Assistant Communications Manager

  • City of San José
  • San Jose, California
  • Nov 04, 2019
Full Time Administration and Management Community Relations or PR and Marketing
  • Apply By: Jan 14, 2020


The San José Police Department (SJPD) is recruiting to fill the Assistant Communications Manager position in the Bureau of Administration (BOA) in the Communications Division, responsible for managing the answering and dispatching of emergency 9-1-1 calls. The Bureau of Administration (BOA) is one of four bureaus within the Police Department and is comprised of the Communications Division, Operations Support Services Division (OSSD), and the Training Division. Under the direction of the Communications Manager, the Assistant Communications Manager is responsible for assigning, and reviewing the work of the Communication Division; conferring with Department officials and others in the solution of personnel, operational, administrative, fiscal, and organizational problems; maintain liaison between Police Communications and other law enforcement and emergency service agencies; managing critical incidents when necessary; investigating and resolving complaints regarding subordinate performance and service levels; assist with overseeing project management;  and determining staffing, equipment, and workspace needs. Qualified candidates will possess a bachelor’s degree from an accredited college or university in Business, Public Administration, Human Resources Management, Criminal Justice, Public Communications or related field; possess five (5) years of police, fire, or emergency medical dispatching experience, including two (2) years of police, fire, or emergency medical dispatching supervisory experience equivalent to Senior Public Safety Dispatcher or higher; and submit to and successfully pass a comprehensive background investigation as required by the SJPD. The annual salary range for the Assistant Communications Manager is $113,318 to $141,606, dependent on qualifications and experience. Filing Deadline: January 14, 2020.

Special Instructions

If you are interested in these exciting career opportunities, please visit our website at If you have any questions, please do not hesitate to call Mr. Joel Bryden at (916) 784-9080