City of Austin, TX
Austin, TX, United States
Apr 23, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Business, Public Administration, or in a field related to the job, plus four (4) years’ experience in maintenance and/or operations, two (2) years of which were in a lead or supervisory capacity. Experience or education may be substituted up to a maximum of four (4) years. Licenses or Certifications: Valid Class C Texas Drivers License. Notes to Applicants The Transportation Supervisor will be an integral part of the Parking Enterprise Division. This position will report directly to the Parking Enterprise Manager and will be responsible for the direct supervision of three enforcement supervisors, ranging from Ground Transportation to Parking Enforcement. This position will report directly to the Enforcement Services Manager and shall be responsible for overseeing operations and planning of parking and curb management under the Parking Enterprise Division of the Transportation Public Works Department The Transportation Supervisor will plan, organize, and supervise the daily activities and operations of parking and curb management staff, including engineering, planning, project coordination, contract oversight, and data management to ensure compliance with City policies, regulations, local transportation ordinances, and state law governing all aspects of parking and curb management. To watch a video about Austin Transportation and Public Works, click here. Working for the City of Austin provides a number health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. For more information on City of Austin Benefits click here! Regarding your Application: A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., “see resume” or “see Linked In Profile”). Resumes will not be used to qualify for the position and will not be used to recommend salary. Assessment: This position may require a skills assessment. Close Job Posting: Department may close the job posting at any time after 7 days. 90 Day Provision for Additional Vacancy: This posting may be used to fill other vacancies in other sections within the Division. Decisions on assigned section will be made at the time of hire based on business needs. PLEASE NOTE : Austin Transportation and Public Works positions are not at 100% remote operation. If the position you are applying for has the ability/opportunity to telework, we offer a hybrid schedule to work in office and remotely. Office Location Notes: Office location is subject to change based on department needs and programs. Video Conferencing Software Technology: Austin Transportation and Public Works Department uses the communication platform, Microsoft Teams, to conduct virtual interviews. Driving Requirement: This position requires a Valid Class “C” Texas Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. (If a position requires a class C) Pay Range $31.81 - $39.76 Hours Day shift: Monday through Friday typically from 8:00 a.m. to 5:00 p.m. Night shift: Wednesday through Saturday from 1:30 pm to midnight *Hours may vary depending on departmental needs and initiatives. Job Close Date 05/02/2024 Type of Posting Departmental Only Department Transportation & Public Works Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 1111 Rio Grande St. Preferred Qualifications Writing citations or filing municipal court documents. Operating complex computer applications or technology. Developing standard operating procedures. Developing and providing training on parking laws and citation issuance to division employees and other agencies. Investigating complaints on parking enforcement officers and providing responses to affected parties, taking corrective action as warranted. Responding to City Council and executive level requests (CAFs). Managing budget and proposing purchases and other expenditures to meet division mission. Exceptional communication skills (verbal and written) and customer service skills to handle and resolve difficult customer issues and requests. Excellent supervisory skills to handle and resolve employee issues up to and including employee counseling and terminations. Using Microsoft Office to write reports, conduct analysis, respond to customer service requests by email, and must be able to learn parking enforcement software and train staff. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Manages the activities of transportation enterprise operations to include various permitted or non-permitted uses of public rights of way. Coordinates operations of the division with other city divisions, departments or outside entities to ensure City of Austin transportation enterprise operations are maintained. Develops and evaluates short and long range strategies, goals, and action plans to meet business needs. Ensures that traffic operations comply with city ordinances, state and federal laws. Makes recommendations to management on budget development and expenditures, short and long term programs and enterprise initiatives. Monitors and ensures section operates within appropriated enterprise transportation budget. Develops and implements policies and procedures for enterprise transportation operations. Prepares, presents and communicates information to a variety of audiences including the public, city boards, and City Council. Ensures operations of division are met by managing section with changes to equipment, budget and personnel to meet department needs. Ensures the identification and delivery of all appropriate safety training. Prepares and reviews reports as part of the process of monitoring and communicating section performance results. Recommends major purchases and expenditures, develops specifications for product, price, and services to be received. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of fiscal planning and budget preparation. Knowledge of Federal, State, Local statutes, ordinances and codes. Knowledge of applicable processes, techniques, and methods. Knowledge of supervisory and managerial techniques and principles. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in data analysis and problem solving. Ability to quickly recognize and analyze irregular events. Ability to establish and maintain effective communication and working relationships with city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Transportation Supervisor position are: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Business, Public Administration, or in a field related to the job, plus four (4) years’ experience in maintenance and/or operations, two (2) years of which were in a lead or supervisory capacity. Experience or education may be substituted up to a maximum of four (4) years. Do you meet these minimum qualifications? Yes No * Are you a current Transportation and Public Works employee? Yes No * Please describe your knowledge and working experience in the parking and curb management industry. (Open Ended Question) * How many employees have you directly supervised? 1-5 6-15 16-30 30 or more * How many years of experience do you have with public policy creation and implementation? None - (No points) 1-3 years (5 points) 3-5 years - (10.0 points) More than 5 years - (15.0 points) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). * All applications submitted for this job posting should submit a complete application; resumes submitted should mirror the completed application. Starting salary for the top candidate (s) will only be based on overall relevant experience from your employment application, not the resume or cover letter. Your application considered incomplete if your application and resume do not mirror and if your application states “see resume”. Do you understand these statements? Yes * This position requires a Valid Class C Texas Driver’s license. Do you have a Valid Class C Texas Driver’s license or if selected for this position, do you have the ability to acquire a Valid Class C Texas Driver’s license by your hire date? Yes No * How did you hear about this opportunity? Example: Job board (please specify), Career Fair (please specify), 3rd party recruiting firm, etc. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents