SAN BERNARDINO SUPERIOR COURT
San Bernardino, California, United States
Description The Superior Court of California, County of San Bernardino is seeking highly qualified, innovative, highly motivated individuals for the position of Operations Supervisor II . Salary Updates 3% COLA increase effective October 2024; approximate annual salary range $74,441.80 - $94,947.24 Benefit Highlights About the Position Under direction, plans, supervises and reviews the work of subordinate supervisors and employees engaged in a variety of court operations and courtroom support functions; and performs related duties as assigned. Distinguishing Characteristics Operations Supervisor II is the second-level supervisor in the Operations Supervisor class series. Through subordinate Operations Supervisor I's, incumbents oversee the functions, operations and staff of an assigned court operations unit. Incumbents are responsible for directing employee training, preparing performance evaluations and giving feedback to supervisors and staff to improve employee performance and productivity. Incumbents develop procedures, policies and materials and direct work priorities to improve service. Incumbents are expected to exercise considerable discretion in carrying out responsibilities independently and with a thorough understanding of court policies, procedures and customer service issues. Operations Supervisor II is distinguished from Operations Supervisor I in that incumbents in the former class supervise and direct the work of court operations units that may include subordinate supervisors. Employees in this class may report to a Court Operations Manager or Deputy Director of Operations. For full position details, please click here . Essential Functions Duties of an Operations Supervisor II may include, but are not limited to: Organizes, assigns, schedules, supervises and evaluates the work of assigned supervisors and staff; develops, implements and monitors work plans to achieve assigned unit objectives; makes recommendations for purchases and other expenditures in accordance with court procedures; participates in developing, implementing and evaluating plans, processes and procedures to achieve established goals and objectives in accordance with court standards; prepares and maintains a variety of records and reports.Interviews and participates in selecting new staff for the assigned unit; supervises and evaluates staff performance; establishes performance requirements and personal development targets; regularly monitors performance and provides training, coaching and mentoring for performance improvement; recommends performance recognition when warranted; with management concurrence, implements the progressive discipline process to address performance deficiencies, in accordance with court Personnel Plan policies and labor contract agreements.Provides day-to-day leadership and works with staff to ensure a high-performance, customer service oriented work environment that supports achieving the court's mission, objectives and values regarding teamwork, mutual trust and respect; applies best practices and quality assurance processes to assigned areas of responsibility; enforces the maintenance of safe working conditions and ensures safe work practices are followed by staff.Confers with managers and judges regarding a variety of issues; develops, recommends, implements and revises work programs, plans, processes and procedures to achieve unit goals and objectives consistent with established statutory, rule and policy requirements and court service quality expectations; plans methods and activities to meet work objectives; develops solutions to resolve staff or operating problems; develops procedure manuals; ensures operating policies and procedures meet needs of the unit; creates forms to be used by unit to improve service and productivity.Monitors workflow and assigns work priorities to ensure efficient, timely and accurate operations; coordinates, collects and compiles statistical workload reports.Interprets policies and procedures to supervisors and employees through staff meetings, bulletins, instructions, procedures and other means; informs staff of procedural changes pertaining to new legislation.Acts as liaison between the court, attorneys, officials, other court personnel and the public; confers with judges, attorneys and law enforcement representatives on matters that involve coordination of people and/or process.Directs the preparation of court calendar pursuant to judicial changes or requests and administrative restructuring; works with supervising judges in assigning cases to open courtrooms; obtains the services of pro tem judges, court reporters and court interpreters; approves payment of vendors; prepares Judicial Council reports.Reviews and resolves complex work unit issues, complaints or problems that may require research and compiling information; researches case histories and codes as needed by judges or other court staff.Serves on court-wide committees; performs special projects as assigned.Performs other duties as assigned. Minimum Qualifications Graduation from high school or GED and five (5) years of increasingly responsible and varied court experience in different case types, participating on projects and/or committees, of at least two (2) of which may be at the level of Operations Supervisor I, or an equivalent combination of education, training and experience. Knowledge of: Codes, rules, policies, procedures and legal terminology applicable to a wide variety of court operations and courtroom support functions in all areas of litigation as applicable to assigned areas of responsibility, including but not limited to processing of legal documents, calendaring and preparation of cases for trial, custody of exhibits, juror service and other matters; Procedures and techniques for analyzing and improving court work processes to enhance efficiency and productivity; General functions and organization of the judicial system, including various divisions of the court and the rules and functions of other legal and law enforcement agencies; State and local statutes and Rules of Court that govern general court operations; Technical resource materials/information sources applicable to area of assignment; Legal courtesies and courtroom demeanor; Court policies/procedures applicable to the receipt of, and accounting for, a variety of payments to the court; Principles and practices of customer service and business communication; correct English usage, including spelling, grammar and punctuation; Principles and practices of effective supervision; Court Personnel Plan policies and labor contract provisions. Resumes will not be accepted in lieu of the required application and supplemental application. Human Resources will review applications to identify candidates who meet the minimum qualifications; therefore, it is to your benefit to include all pertinent work experience. When listing court experience, please include dates and classification of each position held, if more than one. Selection Process Applications will be reviewed to identify candidates who meet the minimum qualifications and/or desirables. Only those who meet the minimum qualifications and desirables (if applicable) will proceed to the next step in the recruitment process.Candidates' supplemental question responses may be evaluated and ranked. Depending on the number of applications, assessments and/or screening interviews may be conducted. Candidates who are successful in step 2 will be placed on the eligible list and may be considered for an interview. Placement on the eligible list does not guarantee an interview or employment. All candidates will be notified via email of their status at each step of the process. Additional steps in the selection process will include a background check and a reference check. REASONABLE ACCOMMODATIONS: The Superior Court of California, County of San Bernardino is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process may contact the Human Resources Office at (909) 521-3700 or via email at careers@sb-court.org Individuals with hearing and/or speech impairments may also contact the recruiter for this position through the use of the California Relay Service by dialing 711. Physical Characteristics The physical and mental demands described in the job description are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The Superior Court of California, County of San Bernardino is an Equal Opportunity Employer- M/F/D/V. SUPERIOR COURT OF CALIFORNIA COUNTY OF SAN BERNARDINO BENEFITS SUMMARY The San Bernardino Superior Court offers a range of benefit programs for employees and their eligible dependents. These include medical, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.A summary of benefits is provided below. Health and Welfare Benefits MEDICAL: The Court offers a variety of comprehensive health plan options to fit individual employee needs. The Court contributes up to $200.00 in benefit plan dollars each pay period to help full-time employees pay for health premiums. In addition, the health plan subsidy the court contributes toward the employee cost is 57% of lowest cost HMO plan based on level of coverage. DENTAL: The dental subsidy is equivalent to 100% of the employee only DPPO coverage plan (but not less than twenty dollars {$20.00} per pay period.) VISION: Court-paid plan for employees. No co-pay/deductible for eye exams; frames and standard lenses or contact lenses (in lieu of standard lenses) every twelve (12) months. SHORT-TERM DISABILITY: Court-paid benefit that provides partial income replacement in the event that an employee is unable to work due to a non-work related disability. LIFE INSURANCE: Court-paid basic life insurance benefit of $50,000. Additional supplemental life and AD&D insurance benefits may be purchased voluntarily. MEDICAL REIMBURSEMENT ACCOUNT: Flexible Spending Account (FSA) that helps participating employees lower their taxable income. Under this plan, employees elect to set aside pre-tax money each pay period to pay for eligible out-of-pocket medical expenses for themselves and their eligible dependents that are not paid by insurance or reimbursed by any other benefit plan. DEPENDENT CARE ASSISTANCE PLAN: This is a type of Flexible Spending Account (FSA) that helps participating eligible employees lower their taxable income. Under this plan, employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. Leave Allowances VACATION: After completion of the requisite hours of continuous service (based on the bargaining unit), employees are eligible to use accrued vacation allowance. Depending on length of service, employees may accrue from 80 to 160 hours annually. ADMINISTRATIVE LEAVE: Forty (40) hours of additional leave to be used during the calendar year, prorated depending on start date. ANNUAL LEAVE: Forty (40) hours of additional leave to be used during the calendar year, prorated depending on start date. HOLIDAY: Fourteen (14) paid recognized holidays and the accrual of two (2) floating holidays annually. SICK LEAVE: Employees in regular positions accrue approximately 3.39 hours of sick leave per pay period to use during instances of authorized absence due to illness, injury, or medically related appointments. BEREAVEMENT LEAVE: ALL employees are eligible to receive a maximum of thirty-two (32) hours of paid leave per occurrence for bereavement leave due to the death of a person in the immediate family. Retirement and Deferred Compensation Plans RETIREMENT: The Court is a 1937 Act employer. More detailed information may be found by contacting SBCERA at (909) 885-7980 or toll-free at 1-877-722-3721 or by visiting the website at San Bernardino County Retirement Association. The Court does not pay into the Social Security system; however, it does contribute to Medicare. Retirement benefits subject to change. DEFERRED COMPENSATION: Employees are eligible to participate in the Court's 457 Deferred Compensation Plan. This is the supplemental retirement plan that permits employees to defer a certain portion of their pre or post tax salary, within certain Internal Revenue Service (IRS) limits, to an account maintained by an investment service provider. Participating employees in the pre-tax option postpone paying taxes on the deferred portion of their income. RETIREMENT MEDICAL TRUST: This plan helps with the high cost of health care expenses after retirement. Participation is for those with ten (10) or more years of participation in the SBCERA or where the individual contributed to a public sector retirement system or system(s) over a ten (10) year period and did not withdraw the contribution form the retirement system(s). Under this plan, eligible retired participants pay for qualified expenses on a non-tax basis. All contributions, earnings, and reimbursements are tax free. The trust is funded by the eligible cash value of the participant's sick leave upon separation of service and Court contributions. Additional Benefits TUITION BENEFIT:Employees with at least twelve (12) monthsof service will be allowed a maximum of $600.00each fiscal year.These monies may be used for job related education or career development, book fees or to reimburse membership dues in professional organizations. FLEXIBLE WORK SCHEDULE: The Court recognizes the importance of work/life balance. Employees may request alternative work scheduling or flexible work schedules when classifications meet the requirements. CAR ALLOWANCE: Use of Court Vehicle. COMMUTER SERVICES: This program assists with providing information on carpools, rideshare matching, and public transportation options. The Court offers incentives for employees eligible to participating in Ridesharing activities. The Human Resources Department reserves the right to modify the benefit programs in accordance with the Personnel Rules and Regulations. Closing Date/Time: 5/12/2024 11:59 PM Pacific
Apr 20, 2024
Full Time
Description The Superior Court of California, County of San Bernardino is seeking highly qualified, innovative, highly motivated individuals for the position of Operations Supervisor II . Salary Updates 3% COLA increase effective October 2024; approximate annual salary range $74,441.80 - $94,947.24 Benefit Highlights About the Position Under direction, plans, supervises and reviews the work of subordinate supervisors and employees engaged in a variety of court operations and courtroom support functions; and performs related duties as assigned. Distinguishing Characteristics Operations Supervisor II is the second-level supervisor in the Operations Supervisor class series. Through subordinate Operations Supervisor I's, incumbents oversee the functions, operations and staff of an assigned court operations unit. Incumbents are responsible for directing employee training, preparing performance evaluations and giving feedback to supervisors and staff to improve employee performance and productivity. Incumbents develop procedures, policies and materials and direct work priorities to improve service. Incumbents are expected to exercise considerable discretion in carrying out responsibilities independently and with a thorough understanding of court policies, procedures and customer service issues. Operations Supervisor II is distinguished from Operations Supervisor I in that incumbents in the former class supervise and direct the work of court operations units that may include subordinate supervisors. Employees in this class may report to a Court Operations Manager or Deputy Director of Operations. For full position details, please click here . Essential Functions Duties of an Operations Supervisor II may include, but are not limited to: Organizes, assigns, schedules, supervises and evaluates the work of assigned supervisors and staff; develops, implements and monitors work plans to achieve assigned unit objectives; makes recommendations for purchases and other expenditures in accordance with court procedures; participates in developing, implementing and evaluating plans, processes and procedures to achieve established goals and objectives in accordance with court standards; prepares and maintains a variety of records and reports.Interviews and participates in selecting new staff for the assigned unit; supervises and evaluates staff performance; establishes performance requirements and personal development targets; regularly monitors performance and provides training, coaching and mentoring for performance improvement; recommends performance recognition when warranted; with management concurrence, implements the progressive discipline process to address performance deficiencies, in accordance with court Personnel Plan policies and labor contract agreements.Provides day-to-day leadership and works with staff to ensure a high-performance, customer service oriented work environment that supports achieving the court's mission, objectives and values regarding teamwork, mutual trust and respect; applies best practices and quality assurance processes to assigned areas of responsibility; enforces the maintenance of safe working conditions and ensures safe work practices are followed by staff.Confers with managers and judges regarding a variety of issues; develops, recommends, implements and revises work programs, plans, processes and procedures to achieve unit goals and objectives consistent with established statutory, rule and policy requirements and court service quality expectations; plans methods and activities to meet work objectives; develops solutions to resolve staff or operating problems; develops procedure manuals; ensures operating policies and procedures meet needs of the unit; creates forms to be used by unit to improve service and productivity.Monitors workflow and assigns work priorities to ensure efficient, timely and accurate operations; coordinates, collects and compiles statistical workload reports.Interprets policies and procedures to supervisors and employees through staff meetings, bulletins, instructions, procedures and other means; informs staff of procedural changes pertaining to new legislation.Acts as liaison between the court, attorneys, officials, other court personnel and the public; confers with judges, attorneys and law enforcement representatives on matters that involve coordination of people and/or process.Directs the preparation of court calendar pursuant to judicial changes or requests and administrative restructuring; works with supervising judges in assigning cases to open courtrooms; obtains the services of pro tem judges, court reporters and court interpreters; approves payment of vendors; prepares Judicial Council reports.Reviews and resolves complex work unit issues, complaints or problems that may require research and compiling information; researches case histories and codes as needed by judges or other court staff.Serves on court-wide committees; performs special projects as assigned.Performs other duties as assigned. Minimum Qualifications Graduation from high school or GED and five (5) years of increasingly responsible and varied court experience in different case types, participating on projects and/or committees, of at least two (2) of which may be at the level of Operations Supervisor I, or an equivalent combination of education, training and experience. Knowledge of: Codes, rules, policies, procedures and legal terminology applicable to a wide variety of court operations and courtroom support functions in all areas of litigation as applicable to assigned areas of responsibility, including but not limited to processing of legal documents, calendaring and preparation of cases for trial, custody of exhibits, juror service and other matters; Procedures and techniques for analyzing and improving court work processes to enhance efficiency and productivity; General functions and organization of the judicial system, including various divisions of the court and the rules and functions of other legal and law enforcement agencies; State and local statutes and Rules of Court that govern general court operations; Technical resource materials/information sources applicable to area of assignment; Legal courtesies and courtroom demeanor; Court policies/procedures applicable to the receipt of, and accounting for, a variety of payments to the court; Principles and practices of customer service and business communication; correct English usage, including spelling, grammar and punctuation; Principles and practices of effective supervision; Court Personnel Plan policies and labor contract provisions. Resumes will not be accepted in lieu of the required application and supplemental application. Human Resources will review applications to identify candidates who meet the minimum qualifications; therefore, it is to your benefit to include all pertinent work experience. When listing court experience, please include dates and classification of each position held, if more than one. Selection Process Applications will be reviewed to identify candidates who meet the minimum qualifications and/or desirables. Only those who meet the minimum qualifications and desirables (if applicable) will proceed to the next step in the recruitment process.Candidates' supplemental question responses may be evaluated and ranked. Depending on the number of applications, assessments and/or screening interviews may be conducted. Candidates who are successful in step 2 will be placed on the eligible list and may be considered for an interview. Placement on the eligible list does not guarantee an interview or employment. All candidates will be notified via email of their status at each step of the process. Additional steps in the selection process will include a background check and a reference check. REASONABLE ACCOMMODATIONS: The Superior Court of California, County of San Bernardino is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process may contact the Human Resources Office at (909) 521-3700 or via email at careers@sb-court.org Individuals with hearing and/or speech impairments may also contact the recruiter for this position through the use of the California Relay Service by dialing 711. Physical Characteristics The physical and mental demands described in the job description are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The Superior Court of California, County of San Bernardino is an Equal Opportunity Employer- M/F/D/V. SUPERIOR COURT OF CALIFORNIA COUNTY OF SAN BERNARDINO BENEFITS SUMMARY The San Bernardino Superior Court offers a range of benefit programs for employees and their eligible dependents. These include medical, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.A summary of benefits is provided below. Health and Welfare Benefits MEDICAL: The Court offers a variety of comprehensive health plan options to fit individual employee needs. The Court contributes up to $200.00 in benefit plan dollars each pay period to help full-time employees pay for health premiums. In addition, the health plan subsidy the court contributes toward the employee cost is 57% of lowest cost HMO plan based on level of coverage. DENTAL: The dental subsidy is equivalent to 100% of the employee only DPPO coverage plan (but not less than twenty dollars {$20.00} per pay period.) VISION: Court-paid plan for employees. No co-pay/deductible for eye exams; frames and standard lenses or contact lenses (in lieu of standard lenses) every twelve (12) months. SHORT-TERM DISABILITY: Court-paid benefit that provides partial income replacement in the event that an employee is unable to work due to a non-work related disability. LIFE INSURANCE: Court-paid basic life insurance benefit of $50,000. Additional supplemental life and AD&D insurance benefits may be purchased voluntarily. MEDICAL REIMBURSEMENT ACCOUNT: Flexible Spending Account (FSA) that helps participating employees lower their taxable income. Under this plan, employees elect to set aside pre-tax money each pay period to pay for eligible out-of-pocket medical expenses for themselves and their eligible dependents that are not paid by insurance or reimbursed by any other benefit plan. DEPENDENT CARE ASSISTANCE PLAN: This is a type of Flexible Spending Account (FSA) that helps participating eligible employees lower their taxable income. Under this plan, employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. Leave Allowances VACATION: After completion of the requisite hours of continuous service (based on the bargaining unit), employees are eligible to use accrued vacation allowance. Depending on length of service, employees may accrue from 80 to 160 hours annually. ADMINISTRATIVE LEAVE: Forty (40) hours of additional leave to be used during the calendar year, prorated depending on start date. ANNUAL LEAVE: Forty (40) hours of additional leave to be used during the calendar year, prorated depending on start date. HOLIDAY: Fourteen (14) paid recognized holidays and the accrual of two (2) floating holidays annually. SICK LEAVE: Employees in regular positions accrue approximately 3.39 hours of sick leave per pay period to use during instances of authorized absence due to illness, injury, or medically related appointments. BEREAVEMENT LEAVE: ALL employees are eligible to receive a maximum of thirty-two (32) hours of paid leave per occurrence for bereavement leave due to the death of a person in the immediate family. Retirement and Deferred Compensation Plans RETIREMENT: The Court is a 1937 Act employer. More detailed information may be found by contacting SBCERA at (909) 885-7980 or toll-free at 1-877-722-3721 or by visiting the website at San Bernardino County Retirement Association. The Court does not pay into the Social Security system; however, it does contribute to Medicare. Retirement benefits subject to change. DEFERRED COMPENSATION: Employees are eligible to participate in the Court's 457 Deferred Compensation Plan. This is the supplemental retirement plan that permits employees to defer a certain portion of their pre or post tax salary, within certain Internal Revenue Service (IRS) limits, to an account maintained by an investment service provider. Participating employees in the pre-tax option postpone paying taxes on the deferred portion of their income. RETIREMENT MEDICAL TRUST: This plan helps with the high cost of health care expenses after retirement. Participation is for those with ten (10) or more years of participation in the SBCERA or where the individual contributed to a public sector retirement system or system(s) over a ten (10) year period and did not withdraw the contribution form the retirement system(s). Under this plan, eligible retired participants pay for qualified expenses on a non-tax basis. All contributions, earnings, and reimbursements are tax free. The trust is funded by the eligible cash value of the participant's sick leave upon separation of service and Court contributions. Additional Benefits TUITION BENEFIT:Employees with at least twelve (12) monthsof service will be allowed a maximum of $600.00each fiscal year.These monies may be used for job related education or career development, book fees or to reimburse membership dues in professional organizations. FLEXIBLE WORK SCHEDULE: The Court recognizes the importance of work/life balance. Employees may request alternative work scheduling or flexible work schedules when classifications meet the requirements. CAR ALLOWANCE: Use of Court Vehicle. COMMUTER SERVICES: This program assists with providing information on carpools, rideshare matching, and public transportation options. The Court offers incentives for employees eligible to participating in Ridesharing activities. The Human Resources Department reserves the right to modify the benefit programs in accordance with the Personnel Rules and Regulations. Closing Date/Time: 5/12/2024 11:59 PM Pacific
SAN BERNARDINO SUPERIOR COURT
San Bernardino, California, United States
Description The Superior Court of California, County of San Bernardino is seeking well-qualified and motivated counselors/mental health professionals with a passion for public service for the position of the recently revised MENTAL HEALTH CLINICIAN (Official classification is Child Custody Recommending Counselor). The eligible list established from this recruitment will be used to create a hiring pool to fill current and future vacancies as they arise. SALARY UPDATE 3% COLA increase effective October 2024; approximate annual rate range from $92,652.04 - $118,382.06 Benefit Highlights VIEW THE 2024 BENEFITS GUIDE . Telework/On-Site Opportunity This position is eligible for a combination of telework and on-site work assignments. Telework must be completed from a pre-designated home-based location within the State of California and employees may be required to report on-site to address business needs. Telework is at the sole discretion of the Court and may be rescinded immediately, without prior notice, based on the needs of the San Bernardino County Superior Court. About the Position Under general supervision, provides professional counseling and mediation services related to family law matters or juvenile court matters, including child custody/visitation and premarital assessments to individuals and families referred by the Superior Court; performs safety risk assessments; writes detailed reports and makes recommenda tions on custody, parenting plans and interventions needed based on clinical assessments in family law matters or mediated agreements in juvenile court matters; and performs related duties as assigned. Distinguishing Characteristics A Child Custody Recommending Counselor performs fully qualified licensed counseling/mediation within Family Court Services. Duties and responsibilities are carried out with considerable independence within a framework of established policies and procedures. Employees in this class typically report to the Family Court Services Supervisor and may take work direction from a Senior Child Custody Recommending Counselor in designated districts. Child Custody Recommending Counselor differs from the class of Senior Child Custody Recommending Counselor in that the latter serves as acting supervisor and provides work direction and training in the supervisor's absence in designated districts. For full position details, please visit the job description by clicking here . This revised recruitment may close at any time based on the needs of the court and interested applicants are encouraged to apply promptly. Essential Functions Conducts child custody recommending counseling sessions and mediation services to resolve child custody and/or visitation disputes and to assist parties in formulating parenting plans; interviews in person and over the phone parents, guardians, grandparents, minors, and other case-related persons (i.e., school officials, law enforcement personnel, social service personnel).Provides crisis intervention and short-term counseling services to families and individuals experi encing family relationship difficulties by using individual and group counseling techniques.Completes risk assessments to rule out domestic violence, child abuse or any other safety, health or welfare concerns that may affect family members' safety; addresses problems identified and refers parties to community agencies for long-term counseling when necessary.Examines court case files, documentation obtained from collateral sources such as child welfare history, information from social workers and therapists, educational records and court computer information systems to obtain pertinent data for assessment.Obtains, reviews and evaluates medical and mental health records and other pertinent medical information; may recommend for psychiatric or psychological evaluations.Prepares parenting plans or detailed court reports with summary of issues, information obtained during counseling sessions and investigations, and recommendations that integrate an understanding of the laws relevant to family law; develops custody and visitation agreements; may be required to testify in court regarding same.May supervise one or more interns working at Family Court Services.May speak before community groups to further community acceptance of the program.Presents oral and written reports and recommendations to the court; maintains case documentation, prepares reports and writes routine correspondence; attends and participates in case management meetings and presentations.Develops materials for community education and orientation including program brochures, literature and videos; conducts orientation meetings to explain the program to the public.Collects and compiles statistical workload reports; attends meetings, trainings and conferences; represents the section/department with other divisions, departments and public agencies.Other duties as assigned. When assigned to Juvenile Dependency Mediation Provides confidential mediation services to resolve jurisdictional or disposition disputes; facilitates communications between disputants in a non-adversarial environment in order to resolve child protec tion issues; drafts and submits reports outlining mediated agreements; facilitate and draft Family Law Exit Orders.Provides crisis intervention and short-term counseling services to families and individuals experi encing family relationship difficulties by using individual and group counseling techniques.Completes risk assessments to rule out domestic violence, child abuse or any other safety, health or welfare concerns that may affect family members' safety; addresses problems identified and assists/social workers with identifying necessary resources at community agencies for long term counseling.Examines court case files, documentation obtained from collateral sources such as child welfare history, information from social workers and therapists, educational records and court computer information systems to obtain pertinent data for mediation.Obtains, reviews and evaluates medical and mental health records and other pertinent medical information.May supervise one or more interns working at Family Court Services.May speak before community groups to further community acceptance of the program.Collects and compiles statistical workload reports; attends meetings, trainings and conferences; represents the section/department with other divisions, departments and public agencies.Performs other duties as assigned. Minimum Qualifications Graduation from an accredited college or university with a master's degree or PhD in psy chology, counseling, family therapy, social work or other directly related field and two (2) years of increasingly responsible experience providing licensed child custody investigations, family or mediation counseling or psycho therapy; or an equivalent combin ation of education, training and experience. Experience in a superior court is desired. Licenses; Certificates; Special Requirements: A valid California Class C driver's license and the ability to maintain insurability under the Court's vehicle insurance program. Current State of California license as a Clinical Social Worker (LCSW), Marriage, Family and Child Therapist (LFMT), Clinical Psychologist or Licensed Professional Clinical Counselor (LPCC) is required and must be maintained as a condition of continued employment. Knowledge of: Principles and practices of mental health; mental illness issues and psychiatric diagnoses, symptoms and impairments; Methods and techniques of individual and group counseling, conflict resolution, crisis management and mediation; Characteristics and signs of abuse, domestic violence and substance abuse; Clinical issues relating to family dysfunction and child behavior/development; Juvenile delinquency and dependency issues; Child development and factors contributing to the development of behavioral issues; Governmental and private community resources and referral agencies; Relevant legal terminology, court operations and courtroom procedure; courtroom etiquette and conventions; Federal, state and local laws, regulations and court decisions applicable to area of assigned responsi bility including laws related to child custody, visitation and parental rights; Research methods and statistical analysis techniques; State regulations pertaining to client confidentiality; Court ordinances, codes, procedures and practices regarding computer hardware, software and data security; Principles and practices of sound business communication; correct English usage, including spelling, grammar and punctuation; Safety policies and safe work practices applicable to the work. Ability to: Communicate effectively with upset, emotional, mentally disabled or mentally ill children and adults in order to provide accurate evaluations; Diffuse conflict, maintain neutrality and gather, assess and discuss relevant information necessary to protect and advocate for children's best interest in emotionally charged and sensitive situations; Mediate and facilitate the development of agreements and parenting plans; Demonstrate sensitivity to and understanding of individuals with diverse academic, socioeconomic, cultural, ethnic and disability issues; Prepare clear, concise and comprehensive studies, reports, correspondence and other written materials; Maintain confidentiality of court proceedings, documents and records; Understand, interpret, explain and apply applicable laws, ordinances and policies; Operate a computer and use standard business and operations support software; Represent the Court effectively in interactions and negotiations and dealings with the public, service providers and justice partners; Use tact and diplomacy when dealing with sensitive, complex and/or confidential issues and situa tions; Establish and maintain effective working relationships with all those encountered in the course of work. Physical Characteristics he physical and mental demands described on the job description, or by clicking here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Superior Court of California, County of San Bernardino is an Equal Opportunity Employer- M/F/D/V. SUPERIOR COURT OF CALIFORNIA COUNTY OF SAN BERNARDINO BENEFITS SUMMARY The San Bernardino Superior Court offers a range of benefit programs for employees and their eligible dependents. These include medical, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.A summary of benefits is provided below. Health and Welfare Benefits MEDICAL: The Court offers a variety of comprehensive health plan options to fit individual employee needs. The Court contributes up to $200.00 in benefit plan dollars each pay period to help full-time employees pay for health premiums. In addition, the health plan subsidy the court contributes toward the employee cost is 57% of lowest cost HMO plan based on level of coverage. DENTAL: The dental subsidy is equivalent to 100% of the employee only DPPO coverage plan (but not less than twenty dollars {$20.00} per pay period.) VISION: Court-paid plan for employees. No co-pay/deductible for eye exams; frames and standard lenses or contact lenses (in lieu of standard lenses) every twelve (12) months. SHORT-TERM DISABILITY: Court-paid benefit that provides partial income replacement in the event that an employee is unable to work due to a non-work related disability. LIFE INSURANCE: Court-paid basic life insurance benefit of $50,000. Additional supplemental life and AD&D insurance benefits may be purchased voluntarily. MEDICAL REIMBURSEMENT ACCOUNT: Flexible Spending Account (FSA) that helps participating employees lower their taxable income. Under this plan, employees elect to set aside pre-tax money each pay period to pay for eligible out-of-pocket medical expenses for themselves and their eligible dependents that are not paid by insurance or reimbursed by any other benefit plan. DEPENDENT CARE ASSISTANCE PLAN: This is a type of Flexible Spending Account (FSA) that helps participating eligible employees lower their taxable income. Under this plan, employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. Leave Allowances VACATION: After completion of the requisite hours of continuous service (based on the bargaining unit), employees are eligible to use accrued vacation allowance. Depending on length of service, employees may accrue from 80 to 160 hours annually. ADMINISTRATIVE LEAVE: Forty (40) hours of additional leave to be used during the calendar year, prorated depending on start date. HOLIDAY: Fourteen (14) paid recognized holidays and the accrual of two (2) floating holidays annually. SICK LEAVE: Employees in regular positions accrue approximately 3.39 hours of sick leave per pay period to use during instances of authorized absence due to illness, injury, or medically related appointments. BEREAVEMENT LEAVE: ALL employees are eligible to receive a maximum of thirty-two (32) hours of paid leave per occurrence for bereavement leave due to the death of a person in the immediate family. Retirement and Deferred Compensation Plans RETIREMENT: The Court is a 1937 Act employer. More detailed information may be found by contacting SBCERA at (909) 885-7980 or toll-free at 1-877-722-3721 or by visiting the website at San Bernardino County Retirement Association. The Court does not pay into the Social Security system; however, it does contribute to Medicare. Retirement benefits subject to change. DEFERRED COMPENSATION: Employees are eligible to participate in the Court's 457 Deferred Compensation Plan. This is the supplemental retirement plan that permits employees to defer a certain portion of their pre or post tax salary, within certain Internal Revenue Service (IRS) limits, to an account maintained by an investment service provider. Participating employees in the pre-tax option postpone paying taxes on the deferred portion of their income. Additional Benefits TUITION BENEFIT: Employees with at least twelve (12) months of Court service will be allowed a maximum of $600.00 each fiscal year. These monies may be used for job related education or career development, book fees or to reimburse membership dues in professional organizations. CAR ALLOWANCE: Use of Court Vehicle. COMMUTER SERVICES: This program assists with providing information on carpools, rideshare matching, and public transportation options. The Court offers incentives for employees eligible to participating in Ridesharing activities. FLEXIBLE WORK SCHEDULE: The Court recognizes the importance of work/life balance. Employees may request alternative work scheduling or flexible work schedules when classifications meet the requirements. The Human Resources Department reserves the right to modify the benefit programs in accordance with the Personnel Rules and Regulations. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description The Superior Court of California, County of San Bernardino is seeking well-qualified and motivated counselors/mental health professionals with a passion for public service for the position of the recently revised MENTAL HEALTH CLINICIAN (Official classification is Child Custody Recommending Counselor). The eligible list established from this recruitment will be used to create a hiring pool to fill current and future vacancies as they arise. SALARY UPDATE 3% COLA increase effective October 2024; approximate annual rate range from $92,652.04 - $118,382.06 Benefit Highlights VIEW THE 2024 BENEFITS GUIDE . Telework/On-Site Opportunity This position is eligible for a combination of telework and on-site work assignments. Telework must be completed from a pre-designated home-based location within the State of California and employees may be required to report on-site to address business needs. Telework is at the sole discretion of the Court and may be rescinded immediately, without prior notice, based on the needs of the San Bernardino County Superior Court. About the Position Under general supervision, provides professional counseling and mediation services related to family law matters or juvenile court matters, including child custody/visitation and premarital assessments to individuals and families referred by the Superior Court; performs safety risk assessments; writes detailed reports and makes recommenda tions on custody, parenting plans and interventions needed based on clinical assessments in family law matters or mediated agreements in juvenile court matters; and performs related duties as assigned. Distinguishing Characteristics A Child Custody Recommending Counselor performs fully qualified licensed counseling/mediation within Family Court Services. Duties and responsibilities are carried out with considerable independence within a framework of established policies and procedures. Employees in this class typically report to the Family Court Services Supervisor and may take work direction from a Senior Child Custody Recommending Counselor in designated districts. Child Custody Recommending Counselor differs from the class of Senior Child Custody Recommending Counselor in that the latter serves as acting supervisor and provides work direction and training in the supervisor's absence in designated districts. For full position details, please visit the job description by clicking here . This revised recruitment may close at any time based on the needs of the court and interested applicants are encouraged to apply promptly. Essential Functions Conducts child custody recommending counseling sessions and mediation services to resolve child custody and/or visitation disputes and to assist parties in formulating parenting plans; interviews in person and over the phone parents, guardians, grandparents, minors, and other case-related persons (i.e., school officials, law enforcement personnel, social service personnel).Provides crisis intervention and short-term counseling services to families and individuals experi encing family relationship difficulties by using individual and group counseling techniques.Completes risk assessments to rule out domestic violence, child abuse or any other safety, health or welfare concerns that may affect family members' safety; addresses problems identified and refers parties to community agencies for long-term counseling when necessary.Examines court case files, documentation obtained from collateral sources such as child welfare history, information from social workers and therapists, educational records and court computer information systems to obtain pertinent data for assessment.Obtains, reviews and evaluates medical and mental health records and other pertinent medical information; may recommend for psychiatric or psychological evaluations.Prepares parenting plans or detailed court reports with summary of issues, information obtained during counseling sessions and investigations, and recommendations that integrate an understanding of the laws relevant to family law; develops custody and visitation agreements; may be required to testify in court regarding same.May supervise one or more interns working at Family Court Services.May speak before community groups to further community acceptance of the program.Presents oral and written reports and recommendations to the court; maintains case documentation, prepares reports and writes routine correspondence; attends and participates in case management meetings and presentations.Develops materials for community education and orientation including program brochures, literature and videos; conducts orientation meetings to explain the program to the public.Collects and compiles statistical workload reports; attends meetings, trainings and conferences; represents the section/department with other divisions, departments and public agencies.Other duties as assigned. When assigned to Juvenile Dependency Mediation Provides confidential mediation services to resolve jurisdictional or disposition disputes; facilitates communications between disputants in a non-adversarial environment in order to resolve child protec tion issues; drafts and submits reports outlining mediated agreements; facilitate and draft Family Law Exit Orders.Provides crisis intervention and short-term counseling services to families and individuals experi encing family relationship difficulties by using individual and group counseling techniques.Completes risk assessments to rule out domestic violence, child abuse or any other safety, health or welfare concerns that may affect family members' safety; addresses problems identified and assists/social workers with identifying necessary resources at community agencies for long term counseling.Examines court case files, documentation obtained from collateral sources such as child welfare history, information from social workers and therapists, educational records and court computer information systems to obtain pertinent data for mediation.Obtains, reviews and evaluates medical and mental health records and other pertinent medical information.May supervise one or more interns working at Family Court Services.May speak before community groups to further community acceptance of the program.Collects and compiles statistical workload reports; attends meetings, trainings and conferences; represents the section/department with other divisions, departments and public agencies.Performs other duties as assigned. Minimum Qualifications Graduation from an accredited college or university with a master's degree or PhD in psy chology, counseling, family therapy, social work or other directly related field and two (2) years of increasingly responsible experience providing licensed child custody investigations, family or mediation counseling or psycho therapy; or an equivalent combin ation of education, training and experience. Experience in a superior court is desired. Licenses; Certificates; Special Requirements: A valid California Class C driver's license and the ability to maintain insurability under the Court's vehicle insurance program. Current State of California license as a Clinical Social Worker (LCSW), Marriage, Family and Child Therapist (LFMT), Clinical Psychologist or Licensed Professional Clinical Counselor (LPCC) is required and must be maintained as a condition of continued employment. Knowledge of: Principles and practices of mental health; mental illness issues and psychiatric diagnoses, symptoms and impairments; Methods and techniques of individual and group counseling, conflict resolution, crisis management and mediation; Characteristics and signs of abuse, domestic violence and substance abuse; Clinical issues relating to family dysfunction and child behavior/development; Juvenile delinquency and dependency issues; Child development and factors contributing to the development of behavioral issues; Governmental and private community resources and referral agencies; Relevant legal terminology, court operations and courtroom procedure; courtroom etiquette and conventions; Federal, state and local laws, regulations and court decisions applicable to area of assigned responsi bility including laws related to child custody, visitation and parental rights; Research methods and statistical analysis techniques; State regulations pertaining to client confidentiality; Court ordinances, codes, procedures and practices regarding computer hardware, software and data security; Principles and practices of sound business communication; correct English usage, including spelling, grammar and punctuation; Safety policies and safe work practices applicable to the work. Ability to: Communicate effectively with upset, emotional, mentally disabled or mentally ill children and adults in order to provide accurate evaluations; Diffuse conflict, maintain neutrality and gather, assess and discuss relevant information necessary to protect and advocate for children's best interest in emotionally charged and sensitive situations; Mediate and facilitate the development of agreements and parenting plans; Demonstrate sensitivity to and understanding of individuals with diverse academic, socioeconomic, cultural, ethnic and disability issues; Prepare clear, concise and comprehensive studies, reports, correspondence and other written materials; Maintain confidentiality of court proceedings, documents and records; Understand, interpret, explain and apply applicable laws, ordinances and policies; Operate a computer and use standard business and operations support software; Represent the Court effectively in interactions and negotiations and dealings with the public, service providers and justice partners; Use tact and diplomacy when dealing with sensitive, complex and/or confidential issues and situa tions; Establish and maintain effective working relationships with all those encountered in the course of work. Physical Characteristics he physical and mental demands described on the job description, or by clicking here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Superior Court of California, County of San Bernardino is an Equal Opportunity Employer- M/F/D/V. SUPERIOR COURT OF CALIFORNIA COUNTY OF SAN BERNARDINO BENEFITS SUMMARY The San Bernardino Superior Court offers a range of benefit programs for employees and their eligible dependents. These include medical, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.A summary of benefits is provided below. Health and Welfare Benefits MEDICAL: The Court offers a variety of comprehensive health plan options to fit individual employee needs. The Court contributes up to $200.00 in benefit plan dollars each pay period to help full-time employees pay for health premiums. In addition, the health plan subsidy the court contributes toward the employee cost is 57% of lowest cost HMO plan based on level of coverage. DENTAL: The dental subsidy is equivalent to 100% of the employee only DPPO coverage plan (but not less than twenty dollars {$20.00} per pay period.) VISION: Court-paid plan for employees. No co-pay/deductible for eye exams; frames and standard lenses or contact lenses (in lieu of standard lenses) every twelve (12) months. SHORT-TERM DISABILITY: Court-paid benefit that provides partial income replacement in the event that an employee is unable to work due to a non-work related disability. LIFE INSURANCE: Court-paid basic life insurance benefit of $50,000. Additional supplemental life and AD&D insurance benefits may be purchased voluntarily. MEDICAL REIMBURSEMENT ACCOUNT: Flexible Spending Account (FSA) that helps participating employees lower their taxable income. Under this plan, employees elect to set aside pre-tax money each pay period to pay for eligible out-of-pocket medical expenses for themselves and their eligible dependents that are not paid by insurance or reimbursed by any other benefit plan. DEPENDENT CARE ASSISTANCE PLAN: This is a type of Flexible Spending Account (FSA) that helps participating eligible employees lower their taxable income. Under this plan, employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. Leave Allowances VACATION: After completion of the requisite hours of continuous service (based on the bargaining unit), employees are eligible to use accrued vacation allowance. Depending on length of service, employees may accrue from 80 to 160 hours annually. ADMINISTRATIVE LEAVE: Forty (40) hours of additional leave to be used during the calendar year, prorated depending on start date. HOLIDAY: Fourteen (14) paid recognized holidays and the accrual of two (2) floating holidays annually. SICK LEAVE: Employees in regular positions accrue approximately 3.39 hours of sick leave per pay period to use during instances of authorized absence due to illness, injury, or medically related appointments. BEREAVEMENT LEAVE: ALL employees are eligible to receive a maximum of thirty-two (32) hours of paid leave per occurrence for bereavement leave due to the death of a person in the immediate family. Retirement and Deferred Compensation Plans RETIREMENT: The Court is a 1937 Act employer. More detailed information may be found by contacting SBCERA at (909) 885-7980 or toll-free at 1-877-722-3721 or by visiting the website at San Bernardino County Retirement Association. The Court does not pay into the Social Security system; however, it does contribute to Medicare. Retirement benefits subject to change. DEFERRED COMPENSATION: Employees are eligible to participate in the Court's 457 Deferred Compensation Plan. This is the supplemental retirement plan that permits employees to defer a certain portion of their pre or post tax salary, within certain Internal Revenue Service (IRS) limits, to an account maintained by an investment service provider. Participating employees in the pre-tax option postpone paying taxes on the deferred portion of their income. Additional Benefits TUITION BENEFIT: Employees with at least twelve (12) months of Court service will be allowed a maximum of $600.00 each fiscal year. These monies may be used for job related education or career development, book fees or to reimburse membership dues in professional organizations. CAR ALLOWANCE: Use of Court Vehicle. COMMUTER SERVICES: This program assists with providing information on carpools, rideshare matching, and public transportation options. The Court offers incentives for employees eligible to participating in Ridesharing activities. FLEXIBLE WORK SCHEDULE: The Court recognizes the importance of work/life balance. Employees may request alternative work scheduling or flexible work schedules when classifications meet the requirements. The Human Resources Department reserves the right to modify the benefit programs in accordance with the Personnel Rules and Regulations. Closing Date/Time: Continuous
SAN BERNARDINO SUPERIOR COURT
San Bernardino, California, United States
Description The Superior Court of California, County of San Bernardino is seeking well-qualified and motivated counselors/mental health professionals with a passion for public service for the position of the recently revised MENTAL HEALTH CLINICIAN (Official classification is Child Custody Recommending Counselor). SALARY UPDATE 3% COLA increase effective October 2024; approximate annual rate range from $92,652.04 - $118,382.06 Benefit Highlights VIEW THE 2024 BENEFITS GUIDE . Telework/On-Site Opportunity This position is eligible for a combination of telework and on-site work assignments. Telework must be completed from a pre-designated home-based location within the State of California and employees may be required to report on-site to address business needs. Telework is at the sole discretion of the Court and may be rescinded immediately, without prior notice, based on the needs of the San Bernardino County Superior Court. About the Position Under general supervision, provides professional counseling and mediation services related to family law matters or juvenile court matters, including child custody/visitation and premarital assessments to individuals and families referred by the Superior Court; performs safety risk assessments; writes detailed reports and makes recommenda tions on custody, parenting plans and interventions needed based on clinical assessments in family law matters or mediated agreements in juvenile court matters; and performs related duties as assigned. Distinguishing Characteristics A Child Custody Recommending Counselor performs fully qualified licensed counseling/mediation within Family Court Services. Duties and responsibilities are carried out with considerable independence within a framework of established policies and procedures. Employees in this class typically report to the Family Court Services Supervisor and may take work direction from a Senior Child Custody Recommending Counselor in designated districts. Child Custody Recommending Counselor differs from the class of Senior Child Custody Recommending Counselor in that the latter serves as acting supervisor and provides work direction and training in the supervisor's absence in designated districts. For full position details, please visit the job description by clicking here . This revised recruitment may close at any time based on the needs of the court and interested applicants are encouraged to apply promptly. Essential Functions Conducts child custody recommending counseling sessions and mediation services to resolve child custody and/or visitation disputes and to assist parties in formulating parenting plans; interviews in person and over the phone parents, guardians, grandparents, minors, and other case-related persons (i.e., school officials, law enforcement personnel, social service personnel).Provides crisis intervention and short-term counseling services to families and individuals experi encing family relationship difficulties by using individual and group counseling techniques.Completes risk assessments to rule out domestic violence, child abuse or any other safety, health or welfare concerns that may affect family members' safety; addresses problems identified and refers parties to community agencies for long-term counseling when necessary.Examines court case files, documentation obtained from collateral sources such as child welfare history, information from social workers and therapists, educational records and court computer information systems to obtain pertinent data for assessment.Obtains, reviews and evaluates medical and mental health records and other pertinent medical information; may recommend for psychiatric or psychological evaluations.Prepares parenting plans or detailed court reports with summary of issues, information obtained during counseling sessions and investigations, and recommendations that integrate an understanding of the laws relevant to family law; develops custody and visitation agreements; may be required to testify in court regarding same.May supervise one or more interns working at Family Court Services.May speak before community groups to further community acceptance of the program.Presents oral and written reports and recommendations to the court; maintains case documentation, prepares reports and writes routine correspondence; attends and participates in case management meetings and presentations.Develops materials for community education and orientation including program brochures, literature and videos; conducts orientation meetings to explain the program to the public.Collects and compiles statistical workload reports; attends meetings, trainings and conferences; represents the section/department with other divisions, departments and public agencies.Other duties as assigned. When assigned to Juvenile Dependency Mediation Provides confidential mediation services to resolve jurisdictional or disposition disputes; facilitates communications between disputants in a non-adversarial environment in order to resolve child protec tion issues; drafts and submits reports outlining mediated agreements; facilitate and draft Family Law Exit Orders.Provides crisis intervention and short-term counseling services to families and individuals experi encing family relationship difficulties by using individual and group counseling techniques.Completes risk assessments to rule out domestic violence, child abuse or any other safety, health or welfare concerns that may affect family members' safety; addresses problems identified and assists/social workers with identifying necessary resources at community agencies for long term counseling.Examines court case files, documentation obtained from collateral sources such as child welfare history, information from social workers and therapists, educational records and court computer information systems to obtain pertinent data for mediation.Obtains, reviews and evaluates medical and mental health records and other pertinent medical information.May supervise one or more interns working at Family Court Services.May speak before community groups to further community acceptance of the program.Collects and compiles statistical workload reports; attends meetings, trainings and conferences; represents the section/department with other divisions, departments and public agencies.Performs other duties as assigned. Minimum Qualifications Graduation from an accredited college or university with a master's degree or PhD in psy chology, counseling, family therapy, social work or other directly related field and two (2) years of increasingly responsible experience providing licensed child custody investigations, family or mediation counseling or psycho therapy; or an equivalent combin ation of education, training and experience. Experience in a superior court is desired. Licenses; Certificates; Special Requirements: A valid California Class C driver's license and the ability to maintain insurability under the Court's vehicle insurance program. Current State of California license as a Clinical Social Worker (LCSW), Marriage, Family and Child Therapist (LFMT), Clinical Psychologist or Licensed Professional Clinical Counselor (LPCC) is required and must be maintained as a condition of continued employment. Knowledge of: Principles and practices of mental health; mental illness issues and psychiatric diagnoses, symptoms and impairments; Methods and techniques of individual and group counseling, conflict resolution, crisis management and mediation; Characteristics and signs of abuse, domestic violence and substance abuse; Clinical issues relating to family dysfunction and child behavior/development; Juvenile delinquency and dependency issues; Child development and factors contributing to the development of behavioral issues; Governmental and private community resources and referral agencies; Relevant legal terminology, court operations and courtroom procedure; courtroom etiquette and conventions; Federal, state and local laws, regulations and court decisions applicable to area of assigned responsi bility including laws related to child custody, visitation and parental rights; Research methods and statistical analysis techniques; State regulations pertaining to client confidentiality; Court ordinances, codes, procedures and practices regarding computer hardware, software and data security; Principles and practices of sound business communication; correct English usage, including spelling, grammar and punctuation; Safety policies and safe work practices applicable to the work. Ability to: Communicate effectively with upset, emotional, mentally disabled or mentally ill children and adults in order to provide accurate evaluations; Diffuse conflict, maintain neutrality and gather, assess and discuss relevant information necessary to protect and advocate for children's best interest in emotionally charged and sensitive situations; Mediate and facilitate the development of agreements and parenting plans; Demonstrate sensitivity to and understanding of individuals with diverse academic, socioeconomic, cultural, ethnic and disability issues; Prepare clear, concise and comprehensive studies, reports, correspondence and other written materials; Maintain confidentiality of court proceedings, documents and records; Understand, interpret, explain and apply applicable laws, ordinances and policies; Operate a computer and use standard business and operations support software; Represent the Court effectively in interactions and negotiations and dealings with the public, service providers and justice partners; Use tact and diplomacy when dealing with sensitive, complex and/or confidential issues and situa tions; Establish and maintain effective working relationships with all those encountered in the course of work. Physical Characteristics he physical and mental demands described on the job description, or by clicking here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Superior Court of California, County of San Bernardino is an Equal Opportunity Employer- M/F/D/V. SUPERIOR COURT OF CALIFORNIA COUNTY OF SAN BERNARDINO BENEFITS SUMMARY The San Bernardino Superior Court offers a range of benefit programs for employees and their eligible dependents. These include medical, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.A summary of benefits is provided below. Health and Welfare Benefits MEDICAL: The Court offers a variety of comprehensive health plan options to fit individual employee needs. The Court contributes up to $200.00 in benefit plan dollars each pay period to help full-time employees pay for health premiums. In addition, the health plan subsidy the court contributes toward the employee cost is 57% of lowest cost HMO plan based on level of coverage. DENTAL: The dental subsidy is equivalent to 100% of the employee only DPPO coverage plan (but not less than twenty dollars {$20.00} per pay period.) VISION: Court-paid plan for employees. No co-pay/deductible for eye exams; frames and standard lenses or contact lenses (in lieu of standard lenses) every twelve (12) months. SHORT-TERM DISABILITY: Court-paid benefit that provides partial income replacement in the event that an employee is unable to work due to a non-work related disability. LIFE INSURANCE: Court-paid basic life insurance benefit of $50,000. Additional supplemental life and AD&D insurance benefits may be purchased voluntarily. MEDICAL REIMBURSEMENT ACCOUNT: Flexible Spending Account (FSA) that helps participating employees lower their taxable income. Under this plan, employees elect to set aside pre-tax money each pay period to pay for eligible out-of-pocket medical expenses for themselves and their eligible dependents that are not paid by insurance or reimbursed by any other benefit plan. DEPENDENT CARE ASSISTANCE PLAN: This is a type of Flexible Spending Account (FSA) that helps participating eligible employees lower their taxable income. Under this plan, employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. Leave Allowances VACATION: After completion of the requisite hours of continuous service (based on the bargaining unit), employees are eligible to use accrued vacation allowance. Depending on length of service, employees may accrue from 80 to 160 hours annually. ADMINISTRATIVE LEAVE: Forty (40) hours of additional leave to be used during the calendar year, prorated depending on start date. HOLIDAY: Fourteen (14) paid recognized holidays and the accrual of two (2) floating holidays annually. SICK LEAVE: Employees in regular positions accrue approximately 3.39 hours of sick leave per pay period to use during instances of authorized absence due to illness, injury, or medically related appointments. BEREAVEMENT LEAVE: ALL employees are eligible to receive a maximum of thirty-two (32) hours of paid leave per occurrence for bereavement leave due to the death of a person in the immediate family. Retirement and Deferred Compensation Plans RETIREMENT: The Court is a 1937 Act employer. More detailed information may be found by contacting SBCERA at (909) 885-7980 or toll-free at 1-877-722-3721 or by visiting the website at San Bernardino County Retirement Association. The Court does not pay into the Social Security system; however, it does contribute to Medicare. Retirement benefits subject to change. DEFERRED COMPENSATION: Employees are eligible to participate in the Court's 457 Deferred Compensation Plan. This is the supplemental retirement plan that permits employees to defer a certain portion of their pre or post tax salary, within certain Internal Revenue Service (IRS) limits, to an account maintained by an investment service provider. Participating employees in the pre-tax option postpone paying taxes on the deferred portion of their income. Additional Benefits TUITION BENEFIT: Employees with at least twelve (12) months of Court service will be allowed a maximum of $600.00 each fiscal year. These monies may be used for job related education or career development, book fees or to reimburse membership dues in professional organizations. CAR ALLOWANCE: Use of Court Vehicle. COMMUTER SERVICES: This program assists with providing information on carpools, rideshare matching, and public transportation options. The Court offers incentives for employees eligible to participating in Ridesharing activities. FLEXIBLE WORK SCHEDULE: The Court recognizes the importance of work/life balance. Employees may request alternative work scheduling or flexible work schedules when classifications meet the requirements. The Human Resources Department reserves the right to modify the benefit programs in accordance with the Personnel Rules and Regulations. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description The Superior Court of California, County of San Bernardino is seeking well-qualified and motivated counselors/mental health professionals with a passion for public service for the position of the recently revised MENTAL HEALTH CLINICIAN (Official classification is Child Custody Recommending Counselor). SALARY UPDATE 3% COLA increase effective October 2024; approximate annual rate range from $92,652.04 - $118,382.06 Benefit Highlights VIEW THE 2024 BENEFITS GUIDE . Telework/On-Site Opportunity This position is eligible for a combination of telework and on-site work assignments. Telework must be completed from a pre-designated home-based location within the State of California and employees may be required to report on-site to address business needs. Telework is at the sole discretion of the Court and may be rescinded immediately, without prior notice, based on the needs of the San Bernardino County Superior Court. About the Position Under general supervision, provides professional counseling and mediation services related to family law matters or juvenile court matters, including child custody/visitation and premarital assessments to individuals and families referred by the Superior Court; performs safety risk assessments; writes detailed reports and makes recommenda tions on custody, parenting plans and interventions needed based on clinical assessments in family law matters or mediated agreements in juvenile court matters; and performs related duties as assigned. Distinguishing Characteristics A Child Custody Recommending Counselor performs fully qualified licensed counseling/mediation within Family Court Services. Duties and responsibilities are carried out with considerable independence within a framework of established policies and procedures. Employees in this class typically report to the Family Court Services Supervisor and may take work direction from a Senior Child Custody Recommending Counselor in designated districts. Child Custody Recommending Counselor differs from the class of Senior Child Custody Recommending Counselor in that the latter serves as acting supervisor and provides work direction and training in the supervisor's absence in designated districts. For full position details, please visit the job description by clicking here . This revised recruitment may close at any time based on the needs of the court and interested applicants are encouraged to apply promptly. Essential Functions Conducts child custody recommending counseling sessions and mediation services to resolve child custody and/or visitation disputes and to assist parties in formulating parenting plans; interviews in person and over the phone parents, guardians, grandparents, minors, and other case-related persons (i.e., school officials, law enforcement personnel, social service personnel).Provides crisis intervention and short-term counseling services to families and individuals experi encing family relationship difficulties by using individual and group counseling techniques.Completes risk assessments to rule out domestic violence, child abuse or any other safety, health or welfare concerns that may affect family members' safety; addresses problems identified and refers parties to community agencies for long-term counseling when necessary.Examines court case files, documentation obtained from collateral sources such as child welfare history, information from social workers and therapists, educational records and court computer information systems to obtain pertinent data for assessment.Obtains, reviews and evaluates medical and mental health records and other pertinent medical information; may recommend for psychiatric or psychological evaluations.Prepares parenting plans or detailed court reports with summary of issues, information obtained during counseling sessions and investigations, and recommendations that integrate an understanding of the laws relevant to family law; develops custody and visitation agreements; may be required to testify in court regarding same.May supervise one or more interns working at Family Court Services.May speak before community groups to further community acceptance of the program.Presents oral and written reports and recommendations to the court; maintains case documentation, prepares reports and writes routine correspondence; attends and participates in case management meetings and presentations.Develops materials for community education and orientation including program brochures, literature and videos; conducts orientation meetings to explain the program to the public.Collects and compiles statistical workload reports; attends meetings, trainings and conferences; represents the section/department with other divisions, departments and public agencies.Other duties as assigned. When assigned to Juvenile Dependency Mediation Provides confidential mediation services to resolve jurisdictional or disposition disputes; facilitates communications between disputants in a non-adversarial environment in order to resolve child protec tion issues; drafts and submits reports outlining mediated agreements; facilitate and draft Family Law Exit Orders.Provides crisis intervention and short-term counseling services to families and individuals experi encing family relationship difficulties by using individual and group counseling techniques.Completes risk assessments to rule out domestic violence, child abuse or any other safety, health or welfare concerns that may affect family members' safety; addresses problems identified and assists/social workers with identifying necessary resources at community agencies for long term counseling.Examines court case files, documentation obtained from collateral sources such as child welfare history, information from social workers and therapists, educational records and court computer information systems to obtain pertinent data for mediation.Obtains, reviews and evaluates medical and mental health records and other pertinent medical information.May supervise one or more interns working at Family Court Services.May speak before community groups to further community acceptance of the program.Collects and compiles statistical workload reports; attends meetings, trainings and conferences; represents the section/department with other divisions, departments and public agencies.Performs other duties as assigned. Minimum Qualifications Graduation from an accredited college or university with a master's degree or PhD in psy chology, counseling, family therapy, social work or other directly related field and two (2) years of increasingly responsible experience providing licensed child custody investigations, family or mediation counseling or psycho therapy; or an equivalent combin ation of education, training and experience. Experience in a superior court is desired. Licenses; Certificates; Special Requirements: A valid California Class C driver's license and the ability to maintain insurability under the Court's vehicle insurance program. Current State of California license as a Clinical Social Worker (LCSW), Marriage, Family and Child Therapist (LFMT), Clinical Psychologist or Licensed Professional Clinical Counselor (LPCC) is required and must be maintained as a condition of continued employment. Knowledge of: Principles and practices of mental health; mental illness issues and psychiatric diagnoses, symptoms and impairments; Methods and techniques of individual and group counseling, conflict resolution, crisis management and mediation; Characteristics and signs of abuse, domestic violence and substance abuse; Clinical issues relating to family dysfunction and child behavior/development; Juvenile delinquency and dependency issues; Child development and factors contributing to the development of behavioral issues; Governmental and private community resources and referral agencies; Relevant legal terminology, court operations and courtroom procedure; courtroom etiquette and conventions; Federal, state and local laws, regulations and court decisions applicable to area of assigned responsi bility including laws related to child custody, visitation and parental rights; Research methods and statistical analysis techniques; State regulations pertaining to client confidentiality; Court ordinances, codes, procedures and practices regarding computer hardware, software and data security; Principles and practices of sound business communication; correct English usage, including spelling, grammar and punctuation; Safety policies and safe work practices applicable to the work. Ability to: Communicate effectively with upset, emotional, mentally disabled or mentally ill children and adults in order to provide accurate evaluations; Diffuse conflict, maintain neutrality and gather, assess and discuss relevant information necessary to protect and advocate for children's best interest in emotionally charged and sensitive situations; Mediate and facilitate the development of agreements and parenting plans; Demonstrate sensitivity to and understanding of individuals with diverse academic, socioeconomic, cultural, ethnic and disability issues; Prepare clear, concise and comprehensive studies, reports, correspondence and other written materials; Maintain confidentiality of court proceedings, documents and records; Understand, interpret, explain and apply applicable laws, ordinances and policies; Operate a computer and use standard business and operations support software; Represent the Court effectively in interactions and negotiations and dealings with the public, service providers and justice partners; Use tact and diplomacy when dealing with sensitive, complex and/or confidential issues and situa tions; Establish and maintain effective working relationships with all those encountered in the course of work. Physical Characteristics he physical and mental demands described on the job description, or by clicking here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Superior Court of California, County of San Bernardino is an Equal Opportunity Employer- M/F/D/V. SUPERIOR COURT OF CALIFORNIA COUNTY OF SAN BERNARDINO BENEFITS SUMMARY The San Bernardino Superior Court offers a range of benefit programs for employees and their eligible dependents. These include medical, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.A summary of benefits is provided below. Health and Welfare Benefits MEDICAL: The Court offers a variety of comprehensive health plan options to fit individual employee needs. The Court contributes up to $200.00 in benefit plan dollars each pay period to help full-time employees pay for health premiums. In addition, the health plan subsidy the court contributes toward the employee cost is 57% of lowest cost HMO plan based on level of coverage. DENTAL: The dental subsidy is equivalent to 100% of the employee only DPPO coverage plan (but not less than twenty dollars {$20.00} per pay period.) VISION: Court-paid plan for employees. No co-pay/deductible for eye exams; frames and standard lenses or contact lenses (in lieu of standard lenses) every twelve (12) months. SHORT-TERM DISABILITY: Court-paid benefit that provides partial income replacement in the event that an employee is unable to work due to a non-work related disability. LIFE INSURANCE: Court-paid basic life insurance benefit of $50,000. Additional supplemental life and AD&D insurance benefits may be purchased voluntarily. MEDICAL REIMBURSEMENT ACCOUNT: Flexible Spending Account (FSA) that helps participating employees lower their taxable income. Under this plan, employees elect to set aside pre-tax money each pay period to pay for eligible out-of-pocket medical expenses for themselves and their eligible dependents that are not paid by insurance or reimbursed by any other benefit plan. DEPENDENT CARE ASSISTANCE PLAN: This is a type of Flexible Spending Account (FSA) that helps participating eligible employees lower their taxable income. Under this plan, employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. Leave Allowances VACATION: After completion of the requisite hours of continuous service (based on the bargaining unit), employees are eligible to use accrued vacation allowance. Depending on length of service, employees may accrue from 80 to 160 hours annually. ADMINISTRATIVE LEAVE: Forty (40) hours of additional leave to be used during the calendar year, prorated depending on start date. HOLIDAY: Fourteen (14) paid recognized holidays and the accrual of two (2) floating holidays annually. SICK LEAVE: Employees in regular positions accrue approximately 3.39 hours of sick leave per pay period to use during instances of authorized absence due to illness, injury, or medically related appointments. BEREAVEMENT LEAVE: ALL employees are eligible to receive a maximum of thirty-two (32) hours of paid leave per occurrence for bereavement leave due to the death of a person in the immediate family. Retirement and Deferred Compensation Plans RETIREMENT: The Court is a 1937 Act employer. More detailed information may be found by contacting SBCERA at (909) 885-7980 or toll-free at 1-877-722-3721 or by visiting the website at San Bernardino County Retirement Association. The Court does not pay into the Social Security system; however, it does contribute to Medicare. Retirement benefits subject to change. DEFERRED COMPENSATION: Employees are eligible to participate in the Court's 457 Deferred Compensation Plan. This is the supplemental retirement plan that permits employees to defer a certain portion of their pre or post tax salary, within certain Internal Revenue Service (IRS) limits, to an account maintained by an investment service provider. Participating employees in the pre-tax option postpone paying taxes on the deferred portion of their income. Additional Benefits TUITION BENEFIT: Employees with at least twelve (12) months of Court service will be allowed a maximum of $600.00 each fiscal year. These monies may be used for job related education or career development, book fees or to reimburse membership dues in professional organizations. CAR ALLOWANCE: Use of Court Vehicle. COMMUTER SERVICES: This program assists with providing information on carpools, rideshare matching, and public transportation options. The Court offers incentives for employees eligible to participating in Ridesharing activities. FLEXIBLE WORK SCHEDULE: The Court recognizes the importance of work/life balance. Employees may request alternative work scheduling or flexible work schedules when classifications meet the requirements. The Human Resources Department reserves the right to modify the benefit programs in accordance with the Personnel Rules and Regulations. Closing Date/Time: Continuous
SAN BERNARDINO SUPERIOR COURT
San Bernardino, California, United States
Description The Superior Court of California, County of San Bernardino seeks a certified shorthand reporter to fill immediate vacancies for Part-Time Official Court Reporter. SALARY UPDATES $20K One Time Hiring/Retention Incentive* 3% COLA increase effective October 2024 * Please note: Part-time employees shall receive pro-rata benefits/accruals or incentives according to the Memorandum of Understanding provisions based upon the number of hours worked. About the Job Under general supervision and in accordance with applicable code sections, reports and transcribes verbatim stenographic or voice written record of official court proceedings, prepares and certifies transcripts and reads aloud recorded proceedings at the direction of the court; and performs related duties as assigned. Part-time Official Court Reporters are employees of the San Bernardino County Superior Court and are responsible for the accurate verbatim reporting and transcription of official court proceedings. The Part-time Official Court Reporter is responsible for preparation and billing of transcripts on an individual contractor basis, following an established fee schedule. Incumbents are assigned to a court district or division and assigned to courtrooms per a schedule to meet the needs of the court. They may also be required to change assignments and districts on short notice or work temporary assignments at other court locations. Duties and responsibilities are carried out with considerable independence within a framework of established policies and procedures. Employees in this class typically report to an Operations Supervisor, District Manager or other supervisory or management classification. COURT REPORTER NEW HIRE INCENTIVES* $20K One Time Hiring/Retention Incentive These amounts will be pro-rated for Official Court Reporters who are part-time or in a job share.The years of service payback period begins on the date of hire as a regular Official Court Reporter with San Bernardino Superior Court, County of San Bernardino. Years of service are measured from the hire date as a regular Official Court Reporter with the San Bernardino Superior Court, County of San Bernardino. Official Court Reporters must complete a total of three (3) years of additional services from receipt of one-time payment or will be responsible for all or a portion of repayment as outlined in this agreement. Full repayment is required until one (1) year of service is completed and the remaining portion will be pro-rated quarterly through the duration of the remaining two-year period. Exceptions may be made upon on CEO approval for separations based upon medical accommodations or needs. The repayment of the one-time retention incentive s hall be paid within one year from separation of the Court. $7,500 Professional Stipend One-time professional stipend (which includes licensing and all other paid subscriptions needed for the profession) of $7,500 will be paid to each active Official Court Reporter, as soon as practical after the signing of the side letter. Official Court Reporters who are off on an approved leave of absence will receive the professional stipend on the first full payroll upon their return from leave. Official Court Reporters on an inactive leave of absence will not be eligible for the one-time professional stipend. $5,000 One Time Out of State Relocation Incentive One-time relocation incentive of $5,000 will be paid to each newly hired Official Court Reporter (hired between July 1, 2023 and June 30, 2024), who is employed by the San Bernardino Superior Court, County of San Bernardino who relocates from a state other than California. In the event the Official Court Reporter terminates his/her employment with the San Bernardino Superior Court, County of San Bernardino within twelve (12) months after receipt of relocation incentive said employee agrees to repay the San Bernardino Superior Court, County of San Bernardino a pro-rated amount of the incentive upon the end of their employment. Employee Referral Incentives One-time referral incentive of $1,500 to be paid to each employee whose referral successfully completes 1 year of service and comes from a private based court reporting firm.One-time referral incentive of $1,000 to be paid to each employee whose referral successfully completes 1 year of service hired from another California Court location. Court Reporter Outreach Official Court Reporters who are approved by management to represent the San Bernardino Superior Court, County of San Bernardino by engaging in activities such as job fairs, high school speaking events, conferences, etc. to build awareness and share information about the court reporting profession with the San Bernardino Superior Court, will be paid for overtime, if the overtime provisions are met. Participation in an event where the court reporter will represent the San Bernardino Superior Court, County of San Bernardino must be approved by management prior to the court reporters participation. Expiration of Incentives The above referenced incentives will expire on J une 30, 2024. For full position details, please visit the job description by clicking here . This recruitment may close at any time based on the needs of the court and interested applicants are encouraged to apply promptly. Essential Functions Typical duties of a Part-time Official Court Reporter may include, but are not limited to: Records verbatim testimony and court proceedings using stenographic or voice writing equipment, computer-aided transcription equipment and real-time software; asks judge and other speakers for clarification of testimony, instructions, orders or actions when necessary to ensure accuracy. Reports all case type proceedings including but not limited to civil, family law, delinquency, dependency, probate and criminal, including death penalty matters.Transports, sets up and maintains personal court reporting equipment at the designated work location; researches medical, legal and technical terminology, as well as, case citations and related information; develops and modifies custom software dictionaries; maintains court reporting, transcription and archival equipment. Receives and processes transcript requests, estimates cost, and prepares and produces transcripts and copies of transcripts in a timely manner, as required by applicable code sections, Rules of Court, and statutes for the requesting parties; produces and certifies formal, written transcripts of court proceedings; prepares daily transcripts as needed; archives electronic notes on a court electronic storage system.Maintains a variety of electronic and paper files; organizes and ensures security of official records.Responds to phone calls, electronic mail and personal inquiries for services.Provides court reporter services in other courtrooms countywide when regularly assigned court is not in session.Prepares and coordinates a variety of work reports and records, and attends meetings as required.Reviews and edits testimony prior to requested read back to jurors. Performs other duties as assigned. Minimum Qualifications Completion of a recognized training course in court reporting or an associate degree in court reporting, resulting in certification and licensure by the State of California Certified Shorthand Reporters Board. Upon in-house Realtime Reporting Certification, incumbents will receive a three percent (3%) pay differential (on base salary only). Incumbents holding National Realtime Certification will receive six percent (6%) pay differential (on base salary only). Licenses: Certificates; Special Requirements: A valid California Class C driver's license and the ability to maintain insurability under the court's vehicle insurance program. Current license in good standing issued by the State of California, Department of Consumer Affairs Certified Shorthand Reporters Board. Realtime certification is required and incumbents must pass in-house Realtime Reporting Certification during their first six (6) months of assignment to successfully pass probation or be terminated. Resumes will not be accepted in lieu of the required application and supplemental application. Human Resources will review applications to identify candidates who meet the minimum qualifications, therefore, it is to your benefit to include all pertinent work experience. When listing court experience, please include dates and classification of each position held, if more than one. Selection Process Applications will be reviewed to identify candidates who meet the minimum qualifications and/or desirables. Only those who meet the minimum qualifications and desirables (if applicable) will proceed to the next step in the recruitment process.Candidates' supplemental question responses may be evaluated and ranked. Depending on the number of applications, assessments and/or screening interviews may be conducted. Candidates who are successful in step 2 will be placed on the eligible list and may be considered for interview. Placement on the eligible list does not guarantee an interview or employment. All candidates will be notified via email of their status at each step of the process. Additional steps in selection process will include background check and a reference check. REASONABLE ACCOMMODATIONS: The Superior Court of California, County of San Bernardino is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process may contact the Human Resources Office at (909) 521-3700 or via email at careers@sb-court.org . Individuals with hearing and/or speech impairments may also contact the recruiter for this position through the use of the California Relay Service by dialing 711. Physical Characteristics The physical and mental demands described on the job description, or by clicking here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Superior Court of California, County of San Bernardino is an Equal Opportunity Employer- M/F/D/V. SUPERIOR COURT OF CALIFORNIA COUNTY OF SAN BERNARDINO BENEFITS SUMMARY The San Bernardino Superior Court offers a range of benefit programs for employees and their eligible dependents. These include medical, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.A summary of benefits is provided below. Health and Welfare Benefits MEDICAL: The Court offers a variety of comprehensive health plan options to fit individual employee needs. The Court contributes up to $200.00 in benefit plan dollars each pay period to help full-time employees pay for health premiums. In addition, the health plan subsidy the court contributes toward the employee cost is 57% of lowest cost HMO plan based on level of coverage. DENTAL: The dental subsidy is equivalent to 100% of the employee only DPPO coverage plan (but not less than twenty dollars {$20.00} per pay period.) VISION: Court-paid plan for employees. No co-pay/deductible for eye exams; frames and standard lenses or contact lenses (in lieu of standard lenses) every twelve (12) months. STATE DISABILITY INSURANCE: Benefit that provides partial income replacement in the event that an employee is unable to work due to a non-work related disability. LIFE INSURANCE: Court-paid basic life insurance benefit of $35,000. Additional supplemental life and AD&D insurance benefits may be purchased voluntarily. MEDICAL REIMBURSEMENT ACCOUNT: Flexible Spending Account (FSA) that helps participating employees lower their taxable income. Under this plan, employees elect to set aside pre-tax money each pay period to pay for eligible out-of-pocket medical expenses for themselves and their eligible dependents that are not paid by insurance or reimbursed by any other benefit plan. DEPENDENT CARE ASSISTANCE PLAN: This is a type of Flexible Spending Account (FSA) that helps participating eligible employees lower their taxable income. Under this plan, employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. Leave Allowances VACATION: Effective during pay period one (based on the bargaining unit), employees will be credited one hundred and sixty hours (160) of vacation leave for immediate use. This amount is prorated if hired after pay period one. HOLIDAY: Fourteen (14) paid recognized holidays and the accrual of two (2) floating holidays annually. SICK LEAVE: Employees in regular positions accrue approximately 3.39 hours of sick leave per pay period to use during instances of authorized absence due to illness, injury, or medically related appointments. BEREAVEMENT LEAVE: ALL employees are eligible to receive a maximum of thirty-two (32) hours of paid leave per occurrence for bereavement leave due to the death of a person in the immediate family. Retirement and Deferred Compensation Plans RETIREMENT: The Court is a 1937 Act employer. More detailed information may be found by contacting SBCERA at (909) 885-7980 or toll-free at 1-877-722-3721 or by visiting the website at San Bernardino County Retirement Association. The Court does not pay into the Social Security system; however, it does contribute to Medicare. Retirement benefits subject to change. DEFERRED COMPENSATION: Employees are eligible to participate in the Court's 457 Deferred Compensation Plan. This is the supplemental retirement plan that permits employees to defer a certain portion of their salary, pre or post tax, within certain Internal Revenue Service (IRS) limits, to an account maintained by an investment service provider. Participating employees in the pre-tax option postpone paying taxes on the deferred portion of their income. Additional Benefits TUITION BENEFIT:Employees with at least twelve (12) monthsof service will be allowed a maximum of $600.00each fiscal year.These monies may be used for job related education or career development, book fees or to reimburse membership dues in professional organizations.. CAR ALLOWANCE: Use of Court Vehicle. COMMUTER SERVICES: This program assists with providing information on carpools, rideshare matching, and public transportation options. The Court offers incentives for employees eligible to participating in Ridesharing activities. The Human Resources Department reserves the right to modify the benefit programs in accordance with the Personnel Rules and Regulations. Closing Date/Time: Continuous
Mar 08, 2024
Part Time
Description The Superior Court of California, County of San Bernardino seeks a certified shorthand reporter to fill immediate vacancies for Part-Time Official Court Reporter. SALARY UPDATES $20K One Time Hiring/Retention Incentive* 3% COLA increase effective October 2024 * Please note: Part-time employees shall receive pro-rata benefits/accruals or incentives according to the Memorandum of Understanding provisions based upon the number of hours worked. About the Job Under general supervision and in accordance with applicable code sections, reports and transcribes verbatim stenographic or voice written record of official court proceedings, prepares and certifies transcripts and reads aloud recorded proceedings at the direction of the court; and performs related duties as assigned. Part-time Official Court Reporters are employees of the San Bernardino County Superior Court and are responsible for the accurate verbatim reporting and transcription of official court proceedings. The Part-time Official Court Reporter is responsible for preparation and billing of transcripts on an individual contractor basis, following an established fee schedule. Incumbents are assigned to a court district or division and assigned to courtrooms per a schedule to meet the needs of the court. They may also be required to change assignments and districts on short notice or work temporary assignments at other court locations. Duties and responsibilities are carried out with considerable independence within a framework of established policies and procedures. Employees in this class typically report to an Operations Supervisor, District Manager or other supervisory or management classification. COURT REPORTER NEW HIRE INCENTIVES* $20K One Time Hiring/Retention Incentive These amounts will be pro-rated for Official Court Reporters who are part-time or in a job share.The years of service payback period begins on the date of hire as a regular Official Court Reporter with San Bernardino Superior Court, County of San Bernardino. Years of service are measured from the hire date as a regular Official Court Reporter with the San Bernardino Superior Court, County of San Bernardino. Official Court Reporters must complete a total of three (3) years of additional services from receipt of one-time payment or will be responsible for all or a portion of repayment as outlined in this agreement. Full repayment is required until one (1) year of service is completed and the remaining portion will be pro-rated quarterly through the duration of the remaining two-year period. Exceptions may be made upon on CEO approval for separations based upon medical accommodations or needs. The repayment of the one-time retention incentive s hall be paid within one year from separation of the Court. $7,500 Professional Stipend One-time professional stipend (which includes licensing and all other paid subscriptions needed for the profession) of $7,500 will be paid to each active Official Court Reporter, as soon as practical after the signing of the side letter. Official Court Reporters who are off on an approved leave of absence will receive the professional stipend on the first full payroll upon their return from leave. Official Court Reporters on an inactive leave of absence will not be eligible for the one-time professional stipend. $5,000 One Time Out of State Relocation Incentive One-time relocation incentive of $5,000 will be paid to each newly hired Official Court Reporter (hired between July 1, 2023 and June 30, 2024), who is employed by the San Bernardino Superior Court, County of San Bernardino who relocates from a state other than California. In the event the Official Court Reporter terminates his/her employment with the San Bernardino Superior Court, County of San Bernardino within twelve (12) months after receipt of relocation incentive said employee agrees to repay the San Bernardino Superior Court, County of San Bernardino a pro-rated amount of the incentive upon the end of their employment. Employee Referral Incentives One-time referral incentive of $1,500 to be paid to each employee whose referral successfully completes 1 year of service and comes from a private based court reporting firm.One-time referral incentive of $1,000 to be paid to each employee whose referral successfully completes 1 year of service hired from another California Court location. Court Reporter Outreach Official Court Reporters who are approved by management to represent the San Bernardino Superior Court, County of San Bernardino by engaging in activities such as job fairs, high school speaking events, conferences, etc. to build awareness and share information about the court reporting profession with the San Bernardino Superior Court, will be paid for overtime, if the overtime provisions are met. Participation in an event where the court reporter will represent the San Bernardino Superior Court, County of San Bernardino must be approved by management prior to the court reporters participation. Expiration of Incentives The above referenced incentives will expire on J une 30, 2024. For full position details, please visit the job description by clicking here . This recruitment may close at any time based on the needs of the court and interested applicants are encouraged to apply promptly. Essential Functions Typical duties of a Part-time Official Court Reporter may include, but are not limited to: Records verbatim testimony and court proceedings using stenographic or voice writing equipment, computer-aided transcription equipment and real-time software; asks judge and other speakers for clarification of testimony, instructions, orders or actions when necessary to ensure accuracy. Reports all case type proceedings including but not limited to civil, family law, delinquency, dependency, probate and criminal, including death penalty matters.Transports, sets up and maintains personal court reporting equipment at the designated work location; researches medical, legal and technical terminology, as well as, case citations and related information; develops and modifies custom software dictionaries; maintains court reporting, transcription and archival equipment. Receives and processes transcript requests, estimates cost, and prepares and produces transcripts and copies of transcripts in a timely manner, as required by applicable code sections, Rules of Court, and statutes for the requesting parties; produces and certifies formal, written transcripts of court proceedings; prepares daily transcripts as needed; archives electronic notes on a court electronic storage system.Maintains a variety of electronic and paper files; organizes and ensures security of official records.Responds to phone calls, electronic mail and personal inquiries for services.Provides court reporter services in other courtrooms countywide when regularly assigned court is not in session.Prepares and coordinates a variety of work reports and records, and attends meetings as required.Reviews and edits testimony prior to requested read back to jurors. Performs other duties as assigned. Minimum Qualifications Completion of a recognized training course in court reporting or an associate degree in court reporting, resulting in certification and licensure by the State of California Certified Shorthand Reporters Board. Upon in-house Realtime Reporting Certification, incumbents will receive a three percent (3%) pay differential (on base salary only). Incumbents holding National Realtime Certification will receive six percent (6%) pay differential (on base salary only). Licenses: Certificates; Special Requirements: A valid California Class C driver's license and the ability to maintain insurability under the court's vehicle insurance program. Current license in good standing issued by the State of California, Department of Consumer Affairs Certified Shorthand Reporters Board. Realtime certification is required and incumbents must pass in-house Realtime Reporting Certification during their first six (6) months of assignment to successfully pass probation or be terminated. Resumes will not be accepted in lieu of the required application and supplemental application. Human Resources will review applications to identify candidates who meet the minimum qualifications, therefore, it is to your benefit to include all pertinent work experience. When listing court experience, please include dates and classification of each position held, if more than one. Selection Process Applications will be reviewed to identify candidates who meet the minimum qualifications and/or desirables. Only those who meet the minimum qualifications and desirables (if applicable) will proceed to the next step in the recruitment process.Candidates' supplemental question responses may be evaluated and ranked. Depending on the number of applications, assessments and/or screening interviews may be conducted. Candidates who are successful in step 2 will be placed on the eligible list and may be considered for interview. Placement on the eligible list does not guarantee an interview or employment. All candidates will be notified via email of their status at each step of the process. Additional steps in selection process will include background check and a reference check. REASONABLE ACCOMMODATIONS: The Superior Court of California, County of San Bernardino is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process may contact the Human Resources Office at (909) 521-3700 or via email at careers@sb-court.org . Individuals with hearing and/or speech impairments may also contact the recruiter for this position through the use of the California Relay Service by dialing 711. Physical Characteristics The physical and mental demands described on the job description, or by clicking here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Superior Court of California, County of San Bernardino is an Equal Opportunity Employer- M/F/D/V. SUPERIOR COURT OF CALIFORNIA COUNTY OF SAN BERNARDINO BENEFITS SUMMARY The San Bernardino Superior Court offers a range of benefit programs for employees and their eligible dependents. These include medical, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.A summary of benefits is provided below. Health and Welfare Benefits MEDICAL: The Court offers a variety of comprehensive health plan options to fit individual employee needs. The Court contributes up to $200.00 in benefit plan dollars each pay period to help full-time employees pay for health premiums. In addition, the health plan subsidy the court contributes toward the employee cost is 57% of lowest cost HMO plan based on level of coverage. DENTAL: The dental subsidy is equivalent to 100% of the employee only DPPO coverage plan (but not less than twenty dollars {$20.00} per pay period.) VISION: Court-paid plan for employees. No co-pay/deductible for eye exams; frames and standard lenses or contact lenses (in lieu of standard lenses) every twelve (12) months. STATE DISABILITY INSURANCE: Benefit that provides partial income replacement in the event that an employee is unable to work due to a non-work related disability. LIFE INSURANCE: Court-paid basic life insurance benefit of $35,000. Additional supplemental life and AD&D insurance benefits may be purchased voluntarily. MEDICAL REIMBURSEMENT ACCOUNT: Flexible Spending Account (FSA) that helps participating employees lower their taxable income. Under this plan, employees elect to set aside pre-tax money each pay period to pay for eligible out-of-pocket medical expenses for themselves and their eligible dependents that are not paid by insurance or reimbursed by any other benefit plan. DEPENDENT CARE ASSISTANCE PLAN: This is a type of Flexible Spending Account (FSA) that helps participating eligible employees lower their taxable income. Under this plan, employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. Leave Allowances VACATION: Effective during pay period one (based on the bargaining unit), employees will be credited one hundred and sixty hours (160) of vacation leave for immediate use. This amount is prorated if hired after pay period one. HOLIDAY: Fourteen (14) paid recognized holidays and the accrual of two (2) floating holidays annually. SICK LEAVE: Employees in regular positions accrue approximately 3.39 hours of sick leave per pay period to use during instances of authorized absence due to illness, injury, or medically related appointments. BEREAVEMENT LEAVE: ALL employees are eligible to receive a maximum of thirty-two (32) hours of paid leave per occurrence for bereavement leave due to the death of a person in the immediate family. Retirement and Deferred Compensation Plans RETIREMENT: The Court is a 1937 Act employer. More detailed information may be found by contacting SBCERA at (909) 885-7980 or toll-free at 1-877-722-3721 or by visiting the website at San Bernardino County Retirement Association. The Court does not pay into the Social Security system; however, it does contribute to Medicare. Retirement benefits subject to change. DEFERRED COMPENSATION: Employees are eligible to participate in the Court's 457 Deferred Compensation Plan. This is the supplemental retirement plan that permits employees to defer a certain portion of their salary, pre or post tax, within certain Internal Revenue Service (IRS) limits, to an account maintained by an investment service provider. Participating employees in the pre-tax option postpone paying taxes on the deferred portion of their income. Additional Benefits TUITION BENEFIT:Employees with at least twelve (12) monthsof service will be allowed a maximum of $600.00each fiscal year.These monies may be used for job related education or career development, book fees or to reimburse membership dues in professional organizations.. CAR ALLOWANCE: Use of Court Vehicle. COMMUTER SERVICES: This program assists with providing information on carpools, rideshare matching, and public transportation options. The Court offers incentives for employees eligible to participating in Ridesharing activities. The Human Resources Department reserves the right to modify the benefit programs in accordance with the Personnel Rules and Regulations. Closing Date/Time: Continuous
State of Missouri
Clayton, Missouri, United States
Senior Court Clerk A position with the Missouri Judiciary provides you the opportunity to work with a variety of exceptional, hardworking people and to gain a valuable and rewarding career. It takes many types of talent to advance the mission of the Missouri Judiciary and to keep operations running smoothly. Our positions offer competitive benefit programs, growth opportunities and the ability to work with people in your community. We are recruiting to fill a Senior Court Clerk position which is highly responsible advanced work using an electronic filing system in a court within the Missouri State Court System. Work involves responsibility for court case processing which may require the application of independent judgment and the application of statutes, policies and regulations, with minimal supervision. Work requires frequent interaction with the public providing exceptional customer service. Work may also involve financial record keeping within an automated case management system; providing direct support for a circuit judge or associate circuit judge providing a full range of responsibilities within the division's jurisdiction; or supervision of other staff. General Duties: Assist the supervisor with advanced work in the Accounting Garnishment Department which will include the following: Assist with supervision of the garnishment section; assist with preparation of daily deposits for the garnishment section; contact attorneys and the general public regarding garnishment payments and disbursements; review Accounts payable Exception Reports; train new employees; accept and process new filings from the efiling import queue; accept efiling and pro se documents; issue garnishments; assist with scheduling and approving leave; respond to inquiries from the general public, attorneys and court personnel in person and by telephone; and other duties as assigned. Other key responsibilities include: (The following duties are representative of this position, not comprehensive.) Performs case processing in receiving and initiating case files; performs technical duties such as reviewing judgments, preparing warrants, summonses, garnishments and executions, bond settings, and docket control. Reviews legal documents for necessary information required for filing; determines processing required and takes necessary action in accordance with court rules requiring a detailed knowledge of applicable terminology, rules, and procedures. Performs accounting duties in receiving and disbursing monies, reconciles financial accounts, and prepares daily and monthly financial reports. Provides information and customer assistance in person, via telephone, email or other mediums (without giving legal advice) (i.e., pro se litigants, attorneys, reporters, law enforcement, other judicial agencies, co-workers, supervisors, and judges). Prepares a variety of documents related to court operations including court orders, court calendars, notices of hearings, court appearances or reports; coordinates the flow of documents necessary for court assignments; and properly queues electronically filed proceedings for processing. Desired skills and knowledge: (This job description does not include specific physical requirements necessary to perform the job, such as, carrying, standing and lifting. Such requirements vary from position to position and may be determined by the appointing authority) Advanced knowledge of court procedures and policies, legal documents, laws and legal factors pertaining to the court. Advanced knowledge of organization operations, functions and scope of authority of the court. Ability to work independently and manage time effectively while handling a high-volume workload in an environment subject to frequently changing priorities and high stress. Ability to exercise good judgment and make independent decisions in accordance with general policy and objectives. Ability to maintain a variety of complex records and prepare reports from an automated system. Minimum qualifications: (Equivalent combination of relevant education and experience may be substituted on a year for year basis provided a high school diploma or GED has been obtained): Associate's Degree in a related field or at least 60 semester hours from an institution of higher learning and two years of varied administrative experience performing a wide range of technical office duties. EMPLOYEES MAY BE EXPOSED TO : Evidence and testimony that may be disturbing, such as photographs of violent scenes and victims and or sexually explicit material; evidence that may include syringes, drugs, weapons and blood; the public who may potentially be verbally or physically abusive, allergens, such as perfumes and dust; and unpleasant odors, such as unwashed clothing or chemicals offered into evidence. We are an Equal Opportunity Employer and have a strong commitment to diversity in all its forms. We are particularly interested in receiving applications from a broad spectrum of qualified people who will assist us in demonstrating our essential values of excellence, integrity, justice, stewardship, teamwork and partnership.
Mar 08, 2024
Full Time
Senior Court Clerk A position with the Missouri Judiciary provides you the opportunity to work with a variety of exceptional, hardworking people and to gain a valuable and rewarding career. It takes many types of talent to advance the mission of the Missouri Judiciary and to keep operations running smoothly. Our positions offer competitive benefit programs, growth opportunities and the ability to work with people in your community. We are recruiting to fill a Senior Court Clerk position which is highly responsible advanced work using an electronic filing system in a court within the Missouri State Court System. Work involves responsibility for court case processing which may require the application of independent judgment and the application of statutes, policies and regulations, with minimal supervision. Work requires frequent interaction with the public providing exceptional customer service. Work may also involve financial record keeping within an automated case management system; providing direct support for a circuit judge or associate circuit judge providing a full range of responsibilities within the division's jurisdiction; or supervision of other staff. General Duties: Assist the supervisor with advanced work in the Accounting Garnishment Department which will include the following: Assist with supervision of the garnishment section; assist with preparation of daily deposits for the garnishment section; contact attorneys and the general public regarding garnishment payments and disbursements; review Accounts payable Exception Reports; train new employees; accept and process new filings from the efiling import queue; accept efiling and pro se documents; issue garnishments; assist with scheduling and approving leave; respond to inquiries from the general public, attorneys and court personnel in person and by telephone; and other duties as assigned. Other key responsibilities include: (The following duties are representative of this position, not comprehensive.) Performs case processing in receiving and initiating case files; performs technical duties such as reviewing judgments, preparing warrants, summonses, garnishments and executions, bond settings, and docket control. Reviews legal documents for necessary information required for filing; determines processing required and takes necessary action in accordance with court rules requiring a detailed knowledge of applicable terminology, rules, and procedures. Performs accounting duties in receiving and disbursing monies, reconciles financial accounts, and prepares daily and monthly financial reports. Provides information and customer assistance in person, via telephone, email or other mediums (without giving legal advice) (i.e., pro se litigants, attorneys, reporters, law enforcement, other judicial agencies, co-workers, supervisors, and judges). Prepares a variety of documents related to court operations including court orders, court calendars, notices of hearings, court appearances or reports; coordinates the flow of documents necessary for court assignments; and properly queues electronically filed proceedings for processing. Desired skills and knowledge: (This job description does not include specific physical requirements necessary to perform the job, such as, carrying, standing and lifting. Such requirements vary from position to position and may be determined by the appointing authority) Advanced knowledge of court procedures and policies, legal documents, laws and legal factors pertaining to the court. Advanced knowledge of organization operations, functions and scope of authority of the court. Ability to work independently and manage time effectively while handling a high-volume workload in an environment subject to frequently changing priorities and high stress. Ability to exercise good judgment and make independent decisions in accordance with general policy and objectives. Ability to maintain a variety of complex records and prepare reports from an automated system. Minimum qualifications: (Equivalent combination of relevant education and experience may be substituted on a year for year basis provided a high school diploma or GED has been obtained): Associate's Degree in a related field or at least 60 semester hours from an institution of higher learning and two years of varied administrative experience performing a wide range of technical office duties. EMPLOYEES MAY BE EXPOSED TO : Evidence and testimony that may be disturbing, such as photographs of violent scenes and victims and or sexually explicit material; evidence that may include syringes, drugs, weapons and blood; the public who may potentially be verbally or physically abusive, allergens, such as perfumes and dust; and unpleasant odors, such as unwashed clothing or chemicals offered into evidence. We are an Equal Opportunity Employer and have a strong commitment to diversity in all its forms. We are particularly interested in receiving applications from a broad spectrum of qualified people who will assist us in demonstrating our essential values of excellence, integrity, justice, stewardship, teamwork and partnership.
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
GCIC Warrants Technician Supervisor PURPOSE OF JOB: The purpose of this position is to primarily supervise those employees that are tasked with the preparation and processing of warrants and other entries into GCIC; preparing records for entry into Georgia Crime Information Center (GCIC); validating and verifying active warrants, as well as other hot file entries; coordinating communications for the removal and cancellation of warrants and other GCIC entries; running criminal and driver histories via GCIC database; and performing administrative and clerical functions related to warrants and other GCIC functions. Employee must be able to complete the above tasks as well. Please note that the hours for this position is 3pm - 11pm. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Incumbent may perform other duties not articulated in this job description as determined by Central Records Commander or his designee. Work Delegation : Assists management coordinate activities and facilitate or conduct training. Ensures staff maintains GCIC certification and adheres to GCIC/NCIC requirements and the integrity and security of data. Ensures accuracy of warrants and other entries entered into GCIC. Assists in overseeing staff workload flow. Prepares various forms, monthly reports, and correspondences. Administrative Duties and Quality Control : Other duties as assigned. Maintains timekeeping for subordinates Completes all required forms Knowledge/Skills/Ability (KSAs) : Has thorough knowledge of The Atlanta Police Department policies and procedures, City of Atlanta and State codes, ordinances, and laws. Has thorough knowledge of Georgia Crime Information Center (GCIC) rules and regulations. Has the ability to operate GCIC terminals to run criminal and drivers’ history records. Has the ability to read and interpret criminal and driver’s history records. Has the ability to handle/maintain confidential information. Has knowledge of warrant processing procedures. Has the ability to compile, organize, prepare, and maintain an assortment of records and information in an effective manner and according to court operations and regulations. Has knowledge of the terminology used within the court system. Has the ability to communicate and maintain effective working relationships with law enforcement officers and the public. Has the ability to operate a computer and use automated case management system for input, retrieval and tracking of data. Has the ability to be flexible with work schedules requiring shift work. Has the ability to work under stress related to duties that require constant attention to detail and tight deadlines. ADA Minimum Standards Required to Perform Essential Job Functions : Physical Requirements : Must be physically able to operate a variety of job-related machines and/or office equipment. Must be able to accurately enter data into a computer through typing or other equally acceptable entry alternatives. Must be able to move or carry job related objects or materials. Physical demand requirements are at levels of those for sedentary or office environment work. Must be able to sit at a desk for extended periods of time without a break. Data Conception : Requires the ability to compare and/or judge the readily observable functional, technical, structural, compositional, or identifiable characteristics (whether similar to or divert from obvious standards) of data, people, or things. Interpersonal Communication : Requires the ability to communicate with people to convey or exchange professional information. Language ability: Requires the ability to read a variety of professional, technical, and administrative documentation, directions, instructions, methods, and procedures. Requires the ability to produce reports with proper format, punctuation, spelling and grammar, using all parts of speech. Requires the ability to communicate with and before others using correct English. Intelligence: Requires the ability to learn and understand subject matter principles and techniques; to make independent judgments in absence of supervision within the scope of respective job duties and tasks; to acquire and be able to expound on knowledge of topics related to primary occupation. Numerical Aptitude : Require the ability to utilize mathematical formulas; add and subtract; multiply and divide totals; determine percentages; determine time and weight; and interpret same as may be appropriate. Form/Spatial Aptitude : Requires the ability to inspect items for proper length, width, and shape. Motor Coordination : Requires the ability to utilize job related equipment in the course of accomplishing job duties and tasks associated with respective primary duties. Color Discrimination : May require the ability to differentiate colors and shades of color. Interpersonal Temperament : Requires the ability to interact with people (i.e. staff, supervisors, general public and elected officials) beyond giving the receiving instructions. Must be adaptable to performing under minimal stress when confronted with a deadline or an emergency. Minimum Essential Education, Experience and Training Requirements : Associates Degree preferred and/or five or more years work experience in a judicial, law enforcement or jail environment to include experience entering and validating criminal and traffic warrants through GCIC or a college degree in Criminal Justice or related field and at least three years’ work experience in a judicial, law enforcement or jail environment to include experience entering and validating criminal and traffic warrants through GCIC; or any equivalent combination of education, training, relevant professional certification and experience deemed as providing the requisite knowledge, skills, and abilities for this job. Experience running, and interpreting criminal and driver’s history required. Current Georgia Crime Information Center entry-level certification and the ability to annually maintain GCIC Certification at the entry certification level within given timeframes is required for this position. Ability to work various shifts as necessary required. Supervisory or team lead experience required.
Mar 08, 2024
Full Time
GCIC Warrants Technician Supervisor PURPOSE OF JOB: The purpose of this position is to primarily supervise those employees that are tasked with the preparation and processing of warrants and other entries into GCIC; preparing records for entry into Georgia Crime Information Center (GCIC); validating and verifying active warrants, as well as other hot file entries; coordinating communications for the removal and cancellation of warrants and other GCIC entries; running criminal and driver histories via GCIC database; and performing administrative and clerical functions related to warrants and other GCIC functions. Employee must be able to complete the above tasks as well. Please note that the hours for this position is 3pm - 11pm. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Incumbent may perform other duties not articulated in this job description as determined by Central Records Commander or his designee. Work Delegation : Assists management coordinate activities and facilitate or conduct training. Ensures staff maintains GCIC certification and adheres to GCIC/NCIC requirements and the integrity and security of data. Ensures accuracy of warrants and other entries entered into GCIC. Assists in overseeing staff workload flow. Prepares various forms, monthly reports, and correspondences. Administrative Duties and Quality Control : Other duties as assigned. Maintains timekeeping for subordinates Completes all required forms Knowledge/Skills/Ability (KSAs) : Has thorough knowledge of The Atlanta Police Department policies and procedures, City of Atlanta and State codes, ordinances, and laws. Has thorough knowledge of Georgia Crime Information Center (GCIC) rules and regulations. Has the ability to operate GCIC terminals to run criminal and drivers’ history records. Has the ability to read and interpret criminal and driver’s history records. Has the ability to handle/maintain confidential information. Has knowledge of warrant processing procedures. Has the ability to compile, organize, prepare, and maintain an assortment of records and information in an effective manner and according to court operations and regulations. Has knowledge of the terminology used within the court system. Has the ability to communicate and maintain effective working relationships with law enforcement officers and the public. Has the ability to operate a computer and use automated case management system for input, retrieval and tracking of data. Has the ability to be flexible with work schedules requiring shift work. Has the ability to work under stress related to duties that require constant attention to detail and tight deadlines. ADA Minimum Standards Required to Perform Essential Job Functions : Physical Requirements : Must be physically able to operate a variety of job-related machines and/or office equipment. Must be able to accurately enter data into a computer through typing or other equally acceptable entry alternatives. Must be able to move or carry job related objects or materials. Physical demand requirements are at levels of those for sedentary or office environment work. Must be able to sit at a desk for extended periods of time without a break. Data Conception : Requires the ability to compare and/or judge the readily observable functional, technical, structural, compositional, or identifiable characteristics (whether similar to or divert from obvious standards) of data, people, or things. Interpersonal Communication : Requires the ability to communicate with people to convey or exchange professional information. Language ability: Requires the ability to read a variety of professional, technical, and administrative documentation, directions, instructions, methods, and procedures. Requires the ability to produce reports with proper format, punctuation, spelling and grammar, using all parts of speech. Requires the ability to communicate with and before others using correct English. Intelligence: Requires the ability to learn and understand subject matter principles and techniques; to make independent judgments in absence of supervision within the scope of respective job duties and tasks; to acquire and be able to expound on knowledge of topics related to primary occupation. Numerical Aptitude : Require the ability to utilize mathematical formulas; add and subtract; multiply and divide totals; determine percentages; determine time and weight; and interpret same as may be appropriate. Form/Spatial Aptitude : Requires the ability to inspect items for proper length, width, and shape. Motor Coordination : Requires the ability to utilize job related equipment in the course of accomplishing job duties and tasks associated with respective primary duties. Color Discrimination : May require the ability to differentiate colors and shades of color. Interpersonal Temperament : Requires the ability to interact with people (i.e. staff, supervisors, general public and elected officials) beyond giving the receiving instructions. Must be adaptable to performing under minimal stress when confronted with a deadline or an emergency. Minimum Essential Education, Experience and Training Requirements : Associates Degree preferred and/or five or more years work experience in a judicial, law enforcement or jail environment to include experience entering and validating criminal and traffic warrants through GCIC or a college degree in Criminal Justice or related field and at least three years’ work experience in a judicial, law enforcement or jail environment to include experience entering and validating criminal and traffic warrants through GCIC; or any equivalent combination of education, training, relevant professional certification and experience deemed as providing the requisite knowledge, skills, and abilities for this job. Experience running, and interpreting criminal and driver’s history required. Current Georgia Crime Information Center entry-level certification and the ability to annually maintain GCIC Certification at the entry certification level within given timeframes is required for this position. Ability to work various shifts as necessary required. Supervisory or team lead experience required.
