CITY OF BAKERSFIELD, CA
Bakersfield, California, United States
Description This is a multi-discipline classification for use in Technology Services (TS) Department. Under general supervision, incumbents may be assigned to perform a wide variety of duties to support the City’s audio-visual, desktop support, Geographic Information Systems (GIS), infrastructure support, programming or security needs. Assists users, provides instruction, and installs hardware and software. The Technology Systems Technician I is an entry level position. The Technology Systems Technician II is an intermediate level position. Representative Duties The following typical tasks and responsibilities are representative of the position’s essential duties. They are descriptive, not limiting. While the majority of duties assigned to a position typically fall within one of the following areas, incumbents may also be assigned duties that cross multiple disciplines based on departmental needs, staffing levels and in order to provide job enrichment opportunities. Essential Duties : Installs hardware and software including, but not limited to, personal computers, printers, modems, scanners, modern operating systems, hardware and software. Performs upgrades to City equipment, including but not limited to personal computers, laptops, printers, and peripherals. Performs basic personal computer troubleshooting and repair. Please Click Here for the Full Job Description: Technology Systems Technician I Minimum Qualifications MINIMUM QUALIFICATIONS : Applications will be accepted only for those applicants who clearly demonstrate on the COMPLETED City application, certificates and resume that they possess the minimum qualifications which include: Graduation from high school or GED equivalent AND Six (6) months of recent experience in a related field; OR An Associate’s Degree or higher in related field; OR Equivalent combination of training, certification and experience which provides the capabilities to perform the described duties. A Technician level certification must be obtained within the six (6) month probationary period. Valid California class “C” driver’s license Must be able to pass an extensive police background check. HIGHLY DESIRABLE: Previous customer service experience Experience fielding service desk tickets, calls and emails Troubleshooting and repairing personal computers remotely and deskside OTHER MINIMUM QUALIFICATIONS : Full Job Specifications linked above. Examination (Weighted: 100%) EXAMINATIONS: ALL APPLICANTS WHO POSSESS THE MINIMUM QUALIFICATIONS WILL BE NOTIFIED OF DATE, TIME AND PLACE OF EXAMS: WRITTEN EXAMINATION (Pass/Fail) Week of May 6, 2024 (Tentative): The written/performance exam is the first phase of the examination process and measures your general IT knowledge. A minimum passing score of 70% is required. ORAL APPRAISAL INTERVIEW (Weighted 100%) Week of May 13, 2024 (Tentative): An appraisal will be made of applicant's education, training, experience, communication skills and personal qualifications. A minimum passing score of 70% is required. ***NOTE: Admission to the Examination may be limited to those applicants who demonstrate the best combination of qualifications. Applicants possessing the minimum qualifications are not guaranteed admittance to the Examination. Employment applications must be properly COMPLETED in accordance with instructions on face of application form. All pertinent information needed to determine that the applicant meets the minimum qualifications MUST BE SHOWN on the City application, supplemental questionnaire, resume, DMV printout and any technical training certifications, otherwise, the application may be rejected. Resumes will not be accepted in lieu of COMPLETED application***. Full Summary of Benefits by Bargaining Unit: Blue & White Miscellaneous Unit Fire Safety Unit Police Safety Unit General Supervisory & Management Unit (coming soon) VACATION: Accrual rate is determined by bargaining unit. 1-4 years of service: 10 days per year. 5-13 years of service: 15 days per year. 14+ years of service: 20 days per year. VACATION - FIRE SAFETY SHIFT PERSONNEL ONLY: 1-4 years of service: 4.68 (24-hr. duty shifts) 5-15 years of service: 7.02 (24-hr. duty shifts) 16+ years of service: 9.36 (24-hr. duty shifts) HOLIDAYS: 13 paid holidays per year. SICK LEAVE: Earned at the rate of one working day per month of service to a maximum of 120 days; portions therafter may be convertible. ADMINISTRATIVE LEAVE: 10 days per year for General Supervisory and Management employees. INSURANCE: The City and the employee share contributions for premiums for health insurance coverage. The City provides life insurance benefits based on bargaining unit. Visit the City's Employee Benefit website for detailed information (rates and plan information). RETIREMENT: Benefits are provided by the City's participation in the Public Employee's Retirement System (PERS). 2% @ 62 for new hire Miscellaneous and 2.7% @ 57 for Safety (Fire & Police). Visit the City's Retirement websitefor additional information. Closing Date/Time: 4/29/2024 1:00 PM Pacific
Apr 16, 2024
Full Time
Description This is a multi-discipline classification for use in Technology Services (TS) Department. Under general supervision, incumbents may be assigned to perform a wide variety of duties to support the City’s audio-visual, desktop support, Geographic Information Systems (GIS), infrastructure support, programming or security needs. Assists users, provides instruction, and installs hardware and software. The Technology Systems Technician I is an entry level position. The Technology Systems Technician II is an intermediate level position. Representative Duties The following typical tasks and responsibilities are representative of the position’s essential duties. They are descriptive, not limiting. While the majority of duties assigned to a position typically fall within one of the following areas, incumbents may also be assigned duties that cross multiple disciplines based on departmental needs, staffing levels and in order to provide job enrichment opportunities. Essential Duties : Installs hardware and software including, but not limited to, personal computers, printers, modems, scanners, modern operating systems, hardware and software. Performs upgrades to City equipment, including but not limited to personal computers, laptops, printers, and peripherals. Performs basic personal computer troubleshooting and repair. Please Click Here for the Full Job Description: Technology Systems Technician I Minimum Qualifications MINIMUM QUALIFICATIONS : Applications will be accepted only for those applicants who clearly demonstrate on the COMPLETED City application, certificates and resume that they possess the minimum qualifications which include: Graduation from high school or GED equivalent AND Six (6) months of recent experience in a related field; OR An Associate’s Degree or higher in related field; OR Equivalent combination of training, certification and experience which provides the capabilities to perform the described duties. A Technician level certification must be obtained within the six (6) month probationary period. Valid California class “C” driver’s license Must be able to pass an extensive police background check. HIGHLY DESIRABLE: Previous customer service experience Experience fielding service desk tickets, calls and emails Troubleshooting and repairing personal computers remotely and deskside OTHER MINIMUM QUALIFICATIONS : Full Job Specifications linked above. Examination (Weighted: 100%) EXAMINATIONS: ALL APPLICANTS WHO POSSESS THE MINIMUM QUALIFICATIONS WILL BE NOTIFIED OF DATE, TIME AND PLACE OF EXAMS: WRITTEN EXAMINATION (Pass/Fail) Week of May 6, 2024 (Tentative): The written/performance exam is the first phase of the examination process and measures your general IT knowledge. A minimum passing score of 70% is required. ORAL APPRAISAL INTERVIEW (Weighted 100%) Week of May 13, 2024 (Tentative): An appraisal will be made of applicant's education, training, experience, communication skills and personal qualifications. A minimum passing score of 70% is required. ***NOTE: Admission to the Examination may be limited to those applicants who demonstrate the best combination of qualifications. Applicants possessing the minimum qualifications are not guaranteed admittance to the Examination. Employment applications must be properly COMPLETED in accordance with instructions on face of application form. All pertinent information needed to determine that the applicant meets the minimum qualifications MUST BE SHOWN on the City application, supplemental questionnaire, resume, DMV printout and any technical training certifications, otherwise, the application may be rejected. Resumes will not be accepted in lieu of COMPLETED application***. Full Summary of Benefits by Bargaining Unit: Blue & White Miscellaneous Unit Fire Safety Unit Police Safety Unit General Supervisory & Management Unit (coming soon) VACATION: Accrual rate is determined by bargaining unit. 1-4 years of service: 10 days per year. 5-13 years of service: 15 days per year. 14+ years of service: 20 days per year. VACATION - FIRE SAFETY SHIFT PERSONNEL ONLY: 1-4 years of service: 4.68 (24-hr. duty shifts) 5-15 years of service: 7.02 (24-hr. duty shifts) 16+ years of service: 9.36 (24-hr. duty shifts) HOLIDAYS: 13 paid holidays per year. SICK LEAVE: Earned at the rate of one working day per month of service to a maximum of 120 days; portions therafter may be convertible. ADMINISTRATIVE LEAVE: 10 days per year for General Supervisory and Management employees. INSURANCE: The City and the employee share contributions for premiums for health insurance coverage. The City provides life insurance benefits based on bargaining unit. Visit the City's Employee Benefit website for detailed information (rates and plan information). RETIREMENT: Benefits are provided by the City's participation in the Public Employee's Retirement System (PERS). 2% @ 62 for new hire Miscellaneous and 2.7% @ 57 for Safety (Fire & Police). Visit the City's Retirement websitefor additional information. Closing Date/Time: 4/29/2024 1:00 PM Pacific
City of Huntington Beach, CA
Huntington Beach, California, United States
Description Here in Huntington Beach, we believe passionately that the key to becoming the best beach City in the world starts and ends with finding the right people to join our team. At this time, we have outstanding career opportunities available, as we're looking for the "right people" to serve as Accounting Technician with the City Treasurer's Office. Note : The eligible list established from this recruitment may be used for future vacancies for Accounting Technician in other departments. The Department The City Treasurer's Office consists of Cashiering and Accounts Receivable/Collections. Cashiering is responsible for receiving, depositing, and collecting on behalf of the City, all taxes, assessments, fees, and other revenues. This department processes and records all revenue received at City Hall, as well as, all City off-site locations, and also ensures revenue is deposited in a timely manner into the City's financial depository accounts. Accounts Receivable/Collections is responsible for ensuring all revenues owed to the City are received and may use a variety of methods to collect these funds, including sending delinquent notices, making collections calls, placing a lien on property, filing a claim in Small Claims Court or sending delinquent receivables to an outside collection agency. The department is also responsible for disbursing all approved funds and processing all checks and electronic payments for the payment of goods and services approved in the budget and the City’s financial system. The Position The Accounting Technician provides quality customer services and performs a variety of technical accounting duties involving revenue collection, treasury, accounts receivable, requisitioning and purchasing of supplies, materials; maintains a variety of records, ledgers, logs, files and systems; and assists in the preparation of documents, reports, and/or analyses and financial statements. Examples of Essential Duties Performs a variety of financial record keeping and reporting duties in support of assigned area including in the areas of accounts payable, accounts receivable, revenue management and purchasing Assists in establishing and maintaining accounts, journals and ledgers and prepares accounting entries to transfer funds between accounts Reconciles accounts Checks documents for accuracy Researches invoices and obtains authorization for payment Utilizes various computer applications and software packages to create spreadsheets, enter data, and generate reports using spreadsheet software and creates documents using word processing software Answers telephones, responds to questions, provides accurate information