1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title OneCard/Gator Pass Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing firstname.lastname@example.org. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department* OneCard Office Appointment Type* This is a one year probationary position. Time Base* Full Time (1.0) Work Schedule* Monday to Friday; 8 a.m. to 5 p.m. Anticipated Hiring Range* $3,900.00 to $4,113.00 per month ($46,800.00 to $49,356.00 annually) Salary is commensurate with experience. Position Summary* The OneCard/Gator Pass Specialist provides administrative and technical support for the OneCard and Gator Pass program. The Specialist functions as a key student/customer support representative for the OneCard/Gator Pass program. This position provides students, staff, and faculty with accurate information about various aspects of the programs in person and by phone and email. The incumbent performs fundamental analysis and troubleshooting of issues to determine the need for escalation to the OneCard lead. The specialist is responsible for taking photographs of students, staff, and faculty and card production. The position is a primary reviewer and approver of photos submitted through the online process and produces the relevant identity cards. The Specialist ensures all images and cards generated meet the card office¿s standards for our campus identity and transit program. The incumbent performs monthly account reconciliations for various campus vendors. This position is responsible for daily collections from Add Value stations on campus. The incumbent conducts collection in dual custody with the Bursar's office; daily collection requires regular deposits. Position Information - Counter/front line card and transit support services, including photo taking/reviewing and card production and providing accurate OneCard and Gator Pass program information. This includes basic troubleshooting of cardholder issues/problems. - Reconciliation of customer and vendor accounts and performing daily collection from Add Value station and making daily deposits. - Other duties as assigned ____________________________________________________________________________ At All Times - Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi¿Cultural University (P30D) - Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications* General knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Preferred Qualifications - Bachelor of Science in Business Administration or related field. - Two (2) years of experience working in a college or university card office. - Strong interpersonal & communication skills; must be detail oriented - Ability to use a computer and related software: MS Office, Word, Outlook and Excel. - Experience with digital cameras and card printing systems using TruCredential printing software. - Equivalent of two (2) years of progressive responsibility in financial record¿keeping and cash handling. - Ability to interpret student accounts and utilize logic to troubleshoot basic issues. - Ability to understand and interpret departmental policies and procedures. - Knowledge and ability to understand financial record¿keeping methods and practices. - General knowledge of governmental financial recording keeping. Core Competencies - embody the following competencies: - Bias toward collaboration and teamwork. - Effective communication across a variety of venues. - Customer/Client Focus with an emphasis in problem solving and resolution. - Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. - Diversity and inclusion. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. CSUEU Position Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. How To Apply **THE ONLINE RECRUITMENT SYSTEM WILL ALLOW ONLY ONE FILE ATTACHMENT FOR EACH SUBMISSION** Submit an online application and upload in one file attachment your resume, cover letter, describing your specific qualifications for each position AND three (3) professional references who can comment upon your education and/or job related experience. SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Application Deadline This position is open until filled. Review of applications to begin 12/20/2019. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Port Orchard, Washington, United States
OVERVIEW Pursuing Justice with Integrity and Respect The Kitsap County Prosecutor's Office has a duty to protect the safety of the people we serve by addressing criminal behavior through the criminal justice system. We have a duty to ensure the constitutional rights of defendants are not violated, as well as to ensure rights of victims are recognized. We also have statutory and constitutional duties to provide competent and timely legal services to our elected county officials as well as appointed county department heads. The Prosecutor's Office has an exciting opportunity for a Technology Program Specialist to join our team. Under the direction of the assigned supervisor, the incumbent will perform a wide variety of technical tasks necessary to ensure the availability of the information systems and data processing equipment critical to the functions of the Prosecuting Attorney's Office and it's user agencies. This position serves as the program administrator for the case management system and conducts all technology project management for the department. The incumbent also serves as the primary liaison for technology matters in working with other departments, agencies and vendors. For more information about the Kitsap County Prosecutor's Office visit: https://spf.kitsapgov.com/pros/Pages/default.aspx QUALIFICATIONS FOR PERFORMANCE OF THE ESSENTIAL FUNCTIONS Required Education and Experience Bachelor's Degree in business/public administration or related field; AND Two years experience project management in multiple system upgrades and replacement systems, implementation of new systems and vendor management, OR Five years progressively responsible experience in management of information technology systems, systems analysis, network system administrator duties in a Microsoft Active Directory environment of at least 50-100 users OR Any equivalent combination of experience and education which provides the applicant with the desired skills, knowledge and ability required to perform the work (one year of college, business school or equivalent level course work from a college, university or school accredited by an agency recognized by the US Department of Education in basic legal practices or closely related field may be a substituted for up to one year of experience). Preferred Education, Experience or Other