MASSACHUSETTS TRIAL COURT
Wrentham, Massachusetts, United States
Title: Case Specialist - Wrentham District Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial, and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible, and respectful to all. The District Court shall conduct its business with integrity, competence, and a commitment to excellence in order to promote public trust and confidence in the judicial system. District Court Organization Profile Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Supervision Received: Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Job Competencies: Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-22
Apr 19, 2024
Full Time
Title: Case Specialist - Wrentham District Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial, and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible, and respectful to all. The District Court shall conduct its business with integrity, competence, and a commitment to excellence in order to promote public trust and confidence in the judicial system. District Court Organization Profile Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Supervision Received: Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Job Competencies: Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-22
MASSACHUSETTS TRIAL COURT
Worcester, Massachusetts, United States
Title: Case Specialist Series - Worcester Probate & Family Court Pay Grade: Grade 7-10 Starting Pay: $44,865.27 Departmental Mission Statement: The Probate and Family Court Department's mission is to deliver timely justice to the public by providing equal access to a fair, equitable, and efficient forum to solve family and probate legal matters and to help and protect all individuals, families, and children impartially and respectfully. PROBATE & FAMILY ORGANIZATIONAL PROFILE: Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-22
Apr 18, 2024
Full Time
Title: Case Specialist Series - Worcester Probate & Family Court Pay Grade: Grade 7-10 Starting Pay: $44,865.27 Departmental Mission Statement: The Probate and Family Court Department's mission is to deliver timely justice to the public by providing equal access to a fair, equitable, and efficient forum to solve family and probate legal matters and to help and protect all individuals, families, and children impartially and respectfully. PROBATE & FAMILY ORGANIZATIONAL PROFILE: Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-22
MASSACHUSETTS TRIAL COURT
Dedham, Massachusetts, United States
Title: Case Specialist - Norfolk County Juvenile Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: It is the mission of the Juvenile Court to protect children from abuse and neglect and promote opportunities for children to reside in safe, stable, permanent family environments whenever possible, to strengthen families when their children are in need of services, to rehabilitate juveniles, to protect the public from delinquent and criminal activity while holding offenders accountable and addressing the harm suffered by the community and the victim, and to decide all cases fairly and impartially with dedication, integrity and professionalism Organizational Profile : https://www.mass.gov/orgs/juvenile-court Notes: This position requires travel to Norfolk County Juvenile Court locations, located in Dedham and Quincy. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6 Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS : This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling, and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-22
Apr 11, 2024
Full Time
Title: Case Specialist - Norfolk County Juvenile Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: It is the mission of the Juvenile Court to protect children from abuse and neglect and promote opportunities for children to reside in safe, stable, permanent family environments whenever possible, to strengthen families when their children are in need of services, to rehabilitate juveniles, to protect the public from delinquent and criminal activity while holding offenders accountable and addressing the harm suffered by the community and the victim, and to decide all cases fairly and impartially with dedication, integrity and professionalism Organizational Profile : https://www.mass.gov/orgs/juvenile-court Notes: This position requires travel to Norfolk County Juvenile Court locations, located in Dedham and Quincy. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6 Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS : This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling, and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-22
MASSACHUSETTS TRIAL COURT
Lowell, Massachusetts, United States
Title: Case Specialist - Middlesex Superior Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: The Superior Court, the trial court of general jurisdiction for the Commonwealth of Massachusetts, is committed to delivering high quality justice in a timely and fair manner in accordance with the rule of law. ORGANIZATIONAL PROFILE : https://www.mass.gov/orgs/superior-court Notes: Travel will be required between the Lowell and Woburn Court locations. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS : This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-22
Apr 10, 2024
Full Time
Title: Case Specialist - Middlesex Superior Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: The Superior Court, the trial court of general jurisdiction for the Commonwealth of Massachusetts, is committed to delivering high quality justice in a timely and fair manner in accordance with the rule of law. ORGANIZATIONAL PROFILE : https://www.mass.gov/orgs/superior-court Notes: Travel will be required between the Lowell and Woburn Court locations. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS : This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-22
SAN BERNARDINO SUPERIOR COURT
San Bernardino, California, United States
Description The Superior Court of California, County of San Bernardino, seeks a qualified Accounting Supervisor. Are you ready to lead a team in maintaining impeccable financial records and ensuring regulatory compliance? As an accounting supervisor, you'll oversee the day-to-day operations of the accounting department, guiding your team to excellence while implementing best practices to uphold financial integrity. Salary Update 3% COLA increase effective October 2024; approximate bi-weekly range from $3,458-$4,338. Benefit Highlights VIEW THE 2024 BENEFITS GUIDE (Download PDF reader) . Telework/On-Site Opportunity After completing the probationary period, the position is eligible for a combination of telework and on-site work assignments OR an alternative (9/80) schedule. Telework must be completed from a pre-designated home-based location within the State of California, and employees may be required to report on-site to address business needs. Telework is at the Court's sole discretion and may be rescinded immediately, without prior notice, based on the needs of the San Bernardino County Superior Court. About the Position Under direction of the Finance Manager, plans, supervises and reviews the work of other employees engaged in the preparation and maintenance of financial records for various court accounts and funds; supervises accounting activities related to fund accounting, fixed-asset accounting and grant accounting as assigned; reviews, reconciles and approves journal entries; analyzes and evaluates financial accounting documents, records and accounts; prepares accurate and timely financial records; and performs related duties as assigned. Distinguishing Characteristics Accounting Supervisor is the advanced skill level in the professional accounting series and is responsible for supervising the work of one or more sections of professional and accounting support staff. Incumbents perform complex professional accounting in the areas of general accounting, fund accounting, trust accounting or auditing. Incumbents work with limited supervision and exercise independent judgment to ensure employees complete assigned tasks and responsibilities in accordance with established policies, procedures and objectives. Employees in this class report to the Finance Manager and supervise the work of professional and accounting support staff. Accounting Supervisor is distinguished from Finance Manager in that incumbents in the latter class have management responsibility for the department and oversee a number of units. VIEW THE FULL JOB DESCRIPTION . Essential Functions Typical duties of an Accounting Supervisor include, but are not limited to: Organizes, assigns, schedules, supervises and evaluates the work of assigned staff; with staff, develops, implements and monitors work plans to achieve assigned unit objectives.Provides input to the annual department budget; makes purchases and other expenditures in accordance with court procedures and monitors section performance against the annual budget.Participates in developing, implementing and evaluating plans, processes and procedures to achieve established goals and objectives in accordance with department standards; prepares and maintains a variety of records and reports.Interviews and participates in selecting new unit staff; supervises and evaluates staff performance; establishes performance requirements and personal development targets; regularly monitors performance and provides training, coaching and mentoring for performance improvement; recommends performance recognition when warranted; with management concurrence, implements the progressive discipline process to address performance deficiencies, in accordance with Court Personnel Plan policies and labor contract agreements.Provides day-to-day leadership; works with staff to ensure a high-performance, customer service oriented work environment which supports achieving the section's and department's mission, objectives and values regarding teamwork, mutual trust, and respect; applies best practices and quality assurance processes to assigned areas of responsibility; enforces the maintenance of safe working conditions and ensures safe work practices are followed by staff.Performs the more complex accounting, financial, and statistical analysis; prepares, reviews, and approves financial documents and transactions in accounting systems, budgets, and budget transfers; creates and reviews complex billing statements and invoices; stays abreast of changing regulatory and judicial reporting requirements.Supervises the processing of all court invoices, including the verification of account numbers, proper documentation, authorizations, and purchase order maintenance; supervises the processing and recording of all accounts receivables.Reconciles and/or supervises the reconciliation of the Court's trust accounts to ensure the integrity of the accounts and to safeguard against fraud and misappropriation.Reviews and ensures appropriate internal controls for areas of responsibility; monitors and takes action to require compliance with internal controls and Judicial Council policies and procedures; as necessary, recommends changes to achieve better control and/or to improve the efficiency of functional processes in areas of responsibility; explains changes in policies and procedures to staff of Court departments; may develop and provide training on internal controls to district courts as needed.Acts as liaison between court staff, county, Judicial Council, court customers, banks, vendors and credit card agencies on accounting discrepancies and operational concerns; resolves issues or escalates to the Finance Manager.Performs other duties as assigned. Minimum Qualifications Graduation from an accredited four (4) year college or university with a major in business administration, finance or accounting and five (5) years of progressively responsible experience in professional accounting, at least two (2) of which have been in a governmental or public court environment. Certified Public Accountant certificate is highly desirable and experience in a public agency is preferred. Knowledge of: Principles, practices and terminology of general and enterprise accounting, including financial statement preparation, financial control, and reporting methods; Generally Accepted Accounting Principles (GAAP) and Governmental Accounting Standards Board (GASB) accounting standards and requirements applicable to public agencies; Internal control and audit principles and practices; Budget principles and terminology; Cost accounting methods and procedures; Laws and regulations relating to the financial administration of the Court, including; auditing principles and practices; Principles and practices of sound business communication; Correct English usage, including spelling, grammar and punctuation; Principles and practices of effective supervision; Court Personnel Plan policies and labor contract provisions. Resumes will not be accepted in lieu of the required application and supplemental questions. Human Resources will review applications to identify candidates who meet the minimum qualifications; therefore, it is to your benefit to include all pertinent work experience. When listing court experience, please include the dates and classification of each position held if there is more than one. Selection Process Applications will be reviewed to identify candidates with minimum qualifications and/or desirables. Only those who meet the minimum qualifications and desirables (if applicable) will proceed to the next step in the recruitment process.Candidates' supplemental question responses may be evaluated and ranked. Depending on the number of applications, assessments and/or screening interviews may be conducted. Candidates who are successful in step 2 will be placed on the eligible list and may be considered for interview. Placement on the eligible list does not guarantee an interview or employment. All candidates will be notified of their status via email at each process step. Additional steps in the selection process will include a background check and a reference check. REASONABLE ACCOMMODATIONS: The Superior Court of California, County of San Bernardino, is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process may contact the Human Resources Office at (909) 521-3700 or via email at Careers@sb-court.org . Individuals with hearing and/or speech impairments may also contact the recruiter for this position through the use of the California Relay Service by dialing 711. Physical Characteristics The physical and mental demands described in the job description are representative of those that employees must meet to perform the essential functions of this class successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The Superior Court of California, County of San Bernardino is an Equal Opportunity Employer - M/F/D/V. SUPERIOR COURT OF CALIFORNIA COUNTY OF SAN BERNARDINO BENEFITS SUMMARY The San Bernardino Superior Court offers a range of benefit programs for employees and their eligible dependents. These include medical, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.A summary of benefits is provided below. Health and Welfare Benefits MEDICAL: The Court offers a variety of comprehensive health plan options to fit individual employee needs. The Court contributes up to $200.00 in benefit plan dollars each pay period to help full-time employees pay for health premiums. In addition, the health plan subsidy the court contributes toward the employee cost is 57% of lowest cost HMO plan based on level of coverage. DENTAL: The dental subsidy is equivalent to 100% of the employee only DPPO coverage plan (but not less than twenty dollars {$20.00} per pay period.) VISION: Court-paid plan for employees. No co-pay/deductible for eye exams; frames and standard lenses or contact lenses (in lieu of standard lenses) every twelve (12) months. SHORT-TERM DISABILITY: Court-paid benefit that provides partial income replacement in the event that an employee is unable to work due to a non-work related disability. LIFE INSURANCE: Court-paid basic life insurance benefit of $50,000. Additional supplemental life and AD&D insurance benefits may be purchased voluntarily. MEDICAL REIMBURSEMENT ACCOUNT: Flexible Spending Account (FSA) that helps participating employees lower their taxable income. Under this plan, employees elect to set aside pre-tax money each pay period to pay for eligible out-of-pocket medical expenses for themselves and their eligible dependents that are not paid by insurance or reimbursed by any other benefit plan. DEPENDENT CARE ASSISTANCE PLAN: This is a type of Flexible Spending Account (FSA) that helps participating eligible employees lower their taxable income. Under this plan, employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. Leave Allowances VACATION: After completion of the requisite hours of continuous service (based on the bargaining unit), employees are eligible to use accrued vacation allowance. Depending on length of service, employees may accrue from 80 to 160 hours annually. ADMINISTRATIVE LEAVE: Forty (40) hours of additional leave to be used during the calendar year, prorated depending on start date. ANNUAL LEAVE: Forty (40) hours of additional leave to be used during the calendar year, prorated depending on start date. HOLIDAY: Fourteen (14) paid recognized holidays and the accrual of two (2) floating holidays annually. SICK LEAVE: Employees in regular positions accrue approximately 3.39 hours of sick leave per pay period to use during instances of authorized absence due to illness, injury, or medically related appointments. BEREAVEMENT LEAVE: ALL employees are eligible to receive a maximum of thirty-two (32) hours of paid leave per occurrence for bereavement leave due to the death of a person in the immediate family. Retirement and Deferred Compensation Plans RETIREMENT: The Court is a 1937 Act employer. More detailed information may be found by contacting SBCERA at (909) 885-7980 or toll-free at 1-877-722-3721 or by visiting the website at San Bernardino County Retirement Association. The Court does not pay into the Social Security system; however, it does contribute to Medicare. Retirement benefits subject to change. DEFERRED COMPENSATION: Employees are eligible to participate in the Court's 457 Deferred Compensation Plan. This is the supplemental retirement plan that permits employees to defer a certain portion of their pre or post tax salary, within certain Internal Revenue Service (IRS) limits, to an account maintained by an investment service provider. Participating employees in the pre-tax option postpone paying taxes on the deferred portion of their income. RETIREMENT MEDICAL TRUST: This plan helps with the high cost of health care expenses after retirement. Participation is for those with ten (10) or more years of participation in the SBCERA or where the individual contributed to a public sector retirement system or system(s) over a ten (10) year period and did not withdraw the contribution form the retirement system(s). Under this plan, eligible retired participants pay for qualified expenses on a non-tax basis. All contributions, earnings, and reimbursements are tax free. The trust is funded by the eligible cash value of the participant's sick leave upon separation of service and Court contributions. Additional Benefits TUITION BENEFIT:Employees with at least twelve (12) monthsof service will be allowed a maximum of $600.00each fiscal year.These monies may be used for job related education or career development, book fees or to reimburse membership dues in professional organizations. FLEXIBLE WORK SCHEDULE: The Court recognizes the importance of work/life balance. Employees may request alternative work scheduling or flexible work schedules when classifications meet the requirements. CAR ALLOWANCE: Use of Court Vehicle. COMMUTER SERVICES: This program assists with providing information on carpools, rideshare matching, and public transportation options. The Court offers incentives for employees eligible to participating in Ridesharing activities. The Human Resources Department reserves the right to modify the benefit programs in accordance with the Personnel Rules and Regulations. Closing Date/Time: 5/5/2024 11:59 PM Pacific
Apr 13, 2024
Full Time
Description The Superior Court of California, County of San Bernardino, seeks a qualified Accounting Supervisor. Are you ready to lead a team in maintaining impeccable financial records and ensuring regulatory compliance? As an accounting supervisor, you'll oversee the day-to-day operations of the accounting department, guiding your team to excellence while implementing best practices to uphold financial integrity. Salary Update 3% COLA increase effective October 2024; approximate bi-weekly range from $3,458-$4,338. Benefit Highlights VIEW THE 2024 BENEFITS GUIDE (Download PDF reader) . Telework/On-Site Opportunity After completing the probationary period, the position is eligible for a combination of telework and on-site work assignments OR an alternative (9/80) schedule. Telework must be completed from a pre-designated home-based location within the State of California, and employees may be required to report on-site to address business needs. Telework is at the Court's sole discretion and may be rescinded immediately, without prior notice, based on the needs of the San Bernardino County Superior Court. About the Position Under direction of the Finance Manager, plans, supervises and reviews the work of other employees engaged in the preparation and maintenance of financial records for various court accounts and funds; supervises accounting activities related to fund accounting, fixed-asset accounting and grant accounting as assigned; reviews, reconciles and approves journal entries; analyzes and evaluates financial accounting documents, records and accounts; prepares accurate and timely financial records; and performs related duties as assigned. Distinguishing Characteristics Accounting Supervisor is the advanced skill level in the professional accounting series and is responsible for supervising the work of one or more sections of professional and accounting support staff. Incumbents perform complex professional accounting in the areas of general accounting, fund accounting, trust accounting or auditing. Incumbents work with limited supervision and exercise independent judgment to ensure employees complete assigned tasks and responsibilities in accordance with established policies, procedures and objectives. Employees in this class report to the Finance Manager and supervise the work of professional and accounting support staff. Accounting Supervisor is distinguished from Finance Manager in that incumbents in the latter class have management responsibility for the department and oversee a number of units. VIEW THE FULL JOB DESCRIPTION . Essential Functions Typical duties of an Accounting Supervisor include, but are not limited to: Organizes, assigns, schedules, supervises and evaluates the work of assigned staff; with staff, develops, implements and monitors work plans to achieve assigned unit objectives.Provides input to the annual department budget; makes purchases and other expenditures in accordance with court procedures and monitors section performance against the annual budget.Participates in developing, implementing and evaluating plans, processes and procedures to achieve established goals and objectives in accordance with department standards; prepares and maintains a variety of records and reports.Interviews and participates in selecting new unit staff; supervises and evaluates staff performance; establishes performance requirements and personal development targets; regularly monitors performance and provides training, coaching and mentoring for performance improvement; recommends performance recognition when warranted; with management concurrence, implements the progressive discipline process to address performance deficiencies, in accordance with Court Personnel Plan policies and labor contract agreements.Provides day-to-day leadership; works with staff to ensure a high-performance, customer service oriented work environment which supports achieving the section's and department's mission, objectives and values regarding teamwork, mutual trust, and respect; applies best practices and quality assurance processes to assigned areas of responsibility; enforces the maintenance of safe working conditions and ensures safe work practices are followed by staff.Performs the more complex accounting, financial, and statistical analysis; prepares, reviews, and approves financial documents and transactions in accounting systems, budgets, and budget transfers; creates and reviews complex billing statements and invoices; stays abreast of changing regulatory and judicial reporting requirements.Supervises the processing of all court invoices, including the verification of account numbers, proper documentation, authorizations, and purchase order maintenance; supervises the processing and recording of all accounts receivables.Reconciles and/or supervises the reconciliation of the Court's trust accounts to ensure the integrity of the accounts and to safeguard against fraud and misappropriation.Reviews and ensures appropriate internal controls for areas of responsibility; monitors and takes action to require compliance with internal controls and Judicial Council policies and procedures; as necessary, recommends changes to achieve better control and/or to improve the efficiency of functional processes in areas of responsibility; explains changes in policies and procedures to staff of Court departments; may develop and provide training on internal controls to district courts as needed.Acts as liaison between court staff, county, Judicial Council, court customers, banks, vendors and credit card agencies on accounting discrepancies and operational concerns; resolves issues or escalates to the Finance Manager.Performs other duties as assigned. Minimum Qualifications Graduation from an accredited four (4) year college or university with a major in business administration, finance or accounting and five (5) years of progressively responsible experience in professional accounting, at least two (2) of which have been in a governmental or public court environment. Certified Public Accountant certificate is highly desirable and experience in a public agency is preferred. Knowledge of: Principles, practices and terminology of general and enterprise accounting, including financial statement preparation, financial control, and reporting methods; Generally Accepted Accounting Principles (GAAP) and Governmental Accounting Standards Board (GASB) accounting standards and requirements applicable to public agencies; Internal control and audit principles and practices; Budget principles and terminology; Cost accounting methods and procedures; Laws and regulations relating to the financial administration of the Court, including; auditing principles and practices; Principles and practices of sound business communication; Correct English usage, including spelling, grammar and punctuation; Principles and practices of effective supervision; Court Personnel Plan policies and labor contract provisions. Resumes will not be accepted in lieu of the required application and supplemental questions. Human Resources will review applications to identify candidates who meet the minimum qualifications; therefore, it is to your benefit to include all pertinent work experience. When listing court experience, please include the dates and classification of each position held if there is more than one. Selection Process Applications will be reviewed to identify candidates with minimum qualifications and/or desirables. Only those who meet the minimum qualifications and desirables (if applicable) will proceed to the next step in the recruitment process.Candidates' supplemental question responses may be evaluated and ranked. Depending on the number of applications, assessments and/or screening interviews may be conducted. Candidates who are successful in step 2 will be placed on the eligible list and may be considered for interview. Placement on the eligible list does not guarantee an interview or employment. All candidates will be notified of their status via email at each process step. Additional steps in the selection process will include a background check and a reference check. REASONABLE ACCOMMODATIONS: The Superior Court of California, County of San Bernardino, is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process may contact the Human Resources Office at (909) 521-3700 or via email at Careers@sb-court.org . Individuals with hearing and/or speech impairments may also contact the recruiter for this position through the use of the California Relay Service by dialing 711. Physical Characteristics The physical and mental demands described in the job description are representative of those that employees must meet to perform the essential functions of this class successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The Superior Court of California, County of San Bernardino is an Equal Opportunity Employer - M/F/D/V. SUPERIOR COURT OF CALIFORNIA COUNTY OF SAN BERNARDINO BENEFITS SUMMARY The San Bernardino Superior Court offers a range of benefit programs for employees and their eligible dependents. These include medical, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.A summary of benefits is provided below. Health and Welfare Benefits MEDICAL: The Court offers a variety of comprehensive health plan options to fit individual employee needs. The Court contributes up to $200.00 in benefit plan dollars each pay period to help full-time employees pay for health premiums. In addition, the health plan subsidy the court contributes toward the employee cost is 57% of lowest cost HMO plan based on level of coverage. DENTAL: The dental subsidy is equivalent to 100% of the employee only DPPO coverage plan (but not less than twenty dollars {$20.00} per pay period.) VISION: Court-paid plan for employees. No co-pay/deductible for eye exams; frames and standard lenses or contact lenses (in lieu of standard lenses) every twelve (12) months. SHORT-TERM DISABILITY: Court-paid benefit that provides partial income replacement in the event that an employee is unable to work due to a non-work related disability. LIFE INSURANCE: Court-paid basic life insurance benefit of $50,000. Additional supplemental life and AD&D insurance benefits may be purchased voluntarily. MEDICAL REIMBURSEMENT ACCOUNT: Flexible Spending Account (FSA) that helps participating employees lower their taxable income. Under this plan, employees elect to set aside pre-tax money each pay period to pay for eligible out-of-pocket medical expenses for themselves and their eligible dependents that are not paid by insurance or reimbursed by any other benefit plan. DEPENDENT CARE ASSISTANCE PLAN: This is a type of Flexible Spending Account (FSA) that helps participating eligible employees lower their taxable income. Under this plan, employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. Leave Allowances VACATION: After completion of the requisite hours of continuous service (based on the bargaining unit), employees are eligible to use accrued vacation allowance. Depending on length of service, employees may accrue from 80 to 160 hours annually. ADMINISTRATIVE LEAVE: Forty (40) hours of additional leave to be used during the calendar year, prorated depending on start date. ANNUAL LEAVE: Forty (40) hours of additional leave to be used during the calendar year, prorated depending on start date. HOLIDAY: Fourteen (14) paid recognized holidays and the accrual of two (2) floating holidays annually. SICK LEAVE: Employees in regular positions accrue approximately 3.39 hours of sick leave per pay period to use during instances of authorized absence due to illness, injury, or medically related appointments. BEREAVEMENT LEAVE: ALL employees are eligible to receive a maximum of thirty-two (32) hours of paid leave per occurrence for bereavement leave due to the death of a person in the immediate family. Retirement and Deferred Compensation Plans RETIREMENT: The Court is a 1937 Act employer. More detailed information may be found by contacting SBCERA at (909) 885-7980 or toll-free at 1-877-722-3721 or by visiting the website at San Bernardino County Retirement Association. The Court does not pay into the Social Security system; however, it does contribute to Medicare. Retirement benefits subject to change. DEFERRED COMPENSATION: Employees are eligible to participate in the Court's 457 Deferred Compensation Plan. This is the supplemental retirement plan that permits employees to defer a certain portion of their pre or post tax salary, within certain Internal Revenue Service (IRS) limits, to an account maintained by an investment service provider. Participating employees in the pre-tax option postpone paying taxes on the deferred portion of their income. RETIREMENT MEDICAL TRUST: This plan helps with the high cost of health care expenses after retirement. Participation is for those with ten (10) or more years of participation in the SBCERA or where the individual contributed to a public sector retirement system or system(s) over a ten (10) year period and did not withdraw the contribution form the retirement system(s). Under this plan, eligible retired participants pay for qualified expenses on a non-tax basis. All contributions, earnings, and reimbursements are tax free. The trust is funded by the eligible cash value of the participant's sick leave upon separation of service and Court contributions. Additional Benefits TUITION BENEFIT:Employees with at least twelve (12) monthsof service will be allowed a maximum of $600.00each fiscal year.These monies may be used for job related education or career development, book fees or to reimburse membership dues in professional organizations. FLEXIBLE WORK SCHEDULE: The Court recognizes the importance of work/life balance. Employees may request alternative work scheduling or flexible work schedules when classifications meet the requirements. CAR ALLOWANCE: Use of Court Vehicle. COMMUTER SERVICES: This program assists with providing information on carpools, rideshare matching, and public transportation options. The Court offers incentives for employees eligible to participating in Ridesharing activities. The Human Resources Department reserves the right to modify the benefit programs in accordance with the Personnel Rules and Regulations. Closing Date/Time: 5/5/2024 11:59 PM Pacific
SAN BERNARDINO SUPERIOR COURT
San Bernardino, California, United States
Description The San Bernardino Superior Court, County of San Bernardino, seeks a Cybersecurity Analyst. Are you passionate about safeguarding digital infrastructures from cyber threats? Join our dynamic team as a cybersecurity analyst , where you will tackle cutting-edge challenges and protect our organization's invaluable assets against evolving cyber threats. Salary Update 3% COLA increase effective October 2024; an approximate bi-weekly range from $3,834-$4,899. Benefit Highlights VIEW THE 2024 BENEFITS GUIDE (Download PDF reader) . Telework/On-Site Opportunity After completing the probationary period, the position is eligible for a combination of telework and on-site work assignments OR an alternative (9/80) schedule. Telework must be completed from a pre-designated home-based location within the State of California, and employees may be required to report on-site to address business needs. Telework is at the Court's sole discretion and may be rescinded immediately, without prior notice, based on the needs of the San Bernardino County Superior Court. About the Position Under general supervision, leads and participates in the work of other employees engaged in administering, integrating, monitoring, tuning and upgrading assigned server platforms and operating systems for optimal performance, ensuring the integration of network, platform and application structures. An Infrastructure Analyst III analyzes and identifies enterprise technology solutions to meet court-wide business requirements; assesses network systems, hardware, and/or software for security vulnerabilities; participates in or leading the implementation of risk remediation efforts; assesses the output of tests and scans to develop corrective action plans; leads incident response functions; recommends cybersecurity policies and procedures to senior leadership; develops implementation strategies and coordinates with vendors and users; leads technology- related project teams; and performs related duties as assigned. Distinguishing Characteristics: Infrastructure Analyst III is the advanced professional skill level and working lead class in the Infrastructure Analyst series. Incumbents independently perform advanced, complex network system cybersecurity, administration functions, including researching, analyzing, planning, coordinating and implementing new releases, upgrades or changes to network, operating, or database systems to ensure reliable operations, connectivity, security and functionality. In addition to performing the full range of journey-level skilled duties, incumbents serve as the working lead person of technology professionals and technicians and perform the more complex duties in project management, plus oversee the work and provide training and guidance to employees. Employees in this class typically report to an Information Technology Director, Manager or Supervisor and provide lead work direction and guidance to Infrastructure Analysts and Systems Technicians assigned to infrastructure or applications. Incumbents work with limited supervision and exercise independent judgment to ensure employees complete assigned tasks and responsibilities within a broad framework of established policies, procedures and objectives. Infrastructure Analyst III is distinguished from Information Technology Supervisor in that incumbents in the former class are not full supervisors. The official classification is Infrastructure Analyst III; VIEW THE FU LL JOB DESCRIPTION . Essential Functions Leads, provides work guidance and direction, and participates in the work of unit members; participates in scheduling, assigning and monitoring work of other employees for completeness, accuracy and conformance with Court/departmental standards; provides information, instruction and training on work processes, proper uses of equipment and safe work practices; provides input to supervisor on employee work performance and behaviors; estimates personnel, equipment and material requirements for assigned jobs; may order work materials and supplies; assists in ensuring a fair and open work environment in accordance with the Court's commitment to teamwork, mutual trust and respect.Leads installations of security measures and operating software to protect systems and information infrastructure.Monitors computer networks for security issues and suspicious activities.Reports and investigates security breached and cybersecurity incidents.Educates staff and recommends security measures, including protocols, policies and procedures to senior leadership.Interprets and analyzes test results to create and implement corrective measures.Monitoring and threat detection, utilizing a variety of security tools, techniques, and log analysis.Vulnerability and patch management.Administrating of cybersecurity awareness training and phishing campaigns.Incident response and investigation; leading response and investigation efforts and working closely with other IT teams, vendors, and statewide partners to analyze and remediate the issue.Policy development and implementation.Risk management, governance and compliance.Performs complex systems administration functions for multiple enterprise server platforms and operating systems; installs, configures and maintains servers and operating system software, hardware and devices; installs, configures, tests and implements system monitoring and management software tools; installs and tests operating system patches, releases, upgrades and fixes; develops and maintains scripts to automate complex system maintenance tasks, service packs and patches.Serves as a lead cybersecurity administrator for the Court's infrastructure, with responsibility for assigned major systems; participates in the evaluation and recommendation of new releases, upgrades and changes to the overall network infrastructure; identifies, develops, submits and implements project plans to improve network reliability, security and efficiency; participates in and makes recommendations regarding new systems, vendor services and contracting; participates in conducting network capacity analysis and long-term planning.Participates in the development of statements of work for RFPs; participates in evaluating vendor solutions; coordinates Court review of vendor deliverables for accuracy and completeness, ensuring that Court needs and requirements have been met.Establishes and maintains testing environments to ensure new releases and enhancements are ready for production; with Information Technology Leadership , ensures effective integration, operation and concurrent connectivity of multiple platforms and networks; serves as project leader or team member on multi-platform/network systems installations; participates in the development and implementation of network standards and procedures.Serves as a central point of coordination with departments on significant application/hardware problems and change request issues that require assignment of resources that extend beyond Help Desk response standards; represents the department on committees and teams for major Court-wide projects and prepares analysis, reports and recommendations on such projects.Prepares a variety of work reports and records; attends meetings; gathers, reviews and analyzes operational data and performance reports to ensure Court and department goals, objectives and standards are being met; represents the department in meetings with other departments.May provide leadership/direction to other Information Technology staff beyond the infrastructure section.Performs other duties as assigned. Minimum Qualifications Graduation from an accredited four-year college or university with a major in management information systems, cybersecurity, computer science or a closely related field, and at least five (5) years of progressively responsible experience in systems, cybersecurity or network administration; or an equivalent combination of education, training and experience. Experience in a state court system is preferred. Certification as CISSP, CCSP, CCISA, CRISC, CEH, CCNA or a related certification is highly desirable. Knowledge of: Operating system architectures, characteristics, components and commands applicable to enterprise information systems and multiple platform operating systems in both physical and virtual environments; Information security and risk assessment; Information Technology compliance; Supporting users remotely and onsite at multiple sites, in an enterprise environment; Experience in applying cybersecurity fundamentals; Network architectures and theory and principles of network design and integration, including topologies and protocols; Principles, practices and methods of systems administration and maintenance, including configuration, performance tuning and diagnostic tools; Methods and techniques for performing connectivity testing and troubleshooting, including the uses of diagnostic tools and equipment; Internet/intranet technologies and design concepts and techniques, including router and firewall configuration; Principles and practices of disaster recovery and incident response; Enterprise-level security management, installation and configuration of antivirus software; Database management systems and software, including architectures, diagnostic tools, commands and utilities; Tools and utilities used in monitoring and tuning systems, database and application performance; Systems integration design concepts and practices; Enterprise-level LAN and WLAN operation; Project management tools and techniques; Court policies, procedures and practices regarding computer hardware, software and data security; Safety policies, practices, equipment and supplies applicable to the work; Applicable federal and state laws, rules and regulations; Basic principles and practices of employee supervision; Sound business communications; Court Personnel Plan policies and labor contract provisions. Resumes will not be accepted in lieu of the required application and supplemental questions. Human Resources will review applications to identify candidates who meet the minimum qualifications; therefore, it is to your benefit to include all pertinent work experience. When listing court experience, please include the dates and classification of each position held if there is more than one. Selection Process Applications will be reviewed to identify candidates with minimum qualifications and/or desirables. Only those who meet the minimum qualifications and desirables (if applicable) will proceed to the next step in the recruitment process.Candidates' supplemental question responses may be evaluated and ranked. Depending on the number of applications, assessments and/or screening interviews may be conducted. Candidates who are successful in step 2 will be placed on the eligible list and may be considered for interview. Placement on the eligible list does not guarantee an interview or employment. All candidates will be notified of their status via email at each process step. Additional steps in the selection process will include a background check and a reference check. REASONABLE ACCOMMODATIONS: The Superior Court of California, County of San Bernardino, is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process may contact the Human Resources Office at (909) 521-3700 or via email at Careers@sb-court.org . Individuals with hearing and/or speech impairments may also contact the recruiter for this position through the use of the California Relay Service by dialing 711. Physical Characteristics The physical and mental demands described in the job description are representative of those that employees must meet to perform the essential functions of this class successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The Superior Court of California, County of San Bernardino is an Equal Opportunity Employer- M/F/D/V. SUPERIOR COURT OF CALIFORNIA COUNTY OF SAN BERNARDINO BENEFITS SUMMARY The San Bernardino Superior Court offers a range of benefit programs for employees and their eligible dependents. These include medical, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.A summary of benefits is provided below. Health and Welfare Benefits MEDICAL: The Court offers a variety of comprehensive health plan options to fit individual employee needs. The Court contributes up to $200.00 in benefit plan dollars each pay period to help full-time employees pay for health premiums. In addition, the health plan subsidy the court contributes toward the employee cost is 57% of lowest cost HMO plan based on level of coverage. DENTAL: The dental subsidy is equivalent to 100% of the employee only DPPO coverage plan (but not less than twenty dollars {$20.00} per pay period.) VISION: Court-paid plan for employees. No co-pay/deductible for eye exams; frames and standard lenses or contact lenses (in lieu of standard lenses) every twelve (12) months. SHORT-TERM DISABILITY: Court-paid benefit that provides partial income replacement in the event that an employee is unable to work due to a non-work related disability. LIFE INSURANCE: Court-paid basic life insurance benefit of $50,000. Additional supplemental life and AD&D insurance benefits may be purchased voluntarily. MEDICAL REIMBURSEMENT ACCOUNT: Flexible Spending Account (FSA) that helps participating employees lower their taxable income. Under this plan, employees elect to set aside pre-tax money each pay period to pay for eligible out-of-pocket medical expenses for themselves and their eligible dependents that are not paid by insurance or reimbursed by any other benefit plan. DEPENDENT CARE ASSISTANCE PLAN: This is a type of Flexible Spending Account (FSA) that helps participating eligible employees lower their taxable income. Under this plan, employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. Leave Allowances VACATION: After completion of the requisite hours of continuous service (based on the bargaining unit), employees are eligible to use accrued vacation allowance. Depending on length of service, employees may accrue from 80 to 160 hours annually. ADMINISTRATIVE LEAVE: Forty (40) hours of additional leave to be used during the calendar year, prorated depending on start date. HOLIDAY: Fourteen (14) paid recognized holidays and the accrual of two (2) floating holidays annually. SICK LEAVE: Employees in regular positions accrue approximately 3.39 hours of sick leave per pay period to use during instances of authorized absence due to illness, injury, or medically related appointments. BEREAVEMENT LEAVE: ALL employees are eligible to receive a maximum of thirty-two (32) hours of paid leave per occurrence for bereavement leave due to the death of a person in the immediate family. Retirement and Deferred Compensation Plans RETIREMENT: The Court is a 1937 Act employer. More detailed information may be found by contacting SBCERA at (909) 885-7980 or toll-free at 1-877-722-3721 or by visiting the website at San Bernardino County Retirement Association. The Court does not pay into the Social Security system; however, it does contribute to Medicare. Retirement benefits subject to change. DEFERRED COMPENSATION: Employees are eligible to participate in the Court's 457 Deferred Compensation Plan. This is the supplemental retirement plan that permits employees to defer a certain portion of their pre or post tax salary, within certain Internal Revenue Service (IRS) limits, to an account maintained by an investment service provider. Participating employees in the pre-tax option postpone paying taxes on the deferred portion of their income. Additional Benefits TUITION BENEFIT: Employees with at least twelve (12) months of Court service will be allowed a maximum of $600.00 each fiscal year. These monies may be used for job related education or career development, book fees or to reimburse membership dues in professional organizations. CAR ALLOWANCE: Use of Court Vehicle. COMMUTER SERVICES: This program assists with providing information on carpools, rideshare matching, and public transportation options. The Court offers incentives for employees eligible to participating in Ridesharing activities. FLEXIBLE WORK SCHEDULE: The Court recognizes the importance of work/life balance. Employees may request alternative work scheduling or flexible work schedules when classifications meet the requirements. The Human Resources Department reserves the right to modify the benefit programs in accordance with the Personnel Rules and Regulations. Closing Date/Time: 5/5/2024 11:59 PM Pacific
