comprehensive Services Manager - Project for their Nutrition Program within the Head Start Program. Candidates must possess current registration as a Dietitian issued by the Commission on Dietetic Registration/Academy of Nutrition and Dietetics to be eligible. Community Services Bureau is the community action agency for Contra Costa County, and runs effective and highly regarded project funded programs including Head Start, California Childcare and Development, and the Low-Income Home Energy Assistance Program. The Bureau’s mission is to support individuals and families to thrive as contributing members of the community by providing high quality services and learning opportunities. The project based Head Start program has been providing services to children and families of Contra Costa County for over 50 years. The incumbent needs to be collaborative, team oriented, and a progressive leader with strong communication skills. The incumbent must also possess a value system that engenders trust and confidence, and embodies a commitment to racial equity, diversity, and inclusion. The Community Services Bureau’s very capable and competent staff deliver services through the shared values of respect, responsiveness, and relationship building. We are looking for someone who is: Able to work well under pressure Flexible and able to adapt to change Self-motivated Able to manage multiple projects Collaborative and works well with others Aware of community’s needs and invested in making a difference What you will typically be responsible for: Managing and analyzing data and compiling reports Managing dietary needs of children between the age of 0-5 years that are enrolled in CBS childcare Developing and implementing, and training on policies and procedures related to the Nutrition standards and CACFP guideline Interagency and intra-agency collaboration Developing program goals and driving results Monitoring program requirements to ensure federal, state and county regulations are followed (Head Start Performance Standards and Child and Adult Care Food Program) A few reasons you might love this job: You will work with a diverse team that is committed to delivering results You will deliver programs and services that benefit the community You will work in a Bureau that is focused on staff wellness and self-care You will have opportunities to travel for professional development A few challenges you might face in this job: You will be responsible for managing programs with limited community resources while still meeting client needs You will be tasked with handling multiple high priority projects You will need to stay abreast of regulatory changes from local, state, and federal agencies Competencies Required: Critical Thinking: Analytically and logically evaluating information, propositions, and claims Decision Making: Choosing optimal courses of action in a timely manner Professional & Technical Expertise: Applying technical subject matter to the job Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity Innovation: Imagining and devising new and better ways of doing things Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment Involving Others (Engaging Teams): Engaging others for input, contribution, and shared responsibility for outcomes Handling & Resolving Conflict: Managing interpersonally strained situations Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace Visionary Leadership: Taking a long-term view and building a shared vision with others; acting as a catalyst for organizational change Managing & Facilitating Change: Addressing key factors that influence successful organizational change To read the complete job description, please visit the website, www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications License Required: Candidates must possess a valid California Motor Vehicle Operator License. Out of state valid motor vehicle operator’s license will be accepted during the application process. Education: Possession of a Bachelor’s degree from an accredited college or university with a major in Social Work, Child Development, Early Childhood Education, Special Education, Public Health, Health Education, Psychology, or other social science disciplines. Experience: Three (3) years of full time, or its equivalent, experience coordinating services in one or more of the following areas: health, mental health, disability, nutrition, education, parent involvement, or social service activities for families, in a social service program, a community-based organization or a child development program One (1) year must have been at a management or supervisory level. Substitution for Education: Education substitution is only applicable for positions assigned to the following program: social services.Completion of at least 60 semester or 90 quarter units from an accredited college or university, which must have included at least 12 semester or 18 quarter units in Child Development, Early Childhood Education, Social Work, Psychology and/or social science disciplines, AND two (2) additional years of qualifying experience of the type noted above, to include one (1) year at a management or supervisory level, may be substituted for the required Bachelor’s degree. Note: There is no substitution for the one (1) year requirement of management or supervisory level experience. There is no substitution for education when applying as a content area specialist in health, education, family community partnership, disability and mental health and nutrition. Certification: Appointees must have, at the time of hire or within eighteen months of hire, credential or certification in social work, human services, family services, counseling or a related field, in accordance with Head Start Program Performance Standards Part 1302.91(e)(7). Other Requirements: As required by law, all appointees must successfully pass fingerprint, tuberculosis clearances and a physical examination. Upon hire, all appointees must have current required immunizations. Special Requirements : For Nutrition Program: Candidate must possess and maintain throughout the duration of employment current registration as a Dietitian issued by the Commission on Dietetic Registration/Academy of Nutrition and Dietetics. Desirable Qualifications: Experience in Head Start and/ or the Child and Adult Care Food Program Background in social services and experience working with a diverse population Experience in trauma informed leadership Selection Process Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. A completed Supplemental Questionnaire is required at the time of applying. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of selection. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment specific questions, please contact Matthew Damm at matthew.damm@hrd.cccounty.us For any technical issues, please contact the Government Jobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Mar 05, 2024
Full Time