Enters financial data into appropriate accounting and computer systems and maintains records and files associated with various business transactions Verifies and reconciles accounts receivable transactions Performs routine clerical support duties Prepares customer correspondence using word processing software Maintains complex filing systems and researches historical files May perform back-up duties for other positions within the work group Reports to work as scheduled and may work a variety of schedules which may include evenings, weekends and holidays as required Performs other related duties as assigned DEPENDING ON DEPARTMENT/DIVISION ASSIGNMENT, MAY ALSO PERFORM THE FOLLOWING ESSENTIAL DUTIES: Greets the public, responds to questions concerning fees, requirements or services, provides accurate information Accepts payments from walk-in customers, online platforms, by mail or night depository Receives, processes, and posts details of accounts receivable such as civil citations, utility payments, licensing and permit fees and fines Performs account maintenance by updating accounts, inputting and filing financial, statistical and related data, and retrieving, gathering, assembling, tabulating, checking and auditing data and preparing reports Generates billings and reviews for accuracy Gathers, assembles, tabulates, checks, audits, posts, inputs, and files financial, statistical, personnel, and related data Verifies fund balances, maintains control on assigned funds and accounts, and assists in the preparation of financial statements and recommendations Receipts, balances and posts cash funds; opens, closes, operates and balances cash register on a daily basis Receives, audits, processes, inputs and distributes requisitions and purchase orders Orders materials, supplies, equipment and services; receives shipments and ensures accuracy of orders; communicates with vendors Assists in the establishment of forms and procedures relating to financial record keeping methods Completes applications for services and licenses, provides documents, instructions or directs visitor to appropriate party Receives, posts and audits accounts receivable, civil citations, and fines, audits accounts for accuracy, and researches discrepancies Monitors delinquent accounts, assists customers with payment arrangements, sets up and tracks promissory notes and refers past due accounts to collection agencies Assists with providing customers information and educational materials regarding changes to local, state, and federal laws Click here to view the full job description Minimum Qualifications MINIMUM QUALIFICATIONS Education: High school diploma or equivalent certificate. Supplemental classes or coursework in Accounting, Business Administration or other related field is preferred. Experience: Two (2) years of accounting, accounts payable, accounts receivable, bookkeeping, timekeeping, and/or cashiering experience. Completed coursework in Accounting, Business Administration or related area may substitute for required experience on a 30 semester or 45 quarter unit-per-year basis. Certifications/License: A valid California Class C driver license and an acceptable driving record are required by time of appointment and during course of employment. SPECIAL CONDITIONS Employees regularly assigned/required to drive a city or personal vehicle in the course and scope of work shall be required to participate in the DMV Employer Pull Notice program. Public Employee Disaster Service Worker: In accordance with Government Code Section 3100, all Huntington Beach city employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. Click here to view the full job description APPLICATION AND SELECTION PROCEDURE - Application Review - Examination - Applicants who best meet the City's needs will be invited to participate in the assessment process which will include : a Written Exam (Pass/Fail) - tentatively scheduled for May 10, 2024 and a virtual Oral Exam (weighted 100%) - tentatively scheduled for May 22, 2024 - Selection Interview - Background Investigation - Appointment Please Note: Our primary means of communication with applicants is sent via email; therefore, please include a valid email address on your application. Supplemental Information Click here to view the full job description The City of Huntington Beach offers a comprehensive benefit package to Huntington Beach Municipal Teamsters (formerly MEA) members, including: The SALARY RANGE is composed of seven steps. Merit step increases are based on satisfactory performance. PROMOTIONS within the City are based upon the merit system principles emphasizing individual ability and utilizing competitive examinations. TWELVE PAID HOLIDAYS provided per year. GENERAL LEAVE with pay of 176 hours is granted to regular full-time employees. After four years' service additional general leave hours are earned, up to 256 hours after fifteen years' service. EDUCATIONAL INCENTIVE PLANS are available for eligible employees to develop their knowledge and abilities. GROUP INSURANCE PROGRAMS are available to eligible City employees. These programs include medical, dental, vision, long-term disability, life and accidental death and dismemberment insurances. FLEXIBLE SPENDING ACCOUNTS are available where employees use pre-tax salary to pay for regular child care, adult dependent care and/or medical expenses. RETIREMENT BENEFITS are provided by the California Public Employee's Retirement System. Every regular employee becomes a member immediately upon employment. Effective January 1, 2013, the Public Employees' Pension Reform Act will apply to new members of CalPERS. A new member is defined as a new hire who is brought into CalPERS membership for the first time on or after 1/1/13 and has no prior membership in a California public retirement system; is not eligible for reciprocity with another California public retirement system; or is rehired by a different CalPERS employer after a break in service of greater than six (6) months. All employees hired on or after January 1, 2013 will be subject to CalPERS membership review for applicability of PEPRA. Employees enrolled in CalPERS prior to January 1, 2013 are considered classic members. The benefit formula, final compensation period, and member contribution rate is as represented below: Classic Miscellaneous Members: Benefit Formula Miscellaneous 2.5% at age 55 Final Compensation Period 1-year Final Compensation Member Contribution Rate 9.0% of Reportable Compensation New Miscellaneous Members under PEPRA: Benefit Formula Miscellaneous 2% at age 62 Final Compensation Period 3-year Final Compensation Member Contribution Rate 8.25% of Reportable Compensation (eff. 7/1/23) DEFERRED COMPENSATION: Two voluntary deferred compensation 457 plans are available. CREDIT UNION membership is available to all City employees and provides access to low interest loans. FLEXIBLE WORK SCHEDULES: Employees will have the option of working a 5/40 or 9/80 work schedule with Supervisor and Department Head approval. Employees assigned to the Police Department shall retain the option of working the 4/10 work schedule with Supervisor and Department Head approval. In order to maintain service to the public, departmental effectiveness, productivity and/or efficiency, a Department Head may assign an employee a different work schedule that is in compliance with the requirements of FLSA with City Manager approval. An Agency Shop Agreement exists between the City of Huntington Beach and the Huntington Beach Municipal Teamsters (HBMT). As a result, employees in classifications represented by the HBMT are required, no later than 30 days after commencing employment, to either opt out or become a dues paying HBMT member. All dues are collected via payroll deduction and distributed directly to HBMT for processing. NOTE: The provisions of this bulletin do not constitute a contract expressed or implied, and any provisions contained herein may be modified or revoked without notice. For a more detailed overview of the benefits, review the Memorandum of Understanding and Side Letters at: MEMORANDA OF UNDERSTANDINGS Click on the links under "Huntington Beach Municipal Teamsters" or "Municipal Employees' Association". Closing Date/Time: 5/1/2024 5:00 PM Pacific
Apr 19, 2024
Full Time
Description Here in Huntington Beach, we believe passionately that the key to becoming the best beach City in the world starts and ends with finding the right people to join our team. At this time, we have outstanding career opportunities available, as we're looking for the "right people" to serve as Accounting Technician with the City Treasurer's Office. Note : The eligible list established from this recruitment may be used for future vacancies for Accounting Technician in other departments. The Department The City Treasurer's Office consists of Cashiering and Accounts Receivable/Collections. Cashiering is responsible for receiving, depositing, and collecting on behalf of the City, all taxes, assessments, fees, and other revenues. This department processes and records all revenue received at City Hall, as well as, all City off-site locations, and also ensures revenue is deposited in a timely manner into the City's financial depository accounts. Accounts Receivable/Collections is responsible for ensuring all revenues owed to the City are received and may use a variety of methods to collect these funds, including sending delinquent notices, making collections calls, placing a lien on property, filing a claim in Small Claims Court or sending delinquent receivables to an outside collection agency. The department is also responsible for disbursing all approved funds and processing all checks and electronic payments for the payment of goods and services approved in the budget and the City’s financial system. The Position The Accounting Technician provides quality customer services and performs a variety of technical accounting duties involving revenue collection, treasury, accounts receivable, requisitioning and purchasing of supplies, materials; maintains a variety of records, ledgers, logs, files and systems; and assists in the preparation of documents, reports, and/or analyses and financial statements. Examples of Essential Duties Performs a variety of financial record keeping and reporting duties in support of assigned area including in the areas of accounts payable, accounts receivable, revenue management and purchasing Assists in establishing and maintaining accounts, journals and ledgers and prepares accounting entries to transfer funds between accounts Reconciles accounts Checks documents for accuracy Researches invoices and obtains authorization for payment Utilizes various computer applications and software packages to create spreadsheets, enter data, and generate reports using spreadsheet software and creates documents using word processing software Answers telephones, responds to questions, provides accurate information Enters financial data into appropriate accounting and computer systems and maintains records and files associated with various business transactions Verifies and reconciles accounts receivable transactions Performs routine clerical support duties Prepares customer correspondence using word processing software Maintains complex filing systems and researches historical files May perform back-up duties for other positions within the work group Reports to work as scheduled and may work a variety of schedules which may include evenings, weekends and holidays as required Performs other related duties as assigned DEPENDING ON DEPARTMENT/DIVISION ASSIGNMENT, MAY ALSO PERFORM THE FOLLOWING ESSENTIAL DUTIES: Greets the public, responds to questions concerning fees, requirements or services, provides accurate information Accepts payments from walk-in customers, online platforms, by mail or night depository Receives, processes, and posts details of accounts receivable such as civil citations, utility payments, licensing and permit fees and fines Performs account maintenance by updating accounts, inputting and filing financial, statistical and related data, and retrieving, gathering, assembling, tabulating, checking and auditing data and preparing reports Generates billings and reviews for accuracy Gathers, assembles, tabulates, checks, audits, posts, inputs, and files financial, statistical, personnel, and related data Verifies fund balances, maintains control on assigned funds and accounts, and assists in the preparation of financial statements and recommendations Receipts, balances and posts cash funds; opens, closes, operates and balances cash register on a daily basis Receives, audits, processes, inputs and distributes requisitions and purchase orders Orders materials, supplies, equipment and services; receives shipments and ensures accuracy of orders; communicates with vendors Assists in the establishment of forms and