City of San Jose
United States, California, San Jose
The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top ten cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. The City's Airport Department is seeking an individual whose values align with the values of the City's employees. Prior to the impact of COVID, San José Mineta International Airport (SJC) served more than 15 million passengers annually with 450 peak daily departures and arrivals on 13 international and domestic carriers to 50+ nonstop destinations. SJC has been one of America's fastest-growing major airports over the past four-year period, based on percentage increase in passenger seat capacity. We are looking for team members who can work toward our Mission Statement to "Connect, Serve and Inspire" and our Vision Statement to "Transform how Silicon Valley Travels". For more information about SJC, visit http://www.sjc.org. The Salary Range for Airport Operations Supervisor I is $103,565.28 - $126,191.52 The Salary Range for Airport Operations Supervisor II $111,274.80 - $135,582.72 The Salary Range for Airport Operations Supervisor III $119,857.92 - $145,978.56 The actual salary shall be determined by the final candidate's qualifications and experience. These salary ranges include an approximate five percent (5%) ongoing non-pensionable compensation pay.? Positions & Duties The City of San José - San José Mineta International Airport is currently recruiting a Manager-on-Duty Position (Airport Operations Supervisors I/II/III). The Airport Manager-on-Duty serves as the senior Airport management representative on weekends, nights, and holidays. Incumbents inspect runways, taxiways, and related airport Air Operational Areas (AOA) for proper maintenance and safety conditions; opens or closes runways, taxiways, and airside operational areas; and ensures that the facility continually operates in compliance with Federal Aviation Administration (FAA) airport certification requirements. Performs related work as required. As the Manager-on-Duty you may have purview over other Sections within the Airport Operations Division including, Landside, Terminal / Customer Service, or Security Sections. Programs within these Sections, include: noise monitoring, emergency planning, general aviation, construction oversight, public parking, airport shuttle and ground transportation, parking and curbside traffic control, terminal management, customer experience and services, security compliance, airport identification badging and Airport Operations Center (AOC) functions. The Manager-on-Duty also serves as the Airport's Incident Commander for various emergency situations until relieved by senior Airport management. These positions will be required to rotate between assignments based on operational needs. Incumbents will be required to work weekends, holidays, and any of three shifts covering twenty-four hours per day, seven days per week. Mandatory overtime may be required to meet staffing needs. This position may require the supervision of a large number of staff and requires an individual who can provide a high level of leadership and supervision. Additionally, the position may interact regularly with Airport customers, contractors, tenants, government agencies, and other City departments. A successful candidate must demonstrate excellent communication skills and the ability to handle confidential and sensitive information. This position requires the ability to interpret complex regulations and a strong knowledge of various computer programs and software such as Microsoft Office as well as variety of proprietary computer systems, databases and software. A strong technical background or a demonstrated ability to learn new technology is preferred. Previous, demonstrated work experience in Airport Operations at a Certificated Commercial Service Airport is highly desired. Typical Manager-on-Duty Duties : Observes, records, and enforces activities conducted on the Airside areas (RONs, Itinerants, hazmat, wildlife, etc.) Observes, records and enforces activities of contractors, permitees and tenants on the Airside to ensure compliance with applicable regulations or contractual/permit requirements. Ensures compliance with regulatory requirements continuously. Documents activity/events (RONs, Itinerants, hazmat, wildlife, etc.) on the Airfield. Responds to emergencies, hazmat, wildlife or other airfield incidents to maintain a safe and efficient operation. Includes on-site inspection of airfield and performing or coordinating activities as required. Supervises staff to maintain an efficient operation and/or program. Ensures Airport is operated in accordance with applicable Federal State and local rules and regulations. Assumes day to day responsibility and oversight for programs and projects to meet established goals and plans. Monitors assigned areas and staff performance to ensure safe operation and physical security controls are in place. Maintains records and assists with documentation and memo writing to ensure controls and to support recommendations for improved operations. Ensures programs and personnel provide a high level of customer service. Provides input towards the development of budgets within a program. Provides customer service to the public (i.e., directing passengers, listening to and reporting complaints, etc.) Performs other duties of a similar nature or level. The current vacancy within the Airport Operations Division will be filled based on the skill set presented by the successful candidate. This recruitment may be used to fill multiple positions in this department. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. DUTY NO. TYPICAL CLASS ESSENTIAL DUTIES : (These duties and estimated frequency are a representative sample; position assignments may vary depending on the business needs of the department.) Duties may include, but are not limited to, the following: FREQUENCY* Manager-on- Duty 1. Observes, records and enforces activities conducted on the Airside areas (RONs, Itinerants, hazmat, wildlife, etc.) Daily 2. Observes, records and enforces activities of contractors, permitees and tenants on the Airside to ensure compliance with applicable regulations or contractual/permit requirements. Daily 3. Ensures compliance with regulatory requirements continuously. Daily 4. Documents activity/events (RONs, Itinerants, hazmat, wildlife, etc.) on the Airfield. As Required 5. Responds to emergencies, hazmat, wildlife or other airfield incidents to maintain a safe and efficient operation. Includes on-site inspection of airfield, and performing or coordinating activities as required. As Required 6. Responds to and resolves door and gate alarms. As Required 7. Supervises staff to maintain an efficient operation and/or program. Daily 8. Ensures Airport is operated in accordance with applicable Federal State and local rules and regulations. Daily 9. Assumes day to day responsibility and oversight for programs and projects to meet established goals and plans. Daily 10. Monitors assigned areas and staff performance to ensure safe operation and physical security controls are in place. Daily 11. Maintains records and assists with documentation and memo writing to ensure controls and to support recommendations for improved operations. Daily 12. Ensures programs and personnel provide a high level of customer service. Daily 13. Provides input towards the development of budgets within a program. As Required All Areas 14. Provides customer service to the public (i.e., directing passengers, listening to and reporting complaints, etc.) Daily 15. Performs other duties of a similar nature or level. As Required *Frequency defined as Daily/Several Times, Daily, Weekly, Intermittent, or As Required Education and Experience Airport Operations Supervisor I A Bachelor's degree in aviation or closely related field AND two (2) years of experience in the aviation field at the level of Senior Airport Operations Specialist I or higher. Aviation experience is typically gained by working for the following types of organizations: airport, airline, fixed based operator, airport related contractor, aviation related government agency or military aviation. Acceptable Substitution Additional experience in aviation may be substituted for the bachelor's degree requirement on a year-for- year basis. Airport Operations Supervisor II A Bachelor's degree in aviation or closely related field AND certification from an airport industry professional organization AND one (1) year of experience in the aviation field at the level of Airport Operations Supervisor I or higher. Acceptable Substitution Additional experience in aviation may be substituted for the bachelor's degree requirement on a year-for- year basis. Airport Operations Supervisor III A Bachelor's degree in aviation or closely related field AND two (2) certifications from an airport industry professional organization AND one (1) year of experience in the aviation field at the level of Airport Operations Supervisor I or higher AND one (1) year of experience as Manager-On-Duty at SJC since July of 2010 . Acceptable Substitution Additional experience in aviation may be substituted for the bachelor's degree requirement on a year-for- year basis. Required Licensing (such as driver's license, certifications, etc.) Incumbents are required to complete and pass a TSA mandated, Criminal History Records Check and a Security Threat Assessment and all other City, State or Federal requirements. California Drivers License. Obtain an Airport issued Ramp Drivers Permit and Movement Area Operating Permit within 6 months of employment. Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San José will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Candidates are required to satisfactorily complete and pass a fingerprint based Criminal History Records Check prior to being considered for a position in this class at the Airport. This Airport position requires a background check and a Transportation Security Administration (TSA) check. The candidate must be fingerprinted and qualify under all applicable TSA and Airport regulations. (Incumbents may be required to have different combinations of the listed qualifications, or more specific job-related qualifications depending on the position.) Basic Competencies (Needed at entry into the job in order to perform the essential duties.) Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. Knowledge of: Safe vehicle operations at an airport. Airport GT, parking, security and common use terminal operations principals. Emergency procedures. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts. Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel. Teamwork and Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach. Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor. Decision Making - Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions. Supervision - Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness. Additional Competencies and/or Desirable Qualifications (Competencies, knowledge, skills and abilities that are more position specific and/or likely to contribute to more successful job performance.) Knowledge of: Airport runway/taxiway systems, marking criteria, aircraft movement/non-movement areas, and airport facility and operational safety standards. Aircraft rescue and fire-fighting (ARFF) equipment and their applicability to airport emergency operations. Methods, materials, and equipment used in aircraft ground handling, recovery, and/or servicing. Aviation fuels, aircraft servicing procedures, and aviation fuel quality control Procedures. Skills in: Radio communications procedures including communications with the Air Traffic Control Tower. Selection Process To apply, please complete an application via the City of San José's website at www.sanjoseca.gov/citycareers . The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from
further consideration. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. If you have questions about the duties of these positions, the selection or hiring processes, please contact Tessa Elkins at Telkins@sjc.org . Additional Information The application deadline is 11:59 PM on March 28, 2024. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. Please contact Human Resources at (408) 535-1285, or Human.Resources@sanjoseca.gov if you have any questions. Please note that applications are currently not accepted through CalOpps or any other third-party job board application system. To apply, applicants must complete an application via the City of San José 's website at www.sanjoseca.gov/citycareers .