The Position **Recruitment Reopened - Candidates that previously applied do not need to apply ** Bargaining Unit: Mgmt/Unrepresented - Management Classes - Project Why join the Contra Costa County Community Services Bureau? The Contra Costa Community Services Bureau is seeking registered dietitian candidates to fill one (1) vacancy for Comprehensive Services Manager - Project for their Nutrition Program within the Head Start Program. Candidates must possess current registration as a Dietitian issued by the Commission on Dietetic Registration/Academy of Nutrition and Dietetics to be eligible. Community Services Bureau is the community action agency for Contra Costa County, and runs effective and highly regarded project funded programs including Head Start, California Childcare and Development, and the Low-Income Home Energy Assistance Program. The Bureau’s mission is to support individuals and families to thrive as contributing members of the community by providing high quality services and learning opportunities. The project based Head Start program has been providing services to children and families of Contra Costa County for over 50 years. The incumbent needs to be collaborative, team oriented, and a progressive leader with strong communication skills. The incumbent must also possess a value system that engenders trust and confidence, and embodies a commitment to racial equity, diversity, and inclusion. The Community Services Bureau’s very capable and competent staff deliver services through the shared values of respect, responsiveness, and relationship building. We are looking for someone who is: Able to work well under pressure Flexible and able to adapt to change Self-motivated Able to manage multiple projects Collaborative and works well with others Aware of community’s needs and invested in making a difference What you will typically be responsible for: Managing and analyzing data and compiling reports Managing dietary needs of children between the age of 0-5 years that are enrolled in CBS childcare Developing and implementing, and training on policies and procedures related to the Nutrition standards and CACFP guideline Interagency and intra-agency collaboration Developing program goals and driving results Monitoring program requirements to ensure federal, state and county regulations are followed (Head Start Performance Standards and Child and Adult Care Food Program) A few reasons you might love this job: You will work with a diverse team that is committed to delivering results You will deliver programs and services that benefit the community You will work in a Bureau that is focused on staff wellness and self-care You will have opportunities to travel for professional development A few challenges you might face in this job: You will be responsible for managing programs with limited community resources while still meeting client needs You will be tasked with handling multiple high priority projects You will need to stay abreast of regulatory changes from local, state, and federal agencies Competencies Required: Critical Thinking: Analytically and logically evaluating information, propositions, and claims Decision Making: Choosing optimal courses of action in a timely manner Professional & Technical Expertise: Applying technical subject matter to the job Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity Innovation: Imagining and devising new and better ways of doing things Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment Involving Others (Engaging Teams): Engaging others for input, contribution, and shared responsibility for outcomes Handling & Resolving Conflict: Managing interpersonally strained situations Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace Visionary Leadership: Taking a long-term view and building a shared vision with others; acting as a catalyst for organizational change Managing & Facilitating Change: Addressing key factors that influence successful organizational change To read the complete job description, please visit the website, www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications License Required: Candidates must possess a valid California Motor Vehicle Operator License. Out of state valid motor vehicle operator’s license will be accepted during the application process. Education: Possession of a Bachelor’s degree from an accredited college or university with a major in Social Work, Child Development, Early Childhood Education, Special Education, Public Health, Health Education, Psychology, or other social science disciplines. Experience: Three (3) years of full time, or its equivalent, experience coordinating services in one or more of the following areas: health, mental health, disability, nutrition, education, parent involvement, or social service activities for families, in a social service program, a community-based organization or a child development program One (1) year must have been at a management or supervisory level. Substitution for Education: Education substitution is only applicable for positions assigned to the following program: social services.Completion of at least 60 semester or 90 quarter units from an accredited college or university, which must have included at least 12 semester or 18 quarter units in Child Development, Early Childhood Education, Social Work, Psychology and/or social science disciplines, AND two (2) additional years of qualifying experience of the type noted above, to include one (1) year at a management or supervisory level, may be substituted for the required Bachelor’s degree. Note: There is no substitution for the one (1) year requirement of management or supervisory level experience. There is no substitution for education when applying as a content area specialist in health, education, family community partnership, disability and mental health and nutrition. Certification: Appointees must have, at the time of hire or within eighteen months of hire, credential or certification in social work, human services, family services, counseling or a related field, in accordance with Head Start Program Performance Standards Part 1302.91(e)(7). Other Requirements: As required by law, all appointees must successfully pass fingerprint, tuberculosis clearances and a physical examination. Upon hire, all appointees must have current required immunizations. Special Requirements : For Nutrition Program: Candidate must possess and maintain throughout the duration of employment current registration as a Dietitian issued by the Commission on Dietetic Registration/Academy of Nutrition and Dietetics. Desirable Qualifications: Experience in Head Start and/ or the Child and Adult Care Food Program Background in social services and experience working with a diverse population Experience in trauma informed leadership Selection Process Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. A completed Supplemental Questionnaire is required at the time of applying. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of selection. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment specific questions, please contact Matthew Damm at matthew.damm@hrd.cccounty.us For any technical issues, please contact the Government Jobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Contra Costa County, CA