Apr 13, 2024
Full Time
Description The San Bernardino Superior Court, County of San Bernardino, seeks a Cybersecurity Analyst. Are you passionate about safeguarding digital infrastructures from cyber threats? Join our dynamic team as a cybersecurity analyst , where you will tackle cutting-edge challenges and protect our organization's invaluable assets against evolving cyber threats. Salary Update 3% COLA increase effective October 2024; an approximate bi-weekly range from $3,834-$4,899. Benefit Highlights VIEW THE 2024 BENEFITS GUIDE (Download PDF reader) . Telework/On-Site Opportunity After completing the probationary period, the position is eligible for a combination of telework and on-site work assignments OR an alternative (9/80) schedule. Telework must be completed from a pre-designated home-based location within the State of California, and employees may be required to report on-site to address business needs. Telework is at the Court's sole discretion and may be rescinded immediately, without prior notice, based on the needs of the San Bernardino County Superior Court. About the Position Under general supervision, leads and participates in the work of other employees engaged in administering, integrating, monitoring, tuning and upgrading assigned server platforms and operating systems for optimal performance, ensuring the integration of network, platform and application structures. An Infrastructure Analyst III analyzes and identifies enterprise technology solutions to meet court-wide business requirements; assesses network systems, hardware, and/or software for security vulnerabilities; participates in or leading the implementation of risk remediation efforts; assesses the output of tests and scans to develop corrective action plans; leads incident response functions; recommends cybersecurity policies and procedures to senior leadership; develops implementation strategies and coordinates with vendors and users; leads technology- related project teams; and performs related duties as assigned. Distinguishing Characteristics: Infrastructure Analyst III is the advanced professional skill level and working lead class in the Infrastructure Analyst series. Incumbents independently perform advanced, complex network system cybersecurity, administration functions, including researching, analyzing, planning, coordinating and implementing new releases, upgrades or changes to network, operating, or database systems to ensure reliable operations, connectivity, security and functionality. In addition to performing the full range of journey-level skilled duties, incumbents serve as the working lead person of technology professionals and technicians and perform the more complex duties in project management, plus oversee the work and provide training and guidance to employees. Employees in this class typically report to an Information Technology Director, Manager or Supervisor and provide lead work direction and guidance to Infrastructure Analysts and Systems Technicians assigned to infrastructure or applications. Incumbents work with limited supervision and exercise independent judgment to ensure employees complete assigned tasks and responsibilities within a broad framework of established policies, procedures and objectives. Infrastructure Analyst III is distinguished from Information Technology Supervisor in that incumbents in the former class are not full supervisors. The official classification is Infrastructure Analyst III; VIEW THE FU LL JOB DESCRIPTION . Essential Functions Leads, provides work guidance and direction, and participates in the work of unit members; participates in scheduling, assigning and monitoring work of other employees for completeness, accuracy and conformance with Court/departmental standards; provides information, instruction and training on work processes, proper uses of equipment and safe work practices; provides input to supervisor on employee work performance and behaviors; estimates personnel, equipment and material requirements for assigned jobs; may order work materials and supplies; assists in ensuring a fair and open work environment in accordance with the Court's commitment to teamwork, mutual trust and respect.Leads installations of security measures and operating software to protect systems and information infrastructure.Monitors computer networks for security issues and suspicious activities.Reports and investigates security breached and cybersecurity incidents.Educates staff and recommends security measures, including protocols, policies and procedures to senior leadership.Interprets and analyzes test results to create and implement corrective measures.Monitoring and threat detection, utilizing a variety of security tools, techniques, and log analysis.Vulnerability and patch management.Administrating of cybersecurity awareness training and phishing campaigns.Incident response and investigation; leading response and investigation efforts and working closely with other IT teams, vendors, and statewide partners to analyze and remediate the issue.Policy development and implementation.Risk management, governance and compliance.Performs complex systems administration functions for multiple enterprise server platforms and operating systems; installs, configures and maintains servers and operating system software, hardware and devices; installs, configures, tests and implements system monitoring and management software tools; installs and tests operating system patches, releases, upgrades and fixes; develops and maintains scripts to automate complex system maintenance tasks, service packs and patches.Serves as a lead cybersecurity administrator for the Court's infrastructure, with responsibility for assigned major systems; participates in the evaluation and recommendation of new releases, upgrades and changes to the overall network infrastructure; identifies, develops, submits and implements project plans to improve network reliability, security and efficiency; participates in and makes recommendations regarding new systems, vendor services and contracting; participates in conducting network capacity analysis and long-term planning.Participates in the development of statements of work for RFPs; participates in evaluating vendor solutions; coordinates Court review of vendor deliverables for accuracy and completeness, ensuring that Court needs and requirements have been met.Establishes and maintains testing environments to ensure new releases and enhancements are ready for production; with Information Technology Leadership , ensures effective integration, operation and concurrent connectivity of multiple platforms and networks; serves as project leader or team member on multi-platform/network systems installations; participates in the development and implementation of network standards and procedures.Serves as a central point of coordination with departments on significant application/hardware problems and change request issues that require assignment of resources that extend beyond Help Desk response standards; represents the department on committees and teams for major Court-wide projects and prepares analysis, reports and recommendations on such projects.Prepares a variety of work reports and records; attends meetings; gathers, reviews and analyzes operational data and performance reports to ensure Court and department goals, objectives and standards are being met; represents the department in meetings with other departments.May provide leadership/direction to other Information Technology staff beyond the infrastructure section.Performs other duties as assigned. Minimum Qualifications Graduation from an accredited four-year college or university with a major in management information systems, cybersecurity, computer science or a closely related field, and at least five (5) years of progressively responsible experience in systems, cybersecurity or network administration; or an equivalent combination of education, training and experience. Experience in a state court system is preferred. Certification as CISSP, CCSP, CCISA, CRISC, CEH, CCNA or a related certification is highly desirable. Knowledge of: Operating system architectures, characteristics, components and commands applicable to enterprise information systems and multiple platform operating systems in both physical and virtual environments; Information security and risk assessment; Information Technology compliance; Supporting users remotely and onsite at multiple sites, in an enterprise environment; Experience in applying cybersecurity fundamentals; Network architectures and theory and principles of network design and integration, including topologies and protocols; Principles, practices and methods of systems administration and maintenance, including configuration, performance tuning and diagnostic tools; Methods and techniques for performing connectivity testing and troubleshooting, including the uses of diagnostic tools and equipment; Internet/intranet technologies and design concepts and techniques, including router and firewall configuration; Principles and practices of disaster recovery and incident response; Enterprise-level security management, installation and configuration of antivirus software; Database management systems and software, including architectures, diagnostic tools, commands and utilities; Tools and utilities used in monitoring and tuning systems, database and application performance; Systems integration design concepts and practices; Enterprise-level LAN and WLAN operation; Project management tools and techniques; Court policies, procedures and practices regarding computer hardware, software and data security; Safety policies, practices, equipment and supplies applicable to the work; Applicable federal and state laws, rules and regulations; Basic principles and practices of employee supervision; Sound business communications; Court Personnel Plan policies and labor contract provisions. Resumes will not be accepted in lieu of the required application and supplemental questions. Human Resources will review applications to identify candidates who meet the minimum qualifications; therefore, it is to your benefit to include all pertinent work experience. When listing court experience, please include the dates and classification of each position held if there is more than one. Selection Process Applications will be reviewed to identify candidates with minimum qualifications and/or desirables. Only those who meet the minimum qualifications and desirables (if applicable) will proceed to the next step in the recruitment process.Candidates' supplemental question responses may be evaluated and ranked. Depending on the number of applications, assessments and/or screening interviews may be conducted. Candidates who are successful in step 2 will be placed on the eligible list and may be considered for interview. Placement on the eligible list does not guarantee an interview or employment. All candidates will be notified of their status via email at each process step. Additional steps in the selection process will include a background check and a reference check. REASONABLE ACCOMMODATIONS: The Superior Court of California, County of San Bernardino, is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process may contact the Human Resources Office at (909) 521-3700 or via email at Careers@sb-court.org . Individuals with hearing and/or speech impairments may also contact the recruiter for this position through the use of the California Relay Service by dialing 711. Physical Characteristics The physical and mental demands described in the job description are representative of those that employees must meet to perform the essential functions of this class successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The Superior Court of California, County of San Bernardino is an Equal Opportunity Employer- M/F/D/V. SUPERIOR COURT OF CALIFORNIA COUNTY OF SAN BERNARDINO BENEFITS SUMMARY The San Bernardino Superior Court offers a range of benefit programs for employees and their eligible dependents. These include medical, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.A summary of benefits is provided below. Health and Welfare Benefits MEDICAL: The Court offers a variety of comprehensive health plan options to fit individual employee needs. The Court contributes up to $200.00 in benefit plan dollars each pay period to help full-time employees pay for health premiums. In addition, the health plan subsidy the court contributes toward the employee cost is 57% of lowest cost HMO plan based on level of coverage. DENTAL: The dental subsidy is equivalent to 100% of the employee only DPPO coverage plan (but not less than twenty dollars {$20.00} per pay period.) VISION: Court-paid plan for employees. No co-pay/deductible for eye exams; frames and standard lenses or contact lenses (in lieu of standard lenses) every twelve (12) months. SHORT-TERM DISABILITY: Court-paid benefit that provides partial income replacement in the event that an employee is unable to work due to a non-work related disability. LIFE INSURANCE: Court-paid basic life insurance benefit of $50,000. Additional supplemental life and AD&D insurance benefits may be purchased voluntarily. MEDICAL REIMBURSEMENT ACCOUNT: Flexible Spending Account (FSA) that helps participating employees lower their taxable income. Under this plan, employees elect to set aside pre-tax money each pay period to pay for eligible out-of-pocket medical expenses for themselves and their eligible dependents that are not paid by insurance or reimbursed by any other benefit plan. DEPENDENT CARE ASSISTANCE PLAN: This is a type of Flexible Spending Account (FSA) that helps participating eligible employees lower their taxable income. Under this plan, employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. Leave Allowances VACATION: After completion of the requisite hours of continuous service (based on the bargaining unit), employees are eligible to use accrued vacation allowance. Depending on length of service, employees may accrue from 80 to 160 hours annually. ADMINISTRATIVE LEAVE: Forty (40) hours of additional leave to be used during the calendar year, prorated depending on start date. HOLIDAY: Fourteen (14) paid recognized holidays and the accrual of two (2) floating holidays annually. SICK LEAVE: Employees in regular positions accrue approximately 3.39 hours of sick leave per pay period to use during instances of authorized absence due to illness, injury, or medically related appointments. BEREAVEMENT LEAVE: ALL employees are eligible to receive a maximum of thirty-two (32) hours of paid leave per occurrence for bereavement leave due to the death of a person in the immediate family. Retirement and Deferred Compensation Plans RETIREMENT: The Court is a 1937 Act employer. More detailed information may be found by contacting SBCERA at (909) 885-7980 or toll-free at 1-877-722-3721 or by visiting the website at San Bernardino County Retirement Association. The Court does not pay into the Social Security system; however, it does contribute to Medicare. Retirement benefits subject to change. DEFERRED COMPENSATION: Employees are eligible to participate in the Court's 457 Deferred Compensation Plan. This is the supplemental retirement plan that permits employees to defer a certain portion of their pre or post tax salary, within certain Internal Revenue Service (IRS) limits, to an account maintained by an investment service provider. Participating employees in the pre-tax option postpone paying taxes on the deferred portion of their income. Additional Benefits TUITION BENEFIT: Employees with at least twelve (12) months of Court service will be allowed a maximum of $600.00 each fiscal year. These monies may be used for job related education or career development, book fees or to reimburse membership dues in professional organizations. CAR ALLOWANCE: Use of Court Vehicle. COMMUTER SERVICES: This program assists with providing information on carpools, rideshare matching, and public transportation options. The Court offers incentives for employees eligible to participating in Ridesharing activities. FLEXIBLE WORK SCHEDULE: The Court recognizes the importance of work/life balance. Employees may request alternative work scheduling or flexible work schedules when classifications meet the requirements. The Human Resources Department reserves the right to modify the benefit programs in accordance with the Personnel Rules and Regulations. Closing Date/Time: 5/5/2024 11:59 PM Pacific
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Business, Public Administration, or in a field related to the job, plus four (4) years’ experience in maintenance and/or operations, two (2) years of which were in a lead or supervisory capacity. Experience or education may be substituted up to a maximum of four (4) years. Licenses or Certifications: Valid Class C Texas Drivers License. Notes to Applicants The Transportation Supervisor will be an integral part of the Parking Enterprise Division. This position will report directly to the Parking Enterprise Manager and will be responsible for the direct supervision of three enforcement supervisors, ranging from Ground Transportation to Parking Enforcement. This position will report directly to the Enforcement Services Manager and shall be responsible for overseeing operations and planning of parking and curb management under the Parking Enterprise Division of the Transportation Public Works Department The Transportation Supervisor will plan, organize, and supervise the daily activities and operations of parking and curb management staff, including engineering, planning, project coordination, contract oversight, and data management to ensure compliance with City policies, regulations, local transportation ordinances, and state law governing all aspects of parking and curb management. To watch a video about Austin Transportation and Public Works, click here. Working for the City of Austin provides a number health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. For more information on City of Austin Benefits click here! Regarding your Application: A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., “see resume” or “see Linked In Profile”). Resumes will not be used to qualify for the position and will not be used to recommend salary. Assessment: This position may require a skills assessment. Close Job Posting: Department may close the job posting at any time after 7 days. 90 Day Provision for Additional Vacancy: This posting may be used to fill other vacancies in other sections within the Division. Decisions on assigned section will be made at the time of hire based on business needs. PLEASE NOTE : Austin Transportation and Public Works positions are not at 100% remote operation. If the position you are applying for has the ability/opportunity to telework, we offer a hybrid schedule to work in office and remotely. Office Location Notes: Office location is subject to change based on department needs and programs. Video Conferencing Software Technology: Austin Transportation and Public Works Department uses the communication platform, Microsoft Teams, to conduct virtual interviews. Driving Requirement: This position requires a Valid Class “C” Texas Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. (If a position requires a class C) Pay Range $31.81 - $39.76 Hours Day shift: Monday through Friday typically from 8:00 a.m. to 5:00 p.m. Night shift: Wednesday through Saturday from 1:30 pm to midnight *Hours may vary depending on departmental needs and initiatives. Job Close Date 05/02/2024 Type of Posting Departmental Only Department Transportation & Public Works Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 1111 Rio Grande St. Preferred Qualifications Writing citations or filing municipal court documents. Operating complex computer applications or technology. Developing standard operating procedures. Developing and providing training on parking laws and citation issuance to division employees and other agencies. Investigating complaints on parking enforcement officers and providing responses to affected parties, taking corrective action as warranted. Responding to City Council and executive level requests (CAFs). Managing budget and proposing purchases and other expenditures to meet division mission. Exceptional communication skills (verbal and written) and customer service skills to handle and resolve difficult customer issues and requests. Excellent supervisory skills to handle and resolve employee issues up to and including employee counseling and terminations. Using Microsoft Office to write reports, conduct analysis, respond to customer service requests by email, and must be able to learn parking enforcement software and train staff. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Manages the activities of transportation enterprise operations to include various permitted or non-permitted uses of public rights of way. Coordinates operations of the division with other city divisions, departments or outside entities to ensure City of Austin transportation enterprise operations are maintained. Develops and evaluates short and long range strategies, goals, and action plans to meet business needs. Ensures that traffic operations comply with city ordinances, state and federal laws. Makes recommendations to management on budget development and expenditures, short and long term programs and enterprise initiatives. Monitors and ensures section operates within appropriated enterprise transportation budget. Develops and implements policies and procedures for enterprise transportation operations. Prepares, presents and communicates information to a variety of audiences including the public, city boards, and City Council. Ensures operations of division are met by managing section with changes to equipment, budget and personnel to meet department needs. Ensures the identification and delivery of all appropriate safety training. Prepares and reviews reports as part of the process of monitoring and communicating section performance results. Recommends major purchases and expenditures, develops specifications for product, price, and services to be received. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of fiscal planning and budget preparation. Knowledge of Federal, State, Local statutes, ordinances and codes. Knowledge of applicable processes, techniques, and methods. Knowledge of supervisory and managerial techniques and principles. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in data analysis and problem solving. Ability to quickly recognize and analyze irregular events. Ability to establish and maintain effective communication and working relationships with city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Transportation Supervisor position are: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Business, Public Administration, or in a field related to the job, plus four (4) years’ experience in maintenance and/or operations, two (2) years of which were in a lead or supervisory capacity. Experience or education may be substituted up to a maximum of four (4) years. Do you meet these minimum qualifications? Yes No * Are you a current Transportation and Public Works employee? Yes No * Please describe your knowledge and working experience in the parking and curb management industry. (Open Ended Question) * How many employees have you directly supervised? 1-5 6-15 16-30 30 or more * How many years of experience do you have with public policy creation and implementation? None - (No points) 1-3 years (5 points) 3-5 years - (10.0 points) More than 5 years - (15.0 points) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). * All applications submitted for this job posting should submit a complete application; resumes submitted should mirror the completed application. Starting salary for the top candidate (s) will only be based on overall relevant experience from your employment application, not the resume or cover letter. Your application considered incomplete if your application and resume do not mirror and if your application states “see resume”. Do you understand these statements? Yes * This position requires a Valid Class C Texas Driver’s license. Do you have a Valid Class C Texas Driver’s license or if selected for this position, do you have the ability to acquire a Valid Class C Texas Driver’s license by your hire date? Yes No * How did you hear about this opportunity? Example: Job board (please specify), Career Fair (please specify), 3rd party recruiting firm, etc. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Apr 23, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Business, Public Administration, or in a field related to the job, plus four (4) years’ experience in maintenance and/or operations, two (2) years of which were in a lead or supervisory capacity. Experience or education may be substituted up to a maximum of four (4) years. Licenses or Certifications: Valid Class C Texas Drivers License. Notes to Applicants The Transportation Supervisor will be an integral part of the Parking Enterprise Division. This position will report directly to the Parking Enterprise Manager and will be responsible for the direct supervision of three enforcement supervisors, ranging from Ground Transportation to Parking Enforcement. This position will report directly to the Enforcement Services Manager and shall be responsible for overseeing operations and planning of parking and curb management under the Parking Enterprise Division of the Transportation Public Works Department The Transportation Supervisor will plan, organize, and supervise the daily activities and operations of parking and curb management staff, including engineering, planning, project coordination, contract oversight, and data management to ensure compliance with City policies, regulations, local transportation ordinances, and state law governing all aspects of parking and curb management. To watch a video about Austin Transportation and Public Works, click here. Working for the City of Austin provides a number health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. For more information on City of Austin Benefits click here! Regarding your Application: A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., “see resume” or “see Linked In Profile”). Resumes will not be used to qualify for the position and will not be used to recommend salary. Assessment: This position may require a skills assessment. Close Job Posting: Department may close the job posting at any time after 7 days. 90 Day Provision for Additional Vacancy: This posting may be used to fill other vacancies in other sections within the Division. Decisions on assigned section will be made at the time of hire based on business needs. PLEASE NOTE : Austin Transportation and Public Works positions are not at 100% remote operation. If the position you are applying for has the ability/opportunity to telework, we offer a hybrid schedule to work in office and remotely. Office Location Notes: Office location is subject to change based on department needs and programs. Video Conferencing Software Technology: Austin Transportation and Public Works Department uses the communication platform, Microsoft Teams, to conduct virtual interviews. Driving Requirement: This position requires a Valid Class “C” Texas Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. (If a position requires a class C) Pay Range $31.81 - $39.76 Hours Day shift: Monday through Friday typically from 8:00 a.m. to 5:00 p.m. Night shift: Wednesday through Saturday from 1:30 pm to midnight *Hours may vary depending on departmental needs and initiatives. Job Close Date 05/02/2024 Type of Posting Departmental Only Department Transportation & Public Works Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 1111 Rio Grande St. Preferred Qualifications Writing citations or filing municipal court documents. Operating complex computer applications or technology. Developing standard operating procedures. Developing and providing training on parking laws and citation issuance to division employees and other agencies. Investigating complaints on parking enforcement officers and providing responses to affected parties, taking corrective action as warranted. Responding to City Council and executive level requests (CAFs). Managing budget and proposing purchases and other expenditures to meet division mission. Exceptional communication skills (verbal and written) and customer service skills to handle and resolve difficult customer issues and requests. Excellent supervisory skills to handle and resolve employee issues up to and including employee counseling and terminations. Using Microsoft Office to write reports, conduct analysis, respond to customer service requests by email, and must be able to learn parking enforcement software and train staff. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Manages the activities of transportation enterprise operations to include various permitted or non-permitted uses of public rights of way. Coordinates operations of the division with other city divisions, departments or outside entities to ensure City of Austin transportation enterprise operations are maintained. Develops and evaluates short and long range strategies, goals, and action plans to meet business needs. Ensures that traffic operations comply with city ordinances, state and federal laws. Makes recommendations to management on budget development and expenditures, short and long term programs and enterprise initiatives. Monitors and ensures section operates within appropriated enterprise transportation budget. Develops and implements policies and procedures for enterprise transportation operations. Prepares, presents and communicates information to a variety of audiences including the public, city boards, and City Council. Ensures operations of division are met by managing section with changes to equipment, budget and personnel to meet department needs. Ensures the identification and delivery of all appropriate safety training. Prepares and reviews reports as part of the process of monitoring and communicating section performance results. Recommends major purchases and expenditures, develops specifications for product, price, and services to be received. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of fiscal planning and budget preparation. Knowledge of Federal, State, Local statutes, ordinances and codes. Knowledge of applicable processes, techniques, and methods. Knowledge of supervisory and managerial techniques and principles. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in data analysis and problem solving. Ability to quickly recognize and analyze irregular events. Ability to establish and maintain effective communication and working relationships with city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Transportation Supervisor position are: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Business, Public Administration, or in a field related to the job, plus four (4) years’ experience in maintenance and/or operations, two (2) years of which were in a lead or supervisory capacity. Experience or education may be substituted up to a maximum of four (4) years. Do you meet these minimum qualifications? Yes No * Are you a current Transportation and Public Works employee? Yes No * Please describe your knowledge and working experience in the parking and curb management industry. (Open Ended Question) * How many employees have you directly supervised? 1-5 6-15 16-30 30 or more * How many years of experience do you have with public policy creation and implementation? None - (No points) 1-3 years (5 points) 3-5 years - (10.0 points) More than 5 years - (15.0 points) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). * All applications submitted for this job posting should submit a complete application; resumes submitted should mirror the completed application. Starting salary for the top candidate (s) will only be based on overall relevant experience from your employment application, not the resume or cover letter. Your application considered incomplete if your application and resume do not mirror and if your application states “see resume”. Do you understand these statements? Yes * This position requires a Valid Class C Texas Driver’s license. Do you have a Valid Class C Texas Driver’s license or if selected for this position, do you have the ability to acquire a Valid Class C Texas Driver’s license by your hire date? Yes No * How did you hear about this opportunity? Example: Job board (please specify), Career Fair (please specify), 3rd party recruiting firm, etc. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
CITY OF ORLANDO, FL
Orlando, Florida, United States
Description AIRPORT OPERATIONS OFFICER Salary: $44,500 Annually APPLICANTS WHO HAVE PREVIOUSLY APPLIED FOR THIS POSITION AND ARE STILL ACTIVE IN THE SELECTION PROCESS DO NOT NEED TO REAPPLY. IMPORTANT: All applicants are required to possess Florida law enforcement certification prior to being hired. Corrections officer certification does not apply. Candidates who possess law enforcement certification from a state other than Florida may apply. Candidates currently enrolled in a law enforcement academy in Florida may apply. DO NOT apply if you do not possess law enforcement certification or are not currently enrolled in a law enforcement academy in Florida. NATURE OF WORK: Performs professional law enforcement work to maintain order to protect the public, maintain law and order in a limited, specialized assignment, with job responsibilities specific to that assignment, which may include any or all of the following: detect and prevent crime, direct and control traffic, investigate and apprehend suspects involved in criminal activity, secure facilities and provide education and training. Work is performed under general supervision of a Police Sergeant. Specialized assignments may include the Greater Orlando Aviation Authority facilities, other transportation facilities, educational institutions or others specialized assignments. This position is considered permanent with the expectation that employees will consistently work 36 hours per week. This position is located at the Orlando International Airport. MINIMUM QUALIFICATIONS: All applicants are required to possess Florida law enforcement certification prior to being hired. High School diploma or G.E.D. Certificate which meets state standards. Meet the age requirement in accordance with Florida State Statutes (21 yrs. of age or more preferred), U.S. Citizen. Physical Condition must meet the standards. Meet vision requirements: One eye may be 20/100 corrected to 20/20; the other eye no more than 20/70 corrected to 20/20. Have good moral character, no felony convictions or, misdemeanor convictions involving moral character, perjury or false statements as outlined in the Florida State Statute. Must be able to meet the restrictive drug standard. Applicants must possess a valid Florida Drivers License and be certified as a law enforcement officer pursuant to Chapter 943, Florida Statutes prior to being hired. Minimum qualifications description: Criminal Conduct: Applicant will be disqualified if: 1. Applicant has been convicted of a felony crime; OR, 2. Applicant has been convicted of certain misdemeanor offenses, within five years of the date of application (please contact OPD Recruiting if you have questions about which misdemeanor crimes apply); OR, 3. Applicant has been convicted of any offense which can be considered domestic violence; OR, 4. Applicant admits to committing a felony crime within five years of the date of application; OR, 5. Applicant has pending misdemeanor or felony charges; OR, 6. Applicant, while employed as a law enforcement officer, has committed a felony crime; OR, 7. Any other criminal conduct may or may not disqualify an applicant, but will be considered on a case-by-case basis. Drug Use: The following drug-related activities affect an applicant’s eligibility for employment 1. Within one year of application or at any time following application, use or possession by applicant of cannabis that would constitute a violation of Chapter 893, Florida Statutes, shall disqualify the applicant from employment consideration. Such use or possession by applicant preceding one year of application may, upon review of the totality of circumstances, disqualify applicant. 2. Within three years of application or at any time following application, use or possession by applicant of a controlled substance that would constitute a violation of Chapter 893, Florida Statutes, shall disqualify the applicant from employment consideration. Such use or possession by applicant preceding three years of application may, upon review of the totality of circumstances, disqualify applicant. 3. Within ten years of application, sale by applicant of a substance controlled by Chapter 893, Florida Statutes, shall disqualify applicant from employment eligibility. Driving History: Applicant will be disqualified for traffic convictions under any of the following conditions: 1. One conviction within five years prior to the date of application and continuing to the date of employment: A. Voluntary or involuntary manslaughter resulting from the operation of a motor vehicle; OR B. Failing to stop and render aid, as required under any applicable State or Federal Law, in the event of a motor vehicle accident resulting in the death or personal injury of another; OR, C. Driving a motor vehicle or being in actual physical control while having an unlawful blood alcohol level or while under the influence of alcoholic beverages or any substances controlled under any State or Federal law; OR, D. Attempting to elude police. 2. One conviction within three years prior to the date of application and continuing to the date of employment: A. Driving a motor vehicle while driver's license is suspended or revoked for reasons other than financial responsibility; OR, B. Reckless driving. 3. Two convictions singly or in combination within three years prior to the date of application and continuing to the date of employment: A. Leaving the scene of an accident resulting in property damage of more than $50; OR, B. Unlawful speed resulting in an accident. 4. Five convictions singly or in combination within three years prior to the date of application and continuing to the date of employment of any traffic violations, except parking tickets, covered under any State or Federal law, or any valid ordinance of a municipality or county. 5. Traffic conviction record in which the accumulation of points resulted in the suspension of a driver's license within three years prior to the date of application and continuing to the date of employment. 6. Suspended or revoked driver's license for one of the following reasons within one year prior to the date of application and continuing to the date of employment: A. Failure to attend court ordered driving schools; OR, B. Failure to submit to a chemical test for intoxication or any suspension arising from an arrest or conviction for D.U.I. For the purposes of this section, issuance of a driver's license "For Business Purposes Only" will result in disqualification; OR, C. Failure to pay two or more traffic fines. The circumstances resulting in the non-payment of only one traffic fine will be evaluated on an individual basis and may or may not disqualify the applicant; OR, D. Financial responsibility (insurance cancellation, etc.) will be evaluated on an individual basis and may or may not disqualify the applicant. 7. Classified as a habitual traffic offender within the last ten (10) years. Employment History: Applicant will be disqualified if: 1. Applicant has been discharged or resigned to avoid discharge within the last three years for neglect of duties, violation of job safety standards, violation of rules or standards regarding conduct toward the public and violation of rules and standards governing punctuality and dependability; OR, 2. Applicant has been discharged or resigned to avoid discharge within the last three years for inability to meet performance standards in the same kind of work for which he/she is now applying, unless he/she has since established a stable and satisfactory record of employment or training in the law enforcement career field; OR, 3. Applicant's work record, including number and type of positions held, reasons for separations and duration of unemployment when considered in light of the type of work he/she is now seeking, indicates that he/she would be a poor employment risk; OR, 4. While employed as a sworn law enforcement officer, applicant appropriated money, property, or evidence for personal use or purpose; OR, 5. Applicant has pending charges before any state law enforcement licensing agency. ***PLEASE NOTE, WHILE THIS LIST DOES CONTAIN THE MAJORITY OF DISQUALIFIERS FOR THE POSITION, THIS DOES NOT INCLUDE THE COMPLETE DISQUALIFIER LIST. IF YOU HAVE A SPECIFIC SITUATION YOU WOULD LIKE TO DISCUSS WHICH YOU BELIEVE MAY DISQUALIFY YOU FROM THE APPLICATION PROCESS, PLEASE CONTACT THE ORLANDO POLICE DEPARTMENT’S RECRUITING SECTION AT 407.246.2459 OR send an email to recruit@orlando.gov PROBATIONARY PERIOD: Permanent status to this position requires a probationary period of twelve (12) months, during which time performance will be carefully evaluated. Permanent status will be granted only if work performance is judged to be satisfactory. Although this is a police officer position within the Orlando Police Department, it is a specialized position and not part of the general sworn workforce. In order to become a regular Orlando Police Officer, an Airport Operations Officer must apply for the regular police officer position and go through that selection process. If hired as a regular Orlando Police Officer, all requirements of that position must be met and the employee will first become a probationary police officer. IMPORTANT: PLEASE READ CAREFULLY: SIGNIFICANT SELECTION PROCESS INFORMATION As part of the examination process for the position of Airport Operations Officer, it will be necessary for the applicant to complete a Civil Service Exam (Frontline National Exam described below), Physical Assessment Tests (PATs), polygraph examinations, interview, medical exam, psychological evaluation and background check. Candidates should first complete this Airport Operations Officer application. Candidates must complete the entry-level law enforcement exam, Frontline National (Civil Service Exam). There are two different methods on how to complete this exam described below. There is additional information as to the content of this exam, on the National Testing Network’s (NTN’s) website at this link: Frontline National Exam . The two (2) options on how to complete the Frontline National Exam are: 1. If invited, applicants may complete the exam in-person in Orlando on a specific date determined by the Orlando Police Department. The exam is administered by the Orlando Police Department. There is NO COST to complete the exam in-person. Generally the exam is offered once per month. Applicants complete the exam in the morning. Applicants return to the testing venue in the afternoon, where results are divulged. Those passing the exam may have the opportunity to participate in the Physical Abilities Test (PAT) and potentially a panel interview that same day. OR 2. The second method for applicants to complete Frontline National is via the National Testing Network (NTN). Candidates complete the exam at their convenience and schedule via NTN’s website. www.nationaltestingnetwork.com NTN has multiple testing locations throughout the country or the option to complete the exam virtually. There is a $55.00 cost associated with completing the exam via NTN. Candidates must first ensure they meet ALL minimum qualifications for the position before scheduling an exam with NTN. Candidates will not be reimbursed by the City of Orlando-Orlando Police Department for any costs associated with NTN. Those completing the exam via NTN will be contacted by the Orlando Police Department as to whether they have “Passed/Failed” the exam. The applicants passing the exam will be provided additional instructions on the next steps of the process. If you have already completed Frontline National with NTN within the past 12 months from your Airport Operations Officer application date, your scores are still valid via NTN. You can contact NTN Support at 855-821-3761 and send your scores to the Airport Operations Officer-Orlando Police Department position via NTN for a cost of $12.00. Note: this only applies to those who have completed Frontline National with NTN within the past 12 months from the date of their Police Officer application. If applicants pass the Frontline National Exam (Civil Service Exam), they may be invited to complete a Physical Assessment Test (PAT), which is a 1.5 mile run in 16 minutes or less, complete at least 15 push-ups in one minute, and complete at least 25 sit-ups in one minute. Prior to taking the PAT, each applicant will be required to produce a completed PAT waiver. The waiver will be emailed to applicants at an appropriate time. The applicant will be required to complete a physical examination and an EKG by a physician of their choice. The physician will complete and sign the last page of the waiver, attesting to the fact that they have reviewed the applicant's health history, performed a physical examination, conducted an EKG, effectively clearing the applicant for participation in the above described physical assessment test. The Orlando Police Department offers full testing services for the position of police officer through National Testing Network, Inc. What to expect at the www.nationaltestingnetwork.com website: Review all information related to the Orlando Police Department’s Airport Operations Officer position, including minimum requirements and salary info. Detailed information about the testing process for entry level law enforcement testing (Fronline National Exam). Opportunity to take online practice tests at https://ergopracticetests.com/?FLB/ Schedule your own convenient test time. Take high quality job simulation tests in a standardized, fair testing environment. National Testing Network is a service provided to conduct entry level testing in a standardized, professional environment. National Testing Network does not replace the Orlando Police Department’s responsibility and decision making in the selection process. Certain candidates will be selected for additional screening. POSITION KNOWLEDGE, SKILLS AND ABILITIES: As relevant to particular assignment: • Knowledge of the principles, methods, and practices of law enforcement • Knowledge of various law enforcement and community service agencies • Knowledge of basic life saving techniques (CPR) • Knowledge of police report writing techniques • Knowledge of law enforcement procedures and operations • Knowledge of Federal, State, and City criminal laws and ordinances and the criminal justice system operations • Knowledge of Federal, State, and City criminal laws and ordinances and the criminal justice system operations. • Skilled in defensive tactics. • Skilled in communicating with others, both verbally and in writing. • Skilled in the use of hand gun, police radio, and related equipment. • Ability to define problems, establish facts, and draw valid conclusions. • Ability to write technical reports and correspondence. • Ability to observe and record events accurately and completely. • Ability to conduct interviews. • Ability to establish and maintain effective relationships with citizens, co-workers and managers. • Ability to perform CPR and basic life saving activities. • Ability to read and comprehend technical literature. • Ability to handle routine public contacts. • Ability to exercise reasonable discretion and judgment. PHYSICAL REQUIREMENTS & WORKING CONDITIONS: Enters and exits vehicles quickly while wearing approximately 15 to 20 pounds of equipment. Night vision and peripheral vision are important. Runs, climbs over fences and walls to subdue suspects. Sits, while driving, for extended periods of time. Manual dexterity to use handcuffs, light flares, fire weapon, do CPR, etc. May lift objects and/or persons in excess of 50 pounds. May stand for extended periods of time when directing traffic and controlling crowds. Exposed to extreme weather conditions such as heat, cold, rain and potentially dangerous environments. Exposed to putrid odors, diseases, chemicals, and excessive noise. EQUAL OPPORTUNITY EMPLOYER The Orlando Police Department is firmly committed to equal employment opportunity and provides for equal opportunity before and during employment with the Department for all applicants and employees regardless of race, color, religion, sex, age, national origin, political affiliation, disability, marital status, or other similar factors not job related. The Department's policy of equality of opportunity applies to all levels of employment in the Department and to all job classifications. In addition, it is the responsibility of each department manager and supervisor to give the Department's non-discrimination policy full support through leadership and by personal example. In addition, it is the duty of each employee to help maintain a work environment which is conducive to and which reflects the Department's commitment to equal employment opportunity. Every effort will be made to employ and retain qualified individuals with disabilities. In compliance with the Americans with Disabilities Act of July 26, 1990, the Orlando Police Department exercises an affirmative duty to make reasonable accommodations to qualified applicants with disabilities and employees so that qualified individuals can perform the essential functions of a job. For further information on the position please call 407.246.2459 or email questions to: recruit@ orlando.gov BENEFITS: INSURANCE: Medical, dental, vision, disability and life insurance available PERSONAL LEAVE: Employment to second anniversary 2.62 hrs. per week Over two (2) years to seventh anniversary 3.31 hrs. per week Over seven (7) years to sixteenth anniversary 4.01 per week Over sixteen (16) years up to twentieth anniversary 4.70 hrs. per week Over twenty (20) years 4.82 hrs. per week RETIREMENT PLAN: 401 (a) Defined Contribution (DC) Retirement Plan City contributes 7% of your salary to the plan and matches up to 3% of your contributions. Generous vesting schedule. Begin vesting in the employer's contributions at 3 years of service and are fully vested at 6 years of service. Ability to contribute an additional 7% post tax dollars into the plan. Variety of investments options and ability to change these options at any time. Loan options and rollover options. Optional Retirement Savings Plans - Deferred Compensation and Roth IRA Plans are designed to supplement retirement income. No City contributions towards these plans. NOTE: Participation in the DC Retirement Plan is effective on the first day of the month following 90 days of employment. EDUCATION REIMBURSEMENT: Eligible for $700 per fiscal year. COURT TIME COMPENSATION: SHIFT DIFFERENTIAL: To qualify for shift differential, the majority of the normal work shift must fall between the hours of 5:00 p.m. to 7:00 a.m. For Example, if shift hours are 3:00 p.m. to 11:00 p.m., six of the eight hours fall within the differential time frame; therefore, shift differential will be paid for the entire shift. LONGEVITY PAYMENT: Years Payment 0 - 4 $0.00 5 - 9 $300 10 - 14 $500 14 - 19 $800 20 - 24 $1,000 25+ $1,150 Closing Date/Time: Continuous
