SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: Project Specialist (SC - Case Manager) Job Category: NBU Job Opening Date: March 20, 2024 Job Closing Date: June 30, 2024 Locations: Saddleback College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: Under the supervision of the department Director or Dean, and the day-to-day direction of the Program Coordinator, the Case Manager will assess, define, and promote early identification of students in need of basic needs resources. The Case Manager will assess, plan, implement, monitor, and evaluate the actions required to address barriers preventing academic, behavioral, attendance, and social-emotional success. The Case Manager will not serve in a clinical capacity (i.e., provide psychotherapy to students), but will perform case management duties, facilitate referral access and service utilization, and address any questions or concerns originating from student. The Case Manager will assist students who need resources to appropriate on- and off-campus programs. DISTINGUISHING CHARACTERISTICS The Basic Needs division at Saddleback College serves student populations that experience unique challenges accessing nuanced support. These students require specialized support navigating federal, state, county, and local eligibility criteria to access resources that are oftentimes beyond the capacity of traditional community college programs and personnel. Help-seeking behaviors amongst these student populations can be limited due to the sensitivity of their identities. The ever-changing nature of law and policy can lend itself to unclear eligibility criteria which can negatively impact these students. Thus, access to these resources and services, or lack thereof, often shape the experiences of students and impact their academic trajectory, motivation, sense of self-efficacy and hope. The Case Manager will be familiar with special student populations such as foster youth, undocumented/Dreamer, LGBTQ+, formally incarcerated, parenting student, Latinx, first generation Black or African American student populations to contribute to the overall aim of supporting the holistic well-being of students to foster their success. Common student referrals to the Case Manager may include, but are not limited to: • Students experiencing food/housing/clothing/hygiene insecurities. • Students experiencing other personal and/or emotional challenges. • Students experiencing a major life change (traumatic or otherwise) that may be affecting their academic achievement. • Any referral submitted by faculty/staff for a student requiring non-mental health services. REPRESENTATIVE DUTIES • Coordinate and provide case-management services that are safe, timely, effective, efficient, equitable, and client-centered to individual students. • Conduct non-clinical assessment and plan that includes, but is not limited to, facilitate steps, remove barriers, determine eligibility, and navigate through complicated organizational processes. • Learn about and establish connections with off-campus and on-campus resources and agencies that provide services to targeted student populations. Maintain and update a centralized repository of on-campus and off-campus resources and services. • Manage and evaluate crises by helping the student make informed decisions and act as their advocate regarding their status, housing, academic, health, well-being, and treatment options. • Facilitate multiple care-aspect (case coordination, information sharing, follow-up, monitoring). • Take the extra mile and interact with the student to keep track of their progress and to ensure satisfaction. • Maintain accurate and timely case records (forms, referrals, and follow-up). • Record and maintain data collection and assessment related to the development of case management plans, outcomes, and statistical reports. • Design and implement interventions that will help students meet academic and personal goals. • Participate in relevant community outreach and on-campus committees. • Provide in-service training to staff on related topics. • Help students achieve wellness, service utilization, and increase autonomy. • Adhere to professional standards as outlined by protocols, rules, and regulations. QUALIFICATIONS • Excellent knowledge of case management principles. • Effective communication skills. • Excellent time management skills, problem solving, and ability to multi-task. • Familiarity with professional and technical emerging knowledge. Knowledge of: • Operational characteristics, services, and activities of the functions, programs, and operations of the assigned project or program area. • Goals and objectives of the assigned project or program area. • Methods and techniques used in the performance of duties and responsibilities specific to the area of assignment. • Information and research resources available related to areas of assignment. • Work organization and office management principles and practices. • Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. • Interpersonal skills using tact, patience, and courtesy. • Principles and practices of providing training, work direction, and guidance to lower-level office staff and student workers. • English usage, grammar, spelling, punctuation, and vocabulary. • Oral and written communication skills. • South Orange County Community College District • District organization, operations, policies, and objectives. • Pertinent federal, state, and local laws, codes, and regulations. • Microsoft 365. Ability to: • Understand the organization and operation of the assigned program area as necessary to assume assigned responsibilities. • Understand, interpret, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances. • Coordinate and participate in the management of assigned project, program, or program area functions and services. • Plan, organize, and administer assigned program activities. • Establish and maintain community relationships. • Understand the nature of partnerships and identify mutual interests. • Assess community needs to develop appropriate service partnerships for assigned programs. • Use technical concepts and project management tools and techniques to effectively coordinate a project or program area and solve complex problems in creative and effective ways. • Develop recommendations for problematic areas and implement and monitor changes. • Participate in the development and administration of policies and procedures. • Participate in the preparation and administration of assigned budgets. • Coordinate projects with multiple tasks and re-prioritize as needed. • Perform a full range of complex and responsible program support as well as difficult administrative duties involving the use of independent judgment and personal initiative. • Oversee and participate in the management of the administrative functions and operations of the assigned office. • Establish, review, and revise office work priorities. • Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. • Use sound judgment in recognizing scope of authority. • Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports. • Respond to requests and inquiries from students, staff, or the public; effectively present information in person or on the telephone to students, staff, or the public. • Provide specialized information and assistance to students, staff, and the general public. • Research, compile, assemble, analyze, and interpret data from diverse sources. • Prepare a variety of clear and concise administrative and financial reports. • Independently compose and prepare correspondence and memoranda. • Maintain complex and varied files and records. • Select, train, evaluate and provide work direction to assigned staff and student workers. • Plan, organize, coordinate, prioritize, perform, and delegate work. • Plan and organize work to meet schedules and changing deadlines. • Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. • Adapt to changing technologies and learn functionality of new equipment and systems. • Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. • Communicate clearly and concisely, both orally and in writing. • Establish and maintain effective working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE GUIDELINES Minimum: • The candidate will possess a minimum of a Bachelor's Degree from an accredited college or university, in an associated program, which may include health care, social work, psychology, sociology or a related field. • At least two (2) years of experience working in human services, social work, or a related field. • Preferred Qualification: Bachelor's in Social Work (BSW), Bilingual (Spanish language preferred) License or Certificate: • A valid California driver's license and proof of insurability may be required for some positions to drive a District or personal vehicle to attend meetings or pick up/deliver documents or other materials. PHYSICAL DEMANDS AND WORKING ENVIRONMENT Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and to occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $27.50/hr Up to 25 hours per week. Schedule TBD On-site only REQUIRED APPLICATION MATERIALS Resume, cover letter, and unofficial transcripts. This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/23 through 02/14/23 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
Apr 17, 2024
Part Time
Title: Project Specialist (SC - Case Manager) Job Category: NBU Job Opening Date: March 20, 2024 Job Closing Date: June 30, 2024 Locations: Saddleback College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: Under the supervision of the department Director or Dean, and the day-to-day direction of the Program Coordinator, the Case Manager will assess, define, and promote early identification of students in need of basic needs resources. The Case Manager will assess, plan, implement, monitor, and evaluate the actions required to address barriers preventing academic, behavioral, attendance, and social-emotional success. The Case Manager will not serve in a clinical capacity (i.e., provide psychotherapy to students), but will perform case management duties, facilitate referral access and service utilization, and address any questions or concerns originating from student. The Case Manager will assist students who need resources to appropriate on- and off-campus programs. DISTINGUISHING CHARACTERISTICS The Basic Needs division at Saddleback College serves student populations that experience unique challenges accessing nuanced support. These students require specialized support navigating federal, state, county, and local eligibility criteria to access resources that are oftentimes beyond the capacity of traditional community college programs and personnel. Help-seeking behaviors amongst these student populations can be limited due to the sensitivity of their identities. The ever-changing nature of law and policy can lend itself to unclear eligibility criteria which can negatively impact these students. Thus, access to these resources and services, or lack thereof, often shape the experiences of students and impact their academic trajectory, motivation, sense of self-efficacy and hope. The Case Manager will be familiar with special student populations such as foster youth, undocumented/Dreamer, LGBTQ+, formally incarcerated, parenting student, Latinx, first generation Black or African American student populations to contribute to the overall aim of supporting the holistic well-being of students to foster their success. Common student referrals to the Case Manager may include, but are not limited to: • Students experiencing food/housing/clothing/hygiene insecurities. • Students experiencing other personal and/or emotional challenges. • Students experiencing a major life change (traumatic or otherwise) that may be affecting their academic achievement. • Any referral submitted by faculty/staff for a student requiring non-mental health services. REPRESENTATIVE DUTIES • Coordinate and provide case-management services that are safe, timely, effective, efficient, equitable, and client-centered to individual students. • Conduct non-clinical assessment and plan that includes, but is not limited to, facilitate steps, remove barriers, determine eligibility, and navigate through complicated organizational processes. • Learn about and establish connections with off-campus and on-campus resources and agencies that provide services to targeted student populations. Maintain and update a centralized repository of on-campus and off-campus resources and services. • Manage and evaluate crises by helping the student make informed decisions and act as their advocate regarding their status, housing, academic, health, well-being, and treatment options. • Facilitate multiple care-aspect (case coordination, information sharing, follow-up, monitoring). • Take the extra mile and interact with the student to keep track of their progress and to ensure satisfaction. • Maintain accurate and timely case records (forms, referrals, and follow-up). • Record and maintain data collection and assessment related to the development of case management plans, outcomes, and statistical reports. • Design and implement interventions that will help students meet academic and personal goals. • Participate in relevant community outreach and on-campus committees. • Provide in-service training to staff on related topics. • Help students achieve wellness, service utilization, and increase autonomy. • Adhere to professional standards as outlined by protocols, rules, and regulations. QUALIFICATIONS • Excellent knowledge of case management principles. • Effective communication skills. • Excellent time management skills, problem solving, and ability to multi-task. • Familiarity with professional and technical emerging knowledge. Knowledge of: • Operational characteristics, services, and activities of the functions, programs, and operations of the assigned project or program area. • Goals and objectives of the assigned project or program area. • Methods and techniques used in the performance of duties and responsibilities specific to the area of assignment. • Information and research resources available related to areas of assignment. • Work organization and office management principles and practices. • Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. • Interpersonal skills using tact, patience, and courtesy. • Principles and practices of providing training, work direction, and guidance to lower-level office staff and student workers. • English usage, grammar, spelling, punctuation, and vocabulary. • Oral and written communication skills. • South Orange County Community College District • District organization, operations, policies, and objectives. • Pertinent federal, state, and local laws, codes, and regulations. • Microsoft 365. Ability to: • Understand the organization and operation of the assigned program area as necessary to assume assigned responsibilities. • Understand, interpret, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances. • Coordinate and participate in the management of assigned project, program, or program area functions and services. • Plan, organize, and administer assigned program activities. • Establish and maintain community relationships. • Understand the nature of partnerships and identify mutual interests. • Assess community needs to develop appropriate service partnerships for assigned programs. • Use technical concepts and project management tools and techniques to effectively coordinate a project or program area and solve complex problems in creative and effective ways. • Develop recommendations for problematic areas and implement and monitor changes. • Participate in the development and administration of policies and procedures. • Participate in the preparation and administration of assigned budgets. • Coordinate projects with multiple tasks and re-prioritize as needed. • Perform a full range of complex and responsible program support as well as difficult administrative duties involving the use of independent judgment and personal initiative. • Oversee and participate in the management of the administrative functions and operations of the assigned office. • Establish, review, and revise office work priorities. • Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. • Use sound judgment in recognizing scope of authority. • Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports. • Respond to requests and inquiries from students, staff, or the public; effectively present information in person or on the telephone to students, staff, or the public. • Provide specialized information and assistance to students, staff, and the general public. • Research, compile, assemble, analyze, and interpret data from diverse sources. • Prepare a variety of clear and concise administrative and financial reports. • Independently compose and prepare correspondence and memoranda. • Maintain complex and varied files and records. • Select, train, evaluate and provide work direction to assigned staff and student workers. • Plan, organize, coordinate, prioritize, perform, and delegate work. • Plan and organize work to meet schedules and changing deadlines. • Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. • Adapt to changing technologies and learn functionality of new equipment and systems. • Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. • Communicate clearly and concisely, both orally and in writing. • Establish and maintain effective working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE GUIDELINES Minimum: • The candidate will possess a minimum of a Bachelor's Degree from an accredited college or university, in an associated program, which may include health care, social work, psychology, sociology or a related field. • At least two (2) years of experience working in human services, social work, or a related field. • Preferred Qualification: Bachelor's in Social Work (BSW), Bilingual (Spanish language preferred) License or Certificate: • A valid California driver's license and proof of insurability may be required for some positions to drive a District or personal vehicle to attend meetings or pick up/deliver documents or other materials. PHYSICAL DEMANDS AND WORKING ENVIRONMENT Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and to occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $27.50/hr Up to 25 hours per week. Schedule TBD On-site only REQUIRED APPLICATION MATERIALS Resume, cover letter, and unofficial transcripts. This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/23 through 02/14/23 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: Project Specialist (IVC Case Manager - Rising Scholars Program) Job Category: NBU Job Opening Date: February 29, 2024 Job Closing Date: June 30, 2024 Locations: Irvine Valley College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: This position is grant funded to support the Rising Scholars Program for justice system impacted students (including currently or formerly incarcerated students). Lived expertise and/or professional experience with system impact is highly desired for this position. The Case Manager will assess, plan, implement, monitor, and evaluate the actions required to address both academic and nonacademic barriers to student success for Rising Scholars students. This position will not serve in a clinical capacity (i.e., provide psychotherapy