Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION INFORMATION TECHNOLOGY MANAGER (Technology Services Manager) SALARY INFORMATION Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current/future vacancies in the Office of the Treasurer-Tax Collector and/or any other departments within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will remain open for three (3) weeks, and is scheduled to close on Thursday, April 11, 2024, at 11:59 p.m. (PST). Qualified candidates are encouraged to apply immediately. TREASURER-TAX COLLECTOR The mission of the Treasurer-Tax Collector (TTC) is to ensure safe and timely receipt, deposit, collection, investment and payment of public funds. Our vision is to implement best business practices which maximize value, minimize costs and provide timely, accurate and courteous service to our internal and external customers. To accomplish our mission and vision, we will invest public funds in a manner that provides maximum security of principal and maintains the public trust; maintain sufficient liquidity to enable participants to meet their operating cash requirements; obtain a stable market rate of return throughout budgetary and economic cycles; provide timely, cost-effective, accurate and courteous customer service; invest resources to develop and maintain knowledgeable and competent staff; act in an ethical and professional manner while maintaining honest, respectful and open communications; and, streamline cashiering and collection processes to increase timely collection of public revenues for the benefit of Orange County citizens. The Treasurer-Tax Collector has an annual operating budget of $17 million with approximately 70 employees. The Treasurer also is an ex-officio trustee on the Orange County Employees Retirement System managing over $21 billion and the banker for the community and school districts in Orange County. For more information on the Treasurer-Tax Collector, click here . For more information on the County of Orange, click here . THE OPPORTUNITY The Treasurer-Tax Collector is seeking an experienced and innovative Technology Services Manager to oversee our information technology systems and processes. The Technology Services Manager, will be responsible for ensuring the smooth operation of our information technology systems by introducing necessary upgrades and modifications, assisting with the implementation of automation and new technology, and providing guidance and support to our five divisions: Treasury, Investments, Tax & Central Collections, Administrative Services, and Executive. Further responsibilities may include assisting with any of the following: Oversee the day-to-day operation and maintenance of the TTC information technology systems that are critical to meeting our required program operations, such as the public funds treasury management system (Quantum) and other software systems (including Bloomberg, Property Tax Billing and Collection, Cashiering, Remittance Processing, Call Center/IVR, Accounts Receivable/Central Collection billing and collections). Recommend, review, maintain, and enhance policies and procedures for information technology systems to ensure accuracy, efficiency, effectiveness, timeliness, and compliance with applicable laws and regulations, along with strong internal controls between cash and records. Recommend and manage the integration of information technology systems with other systems used by the County, such as the General Ledger accounting system, which interfaces with banks, investment software, and internal accounting systems such as treasury management and accounts receivable systems. Meet and collaborate with other counties' TTC departments and other county departments to identify opportunities to streamline processes, improve data quality, enhance reporting capabilities, and reduce risk by eliminating manual processes or implementing strong internal control checks using system resources. Stay current with emerging trends and technologies in data science related to Treasury and finance-related systems. Assist in managing relationships with software vendors for each of the operational divisions and coordinate with the Administrative Services Division and Division Heads to recommend and ensure contracts for core services are developed, upgraded, and/or renewed on a timely basis and enhance operations with new technology available, such as blockchain and artificial intelligence (AI). Assist, develop, and implement data-driven solutions to assist program management in managing their core services and reporting key data, including department statistics and key performance indicators in the treasury, billing, and collecting areas. Assist divisions in developing reports for internal and external customers to identify trends and areas for enhancement to streamline and create cost-effective processes. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess at least five (5) years of progressive information technology experience in accounting and treasury systems management, along with experience in data science or a related field, and possess at least one (1) year of project management-level experience with responsibilities for maintaining and enhancing information technology systems and tools, which may include: treasury management systems, financial reporting tools, accounting software, collections software, and Enterprise Resource Planning (ERP) Systems. Experience in statistical analysis, machine learning, and data visualization tools and techniques is highly desirable, but not required. OR Alternatively, three (3) years of experience as a Technology Services Administrator is highly desirable but not required. A Bachelor’s degree in computer science, information technology, or related field may substitute for one (1) year of the required experience above. A Master’s degree or higher in computer science, information technology, or related field may substitute for two (2) years of the required experience above. In addition, the ideal candidate will also possess extensive knowledge and/or experience in the following core competencies: Technical Experience | Technical Knowledge Experience with Accounting and Treasury-related systems (e.g., Quantum, CAPS+, PTS, OnBase, etc.). Knowledge of the Information Technology structure, processes and procedures. Experience using data analysis platforms (e.g., Python, SQL, Access, Excel, Blockchain, AI) to analyze data, prepare reports, automate processes, and documentation of procedures related to their uses. Knowledge of data management systems and database administration, including experience with design, implementation and maintenance. Leadership | Supervisory Skills Serve as the project team member and/or provide leadership as necessary for the development and support of new analytics and business and artificial intelligence solutions. Assist and/or provide leadership in the review, assessment, planning and implementation of all system upgrades focusing on standardization of existing functionality without having to create custom programming for faster and cost-effective system upgrades. Provide technical guidance, training and support to the divisions on the use of information technology systems and processes. Organization & Planning Coordinating with others in response to multiple, competing demands to ensure work is completed in a cost effective and timely manner. Maintaining a high level of energy and commitment to juggle multiple tasks and priorities, and using available resources to get more done with less; all without losing focus. Setting high standards for quality work and responsiveness in providing information technology services, which drive the core programs for the TTC. Adjusting priorities to respond to pressing and changing demands. Problem-Solving/ Decision Making Recommending strategic judgments and evaluating the impact of information technology decisions while focusing on cost effectiveness and efficiency Developing strategic, tactical, and operational information technology plans which set technical direction, become part of policy standards, and meeting key objectives and goals for TTC. Analyzing problems and proposing cost effective and efficient solutions while dealing with changing priorities. Planning, organizing, and implementing projects to meet established timeframes with accurate data. MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications and physical and mental requirements, and environmental conditions for this position. RECRUITMENT PROCESS: Human Resource Services | Application Screening (Refer/Non-Refer) Human Resource Services (HRS) will screen all application materials to identify qualified candidates. After the screening, qualified candidates will be referred to the next step and will be notified of all further procedures applicable to their status in the competition. Applications and supplemental responses will be screened for qualifications that are highly desirable for this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview | Oral Exam (Weighted 100%): Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference: The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification E mail is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here f or additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Aries Hensley Franco at 714-834-3918 or via email at aries.hensleyfranco@ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/11/2024 11:59 PM Pacific
Mar 22, 2024
Full Time
CAREER DESCRIPTION INFORMATION TECHNOLOGY MANAGER (Technology Services Manager) SALARY INFORMATION Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current/future vacancies in the Office of the Treasurer-Tax Collector and/or any other departments within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will remain open for three (3) weeks, and is scheduled to close on Thursday, April 11, 2024, at 11:59 p.m. (PST). Qualified candidates are encouraged to apply immediately. TREASURER-TAX COLLECTOR The mission of the Treasurer-Tax Collector (TTC) is to ensure safe and timely receipt, deposit, collection, investment and payment of public funds. Our vision is to implement best business practices which maximize value, minimize costs and provide timely, accurate and courteous service to our internal and external customers. To accomplish our mission and vision, we will invest public funds in a manner that provides maximum security of principal and maintains the public trust; maintain sufficient liquidity to enable participants to meet their operating cash requirements; obtain a stable market rate of return throughout budgetary and economic cycles; provide timely, cost-effective, accurate and courteous customer service; invest resources to develop and maintain knowledgeable and competent staff; act in an ethical and professional manner while maintaining honest, respectful and open communications; and, streamline cashiering and collection processes to increase timely collection of public revenues for the benefit of Orange County citizens. The Treasurer-Tax Collector has an annual operating budget of $17 million with approximately 70 employees. The Treasurer also is an ex-officio trustee on the Orange County Employees Retirement System managing over $21 billion and the banker for the community and school districts in Orange County. For more information on the Treasurer-Tax Collector, click here . For more information on the County of Orange, click here . THE OPPORTUNITY The Treasurer-Tax Collector is seeking an experienced and innovative Technology Services Manager to oversee our information technology systems and processes. The Technology Services Manager, will be responsible for ensuring the smooth operation of our information technology systems by introducing necessary upgrades and modifications, assisting with the implementation of automation and new technology, and providing guidance and support to our five divisions: Treasury, Investments, Tax & Central Collections, Administrative Services, and Executive. Further responsibilities may include assisting with any of the following: Oversee the day-to-day operation and maintenance of the TTC information technology systems that are critical to meeting our required program operations, such as the public funds treasury management system (Quantum) and other software systems (including Bloomberg, Property Tax Billing and Collection, Cashiering, Remittance Processing, Call Center/IVR, Accounts Receivable/Central Collection billing and collections). Recommend, review, maintain, and enhance policies and procedures for information technology systems to ensure accuracy, efficiency, effectiveness, timeliness, and compliance with applicable laws and regulations, along with strong internal controls between cash and records. Recommend and manage the integration of information technology systems with other systems used by the County, such as the General Ledger accounting system, which interfaces with banks, investment software, and internal accounting systems such as treasury management and accounts receivable systems. Meet and collaborate with other counties' TTC departments and other county departments to identify opportunities to streamline processes, improve data quality, enhance reporting capabilities, and reduce risk by eliminating manual processes or implementing strong internal control checks using system resources. Stay current with emerging trends and technologies in data science related to Treasury and finance-related systems. Assist in managing relationships with software vendors for each of the operational divisions and coordinate with the Administrative Services Division and Division Heads to recommend and ensure contracts for core services are developed, upgraded, and/or renewed on a timely basis and enhance operations with new technology available, such as blockchain and artificial intelligence (AI). Assist, develop, and implement data-driven solutions to assist program management in managing their core services and reporting key data, including department statistics and key performance indicators in the treasury, billing, and collecting areas. Assist divisions in developing reports for internal and external customers to identify trends and areas for enhancement to streamline and create cost-effective processes. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess at least five (5) years of progressive information technology experience in accounting and treasury systems management, along with experience in data science or a related field, and possess at least one (1) year of project management-level experience with responsibilities for maintaining and enhancing information technology systems and tools, which may include: treasury management systems, financial reporting tools, accounting software, collections software, and Enterprise Resource Planning (ERP) Systems. Experience in statistical analysis, machine learning, and data visualization tools and techniques is highly desirable, but not required. OR Alternatively, three (3) years of experience as a Technology Services Administrator is highly desirable but not required. A Bachelor’s degree in computer science, information technology, or related field may substitute for one (1) year of the required experience above. A Master’s degree or higher in computer science, information technology, or related field may substitute for two (2) years of the required experience above. In addition, the ideal candidate will also possess extensive knowledge and/or experience in the following core competencies: Technical Experience | Technical Knowledge Experience with Accounting and Treasury-related systems (e.g., Quantum, CAPS+, PTS, OnBase, etc.). Knowledge of the Information Technology structure, processes and procedures. Experience using data analysis platforms (e.g., Python, SQL, Access, Excel, Blockchain, AI) to analyze data, prepare reports, automate processes, and documentation of procedures related to their uses. Knowledge of data management systems and database administration, including experience with design, implementation and maintenance. Leadership | Supervisory Skills Serve as the project team member and/or provide leadership as necessary for the development and support of new analytics and business and artificial intelligence solutions. Assist and/or provide leadership in the review, assessment, planning and implementation of all system upgrades focusing on standardization of existing functionality without having to create custom programming for faster and cost-effective system upgrades. Provide technical guidance, training and support to the divisions on the use of information technology systems and processes. Organization & Planning Coordinating with others in response to multiple, competing demands to ensure work is completed in a cost effective and timely manner. Maintaining a high level of energy and commitment to juggle multiple tasks and priorities, and using available resources to get more done with less; all without losing focus. Setting high standards for quality work and responsiveness in providing information technology services, which drive the core programs for the TTC. Adjusting priorities to respond to pressing and changing demands. Problem-Solving/ Decision Making Recommending strategic judgments and evaluating the impact of information technology decisions while focusing on cost effectiveness and efficiency Developing strategic, tactical, and operational information technology plans which set technical direction, become part of policy standards, and meeting key objectives and goals for TTC. Analyzing problems and proposing cost effective and efficient solutions while dealing with changing priorities. Planning, organizing, and implementing projects to meet established timeframes with accurate data. MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications and physical and mental requirements, and environmental conditions for this position. RECRUITMENT PROCESS: Human Resource Services | Application Screening (Refer/Non-Refer) Human Resource Services (HRS) will screen all application materials to identify qualified candidates. After the screening, qualified candidates will be referred to the next step and will be notified of all further procedures applicable to their status in the competition. Applications and supplemental responses will be screened for qualifications that are highly desirable for this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview | Oral Exam (Weighted 100%): Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference: The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification E mail is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here f or additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Aries Hensley Franco at 714-834-3918 or via email at aries.hensleyfranco@ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/11/2024 11:59 PM Pacific
Riverside County Information Technology (RCIT) department is the central IT for the County, dedicated to working together with our partners to deliver solutions that improve service and service delivery to our residents and businesses. With a commitment to innovation and excellence, we pride ourselves on fostering a dynamic work environment that encourages collaboration, creativity, and professional growth. We are seeking an experienced and motivated Enterprise Data Manager to join our dynamic IT team. The successful candidate will play a crucial role in building our data team, identifying, and implementing solution tools and environments, managing, and optimizing our organization's data assets to support strategic business objectives. If you are a seasoned professional with a strong background in data management, governance, and analytics, we invite you to apply for this exciting opportunity. Responsibilities will include: Data Governance: Establish and enforce data governance policies and procedures to ensure data accuracy, integrity, and security across the organization. Data Strategy: Develop and implement a comprehensive data management strategy aligned with business goals, ensuring effective utilization of data resources. Database Management: Oversee the design, implementation, and maintenance of databases, ensuring optimal performance, reliability, and scalability. Data Quality Assurance: Implement and manage data quality assurance processes, including data profiling, cleansing, and validation, to maintain high data accuracy levels. Data Integration: Lead efforts to integrate data from various sources, ensuring seamless flow and consistency in data across the organization. Collaboration: Collaborate with cross-functional teams, including IT, analytics, and business units, to understand data requirements and provide strategic insights. Compliance and Security: Ensure compliance with data protection regulations and implement security measures to safeguard sensitive information. Champion: Advocate for the use of data driven evidence in decision making and strategic development. Training and Development: Provide training and support to staff on data management best practices, fostering a data-driven culture within the organization. The Department desires candidates with: Bachelor’s degree in computer science information technology or related field, or equivalent experience. Proven experience (4+ years) in enterprise data management, with a focus on data governance, quality, and analytics. In-depth knowledge of database management systems, data integration, and data warehousing. Strong understanding of data protection regulations and best practices for data security. Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams. Certifications in relevant areas (e.g., CDMP, DAMA) are a plus but not required. The ITM III class has been designated At-Will by the Board of Supervisors, in accordance with the provisions provided under Article 6, Section 601E (8) of the County Management Resolution and serves at the pleasure of the Chief Information Officer. This class has been deemed eligible for the Performance Recognition Plan as set forth under Article 3, Section 311(C) of the County Management Resolution. Program eligibility requires employees to be in a leadership position, manage other employees or programs, and have significant influence on the achievement of organizational objectives. Minimum Qualifications: Education : Bachelor’s degree in computer science information technology or related field, or equivalent experience. (Additional qualifying experience in systems analysis, applications programming, user technical support, network administration, or telecommunications may substitute for the required education on the basis of one year of full-time experience equaling 30 semester or 45 quarter units of the required education.) Experience : Four or more years of supervisory or administrative experience with responsibility for planning, organizing, and implementing budgets, programs, and projects. This must have included at least one year of experience supervising staff in any one of the following functions: budgets, systems analysis, applications programming, user technical support, network administration, or telecommunications functions. (A master's degree from an accredited college or university in computer science, information systems, public/business administration may be substituted for one year of non-supervisory experience.) Knowledge of : Current technology in a changing environment; principles and practices of supervision, including matrix based project management; emerging technologies and industry supported (e.g., healthcare, law enforcement) applications, as well as understanding applicability of new technology to operations; consensus building and other group decision processes; organizational dynamics related to budget, human resource allocation, authority to act and other factors critical to establishing realistic objectives and achieving goals. Ability to : Present technology vision and strategies to department and agency management; manage multifaceted and technically sophisticated projects and on-going operations; develop strategic plans for operation and growth; analyze user needs, existing and emerging technology, costs/benefits, internal political considerations and utilize available financial and human resources; establish objectives, activities and timelines and completing the work within those parameters; advocate for needed resources; persuade and influence others and negotiate desired outcomes; communicate with others from varied socio-economic backgrounds, diverse cultural norms and conflicting priorities and needs; foster positive relationships and public relations. Other Requirements : A successful Security Clearance conducted by the Sheriffs' Office is required for positions within the Riverside County Information Technology Department.
Mar 08, 2024
Full Time
Riverside County Information Technology (RCIT) department is the central IT for the County, dedicated to working together with our partners to deliver solutions that improve service and service delivery to our residents and businesses. With a commitment to innovation and excellence, we pride ourselves on fostering a dynamic work environment that encourages collaboration, creativity, and professional growth. We are seeking an experienced and motivated Enterprise Data Manager to join our dynamic IT team. The successful candidate will play a crucial role in building our data team, identifying, and implementing solution tools and environments, managing, and optimizing our organization's data assets to support strategic business objectives. If you are a seasoned professional with a strong background in data management, governance, and analytics, we invite you to apply for this exciting opportunity. Responsibilities will include: Data Governance: Establish and enforce data governance policies and procedures to ensure data accuracy, integrity, and security across the organization. Data Strategy: Develop and implement a comprehensive data management strategy aligned with business goals, ensuring effective utilization of data resources. Database Management: Oversee the design, implementation, and maintenance of databases, ensuring optimal performance, reliability, and scalability. Data Quality Assurance: Implement and manage data quality assurance processes, including data profiling, cleansing, and validation, to maintain high data accuracy levels. Data Integration: Lead efforts to integrate data from various sources, ensuring seamless flow and consistency in data across the organization. Collaboration: Collaborate with cross-functional teams, including IT, analytics, and business units, to understand data requirements and provide strategic insights. Compliance and Security: Ensure compliance with data protection regulations and implement security measures to safeguard sensitive information. Champion: Advocate for the use of data driven evidence in decision making and strategic development. Training and Development: Provide training and support to staff on data management best practices, fostering a data-driven culture within the organization. The Department desires candidates with: Bachelor’s degree in computer science information technology or related field, or equivalent experience. Proven experience (4+ years) in enterprise data management, with a focus on data governance, quality, and analytics. In-depth knowledge of database management systems, data integration, and data warehousing. Strong understanding of data protection regulations and best practices for data security. Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams. Certifications in relevant areas (e.g., CDMP, DAMA) are a plus but not required. The ITM III class has been designated At-Will by the Board of Supervisors, in accordance with the provisions provided under Article 6, Section 601E (8) of the County Management Resolution and serves at the pleasure of the Chief Information Officer. This class has been deemed eligible for the Performance Recognition Plan as set forth under Article 3, Section 311(C) of the County Management Resolution. Program eligibility requires employees to be in a leadership position, manage other employees or programs, and have significant influence on the achievement of organizational objectives. Minimum Qualifications: Education : Bachelor’s degree in computer science information technology or related field, or equivalent experience. (Additional qualifying experience in systems analysis, applications programming, user technical support, network administration, or telecommunications may substitute for the required education on the basis of one year of full-time experience equaling 30 semester or 45 quarter units of the required education.) Experience : Four or more years of supervisory or administrative experience with responsibility for planning, organizing, and implementing budgets, programs, and projects. This must have included at least one year of experience supervising staff in any one of the following functions: budgets, systems analysis, applications programming, user technical support, network administration, or telecommunications functions. (A master's degree from an accredited college or university in computer science, information systems, public/business administration may be substituted for one year of non-supervisory experience.) Knowledge of : Current technology in a changing environment; principles and practices of supervision, including matrix based project management; emerging technologies and industry supported (e.g., healthcare, law enforcement) applications, as well as understanding applicability of new technology to operations; consensus building and other group decision processes; organizational dynamics related to budget, human resource allocation, authority to act and other factors critical to establishing realistic objectives and achieving goals. Ability to : Present technology vision and strategies to department and agency management; manage multifaceted and technically sophisticated projects and on-going operations; develop strategic plans for operation and growth; analyze user needs, existing and emerging technology, costs/benefits, internal political considerations and utilize available financial and human resources; establish objectives, activities and timelines and completing the work within those parameters; advocate for needed resources; persuade and influence others and negotiate desired outcomes; communicate with others from varied socio-economic backgrounds, diverse cultural norms and conflicting priorities and needs; foster positive relationships and public relations. Other Requirements : A successful Security Clearance conducted by the Sheriffs' Office is required for positions within the Riverside County Information Technology Department.
Summary Salary: Minimum Starting: $110,000 WHY WORK FOR WACO: Meaningful and challenging work Make a difference and improve communities Competitive Salary and Benefits Full Range of Benefits, including Health, Dental, Vision, Disability, and Life Insurance Mandatory TMRS Retirement Plan with a 2:1 City Match Education Assistance Program Paid Parental Leave Employee Assistance Longevity Pay And More! Chance to do work you are passionate aboutJob SecurityDesire to give back THE CITY OF WACO SEEKS: An IT Manager to oversee the Geographic Information Systems (GIS) division with a strong emphasis on governance, data quality, data integration, and promoting GIS services across the organization. The manager will oversee GIS technologies like ArcGIS, data analytics and visualization tools like PowerBI and Tableau, and data transformation software like FME and SQL. This role also includes overseeing/addressing strategies and initiatives for the City of Waco. MINIMUM QUALIFICATIONS: Required: Associate's Degree in Computer Science or Information Technology Five years of experience in Computer Science, Information Technology OR an equivalent combination of education and experience GIS experience Valid Texas Driver’s License. Preferred: Bachelor’s Degree in Computer Science Microsoft, Tableau, AWS, GISP, and other professional IT certifications The City of Waco offers a complete benefits package for eligible employees including; health, dental, vision, Employee Assistance Program (EAP), Flexible Spending Accounts, life insurance, long term and short term disability, retirement, deferred compensation plans, holidays, vacation, sick leave, credit union and savings bonds. To learn more about the benefits offered, visit our Benefits page .
Mar 08, 2024
Full Time
Summary Salary: Minimum Starting: $110,000 WHY WORK FOR WACO: Meaningful and challenging work Make a difference and improve communities Competitive Salary and Benefits Full Range of Benefits, including Health, Dental, Vision, Disability, and Life Insurance Mandatory TMRS Retirement Plan with a 2:1 City Match Education Assistance Program Paid Parental Leave Employee Assistance Longevity Pay And More! Chance to do work you are passionate aboutJob SecurityDesire to give back THE CITY OF WACO SEEKS: An IT Manager to oversee the Geographic Information Systems (GIS) division with a strong emphasis on governance, data quality, data integration, and promoting GIS services across the organization. The manager will oversee GIS technologies like ArcGIS, data analytics and visualization tools like PowerBI and Tableau, and data transformation software like FME and SQL. This role also includes overseeing/addressing strategies and initiatives for the City of Waco. MINIMUM QUALIFICATIONS: Required: Associate's Degree in Computer Science or Information Technology Five years of experience in Computer Science, Information Technology OR an equivalent combination of education and experience GIS experience Valid Texas Driver’s License. Preferred: Bachelor’s Degree in Computer Science Microsoft, Tableau, AWS, GISP, and other professional IT certifications The City of Waco offers a complete benefits package for eligible employees including; health, dental, vision, Employee Assistance Program (EAP), Flexible Spending Accounts, life insurance, long term and short term disability, retirement, deferred compensation plans, holidays, vacation, sick leave, credit union and savings bonds. To learn more about the benefits offered, visit our Benefits page .