Martinez, California, United States
The Position CONTINUOUS The Board of Supervisors have authorized the following future salary increases for this classification: 5% on July 1, 2024 | 5% on July 1, 2025 Bargaining Unit: Local 856 - Health Services Unit Contra Costa County's Health Services Department is offering an excellent career opportunity for individuals interested in a Public Health Microbiologist position. Public Health Microbiologists are responsible for performing bacteriological, parasitological, serological, and virological examinations on human, animal, food, and water specimen. The incumbents will prepare specimens for analysis, make slide examinations, and perform cultural procedures which result in the identification of pathogenic bacteria such as tuberculosis or enteric organisms. The incumbents will also analyze food, milk, and water samples for pathogenic bacteria and toxic agents and perform serological tests on blood serum as an aide in the diagnosis of various diseases. What you will typically be responsible for: Preparing specimen for analysis Making slide examinations and performing cultural procedures which result in the identification of pathogenic bacteria such as tuberculosis or enteric organisms Analyzing food, milk and water samples for pathogenic bacteria and toxic agents Performing serological tests on blood serum as an aid in diagnosis of such diseases as syphilis and other disease which result in an elevated blood titer Performing tests on brain material for the identification of rabies virus Performing various molecular techniques for the detection of viruses and bacteria To read the complete job description, please visit the website www.cccounty.us/hr The eligible list established from this recruitment may remain in effect for six months. Minimum Qualifications License Required: Possession of a valid certificate as a Public Health Microbiologist issued by the California State Department of Health. Other Requirements: A background investigation/fingerprint and/or physical exam may be required prior to the start of employment. Applicants must submit a copy of their Public Health Microbiologist certificate. Certification information is available online at the California State Department of Health Services' website: http://www.cdph.ca.gov/certlic/labs. A COMPLETED SUPPLEMENTAL QUESTIONNAIRE IS REQUIRED. THE PUBLIC HEALTH MIRCROBIOLOGIST LICENSE NUMBER MUST BE LISTED IN THE “CERTIFICATES AND LICENSES” SECTION OF THE APPLICATION. Selection Process 1. Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Training and Experience Evaluation: At the time of filing, within the supplemental questionnaire, candidates will be required to complete a training and experience questionnaire. Candidates that clearly meet the minimum qualifications, as described above, will have their training and experience responses evaluated. The training and experience questionnaire is designed to measure candidate’s relevant education, training, and/or experience as it relates to the Public Health Microbiologist classification. ( Weighted 100% ). TENTATIVE EXAM DATES Supplemental questions will be evaluated on a monthly basis. Responses to the supplemental questions are submitted at the time of application filing. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment questions, please contact Health Services Personnel, Recruitment Team at Exams@cchealth.org . For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Mar 05, 2024
Full Time
The Position CONTINUOUS The Board of Supervisors have authorized the following future salary increases for this classification: 5% on July 1, 2024 | 5% on July 1, 2025 Bargaining Unit: Local 856 - Health Services Unit Contra Costa County's Health Services Department is offering an excellent career opportunity for individuals interested in a Public Health Microbiologist position. Public Health Microbiologists are responsible for performing bacteriological, parasitological, serological, and virological examinations on human, animal, food, and water specimen. The incumbents will prepare specimens for analysis, make slide examinations, and perform cultural procedures which result in the identification of pathogenic bacteria such as tuberculosis or enteric organisms. The incumbents will also analyze food, milk, and water samples for pathogenic bacteria and toxic agents and perform serological tests on blood serum as an aide in the diagnosis of various diseases. What you will typically be responsible for: Preparing specimen for analysis Making slide examinations and performing cultural procedures which result in the identification of pathogenic bacteria such as tuberculosis or enteric organisms Analyzing food, milk and water samples for pathogenic bacteria and toxic agents Performing serological tests on blood serum as an aid in diagnosis of such diseases as syphilis and other disease which result in an elevated blood titer Performing tests on brain material for the identification of rabies virus Performing various molecular techniques for the detection of viruses and bacteria To read the complete job description, please visit the website www.cccounty.us/hr The eligible list established from this recruitment may remain in effect for six months. Minimum Qualifications License Required: Possession of a valid certificate as a Public Health Microbiologist issued by the California State Department of Health. Other Requirements: A background investigation/fingerprint and/or physical exam may be required prior to the start of employment. Applicants must submit a copy of their Public Health Microbiologist certificate. Certification information is available online at the California State Department of Health Services' website: http://www.cdph.ca.gov/certlic/labs. A COMPLETED SUPPLEMENTAL QUESTIONNAIRE IS REQUIRED. THE PUBLIC HEALTH MIRCROBIOLOGIST LICENSE NUMBER MUST BE LISTED IN THE “CERTIFICATES AND LICENSES” SECTION OF THE APPLICATION. Selection Process 1. Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Training and Experience Evaluation: At the time of filing, within the supplemental questionnaire, candidates will be required to complete a training and experience questionnaire. Candidates that clearly meet the minimum qualifications, as described above, will have their training and experience responses evaluated. The training and experience questionnaire is designed to measure candidate’s relevant education, training, and/or experience as it relates to the Public Health Microbiologist classification. ( Weighted 100% ). TENTATIVE EXAM DATES Supplemental questions will be evaluated on a monthly basis. Responses to the supplemental questions are submitted at the time of application filing. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment questions, please contact Health Services Personnel, Recruitment Team at Exams@cchealth.org . For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous