Sacramento County, CA
Sacramento, California, United States
The Position Come join one of Forbes Magazine's Best Employers! There is an additional 3.35% Management Differential which is added to the posted salary for this class. This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 4/22/24, 5/6/24 (final) Positions assigned to Human Resources Manager III, under general direction of a department or agency director, manage a complex, fully developed human resources program which includes recruitment, selection, classification, compensation, safety, training, organizational development, equal employment opportunity programs, and labor relations, including disciplinary advice and complaint investigations. The program may include other major program elements. Examples of Knowledge and Abilities Knowledge of Principles and practices of management, supervision, and training Advanced principles and practices of public sector human resources administration including recruitment, selection, training, job analysis, classification, and compensation, personnel record keeping, performance evaluation, payroll and position control Advanced principles and practices of public sector labor relations administration including interpretation and application of negotiated agreements, employer employee relations practices, meet and confer obligations and progressive discipline Applicable federal, state and local laws and regulations and precedent court decisions regarding equal employment opportunity, employee health and safety, collective bargaining and labor relations Applicable federal, state and local employment compliance requirements and precedent court decisions including Civil Rights Act, Americans with Disabilities Act, Family Medical Leave Act, California Family Rights Act, Pregnancy Disability leave, Fair Labor Standards Act, Age Discrimination in Employment Act, Worker's Compensation, and Drug Free Workplace Act Principles and methods for investigating and resolving grievances and complaints Principles and practices of organizational behavior and development Presentation techniques Payroll systems and legal requirements Automated systems and applications including word processing, spreadsheet and database applications. Ability to Plan, organize and direct the work of managerial, professional, technical and clerical staff Build consensus and lead team toward common goal Interview, select, train and supervise staff Identify, analyze, develop options for and recommend solutions to human resource problems and concerns Analyze, investigate, evaluate and resolve grievances, complaints and disciplinary matters Counsel employees Effectively represent management in collective bargaining, hearings and meetings Establish and maintain effective working relationships with subordinates, supervisors, employees, employee organizations, other departments and members of the public. Communicate effectively, both orally and in writing Interpret and apply complex policies, procedures, memoranda of understanding and other human resource materials. Employment Qualifications Minimum Qualifications Either: Pattern 1. Two years of experience in Sacramento County service in the class of Human Resources Manager I or II, NOTE: Employee Relations Representative experience alone would not be qualifying. Or: Pattern 2. Five years of experience in a human resources or labor relations office performing professional analytical and managerial human resources or employee relations duties, including a minimum of one year experience in discipline, grievance investigation, arbitration, or labor negotiations and a minimum of two years in a supervisory or managerial capacity (public sector experience is highly desirable). And A Bachelor's degree in Public or Business Administration, Human Resources Management, Organizational Development, Industrial Psychology from an accredited college or university. Substitution (Pattern 2 only) - Completion of a certificate program in Labor Relations from an accredited institution may substitute for one year of the general experience. Substitution (Pattern 1 or 2) - A master's degree in business or public administration, personnel administration, personnel management, psychology, or a closely related field from an accredited college or university may substitute for one year of experience. Note: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. Special Requirements General License Requirements: Positions generally require regular travel to county facilities and require possession of, or ability to obtain a valid California Driver's License, Class C or higher, before the date of appointment. Failure to obtain and maintain this license constitutes cause for suspension or termination from the class in accordance with Civil Service Rules. Individuals who do not meet this requirement due a disability will be reviewed on a case-by-case basis. Physical Requirements: Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; corrected hearing and vision to normal range; verbal communication; use of office equipment including computers, keyboards, telephones, calculators, and copiers. Work Schedule and Conditions: Working conditions are those typically found in an office setting, incumbents are subject to stressful situations and deadlines, and routinely work extended hours including occasional weekends. Occasional overnight travel as necessary. Criminal History Check: Some positions may require the incumbent to pass and maintain a criminal justice background clearance. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 5/6/2024 5:00 PM Pacific
Apr 09, 2024
The Position Come join one of Forbes Magazine's Best Employers! There is an additional 3.35% Management Differential which is added to the posted salary for this class. This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 4/22/24, 5/6/24 (final) Positions assigned to Human Resources Manager III, under general direction of a department or agency director, manage a complex, fully developed human resources program which includes recruitment, selection, classification, compensation, safety, training, organizational development, equal employment opportunity programs, and labor relations, including disciplinary advice and complaint investigations. The program may include other major program elements. Examples of Knowledge and Abilities Knowledge of Principles and practices of management, supervision, and training Advanced principles and practices of public sector human resources administration including recruitment, selection, training, job analysis, classification, and compensation, personnel record keeping, performance evaluation, payroll and position control Advanced principles and practices of public sector labor relations administration including interpretation and application of negotiated agreements, employer employee relations practices, meet and confer obligations and progressive discipline Applicable federal, state and local laws and regulations and precedent court decisions regarding equal employment opportunity, employee health and safety, collective bargaining and labor relations Applicable federal, state and local employment compliance requirements and precedent court decisions including Civil Rights Act, Americans with Disabilities Act, Family Medical Leave Act, California Family Rights Act, Pregnancy Disability leave, Fair Labor Standards Act, Age Discrimination in Employment Act, Worker's Compensation, and Drug Free Workplace Act Principles and methods for investigating and resolving grievances and complaints Principles and practices of organizational behavior and development Presentation techniques Payroll systems and legal requirements Automated systems and applications including word processing, spreadsheet and database applications. Ability to Plan, organize and direct the work of managerial, professional, technical and clerical staff Build consensus and lead team toward common goal Interview, select, train and supervise staff Identify, analyze, develop options for and recommend solutions to human resource problems and concerns Analyze, investigate, evaluate and resolve grievances, complaints and disciplinary matters Counsel employees Effectively represent management in collective bargaining, hearings and meetings Establish and maintain effective working relationships with subordinates, supervisors, employees, employee organizations, other departments and members of the public. Communicate effectively, both orally and in writing Interpret and apply complex policies, procedures, memoranda of understanding and other human resource materials. Employment Qualifications Minimum Qualifications Either: Pattern 1. Two years of experience in Sacramento County service in the class of Human Resources Manager I or II, NOTE: Employee Relations Representative experience alone would not be qualifying. Or: Pattern 2. Five years of experience in a human resources or labor relations office performing professional analytical and managerial human resources or employee relations duties, including a minimum of one year experience in discipline, grievance investigation, arbitration, or labor negotiations and a minimum of two years in a supervisory or managerial capacity (public sector experience is highly desirable). And A Bachelor's degree in Public or Business Administration, Human Resources Management, Organizational Development, Industrial Psychology from an accredited college or university. Substitution (Pattern 2 only) - Completion of a certificate program in Labor Relations from an accredited institution may substitute for one year of the general experience. Substitution (Pattern 1 or 2) - A master's degree in business or public administration, personnel administration, personnel management, psychology, or a closely related field from an accredited college or university may substitute for one year of experience. Note: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. Special Requirements General License Requirements: Positions generally require regular travel to county facilities and require possession of, or ability to obtain a valid California Driver's License, Class C or higher, before the date of appointment. Failure to obtain and maintain this license constitutes cause for suspension or termination from the class in accordance with Civil Service Rules. Individuals who do not meet this requirement due a disability will be reviewed on a case-by-case basis. Physical Requirements: Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; corrected hearing and vision to normal range; verbal communication; use of office equipment including computers, keyboards, telephones, calculators, and copiers. Work Schedule and Conditions: Working conditions are those typically found in an office setting, incumbents are subject to stressful situations and deadlines, and routinely work extended hours including occasional weekends. Occasional overnight travel as necessary. Criminal History Check: Some positions may require the incumbent to pass and maintain a criminal justice background clearance. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 5/6/2024 5:00 PM Pacific
City of Santa Monica
City of Santa Monica, California, United States
Job Summary The current recruitment is being conducted to fill a vacancy in our Employment and Benefits Division with responsibility for performing professional-level work related to personnel selection , position classification , and compensation. The current hybiid work schedule for this position is a 9/80 with a requirement of two days a week in the office. DEFINITION Performs a wide variety of professional journey-level duties in support of human resources functions and programs in the areas of recruitment, selection, classification, compensation, personnel assignment administration, leave administration, organizational development, training, benefits, labor relations, and employee relations. SUPERVISION Receives general supervision from a Senior Human Resources Analyst and/or Human Resources Manager. May provide technical oversight over Human Resources Technicians and other assigned staff. Representative Duties Provides professional journey-level staff assistance and coordination in support of human resources functions and programs including recruitment, selection, classification, compensation, personnel assignment administration, leave administration, organizational development, training, benefits, labor relations, and employee relations. Participates in the development and implementation of new or revised human resources programs, systems, procedures, and methods of operation. Compiles and analyzes data and makes recommendations regarding human resources programs and systems; assists in the development and implementation of related policies. Researches, collects, compiles, and analyzes information from various sources on a variety of specialized human resources topics; prepares comprehensive technical reports and summaries; interprets data, identifies alternatives, and makes sound recommendations. Assists in the preparation of reports and materials for collective bargaining processes. Plans and conducts comprehensive salary and benefit surveys. Performs job evaluations and classification specification development. Coordinates recruitment processes; develops recruitment strategies geared towards meeting operational needs. Designs, coordinates, and administers examination processes which may include written tests, performance tests, appraisal interviews, and evaluations of training and experience; ensures that examinations are conducted in accordance with applicable laws, regulations, policies, and procedures. Administers the Disability Interactive Process for candidates and employees in accordance with applicable laws, regulations, policies and procedures. Coordinates employee leave programs such as FMLA/CFRA, SDI, LTD, and leaves of absence without pay. Serves as a liaison with employees, public and private organizations, community groups and other organizations; provides information and assistance regarding human resources programs and services; receives and responds to complaints and questions related to human resources; reviews problems and recommends corrective actions. Attends meetings as a representative for the Human Resources Department. Performs other duties, as assigned. Requirements KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles, practices, techniques