CA DEPARTMENT OF JUSTICE
Sacramento, California, United States
Job Description and Duties This position is eligible for telework up to 5 days a week, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed/required. A teleworker is considered Remote-centered if they work fifty percent or more of their time from an alternate work location. The successful candidate must reside in California upon appointment. Software Engineering: The development, operation, implementation, and maintenance of identity software systems. Under the direction of Information Technology Manager I, the incumbent performs at the journey-level in the analysis, planning, designing, development, management, installation, and oversight of the department’s identity management environment. The incumbent functions as the technical expert who is responsible for the installation, configuration, security, maintenance, troubleshooting, backup, recovery, system performance, and overall support of all systems supported by the Hawkins Data Center’s twenty-four hours per day, seven days per week operations. The incumbent functions as the technical expert responsible for resolving complex software and configuration problems that arise in support of the identity management systems, directory services, messaging and collaboration systems, unified communications systems, file systems, and virtualized infrastructure systems associated with this environment. As a technical expert for departmental entities, the incumbent is required to have expertise in the software and associated server hardware noted above. Occasional travel is required. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-419796 Position #(s): 420-861-1402-040 Working Title: Information Technology Specialist I Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,139.00 - $8,228.00 A $6,751.00 - $9,048.00 B $7,413.00 - $9,932.00 C # of Positions: 1 Work Location: Sacramento County Telework: Telework Job Type: Permanent, Full Time Work Shift: Day Shift, 8:00am - 5:00pm Work Week: Monday - Friday Department Information This position is located in the California Justice Information Services Division, Technology Support Bureau, Database and Identity Management Administration Unit. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC - 419796 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment. Due to the COVID-19 public health emergency, applying electronically is highly encouraged. A background check is required (if applicable). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 3/29/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Johnny Garcia III JC- 419796 PO Box 160608 Sacramento , CA 95816-0608 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Johnny Garcia III JC- 419796 4949 Broadway Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - References are required and must be included. Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meets the evaluation criteria and qualifies them for the position. Please see Statement of Qualifications section below to complete the requirements. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: • Knowledge and experience with robust, scalable, and secure solutions that meet customer’s identity and Access Management needs. • Technical knowledge and experience leading Identity and Access Management projects. • Technical knowledge and experience with Linux and Windows Operating Systems. • Technical knowledge and experience with programming languages, including Java, Javascript, and other programming languages. • Technical knowledge and experience with SQL and LDAP. • Technical knowledge and experience with Sailpoint • Technical knowledge and experience with PING • Technical knowledge and experience with DUO or PingMFA • Sound problem-solving skills and decision-making abilities. • Ability to multi-task and prioritize tasks. • Ability to establish and maintain effective working relationships. • Ability to contribute innovative solutions. • Willingness and ability to learn new concepts and technologies. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Johnny Garcia (916) 210-5365 Johnny.Garcia@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Statement of Qualifications (SOQ) Applications received without a SOQ will not be considered. In addition to evaluating each candidate’s relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate. Your application may be disqualified from consideration if your SOQ does not adhere to the requirements listed below. The SOQ should be numbered in the same order and should address the two statements below. The SOQ should be typed in 11 point Calibri font, single-spaced, on letter sized paper (8.5" x 11"), and limited to one page per item, no more than two pages in length. Identify each page with applicant’s full name. Responses should be complete, specific, clear, concise, and include examples. Resumes will not be considered a substitute for the SOQ. For each of the statements below, please provide specific examples of your experience in the relevant areas. Include a discussion of pertinent issues, course of action, outcome and measurements of success. 1. Describe how you can help the organization meet compliance requirements and limit identity access management risks. You may include your experience from prior projects. 2. Describe your experience scripting or coding for a recent project. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 3/29/2024
Mar 16, 2024
Full Time
Job Description and Duties This position is eligible for telework up to 5 days a week, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed/required. A teleworker is considered Remote-centered if they work fifty percent or more of their time from an alternate work location. The successful candidate must reside in California upon appointment. Software Engineering: The development, operation, implementation, and maintenance of identity software systems. Under the direction of Information Technology Manager I, the incumbent performs at the journey-level in the analysis, planning, designing, development, management, installation, and oversight of the department’s identity management environment. The incumbent functions as the technical expert who is responsible for the installation, configuration, security, maintenance, troubleshooting, backup, recovery, system performance, and overall support of all systems supported by the Hawkins Data Center’s twenty-four hours per day, seven days per week operations. The incumbent functions as the technical expert responsible for resolving complex software and configuration problems that arise in support of the identity management systems, directory services, messaging and collaboration systems, unified communications systems, file systems, and virtualized infrastructure systems associated with this environment. As a technical expert for departmental entities, the incumbent is required to have expertise in the software and associated server hardware noted above. Occasional travel is required. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-419796 Position #(s): 420-861-1402-040 Working Title: Information Technology Specialist I Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,139.00 - $8,228.00 A $6,751.00 - $9,048.00 B $7,413.00 - $9,932.00 C # of Positions: 1 Work Location: Sacramento County Telework: Telework Job Type: Permanent, Full Time Work Shift: Day Shift, 8:00am - 5:00pm Work Week: Monday - Friday Department Information This position is located in the California Justice Information Services Division, Technology Support Bureau, Database and Identity Management Administration Unit. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC - 419796 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment. Due to the COVID-19 public health emergency, applying electronically is highly encouraged. A background check is required (if applicable). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 3/29/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Johnny Garcia III JC- 419796 PO Box 160608 Sacramento , CA 95816-0608 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Johnny Garcia III JC- 419796 4949 Broadway Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - References are required and must be included. Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meets the evaluation criteria and qualifies them for the position. Please see Statement of Qualifications section below to complete the requirements. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: • Knowledge and experience with robust, scalable, and secure solutions that meet customer’s identity and Access Management needs. • Technical knowledge and experience leading Identity and Access Management projects. • Technical knowledge and experience with Linux and Windows Operating Systems. • Technical knowledge and experience with programming languages, including Java, Javascript, and other programming languages. • Technical knowledge and experience with SQL and LDAP. • Technical knowledge and experience with Sailpoint • Technical knowledge and experience with PING • Technical knowledge and experience with DUO or PingMFA • Sound problem-solving skills and decision-making abilities. • Ability to multi-task and prioritize tasks. • Ability to establish and maintain effective working relationships. • Ability to contribute innovative solutions. • Willingness and ability to learn new concepts and technologies. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Johnny Garcia (916) 210-5365 Johnny.Garcia@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Statement of Qualifications (SOQ) Applications received without a SOQ will not be considered. In addition to evaluating each candidate’s relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate. Your application may be disqualified from consideration if your SOQ does not adhere to the requirements listed below. The SOQ should be numbered in the same order and should address the two statements below. The SOQ should be typed in 11 point Calibri font, single-spaced, on letter sized paper (8.5" x 11"), and limited to one page per item, no more than two pages in length. Identify each page with applicant’s full name. Responses should be complete, specific, clear, concise, and include examples. Resumes will not be considered a substitute for the SOQ. For each of the statements below, please provide specific examples of your experience in the relevant areas. Include a discussion of pertinent issues, course of action, outcome and measurements of success. 1. Describe how you can help the organization meet compliance requirements and limit identity access management risks. You may include your experience from prior projects. 2. Describe your experience scripting or coding for a recent project. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 3/29/2024
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary Under general supervision of the Learning Technologies Manager, the Instructional Designer is a member of the Faculty Instructional Technology (FIT) group of Instructional Technology Services (ITS) and works closely with ITS faculty-in-residence and faculty fellows. The Instructional Designer will contribute to faculty support programs and projects, interact on a daily basis with ITS service units, and work with SDSU faculty, staff and administrators as required. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The purpose of the Information Technology (IT) Division is to provide the technology that empowers SDSU’s success. The IT Division includes several departments and areas with the shared mission to leverage people and technology to support SDSU’s commitment to innovative teaching, research, and service. The IT Division is led by the Chief Information Officer, who is ultimately responsible for developing the long-term infrastructure, services, and strategy necessary to support the University’s mission of learning, discovery, and engagement. The IT Division has the stewardship responsibility for core IT assets on campus and the obligation to provide the services, training, and community building necessary to realize the benefits of those investments across the San Diego State University community. The IT Division is made up of 184 staff and 28 administrators. Instructional Technology Services (ITS) provides support and leadership to the university in the successful uses of technologies to enhance teaching and learning, to create effective learning environments, and to facilitate research and strategic initiatives. Instructional Technology Services is made up of twenty-two staff and four administrators. For more information regarding the IT Division, click here . Education and Experience To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Key Qualifications Experience in the operation and maintenance of a broad range of audio and video equipment, including distribution and projection systems. Three or more years of experience providing academic technology support in a higher education setting in addition to a bachelor’s degree in a similar field. Knowledge of best practices in technology applications in teaching and learning and in the delivery of academic technology support services. Knowledge of trends and future directions of technology in the learning environment. Licenses/Certifications Required California driver’s license. Certification of completion of driver safety training as required by CSU Office of Risk Management must be obtained as soon as possible after hire date Compensation and Benefits Starting salary upon appointment is not expected to exceed $6,667 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,678 - $11,547 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on February 21, 2024. To receive full consideration, apply by February 20, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Taylor Jaress at tjaress@sdsu.edu . Advertised: Feb 06 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Position Summary Under general supervision of the Learning Technologies Manager, the Instructional Designer is a member of the Faculty Instructional Technology (FIT) group of Instructional Technology Services (ITS) and works closely with ITS faculty-in-residence and faculty fellows. The Instructional Designer will contribute to faculty support programs and projects, interact on a daily basis with ITS service units, and work with SDSU faculty, staff and administrators as required. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The purpose of the Information Technology (IT) Division is to provide the technology that empowers SDSU’s success. The IT Division includes several departments and areas with the shared mission to leverage people and technology to support SDSU’s commitment to innovative teaching, research, and service. The IT Division is led by the Chief Information Officer, who is ultimately responsible for developing the long-term infrastructure, services, and strategy necessary to support the University’s mission of learning, discovery, and engagement. The IT Division has the stewardship responsibility for core IT assets on campus and the obligation to provide the services, training, and community building necessary to realize the benefits of those investments across the San Diego State University community. The IT Division is made up of 184 staff and 28 administrators. Instructional Technology Services (ITS) provides support and leadership to the university in the successful uses of technologies to enhance teaching and learning, to create effective learning environments, and to facilitate research and strategic initiatives. Instructional Technology Services is made up of twenty-two staff and four administrators. For more information regarding the IT Division, click here . Education and Experience To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Key Qualifications Experience in the operation and maintenance of a broad range of audio and video equipment, including distribution and projection systems. Three or more years of experience providing academic technology support in a higher education setting in addition to a bachelor’s degree in a similar field. Knowledge of best practices in technology applications in teaching and learning and in the delivery of academic technology support services. Knowledge of trends and future directions of technology in the learning environment. Licenses/Certifications Required California driver’s license. Certification of completion of driver safety training as required by CSU Office of Risk Management must be obtained as soon as possible after hire date Compensation and Benefits Starting salary upon appointment is not expected to exceed $6,667 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,678 - $11,547 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on February 21, 2024. To receive full consideration, apply by February 20, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Taylor Jaress at tjaress@sdsu.edu . Advertised: Feb 06 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Network Analyst SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services - Network Services Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $8,095.00 - $8,904.00 Per Month ($97,140.00 - $106,848.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Director of Network Services, the Network Analyst is responsible for hands-on support of SF State’s enterprise-wide data communications network, the underlying network infrastructure, the network hardware and the management tools which monitor these devices. The incumbent will design, install, configure, upgrade, monitor, and support multivendor network solutions. This position is responsible for supporting the network wired, wireless, and network infrastructure components. The incumbent shall interact with stakeholders in different departments across campus, throughout the CSU as well as with vendors. This position participates in CSU-wide committees on network, wireless and security topics. Position Information Network Operations Support Provide 24x7x365 support for network wired, wireless and infrastructure components (including switches, routers, wireless hardware, firewalls, and monitoring tools). Monitor network performance, resource usage, service outages, configuration changes, and error reports to provide proactive network management. Take ownership of related tickets from team's queue and perform configuration, testing, installation, maintenance, and repair of the campus network components, and follow-up with resolution. Troubleshoot and resolve network related issues in a timely manner. Work with both internal departments as well as external vendors as needed. Provide timely updates of the status. Communicate with campus community on availability and non-availability of services. Perform installation, configuration, and monitoring of campus network components. Work closely with equipment vendors and network service providers to isolate and resolve problems. Configure network firewalls to protect campus computing resources. Maintain and upgrade campus network appliances and applications by performing regular software updates in consultation with the vendors. Assist with network infrastructure installation, maintenance, and support as needed. Document, update and maintain network diagrams, and maps. Participate in CSU-wide committees that work on network and security topics. Prepare and submit network status reports as needed. Collaborate closely with the system, security, telecom, service desk and other IT teams in providing technical solutions that meet academic and administrative needs of the University. Project Management and Project Support Recommend network solutions for data communications projects based on SF State’s standards. Communicate with project team, project manager, and campus departments on project scope, deliverables, timelines, status, and risks. Prepare project proposals, reports and presentations as required. Provide recommendations and assistance for network equipment purchases, maintenance contracts, supplies and training. Network awareness, training, and compliance Maintain knowledge of SF State network standards and policies. Keep abreast of emerging technology and maintain current knowledge and understanding of network best practices to offer best solutions and protection to SF State’s systems. Participate in CSU-wide committees focusing on networks, security, and data communication related topics. Identify and implement training courses and knowledge content. Evaluate hardware and software needs for supported units and recommend available options. Serve as pilot tester for maintenance or infrastructure updates. Coordinate support activities as projects transition from development. IT Operations Participate in weekly meetings with network analysts to ensure the service levels and project timelines are met. Update the Director of Network Services on project status, service issues, staff issues and planned changes. Meet with on-campus and off-campus groups to determine network requirements for routine relocation and renovation projects. Oversee network contractors, vendors, and Student Assistants as required. Participate in regular ITS meetings. Other Duties as Assigned Other duties as required ensuring optimum information technology infrastructure and support for San Francisco State University. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills is technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgement to standard and non-standard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Bachelor's Degree in Computer Science, Information Technology, or a related science field from an accredited college or university, and considerable progressive experience in network operations including TCP/IP network, routers, switches, firewalls and WAPs. Five to seven (5-7) years experience in the installation, capacity planning, optimization, troubleshooting and management of large enterprise TCP/IP networks. Associate level Industry Certification in network management. At least four (4) years of progressive technical specialization and work in one of the following areas: TCP/IP network design and implementation Wireless design, architecture, hardware and implementation Dynamic routing protocols Wiring infrastructures VPNs Security systems and firewalls VoIP and QoS Wide Area Networking (WAN) protocols Professional or Expert level Industry Certification in network management. Experience with Alcatel-Lucent network hardware. Experience with Palo Alto Networks (PAN) firewalls. Experience with Aruba hardware. Experience with Cloud architecture and design as it relates to networking. Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, networks, security, and hardware) preferred. Demonstrated ability to utilize proven implementation methodologies and project management tools Proven success balancing multiple priorities on regular basis Proven success managing vendors and licenses Excellent oral and written communication skills as well as excellent presentation skills Strong problem-solving, leadership, team building, and organizational skills Demonstrated ability to articulate complex issues, plans and concepts to diverse populations, including management and non-technical people. Demonstrated success in delivering technology projects from idea through to operations Demonstrated success in leading complex IT projects in non-profit/higher education environment preferred An equivalent combination of education, training and/or experience that fulfills the requirements of the position may be considered. Environmental/Physical/Special This position has a regular forty-hour work schedule; the incumbent may be required to work after hours and on weekends as needed to support special projects, to respond to network events/incidents and/or to perform scheduled maintenance. The position may be required to work a hybrid schedule (some days of the week on-site and other days remote). Occasional travel to remote sites which connect to the main campus may be required. This position will be required to take part in the regular network team on-call rotation. This position may require the ability to lift 25-50 pounds and install/de-install network or security hardware (with or without reasonable accommodation) Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 16 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Network Analyst SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services - Network Services Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $8,095.00 - $8,904.00 Per Month ($97,140.00 - $106,848.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Director of Network Services, the Network Analyst is responsible for hands-on support of SF State’s enterprise-wide data communications network, the underlying network infrastructure, the network hardware and the management tools which monitor these devices. The incumbent will design, install, configure, upgrade, monitor, and support multivendor network solutions. This position is responsible for supporting the network wired, wireless, and network infrastructure components. The incumbent shall interact with stakeholders in different departments across campus, throughout the CSU as well as with vendors. This position participates in CSU-wide committees on network, wireless and security topics. Position Information Network Operations Support Provide 24x7x365 support for network wired, wireless and infrastructure components (including switches, routers, wireless hardware, firewalls, and monitoring tools). Monitor network performance, resource usage, service outages, configuration changes, and error reports to provide proactive network management. Take ownership of related tickets from team's queue and perform configuration, testing, installation, maintenance, and repair of the campus network components, and follow-up with resolution. Troubleshoot and resolve network related issues in a timely manner. Work with both internal departments as well as external vendors as needed. Provide timely updates of the status. Communicate with campus community on availability and non-availability of services. Perform installation, configuration, and monitoring of campus network components. Work closely with equipment vendors and network service providers to isolate and resolve problems. Configure network firewalls to protect campus computing resources. Maintain and upgrade campus network appliances and applications by performing regular software updates in consultation with the vendors. Assist with network infrastructure installation, maintenance, and support as needed. Document, update and maintain network diagrams, and maps. Participate in CSU-wide committees that work on network and security topics. Prepare and submit network status reports as needed. Collaborate closely with the system, security, telecom, service desk and other IT teams in providing technical solutions that meet academic and administrative needs of the University. Project Management and Project Support Recommend network solutions for data communications projects based on SF State’s standards. Communicate with project team, project manager, and campus departments on project scope, deliverables, timelines, status, and risks. Prepare project proposals, reports and presentations as required. Provide recommendations and assistance for network equipment purchases, maintenance contracts, supplies and training. Network awareness, training, and compliance Maintain knowledge of SF State network standards and policies. Keep abreast of emerging technology and maintain current knowledge and understanding of network best practices to offer best solutions and protection to SF State’s systems. Participate in CSU-wide committees focusing on networks, security, and data communication related topics. Identify and implement training courses and knowledge content. Evaluate hardware and software needs for supported units and recommend available options. Serve as pilot tester for maintenance or infrastructure updates. Coordinate support activities as projects transition from development. IT Operations Participate in weekly meetings with network analysts to ensure the service levels and project timelines are met. Update the Director of Network Services on project status, service issues, staff issues and planned changes. Meet with on-campus and off-campus groups to determine network requirements for routine relocation and renovation projects. Oversee network contractors, vendors, and Student Assistants as required. Participate in regular ITS meetings. Other Duties as Assigned Other duties as required ensuring optimum information technology infrastructure and support for San Francisco State University. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills is technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgement to standard and non-standard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Bachelor's Degree in Computer Science, Information Technology, or a related science field from an accredited college or university, and considerable progressive experience in network operations including TCP/IP network, routers, switches, firewalls and WAPs. Five to seven (5-7) years experience in the installation, capacity planning, optimization, troubleshooting and management of large enterprise TCP/IP networks. Associate level Industry Certification in network management. At least four (4) years of progressive technical specialization and work in one of the following areas: TCP/IP network design and implementation Wireless design, architecture, hardware and implementation Dynamic routing protocols Wiring infrastructures VPNs Security systems and firewalls VoIP and QoS Wide Area Networking (WAN) protocols Professional or Expert level Industry Certification in network management. Experience with Alcatel-Lucent network hardware. Experience with Palo Alto Networks (PAN) firewalls. Experience with Aruba hardware. Experience with Cloud architecture and design as it relates to networking. Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, networks, security, and hardware) preferred. Demonstrated ability to utilize proven implementation methodologies and project management tools Proven success balancing multiple priorities on regular basis Proven success managing vendors and licenses Excellent oral and written communication skills as well as excellent presentation skills Strong problem-solving, leadership, team building, and organizational skills Demonstrated ability to articulate complex issues, plans and concepts to diverse populations, including management and non-technical people. Demonstrated success in delivering technology projects from idea through to operations Demonstrated success in leading complex IT projects in non-profit/higher education environment preferred An equivalent combination of education, training and/or experience that fulfills the requirements of the position may be considered. Environmental/Physical/Special This position has a regular forty-hour work schedule; the incumbent may be required to work after hours and on weekends as needed to support special projects, to respond to network events/incidents and/or to perform scheduled maintenance. The position may be required to work a hybrid schedule (some days of the week on-site and other days remote). Occasional travel to remote sites which connect to the main campus may be required. This position will be required to take part in the regular network team on-call rotation. This position may require the ability to lift 25-50 pounds and install/de-install network or security hardware (with or without reasonable accommodation) Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 16 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Job No: 535989; 2/12/2024 INFORMATION TECHNOLOGY CONSULTANT Information Technology Consultant-Career Administrative Technology Salary Range: $4,678 - $11,547/Monthly Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; exempt classification. Essential Functions : Under the general direction of the Manager of Administrative Technology Operations, the incumbent will provide user consultation and support, as well as implement and maintain hardware, software, and server operations, create documentation, provide general server support, review existing systems, suggest improvements, and reproduce documentation and/or reports and train users in upcoming and existing IT applications and systems including but not limited to CFS, Human Resources, Facilities Maintenance system, Public Safety systems, University Advancement system, Alumni Calling Center system and workstation support. The incumbent will also facilitate communications with the functional users in identifying issues and leading the resolution of problems; is responsible for tracking and documenting problems and ensuring that problems are resolved; will analyze the business processes and workflows with the objective of finding out how they can be improved or automated in order to become more efficient and productive; provide technical and project leadership for the implementation and maintenance of administrative and financial systems as well as any other projects that may be required; ensure databases and reports are readily accessible to the user community. Ensure training and documentation are appropriate; ensure that all university security policies and procedures are followed; comply with all internal department security related policies; maintain security for systems being supported; and train users on the use of upcoming and existing information technology systems and applications. Required Qualifications & Experience : A bachelor's degree from an accredited four-year college or university in Computer Science, Computer Information Systems, Information Systems, Communication or a related field or two years of computer user consultation with emphasis in a multi-platform computing environment. The incumbent must have knowledge of administration and financial business practices, policies, and procedures; and of advanced principles and theories of the specialty area demonstrated by understanding and applying them. The incumbent must be proficient in Power Automate, web content design, Adobe Create Suite, and workflow management; creating high-quality documentation and demonstrating strong written and verbal communication skills; interpersonal and communication skills in working with users and technical resources; utilizing the Microsoft Office Suite, as well as both the Windows and MacOS operating systems; and utilizing both conventional and non-conventional technologies. The incumbent must possess exceptional customer service skills and can effectively convey technical information to functional users as well as have competence in problem identification and resolution skills. The incumbent must have the ability to adapt to emerging technological developments; integrate work-related knowledge to solve problems; and to assess current and planned systems and providing recommendations for upgrades and modifications. The incumbent must have a demonstrated interest and/or ability to work in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the California State University. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Proficient in systems including but not limited to CFS, the Financial Data Warehouse, Human Resources, Facilities Maintenance system, Public Safety systems, University Advancement system, and Alumni system. Experience offering help desk support and end-user hardware and software support and maintenance; imaging, maintaining, and upgrading computers; in a higher education university; and in Service Now ITIL. Familiarity with cloud infrastructure deployment. Knowledge of data communication network architecture, configuration, protocols, and interfaces and of internal operating system technology, computer operations, hardware, network communications, server support with active directory, and Office 365. Closing Date : Review of applications will begin on February 26, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Feb 12 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job No: 535989; 2/12/2024 INFORMATION TECHNOLOGY CONSULTANT Information Technology Consultant-Career Administrative Technology Salary Range: $4,678 - $11,547/Monthly Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; exempt classification. Essential Functions : Under the general direction of the Manager of Administrative Technology Operations, the incumbent will provide user consultation and support, as well as implement and maintain hardware, software, and server operations, create documentation, provide general server support, review existing systems, suggest improvements, and reproduce documentation and/or reports and train users in upcoming and existing IT applications and systems including but not limited to CFS, Human Resources, Facilities Maintenance system, Public Safety systems, University Advancement system, Alumni Calling Center system and workstation support. The incumbent will also facilitate communications with the functional users in identifying issues and leading the resolution of problems; is responsible for tracking and documenting problems and ensuring that problems are resolved; will analyze the business processes and workflows with the objective of finding out how they can be improved or automated in order to become more efficient and productive; provide technical and project leadership for the implementation and maintenance of administrative and financial systems as well as any other projects that may be required; ensure databases and reports are readily accessible to the user community. Ensure training and documentation are appropriate; ensure that all university security policies and procedures are followed; comply with all internal department security related policies; maintain security for systems being supported; and train users on the use of upcoming and existing information technology systems and applications. Required Qualifications & Experience : A bachelor's degree from an accredited four-year college or university in Computer Science, Computer Information Systems, Information Systems, Communication or a related field or two years of computer user consultation with emphasis in a multi-platform computing environment. The incumbent must have knowledge of administration and financial business practices, policies, and procedures; and of advanced principles and theories of the specialty area demonstrated by understanding and applying them. The incumbent must be proficient in Power Automate, web content design, Adobe Create Suite, and workflow management; creating high-quality documentation and demonstrating strong written and verbal communication skills; interpersonal and communication skills in working with users and technical resources; utilizing the Microsoft Office Suite, as well as both the Windows and MacOS operating systems; and utilizing both conventional and non-conventional technologies. The incumbent must possess exceptional customer service skills and can effectively convey technical information to functional users as well as have competence in problem identification and resolution skills. The incumbent must have the ability to adapt to emerging technological developments; integrate work-related knowledge to solve problems; and to assess current and planned systems and providing recommendations for upgrades and modifications. The incumbent must have a demonstrated interest and/or ability to work in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the California State University. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Proficient in systems including but not limited to CFS, the Financial Data Warehouse, Human Resources, Facilities Maintenance system, Public Safety systems, University Advancement system, and Alumni system. Experience offering help desk support and end-user hardware and software support and maintenance; imaging, maintaining, and upgrading computers; in a higher education university; and in Service Now ITIL. Familiarity with cloud infrastructure deployment. Knowledge of data communication network architecture, configuration, protocols, and interfaces and of internal operating system technology, computer operations, hardware, network communications, server support with active directory, and Office 365. Closing Date : Review of applications will begin on February 26, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Feb 12 2024 Pacific Standard Time Applications close: Closing Date/Time:
CA DEPARTMENT OF PARKS AND RECREATION
Sacramento, California, United States
Job Description and Duties RESEARCH DATA MANAGER (LIMITED TERM) - STRATEGIC PLANNING & RECREATION SERVICES DIVISION / STATEWIDE PLANNING BRANCH / HEADQUARTERS The reporting location for this position is Headquarters located at 715 P Street in Sacramento, CA. This position will work under the administrative direction of the Deputy Director. This position is responsible for all aspects of the DPR's Statewide GIS program within the Strategic Planning & Recreation Services Division, located in Sacramento. The incumbent oversees design and management of GIS solutions for the stewardship of Parks' resources and enrichment of the public experience, including development and maintenance of database architecture, applications, and dashboards, integration with non-GIS systems, field data acquisition, mapping, and reporting for park projects. This position also assists and coordinates with other departments, divisions, and districts, with any aspects of GIS, GNSS, and drone technology and training. This position will also be responsible for overseeing staff responding to emergency situations that may impact State Parks, such as wildfire, flooding, and pandemic response. Current FAA Part 107 Remote Pilot Certification and experience with drone systems is desirable. Training and Development Assignments may be considered. This position is designated as telework eligible. This position is a 12-month Limited-Term position that may be extended and/or become permanent. State housing is not available. For further information regarding this position, please contact Jim Newland at (619) 204-0051 or at James.Newland@parks.ca.gov . This recruitment may be used to fill identical vacancies which may occur within 180 days of the Final Filing Date of this job posting. You will find additional information about the job in the Duty Statement . Working Conditions Hybrid remote and office environment; daily and frequent use of personal computer and a variety of office software applications at a workstation; sit in a normal seated position for extended periods of time. Some field work and overnight travel required; work environment may have moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, unpleasant odors, and/or loud noises; will occasionally work outside of office in a park setting and walk on uneven ground; may lift up to 40lbs. Minimum Requirements You will find the Minimum Requirements in the Class Specification. RESEARCH DATA MANAGER Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-416677 Position #(s): 549-336-5740-905 Working Title: STATEWIDE GEOSPATIAL INFORMATION PROGRAM MANAGER Classification: RESEARCH DATA MANAGER $9,473.00 - $10,755.00 # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: 12 Month Limited Term - Full Time Department Information The mission of California State Parks is to provide for the health, inspiration, and education of the people of California by helping to preserve the state's extraordinary biological diversity, protecting its most valued natural and cultural resources, and creating opportunities for high-quality outdoor recreation. All employees are responsible for contributing to an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Department Website: http://www.parks.ca.gov Special Requirements The position(s) require(s) a valid California Drivers License (CDL). You must answer the questions addressing your CDL on your application. Ensure you provide your CDL number, class, expiration date, and any endorsements and/or restrictions. Applications must include cover letter not to exceed 2 pages with standard font and formatting, describing applicant's experience related to: negotiating and managing GIS contracts; developing and integrating new data technologies into existing GIS and data management systems; and navigating unique government organization challenges, particularly those with land management and public safety functions. Candidates that believe they meet the Minimum qualifications based on a pattern of education from the classification description (specifications) must provide a copy of your degree/transcripts and/or license along with your application (STD. 678) to be considered for this position. If selected for the position official sealed transcripts will be required prior to appointment. DO NOT include any confidential information to your application or supporting documents (i.e., Social Security Number, birthdate, marital status, medical information, examination results, method of eligibility, etc.) SROA/SURPLUS Applicants: You must check the SROA/Surplus as your claimed method of eligibility and attach your SROA/Surplus letter as an additional document. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 4/3/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Parks & Recreation Attn: Certification Unit P.O. Box 942896 Sacramento , CA 94296-0001 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Parks & Recreation Class & Hiring PO Box 942896 Sacramento , CA 94296-001 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Other - “Please see "Special Requirements" Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: The ideal candidate will have demonstrated leadership skills in a fast paced, multi-disciplinary environment, work well both independently and with others, will have excellent supervisory, verbal and written communication skills, and work well with a variety of staff and public. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: http://www.parks.ca.gov Hiring Unit Contact: Jim Newland (619) 204-0051 James.Newland@parks.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Sharon Comas - Human Rights Office (916) 653-9990 California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Instructions If submitting your completed Application Package by mail or hand delivery, you must include the Position # 549-336-5740-400 and the Job Control # JC-416677 in the “Examination or Job Title for which you are applying” section on the STD. 678. Note: If you are applying for multiple positions, you must complete a STD. 678 for each position separately. Incomplete applications or applications received with multiple positions listed on one application will not be considered. Employment History on the STD 678 must be complete and include dates, accurate hours per week, total time worked, duties and responsibilities, and contact names and phone numbers of supervisors. Failure to submit a completed STD 678 may result in you being screened out. Only the most qualified candidates will be invited to an interview. Eligibility Information To be appointed you must satisfy one of the following requirements: List Eligibility - Successfully complete the civil service exam for Research Data Manager. Click here for more information on how to apply for the exam. NOTE: Please refer to the exam bulletin for the frequency of administration of this exam. Transfer Eligibility - Must have current employment with the State of California in the same classification or in a classification that is comparable. If in a different classification, you must meet the minimum qualifications (see Minimum Qualifications section and associated links above). Reinstatement Eligibility - Previously obtained permanent employment with the State of California in the same classification or in a classification that is comparable. If in a different classification, you must meet the minimum qualifications (see Minimum Qualifications section and associated links above). In some special circumstances, candidates who meet the Minimum Qualifications for the position, but who do not have one of the types of eligibility listed above, may be hired. However, this is rare, and the preferred method of appointment is through eligibility as described above. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 4/3/2024
Mar 21, 2024
Full Time
Job Description and Duties RESEARCH DATA MANAGER (LIMITED TERM) - STRATEGIC PLANNING & RECREATION SERVICES DIVISION / STATEWIDE PLANNING BRANCH / HEADQUARTERS The reporting location for this position is Headquarters located at 715 P Street in Sacramento, CA. This position will work under the administrative direction of the Deputy Director. This position is responsible for all aspects of the DPR's Statewide GIS program within the Strategic Planning & Recreation Services Division, located in Sacramento. The incumbent oversees design and management of GIS solutions for the stewardship of Parks' resources and enrichment of the public experience, including development and maintenance of database architecture, applications, and dashboards, integration with non-GIS systems, field data acquisition, mapping, and reporting for park projects. This position also assists and coordinates with other departments, divisions, and districts, with any aspects of GIS, GNSS, and drone technology and training. This position will also be responsible for overseeing staff responding to emergency situations that may impact State Parks, such as wildfire, flooding, and pandemic response. Current FAA Part 107 Remote Pilot Certification and experience with drone systems is desirable. Training and Development Assignments may be considered. This position is designated as telework eligible. This position is a 12-month Limited-Term position that may be extended and/or become permanent. State housing is not available. For further information regarding this position, please contact Jim Newland at (619) 204-0051 or at James.Newland@parks.ca.gov . This recruitment may be used to fill identical vacancies which may occur within 180 days of the Final Filing Date of this job posting. You will find additional information about the job in the Duty Statement . Working Conditions Hybrid remote and office environment; daily and frequent use of personal computer and a variety of office software applications at a workstation; sit in a normal seated position for extended periods of time. Some field work and overnight travel required; work environment may have moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, unpleasant odors, and/or loud noises; will occasionally work outside of office in a park setting and walk on uneven ground; may lift up to 40lbs. Minimum Requirements You will find the Minimum Requirements in the Class Specification. RESEARCH DATA MANAGER Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-416677 Position #(s): 549-336-5740-905 Working Title: STATEWIDE GEOSPATIAL INFORMATION PROGRAM MANAGER Classification: RESEARCH DATA MANAGER $9,473.00 - $10,755.00 # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: 12 Month Limited Term - Full Time Department Information The mission of California State Parks is to provide for the health, inspiration, and education of the people of California by helping to preserve the state's extraordinary biological diversity, protecting its most valued natural and cultural resources, and creating opportunities for high-quality outdoor recreation. All employees are responsible for contributing to an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Department Website: http://www.parks.ca.gov Special Requirements The position(s) require(s) a valid California Drivers License (CDL). You must answer the questions addressing your CDL on your application. Ensure you provide your CDL number, class, expiration date, and any endorsements and/or restrictions. Applications must include cover letter not to exceed 2 pages with standard font and formatting, describing applicant's experience related to: negotiating and managing GIS contracts; developing and integrating new data technologies into existing GIS and data management systems; and navigating unique government organization challenges, particularly those with land management and public safety functions. Candidates that believe they meet the Minimum qualifications based on a pattern of education from the classification description (specifications) must provide a copy of your degree/transcripts and/or license along with your application (STD. 678) to be considered for this position. If selected for the position official sealed transcripts will be required prior to appointment. DO NOT include any confidential information to your application or supporting documents (i.e., Social Security Number, birthdate, marital status, medical information, examination results, method of eligibility, etc.) SROA/SURPLUS Applicants: You must check the SROA/Surplus as your claimed method of eligibility and attach your SROA/Surplus letter as an additional document. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 4/3/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Parks & Recreation Attn: Certification Unit P.O. Box 942896 Sacramento , CA 94296-0001 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Parks & Recreation Class & Hiring PO Box 942896 Sacramento , CA 94296-001 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Other - “Please see "Special Requirements" Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: The ideal candidate will have demonstrated leadership skills in a fast paced, multi-disciplinary environment, work well both independently and with others, will have excellent supervisory, verbal and written communication skills, and work well with a variety of staff and public. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: http://www.parks.ca.gov Hiring Unit Contact: Jim Newland (619) 204-0051 James.Newland@parks.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Sharon Comas - Human Rights Office (916) 653-9990 California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Instructions If submitting your completed Application Package by mail or hand delivery, you must include the Position # 549-336-5740-400 and the Job Control # JC-416677 in the “Examination or Job Title for which you are applying” section on the STD. 678. Note: If you are applying for multiple positions, you must complete a STD. 678 for each position separately. Incomplete applications or applications received with multiple positions listed on one application will not be considered. Employment History on the STD 678 must be complete and include dates, accurate hours per week, total time worked, duties and responsibilities, and contact names and phone numbers of supervisors. Failure to submit a completed STD 678 may result in you being screened out. Only the most qualified candidates will be invited to an interview. Eligibility Information To be appointed you must satisfy one of the following requirements: List Eligibility - Successfully complete the civil service exam for Research Data Manager. Click here for more information on how to apply for the exam. NOTE: Please refer to the exam bulletin for the frequency of administration of this exam. Transfer Eligibility - Must have current employment with the State of California in the same classification or in a classification that is comparable. If in a different classification, you must meet the minimum qualifications (see Minimum Qualifications section and associated links above). Reinstatement Eligibility - Previously obtained permanent employment with the State of California in the same classification or in a classification that is comparable. If in a different classification, you must meet the minimum qualifications (see Minimum Qualifications section and associated links above). In some special circumstances, candidates who meet the Minimum Qualifications for the position, but who do not have one of the types of eligibility listed above, may be hired. However, this is rare, and the preferred method of appointment is through eligibility as described above. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 4/3/2024
WAKE COUNTY, NC
Raleigh, North Carolina, United States
What You'll Be Doing This Facilities Systems Engineer position (Facility Systems and Technology Specialist) serves in the General Services Administration Department supporting the Controlled Systems team. GSA has over 55 propriety systems that are supported by the Controlled Systems team. These systems are key components of business processes across the department. The position will focus on the department’s critical software systems, including the Fleet Information System, Telematics System, Fuel Management Systems, Parking and Revenue Control System, Maintenance Management System and Facility Management System, as well as providing assistance on other GSA systems and information technology infrastructure. Key Responsibilities: Gain understanding of controlled systems and the end users’ operational practices to provide reactive and proactive support with data management Provide technological support of controlled systems to GSA and its respective divisions Maintain and upgrade critical GSA computer systems and interfaces Analyze, design, construct, document and manage engineering-controlled systems that include end of line devices, field panels, networks and related firmware and specialized equipment gateways Maintain and develop application configurations specific to GSA, research and enact system enhancements, monitor system performance and activity and troubleshoot hardware and software problems Monitor and ensure scheduled events in controlled systems are functioning as designed Restore systems and databases from backups when failures occur Develop and maintain import routines utilizing application tools and SSIS Verify accuracy of imported and hand-entered data using a combination of SQL Queries, SSRS Reports and Power BI Utilize SQL coding skills in an up to date and efficient manner Design, analyze and validate customized data reports to provide Key Performance Indicators, ensure data integrity and provide operational improvements Develop visualizations within Power-BI in order to represent individual work group data trends in order to provide management the tools to make data driven decisions Plan, test and implement software and hardware upgrades and version updates to various control systems Develop and provide reports to users on regular and ad hoc basis Work with vendors in researching and recommending new products and troubleshooting software problems or questions Serve as liaison between vendors, departments, teams and users to allow timely and efficient project conclusion Provide software system support to the respective GSA divisions in the areas of building information and controlled systems, work order management, corporate and detention electronic security systems and other systems as necessary Note: A criminal background check will be conducted. (Credit Check, Criminal Record Check, NC Driver’s License) About Our Team General Services Administration (GSA) manages Wake County owned and leased facilities, the Wake County fleet, provides criminal justice support and supports many General Government business units. GSA is dedicated to ensuring safe, productive work environments and safe, reliable vehicles for our customers. The Basics (Required Education and Experience) Bachelor’s degree in Engineering, Information Technology and Facility Management or related field Three years of job related experience A valid driver's license and "safe" driving record Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) Five years of experience in Database querying and administration; Application Management; Database Reporting; Controlled Systems; Operations and Planning Microsoft or other IT Certifications Experience in SQL Server, FM Systems, Facility/Fleet Management Softwares, Maximo, Power BI How Will We Know You're 'The One'? Strong troubleshooting skills with the ability to take data from multiple sources to identify the point of failure Ability to establish, configure, test and maintain operating systems, application software and system management tools Strong understanding of computer systems, database structures and building control systems Excellent computer skills including the ability to manipulate large databases and extract relevant information Experience with relational databases, database structures and database management tools; experience with SQL Server Integration Services or similar database integration applications; experience with Power BI and SSRS Reporting Ability to gain business practice knowledge of database applications in order to validate data results and ensure data accuracy Capable to analyze data and produce meaningful trend and dashboard tools for application users Advanced critical thinking and project management skills with ability to multi-task and prioritize Ability to exercise independent and sound judgment in performing the duties of the position Excellent organizational skills with the ability to interact and communicate effectively with individuals at all levels of the organization with tact and diplomacy and excellent interpersonal, communication and customer service skills Ability to be detail-oriented and possess strong analytical skills Superior customer service skills with integrity and commitment to collaboration and forward-thinking efficiency Ability to work in a team environment Ability to identify problems, determine possible solutions and actively work to resolve the issues with sound judgement About This Position Location: General Services Center Raleigh, NC 27610 Employment Type: Regular Work Schedule: Mon-Fri 7:30am-4:30pm Hiring Range: $72,051 - $115,2868 Market Range: 72,051.00 - 129,698.00 Posting Closing Date: This position is open until filled and may close at any time. What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Mar 08, 2024
What You'll Be Doing This Facilities Systems Engineer position (Facility Systems and Technology Specialist) serves in the General Services Administration Department supporting the Controlled Systems team. GSA has over 55 propriety systems that are supported by the Controlled Systems team. These systems are key components of business processes across the department. The position will focus on the department’s critical software systems, including the Fleet Information System, Telematics System, Fuel Management Systems, Parking and Revenue Control System, Maintenance Management System and Facility Management System, as well as providing assistance on other GSA systems and information technology infrastructure. Key Responsibilities: Gain understanding of controlled systems and the end users’ operational practices to provide reactive and proactive support with data management Provide technological support of controlled systems to GSA and its respective divisions Maintain and upgrade critical GSA computer systems and interfaces Analyze, design, construct, document and manage engineering-controlled systems that include end of line devices, field panels, networks and related firmware and specialized equipment gateways Maintain and develop application configurations specific to GSA, research and enact system enhancements, monitor system performance and activity and troubleshoot hardware and software problems Monitor and ensure scheduled events in controlled systems are functioning as designed Restore systems and databases from backups when failures occur Develop and maintain import routines utilizing application tools and SSIS Verify accuracy of imported and hand-entered data using a combination of SQL Queries, SSRS Reports and Power BI Utilize SQL coding skills in an up to date and efficient manner Design, analyze and validate customized data reports to provide Key Performance Indicators, ensure data integrity and provide operational improvements Develop visualizations within Power-BI in order to represent individual work group data trends in order to provide management the tools to make data driven decisions Plan, test and implement software and hardware upgrades and version updates to various control systems Develop and provide reports to users on regular and ad hoc basis Work with vendors in researching and recommending new products and troubleshooting software problems or questions Serve as liaison between vendors, departments, teams and users to allow timely and efficient project conclusion Provide software system support to the respective GSA divisions in the areas of building information and controlled systems, work order management, corporate and detention electronic security systems and other systems as necessary Note: A criminal background check will be conducted. (Credit Check, Criminal Record Check, NC Driver’s License) About Our Team General Services Administration (GSA) manages Wake County owned and leased facilities, the Wake County fleet, provides criminal justice support and supports many General Government business units. GSA is dedicated to ensuring safe, productive work environments and safe, reliable vehicles for our customers. The Basics (Required Education and Experience) Bachelor’s degree in Engineering, Information Technology and Facility Management or related field Three years of job related experience A valid driver's license and "safe" driving record Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) Five years of experience in Database querying and administration; Application Management; Database Reporting; Controlled Systems; Operations and Planning Microsoft or other IT Certifications Experience in SQL Server, FM Systems, Facility/Fleet Management Softwares, Maximo, Power BI How Will We Know You're 'The One'? Strong troubleshooting skills with the ability to take data from multiple sources to identify the point of failure Ability to establish, configure, test and maintain operating systems, application software and system management tools Strong understanding of computer systems, database structures and building control systems Excellent computer skills including the ability to manipulate large databases and extract relevant information Experience with relational databases, database structures and database management tools; experience with SQL Server Integration Services or similar database integration applications; experience with Power BI and SSRS Reporting Ability to gain business practice knowledge of database applications in order to validate data results and ensure data accuracy Capable to analyze data and produce meaningful trend and dashboard tools for application users Advanced critical thinking and project management skills with ability to multi-task and prioritize Ability to exercise independent and sound judgment in performing the duties of the position Excellent organizational skills with the ability to interact and communicate effectively with individuals at all levels of the organization with tact and diplomacy and excellent interpersonal, communication and customer service skills Ability to be detail-oriented and possess strong analytical skills Superior customer service skills with integrity and commitment to collaboration and forward-thinking efficiency Ability to work in a team environment Ability to identify problems, determine possible solutions and actively work to resolve the issues with sound judgement About This Position Location: General Services Center Raleigh, NC 27610 Employment Type: Regular Work Schedule: Mon-Fri 7:30am-4:30pm Hiring Range: $72,051 - $115,2868 Market Range: 72,051.00 - 129,698.00 Posting Closing Date: This position is open until filled and may close at any time. What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Information Security Officer Administrator Level (for MPP positions only) This position is an Administrator III in the California State University Management Personnel Plan (MPP), reporting to the AVP and Chief Information Officer of Information Technology Services SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services Appointment Type At-Will Time Base Full-Time Work Schedule Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $12,915.00 - $13,500.00 Per Month ($154,980.00 - $162,000.00 Annually) Salary is commensurate with experience. Position Summary Under the general direction of the AVP and Chief Information Officer (CIO) and coordinating with the other Directors/Managers in Information Technology Services (ITS), the Director of Information Security and Information Security Officer (ISO) will coordinate and lead the Information Security Team at SF State. The incumbent will act as the SF State’s information security and privacy representative with respect to inquiries from customers, partners, and the public regarding SF State’s information security and privacy strategy; act as liaison to law enforcement agencies while pursuing the sources of network attacks and information thefts; balance security needs with the SF State’s strategic business plan, identify risk factors, and determine solutions to both; develop security and privacy policies and procedures that provide adequate business application protection without interfering with core business requirements; plan and test responses to security breaches, including the discussion of the event with customers, partners, or the public; oversee the selection, testing, configuration, deployment, and