procedures relating to financial record keeping methods Completes applications for services and licenses, provides documents, instructions or directs visitor to appropriate party Receives, posts and audits accounts receivable, civil citations, and fines, audits accounts for accuracy, and researches discrepancies Monitors delinquent accounts, assists customers with payment arrangements, sets up and tracks promissory notes and refers past due accounts to collection agencies Assists with providing customers information and educational materials regarding changes to local, state, and federal laws Click here to view the full job description Minimum Qualifications MINIMUM QUALIFICATIONS Education: High school diploma or equivalent certificate. Supplemental classes or coursework in Accounting, Business Administration or other related field is preferred. Experience: Two (2) years of accounting, accounts payable, accounts receivable, bookkeeping, timekeeping, and/or cashiering experience. Completed coursework in Accounting, Business Administration or related area may substitute for required experience on a 30 semester or 45 quarter unit-per-year basis. Certifications/License: A valid California Class C driver license and an acceptable driving record are required by time of appointment and during course of employment. SPECIAL CONDITIONS Employees regularly assigned/required to drive a city or personal vehicle in the course and scope of work shall be required to participate in the DMV Employer Pull Notice program. Public Employee Disaster Service Worker: In accordance with Government Code Section 3100, all Huntington Beach city employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. Click here to view the full job description APPLICATION AND SELECTION PROCEDURE - Application Review - Examination - Applicants who best meet the City's needs will be invited to participate in the assessment process which will include : a Written Exam (Pass/Fail) - tentatively scheduled for May 10, 2024 and a virtual Oral Exam (weighted 100%) - tentatively scheduled for May 22, 2024 - Selection Interview - Background Investigation - Appointment Please Note: Our primary means of communication with applicants is sent via email; therefore, please include a valid email address on your application. Supplemental Information Click here to view the full job description The City of Huntington Beach offers a comprehensive benefit package to Huntington Beach Municipal Teamsters (formerly MEA) members, including: The SALARY RANGE is composed of seven steps. Merit step increases are based on satisfactory performance. PROMOTIONS within the City are based upon the merit system principles emphasizing individual ability and utilizing competitive examinations. TWELVE PAID HOLIDAYS provided per year. GENERAL LEAVE with pay of 176 hours is granted to regular full-time employees. After four years' service additional general leave hours are earned, up to 256 hours after fifteen years' service. EDUCATIONAL INCENTIVE PLANS are available for eligible employees to develop their knowledge and abilities. GROUP INSURANCE PROGRAMS are available to eligible City employees. These programs include medical, dental, vision, long-term disability, life and accidental death and dismemberment insurances. FLEXIBLE SPENDING ACCOUNTS are available where employees use pre-tax salary to pay for regular child care, adult dependent care and/or medical expenses. RETIREMENT BENEFITS are provided by the California Public Employee's Retirement System. Every regular employee becomes a member immediately upon employment. Effective January 1, 2013, the Public Employees' Pension Reform Act will apply to new members of CalPERS. A new member is defined as a new hire who is brought into CalPERS membership for the first time on or after 1/1/13 and has no prior membership in a California public retirement system; is not eligible for reciprocity with another California public retirement system; or is rehired by a different CalPERS employer after a break in service of greater than six (6) months. All employees hired on or after January 1, 2013 will be subject to CalPERS membership review for applicability of PEPRA. Employees enrolled in CalPERS prior to January 1, 2013 are considered classic members. The benefit formula, final compensation period, and member contribution rate is as represented below: Classic Miscellaneous Members: Benefit Formula Miscellaneous 2.5% at age 55 Final Compensation Period 1-year Final Compensation Member Contribution Rate 9.0% of Reportable Compensation New Miscellaneous Members under PEPRA: Benefit Formula Miscellaneous 2% at age 62 Final Compensation Period 3-year Final Compensation Member Contribution Rate 8.25% of Reportable Compensation (eff. 7/1/23) DEFERRED COMPENSATION: Two voluntary deferred compensation 457 plans are available. CREDIT UNION membership is available to all City employees and provides access to low interest loans. FLEXIBLE WORK SCHEDULES: Employees will have the option of working a 5/40 or 9/80 work schedule with Supervisor and Department Head approval. Employees assigned to the Police Department shall retain the option of working the 4/10 work schedule with Supervisor and Department Head approval. In order to maintain service to the public, departmental effectiveness, productivity and/or efficiency, a Department Head may assign an employee a different work schedule that is in compliance with the requirements of FLSA with City Manager approval. An Agency Shop Agreement exists between the City of Huntington Beach and the Huntington Beach Municipal Teamsters (HBMT). As a result, employees in classifications represented by the HBMT are required, no later than 30 days after commencing employment, to either opt out or become a dues paying HBMT member. All dues are collected via payroll deduction and distributed directly to HBMT for processing. NOTE: The provisions of this bulletin do not constitute a contract expressed or implied, and any provisions contained herein may be modified or revoked without notice. For a more detailed overview of the benefits, review the Memorandum of Understanding and Side Letters at: MEMORANDA OF UNDERSTANDINGS Click on the links under "Huntington Beach Municipal Teamsters" or "Municipal Employees' Association". Closing Date/Time: 5/1/2024 5:00 PM Pacific
REGIONAL GOVERNMENT SERVICES
Onsite, California, United States
Position Description Do you have a passion for performing professional work related to electrical and instrumentation systems? Are you hardworking and enjoy working with a great team? Are you a self-starter with exceptional time management skills? If so, the Oro Loma Sanitary District is looking for their next Electrical & Instrumentation Technician to join their team! Regional Government Services (RGS) and its staff are conducting the recruitment on behalf of the District. The Position Under general direction of the Supervisor of Plant Maintenance, the Electrical & Instrumentation Technician will perform professional work involving all the process control and electrical systems at the District's Water Pollution Control Plant and pumping stations, including troubleshooting, preventative and corrective maintenance, installation, calibration and repair of electrical and instrumentation equipment. The Ideal Candidate Will: Be motivated by the opportunity for professional challenge and growth. Be a self-starter, flexible, reliable, and detail-oriented with high standards for work. Be an effective problem-solver with technical expertise. Thrive in a busy environment with competing priorities. Work independently while understanding the necessity for communicating and coordinating work efforts with other employees. Demonstrate commitment, dedication, and accountability in their work, training, and professional development and will follow through on all aspects of their assignments. Have experience in repairing, calibrating, and maintaining various electronic and pneumatic process control system components. COMPETENCIES Accountability - Accepts responsibility for themselves Analytical Thinking - Identifies solutions to complex problems integrating findings from several different disciplines; identifies and evaluates the options developed and selects the most effective solution Attention to Detail - Accomplishes tasks with thoroughness and accuracy Communication - Effectively conveys and exchanges thoughts, opinions, and information verbally and in writing Collaboration - Fosters staff and stakeholder communication and dialogue, identifies opportunities to build consensus for options, decisions, and outcomes Initiative - Assesses and initiates work independently Interpersonal Relations - Builds relationships based on mutual trust and respect Reliability and Commitment - Shows commitment, dedication, and accountability in one’s work, and follows through on all projects and aspects of one’s work Time Management and Organization - Manages and prioritizes both everyday responsibilities and high-level, longer-term objectives Teamwork - Works collaboratively with others to achieve goals Safety - Works to comply with safety regulations and helps to promote safety consciousness and well-being About the Oro Loma Sanitary District Oro Loma Sanitary District was formed on August 7, 1911, and is one of the oldest sanitary agencies in Alameda County. It was subsequently reorganized under the Sanitary District Act of 1923 of the State Health & Safety Code, which empowers the District to provide sewer, solid waste, and recycling services as a special district of local government. The District encompasses 13 square miles, serving the communities of unincorporated Alameda County, including San Lorenzo, Ashland, Cherryland, Fairview, portions of Castro Valley, and designated areas of the cities of Hayward and San Leandro. Oro Loma’s service area is located about 13 miles south of Oakland and 30 miles north of San Jose on the eastern shore of the San Francisco Bay. Oro Loma serves approximately 47,103 customers within the District’s jurisdiction, comprised of: 45,910 residential (97.3%); 1,190 commercial and light industrial (2.69%), and 3 significant industrial users (0.01%). Treatment services are also provided to approximately 21,400 customers from Castro Valley and the Cities of San Leandro and Hayward. Altogether, the District services are provided to nearly 135,000 people. Examples of Duties For an overview of the responsibilities of this role, click here to review the job description. Typical Qualifications Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Experience: Three years recent journey-level experience in electrical circuitry, methods, materials, tools, and equipment used in maintaining, repairing, testing, and installing electro-mechanical metering and recording instruments. Education: Equivalent to the completion of the twelfth grade. Two years of college level course work covering technical material necessary for this type of work is desirable. Licenses and Certifications: Possession of, or ability to obtain, a valid California driver's license from the California Department of Motor Vehicles; and a DMV record which meets the District's Driving Standards. Possession of, or ability to obtain, within three years of appointment, a California Water Environment Association (CWEA) Technical Certification, Electrical/Instrumentation in Technology Grade II. Supplemental Information Salary and Benefits The starting salary and salary range will be commensurate with experience, qualifications, and skills of the successful candidate. $9,119 to $12,221 Monthly A comprehensive benefits package includes: PERS (Public Employees’ Retirement System) - 2% at 60 for classic members; 2% at 62 for new members; highest three-year average final compensation. Retiree Medical - Post-retirement medical for employee, based on age and years of service. Deferred Compensation - The District contributes 0.32% of base salary to a 457(b) plan; in addition, the District matches 50% of voluntary contributions to a maximum of $750/yr. Holidays - Nine regular and seven floating each year. Vacation - Years 1-5: 11 days; Years 6-15: 15 days; Years 16-20: 20 days; Gradual increase to a maximum of 25 days after 25 years. Sick leave - 12 days per year; unlimited accrual. Benefits - District-paid health and dental insurance for employee and family, and vision insurance for employee; life insurance; healthcare and dependent care reimbursement per Section 125 of the IRS Code; $140.00/month cash back. Employee Qualification Improvement Program - Educational assistance up to $1,500 per year. APPLICATION PROCESS AND SELECTION PROCEDURE: Application Process and Selection Procedure : Applications must be submitted on-line through this applicant tracking system. Materials must be complete and clearly demonstrate that the candidate meets the minimum qualifications. Incomplete, late, emailed, and faxed applications are not accepted. Resumes are not considered in lieu of the required employment application. Certificates, resumes, and/or cover letters must be uploaded with your application through this applicant tracking system. All statements made on the application, resume, and supplemental materials are subject to verification. False statements may be cause for immediate disqualification, removal from eligibility list, or discharge from employment. The deadline to apply is April 19th, 2024, at 11:59 PM PST. Apply online: LINK Appraisal Process - (Pass/Fail) After the closing deadline, applications will be screened in relation to the criteria indicated in this announcement. This process may also include various interviews and/or a skills assessment exam to rank applications, and to prepare a Qualified Candidate List. Application - Minimum Qualification Assessment - (Pass/Fail) All completed applications and supplemental questionnaires will be reviewed and assessed for each applicant's ability to meet the minimum work experience, training, and education qualifications. Remote Screen Interview Exam - (100%) Candidates who pass the application assessment will be invited to a Remote Screen Interview Examination to evaluate training, experience, and other job-related qualifications for the position. The Remote Screen Interview will be conducted via a video conference platform and is tentatively scheduled for the end of April 2024. Successful candidates will be submitted to the Oro Loma Sanitation District. All communication and notices will be sent via e-mail. Additional inquiries about the position may be directed to dprieto@rgs.ca.gov . Neither Regional Government Services nor the Oro Loma Sanitation District are responsible for failure of internet forms or email in submitting your application. Candidates who may require special assistance in any phase of the application or selection process should advise Regional Government Services by mailing dprieto@rgs.ca.gov . The Oro Loma Sanitation District is an Equal Opportunity Employer. Closing Date/Time: 4/19/2024 11:59 PM Pacific
Mar 29, 2024
Full Time
Position Description Do you have a passion for performing professional work related to electrical and instrumentation systems? Are you hardworking and enjoy working with a great team? Are you a self-starter with exceptional time management skills? If so, the Oro Loma Sanitary District is looking for their next Electrical & Instrumentation Technician to join their team! Regional Government Services (RGS) and its staff are conducting the recruitment on behalf of the District. The Position Under general direction of the Supervisor of Plant Maintenance, the Electrical & Instrumentation Technician will perform professional work involving all the process control and electrical systems at the District's Water Pollution Control Plant and pumping stations, including troubleshooting, preventative and corrective maintenance, installation, calibration and repair of electrical and instrumentation equipment. The Ideal Candidate Will: Be motivated by the opportunity for professional challenge and growth. Be a self-starter, flexible, reliable, and detail-oriented with high standards for work. Be an effective problem-solver with technical expertise. Thrive in a busy environment with competing priorities. Work independently while understanding the necessity for communicating and coordinating work efforts with other employees. Demonstrate commitment, dedication, and accountability in their work, training, and professional development and will follow through on all aspects of their assignments. Have experience in repairing, calibrating, and maintaining various electronic and pneumatic process control system components. COMPETENCIES Accountability - Accepts responsibility for themselves Analytical Thinking - Identifies solutions to complex problems integrating findings from several different disciplines; identifies and evaluates the options developed and selects the most effective solution Attention to Detail - Accomplishes tasks with thoroughness and accuracy Communication - Effectively conveys and exchanges thoughts, opinions, and information verbally and in writing Collaboration - Fosters staff and stakeholder communication and dialogue, identifies opportunities to build consensus for options, decisions, and outcomes Initiative - Assesses and initiates work independently Interpersonal Relations - Builds relationships based on mutual trust and respect Reliability and Commitment - Shows commitment, dedication, and accountability in one’s work, and follows through on all projects and aspects of one’s work Time Management and Organization - Manages and prioritizes both everyday responsibilities and high-level, longer-term objectives Teamwork - Works collaboratively with others to achieve goals Safety - Works to comply with safety regulations and helps to promote safety consciousness and well-being About the Oro Loma Sanitary District Oro Loma Sanitary District was formed on August 7, 1911, and is one of the oldest sanitary agencies in Alameda County. It was subsequently reorganized under the Sanitary District Act of 1923 of the State Health & Safety Code, which empowers the District to provide sewer, solid waste, and recycling services as a special district of local government. The District encompasses 13 square miles, serving the communities of unincorporated Alameda County, including San Lorenzo, Ashland, Cherryland, Fairview, portions of Castro Valley, and designated areas of the cities of Hayward and San Leandro. Oro Loma’s service area is located about 13 miles south of Oakland and 30 miles north of San Jose on the eastern shore of the San Francisco Bay. Oro Loma serves approximately 47,103 customers within the District’s jurisdiction, comprised of: 45,910 residential (97.3%); 1,190 commercial and light industrial (2.69%), and 3 significant industrial users (0.01%). Treatment services are also provided to approximately 21,400 customers from Castro Valley and the Cities of San Leandro and Hayward. Altogether, the District services are provided to nearly 135,000 people. Examples of Duties For an overview of the responsibilities of this role, click here to review the job description. Typical Qualifications Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Experience: Three years recent journey-level experience in electrical circuitry, methods, materials, tools, and equipment used in maintaining, repairing, testing, and installing electro-mechanical metering and recording instruments. Education: Equivalent to the completion of the twelfth grade. Two years of college level course work covering technical material necessary for this type of work is desirable. Licenses and Certifications: Possession of, or ability to obtain, a valid California driver's license from the California Department of Motor Vehicles; and a DMV record which meets the District's Driving Standards. Possession of, or ability to obtain, within three years of appointment, a California Water Environment Association (CWEA) Technical Certification, Electrical/Instrumentation in Technology Grade II. Supplemental Information Salary and Benefits The starting salary and salary range will be commensurate with experience, qualifications, and skills of the successful candidate. $9,119 to $12,221 Monthly A comprehensive benefits package includes: PERS (Public Employees’ Retirement System) - 2% at 60 for classic members; 2% at 62 for new members; highest three-year average final compensation. Retiree Medical - Post-retirement medical for employee, based on age and years of service. Deferred Compensation - The District contributes 0.32% of base salary to a 457(b) plan; in addition, the District matches 50% of voluntary contributions to a maximum of $750/yr. Holidays - Nine regular and seven floating each year. Vacation - Years 1-5: 11 days; Years 6-15: 15 days; Years 16-20: 20 days; Gradual increase to a maximum of 25 days after 25 years. Sick leave - 12 days per year; unlimited accrual. Benefits - District-paid health and dental insurance for employee and family, and vision insurance for employee; life insurance; healthcare and dependent care reimbursement per Section 125 of the IRS Code; $140.00/month cash back. Employee Qualification Improvement Program - Educational assistance up to $1,500 per year. APPLICATION PROCESS AND SELECTION PROCEDURE: Application Process and Selection Procedure : Applications must be submitted on-line through this applicant tracking system. Materials must be complete and clearly demonstrate that the candidate meets the minimum qualifications. Incomplete, late, emailed, and faxed applications are not accepted. Resumes are not considered in lieu of the required employment application. Certificates, resumes, and/or cover letters must be uploaded with your application through this applicant tracking system. All statements made on the application, resume, and supplemental materials are subject to verification. False statements may be cause for immediate disqualification, removal from eligibility list, or discharge from employment. The deadline to apply is April 19th, 2024, at 11:59 PM PST. Apply online: LINK Appraisal Process - (Pass/Fail) After the closing deadline, applications will be screened in relation to the criteria indicated in this announcement. This process may also include various interviews and/or a skills assessment exam to rank applications, and to prepare a Qualified Candidate List. Application - Minimum Qualification Assessment - (Pass/Fail) All completed applications and supplemental questionnaires will be reviewed and assessed for each applicant's ability to meet the minimum work experience, training, and education qualifications. Remote Screen Interview Exam - (100%) Candidates who pass the application assessment will be invited to a Remote Screen Interview Examination to evaluate training, experience, and other job-related qualifications for the position. The Remote Screen Interview will be conducted via a video conference platform and is tentatively scheduled for the end of April 2024. Successful candidates will be submitted to the Oro Loma Sanitation District. All communication and notices will be sent via e-mail. Additional inquiries about the position may be directed to dprieto@rgs.ca.gov . Neither Regional Government Services nor the Oro Loma Sanitation District are responsible for failure of internet forms or email in submitting your application. Candidates who may require special assistance in any phase of the application or selection process should advise Regional Government Services by mailing dprieto@rgs.ca.gov . The Oro Loma Sanitation District is an Equal Opportunity Employer. Closing Date/Time: 4/19/2024 11:59 PM Pacific
LA County Sanitation District
Whittier, California, United States
JOB POSTING NOTICE OF EXTERNAL JOB OPPORTUNITY POSTING #SB-288-23E SUPERVISING INFORMATION TECHNOLOGY TECHNICIAN LOCATION: FACILITIES PLANNING DEPARTMENT, INFORMATION TECHNOLOGY SECTION, CUSTOMER SERVICES GROUP, JOINT ADMINISTRATION OFFICE, WHITTIER About Us: Los Angeles County Sanitation Districts (LACSD) is at the forefront of environmental protection, serving the communities of Los Angeles County. As a leader in sustainability and innovation, we are committed to delivering exceptional service while safeguarding the environment for future generations. Role Overview: Are you a seasoned IT professional with a passion for leadership and technical excellence? We are seeking an experienced individual to join our team as a Supervising Information Technology Technician. In this pivotal role, you will lead our IT Customer Services group, overseeing the efficient management of service requests, and spearheading critical projects to enhance our IT infrastructure. Key Responsibilities: Efficiently manage service requests in our Help Desk ticketing system, ensuring timely resolution. Supervise and coordinate a team of technician-level staff members in a central IT environment. Provide clear direction, motivation, and guidance to team members, fostering a culture of collaboration and excellence. Oversee desktop support, software licensing, hardware assets inventory, and administrative duties. Lead exciting projects, including the replacement of replacement of one third of the Districts desktop computers, approximately 800 hardware units, and the deployment of RFID technology for assets tracking. Uphold a customer-centric approach to incident and problem management, ensuring the delivery of exceptional service to end-users. Join our team at the Los Angeles County Sanitation Districts and become an integral part of our mission to convert waste into valuable resources such as recycled water, green energy, and recycled materials. This is an exceptional opportunity to not only advance your career but also to contribute to community sustainability. ESSENTIAL FUNCTIONS: To provide direct supervision, coordinate and monitor the work of Information Technology staff engaged in a variety of customer support activities. JOB SUMMARY: The major job duties are listed below. For a detailed list, please see the job description. Under the direction of an Information Technology Supervisor or higher classification, the incumbent will: Train and assess the performance of subordinate staff Plan, organize, schedule, and assign work to subordinate staff Monitor users’ requests or problems reported at the Help Desk to ensure proper assignment, escalation, routing, and timely completion Enforce Districts computing standards, policies, and procedures Investigate computer equipment failures and malfunctions Manage the procurement and inventory of all desktop hardware and software assets Attend and participate in meetings between IT and user groups and provide status updates on requests, issues, and projects Develop and distribute announcements and notifications to Districts staff regarding IT systems’ implementations, updates, and outages Continuously refine the service request process to improve the response time to customer requests Review the Service Requests metrics periodically with the IT Supervisor and Section head MINIMUM QUALIFICATIONS Candidates must possess all of the following: A valid California Class C driver license Five (5) years of experience operating, installing, configuring, monitoring, testing and maintaining a centralized computer, telecommunications or network system including one year in a lead capacity Note: A bachelor's degree in Computer Science or closely related field from an accredited college may substitute for three (3) years of the required experience Desirable Qualifications: Combination of technical expertise, leadership skills, and interpersonal abilities Five (5) or more years of experience supervising a team of technician-level staff members within a central IT environment serving multiple clients/departments Demonstrated ability to multi-task with a customer-centric approach to incident and problem management Completion of leadership training classes within the last 12 months Knowledge of IT Service Management framework Possession of an IT Information Library 4 Foundation or higher certification is a plus Effective communication, problem-solving, and customer service skills for interacting with both team members and end-users Demonstrated leadership qualities including clear direction, motivation, and conflict resolution Adaptability, empathy, and a commitment to ongoing training and quality assurance to effectively lead the team and contribute to the success of the IT department EXAMPLES OF ASSESSMENT CRITERIA The competitive selection process may cover: Knowledge of : Principles and practices of supervision Operating and monitoring computer, network, telecommunications, and related equipment Scheduling Program planning and systems analyses Capabilities and operational procedures used in a computer center Ability to : Interact effectively with management user departments and technical and non-technical staff Plan, assign, and oversee the work of subordinates Administer and communicate policies and procedures Oversee multiple projects to meet projected deadlines ADDITIONAL INFORMATION This posting will remain open until vacancy is filled and is subject to closure without notice. SELECTION PROCESS: All applications will be reviewed to determine if the conditions and qualifications for testing are met. The selection process will consist of a writing project weighted at 30% and an interview weighted at 70%. The writing project is tentatively scheduled for Tuesday, March 12. The interviews are tentatively scheduled for the week of March 18. TO APPLY: Please apply online at governmentjobs.com within this application period. By using the online application system you will receive confirmation via e-mail that your application was received for this position. Resumes will not be accepted in lieu of a completed LACSD Employment Application or online application. Check your email regularly throughout the recruitment process as notifications may be sent via e-mail. Please verify that your registered email address is accurate and current. To ensure proper delivery, add info@governmentjobs.com to your contact list. NOTE: The individual(s) recommended for hire must undergo a job-related pre-employment physical, as well as a reference check, background check, DMV report, and a drug test. For questions regarding this recruitment, please contact Sareen Baghikian at SBaghikian@lacsd.org . As an equal opportunity employer, the Districts strongly encourage people with disabilities and people from historically marginalized communities to apply. To learn more about how the Sanitation Districts converts waste into resources, please visit the following video: Converting Waste into Resources . RETIREMENT CALPERS: The Districts belong to the California Public Employees' Retirement System (CalPERS), and all monthly status new hires will be enrolled in CalPERS. Most new hires will be enrolled in the defined benefit formula of 2% @ 62 in accordance with the Public Employees’ Pension Reform Act (PEPRA) and are required to contribute to the plan (7.75% for the 23/24 fiscal year). Those who qualify based on current or previous public service may be enrolled in the defined benefit formula in place on December 31, 2012, which was 2% @ 55 and are considered “classic” members. For “classic” members, the Districts pay the “employee share.” Please contact the Human Resources Department for more information regarding contribution rates. Although Districts employees are exempt from Social Security, employees are required by federal law to contribute a percentage of their salary for Medicare coverage. DEFERRED COMP MATCH: For some bargaining units, the Districts provides a matching contribution to an eligible deferred compensation plan pursuant to Section 457 of the Internal Revenue Code. The match with each paycheck will be the lesser of: 3% of the employee's base monthly salary as listed in the Salary Schedule; and the amount the employee is contributing with that paycheck. The annual total combined employee and employer contribution are subject to IRS limits. COMPENSATION Employees receive annual salary increases until reaching step 5 of the salary range and are provided with opportunities to promote. Cost of living adjustments are implemented annually in accordance with labor agreements. HEALTH INSURANCE MEDICAL: Districts paid. Employees may choose from several HMO and Indemnity plans. As of January 1, 2024, the Districts contribute $2,202.87 per month for medical insurance. Depending on the choice of health plan, the Districts contribution covers all or a large portion of the premium for family coverage. DENTAL: Districts paid. The Districts pay the full premium for employee and dependent coverage for a prepaid dental program which provides for most routine dental care through a panel of contracting dentists with no deductibles. Employees are eligible to enroll in an indemnity plan if requested within thirty days after completion of three years of employment (sooner for some bargaining units), or during subsequent open enrollment periods. VISION: Employee paid. LIFE: The Districts pay for a term life policy. Employees can buy additional types and amounts of life insurance coverage at group rates. LEAVE TIME VACATION: Employees receive 88 hours of paid vacation after one full year of service, increasing up to 128 hours per year after five years, 168 hours per year after 15 years and up to 208 hours after 25 years. Prior to one year of full service, employees are given partial vacation time on January 1, based on the time worked in the preceding year. SICK LEAVE : Eight hours of full-pay sick leave per month. PERSONAL LEAVE: Employees may use up to 24 hours per calendar year from current sick leave for personal reasons. Some bargaining units allow up to 40 hours per calendar year from current sick leave for personal reasons. HOLIDAYS 13 paid holidays and one-half paid holiday depending on the employee's work schedule. TUITION REIMBURSEMENT Employees may be eligible for tuition reimbursement for approved accredited course work. STUDENT LOAN PAYMENT REIMBURSEMENT For some bargaining units, the Districts will provide student loan payment reimbursements for principal or interest paid by the employee on a qualified education loan incurred by the employee for the education of the employee. The annual maximum reimbursement is $5,250 and the lifetime reimbursement limit is $21,000. WORK ENVIRONMENT & OTHER BENEFITS A rewarding career contributing to society and the environment. Flexible work schedules (e.g. 9/80 schedule) depending on the worksite. Clear policies and procedures. Health and safety programs. Carpool opportunities with monetary incentives depending on the worksite. More detailed benefits information can be found here: Districts Benefits NOTE: The provisions of this posting do not constitute an expressed or implied contract. Any provision contained in this posting may be modified and/or revoked without notice. Updated December 29, 2023 Closing Date/Time: Continuous
Mar 07, 2024
Full Time
JOB POSTING NOTICE OF EXTERNAL JOB OPPORTUNITY POSTING #SB-288-23E SUPERVISING INFORMATION TECHNOLOGY TECHNICIAN LOCATION: FACILITIES PLANNING DEPARTMENT, INFORMATION TECHNOLOGY SECTION, CUSTOMER SERVICES GROUP, JOINT ADMINISTRATION OFFICE, WHITTIER About Us: Los Angeles County Sanitation Districts (LACSD) is at the forefront of environmental protection, serving the communities of Los Angeles County. As a leader in sustainability and innovation, we are committed to delivering exceptional service while safeguarding the environment for future generations. Role Overview: Are you a seasoned IT professional with a passion for leadership and technical excellence? We are seeking an experienced individual to join our team as a Supervising Information Technology Technician. In this pivotal role, you will lead our IT Customer Services group, overseeing the efficient management of service requests, and spearheading critical projects to enhance our IT infrastructure. Key Responsibilities: Efficiently manage service requests in our Help Desk ticketing system, ensuring timely resolution. Supervise and coordinate a team of technician-level staff members in a central IT environment. Provide clear direction, motivation, and guidance to team members, fostering a culture of collaboration and excellence. Oversee desktop support, software licensing, hardware assets inventory, and administrative duties. Lead exciting projects, including the replacement of replacement of one third of the Districts desktop computers, approximately 800 hardware units, and the deployment of RFID technology for assets tracking. Uphold a customer-centric approach to incident and problem management, ensuring the delivery of exceptional service to end-users. Join our team at the Los Angeles County Sanitation Districts and become an integral part of our mission to convert waste into valuable resources such as recycled water, green energy, and recycled materials. This is an exceptional opportunity to not only advance your career but also to contribute to community sustainability. ESSENTIAL FUNCTIONS: To provide direct supervision, coordinate and monitor the work of Information Technology staff engaged in a variety of customer support activities. JOB SUMMARY: The major job duties are listed below. For a detailed list, please see the job description. Under the direction of an Information Technology Supervisor or higher classification, the incumbent will: Train and assess the performance of subordinate staff Plan, organize, schedule, and assign work to subordinate staff Monitor users’ requests or problems reported at the Help Desk to ensure proper assignment, escalation, routing, and timely completion Enforce Districts computing standards, policies, and procedures Investigate computer equipment failures and malfunctions Manage the procurement and inventory of all desktop hardware and software assets Attend and participate in meetings between IT and user groups and provide status updates on requests, issues, and projects Develop and distribute announcements and notifications to Districts staff regarding IT systems’ implementations, updates, and outages Continuously refine the service request process to improve the response time to customer requests Review the Service Requests metrics periodically with the IT Supervisor and Section head MINIMUM QUALIFICATIONS Candidates must possess all of the following: A valid California Class C driver license Five (5) years of experience operating, installing, configuring, monitoring, testing and maintaining a centralized computer, telecommunications or network system including one year in a lead capacity Note: A bachelor's degree in Computer Science or closely related field from an accredited college may substitute for three (3) years of the required experience Desirable Qualifications: Combination of technical expertise, leadership skills, and interpersonal abilities Five (5) or more years of experience supervising a team of technician-level staff members within a central IT environment serving multiple clients/departments Demonstrated ability to multi-task with a customer-centric approach to incident and problem management Completion of leadership training classes within the last 12 months Knowledge of IT Service Management framework Possession of an IT Information Library 4 Foundation or higher certification is a plus Effective communication, problem-solving, and customer service skills for interacting with both team members and end-users Demonstrated leadership qualities including clear direction, motivation, and conflict resolution Adaptability, empathy, and a commitment to ongoing training and quality assurance to effectively lead the team and contribute to the success of the IT department EXAMPLES OF ASSESSMENT CRITERIA The competitive selection process may cover: Knowledge of : Principles and practices of supervision Operating and monitoring computer, network, telecommunications, and related equipment Scheduling Program planning and systems analyses Capabilities and operational procedures used in a computer center Ability to : Interact effectively with management user departments and technical and non-technical staff Plan, assign, and oversee the work of subordinates Administer and communicate policies and procedures Oversee multiple projects to meet projected deadlines ADDITIONAL INFORMATION This posting will remain open until vacancy is filled and is subject to closure without notice. SELECTION PROCESS: All applications will be reviewed to determine if the conditions and qualifications for testing are met. The selection process will consist of a writing project weighted at 30% and an interview weighted at 70%. The writing project is tentatively scheduled for Tuesday, March 12. The interviews are tentatively scheduled for the week of March 18. TO APPLY: Please apply online at governmentjobs.com within this application period. By using the online application system you will receive confirmation via e-mail that your application was received for this position. Resumes will not be accepted in lieu of a completed LACSD Employment Application or online application. Check your email regularly throughout the recruitment process as notifications may be sent via e-mail. Please verify that your registered email address is accurate and current. To ensure proper delivery, add info@governmentjobs.com to your contact list. NOTE: The individual(s) recommended for hire must undergo a job-related pre-employment physical, as well as a reference check, background check, DMV report, and a drug test. For questions regarding this recruitment, please contact Sareen Baghikian at SBaghikian@lacsd.org . As an equal opportunity employer, the Districts strongly encourage people with disabilities and people from historically marginalized communities to apply. To learn more about how the Sanitation Districts converts waste into resources, please visit the following video: Converting Waste into Resources . RETIREMENT CALPERS: The Districts belong to the California Public Employees' Retirement System (CalPERS), and all monthly status new hires will be enrolled in CalPERS. Most new hires will be enrolled in the defined benefit formula of 2% @ 62 in accordance with the Public Employees’ Pension Reform Act (PEPRA) and are required to contribute to the plan (7.75% for the 23/24 fiscal year). Those who qualify based on current or previous public service may be enrolled in the defined benefit formula in place on December 31, 2012, which was 2% @ 55 and are considered “classic” members. For “classic” members, the Districts pay the “employee share.” Please contact the Human Resources Department for more information regarding contribution rates. Although Districts employees are exempt from Social Security, employees are required by federal law to contribute a percentage of their salary for Medicare coverage. DEFERRED COMP MATCH: For some bargaining units, the Districts provides a matching contribution to an eligible deferred compensation plan pursuant to Section 457 of the Internal Revenue Code. The match with each paycheck will be the lesser of: 3% of the employee's base monthly salary as listed in the Salary Schedule; and the amount the employee is contributing with that paycheck. The annual total combined employee and employer contribution are subject to IRS limits. COMPENSATION Employees receive annual salary increases until reaching step 5 of the salary range and are provided with opportunities to promote. Cost of living adjustments are implemented annually in accordance with labor agreements. HEALTH INSURANCE MEDICAL: Districts paid. Employees may choose from several HMO and Indemnity plans. As of January 1, 2024, the Districts contribute $2,202.87 per month for medical insurance. Depending on the choice of health plan, the Districts contribution covers all or a large portion of the premium for family coverage. DENTAL: Districts paid. The Districts pay the full premium for employee and dependent coverage for a prepaid dental program which provides for most routine dental care through a panel of contracting dentists with no deductibles. Employees are eligible to enroll in an indemnity plan if requested within thirty days after completion of three years of employment (sooner for some bargaining units), or during subsequent open enrollment periods. VISION: Employee paid. LIFE: The Districts pay for a term life policy. Employees can buy additional types and amounts of life insurance coverage at group rates. LEAVE TIME VACATION: Employees receive 88 hours of paid vacation after one full year of service, increasing up to 128 hours per year after five years, 168 hours per year after 15 years and up to 208 hours after 25 years. Prior to one year of full service, employees are given partial vacation time on January 1, based on the time worked in the preceding year. SICK LEAVE : Eight hours of full-pay sick leave per month. PERSONAL LEAVE: Employees may use up to 24 hours per calendar year from current sick leave for personal reasons. Some bargaining units allow up to 40 hours per calendar year from current sick leave for personal reasons. HOLIDAYS 13 paid holidays and one-half paid holiday depending on the employee's work schedule. TUITION REIMBURSEMENT Employees may be eligible for tuition reimbursement for approved accredited course work. STUDENT LOAN PAYMENT REIMBURSEMENT For some bargaining units, the Districts will provide student loan payment reimbursements for principal or interest paid by the employee on a qualified education loan incurred by the employee for the education of the employee. The annual maximum reimbursement is $5,250 and the lifetime reimbursement limit is $21,000. WORK ENVIRONMENT & OTHER BENEFITS A rewarding career contributing to society and the environment. Flexible work schedules (e.g. 9/80 schedule) depending on the worksite. Clear policies and procedures. Health and safety programs. Carpool opportunities with monetary incentives depending on the worksite. More detailed benefits information can be found here: Districts Benefits NOTE: The provisions of this posting do not constitute an expressed or implied contract. Any provision contained in this posting may be modified and/or revoked without notice. Updated December 29, 2023 Closing Date/Time: Continuous
City of Culver City, CA
Culver City, California, United States
THE CITY Culver City is a Charter City incorporated in 1917, and is a destination filled with outdoor cafes unique shops and galleries opening onto pedestrian-friendly boulevards. Culver City has a dedicated staff of approximately 700+ employees with an overall operating budget of over $235 million. The city provides a full range of municipal services including Fire, Police, Community Development, Public Works, Parks, Recreation and Community Services, and Transportation. THE POSITION General Duties: Provide basic medical care and transportation to ill and injured persons as an Emergency Medical Technician (EMT). Responds to emergency medical calls and provides basic life support services. Safely operates an emergency vehicle to and from the scene of the emergency. Provides emergency medical care to the ill and injured within the scope of an Emergency Medical Technician (EMT) and in accordance with established policies and procedures. Obtains and records patient vitals and circumstances of the emergency. Performs other related duties as assigned. Work Schedule: Part-time, working approximately 24 hours per week. Will normally be required to work one (1) twenty-four (24) hour shift a week. Minimum Requirements: Any combination equivalent to training and experience that could likely provide the required knowledge, skills and abilities would be qualifying. A typical way to obtain the knowledge, skills and abilities would be: Within the preceding three (3) years, no terminations from employment and a good driving record, defined as: 1) no at-fault accidents, warrants, records of negligence or recklessness in driving; 2) no more than one (1) moving violation; 3) no arrests for driving under the influence of alcohol or drugs that resulted in a criminal conviction; and 4) no administrative suspension or revocation or driver license for driving under the influence of alcohol or drugs. Previous EMT and fire service experience is highly desirable. Candidates are required to meet the standards set forth in the Fire Department's Tattoo Policy (Rules and Regulations 205.28). License and Certificates : The following license/certificates are required at the time of application: Possession of a valid California class "C" driver license. California State Emergency Medical Technician (EMT) certificate. Cardiopulmonary Resuscitation (CPR) card. Possession of a valid California Motor Vehicle Ambulance Driver Certificate at the time of hire. ***LICENSE AND CERTIFICATES MUST REMAIN VALID THROUGHOUT THE HIRING PROCESS*** EXAMINATION PROCEDURES How to Apply: The following documents MUST be attached to your online application to receive consideration: Valid California State EMT certificate. Valid CPR card.An original K-4 (driving record) issued from the DMV that is no older than 30 days. ***AN ORIGINAL K-4 & REQUIRED CERTIFICATES MUST BE ATTACHED TO THE ONLINE APPLICATION TO RECEIVE CONSIDERATION*** ***PLEASE NOTE THAT WE WILL ACCEPT AN ONLINE VERSION OF YOUR K-4 DRIVING RECORD.*** Testing Process: Suitability for the position will be evaluated by an application review. This evaluation will be qualifying. Those deemed qualified will be invited to the Oral Appraisal Interview. The Oral Appraisal Interview will evaluate training, experience and personal qualifications and will be weighted at 100%. ADDITIONAL INFORMATION The provisions of this job posting does not constitute a contract, express or implied, and any provisions in this posting may be modified or revoked without notice. Continuation in the examination process and subsequent placement on the eligible list of a person convicted of a crime depends upon the nature of the conviction and the conduct of the applicant subsequent to the offense. Convictions will be evaluated on a job related basis and will not automatically disqualify someone from further consideration. Equal Opportunity Employer The City of Culver City is an equal opportunity employer and does not discriminate against employees or applicants on the basis of race, sex, age, disability, veteran status, national origin, religion, political affiliation, or sexual orientation/identification. Conditions of Employment: Background/ Reference Check: Upon a conditional job offer, a live scan finger printing must be completed with acceptable results. Your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigations (FBI). Having a conviction history does not automatically preclude you from a job with the City. If you are selected as a finalist, you will be contacted to schedule a fingerprinting appointment. Upon hire, employee is subject to further reporting from DOJ via subsequent arrest notification. Pre-placement medical evaluation including drug screen (select positions). E-Verify: Proof of U.S. citizenship, alien residency or authorization to work in the U.S. will be required at time of appointment. The City of Culver City intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If a special accommodation is desired, please contact the Human Resources Department three (3) business days prior to the test at (310) 253-5640. There are no benefits associated with this position other than those required by law.
Mar 08, 2024
THE CITY Culver City is a Charter City incorporated in 1917, and is a destination filled with outdoor cafes unique shops and galleries opening onto pedestrian-friendly boulevards. Culver City has a dedicated staff of approximately 700+ employees with an overall operating budget of over $235 million. The city provides a full range of municipal services including Fire, Police, Community Development, Public Works, Parks, Recreation and Community Services, and Transportation. THE POSITION General Duties: Provide basic medical care and transportation to ill and injured persons as an Emergency Medical Technician (EMT). Responds to emergency medical calls and provides basic life support services. Safely operates an emergency vehicle to and from the scene of the emergency. Provides emergency medical care to the ill and injured within the scope of an Emergency Medical Technician (EMT) and in accordance with established policies and procedures. Obtains and records patient vitals and circumstances of the emergency. Performs other related duties as assigned. Work Schedule: Part-time, working approximately 24 hours per week. Will normally be required to work one (1) twenty-four (24) hour shift a week. Minimum Requirements: Any combination equivalent to training and experience that could likely provide the required knowledge, skills and abilities would be qualifying. A typical way to obtain the knowledge, skills and abilities would be: Within the preceding three (3) years, no terminations from employment and a good driving record, defined as: 1) no at-fault accidents, warrants, records of negligence or recklessness in driving; 2) no more than one (1) moving violation; 3) no arrests for driving under the influence of alcohol or drugs that resulted in a criminal conviction; and 4) no administrative suspension or revocation or driver license for driving under the influence of alcohol or drugs. Previous EMT and fire service experience is highly desirable. Candidates are required to meet the standards set forth in the Fire Department's Tattoo Policy (Rules and Regulations 205.28). License and Certificates : The following license/certificates are required at the time of application: Possession of a valid California class "C" driver license. California State Emergency Medical Technician (EMT) certificate. Cardiopulmonary Resuscitation (CPR) card. Possession of a valid California Motor Vehicle Ambulance Driver Certificate at the time of hire. ***LICENSE AND CERTIFICATES MUST REMAIN VALID THROUGHOUT THE HIRING PROCESS*** EXAMINATION PROCEDURES How to Apply: The following documents MUST be attached to your online application to receive consideration: Valid California State EMT certificate. Valid CPR card.An original K-4 (driving record) issued from the DMV that is no older than 30 days. ***AN ORIGINAL K-4 & REQUIRED CERTIFICATES MUST BE ATTACHED TO THE ONLINE APPLICATION TO RECEIVE CONSIDERATION*** ***PLEASE NOTE THAT WE WILL ACCEPT AN ONLINE VERSION OF YOUR K-4 DRIVING RECORD.*** Testing Process: Suitability for the position will be evaluated by an application review. This evaluation will be qualifying. Those deemed qualified will be invited to the Oral Appraisal Interview. The Oral Appraisal Interview will evaluate training, experience and personal qualifications and will be weighted at 100%. ADDITIONAL INFORMATION The provisions of this job posting does not constitute a contract, express or implied, and any provisions in this posting may be modified or revoked without notice. Continuation in the examination process and subsequent placement on the eligible list of a person convicted of a crime depends upon the nature of the conviction and the conduct of the applicant subsequent to the offense. Convictions will be evaluated on a job related basis and will not automatically disqualify someone from further consideration. Equal Opportunity Employer The City of Culver City is an equal opportunity employer and does not discriminate against employees or applicants on the basis of race, sex, age, disability, veteran status, national origin, religion, political affiliation, or sexual orientation/identification. Conditions of Employment: Background/ Reference Check: Upon a conditional job offer, a live scan finger printing must be completed with acceptable results. Your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigations (FBI). Having a conviction history does not automatically preclude you from a job with the City. If you are selected as a finalist, you will be contacted to schedule a fingerprinting appointment. Upon hire, employee is subject to further reporting from DOJ via subsequent arrest notification. Pre-placement medical evaluation including drug screen (select positions). E-Verify: Proof of U.S. citizenship, alien residency or authorization to work in the U.S. will be required at time of appointment. The City of Culver City intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If a special accommodation is desired, please contact the Human Resources Department three (3) business days prior to the test at (310) 253-5640. There are no benefits associated with this position other than those required by law.
CITY OF SUNNYVALE, CA
Sunnyvale, California, United States
Description CARE MANAGER, TEMPORARY (Level 2-5) (Case Manager Job Code: 9584 Casual non-benefited employees are limited to working no more than twenty-five (25) hours per week and no more than 900 hours in a fiscal year (July 1-June 30). The City of Sunnyvale is seeking a Care Manager (Level 2-5) to perform professional social work with older adults and/or families to obtain health, financial, and social services to provide assessments, develop and implement case management plans, and perform related duties as required. This position reports to the Recreation Services Manager and receives occasional instruction or assistance as new or unusual situations arise and are fully aware of operating procedures and policies within the department. What is the Senior Center Care Management Program? A care management program prepares individualized care plans and manages the coordination, procurement, and monitoring of services. In addition, the program provides professional Care Managers to advocate and support older adults (seniors) in their efforts to maintain independence, age successfully, and age with dignity. Essential Job Functions May include, but are not limited to, the following: Support seniors' welfare by connecting them and their families to services and resources available from nonprofits and privately funded organizations; Provide a comprehensive assessment of culturally diverse clients to collect functional, environmental, psychosocial, economic, and health status to determine their needs and create a cost effective care plan; Conduct in-office or in-home visits; Provide comprehensive information and referral services; Provide comprehensive assessment to collect (psycho-social, functional, health, financial, and housing) care planning, service arrangement, and care monitoring; Prepare and present training programs and workshops; Develop support systems to meet client needs by identifying and coordinating a variety of available services; Intermittently interpret and explain simple or complex laws and regulations and elder service programs to clients and the general public; Organize and accomplish all tasks related to assessing the client, developing the care plan, implementing the service plan, conduct follow up, and monitoring of the plan. Maintain a professional relationship with each client; Maintain accurate records and documents. Maintain professional charting and documentation of client progress in a timely fashion. Prepare written reports for City and cooperating agencies. Carry a caseload of 30-45; The position requires good time management skills, organization, oral and written communication skills, and basic computer skills. The ability to work with diverse populations is needed; fluency in a second language is a plus. Familiarity with social services and community resources for older adults is needed; Analyze situations and determine proper course of action by making decisions and utilizing independent judgment, problem solve to assess needs of clients, observe seniors for assessment purposes, and explain regulations and findings to clients and families; Serve as an advocate and a community resource. Process referrals and consults to and from community sources and other Care Managers. Develop and coordinate promotional information for seminars and social service programs; Work with various cultural and ethnic groups in a tactful and effective manner; obtain information through questioning; establish and maintain effective casework relationships with clients; Professional Development: Participate in workshops, seminars, and meetings which help increase understanding and growth in Care Management (continuing education); Assist in the recruitment, training, supervision, and support of volunteers and part-time staff; Function as a member of the Senior Center staff team. Participate in meetings and related activities as required. Ensure compliance with City policies and procedures; Provide on-going communication with the Recreation Services Manager regarding significant occurrences, problems, or potential problems affecting clients or staff; Establish and maintain knowledge of community resources. Establish a rapport with community agencies and representatives. WORKING CONDITIONS Position requires regular sitting, standing, walking, reaching, kneeling, bending, squatting, and stooping in the performance of activities. The position also requires grasping, repetitive hand movement, and fine coordination. Additionally, the position requires near and far vision in reading reports and work-related documents and using a computer. Acute hearing is required when providing personal customer service. The need to lift, drag and push, pull objects weighing up to 10 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications The minimum qualifications for education and experience can be met in the following way: Care Manager Level 1: Must be at least 18 years old. High School Diploma, GED or equivalent; Possession of or able to obtain a valid CPR and First Aid certification (course may be taken after hire); College/University student enrolled in an accredited program in Social Work, Gerontology, Psychology, Sociology, Counseling, Rehabilitation or other related field; Able to use a computer, calculator, telephone, and photocopy machine; Communicate clearly and concisely, both orally and in writing; Establish and maintain effective working relationships with those contacted in the course of work. Knowledge of: Principles and practices of social work as applied to senior populations; Principles and techniques of interviewing, mental health, diagnostic assessment, and a variety of counseling methods; Medical, psychological, educational, social service, legal, and community resources; Local, state, and national social service programs for older adults including but not limited to: Medicare, Medi-Cal, Social Security, State Disability Insurance, Supplemental Security Income, Housing Assistance Programs, Immigration & Naturalization Services, US Citizenship Procedures, Food Programs, Low-Income Assistance Programs, In Home Supportive Services, and Transportation Services; Signs and symptoms of mental illness and diseases which cause memory loss; understand cultural influences on behavior; identify need for services; analyze and assess elders and caregivers by active listening and direct observation. Family dynamics and human behavior related to the aging process; Cultural influences on behavior in a multicultural community; Laws and regulations regarding elder abuse and functions of public assistance and social service systems. Care Managers Level 2-3: The above, plus A Bachelor's Degree in Social Work, Gerontology, Psychology, Sociology, Counseling, Rehabilitation or other related field; Two (2) years of Care Management experience will be considered. OR A Master's Degree in Social Work, Gerontology, Psychology, Sociology, Counseling, Rehabilitation or other related field; One (1) year of Care Management experience with the older adult population. Care Managers Level 4-5: The above, plus A Bachelor's Degree in Social Work, Gerontology, Psychology, Sociology, Counseling, Rehabilitation or other related field; Four (4) years of Care Management experience will be considered. OR A Master's Degree in Social Work, Gerontology, Psychology, Sociology, Counseling, Rehabilitation or other related field; Two (2) year of Care Management experience with the older adult population. Licenses/Certificates Possession at time of hire and continued maintenance of a valid California Class C Drivers' License and a safe driving record. DESIRABLE QUALIFICATIONS Bilingual in Spanish, Mandarin or Farsi. Application and Selection Process If you are interested in this opportunity, please submit a completed application and responses to the supplemental questions to the Department of Human Resources. City application forms, completed in full and responses to the supplemental questions are required. Candidates are asked to fully describe any training, education, experience and/or skills relevant to this position. Resumes are not accepted in lieu of the application, please do not indicate "see resume." Applications may be submitted online through the City's employment page; go to Sunnyvale.ca.gov, Search: Jobs. Late or incomplete applications will also not be accepted. Please submit application materials as soon as possible to be considered for this position as this job posting may close without notice. SELECTION PROCESS Applications competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, qualified candidate applications will be forwarded to the hiring department for review. Application materials will be evaluated for job-related skills, experience and education.Qualified applicants will be invited to participate in an interview. Applications are reviewed on an ongoing basis and information regarding next steps in the recruitment process will be sent via email. Please check your email regularly for status updates . You may contact Faye Brand, HR Technician at: fbrand@sunnyvale.ca.gov or 408-730-3015 for recruitment updates. Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly- hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Any successful candidate selected by the hiring department will be required to submit proof of education (original copy of the diploma or college/university transcripts). Documents may be attached to the online application or emailed to fbrand@sunnyvale.ca.gov. A valid California Class C driver's license and a safe driving record is required for this position at the time of appointment. Should you move forward to be hired for this position, you will be required to turn in a current copy of your DMV driving record. ADDITIONAL INFORMATION For more information regarding this employment opportunity, contact Trenton Hill, Recreation Manager, at 408-730-7378 or by email to thill@sunnyvale.ca.gov .For information relating to the application process contact Faye Brand, Human Resources Technician at 408-730-3015 or email: fbrand@sunnyvale.ca.gov . The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. No City benefits are offered with this Temporary Position. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
Description CARE MANAGER, TEMPORARY (Level 2-5) (Case Manager Job Code: 9584 Casual non-benefited employees are limited to working no more than twenty-five (25) hours per week and no more than 900 hours in a fiscal year (July 1-June 30). The City of Sunnyvale is seeking a Care Manager (Level 2-5) to perform professional social work with older adults and/or families to obtain health, financial, and social services to provide assessments, develop and implement case management plans, and perform related duties as required. This position reports to the Recreation Services Manager and receives occasional instruction or assistance as new or unusual situations arise and are fully aware of operating procedures and policies within the department. What is the Senior Center Care Management Program? A care management program prepares individualized care plans and manages the coordination, procurement, and monitoring of services. In addition, the program provides professional Care Managers to advocate and support older adults (seniors) in their efforts to maintain independence, age successfully, and age with dignity. Essential Job Functions May include, but are not limited to, the following: Support seniors' welfare by connecting them and their families to services and resources available from nonprofits and privately funded organizations; Provide a comprehensive assessment of culturally diverse clients to collect functional, environmental, psychosocial, economic, and health status to determine their needs and create a cost effective care plan; Conduct in-office or in-home visits; Provide comprehensive information and referral services; Provide comprehensive assessment to collect (psycho-social, functional, health, financial, and housing) care planning, service arrangement, and care monitoring; Prepare and present training programs and workshops; Develop support systems to meet client needs by identifying and coordinating a variety of available services; Intermittently interpret and explain simple or complex laws and regulations and elder service programs to clients and the general public; Organize and accomplish all tasks related to assessing the client, developing the care plan, implementing the service plan, conduct follow up, and monitoring of the plan. Maintain a professional relationship with each client; Maintain accurate records and documents. Maintain professional charting and documentation of client progress in a timely fashion. Prepare written reports for City and cooperating agencies. Carry a caseload of 30-45; The position requires good time management skills, organization, oral and written communication skills, and basic computer skills. The ability to work with diverse populations is needed; fluency in a second language is a plus. Familiarity with social services and community resources for older adults is needed; Analyze situations and determine proper course of action by making decisions and utilizing independent judgment, problem solve to assess needs of clients, observe seniors for assessment purposes, and explain regulations and findings to clients and families; Serve as an advocate and a community resource. Process referrals and consults to and from community sources and other Care Managers. Develop and coordinate promotional information for seminars and social service programs; Work with various cultural and ethnic groups in a tactful and effective manner; obtain information through questioning; establish and maintain effective casework relationships with clients; Professional Development: Participate in workshops, seminars, and meetings which help increase understanding and growth in Care Management (continuing education); Assist in the recruitment, training, supervision, and support of volunteers and part-time staff; Function as a member of the Senior Center staff team. Participate in meetings and related activities as required. Ensure compliance with City policies and procedures; Provide on-going communication with the Recreation Services Manager regarding significant occurrences, problems, or potential problems affecting clients or staff; Establish and maintain knowledge of community resources. Establish a rapport with community agencies and representatives. WORKING CONDITIONS Position requires regular sitting, standing, walking, reaching, kneeling, bending, squatting, and stooping in the performance of activities. The position also requires grasping, repetitive hand movement, and fine coordination. Additionally, the position requires near and far vision in reading reports and work-related documents and using a computer. Acute hearing is required when providing personal customer service. The need to lift, drag and push, pull objects weighing up to 10 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications The minimum qualifications for education and experience can be met in the following way: Care Manager Level 1: Must be at least 18 years old. High School Diploma, GED or equivalent; Possession of or able to obtain a valid CPR and First Aid certification (course may be taken after hire); College/University student enrolled in an accredited program in Social Work, Gerontology, Psychology, Sociology, Counseling, Rehabilitation or other related field; Able to use a computer, calculator, telephone, and photocopy machine; Communicate clearly and concisely, both orally and in writing; Establish and maintain effective working relationships with those contacted in the course of work. Knowledge of: Principles and practices of social work as applied to senior populations; Principles and techniques of interviewing, mental health, diagnostic assessment, and a variety of counseling methods; Medical, psychological, educational, social service, legal, and community resources; Local, state, and national social service programs for older adults including but not limited to: Medicare, Medi-Cal, Social Security, State Disability Insurance, Supplemental Security Income, Housing Assistance Programs, Immigration & Naturalization Services, US Citizenship Procedures, Food Programs, Low-Income Assistance Programs, In Home Supportive Services, and Transportation Services; Signs and symptoms of mental illness and diseases which cause memory loss; understand cultural influences on behavior; identify need for services; analyze and assess elders and caregivers by active listening and direct observation. Family dynamics and human behavior related to the aging process; Cultural influences on behavior in a multicultural community; Laws and regulations regarding elder abuse and functions of public assistance and social service systems. Care Managers Level 2-3: The above, plus A Bachelor's Degree in Social Work, Gerontology, Psychology, Sociology, Counseling, Rehabilitation or other related field; Two (2) years of Care Management experience will be considered. OR A Master's Degree in Social Work, Gerontology, Psychology, Sociology, Counseling, Rehabilitation or other related field; One (1) year of Care Management experience with the older adult population. Care Managers Level 4-5: The above, plus A Bachelor's Degree in Social Work, Gerontology, Psychology, Sociology, Counseling, Rehabilitation or other related field; Four (4) years of Care Management experience will be considered. OR A Master's Degree in Social Work, Gerontology, Psychology, Sociology, Counseling, Rehabilitation or other related field; Two (2) year of Care Management experience with the older adult population. Licenses/Certificates Possession at time of hire and continued maintenance of a valid California Class C Drivers' License and a safe driving record. DESIRABLE QUALIFICATIONS Bilingual in Spanish, Mandarin or Farsi. Application and Selection Process If you are interested in this opportunity, please submit a completed application and responses to the supplemental questions to the Department of Human Resources. City application forms, completed in full and responses to the supplemental questions are required. Candidates are asked to fully describe any training, education, experience and/or skills relevant to this position. Resumes are not accepted in lieu of the application, please do not indicate "see resume." Applications may be submitted online through the City's employment page; go to Sunnyvale.ca.gov, Search: Jobs. Late or incomplete applications will also not be accepted. Please submit application materials as soon as possible to be considered for this position as this job posting may close without notice. SELECTION PROCESS Applications competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, qualified candidate applications will be forwarded to the hiring department for review. Application materials will be evaluated for job-related skills, experience and education.Qualified applicants will be invited to participate in an interview. Applications are reviewed on an ongoing basis and information regarding next steps in the recruitment process will be sent via email. Please check your email regularly for status updates . You may contact Faye Brand, HR Technician at: fbrand@sunnyvale.ca.gov or 408-730-3015 for recruitment updates. Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly- hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Any successful candidate selected by the hiring department will be required to submit proof of education (original copy of the diploma or college/university transcripts). Documents may be attached to the online application or emailed to fbrand@sunnyvale.ca.gov. A valid California Class C driver's license and a safe driving record is required for this position at the time of appointment. Should you move forward to be hired for this position, you will be required to turn in a current copy of your DMV driving record. ADDITIONAL INFORMATION For more information regarding this employment opportunity, contact Trenton Hill, Recreation Manager, at 408-730-7378 or by email to thill@sunnyvale.ca.gov .For information relating to the application process contact Faye Brand, Human Resources Technician at 408-730-3015 or email: fbrand@sunnyvale.ca.gov . The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. No City benefits are offered with this Temporary Position. Closing Date/Time: Continuous