The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top ten cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. The City's Airport Department is seeking an individual whose values align with the values of the City's employees. Prior to the impact of COVID, San José Mineta International Airport (SJC) served more than 15 million passengers annually with 450 peak daily departures and arrivals on 13 international and domestic carriers to 50+ nonstop destinations. SJC has been one of America's fastest-growing major airports over the past four-year period, based on percentage increase in passenger seat capacity. We are looking for team members who can work toward our Mission Statement to "Connect, Serve and Inspire" and our Vision Statement to "Transform how Silicon Valley Travels". For more information about SJC, visit http://www.sjc.org. The Salary Range for Airport Operations Supervisor I is $103,565.28 - $126,191.52 The Salary Range for Airport Operations Supervisor II $111,274.80 - $135,582.72 The Salary Range for Airport Operations Supervisor III $119,857.92 - $145,978.56 The actual salary shall be determined by the final candidate's qualifications and experience. These salary ranges include an approximate five percent (5%) ongoing non-pensionable compensation pay.? Positions & Duties The City of San José - San José Mineta International Airport is currently recruiting a Manager-on-Duty Position (Airport Operations Supervisors I/II/III). The Airport Manager-on-Duty serves as the senior Airport management representative on weekends, nights, and holidays. Incumbents inspect runways, taxiways, and related airport Air Operational Areas (AOA) for proper maintenance and safety conditions; opens or closes runways, taxiways, and airside operational areas; and ensures that the facility continually operates in compliance with Federal Aviation Administration (FAA) airport certification requirements. Performs related work as required. As the Manager-on-Duty you may have purview over other Sections within the Airport Operations Division including, Landside, Terminal / Customer Service, or Security Sections. Programs within these Sections, include: noise monitoring, emergency planning, general aviation, construction oversight, public parking, airport shuttle and ground transportation, parking and curbside traffic control, terminal management, customer experience and services, security compliance, airport identification badging and Airport Operations Center (AOC) functions. The Manager-on-Duty also serves as the Airport's Incident Commander for various emergency situations until relieved by senior Airport management. These positions will be required to rotate between assignments based on operational needs. Incumbents will be required to work weekends, holidays, and any of three shifts covering twenty-four hours per day, seven days per week. Mandatory overtime may be required to meet staffing needs. This position may require the supervision of a large number of staff and requires an individual who can provide a high level of leadership and supervision. Additionally, the position may interact regularly with Airport customers, contractors, tenants, government agencies, and other City departments. A successful candidate must demonstrate excellent communication skills and the ability to handle confidential and sensitive information. This position requires the ability to interpret complex regulations and a strong knowledge of various computer programs and software such as Microsoft Office as well as variety of proprietary computer systems, databases and software. A strong technical background or a demonstrated ability to learn new technology is preferred. Previous, demonstrated work experience in Airport Operations at a Certificated Commercial Service Airport is highly desired. Typical Manager-on-Duty Duties : Observes, records, and enforces activities conducted on the Airside areas (RONs, Itinerants, hazmat, wildlife, etc.) Observes, records and enforces activities of contractors, permitees and tenants on the Airside to ensure compliance with applicable regulations or contractual/permit requirements. Ensures compliance with regulatory requirements continuously. Documents activity/events (RONs, Itinerants, hazmat, wildlife, etc.) on the Airfield. Responds to emergencies, hazmat, wildlife or other airfield incidents to maintain a safe and efficient operation. Includes on-site inspection of airfield and performing or coordinating activities as required. Supervises staff to maintain an efficient operation and/or program. Ensures Airport is operated in accordance with applicable Federal State and local rules and regulations. Assumes day to day responsibility and oversight for programs and projects to meet established goals and plans. Monitors assigned areas and staff performance to ensure safe operation and physical security controls are in place. Maintains records and assists with documentation and memo writing to ensure controls and to support recommendations for improved operations. Ensures programs and personnel provide a high level of customer service. Provides input towards the development of budgets within a program. Provides customer service to the public (i.e., directing passengers, listening to and reporting complaints, etc.) Performs other duties of a similar nature or level. The current vacancy within the Airport Operations Division will be filled based on the skill set presented by the successful candidate. This recruitment may be used to fill multiple positions in this department. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. DUTY NO. TYPICAL CLASS ESSENTIAL DUTIES : (These duties and estimated frequency are a representative sample; position assignments may vary depending on the business needs of the department.) Duties may include, but are not limited to, the following: FREQUENCY* Manager-on- Duty 1. Observes, records and enforces activities conducted on the Airside areas (RONs, Itinerants, hazmat, wildlife, etc.) Daily 2. Observes, records and enforces activities of contractors, permitees and tenants on the Airside to ensure compliance with applicable regulations or contractual/permit requirements. Daily 3. Ensures compliance with regulatory requirements continuously. Daily 4. Documents activity/events (RONs, Itinerants, hazmat, wildlife, etc.) on the Airfield. As Required 5. Responds to emergencies, hazmat, wildlife or other airfield incidents to maintain a safe and efficient operation. Includes on-site inspection of airfield, and performing or coordinating activities as required. As Required 6. Responds to and resolves door and gate alarms. As Required 7. Supervises staff to maintain an efficient operation and/or program. Daily 8. Ensures Airport is operated in accordance with applicable Federal State and local rules and regulations. Daily 9. Assumes day to day responsibility and oversight for programs and projects to meet established goals and plans. Daily 10. Monitors assigned areas and staff performance to ensure safe operation and physical security controls are in place. Daily 11. Maintains records and assists with documentation and memo writing to ensure controls and to support recommendations for improved operations. Daily 12. Ensures programs and personnel provide a high level of customer service. Daily 13. Provides input towards the development of budgets within a program. As Required All Areas 14. Provides customer service to the public (i.e., directing passengers, listening to and reporting complaints, etc.) Daily 15. Performs other duties of a similar nature or level. As Required *Frequency defined as Daily/Several Times, Daily, Weekly, Intermittent, or As Required Education and Experience Airport Operations Supervisor I A Bachelor's degree in aviation or closely related field AND two (2) years of experience in the aviation field at the level of Senior Airport Operations Specialist I or higher. Aviation experience is typically gained by working for the following types of organizations: airport, airline, fixed based operator, airport related contractor, aviation related government agency or military aviation. Acceptable Substitution Additional experience in aviation may be substituted for the bachelor's degree requirement on a year-for- year basis. Airport Operations Supervisor II A Bachelor's degree in aviation or closely related field AND certification from an airport industry professional organization AND one (1) year of experience in the aviation field at the level of Airport Operations Supervisor I or higher. Acceptable Substitution Additional experience in aviation may be substituted for the bachelor's degree requirement on a year-for- year basis. Airport Operations Supervisor III A Bachelor's degree in aviation or closely related field AND two (2) certifications from an airport industry professional organization AND one (1) year of experience in the aviation field at the level of Airport Operations Supervisor I or higher AND one (1) year of experience as Manager-On-Duty at SJC since July of 2010 . Acceptable Substitution Additional experience in aviation may be substituted for the bachelor's degree requirement on a year-for- year basis. Required Licensing (such as driver's license, certifications, etc.) Incumbents are required to complete and pass a TSA mandated, Criminal History Records Check and a Security Threat Assessment and all other City, State or Federal requirements. California Drivers License. Obtain an Airport issued Ramp Drivers Permit and Movement Area Operating Permit within 6 months of employment. Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San José will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Candidates are required to satisfactorily complete and pass a fingerprint based Criminal History Records Check prior to being considered for a position in this class at the Airport. This Airport position requires a background check and a Transportation Security Administration (TSA) check. The candidate must be fingerprinted and qualify under all applicable TSA and Airport regulations. (Incumbents may be required to have different combinations of the listed qualifications, or more specific job-related qualifications depending on the position.) Basic Competencies (Needed at entry into the job in order to perform the essential duties.) Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. Knowledge of: Safe vehicle operations at an airport. Airport GT, parking, security and common use terminal operations principals. Emergency procedures. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts. Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel. Teamwork and Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach. Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor. Decision Making - Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions. Supervision - Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness. Additional Competencies and/or Desirable Qualifications (Competencies, knowledge, skills and abilities that are more position specific and/or likely to contribute to more successful job performance.) Knowledge of: Airport runway/taxiway systems, marking criteria, aircraft movement/non-movement areas, and airport facility and operational safety standards. Aircraft rescue and fire-fighting (ARFF) equipment and their applicability to airport emergency operations. Methods, materials, and equipment used in aircraft ground handling, recovery, and/or servicing. Aviation fuels, aircraft servicing procedures, and aviation fuel quality control Procedures. Skills in: Radio communications procedures including communications with the Air Traffic Control Tower. Selection Process To apply, please complete an application via the City of San José's website at www.sanjoseca.gov/citycareers . The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from
further consideration. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. If you have questions about the duties of these positions, the selection or hiring processes, please contact Tessa Elkins at Telkins@sjc.org . Additional Information The application deadline is 11:59 PM on March 28, 2024. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. Please contact Human Resources at (408) 535-1285, or Human.Resources@sanjoseca.gov if you have any questions. Please note that applications are currently not accepted through CalOpps or any other third-party job board application system. To apply, applicants must complete an application via the City of San José 's website at www.sanjoseca.gov/citycareers .
CITY OF SEDONA, AZ
Sedona, AZ, US
We are still looking for our best candidate, if you were thinking you should apply, don't wait! Come join our team! The City of Sedona is continuing to accept applications for a Tourism Manager ! Sedona is more than a place to snap a photo and move on. It’s a place to reconnect, with nature or with the ones you love. It’s a place to enjoy solitude and soak in the 300+ days of sunshine. It’s an outdoor lover’s paradise and an awe-inspiring destination for the arts. Sedona is a place to savor the cuisine along with the views. In this new opportunity, the City invites the Tourism Manager to come lead the Tourism Team so that our visitors can have their own iconic experience in Sedona while protecting, cherishing and respecting this one-of-a-kind destination for generations to come. Be part of managing a motivated, creative, relatively new team that works with the professional tourism industry to represent Sedona in the best light, works to market this special place at the right time in targeted markets with stewardship in the forefront, actively manages the destination to help with the effects of visitors in our unique environment, collaborates with the community and businesses to strike the right balance between resident quality of life and a thriving tourism economy, and much, much more. Apply now for this special opportunity in which we are looking for new and creative approaches, and we look forward to taking this program to new heights. The City of Sedona is a great place to work! As evidenced by our 2023 Employee Satisfaction Survey: Employees have good working relationships with coworkers - 97% agree Employees feel the City is a good place to work - 92% agree The Tourism Manager will plan, execute and report on the operations of the City of Sedona’s Tourism Program, including but not limited to developing, implementing, and managing the execution of strategies, plans, and programs that balance Sedona’s thriving tourism economy with resident quality of life. Essential Functions : Serves as the primary spokesperson and expert on city tourism efforts. Builds collaborative relationships with stakeholders and acts as the main point of contact with the Lodging Council, Tourism Advisory Board, City Council and Arizona Office of Tourism. Manages the relationship with Tourism Advisory Board. Includes planning and directing recurring Board meetings as well as ongoing communications. Oversees actions to achieve goals outlined in the tourism strategic plan. This includes destination marketing and management campaigns, media relations, and travel trade, meeting sales, and visitor services development and support Works with other city departments to execute visitor management strategies including but not limited to trash, parking, transportation, housing and overall resident quality of life issues. Executes the branding plan and marketing plan. Develops, plans, manages and executes an annual budget. Collaborates on destination marketing campaign development and implements marketing, advertising, programming and public relations initiatives to drive lodging and sales revenues during need periods and to attract the targeted demographic. Supervises Tourism Program staff. Develops alliances with key business sectors - Arts, Lodging, Outdoor, Spiritual and Wellness, Retail, and Restaurant. Places particular focus on lodging partners in order to achieve increased occupancy goals during off-peak seasons. Travels to regional, national and international trade shows and missions as required. Coordinates effectively and creatively with city staff, marketing firms and tourism marketing partners to develop digital, social media, and print marketing tools and programs supporting the City’s marketing, management and promotion goals. Establishes metrics and key performance indicators to measure the program’s success. Prepares and presents bi-annual reports on yearly goal progress. Meets the targets to ensure success of the program. Coordinates with the Sedona Chamber of Commerce on marketing and promotion to align messaging and avoid duplication efforts. Serves in a leadership role helping to expand our community relations activities, with direct involvement in community-based events and organizations. Represents the overall community from a Tourism perspective. Participates in professional group meetings as appropriate with local, regional and statewide groups and stakeholders. QUALIFICATIONS Knowledge of : Sedona’s tourism industry and the City’s desire to seek balance between the tourism economy and resident quality of life. All facets of the professional tourism industry including the travel trade, media relations, meeting sales, destination marketing and management , and visitor services sectors. Data driven decision making: marketing, public relations, and promotional opportunities put in place by research, data, return on investment and knowledge of the industry to inform stakeholders, partners, community members, and civic leaders. City government. Strategic plan implementation. Principles of public relations and tourism campaigns. Excellent written and oral communication skills. Ability to : Build consensus among advisory boards and stakeholders Be skilled in creating, managing and reporting on the program’s budget; presenting to formal groups including City Council; and managing a high profile program. Coordinate work and services with multiple organizations Communicate effectively (orally and in writing) Compose professional reports, contracts, and other documents Establish and maintain effective working relationships with supervisors, other employees, committees, boards, other agencies and the general public. Lead by example and be a team player, pitching in proactively to make the City a fun and engaging place to work. Meet deadlines and perform tasks in a fast-paced environment. Exercise discretion in handling confidential and sensitive information. Keyboarding and knowledge of business equipment and applicable software applications. Learn new information and systems when required in order to maintain effective and efficient communication. Exercise diplomatic interpersonal and collaborative skills. Provide excellent customer service to employees and elected officials. EXPERIENCE AND TRAINING GUIDELINES: Any combination of experience and training that would likely provide the required knowledge and ability is qualifying. A typical way to obtain the knowledge and abilities would be: Experience and Training : Graduation from an accredited college or university with a Bachelor’s Degree in hospitality and tourism management, business management, marketing or a related field. Requires five (5) years of full-time professional experience in tourism or marketing management at an executive or management level. Experience must include budget administration, supervision, and a record of success related to tourism marketing, management and development. An equivalent combination of education and experience may be considered. License or Certification: Possession of, or ability to obtain, a valid Arizona driver’s license within two months of hire. WORKING CONDITIONS Environmental Conditions: Office environment; exposure to computer screens, potential exposure to electric power sources; occasional, emergency after-hours and weekend work may be required. Physical Conditions: Essential and marginal functions may require maintaining physical condition necessary for sitting for prolonged periods of time; light to moderate lifting; general manual dexterity. BENEFIT INFORMATION The City of Sedona offers a competitive benefit package that includes: • Arizona State Retirement System • 100% City-paid health, dental and vision coverage for employee • Substantial contributions to health, dental and vision coverage for dependents • City provided $50,000 group term life insurance • Short-term disability • PTO time upfronted July and January (96 hours per year) • Generous vacation accrual rates • Eleven paid holidays • Free Verde Shuttle bus passes ($80/month value) • $1,000 Employee Referral Award Program • Red Rock hiking passes • Deferred compensation - Optional IRS 457 plans • Wellness program • Tuition reimbursement - $2,500/year • Pet insurance ...and so much more! HOW TO APPLY To apply for this outstanding job opportunity, apply here . CONTACT INFORMATION City of Sedona Human Resources 102 Roadrunner Drive Sedona, AZ 86336 928-203-5038 or 203-5189 HumanResources@SedonaAZ.gov The City of Sedona is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at the City are based on business needs; job requirements; individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status; past or present military service; or any other status protected by law or regulation. Closing Date/Time: 04/01/2024
We are still looking for our best candidate, if you were thinking you should apply, don't wait! Come join our team! The City of Sedona is continuing to accept applications for a Tourism Manager ! Sedona is more than a place to snap a photo and move on. It’s a place to reconnect, with nature or with the ones you love. It’s a place to enjoy solitude and soak in the 300+ days of sunshine. It’s an outdoor lover’s paradise and an awe-inspiring destination for the arts. Sedona is a place to savor the cuisine along with the views. In this new opportunity, the City invites the Tourism Manager to come lead the Tourism Team so that our visitors can have their own iconic experience in Sedona while protecting, cherishing and respecting this one-of-a-kind destination for generations to come. Be part of managing a motivated, creative, relatively new team that works with the professional tourism industry to represent Sedona in the best light, works to market this special place at the right time in targeted markets with stewardship in the forefront, actively manages the destination to help with the effects of visitors in our unique environment, collaborates with the community and businesses to strike the right balance between resident quality of life and a thriving tourism economy, and much, much more. Apply now for this special opportunity in which we are looking for new and creative approaches, and we look forward to taking this program to new heights. The City of Sedona is a great place to work! As evidenced by our 2023 Employee Satisfaction Survey: Employees have good working relationships with coworkers - 97% agree Employees feel the City is a good place to work - 92% agree The Tourism Manager will plan, execute and report on the operations of the City of Sedona’s Tourism Program, including but not limited to developing, implementing, and managing the execution of strategies, plans, and programs that balance Sedona’s thriving tourism economy with resident quality of life. Essential Functions : Serves as the primary spokesperson and expert on city tourism efforts. Builds collaborative relationships with stakeholders and acts as the main point of contact with the Lodging Council, Tourism Advisory Board, City Council and Arizona Office of Tourism. Manages the relationship with Tourism Advisory Board. Includes planning and directing recurring Board meetings as well as ongoing communications. Oversees actions to achieve goals outlined in the tourism strategic plan. This includes destination marketing and management campaigns, media relations, and travel trade, meeting sales, and visitor services development and support Works with other city departments to execute visitor management strategies including but not limited to trash, parking, transportation, housing and overall resident quality of life issues. Executes the branding plan and marketing plan. Develops, plans, manages and executes an annual budget. Collaborates on destination marketing campaign development and implements marketing, advertising, programming and public relations initiatives to drive lodging and sales revenues during need periods and to attract the targeted demographic. Supervises Tourism Program staff. Develops alliances with key business sectors - Arts, Lodging, Outdoor, Spiritual and Wellness, Retail, and Restaurant. Places particular focus on lodging partners in order to achieve increased occupancy goals during off-peak seasons. Travels to regional, national and international trade shows and missions as required. Coordinates effectively and creatively with city staff, marketing firms and tourism marketing partners to develop digital, social media, and print marketing tools and programs supporting the City’s marketing, management and promotion goals. Establishes metrics and key performance indicators to measure the program’s success. Prepares and presents bi-annual reports on yearly goal progress. Meets the targets to ensure success of the program. Coordinates with the Sedona Chamber of Commerce on marketing and promotion to align messaging and avoid duplication efforts. Serves in a leadership role helping to expand our community relations activities, with direct involvement in community-based events and organizations. Represents the overall community from a Tourism perspective. Participates in professional group meetings as appropriate with local, regional and statewide groups and stakeholders. QUALIFICATIONS Knowledge of : Sedona’s tourism industry and the City’s desire to seek balance between the tourism economy and resident quality of life. All facets of the professional tourism industry including the travel trade, media relations, meeting sales, destination marketing and management , and visitor services sectors. Data driven decision making: marketing, public relations, and promotional opportunities put in place by research, data, return on investment and knowledge of the industry to inform stakeholders, partners, community members, and civic leaders. City government. Strategic plan implementation. Principles of public relations and tourism campaigns. Excellent written and oral communication skills. Ability to : Build consensus among advisory boards and stakeholders Be skilled in creating, managing and reporting on the program’s budget; presenting to formal groups including City Council; and managing a high profile program. Coordinate work and services with multiple organizations Communicate effectively (orally and in writing) Compose professional reports, contracts, and other documents Establish and maintain effective working relationships with supervisors, other employees, committees, boards, other agencies and the general public. Lead by example and be a team player, pitching in proactively to make the City a fun and engaging place to work. Meet deadlines and perform tasks in a fast-paced environment. Exercise discretion in handling confidential and sensitive information. Keyboarding and knowledge of business equipment and applicable software applications. Learn new information and systems when required in order to maintain effective and efficient communication. Exercise diplomatic interpersonal and collaborative skills. Provide excellent customer service to employees and elected officials. EXPERIENCE AND TRAINING GUIDELINES: Any combination of experience and training that would likely provide the required knowledge and ability is qualifying. A typical way to obtain the knowledge and abilities would be: Experience and Training : Graduation from an accredited college or university with a Bachelor’s Degree in hospitality and tourism management, business management, marketing or a related field. Requires five (5) years of full-time professional experience in tourism or marketing management at an executive or management level. Experience must include budget administration, supervision, and a record of success related to tourism marketing, management and development. An equivalent combination of education and experience may be considered. License or Certification: Possession of, or ability to obtain, a valid Arizona driver’s license within two months of hire. WORKING CONDITIONS Environmental Conditions: Office environment; exposure to computer screens, potential exposure to electric power sources; occasional, emergency after-hours and weekend work may be required. Physical Conditions: Essential and marginal functions may require maintaining physical condition necessary for sitting for prolonged periods of time; light to moderate lifting; general manual dexterity. BENEFIT INFORMATION The City of Sedona offers a competitive benefit package that includes: • Arizona State Retirement System • 100% City-paid health, dental and vision coverage for employee • Substantial contributions to health, dental and vision coverage for dependents • City provided $50,000 group term life insurance • Short-term disability • PTO time upfronted July and January (96 hours per year) • Generous vacation accrual rates • Eleven paid holidays • Free Verde Shuttle bus passes ($80/month value) • $1,000 Employee Referral Award Program • Red Rock hiking passes • Deferred compensation - Optional IRS 457 plans • Wellness program • Tuition reimbursement - $2,500/year • Pet insurance ...and so much more! HOW TO APPLY To apply for this outstanding job opportunity, apply here . CONTACT INFORMATION City of Sedona Human Resources 102 Roadrunner Drive Sedona, AZ 86336 928-203-5038 or 203-5189 HumanResources@SedonaAZ.gov The City of Sedona is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at the City are based on business needs; job requirements; individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status; past or present military service; or any other status protected by law or regulation. Closing Date/Time: 04/01/2024
SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT
San Mateo, CA, United States
The San Mateo County Transit District serves nearly 100,000 customers each weekday on its SamTrans buses, Redi-Wheel paratransit vehicles, Caltrain commuter rail cars and shuttles, as well as a robust capital program. The Transit District, which is in the heart of the San Francisco Bay Area, also is the managing agency for the San Mateo County Transportation Authority. Staff enjoys a dynamic organization that fosters personal development and professional advancement of its staff. The Transit District’s core values include integrity, customer focus, respect, quality, teamwork, leadership and accountability. Excellent benefits are provided. TITLE: Accountant 1 (Treasury) EMPLOYMENT TYPE: Exempt (Full-Time) DIVISION: Finance APPLICATION DEADLINE: Sunday, May 19, 2024 (1 st Cutoff Sunday April 19 th , 2024) PAY RANGE: $1,277.53 - $1,950.90 weekly ($66,432 - $101,441 estimated annual) WORK LOCATION: San Carlos, CA JOB SUMMARY: The Accountant 1 (Treasury) will report to the Manager, Revenue and is responsible for accounts receivable, billing, collections, general ledger journal entries, and reconciliations in accordance with Generally Accepted Accounting Principles (GAAP) for all business units: San Mateo County Transit District (SamTrans), Peninsula Corridor Joint Powers Board (Caltrain), and the San Mateo County Transportation Authority (TA). EXAMPLES OF ESSENTIAL FUNCTIONS: Prepare billing invoices and revenue recognition for all business units. Provide accurate billing for Shuttle program. Rail track maintenance and ParaTransit services. In addition to consignee and residential pass and parking sales and pilot programs as requested. Manage consumer price index adjustments for rentals and customer data review and updates for all lease increases. Liaison and resolve all billing problems with internal business partners and external customers. Review, analyze, and reconcile billing revenue accounts with the general ledge and resolve all discrepancies and variances. Prepare monthly reconciliations for receivable accounts. Prepare year-end adjustment and audit request for billing samples. EXAMPLES OF DUTIES: Analyze, record, bill and journalize all revenue products. Prepare and enter journal entries for month-end and year-end closing. Process Ticket Vending Machine (TVM) credit card refunds. Liaison with Real Estate department on aged receivables. Prepare and send out dunning letters to customers for all business units and follow up on delinquent accounts and make recommendations. Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned. SUPERVISION : Works under the supervision of the Manager, Revenue who directs work, establishes goals and objectives, and evaluates performance. MINIMUM QUALIFICATIONS : Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: Associate degree in accounting, Business or a related field. Three (3) years’ full time related experience in revenue operations. Three (3) years’ full time accounting experience working with computerized accounting systems. PREFERRED QUALIFICATIONS: Effective organizational skills with the ability to prioritize tasks and various deadlines. Proficiency in Microsoft Office Suite program. Experience with Enterprise Resource Planning (ERP) databases (e.g. PeopleSoft). Effective written and oral communications skills. SELECTION PROCESS MAY INCLUDE: The process will include a panel interview and may include written and skills test assessments or supplemental questions. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. CURRENT EMPLOYMENT BENEFITS AT SAMTRANS: For additional information on SamTrans benefits, please visit, https://www.samtrans.com/jobs Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time Off: Up to 26 days per year Cafeteria Plans: Medical, dental, vision care, group life insurance and more Transportation: Free Bus Transportation for employees and qualified dependents Work Location: Select positions are eligible to work remote up to 50% of the time Pension: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation HOW TO APPLY: To apply, please visit the https://www.samtrans.com/jobs . Complete an online employment application by Sunday, May 19, 2024 . A resume will not be accepted in lieu of the application. Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at recruitment@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.