maintenance of security products; oversee a staff of employees responsible for security operations. Position Information Information Security Operation Manage an information security operational program that contains administrative, technical and physical safeguards designed to protect SF State information assets Document, and provide direction for mitigation of incidents involving SF State information assets Manage, develop and present security awareness training programs Manage incidents involving SF State information assets Facilitate and direct a campus vulnerability management program; manage and oversee the process of gathering, analyzing and assessing the current and future threat landscape, as well as providing a realistic overview of risks and threats in the enterprise environment Provide regular executive level status reports on campus breaches, incidents, compliance, and other information security metrics Work with campus leadership, Enterprise Risk Management, and legal counsel to provide primary lead activities in supporting CO and campus litigation processes, forensic activities, eDiscovery and security audits Plan, manage, and coordinate information security and privacy risk assessments; identify, track, and report issues and concerns to management; develop guidelines to ensure SF State business processes address information security and privacy risks; develop, implement and enforce information security requirements and solutions in collaboration with ITS and Chancellor’s Office Information Security Advisory Council (ISAC); lead in the development/adoption and enforcement of information security policies, procedures and standards; conduct and complete a periodic review of required regulations and reports; manage 3 rd party information security risks Serve as primary liaison with various University departments, including but not limited to Department of Public Safety, Audit and Advisory Services, Enrollment Management, Human Resources, Enterprise Risk Management, University Counsel, Dean of Students, and Fiscal Affairs; advise and train on campus-wide security related issues/processes; serve as liaison with other campus ISOs, the Chancellor's Office and outside auditors and organizations related to information security and privacy issues; facilitate campus stakeholder meetings to ensure campus alignment on information security and privacy matters Oversee and/or assist in performing on-going security monitoring of organization information systems Manage and provide technical leadership of information security projects Manage day-to-day information security operations; assist with oversight of change requests and attend change management meetings Perform other duties or special projected as assigned Information Security Strategy Manage and provide leadership in the administration of the information security and privacy program strategy and governance Identify process improvement opportunities and develop subsequent plans of action to resolve gaps with minimal management intervention Develop and document procedures to comply with applicable laws, regulations, and CSU policies governing information security and privacy protection, as well as serve as the primary point of contact and liaison for the Governance, Risk, and Compliance system Suggest and lead in the development of risk management strategies to identify and mitigate threats and vulnerabilities to information assets Lead the development of, and management of the information security plan that contains safeguards designed to protect SF State information assets Refine and develop, as necessary, new campus policies, standards and procedures governing information security and privacy protection that align with and support the SF State plan and strategy Minimum Qualifications Bachelor's degree in Information Technology or similar degree (or equivalent combination of education and experience) required; Seven to ten years in progressively responsible IT roles, including enterprise-level support, information security or related field Project management experience with demonstrated success in leading complex IT projects in non-profit/higher education environment preferred Demonstrated excellent collaborative, management, leadership, communication and presentation skills Extensive knowledge related to experience with security incident response planning and resolution Demonstrated ability to develop and communicate effective recommendations for securing information assets to executives, management, and staff Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, applications, networks, security and hardware) A working knowledge of information security practices and concepts including: access controls and identity management, risk management, ISO 27001/27002 standards, security information and event management (SIEM), and security operations Extensive experience with policy development, procurement contract negotiation and information security awareness and training Must be detailed and a logical thinker with Strong problem-solving, leadership, team building, and organizational skills Ability to motivate team members Must be self-motivated and maintain positive and effective working relationships Preferred Qualifications Advanced degree is highly desirable Certifications such as Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), Certified Information Technology Infrastructure Library (ITIL) Foundation are desirable Certifications such as Certified Privacy Program Manager (CIPM) or Project Management Professional (PMP) are beneficial Experience with cyber security frameworks such as ISO 27000, NIST 800 Experience with the following security or privacy compliance programs: PCI-DSS, HIPAA, GDPR, GLBA, and FERPA is desirable May need to work weekend and/or early morning / night hours for special projects or on-call Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 20 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Information Security Officer Administrator Level (for MPP positions only) This position is an Administrator III in the California State University Management Personnel Plan (MPP), reporting to the AVP and Chief Information Officer of Information Technology Services SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services Appointment Type At-Will Time Base Full-Time Work Schedule Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $12,915.00 - $13,500.00 Per Month ($154,980.00 - $162,000.00 Annually) Salary is commensurate with experience. Position Summary Under the general direction of the AVP and Chief Information Officer (CIO) and coordinating with the other Directors/Managers in Information Technology Services (ITS), the Director of Information Security and Information Security Officer (ISO) will coordinate and lead the Information Security Team at SF State. The incumbent will act as the SF State’s information security and privacy representative with respect to inquiries from customers, partners, and the public regarding SF State’s information security and privacy strategy; act as liaison to law enforcement agencies while pursuing the sources of network attacks and information thefts; balance security needs with the SF State’s strategic business plan, identify risk factors, and determine solutions to both; develop security and privacy policies and procedures that provide adequate business application protection without interfering with core business requirements; plan and test responses to security breaches, including the discussion of the event with customers, partners, or the public; oversee the selection, testing, configuration, deployment, and maintenance of security products; oversee a staff of employees responsible for security operations. Position Information Information Security Operation Manage an information security operational program that contains administrative, technical and physical safeguards designed to protect SF State information assets Document, and provide direction for mitigation of incidents involving SF State information assets Manage, develop and present security awareness training programs Manage incidents involving SF State information assets Facilitate and direct a campus vulnerability management program; manage and oversee the process of gathering, analyzing and assessing the current and future threat landscape, as well as providing a realistic overview of risks and threats in the enterprise environment Provide regular executive level status reports on campus breaches, incidents, compliance, and other information security metrics Work with campus leadership, Enterprise Risk Management, and legal counsel to provide primary lead activities in supporting CO and campus litigation processes, forensic activities, eDiscovery and security audits Plan, manage, and coordinate information security and privacy risk assessments; identify, track, and report issues and concerns to management; develop guidelines to ensure SF State business processes address information security and privacy risks; develop, implement and enforce information security requirements and solutions in collaboration with ITS and Chancellor’s Office Information Security Advisory Council (ISAC); lead in the development/adoption and enforcement of information security policies, procedures and standards; conduct and complete a periodic review of required regulations and reports; manage 3 rd party information security risks Serve as primary liaison with various University departments, including but not limited to Department of Public Safety, Audit and Advisory Services, Enrollment Management, Human Resources, Enterprise Risk Management, University Counsel, Dean of Students, and Fiscal Affairs; advise and train on campus-wide security related issues/processes; serve as liaison with other campus ISOs, the Chancellor's Office and outside auditors and organizations related to information security and privacy issues; facilitate campus stakeholder meetings to ensure campus alignment on information security and privacy matters Oversee and/or assist in performing on-going security monitoring of organization information systems Manage and provide technical leadership of information security projects Manage day-to-day information security operations; assist with oversight of change requests and attend change management meetings Perform other duties or special projected as assigned Information Security Strategy Manage and provide leadership in the administration of the information security and privacy program strategy and governance Identify process improvement opportunities and develop subsequent plans of action to resolve gaps with minimal management intervention Develop and document procedures to comply with applicable laws, regulations, and CSU policies governing information security and privacy protection, as well as serve as the primary point of contact and liaison for the Governance, Risk, and Compliance system Suggest and lead in the development of risk management strategies to identify and mitigate threats and vulnerabilities to information assets Lead the development of, and management of the information security plan that contains safeguards designed to protect SF State information assets Refine and develop, as necessary, new campus policies, standards and procedures governing information security and privacy protection that align with and support the SF State plan and strategy Minimum Qualifications Bachelor's degree in Information Technology or similar degree (or equivalent combination of education and experience) required; Seven to ten years in progressively responsible IT roles, including enterprise-level support, information security or related field Project management experience with demonstrated success in leading complex IT projects in non-profit/higher education environment preferred Demonstrated excellent collaborative, management, leadership, communication and presentation skills Extensive knowledge related to experience with security incident response planning and resolution Demonstrated ability to develop and communicate effective recommendations for securing information assets to executives, management, and staff Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, applications, networks, security and hardware) A working knowledge of information security practices and concepts including: access controls and identity management, risk management, ISO 27001/27002 standards, security information and event management (SIEM), and security operations Extensive experience with policy development, procurement contract negotiation and information security awareness and training Must be detailed and a logical thinker with Strong problem-solving, leadership, team building, and organizational skills Ability to motivate team members Must be self-motivated and maintain positive and effective working relationships Preferred Qualifications Advanced degree is highly desirable Certifications such as Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), Certified Information Technology Infrastructure Library (ITIL) Foundation are desirable Certifications such as Certified Privacy Program Manager (CIPM) or Project Management Professional (PMP) are beneficial Experience with cyber security frameworks such as ISO 27000, NIST 800 Experience with the following security or privacy compliance programs: PCI-DSS, HIPAA, GDPR, GLBA, and FERPA is desirable May need to work weekend and/or early morning / night hours for special projects or on-call Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 20 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Housing and Business Applications Analyst SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $6,667 - $7,084 Per Month ($80,004.00 - $85,008.00 Annually) Salary is commensurate with experience. Position Summary The employee, reporting to the Director of Web and Mobile Applications, serves as a business applications analyst and software developer for business applications maintained by the Web and Mobile Applications unit in support of student housing, dining, and conference services. The housing and business applications analyst performs systems analysis, configuration, development, programming, documentation and support for business applications including the resident and property management platform, campus commerce platform, and custom integrations into other SF State applications. Position Information Provide analysis and development of university resident and property management platform, campus commerce platform, and integrations into other campus systems Engage with campus constituents to identify and document software/system purpose, work flow issues, output needs, and to determine overall functional and technical system requirements and specifications Analyze requirements and, in collaboration with information technology peers, design appropriate solutions Work with project leadership, constituents, and application programmers to estimate and document project resource requirements Develop alternative solutions and conduct feasibility studies Evaluate the procurement of third party software and troubleshoot new software installations Design, test, document, and implement SQL queries on Oracle, MSSQL, MySQL, or similar Maintain custom application integration solutions using scalable and maintainable approaches in collaboration with other technical experts Write software and scripts to meet user specifications Work with user community to understand data access and integration needs Develop test plans and work with users to test and debug programs Construct flow charts, data flow diagrams, and similar documentation Knowledge of system security requirements Ability to use project management techniques and tools to track and report on project status and mitigate identified risks Provide end-user support and reporting for all supported applications and integrations Assist operations in problem determination and resolution Triage, troubleshoot, and resolve application issues, understanding and supporting processes and applications across multiple business areas Review and manage incoming support tickets in a timely manner Support multi-vendor and multi-protocol middleware technologies for databases and applications Write documentation to provide user support for new or modified programs and production/operation procedures At all times: Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others, and the office environment. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Education/Work Experience Bachelor’s degree in computer science, information systems, information technology, or related field; equivalent experience can be substituted for education on a year-for-year basis. A minimum of 3 years of experience in the following: a database structured query language, a high-level programming language, project management, requirements analysis, user support. Knowledge Understanding of business and technical workflows; basic networking and firewall functions. Skills/Abilities Work independently with consultation with team lead as required; perform multiple tasks concurrently and respond to emergency situations effectively Strong oral and written communication skills with professional presentation skills Strong computer science fundamentals; able to create scalable and maintainable solutions Provide technical end-user support to users with varying levels of expertise and knowledge Recognize and resolve application related problems through effective troubleshooting and collaboration with other technical experts Experience collecting user requirements, performing systems analysis, designing an appropriate solution, and estimating time and resources required to complete Experience with relational database analysis and design and the use of structured query languages like Oracle SQL Experience designing and building application integrations with scripting languages like PowerShell, Batch, Visual Basic, Java, Unix shell Experience with StarRez or OneSite resident and property management systems Experience with Agile methodology Experience with higher education institutions Pre-Employment Requirements This position requires the successful completion of a background check. The employee Eligibility to Work The employee maybe required to sit in an open office environment with other project team members. This is an exempt position and is not subject or eligible for overtime or compensatory time off. The employee may be required to work outside of their regular work schedule to perform maintenance, deployment, or other support activities. The employee will be required to be available by cell phone and may be called after work hours to respond to critical service outages. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Nov 21 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Housing and Business Applications Analyst SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $6,667 - $7,084 Per Month ($80,004.00 - $85,008.00 Annually) Salary is commensurate with experience. Position Summary The employee, reporting to the Director of Web and Mobile Applications, serves as a business applications analyst and software developer for business applications maintained by the Web and Mobile Applications unit in support of student housing, dining, and conference services. The housing and business applications analyst performs systems analysis, configuration, development, programming, documentation and support for business applications including the resident and property management platform, campus commerce platform, and custom integrations into other SF State applications. Position Information Provide analysis and development of university resident and property management platform, campus commerce platform, and integrations into other campus systems Engage with campus constituents to identify and document software/system purpose, work flow issues, output needs, and to determine overall functional and technical system requirements and specifications Analyze requirements and, in collaboration with information technology peers, design appropriate solutions Work with project leadership, constituents, and application programmers to estimate and document project resource requirements Develop alternative solutions and conduct feasibility studies Evaluate the procurement of third party software and troubleshoot new software installations Design, test, document, and implement SQL queries on Oracle, MSSQL, MySQL, or similar Maintain custom application integration solutions using scalable and maintainable approaches in collaboration with other technical experts Write software and scripts to meet user specifications Work with user community to understand data access and integration needs Develop test plans and work with users to test and debug programs Construct flow charts, data flow diagrams, and similar documentation Knowledge of system security requirements Ability to use project management techniques and tools to track and report on project status and mitigate identified risks Provide end-user support and reporting for all supported applications and integrations Assist operations in problem determination and resolution Triage, troubleshoot, and resolve application issues, understanding and supporting processes and applications across multiple business areas Review and manage incoming support tickets in a timely manner Support multi-vendor and multi-protocol middleware technologies for databases and applications Write documentation to provide user support for new or modified programs and production/operation procedures At all times: Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others, and the office environment. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Education/Work Experience Bachelor’s degree in computer science, information systems, information technology, or related field; equivalent experience can be substituted for education on a year-for-year basis. A minimum of 3 years of experience in the following: a database structured query language, a high-level programming language, project management, requirements analysis, user support. Knowledge Understanding of business and technical workflows; basic networking and firewall functions. Skills/Abilities Work independently with consultation with team lead as required; perform multiple tasks concurrently and respond to emergency situations effectively Strong oral and written communication skills with professional presentation skills Strong computer science fundamentals; able to create scalable and maintainable solutions Provide technical end-user support to users with varying levels of expertise and knowledge Recognize and resolve application related problems through effective troubleshooting and collaboration with other technical experts Experience collecting user requirements, performing systems analysis, designing an appropriate solution, and estimating time and resources required to complete Experience with relational database analysis and design and the use of structured query languages like Oracle SQL Experience designing and building application integrations with scripting languages like PowerShell, Batch, Visual Basic, Java, Unix shell Experience with StarRez or OneSite resident and property management systems Experience with Agile methodology Experience with higher education institutions Pre-Employment Requirements This position requires the successful completion of a background check. The employee Eligibility to Work The employee maybe required to sit in an open office environment with other project team members. This is an exempt position and is not subject or eligible for overtime or compensatory time off. The employee may be required to work outside of their regular work schedule to perform maintenance, deployment, or other support activities. The employee will be required to be available by cell phone and may be called after work hours to respond to critical service outages. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Nov 21 2023 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Technical Project Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services/Project Management Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $6,250.00 - $6,845.00 Per Month ($75,000.00 - $82,140.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Manager of the Project Management Office, this position will work under minimal direction to independently coordinate, plan, support, and execute enterprise-wide and division information technology projects. The incumbent will manage the Project Management Life Cycle from beginning to end, establish multi-disciplinary stakeholder and project team buy-in, apply his or her knowledge and understanding of industry-accepted methodologies (i.e., Project Management Body of Knowledge [PMBOK]) and lessons learned from past experience to facilitate project success. The Technical Project Manager will provide imaginative, thorough, and practicable solutions to a wide range of problems. Using technical experience and training, the incumbent works with all the Information Technology Services departments and functional divisions during the course of managing projects, with an emphasis on projects incorporating technology to support student success, teaching, learning, and research. The incumbent will also work with the Director, other project managers, and ITS colleagues to develop and implement maturing project management policies and procedures. This incumbent will develop a thorough understanding of Information Technology services and how they each support projects. Position Information Plans Projects Under minimal direction: Consults with project sponsors to clarify project scope, deliverables, timelines, and analyze risk. Interacts with users and other stakeholders (administration, faculty, staff, students, vendors) to further understand requirements. Develops the project plan as needed to identify and organize project resources, assigning and clarifying roles and responsibilities, establish project schedule, plan for communication, risk, budget, and quality assurance Uses presentation and communication skills and tools to communicate project vision and plans to team and stakeholders. Works with Information Security, Networking, Operations, Identity Management, and other information technology departments to plan for proper system and security design, best practices, and service transition. Works with Service Desk and IT Training and Communications Coordinator to plan project communications to the users and campus community. Documents project planning in the project and portfolio management tool. Executes Technical Projects Applies certified PM tools and methodologies to achieve project milestones, maintain scope, and execute project plans. Observes project team dynamics to ensure effective team member synergies and to resolve team issues. Creates progressive milestones to recognize successes, provide feedback, and motivate the project team. Gathers and analyzes project metrics to evaluate project performance and to manage issues, risk and changes of scope. Coordinates with technical managers and resources from Information Security, Networking, Operations and other information technology departments to execute the plan, utilizing past experience and knowledge to look for gaps or risks. Communicates with stakeholders, senior management and project leaders to discuss issues and resolutions and to authorize scope changes. Maintains project status and appropriate documents such as requirements, issues, and risk in the project and portfolio management tool. Monitors and Controls Projects Utilizes PM tools to manage project timelines and accuracy, ensure project resource commitments are met, and track activities and variances. Performs assessments throughout projects to identify risks and their potential impact and to develop response strategies for managing and mitigating risk factors. Using email, Word, Visio, Excel, and the project software as appropriate, interacts with project customers to verify completion dates, review milestone expectations, and to manage Information Technology Services (ITS) personnel resource schedules. Interacts with Functional Managers to manage resources and to meet project commitments and avoid delays and conflicts. Offers sponsors solutions to problems with imaginative, thorough, and practicable solutions. Closes Projects Evaluates project achievements and facilitates the “lessons learned” process to provide documented historical information for future projects. Obtains formal approvals for closing project plans to ensure deliverables met requirements and expectations. Works with the Service Desk and the Applications Manager on formal handover. Surveys customers, stakeholders, sponsors, and team members to gather input on project quality, metrics performance and recommendations for improvement. Stores documents, creates final status, finalizes project plan, and formally closes the project in the project and portfolio management tool. Project Governance Assist with implementation and improvement of yearly Project Governance process and Project Management processes Reviews project requests and works with requestor and team to get estimates. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Education Bachelor’s degree in related area such as Computer Science, Management Information Systems, Information Technology, Business, or related field from an accredited university. Work Experience Minimum 3+ years experience and proven ability to independently plan and manage complex projects with a technical component and with broad division or university impact. Knowledge, skills and abilities: Working knowledge of an ability to apply the Project Management Body of Knowledge (PMBOK) Demonstrated ability to work and communicate effectively with users at multiple levels of the organization Excellent communication skills including writing, speaking, facilitation, and presentations Demonstrated experience successfully working with Information Security, Systems, Networking, Service Desk and other IT departments to plan for proper system and security design and best practices during project planning, execution, and transition Demonstrated personal accountability and creative problem solving skills Demonstrated experience and commitment to providing excellent service to diverse faculty, staff, and students Demonstrated experience with effectively completing assignments, prioritizing based on strategic goals, and meeting deadlines Experience using project and portfolio management software (such as Jira/Confluence, etc.) for documentating, storing, and sharing project charter information, plans and schedules, team information, issues, risks, and communications Experience leading projects in a matrixed IT environment that involve aspects of IT Governance such as web governance, data governance, etc. Experience implementing process improvement and process automation Experience working with users, leaders, and decision makers to ensure strategic and effective decision making occurs in process and project work Demonstrated understanding and applicable experience of higher education organizational structures and mission Project Management Professional (PMP) certification Familiarity with Agile (Scrum) concepts Demonstrated knowledge of Microsoft Office products (e.g. Excel, Word, Visio etc.) Ability to effectively present process improvement ideas, alternative solutions, and workflow concepts in applicable written or presentation formats such as Context Diagrams, Use Cases, Workflow and Swim Lane Diagrams Ability to use consultative and facilitative skills to gain consensus on specific outcomes and requirements Environmental/Physical/Special The incumbent may be required to sit in an open office environment with other project team members. This is an exempt position and is not subject or eligible for overtime or compensatory time off. The incumbent may be required to work outside of their regular work schedule for special projects. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Nov 20 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Technical Project Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services/Project Management Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $6,250.00 - $6,845.00 Per Month ($75,000.00 - $82,140.