Apr 22, 2024
Part Time
Description AIRPORT OPERATIONS OFFICER Salary: $44,500 Annually APPLICANTS WHO HAVE PREVIOUSLY APPLIED FOR THIS POSITION AND ARE STILL ACTIVE IN THE SELECTION PROCESS DO NOT NEED TO REAPPLY. IMPORTANT: All applicants are required to possess Florida law enforcement certification prior to being hired. Corrections officer certification does not apply. Candidates who possess law enforcement certification from a state other than Florida may apply. Candidates currently enrolled in a law enforcement academy in Florida may apply. DO NOT apply if you do not possess law enforcement certification or are not currently enrolled in a law enforcement academy in Florida. NATURE OF WORK: Performs professional law enforcement work to maintain order to protect the public, maintain law and order in a limited, specialized assignment, with job responsibilities specific to that assignment, which may include any or all of the following: detect and prevent crime, direct and control traffic, investigate and apprehend suspects involved in criminal activity, secure facilities and provide education and training. Work is performed under general supervision of a Police Sergeant. Specialized assignments may include the Greater Orlando Aviation Authority facilities, other transportation facilities, educational institutions or others specialized assignments. This position is considered permanent with the expectation that employees will consistently work 36 hours per week. This position is located at the Orlando International Airport. MINIMUM QUALIFICATIONS: All applicants are required to possess Florida law enforcement certification prior to being hired. High School diploma or G.E.D. Certificate which meets state standards. Meet the age requirement in accordance with Florida State Statutes (21 yrs. of age or more preferred), U.S. Citizen. Physical Condition must meet the standards. Meet vision requirements: One eye may be 20/100 corrected to 20/20; the other eye no more than 20/70 corrected to 20/20. Have good moral character, no felony convictions or, misdemeanor convictions involving moral character, perjury or false statements as outlined in the Florida State Statute. Must be able to meet the restrictive drug standard. Applicants must possess a valid Florida Drivers License and be certified as a law enforcement officer pursuant to Chapter 943, Florida Statutes prior to being hired. Minimum qualifications description: Criminal Conduct: Applicant will be disqualified if: 1. Applicant has been convicted of a felony crime; OR, 2. Applicant has been convicted of certain misdemeanor offenses, within five years of the date of application (please contact OPD Recruiting if you have questions about which misdemeanor crimes apply); OR, 3. Applicant has been convicted of any offense which can be considered domestic violence; OR, 4. Applicant admits to committing a felony crime within five years of the date of application; OR, 5. Applicant has pending misdemeanor or felony charges; OR, 6. Applicant, while employed as a law enforcement officer, has committed a felony crime; OR, 7. Any other criminal conduct may or may not disqualify an applicant, but will be considered on a case-by-case basis. Drug Use: The following drug-related activities affect an applicant’s eligibility for employment 1. Within one year of application or at any time following application, use or possession by applicant of cannabis that would constitute a violation of Chapter 893, Florida Statutes, shall disqualify the applicant from employment consideration. Such use or possession by applicant preceding one year of application may, upon review of the totality of circumstances, disqualify applicant. 2. Within three years of application or at any time following application, use or possession by applicant of a controlled substance that would constitute a violation of Chapter 893, Florida Statutes, shall disqualify the applicant from employment consideration. Such use or possession by applicant preceding three years of application may, upon review of the totality of circumstances, disqualify applicant. 3. Within ten years of application, sale by applicant of a substance controlled by Chapter 893, Florida Statutes, shall disqualify applicant from employment eligibility. Driving History: Applicant will be disqualified for traffic convictions under any of the following conditions: 1. One conviction within five years prior to the date of application and continuing to the date of employment: A. Voluntary or involuntary manslaughter resulting from the operation of a motor vehicle; OR B. Failing to stop and render aid, as required under any applicable State or Federal Law, in the event of a motor vehicle accident resulting in the death or personal injury of another; OR, C. Driving a motor vehicle or being in actual physical control while having an unlawful blood alcohol level or while under the influence of alcoholic beverages or any substances controlled under any State or Federal law; OR, D. Attempting to elude police. 2. One conviction within three years prior to the date of application and continuing to the date of employment: A. Driving a motor vehicle while driver's license is suspended or revoked for reasons other than financial responsibility; OR, B. Reckless driving. 3. Two convictions singly or in combination within three years prior to the date of application and continuing to the date of employment: A. Leaving the scene of an accident resulting in property damage of more than $50; OR, B. Unlawful speed resulting in an accident. 4. Five convictions singly or in combination within three years prior to the date of application and continuing to the date of employment of any traffic violations, except parking tickets, covered under any State or Federal law, or any valid ordinance of a municipality or county. 5. Traffic conviction record in which the accumulation of points resulted in the suspension of a driver's license within three years prior to the date of application and continuing to the date of employment. 6. Suspended or revoked driver's license for one of the following reasons within one year prior to the date of application and continuing to the date of employment: A. Failure to attend court ordered driving schools; OR, B. Failure to submit to a chemical test for intoxication or any suspension arising from an arrest or conviction for D.U.I. For the purposes of this section, issuance of a driver's license "For Business Purposes Only" will result in disqualification; OR, C. Failure to pay two or more traffic fines. The circumstances resulting in the non-payment of only one traffic fine will be evaluated on an individual basis and may or may not disqualify the applicant; OR, D. Financial responsibility (insurance cancellation, etc.) will be evaluated on an individual basis and may or may not disqualify the applicant. 7. Classified as a habitual traffic offender within the last ten (10) years. Employment History: Applicant will be disqualified if: 1. Applicant has been discharged or resigned to avoid discharge within the last three years for neglect of duties, violation of job safety standards, violation of rules or standards regarding conduct toward the public and violation of rules and standards governing punctuality and dependability; OR, 2. Applicant has been discharged or resigned to avoid discharge within the last three years for inability to meet performance standards in the same kind of work for which he/she is now applying, unless he/she has since established a stable and satisfactory record of employment or training in the law enforcement career field; OR, 3. Applicant's work record, including number and type of positions held, reasons for separations and duration of unemployment when considered in light of the type of work he/she is now seeking, indicates that he/she would be a poor employment risk; OR, 4. While employed as a sworn law enforcement officer, applicant appropriated money, property, or evidence for personal use or purpose; OR, 5. Applicant has pending charges before any state law enforcement licensing agency. ***PLEASE NOTE, WHILE THIS LIST DOES CONTAIN THE MAJORITY OF DISQUALIFIERS FOR THE POSITION, THIS DOES NOT INCLUDE THE COMPLETE DISQUALIFIER LIST. IF YOU HAVE A SPECIFIC SITUATION YOU WOULD LIKE TO DISCUSS WHICH YOU BELIEVE MAY DISQUALIFY YOU FROM THE APPLICATION PROCESS, PLEASE CONTACT THE ORLANDO POLICE DEPARTMENT’S RECRUITING SECTION AT 407.246.2459 OR send an email to recruit@orlando.gov PROBATIONARY PERIOD: Permanent status to this position requires a probationary period of twelve (12) months, during which time performance will be carefully evaluated. Permanent status will be granted only if work performance is judged to be satisfactory. Although this is a police officer position within the Orlando Police Department, it is a specialized position and not part of the general sworn workforce. In order to become a regular Orlando Police Officer, an Airport Operations Officer must apply for the regular police officer position and go through that selection process. If hired as a regular Orlando Police Officer, all requirements of that position must be met and the employee will first become a probationary police officer. IMPORTANT: PLEASE READ CAREFULLY: SIGNIFICANT SELECTION PROCESS INFORMATION As part of the examination process for the position of Airport Operations Officer, it will be necessary for the applicant to complete a Civil Service Exam (Frontline National Exam described below), Physical Assessment Tests (PATs), polygraph examinations, interview, medical exam, psychological evaluation and background check. Candidates should first complete this Airport Operations Officer application. Candidates must complete the entry-level law enforcement exam, Frontline National (Civil Service Exam). There are two different methods on how to complete this exam described below. There is additional information as to the content of this exam, on the National Testing Network’s (NTN’s) website at this link: Frontline National Exam . The two (2) options on how to complete the Frontline National Exam are: 1. If invited, applicants may complete the exam in-person in Orlando on a specific date determined by the Orlando Police Department. The exam is administered by the Orlando Police Department. There is NO COST to complete the exam in-person. Generally the exam is offered once per month. Applicants complete the exam in the morning. Applicants return to the testing venue in the afternoon, where results are divulged. Those passing the exam may have the opportunity to participate in the Physical Abilities Test (PAT) and potentially a panel interview that same day. OR 2. The second method for applicants to complete Frontline National is via the National Testing Network (NTN). Candidates complete the exam at their convenience and schedule via NTN’s website. www.nationaltestingnetwork.com NTN has multiple testing locations throughout the country or the option to complete the exam virtually. There is a $55.00 cost associated with completing the exam via NTN. Candidates must first ensure they meet ALL minimum qualifications for the position before scheduling an exam with NTN. Candidates will not be reimbursed by the City of Orlando-Orlando Police Department for any costs associated with NTN. Those completing the exam via NTN will be contacted by the Orlando Police Department as to whether they have “Passed/Failed” the exam. The applicants passing the exam will be provided additional instructions on the next steps of the process. If you have already completed Frontline National with NTN within the past 12 months from your Airport Operations Officer application date, your scores are still valid via NTN. You can contact NTN Support at 855-821-3761 and send your scores to the Airport Operations Officer-Orlando Police Department position via NTN for a cost of $12.00. Note: this only applies to those who have completed Frontline National with NTN within the past 12 months from the date of their Police Officer application. If applicants pass the Frontline National Exam (Civil Service Exam), they may be invited to complete a Physical Assessment Test (PAT), which is a 1.5 mile run in 16 minutes or less, complete at least 15 push-ups in one minute, and complete at least 25 sit-ups in one minute. Prior to taking the PAT, each applicant will be required to produce a completed PAT waiver. The waiver will be emailed to applicants at an appropriate time. The applicant will be required to complete a physical examination and an EKG by a physician of their choice. The physician will complete and sign the last page of the waiver, attesting to the fact that they have reviewed the applicant's health history, performed a physical examination, conducted an EKG, effectively clearing the applicant for participation in the above described physical assessment test. The Orlando Police Department offers full testing services for the position of police officer through National Testing Network, Inc. What to expect at the www.nationaltestingnetwork.com website: Review all information related to the Orlando Police Department’s Airport Operations Officer position, including minimum requirements and salary info. Detailed information about the testing process for entry level law enforcement testing (Fronline National Exam). Opportunity to take online practice tests at https://ergopracticetests.com/?FLB/ Schedule your own convenient test time. Take high quality job simulation tests in a standardized, fair testing environment. National Testing Network is a service provided to conduct entry level testing in a standardized, professional environment. National Testing Network does not replace the Orlando Police Department’s responsibility and decision making in the selection process. Certain candidates will be selected for additional screening. POSITION KNOWLEDGE, SKILLS AND ABILITIES: As relevant to particular assignment: • Knowledge of the principles, methods, and practices of law enforcement • Knowledge of various law enforcement and community service agencies • Knowledge of basic life saving techniques (CPR) • Knowledge of police report writing techniques • Knowledge of law enforcement procedures and operations • Knowledge of Federal, State, and City criminal laws and ordinances and the criminal justice system operations • Knowledge of Federal, State, and City criminal laws and ordinances and the criminal justice system operations. • Skilled in defensive tactics. • Skilled in communicating with others, both verbally and in writing. • Skilled in the use of hand gun, police radio, and related equipment. • Ability to define problems, establish facts, and draw valid conclusions. • Ability to write technical reports and correspondence. • Ability to observe and record events accurately and completely. • Ability to conduct interviews. • Ability to establish and maintain effective relationships with citizens, co-workers and managers. • Ability to perform CPR and basic life saving activities. • Ability to read and comprehend technical literature. • Ability to handle routine public contacts. • Ability to exercise reasonable discretion and judgment. PHYSICAL REQUIREMENTS & WORKING CONDITIONS: Enters and exits vehicles quickly while wearing approximately 15 to 20 pounds of equipment. Night vision and peripheral vision are important. Runs, climbs over fences and walls to subdue suspects. Sits, while driving, for extended periods of time. Manual dexterity to use handcuffs, light flares, fire weapon, do CPR, etc. May lift objects and/or persons in excess of 50 pounds. May stand for extended periods of time when directing traffic and controlling crowds. Exposed to extreme weather conditions such as heat, cold, rain and potentially dangerous environments. Exposed to putrid odors, diseases, chemicals, and excessive noise. EQUAL OPPORTUNITY EMPLOYER The Orlando Police Department is firmly committed to equal employment opportunity and provides for equal opportunity before and during employment with the Department for all applicants and employees regardless of race, color, religion, sex, age, national origin, political affiliation, disability, marital status, or other similar factors not job related. The Department's policy of equality of opportunity applies to all levels of employment in the Department and to all job classifications. In addition, it is the responsibility of each department manager and supervisor to give the Department's non-discrimination policy full support through leadership and by personal example. In addition, it is the duty of each employee to help maintain a work environment which is conducive to and which reflects the Department's commitment to equal employment opportunity. Every effort will be made to employ and retain qualified individuals with disabilities. In compliance with the Americans with Disabilities Act of July 26, 1990, the Orlando Police Department exercises an affirmative duty to make reasonable accommodations to qualified applicants with disabilities and employees so that qualified individuals can perform the essential functions of a job. For further information on the position please call 407.246.2459 or email questions to: recruit@ orlando.gov BENEFITS: INSURANCE: Medical, dental, vision, disability and life insurance available PERSONAL LEAVE: Employment to second anniversary 2.62 hrs. per week Over two (2) years to seventh anniversary 3.31 hrs. per week Over seven (7) years to sixteenth anniversary 4.01 per week Over sixteen (16) years up to twentieth anniversary 4.70 hrs. per week Over twenty (20) years 4.82 hrs. per week RETIREMENT PLAN: 401 (a) Defined Contribution (DC) Retirement Plan City contributes 7% of your salary to the plan and matches up to 3% of your contributions. Generous vesting schedule. Begin vesting in the employer's contributions at 3 years of service and are fully vested at 6 years of service. Ability to contribute an additional 7% post tax dollars into the plan. Variety of investments options and ability to change these options at any time. Loan options and rollover options. Optional Retirement Savings Plans - Deferred Compensation and Roth IRA Plans are designed to supplement retirement income. No City contributions towards these plans. NOTE: Participation in the DC Retirement Plan is effective on the first day of the month following 90 days of employment. EDUCATION REIMBURSEMENT: Eligible for $700 per fiscal year. COURT TIME COMPENSATION: SHIFT DIFFERENTIAL: To qualify for shift differential, the majority of the normal work shift must fall between the hours of 5:00 p.m. to 7:00 a.m. For Example, if shift hours are 3:00 p.m. to 11:00 p.m., six of the eight hours fall within the differential time frame; therefore, shift differential will be paid for the entire shift. LONGEVITY PAYMENT: Years Payment 0 - 4 $0.00 5 - 9 $300 10 - 14 $500 14 - 19 $800 20 - 24 $1,000 25+ $1,150 Closing Date/Time: Continuous
SAN BERNARDINO SUPERIOR COURT
San Bernardino, California, United States
Description The San Bernardino Superior Court, County of San Bernardino, is seeking a Developer . Embark on a journey of innovation and creativity as a developer with our team. Join us in constructing cutting-edge solutions and shaping the digital landscape of tomorrow, where your passion for coding and problem-solving will thrive in an environment fueled by collaboration and innovation. Salary Updates 3% COLA increase effective October 2024; approximate bi-weekly range from $3,651-$4,665 Benefit Highlights VIEW THE 2024 BENEFITS GUIDE (Download PDF reader) . Telework/On-Site Opportunity This position is eligible for a full-time telework schedule. Telework must be completed from a pre-designated home-based location within the State of California, and employees may be required to report on-site to address business needs. Telework is at the sole discretion of the Court and may be rescinded immediately, without prior notice, based on the needs of the San Bernardino County Superior Court. About the Position Under general supervision, performs professional-level systems and business process analyses and designs, develops, codes, tests, implements, enhances and maintains applications and program modules including complex systems impacting court-wide operations; and performs related duties as assigned. Distinguishing Characteristics Developer is a single class responsible for assigned applications and design, development, maintenance and support duties for systems and program modules ranging from small to large scale, and more complex systems. Incumbent may also be responsible for ongoing maintenance and is expected to build and maintain strong customer focused relationships with the ability to work with managers and staff to ensure cost-effective, high-priority technology solutions for their needs and requirements. The Developer reports to an Information Technology Supervisor and assignments are typically received in general terms. Incumbents are expected to act independently within the framework of established policies, procedures and objectives. View the full job description . Essential Functions Typical duties of the Developer may include, but are not limited to: Interviews and works with managers, users and application analysts and development teams, to identify and document user business rules and processes, and data requirements; defines project scope for approval; develops and writes system and program specifications, diagrams processes and data flows; develops and demonstrates prototypes for approval; conducts project status meetings with managers, stakeholders and users.Designs, develops or modifies applications to meet user and court business requirements; designs system architecture; develops new applications and application enhancements and modifications; performs coding and debugging of programs, modules, and interfaces, utilizing applicable programming languages; develops menus, screens, scripts, queries, forms and reporting formats and capabilities.Researches, tests, evaluates and makes recommendations on potential software packages and development; provides input on hardware requirements; analyzes and documents test results following installations and upgrades; communicates with vendors on behalf of users to resolve problems.Designs and conducts unit and systems testing to ensure applications perform as designed and meet user requirements; analyzes test results and develops fixes to resolve problems identified; plans and executes conversion and installation processes; works with other information technology staff in executing comprehensive quality assurance processes; develops and implements security and access rights for applications.Uses best practices and techniques to achieve technical problem resolution for databases and applications; trains users on new applications and features; prepares training materials, user manuals and instructions, as well as system documentation.Develops and evaluates testing routines or procedures for adequacy, sufficiency and effectiveness; tests issues such as system integration, performance and system security on a regular schedule or after any major program modifications.Provides advanced technical support for the resolution of escalated user problems; analyzes, troubleshoots and resolves application information; answers technical questions and provides guidance to Systems Technicians, Analysts, and users on system functionalities and methods for correcting problems.Maintains up-to-date technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional associations.Represents the department on court-wide committees; provides expert guidance on technical operations; evaluates and executes application requests; presents solution/options to stakeholders.Develops functional requirements for systems including upgrades and new technology solutions; consults with vendors to define hardware and software requirements.Contributes to team efforts by performing highly detailed work on multiple concurrent tasks under strict deadlines; coordinates the work of other information technology staff related to application development processes.Performs other duties as assigned. Minimum Qualifications Graduation from an accredited four (4) year college or university with a major in management information systems, computer science or a closely related field, and at least three (3) years of progressively responsible professional experience involving applications development, implementation, support or maintenance; or an equivalent combination of education, training, and experience. Knowledge of: The Systems Development Life Cycle; Principles and practices of systems analysis and design; Applications development methodologies, tools and utilities; Programming theory and current programming languages used in court applications; Microsoft development stack using several of the following technologies: .NET Core 2, MS Visual Studio, C#, MVC, WebAPI, Entity Framework, Bootstrap, and/or CSS; Unit testing and performance optimization; Change management tools and processes, including source code control, versioning, branching, defect tracking and release management; Relational database theory, design rules and development practices, including data modeling, data flow and entity relationship analysis, data structure analysis and data access methods as they affect applications design; Network architecture and design concepts, including topologies, protocols and configuration as they affect applications design; Web-based technologies, and design and development methods and languages; Systems integration design concepts as they relate to applications design and development; Designing and working with n-tier architectures (UI, business logic, data access, and security); Standard business and operations support software, including work processing, spreadsheet, presentation, graphics and database programs; Court policies, procedures and practices regarding computer hardware, software and data security; Principles and practices of sound business communication; and, Court and departmental business processes commonly supported by applications. ************************************************************************************************************ Resumes will not be accepted in lieu of the required application and supplemental questions. Human Resources will review applications to identify candidates who meet the minimum qualifications; therefore, it is to your benefit to include all pertinent work experience. When listing court experience, please include the dates and classification of each position held, if there is more than one. Selection Process Applications will be reviewed to identify candidates with minimum qualifications and/or desirables. Only those who meet the minimum qualifications and desirables (if applicable) will proceed to the next step in the recruitment process.Candidates' supplemental question responses may be evaluated and ranked. Depending on the number of applications, assessments and/or screening interviews may be conducted. Candidates who are successful in step 2 will be placed on the eligible list and may be considered for interview. Placement on the eligible list does not guarantee an interview or employment. All candidates will be notified of their status via email at each process step. Additional steps in the selection process will include a background check and a reference check. REASONABLE ACCOMMODATIONS: The Superior Court of California, County of San Bernardino, is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process may contact the Human Resources Office at (909) 521-3700 or via email at careers @sb-court.org . Individuals with hearing and/or speech impairments may also contact the recruiter for this position through the use of the California Relay Service by dialing 711. Physical Characteristics The physical and mental demands described in the job description are representative of those that employees must meet to perform the essential functions of this class successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The Superior Court of California, County of San Bernardino is an Equal Opportunity Employer- M/F/D/V. SUPERIOR COURT OF CALIFORNIA COUNTY OF SAN BERNARDINO BENEFITS SUMMARY The San Bernardino Superior Court offers a range of benefit programs for employees and their eligible dependents. These include medical, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.A summary of benefits is provided below. Health and Welfare Benefits MEDICAL: The Court offers a variety of comprehensive health plan options to fit individual employee needs. The Court contributes up to $200.00 in benefit plan dollars each pay period to help full-time employees pay for health premiums. In addition, the health plan subsidy the court contributes toward the employee cost is 57% of lowest cost HMO plan based on level of coverage. DENTAL: The dental subsidy is equivalent to 100% of the employee only DPPO coverage plan (but not less than twenty dollars {$20.00} per pay period.) VISION: Court-paid plan for employees. No co-pay/deductible for eye exams; frames and standard lenses or contact lenses (in lieu of standard lenses) every twelve (12) months. SHORT-TERM DISABILITY: Court-paid benefit that provides partial income replacement in the event that an employee is unable to work due to a non-work related disability. LIFE INSURANCE: Court-paid basic life insurance benefit of $50,000. Additional supplemental life and AD&D insurance benefits may be purchased voluntarily. MEDICAL REIMBURSEMENT ACCOUNT: Flexible Spending Account (FSA) that helps participating employees lower their taxable income. Under this plan, employees elect to set aside pre-tax money each pay period to pay for eligible out-of-pocket medical expenses for themselves and their eligible dependents that are not paid by insurance or reimbursed by any other benefit plan. DEPENDENT CARE ASSISTANCE PLAN: This is a type of Flexible Spending Account (FSA) that helps participating eligible employees lower their taxable income. Under this plan, employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. Leave Allowances VACATION: After completion of the requisite hours of continuous service (based on the bargaining unit), employees are eligible to use accrued vacation allowance. Depending on length of service, employees may accrue from 80 to 160 hours annually. ADMINISTRATIVE LEAVE: Forty (40) hours of additional leave to be used during the calendar year, prorated depending on start date. HOLIDAY: Fourteen (14) paid recognized holidays and the accrual of two (2) floating holidays annually. SICK LEAVE: Employees in regular positions accrue approximately 3.39 hours of sick leave per pay period to use during instances of authorized absence due to illness, injury, or medically related appointments. BEREAVEMENT LEAVE: ALL employees are eligible to receive a maximum of thirty-two (32) hours of paid leave per occurrence for bereavement leave due to the death of a person in the immediate family. Retirement and Deferred Compensation Plans RETIREMENT: The Court is a 1937 Act employer. More detailed information may be found by contacting SBCERA at (909) 885-7980 or toll-free at 1-877-722-3721 or by visiting the website at San Bernardino County Retirement Association. The Court does not pay into the Social Security system; however, it does contribute to Medicare. Retirement benefits subject to change. DEFERRED COMPENSATION: Employees are eligible to participate in the Court's 457 Deferred Compensation Plan. This is the supplemental retirement plan that permits employees to defer a certain portion of their pre or post tax salary, within certain Internal Revenue Service (IRS) limits, to an account maintained by an investment service provider. Participating employees in the pre-tax option postpone paying taxes on the deferred portion of their income. Additional Benefits TUITION BENEFIT: Employees with at least twelve (12) months of Court service will be allowed a maximum of $600.00 each fiscal year. These monies may be used for job related education or career development, book fees or to reimburse membership dues in professional organizations. CAR ALLOWANCE: Use of Court Vehicle. COMMUTER SERVICES: This program assists with providing information on carpools, rideshare matching, and public transportation options. The Court offers incentives for employees eligible to participating in Ridesharing activities. FLEXIBLE WORK SCHEDULE: The Court recognizes the importance of work/life balance. Employees may request alternative work scheduling or flexible work schedules when classifications meet the requirements. The Human Resources Department reserves the right to modify the benefit programs in accordance with the Personnel Rules and Regulations. Closing Date/Time: 5/5/2024 11:59 PM Pacific
Apr 13, 2024
Full Time
Description The San Bernardino Superior Court, County of San Bernardino, is seeking a Developer . Embark on a journey of innovation and creativity as a developer with our team. Join us in constructing cutting-edge solutions and shaping the digital landscape of tomorrow, where your passion for coding and problem-solving will thrive in an environment fueled by collaboration and innovation. Salary Updates 3% COLA increase effective October 2024; approximate bi-weekly range from $3,651-$4,665 Benefit Highlights VIEW THE 2024 BENEFITS GUIDE (Download PDF reader) . Telework/On-Site Opportunity This position is eligible for a full-time telework schedule. Telework must be completed from a pre-designated home-based location within the State of California, and employees may be required to report on-site to address business needs. Telework is at the sole discretion of the Court and may be rescinded immediately, without prior notice, based on the needs of the San Bernardino County Superior Court. About the Position Under general supervision, performs professional-level systems and business process analyses and designs, develops, codes, tests, implements, enhances and maintains applications and program modules including complex systems impacting court-wide operations; and performs related duties as assigned. Distinguishing Characteristics Developer is a single class responsible for assigned applications and design, development, maintenance and support duties for systems and program modules ranging from small to large scale, and more complex systems. Incumbent may also be responsible for ongoing maintenance and is expected to build and maintain strong customer focused relationships with the ability to work with managers and staff to ensure cost-effective, high-priority technology solutions for their needs and requirements. The Developer reports to an Information Technology Supervisor and assignments are typically received in general terms. Incumbents are expected to act independently within the framework of established policies, procedures and objectives. View the full job description . Essential Functions Typical duties of the Developer may include, but are not limited to: Interviews and works with managers, users and application analysts and development teams, to identify and document user business rules and processes, and data requirements; defines project scope for approval; develops and writes system and program specifications, diagrams processes and data flows; develops and demonstrates prototypes for approval; conducts project status meetings with managers, stakeholders and users.Designs, develops or modifies applications to meet user and court business requirements; designs system architecture; develops new applications and application enhancements and modifications; performs coding and debugging of programs, modules, and interfaces, utilizing applicable programming languages; develops menus, screens, scripts, queries, forms and reporting formats and capabilities.Researches, tests, evaluates and makes recommendations on potential software packages and development; provides input on hardware requirements; analyzes and documents test results following installations and upgrades; communicates with vendors on behalf of users to resolve problems.Designs and conducts unit and systems testing to ensure applications perform as designed and meet user requirements; analyzes test results and develops fixes to resolve problems identified; plans and executes conversion and installation processes; works with other information technology staff in executing comprehensive quality assurance processes; develops and implements security and access rights for applications.Uses best practices and techniques to achieve technical problem resolution for databases and applications; trains users on new applications and features; prepares training materials, user manuals and instructions, as well as system documentation.Develops and evaluates testing routines or procedures for adequacy, sufficiency and effectiveness; tests issues such as system integration, performance and system security on a regular schedule or after any major program modifications.Provides advanced technical support for the resolution of escalated user problems; analyzes, troubleshoots and resolves application information; answers technical questions and provides guidance to Systems Technicians, Analysts, and users on system functionalities and methods for correcting problems.Maintains up-to-date technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional associations.Represents the department on court-wide committees; provides expert guidance on technical operations; evaluates and executes application requests; presents solution/options to stakeholders.Develops functional requirements for systems including upgrades and new technology solutions; consults with vendors to define hardware and software requirements.Contributes to team efforts by performing highly detailed work on multiple concurrent tasks under strict deadlines; coordinates the work of other information technology staff related to application development processes.Performs other duties as assigned. Minimum Qualifications Graduation from an accredited four (4) year college or university with a major in management information systems, computer science or a closely related field, and at least three (3) years of progressively responsible professional experience involving applications development, implementation, support or maintenance; or an equivalent combination of education, training, and experience. Knowledge of: The Systems Development Life Cycle; Principles and practices of systems analysis and design; Applications development methodologies, tools and utilities; Programming theory and current programming languages used in court applications; Microsoft development stack using several of the following technologies: .NET Core 2, MS Visual Studio, C#, MVC, WebAPI, Entity Framework, Bootstrap, and/or CSS; Unit testing and performance optimization; Change management tools and processes, including source code control, versioning, branching, defect tracking and release management; Relational database theory, design rules and development practices, including data modeling, data flow and entity relationship analysis, data structure analysis and data access methods as they affect applications design; Network architecture and design concepts, including topologies, protocols and configuration as they affect applications design; Web-based technologies, and design and development methods and languages; Systems integration design concepts as they relate to applications design and development; Designing and working with n-tier architectures (UI, business logic, data access, and security); Standard business and operations support software, including work processing, spreadsheet, presentation, graphics and database programs; Court policies, procedures and practices regarding computer hardware, software and data security; Principles and practices of sound business communication; and, Court and departmental business processes commonly supported by applications. ************************************************************************************************************ Resumes will not be accepted in lieu of the required application and supplemental questions. Human Resources will review applications to identify candidates who meet the minimum qualifications; therefore, it is to your benefit to include all pertinent work experience. When listing court experience, please include the dates and classification of each position held, if there is more than one. Selection Process Applications will be reviewed to identify candidates with minimum qualifications and/or desirables. Only those who meet the minimum qualifications and desirables (if applicable) will proceed to the next step in the recruitment process.Candidates' supplemental question responses may be evaluated and ranked. Depending on the number of applications, assessments and/or screening interviews may be conducted. Candidates who are successful in step 2 will be placed on the eligible list and may be considered for interview. Placement on the eligible list does not guarantee an interview or employment. All candidates will be notified of their status via email at each process step. Additional steps in the selection process will include a background check and a reference check. REASONABLE ACCOMMODATIONS: The Superior Court of California, County of San Bernardino, is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process may contact the Human Resources Office at (909) 521-3700 or via email at careers @sb-court.org . Individuals with hearing and/or speech impairments may also contact the recruiter for this position through the use of the California Relay Service by dialing 711. Physical Characteristics The physical and mental demands described in the job description are representative of those that employees must meet to perform the essential functions of this class successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The Superior Court of California, County of San Bernardino is an Equal Opportunity Employer- M/F/D/V. SUPERIOR COURT OF CALIFORNIA COUNTY OF SAN BERNARDINO BENEFITS SUMMARY The San Bernardino Superior Court offers a range of benefit programs for employees and their eligible dependents. These include medical, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.A summary of benefits is provided below. Health and Welfare Benefits MEDICAL: The Court offers a variety of comprehensive health plan options to fit individual employee needs. The Court contributes up to $200.00 in benefit plan dollars each pay period to help full-time employees pay for health premiums. In addition, the health plan subsidy the court contributes toward the employee cost is 57% of lowest cost HMO plan based on level of coverage. DENTAL: The dental subsidy is equivalent to 100% of the employee only DPPO coverage plan (but not less than twenty dollars {$20.00} per pay period.) VISION: Court-paid plan for employees. No co-pay/deductible for eye exams; frames and standard lenses or contact lenses (in lieu of standard lenses) every twelve (12) months. SHORT-TERM DISABILITY: Court-paid benefit that provides partial income replacement in the event that an employee is unable to work due to a non-work related disability. LIFE INSURANCE: Court-paid basic life insurance benefit of $50,000. Additional supplemental life and AD&D insurance benefits may be purchased voluntarily. MEDICAL REIMBURSEMENT ACCOUNT: Flexible Spending Account (FSA) that helps participating employees lower their taxable income. Under this plan, employees elect to set aside pre-tax money each pay period to pay for eligible out-of-pocket medical expenses for themselves and their eligible dependents that are not paid by insurance or reimbursed by any other benefit plan. DEPENDENT CARE ASSISTANCE PLAN: This is a type of Flexible Spending Account (FSA) that helps participating eligible employees lower their taxable income. Under this plan, employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. Leave Allowances VACATION: After completion of the requisite hours of continuous service (based on the bargaining unit), employees are eligible to use accrued vacation allowance. Depending on length of service, employees may accrue from 80 to 160 hours annually. ADMINISTRATIVE LEAVE: Forty (40) hours of additional leave to be used during the calendar year, prorated depending on start date. HOLIDAY: Fourteen (14) paid recognized holidays and the accrual of two (2) floating holidays annually. SICK LEAVE: Employees in regular positions accrue approximately 3.39 hours of sick leave per pay period to use during instances of authorized absence due to illness, injury, or medically related appointments. BEREAVEMENT LEAVE: ALL employees are eligible to receive a maximum of thirty-two (32) hours of paid leave per occurrence for bereavement leave due to the death of a person in the immediate family. Retirement and Deferred Compensation Plans RETIREMENT: The Court is a 1937 Act employer. More detailed information may be found by contacting SBCERA at (909) 885-7980 or toll-free at 1-877-722-3721 or by visiting the website at San Bernardino County Retirement Association. The Court does not pay into the Social Security system; however, it does contribute to Medicare. Retirement benefits subject to change. DEFERRED COMPENSATION: Employees are eligible to participate in the Court's 457 Deferred Compensation Plan. This is the supplemental retirement plan that permits employees to defer a certain portion of their pre or post tax salary, within certain Internal Revenue Service (IRS) limits, to an account maintained by an investment service provider. Participating employees in the pre-tax option postpone paying taxes on the deferred portion of their income. Additional Benefits TUITION BENEFIT: Employees with at least twelve (12) months of Court service will be allowed a maximum of $600.00 each fiscal year. These monies may be used for job related education or career development, book fees or to reimburse membership dues in professional organizations. CAR ALLOWANCE: Use of Court Vehicle. COMMUTER SERVICES: This program assists with providing information on carpools, rideshare matching, and public transportation options. The Court offers incentives for employees eligible to participating in Ridesharing activities. FLEXIBLE WORK SCHEDULE: The Court recognizes the importance of work/life balance. Employees may request alternative work scheduling or flexible work schedules when classifications meet the requirements. The Human Resources Department reserves the right to modify the benefit programs in accordance with the Personnel Rules and Regulations. Closing Date/Time: 5/5/2024 11:59 PM Pacific
Stanislaus County, CA
Modesto, California, United States
About the Opportunity THE IDEAL CANDIDATE Workforce Development is seeking an individual that possesses leadership experience in Workforce Innovation Opportunity Act (WIOA), Welfare-to-Work (WTW), or Client Services/Business Services Workforce Development programs, and has knowledge of Federal, State and local regulations applicable to these programs. The candidate should be highly motivated, possess a positive attitude, organized, detailed oriented with the ability to thrive in a fast-paced, multi-faceted and performance-oriented environment. The candidate shall take initiative to problem solve, clarify job expectations and performance goals with employees, and give direction to and supervise a diverse workforce to develop a collaborative team environment. To learn more about the Workforce Development, click here . Click here for details THE POSITION The Family Services Supervisor reports to a manager and is the highest level in the Family Services series. Incumbents provide direct supervision to Family Services Specialists on a daily basis and are responsible for overseeing a major program. The Family Services Supervisor is distinguished from the lower class of Family Services Specialist IV in that the latter is the lead worker or specialized technical expert level of the Family Services series. The Family Services Supervisor is distinguished from the higher class of Manager in that the latter is responsible for multiple units and incumbents perform duties and represent the Agency independently within all areas of responsibility. ABOUT THE DEPARTMENT Stanislaus County Workforce Development (SCWD) is dedicated to developing a skilled workforce that strengthens business and contributes to the economic success of the community. With ninety-four allocated employees who work in five locations throughout Stanislaus County, SCWD prepares individuals for jobs that are in demand by local businesses and provides businesses with referrals of qualified job applicants. Administration, which includes the Human Resources/Safety, Facilities, Finance/Operations, Contracts & Planning, Marketing and Information Technology divisions, supports the day-to-day program activities of the Department. Support activities include accounting, audits, employee and participant payroll processing, State reporting, grant billing, budgeting, contract management/monitoring, legislative analysis and implementation, equipment management, data imaging, website management and inventory control. The Business Services Division markets resources available to employers through Workforce Development. These include services such as identifying and hiring qualified candidates, aligning training opportunities to meet the needs of employers and jobseekers, and working with employers to identify work-based learning opportunities. These services lead to client self-sufficiency and provide businesses with qualified job candidates. In addition, Business Services assists employers with labor market information, referrals to resources and job fairs to ensure the clients served obtain employment. Services available to employers include but are not limited to on-the-job training and work experience incumbent worker training. Additionally, the Department conducts Sector Strategy initiatives to enhance services provided to local businesses and assist in filling the skills gap in the local area with specific focus on the agriculture, manufacturing, construction, healthcare, logistics/warehousing, and the underserved sectors. The Client Services Division provides a wide range of employment and training services to adults, dislocated workers, Welfare to Work recipients and youth in the community through various programs at four Job Centers located across the County. Client Services staff provide job search assistance to the public, workshops to assist with résumé development, interviewing skills, and job retention. For those needing more assistance in finding employment, Client Services provides intensive career counseling and work experience, as well as funding for vocational training programs. Workforce Development provides innovative programs and direct resources to serve specialized populations such as veterans, homeless, non-custodial parents and the previously incarcerated. Unless otherwise provided, this position is part of the Classified Service of the County and is assigned to the Mid Management/Supervisory bargaining unit for labor relations purposes. Individuals who are in a full-time classification position are required to serve a twelve-month probationary period, which may be extended an additional six months, for a total of eighteen months. Incumbents may also be subject to overtime, standby, callback, weekend, holiday and shift assignments as identified in their MOU (Memorandum of Understanding). The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under the "Disability" tab. Typical Tasks Provides pre-approval of On-the-Job Training (OJT), Transitional Jobs, and Expanded Subsidized Employment contracts and coordinates with the Workforce Development Fiscal Department to close and de-obligate OJT's; Supervises and regularly meet with and evaluates the work of subordinate staff, recommends effective personnel actions related to: selection, performance, leaves of absence, grievances, disciplinary procedures, work schedules and assignments, and administers personnel and related policies and procedures; Plans, organizes, and directs the activities of the unit by signing/reviewing work, identifying training needs and providing in-service training as appropriate. Assists staff in resolving complex client problems and making referrals to other agencies and community resources; Responds to inquiries from customers, claimants, employers, and the general public by explaining applicable laws, regulations and administrative rules; Oversees Workforce Development services, access to labor market and job search information, customer assessment; Investigates complaints from Contractors, local businesses and Job seeker customers, establishes facts and determines action required; Uses the County Customer Relations Management System to resolve customer complaints and report results; Promotes customer services by contacting local, private, and public organizations; Represents the Agency at meetings, community and professional events, conferences at local, state and national level; and may represent management at various meetings; Monitors staff to ensure efficiency and quality of operations; Prepares various reports to support organizational planning; Provides input into the development/modification of internal and external unit policies, methods and procedures; Informs employees about management policies, procedures and goals and answers questions or obtains information from specialists when technical knowledge is required; Under the general guidance and supervision of a Workforce Development Manager, performs daily project management functions in support of department mission and objectives; Coordinates with local business and partner agencies to provide effective liaison with those organizations. Oversees special projects on behalf of the Division Manager; Conducts periodic Workflow Process analysis and recommends process improvements; Analyzes, interprets, and discusses legislation, statistics, Workforce Development rules and regulations to staff and the public. Makes decisions for policy and procedure implementations, evaluates the effectiveness of policies and procedures, and makes necessary changes as needed; Takes part in studies or research projects; chairs task groups and committees; works with local groups concerned about community problems; and develops handbook and procedure manuals; Assists in developing grants, budgets, policies and procedures for a section of the department; Participates in the development and presentation of training and staff development programs to enhance skills of professional and technical staff; Plans, implements, and evaluates new programs and new regulations and assists in the development of community resources for all programs; Provides leadership in collaborative projects and partnerships; Establishes and measures performance indicators in a way that will accomplish the Agency's/County's goals and objectives; May negotiate vendor contracts; Remains abreast of State and Federal regulations and industry innovations; Prepares/Receives correspondence and statistical reports related to the Division's work flow; Performs on short notice, other duties and special projects assigned; Meets with employers, including site selectors to discuss workforce related topics and develop solutions for meeting their workforce needs; Gathers and analyzes workforce information and statistical data, reach a conclusion, and provide information to Workforce Development staff, employers, site selectors, and community partners as requested; and Establishes and maintains cooperative working relationships with Workforce Development staff, employers, outside agencies, customers, and the general public. Minimum Qualifications (Knowledge, Skills, Abilities, Education/Experience) KNOWLEDGE Functions of public service agencies and the principles of public assistance and employment services; Principles of supervising, evaluating, and training; Personnel management practices; and equal employment opportunity related laws, rules and regulations; Public assistance and employment service methods and case management concepts, techniques of interviewing and recording social service cases; Social research methods; Public assistance and employment resources available in the community for referral or utilization in social service programs; Public speaking skills, presentation strategies, and facilitation skills; Principles of Federal, State and local levels of eligibility for public assistance programs and employment programs; General principles and techniques of interviewing, counseling, job search, recording, problem solving and goal setting in public assistance and employment programs; Current issues and socio-economic conditions and trends in the field of public assistance and employment programs; Community organization and social problems calling for the use of public and private community resources; Principles of individual and group behavior; Principles involved in the nature, growth and development of in-group processes; The laws, rules, and regulations governing the operation of the public social service agencies and eligibility and employment public assistance programs such as TANF/StanWORKS, Welfare to Work, Food Stamps, Medi-Cal, and General Assistance programs; Budget development and grant writing techniques; Total Quality Management and Baldrige criteria; and Computer programs dealing with databases, graphics, and spreadsheets. SKILLS/ABILITIES Effectively coordinate work of a unit with other units, supervisors, multi-disciplinary teams or community agencies; Analyze, interpret, and discuss legislation, court orders, statistics, departmental rules and programs, policies and procedures, regulations and trends; Gather and analyze information and statistical data, reach a conclusion and write narrative reports in a clear and concise manner using proper grammar suitable for public presentation; Interpret, explain and apply existing laws, rules and regulations to clients/families, the community or other agencies; Classify case problems and evaluate the effectiveness of effort in solving problems; Establish and maintain cooperative working relationships with other units, outside agencies, clients, multi-media partnerships and the general public; Promote self-sufficiency concepts to customers, staff and the community; Communicate with others of diverse ethnic, socio-economic and cultural backgrounds; Perform analysis, apply good judgment, responsible decision making and problem solving techniques in analyzing situations accurately and taking the most effective course of action; Quickly and flexibly take initiative to change direction and priorities while meeting deadlines and management expectations; Present oral and written reports clearly and concisely using proper grammar; Promote, encourage and garner staff support, ideas and participation for County events; Provide staff training in appropriate areas; Evaluate staff and recommend disciplinary action when appropriate; Assist in budget development and grant writing; Develop policies and procedures; Perform mathematical calculations using a calculator; and Perform the job ethically and within program guidelines. We recognize your time is valuable, please only apply if you meet the following required qualifications. EDUCATION/EXPERIENCE PATTERN I Bachelor's degree in Public Administration, Business Administration, Political Science, Humanities, Human Resource Management, Organizational Communication, Social Science, Sociology, Psychology, Social Work, Counseling or a closely related field; AND ONE OF THE FOLLOWING: One (1) year in the Stanislaus County class of Family Services Specialist IV; OR Two (2) years in the Stanislaus County class of Family Services Specialist III; OR Two (2) years of advanced journey/lead worker experience comparable to Family Services Specialist IV or Family Services Supervisor providing staff direction or supervision for the provision of services such as human resources, training, employment, vocational counseling, and/or social work. PATTERN II Graduation from college with an Associate of Science or Associate of Arts degree in Public Administration, Business Administration, Political Science, Humanities, Human Resource Management, Organizational Communication, Social Science, Sociology, Psychology, Social Work, Counseling or a closely related field; OR Completion of a combination of at least 30 semester units in Public Administration, Business Administration, Political Science, Humanities, Human Resource Management, Organizational Communication, Social Science, Sociology, Psychology, Social Work, Counseling or a closely related field; A ND ONE OF THE FOLLOWING: Two (2) years in the Stanislaus County class of Family Services Specialist IV; OR Three (3) years in the Stanislaus County class of Family Services Specialist III; OR Three (3) years of advanced journey/lead worker experience comparable to Family Services Specialist IV or Family Services Supervisor providing staff direction or supervision for the provision of services such as human resources, training, employment, vocational counseling, and/or social work. Proof of education is required for verification purposes at the time of application. Applicants who are unable to submit proof must call (209) 247-7668 to make other arrangements before 5:00 PM on the final filling date. Failure to submit proof or make other arrangements before the final filling deadline will results in disqualification. DESIRABLE QUALIFICATIONS In addition to the minimum qualifications, applicant screening will focus on the following desirable qualifications. Please list any of these qualifications you may have within the "Duties" section of the online application; Possess a Bachelor's Degree, or higher, in the specific areas of study of Business Administration, Public Administration, Human Resources Management, Marketing; OR At least two (2) years of full-time experience working with WIOA programs, Welfare to Work/TANF programs, Economic development programs, or Workforce development programs. Application and Selection Procedures APPLICATION PROCEDURES/FINAL FILING DATE Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications. RESUMES WILL NOT BE ACCEPTED IN LIEU OF COMPLETED APPLICATION. Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications. EXAMINATION PROCESS Most County recruitments consists of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County. Application Review and Screening . Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on. Written Examination . Applicants will be invited to participate in a written exam that tests knowledge for the position. Oral Examination . Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts. Eligible Lists . Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months but may be extended up to eighteen months. TENTATIVE RECRUITMENT SCHEDULE Application Deadline: May 6, 2024, at 5:00 PM Oral Examination: Week of May 13, 2024 Note: The eligible list generated from this recruitment may be used to fill future extra-help, part-time and full-time vacancies throughout Stanislaus County . GENERAL INFORMATION Final appointment will be conditional upon successfully passing a County paid pre-employment drug screening (if applicable for position) and a job-related background investigation. Some positions may require possession or the ability to obtain, and maintenance of a valid California Driver’s license or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions. Stanislaus County supports the good health of its workforce. More information is available at http://myclubwellness.org Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627. Benefits associated with this position can be found at Benefits Summary . Closing Date/Time: 5/6/2024 5:00 PM Pacific
Apr 23, 2024
Full Time
About the Opportunity THE IDEAL CANDIDATE Workforce Development is seeking an individual that possesses leadership experience in Workforce Innovation Opportunity Act (WIOA), Welfare-to-Work (WTW), or Client Services/Business Services Workforce Development programs, and has knowledge of Federal, State and local regulations applicable to these programs. The candidate should be highly motivated, possess a positive attitude, organized, detailed oriented with the ability to thrive in a fast-paced, multi-faceted and performance-oriented environment. The candidate shall take initiative to problem solve, clarify job expectations and performance goals with employees, and give direction to and supervise a diverse workforce to develop a collaborative team environment. To learn more about the Workforce Development, click here . Click here for details THE POSITION The Family Services Supervisor reports to a manager and is the highest level in the Family Services series. Incumbents provide direct supervision to Family Services Specialists on a daily basis and are responsible for overseeing a major program. The Family Services Supervisor is distinguished from the lower class of Family Services Specialist IV in that the latter is the lead worker or specialized technical expert level of the Family Services series. The Family Services Supervisor is distinguished from the higher class of Manager in that the latter is responsible for multiple units and incumbents perform duties and represent the Agency independently within all areas of responsibility. ABOUT THE DEPARTMENT Stanislaus County Workforce Development (SCWD) is dedicated to developing a skilled workforce that strengthens business and contributes to the economic success of the community. With ninety-four allocated employees who work in five locations throughout Stanislaus County, SCWD prepares individuals for jobs that are in demand by local businesses and provides businesses with referrals of qualified job applicants. Administration, which includes the Human Resources/Safety, Facilities, Finance/Operations, Contracts & Planning, Marketing and Information Technology divisions, supports the day-to-day program activities of the Department. Support activities include accounting, audits, employee and participant payroll processing, State reporting, grant billing, budgeting, contract management/monitoring, legislative analysis and implementation, equipment management, data imaging, website management and inventory control. The Business Services Division markets resources available to employers through Workforce Development. These include services such as identifying and hiring qualified candidates, aligning training opportunities to meet the needs of employers and jobseekers, and working with employers to identify work-based learning opportunities. These services lead to client self-sufficiency and provide businesses with qualified job candidates. In addition, Business Services assists employers with labor market information, referrals to resources and job fairs to ensure the clients served obtain employment. Services available to employers include but are not limited to on-the-job training and work experience incumbent worker training. Additionally, the Department conducts Sector Strategy initiatives to enhance services provided to local businesses and assist in filling the skills gap in the local area with specific focus on the agriculture, manufacturing, construction, healthcare, logistics/warehousing, and the underserved sectors. The Client Services Division provides a wide range of employment and training services to adults, dislocated workers, Welfare to Work recipients and youth in the community through various programs at four Job Centers located across the County. Client Services staff provide job search assistance to the public, workshops to assist with résumé development, interviewing skills, and job retention. For those needing more assistance in finding employment, Client Services provides intensive career counseling and work experience, as well as funding for vocational training programs. Workforce Development provides innovative programs and direct resources to serve specialized populations such as veterans, homeless, non-custodial parents and the previously incarcerated. Unless otherwise provided, this position is part of the Classified Service of the County and is assigned to the Mid Management/Supervisory bargaining unit for labor relations purposes. Individuals who are in a full-time classification position are required to serve a twelve-month probationary period, which may be extended an additional six months, for a total of eighteen months. Incumbents may also be subject to overtime, standby, callback, weekend, holiday and shift assignments as identified in their MOU (Memorandum of Understanding). The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under the "Disability" tab. Typical Tasks Provides pre-approval of On-the-Job Training (OJT), Transitional Jobs, and Expanded Subsidized Employment contracts and coordinates with the Workforce Development Fiscal Department to close and de-obligate OJT's; Supervises and regularly meet with and evaluates the work of subordinate staff, recommends effective personnel actions related to: selection, performance, leaves of absence, grievances, disciplinary procedures, work schedules and assignments, and administers personnel and related policies and procedures; Plans, organizes, and directs the activities of the unit by signing/reviewing work, identifying training needs and providing in-service training as appropriate. Assists staff in resolving complex client problems and making referrals to other agencies and community resources; Responds to inquiries from customers, claimants, employers, and the general public by explaining applicable laws, regulations and administrative rules; Oversees Workforce Development services, access to labor market and job search information, customer assessment; Investigates complaints from Contractors, local businesses and Job seeker customers, establishes facts and determines action required; Uses the County Customer Relations Management System to resolve customer complaints and report results; Promotes customer services by contacting local, private, and public organizations; Represents the Agency at meetings, community and professional events, conferences at local, state and national level; and may represent management at various meetings; Monitors staff to ensure efficiency and quality of operations; Prepares various reports to support organizational planning; Provides input into the development/modification of internal and external unit policies, methods and procedures; Informs employees about management policies, procedures and goals and answers questions or obtains information from specialists when technical knowledge is required; Under the general guidance and supervision of a Workforce Development Manager, performs daily project management functions in support of department mission and objectives; Coordinates with local business and partner agencies to provide effective liaison with those organizations. Oversees special projects on behalf of the Division Manager; Conducts periodic Workflow Process analysis and recommends process improvements; Analyzes, interprets, and discusses legislation, statistics, Workforce Development rules and regulations to staff and the public. Makes decisions for policy and procedure implementations, evaluates the effectiveness of policies and procedures, and makes necessary changes as needed; Takes part in studies or research projects; chairs task groups and committees; works with local groups concerned about community problems; and develops handbook and procedure manuals; Assists in developing grants, budgets, policies and procedures for a section of the department; Participates in the development and presentation of training and staff development programs to enhance skills of professional and technical staff; Plans, implements, and evaluates new programs and new regulations and assists in the development of community resources for all programs; Provides leadership in collaborative projects and partnerships; Establishes and measures performance indicators in a way that will accomplish the Agency's/County's goals and objectives; May negotiate vendor contracts; Remains abreast of State and Federal regulations and industry innovations; Prepares/Receives correspondence and statistical reports related to the Division's work flow; Performs on short notice, other duties and special projects assigned; Meets with employers, including site selectors to discuss workforce related topics and develop solutions for meeting their workforce needs; Gathers and analyzes workforce information and statistical data, reach a conclusion, and provide information to Workforce Development staff, employers, site selectors, and community partners as requested; and Establishes and maintains cooperative working relationships with Workforce Development staff, employers, outside agencies, customers, and the general public. Minimum Qualifications (Knowledge, Skills, Abilities, Education/Experience) KNOWLEDGE Functions of public service agencies and the principles of public assistance and employment services; Principles of supervising, evaluating, and training; Personnel management practices; and equal employment opportunity related laws, rules and regulations; Public assistance and employment service methods and case management concepts, techniques of interviewing and recording social service cases; Social research methods; Public assistance and employment resources available in the community for referral or utilization in social service programs; Public speaking skills, presentation strategies, and facilitation skills; Principles of Federal, State and local levels of eligibility for public assistance programs and employment programs; General principles and techniques of interviewing, counseling, job search, recording, problem solving and goal setting in public assistance and employment programs; Current issues and socio-economic conditions and trends in the field of public assistance and employment programs; Community organization and social problems calling for the use of public and private community resources; Principles of individual and group behavior; Principles involved in the nature, growth and development of in-group processes; The laws, rules, and regulations governing the operation of the public social service agencies and eligibility and employment public assistance programs such as TANF/StanWORKS, Welfare to Work, Food Stamps, Medi-Cal, and General Assistance programs; Budget development and grant writing techniques; Total Quality Management and Baldrige criteria; and Computer programs dealing with databases, graphics, and spreadsheets. SKILLS/ABILITIES Effectively coordinate work of a unit with other units, supervisors, multi-disciplinary teams or community agencies; Analyze, interpret, and discuss legislation, court orders, statistics, departmental rules and programs, policies and procedures, regulations and trends; Gather and analyze information and statistical data, reach a conclusion and write narrative reports in a clear and concise manner using proper grammar suitable for public presentation; Interpret, explain and apply existing laws, rules and regulations to clients/families, the community or other agencies; Classify case problems and evaluate the effectiveness of effort in solving problems; Establish and maintain cooperative working relationships with other units, outside agencies, clients, multi-media partnerships and the general public; Promote self-sufficiency concepts to customers, staff and the community; Communicate with others of diverse ethnic, socio-economic and cultural backgrounds; Perform analysis, apply good judgment, responsible decision making and problem solving techniques in analyzing situations accurately and taking the most effective course of action; Quickly and flexibly take initiative to change direction and priorities while meeting deadlines and management expectations; Present oral and written reports clearly and concisely using proper grammar; Promote, encourage and garner staff support, ideas and participation for County events; Provide staff training in appropriate areas; Evaluate staff and recommend disciplinary action when appropriate; Assist in budget development and grant writing; Develop policies and procedures; Perform mathematical calculations using a calculator; and Perform the job ethically and within program guidelines. We recognize your time is valuable, please only apply if you meet the following required qualifications. EDUCATION/EXPERIENCE PATTERN I Bachelor's degree in Public Administration, Business Administration, Political Science, Humanities, Human Resource Management, Organizational Communication, Social Science, Sociology, Psychology, Social Work, Counseling or a closely related field; AND ONE OF THE FOLLOWING: One (1) year in the Stanislaus County class of Family Services Specialist IV; OR Two (2) years in the Stanislaus County class of Family Services Specialist III; OR Two (2) years of advanced journey/lead worker experience comparable to Family Services Specialist IV or Family Services Supervisor providing staff direction or supervision for the provision of services such as human resources, training, employment, vocational counseling, and/or social work. PATTERN II Graduation from college with an Associate of Science or Associate of Arts degree in Public Administration, Business Administration, Political Science, Humanities, Human Resource Management, Organizational Communication, Social Science, Sociology, Psychology, Social Work, Counseling or a closely related field; OR Completion of a combination of at least 30 semester units in Public Administration, Business Administration, Political Science, Humanities, Human Resource Management, Organizational Communication, Social Science, Sociology, Psychology, Social Work, Counseling or a closely related field; A ND ONE OF THE FOLLOWING: Two (2) years in the Stanislaus County class of Family Services Specialist IV; OR Three (3) years in the Stanislaus County class of Family Services Specialist III; OR Three (3) years of advanced journey/lead worker experience comparable to Family Services Specialist IV or Family Services Supervisor providing staff direction or supervision for the provision of services such as human resources, training, employment, vocational counseling, and/or social work. Proof of education is required for verification purposes at the time of application. Applicants who are unable to submit proof must call (209) 247-7668 to make other arrangements before 5:00 PM on the final filling date. Failure to submit proof or make other arrangements before the final filling deadline will results in disqualification. DESIRABLE QUALIFICATIONS In addition to the minimum qualifications, applicant screening will focus on the following desirable qualifications. Please list any of these qualifications you may have within the "Duties" section of the online application; Possess a Bachelor's Degree, or higher, in the specific areas of study of Business Administration, Public Administration, Human Resources Management, Marketing; OR At least two (2) years of full-time experience working with WIOA programs, Welfare to Work/TANF programs, Economic development programs, or Workforce development programs. Application and Selection Procedures APPLICATION PROCEDURES/FINAL FILING DATE Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications. RESUMES WILL NOT BE ACCEPTED IN LIEU OF COMPLETED APPLICATION. Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications. EXAMINATION PROCESS Most County recruitments consists of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County. Application Review and Screening . Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on. Written Examination . Applicants will be invited to participate in a written exam that tests knowledge for the position. Oral Examination . Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts. Eligible Lists . Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months but may be extended up to eighteen months. TENTATIVE RECRUITMENT SCHEDULE Application Deadline: May 6, 2024, at 5:00 PM Oral Examination: Week of May 13, 2024 Note: The eligible list generated from this recruitment may be used to fill future extra-help, part-time and full-time vacancies throughout Stanislaus County . GENERAL INFORMATION Final appointment will be conditional upon successfully passing a County paid pre-employment drug screening (if applicable for position) and a job-related background investigation. Some positions may require possession or the ability to obtain, and maintenance of a valid California Driver’s license or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions. Stanislaus County supports the good health of its workforce. More information is available at http://myclubwellness.org Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627. Benefits associated with this position can be found at Benefits Summary . Closing Date/Time: 5/6/2024 5:00 PM Pacific
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER: Y1409C First Day of Filing: January 17, 2024, at 8:00 a.m. (PT) - Until needs of the department are met and is subject to closure without prior notice. TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY NO OUT-OF-CLASS EXPERIENCE OR WITHHOLDS ARE ALLOWED FOR THIS EXAMINATION. Correctional Health Services - 20% Recruitment and Retention Bonus The County of Los Angeles is currently offering up to a 20% bonus for full-time Health Information Management Supervisor positions hired by Correctional Health Services and working on-site in a designated facility to meet critical healthcare needs for the uniquely underserved jail population. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Supervises and participates in the work of a group of technical staff engaged in coding and auditing patient medical records in a County medical facility. Essential Job Functions Provides oversight and supervision of Release of Information (ROI) team including training, performance management and workflow. Conduct staff meetings, ensure staff development as well as provide orientation and training. Responsible for developing and providing training for all new staff as well as process improvement training for current staff. Prepares and conducts performance reviews for staff with review by the department leadership. Keeps Health Information leadership informed on staff performance and helps to identify training opportunities. Provides feedback and makes recommendations for commendations, performance reviews and progressive disciplinary actions. Identifies and evaluates areas that may need improvement and works with leadership to develop and implement solutions that will streamline processes and improve workflows. Serves as a liaison for all audits. Submits specific audits to the Compliance department to get approval. Input all audit requests into tracking system and prepares records. Works with tight deadlines while dealing directly with audit entities, both private and government, on billing and payment. Administers all chart reviews by meeting patients and/or attorneys in person at a clinic site to review records with them. Works closely with Legal, Compliance, Risk and Information Technology on Health Information Management (HIM) operations system and legal issues. Responsible for dealing with escalating situations by communicating with attorneys, law enforcement, auditors, and insurance company representatives as well as a variety of other professionals. Diffusing situations by expediting their requests, answering questions and educating on processes. Prepares biweekly reports to HIM Leaderships by utilizing the ROI module, works queues and reports in established systems. Creates reports within system that show incoming and outgoing volumes for all requestor types. Provides reports to management and monitors activity. Takes action as necessary by adjusting staff and managing workflow proactively avoiding instances of overtime. Manages the daily workload by making sure work queues in established systems are maintained and completed in a timely manner. Keeps up to date on HIPAA, STATE requirements and compliance rules to serve as a subject matter expert. Trains staff and keep them up to date. Completes online incident reporting when breeches occur and submits for leadership review. Reviews breech details and develops solutions to prevent further breeches and makes recommendations for improvement to management. Prevents possible breeches by maintaining quality assurance (QA) for the department. Follows protocol for QA for all ROI requests and hold employees accountable for high quality. Responsible for meeting quality goals monthly. Responsible for supporting accuracy and timeliness of all chart analysis and re-analysis tasks and notification steps for the Physician Suspension cycle. Ensures email delivery of notifications, pre-suspension warnings, and final suspension selection to physicians, their clinical department, hospital leadership. Monitors and ensures daily tracking and follow-up by staff to obtain all pending reports required to complete coding and billing of cases for timely hospital reimbursement and facility quality of care reporting. Ensures physician satisfaction regarding chart completion activities by making certain that prompt and appropriate guidance and assistance is provided by HIM subordinate staff. Functions as resource and support center for issues pertaining to electronic record entries, dictations, corrections, additions, and completion to obtain regulatory compliance. Responsible for performing quality reviews of medical records to assess regulatory compliance with completeness of data and information, timeliness, accuracy, and authentication requirements. Follows through until correction and/or completion processes are completed. Maintains necessary documentation to identify errors and substantiate correction. Monitors performance of transcription service including resolution of issues preventing the interface of documents into the electronic medical record. Maintains liaison with the HIM-EHR team and leadership to review, correct, and improve record deficiency workflows and reports. Provides orientation to incoming residents and house staff, and new attending physicians on record completion requirements. Works closely with the enterprise Master Patient Index (EMPI) team, and with Patient Registration/Admitting, and Patient Financial Services (PFS) to identify and help resolve issues arising from inaccurate patient data. Generates weekly and end of month reports to track productivity and statistically relevant data. Performs analysis upon the statistical data to engage process improvement and increase efficiency. Maintains, updates, and validates statistical data for incomplete records, quality reviews, and for data submission to various State disease registries as needed. Assists with the development of policies and procedures related to release of information, medical record data and documentation integrity and data management, including standards, usage, operations, documentation, training, interfaces, security, and integrity. Participates in projects and meetings as required in order to address ROI, chart completion and data integrity issues. Actively fosters staff development, including training and re-training as needed. Has regular one-on-one meetings with employees. Holds Unit meetings as necessary. Maintains and coordinates adequate scheduling and staffing to support operational needs. Performs other pertinent duties as assigned by HIM Leadership. Requirements SELECTION REQUIREMENTS: Option I: Registered Health Information Technician (RHIT) certification by the American Health Information Management Association (AHIMA), and three (3) years of technical health information* experience, including medical records coding. One (1) year of the required experience must have been in a supervisory** or senior/lead*** capacity over other Health Information staff. Option II: Registered Health Information Administrator (RHIA) certification by AHIMA, completion of a Bachelor’s degree in Health Information Management, accredited by the Commission on Accreditation for Health Informatics and Information Management Education and two (2) years of technical health information* experience, including medical records coding. One (1) year of the required experience must have been in a supervisory** capacity in a Health Information Management department. *Technical health information experience may include but is not limited to reviewing electronic medical record physician documentation, abstracting information from the medical record documentation, applying knowledge of regulatory requirements pertaining to medical record documentation, and applying knowledge of privacy laws to ensure facility compliance. **Supervisory in the County of Los Angeles is defined as:provides direct supervision to planning, assigning, and reviewing work of staff of the unit, evaluating employee performance, counseling, and recommending discipline. *** For this examination, senior/lead experience is defined as assigning, coordinating, and reviewing the work, ensuring proper work methods are followed, and providing technical assistance and training. Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. LICENSE: A valid California Class “C” Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants that possess the following desirable qualifications: Health Information Management**** experience in an acute care/large academic medical center setting***** or integrated healthcare system****** Project management******* experience within healthcare Experience with Microsoft office suite, specifically EXCEL, POWERPOINT, WORD, and Visio Experience managing a Release of Information Unit. Certified in Healthcare Privacy and Security (CHPS) certificate from the American Health Information Management Association (AHIMA) or Certified in Healthcare Privacy Compliance (CHPC) from the Health Care Compliance Association ****Health Information Management experience includes but is not limited to managing abstracting and coding functions or acting as the first assistant of a Health Information Management Division. *****Large academic medical center setting is defined as a teaching hospital with over 400 licensed beds. ******I ntegrated healthcare system is health care coverage that organizes doctors, hospitals, and other providers into groups in order to enhance the quality and cost effectiveness of medical treatment. *******Project management experience within healthcare includes but is not limited to supporting, leading, and contributing to process improvement projects where change management strategies are necessary in meeting targeted program objectives and timelines. SPECIAL REQUIREMENT INFORMATION : In order to qualify and receive credit, you must include a legible photocopy of your official certificate, official degree, official transcripts, or official letter from the accredited institution which shows the area of specialization with your online application, at the time of filing . If you are unable to attach required/supporting documents during the application submission, you may email the documents to Tanisha Buggs at tbuggs@dhs.lacounty.gov within seven (7) calendar days of filing your online application or you will not receive credit. Please include your name (as it appears on your online application), the exam title and exam number in the email message. Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. Certificate Information: Please ensure the Certification/License Section of the application is completed. Provide the title of the certificate, the number, date issued, date of expiration and the name of the issuing agency as specified in the Selection Requirements. Additional Information EXAMINATION CONTENT: An evaluation of your education, experience, desirable qualifications and supplemental questionnaire based on your application information weighted 100%. Candidates must achieve a passing score of 70% or higher on this examination in order to be added to the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be added to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION: Appointees may be required to work any shift , including evenings, nights, weekends, and holidays. The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. VACANCY INFORMATION: The resulting eligible register will be used to fill vacancies in the Department of Health Services (DHS) throughout Los Angeles County as they occur. APPLICATION AND FILING INFORMATION: How to Apply Applications must be submitted online only. Applications submitted by U.S Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the 5:00 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected . SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. TESTING ACCOMMODATION COORDINATOR CONTACT: If you need accommodation to take the assessment, let us know by contacting the ADA/Testing Coordinator at (323) 914-7111. The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. DEPARTMENT CONTACT: Tanisha Buggs, Exam Analyst (213) 288-7000 tbuggs@dhs.lacounty.gov CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information EXAM NUMBER: Y1409C First Day of Filing: January 17, 2024, at 8:00 a.m. (PT) - Until needs of the department are met and is subject to closure without prior notice. TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY NO OUT-OF-CLASS EXPERIENCE OR WITHHOLDS ARE ALLOWED FOR THIS EXAMINATION. Correctional Health Services - 20% Recruitment and Retention Bonus The County of Los Angeles is currently offering up to a 20% bonus for full-time Health Information Management Supervisor positions hired by Correctional Health Services and working on-site in a designated facility to meet critical healthcare needs for the uniquely underserved jail population. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Supervises and participates in the work of a group of technical staff engaged in coding and auditing patient medical records in a County medical facility. Essential Job Functions Provides oversight and supervision of Release of Information (ROI) team including training, performance management and workflow. Conduct staff meetings, ensure staff development as well as provide orientation and training. Responsible for developing and providing training for all new staff as well as process improvement training for current staff. Prepares and conducts performance reviews for staff with review by the department leadership. Keeps Health Information leadership informed on staff performance and helps to identify training opportunities. Provides feedback and makes recommendations for commendations, performance reviews and progressive disciplinary actions. Identifies and evaluates areas that may need improvement and works with leadership to develop and implement solutions that will streamline processes and improve workflows. Serves as a liaison for all audits. Submits specific audits to the Compliance department to get approval. Input all audit requests into tracking system and prepares records. Works with tight deadlines while dealing directly with audit entities, both private and government, on billing and payment. Administers all chart reviews by meeting patients and/or attorneys in person at a clinic site to review records with them. Works closely with Legal, Compliance, Risk and Information Technology on Health Information Management (HIM) operations system and legal issues. Responsible for dealing with escalating situations by communicating with attorneys, law enforcement, auditors, and insurance company representatives as well as a variety of other professionals. Diffusing situations by expediting their requests, answering questions and educating on processes. Prepares biweekly reports to HIM Leaderships by utilizing the ROI module, works queues and reports in established systems. Creates reports within system that show incoming and outgoing volumes for all requestor types. Provides reports to management and monitors activity. Takes action as necessary by adjusting staff and managing workflow proactively avoiding instances of overtime. Manages the daily workload by making sure work queues in established systems are maintained and completed in a timely manner. Keeps up to date on HIPAA, STATE requirements and compliance rules to serve as a subject matter expert. Trains staff and keep them up to date. Completes online incident reporting when breeches occur and submits for leadership review. Reviews breech details and develops solutions to prevent further breeches and makes recommendations for improvement to management. Prevents possible breeches by maintaining quality assurance (QA) for the department. Follows protocol for QA for all ROI requests and hold employees accountable for high quality. Responsible for meeting quality goals monthly. Responsible for supporting accuracy and timeliness of all chart analysis and re-analysis tasks and notification steps for the Physician Suspension cycle. Ensures email delivery of notifications, pre-suspension warnings, and final suspension selection to physicians, their clinical department, hospital leadership. Monitors and ensures daily tracking and follow-up by staff to obtain all pending reports required to complete coding and billing of cases for timely hospital reimbursement and facility quality of care reporting. Ensures physician satisfaction regarding chart completion activities by making certain that prompt and appropriate guidance and assistance is provided by HIM subordinate staff. Functions as resource and support center for issues pertaining to electronic record entries, dictations, corrections, additions, and completion to obtain regulatory compliance. Responsible for performing quality reviews of medical records to assess regulatory compliance with completeness of data and information, timeliness, accuracy, and authentication requirements. Follows through until correction and/or completion processes are completed. Maintains necessary documentation to identify errors and substantiate correction. Monitors performance of transcription service including resolution of issues preventing the interface of documents into the electronic medical record. Maintains liaison with the HIM-EHR team and leadership to review, correct, and improve record deficiency workflows and reports. Provides orientation to incoming residents and house staff, and new attending physicians on record completion requirements. Works closely with the enterprise Master Patient Index (EMPI) team, and with Patient Registration/Admitting, and Patient Financial Services (PFS) to identify and help resolve issues arising from inaccurate patient data. Generates weekly and end of month reports to track productivity and statistically relevant data. Performs analysis upon the statistical data to engage process improvement and increase efficiency. Maintains, updates, and validates statistical data for incomplete records, quality reviews, and for data submission to various State disease registries as needed. Assists with the development of policies and procedures related to release of information, medical record data and documentation integrity and data management, including standards, usage, operations, documentation, training, interfaces, security, and integrity. Participates in projects and meetings as required in order to address ROI, chart completion and data integrity issues. Actively fosters staff development, including training and re-training as needed. Has regular one-on-one meetings with employees. Holds Unit meetings as necessary. Maintains and coordinates adequate scheduling and staffing to support operational needs. Performs other pertinent duties as assigned by HIM Leadership. Requirements SELECTION REQUIREMENTS: Option I: Registered Health Information Technician (RHIT) certification by the American Health Information Management Association (AHIMA), and three (3) years of technical health information* experience, including medical records coding. One (1) year of the required experience must have been in a supervisory** or senior/lead*** capacity over other Health Information staff. Option II: Registered Health Information Administrator (RHIA) certification by AHIMA, completion of a Bachelor’s degree in Health Information Management, accredited by the Commission on Accreditation for Health Informatics and Information Management Education and two (2) years of technical health information* experience, including medical records coding. One (1) year of the required experience must have been in a supervisory** capacity in a Health Information Management department. *Technical health information experience may include but is not limited to reviewing electronic medical record physician documentation, abstracting information from the medical record documentation, applying knowledge of regulatory requirements pertaining to medical record documentation, and applying knowledge of privacy laws to ensure facility compliance. **Supervisory in the County of Los Angeles is defined as:provides direct supervision to planning, assigning, and reviewing work of staff of the unit, evaluating employee performance, counseling, and recommending discipline. *** For this examination, senior/lead experience is defined as assigning, coordinating, and reviewing the work, ensuring proper work methods are followed, and providing technical assistance and training. Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. LICENSE: A valid California Class “C” Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants that possess the following desirable qualifications: Health Information Management**** experience in an acute care/large academic medical center setting***** or integrated healthcare system****** Project management******* experience within healthcare Experience with Microsoft office suite, specifically EXCEL, POWERPOINT, WORD, and Visio Experience managing a Release of Information Unit. Certified in Healthcare Privacy and Security (CHPS) certificate from the American Health Information Management Association (AHIMA) or Certified in Healthcare Privacy Compliance (CHPC) from the Health Care Compliance Association ****Health Information Management experience includes but is not limited to managing abstracting and coding functions or acting as the first assistant of a Health Information Management Division. *****Large academic medical center setting is defined as a teaching hospital with over 400 licensed beds. ******I ntegrated healthcare system is health care coverage that organizes doctors, hospitals, and other providers into groups in order to enhance the quality and cost effectiveness of medical treatment. *******Project management experience within healthcare includes but is not limited to supporting, leading, and contributing to process improvement projects where change management strategies are necessary in meeting targeted program objectives and timelines. SPECIAL REQUIREMENT INFORMATION : In order to qualify and receive credit, you must include a legible photocopy of your official certificate, official degree, official transcripts, or official letter from the accredited institution which shows the area of specialization with your online application, at the time of filing . If you are unable to attach required/supporting documents during the application submission, you may email the documents to Tanisha Buggs at tbuggs@dhs.lacounty.gov within seven (7) calendar days of filing your online application or you will not receive credit. Please include your name (as it appears on your online application), the exam title and exam number in the email message. Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. Certificate Information: Please ensure the Certification/License Section of the application is completed. Provide the title of the certificate, the number, date issued, date of expiration and the name of the issuing agency as specified in the Selection Requirements. Additional Information EXAMINATION CONTENT: An evaluation of your education, experience, desirable qualifications and supplemental questionnaire based on your application information weighted 100%. Candidates must achieve a passing score of 70% or higher on this examination in order to be added to the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be added to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION: Appointees may be required to work any shift , including evenings, nights, weekends, and holidays. The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. VACANCY INFORMATION: The resulting eligible register will be used to fill vacancies in the Department of Health Services (DHS) throughout Los Angeles County as they occur. APPLICATION AND FILING INFORMATION: How to Apply Applications must be submitted online only. Applications submitted by U.S Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the 5:00 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected . SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. TESTING ACCOMMODATION COORDINATOR CONTACT: If you need accommodation to take the assessment, let us know by contacting the ADA/Testing Coordinator at (323) 914-7111. The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. DEPARTMENT CONTACT: Tanisha Buggs, Exam Analyst (213) 288-7000 tbuggs@dhs.lacounty.gov CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 For detailed information, please click here
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Legal Assistant (Gr 13-14) - Office of Jury Commissioner Pay Grade: Grade 13 Starting Pay: $59,047.98 Departmental Mission Statement: The core mission of the Office of Jury Commissioner is to provide randomly selected pools of eligible jurors, representative of the community from which they are drawn, to each of the jury courts of the Commonwealth of Massachusetts, in accordance with the needs of those courts and the direction of the Trial Court. The OJC is committed to educating the public on the value and responsibility of serving as a juror, and to providing courteous, professional service to the public and the courts. Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: Working within the Legal Department of the Office ofJuryCommissioner (OJC), the Legal Assistant is responsible forresponding to all telephone and written inquiries pertaining to juror delinquency matters.The Legal Assistant assists jurors in matters of delinquency resolution and juror compensation. The Legal Assistant works with juror records in connection with the prosecution of delinquency matters and various projects. The Legal Assistant assists in the generation of delinquency notices and applications for criminal complaint. The Legal Assistant prepares hearing lists and other documents related to show cause hearings. The Legal Assistant communicates with court personnel regarding show cause hearings and related matters. The Legal Assistant provides administrative support to OJC attorneys at show cause hearings. The Legal Assistant assists other Legal Department personnel and OJC personnel as needed and may assist with projects. The position title above the entry level performs more complex and varied work. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position title within this series consistent with the specifications of the higher-level position title. The position title reverts to the entry level when there is a vacancy. Legal Assistant I - This is the entry level position title within this series. Employees are expected to perform the full range of entry level duties for this series. Legal Assistant II - This is the second level position title within this series. Employees are expected to perform higher level duties which require more knowledge of policies and procedures and to exercise more independent judgment. Duties: Legal Assistant I Duties: Working under the direction of the Delinquent Juror Prosecution Program Administrator and the supervision of the Legal Counsel and Deputy Legal Counsel, the Legal Assistant I: Provides customer service to jurors, attorneys, court personnel and the general public. This includes providing assistance to jurors in matters of delinquency resolution and juror compensation. May use specialized communication skills in performing these duties. Reviews and responds to written and oral requests, including telephone requests, for information from jurors, attorneys, court personnel and the general public. This includes sending notices to jurors regarding their delinquency status. Performs administrative support duties such as sorting mail and other incoming correspondence, processing outgoing mail and other correspondence, and preparing documents for archiving. Maintains statistical data. Prepares a variety of reports using spreadsheets, the OJC’s juror management software system and similar software. Receives training and assists experienced users on the OJC’s juror management software system, including jury service schedule and location changes, juror service disqualification processing and delinquency-related notice generation. Reviews and analyzes juror history records in connection with juror service disqualifications, which includes identifying discrepancies and taking action to resolve such discrepancies within established guidelines or referring unusual problems to a supervisor. This includes using a web application to access archived documents. Prepares legal documents such as applications for criminal complaint and pleadings for filing. Assists in preparing notices of hearing on application for criminal complaint for mailing. Provides assistance to Legal Counsel and Deputy Legal Counsel at show cause hearings on applications for criminal complaint. Provides post-show cause hearing support to Legal Counsel and Deputy Legal Counsel, including preparing and mailing hearing-related correspondence to delinquent jurors. Backs up Telephone Schedulers, Data Entry personnel, Operations Coordinators, and other OJC personnel as required. Assists with special projects as required. Performs related duties as required. Legal Assistant II Duties: Working under the direction of the Delinquent Juror Prosecution Program Administrator and the supervision of the Legal Counsel and Deputy Legal Counsel, the Legal Assistant II: Responds to more difficult and sensitive requests for information from jurors, attorneys, court personnel and the general public. Serves as resource person to employees in the office and to employees in other offices, including answering questions and assisting in resolving problems. Performs advanced analysis of juror history records in connection with projects, exercising independent judgment concerning appropriate action. Assists in the preparation of statistical and written reports; and may prepare such reports independently. Backs up Delinquent Juror Prosecution Program Administrator as required. Provides administrative support to the DJPP Administrator for special projects and initiatives. Prepares a variety of documents and correspondence requiring knowledge of statutes, office policies, and the OJC’s juror management software system. Assists in the training of new employees. Performs special projects as required. Performs all of the duties of the lower level as required; Performs related duties as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Legal Assistant. Legal Assistant I Requirements: Graduation from high school or its equivalent; Associate degree preferred. Clerical and customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. Ability to perform routine data entry at an acceptable rate of speed. Ability to communicate effectively with others. Ability to serve the public and others with business with the OJC in a courteous and professional manner. Knowledge of grammar, spelling, and punctuation. Ability to identify problems and take appropriate action within established guidelines. Strong organizational skills and critical thinking skills. Ability to work independently and follow oral and written instructions. Ability to work on multiple projects simultaneously, independently and as a member of a team; Excellent telephone etiquette. Legal Assistant II Requirements: Three years of experience as a Legal Assistant I. Demonstrated understanding of OJC’s juror management software system as well as all of the procedures related to the Delinquent Juror Prosecution Program. Demonstrated knowledge of court and jury system policies and procedures and demonstrated ability to apply those policies and procedures to inquiries and assignments. Demonstrated ability to provide excellent customer service. Demonstrated ability to respond to more difficult and sensitive requests for information. Demonstrated ability to provide specialized or technical information. Demonstrated ability to identify problems and to take appropriate action within established guidelines or work with supervisors and senior managers to develop feasible solutions. Demonstrated ability to work on multiple projects simultaneously, independently and as a member of a team. Demonstrated ability to exercise judgment and to work without close supervision. Closing Date/Time: 2024-07-22
Apr 19, 2024
Full Time
Title: Legal Assistant (Gr 13-14) - Office of Jury Commissioner Pay Grade: Grade 13 Starting Pay: $59,047.98 Departmental Mission Statement: The core mission of the Office of Jury Commissioner is to provide randomly selected pools of eligible jurors, representative of the community from which they are drawn, to each of the jury courts of the Commonwealth of Massachusetts, in accordance with the needs of those courts and the direction of the Trial Court. The OJC is committed to educating the public on the value and responsibility of serving as a juror, and to providing courteous, professional service to the public and the courts. Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: Working within the Legal Department of the Office ofJuryCommissioner (OJC), the Legal Assistant is responsible forresponding to all telephone and written inquiries pertaining to juror delinquency matters.The Legal Assistant assists jurors in matters of delinquency resolution and juror compensation. The Legal Assistant works with juror records in connection with the prosecution of delinquency matters and various projects. The Legal Assistant assists in the generation of delinquency notices and applications for criminal complaint. The Legal Assistant prepares hearing lists and other documents related to show cause hearings. The Legal Assistant communicates with court personnel regarding show cause hearings and related matters. The Legal Assistant provides administrative support to OJC attorneys at show cause hearings. The Legal Assistant assists other Legal Department personnel and OJC personnel as needed and may assist with projects. The position title above the entry level performs more complex and varied work. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position title within this series consistent with the specifications of the higher-level position title. The position title reverts to the entry level when there is a vacancy. Legal Assistant I - This is the entry level position title within this series. Employees are expected to perform the full range of entry level duties for this series. Legal Assistant II - This is the second level position title within this series. Employees are expected to perform higher level duties which require more knowledge of policies and procedures and to exercise more independent judgment. Duties: Legal Assistant I Duties: Working under the direction of the Delinquent Juror Prosecution Program Administrator and the supervision of the Legal Counsel and Deputy Legal Counsel, the Legal Assistant I: Provides customer service to jurors, attorneys, court personnel and the general public. This includes providing assistance to jurors in matters of delinquency resolution and juror compensation. May use specialized communication skills in performing these duties. Reviews and responds to written and oral requests, including telephone requests, for information from jurors, attorneys, court personnel and the general public. This includes sending notices to jurors regarding their delinquency status. Performs administrative support duties such as sorting mail and other incoming correspondence, processing outgoing mail and other correspondence, and preparing documents for archiving. Maintains statistical data. Prepares a variety of reports using spreadsheets, the OJC’s juror management software system and similar software. Receives training and assists experienced users on the OJC’s juror management software system, including jury service schedule and location changes, juror service disqualification processing and delinquency-related notice generation. Reviews and analyzes juror history records in connection with juror service disqualifications, which includes identifying discrepancies and taking action to resolve such discrepancies within established guidelines or referring unusual problems to a supervisor. This includes using a web application to access archived documents. Prepares legal documents such as applications for criminal complaint and pleadings for filing. Assists in preparing notices of hearing on application for criminal complaint for mailing. Provides assistance to Legal Counsel and Deputy Legal Counsel at show cause hearings on applications for criminal complaint. Provides post-show cause hearing support to Legal Counsel and Deputy Legal Counsel, including preparing and mailing hearing-related correspondence to delinquent jurors. Backs up Telephone Schedulers, Data Entry personnel, Operations Coordinators, and other OJC personnel as required. Assists with special projects as required. Performs related duties as required. Legal Assistant II Duties: Working under the direction of the Delinquent Juror Prosecution Program Administrator and the supervision of the Legal Counsel and Deputy Legal Counsel, the Legal Assistant II: Responds to more difficult and sensitive requests for information from jurors, attorneys, court personnel and the general public. Serves as resource person to employees in the office and to employees in other offices, including answering questions and assisting in resolving problems. Performs advanced analysis of juror history records in connection with projects, exercising independent judgment concerning appropriate action. Assists in the preparation of statistical and written reports; and may prepare such reports independently. Backs up Delinquent Juror Prosecution Program Administrator as required. Provides administrative support to the DJPP Administrator for special projects and initiatives. Prepares a variety of documents and correspondence requiring knowledge of statutes, office policies, and the OJC’s juror management software system. Assists in the training of new employees. Performs special projects as required. Performs all of the duties of the lower level as required; Performs related duties as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Legal Assistant. Legal Assistant I Requirements: Graduation from high school or its equivalent; Associate degree preferred. Clerical and customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. Ability to perform routine data entry at an acceptable rate of speed. Ability to communicate effectively with others. Ability to serve the public and others with business with the OJC in a courteous and professional manner. Knowledge of grammar, spelling, and punctuation. Ability to identify problems and take appropriate action within established guidelines. Strong organizational skills and critical thinking skills. Ability to work independently and follow oral and written instructions. Ability to work on multiple projects simultaneously, independently and as a member of a team; Excellent telephone etiquette. Legal Assistant II Requirements: Three years of experience as a Legal Assistant I. Demonstrated understanding of OJC’s juror management software system as well as all of the procedures related to the Delinquent Juror Prosecution Program. Demonstrated knowledge of court and jury system policies and procedures and demonstrated ability to apply those policies and procedures to inquiries and assignments. Demonstrated ability to provide excellent customer service. Demonstrated ability to respond to more difficult and sensitive requests for information. Demonstrated ability to provide specialized or technical information. Demonstrated ability to identify problems and to take appropriate action within established guidelines or work with supervisors and senior managers to develop feasible solutions. Demonstrated ability to work on multiple projects simultaneously, independently and as a member of a team. Demonstrated ability to exercise judgment and to work without close supervision. Closing Date/Time: 2024-07-22
MANHATTAN BEACH, CA
Manhattan Beach, California, United States
JOB SUMMARY Do you have experience in the enforcement of municipal codes and ordinances in building, zoning, or public safety and parking? Come join our team! The City of Manhattan Beach is actively seeking for an experienced and knowledgeable Code Enforcement Supervisor for the Community Development Department. Under general direction, the Code Enforcement Supervisor organizes, directs, supervises and participates in the operations and activities of the code enforcement function under the Building and Safety Division to educate and ensure compliance with applicable codes and ordinances to enforce public health and safety, primarily relating to private property; supervises, organizes, assigns and reviews the work of code enforcement staff engaged in the enforcement of municipal and regulatory codes and ordinances; interprets code requirements and provides technical advice; creates and maintains operating procedures to ensure a consistent code enforcement case process; and does related work as required. ESSENTIAL DUTIES The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the class. Administers and coordinates activities of the Cities’ code enforcement function which includes a variety of activities such as public education and outreach efforts regarding building safety and enforcement of construction, land use and zoning, unsafe building and property maintenance codes. Supervises, trains, and evaluates the work performance of assigned Code Enforcement staff; handles performance issues and participates in the selection of new employees; prepares and conducts performance evaluations; and ensures that staff technical training is current. Ensures consistency in the investigation and enforcement activities performed by code enforcement staff. Inspects residential, commercial, and other properties to determine the status of compliance with City codes and policies. Develops programs designed to proactively ensure proposed and existing construction projects and sites meet City construction requirements and guidelines with respect to building, zoning, noise, notifications, site protection, City parking codes, ordinances, standards and procedures. Tracks code enforcement case data and provides reports with analysis at a regular interval. Oversees and implements improvements and configuration of any software or technology tools that support the code enforcement function. Establishes and maintains effective working relationships with the public, property owners, and other agencies, co-workers, subordinates, and supervisors. Receives, responds to, and answers complaints related to citizen requests for enforcement of City ordinances covering activities or circumstances related to signing, building occupancy, nuisances, housing conditions, construction, land use, dumping, zoning violations, sanitation, refuse storage, property maintenance, parking requirements, property damage and other conditions. Patrols and conducts regular field inspections; coordinates enforcement efforts with and prepares documents, photographs, and other records for the City Prosecutor and/or District Attorney Office, City departments, and other agencies, as needed. Supervises the preparation of investigative reports, Notices of Violations, Administrative Citations, Warrants, Notices of Hearing, Staff Reports and other documents related to code enforcement cases; prepares cases for court and testifies in court. Inspects buildings that are being constructed, altered, moved, demolished to see that work is being done that complies with applicable building and related codes and ordinances. Analyzes Federal, State, County, and City law and regulations to ensure program compliance. Performs other related duties, as assigned. May be required to work shifts, weekends, and/or holidays. MINIMUM QUALIFICATION GUIDELINES Education/Training/Experience: A high school diploma or GED is required. Six (6) years of experience related to inspection, law enforcement, land use, code enforcement work, or related field is required, including one (1) year at a supervisory or lead capacity in a similar professional working environment. A Bachelor’s degree from an accredited college or university in construction management, engineering, land use, law enforcement, architecture, public administration, business administration, criminal justice, sociology, psychology, or a closely related field may be substituted for two (2) years of the required experience. License/Certificates/Special Requirements: A valid California driver’s license is required at the time of employment. State of California certification in code enforcement is desirable. Must be in possession of Certification of California Penal Code 832 certificate at the time of employment. Bilingual proficiency in conversational Spanish is desirable. Ability to work on call, extended hours, weekends or holidays in order to respond to inspection requests. In accordance with California Government Code Section 3100, in the event of a disaster, City of Manhattan Beach employees are considered disaster service workers and may be asked to protect the health, safety, lives, and property of the people of the State. Knowledge of: Applicable laws, standards, and regulations related to various land use, nuisance, public safety, parking, traffic, and zoning codes and ordinances; inspection techniques, code enforcement principles, practices and methods as applicable to a municipal setting; principles of supervision and evaluation; budgetary practices and methods; contracts administration practices; research and analysis techniques; conflict management techniques; and general office practices, procedures, computers and other commonly used office equipment; and Microsoft Office Suite such as Word, Excel, PowerPoint and Outlook. Skills in: Operating motor vehicles, computer hardware, and general office software and equipment. Ability to: Lead and oversee the work of staff; interpret complex rules and procedures involved in City zoning codes and regulations; remain organized and work well under extreme pressure; prepare clear and concise memos, reports, and records; use word processing, spreadsheet, and permit tracking software program; provide comments regarding standard construction methods and improvements; investigate zoning code violations and respond to complaints and inquires; communicate effectively with others, both orally and in writing; establish and maintain effective working relationships with staff, management, general public and others in the course of work; communicate with others and relay accurate information; handle multiple assignments efficiently and effectively; handle and diffuse conflict in a professional and calm manner; and gain cooperation through discussion and persuasion. APPLICATION & SELECTION PROCESS The application filing deadline is Sunday, May 12, 2024. All applicants will be screened in relation to the criteria outlined in this job announcement. Candidates will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Meeting the minimum requirements listed in this job announcement does not guarantee advancement in subsequent phases of the selection process. The selection process may be changed as deemed necessary by the City Human Resources Department. The selection process will consist of the following component and weight: Oral Interview (100%) * The oral panel interview is tentatively scheduled for May 22, 2024. If you need special assistance in the recruitment process please contact the Human Resources Department at (310) 802-5258. NOTE: The provisions of this brochure do not constitute a contract, express or implied, and any provisions contained in this bulletin may be modified or revoked without notice. The City of Manhattan Beach offers a generous benefits package to full-time and eligible employees including PERS medical plans, dental, vision, long-term and short-term disability, tuition reimbursement, and many more. _______________________________________________________________________ To see detailed information about Mid-Management Employees Association ( MBMEA) bargaining unit benefits, please visit our benefit page on City's official website. _______________________________________________________________________ Part-time employees are enrolled in PARS (Public Alternate Retirement System). All part-time and seasonal employees contribute 7.5% each pay period on a pre-tax basis. If an employee reaches 1,000 hours within a fiscal year (July 1st to June 30th) or is already a CalPERS member, then they are enrolled in CalPERS (Public Employees Retirement System). The City complies with California Labor Code 245-249 by providing paid sick leave for part-time hourly employees accordingly. The City of Manhattan Beach does not provide medical/dental/vision benefits to part-time employees. Eligible employees enrolled in CalPERS may opt into a CalPERS medical plan. Closing Date/Time: 5/12/2024 11:59 PM Pacific
Apr 18, 2024
Full Time
JOB SUMMARY Do you have experience in the enforcement of municipal codes and ordinances in building, zoning, or public safety and parking? Come join our team! The City of Manhattan Beach is actively seeking for an experienced and knowledgeable Code Enforcement Supervisor for the Community Development Department. Under general direction, the Code Enforcement Supervisor organizes, directs, supervises and participates in the operations and activities of the code enforcement function under the Building and Safety Division to educate and ensure compliance with applicable codes and ordinances to enforce public health and safety, primarily relating to private property; supervises, organizes, assigns and reviews the work of code enforcement staff engaged in the enforcement of municipal and regulatory codes and ordinances; interprets code requirements and provides technical advice; creates and maintains operating procedures to ensure a consistent code enforcement case process; and does related work as required. ESSENTIAL DUTIES The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the class. Administers and coordinates activities of the Cities’ code enforcement function which includes a variety of activities such as public education and outreach efforts regarding building safety and enforcement of construction, land use and zoning, unsafe building and property maintenance codes. Supervises, trains, and evaluates the work performance of assigned Code Enforcement staff; handles performance issues and participates in the selection of new employees; prepares and conducts performance evaluations; and ensures that staff technical training is current. Ensures consistency in the investigation and enforcement activities performed by code enforcement staff. Inspects residential, commercial, and other properties to determine the status of compliance with City codes and policies. Develops programs designed to proactively ensure proposed and existing construction projects and sites meet City construction requirements and guidelines with respect to building, zoning, noise, notifications, site protection, City parking codes, ordinances, standards and procedures. Tracks code enforcement case data and provides reports with analysis at a regular interval. Oversees and implements improvements and configuration of any software or technology tools that support the code enforcement function. Establishes and maintains effective working relationships with the public, property owners, and other agencies, co-workers, subordinates, and supervisors. Receives, responds to, and answers complaints related to citizen requests for enforcement of City ordinances covering activities or circumstances related to signing, building occupancy, nuisances, housing conditions, construction, land use, dumping, zoning violations, sanitation, refuse storage, property maintenance, parking requirements, property damage and other conditions. Patrols and conducts regular field inspections; coordinates enforcement efforts with and prepares documents, photographs, and other records for the City Prosecutor and/or District Attorney Office, City departments, and other agencies, as needed. Supervises the preparation of investigative reports, Notices of Violations, Administrative Citations, Warrants, Notices of Hearing, Staff Reports and other documents related to code enforcement cases; prepares cases for court and testifies in court. Inspects buildings that are being constructed, altered, moved, demolished to see that work is being done that complies with applicable building and related codes and ordinances. Analyzes Federal, State, County, and City law and regulations to ensure program compliance. Performs other related duties, as assigned. May be required to work shifts, weekends, and/or holidays. MINIMUM QUALIFICATION GUIDELINES Education/Training/Experience: A high school diploma or GED is required. Six (6) years of experience related to inspection, law enforcement, land use, code enforcement work, or related field is required, including one (1) year at a supervisory or lead capacity in a similar professional working environment. A Bachelor’s degree from an accredited college or university in construction management, engineering, land use, law enforcement, architecture, public administration, business administration, criminal justice, sociology, psychology, or a closely related field may be substituted for two (2) years of the required experience. License/Certificates/Special Requirements: A valid California driver’s license is required at the time of employment. State of California certification in code enforcement is desirable. Must be in possession of Certification of California Penal Code 832 certificate at the time of employment. Bilingual proficiency in conversational Spanish is desirable. Ability to work on call, extended hours, weekends or holidays in order to respond to inspection requests. In accordance with California Government Code Section 3100, in the event of a disaster, City of Manhattan Beach employees are considered disaster service workers and may be asked to protect the health, safety, lives, and property of the people of the State. Knowledge of: Applicable laws, standards, and regulations related to various land use, nuisance, public safety, parking, traffic, and zoning codes and ordinances; inspection techniques, code enforcement principles, practices and methods as applicable to a municipal setting; principles of supervision and evaluation; budgetary practices and methods; contracts administration practices; research and analysis techniques; conflict management techniques; and general office practices, procedures, computers and other commonly used office equipment; and Microsoft Office Suite such as Word, Excel, PowerPoint and Outlook. Skills in: Operating motor vehicles, computer hardware, and general office software and equipment. Ability to: Lead and oversee the work of staff; interpret complex rules and procedures involved in City zoning codes and regulations; remain organized and work well under extreme pressure; prepare clear and concise memos, reports, and records; use word processing, spreadsheet, and permit tracking software program; provide comments regarding standard construction methods and improvements; investigate zoning code violations and respond to complaints and inquires; communicate effectively with others, both orally and in writing; establish and maintain effective working relationships with staff, management, general public and others in the course of work; communicate with others and relay accurate information; handle multiple assignments efficiently and effectively; handle and diffuse conflict in a professional and calm manner; and gain cooperation through discussion and persuasion. APPLICATION & SELECTION PROCESS The application filing deadline is Sunday, May 12, 2024. All applicants will be screened in relation to the criteria outlined in this job announcement. Candidates will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Meeting the minimum requirements listed in this job announcement does not guarantee advancement in subsequent phases of the selection process. The selection process may be changed as deemed necessary by the City Human Resources Department. The selection process will consist of the following component and weight: Oral Interview (100%) * The oral panel interview is tentatively scheduled for May 22, 2024. If you need special assistance in the recruitment process please contact the Human Resources Department at (310) 802-5258. NOTE: The provisions of this brochure do not constitute a contract, express or implied, and any provisions contained in this bulletin may be modified or revoked without notice. The City of Manhattan Beach offers a generous benefits package to full-time and eligible employees including PERS medical plans, dental, vision, long-term and short-term disability, tuition reimbursement, and many more. _______________________________________________________________________ To see detailed information about Mid-Management Employees Association ( MBMEA) bargaining unit benefits, please visit our benefit page on City's official website. _______________________________________________________________________ Part-time employees are enrolled in PARS (Public Alternate Retirement System). All part-time and seasonal employees contribute 7.5% each pay period on a pre-tax basis. If an employee reaches 1,000 hours within a fiscal year (July 1st to June 30th) or is already a CalPERS member, then they are enrolled in CalPERS (Public Employees Retirement System). The City complies with California Labor Code 245-249 by providing paid sick leave for part-time hourly employees accordingly. The City of Manhattan Beach does not provide medical/dental/vision benefits to part-time employees. Eligible employees enrolled in CalPERS may opt into a CalPERS medical plan. Closing Date/Time: 5/12/2024 11:59 PM Pacific
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Salary Commensurate with experience Position posted until filled Latent Print Examiner Supervisor Description At the Atlanta Police Department Crime Laboratory our mission is to provide exceptional quality forensic science services to our customers by presenting unbiased conclusions to the judicial system using the standards set forth by a nationally recognized accrediting body, the ANSI National Accreditation Board (ANAB). The Atlanta Police Department Crime Laboratory is accredited under ISO 17025. General Description and Classification Standards Under the general direction of the Crime Laboratory Director, performs supervisor and administrative duties. Has knowledge to receive, analyze and report on cases involving friction ridge impressions when needed for the police department. Duties include but are not limited to supervising and training assigned personnel; verifying & approving the dissemination of records; reviewing casework for quality and completeness; participating in identification work; testifying in court; compiling reports; and maintaining and updating records for proper documentation. An employee in this classification may be required to work alternate shifts and perform other lab duties as requested. Supervision Received Work is performed with limited supervision and requires that the duties be accomplished with a degree of independence and at a level of responsibility where the employee must exercise considerable good judgment and individual initiative in the performance of assigned duties. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. • Follows section-specific policies and procedures, and maintains files, and chain of custody for evidence. • Verifies accuracy of investigative reports and fingerprint classifications. Plans and prepares for scheduled appearance in court as an expert witness. • Responds to questions, complaints, and requests for information from medical and court personnel, attorneys, other agencies, employees, superiors, etc. • Develops and maintains a training program for new employees; may conduct fingerprint trainings/classes. Shows best technique to accomplish tasks and provides technical assistance as needed. • Completes activity reports to all zones as needed (weekly, monthly, quarterly and/or yearly reports) as well as to the Director, Deputy Chief and Chief as requested. • Attends meetings, seminars and training sessions as required to remain knowledgeable of departmental and city operations, to promote improved job performance and to stay current with changing state/municipal policies, procedures, codes, and criminal/civil case law. • Maintains logs, statistics, and technical information. • Assists with timekeeping for unit. • Establishes work methods, timetables, performance standards, etc. Decision Making Follows standardized operating procedures and written instructions and delegates responsibilities to accomplish assigned tasks. Directs and administers work assignments of subordinate examiners activities within the Police department; reviews, coordinates and approves personal leave, sick and vacation time. Leadership Provided Supervises, directs, and evaluates assigned staff, handling employee concerns and problems, counseling, disciplining and completing employee performance appraisals. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of latent print development techniques and evidence handling is required. Knowledge of current trends, innovations, related research, and best practices in the field of friction ridge analysis. Skill in the use of computers and other office equipment. Ability to work in stressful environments and maintain focus on assigned tasks. Ability to communicate with other staff members and accurately record information received, to use appropriate equipment/instruments, to maintain accurate case records, to prepare technical reports, and to conduct repetitive tasks daily. Qualifications Minimum Qualifications - Education and Experience Bachelor's degree in natural, physical, or forensic science from an accredited college or university with the successful completion of at least 40 semester hours (or 60 quarter hours) of coursework in natural sciences (Biology, Chemistry, Physics, etc.). Minimum experience of three years as a Latent Print Examiner II or equivalent experience and the ability to perform all qualifications of the Latent Print II designation. Completion of recertification or successful proficiency test results in accordance with discipline-specified timeframes. Completion of at least three discipline-specific continued education activities. Facilitated the completion of a special project to achieve a unit goal that must be approved by the Crime Laboratory Director prior to commencement. Preferred Education & Experience Graduate degree in natural, physical, or forensic science from an accredited college or university; experience in research, oral and written communication. Experience working in a team environment meeting identified individual benchmarks. OTHER JOB-RELATED EDUCATION AND OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, UPON APPROVAL OF THE REVIEW COMMITTEE. Licensures and Certifications Successfully utilize the Automated Fingerprint Identification System (AFIS) Successful completion of Fingerprint Classification, Friction Ridge Comparison, Latent Print Development, Advanced Friction Ridge Analysis, Essential Ridgeology Concepts, Palm Print Comparison, and Latent Print Expert Testimony. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. The environmental conditions typically associated with a laboratory are present with the position and necessary precautions are expected.
Mar 08, 2024
Full Time
Salary Commensurate with experience Position posted until filled Latent Print Examiner Supervisor Description At the Atlanta Police Department Crime Laboratory our mission is to provide exceptional quality forensic science services to our customers by presenting unbiased conclusions to the judicial system using the standards set forth by a nationally recognized accrediting body, the ANSI National Accreditation Board (ANAB). The Atlanta Police Department Crime Laboratory is accredited under ISO 17025. General Description and Classification Standards Under the general direction of the Crime Laboratory Director, performs supervisor and administrative duties. Has knowledge to receive, analyze and report on cases involving friction ridge impressions when needed for the police department. Duties include but are not limited to supervising and training assigned personnel; verifying & approving the dissemination of records; reviewing casework for quality and completeness; participating in identification work; testifying in court; compiling reports; and maintaining and updating records for proper documentation. An employee in this classification may be required to work alternate shifts and perform other lab duties as requested. Supervision Received Work is performed with limited supervision and requires that the duties be accomplished with a degree of independence and at a level of responsibility where the employee must exercise considerable good judgment and individual initiative in the performance of assigned duties. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. • Follows section-specific policies and procedures, and maintains files, and chain of custody for evidence. • Verifies accuracy of investigative reports and fingerprint classifications. Plans and prepares for scheduled appearance in court as an expert witness. • Responds to questions, complaints, and requests for information from medical and court personnel, attorneys, other agencies, employees, superiors, etc. • Develops and maintains a training program for new employees; may conduct fingerprint trainings/classes. Shows best technique to accomplish tasks and provides technical assistance as needed. • Completes activity reports to all zones as needed (weekly, monthly, quarterly and/or yearly reports) as well as to the Director, Deputy Chief and Chief as requested. • Attends meetings, seminars and training sessions as required to remain knowledgeable of departmental and city operations, to promote improved job performance and to stay current with changing state/municipal policies, procedures, codes, and criminal/civil case law. • Maintains logs, statistics, and technical information. • Assists with timekeeping for unit. • Establishes work methods, timetables, performance standards, etc. Decision Making Follows standardized operating procedures and written instructions and delegates responsibilities to accomplish assigned tasks. Directs and administers work assignments of subordinate examiners activities within the Police department; reviews, coordinates and approves personal leave, sick and vacation time. Leadership Provided Supervises, directs, and evaluates assigned staff, handling employee concerns and problems, counseling, disciplining and completing employee performance appraisals. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of latent print development techniques and evidence handling is required. Knowledge of current trends, innovations, related research, and best practices in the field of friction ridge analysis. Skill in the use of computers and other office equipment. Ability to work in stressful environments and maintain focus on assigned tasks. Ability to communicate with other staff members and accurately record information received, to use appropriate equipment/instruments, to maintain accurate case records, to prepare technical reports, and to conduct repetitive tasks daily. Qualifications Minimum Qualifications - Education and Experience Bachelor's degree in natural, physical, or forensic science from an accredited college or university with the successful completion of at least 40 semester hours (or 60 quarter hours) of coursework in natural sciences (Biology, Chemistry, Physics, etc.). Minimum experience of three years as a Latent Print Examiner II or equivalent experience and the ability to perform all qualifications of the Latent Print II designation. Completion of recertification or successful proficiency test results in accordance with discipline-specified timeframes. Completion of at least three discipline-specific continued education activities. Facilitated the completion of a special project to achieve a unit goal that must be approved by the Crime Laboratory Director prior to commencement. Preferred Education & Experience Graduate degree in natural, physical, or forensic science from an accredited college or university; experience in research, oral and written communication. Experience working in a team environment meeting identified individual benchmarks. OTHER JOB-RELATED EDUCATION AND OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, UPON APPROVAL OF THE REVIEW COMMITTEE. Licensures and Certifications Successfully utilize the Automated Fingerprint Identification System (AFIS) Successful completion of Fingerprint Classification, Friction Ridge Comparison, Latent Print Development, Advanced Friction Ridge Analysis, Essential Ridgeology Concepts, Palm Print Comparison, and Latent Print Expert Testimony. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. The environmental conditions typically associated with a laboratory are present with the position and necessary precautions are expected.