The San Mateo County Transit District serves nearly 100,000 customers each weekday on its SamTrans buses, Redi-Wheel paratransit vehicles, Caltrain commuter rail cars and shuttles, as well as a robust capital program. The Transit District, which is in the heart of the San Francisco Bay Area, also is the managing agency for the San Mateo County Transportation Authority. Staff enjoys a dynamic organization that fosters personal development and professional advancement of its staff. The Transit District’s core values include integrity, customer focus, respect, quality, teamwork, leadership and accountability. Excellent benefits are provided. TITLE: Accountant 1 (Treasury) EMPLOYMENT TYPE: Exempt (Full-Time) DIVISION: Finance APPLICATION DEADLINE: Sunday, May 19, 2024 (1 st Cutoff Sunday April 19 th , 2024) PAY RANGE: $1,277.53 - $1,950.90 weekly ($66,432 - $101,441 estimated annual) WORK LOCATION: San Carlos, CA JOB SUMMARY: The Accountant 1 (Treasury) will report to the Manager, Revenue and is responsible for accounts receivable, billing, collections, general ledger journal entries, and reconciliations in accordance with Generally Accepted Accounting Principles (GAAP) for all business units: San Mateo County Transit District (SamTrans), Peninsula Corridor Joint Powers Board (Caltrain), and the San Mateo County Transportation Authority (TA). EXAMPLES OF ESSENTIAL FUNCTIONS: Prepare billing invoices and revenue recognition for all business units. Provide accurate billing for Shuttle program. Rail track maintenance and ParaTransit services. In addition to consignee and residential pass and parking sales and pilot programs as requested. Manage consumer price index adjustments for rentals and customer data review and updates for all lease increases. Liaison and resolve all billing problems with internal business partners and external customers. Review, analyze, and reconcile billing revenue accounts with the general ledge and resolve all discrepancies and variances. Prepare monthly reconciliations for receivable accounts. Prepare year-end adjustment and audit request for billing samples. EXAMPLES OF DUTIES: Analyze, record, bill and journalize all revenue products. Prepare and enter journal entries for month-end and year-end closing. Process Ticket Vending Machine (TVM) credit card refunds. Liaison with Real Estate department on aged receivables. Prepare and send out dunning letters to customers for all business units and follow up on delinquent accounts and make recommendations. Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned. SUPERVISION : Works under the supervision of the Manager, Revenue who directs work, establishes goals and objectives, and evaluates performance. MINIMUM QUALIFICATIONS : Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: Associate degree in accounting, Business or a related field. Three (3) years’ full time related experience in revenue operations. Three (3) years’ full time accounting experience working with computerized accounting systems. PREFERRED QUALIFICATIONS: Effective organizational skills with the ability to prioritize tasks and various deadlines. Proficiency in Microsoft Office Suite program. Experience with Enterprise Resource Planning (ERP) databases (e.g. PeopleSoft). Effective written and oral communications skills. SELECTION PROCESS MAY INCLUDE: The process will include a panel interview and may include written and skills test assessments or supplemental questions. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. CURRENT EMPLOYMENT BENEFITS AT SAMTRANS: For additional information on SamTrans benefits, please visit, https://www.samtrans.com/jobs Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time Off: Up to 26 days per year Cafeteria Plans: Medical, dental, vision care, group life insurance and more Transportation: Free Bus Transportation for employees and qualified dependents Work Location: Select positions are eligible to work remote up to 50% of the time Pension: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation HOW TO APPLY: To apply, please visit the https://www.samtrans.com/jobs . Complete an online employment application by Sunday, May 19, 2024 . A resume will not be accepted in lieu of the application. Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at recruitment@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.