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Manager of the Project Management Office, this position will work under minimal direction to independently coordinate, plan, support, and execute enterprise-wide and division information technology projects. The incumbent will manage the Project Management Life Cycle from beginning to end, establish multi-disciplinary stakeholder and project team buy-in, apply his or her knowledge and understanding of industry-accepted methodologies (i.e., Project Management Body of Knowledge [PMBOK]) and lessons learned from past experience to facilitate project success. The Technical Project Manager will provide imaginative, thorough, and practicable solutions to a wide range of problems. Using technical experience and training, the incumbent works with all the Information Technology Services departments and functional divisions during the course of managing projects, with an emphasis on projects incorporating technology to support student success, teaching, learning, and research. The incumbent will also work with the Director, other project managers, and ITS colleagues to develop and implement maturing project management policies and procedures. This incumbent will develop a thorough understanding of Information Technology services and how they each support projects. Position Information Plans Projects Under minimal direction: Consults with project sponsors to clarify project scope, deliverables, timelines, and analyze risk. Interacts with users and other stakeholders (administration, faculty, staff, students, vendors) to further understand requirements. Develops the project plan as needed to identify and organize project resources, assigning and clarifying roles and responsibilities, establish project schedule, plan for communication, risk, budget, and quality assurance Uses presentation and communication skills and tools to communicate project vision and plans to team and stakeholders. Works with Information Security, Networking, Operations, Identity Management, and other information technology departments to plan for proper system and security design, best practices, and service transition. Works with Service Desk and IT Training and Communications Coordinator to plan project communications to the users and campus community. Documents project planning in the project and portfolio management tool. Executes Technical Projects Applies certified PM tools and methodologies to achieve project milestones, maintain scope, and execute project plans. Observes project team dynamics to ensure effective team member synergies and to resolve team issues. Creates progressive milestones to recognize successes, provide feedback, and motivate the project team. Gathers and analyzes project metrics to evaluate project performance and to manage issues, risk and changes of scope. Coordinates with technical managers and resources from Information Security, Networking, Operations and other information technology departments to execute the plan, utilizing past experience and knowledge to look for gaps or risks. Communicates with stakeholders, senior management and project leaders to discuss issues and resolutions and to authorize scope changes. Maintains project status and appropriate documents such as requirements, issues, and risk in the project and portfolio management tool. Monitors and Controls Projects Utilizes PM tools to manage project timelines and accuracy, ensure project resource commitments are met, and track activities and variances. Performs assessments throughout projects to identify risks and their potential impact and to develop response strategies for managing and mitigating risk factors. Using email, Word, Visio, Excel, and the project software as appropriate, interacts with project customers to verify completion dates, review milestone expectations, and to manage Information Technology Services (ITS) personnel resource schedules. Interacts with Functional Managers to manage resources and to meet project commitments and avoid delays and conflicts. Offers sponsors solutions to problems with imaginative, thorough, and practicable solutions. Closes Projects Evaluates project achievements and facilitates the “lessons learned” process to provide documented historical information for future projects. Obtains formal approvals for closing project plans to ensure deliverables met requirements and expectations. Works with the Service Desk and the Applications Manager on formal handover. Surveys customers, stakeholders, sponsors, and team members to gather input on project quality, metrics performance and recommendations for improvement. Stores documents, creates final status, finalizes project plan, and formally closes the project in the project and portfolio management tool. Project Governance Assist with implementation and improvement of yearly Project Governance process and Project Management processes Reviews project requests and works with requestor and team to get estimates. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Education Bachelor’s degree in related area such as Computer Science, Management Information Systems, Information Technology, Business, or related field from an accredited university. Work Experience Minimum 3+ years experience and proven ability to independently plan and manage complex projects with a technical component and with broad division or university impact. Knowledge, skills and abilities: Working knowledge of an ability to apply the Project Management Body of Knowledge (PMBOK) Demonstrated ability to work and communicate effectively with users at multiple levels of the organization Excellent communication skills including writing, speaking, facilitation, and presentations Demonstrated experience successfully working with Information Security, Systems, Networking, Service Desk and other IT departments to plan for proper system and security design and best practices during project planning, execution, and transition Demonstrated personal accountability and creative problem solving skills Demonstrated experience and commitment to providing excellent service to diverse faculty, staff, and students Demonstrated experience with effectively completing assignments, prioritizing based on strategic goals, and meeting deadlines Experience using project and portfolio management software (such as Jira/Confluence, etc.) for documentating, storing, and sharing project charter information, plans and schedules, team information, issues, risks, and communications Experience leading projects in a matrixed IT environment that involve aspects of IT Governance such as web governance, data governance, etc. Experience implementing process improvement and process automation Experience working with users, leaders, and decision makers to ensure strategic and effective decision making occurs in process and project work Demonstrated understanding and applicable experience of higher education organizational structures and mission Project Management Professional (PMP) certification Familiarity with Agile (Scrum) concepts Demonstrated knowledge of Microsoft Office products (e.g. Excel, Word, Visio etc.) Ability to effectively present process improvement ideas, alternative solutions, and workflow concepts in applicable written or presentation formats such as Context Diagrams, Use Cases, Workflow and Swim Lane Diagrams Ability to use consultative and facilitative skills to gain consensus on specific outcomes and requirements Environmental/Physical/Special The incumbent may be required to sit in an open office environment with other project team members. This is an exempt position and is not subject or eligible for overtime or compensatory time off. The incumbent may be required to work outside of their regular work schedule for special projects. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Nov 20 2023 Pacific Standard Time Applications close: Closing Date/Time:
California State University, Chico
400 West 1st Street, Chico, CA 95929, USA
Our Commitment to Equity, Diversity, and Inclusion: California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. Chico State operates as part of the 23-campus CSU system, which educates the most ethnically, economically, and academically diverse student body in the nation. The University enrolls over 15,000 students, with over half identifying as first-generation college students. Chico State is committed to recruiting outstanding candidates who reflect the intersectional identities of our student body. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with diverse abilities are encouraged to apply. Job/Department Summary: Under the general direction of the University Housing Associate Director of Administration, the incumbent delivers functional and technical leadership and expertise, including an in-depth knowledge of system set up, vendor management, security, and management of Web and Portal platforms. Through directing the StarRez platform design and project management the incumbent leads new applications and business processes; coordinates and distributes system wide improvements; research system enhancements according to best practices and protocols; evaluates impact on existing policies and procedures; proposes and develops recommendations; directs constituents; and collaborates with the Division of Information Technology The incumbent serves as a liaison to the Division of Information Technology for IT compliance, data interface applications, installation, configuration, maintenance and support for client workstations, and peripheral devices. To excel in this role, the incumbent must have strong organizational skills and be able to communicate effectively with multiple levels of users, use data driven approaches, possess complex problem-solving skills, and expect to find themselves in the position of learner and educator. May work some nights/weekends as needed. Required Education and Experience: The qualifications listed above would normally be obtained by a bachelor’s degree in computer science, information systems educational technology, communications or job-related field or similar certified coursework in applicable fields of study. AND Two years of full-time job-related experience. OR An equivalent combination of job-related experience and education providing the requisite skills and knowledge to independently apply technical judgment to standard application systems. Preferences: Preference may be given to applicants with the following as they may be considered specialized skills: Bilingual At least 2-3 years’ experience in a professional business environment or higher education business environment 2-3 years systems and/or network administration experience with duties including troubleshooting software and hardware, understanding/reviewing system logs, reporting, database management, user access control and account setup or equivalent combination of education and experience. Time Base: Full-time- 1.0 Pay Plan: 12/12 Work Schedule: Mon-Fri 8:00am-5:00pm, Summer - Mon-Thurs 7:00-5:30. May work some nights/weekends as needed. CSU Classification Salary Range: $58,944 - $145,48 per year. Benefits: This position qualifies for benefits including tuition fee waiver (if eligible). CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). For more information please visit https://www.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf Additional Information: This position as set forth in CSU Executive Order 1083, revised July 21, 2017 is not designated as a required mandated reporter under the California Child Abuse and Neglect Reporting Act. California State University, Chico, in accordance with CSU policy, requires that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive. This position is considered a sensitive position based on CSU guidelines. Incumbent is responsible for the safety and security of Level 1 data, sometimes also referred to as Level 1 protected data. This is confidential information that is in most cases protected by statutes, regulations, or other legal mandates. About Chico State: Graduate and undergraduate programs boast high-quality research experiences, exceptional faculty mentoring, and civic and global engagement opportunities. The campus motto, “Today Decides Tomorrow,” is brought to life by inclusive pedagogy, experiential learning, and co-curricular programming. The Chico Experience prepares students to be critical thinkers, engaged citizens, and inspired stewards of environmental, social, and economic resources. Together, they will become leaders solving the challenges of the 21st century. The campus is located in Northern California, 90 minutes from the state capital, Sacramento, and a three-hour drive from the San Francisco Bay Area. Chico offers year-round natural beauty, outdoor leisure activities, and a thriving arts, music, and events scene. We acknowledge and are mindful that Chico State stands on lands that were originally occupied by the first people of this area, the Mechoopda, and we recognize their distinctive spiritual relationship with this land, the flora, the fauna, and the waters that run through campus. We are humbled that our campus resides upon sacred lands that since time immemorial have sustained the Mechoopda people and continue to do so today. The University is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Chico State is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). Open Until Filled (Review of Applications will begin 04/02/24. Applications received after that date may be considered.) Advertised: Mar 14 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 15, 2024
Our Commitment to Equity, Diversity, and Inclusion: California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. Chico State operates as part of the 23-campus CSU system, which educates the most ethnically, economically, and academically diverse student body in the nation. The University enrolls over 15,000 students, with over half identifying as first-generation college students. Chico State is committed to recruiting outstanding candidates who reflect the intersectional identities of our student body. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with diverse abilities are encouraged to apply. Job/Department Summary: Under the general direction of the University Housing Associate Director of Administration, the incumbent delivers functional and technical leadership and expertise, including an in-depth knowledge of system set up, vendor management, security, and management of Web and Portal platforms. Through directing the StarRez platform design and project management the incumbent leads new applications and business processes; coordinates and distributes system wide improvements; research system enhancements according to best practices and protocols; evaluates impact on existing policies and procedures; proposes and develops recommendations; directs constituents; and collaborates with the Division of Information Technology The incumbent serves as a liaison to the Division of Information Technology for IT compliance, data interface applications, installation, configuration, maintenance and support for client workstations, and peripheral devices. To excel in this role, the incumbent must have strong organizational skills and be able to communicate effectively with multiple levels of users, use data driven approaches, possess complex problem-solving skills, and expect to find themselves in the position of learner and educator. May work some nights/weekends as needed. Required Education and Experience: The qualifications listed above would normally be obtained by a bachelor’s degree in computer science, information systems educational technology, communications or job-related field or similar certified coursework in applicable fields of study. AND Two years of full-time job-related experience. OR An equivalent combination of job-related experience and education providing the requisite skills and knowledge to independently apply technical judgment to standard application systems. Preferences: Preference may be given to applicants with the following as they may be considered specialized skills: Bilingual At least 2-3 years’ experience in a professional business environment or higher education business environment 2-3 years systems and/or network administration experience with duties including troubleshooting software and hardware, understanding/reviewing system logs, reporting, database management, user access control and account setup or equivalent combination of education and experience. Time Base: Full-time- 1.0 Pay Plan: 12/12 Work Schedule: Mon-Fri 8:00am-5:00pm, Summer - Mon-Thurs 7:00-5:30. May work some nights/weekends as needed. CSU Classification Salary Range: $58,944 - $145,48 per year. Benefits: This position qualifies for benefits including tuition fee waiver (if eligible). CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). For more information please visit https://www.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf Additional Information: This position as set forth in CSU Executive Order 1083, revised July 21, 2017 is not designated as a required mandated reporter under the California Child Abuse and Neglect Reporting Act. California State University, Chico, in accordance with CSU policy, requires that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive. This position is considered a sensitive position based on CSU guidelines. Incumbent is responsible for the safety and security of Level 1 data, sometimes also referred to as Level 1 protected data. This is confidential information that is in most cases protected by statutes, regulations, or other legal mandates. About Chico State: Graduate and undergraduate programs boast high-quality research experiences, exceptional faculty mentoring, and civic and global engagement opportunities. The campus motto, “Today Decides Tomorrow,” is brought to life by inclusive pedagogy, experiential learning, and co-curricular programming. The Chico Experience prepares students to be critical thinkers, engaged citizens, and inspired stewards of environmental, social, and economic resources. Together, they will become leaders solving the challenges of the 21st century. The campus is located in Northern California, 90 minutes from the state capital, Sacramento, and a three-hour drive from the San Francisco Bay Area. Chico offers year-round natural beauty, outdoor leisure activities, and a thriving arts, music, and events scene. We acknowledge and are mindful that Chico State stands on lands that were originally occupied by the first people of this area, the Mechoopda, and we recognize their distinctive spiritual relationship with this land, the flora, the fauna, and the waters that run through campus. We are humbled that our campus resides upon sacred lands that since time immemorial have sustained the Mechoopda people and continue to do so today. The University is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Chico State is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). Open Until Filled (Review of Applications will begin 04/02/24. Applications received after that date may be considered.) Advertised: Mar 14 2024 Pacific Daylight Time Applications close: Closing Date/Time:
CITY OF VERNON, CA
Vernon, California, United States
Job Summary EMPLOYMENT OPPORTUNITY WITH THE CITY OF VERNON INFORMATION TECHNOLOGY ANALYST MONTHLY RANGE: $7,674 - $9,327* *PLUS, A 3% COST OF LIVING INCREASE EFFECTIVE JULY 14, 2024 FINAL FILING DEADLINE WEDNESDAY, APRIL 10, 2024, 11:59 P.M. OR WHEN WE RECEIVE THE FIRST 100 QUALIFIED APPLICATIONS, WHICHEVER OCCURS FIRST THIS RECRUITMENT IS TO FILL ONE FULL-TIME VACANCY IN THE INFORMATION TECHNOLOGY DIVISION AND TO ESTABLISH AN ELIGIBILITY LIST FOR FUTURE VACANCIES. SUMMARY: Under basic supervision, provides full technical support functions for City Information Technology (IT) network and communications systems; identifies and resolves problems; and maintains computer hardware and software systems, technology infrastructure, communications equipment, and peripherals. Essential Functions Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job flyer does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following: Maintains the network infrastructure, resources, access, and security for the IT Department; analyzes and resolves problems, and verifies the integrity, security, and effective performance of the network systems; performs work within scope of authority and training, and according to IT policies and procedures. Administers, updates, and maintains network servers; identifies and defines network problems, isolates errors, and implements technical solutions; works independently, and makes appropriate decisions based on experience and training. Monitors status, functionality, and utilization of network environment; resolves configuration, connectivity and traffic issues; monitors system firewalls, and identifies and resolves security and access issues. Documents all changes to network environment; assures optimum network performance, system integrity, and maximum uptime; performs backup and restore functions. Maintains work log of service requests, equipment malfunctions, software errors, failures, and technical configurations; identifies and reports trends and technical problems which need to be addressed by improved methodologies, procedures, and policies. Analyzes and resolves technical problems; notifies manager and other IT technicians of unusual problems and problem trends in order to provide improved IT services. Responds to help desk inquiries and requests for Information Technology (IT) services. Provides second-level technical support, training, and assistance to employees; explains IT issues, and implements solutions according to IT Department standards, guidelines, and procedures; follows up with users to verify the functionality of the users' systems. Installs, moves, updates, and integrates computers, workstations, system components, communications equipment, and peripherals; installs and configures software upgrades, enhancements, and revised functions; verifies performance of user's systems. Maintains and enforces all aspects of computer security procedures and standards. Supports the relationship between the City of Vernon and the general public by demonstrating courteous and cooperative behavior when interacting with visitors and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned. Minimum Qualifications Education, Training and Experience Guidelines: Bachelor's Degree in Computer Science, or related field; AND three years of network systems administration experience. Supplemental Information Knowledge of: Principles and practices of network administration, system access, and security procedures. Troubleshooting techniques for network operating domains, relational databases, and web- and windows-based software applications. Hardware, technologies, topologies, and administration protocols. Networked computer system environments and device capabilities. Maintenance standards for network operating systems and servers. Principles and protocols for the management of electronic information. IT access policies, and data security protocols. Telecommunications hardware and software systems. Skill in: Analyzing network problems, evaluating alternatives, and developing solutions based on findings. Maintaining network hardware, hubs, switches, routers, communications systems, and enterprise servers. Analyzing equipment and system malfunctions, troubleshooting computers and software applications, and solving technical problems involving multiple operating systems, applications, and platforms. Responding professionally, effectively, and efficiently to customer service requests. Assessing customer support needs, and implementing effective solutions. Using basic tools and procedures for repairing computers, equipment, and peripheral devices. Operating a personal computer utilizing specialized software, and entering information into a computer system with speed and accuracy. Establishing and maintaining cooperative working relationships with co-workers. Communicating effectively verbally and in writing. LICENSE AND CERTIFICATION REQUIREMENTS: A valid California State Driver’s License is required. PHYSICAL DEMANDS AND WORKING ENVIRONMENT: Work is performed in a standard office environment; may be required to bend, stoop, crawl, and navigate tight spaces. May be required to lift and carry items weighing up to 50 pounds. Requires vision capacity to perform fine calibrations and differentiate between colored wires. SELECTION PROCESS: Completed application packets will be reviewed and only the first 100 qualified applicants whose qualifications best meet or exceed the requirements of the position and needs of the City, will be invited to participate further in the selection process, the written exam is tentatively scheduled for the week of April 15th, 2024, and a virtual panel interview scheduled for the week April 29th, 2024. Candidates must be specific and complete in describing their qualifications for the position. Failure to state all pertinent information may lead to elimination from consideration. Applications must be submitted online . If you submit multiple applications, only the most recent application will be considered. Stating "see resume" is not an acceptable substitution for a completed application. To view the complete job description, please visit our website at www.cityofvernon.org . It is the applicant’s responsibility to notify the Human Resources Department of any changes to their contact information. CITY OF VERNON - HUMAN RESOURCES DEPARTMENT Lisette Grizzelle, Senior Human Resources Analyst lgrizzelle@cityofvernon.org (323) 583-8811, ext. 166 “The City of Vernon is an Equal Opportunity Employer” The City of Vernon offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental vision, life, and long term disability insurance. Retirement Benefit : Retirement benefits are provided by the California Public Employees' Retirement System (CalPERS): Effective January 1, 2013, newly hired non-safety employees who are new CalPERS members, as defined by the Public Employees' Pension Reform Act of 2013 ("PEPRA"), will be enrolled in the CalPERS 2% at 62 benefit formula. New members will be required to pay 7% as their member contribution. An employee who is a "classic" member of CalPERS, will be enrolled in the CalPERS 2.7% at 55 benefit formula. Classic employees urrently pay an 8% employee contribution and a 3% share of the employer contribution. Cafeteria Benefits Plan : The City offers a monthly allowance towards the purchase of a HMO, PPO or HSA medical plan for the employee and their family members. Any remaining amount can be used towards the purchase of a HMO or PPO Dental plan and Vision coverage for dependents. Vision coverage is included at no cost to the employee. Supplemental Insurance plans are available. Holiday pay : The City observes 13 holidays per calendar year. Bilingual pay : Employees in eligible positions who successfully demonstrate Spanish speaking skills would be eligible to receive an additional $275.00 a month. Vacation: Continuous Years of Service Vacation Hours Earned Bi-Weekly Accrual 1st year thru 4th year 80hrs; 3.08 accrual rate 5th year thru 9th year 100hrs; 3.85 accrual rate 10th year thru 14th year 120hrs; 4.62 accrual rate 15th year thru 24th year 160hrs; 6.16 accrual rate 25th year and more 190hrs; 7.31 accrual rate Sick Leave : All full-time employees shall accrue up to 80 hours of sick leave per calendar year, at a rate of 3.08 hours per pay period. Tuition Reimbursement : $2,200.00 is available to those who satisfactorily complete job related college courses. Other Benefits : Most employees work a 4/10 schedule. In addition, the City offers bereavement leave and jury duty. Miscellaneous Benefits : The City provides an interest-free loan program for the purchase of a computer, corrective eye surgery and a hearing aide device. The City of Vernon encourages you to log onto our website for the benefit details www.cityofvernon.org Closing Date/Time: 4/10/2024 11:59 PM Pacific
Mar 13, 2024
Full Time
Job Summary EMPLOYMENT OPPORTUNITY WITH THE CITY OF VERNON INFORMATION TECHNOLOGY ANALYST MONTHLY RANGE: $7,674 - $9,327* *PLUS, A 3% COST OF LIVING INCREASE EFFECTIVE JULY 14, 2024 FINAL FILING DEADLINE WEDNESDAY, APRIL 10, 2024, 11:59 P.M. OR WHEN WE RECEIVE THE FIRST 100 QUALIFIED APPLICATIONS, WHICHEVER OCCURS FIRST THIS RECRUITMENT IS TO FILL ONE FULL-TIME VACANCY IN THE INFORMATION TECHNOLOGY DIVISION AND TO ESTABLISH AN ELIGIBILITY LIST FOR FUTURE VACANCIES. SUMMARY: Under basic supervision, provides full technical support functions for City Information Technology (IT) network and communications systems; identifies and resolves problems; and maintains computer hardware and software systems, technology infrastructure, communications equipment, and peripherals. Essential Functions Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job flyer does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following: Maintains the network infrastructure, resources, access, and security for the IT Department; analyzes and resolves problems, and verifies the integrity, security, and effective performance of the network systems; performs work within scope of authority and training, and according to IT policies and procedures. Administers, updates, and maintains network servers; identifies and defines network problems, isolates errors, and implements technical solutions; works independently, and makes appropriate decisions based on experience and training. Monitors status, functionality, and utilization of network environment; resolves configuration, connectivity and traffic issues; monitors system firewalls, and identifies and resolves security and access issues. Documents all changes to network environment; assures optimum network performance, system integrity, and maximum uptime; performs backup and restore functions. Maintains work log of service requests, equipment malfunctions, software errors, failures, and technical configurations; identifies and reports trends and technical problems which need to be addressed by improved methodologies, procedures, and policies. Analyzes and resolves technical problems; notifies manager and other IT technicians of unusual problems and problem trends in order to provide improved IT services. Responds to help desk inquiries and requests for Information Technology (IT) services. Provides second-level technical support, training, and assistance to employees; explains IT issues, and implements solutions according to IT Department standards, guidelines, and procedures; follows up with users to verify the functionality of the users' systems. Installs, moves, updates, and integrates computers, workstations, system components, communications equipment, and peripherals; installs and configures software upgrades, enhancements, and revised functions; verifies performance of user's systems. Maintains and enforces all aspects of computer security procedures and standards. Supports the relationship between the City of Vernon and the general public by demonstrating courteous and cooperative behavior when interacting with visitors and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned. Minimum Qualifications Education, Training and Experience Guidelines: Bachelor's Degree in Computer Science, or related field; AND three years of network systems administration experience. Supplemental Information Knowledge of: Principles and practices of network administration, system access, and security procedures. Troubleshooting techniques for network operating domains, relational databases, and web- and windows-based software applications. Hardware, technologies, topologies, and administration protocols. Networked computer system environments and device capabilities. Maintenance standards for network operating systems and servers. Principles and protocols for the management of electronic information. IT access policies, and data security protocols. Telecommunications hardware and software systems. Skill in: Analyzing network problems, evaluating alternatives, and developing solutions based on findings. Maintaining network hardware, hubs, switches, routers, communications systems, and enterprise servers. Analyzing equipment and system malfunctions, troubleshooting computers and software applications, and solving technical problems involving multiple operating systems, applications, and platforms. Responding professionally, effectively, and efficiently to customer service requests. Assessing customer support needs, and implementing effective solutions. Using basic tools and procedures for repairing computers, equipment, and peripheral devices. Operating a personal computer utilizing specialized software, and entering information into a computer system with speed and accuracy. Establishing and maintaining cooperative working relationships with co-workers. Communicating effectively verbally and in writing. LICENSE AND CERTIFICATION REQUIREMENTS: A valid California State Driver’s License is required. PHYSICAL DEMANDS AND WORKING ENVIRONMENT: Work is performed in a standard office environment; may be required to bend, stoop, crawl, and navigate tight spaces. May be required to lift and carry items weighing up to 50 pounds. Requires vision capacity to perform fine calibrations and differentiate between colored wires. SELECTION PROCESS: Completed application packets will be reviewed and only the first 100 qualified applicants whose qualifications best meet or exceed the requirements of the position and needs of the City, will be invited to participate further in the selection process, the written exam is tentatively scheduled for the week of April 15th, 2024, and a virtual panel interview scheduled for the week April 29th, 2024. Candidates must be specific and complete in describing their qualifications for the position. Failure to state all pertinent information may lead to elimination from consideration. Applications must be submitted online . If you submit multiple applications, only the most recent application will be considered. Stating "see resume" is not an acceptable substitution for a completed application. To view the complete job description, please visit our website at www.cityofvernon.org . It is the applicant’s responsibility to notify the Human Resources Department of any changes to their contact information. CITY OF VERNON - HUMAN RESOURCES DEPARTMENT Lisette Grizzelle, Senior Human Resources Analyst lgrizzelle@cityofvernon.org (323) 583-8811, ext. 166 “The City of Vernon is an Equal Opportunity Employer” The City of Vernon offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental vision, life, and long term disability insurance. Retirement Benefit : Retirement benefits are provided by the California Public Employees' Retirement System (CalPERS): Effective January 1, 2013, newly hired non-safety employees who are new CalPERS members, as defined by the Public Employees' Pension Reform Act of 2013 ("PEPRA"), will be enrolled in the CalPERS 2% at 62 benefit formula. New members will be required to pay 7% as their member contribution. An employee who is a "classic" member of CalPERS, will be enrolled in the CalPERS 2.7% at 55 benefit formula. Classic employees urrently pay an 8% employee contribution and a 3% share of the employer contribution. Cafeteria Benefits Plan : The City offers a monthly allowance towards the purchase of a HMO, PPO or HSA medical plan for the employee and their family members. Any remaining amount can be used towards the purchase of a HMO or PPO Dental plan and Vision coverage for dependents. Vision coverage is included at no cost to the employee. Supplemental Insurance plans are available. Holiday pay : The City observes 13 holidays per calendar year. Bilingual pay : Employees in eligible positions who successfully demonstrate Spanish speaking skills would be eligible to receive an additional $275.00 a month. Vacation: Continuous Years of Service Vacation Hours Earned Bi-Weekly Accrual 1st year thru 4th year 80hrs; 3.08 accrual rate 5th year thru 9th year 100hrs; 3.85 accrual rate 10th year thru 14th year 120hrs; 4.62 accrual rate 15th year thru 24th year 160hrs; 6.16 accrual rate 25th year and more 190hrs; 7.31 accrual rate Sick Leave : All full-time employees shall accrue up to 80 hours of sick leave per calendar year, at a rate of 3.08 hours per pay period. Tuition Reimbursement : $2,200.00 is available to those who satisfactorily complete job related college courses. Other Benefits : Most employees work a 4/10 schedule. In addition, the City offers bereavement leave and jury duty. Miscellaneous Benefits : The City provides an interest-free loan program for the purchase of a computer, corrective eye surgery and a hearing aide device. The City of Vernon encourages you to log onto our website for the benefit details www.cityofvernon.org Closing Date/Time: 4/10/2024 11:59 PM Pacific
CALIFORNIA DEPARTMENT OF HOUSING AND COMMUNITY DEVELOPMENT
Sacramento, California, United States