Qualifications Project management experience in multiple major system upgrades and replacement systems, implementation of new systems; Experience in vendor management; Previous experience working in a government agency, preferably in a Prosecuting Attorney's Office. Driving Requirements The successful incumbent must meet the driving requirements of this position and submit a copy a current driving record/abstract (from state of residency) to review for eligibility to drive for Kitsap County prior to employment. The successful incumbent must obtain a valid Washington State Driver's License prior to hire and maintain a satisfactory driving record as outlined in the Kitsap County Vehicle Use Policy. This position is categorized as: Category 2 : Drivermayoperate a personal vehicle as an essential function for official County business. Any employee using a personal vehicle on official County business shall be required to maintain auto liability insurance, in addition to having a valid driver's license. If driving on county business the incumbent must meet and follow the Fleet Risk Control Policies to operate a motor vehicle on County Business. Criminal Conviction Standards: The successful incumbent will have access to a secured/confidential facility or computer system(s). As a result, Kitsap County will be conducting an extensive criminal background check by law enforcement agencies, which may include fingerprinting. Please review the following list of disqualifying crimes and negative actions to determine if you meet our standard for this position: https://www.dshs.wa.gov/sites/default/files/FSA/bccu/documents/Secretary%27sCrimesListforALLPrograms.pdf Required Licenses, Certificates, Examinations/Tests and Other Requirements Please note : The incumbent is responsible for obtaining and maintaining all of the following required licenses, certifications and other requirements. Prior to employment, the successful candidate must : Submit official transcripts from an accredited college or university or business school, if education is being used to meet the minimum qualifications. Pass all job-related examinations/tests necessary to demonstrate required knowledge, skills and abilities, as determined by the hiring authority at time of job posting. Pass a criminal history background check through law enforcement agencies. (This position requires a security clearance.A thorough background check through law enforcement agencies and previous employers will be conducted on all applicants based on information supplied on the application and supplemental questionnaire.Kitsap County reserves the right to independently determine the applicant's prior criminal conviction record within the last ten years.)? At time of appointment, the successful candidate must: Possess a valid Washington State Drivers License. Be able to fulfill all traveling requirements of this position and meet the qualifications and guidelines of the Fleet Risk Control Policies in the operation of a motor vehicle on County business. Working Conditions/Physical Activities (The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Kitsap County provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.) The duties in this position are performed in an office setting utilizing standard office equipment. Incumbents may be : Exposed to potentially hazardous conditions when traveling to off-site locations. Exposed to violent or hostile individuals. Road and traffic hazards when traveling to off-site locations. ILLUSTRATIVE EXAMPLE OF DUTIES (Any one position may not include all of the duties listed nor do the listed examples include all tasks which may be found in positions of this class.) Essential Job Functions : Program administration for all applications for all divisions in the department. Serves as the liaison with Information Services and other agencies to meet day-to-day operational needs. Develops and prepares complex plans, summaries, recommendations, progress and special reports for the Department Chief's related to the technology needs and progress of the department. Performs cost benefit analysis in the purchase of new and/or upgrade of equipment and programs which will provide the best possible cost and result. Provides annual budget input for development and preparation of short and long-range technological planning. DAMION system administrator to include user access and security roles, code table and document template maintenance, block customization and Ad Hoc Report development and execution for quality control assurance, data validation, performance/workload measures and statistical reporting. Ensures that electronic records are appropriately managed, preserved, secured and can be retrieved as needed. This includes development of database extraction records and analysis of records in accordance with the PRA and appropriate destruction of records (both physical and electronic). Incumbent is the SharePoint coordinator and web content editor for the office. Project and task management for all IT-related projects. Provides technical advice and expertise for multi-phase technology projects to include: developing scope to include complex comprehensive plans and recommendations; defining the project tasks and resource requirements; prepare for quality assurance; project tracking and managing the timeline; provide direction and support to project team including coaching and coordinating of staff to accomplish project goals; prepare executive level presentations, narratives, executive summaries, reports and communication regarding evaluations and assessments of progress and results; expert leadership in planning, scheduling, coordinating and conducting training for end-users. This incumbent should be knowledgeable in current technology and research new technology that can increase efficiencies in the workflows of the prosecutor's office. Hands on work supporting user requests; technical issue resolution providing first-line technical support working with users via telephone, electronically, or in person, to diagnose and troubleshoot a wide variety of issues and work stoppages and assist with resolution or arrange, coordinate and track the outcome with other staff, agencies or departments to solve the problem, serving as the focal point with the user until resolution; develop operations instructions, procedures, standards and best practices for users to refer to for technology-related issues. Provides video editing and any other preparation of electronic evidence for presentation during trial and provides support in the courtroom for electronic media, as well as, support for closed circuit testimony of child victims. OTHER POSITION RELATED INFORMATION Who May Apply : This posting is open to all current regular County employees only. This position is classified as exemptfor overtime under the Fair Labor Standards Act (FLSA) This position is covered under a collective bargaining agreement with AFSCME 1308. Internal applicants should be aware that a change in union status or bargaining unit may impact your benefits and accruals. Please contact Human Resources if you have questions. Kitsap County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact our Human Resources Office. This recruitment is being used to fill an existing open position, and may be used to fill future openings for up to six (6) months. Work hours for this position are Monday - Friday, 8 a.m. - 4:30 p.m. Closing Date/Time: 6/3/2020 11:59 PM Pacific
Contra Costa County, CA
Martinez, California, United States
The Position Bargaining Unit: Local 21 - Supervisory Management Contra Costa County is offering an excellent employment opportunity as a senior PeopleSoft HCM Information Systems Programmer/Analyst (ISPA) IV in the Department of Information Technology (DoIT) located in Martinez, CA; this is not an offsite/remote position. This position is an advanced journey level class in the Information Systems Programmer/Analyst series. The ideal candidate will have a proven track record demonstrating the following: Work in a team environment, providing expert technical and programming support for the PeopleSoft Human Capital Management (HCM) system. Excellent communication and customer service skills. Resolve complex HCM application issues in areas that include implementation, system analysis, planning, design, development and support of the HCM system. Create and provide technical and written documentation. Characteristics of the ideal candidate: PeopleSoft HCM (North America Payroll, Human Resources and Benefits Administration, MSS/GSS) version 9.0 or higher, SQR, Oracle SQL Developer,PeopleCode, PeopleSoft Update Manager (PUM),PeopleTools, MS Office. Creative problem solving/strategic thinking skills to improve processes and solve complex problems. Strong understanding of best practice coding techniques and testing skills. Excellent analytical skills, debugging techniques and root cause analysis skills. Ability to prioritize and handle multiple tasks, take initiative, and work well under pressure. Read the complete job description at www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for one year. TENTATIVE EXAM DATES Tentative Exam: Training and Experience Supplemental Questionnaire Evaluation Continuous. Please note: Contra Costa County is not able to consider third party applicants or candidates requiring H1B sponsorship at this time. Typical Tasks MANAGEMENT RESPONSIBILITIES: Serves as lead over some or all aspects of assigned information systems and/or applications development, support, and implementation projects Provides information and guidance on applicable information systems policies, procedures, methods and techniques, responds to questions, and assists in reviewing work products Evaluates and assesses client needs, identifies and recommends resources (including staff, equipment, and materials) and sets project priorities Monitors and tracks projects by comparing estimates to the actual times and costs and reports on progress or problems encountered on application development or enhancement Prepares specifications for an enhancement or new application Develops applications that meet the specifications provided Prepares and presents project progress reports for assigned work units or committees, identifying problems and issues and recommending solutions Prepares project descriptions, cost estimates and justifications for new or enhanced system modifications Accurately implements assigned tasks, both oral and written, within estimated times and costs Participates in the evaluation and testing of system upgrades; installs or upgrades software applications; and troubleshoots hardware and software related problems Participates in or oversees quality assurance procedures for information systems services and reviews new vendor software for compliance with established standards Provides technical assistance to system customers in accordance with the applicable work unit's policies, procedures, methods and techniques Meets with customer(s) to discuss and document requests for service Prepares and presents the information system solutions to business problems Proficient in using various software productivity tools required to support the work unit's systems Performs a variety of analysis duties in the design, implementation and maintenance of management information systems or applications Installs and maintains platform-specific application software and computer hardware Creates test data and performs necessary tests to validate the accuracy of expected results Accurately codes new, or modifies existing programs Prepares and maintains accurate documentation of work performed Provides customer training for applicable software applications. Develops user training manuals, develops written standards and procedures, and updates and maintains user training manuals as needed May prepare requests for proposals for vendor services May attend and participate in professional group meetings and stays abreast of new trends and innovations in the field of information systems Minimum Qualifications Information Systems Programmer/Analyst IV: Education: Possession of a bachelor degree from an accredited college or university, with a major in computer science or information processing or closely related field. Experience: Four (4) years of full-time or its equivalent experience performing software applications programming and/or systems analysis, at least one year of which must have included programming responsibility. Substitution for Education: Additional-qualifying experience may be substituted for the required education on a year-for-year basis, up to a maximum of four (4) years. Selection Process Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. A completed Supplemental Questionnaire is required at the time of applying. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination Training and Experience Evaluation: Consists of an evaluation of each candidate's relevant education, training and/or experience as presented on the application and supplemental questionnaire. (Weighted 100%) Candidates must receive a score of at least 70, which may be an adjusted score, in order to be ranked on the employment list. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.