Golf Course Retail Shop Clerk

  • Westminster, Colorado
  • Westminster, Colorado
  • Aug 28, 2019
Full Time Clerical and Administrative Support Customer Service Parks and Recreation
  • Salary: $11.10 - $14.00 Hourly

Job Description

POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION

The Golf CourseRetail Shop Clerk is responsible for providing excellent customer service in the Pro Shop and outside on the golf course.This position is responsible for handling money, operating the point of sale/tee time computer system and maintaining the appearance of the golf shop, as well as for pace of play and enforcement of course policies and procedures.This position will work atthe Walnut Creek Golf Preserve.This position requires the availability to work varied hours including holidays, evenings, early mornings, and weekends; working 20 to 25 hours per week. We are looking for candidates who are willing and able to work through the fall season.
The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate.

ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES

The mission of every employee at the City of Westminster is to deliver exceptional value and quality of life through SPIRIT.Each employee is measured by the ability to adhere to the City's core values of Service, Pride, Integrity, Responsibility, Innovation, and Teamwork.

This position supports the goals of the Parks, Recreation and Libraries Department, which enhances the quality of life for all Westminster citizens by providing diverse leisure, recreational, and informational services and resources; and acquiring, developing, and maintaining first-class parks, facilities, open space, and trails. This position works toward the accomplishment of the department's mission: Together we create exceptional opportunities for a vibrant community with a commitment to nature, wellness and literacy.

GENERAL COMPETENCIES
Job Specific - Every employee in this position must be able to:
  • Demonstrate excellent guest service and communication skills
  • Demonstrate knowledge of modern retail practices, procedures, and equipment
  • Type accurately
  • Learn assigned clerical and retail tasks within a reasonable period of time
  • Demonstrate knowledge of the golf industry is helpful
  • Demonstrate ability to establish and maintain effective working relationships with other employees and the public
  • Demonstrate ability to operate a golf cart at times
All employees are expected to provide excellent customer service, communicate in an effective manner both verbally and in writing, display professionalism and integrity, work efficiently, effectively and accurately, work independently and as part of a team, take initiative, solve problems, display good judgment, take ownership for delivering a high quality product or service, have regular and punctual attendance, and effectively handle emergency situations.

JOB SPECIFIC FUNCTIONS

Essential Job Functions, Duties, Responsibilities and Tasks
1. Supports pro shop operations and provides excellent customer service
  • Works with the point of sale and tee time computer system
  • Handles guest payments and cash receipts
  • Schedules tee times, answers phones, and greets customers
  • Cleans golf shop, including straightening clothes racks, dusting and vacuuming, and steaming clothes
  • Assists in counting inventory
2. Supports operations outside on the golf course
  • Maintains on-course pace of play
  • Enhances course safety by enforcing rules and regulations
  • Actively aids players in finding golf balls, raking bunkers, fixing ball marks
  • Assists guests with cart check out, course information, shuttle rides and booking tee times
  • Actively enhances a beautiful course by picking up trash
  • Assists with day-to-day practice facility, clubhouse, cart fleet set-up, clean-up and presentation
  • Assists Golf Professionals with running successful outside operations
3. Maintains regular and punctual attendance
Other Duties and Responsibilities
Incumbent is accountable for all duties of this job; other projects and responsibilities may be added at the City's discretion.

POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS

Education, Experience, Skills, Formal Training, Licenses and Certifications
Required :
  • Must be at least 18 years old
  • High school diploma or GED
  • A valid driver's license, provide proof of a safe driving record, and maintain a safe driving record for continued employment
Preferred :
  • Cash handling experience
  • Retail sales experience
  • Experience working at a golf course or playing golf
Any equivalent combination of education, training and experience, which would provide the required knowledge and skills, may be considered.
Physical Requirements
This position requires a moderate degree of physical stamina and strength, including the ability to:
  • Frequently sit, stand and walk through a multi-level facility
  • Occasionally squat, bend, kneel, twist, climb, balance and reach over head
  • Occasionally lift, carry, push or pull items weighing up to fifty (50) pounds
  • Frequently use hands and fingers for fine manipulation; occasionally use light and firm grasp
  • Frequently see objects up close to perform office tasks and far away to observe activity for safety hazards or problems
  • Constantly use hearing to interact with guests and staff and recognize trouble outside of view
  • Occasionally use sufficient physical strength, stamina and agility to perform emergency work in various capacities
WORKING CONDITIONS
Work will be performed indoors and outdoors with exposure to extreme temperatures.Work is performed in a public golf course setting in which instruction and basic golf course maintenance are performed year round.May require exposure to periods of high activity and high stress under demanding conditions due to the high public contact of this position.
Required Materials and Equipment
Will be required to use and/or operate cash registers, telephones, calculators, personal computers, keyboards, ten-key calculators, vacuum, and golf carts.

PRE-EMPLOYMENT REQUIREMENTS
Candidates must be legally entitled to work in the United States and must successfully pass a criminal background check, reference check, and substance screen. There may be additional pre-employment requirements depending on the nature of the position.

We are a caring, courteous, team-oriented organization committed to public service excellence.Employees thrive in a culture that is respectful, professional and diverse.Our work culture encourages passionate, positive and enthusiastic employees.Westminster is a drug-free workplace and an Equal Opportunity Employer.
Closing Date/Time: 12/30/2019 8:30 AM Mountain