Job Description and Duties HCD values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. HCD believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join HCD and help us improve the lives of all Californians. Please Note: A Statement of Qualifications must be submitted along with your application in order to be considered for this position. Please see “special requirements” section for statement of qualifications instructions. Per CCR 249.3, this job control may be used to fill subsequent vacancies. Under California Government Code Section 14200, this position is eligible for hybrid telework and may be eligible for full-time remote work in some circumstances and/or time-periods, at the sole discretion of the Department. Telework-eligible applicants must reside in California. Headquarter location will be designated on the selected candidate's primary residence location. This is subject to change if HCD's criteria is met. Under administrative direction of the Information Technology Manager II (Chief Technology Officer), the Manager of IT Asset Management and Help Desk section provides strategic leadership and oversight for the efficient and effective management of the Department of Housing and Community Development (HCD)'s IT assets and delivery of high-quality technical support services to staff across the department. This role plays a critical role in ensuring the reliability, security, and optimal utilization of IT resources to support HCD's mission. The Manager of IT Asset Management and Help Desk Section identifies, documents, and monitors defined service levels and performance management standards to provide technology services support for HCD; and ensures staff are meeting service level agreements and adhering to standard IT processes and procedures. Special Requirements: Travel : Up to 5% overnight travel throughout the state may be required. You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY MANAGER I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-421740 Position #(s): 401-111-1405-XXX Working Title: Telework Option - Hybrid - Manager - IT Asset Management & Help Desk Classification: INFORMATION TECHNOLOGY MANAGER I $8,849.00 - $11,857.00 # of Positions: Multiple Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information The mission of the Department of Housing and Community Development (HCD) is to promote safe, affordable homes and vibrant, inclusive, sustainable communities for all Californians. To learn more about HCD, please visit us at our website. Department Website: https://www.hcd.ca.gov/ Special Requirements Confidentiality Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission. Employment Application (STD.678) It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application. Resume’s or other documents cannot substitute a state application. Applicants who fail to submit a completed STD. 678 will not be considered. Statement of Qualifications (SOQ) Interested individuals must submit a Statement of Qualifications (SOQ) in addition to the standard state application (form STD 678). Your SOQ will be considered the first interview for this position. If your qualifications are competitive, you will be invited to a formal interview. Resumes, cover letters, or any other documents cannot substitute the SOQ . When completing the SOQ, number your responses , include all relevant experience, education, and training, as applicable, and explain all answers thoroughly. Your SOQ should not exceed two pages, single-spaced, Arial 12-point font and address the following : Describe your experience, and provide specific examples, in leading and supervising a Help Desk team, including developing and implementing service level agreements, prioritizing tickets, and ensuring timely resolution for an organization of greater than 500 users.Describe your experience and ability to coach, direct and mentor employees to create a work environment that stimulates learning, encourages growth, and recognizes individual achievements to ensure peak performance. HCD Disclosure Requirements Selected candidates may be subject to rules imposed by a Conflict of Interest Code that apply to HCD employees, which may require filing a Statement of Economic Interest (Form 700). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 4/10/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Housing & Community Development Attn: Hiring Unit | JC 421740 P.O. Box 952050 Sacramento , CA 94252-2050 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Housing & Community Development Hiring Unit | JC 421740 2020 W. El Camino Ave. (Lobby) Sacramento , CA 95833 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - Please see Statement of Qualifications section. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Demonstrated experience in managing IT assets, including hardware, software, licenses, and contracts. Familiarity with IT asset management best practices, tools, and frameworks. Demonstrated experience leading and supervising a Help Desk team, including developing and implementing service level agreements (SLAs), prioritizing tickets, and ensuring timely resolution. Experience working with infrastructure and information security staff to implement secure, reliable, and scalable information systems. Strong understanding of various IT systems and technologies used in a government environment (e.g., Windows, network infrastructure, cloud platforms). Ability to troubleshoot and resolve basic technical issues. Proven ability to motivate, develop, and direct people in the performance of their work to improve the work environment, the quality of work, and increase productivity. Ability to plan, coordinate, and direct the activities of information technology staff. Experience working with executive-level stakeholders and achieving stakeholder buy-in for the proposed IT solutions. Ability to work well under pressure, adapt to unexpected events, prioritize and multi-task in a deadline driven environment. Ability to exercise a high degree of initiative, independence of action, and originality. Strong verbal and written communication skills. Ability to interact with stakeholders, resolve conflicts, and provide clear instructions. Familiarity with compliance requirements with state and federal guidelines for any government agency. Demonstrated project management experience. Benefits HCD employees are eligible for a number of benefits. Health benefits and leave programs are available for most permanent, full-time employees and some permanent, part-time employees. Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees' wages, hours, and conditions of employment. Some added benefits HCD offers include: Flexible Work Hours, Telework Opportunities, Health, Dental & Vision Benefits, Paid Sick & Vacation, Retirement, Basic Group Term Life Insurance, Employee Assistance Program, 11 Paid Holidays, 401(k) & 457 plans, Military Leave, Student Loan Forgiveness, Long Term Care, Group Legal Services, and Reimbursement Accounts. ** HCD Headquarters is moving to a new location in the Summer of 2024, which is close to light rail and the Sacramento River waterfront!** For more details about employee benefits, visit the California Department of Human Resources website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: https://www.hcd.ca.gov/ Hiring Unit Contact: Hiring Unit | JC 421740 (000) - Hiring@hcd.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Medical Management Unit (000) - Medical.Management@hcd.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Click on the following link to complete a department recruitment survey: Recruitment Survey . To become 'list eligible' for consideration, interested candidates must successfully pass a civil service exam. You may apply and take the exam online at CalCareers . If you're new to the state application process please visit 3 Steps to a State Job . All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted: "To" and "from" dates (month/day/year) Hours worked per week Private sector job titles Supervisor name and phone number Job duties performed State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Background Investigation For all hires effective January 1, 2024, HCD will conduct a pre-employment background check on new to HCD and returning to HCD candidates. HCD will consider qualified candidates with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HCD is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 4/10/2024
Mar 28, 2024
Full Time
Job Description and Duties HCD values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. HCD believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join HCD and help us improve the lives of all Californians. Please Note: A Statement of Qualifications must be submitted along with your application in order to be considered for this position. Please see “special requirements” section for statement of qualifications instructions. Per CCR 249.3, this job control may be used to fill subsequent vacancies. Under California Government Code Section 14200, this position is eligible for hybrid telework and may be eligible for full-time remote work in some circumstances and/or time-periods, at the sole discretion of the Department. Telework-eligible applicants must reside in California. Headquarter location will be designated on the selected candidate's primary residence location. This is subject to change if HCD's criteria is met. Under administrative direction of the Information Technology Manager II (Chief Technology Officer), the Manager of IT Asset Management and Help Desk section provides strategic leadership and oversight for the efficient and effective management of the Department of Housing and Community Development (HCD)'s IT assets and delivery of high-quality technical support services to staff across the department. This role plays a critical role in ensuring the reliability, security, and optimal utilization of IT resources to support HCD's mission. The Manager of IT Asset Management and Help Desk Section identifies, documents, and monitors defined service levels and performance management standards to provide technology services support for HCD; and ensures staff are meeting service level agreements and adhering to standard IT processes and procedures. Special Requirements: Travel : Up to 5% overnight travel throughout the state may be required. You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY MANAGER I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-421740 Position #(s): 401-111-1405-XXX Working Title: Telework Option - Hybrid - Manager - IT Asset Management & Help Desk Classification: INFORMATION TECHNOLOGY MANAGER I $8,849.00 - $11,857.00 # of Positions: Multiple Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information The mission of the Department of Housing and Community Development (HCD) is to promote safe, affordable homes and vibrant, inclusive, sustainable communities for all Californians. To learn more about HCD, please visit us at our website. Department Website: https://www.hcd.ca.gov/ Special Requirements Confidentiality Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission. Employment Application (STD.678) It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application. Resume’s or other documents cannot substitute a state application. Applicants who fail to submit a completed STD. 678 will not be considered. Statement of Qualifications (SOQ) Interested individuals must submit a Statement of Qualifications (SOQ) in addition to the standard state application (form STD 678). Your SOQ will be considered the first interview for this position. If your qualifications are competitive, you will be invited to a formal interview. Resumes, cover letters, or any other documents cannot substitute the SOQ . When completing the SOQ, number your responses , include all relevant experience, education, and training, as applicable, and explain all answers thoroughly. Your SOQ should not exceed two pages, single-spaced, Arial 12-point font and address the following : Describe your experience, and provide specific examples, in leading and supervising a Help Desk team, including developing and implementing service level agreements, prioritizing tickets, and ensuring timely resolution for an organization of greater than 500 users.Describe your experience and ability to coach, direct and mentor employees to create a work environment that stimulates learning, encourages growth, and recognizes individual achievements to ensure peak performance. HCD Disclosure Requirements Selected candidates may be subject to rules imposed by a Conflict of Interest Code that apply to HCD employees, which may require filing a Statement of Economic Interest (Form 700). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 4/10/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Housing & Community Development Attn: Hiring Unit | JC 421740 P.O. Box 952050 Sacramento , CA 94252-2050 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Housing & Community Development Hiring Unit | JC 421740 2020 W. El Camino Ave. (Lobby) Sacramento , CA 95833 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - Please see Statement of Qualifications section. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Demonstrated experience in managing IT assets, including hardware, software, licenses, and contracts. Familiarity with IT asset management best practices, tools, and frameworks. Demonstrated experience leading and supervising a Help Desk team, including developing and implementing service level agreements (SLAs), prioritizing tickets, and ensuring timely resolution. Experience working with infrastructure and information security staff to implement secure, reliable, and scalable information systems. Strong understanding of various IT systems and technologies used in a government environment (e.g., Windows, network infrastructure, cloud platforms). Ability to troubleshoot and resolve basic technical issues. Proven ability to motivate, develop, and direct people in the performance of their work to improve the work environment, the quality of work, and increase productivity. Ability to plan, coordinate, and direct the activities of information technology staff. Experience working with executive-level stakeholders and achieving stakeholder buy-in for the proposed IT solutions. Ability to work well under pressure, adapt to unexpected events, prioritize and multi-task in a deadline driven environment. Ability to exercise a high degree of initiative, independence of action, and originality. Strong verbal and written communication skills. Ability to interact with stakeholders, resolve conflicts, and provide clear instructions. Familiarity with compliance requirements with state and federal guidelines for any government agency. Demonstrated project management experience. Benefits HCD employees are eligible for a number of benefits. Health benefits and leave programs are available for most permanent, full-time employees and some permanent, part-time employees. Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees' wages, hours, and conditions of employment. Some added benefits HCD offers include: Flexible Work Hours, Telework Opportunities, Health, Dental & Vision Benefits, Paid Sick & Vacation, Retirement, Basic Group Term Life Insurance, Employee Assistance Program, 11 Paid Holidays, 401(k) & 457 plans, Military Leave, Student Loan Forgiveness, Long Term Care, Group Legal Services, and Reimbursement Accounts. ** HCD Headquarters is moving to a new location in the Summer of 2024, which is close to light rail and the Sacramento River waterfront!** For more details about employee benefits, visit the California Department of Human Resources website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: https://www.hcd.ca.gov/ Hiring Unit Contact: Hiring Unit | JC 421740 (000) - Hiring@hcd.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Medical Management Unit (000) - Medical.Management@hcd.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Click on the following link to complete a department recruitment survey: Recruitment Survey . To become 'list eligible' for consideration, interested candidates must successfully pass a civil service exam. You may apply and take the exam online at CalCareers . If you're new to the state application process please visit 3 Steps to a State Job . All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted: "To" and "from" dates (month/day/year) Hours worked per week Private sector job titles Supervisor name and phone number Job duties performed State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Background Investigation For all hires effective January 1, 2024, HCD will conduct a pre-employment background check on new to HCD and returning to HCD candidates. HCD will consider qualified candidates with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HCD is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 4/10/2024
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job Be an agent of change and make a difference in delivering health and wellness to millions of residents. Join a team who is passionate about the services they provide and is committed to making a difference throughout San Bernardino County. The Department of Behavioral Health is seeking an Information Technology (IT)/Research and Evaluation (R&E) Senior Program Manager that is responsible for planning, organizing, and directing the IT and Research and Evaluation (R&E) programs within the Program Support Services division. The position requires working directly with the Business Applications Managers and Behavioral Health Informatics Manager to establish priority of services to meet the needs of the Department. Additionally, this position will work collaboratively with the County’s Innovation and Technology Department (ITD) and other applicable County IT and research departments. The IT/R&E Senior Program Manager is responsible for and oversees the Department’s Electronic Health Record system including: functionality, state mandated updates/revisions, network system equipment, hardware/software, IT budget, security, data governance, program outcomes, business/data analytics, and data warehouse. The incumbent will work directly with Departmental leadership teams that rely on the Electronic Health Record system such as Fiscal, Contracts, Compliance, Research and Evaluation, Human Resources, Payroll, and Quality Management. The IT/R&E Senior Program Manager supervises and evaluates subordinate managers assigned to each respective program unit, which includes conferring with staff and managers regarding operational matters in order to provide recommendations to the Executive Team regarding IT organizational and program needs. The incumbent will be required to participate in the investigation of disciplinary concerns as they arise including recommendations to the Department’s director for appropriate level of action. * Official Title : Behavioral Health Senior Program Manager For additional details, please refer to the Behavioral Health Senior Program Manager job description. The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service , integrity , accountability , and trust . DBH is a unique County Department comprised of six (6) service areas: Outpatient Clinics and Youth Services; Substance Use Disorder and Recovery Services; 24-Hour and Emergency Services; Forensic and Homeless Services; Administrative Services; and Program Support Services. The Department currently has a workforce in excess of 1000 positions and an approximate $700 million-dollar annual budget. Click HERE to learn more about the Department of Behavioral Health Click HERE to learn more about San Bernardino County The list established from this recruitment may be used to fill current and future vacancies as they occur throughout the Department. CONDITIONS OF EMPLOYMENT Background Check: Prior to appointment, applicants must pass a background investigation, which includes fingerprinting, credit check, and/or medical exam, which may include drug and/or TB testing. Applicants must be a U.S. Citizen or a permanent U.S. resident. Travel: Travel throughout the County is required. Employees will be required to make provision for transportation (mileage reimbursement is available at current IRS rates). A valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Statewide and national travel is occasionally required. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Applicants must meet BOTH the education and an experience requirement in ONE of the following two options: OPTION 1: EDUCATION: A Bachelor’s Degree from an accredited institution in Information Management, Management Information Systems, Information Technology, Computer Science, Data Analytics, Business Administration, Public Administration, or closely related field of study. -- AND-- EXPERIENCE 1: Four (4) years of management experience for a team of research/analytical professionals with responsibility for program evaluation; research; analytics; data intelligence strategies; data dashboards; reporting frameworks; data intelligence strategies; and data mining, marts or stratification. -OR- EXPERIENCE 2: Four (4) years of high-level management experience for a team of IT professionals in a large IT environment which includes experience in the following areas: Business Systems Analysis Technology-Based Feasibility Studies IT Policy Development and Implementation Business/Strategic Planning Personnel/Staff Management Evaluation and Implementation of Technology Solutions and Budget Preparation and Analysis (Qualifying experience must include a minimum of two (2) years of experience in second-level supervision (managing through subordinate supervisors and/or managers), personnel administration, operations, and budget/fiscal administration.) ------------------------------------------------------------------------------------------------------------------------------------------------------------------- OPTION 2: EDUCATION: A Master's Degree from an accredited institution in Information Management, Management Information Systems, Information Technology, Computer Science, Data Analytics, Business Administration, Public Administration, or closely related field of study. -- AND-- EXPERIENCE 1: Two (2) years of management experience for a team of research/analytical professionals with responsibility for program evaluation; research; analytics; data intelligence strategies; data dashboards; reporting frameworks; data intelligence strategies; and data mining, marts or stratification. -OR- EXPERIENCE 2: Two (2) years of high-level management experience for a team of IT professionals in a large IT environment which includes experience in the following areas: Business Systems Analysis Technology-Based Feasibility Studies IT Policy Development and Implementation Business/Strategic Planning Personnel/Staff Management Evaluation and Implementation of Technology Solutions and Budget Preparation and Analysis (Qualifying experience must include a minimum of one (1) year of experience in second-level supervision (managing through subordinate supervisors and/or managers), personnel administration, operations, and budget/fiscal administration.) Desired Qualifications The ideal candidate will be a seasoned manager with extensive IT and/or research experience as well as experience in the following areas: General healthcare IT Research and/or analytics in a healthcare environment Avatar Electronic Health Record Collaboration with applicable stakeholders Government work environment Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation. Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. EEO/ADA: S an Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form (Download PDF reader) within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Management Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: 3/29/2024 5:00 PM Pacific
Mar 17, 2024
Full Time
The Job Be an agent of change and make a difference in delivering health and wellness to millions of residents. Join a team who is passionate about the services they provide and is committed to making a difference throughout San Bernardino County. The Department of Behavioral Health is seeking an Information Technology (IT)/Research and Evaluation (R&E) Senior Program Manager that is responsible for planning, organizing, and directing the IT and Research and Evaluation (R&E) programs within the Program Support Services division. The position requires working directly with the Business Applications Managers and Behavioral Health Informatics Manager to establish priority of services to meet the needs of the Department. Additionally, this position will work collaboratively with the County’s Innovation and Technology Department (ITD) and other applicable County IT and research departments. The IT/R&E Senior Program Manager is responsible for and oversees the Department’s Electronic Health Record system including: functionality, state mandated updates/revisions, network system equipment, hardware/software, IT budget, security, data governance, program outcomes, business/data analytics, and data warehouse. The incumbent will work directly with Departmental leadership teams that rely on the Electronic Health Record system such as Fiscal, Contracts, Compliance, Research and Evaluation, Human Resources, Payroll, and Quality Management. The IT/R&E Senior Program Manager supervises and evaluates subordinate managers assigned to each respective program unit, which includes conferring with staff and managers regarding operational matters in order to provide recommendations to the Executive Team regarding IT organizational and program needs. The incumbent will be required to participate in the investigation of disciplinary concerns as they arise including recommendations to the Department’s director for appropriate level of action. * Official Title : Behavioral Health Senior Program Manager For additional details, please refer to the Behavioral Health Senior Program Manager job description. The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service , integrity , accountability , and trust . DBH is a unique County Department comprised of six (6) service areas: Outpatient Clinics and Youth Services; Substance Use Disorder and Recovery Services; 24-Hour and Emergency Services; Forensic and Homeless Services; Administrative Services; and Program Support Services. The Department currently has a workforce in excess of 1000 positions and an approximate $700 million-dollar annual budget. Click HERE to learn more about the Department of Behavioral Health Click HERE to learn more about San Bernardino County The list established from this recruitment may be used to fill current and future vacancies as they occur throughout the Department. CONDITIONS OF EMPLOYMENT Background Check: Prior to appointment, applicants must pass a background investigation, which includes fingerprinting, credit check, and/or medical exam, which may include drug and/or TB testing. Applicants must be a U.S. Citizen or a permanent U.S. resident. Travel: Travel throughout the County is required. Employees will be required to make provision for transportation (mileage reimbursement is available at current IRS rates). A valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Statewide and national travel is occasionally required. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Applicants must meet BOTH the education and an experience requirement in ONE of the following two options: OPTION 1: EDUCATION: A Bachelor’s Degree from an accredited institution in Information Management, Management Information Systems, Information Technology, Computer Science, Data Analytics, Business Administration, Public Administration, or closely related field of study. -- AND-- EXPERIENCE 1: Four (4) years of management experience for a team of research/analytical professionals with responsibility for program evaluation; research; analytics; data intelligence strategies; data dashboards; reporting frameworks; data intelligence strategies; and data mining, marts or stratification. -OR- EXPERIENCE 2: Four (4) years of high-level management experience for a team of IT professionals in a large IT environment which includes experience in the following areas: Business Systems Analysis Technology-Based Feasibility Studies IT Policy Development and Implementation Business/Strategic Planning Personnel/Staff Management Evaluation and Implementation of Technology Solutions and Budget Preparation and Analysis (Qualifying experience must include a minimum of two (2) years of experience in second-level supervision (managing through subordinate supervisors and/or managers), personnel administration, operations, and budget/fiscal administration.) ------------------------------------------------------------------------------------------------------------------------------------------------------------------- OPTION 2: EDUCATION: A Master's Degree from an accredited institution in Information Management, Management Information Systems, Information Technology, Computer Science, Data Analytics, Business Administration, Public Administration, or closely related field of study. -- AND-- EXPERIENCE 1: Two (2) years of management experience for a team of research/analytical professionals with responsibility for program evaluation; research; analytics; data intelligence strategies; data dashboards; reporting frameworks; data intelligence strategies; and data mining, marts or stratification. -OR- EXPERIENCE 2: Two (2) years of high-level management experience for a team of IT professionals in a large IT environment which includes experience in the following areas: Business Systems Analysis Technology-Based Feasibility Studies IT Policy Development and Implementation Business/Strategic Planning Personnel/Staff Management Evaluation and Implementation of Technology Solutions and Budget Preparation and Analysis (Qualifying experience must include a minimum of one (1) year of experience in second-level supervision (managing through subordinate supervisors and/or managers), personnel administration, operations, and budget/fiscal administration.) Desired Qualifications The ideal candidate will be a seasoned manager with extensive IT and/or research experience as well as experience in the following areas: General healthcare IT Research and/or analytics in a healthcare environment Avatar Electronic Health Record Collaboration with applicable stakeholders Government work environment Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation. Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. EEO/ADA: S an Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form (Download PDF reader) within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Management Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: 3/29/2024 5:00 PM Pacific
Information Services Director
City of Cedar Park
Please follow this link to view the full brochure: https://www.affionpublic.com/position/information-services-director/
The City of Cedar Park
The City of Cedar Park is a vibrant suburb of over 83,000 residents, located 17 miles northwest of downtown Austin and is recognized for its fast growth in the dynamic Central Texas region. Cedar Park is the third largest city in the Austin metropolitan area, ideally situated for corporate headquarters and has a growing number of high tech and major manufacturing employers. With deep roots as a small community and ability to retain a hometown feel, it is known for its outstanding schools, pro-business climate and relaxed family environment. Named one of the Best Suburbs for Growing Families and Best Small City in America in 2020, Cedar Park offers all the benefits of life in the beautiful Texas Hill Country, with desirable neighborhoods, an entrepreneurial business environment, and an effective, well-managed city government.
Government
The City of Cedar Park operates under the council-manager form of government, per the city charter. The council-manager form is a system of local government that combines the political leadership of elected officials in the form of a council or other governing body with the managerial experience of an appointed local government manager. The Cedar Park City Council consists of a Mayor and six at-large Council positions. All of these elected positions are volunteer. The City Manager is appointed by the City Council and serves as the Chief Administrative Officer for the City. The current City Manager has been with the City since 1996 and was appointed City Manager in 2006. In addition, the Deputy City Manager and two Assistant City Managers have twenty-five years of experience with the City, providing stable leadership within the City Management team. Working with the Mayor and City Council, the City Manager oversees a robust, full-service city operation known for being innovative, forward-thinking, and implementing best practices in local government. In 2022, the City received the highest possible credit rating of AAA from S&P Global and joins a small list of Texas cities to accomplish this feat.
The IS Department
The Information Services Department has a wide variety of functions that serve both internal and external customers. The Department has staffing of 20 full-time equivalents, an annual budget of $3.8 million, and supports a workforce of approximately 550 employees.
This Department delivers technology resources to employees, including systems that support development review, finance, payroll, customer service, human resources, performance management, public safety, emergency response and management, and fleet administration, to name a few. Other Citywide support includes providing system support through a service desk, assisting with needs analysis and purchasing of new software systems, upgrading existing systems, training users and protecting the City’s wealth of data. Ultimately, the Department leads innovation efforts and collaborates with City partners to innovate how we provide City services and how we better engage the community through technology.
The Position
The City of Cedar Park is seeking an experienced, innovative leader who can think strategically and thrive in a collaborative, problem-solving environment. The Information Services Director will have a great deal of responsibility, so the applicant needs to have a broad range of skills including, but not limited to, technical knowledge and background, leadership and communication skills, and understanding of modern business practices. The Director will be passionate about technology and excited about its various applications. As part of the City’s Leadership Team, this position articulates expectations, develops strategy, and analyzes and evaluates results to drive process improvements using technology. The Director will lead and inspire a team of dedicated technology professionals.