and methods of human resources management and program administration. Principles and practices of equal employment opportunity, personnel selection and, recruitment, job evaluation, classification, compensation, organizational development, training, benefits, labor relations, and employee relations. Organizational and management practices as applied to the analysis, evaluation, development and implementation of human resources programs, policies, and procedures. Research and reporting methods, techniques and procedures. Sources of information related to a broad range of human resources programs, services and functions. Principles and methods of project management. Principles and procedures of statistical and administrative record keeping. Principles of customer service. Federal, State, and local employment laws including FMLA/CFRA, SDI, LTD and FEHA/ADA. Principles of report writing. Principles of wage and salary administration. Ability to: Administer a variety of human resources programs, functions, and administrative activities. Research, analyze and evaluate human resources programs, policies, and procedures. Independently perform the full range of responsible and difficult analytical and administrative work involving the use of independent judgment and personal initiative. Keep abreast of current developments within human resources. Collect, evaluate, and interpret data and make sound recommendations on complex issues. Respond to requests and inquiries for information regarding human resources policies and procedures. Interpret and apply pertinent policies, procedures, laws and regulations. Independently compose correspondence and memoranda, and prepare clear and concise reports. Maintain and prepare complex, comprehensive, and confidential reports. Communicate effectively, both orally and in writing. Maintain confidentiality. Establish and maintain effective and cooperative working relationships with City employees, City Boards and Commissions and the general public. Provide effective customer service. Skill in: The use of a personal computer and applicable software applications. REQUIREMENTS Minimum Qualifications : Option A : Education : A master's degree from a recognized accredited college or university in human resources management, industrial and organizational psychology, a human resources administration specialty, or a related field. Experience : Professional or technical experience in human resources is desirable. Option B : Education : A bachelor's degree from a recognized accredited college or university in human resources management, public or business administration, a behavioral science, or a related field. Experience : One year of professional or technical experience in employee recruitment, employee selection, classification, compensation, personnel assignment administration, leave administration, organizational development, training, benefits, labor relations, or employee relations. Option C : Education : Any bachelor's degree from a recognized accredited college or university. Experience : Two years of professional or technical experience in employee recruitment, employee selection, classification, compensation, personnel assignment administration, leave administration, organizational development, training, benefits, labor relations, or employee relations. License and Certificates: Possession of a valid Class C driver license. Supplemental Information HOW TO APPLY : Applicants must file a clear, concise, completed online City Application along with any required supplemental application materials with the Human Resources Department by the filing deadline. If you do not submit your on-line application by the filing deadline, you will not be considered for this position. Please note, applications may be rejected if incomplete. Resumes, CVs and cover letters are not reviewed as part of the application screening process. NOTE : You must attach a copy of your college level transcripts or diploma with your on-line application to qualify for the position. Applicants who indicate receipt of college level coursework or degree from a foreign institution must provide United States credential equivalency verification along with a copy of your college diploma/transcripts. All materials must be received in the Human Resources Department no later than the position filing deadline. Failure to do so will result in your application being disqualified. You must attach a scanned copy of your college diploma or transcripts to your on-line application. SELECTION PROCESS : All applicants must submit clear, concise and complete information regarding their work history and qualifications for the position. All applicants will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Testing may consist of the following: Evaluation of Training and Experience: Pass/Fail Oral Interview and/or Technical Exercise: 100 BACKGROUND INVESTIGATIONS : Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation. WORKING CONDITIONS : Work is performed primarily indoors in an office environment. Office work requires sitting for prolonged periods of time and using a computer keyboard and screen. May require work at off-site locations conducting employment examinations in seasonal climate and weather conditions. May be required to work evenings and/or weekends. NOTE : If three or more qualified City employees apply and pass the examination, a promotional list will be established in addition to an open-competitive list. If fewer than three qualified City employees pass the examination, the appointing authority in accordance with the City's civil service rules and regulations, can decline to use a promotional list, in which case a promotional list will not be established for this position. The City of Santa Monica is a progressive, inclusive and culturally-rich community. As leaders in public service, we strive to be an employer of choice by attracting and retaining a workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our employees are empowered to perform at their highest level and where their differences make a positive impact. The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces and diversity of our employees. Join us! Special assistance with the application and examination process is available, upon request, for person with disabilities. Call (310) 458-8246, TDD (310) 458-8696 (Hearing Impaired Only). Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination. The City's liberal fringe benefits for full-time employment include sick leave, holiday and vacation pay, the Public Employees Retirement System, medical, dental and vision insurance, credit union, deferred compensation, tuition reimbursement, Dependent Care Assistance Plan and Marine Park Childcare Center. Closing Date/Time: 5/10/2024 5:00 PM Pacific
Apr 18, 2024
Full Time
Job Summary The current recruitment is being conducted to fill a vacancy in our Employment and Benefits Division with responsibility for performing professional-level work related to personnel selection , position classification , and compensation. The current hybiid work schedule for this position is a 9/80 with a requirement of two days a week in the office. DEFINITION Performs a wide variety of professional journey-level duties in support of human resources functions and programs in the areas of recruitment, selection, classification, compensation, personnel assignment administration, leave administration, organizational development, training, benefits, labor relations, and employee relations. SUPERVISION Receives general supervision from a Senior Human Resources Analyst and/or Human Resources Manager. May provide technical oversight over Human Resources Technicians and other assigned staff. Representative Duties Provides professional journey-level staff assistance and coordination in support of human resources functions and programs including recruitment, selection, classification, compensation, personnel assignment administration, leave administration, organizational development, training, benefits, labor relations, and employee relations. Participates in the development and implementation of new or revised human resources programs, systems, procedures, and methods of operation. Compiles and analyzes data and makes recommendations regarding human resources programs and systems; assists in the development and implementation of related policies. Researches, collects, compiles, and analyzes information from various sources on a variety of specialized human resources topics; prepares comprehensive technical reports and summaries; interprets data, identifies alternatives, and makes sound recommendations. Assists in the preparation of reports and materials for collective bargaining processes. Plans and conducts comprehensive salary and benefit surveys. Performs job evaluations and classification specification development. Coordinates recruitment processes; develops recruitment strategies geared towards meeting operational needs. Designs, coordinates, and administers examination processes which may include written tests, performance tests, appraisal interviews, and evaluations of training and experience; ensures that examinations are conducted in accordance with applicable laws, regulations, policies, and procedures. Administers the Disability Interactive Process for candidates and employees in accordance with applicable laws, regulations, policies and procedures. Coordinates employee leave programs such as FMLA/CFRA, SDI, LTD, and leaves of absence without pay. Serves as a liaison with employees, public and private organizations, community groups and other organizations; provides information and assistance regarding human resources programs and services; receives and responds to complaints and questions related to human resources; reviews problems and recommends corrective actions. Attends meetings as a representative for the Human Resources Department. Performs other duties, as assigned. Requirements KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles, practices, techniques and methods of human resources management and program administration. Principles and practices of equal employment opportunity, personnel selection and, recruitment, job evaluation, classification, compensation, organizational development, training, benefits, labor relations, and employee relations. Organizational and management practices as applied to the analysis, evaluation, development and implementation of human resources programs, policies, and procedures. Research and reporting methods, techniques and procedures. Sources of information related to a broad range of human resources programs, services and functions. Principles and methods of project management. Principles and procedures of statistical and administrative record keeping. Principles of customer service. Federal, State, and local employment laws including FMLA/CFRA, SDI, LTD and FEHA/ADA. Principles of report writing. Principles of wage and salary administration. Ability to: Administer a variety of human resources programs, functions, and administrative activities. Research, analyze and evaluate human resources programs, policies, and procedures. Independently perform the full range of responsible and difficult analytical and administrative work involving the use of independent judgment and personal initiative. Keep abreast of current developments within human resources. Collect, evaluate, and interpret data and make sound recommendations on complex issues. Respond to requests and inquiries for information regarding human resources policies and procedures. Interpret and apply pertinent policies, procedures, laws and regulations. Independently compose correspondence and memoranda, and prepare clear and concise reports. Maintain and prepare complex, comprehensive, and confidential reports. Communicate effectively, both orally and in writing. Maintain confidentiality. Establish and maintain effective and cooperative working relationships with City employees, City Boards and Commissions and the general public. Provide effective customer service. Skill in: The use of a personal computer and applicable software applications. REQUIREMENTS Minimum Qualifications : Option A : Education : A master's degree from a recognized accredited college or university in human resources management, industrial and organizational psychology, a human resources administration specialty, or a related field. Experience : Professional or technical experience in human resources is desirable. Option B : Education : A bachelor's degree from a recognized accredited college or university in human resources management, public or business administration, a behavioral science, or a related field. Experience : One year of professional or technical experience in employee recruitment, employee selection, classification, compensation, personnel assignment administration, leave administration, organizational development, training, benefits, labor relations, or employee relations. Option C : Education : Any bachelor's degree from a recognized accredited college or university. Experience : Two years of professional or technical experience in employee recruitment, employee selection, classification, compensation, personnel assignment administration, leave administration, organizational development, training, benefits, labor relations, or employee relations. License and Certificates: Possession of a valid Class C driver license. Supplemental Information HOW TO APPLY : Applicants must file a clear, concise, completed online City Application along with any required supplemental application materials with the Human Resources Department by the filing deadline. If you do not submit your on-line application by the filing deadline, you will not be considered for this position. Please note, applications may be rejected if incomplete. Resumes, CVs and cover letters are not reviewed as part of the application screening process. NOTE : You must attach a copy of your college level transcripts or diploma with your on-line application to qualify for the position. Applicants who indicate receipt of college level coursework or degree from a foreign institution must provide United States credential equivalency verification along with a copy of your college diploma/transcripts. All materials must be received in the Human Resources Department no later than the position filing deadline. Failure to do so will result in your application being disqualified. You must attach a scanned copy of your college diploma or transcripts to your on-line application. SELECTION PROCESS : All applicants must submit clear, concise and complete information regarding their work history and qualifications for the position. All applicants will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Testing may consist of the following: Evaluation of Training and Experience: Pass/Fail Oral Interview and/or Technical Exercise: 100 BACKGROUND INVESTIGATIONS : Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation. WORKING CONDITIONS : Work is performed primarily indoors in an office environment. Office work requires sitting for prolonged periods of time and using a computer keyboard and screen. May require work at off-site locations conducting employment examinations in seasonal climate and weather conditions. May be required to work evenings and/or weekends. NOTE : If three or more qualified City employees apply and pass the examination, a promotional list will be established in addition to an open-competitive list. If fewer than three qualified City employees pass the examination, the appointing authority in accordance with the City's civil service rules and regulations, can decline to use a promotional list, in which case a promotional list will not be established for this position. The City of Santa Monica is a progressive, inclusive and culturally-rich community. As leaders in public service, we strive to be an employer of choice by attracting and retaining a workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our employees are empowered to perform at their highest level and where their differences make a positive impact. The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces and diversity of our employees. Join us! Special assistance with the application and examination process is available, upon request, for person with disabilities. Call (310) 458-8246, TDD (310) 458-8696 (Hearing Impaired Only). Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination. The City's liberal fringe benefits for full-time employment include sick leave, holiday and vacation pay, the Public Employees Retirement System, medical, dental and vision insurance, credit union, deferred compensation, tuition reimbursement, Dependent Care Assistance Plan and Marine Park Childcare Center. Closing Date/Time: 5/10/2024 5:00 PM Pacific
Sonoma County, CA
Santa Rosa, California, United States
Position Information Expand your HR leave administration and disability management experience with the County of Sonoma! Starting salary up to $72.44/hour ($151,190/year) and a competitive total compensation package!* What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Bilingual Premium Pay* - An additional $1.50/hour on top of the hourly pay rate for fluent bilingual positions Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education Join Our Team The Human Resources Department (County HR) is a team of 60+ employees who provide human resources and risk management services to the County's 28 departments. These diverse services include benefits, classification plan management, disability management, employee and labor relations, equal employment opportunity (EEO), HR information systems, occupational safety and health, recruitment and examination, risk management, and workforce development. Under our director's leadership, our mission is to be a trusted strategic partner, providing County departments with HR services that work to effectively recruit, develop, and retain an outstanding workforce that is committed to providing quality public service. We value customer service, collaboration, professionalism, consistency, proactive planning, flexibility, and innovative problem-solving. County HR is committed to creating a diverse, equitable, and inclusive workplace, where individuals from all backgrounds are welcomed, supported, and empowered to reach their full potential. As an integral part of our HR team, our County's Disabilities Management (DM) Unit oversees the administration of leaves of absence (catastrophic, medical, military, occupational/non-occupational, short/long-term, etc.) in agreement with state and federal provisions, County policies, and negotiated union contracts. The Unit's supportive services also include the administration of reasonable accommodations that are compliant with the Americans with Disability Act (ADA) and Fair Employment Housing Act (FEHA), job-related medical screening tests and Job Demands Analysis (JDAs), temporary transitional duty assignments, the County's self-insured workers' compensation and long-term disability programs, and statistical claims reporting. To support this complex body of work, our DM Manager supervises a team of six professional and technical staff and works with outside consultants, third-party administrators, and legal counsel. Additional responsibilities include: Planning, organizing, and overseeing the Unit's budget, personnel analysis, and other administrative functions Triaging complex, bogged down, escalated, or problematic cases; and recommending or obtaining additional resources from our executive leadership and/or department heads in client departments, as needed Reviewing and authorizing settlement requests within their authority, gathering appropriate information and presenting it to HR executive leadership for the County Board of Supervisors (BOS) review, and editing and preparing BOS closed session items Developing and delivering training to HR's staff and county-wide employees Overseeing DM staff project work to review and advise on issues and processes such as policy updates and development, mental health training and events, etc. Incorporating industry best practices in the development of policies, procedures, and guidelines designed to promote full utilization of the County's human resources and minimize costs and risks associated with employee absences and disability management Through consultation, analysis, and recommendations, this is a position of authority. In this role, you will work collaboratively with other managers within HR, and assist other department management and division heads in addressing and resolving challenging situations, in accordance with applicable state and federal laws and regulations, County guidelines, policies, procedures, and Memoranda of Understanding (MOUs). What You Bring As our next DM Manager and ideal candidate, you will demonstrate that you can quickly assess problems with an empathetic, solution-oriented, equity-focused approach. You have a high level of integrity, can diffuse difficult situations as they arise with tact and diplomacy, and can establish credibility and maintain effective and collaborative working relationships with a diverse base of internal and external contacts across all levels of an organization. You are highly proficient in leave administration and possess: Extensive experience working with the Family Medical Leave Act (FMLA), California Family Rights Act (CFRA), California Pregnancy Disability Leave (CPDL), Pregnant Workers Fairness Act (PWFA), and California Healthy Families Act and Kin Care provisions Excellent leadership skills and the ability to effectively assess current practices and policies, establish unit priorities, direct the work of others, and propose sensible operational improvements Proven long-term planning capabilities and experience incorporating industry best practices in the development of guidelines, policies, and procedures The ability to thoroughly address complex issues in a comprehensible manner, and articulate how they relate to, and sometimes compete with, one another Public sector experience in workers’ compensation and disability management and an understanding of working in a collective bargaining environment Experience effectively addressing barriers to communication and supporting employees with diverse backgrounds and lived experiences, especially those from historically marginalized groups of people The ability to facilitate meetings and confidently present, respond to, and collaborate with groups, including staff, executive management, department heads, union representatives, and employees Experience writing reports and presenting findings is required, bilingual English/Spanish skills are desirable, and diverse lived experiences are highly valued. Certifications and training in HR, mediation, and/or workplace investigations are also desirable. Please note , that within one year of hire, the DM Manager must obtain Certified Professional in Disability Management (CPDM) status. Additionally, a sense of humor is a must! This is a serious position, and while the HR topics we work with are confidential and support integral services, we truly find opportunities and reasons to enjoy our time together. While the position’s hours are typically Monday through Friday, from 8:00 am to 5:00 pm and work is performed in an office environment, depending upon investigative and operational needs, the DM Manager must also be willing to work outside of typical hours and during emergencies and other critical events. Bring Your Commitment to Public Service to the County of Sonoma The County of Sonoma is the place to live, grow, and build your career legacy. When you join the County of Sonoma, you'll have the freedom to explore the beauty of our county - its picturesque coastline, majestic redwoods, historic towns, fine dining, award-winning wineries, and a wide variety of entertainment and cultural activities. For additional information about the beauty of our community and the valuable services and support that the County provides our communities, please visit sonomacounty.ca.gov and sonomacountyconnections.org . This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title of the position is Risk Management Analyst III. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . Bilingual positions require English and Spanish skills at either the basic (conversational) or fluent (reading, writing, and conversational) level. Applicants who wish to be considered for a bilingual position must indicate their level of skill in the required supplemental questionnaire. An examination will be conducted before employment in a bilingual position to confirm the level of skill in this area. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Any combination of course work, training, and/or work experience which clearly demonstrates possession of the knowledge and abilities listed. Normally, this includes: Education: completion academic course work in public administration, business administration, accounting, law, economics, safety, industrial engineering, risk management, and/or other related courses. A bachelor's degree related to one of these fields is highly desirable. Experience: Four years of professional level experience working with occupational safety and health programs, workers' compensation, casualty or employee benefit insurance, or loss control programs, preferably with a public agency and/or in a risk management program. This should include substantial experience directly related to area of assignment. License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Knowledge, Skills, and Abilities Thorough knowledge of: principles and practices, legal statutes, civil procedures, and administrative regulations relating to disability management, workers' compensation, liability, occupational health and safety, employee benefits and insurance, and related non-monetary compensation; claims adjusting, investigation, and administrative techniques necessary to carry management of claims from initial report to settlement or closure. Considerable knowledge of: medical and technical terminology used in individual injury cases; operations and functions of County government including budget methods, program analysis, employee relations, and group dynamics; written and oral communications including language mechanics, syntax and English composition; research methodology, report writing, basic statistics, and actuarial principles and appropriate applications; modern office methods, procedures, and computer applications related to work, including methods of graphical presentation; management of electronic database systems; and principles and methods of supervision and training. Ability to: manage and direct a major risk management function; direct, supervise and train employees; use judgment and discretion to integrate technical knowledge with interpersonal and communication skills dealing with the public, County management personnel, employees, attorneys, medical providers, and others in a manner consistent with the policies, practices, and procedures of the organization; research, understand, interpret, and apply specific rules, laws, ordinances, and policies to applicable risk management programs; plan and organize research and statistical reports relating to various aspects of risk management, budget, general management matters; evaluate results and recommend corrective measures using principles of inductive and deductive reasoning; and where applicable, effectively present conclusions before advisory and policy bodies; organize, develop, and prepare claims for assignment to counsel, trial and pretrial conferences; prepare informational materials, brochures, and newsletters to relate complex regulations and data to employees and officials; organize and develop effective programs for the reduction of occupational hazards and accident prevention; facilitate consensus and negotiate resolution of complex problems involving a variety of claimants, individuals, employee groups, consultants, carriers and service providers; analyze situations and adopt effective courses of action working independently and with either oral or written direction. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: CG HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Mar 12, 2024
Full Time
Position Information Expand your HR leave administration and disability management experience with the County of Sonoma! Starting salary up to $72.44/hour ($151,190/year) and a competitive total compensation package!* What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Bilingual Premium Pay* - An additional $1.50/hour on top of the hourly pay rate for fluent bilingual positions Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education Join Our Team The Human Resources Department (County HR) is a team of 60+ employees who provide human resources and risk management services to the County's 28 departments. These diverse services include benefits, classification plan management, disability management, employee and labor relations, equal employment opportunity (EEO), HR information systems, occupational safety and health, recruitment and examination, risk management, and workforce development. Under our director's leadership, our mission is to be a trusted strategic partner, providing County departments with HR services that work to effectively recruit, develop, and retain an outstanding workforce that is committed to providing quality public service. We value customer service, collaboration, professionalism, consistency, proactive planning, flexibility, and innovative problem-solving. County HR is committed to creating a diverse, equitable, and inclusive workplace, where individuals from all backgrounds are welcomed, supported, and empowered to reach their full potential. As an integral part of our HR team, our County's Disabilities Management (DM) Unit oversees the administration of leaves of absence (catastrophic, medical, military, occupational/non-occupational, short/long-term, etc.) in agreement with state and federal provisions, County policies, and negotiated union contracts. The Unit's supportive services also include the administration of reasonable accommodations that are compliant with the Americans with Disability Act (ADA) and Fair Employment Housing Act (FEHA), job-related medical screening tests and Job Demands Analysis (JDAs), temporary transitional duty assignments, the County's self-insured workers' compensation and long-term disability programs, and statistical claims reporting. To support this complex body of work, our DM Manager supervises a team of six professional and technical staff and works with outside consultants, third-party administrators, and legal counsel. Additional responsibilities include: Planning, organizing, and overseeing the Unit's budget, personnel analysis, and other administrative functions Triaging complex, bogged down, escalated, or problematic cases; and recommending or obtaining additional resources from our executive leadership and/or department heads in client departments, as needed Reviewing and authorizing settlement requests within their authority, gathering appropriate information and presenting it to HR executive leadership for the County Board of Supervisors (BOS) review, and editing and preparing BOS closed session items Developing and delivering training to HR's staff and county-wide employees Overseeing DM staff project work to review and advise on issues and processes such as policy updates and development, mental health training and events, etc. Incorporating industry best practices in the development of policies, procedures, and guidelines designed to promote full utilization of the County's human resources and minimize costs and risks associated with employee absences and disability management Through consultation, analysis, and recommendations, this is a position of authority. In this role, you will work collaboratively with other managers within HR, and assist other department management and division heads in addressing and resolving challenging situations, in accordance with applicable state and federal laws and regulations, County guidelines, policies, procedures, and Memoranda of Understanding (MOUs). What You Bring As our next DM Manager and ideal candidate, you will demonstrate that you can quickly assess problems with an empathetic, solution-oriented, equity-focused approach. You have a high level of integrity, can diffuse difficult situations as they arise with tact and diplomacy, and can establish credibility and maintain effective and collaborative working relationships with a diverse base of internal and external contacts across all levels of an organization. You are highly proficient in leave administration and possess: Extensive experience working with the Family Medical Leave Act (FMLA), California Family Rights Act (CFRA), California Pregnancy Disability Leave (CPDL), Pregnant Workers Fairness Act (PWFA), and California Healthy Families Act and Kin Care provisions Excellent leadership skills and the ability to effectively assess current practices and policies, establish unit priorities, direct the work of others, and propose sensible operational improvements Proven long-term planning capabilities and experience incorporating industry best practices in the development of guidelines, policies, and procedures The ability to thoroughly address complex issues in a comprehensible manner, and articulate how they relate to, and sometimes compete with, one another Public sector experience in workers’ compensation and disability management and an understanding of working in a collective bargaining environment Experience effectively addressing barriers to communication and supporting employees with diverse backgrounds and lived experiences, especially those from historically marginalized groups of people The ability to facilitate meetings and confidently present, respond to, and collaborate with groups, including staff, executive management, department heads, union representatives, and employees Experience writing reports and presenting findings is required, bilingual English/Spanish skills are desirable, and diverse lived experiences are highly valued. Certifications and training in HR, mediation, and/or workplace investigations are also desirable. Please note , that within one year of hire, the DM Manager must obtain Certified Professional in Disability Management (CPDM) status. Additionally, a sense of humor is a must! This is a serious position, and while the HR topics we work with are confidential and support integral services, we truly find opportunities and reasons to enjoy our time together. While the position’s hours are typically Monday through Friday, from 8:00 am to 5:00 pm and work is performed in an office environment, depending upon investigative and operational needs, the DM Manager must also be willing to work outside of typical hours and during emergencies and other critical events. Bring Your Commitment to Public Service to the County of Sonoma The County of Sonoma is the place to live, grow, and build your career legacy. When you join the County of Sonoma, you'll have the freedom to explore the beauty of our county - its picturesque coastline, majestic redwoods, historic towns, fine dining, award-winning wineries, and a wide variety of entertainment and cultural activities. For additional information about the beauty of our community and the valuable services and support that the County provides our communities, please visit sonomacounty.ca.gov and sonomacountyconnections.org . This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title of the position is Risk Management Analyst III. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . Bilingual positions require English and Spanish skills at either the basic (conversational) or fluent (reading, writing, and conversational) level. Applicants who wish to be considered for a bilingual position must indicate their level of skill in the required supplemental questionnaire. An examination will be conducted before employment in a bilingual position to confirm the level of skill in this area. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Any combination of course work, training, and/or work experience which clearly demonstrates possession of the knowledge and abilities listed. Normally, this includes: Education: completion academic course work in public administration, business administration, accounting, law, economics, safety, industrial engineering, risk management, and/or other related courses. A bachelor's degree related to one of these fields is highly desirable. Experience: Four years of professional level experience working with occupational safety and health programs, workers' compensation, casualty or employee benefit insurance, or loss control programs, preferably with a public agency and/or in a risk management program. This should include substantial experience directly related to area of assignment. License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Knowledge, Skills, and Abilities Thorough knowledge of: principles and practices, legal statutes, civil procedures, and administrative regulations relating to disability management, workers' compensation, liability, occupational health and safety, employee benefits and insurance, and related non-monetary compensation; claims adjusting, investigation, and administrative techniques necessary to carry management of claims from initial report to settlement or closure. Considerable knowledge of: medical and technical terminology used in individual injury cases; operations and functions of County government including budget methods, program analysis, employee relations, and group dynamics; written and oral communications including language mechanics, syntax and English composition; research methodology, report writing, basic statistics, and actuarial principles and appropriate applications; modern office methods, procedures, and computer applications related to work, including methods of graphical presentation; management of electronic database systems; and principles and methods of supervision and training. Ability to: manage and direct a major risk management function; direct, supervise and train employees; use judgment and discretion to integrate technical knowledge with interpersonal and communication skills dealing with the public, County management personnel, employees, attorneys, medical providers, and others in a manner consistent with the policies, practices, and procedures of the organization; research, understand, interpret, and apply specific rules, laws, ordinances, and policies to applicable risk management programs; plan and organize research and statistical reports relating to various aspects of risk management, budget, general management matters; evaluate results and recommend corrective measures using principles of inductive and deductive reasoning; and where applicable, effectively present conclusions before advisory and policy bodies; organize, develop, and prepare claims for assignment to counsel, trial and pretrial conferences; prepare informational materials, brochures, and newsletters to relate complex regulations and data to employees and officials; organize and develop effective programs for the reduction of occupational hazards and accident prevention; facilitate consensus and negotiate resolution of complex problems involving a variety of claimants, individuals, employee groups, consultants, carriers and service providers; analyze situations and adopt effective courses of action working independently and with either oral or written direction. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: CG HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Contra Costa County, CA
Contra Costa County, California, United States
The Position ***Recruitment Deadline Extended*** Bargaining Unit: Management - Mgmt Classes, Classified & Exempt Contra Costa County Risk Management Department is seeking one (1) Americans with Disabilities Act (ADA) Title II Program Manager to join our Safety and Loss Control Program area. The ADA Title II Program Manager provides vital support to all County Departments in the management of the ADA specific to public access and disability, ensuring equal access to County programs, services, activities, and locations for individuals with disabilities. The ADA Title II Program Manager reports directly to the County Director of Risk Management-Exempt or designee. Why join our team? The County believes staff is its greatest asset. We strive to provide a workplace that is inclusive of all people, cultures, and backgrounds. At Contra Costa County, we see every day as a chance to create a positive impact on the individuals we serve. We lead through our values, integrity, community, and our employees are dedicated and provide excellent service. The Safety and Loss Control program is a small and dedicated unit within the Risk Management team. Each team member has a unique opportunity to support each other, make an immediate impact on the program, and to share their experience and knowledge with the rest of the team. We are looking for someone who is: A strong relationship builder. You will need to establish relationships across many departments and ensure that a consistent message is communicated to a variety of audiences. Organized and results driven. You will need to balance multiple assignments and priorities in a fast-paced environment and work effectively under pressure while meeting deadlines. Customer focused. Your role will require you to be responsive and proactive when addressing internal customer needs. An excellent communicator. You will need to communicate professionally and effectively both in written form and verbally. Tech Savvy. You will need to be familiar with software applications including database spreadsheets. What you will typically be responsible for: Guiding County departments in managing cases on disability related laws under ADA Title II, public access to program, services, and facilities Participating in legal proceedings such as trials, depositions, grievances, arbitration, and mediations Overseeing and performing ADA inspections of facilities, programs, services, and advising departments on how to identify and provide effective accommodations for members of the public such as physical access and/or assistive technology Recommending, drafting, and revising policies and procedures in order to stay in compliance with changes in the law Keeping abreast of both Federal and State laws, regulations, and case law regarding disability and disability management Developing and delivering training programs and resources on public ADA access to programs, services, and facilities across all County Departments Keeping abreast of changes in technology which assists people with disabilities and apply knowledge to assist in increasing public access A few reasons you might love this job: You will be part of a dynamic team You will have the opportunity to have a Hybrid remote work schedule You will have access to a generous benefits package including retirement, health plan options and other benefits listed here: Employee Benefits | Contra Costa County, CA Official Website A few challenges you might face in this job : You will work in a fast-paced environment You will be expected to manage multiple assignments with competing deadlines You may interact with clients that are upset and/or confused Competencies Required: Fact Finding : Obtaining facts and data pertaining to an issue or question Legal & Regulatory Navigation : Understanding, interpreting, and ensuring compliance with laws and regulations Professional Integrity & Ethics : Displaying honesty, adherence to principles, and personal accountability Displaying Ownership and Accountability : Holding self and others accountable for measurable high-quality, timely, and cost-effective results Presentation Skill : Formally delivering information to groups Building & Maintaining Relationships : Establishing rapport and maintaining mutually productive relationships Handling & Resolving Conflict : Managing interpersonally strained situations Influencing : Affecting or changing others’ positions and opinions Group Facilitation : Enabling constructive and productive group interaction Valuing Diversity : Appreciating the benefits of varied backgrounds and cultures in the workplace Using Technology : Working with electronic hardware and software applications Managing & Facilitating Change : Addressing key factors that influence successful organizational change Managing Organizational Complexity : Maneuvering through complex political situations and functions within the organization You can read the complete job description at: www.cccounty/hr . The eligible list established from this recruitment may be used to fill future openings for up to 6 months. Minimum Qualifications Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be: Education: Possession of a Bachelor’s degree or higher from an accredited college or university. Experience: Four (4) years of full-time experience performing professional level work involving disability, reasonable accommodation, or public access program oversight and training. Selection Process Application Filing: All applicants must apply online at https://www.governmentjobs.com/careers/contracosta and submit the information as indicated on the job announcement by the final filing date. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination. Training and Experience Evaluation: Consists of an evaluation of each candidate's relevant education, training and/or experience as presented on the application and supplemental questionnaire. (Weighted 100%) The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment-specific questions, please contact Carol Berger at carol.berger@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 4/28/2024 11:59 PM Pacific
Apr 06, 2024
Full Time
The Position ***Recruitment Deadline Extended*** Bargaining Unit: Management - Mgmt Classes, Classified & Exempt Contra Costa County Risk Management Department is seeking one (1) Americans with Disabilities Act (ADA) Title II Program Manager to join our Safety and Loss Control Program area. The ADA Title II Program Manager provides vital support to all County Departments in the management of the ADA specific to public access and disability, ensuring equal access to County programs, services, activities, and locations for individuals with disabilities. The ADA Title II Program Manager reports directly to the County Director of Risk Management-Exempt or designee. Why join our team? The County believes staff is its greatest asset. We strive to provide a workplace that is inclusive of all people, cultures, and backgrounds. At Contra Costa County, we see every day as a chance to create a positive impact on the individuals we serve. We lead through our values, integrity, community, and our employees are dedicated and provide excellent service. The Safety and Loss Control program is a small and dedicated unit within the Risk Management team. Each team member has a unique opportunity to support each other, make an immediate impact on the program, and to share their experience and knowledge with the rest of the team. We are looking for someone who is: A strong relationship builder. You will need to establish relationships across many departments and ensure that a consistent message is communicated to a variety of audiences. Organized and results driven. You will need to balance multiple assignments and priorities in a fast-paced environment and work effectively under pressure while meeting deadlines. Customer focused. Your role will require you to be responsive and proactive when addressing internal customer needs. An excellent communicator. You will need to communicate professionally and effectively both in written form and verbally. Tech Savvy. You will need to be familiar with software applications including database spreadsheets. What you will typically be responsible for: Guiding County departments in managing cases on disability related laws under ADA Title II, public access to program, services, and facilities Participating in legal proceedings such as trials, depositions, grievances, arbitration, and mediations Overseeing and performing ADA inspections of facilities, programs, services, and advising departments on how to identify and provide effective accommodations for members of the public such as physical access and/or assistive technology Recommending, drafting, and revising policies and procedures in order to stay in compliance with changes in the law Keeping abreast of both Federal and State laws, regulations, and case law regarding disability and disability management Developing and delivering training programs and resources on public ADA access to programs, services, and facilities across all County Departments Keeping abreast of changes in technology which assists people with disabilities and apply knowledge to assist in increasing public access A few reasons you might love this job: You will be part of a dynamic team You will have the opportunity to have a Hybrid remote work schedule You will have access to a generous benefits package including retirement, health plan options and other benefits listed here: Employee Benefits | Contra Costa County, CA Official Website A few challenges you might face in this job : You will work in a fast-paced environment You will be expected to manage multiple assignments with competing deadlines You may interact with clients that are upset and/or confused Competencies Required: Fact Finding : Obtaining facts and data pertaining to an issue or question Legal & Regulatory Navigation : Understanding, interpreting, and ensuring compliance with laws and regulations Professional Integrity & Ethics : Displaying honesty, adherence to principles, and personal accountability Displaying Ownership and Accountability : Holding self and others accountable for measurable high-quality, timely, and cost-effective results Presentation Skill : Formally delivering information to groups Building & Maintaining Relationships : Establishing rapport and maintaining mutually productive relationships Handling & Resolving Conflict : Managing interpersonally strained situations Influencing : Affecting or changing others’ positions and opinions Group Facilitation : Enabling constructive and productive group interaction Valuing Diversity : Appreciating the benefits of varied backgrounds and cultures in the workplace Using Technology : Working with electronic hardware and software applications Managing & Facilitating Change : Addressing key factors that influence successful organizational change Managing Organizational Complexity : Maneuvering through complex political situations and functions within the organization You can read the complete job description at: www.cccounty/hr . The eligible list established from this recruitment may be used to fill future openings for up to 6 months. Minimum Qualifications Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be: Education: Possession of a Bachelor’s degree or higher from an accredited college or university. Experience: Four (4) years of full-time experience performing professional level work involving disability, reasonable accommodation, or public access program oversight and training. Selection Process Application Filing: All applicants must apply online at https://www.governmentjobs.com/careers/contracosta and submit the information as indicated on the job announcement by the final filing date. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination. Training and Experience Evaluation: Consists of an evaluation of each candidate's relevant education, training and/or experience as presented on the application and supplemental questionnaire. (Weighted 100%) The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment-specific questions, please contact Carol Berger at carol.berger@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 4/28/2024 11:59 PM Pacific
Sonoma County, CA
Santa Rosa, California, United States
Position Information The Department of Health Services (DHS) is hiring a Substance Use Disorder and Community Recovery Services Section Manager ! If you are passionate about programs that provide treatment and recovery services for persons with substance use disorders, apply today! Starting salary up to $74.77/hour ($156,053/year) and a competitive total compensation package*! The Substance Use Disorder and Community Recovery Services Section Manager is an integral position in the Behavioral Health Division within the Department of Health Services. As the Section Manager, you will plan, organize, and supervise all programs and services provided by the Substance Use Disorder and Community Recovery Services Section. Additional responsibilities include: Managing programs that provide treatment and recovery services for persons with substance use disorders through a range of mental health services and community partnerships Ensuring efficient operation of the Substance Use Disorder and Community Recovery Services Section Supervising both management and service staff Interpreting, developing, and implementing polices and procedures for program areas Participating as a member of the Division Management Team and attending administrative and planning meetings with the Division Director Representing the Department of Health Services at community engagement events The ideal candidate will possess: A working knowledge of the requirements of a Drug Medi-Cal Organized Delivery System (DMC ODS) components and their effective implementation A deep understanding of Substance Use Disorder evidence-based practices Professional experience supervising staff, including training and building strong working relationships The ability to communicate clearly and effectively, in writing and orally Experience working with Smartcare/Streamline electronic health records or the ability to learn new software programs A passion and understanding for the community and populations you will serve Certification as a Drug and Alcohol Abuse Counselor is desired but not required Licensure as a Licensed Practitioner of the Healing Arts (LPHA) is preferred but not required The Substance Use Disorder and Community Recovery Services Section Manager will oversee the following programs: Alcohol and Other Drug Testing Drug Free Babies Adolescent Treatment Program (ATP) Dependency Drug Court Drug Court DUI Court Treatment Accountability for Safer Communities (TASC) Behavioral Health SUD Outpatient Services Behavioral Health SUD Outpatient Services - DRC DUI Program Prevention For more information about the Substance Use Disorder Services, please click on this link: Substance Use Disorder Services. For more information about the Department of Health Service's programs and services, please click on this link: County of Sonoma Department of Health Services . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . This recruitment is being conducted to fill a full-time Substance Use Disorder and Community Recovery Services Section Manager position in the Department of Health Services. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of education, training and experience which would provide an opportunity to acquire the knowledge and abilities listed. Normally, significant academic course work in sociology, psychology, substance use disorder treatment, the administration of substance use disorder programs, or a closely related field, and three years of progressively responsible professional level experience in a comprehensive substance use disorder services program, including at least two years in a supervisory or management capacity. A Master’s degree in psychology, sociology, counseling, public health, social work or closely related field is highly desirable. Certification in substance use disorder field is highly desirable. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required, depending on assignment, to perform the essential job functions of the position. Knowledge, Skills, and Abilities Considerable Knowledge of: principles and theories of providing substance use disorder rehabilitation and prevention; best practice evidence based methods of diagnosing, treating and counseling persons with substance use disorder addictions; particular therapeutic strategies used by public programs for the target populations; social, cultural and community dynamics related to mental health; principles and practices of supervision and employee development; principles of mental health education, community organization, community relations, and political processes; activities of public and private health and welfare agencies. Ability to: plan, organize and supervise professional and other personnel engaged in treatment and services; direct a complex program of substance use disorder services; anticipate fiscal needs, monitor expenditures, and increase cost-effectiveness in program operations; provide professional consultation and program leadership; supervise and evaluate staff, and teach and participate in training; build and maintain cooperative working relationships; develop and support community networks and systems of care to establish needed services; develop and evaluate creative approaches to the assessment and treatment of substance use disorders; secure the cooperation of professional and lay groups and governmental bodies; analyze situations accurately and take effective action; speak and write effectively. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will b e scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 5/8/2024 11:59 PM Pacific
Apr 19, 2024
Full Time
Position Information The Department of Health Services (DHS) is hiring a Substance Use Disorder and Community Recovery Services Section Manager ! If you are passionate about programs that provide treatment and recovery services for persons with substance use disorders, apply today! Starting salary up to $74.77/hour ($156,053/year) and a competitive total compensation package*! The Substance Use Disorder and Community Recovery Services Section Manager is an integral position in the Behavioral Health Division within the Department of Health Services. As the Section Manager, you will plan, organize, and supervise all programs and services provided by the Substance Use Disorder and Community Recovery Services Section. Additional responsibilities include: Managing programs that provide treatment and recovery services for persons with substance use disorders through a range of mental health services and community partnerships Ensuring efficient operation of the Substance Use Disorder and Community Recovery Services Section Supervising both management and service staff Interpreting, developing, and implementing polices and procedures for program areas Participating as a member of the Division Management Team and attending administrative and planning meetings with the Division Director Representing the Department of Health Services at community engagement events The ideal candidate will possess: A working knowledge of the requirements of a Drug Medi-Cal Organized Delivery System (DMC ODS) components and their effective implementation A deep understanding of Substance Use Disorder evidence-based practices Professional experience supervising staff, including training and building strong working relationships The ability to communicate clearly and effectively, in writing and orally Experience working with Smartcare/Streamline electronic health records or the ability to learn new software programs A passion and understanding for the community and populations you will serve Certification as a Drug and Alcohol Abuse Counselor is desired but not required Licensure as a Licensed Practitioner of the Healing Arts (LPHA) is preferred but not required The Substance Use Disorder and Community Recovery Services Section Manager will oversee the following programs: Alcohol and Other Drug Testing Drug Free Babies Adolescent Treatment Program (ATP) Dependency Drug Court Drug Court DUI Court Treatment Accountability for Safer Communities (TASC) Behavioral Health SUD Outpatient Services Behavioral Health SUD Outpatient Services - DRC DUI Program Prevention For more information about the Substance Use Disorder Services, please click on this link: Substance Use Disorder Services. For more information about the Department of Health Service's programs and services, please click on this link: County of Sonoma Department of Health Services . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . This recruitment is being conducted to fill a full-time Substance Use Disorder and Community Recovery Services Section Manager position in the Department of Health Services. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of education, training and experience which would provide an opportunity to acquire the knowledge and abilities listed. Normally, significant academic course work in sociology, psychology, substance use disorder treatment, the administration of substance use disorder programs, or a closely related field, and three years of progressively responsible professional level experience in a comprehensive substance use disorder services program, including at least two years in a supervisory or management capacity. A Master’s degree in psychology, sociology, counseling, public health, social work or closely related field is highly desirable. Certification in substance use disorder field is highly desirable. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required, depending on assignment, to perform the essential job functions of the position. Knowledge, Skills, and Abilities Considerable Knowledge of: principles and theories of providing substance use disorder rehabilitation and prevention; best practice evidence based methods of diagnosing, treating and counseling persons with substance use disorder addictions; particular therapeutic strategies used by public programs for the target populations; social, cultural and community dynamics related to mental health; principles and practices of supervision and employee development; principles of mental health education, community organization, community relations, and political processes; activities of public and private health and welfare agencies. Ability to: plan, organize and supervise professional and other personnel engaged in treatment and services; direct a complex program of substance use disorder services; anticipate fiscal needs, monitor expenditures, and increase cost-effectiveness in program operations; provide professional consultation and program leadership; supervise and evaluate staff, and teach and participate in training; build and maintain cooperative working relationships; develop and support community networks and systems of care to establish needed services; develop and evaluate creative approaches to the assessment and treatment of substance use disorders; secure the cooperation of professional and lay groups and governmental bodies; analyze situations accurately and take effective action; speak and write effectively. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will b e scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 5/8/2024 11:59 PM Pacific
SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: Project Specialist (SC - Case Manager) Job Category: NBU Job Opening Date: March 20, 2024 Job Closing Date: June 30, 2024 Locations: Saddleback College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: Under the supervision of the department Director or Dean, and the day-to-day direction of the Program Coordinator, the Case Manager will assess, define, and promote early identification of students in need of basic needs resources. The Case Manager will assess, plan, implement, monitor, and evaluate the actions required to address barriers preventing academic, behavioral, attendance, and social-emotional success. The Case Manager will not serve in a clinical capacity (i.e., provide psychotherapy to students), but will perform case management duties, facilitate referral access and service utilization, and address any questions or concerns originating from student. The Case Manager will assist students who need resources to appropriate on- and off-campus programs. DISTINGUISHING CHARACTERISTICS The Basic Needs division at Saddleback College serves student populations that experience unique challenges accessing nuanced support. These students require specialized support navigating federal, state, county, and local eligibility criteria to access resources that are oftentimes beyond the capacity of traditional community college programs and personnel. Help-seeking behaviors amongst these student populations can be limited due to the sensitivity of their identities. The ever-changing nature of law and policy can lend itself to unclear eligibility criteria which can negatively impact these students. Thus, access to these resources and services, or lack thereof, often shape the experiences of students and impact their academic trajectory, motivation, sense of self-efficacy and hope. The Case Manager will be familiar with special student populations such as foster youth, undocumented/Dreamer, LGBTQ+, formally incarcerated, parenting student, Latinx, first generation Black or African American student populations to contribute to the overall aim of supporting the holistic well-being of students to foster their success. Common student referrals to the Case Manager may include, but are not limited to: • Students experiencing food/housing/clothing/hygiene insecurities. • Students experiencing other personal and/or emotional challenges. • Students experiencing a major life change (traumatic or otherwise) that may be affecting their academic achievement. • Any referral submitted by faculty/staff for a student requiring non-mental health services. REPRESENTATIVE DUTIES • Coordinate and provide case-management services that are safe, timely, effective, efficient, equitable, and client-centered to individual students. • Conduct non-clinical assessment and plan that includes, but is not limited to, facilitate steps, remove barriers, determine eligibility, and navigate through complicated organizational processes. • Learn about and establish connections with off-campus and on-campus resources and agencies that provide services to targeted student populations. Maintain and update a centralized repository of on-campus and off-campus resources and services. • Manage and evaluate crises by helping the student make informed decisions and act as their advocate regarding their status, housing, academic, health, well-being, and treatment options. • Facilitate multiple care-aspect (case coordination, information sharing, follow-up, monitoring). • Take the extra mile and interact with the student to keep track of their progress and to ensure satisfaction. • Maintain accurate and timely case records (forms, referrals, and follow-up). • Record and maintain data collection and assessment related to the development of case management plans, outcomes, and statistical reports. • Design and implement interventions that will help students meet academic and personal goals. • Participate in relevant community outreach and on-campus committees. • Provide in-service training to staff on related topics. • Help students achieve wellness, service utilization, and increase autonomy. • Adhere to professional standards as outlined by protocols, rules, and regulations. QUALIFICATIONS • Excellent knowledge of case management principles. • Effective communication skills. • Excellent time management skills, problem solving, and ability to multi-task. • Familiarity with professional and technical emerging knowledge. Knowledge of: • Operational characteristics, services, and activities of the functions, programs, and operations of the assigned project or program area. • Goals and objectives of the assigned project or program area. • Methods and techniques used in the performance of duties and responsibilities specific to the area of assignment. • Information and research resources available related to areas of assignment. • Work organization and office management principles and practices. • Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. • Interpersonal skills using tact, patience, and courtesy. • Principles and practices of providing training, work direction, and guidance to lower-level office staff and student workers. • English usage, grammar, spelling, punctuation, and vocabulary. • Oral and written communication skills. • South Orange County Community College District • District organization, operations, policies, and objectives. • Pertinent federal, state, and local laws, codes, and regulations. • Microsoft 365. Ability to: • Understand the organization and operation of the assigned program area as necessary to assume assigned responsibilities. • Understand, interpret, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances. • Coordinate and participate in the management of assigned project, program, or program area functions and services. • Plan, organize, and administer assigned program activities. • Establish and maintain community relationships. • Understand the nature of partnerships and identify mutual interests. • Assess community needs to develop appropriate service partnerships for assigned programs. • Use technical concepts and project management tools and techniques to effectively coordinate a project or program area and solve complex problems in creative and effective ways. • Develop recommendations for problematic areas and implement and monitor changes. • Participate in the development and administration of policies and procedures. • Participate in the preparation and administration of assigned budgets. • Coordinate projects with multiple tasks and re-prioritize as needed. • Perform a full range of complex and responsible program support as well as difficult administrative duties involving the use of independent judgment and personal initiative. • Oversee and participate in the management of the administrative functions and operations of the assigned office. • Establish, review, and revise office work priorities. • Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. • Use sound judgment in recognizing scope of authority. • Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports. • Respond to requests and inquiries from students, staff, or the public; effectively present information in person or on the telephone to students, staff, or the public. • Provide specialized information and assistance to students, staff, and the general public. • Research, compile, assemble, analyze, and interpret data from diverse sources. • Prepare a variety of clear and concise administrative and financial reports. • Independently compose and prepare correspondence and memoranda. • Maintain complex and varied files and records. • Select, train, evaluate and provide work direction to assigned staff and student workers. • Plan, organize, coordinate, prioritize, perform, and delegate work. • Plan and organize work to meet schedules and changing deadlines. • Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. • Adapt to changing technologies and learn functionality of new equipment and systems. • Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. • Communicate clearly and concisely, both orally and in writing. • Establish and maintain effective working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE GUIDELINES Minimum: • The candidate will possess a minimum of a Bachelor's Degree from an accredited college or university, in an associated program, which may include health care, social work, psychology, sociology or a related field. • At least two (2) years of experience working in human services, social work, or a related field. • Preferred Qualification: Bachelor's in Social Work (BSW), Bilingual (Spanish language preferred) License or Certificate: • A valid California driver's license and proof of insurability may be required for some positions to drive a District or personal vehicle to attend meetings or pick up/deliver documents or other materials. PHYSICAL DEMANDS AND WORKING ENVIRONMENT Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and to occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $27.50/hr Up to 25 hours per week. Schedule TBD On-site only REQUIRED APPLICATION MATERIALS Resume, cover letter, and unofficial transcripts. This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/23 through 02/14/23 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
Apr 17, 2024
Part Time
Title: Project Specialist (SC - Case Manager) Job Category: NBU Job Opening Date: March 20, 2024 Job Closing Date: June 30, 2024 Locations: Saddleback College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: Under the supervision of the department Director or Dean, and the day-to-day direction of the Program Coordinator, the Case Manager will assess, define, and promote early identification of students in need of basic needs resources. The Case Manager will assess, plan, implement, monitor, and evaluate the actions required to address barriers preventing academic, behavioral, attendance, and social-emotional success. The Case Manager will not serve in a clinical capacity (i.e., provide psychotherapy to students), but will perform case management duties, facilitate referral access and service utilization, and address any questions or concerns originating from student. The Case Manager will assist students who need resources to appropriate on- and off-campus programs. DISTINGUISHING CHARACTERISTICS The Basic Needs division at Saddleback College serves student populations that experience unique challenges accessing nuanced support. These students require specialized support navigating federal, state, county, and local eligibility criteria to access resources that are oftentimes beyond the capacity of traditional community college programs and personnel. Help-seeking behaviors amongst these student populations can be limited due to the sensitivity of their identities. The ever-changing nature of law and policy can lend itself to unclear eligibility criteria which can negatively impact these students. Thus, access to these resources and services, or lack thereof, often shape the experiences of students and impact their academic trajectory, motivation, sense of self-efficacy and hope. The Case Manager will be familiar with special student populations such as foster youth, undocumented/Dreamer, LGBTQ+, formally incarcerated, parenting student, Latinx, first generation Black or African American student populations to contribute to the overall aim of supporting the holistic well-being of students to foster their success. Common student referrals to the Case Manager may include, but are not limited to: • Students experiencing food/housing/clothing/hygiene insecurities. • Students experiencing other personal and/or emotional challenges. • Students experiencing a major life change (traumatic or otherwise) that may be affecting their academic achievement. • Any referral submitted by faculty/staff for a student requiring non-mental health services. REPRESENTATIVE DUTIES • Coordinate and provide case-management services that are safe, timely, effective, efficient, equitable, and client-centered to individual students. • Conduct non-clinical assessment and plan that includes, but is not limited to, facilitate steps, remove barriers, determine eligibility, and navigate through complicated organizational processes. • Learn about and establish connections with off-campus and on-campus resources and agencies that provide services to targeted student populations. Maintain and update a centralized repository of on-campus and off-campus resources and services. • Manage and evaluate crises by helping the student make informed decisions and act as their advocate regarding their status, housing, academic, health, well-being, and treatment options. • Facilitate multiple care-aspect (case coordination, information sharing, follow-up, monitoring). • Take the extra mile and interact with the student to keep track of their progress and to ensure satisfaction. • Maintain accurate and timely case records (forms, referrals, and follow-up). • Record and maintain data collection and assessment related to the development of case management plans, outcomes, and statistical reports. • Design and implement interventions that will help students meet academic and personal goals. • Participate in relevant community outreach and on-campus committees. • Provide in-service training to staff on related topics. • Help students achieve wellness, service utilization, and increase autonomy. • Adhere to professional standards as outlined by protocols, rules, and regulations. QUALIFICATIONS • Excellent knowledge of case management principles. • Effective communication skills. • Excellent time management skills, problem solving, and ability to multi-task. • Familiarity with professional and technical emerging knowledge. Knowledge of: • Operational characteristics, services, and activities of the functions, programs, and operations of the assigned project or program area. • Goals and objectives of the assigned project or program area. • Methods and techniques used in the performance of duties and responsibilities specific to the area of assignment. • Information and research resources available related to areas of assignment. • Work organization and office management principles and practices. • Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. • Interpersonal skills using tact, patience, and courtesy. • Principles and practices of providing training, work direction, and guidance to lower-level office staff and student workers. • English usage, grammar, spelling, punctuation, and vocabulary. • Oral and written communication skills. • South Orange County Community College District • District organization, operations, policies, and objectives. • Pertinent federal, state, and local laws, codes, and regulations. • Microsoft 365. Ability to: • Understand the organization and operation of the assigned program area as necessary to assume assigned responsibilities. • Understand, interpret, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances. • Coordinate and participate in the management of assigned project, program, or program area functions and services. • Plan, organize, and administer assigned program activities. • Establish and maintain community relationships. • Understand the nature of partnerships and identify mutual interests. • Assess community needs to develop appropriate service partnerships for assigned programs. • Use technical concepts and project management tools and techniques to effectively coordinate a project or program area and solve complex problems in creative and effective ways. • Develop recommendations for problematic areas and implement and monitor changes. • Participate in the development and administration of policies and procedures. • Participate in the preparation and administration of assigned budgets. • Coordinate projects with multiple tasks and re-prioritize as needed. • Perform a full range of complex and responsible program support as well as difficult administrative duties involving the use of independent judgment and personal initiative. • Oversee and participate in the management of the administrative functions and operations of the assigned office. • Establish, review, and revise office work priorities. • Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. • Use sound judgment in recognizing scope of authority. • Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports. • Respond to requests and inquiries from students, staff, or the public; effectively present information in person or on the telephone to students, staff, or the public. • Provide specialized information and assistance to students, staff, and the general public. • Research, compile, assemble, analyze, and interpret data from diverse sources. • Prepare a variety of clear and concise administrative and financial reports. • Independently compose and prepare correspondence and memoranda. • Maintain complex and varied files and records. • Select, train, evaluate and provide work direction to assigned staff and student workers. • Plan, organize, coordinate, prioritize, perform, and delegate work. • Plan and organize work to meet schedules and changing deadlines. • Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. • Adapt to changing technologies and learn functionality of new equipment and systems. • Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. • Communicate clearly and concisely, both orally and in writing. • Establish and maintain effective working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE GUIDELINES Minimum: • The candidate will possess a minimum of a Bachelor's Degree from an accredited college or university, in an associated program, which may include health care, social work, psychology, sociology or a related field. • At least two (2) years of experience working in human services, social work, or a related field. • Preferred Qualification: Bachelor's in Social Work (BSW), Bilingual (Spanish language preferred) License or Certificate: • A valid California driver's license and proof of insurability may be required for some positions to drive a District or personal vehicle to attend meetings or pick up/deliver documents or other materials. PHYSICAL DEMANDS AND WORKING ENVIRONMENT Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and to occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $27.50/hr Up to 25 hours per week. Schedule TBD On-site only REQUIRED APPLICATION MATERIALS Resume, cover letter, and unofficial transcripts. This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/23 through 02/14/23 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
Monterey County Human Resources
Salinas, California, United States
Position Description SUPERVISING PUBLIC HEALTH NUTRITIONIST $6,272 - $8,566 per Month Open Until Filled Priority Screening Date: Monday, March 11, 2024 Exam # 24/50L80/02PH Summary of Position The Health Department's Public Health Bureau is seeking to fill vacant Supervising Public Health Nutritionist for the Women, Infants, and Children (WIC) Program. The WIC Program provides breastfeeding support, nutrition and health education to families to improve eating and physical activity behaviors and provides electronic benefits for specific foods important for good health. The Supervising Public Health Nutritionist is responsible for supervising paraprofessional and professional staff at multiple worksites. This position provides training and guidance to staff, reviews and approves educational and program materials, presentations, supports budget development, grant requests and implementation of State and Federal regulations. The Supervising Public Health Nutritionist will work closely with the Health Program Coordinator/Local Agency WIC Director and Public Health Program Manager to support community coalition efforts, grant reporting, and project evaluation requirements. The Health Department may offer up to $10,000 signing bonus to candidates hired into regular full-time positions for this classification from this recruitment (24/50L80/02PH). The Eligible List established by this recruitment process may be used to fill current and future vacancies on a regular full-time, part-time, or temporary basis County-wide. Examples of Duties Supervises professional and paraprofessional staff in the delivery of technical, educational and advisory nutritional services; assigns, reviews and coordinates the work of staff, including monitoring for timely completion and conformance to specific directions and overall work standards. Plans and coordinates the operation of outlying WIC clinics; establishes clinic schedules and staff assignments, recommends policy and procedure relative facilities. Keeps current on nutritional research; interprets to professional and paraprofessional staff, its applications to the WIC program; attends meetings and/or conferences. Keeps a variety of records; prepares verbal, written and statistical reports and correspondence. Assists the Public Health Programs Manager in the administration of the Woman, Infant, Children (WIC) Supplemental Food Program by developing, implementing local guidelines, to meet client needs and program goals. Trains staff on education, counseling and evaluation techniques related to nutrition and health education; and on policy and procedures relative to technical program operations. Develops and conducts educational programs in nutrition, health and consumerism for professional and paraprofessional staff; coordinates the development of classroom curriculum and classroom schedules; coordinates utilization of the interagency specialty education consultants. Provides consultation to physicians, public health nurses and health agency personnel regarding nutritional requirements and problems of the public and individual clients; serves as subject matter resources to other WIC staff in relation to policies, procedures and by providing professional or specialized knowledge and recommending solutions to complex problems. Represents WIC in the development, evaluation and implementation of interagency programs, policies and procedures related to agencies for which they serve as liaison. Assists with the collection and analysis of statistical and survey data dealing with the program assessment and patient flow. Designs meal plans to meet individual dietary requirements of high-risk clients. Provides individual therapeutic diet counseling and conducts group sessions for high-risk clients and/their families. To view the complete job description, please visit the Monterey County website: Supervising Public Health Nutritionist THE SUCCESSFUL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills, and abilities: Thorough Knowledge of: Human nutrition principles and their relationship to health and disease. Social, cultural and economic problems of individuals and families as they apply to public health nutrition. Working knowledge of: Community Health organization and resources. Principles and techniques of effective supervision. Principles of adult education and staff development. Counseling techniques as related to the field of nutrition. Skill and Ability