Jefferson County
Golden, Colorado, United States
Apr 06, 2024
Full Time
Apply By: 04/21/24 Division: Clerk and Recorder Division Management Level: Division Director Scheduled Weekly Hours: 40 Benefit Eligibility: This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement. Description: The Jefferson County Clerk and Recorder’s office is the face of public service for our diverse and vibrant county. We serve voters, drivers, property owners, business owners, travelers, couples getting married, and so many other Jeffco residents and non-residents every day, and we take our work very seriously. We hold a clear mission and vision that drive our actions and aspirations: Mission : To make government and the democratic process work for all of Jeffco. From free and fair elections to friendly service and safe record keeping, we're building a Jeffco that welcomes and works for everyone. Vision : An equitable , accessible, trustworthy democracy for the Jeffco of today and tomorrow Each day, we strive to turn this vision into reality, and we are looking for motivated individuals to join our team and help in this work. The Motor Vehicle Division Manager is responsible for overseeing and directing all operations and personnel of the Jefferson County Motor Vehicle division including branch operations. Perform professional and supervisory duties. Plan, direct, organize, implement, and coordinate all programs and activities associated with the Motor Vehicle Division operations. Assist the Clerk and Recorder and Chief Deputy in developing county policy and procedures for the division. Act as a liaison between other government agencies and departments. Serve on various committees. Ideal Candidate: The Motor Vehicle Division Manager operates with a high degree of emotional intelligence and understands effective leadership managing operations and people across multiple locations. The ideal candidate should have strong project management skills and be an experienced and a collaborative leader who is an active listener. The candidate must have political acumen, the ability to establish effective working relationships, and earn the confidence of the Board of County Commissioners, Elected Officials, Department Heads, other government municipalities and staff. Schedule : This position requires regular on-site/in-office work in support of our residents , and typically operates on a traditional 4-day workweek (Monday-Thursday, 7am-5:30pm). Compensation : Hiring Range: $ 100,000 - $120,000 Compensation will be determined based on education, experience, and skills. Benefits : Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental and vision insurance, paid time off and holidays, retirement matching, wellness programs, tuition reimbursement, flexible schedules, remote work options and more . For more information, click Here for our Total Rewards summary. Essential Duties: Plan, develop and implement the programs and projects of the Motor Vehicle Division operations. Suggest changes in organization structure, methods, and procedures for the division. Develop and implement departmental policies and procedures. Attend county meetings, as well as meetings and committees at other counties and Department of Revenue. Track, interpret and implement legislation. Ensure compliance with applicable state laws, Department of Revenue rules, and county policy in all operations. Provide and track budgetary information, numbers, and projections. Supervise all facilities and equipment in use by the division. Assess division needs for capital improvements and equipment acquisition. Collect and use data from in-person, kiosk, online, phone and chat transactions to identify performance metrics, improve accessibility and efficiency of operations in all branch offices, and improve process management. Supervises staff in area of responsibility. Administers and makes recommendations for routine personnel matters affecting subordinates, including recruiting, interviewing, hiring, training, assigning, scheduling, granting leave, appraisals, and taking corrective action. Conducts performance evaluations and communicates short- and long-term goals and objectives . Submits personnel records and reports as required by the county. Assists and advises subordinates as necessary, resolves problems as non-routine situations arise, and ensures adherence to established policies, procedures, and standards. Communicates changes in policy and procedures to direct reports and implements them as directed. Other duties as assigned. Qualifications: Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience. Minimal Qualifications: Bachelors Degree or equivalent experience; Plus, at least five years of experience in customer service, government, project management, or operations; Or an equivalent combination of education & experience. AND a minimum of three years of Supervisory experience; Must be Sworn in as Deputy of Clerk & Recorder's Office to discharge the duties conveyed by Colorado Statute upon hire. Preferred Knowledge, Skills and Abilities: Two years of experience in Motor Vehicle, Dept of Revenue, or Clerk & Recorder preferred. Experience managing operations and people across multiple locations, including communication with internal and external partners, meeting organization and facilitation, and developing strategic partnerships. Experience developing and managing a budget, including reporting and contracting processes. Ability to understand and interpret statutes related to motor vehicle policy and explain complex rules and regulations to residents who may be unfamiliar with or challenge the statute driven requirements for fees. Experience leading diverse teams and driving equity initiatives Advanced experience with Microsoft Office/Microsoft 365/SharePoint Knowledge, skills and attributes that would be beneficial and lead to success in this role include: Preferred - Related Specialized Training (MV, Dept of Revenue, Clerk & Recorder exp) Demonstrated experience managing an office budget required Strong emotional intelligence and demonstrated leadership skills Excellent organization skills to ensure accuracy and deadlines are met Superior interpersonal,written, and verbal communication skills Models solutions-oriented problem solving Models a positive attitude and can give and receive constructive criticism Strongconstituent service skills and experience with high volume visitor contact Ability to problem solve by utilizing resources/researching to find solutions that are best for the situation. Ability to handle stressful conditions in person and over the phone Develop and implement strategic plans, budget, department goals, objectives , and systems. Great interpersonal communication skills working with individuals, groups, staff and show ability to accomplish team goals. Ability to unify and support diverse teams to set and meet programmatic goals and foster collaboration. Strong leadership, mentorship, and ability to supervise individuals and teams in process excellence, project management, problem solving, and value creation to drive toward required outcomes. Passionate about agency's mission and vision. Additional Job Information: Please note: In support of your application for this position, please prepare and submit a cover letter that describes how your qualifications and experiences align with the elements of the position description (or leadership profile). Offer of employment contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references. Please note that supplemental questions requiring a written response will serve as a writing sample. Criminal and MVR Background checks are required for every position. Education verification is required if a Bachelor’s or higher level of education is required for the position. Reference Checks are only required if requested by the Hiring manager. How to Apply: Applications will be accepted electronically at Jefferson County Colorado Career Opportunities . Applicants complete an online form and have the option to provide a resume and detailed cover letter that describes why you are the best candidate for the position. Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin, and applicants are contacted directly by the hiring team regarding next steps. To view the status of your application or direct communication from the hiring team, please log into your candidate portal . For more details on the recruitment process, please visit https://www.jeffco.us/1860/FAQs Questions: County Recruitment Team: 303-271-8400 or CareerTalent@Jeffco.us Education: Experience: Work Experience: Minimum five years Supervision Experience: Minimum 3 years Certifications: Languages: Category: Administrative, Business Programs and Services