From identifying innovative solutions to addressing the need for a Citywide technology framework and infrastructure, this position will improve the way the City and our staff utilize technology. Ultimately, this position will improve how we engage and interact with the public to deliver City services more efficiently and effectively.
Key Duties and Responsibilities
Provides leadership and direction in the development of short and long range information services plans and needs, aligned with the City Council’s Strategic Plan;
Plans, organizes and oversees implementation and maintenance of computer hardware, computer software and network infrastructure for all City departments and facilities;
Chairs the Information Services Steering Committee and process to further short and long range plans;
Collects, interprets, and prepares data for studies, reports and recommendations;
Coordinates department activities with other departments and agencies where necessary;
Supervises information services staff, including training and motivating staff; assigning work and establishing and monitoring employee performance objectives;
Prepares and presents employee performance evaluations;
Makes recommendations regarding hiring, terminating and disciplining employees;
Oversees specification, selection, acquisition, implementation, optimization, maintenance, repair, retirement and disposition of all technology hardware and software throughout the City;
Ensures that appropriate security is provided for City computer systems, and that proper and effective computer procedures are adhered to;
Evaluates new and existing situations and makes recommendations to department heads concerning possible solutions for the areas of computer technology and automated systems;
Coordinates and facilitates the effectiveness of ongoing technology projects and related vendor efforts to achieve the City’s technology goals;
Arranges, coordinates, and provides training services to allow for a highly trained and informed City staff;
Prepares and presents information technology issues and recommendations to the City Manager’s Office and City Council;
Prepares and manages the Information Services budget;
Participates in the Emergency Operations Center during an activation;
Develops and tests the Information Services Continuity of Operations and Disaster Recovery plans;
Ensures that all information technology equipment and software maintenance is performed in a competent and timely manner; and
Performs such other related duties as may be assigned.
Opportunities and Challenges
The Director is expected to lead citywide efforts to continually improve processes, evaluate current systems, and make smart investments in technology. This is both an opportunity and a challenge for the right candidate. This position will be expected to thrive in a team environment, not only leading a team of dedicated IT professionals, but also inspiring and relying on others to help accomplish the necessary projects and tasks. The Director will need to communicate and coordinate with others outside the department and ensure that the City’s strategic efforts related to information technology and aligned with the City’s Council’s strategic plan and complement or enhance departmental business processes for the City’s important and diverse functions.
The Director will play a key role in evaluating our current enterprise resource planning (ERP) system and options to modernize our software and business practices. The Director will lead an interdepartmental team tasked with developing options to improve our current ERP system, or select a new ERP system, and a roadmap to implement improvements with minimal disruption that ultimately improves the City’s business processes. The Director will also play a key role in improving our connectivity between City facilities and key infrastructure (e.g. traffic signals, utility infrastructure) to ensure important communication and technology linkages are resilient and redundant.
Education and Experience
Qualified candidates will have a Bachelor's Degree in Management Information Systems, Computer Science, or related field, plus eight (8) years of progressively responsible experience in information technology (networking personal computers, project planning and management, LAN network administration, database administration), to include (4) four years within a management capacity; including hardware and software project management, information systems design and management, and hardware and software technical support; or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.
A valid Texas Driver’s License with an acceptable driving record is required.
This position requires exceptional leadership, management, oral/written communication, and interpersonal skills; a demonstrated history of administering comprehensive information technology plans; and a proven record of building strong relationships with business units, vendors, and key stakeholders.
Ideal Candidate
The City is seeking an Information Services Director who will build on the Department’s successes and continue to take the City’s efforts to the next level and fulfill the City Council’s and City Manager’s Office goals. The individual will be outgoing, personable, and have excellent communication skills. The ideal candidate should be a strategic thinker who is not limited to past practices and widely accepted ideas; creativity will be essential.
The ideal candidate will work well across department lines and with both internal customers and external customers, vendors, and partners. This person will need to be able to inspire and motivate others without necessarily being their direct supervisor. Someone who functions well in the team environment is vital to this position’s success. The ideal candidate will meet the minimum qualifications above and have experience in an IT leadership role as an Information Technology Director, Assistant Director, or similar role. The ideal candidate needs to have professional experience in project management and a demonstrated track record of successfully implementing innovation in a business or public organization. Experience in leading process improvement initiatives as well as Smart City initiatives is especially valued.
Compensation and Benefits
The City of Cedar Park is offering a competitive salary commensurate with experience and a comprehensive benefits package, which includes participation in the Texas Municipal Retirement System. Relocation assistance will be available for the successful out of area candidate.
How to Apply
Interested applicants should forward a cover letter and resume to:
resumes@affionpublic.com
Reference: CPISD
Affion Public
PO Box 794
Hershey, PA 17033
888.321.4922
www.affionpublic.com
*The deadline to receive resumes is June 09, 2023*
The City of Cedar Park is an Equal Employment Opportunity Employer.
Mar 05, 2024
Full Time
Information Services Director
City of Cedar Park
Please follow this link to view the full brochure: https://www.affionpublic.com/position/information-services-director/
The City of Cedar Park
The City of Cedar Park is a vibrant suburb of over 83,000 residents, located 17 miles northwest of downtown Austin and is recognized for its fast growth in the dynamic Central Texas region. Cedar Park is the third largest city in the Austin metropolitan area, ideally situated for corporate headquarters and has a growing number of high tech and major manufacturing employers. With deep roots as a small community and ability to retain a hometown feel, it is known for its outstanding schools, pro-business climate and relaxed family environment. Named one of the Best Suburbs for Growing Families and Best Small City in America in 2020, Cedar Park offers all the benefits of life in the beautiful Texas Hill Country, with desirable neighborhoods, an entrepreneurial business environment, and an effective, well-managed city government.
Government
The City of Cedar Park operates under the council-manager form of government, per the city charter. The council-manager form is a system of local government that combines the political leadership of elected officials in the form of a council or other governing body with the managerial experience of an appointed local government manager. The Cedar Park City Council consists of a Mayor and six at-large Council positions. All of these elected positions are volunteer. The City Manager is appointed by the City Council and serves as the Chief Administrative Officer for the City. The current City Manager has been with the City since 1996 and was appointed City Manager in 2006. In addition, the Deputy City Manager and two Assistant City Managers have twenty-five years of experience with the City, providing stable leadership within the City Management team. Working with the Mayor and City Council, the City Manager oversees a robust, full-service city operation known for being innovative, forward-thinking, and implementing best practices in local government. In 2022, the City received the highest possible credit rating of AAA from S&P Global and joins a small list of Texas cities to accomplish this feat.
The IS Department
The Information Services Department has a wide variety of functions that serve both internal and external customers. The Department has staffing of 20 full-time equivalents, an annual budget of $3.8 million, and supports a workforce of approximately 550 employees.
This Department delivers technology resources to employees, including systems that support development review, finance, payroll, customer service, human resources, performance management, public safety, emergency response and management, and fleet administration, to name a few. Other Citywide support includes providing system support through a service desk, assisting with needs analysis and purchasing of new software systems, upgrading existing systems, training users and protecting the City’s wealth of data. Ultimately, the Department leads innovation efforts and collaborates with City partners to innovate how we provide City services and how we better engage the community through technology.
The Position
The City of Cedar Park is seeking an experienced, innovative leader who can think strategically and thrive in a collaborative, problem-solving environment. The Information Services Director will have a great deal of responsibility, so the applicant needs to have a broad range of skills including, but not limited to, technical knowledge and background, leadership and communication skills, and understanding of modern business practices. The Director will be passionate about technology and excited about its various applications. As part of the City’s Leadership Team, this position articulates expectations, develops strategy, and analyzes and evaluates results to drive process improvements using technology. The Director will lead and inspire a team of dedicated technology professionals.
From identifying innovative solutions to addressing the need for a Citywide technology framework and infrastructure, this position will improve the way the City and our staff utilize technology. Ultimately, this position will improve how we engage and interact with the public to deliver City services more efficiently and effectively.
Key Duties and Responsibilities
Provides leadership and direction in the development of short and long range information services plans and needs, aligned with the City Council’s Strategic Plan;
Plans, organizes and oversees implementation and maintenance of computer hardware, computer software and network infrastructure for all City departments and facilities;
Chairs the Information Services Steering Committee and process to further short and long range plans;
Collects, interprets, and prepares data for studies, reports and recommendations;
Coordinates department activities with other departments and agencies where necessary;
Supervises information services staff, including training and motivating staff; assigning work and establishing and monitoring employee performance objectives;
Prepares and presents employee performance evaluations;
Makes recommendations regarding hiring, terminating and disciplining employees;
Oversees specification, selection, acquisition, implementation, optimization, maintenance, repair, retirement and disposition of all technology hardware and software throughout the City;
Ensures that appropriate security is provided for City computer systems, and that proper and effective computer procedures are adhered to;
Evaluates new and existing situations and makes recommendations to department heads concerning possible solutions for the areas of computer technology and automated systems;
Coordinates and facilitates the effectiveness of ongoing technology projects and related vendor efforts to achieve the City’s technology goals;
Arranges, coordinates, and provides training services to allow for a highly trained and informed City staff;
Prepares and presents information technology issues and recommendations to the City Manager’s Office and City Council;
Prepares and manages the Information Services budget;
Participates in the Emergency Operations Center during an activation;
Develops and tests the Information Services Continuity of Operations and Disaster Recovery plans;
Ensures that all information technology equipment and software maintenance is performed in a competent and timely manner; and
Performs such other related duties as may be assigned.
Opportunities and Challenges
The Director is expected to lead citywide efforts to continually improve processes, evaluate current systems, and make smart investments in technology. This is both an opportunity and a challenge for the right candidate. This position will be expected to thrive in a team environment, not only leading a team of dedicated IT professionals, but also inspiring and relying on others to help accomplish the necessary projects and tasks. The Director will need to communicate and coordinate with others outside the department and ensure that the City’s strategic efforts related to information technology and aligned with the City’s Council’s strategic plan and complement or enhance departmental business processes for the City’s important and diverse functions.
The Director will play a key role in evaluating our current enterprise resource planning (ERP) system and options to modernize our software and business practices. The Director will lead an interdepartmental team tasked with developing options to improve our current ERP system, or select a new ERP system, and a roadmap to implement improvements with minimal disruption that ultimately improves the City’s business processes. The Director will also play a key role in improving our connectivity between City facilities and key infrastructure (e.g. traffic signals, utility infrastructure) to ensure important communication and technology linkages are resilient and redundant.
Education and Experience
Qualified candidates will have a Bachelor's Degree in Management Information Systems, Computer Science, or related field, plus eight (8) years of progressively responsible experience in information technology (networking personal computers, project planning and management, LAN network administration, database administration), to include (4) four years within a management capacity; including hardware and software project management, information systems design and management, and hardware and software technical support; or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.
A valid Texas Driver’s License with an acceptable driving record is required.
This position requires exceptional leadership, management, oral/written communication, and interpersonal skills; a demonstrated history of administering comprehensive information technology plans; and a proven record of building strong relationships with business units, vendors, and key stakeholders.
Ideal Candidate
The City is seeking an Information Services Director who will build on the Department’s successes and continue to take the City’s efforts to the next level and fulfill the City Council’s and City Manager’s Office goals. The individual will be outgoing, personable, and have excellent communication skills. The ideal candidate should be a strategic thinker who is not limited to past practices and widely accepted ideas; creativity will be essential.
The ideal candidate will work well across department lines and with both internal customers and external customers, vendors, and partners. This person will need to be able to inspire and motivate others without necessarily being their direct supervisor. Someone who functions well in the team environment is vital to this position’s success. The ideal candidate will meet the minimum qualifications above and have experience in an IT leadership role as an Information Technology Director, Assistant Director, or similar role. The ideal candidate needs to have professional experience in project management and a demonstrated track record of successfully implementing innovation in a business or public organization. Experience in leading process improvement initiatives as well as Smart City initiatives is especially valued.
Compensation and Benefits
The City of Cedar Park is offering a competitive salary commensurate with experience and a comprehensive benefits package, which includes participation in the Texas Municipal Retirement System. Relocation assistance will be available for the successful out of area candidate.
How to Apply
Interested applicants should forward a cover letter and resume to:
resumes@affionpublic.com
Reference: CPISD
Affion Public
PO Box 794
Hershey, PA 17033
888.321.4922
www.affionpublic.com
*The deadline to receive resumes is June 09, 2023*
The City of Cedar Park is an Equal Employment Opportunity Employer.
Introduction Information Systems Division (ISD) is looking for a seasoned IT project manager for its Project Management Officer (PMO) as a Information Systems Analyst IV Project Manager. The ISA IV Project Manager leads information system projects for ISD, other County departments, and countywide or interdepartmental implementations by following ISD-defined project management policies and processes in the performance of their duties. The ISA IV works independently and provides project oversight and reports to the ISA V PMO Lead. This examination is being given to fill one vacancy in the ISD department and to establish a selective eligible list to fill future ISA IV PMO vacancies. Please be advised that Human Resources will only be accepting online applications for this recruitment. Resumes and paper applications will not be accepted in lieu of an online application. A completed application must be received online by the final filing deadline. DEFINITION Under direction, performs highly advanced professional computer and related systems support work within the Information Systems Division; provides highly advanced support to one or more departments with very complex computer systems and programs; may perform database administration duties; and performs other work as required in accordance with Rule 3, Section 3 of the Civil Service Rules. CLASS CHARACTERISTICS This is the highly advanced journey level class in the Information Systems Analyst series. Incumbents perform work of a professional nature, utilizing skills that require an understanding of very complex analytical procedures and processes while working with a very high level of independent authority and judgment. As assigned, some positions may exercise direct, functional or technical supervision over lower level staff; however, these supervisory duties are ancillary in nature and are not considered to be the primary purpose of the class. The program assignment will determine the emphasis of an incumbent’s duties as described below. This class is distinguished from the Information Systems Analyst III by the fact that incumbents assume responsibility for providing highly advanced systems analysis, design and development support to one or more departments with highly complex systems and programs, or serve as systems database administrators. Employees at this level may also be assigned to serve as a project lead on components of systems development projects and may provide lead direction and training to assigned project staff. This class is distinguished from the Information Systems Analyst V in that the latter serves as the highest level within the series, and assumes responsibility for coordinating a major functional/operational program area within the County’s most complex and strategic systems, network and database areas of operation. TYPICAL DUTIES Provides highly advanced professional level support to one or more departments with highly complex systems and programs; areas of responsibility include the analysis, evaluation, design, development and testing of these strategic systems, networks, programs and applications across multiple platforms and technologies; serves as database administrator on assigned systems. Designs and develops current or new systems for large and complex systems; analyzes user operations and business requirements to design and develop technology solution; reviews, evaluates and recommends current and third party systems and applications; creates or oversees the development of data flow diagrams and other systems documentation to develop program specifications; designs optimum system configurations; develops and implements testing plan; ensures system quality assurance; determines whether new program meets the client’s business and technology requirements and adjusts as required. Provides highly complex support in planning, developing, integrating, testing and evaluating the County’s local and wide area networks; determines network system requirements; studies the integrity and security of data to establish system configuration; monitors systems to control and support network traffic; devises and implements strategies for connection of other systems through the use of routers, bridges and gateways. Participates in the evaluation of network protocols, hardware and software to determine their applicability to County network needs; evaluates new applications to determine integration with current systems and applications. Investigates, analyzes and resolves network-related problems; resolve compatibility problems across systems and networks; troubleshoots complex network failures, router problems and telecommunications problems; recommends and implements changes and improvements. Analyzes network security and performance issues; identifies potential security and utilization or performance issues; designs strategies and recommendations to improve security and network performance. Performs database analysis, administration and maintenance duties; provides support to information technology staff in planning, designing and implementing databases; designs and modifies database structure, tables, files, views, and indexes; manages and maintains database and file space allocation; develops methodologies to export data from mainframe environment to other platforms; plans future storage requirements. Ensures database availability to system users; provides and controls user access; maintains database security to ensure data integrity; monitors users to ensure compliance with operational and security procedures; monitors database performance; makes database tuning changes as required; makes recommendations on enhancements to optimize resources; conducts and maintains database systems back ups to ensure timely recovery of data; develops alternative strategies for data recovery. As assigned, serves as project leader on components of information systems projects; analyzes client information system needs; recommends solutions and appropriate technology to meet client needs; designs project and resource plans and schedules; develops proposals using cost/benefit analyses; coordinates the installation and evaluation of proposed hardware and software to ensure compatibility with existing systems; coordinates programming activities; controls, monitors and reports budget expenditures; directs members of the project team; provides written reports and presentations on project status. Performs technical writing duties in the development and production of complex system documentation, instructional and procedural manuals; identifies training issues and coordinates training sessions for client users on assigned systems or applications; develops training schedule; designs training manuals; conducts training sessions; trains assigned project staff in their areas of work including structured programming and development methods, procedures and techniques. Attends and participates in professional group meetings; stay abreast of new trends and innovations in the field of information technology. May exercise direct or technical and functional supervision over lower level staff; assists in selecting, training, motivating and evaluating assigned staff; provides or coordinates staff training; works with employees to correct deficiencies. MINIMUM QUALIFICATIONS The following special requirements were approved by theDirector of Human Resourceson March 22, 2024. Education : Graduation from an accredited four-year college or university with a major in computer science, information systems, mathematics, business administration or a related field Experience: Three years of increasingly professional, analytical IT Project Management work in an information systems environment. Substitution #1 : Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all or part of the above required education. A list of approved certificates and/or courses shall be maintained within the Human Resources Department. Substitution #2 : Additional qualifying experience may substitute for the above required education on a year-for-year basis to a maximum of two years. KNOWLEDGE Operations, services and activities of a comprehensive information systems program across multiple operating platforms; advanced principles and practices of system design, development, analysis, testing and security administration; methods and techniques of evaluating complex systems and business requirements and developing information systems solutions; advanced programming languages, methods and techniques including integrated database management applications; operations, services and activities of local and wide area network design, development and administration; local and wide area network protocols; methods and techniques of resolving complex network system compatibility and integration issues; principles, practices, methods and techniques of supporting a comprehensive database design, management and administration program; operational characteristics of a variety of database systems, tools and utilities; principles and practices of quality assurance, data security, integrity, backup and recovery processes in assigned systems area; principles of lead supervision and training; principles and practices of project leadership; pertinent Federal, State and local codes, laws and regulations. ABILITY Analyze department operations, procedures and data to recommend, design and develop logical solutions to complex systems problems; perform highly complex systems and applications programming and analysis duties; recommend and implement quality assurance and security procedures for assigned systems; provide advanced level technical systems support by identifying and resolving problems for highly complex systems and applications; provide complex support in the design, configuration, implementation and testing of wide area network operating systems, hardware and software; analyze and troubleshoot complex local and wide area network operating, hardware and software system problems; perform database administration and maintenance functions; evaluate and make recommendations to accommodate future data storage needs; develop and modify database models based on County information technology needs; prepare clear and concise technical reports and documentation; as assigned, lead, direct and review the work of project staff; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility - Frequent use of keyboards; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving. Lifting - frequently 5-30 pounds; occasionally 70 pounds or less. Vision - constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision. Dexterity - frequent repetitive motion; frequent writing; frequent grasping, holding, reaching. Hearing/Talking - frequent talking/hearing in person and on the telephone. Emotional/Psychological - frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling. Environmental - frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank orranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When fillingnine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Please be advised that Human Resources will only be accepting Online Application submittals for this recruitment. Paper application submittalswill not be considered or accepted. Apply Online: www.sjgov.org/department/hr Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For currentemployment opportunitiesplease callour 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must besubmitted onlineto the Human Resources Division beforethe submission deadline. Resumes and paper applicationswill not be accepted in lieu of an online application. ( The County assumes no responsibility foronline applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
Mar 26, 2024
Full Time
Introduction Information Systems Division (ISD) is looking for a seasoned IT project manager for its Project Management Officer (PMO) as a Information Systems Analyst IV Project Manager. The ISA IV Project Manager leads information system projects for ISD, other County departments, and countywide or interdepartmental implementations by following ISD-defined project management policies and processes in the performance of their duties. The ISA IV works independently and provides project oversight and reports to the ISA V PMO Lead. This examination is being given to fill one vacancy in the ISD department and to establish a selective eligible list to fill future ISA IV PMO vacancies. Please be advised that Human Resources will only be accepting online applications for this recruitment. Resumes and paper applications will not be accepted in lieu of an online application. A completed application must be received online by the final filing deadline. DEFINITION Under direction, performs highly advanced professional computer and related systems support work within the Information Systems Division; provides highly advanced support to one or more departments with very complex computer systems and programs; may perform database administration duties; and performs other work as required in accordance with Rule 3, Section 3 of the Civil Service Rules. CLASS CHARACTERISTICS This is the highly advanced journey level class in the Information Systems Analyst series. Incumbents perform work of a professional nature, utilizing skills that require an understanding of very complex analytical procedures and processes while working with a very high level of independent authority and judgment. As assigned, some positions may exercise direct, functional or technical supervision over lower level staff; however, these supervisory duties are ancillary in nature and are not considered to be the primary purpose of the class. The program assignment will determine the emphasis of an incumbent’s duties as described below. This class is distinguished from the Information Systems Analyst III by the fact that incumbents assume responsibility for providing highly advanced systems analysis, design and development support to one or more departments with highly complex systems and programs, or serve as systems database administrators. Employees at this level may also be assigned to serve as a project lead on components of systems development projects and may provide lead direction and training to assigned project staff. This class is distinguished from the Information Systems Analyst V in that the latter serves as the highest level within the series, and assumes responsibility for coordinating a major functional/operational program area within the County’s most complex and strategic systems, network and database areas of operation. TYPICAL DUTIES Provides highly advanced professional level support to one or more departments with highly complex systems and programs; areas of responsibility include the analysis, evaluation, design, development and testing of these strategic systems, networks, programs and applications across multiple platforms and technologies; serves as database administrator on assigned systems. Designs and develops current or new systems for large and complex systems; analyzes user operations and business requirements to design and develop technology solution; reviews, evaluates and recommends current and third party systems and applications; creates or oversees the development of data flow diagrams and other systems documentation to develop program specifications; designs optimum system configurations; develops and implements testing plan; ensures system quality assurance; determines whether new program meets the client’s business and technology requirements and adjusts as required. Provides highly complex support in planning, developing, integrating, testing and evaluating the County’s local and wide area networks; determines network system requirements; studies the integrity and security of data to establish system configuration; monitors systems to control and support network traffic; devises and implements strategies for connection of other systems through the use of routers, bridges and gateways. Participates in the evaluation of network protocols, hardware and software to determine their applicability to County network needs; evaluates new applications to determine integration with current systems and applications. Investigates, analyzes and resolves network-related problems; resolve compatibility problems across systems and networks; troubleshoots complex network failures, router problems and telecommunications problems; recommends and implements changes and improvements. Analyzes network security and performance issues; identifies potential security and utilization or performance issues; designs strategies and recommendations to improve security and network performance. Performs database analysis, administration and maintenance duties; provides support to information technology staff in planning, designing and implementing databases; designs and modifies database structure, tables, files, views, and indexes; manages and maintains database and file space allocation; develops methodologies to export data from mainframe environment to other platforms; plans future storage requirements. Ensures database availability to system users; provides and controls user access; maintains database security to ensure data integrity; monitors users to ensure compliance with operational and security procedures; monitors database performance; makes database tuning changes as required; makes recommendations on enhancements to optimize resources; conducts and maintains database systems back ups to ensure timely recovery of data; develops alternative strategies for data recovery. As assigned, serves as project leader on components of information systems projects; analyzes client information system needs; recommends solutions and appropriate technology to meet client needs; designs project and resource plans and schedules; develops proposals using cost/benefit analyses; coordinates the installation and evaluation of proposed hardware and software to ensure compatibility with existing systems; coordinates programming activities; controls, monitors and reports budget expenditures; directs members of the project team; provides written reports and presentations on project status. Performs technical writing duties in the development and production of complex system documentation, instructional and procedural manuals; identifies training issues and coordinates training sessions for client users on assigned systems or applications; develops training schedule; designs training manuals; conducts training sessions; trains assigned project staff in their areas of work including structured programming and development methods, procedures and techniques. Attends and participates in professional group meetings; stay abreast of new trends and innovations in the field of information technology. May exercise direct or technical and functional supervision over lower level staff; assists in selecting, training, motivating and evaluating assigned staff; provides or coordinates staff training; works with employees to correct deficiencies. MINIMUM QUALIFICATIONS The following special requirements were approved by theDirector of Human Resourceson March 22, 2024. Education : Graduation from an accredited four-year college or university with a major in computer science, information systems, mathematics, business administration or a related field Experience: Three years of increasingly professional, analytical IT Project Management work in an information systems environment. Substitution #1 : Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all or part of the above required education. A list of approved certificates and/or courses shall be maintained within the Human Resources Department. Substitution #2 : Additional qualifying experience may substitute for the above required education on a year-for-year basis to a maximum of two years. KNOWLEDGE Operations, services and activities of a comprehensive information systems program across multiple operating platforms; advanced principles and practices of system design, development, analysis, testing and security administration; methods and techniques of evaluating complex systems and business requirements and developing information systems solutions; advanced programming languages, methods and techniques including integrated database management applications; operations, services and activities of local and wide area network design, development and administration; local and wide area network protocols; methods and techniques of resolving complex network system compatibility and integration issues; principles, practices, methods and techniques of supporting a comprehensive database design, management and administration program; operational characteristics of a variety of database systems, tools and utilities; principles and practices of quality assurance, data security, integrity, backup and recovery processes in assigned systems area; principles of lead supervision and training; principles and practices of project leadership; pertinent Federal, State and local codes, laws and regulations. ABILITY Analyze department operations, procedures and data to recommend, design and develop logical solutions to complex systems problems; perform highly complex systems and applications programming and analysis duties; recommend and implement quality assurance and security procedures for assigned systems; provide advanced level technical systems support by identifying and resolving problems for highly complex systems and applications; provide complex support in the design, configuration, implementation and testing of wide area network operating systems, hardware and software; analyze and troubleshoot complex local and wide area network operating, hardware and software system problems; perform database administration and maintenance functions; evaluate and make recommendations to accommodate future data storage needs; develop and modify database models based on County information technology needs; prepare clear and concise technical reports and documentation; as assigned, lead, direct and review the work of project staff; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility - Frequent use of keyboards; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving. Lifting - frequently 5-30 pounds; occasionally 70 pounds or less. Vision - constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision. Dexterity - frequent repetitive motion; frequent writing; frequent grasping, holding, reaching. Hearing/Talking - frequent talking/hearing in person and on the telephone. Emotional/Psychological - frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling. Environmental - frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank orranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When fillingnine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Please be advised that Human Resources will only be accepting Online Application submittals for this recruitment. Paper application submittalswill not be considered or accepted. Apply Online: www.sjgov.org/department/hr Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For currentemployment opportunitiesplease callour 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must besubmitted onlineto the Human Resources Division beforethe submission deadline. Resumes and paper applicationswill not be accepted in lieu of an online application. ( The County assumes no responsibility foronline applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION BUSINESS SERVICES MANAGER, SENIOR SALARY INFORMATION This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an open to the public eligible list to fill current and future Business Services Manager, Senior positions with this specialty. This recruitment may also be used to fill positions in similar and/or lower level classifications throughout the County of Orange. DEADLINE TO APPLY Qualified applicants are encouraged to apply immediately, as the recruitment will close on Monday, April 8 , 2024 at 11:59 PM (PST). OC PUBLIC WORKS OC Public Works provides services on a regional basis to unincorporated areas, cities, and other County agencies and departments. The primary mission of the department is to protect and enrich the community through the sustainable delivery of projects and services. OC Public Works’ guiding principles are safety, integrity, quality, teamwork, and adaptability. OC Public Works is a unique County department comprised of ten service areas: OC Development Services; OC Fleet Services; OC Administrative Services; OC Facilities Design & Construction; OC Facilities Maintenance & Central Utilities; OC Environmental Resources; OC Operations & Maintenance; OC Construction; OC Infrastructure Programs; and OC Survey. Administrative Services This unit leads the financial, administrative, and information technology operations for the agency. This includes management of policies and procedures, strategic financial planning, budget and payroll, goods and services procurement, public records requests, parking and building administration, and information technology services. For more information on OC Public Works click here. For more information on the County of Orange click here . THE OPPORTUNITY The Business Services Manager, Senior at Orange County Public Works (OCPW) plays a crucial leadership role, primarily focusing on steering significant Information Technology, Financial, and Business Planning Initiatives. This position requires a leader who possesses strong leadership qualities, the ability to manage personal and team objectives, maintain high integrity, and lead with vision across various high-stakes environments. The role encompasses managing County-wide services such as business plan development, financial continuity, the Real Estate Enterprise Resource Planning (ERP) platform, Parking Management, and various other administrative services. The candidate should be a strategic thinker, capable of ensuring the continuity and development of business plans across all OCPW service areas, and integrating the ERP system effectively. Key responsibilities for this position include facilitating data integration, ensuring understanding of various aspects of real property business administration, and maintaining proficiency in modern programming languages and design principles. The incumbent will work closely with County department business leaders to develop and implement the ERP platform, from data collection to business analytics reporting. This requires the ability to design and implement new business processes, thoroughly analyze business requirements for each unit, and align the ERP system's use with each Deputy Director's strategy in OC Public Works, ensuring its effective application across the organization. The candidate should also have good operations experience in Asset Management, Asset Indexing, and Building Operations Management. Duties and responsibilities may include, but are not limited to: Perform financial planning, analysis, and projections in collaboration with the budget and financial services managers at OCPW and the various County business service units Manage OCPW's business unit’s transition to the CEO Real Estate Enterprise business solution Manage and Coordinate OCPW IT initiatives and ensure data continuity across OCPW Perform review of OCPW operational and business processes insuring compliance with Auditor Controller and Internal Audit Participate in the development of OCPW's business plan, annual strategic financial plan, and performance reporting for tenant agencies Assist in the development of cooperative agreements, contracts & contract negotiations with an understanding of County Real Estate development and ownership principles Responsible for County building manger program processes and personnel Responsible for County parking program, financial planning, and personnel DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will have a minimum of five (5) years of experience working with financial planning, analysis, and information technology. A deep understanding and experience in finance, construction, and real property portfolio management will be considered a significant asset. The ideal candidate for this position will bring a comprehensive suite of skills and experiences to the table, particularly in managing an organization's business operations through business solutions that encompass budgeting, financial transactions, information technology, project management, and operational management. In addition, the ideal candidate will possess knowledge and experience in the following core competencies: Technical Knowledge & Experience Demonstrate proficiency in identifying, evaluating, and implementing cutting-edge information technology solutions that drive efficiency and innovation within the organization Experience with ERP business solutions Experience in strategic financial management, including budgeting, forecasting, and financial analysis Ability to develop and implement financial analysis policies and procedures Experience in data analytics and database development, preferably within real property ownership applications Leadership & Management Skills Possess leadership skills to direct and ensure delivery of efficient high-quality services Building effective working relationships inside and outside the organization , demonstrating a collaborative and inclusive approach to leadership Demonstrate ability and commitment to mentor and guide employees to meet goals and objectives while identifying and cultivating their talents Oral & Written Communication Excellent oral and written skills, including report writing Effectively communicate with various levels of the organization Readily and routinely share technical knowledge with others MINIMUM QUALIFICATIONS Click here to view the minimum qualifications for Business Services Manager, Senior . RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, applicants who meet the minimum and/or desirable qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Structured Oral Interview | SOI (Weighted 100%) Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidate's qualifications for the job. Based on the Department's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. Questions? For specific information pertaining to this recruitment, contact Sarah Correa at 714-667-9667 or by email at sarah.correa@ocpw.ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/8/2024 11:59 PM Pacific
Mar 08, 2024
Full Time
CAREER DESCRIPTION BUSINESS SERVICES MANAGER, SENIOR SALARY INFORMATION This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an open to the public eligible list to fill current and future Business Services Manager, Senior positions with this specialty. This recruitment may also be used to fill positions in similar and/or lower level classifications throughout the County of Orange. DEADLINE TO APPLY Qualified applicants are encouraged to apply immediately, as the recruitment will close on Monday, April 8 , 2024 at 11:59 PM (PST). OC PUBLIC WORKS OC Public Works provides services on a regional basis to unincorporated areas, cities, and other County agencies and departments. The primary mission of the department is to protect and enrich the community through the sustainable delivery of projects and services. OC Public Works’ guiding principles are safety, integrity, quality, teamwork, and adaptability. OC Public Works is a unique County department comprised of ten service areas: OC Development Services; OC Fleet Services; OC Administrative Services; OC Facilities Design & Construction; OC Facilities Maintenance & Central Utilities; OC Environmental Resources; OC Operations & Maintenance; OC Construction; OC Infrastructure Programs; and OC Survey. Administrative Services This unit leads the financial, administrative, and information technology operations for the agency. This includes management of policies and procedures, strategic financial planning, budget and payroll, goods and services procurement, public records requests, parking and building administration, and information technology services. For more information on OC Public Works click here. For more information on the County of Orange click here . THE OPPORTUNITY The Business Services Manager, Senior at Orange County Public Works (OCPW) plays a crucial leadership role, primarily focusing on steering significant Information Technology, Financial, and Business Planning Initiatives. This position requires a leader who possesses strong leadership qualities, the ability to manage personal and team objectives, maintain high integrity, and lead with vision across various high-stakes environments. The role encompasses managing County-wide services such as business plan development, financial continuity, the Real Estate Enterprise Resource Planning (ERP) platform, Parking Management, and various other administrative services. The candidate should be a strategic thinker, capable of ensuring the continuity and development of business plans across all OCPW service areas, and integrating the ERP system effectively. Key responsibilities for this position include facilitating data integration, ensuring understanding of various aspects of real property business administration, and maintaining proficiency in modern programming languages and design principles. The incumbent will work closely with County department business leaders to develop and implement the ERP platform, from data collection to business analytics reporting. This requires the ability to design and implement new business processes, thoroughly analyze business requirements for each unit, and align the ERP system's use with each Deputy Director's strategy in OC Public Works, ensuring its effective application across the organization. The candidate should also have good operations experience in Asset Management, Asset Indexing, and Building Operations Management. Duties and responsibilities may include, but are not limited to: Perform financial planning, analysis, and projections in collaboration with the budget and financial services managers at OCPW and the various County business service units Manage OCPW's business unit’s transition to the CEO Real Estate Enterprise business solution Manage and Coordinate OCPW IT initiatives and ensure data continuity across OCPW Perform review of OCPW operational and business processes insuring compliance with Auditor Controller and Internal Audit Participate in the development of OCPW's business plan, annual strategic financial plan, and performance reporting for tenant agencies Assist in the development of cooperative agreements, contracts & contract negotiations with an understanding of County Real Estate development and ownership principles Responsible for County building manger program processes and personnel Responsible for County parking program, financial planning, and personnel DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will have a minimum of five (5) years of experience working with financial planning, analysis, and information technology. A deep understanding and experience in finance, construction, and real property portfolio management will be considered a significant asset. The ideal candidate for this position will bring a comprehensive suite of skills and experiences to the table, particularly in managing an organization's business operations through business solutions that encompass budgeting, financial transactions, information technology, project management, and operational management. In addition, the ideal candidate will possess knowledge and experience in the following core competencies: Technical Knowledge & Experience Demonstrate proficiency in identifying, evaluating, and implementing cutting-edge information technology solutions that drive efficiency and innovation within the organization Experience with ERP business solutions Experience in strategic financial management, including budgeting, forecasting, and financial analysis Ability to develop and implement financial analysis policies and procedures Experience in data analytics and database development, preferably within real property ownership applications Leadership & Management Skills Possess leadership skills to direct and ensure delivery of efficient high-quality services Building effective working relationships inside and outside the organization , demonstrating a collaborative and inclusive approach to leadership Demonstrate ability and commitment to mentor and guide employees to meet goals and objectives while identifying and cultivating their talents Oral & Written Communication Excellent oral and written skills, including report writing Effectively communicate with various levels of the organization Readily and routinely share technical knowledge with others MINIMUM QUALIFICATIONS Click here to view the minimum qualifications for Business Services Manager, Senior . RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, applicants who meet the minimum and/or desirable qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Structured Oral Interview | SOI (Weighted 100%) Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidate's qualifications for the job. Based on the Department's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. Questions? For specific information pertaining to this recruitment, contact Sarah Correa at 714-667-9667 or by email at sarah.correa@ocpw.ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/8/2024 11:59 PM Pacific
City of San Jose
United States, California, San Jose
The City of San José is a place where we use civic technology to help our community thrive. As the 10th largest city in the nation, the City manages a large set of services and assets. The City operates on a budget of $5 billion, with 7,000 employees serving 1+ million residents and 80,000 businesses in the heart of Silicon Valley. Information Technology's (IT) mission: Put powerful tools and information in the hands of people to unleash their brilliance in service to our community. IT enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, productivity and collaboration tools, the San Jose 311 resident experience platform, data equity and privacy programs, and strategic planning. San Jose is powered by truly great people, a robust technology environment, and a strong sense of purpose. We promote work-life integration and a focus on growth to bring out the best in our people. Come join us in making San Jose the most vibrant, equitable, sustainable, and innovative city in America! You can visit the Information Technology Department website to learn more about us. NOTE - The first review of applications was on Friday, October 20, 2023. We will be doing another round of application review on Tuesday, February 27, 2024. Please submit your application by 11:59 p.m. (PST) on Monday, February 26, 2024. if you would like your application to be included in this round of review. Candidates who pass the application review round will be invited to interviews on the week of March 11, 2024. The City of San Jose is hiring for an Enterprise Resource Planning Modernization Technical Project Manager (Enterprise Supervising Technology Analyst) to lead the project to modernize the City's ERP System. This is a multi-year project with the first phase being to identify a solution and an ERP implementation partner. The position will be dedicated to managing the consolidation and replacement of the City's aging ERP applications with a modern and robust ERP system. The ERP Technical Project Manager will partner with the Finance Department and City stakeholders to bring on a consulting firm to oversee the execution of the project. Thereafter, the ERP Technical Project Manager will partner closely with the consulting firm and the Finance Department's Functional Project Manager to evaluate the City's current ERP systems, identify gaps and improvements, define the project scope, objectives, and timelines, and manage the project team to ensure the ERP project is delivered on-time and on-budget. In this role, you would serve as a technical project manager for the modernization of the City's ERP systems. Responsibilities include but not limited to the following: Leading the technical workstream for the City's ERP Modernization project. Partner with the Finance and IT sponsors and stakeholders to evaluate, select and onboard a consulting firm to oversee the execution of the project. Partner with the consulting firm, Finance Department, and IT stakeholders to evaluate the City's current ERP systems, identify gaps and improvements, and define the ERP Modernization project scope. Collaborate with the project's cross functional and technical teams and leads to communicate and escalate cross functional and technical impacts. Provide oversight and coordination of all technical workstream activities, including status reporting, resourcing, requirements, design, build, test, and deployment tasks. Develop, maintain, and operate the project management structure for the ERP implementation, including selection, configuration, deployment and operation of project management tools, project management processes and project reporting. Define and document project scope, objectives, and success criteria with particular focus on alignment with business objectives. Create and maintain project plans, including schedules, timeline, tasks, and budget. Break down complex tasks into actionable work items, with accurately estimated required time and effort, appropriate sequencing plus alignment of co-dependent activities. Determine resource requirements: identify and schedule appropriate people and assets. Manage day to day activities against project plans and identify issues or bottlenecks requiring escalation or resolution. Assist in defining and managing project governance roles and parameters. Please note that the Enterprise Resource Planning Modernization Technical Project Manager (Enterprise Supervising Technology Analyst) position is currently on a hybrid telework schedule - working remotely and onsite is subject to change. Salary Information: The actual salary shall be determined by the final candidate's qualifications and experience. In addition to the starting salary, employees in the Enterprise Supervising Technology Analyst (ESTA) classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. Salary Range (including the 5% NPWI): $136,237.92 - $166,005.84 The ESTA classification is represented by the City Association of Management Personnel (CAMP) bargaining unit. Education and Experience: A Bachelor's Degree from an accredited college or university in a relevant field, AND four (4) years of progressively responsible professional/journey level experience, of which at least two (2) years of experience include lead technical work in development, implementation and maintenance of electronic business systems/solutions, or application development and/or support. Acceptable Substitution: Additional years of increasingly responsible directly related work experience may be substituted for education on a year-for-year basis up to two (2) years. Completion of a Master's Degree in a relevant field from an accredited college or university may be substituted for one (1) year of the required two (2) years of experience which include lead technical work in development, implementation and maintenance of electronic business systems/solutions or application development and/or support. Competencies The ideal candidates will possess the following competencies, as demonstrated in past and current employment history. Focus on outcomes over activity is key. Job Expertise - Experience with full-cycle ERP implementation projects for service organizations. Experience leading and prioritizing projects within a program and working seamlessly with various teams and partners in a matrix organization. Experience with ERP systems, facilitating large enterprise scale data and process conversions/migrations. Demonstrates the ability to identify, convey, and champion opportunities for business process improvements and operation changes. Proficiency with project management tools and software. Experience managing third party vendors and system integrators. Strong presentation, oral and written communication skills that will successfully translate to the needs of the team as well as senior management. Demonstrated experience driving enterprise projects from conception to successful completion with quality results. Project Management - Ensures support for projects and implements goals and strategic objectives. Vision / Strategic Thinking - Supports, promotes, and ensures alignment with the organization's vision and values; understands how an organization must change in light of internal and external trends and influences; builds a shared vision with others and influences others to translate vision to action. Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; makes informed decisions based on input from a diverse set of stakeholders; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction. Change Management - Demonstrates support for innovation and for organizational changes needed to improve the organization's effectiveness; facilitates the implementation and acceptance of change within the workplace. Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach. Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions . Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise. You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. In addition, please attach your resume as part of the application process. If you have questions about the duties of these positions, the selection or hiring processes, please contact Tram Nguyen at tramt.nguyen@sanjoseca.gov .
Mar 08, 2024
Full Time
The City of San José is a place where we use civic technology to help our community thrive. As the 10th largest city in the nation, the City manages a large set of services and assets. The City operates on a budget of $5 billion, with 7,000 employees serving 1+ million residents and 80,000 businesses in the heart of Silicon Valley. Information Technology's (IT) mission: Put powerful tools and information in the hands of people to unleash their brilliance in service to our community. IT enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, productivity and collaboration tools, the San Jose 311 resident experience platform, data equity and privacy programs, and strategic planning. San Jose is powered by truly great people, a robust technology environment, and a strong sense of purpose. We promote work-life integration and a focus on growth to bring out the best in our people. Come join us in making San Jose the most vibrant, equitable, sustainable, and innovative city in America! You can visit the Information Technology Department website to learn more about us. NOTE - The first review of applications was on Friday, October 20, 2023. We will be doing another round of application review on Tuesday, February 27, 2024. Please submit your application by 11:59 p.m. (PST) on Monday, February 26, 2024. if you would like your application to be included in this round of review. Candidates who pass the application review round will be invited to interviews on the week of March 11, 2024. The City of San Jose is hiring for an Enterprise Resource Planning Modernization Technical Project Manager (Enterprise Supervising Technology Analyst) to lead the project to modernize the City's ERP System. This is a multi-year project with the first phase being to identify a solution and an ERP implementation partner. The position will be dedicated to managing the consolidation and replacement of the City's aging ERP applications with a modern and robust ERP system. The ERP Technical Project Manager will partner with the Finance Department and City stakeholders to bring on a consulting firm to oversee the execution of the project. Thereafter, the ERP Technical Project Manager will partner closely with the consulting firm and the Finance Department's Functional Project Manager to evaluate the City's current ERP systems, identify gaps and improvements, define the project scope, objectives, and timelines, and manage the project team to ensure the ERP project is delivered on-time and on-budget. In this role, you would serve as a technical project manager for the modernization of the City's ERP systems. Responsibilities include but not limited to the following: Leading the technical workstream for the City's ERP Modernization project. Partner with the Finance and IT sponsors and stakeholders to evaluate, select and onboard a consulting firm to oversee the execution of the project. Partner with the consulting firm, Finance Department, and IT stakeholders to evaluate the City's current ERP systems, identify gaps and improvements, and define the ERP Modernization project scope. Collaborate with the project's cross functional and technical teams and leads to communicate and escalate cross functional and technical impacts. Provide oversight and coordination of all technical workstream activities, including status reporting, resourcing, requirements, design, build, test, and deployment tasks. Develop, maintain, and operate the project management structure for the ERP implementation, including selection, configuration, deployment and operation of project management tools, project management processes and project reporting. Define and document project scope, objectives, and success criteria with particular focus on alignment with business objectives. Create and maintain project plans, including schedules, timeline, tasks, and budget. Break down complex tasks into actionable work items, with accurately estimated required time and effort, appropriate sequencing plus alignment of co-dependent activities. Determine resource requirements: identify and schedule appropriate people and assets. Manage day to day activities against project plans and identify issues or bottlenecks requiring escalation or resolution. Assist in defining and managing project governance roles and parameters. Please note that the Enterprise Resource Planning Modernization Technical Project Manager (Enterprise Supervising Technology Analyst) position is currently on a hybrid telework schedule - working remotely and onsite is subject to change. Salary Information: The actual salary shall be determined by the final candidate's qualifications and experience. In addition to the starting salary, employees in the Enterprise Supervising Technology Analyst (ESTA) classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. Salary Range (including the 5% NPWI): $136,237.92 - $166,005.84 The ESTA classification is represented by the City Association of Management Personnel (CAMP) bargaining unit. Education and Experience: A Bachelor's Degree from an accredited college or university in a relevant field, AND four (4) years of progressively responsible professional/journey level experience, of which at least two (2) years of experience include lead technical work in development, implementation and maintenance of electronic business systems/solutions, or application development and/or support. Acceptable Substitution: Additional years of increasingly responsible directly related work experience may be substituted for education on a year-for-year basis up to two (2) years. Completion of a Master's Degree in a relevant field from an accredited college or university may be substituted for one (1) year of the required two (2) years of experience which include lead technical work in development, implementation and maintenance of electronic business systems/solutions or application development and/or support. Competencies The ideal candidates will possess the following competencies, as demonstrated in past and current employment history. Focus on outcomes over activity is key. Job Expertise - Experience with full-cycle ERP implementation projects for service organizations. Experience leading and prioritizing projects within a program and working seamlessly with various teams and partners in a matrix organization. Experience with ERP systems, facilitating large enterprise scale data and process conversions/migrations. Demonstrates the ability to identify, convey, and champion opportunities for business process improvements and operation changes. Proficiency with project management tools and software. Experience managing third party vendors and system integrators. Strong presentation, oral and written communication skills that will successfully translate to the needs of the team as well as senior management. Demonstrated experience driving enterprise projects from conception to successful completion with quality results. Project Management - Ensures support for projects and implements goals and strategic objectives. Vision / Strategic Thinking - Supports, promotes, and ensures alignment with the organization's vision and values; understands how an organization must change in light of internal and external trends and influences; builds a shared vision with others and influences others to translate vision to action. Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; makes informed decisions based on input from a diverse set of stakeholders; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction. Change Management - Demonstrates support for innovation and for organizational changes needed to improve the organization's effectiveness; facilitates the implementation and acceptance of change within the workplace. Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach. Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions . Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise. You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. In addition, please attach your resume as part of the application process. If you have questions about the duties of these positions, the selection or hiring processes, please contact Tram Nguyen at tramt.nguyen@sanjoseca.gov .