Supervising Social Worker II

  • Merced County Human Services Agency
  • Atwater, California
  • Nov 20, 2019
Full Time Human and Social Services
  • Salary: $5,881.20 - $7,155.20 Monthly

Job Description

Position Information

Under general direction, the Social Worker Supervisor II plans, organizes, and directs the work of social service staff providing the most advanced social services; and performs other related work as assigned.

Social Worker Supervisor II requires a Master's degree. Incumbents supervise a unit of caseworkers in specific programs identified as having a high proportion of complex and sensitive casework needs and are usually assigned to programs or staff positions that require extensive casework knowledge. Some positions in larger departments may be assigned full time in-service training and staff development duties.

Social Worker Supervisor II differs from Social Worker Supervisor I in that the former, requires a Master's degree, and is responsible for supervising and training Social Worker IVs. Social Worker Supervisor II is distinguished from Program Manager in that the latter is generally responsible for administering a program rather than supervising a unit.

Social Worker Supervisor II receives direction from a Program Manager or other management level classification. Social Worker Supervisor II incumbents provide direct supervision to lower level Social Workers including Social Worker IVs.


Minimum Qualifications

Pattern 1: Two (2) years of full-time experience performing duties of the Social Worker III in an Interagency Merit System (IMS) county; AND A Master's degree in Social Work from an accredited college or university or a Master's degree from an accredited two (2) year counseling program.*


Pattern 2: One (1) year of full-time experience performing duties of the Social Worker IV classification in an Interagency Merit System (IMS) county; AND A Master's degree in Social Work from an accredited college or university or a Master's degree from an accredited two (2) year counseling program.*


Pattern 3: Four (4) years of full-time experience performing social work case management duties;** AND A Master's degree in Social Work from an accredited college or university or a Master's degree from an accredited two (2) year counseling program.*

*Qualifying Master's degrees include: Marriage and Family Therapy, Clinical Counseling, Mental Health Counseling, Addiction Counseling, Gerontology and Counseling Psychology. Completion of all of the requirements for a Marriage and Family Therapy (MFT) license program may be substituted upon submission of verifying proof.

**Qualifying social work case management includes direct case work management, such as: assessment, evaluation; conducting investigations of abuse and neglect; preparing court reports; responsibility for a long term caseload, monitoring compliance through home calls and other personal contact; collaboration with other agencies and linking clients to resources and programs; development of a case plan, modification of case plans as needed/required; and authority to impose sanctions or implement actions that impact services.

Supplemental Information

Duties may include, but are not limited to, the following:
  • Plans,assigns, supervises, coaches, mentors, and reviews the work of employees engaged in the delivery or employment and social services; consults with and guides social workers in providing counseling, support and guidance to clients with themost complex, advanced or specialized needs; may be required to work or supervise on call.
  • Monitors the work of assigned staff and insures proper progress and carrying out of casework assignments, such as assessments, reassessments, service plans, maintenance of activity records, quality control, and required investigations.
  • Discusses or interprets regulations, rules, policies and programs to clients, applicants, staff and the general public.
  • Participates in Agency committees concerned with improvement of Department services.
  • Accompanies new social workers in the field for their first on-call shift.
  • Has responsibility for Court activities and casework; reviews, edits, and approves court reports.
  • Reviews and approves reports of abuse; suggests or approves placements; may provide information to lawenforcement or district attorneys; may testify in court; support witnesses and victims who must testify in court.
  • Serves as a technical expert in specialized areas of social casework.
  • May supervise MSW graduate students in field placements and coordination responsibilities with State and Federal agencies.
  • Develops public relations materials and presentations. Assists and participates in the development of in-service staff development programs.
  • Conducts studies and provides assessments of community social service needs.
  • Represents the Merced County Human Services Agency in contacts with community organizations and groups.
  • May serve as Social Services Program Administrator in the Administrator's absence.
  • On call for decision making and consultation on holidays, weekends and after hours as assigned.
  • Reviews and approves forms, applications, court reports, placements, reports of abuse, and other documents to verify information or determine proper course of actions; reassesses and modifies case plans.
  • Selects, trains, evaluates, and disciplines subordinate staff.
  • Documents and addresses clients' concerns and complaints.
  • Facilitates communications between staff and management; communicates department expectations and activities, policy changes, and regulatory changes; evaluates and recommends service delivery improvements.
  • Establishes and maintains effective working relationships and trust with staff, clients, family members, community organizations and the public; collaborates with service providers; facilitates a work environment favoring teamwork, collaboration and mutual respect.
  • Ensures all services are delivered in a respectful, culturally sensitive and appropriate manner and in conformance with agency, state and federal requirements.
  • Maintains confidential information in accordance with legal standards and/or County regulations; performs all duties in conformance with the National Association of Social Workers (NASW) Code of Ethics.
Essential functions may include, but are not limited to, the following:
  • Operate a personal computer and other modern office equipment, including repetitive hand and arm motions.
  • Frequent use of hand-eye coordination
  • Frequently sit for extended periods
  • Occasionally operate a motor vehicle
  • Communicate effectively with others in person and over the telephone.
  • Analyze data, interpret policies, procedures and regulations, develop appropriate conclusions, and prepare reports.
  • Meet deadlines under stressful conditions.
  • Resolve conflicts and respond appropriately to complaints.
  • Complete multiple priority projects with conflicting deadlines.
  • Establish, implement and achieve goals and objectives.
  • Maintain confidential information in accordance with legal standards and/or County regulations, performs all duties in conformance with theNational Association of Social Workers (NASW) Code of Ethics.
  • Represent the County with the community and other agencies.
  • Make presentations.
  • Train, evaluate and supervise staff.
  • Regular attendance is an essential function.
Knowledge desired may include, but are not limited to, the following:
  • The functions, purposes and programs of public social service agencies.
  • Principles and programs of public social service administration.
  • Principles of program funding and claim requirements.
  • Social research methods.
  • Principles, methods, and resources in the field of public health, mental hygiene, education, correction and rehabilitation as they relate to public social services.
  • Welfare and Institutions Code, including Juvenile Court Rules.
  • Methods and techniques of supervision, training and of casework consultation to staff members.
  • The laws, rules and regulations governing the operation of public social service agencies.
  • Principles of community organization and resource development.
  • Resources available in the community for referral or utilization in social service programs.
  • Public personnel administration, including equal employment opportunity.
  • Principles of supervision, training, and staff evaluation.
  • Instructional techniques used in field placements.
  • Automated case management system utilized with the California Department of Social services.
  • Legal background is desirable for Supervisor assigned to Court Unit.
  • Principles and practices of supervision, training, mentoring, motivating, casework consultation, and peer counseling.
  • Principles and practices of organization, workload management and time management.
  • Principles and practices of note taking, report writing, and English composition, grammar, punctuation, and spelling.
Abilities may included but are not limited to, the following:
  • Plan, organize and direct the work of professional social work and other staff.
  • Analyze case problems, evaluate the effectiveness of staff efforts, and provide consultation to staff in solving problems.
  • Perform a variety of specialized social research and prepare reports.
  • Effectively represent the Human Services Agency in contacts with the public, community organizations, and other government agencies.
  • Establish and maintain cooperative working relationships with those contacted during the course of work.
  • Understand the principles of operating a complex automated child welfare case management system and peripheral equipment.
  • Exercise sound judgment when organizing, directing, and prioritizing unit activities.
  • Mentor, counsel, and collaborate with staff and foster an environment of teamwork, mutual respect and professionalism.
  • Act effectively in stressful situations.
  • Respect cultural differences.
  • A valid California driver's license and DMV clearance may be required at the time of appointment. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis.
  • Applicants for positions within the Human Services Agency are subject to a criminal history background check.
  • Government agencies accessing US government information, which include federal tax information must ensure that background investigation requirements for all agency employees and contractors that have access to federal tax information are consistent to the IRS background investigation requirements for access to federal tax information. A background check may be required if the position requires access to these types of records. Background requirements consist of three components which include, fingerprinting, citizenship verification and local law enforcement checks. State agencies must conduct investigation during time of hire and ensure a reinvestigation is conducted 10 years from the date of the previous background investigation for each employee that has access to federal tax information.
If supplemental questions are included as a part of this job bulletin, applicants may be rated based upon their responses to the supplemental questions. If rated, only those that are determined to be highly qualified will be invited to participate in the next step of the selection process.

Special testing arrangements may be made to accommodate applicants for disability, military, or religious reasons. If you require such arrangements, please contact CalHR at or 916-323-2360 upon notification that your application has been approved. Documentation from medical, military, school, or church officials outlining the accommodation request must be received by our office a minimum of five business days prior to a scheduled examination.

If you would like to have Veteran's preference points included as part of the application packet, please attach a copy of your DD-214 form.

PLEASE NOTE:Applicants, who receive a passing score on a written or oral examination, shall be eligible to receive credit for an additional five (5) points to be added to the final examination score. Veteran's preference is allowed only on initial entrance into County service and shall not affect the order of eligibility on any other employment lists.

For the purpose of this section, a veteran is one who has received an honorable discharge from active duty, and has served:
1. During one of the following wartime or equivalent periods:
  • Sept. 11, 2001 to End of Operation Iraqi Freedom
  • Aug. 2, 1990 to Jan. 2, 1992
  • Jan. 31, 1955 to Oct. 15, 1976
2. During peacetime for which service a campaign or expeditionary medal has been authorized by the Government of the United States and where discharge was under honorable conditions. This would include Lebanon, Grenada and Southwest Asia.

A copy of the discharge form (DD-214) shall be submitted to CalHR MSS for each position applied for, along with an application for employment requesting such preference, on or before the final filing date specified on the job announcement. Failure to submit the required credentials (DD-214) prior to the final filing date will be deemed a waiver of credits.

Merced County is located in the northern part of the San Joaquin Valley in central California, an area earning worldwide acclaim for its rich agriculture, and spans from the coastal ranges to the foothills of Yosemite National Park. The City of Merced, the self-proclaimed Gateway to Yosemite, has a population of approximately 81,102, yet retains the charm of a small town with amenities routinely found in larger communities. Merced's revitalized downtown is emerging as the entertainment center of the area. The County is representative of the rural heartland and Gold Rush remnants underpinning the state's heritage. It is a peaceful, quiet, and friendly area with an abundance of beautiful bike paths, and offers choices of higher education in UC Merced and Merced College.
Closing Date/Time: Continuous