to students), but will perform case management duties, provide individual appointments with students, needs assessments, facilitate referral access and service utilization, follow up and track student progress, and work collaboratively with on and off campus partners for student support. This position will serve an integral role within the holistic care model for student success used for the Rising Scholars Program. The Rising Scholars Case Manager will work collaboratively with the Basic Needs Program, EOPS, CalWorks, Guardian Scholars & NextUp, Counseling Office, Health and Wellness Center, and other supportive services on campus. The Case Manager will also be knowledgeable of, and develop partnerships with, off campus community resources designed to support justice impacted community members. REPRESENTATIVE DUTIES • Coordinate and provide case-management services that are culturally informed, centered in care for the student, tailored to each students specific needs, and in collaboration with fellow care providers on campus. • Conduct needs assessments and plans that includes,to address and students specific needs • Conduct all interactions with students and colleagues with an air of collaboration, transparency, and safety • Learn about and establish connections with off-campus and on-campus resources and agencies that provide services to targeted student populations. Maintain and update a centralized repository of on-campus and off-campus resources and services. • Facilitate multiple care-aspect (case coordination, information sharing, follow-up, monitoring). • Maintain accurate and timely case records (forms, referrals, and follow-up). • Record and maintain data collection and assessment related to the development of case management plans, outcomes, and statistical reports. • Design and implement interventions that will help students meet academic and personal goals. • Participate in relevant community outreach and on-campus committees. • Provide in-service training to staff on related topics. • Help students achieve wellness, service utilization, and increase autonomy. • Adhere to professional standards as outlined by protocols, rules, and regulations. QUALIFICATIONS • Excellent knowledge of case management principles. • Effective communication skills. • Excellent time management skills, problem solving, and ability to multi-task. • Familiarity with professional and technical emerging knowledge. Knowledge of: • The impacts the justice system has on individuals and the inequities that exist within the justice system based on race, age, gender, sexual orientation, social economic status, and so on. • Trauma informed care and the ability to apply this lens in the work with students. • Operational characteristics, services, and activities of the functions, programs, and operations of the assigned project or program area. • Goals and objectives of the assigned project or program area. • Methods and techniques used in the performance of duties and responsibilities specific to the area of assignment. • Information and research resources available related to areas of assignment. • Work organization and office management principles and practices. • Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. • Interpersonal skills using tact, patience, and courtesy. • Principles and practices of providing training, work direction, and guidance to lower-level office staff and student workers. • English usage, grammar, spelling, punctuation, and vocabulary. • Oral and written communication skills. • South Orange County Community College District • District organization, operations, policies, and objectives. • Pertinent federal, state, and local laws, codes, and regulations. • Microsoft 365. Ability to: • Understand the organization and operation of the assigned program area as necessary to assume assigned responsibilities. • Understand, interpret, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances. • Coordinate and participate in the management of assigned project, program, or program area functions and services. • Plan, organize, and administer assigned program activities. • Establish and maintain community relationships. • Understand the nature of partnerships and identify mutual interests. • Assess community needs to develop appropriate service partnerships for assigned programs. • Use technical concepts and project management tools and techniques to effectively coordinate a project or program area and solve complex problems in creative and effective ways. • Develop recommendations for problematic areas and implement and monitor changes. • Participate in the development and administration of policies and procedures. • Participate in the preparation and administration of assigned budgets. • Coordinate projects with multiple tasks and re-prioritize as needed. • Perform a full range of complex and responsible program support as well as difficult administrative duties involving the use of independent judgment and personal initiative. • Oversee and participate in the management of the administrative functions and operations of the assigned office. • Establish, review, and revise office work priorities. • Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. • Use sound judgment in recognizing scope of authority. • Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports. • Respond to requests and inquiries from students, staff, or the public; effectively present information in person or on the telephone to students, staff, or the public. • Provide specialized information and assistance to students, staff, and the general public. • Research, compile, assemble, analyze, and interpret data from diverse sources. • Prepare a variety of clear and concise administrative and financial reports. • Independently compose and prepare correspondence and memoranda. • Maintain complex and varied files and records. • Select, train, evaluate and provide work direction to assigned staff and student workers. • Plan, organize, coordinate, prioritize, perform, and delegate work. • Plan and organize work to meet schedules and changing deadlines. • Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. • Adapt to changing technologies and learn functionality of new equipment and systems. • Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. • Communicate clearly and concisely, both orally and in writing. • Establish and maintain effective working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE GUIDELINES Minimum: • The candidate will possess a minimum of a Bachelor's Degree from an accredited college or university, in an associated program, which may include health care, social work, psychology, sociology or a related field and at least two (2) years of experience working in human services, social work, or a related field. -OR- • Masters in Social Work (MSW) Preferred: Bilingual (Spanish language preferred) License or Certificate: • A valid California driver's license and proof of insurability may be required for some positions to drive a District or personal vehicle to attend meetings or pick up/deliver documents or other materials. PHYSICAL DEMANDS AND WORKING ENVIRONMENT Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and to occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $30/hr Up to 20 hours per week Schedule TBD On-site only This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/23 through 02/14/23 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
Mar 07, 2024
Part Time
Title: Project Specialist (IVC Case Manager - Rising Scholars Program) Job Category: NBU Job Opening Date: February 29, 2024 Job Closing Date: June 30, 2024 Locations: Irvine Valley College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: This position is grant funded to support the Rising Scholars Program for justice system impacted students (including currently or formerly incarcerated students). Lived expertise and/or professional experience with system impact is highly desired for this position. The Case Manager will assess, plan, implement, monitor, and evaluate the actions required to address both academic and nonacademic barriers to student success for Rising Scholars students. This position will not serve in a clinical capacity (i.e., provide psychotherapy to students), but will perform case management duties, provide individual appointments with students, needs assessments, facilitate referral access and service utilization, follow up and track student progress, and work collaboratively with on and off campus partners for student support. This position will serve an integral role within the holistic care model for student success used for the Rising Scholars Program. The Rising Scholars Case Manager will work collaboratively with the Basic Needs Program, EOPS, CalWorks, Guardian Scholars & NextUp, Counseling Office, Health and Wellness Center, and other supportive services on campus. The Case Manager will also be knowledgeable of, and develop partnerships with, off campus community resources designed to support justice impacted community members. REPRESENTATIVE DUTIES • Coordinate and provide case-management services that are culturally informed, centered in care for the student, tailored to each students specific needs, and in collaboration with fellow care providers on campus. • Conduct needs assessments and plans that includes,to address and students specific needs • Conduct all interactions with students and colleagues with an air of collaboration, transparency, and safety • Learn about and establish connections with off-campus and on-campus resources and agencies that provide services to targeted student populations. Maintain and update a centralized repository of on-campus and off-campus resources and services. • Facilitate multiple care-aspect (case coordination, information sharing, follow-up, monitoring). • Maintain accurate and timely case records (forms, referrals, and follow-up). • Record and maintain data collection and assessment related to the development of case management plans, outcomes, and statistical reports. • Design and implement interventions that will help students meet academic and personal goals. • Participate in relevant community outreach and on-campus committees. • Provide in-service training to staff on related topics. • Help students achieve wellness, service utilization, and increase autonomy. • Adhere to professional standards as outlined by protocols, rules, and regulations. QUALIFICATIONS • Excellent knowledge of case management principles. • Effective communication skills. • Excellent time management skills, problem solving, and ability to multi-task. • Familiarity with professional and technical emerging knowledge. Knowledge of: • The impacts the justice system has on individuals and the inequities that exist within the justice system based on race, age, gender, sexual orientation, social economic status, and so on. • Trauma informed care and the ability to apply this lens in the work with students. • Operational characteristics, services, and activities of the functions, programs, and operations of the assigned project or program area. • Goals and objectives of the assigned project or program area. • Methods and techniques used in the performance of duties and responsibilities specific to the area of assignment. • Information and research resources available related to areas of assignment. • Work organization and office management principles and practices. • Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. • Interpersonal skills using tact, patience, and courtesy. • Principles and practices of providing training, work direction, and guidance to lower-level office staff and student workers. • English usage, grammar, spelling, punctuation, and vocabulary. • Oral and written communication skills. • South Orange County Community College District • District organization, operations, policies, and objectives. • Pertinent federal, state, and local laws, codes, and regulations. • Microsoft 365. Ability to: • Understand the organization and operation of the assigned program area as necessary to assume assigned responsibilities. • Understand, interpret, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances. • Coordinate and participate in the management of assigned project, program, or program area functions and services. • Plan, organize, and administer assigned program activities. • Establish and maintain community relationships. • Understand the nature of partnerships and identify mutual interests. • Assess community needs to develop appropriate service partnerships for assigned programs. • Use technical concepts and project management tools and techniques to effectively coordinate a project or program area and solve complex problems in creative and effective ways. • Develop recommendations for problematic areas and implement and monitor changes. • Participate in the development and administration of policies and procedures. • Participate in the preparation and administration of assigned budgets. • Coordinate projects with multiple tasks and re-prioritize as needed. • Perform a full range of complex and responsible program support as well as difficult administrative duties involving the use of independent judgment and personal initiative. • Oversee and participate in the management of the administrative functions and operations of the assigned office. • Establish, review, and revise office work priorities. • Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. • Use sound judgment in recognizing scope of authority. • Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports. • Respond to requests and inquiries from students, staff, or the public; effectively present information in person or on the telephone to students, staff, or the public. • Provide specialized information and assistance to students, staff, and the general public. • Research, compile, assemble, analyze, and interpret data from diverse sources. • Prepare a variety of clear and concise administrative and financial reports. • Independently compose and prepare correspondence and memoranda. • Maintain complex and varied files and records. • Select, train, evaluate and provide work direction to assigned staff and student workers. • Plan, organize, coordinate, prioritize, perform, and delegate work. • Plan and organize work to meet schedules and changing deadlines. • Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. • Adapt to changing technologies and learn functionality of new equipment and systems. • Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. • Communicate clearly and concisely, both orally and in writing. • Establish and maintain effective working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE GUIDELINES Minimum: • The candidate will possess a minimum of a Bachelor's Degree from an accredited college or university, in an associated program, which may include health care, social work, psychology, sociology or a related field and at least two (2) years of experience working in human services, social work, or a related field. -OR- • Masters in Social Work (MSW) Preferred: Bilingual (Spanish language preferred) License or Certificate: • A valid California driver's license and proof of insurability may be required for some positions to drive a District or personal vehicle to attend meetings or pick up/deliver documents or other materials. PHYSICAL DEMANDS AND WORKING ENVIRONMENT Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and to occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $30/hr Up to 20 hours per week Schedule TBD On-site only This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/23 through 02/14/23 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: Student Worker (IVC Student Ambassador) Job Category: Students Job Opening Date: July 18, 2023 Job Closing Date: June 30, 2024 Locations: Irvine Valley College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: This is a position for current IVC Students. Students must be enrolled in 12+ units for the Fall/Spring semesters, and 6+ units in the summer to retain employment. Minimum cumulative GPA 2.0. Initial Screening Date: July 10, 2023 Under the direction of the appropriate level manager or administrator, performs a variety of duties in support of Outreach; delivers campus tours; assists with Outreach events and presentations; and provides information and assistance to students, faculty, staff, and the general public. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. A student's initial experience with a college is critical to their decision on whether to attend. This connection is most impactful when it comes from a peer. Using peer to peer connections, Student Ambassadors share their experiences as current college students to give prospective students, parents, and families a glimpse into life at IVC. Housed in the Office of Outreach Services, the Student Ambassadors assist with campus tours and assist at outreach events at IVC's service area high schools to share their student experiences at IVC. Student Ambassadors provide connection, engagement, and build community among new and prospective students to contribute to their transition to college and success at IVC. Each member of the Student Ambassador team will assist outreach efforts by connecting with prospective students both on and off campus. Student Ambassadors will offer insights and basic information about life as a student at IVC. Student Ambassadors will be expected to attend regular trainings, demonstrate competency around issues of diversity and multiculturalism, and communicate effectively across a range of different audiences. They will share their experiences at IVC in a positive, professional, and welcoming manner. Student Ambassadors will assist with campus tours, assist at campus events, and be the "pulse" of the campus to share student related issues and concerns. IVC is represented at College Nights at high schools in the IVC service area. Student Ambassadors will assist this outreach function by sharing their student experience with prospective students, parents, and families. They will provide peer to peer engagement and connection to IVC. Throughout the week, the Outreach department responds to a variety of requests for campus tours. Student Ambassadors will assist in these tours by connecting directly with students and families. By sharing their student experience, they will help their peers understand the ins and outs of the campus and give the student perspective. This is a key function that connects students initially to IVC. Student Ambassadors will assist with preparing outreach materials for events and organizing/restocking inventory of outreach supplies. Student Ambassadors will also partake in new and innovative outreach marketing efforts such as phone call banking, two-way text messaging, and social media campaigns. Leadership development is a key component of this program and Student Ambassadors will be expected to conduct themselves as representatives of the college at all times. Ambassadors will attend leadership development workshops and activities to help build skillsets that are integral to academic and career success. ABILITY TO: Assist students in locating appropriate resources; provide assistance to students on matters related to assigned area. Communicate clearly and concisely, both orally and in writing in English; use correct English usage, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and effectively. Establish and maintain cooperative working relationships with students, staff, and faculty, as well as various outside groups associated with or servicing the program to ensure efficient, effective, and correct implementation of departmental objectives. Interact extensively with and respond to requests and inquiries from students, faculty, staff, and public; effectively present information in person or on the telephone to students, staff, or the public; provide excellent customer service. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Work effectively under pressure with frequent interruptions and a high degree of public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities; concentrate on detailed tasks for extended periods of time; work confidentially, independently, and collaboratively. Effectively utilize computer applications and equipment in the performance of duties; adapt to changing technologies and learn functionality of new equipment and systems. Report to work on a regular and consistent basis, as scheduled, to assigned job. Work some evening/weekend shifts as required. Maintain the cleanliness, safety, and organization of assigned area; ensure adherence to safe work practices and procedures; monitor activities in assigned area and enforce policies for proper use and behavior. Participate in trainings and meetings as required. Demonstrate interpersonal skills while using tact, patience, and courtesy. Learn and understand the organization and operation of the assigned department as necessary to assume assigned responsibilities. WORK ENVIRONMENT: Work is performed primarily in a standard office setting with occasional field trips, including those to local high schools and to attend meetings. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. PHYSICAL DEMANDS: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and may occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. See in the normal visual range with or without correction. Hear in the normal audio range with or without correction. ADDITIONAL INFORMATION: PAY: $17.00/hr HOURS PER WEEK: Approximately 15. WORK SCHEDULE: TBD ON-SITE ONLY This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accomodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/22 through 02/14/22 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
Mar 27, 2024
Part Time
Title: Student Worker (IVC Student Ambassador) Job Category: Students Job Opening Date: July 18, 2023 Job Closing Date: June 30, 2024 Locations: Irvine Valley College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: This is a position for current IVC Students. Students must be enrolled in 12+ units for the Fall/Spring semesters, and 6+ units in the summer to retain employment. Minimum cumulative GPA 2.0. Initial Screening Date: July 10, 2023 Under the direction of the appropriate level manager or administrator, performs a variety of duties in support of Outreach; delivers campus tours; assists with Outreach events and presentations; and provides information and assistance to students, faculty, staff, and the general public. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. A student's initial experience with a college is critical to their decision on whether to attend. This connection is most impactful when it comes from a peer. Using peer to peer connections, Student Ambassadors share their experiences as current college students to give prospective students, parents, and families a glimpse into life at IVC. Housed in the Office of Outreach Services, the Student Ambassadors assist with campus tours and assist at outreach events at IVC's service area high schools to share their student experiences at IVC. Student Ambassadors provide connection, engagement, and build community among new and prospective students to contribute to their transition to college and success at IVC. Each member of the Student Ambassador team will assist outreach efforts by connecting with prospective students both on and off campus. Student Ambassadors will offer insights and basic information about life as a student at IVC. Student Ambassadors will be expected to attend regular trainings, demonstrate competency around issues of diversity and multiculturalism, and communicate effectively across a range of different audiences. They will share their experiences at IVC in a positive, professional, and welcoming manner. Student Ambassadors will assist with campus tours, assist at campus events, and be the "pulse" of the campus to share student related issues and concerns. IVC is represented at College Nights at high schools in the IVC service area. Student Ambassadors will assist this outreach function by sharing their student experience with prospective students, parents, and families. They will provide peer to peer engagement and connection to IVC. Throughout the week, the Outreach department responds to a variety of requests for campus tours. Student Ambassadors will assist in these tours by connecting directly with students and families. By sharing their student experience, they will help their peers understand the ins and outs of the campus and give the student perspective. This is a key function that connects students initially to IVC. Student Ambassadors will assist with preparing outreach materials for events and organizing/restocking inventory of outreach supplies. Student Ambassadors will also partake in new and innovative outreach marketing efforts such as phone call banking, two-way text messaging, and social media campaigns. Leadership development is a key component of this program and Student Ambassadors will be expected to conduct themselves as representatives of the college at all times. Ambassadors will attend leadership development workshops and activities to help build skillsets that are integral to academic and career success. ABILITY TO: Assist students in locating appropriate resources; provide assistance to students on matters related to assigned area. Communicate clearly and concisely, both orally and in writing in English; use correct English usage, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and effectively. Establish and maintain cooperative working relationships with students, staff, and faculty, as well as various outside groups associated with or servicing the program to ensure efficient, effective, and correct implementation of departmental objectives. Interact extensively with and respond to requests and inquiries from students, faculty, staff, and public; effectively present information in person or on the telephone to students, staff, or the public; provide excellent customer service. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Work effectively under pressure with frequent interruptions and a high degree of public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities; concentrate on detailed tasks for extended periods of time; work confidentially, independently, and collaboratively. Effectively utilize computer applications and equipment in the performance of duties; adapt to changing technologies and learn functionality of new equipment and systems. Report to work on a regular and consistent basis, as scheduled, to assigned job. Work some evening/weekend shifts as required. Maintain the cleanliness, safety, and organization of assigned area; ensure adherence to safe work practices and procedures; monitor activities in assigned area and enforce policies for proper use and behavior. Participate in trainings and meetings as required. Demonstrate interpersonal skills while using tact, patience, and courtesy. Learn and understand the organization and operation of the assigned department as necessary to assume assigned responsibilities. WORK ENVIRONMENT: Work is performed primarily in a standard office setting with occasional field trips, including those to local high schools and to attend meetings. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. PHYSICAL DEMANDS: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and may occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. See in the normal visual range with or without correction. Hear in the normal audio range with or without correction. ADDITIONAL INFORMATION: PAY: $17.00/hr HOURS PER WEEK: Approximately 15. WORK SCHEDULE: TBD ON-SITE ONLY This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accomodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/22 through 02/14/22 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: Marketing and Communications Specialist (Substitute) Job Category: NBU Job Opening Date: January 29, 2024 Job Closing Date: June 30, 2024 Locations: Saddleback College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under general supervision by an appropriate level manager or administrator, performs a variety of activities designed to promote the college and its academic programs, student services, art performances, events, and the accomplishments of faculty, students, and staff. Contributes to the operations of the marketing and communications department and provides highly complex staff assistance in the development of marketing and communications strategies and materials for the college, district, and community at large. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Develop and implement marketing and communications activities and functions including publicity, advertising, and promotional plans and strategies. Participate in developing and evaluating communications and marketing goals, objectives, policies, and procedures; implement resulting policies and procedures. Write, layout, edit and/or coordinate content and the publication of a variety of newsletters, press releases, publications, feature articles, and campus-wide announcements; coordinate information released to the press and broadcast media. Write and place content on college website(s) and social media platforms. Develop and coordinate, with administrative and academic staff, the distribution of a variety of college publications and promotional literature, including flyers, brochures, ads, calendars, and other marketing materials; provide advice and assistance regarding publications and materials development. Write and layout content for ads on college electronic marquees; send information to be displayed to appropriate administrator; ensure information is displayed correctly. Perform a variety of duties related to promoting programs and events on the college website including writing, laying out, and programming ads on college website; meet with college web designer and coordinate the placement of content and images to college website. Coordinate with television staff the shooting of video footage as necessary; ensure information is displayed correctly. Schedule interviews between performing artists and members of the press; conduct interviews with guests, as necessary. Promote college news and events, including performing and visual arts events and programs, respond to media questions. Respond to questions and inquiries from members of the general public, the media, and outside institutions and organizations; provide information within area of responsibility; resolve complaints in an efficient and timely manner. Participate in events designed to promote the college. Take photos at events and as needed for marketing and communications projects. Coordinate with contract photographers, faculty, and staff to schedule photo shoots, secure photos and disseminate to colleagues and the media as appropriate. Use email marketing and mass notification platforms to send campus-wide messages, assist in creating and maintaining a variety of databases; review and update faculty, staff, and student bios; archive information as appropriate. Serve as staff on appropriate committees and attend and participate in meetings, workshops, and conferences; provide information within area of responsibility; maintain awareness of new trends and developments in the field of marketing and communications; incorporate new developments as appropriate. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Principles and practices of communications, marketing, and media relations. Journalistic writing and reporting techniques. Principles and procedures of production journalism. Principles and practices of public information program development and implementation. Principles, practices, and techniques of distributing information for mass media communications. Principles of copy writing, layout and design, and web content management. Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. Create and maintain online databases. Internet operations including basic web site maintenance. Current office practices, procedures, methods, and computer equipment, software, and applications related to the work, including word processing, desktop publishing, spreadsheets, and databases. Principles and practices used to establish and maintain files and information retrieval systems; basic principles and procedures of business letter writing and report preparation. Work organization principles and practices. Effective written and oral communication skills including correct English usage, grammar, spelling, punctuation, and vocabulary. Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students. Techniques for providing a high level of customer service including methods and techniques of proper telephone etiquette. Interpersonal skills using tact, patience, and courtesy. Techniques to facilitate effective interaction with people on an individual or group basis. Pertinent federal, state, and local laws, codes, and regulations; confidentiality requirements when dealing with personal and sensitive information; legal requirements related to area of assignment. Goals and objectives of the assigned project or program area. Methods and techniques used in the performance of duties and responsibilities specific to the area of assignment. Operational characteristics, services, and activities of the functions, and operations of the assigned project or program area. Philosophy, goals, and objectives of the assigned area; activities, operations, rules, regulations, requirements, and restrictions related to area of assignment; terminology, techniques, equipment, materials, principles, theories, practices, and procedures related to the assigned area. District and College organization, operations, policies, and objectives. Principles and practices of providing training and guidance to temporary staff and student workers. Ability to: Assist in developing, implementing, and evaluating communications and marketing goals, objectives, policies, and procedures. Develop and write accurate and effective news releases, articles, and announcements. Develop, write, and coordinate the production of publications and promotional materials in an effective and appropriate manner. Operate a digital camera & manipulate digital images. Interpret and apply college policies and procedures. Identify and market one or more aspects of an event. Respond tactfully, clearly, concisely, and appropriately to inquiries from the public, press, or other agencies on issues in area of responsibility. Communicate clearly and concisely, both orally and in writing in English; use correct, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and ef Develop, maintain, and foster effective working relationships involving interactions and communications personally, by phone, and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis. Interact extensively with and respond to requests and inquiries from students, faculty, staff, and public; effectively present information in person or on the telephone to students, staff, or the public; provide excellent customer service. Learn and understand the organization and operation of the assigned department as necessary to assume assigned responsibilities; understand, explain, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances; work within the policies, functions, and requirements of area of assignment. Travel to off-site events, or work evenings/weekends as required. Operate office equipment including hardware, software, and devices supporting word processing, database management, and spreadsheets; type or enter data at a speed necessary for successful job performance; maintain accurate filing, record keeping, and tracking systems; apply excellent organization skills and attention to detail; compose and prepare correspondence and memoranda; maintain filing systems; prepare documentation, reports, and other written materials. Work with and exhibit sensitivity to and understanding of varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations. Work effectively under pressure with frequent interruptions and a high degree of public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities; concentrate on detailed tasks for extended periods of time; work confidentially and collaboratively; work independently in the absence of supervision. Exercise good judgment, discretion, and personal initiative in resolving confidential, difficult, and sensitive situations, according to established policies and procedures; use sound judgment in recognizing scope of authority; maintain critical and sensitive information, records, and reports confidentially. Provide training and work direction to assigned temporary and student staff. Effectively utilize computer applications and equipment in the performance of duties; adapt to changing technologies and learn functionality of new equipment and systems. Report to work on a regular and consistent basis, as scheduled, to assigned job. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Equivalent to a Bachelor's degree from an accredited college or university with major course work in journalism, communications, public relations, or a related field. Experience: Two years of increasingly responsible experience in a combination of communications, marketing, journalism, or public relations experience. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $34.34/hr Up to 25 hours per week Schedule TBD On-site only This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/23 through 02/14/23 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
Mar 07, 2024
Part Time
Title: Marketing and Communications Specialist (Substitute) Job Category: NBU Job Opening Date: January 29, 2024 Job Closing Date: June 30, 2024 Locations: Saddleback College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under general supervision by an appropriate level manager or administrator, performs a variety of activities designed to promote the college and its academic programs, student services, art performances, events, and the accomplishments of faculty, students, and staff. Contributes to the operations of the marketing and communications department and provides highly complex staff assistance in the development of marketing and communications strategies and materials for the college, district, and community at large. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Develop and implement marketing and communications activities and functions including publicity, advertising, and promotional plans and strategies. Participate in developing and evaluating communications and marketing goals, objectives, policies, and procedures; implement resulting policies and procedures. Write, layout, edit and/or coordinate content and the publication of a variety of newsletters, press releases, publications, feature articles, and campus-wide announcements; coordinate information released to the press and broadcast media. Write and place content on college website(s) and social media platforms. Develop and coordinate, with administrative and academic staff, the distribution of a variety of college publications and promotional literature, including flyers, brochures, ads, calendars, and other marketing materials; provide advice and assistance regarding publications and materials development. Write and layout content for ads on college electronic marquees; send information to be displayed to appropriate administrator; ensure information is displayed correctly. Perform a variety of duties related to promoting programs and events on the college website including writing, laying out, and programming ads on college website; meet with college web designer and coordinate the placement of content and images to college website. Coordinate with television staff the shooting of video footage as necessary; ensure information is displayed correctly. Schedule interviews between performing artists and members of the press; conduct interviews with guests, as necessary. Promote college news and events, including performing and visual arts events and programs, respond to media questions. Respond to questions and inquiries from members of the general public, the media, and outside institutions and organizations; provide information within area of responsibility; resolve complaints in an efficient and timely manner. Participate in events designed to promote the college. Take photos at events and as needed for marketing and communications projects. Coordinate with contract photographers, faculty, and staff to schedule photo shoots, secure photos and disseminate to colleagues and the media as appropriate. Use email marketing and mass notification platforms to send campus-wide messages, assist in creating and maintaining a variety of databases; review and update faculty, staff, and student bios; archive information as appropriate. Serve as staff on appropriate committees and attend and participate in meetings, workshops, and conferences; provide information within area of responsibility; maintain awareness of new trends and developments in the field of marketing and communications; incorporate new developments as appropriate. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Principles and practices of communications, marketing, and media relations. Journalistic writing and reporting techniques. Principles and procedures of production journalism. Principles and practices of public information program development and implementation. Principles, practices, and techniques of distributing information for mass media communications. Principles of copy writing, layout and design, and web content management. Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. Create and maintain online databases. Internet operations including basic web site maintenance. Current office practices, procedures, methods, and computer equipment, software, and applications related to the work, including word processing, desktop publishing, spreadsheets, and databases. Principles and practices used to establish and maintain files and information retrieval systems; basic principles and procedures of business letter writing and report preparation. Work organization principles and practices. Effective written and oral communication skills including correct English usage, grammar, spelling, punctuation, and vocabulary. Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students. Techniques for providing a high level of customer service including methods and techniques of proper telephone etiquette. Interpersonal skills using tact, patience, and courtesy. Techniques to facilitate effective interaction with people on an individual or group basis. Pertinent federal, state, and local laws, codes, and regulations; confidentiality requirements when dealing with personal and sensitive information; legal requirements related to area of assignment. Goals and objectives of the assigned project or program area. Methods and techniques used in the performance of duties and responsibilities specific to the area of assignment. Operational characteristics, services, and activities of the functions, and operations of the assigned project or program area. Philosophy, goals, and objectives of the assigned area; activities, operations, rules, regulations, requirements, and restrictions related to area of assignment; terminology, techniques, equipment, materials, principles, theories, practices, and procedures related to the assigned area. District and College organization, operations, policies, and objectives. Principles and practices of providing training and guidance to temporary staff and student workers. Ability to: Assist in developing, implementing, and evaluating communications and marketing goals, objectives, policies, and procedures. Develop and write accurate and effective news releases, articles, and announcements. Develop, write, and coordinate the production of publications and promotional materials in an effective and appropriate manner. Operate a digital camera & manipulate digital images. Interpret and apply college policies and procedures. Identify and market one or more aspects of an event. Respond tactfully, clearly, concisely, and appropriately to inquiries from the public, press, or other agencies on issues in area of responsibility. Communicate clearly and concisely, both orally and in writing in English; use correct, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and ef Develop, maintain, and foster effective working relationships involving interactions and communications personally, by phone, and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis. Interact extensively with and respond to requests and inquiries from students, faculty, staff, and public; effectively present information in person or on the telephone to students, staff, or the public; provide excellent customer service. Learn and understand the organization and operation of the assigned department as necessary to assume assigned responsibilities; understand, explain, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances; work within the policies, functions, and requirements of area of assignment. Travel to off-site events, or work evenings/weekends as required. Operate office equipment including hardware, software, and devices supporting word processing, database management, and spreadsheets; type or enter data at a speed necessary for successful job performance; maintain accurate filing, record keeping, and tracking systems; apply excellent organization skills and attention to detail; compose and prepare correspondence and memoranda; maintain filing systems; prepare documentation, reports, and other written materials. Work with and exhibit sensitivity to and understanding of varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations. Work effectively under pressure with frequent interruptions and a high degree of public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities; concentrate on detailed tasks for extended periods of time; work confidentially and collaboratively; work independently in the absence of supervision. Exercise good judgment, discretion, and personal initiative in resolving confidential, difficult, and sensitive situations, according to established policies and procedures; use sound judgment in recognizing scope of authority; maintain critical and sensitive information, records, and reports confidentially. Provide training and work direction to assigned temporary and student staff. Effectively utilize computer applications and equipment in the performance of duties; adapt to changing technologies and learn functionality of new equipment and systems. Report to work on a regular and consistent basis, as scheduled, to assigned job. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Equivalent to a Bachelor's degree from an accredited college or university with major course work in journalism, communications, public relations, or a related field. Experience: Two years of increasingly responsible experience in a combination of communications, marketing, journalism, or public relations experience. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $34.34/hr Up to 25 hours per week Schedule TBD On-site only This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/23 through 02/14/23 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
CITY OF ORLANDO, FL
Orlando, Florida, United States
Description AIRPORT OPERATIONS OFFICER Salary: $44,500 Annually APPLICANTS WHO HAVE PREVIOUSLY APPLIED FOR THIS POSITION AND ARE STILL ACTIVE IN THE SELECTION PROCESS DO NOT NEED TO REAPPLY. IMPORTANT: All applicants are required to possess Florida law enforcement certification prior to being hired. Corrections officer certification does not apply. Candidates who possess law enforcement certification from a state other than Florida may apply. Candidates currently enrolled in a law enforcement academy in Florida may apply. DO NOT apply if you do not possess law enforcement certification or are not currently enrolled in a law enforcement academy in Florida. NATURE OF WORK: Performs professional law enforcement work to maintain order to protect the public, maintain law and order in a limited, specialized assignment, with job responsibilities specific to that assignment, which may include any or all of the following: detect and prevent crime, direct and control traffic, investigate and apprehend suspects involved in criminal activity, secure facilities and provide education and training. Work is performed under general supervision of a Police Sergeant. Specialized assignments may include the Greater Orlando Aviation Authority facilities, other transportation facilities, educational institutions or others specialized assignments. This position is considered permanent with the expectation that employees will consistently work 36 hours per week. This position is located at the Orlando International Airport. MINIMUM QUALIFICATIONS: All applicants are required to possess Florida law enforcement certification prior to being hired. High School diploma or G.E.D. Certificate which meets state standards. Meet the age requirement in accordance with Florida State Statutes (21 yrs. of age or more preferred), U.S. Citizen. Physical Condition must meet the standards. Meet vision requirements: One eye may be 20/100 corrected to 20/20; the other eye no more than 20/70 corrected to 20/20. Have good moral character, no felony convictions or, misdemeanor convictions involving moral character, perjury or false statements as outlined in the Florida State Statute. Must be able to meet the restrictive drug standard. Applicants must possess a valid Florida Drivers License and be certified as a law enforcement officer pursuant to Chapter 943, Florida Statutes prior to being hired. Minimum qualifications description: Criminal Conduct: Applicant will be disqualified if: 1. Applicant has been convicted of a felony crime; OR, 2. Applicant has been convicted of certain misdemeanor offenses, within five years of the date of application (please contact OPD Recruiting if you have questions about which misdemeanor crimes apply); OR, 3. Applicant has been convicted of any offense which can be considered domestic violence; OR, 4. Applicant admits to committing a felony crime within five years of the date of application; OR, 5. Applicant has pending misdemeanor or felony charges; OR, 6. Applicant, while employed as a law enforcement officer, has committed a felony crime; OR, 7. Any other criminal conduct may or may not disqualify an applicant, but will be considered on a case-by-case basis. Drug Use: The following drug-related activities affect an applicant’s eligibility for employment 1. Within one year of application or at any time following application, use or possession by applicant of cannabis that would constitute a violation of Chapter 893, Florida Statutes, shall disqualify the applicant from employment consideration. Such use or possession by applicant preceding one year of application may, upon review of the totality of circumstances, disqualify applicant. 2. Within three years of application or at any time following application, use or possession by applicant of a controlled substance that would constitute a violation of Chapter 893, Florida Statutes, shall disqualify the applicant from employment consideration. Such use or possession by applicant preceding three years of application may, upon review of the totality of circumstances, disqualify applicant. 3. Within ten years of application, sale by applicant of a substance controlled by Chapter 893, Florida Statutes, shall disqualify applicant from employment eligibility. Driving History: Applicant will be disqualified for traffic convictions under any of the following conditions: 1. One conviction within five years prior to the date of application and continuing to the date of employment: A. Voluntary or involuntary manslaughter resulting from the operation of a motor vehicle; OR B. Failing to stop and render aid, as required under any applicable State or Federal Law, in the event of a motor vehicle accident resulting in the death or personal injury of another; OR, C. Driving a motor vehicle or being in actual physical control while having an unlawful blood alcohol level or while under the influence of alcoholic beverages or any substances controlled under any State or Federal law; OR, D. Attempting to elude police. 2. One conviction within three years prior to the date of application and continuing to the date of employment: A. Driving a motor vehicle while driver's license is suspended or revoked for reasons other than financial responsibility; OR, B. Reckless driving. 3. Two convictions singly or in combination within three years prior to the date of application and continuing to the date of employment: A. Leaving the scene of an accident resulting in property damage of more than $50; OR, B. Unlawful speed resulting in an accident. 4. Five convictions singly or in combination within three years prior to the date of application and continuing to the date of employment of any traffic violations, except parking tickets, covered under any State or Federal law, or any valid ordinance of a municipality or county. 5. Traffic conviction record in which the accumulation of points resulted in the suspension of a driver's license within three years prior to the date of application and continuing to the date of employment. 6. Suspended or revoked driver's license for one of the following reasons within one year prior to the date of application and continuing to the date of employment: A. Failure to attend court ordered driving schools; OR, B. Failure to submit to a chemical test for intoxication or any suspension arising from an arrest or conviction for D.U.I. For the purposes of this section, issuance of a driver's license "For Business Purposes Only" will result in disqualification; OR, C. Failure to pay two or more traffic fines. The circumstances resulting in the non-payment of only one traffic fine will be evaluated on an individual basis and may or may not disqualify the applicant; OR, D. Financial responsibility (insurance cancellation, etc.) will be evaluated on an individual basis and may or may not disqualify the applicant. 7. Classified as a habitual traffic offender within the last ten (10) years. Employment History: Applicant will be disqualified if: 1. Applicant has been discharged or resigned to avoid discharge within the last three years for neglect of duties, violation of job safety standards, violation of rules or standards regarding conduct toward the public and violation of rules and standards governing punctuality and dependability; OR, 2. Applicant has been discharged or resigned to avoid discharge within the last three years for inability to meet performance standards in the same kind of work for which he/she is now applying, unless he/she has since established a stable and satisfactory record of employment or training in the law enforcement career field; OR, 3. Applicant's work record, including number and type of positions held, reasons for separations and duration of unemployment when considered in light of the type of work he/she is now seeking, indicates that he/she would be a poor employment risk; OR, 4. While employed as a sworn law enforcement officer, applicant appropriated money, property, or evidence for personal use or purpose; OR, 5. Applicant has pending charges before any state law enforcement licensing agency. ***PLEASE NOTE, WHILE THIS LIST DOES CONTAIN THE MAJORITY OF DISQUALIFIERS FOR THE POSITION, THIS DOES NOT INCLUDE THE COMPLETE DISQUALIFIER LIST. IF YOU HAVE A SPECIFIC SITUATION YOU WOULD LIKE TO DISCUSS WHICH YOU BELIEVE MAY DISQUALIFY YOU FROM THE APPLICATION PROCESS, PLEASE CONTACT THE ORLANDO POLICE DEPARTMENT’S RECRUITING SECTION AT 407.246.2459 OR send an email to recruit@orlando.gov PROBATIONARY PERIOD: Permanent status to this position requires a probationary period of twelve (12) months, during which time performance will be carefully evaluated. Permanent status will be granted only if work performance is judged to be satisfactory. Although this is a police officer position within the Orlando Police Department, it is a specialized position and not part of the general sworn workforce. In order to become a regular Orlando Police Officer, an Airport Operations Officer must apply for the regular police officer position and go through that selection process. If hired as a regular Orlando Police Officer, all requirements of that position must be met and the employee will first become a probationary police officer. IMPORTANT: PLEASE READ CAREFULLY: SIGNIFICANT SELECTION PROCESS INFORMATION As part of the examination process for the position of Airport Operations Officer, it will be necessary for the applicant to complete a Civil Service Exam (Frontline National Exam described below), Physical Assessment Tests (PATs), polygraph examinations, interview, medical exam, psychological evaluation and background check. Candidates should first complete this Airport Operations Officer application. Candidates must complete the entry-level law enforcement exam, Frontline National (Civil Service Exam). There are two different methods on how to complete this exam described below. There is additional information as to the content of this exam, on the National Testing Network’s (NTN’s) website at this link: Frontline National Exam . The two (2) options on how to complete the Frontline National Exam are: 1. If invited, applicants may complete the exam in-person in Orlando on a specific date determined by the Orlando Police Department. The exam is administered by the Orlando Police Department. There is NO COST to complete the exam in-person. Generally the exam is offered once per month. Applicants complete the exam in the morning. Applicants return to the testing venue in the afternoon, where results are divulged. Those passing the exam may have the opportunity to participate in the Physical Abilities Test (PAT) and potentially a panel interview that same day. OR 2. The second method for applicants to complete Frontline National is via the National Testing Network (NTN). Candidates complete the exam at their convenience and schedule via NTN’s website. www.nationaltestingnetwork.com NTN has multiple testing locations throughout the country or the option to complete the exam virtually. There is a $55.00 cost associated with completing the exam via NTN. Candidates must first ensure they meet ALL minimum qualifications for the position before scheduling an exam with NTN. Candidates will not be reimbursed by the City of Orlando-Orlando Police Department for any costs associated with NTN. Those completing the exam via NTN will be contacted by the Orlando Police Department as to whether they have “Passed/Failed” the exam. The applicants passing the exam will be provided additional instructions on the next steps of the process. If you have already completed Frontline National with NTN within the past 12 months from your Airport Operations Officer application date, your scores are still valid via NTN. You can contact NTN Support at 855-821-3761 and send your scores to the Airport Operations Officer-Orlando Police Department position via NTN for a cost of $12.00. Note: this only applies to those who have completed Frontline National with NTN within the past 12 months from the date of their Police Officer application. If applicants pass the Frontline National Exam (Civil Service Exam), they may be invited to complete a Physical Assessment Test (PAT), which is a 1.5 mile run in 16 minutes or less, complete at least 15 push-ups in one minute, and complete at least 25 sit-ups in one minute. Prior to taking the PAT, each applicant will be required to produce a completed PAT waiver. The waiver will be emailed to applicants at an appropriate time. The applicant will be required to complete a physical examination and an EKG by a physician of their choice. The physician will complete and sign the last page of the waiver, attesting to the fact that they have reviewed the applicant's health history, performed a physical examination, conducted an EKG, effectively clearing the applicant for participation in the above described physical assessment test. The Orlando Police Department offers full testing services for the position of police officer through National Testing Network, Inc. What to expect at the www.nationaltestingnetwork.com website: Review all information related to the Orlando Police Department’s Airport Operations Officer position, including minimum requirements and salary info. Detailed information about the testing process for entry level law enforcement testing (Fronline National Exam). Opportunity to take online practice tests at https://ergopracticetests.com/?FLB/ Schedule your own convenient test time. Take high quality job simulation tests in a standardized, fair testing environment. National Testing Network is a service provided to conduct entry level testing in a standardized, professional environment. National Testing Network does not replace the Orlando Police Department’s responsibility and decision making in the selection process. Certain candidates will be selected for additional screening. POSITION KNOWLEDGE, SKILLS AND ABILITIES: As relevant to particular assignment: • Knowledge of the principles, methods, and practices of law enforcement • Knowledge of various law enforcement and community service agencies • Knowledge of basic life saving techniques (CPR) • Knowledge of police report writing techniques • Knowledge of law enforcement procedures and operations • Knowledge of Federal, State, and City criminal laws and ordinances and the criminal justice system operations • Knowledge of Federal, State, and City criminal laws and ordinances and the criminal justice system operations. • Skilled in defensive tactics. • Skilled in communicating with others, both verbally and in writing. • Skilled in the use of hand gun, police radio, and related equipment. • Ability to define problems, establish facts, and draw valid conclusions. • Ability to write technical reports and correspondence. • Ability to observe and record events accurately and completely. • Ability to conduct interviews. • Ability to establish and maintain effective relationships with citizens, co-workers and managers. • Ability to perform CPR and basic life saving activities. • Ability to read and comprehend technical literature. • Ability to handle routine public contacts. • Ability to exercise reasonable discretion and judgment. PHYSICAL REQUIREMENTS & WORKING CONDITIONS: Enters and exits vehicles quickly while wearing approximately 15 to 20 pounds of equipment. Night vision and peripheral vision are important. Runs, climbs over fences and walls to subdue suspects. Sits, while driving, for extended periods of time. Manual dexterity to use handcuffs, light flares, fire weapon, do CPR, etc. May lift objects and/or persons in excess of 50 pounds. May stand for extended periods of time when directing traffic and controlling crowds. Exposed to extreme weather conditions such as heat, cold, rain and potentially dangerous environments. Exposed to putrid odors, diseases, chemicals, and excessive noise. EQUAL OPPORTUNITY EMPLOYER The Orlando Police Department is firmly committed to equal employment opportunity and provides for equal opportunity before and during employment with the Department for all applicants and employees regardless of race, color, religion, sex, age, national origin, political affiliation, disability, marital status, or other similar factors not job related. The Department's policy of equality of opportunity applies to all levels of employment in the Department and to all job classifications. In addition, it is the responsibility of each department manager and supervisor to give the Department's non-discrimination policy full support through leadership and by personal example. In addition, it is the duty of each employee to help maintain a work environment which is conducive to and which reflects the Department's commitment to equal employment opportunity. Every effort will be made to employ and retain qualified individuals with disabilities. In compliance with the Americans with Disabilities Act of July 26, 1990, the Orlando Police Department exercises an affirmative duty to make reasonable accommodations to qualified applicants with disabilities and employees so that qualified individuals can perform the essential functions of a job. For further information on the position please call 407.246.2459 or email questions to: recruit@ orlando.gov BENEFITS: INSURANCE: Medical, dental, vision, disability and life insurance available PERSONAL LEAVE: Employment to second anniversary 2.62 hrs. per week Over two (2) years to seventh anniversary 3.31 hrs. per week Over seven (7) years to sixteenth anniversary 4.01 per week Over sixteen (16) years up to twentieth anniversary 4.70 hrs. per week Over twenty (20) years 4.82 hrs. per week RETIREMENT PLAN: 401 (a) Defined Contribution (DC) Retirement Plan City contributes 7% of your salary to the plan and matches up to 3% of your contributions. Generous vesting schedule. Begin vesting in the employer's contributions at 3 years of service and are fully vested at 6 years of service. Ability to contribute an additional 7% post tax dollars into the plan. Variety of investments options and ability to change these options at any time. Loan options and rollover options. Optional Retirement Savings Plans - Deferred Compensation and Roth IRA Plans are designed to supplement retirement income. No City contributions towards these plans. NOTE: Participation in the DC Retirement Plan is effective on the first day of the month following 90 days of employment. EDUCATION REIMBURSEMENT: Eligible for $700 per fiscal year. COURT TIME COMPENSATION: SHIFT DIFFERENTIAL: To qualify for shift differential, the majority of the normal work shift must fall between the hours of 5:00 p.m. to 7:00 a.m. For Example, if shift hours are 3:00 p.m. to 11:00 p.m., six of the eight hours fall within the differential time frame; therefore, shift differential will be paid for the entire shift. LONGEVITY PAYMENT: Years Payment 0 - 4 $0.00 5 - 9 $300 10 - 14 $500 14 - 19 $800 20 - 24 $1,000 25+ $1,150 Closing Date/Time: Continuous
Apr 22, 2024
Part Time
Description AIRPORT OPERATIONS OFFICER Salary: $44,500 Annually APPLICANTS WHO HAVE PREVIOUSLY APPLIED FOR THIS POSITION AND ARE STILL ACTIVE IN THE SELECTION PROCESS DO NOT NEED TO REAPPLY. IMPORTANT: All applicants are required to possess Florida law enforcement certification prior to being hired. Corrections officer certification does not apply. Candidates who possess law enforcement certification from a state other than Florida may apply. Candidates currently enrolled in a law enforcement academy in Florida may apply. DO NOT apply if you do not possess law enforcement certification or are not currently enrolled in a law enforcement academy in Florida. NATURE OF WORK: Performs professional law enforcement work to maintain order to protect the public, maintain law and order in a limited, specialized assignment, with job responsibilities specific to that assignment, which may include any or all of the following: detect and prevent crime, direct and control traffic, investigate and apprehend suspects involved in criminal activity, secure facilities and provide education and training. Work is performed under general supervision of a Police Sergeant. Specialized assignments may include the Greater Orlando Aviation Authority facilities, other transportation facilities, educational institutions or others specialized assignments. This position is considered permanent with the expectation that employees will consistently work 36 hours per week. This position is located at the Orlando International Airport. MINIMUM QUALIFICATIONS: All applicants are required to possess Florida law enforcement certification prior to being hired. High School diploma or G.E.D. Certificate which meets state standards. Meet the age requirement in accordance with Florida State Statutes (21 yrs. of age or more preferred), U.S. Citizen. Physical Condition must meet the standards. Meet vision requirements: One eye may be 20/100 corrected to 20/20; the other eye no more than 20/70 corrected to 20/20. Have good moral character, no felony convictions or, misdemeanor convictions involving moral character, perjury or false statements as outlined in the Florida State Statute. Must be able to meet the restrictive drug standard. Applicants must possess a valid Florida Drivers License and be certified as a law enforcement officer pursuant to Chapter 943, Florida Statutes prior to being hired. Minimum qualifications description: Criminal Conduct: Applicant will be disqualified if: 1. Applicant has been convicted of a felony crime; OR, 2. Applicant has been convicted of certain misdemeanor offenses, within five years of the date of application (please contact OPD Recruiting if you have questions about which misdemeanor crimes apply); OR, 3. Applicant has been convicted of any offense which can be considered domestic violence; OR, 4. Applicant admits to committing a felony crime within five years of the date of application; OR, 5. Applicant has pending misdemeanor or felony charges; OR, 6. Applicant, while employed as a law enforcement officer, has committed a felony crime; OR, 7. Any other criminal conduct may or may not disqualify an applicant, but will be considered on a case-by-case basis. Drug Use: The following drug-related activities affect an applicant’s eligibility for employment 1. Within one year of application or at any time following application, use or possession by applicant of cannabis that would constitute a violation of Chapter 893, Florida Statutes, shall disqualify the applicant from employment consideration. Such use or possession by applicant preceding one year of application may, upon review of the totality of circumstances, disqualify applicant. 2. Within three years of application or at any time following application, use or possession by applicant of a controlled substance that would constitute a violation of Chapter 893, Florida Statutes, shall disqualify the applicant from employment consideration. Such use or possession by applicant preceding three years of application may, upon review of the totality of circumstances, disqualify applicant. 3. Within ten years of application, sale by applicant of a substance controlled by Chapter 893, Florida Statutes, shall disqualify applicant from employment eligibility. Driving History: Applicant will be disqualified for traffic convictions under any of the following conditions: 1. One conviction within five years prior to the date of application and continuing to the date of employment: A. Voluntary or involuntary manslaughter resulting from the operation of a motor vehicle; OR B. Failing to stop and render aid, as required under any applicable State or Federal Law, in the event of a motor vehicle accident resulting in the death or personal injury of another; OR, C. Driving a motor vehicle or being in actual physical control while having an unlawful blood alcohol level or while under the influence of alcoholic beverages or any substances controlled under any State or Federal law; OR, D. Attempting to elude police. 2. One conviction within three years prior to the date of application and continuing to the date of employment: A. Driving a motor vehicle while driver's license is suspended or revoked for reasons other than financial responsibility; OR, B. Reckless driving. 3. Two convictions singly or in combination within three years prior to the date of application and continuing to the date of employment: A. Leaving the scene of an accident resulting in property damage of more than $50; OR, B. Unlawful speed resulting in an accident. 4. Five convictions singly or in combination within three years prior to the date of application and continuing to the date of employment of any traffic violations, except parking tickets, covered under any State or Federal law, or any valid ordinance of a municipality or county. 5. Traffic conviction record in which the accumulation of points resulted in the suspension of a driver's license within three years prior to the date of application and continuing to the date of employment. 6. Suspended or revoked driver's license for one of the following reasons within one year prior to the date of application and continuing to the date of employment: A. Failure to attend court ordered driving schools; OR, B. Failure to submit to a chemical test for intoxication or any suspension arising from an arrest or conviction for D.U.I. For the purposes of this section, issuance of a driver's license "For Business Purposes Only" will result in disqualification; OR, C. Failure to pay two or more traffic fines. The circumstances resulting in the non-payment of only one traffic fine will be evaluated on an individual basis and may or may not disqualify the applicant; OR, D. Financial responsibility (insurance cancellation, etc.) will be evaluated on an individual basis and may or may not disqualify the applicant. 7. Classified as a habitual traffic offender within the last ten (10) years. Employment History: Applicant will be disqualified if: 1. Applicant has been discharged or resigned to avoid discharge within the last three years for neglect of duties, violation of job safety standards, violation of rules or standards regarding conduct toward the public and violation of rules and standards governing punctuality and dependability; OR, 2. Applicant has been discharged or resigned to avoid discharge within the last three years for inability to meet performance standards in the same kind of work for which he/she is now applying, unless he/she has since established a stable and satisfactory record of employment or training in the law enforcement career field; OR, 3. Applicant's work record, including number and type of positions held, reasons for separations and duration of unemployment when considered in light of the type of work he/she is now seeking, indicates that he/she would be a poor employment risk; OR, 4. While employed as a sworn law enforcement officer, applicant appropriated money, property, or evidence for personal use or purpose; OR, 5. Applicant has pending charges before any state law enforcement licensing agency. ***PLEASE NOTE, WHILE THIS LIST DOES CONTAIN THE MAJORITY OF DISQUALIFIERS FOR THE POSITION, THIS DOES NOT INCLUDE THE COMPLETE DISQUALIFIER LIST. IF YOU HAVE A SPECIFIC SITUATION YOU WOULD LIKE TO DISCUSS WHICH YOU BELIEVE MAY DISQUALIFY YOU FROM THE APPLICATION PROCESS, PLEASE CONTACT THE ORLANDO POLICE DEPARTMENT’S RECRUITING SECTION AT 407.246.2459 OR send an email to recruit@orlando.gov PROBATIONARY PERIOD: Permanent status to this position requires a probationary period of twelve (12) months, during which time performance will be carefully evaluated. Permanent status will be granted only if work performance is judged to be satisfactory. Although this is a police officer position within the Orlando Police Department, it is a specialized position and not part of the general sworn workforce. In order to become a regular Orlando Police Officer, an Airport Operations Officer must apply for the regular police officer position and go through that selection process. If hired as a regular Orlando Police Officer, all requirements of that position must be met and the employee will first become a probationary police officer. IMPORTANT: PLEASE READ CAREFULLY: SIGNIFICANT SELECTION PROCESS INFORMATION As part of the examination process for the position of Airport Operations Officer, it will be necessary for the applicant to complete a Civil Service Exam (Frontline National Exam described below), Physical Assessment Tests (PATs), polygraph examinations, interview, medical exam, psychological evaluation and background check. Candidates should first complete this Airport Operations Officer application. Candidates must complete the entry-level law enforcement exam, Frontline National (Civil Service Exam). There are two different methods on how to complete this exam described below. There is additional information as to the content of this exam, on the National Testing Network’s (NTN’s) website at this link: Frontline National Exam . The two (2) options on how to complete the Frontline National Exam are: 1. If invited, applicants may complete the exam in-person in Orlando on a specific date determined by the Orlando Police Department. The exam is administered by the Orlando Police Department. There is NO COST to complete the exam in-person. Generally the exam is offered once per month. Applicants complete the exam in the morning. Applicants return to the testing venue in the afternoon, where results are divulged. Those passing the exam may have the opportunity to participate in the Physical Abilities Test (PAT) and potentially a panel interview that same day. OR 2. The second method for applicants to complete Frontline National is via the National Testing Network (NTN). Candidates complete the exam at their convenience and schedule via NTN’s website. www.nationaltestingnetwork.com NTN has multiple testing locations throughout the country or the option to complete the exam virtually. There is a $55.00 cost associated with completing the exam via NTN. Candidates must first ensure they meet ALL minimum qualifications for the position before scheduling an exam with NTN. Candidates will not be reimbursed by the City of Orlando-Orlando Police Department for any costs associated with NTN. Those completing the exam via NTN will be contacted by the Orlando Police Department as to whether they have “Passed/Failed” the exam. The applicants passing the exam will be provided additional instructions on the next steps of the process. If you have already completed Frontline National with NTN within the past 12 months from your Airport Operations Officer application date, your scores are still valid via NTN. You can contact NTN Support at 855-821-3761 and send your scores to the Airport Operations Officer-Orlando Police Department position via NTN for a cost of $12.00. Note: this only applies to those who have completed Frontline National with NTN within the past 12 months from the date of their Police Officer application. If applicants pass the Frontline National Exam (Civil Service Exam), they may be invited to complete a Physical Assessment Test (PAT), which is a 1.5 mile run in 16 minutes or less, complete at least 15 push-ups in one minute, and complete at least 25 sit-ups in one minute. Prior to taking the PAT, each applicant will be required to produce a completed PAT waiver. The waiver will be emailed to applicants at an appropriate time. The applicant will be required to complete a physical examination and an EKG by a physician of their choice. The physician will complete and sign the last page of the waiver, attesting to the fact that they have reviewed the applicant's health history, performed a physical examination, conducted an EKG, effectively clearing the applicant for participation in the above described physical assessment test. The Orlando Police Department offers full testing services for the position of police officer through National Testing Network, Inc. What to expect at the www.nationaltestingnetwork.com website: Review all information related to the Orlando Police Department’s Airport Operations Officer position, including minimum requirements and salary info. Detailed information about the testing process for entry level law enforcement testing (Fronline National Exam). Opportunity to take online practice tests at https://ergopracticetests.com/?FLB/ Schedule your own convenient test time. Take high quality job simulation tests in a standardized, fair testing environment. National Testing Network is a service provided to conduct entry level testing in a standardized, professional environment. National Testing Network does not replace the Orlando Police Department’s responsibility and decision making in the selection process. Certain candidates will be selected for additional screening. POSITION KNOWLEDGE, SKILLS AND ABILITIES: As relevant to particular assignment: • Knowledge of the principles, methods, and practices of law enforcement • Knowledge of various law enforcement and community service agencies • Knowledge of basic life saving techniques (CPR) • Knowledge of police report writing techniques • Knowledge of law enforcement procedures and operations • Knowledge of Federal, State, and City criminal laws and ordinances and the criminal justice system operations • Knowledge of Federal, State, and City criminal laws and ordinances and the criminal justice system operations. • Skilled in defensive tactics. • Skilled in communicating with others, both verbally and in writing. • Skilled in the use of hand gun, police radio, and related equipment. • Ability to define problems, establish facts, and draw valid conclusions. • Ability to write technical reports and correspondence. • Ability to observe and record events accurately and completely. • Ability to conduct interviews. • Ability to establish and maintain effective relationships with citizens, co-workers and managers. • Ability to perform CPR and basic life saving activities. • Ability to read and comprehend technical literature. • Ability to handle routine public contacts. • Ability to exercise reasonable discretion and judgment. PHYSICAL REQUIREMENTS & WORKING CONDITIONS: Enters and exits vehicles quickly while wearing approximately 15 to 20 pounds of equipment. Night vision and peripheral vision are important. Runs, climbs over fences and walls to subdue suspects. Sits, while driving, for extended periods of time. Manual dexterity to use handcuffs, light flares, fire weapon, do CPR, etc. May lift objects and/or persons in excess of 50 pounds. May stand for extended periods of time when directing traffic and controlling crowds. Exposed to extreme weather conditions such as heat, cold, rain and potentially dangerous environments. Exposed to putrid odors, diseases, chemicals, and excessive noise. EQUAL OPPORTUNITY EMPLOYER The Orlando Police Department is firmly committed to equal employment opportunity and provides for equal opportunity before and during employment with the Department for all applicants and employees regardless of race, color, religion, sex, age, national origin, political affiliation, disability, marital status, or other similar factors not job related. The Department's policy of equality of opportunity applies to all levels of employment in the Department and to all job classifications. In addition, it is the responsibility of each department manager and supervisor to give the Department's non-discrimination policy full support through leadership and by personal example. In addition, it is the duty of each employee to help maintain a work environment which is conducive to and which reflects the Department's commitment to equal employment opportunity. Every effort will be made to employ and retain qualified individuals with disabilities. In compliance with the Americans with Disabilities Act of July 26, 1990, the Orlando Police Department exercises an affirmative duty to make reasonable accommodations to qualified applicants with disabilities and employees so that qualified individuals can perform the essential functions of a job. For further information on the position please call 407.246.2459 or email questions to: recruit@ orlando.gov BENEFITS: INSURANCE: Medical, dental, vision, disability and life insurance available PERSONAL LEAVE: Employment to second anniversary 2.62 hrs. per week Over two (2) years to seventh anniversary 3.31 hrs. per week Over seven (7) years to sixteenth anniversary 4.01 per week Over sixteen (16) years up to twentieth anniversary 4.70 hrs. per week Over twenty (20) years 4.82 hrs. per week RETIREMENT PLAN: 401 (a) Defined Contribution (DC) Retirement Plan City contributes 7% of your salary to the plan and matches up to 3% of your contributions. Generous vesting schedule. Begin vesting in the employer's contributions at 3 years of service and are fully vested at 6 years of service. Ability to contribute an additional 7% post tax dollars into the plan. Variety of investments options and ability to change these options at any time. Loan options and rollover options. Optional Retirement Savings Plans - Deferred Compensation and Roth IRA Plans are designed to supplement retirement income. No City contributions towards these plans. NOTE: Participation in the DC Retirement Plan is effective on the first day of the month following 90 days of employment. EDUCATION REIMBURSEMENT: Eligible for $700 per fiscal year. COURT TIME COMPENSATION: SHIFT DIFFERENTIAL: To qualify for shift differential, the majority of the normal work shift must fall between the hours of 5:00 p.m. to 7:00 a.m. For Example, if shift hours are 3:00 p.m. to 11:00 p.m., six of the eight hours fall within the differential time frame; therefore, shift differential will be paid for the entire shift. LONGEVITY PAYMENT: Years Payment 0 - 4 $0.00 5 - 9 $300 10 - 14 $500 14 - 19 $800 20 - 24 $1,000 25+ $1,150 Closing Date/Time: Continuous
Stanislaus County, CA
Modesto, California, United States
About the Opportunity THE IDEAL CANDIDATE Workforce Development is seeking an individual that possesses leadership experience in Workforce Innovation Opportunity Act (WIOA), Welfare-to-Work (WTW), or Client Services/Business Services Workforce Development programs, and has knowledge of Federal, State and local regulations applicable to these programs. The candidate should be highly motivated, possess a positive attitude, organized, detailed oriented with the ability to thrive in a fast-paced, multi-faceted and performance-oriented environment. The candidate shall take initiative to problem solve, clarify job expectations and performance goals with employees, and give direction to and supervise a diverse workforce to develop a collaborative team environment. To learn more about the Workforce Development, click here . Click here for details THE POSITION The Family Services Supervisor reports to a manager and is the highest level in the Family Services series. Incumbents provide direct supervision to Family Services Specialists on a daily basis and are responsible for overseeing a major program. The Family Services Supervisor is distinguished from the lower class of Family Services Specialist IV in that the latter is the lead worker or specialized technical expert level of the Family Services series. The Family Services Supervisor is distinguished from the higher class of Manager in that the latter is responsible for multiple units and incumbents perform duties and represent the Agency independently within all areas of responsibility. ABOUT THE DEPARTMENT Stanislaus County Workforce Development (SCWD) is dedicated to developing a skilled workforce that strengthens business and contributes to the economic success of the community. With ninety-four allocated employees who work in five locations throughout Stanislaus County, SCWD prepares individuals for jobs that are in demand by local businesses and provides businesses with referrals of qualified job applicants. Administration, which includes the Human Resources/Safety, Facilities, Finance/Operations, Contracts & Planning, Marketing and Information Technology divisions, supports the day-to-day program activities of the Department. Support activities include accounting, audits, employee and participant payroll processing, State reporting, grant billing, budgeting, contract management/monitoring, legislative analysis and implementation, equipment management, data imaging, website management and inventory control. The Business Services Division markets resources available to employers through Workforce Development. These include services such as identifying and hiring qualified candidates, aligning training opportunities to meet the needs of employers and jobseekers, and working with employers to identify work-based learning opportunities. These services lead to client self-sufficiency and provide businesses with qualified job candidates. In addition, Business Services assists employers with labor market information, referrals to resources and job fairs to ensure the clients served obtain employment. Services available to employers include but are not limited to on-the-job training and work experience incumbent worker training. Additionally, the Department conducts Sector Strategy initiatives to enhance services provided to local businesses and assist in filling the skills gap in the local area with specific focus on the agriculture, manufacturing, construction, healthcare, logistics/warehousing, and the underserved sectors. The Client Services Division provides a wide range of employment and training services to adults, dislocated workers, Welfare to Work recipients and youth in the community through various programs at four Job Centers located across the County. Client Services staff provide job search assistance to the public, workshops to assist with résumé development, interviewing skills, and job retention. For those needing more assistance in finding employment, Client Services provides intensive career counseling and work experience, as well as funding for vocational training programs. Workforce Development provides innovative programs and direct resources to serve specialized populations such as veterans, homeless, non-custodial parents and the previously incarcerated. Unless otherwise provided, this position is part of the Classified Service of the County and is assigned to the Mid Management/Supervisory bargaining unit for labor relations purposes. Individuals who are in a full-time classification position are required to serve a twelve-month probationary period, which may be extended an additional six months, for a total of eighteen months. Incumbents may also be subject to overtime, standby, callback, weekend, holiday and shift assignments as identified in their MOU (Memorandum of Understanding). The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under the "Disability" tab. Typical Tasks Provides pre-approval of On-the-Job Training (OJT), Transitional Jobs, and Expanded Subsidized Employment contracts and coordinates with the Workforce Development Fiscal Department to close and de-obligate OJT's; Supervises and regularly meet with and evaluates the work of subordinate staff, recommends effective personnel actions related to: selection, performance, leaves of absence, grievances, disciplinary procedures, work schedules and assignments, and administers personnel and related policies and procedures; Plans, organizes, and directs the activities of the unit by signing/reviewing work, identifying training needs and providing in-service training as appropriate. Assists staff in resolving complex client problems and making referrals to other agencies and community resources; Responds to inquiries from customers, claimants, employers, and the general public by explaining applicable laws, regulations and administrative rules; Oversees Workforce Development services, access to labor market and job search information, customer assessment; Investigates complaints from Contractors, local businesses and Job seeker customers, establishes facts and determines action required; Uses the County Customer Relations Management System to resolve customer complaints and report results; Promotes customer services by contacting local, private, and public organizations; Represents the Agency at meetings, community and professional events, conferences at local, state and national level; and may represent management at various meetings; Monitors staff to ensure efficiency and quality of operations; Prepares various reports to support organizational planning; Provides input into the development/modification of internal and external unit policies, methods and procedures; Informs employees about management policies, procedures and goals and answers questions or obtains information from specialists when technical knowledge is required; Under the general guidance and supervision of a Workforce Development Manager, performs daily project management functions in support of department mission and objectives; Coordinates with local business and partner agencies to provide effective liaison with those organizations. Oversees special projects on behalf of the Division Manager; Conducts periodic Workflow Process analysis and recommends process improvements; Analyzes, interprets, and discusses legislation, statistics, Workforce Development rules and regulations to staff and the public. Makes decisions for policy and procedure implementations, evaluates the effectiveness of policies and procedures, and makes necessary changes as needed; Takes part in studies or research projects; chairs task groups and committees; works with local groups concerned about community problems; and develops handbook and procedure manuals; Assists in developing grants, budgets, policies and procedures for a section of the department; Participates in the development and presentation of training and staff development programs to enhance skills of professional and technical staff; Plans, implements, and evaluates new programs and new regulations and assists in the development of community resources for all programs; Provides leadership in collaborative projects and partnerships; Establishes and measures performance indicators in a way that will accomplish the Agency's/County's goals and objectives; May negotiate vendor contracts; Remains abreast of State and Federal regulations and industry innovations; Prepares/Receives correspondence and statistical reports related to the Division's work flow; Performs on short notice, other duties and special projects assigned; Meets with employers, including site selectors to discuss workforce related topics and develop solutions for meeting their workforce needs; Gathers and analyzes workforce information and statistical data, reach a conclusion, and provide information to Workforce Development staff, employers, site selectors, and community partners as requested; and Establishes and maintains cooperative working relationships with Workforce Development staff, employers, outside agencies, customers, and the general public. Minimum Qualifications (Knowledge, Skills, Abilities, Education/Experience) KNOWLEDGE Functions of public service agencies and the principles of public assistance and employment services; Principles of supervising, evaluating, and training; Personnel management practices; and equal employment opportunity related laws, rules and regulations; Public assistance and employment service methods and case management concepts, techniques of interviewing and recording social service cases; Social research methods; Public assistance and employment resources available in the community for referral or utilization in social service programs; Public speaking skills, presentation strategies, and facilitation skills; Principles of Federal, State and local levels of eligibility for public assistance programs and employment programs; General principles and techniques of interviewing, counseling, job search, recording, problem solving and goal setting in public assistance and employment programs; Current issues and socio-economic conditions and trends in the field of public assistance and employment programs; Community organization and social problems calling for the use of public and private community resources; Principles of individual and group behavior; Principles involved in the nature, growth and development of in-group processes; The laws, rules, and regulations governing the operation of the public social service agencies and eligibility and employment public assistance programs such as TANF/StanWORKS, Welfare to Work, Food Stamps, Medi-Cal, and General Assistance programs; Budget development and grant writing techniques; Total Quality Management and Baldrige criteria; and Computer programs dealing with databases, graphics, and spreadsheets. SKILLS/ABILITIES Effectively coordinate work of a unit with other units, supervisors, multi-disciplinary teams or community agencies; Analyze, interpret, and discuss legislation, court orders, statistics, departmental rules and programs, policies and procedures, regulations and trends; Gather and analyze information and statistical data, reach a conclusion and write narrative reports in a clear and concise manner using proper grammar suitable for public presentation; Interpret, explain and apply existing laws, rules and regulations to clients/families, the community or other agencies; Classify case problems and evaluate the effectiveness of effort in solving problems; Establish and maintain cooperative working relationships with other units, outside agencies, clients, multi-media partnerships and the general public; Promote self-sufficiency concepts to customers, staff and the community; Communicate with others of diverse ethnic, socio-economic and cultural backgrounds; Perform analysis, apply good judgment, responsible decision making and problem solving techniques in analyzing situations accurately and taking the most effective course of action; Quickly and flexibly take initiative to change direction and priorities while meeting deadlines and management expectations; Present oral and written reports clearly and concisely using proper grammar; Promote, encourage and garner staff support, ideas and participation for County events; Provide staff training in appropriate areas; Evaluate staff and recommend disciplinary action when appropriate; Assist in budget development and grant writing; Develop policies and procedures; Perform mathematical calculations using a calculator; and Perform the job ethically and within program guidelines. We recognize your time is valuable, please only apply if you meet the following required qualifications. EDUCATION/EXPERIENCE PATTERN I Bachelor's degree in Public Administration, Business Administration, Political Science, Humanities, Human Resource Management, Organizational Communication, Social Science, Sociology, Psychology, Social Work, Counseling or a closely related field; AND ONE OF THE FOLLOWING: One (1) year in the Stanislaus County class of Family Services Specialist IV; OR Two (2) years in the Stanislaus County class of Family Services Specialist III; OR Two (2) years of advanced journey/lead worker experience comparable to Family Services Specialist IV or Family Services Supervisor providing staff direction or supervision for the provision of services such as human resources, training, employment, vocational counseling, and/or social work. PATTERN II Graduation from college with an Associate of Science or Associate of Arts degree in Public Administration, Business Administration, Political Science, Humanities, Human Resource Management, Organizational Communication, Social Science, Sociology, Psychology, Social Work, Counseling or a closely related field; OR Completion of a combination of at least 30 semester units in Public Administration, Business Administration, Political Science, Humanities, Human Resource Management, Organizational Communication, Social Science, Sociology, Psychology, Social Work, Counseling or a closely related field; A ND ONE OF THE FOLLOWING: Two (2) years in the Stanislaus County class of Family Services Specialist IV; OR Three (3) years in the Stanislaus County class of Family Services Specialist III; OR Three (3) years of advanced journey/lead worker experience comparable to Family Services Specialist IV or Family Services Supervisor providing staff direction or supervision for the provision of services such as human resources, training, employment, vocational counseling, and/or social work. Proof of education is required for verification purposes at the time of application. Applicants who are unable to submit proof must call (209) 247-7668 to make other arrangements before 5:00 PM on the final filling date. Failure to submit proof or make other arrangements before the final filling deadline will results in disqualification. DESIRABLE QUALIFICATIONS In addition to the minimum qualifications, applicant screening will focus on the following desirable qualifications. Please list any of these qualifications you may have within the "Duties" section of the online application; Possess a Bachelor's Degree, or higher, in the specific areas of study of Business Administration, Public Administration, Human Resources Management, Marketing; OR At least two (2) years of full-time experience working with WIOA programs, Welfare to Work/TANF programs, Economic development programs, or Workforce development programs. Application and Selection Procedures APPLICATION PROCEDURES/FINAL FILING DATE Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications. RESUMES WILL NOT BE ACCEPTED IN LIEU OF COMPLETED APPLICATION. Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications. EXAMINATION PROCESS Most County recruitments consists of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County. Application Review and Screening . Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on. Written Examination . Applicants will be invited to participate in a written exam that tests knowledge for the position. Oral Examination . Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts. Eligible Lists . Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months but may be extended up to eighteen months. TENTATIVE RECRUITMENT SCHEDULE Application Deadline: May 2, 2024, at 5:00 PM Oral Examination: Week of May 13, 2024 Note: The eligible list generated from this recruitment may be used to fill future extra-help, part-time and full-time vacancies throughout Stanislaus County . GENERAL INFORMATION Final appointment will be conditional upon successfully passing a County paid pre-employment drug screening (if applicable for position) and a job-related background investigation. Some positions may require possession or the ability to obtain, and maintenance of a valid California Driver’s license or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions. Stanislaus County supports the good health of its workforce. More information is available at http://myclubwellness.org Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627. Benefits associated with this position can be found at Benefits Summary . Closing Date/Time: 5/2/2024 5:00 PM Pacific
Apr 23, 2024
Full Time
About the Opportunity THE IDEAL CANDIDATE Workforce Development is seeking an individual that possesses leadership experience in Workforce Innovation Opportunity Act (WIOA), Welfare-to-Work (WTW), or Client Services/Business Services Workforce Development programs, and has knowledge of Federal, State and local regulations applicable to these programs. The candidate should be highly motivated, possess a positive attitude, organized, detailed oriented with the ability to thrive in a fast-paced, multi-faceted and performance-oriented environment. The candidate shall take initiative to problem solve, clarify job expectations and performance goals with employees, and give direction to and supervise a diverse workforce to develop a collaborative team environment. To learn more about the Workforce Development, click here . Click here for details THE POSITION The Family Services Supervisor reports to a manager and is the highest level in the Family Services series. Incumbents provide direct supervision to Family Services Specialists on a daily basis and are responsible for overseeing a major program. The Family Services Supervisor is distinguished from the lower class of Family Services Specialist IV in that the latter is the lead worker or specialized technical expert level of the Family Services series. The Family Services Supervisor is distinguished from the higher class of Manager in that the latter is responsible for multiple units and incumbents perform duties and represent the Agency independently within all areas of responsibility. ABOUT THE DEPARTMENT Stanislaus County Workforce Development (SCWD) is dedicated to developing a skilled workforce that strengthens business and contributes to the economic success of the community. With ninety-four allocated employees who work in five locations throughout Stanislaus County, SCWD prepares individuals for jobs that are in demand by local businesses and provides businesses with referrals of qualified job applicants. Administration, which includes the Human Resources/Safety, Facilities, Finance/Operations, Contracts & Planning, Marketing and Information Technology divisions, supports the day-to-day program activities of the Department. Support activities include accounting, audits, employee and participant payroll processing, State reporting, grant billing, budgeting, contract management/monitoring, legislative analysis and implementation, equipment management, data imaging, website management and inventory control. The Business Services Division markets resources available to employers through Workforce Development. These include services such as identifying and hiring qualified candidates, aligning training opportunities to meet the needs of employers and jobseekers, and working with employers to identify work-based learning opportunities. These services lead to client self-sufficiency and provide businesses with qualified job candidates. In addition, Business Services assists employers with labor market information, referrals to resources and job fairs to ensure the clients served obtain employment. Services available to employers include but are not limited to on-the-job training and work experience incumbent worker training. Additionally, the Department conducts Sector Strategy initiatives to enhance services provided to local businesses and assist in filling the skills gap in the local area with specific focus on the agriculture, manufacturing, construction, healthcare, logistics/warehousing, and the underserved sectors. The Client Services Division provides a wide range of employment and training services to adults, dislocated workers, Welfare to Work recipients and youth in the community through various programs at four Job Centers located across the County. Client Services staff provide job search assistance to the public, workshops to assist with résumé development, interviewing skills, and job retention. For those needing more assistance in finding employment, Client Services provides intensive career counseling and work experience, as well as funding for vocational training programs. Workforce Development provides innovative programs and direct resources to serve specialized populations such as veterans, homeless, non-custodial parents and the previously incarcerated. Unless otherwise provided, this position is part of the Classified Service of the County and is assigned to the Mid Management/Supervisory bargaining unit for labor relations purposes. Individuals who are in a full-time classification position are required to serve a twelve-month probationary period, which may be extended an additional six months, for a total of eighteen months. Incumbents may also be subject to overtime, standby, callback, weekend, holiday and shift assignments as identified in their MOU (Memorandum of Understanding). The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under the "Disability" tab. Typical Tasks Provides pre-approval of On-the-Job Training (OJT), Transitional Jobs, and Expanded Subsidized Employment contracts and coordinates with the Workforce Development Fiscal Department to close and de-obligate OJT's; Supervises and regularly meet with and evaluates the work of subordinate staff, recommends effective personnel actions related to: selection, performance, leaves of absence, grievances, disciplinary procedures, work schedules and assignments, and administers personnel and related policies and procedures; Plans, organizes, and directs the activities of the unit by signing/reviewing work, identifying training needs and providing in-service training as appropriate. Assists staff in resolving complex client problems and making referrals to other agencies and community resources; Responds to inquiries from customers, claimants, employers, and the general public by explaining applicable laws, regulations and administrative rules; Oversees Workforce Development services, access to labor market and job search information, customer assessment; Investigates complaints from Contractors, local businesses and Job seeker customers, establishes facts and determines action required; Uses the County Customer Relations Management System to resolve customer complaints and report results; Promotes customer services by contacting local, private, and public organizations; Represents the Agency at meetings, community and professional events, conferences at local, state and national level; and may represent management at various meetings; Monitors staff to ensure efficiency and quality of operations; Prepares various reports to support organizational planning; Provides input into the development/modification of internal and external unit policies, methods and procedures; Informs employees about management policies, procedures and goals and answers questions or obtains information from specialists when technical knowledge is required; Under the general guidance and supervision of a Workforce Development Manager, performs daily project management functions in support of department mission and objectives; Coordinates with local business and partner agencies to provide effective liaison with those organizations. Oversees special projects on behalf of the Division Manager; Conducts periodic Workflow Process analysis and recommends process improvements; Analyzes, interprets, and discusses legislation, statistics, Workforce Development rules and regulations to staff and the public. Makes decisions for policy and procedure implementations, evaluates the effectiveness of policies and procedures, and makes necessary changes as needed; Takes part in studies or research projects; chairs task groups and committees; works with local groups concerned about community problems; and develops handbook and procedure manuals; Assists in developing grants, budgets, policies and procedures for a section of the department; Participates in the development and presentation of training and staff development programs to enhance skills of professional and technical staff; Plans, implements, and evaluates new programs and new regulations and assists in the development of community resources for all programs; Provides leadership in collaborative projects and partnerships; Establishes and measures performance indicators in a way that will accomplish the Agency's/County's goals and objectives; May negotiate vendor contracts; Remains abreast of State and Federal regulations and industry innovations; Prepares/Receives correspondence and statistical reports related to the Division's work flow; Performs on short notice, other duties and special projects assigned; Meets with employers, including site selectors to discuss workforce related topics and develop solutions for meeting their workforce needs; Gathers and analyzes workforce information and statistical data, reach a conclusion, and provide information to Workforce Development staff, employers, site selectors, and community partners as requested; and Establishes and maintains cooperative working relationships with Workforce Development staff, employers, outside agencies, customers, and the general public. Minimum Qualifications (Knowledge, Skills, Abilities, Education/Experience) KNOWLEDGE Functions of public service agencies and the principles of public assistance and employment services; Principles of supervising, evaluating, and training; Personnel management practices; and equal employment opportunity related laws, rules and regulations; Public assistance and employment service methods and case management concepts, techniques of interviewing and recording social service cases; Social research methods; Public assistance and employment resources available in the community for referral or utilization in social service programs; Public speaking skills, presentation strategies, and facilitation skills; Principles of Federal, State and local levels of eligibility for public assistance programs and employment programs; General principles and techniques of interviewing, counseling, job search, recording, problem solving and goal setting in public assistance and employment programs; Current issues and socio-economic conditions and trends in the field of public assistance and employment programs; Community organization and social problems calling for the use of public and private community resources; Principles of individual and group behavior; Principles involved in the nature, growth and development of in-group processes; The laws, rules, and regulations governing the operation of the public social service agencies and eligibility and employment public assistance programs such as TANF/StanWORKS, Welfare to Work, Food Stamps, Medi-Cal, and General Assistance programs; Budget development and grant writing techniques; Total Quality Management and Baldrige criteria; and Computer programs dealing with databases, graphics, and spreadsheets. SKILLS/ABILITIES Effectively coordinate work of a unit with other units, supervisors, multi-disciplinary teams or community agencies; Analyze, interpret, and discuss legislation, court orders, statistics, departmental rules and programs, policies and procedures, regulations and trends; Gather and analyze information and statistical data, reach a conclusion and write narrative reports in a clear and concise manner using proper grammar suitable for public presentation; Interpret, explain and apply existing laws, rules and regulations to clients/families, the community or other agencies; Classify case problems and evaluate the effectiveness of effort in solving problems; Establish and maintain cooperative working relationships with other units, outside agencies, clients, multi-media partnerships and the general public; Promote self-sufficiency concepts to customers, staff and the community; Communicate with others of diverse ethnic, socio-economic and cultural backgrounds; Perform analysis, apply good judgment, responsible decision making and problem solving techniques in analyzing situations accurately and taking the most effective course of action; Quickly and flexibly take initiative to change direction and priorities while meeting deadlines and management expectations; Present oral and written reports clearly and concisely using proper grammar; Promote, encourage and garner staff support, ideas and participation for County events; Provide staff training in appropriate areas; Evaluate staff and recommend disciplinary action when appropriate; Assist in budget development and grant writing; Develop policies and procedures; Perform mathematical calculations using a calculator; and Perform the job ethically and within program guidelines. We recognize your time is valuable, please only apply if you meet the following required qualifications. EDUCATION/EXPERIENCE PATTERN I Bachelor's degree in Public Administration, Business Administration, Political Science, Humanities, Human Resource Management, Organizational Communication, Social Science, Sociology, Psychology, Social Work, Counseling or a closely related field; AND ONE OF THE FOLLOWING: One (1) year in the Stanislaus County class of Family Services Specialist IV; OR Two (2) years in the Stanislaus County class of Family Services Specialist III; OR Two (2) years of advanced journey/lead worker experience comparable to Family Services Specialist IV or Family Services Supervisor providing staff direction or supervision for the provision of services such as human resources, training, employment, vocational counseling, and/or social work. PATTERN II Graduation from college with an Associate of Science or Associate of Arts degree in Public Administration, Business Administration, Political Science, Humanities, Human Resource Management, Organizational Communication, Social Science, Sociology, Psychology, Social Work, Counseling or a closely related field; OR Completion of a combination of at least 30 semester units in Public Administration, Business Administration, Political Science, Humanities, Human Resource Management, Organizational Communication, Social Science, Sociology, Psychology, Social Work, Counseling or a closely related field; A ND ONE OF THE FOLLOWING: Two (2) years in the Stanislaus County class of Family Services Specialist IV; OR Three (3) years in the Stanislaus County class of Family Services Specialist III; OR Three (3) years of advanced journey/lead worker experience comparable to Family Services Specialist IV or Family Services Supervisor providing staff direction or supervision for the provision of services such as human resources, training, employment, vocational counseling, and/or social work. Proof of education is required for verification purposes at the time of application. Applicants who are unable to submit proof must call (209) 247-7668 to make other arrangements before 5:00 PM on the final filling date. Failure to submit proof or make other arrangements before the final filling deadline will results in disqualification. DESIRABLE QUALIFICATIONS In addition to the minimum qualifications, applicant screening will focus on the following desirable qualifications. Please list any of these qualifications you may have within the "Duties" section of the online application; Possess a Bachelor's Degree, or higher, in the specific areas of study of Business Administration, Public Administration, Human Resources Management, Marketing; OR At least two (2) years of full-time experience working with WIOA programs, Welfare to Work/TANF programs, Economic development programs, or Workforce development programs. Application and Selection Procedures APPLICATION PROCEDURES/FINAL FILING DATE Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications. RESUMES WILL NOT BE ACCEPTED IN LIEU OF COMPLETED APPLICATION. Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications. EXAMINATION PROCESS Most County recruitments consists of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County. Application Review and Screening . Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on. Written Examination . Applicants will be invited to participate in a written exam that tests knowledge for the position. Oral Examination . Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts. Eligible Lists . Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months but may be extended up to eighteen months. TENTATIVE RECRUITMENT SCHEDULE Application Deadline: May 2, 2024, at 5:00 PM Oral Examination: Week of May 13, 2024 Note: The eligible list generated from this recruitment may be used to fill future extra-help, part-time and full-time vacancies throughout Stanislaus County . GENERAL INFORMATION Final appointment will be conditional upon successfully passing a County paid pre-employment drug screening (if applicable for position) and a job-related background investigation. Some positions may require possession or the ability to obtain, and maintenance of a valid California Driver’s license or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions. Stanislaus County supports the good health of its workforce. More information is available at http://myclubwellness.org Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627. Benefits associated with this position can be found at Benefits Summary . Closing Date/Time: 5/2/2024 5:00 PM Pacific
City of Santa Clara, CA
Santa Clara CA 95051, California, United States
Description The Department: The Library Department has positioned itself as a dynamic community hub, providing access to information, literacy resources, educational programming, and promotes civic engagement in Santa Clara. The Library Department is organized into seven divisions: Administration, Adult Services, Branch Services, Customer Services, Facilities, Technical and Technology Services and Youth Services. Santa Clara City Library is in the process of finalizing and implementing its new Strategic Plan that will support the direction of future library services. The Position: The Library Program Coordinator - Reference is a professional position in the classified service responsible for the Adult Services division of the Santa Clara City Library with responsibilities including information and educational sharing and resource delivery, planning, providing, and coordinating specialized programs for the community, coordinating staff activities, manage assigned library physical and digital collections and resources, assigning, reviewing, and supervising the work of library staff, and is part of the Library's Management Team. Adult Services also includes specialized collections such as a robust genealogy and local history collection, and a world languages collection. Specific knowledge of a program area is required. Incumbents in this position will need to be collaborative, innovative, enthusiastic, and team-oriented individuals committed to fostering positive working relationships with great interpersonal skills to deliver high quality services that meet the community's needs. This position requires strong leadership skills, ability to follow through, vision-thinking and creativity, possess a high capacity to meet work demands, and independence in making judgment to assist in leading strategic department initiatives. Additional Information: Applications must be filled out completely (e.g. do not write “see resume, NA, or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be considered. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . Applications must be submitted by the filing deadline of May 13, 2024 at 4:00 PM. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. The annual salary range for this position is $107,418.84 - $137,426.04. This position will be filled at or near the bottom of the salary range. Follow this link to view the entire Class Specification , which includes more information on Typical Duties and Knowledge, Skills, and Abilities. Minimum Qualifications EDUCATION AND EXPERIENCE EDUCATION AND EXPERIENCE Minimum Requirements: • Possession of a Master’s Degree in Library/Information Science* from an American Library Association accredited library school and • Three (3) years of increasingly responsible professional library experience and • Knowledge of standard reference sources, as well as classic literature, popular genres, and current publishing trends for adults is required and • Experience in providing public library reference service using a variety of sources and information formats, including electronic formats is required Acceptable Substitution: None. License/Certifications: Possession of an appropriate, valid California driver's license is required at time of appointment and for the duration of employment *College course credits and degrees from institutions outside the United States and its territories must be translated (if necessary) and evaluated before they will be accepted to meet minimum qualifications for the City of Santa Clara classifications. Information on degree evaluation can be found here . Desirable Qualifications: Experience scheduling staff, coordinating the work of others, and management of a significant project is desirable Supervisory experience of professional, paraprofessional, page, or volunteer staff is desirable Knowledge of Innovative Interfaces Millennium Library Services Database is desirable Other Requirements: Performs physical tasks, such as lifting and moving library materials and equipment weighing up to 10 lbs., stooping, reaching, kneeling, and walking up and down stairs Must be able to perform all the essential functions of the job assignment May be required to work evenings and weekends Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview will be required prior to appointment. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. PERMANENT CITY EMPLOYEES PREFERENCE POINTS: Current permanent employee candidates who receive a passing score on the examination will have an additional five (5) points added to their final score. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #5, 7, & 8 Employees Association This summary provides a brief overview of the City of Santa Clara's benefits available to Bargaining Unit #5, 7, & 8 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager's Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula - employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to 90% of the Kaiser Family premium per month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis The City’s contribution is prorated based on scheduled hours for part time employees Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a monthly premium that is less than $946.86, they will be paid the difference in cash Employees hired on or after 1/1/2022 who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee's VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $15,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 2/3 of basic wage up to $7,500; max of $5,000/month City pays $.558/$100 of insured earnings 30 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum vacation accrual is 450 hours Once per year, employees can elect to convert up to 40 hours of accrued vacation to cash to be paid out the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 40 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Non-Management Leave: 24 hours of non-management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 24 hours of non-management leave their first year New employees hired between July 1st and December 31st receive 12 hours of non-management leave their first year Unused non-management leave may not be carried over from one calendar year to the next Compensatory Time Off (CTO): Employees may accrue CTO in lieu of overtime hours (maximum accrual is set by department) 16 hours of CTO is credited to employees each January 1st (prorated if hired after January 1st) Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Reimbursements/Allowances (for specific classifications): Raingear: Up to $120 per fiscal year for eligible classifications Safety Boots: Upt to $237 per fiscal year for eligible employees Walking Shoes: Up to $120 per fiscal year for eligible classifications (See MOU for details) Tools: $500 per fiscal year reimbursement for Auto Foreperson classification Phone allowance of $80/month for Senior Key Customer Representative(s) and Key Customer Representative(s) job classifications Bilingual Pay: Certified bilingual employees are eligible for $55/bi-weekly bilingual pay Night Differential Pay: Librarians and library support employees whose regular assignments are to City libraries are eligible for 5.0% night differential pay for all hours worked between 5:30 p.m. and 6:30 a.m. so long as they work a minimum of 2 consecutive hours between 5:30 p.m. and 6:30 a.m. All other employees are eligible for 5.0% night differential pay for all hours worked between 6:00 p.m. and 8:00a.m. so long as they work a minimum of 2 consecutive hours between 6:00 p.m. and 8:00 a.m. Standby Pay: Employees in the classification of Electric Utility Programmer Analyst, Electric Utility Network Administrator, and Senior Energy Systems Analyst are eligible for standby pay of $100/week when assigned to work standby Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to $416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Closing Date/Time: 5/13/2024 4:00 PM Pacific
Apr 16, 2024
Full Time
Description The Department: The Library Department has positioned itself as a dynamic community hub, providing access to information, literacy resources, educational programming, and promotes civic engagement in Santa Clara. The Library Department is organized into seven divisions: Administration, Adult Services, Branch Services, Customer Services, Facilities, Technical and Technology Services and Youth Services. Santa Clara City Library is in the process of finalizing and implementing its new Strategic Plan that will support the direction of future library services. The Position: The Library Program Coordinator - Reference is a professional position in the classified service responsible for the Adult Services division of the Santa Clara City Library with responsibilities including information and educational sharing and resource delivery, planning, providing, and coordinating specialized programs for the community, coordinating staff activities, manage assigned library physical and digital collections and resources, assigning, reviewing, and supervising the work of library staff, and is part of the Library's Management Team. Adult Services also includes specialized collections such as a robust genealogy and local history collection, and a world languages collection. Specific knowledge of a program area is required. Incumbents in this position will need to be collaborative, innovative, enthusiastic, and team-oriented individuals committed to fostering positive working relationships with great interpersonal skills to deliver high quality services that meet the community's needs. This position requires strong leadership skills, ability to follow through, vision-thinking and creativity, possess a high capacity to meet work demands, and independence in making judgment to assist in leading strategic department initiatives. Additional Information: Applications must be filled out completely (e.g. do not write “see resume, NA, or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be considered. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . Applications must be submitted by the filing deadline of May 13, 2024 at 4:00 PM. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. The annual salary range for this position is $107,418.84 - $137,426.04. This position will be filled at or near the bottom of the salary range. Follow this link to view the entire Class Specification , which includes more information on Typical Duties and Knowledge, Skills, and Abilities. Minimum Qualifications EDUCATION AND EXPERIENCE EDUCATION AND EXPERIENCE Minimum Requirements: • Possession of a Master’s Degree in Library/Information Science* from an American Library Association accredited library school and • Three (3) years of increasingly responsible professional library experience and • Knowledge of standard reference sources, as well as classic literature, popular genres, and current publishing trends for adults is required and • Experience in providing public library reference service using a variety of sources and information formats, including electronic formats is required Acceptable Substitution: None. License/Certifications: Possession of an appropriate, valid California driver's license is required at time of appointment and for the duration of employment *College course credits and degrees from institutions outside the United States and its territories must be translated (if necessary) and evaluated before they will be accepted to meet minimum qualifications for the City of Santa Clara classifications. Information on degree evaluation can be found here . Desirable Qualifications: Experience scheduling staff, coordinating the work of others, and management of a significant project is desirable Supervisory experience of professional, paraprofessional, page, or volunteer staff is desirable Knowledge of Innovative Interfaces Millennium Library Services Database is desirable Other Requirements: Performs physical tasks, such as lifting and moving library materials and equipment weighing up to 10 lbs., stooping, reaching, kneeling, and walking up and down stairs Must be able to perform all the essential functions of the job assignment May be required to work evenings and weekends Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview will be required prior to appointment. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. PERMANENT CITY EMPLOYEES PREFERENCE POINTS: Current permanent employee candidates who receive a passing score on the examination will have an additional five (5) points added to their final score. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #5, 7, & 8 Employees Association This summary provides a brief overview of the City of Santa Clara's benefits available to Bargaining Unit #5, 7, & 8 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager's Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula - employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to 90% of the Kaiser Family premium per month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis The City’s contribution is prorated based on scheduled hours for part time employees Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a monthly premium that is less than $946.86, they will be paid the difference in cash Employees hired on or after 1/1/2022 who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee's VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $15,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 2/3 of basic wage up to $7,500; max of $5,000/month City pays $.558/$100 of insured earnings 30 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum vacation accrual is 450 hours Once per year, employees can elect to convert up to 40 hours of accrued vacation to cash to be paid out the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 40 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Non-Management Leave: 24 hours of non-management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 24 hours of non-management leave their first year New employees hired between July 1st and December 31st receive 12 hours of non-management leave their first year Unused non-management leave may not be carried over from one calendar year to the next Compensatory Time Off (CTO): Employees may accrue CTO in lieu of overtime hours (maximum accrual is set by department) 16 hours of CTO is credited to employees each January 1st (prorated if hired after January 1st) Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Reimbursements/Allowances (for specific classifications): Raingear: Up to $120 per fiscal year for eligible classifications Safety Boots: Upt to $237 per fiscal year for eligible employees Walking Shoes: Up to $120 per fiscal year for eligible classifications (See MOU for details) Tools: $500 per fiscal year reimbursement for Auto Foreperson classification Phone allowance of $80/month for Senior Key Customer Representative(s) and Key Customer Representative(s) job classifications Bilingual Pay: Certified bilingual employees are eligible for $55/bi-weekly bilingual pay Night Differential Pay: Librarians and library support employees whose regular assignments are to City libraries are eligible for 5.0% night differential pay for all hours worked between 5:30 p.m. and 6:30 a.m. so long as they work a minimum of 2 consecutive hours between 5:30 p.m. and 6:30 a.m. All other employees are eligible for 5.0% night differential pay for all hours worked between 6:00 p.m. and 8:00a.m. so long as they work a minimum of 2 consecutive hours between 6:00 p.m. and 8:00 a.m. Standby Pay: Employees in the classification of Electric Utility Programmer Analyst, Electric Utility Network Administrator, and Senior Energy Systems Analyst are eligible for standby pay of $100/week when assigned to work standby Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to $416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Closing Date/Time: 5/13/2024 4:00 PM Pacific