to: Plan, direct and evaluate the work of subordinate staff. Read, interpret, and apply government regulations as they apply to nutrition programs. Develop, implement, and evaluate nutrition programs. Communicate verbally to present nutritional information in training sessions and provide information before large groups. Gather, analyze, and interpret nutritional and patient flow information. Write to prepare clear and concise reports and correspondence. Establish and maintain effective relationships with those contacted through the course of the work. Work with a minimum of supervision. Characteristics of the Successful Candidate: Strong analytical and problem-solving skills Strong team leader Collaboration and utilization of a team approach Sensitivity, both culturally and linguistically Effective verbal and written communication skills Examples of Experience/Education/Training Any combination of training, education and/or experience which provides the knowledge, skills and abilities and required conditions of employment is qualifying. An example of a way these requirements might be acquired is: Experience: Two years of experience comparable to the class of Public Health Nutritionist II with Monterey County to include the provision of varied nutritional services to the public of which at least one year should have included lead responsibilities. DESIRABLE QUALIFICATIONS Ability to communicate effectively in English and Spanish is desirable for this position. Bilingual (English/Spanish) candidates must complete and receive a passing score on the bilingual oral and written exam upon hire in order to receive the bilingual pay stipend. Experience in lactation counseling is desirable, particularly with an International Board-Certified Lactation Consultant (IBCLC), Certified Lactation Counselor (CLC), or Certified Lactation Educator (CLE) designation. CONDITIONS OF EMPLOYMENT Pursuant to Section 130-10 of the WIC Program Manual, possession of current registration as a Dietitian, credentialed by the Commission on Dietetic Registration of the Academy of Nutrition and Dietetics. Possess and maintain a valid California Class C Driver's License with a satisfactory driving record or ability to provide suitable transportation approved by the appointing authority. Successfully complete a background check to include fingerprinting. Be available to work a flexible schedule, including evenings, weekends, holidays, and during times of disaster and/or emergency. Additional Information BENEFITS: The County of Monterey offers an excellent benefits package. Please visit our website to view the Unit F Benefit Summary Sheet . This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. NOTES: As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary. Application and Selection Procedures Apply On-Line at https://www.governmentjobs.com/careers/montereycounty , by Priority Screening Date: March 11, 2024, at 11:59 PM (PST) or Hard copy applications may be obtained from and submitted during normal business hours, Monday - Friday, 8:00 AM - 5:00 PM by contacting: Monterey County Health Department Human Resources Division 1270 Natividad Road Salinas, CA 93906 Phone: 831-755-4519 Fax: 831-775-8015 The selection process is tentative, and applicants will be notified if changes are made. To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include: A completed County of Monterey Employment Application Responses to the Supplemental Questions Pursuant to Section 130-10 of the WIC Program Manual, possession of current registration as a Dietitian, credentialed by the Commission on Dietetic Registration of the Academy of Nutrition and Dietetics Applicants who fail to provide all required materials by the final filing deadline will not be considered. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. EQUAL OPPORTUNITY AND REASONABLE ACCOMMODATION Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Priscilla Herrera, Human Resources Analyst, at (831) 755-4515, or herrerap1@co.monterey.ca.us . http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Position Description SUPERVISING PUBLIC HEALTH NUTRITIONIST $6,272 - $8,566 per Month Open Until Filled Priority Screening Date: Monday, March 11, 2024 Exam # 24/50L80/02PH Summary of Position The Health Department's Public Health Bureau is seeking to fill vacant Supervising Public Health Nutritionist for the Women, Infants, and Children (WIC) Program. The WIC Program provides breastfeeding support, nutrition and health education to families to improve eating and physical activity behaviors and provides electronic benefits for specific foods important for good health. The Supervising Public Health Nutritionist is responsible for supervising paraprofessional and professional staff at multiple worksites. This position provides training and guidance to staff, reviews and approves educational and program materials, presentations, supports budget development, grant requests and implementation of State and Federal regulations. The Supervising Public Health Nutritionist will work closely with the Health Program Coordinator/Local Agency WIC Director and Public Health Program Manager to support community coalition efforts, grant reporting, and project evaluation requirements. The Health Department may offer up to $10,000 signing bonus to candidates hired into regular full-time positions for this classification from this recruitment (24/50L80/02PH). The Eligible List established by this recruitment process may be used to fill current and future vacancies on a regular full-time, part-time, or temporary basis County-wide. Examples of Duties Supervises professional and paraprofessional staff in the delivery of technical, educational and advisory nutritional services; assigns, reviews and coordinates the work of staff, including monitoring for timely completion and conformance to specific directions and overall work standards. Plans and coordinates the operation of outlying WIC clinics; establishes clinic schedules and staff assignments, recommends policy and procedure relative facilities. Keeps current on nutritional research; interprets to professional and paraprofessional staff, its applications to the WIC program; attends meetings and/or conferences. Keeps a variety of records; prepares verbal, written and statistical reports and correspondence. Assists the Public Health Programs Manager in the administration of the Woman, Infant, Children (WIC) Supplemental Food Program by developing, implementing local guidelines, to meet client needs and program goals. Trains staff on education, counseling and evaluation techniques related to nutrition and health education; and on policy and procedures relative to technical program operations. Develops and conducts educational programs in nutrition, health and consumerism for professional and paraprofessional staff; coordinates the development of classroom curriculum and classroom schedules; coordinates utilization of the interagency specialty education consultants. Provides consultation to physicians, public health nurses and health agency personnel regarding nutritional requirements and problems of the public and individual clients; serves as subject matter resources to other WIC staff in relation to policies, procedures and by providing professional or specialized knowledge and recommending solutions to complex problems. Represents WIC in the development, evaluation and implementation of interagency programs, policies and procedures related to agencies for which they serve as liaison. Assists with the collection and analysis of statistical and survey data dealing with the program assessment and patient flow. Designs meal plans to meet individual dietary requirements of high-risk clients. Provides individual therapeutic diet counseling and conducts group sessions for high-risk clients and/their families. To view the complete job description, please visit the Monterey County website: Supervising Public Health Nutritionist THE SUCCESSFUL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills, and abilities: Thorough Knowledge of: Human nutrition principles and their relationship to health and disease. Social, cultural and economic problems of individuals and families as they apply to public health nutrition. Working knowledge of: Community Health organization and resources. Principles and techniques of effective supervision. Principles of adult education and staff development. Counseling techniques as related to the field of nutrition. Skill and Ability to: Plan, direct and evaluate the work of subordinate staff. Read, interpret, and apply government regulations as they apply to nutrition programs. Develop, implement, and evaluate nutrition programs. Communicate verbally to present nutritional information in training sessions and provide information before large groups. Gather, analyze, and interpret nutritional and patient flow information. Write to prepare clear and concise reports and correspondence. Establish and maintain effective relationships with those contacted through the course of the work. Work with a minimum of supervision. Characteristics of the Successful Candidate: Strong analytical and problem-solving skills Strong team leader Collaboration and utilization of a team approach Sensitivity, both culturally and linguistically Effective verbal and written communication skills Examples of Experience/Education/Training Any combination of training, education and/or experience which provides the knowledge, skills and abilities and required conditions of employment is qualifying. An example of a way these requirements might be acquired is: Experience: Two years of experience comparable to the class of Public Health Nutritionist II with Monterey County to include the provision of varied nutritional services to the public of which at least one year should have included lead responsibilities. DESIRABLE QUALIFICATIONS Ability to communicate effectively in English and Spanish is desirable for this position. Bilingual (English/Spanish) candidates must complete and receive a passing score on the bilingual oral and written exam upon hire in order to receive the bilingual pay stipend. Experience in lactation counseling is desirable, particularly with an International Board-Certified Lactation Consultant (IBCLC), Certified Lactation Counselor (CLC), or Certified Lactation Educator (CLE) designation. CONDITIONS OF EMPLOYMENT Pursuant to Section 130-10 of the WIC Program Manual, possession of current registration as a Dietitian, credentialed by the Commission on Dietetic Registration of the Academy of Nutrition and Dietetics. Possess and maintain a valid California Class C Driver's License with a satisfactory driving record or ability to provide suitable transportation approved by the appointing authority. Successfully complete a background check to include fingerprinting. Be available to work a flexible schedule, including evenings, weekends, holidays, and during times of disaster and/or emergency. Additional Information BENEFITS: The County of Monterey offers an excellent benefits package. Please visit our website to view the Unit F Benefit Summary Sheet . This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. NOTES: As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary. Application and Selection Procedures Apply On-Line at https://www.governmentjobs.com/careers/montereycounty , by Priority Screening Date: March 11, 2024, at 11:59 PM (PST) or Hard copy applications may be obtained from and submitted during normal business hours, Monday - Friday, 8:00 AM - 5:00 PM by contacting: Monterey County Health Department Human Resources Division 1270 Natividad Road Salinas, CA 93906 Phone: 831-755-4519 Fax: 831-775-8015 The selection process is tentative, and applicants will be notified if changes are made. To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include: A completed County of Monterey Employment Application Responses to the Supplemental Questions Pursuant to Section 130-10 of the WIC Program Manual, possession of current registration as a Dietitian, credentialed by the Commission on Dietetic Registration of the Academy of Nutrition and Dietetics Applicants who fail to provide all required materials by the final filing deadline will not be considered. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. EQUAL OPPORTUNITY AND REASONABLE ACCOMMODATION Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Priscilla Herrera, Human Resources Analyst, at (831) 755-4515, or herrerap1@co.monterey.ca.us . http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet Closing Date/Time: Continuous
Sonoma County, CA
Santa Rosa, California, United States
Position Information Bring your enthusiasm and behavioral health experience to the County of Sonoma’s Department of Health Services as a Quality Manager! Starting salary up to $70.12/hour ($146,348/year), PLUS a competitive total compensation package!* This recruitment is being conducted to fill one full-time Quality Improvement Manager position and one full-time Quality Assurance Manager position in the Department of Health Services. If you are interested in one or both positions, we encourage you to apply to this recruitment! The Position The Quality Manager positions work in the Behavioral Health Division's Quality Assessment & Performance Improvement (QAPI) section. These positions work collaboratively with interdisciplinary teams, which can include Behavioral Health professionals, Program Planning and Evaluation Analysts, and clerical staff. They ensure California Department of Health Care Services compliance related to quality assurance, system monitoring, care coordination, access and information requirements, beneficiary rights and protections, and other regulatory requirements. The Quality Managers will work cross-functionally with Division Managers and Administrative Units to ensure and improve the quality of Behavioral Health services. In addition to integrity, tact, and patience, as an ideal candidate to join this team, you will possess: A license, certification, or registration in a behavioral health-related discipline (e.g. Licensed Clinical Social Worker, Marriage and Family Therapist, Registered Nurse, Licensed Psychologist) Knowledge of California Department of Health Care Services regulations Experience analyzing and interpreting client care data to make data-driven recommendations Excellent communication and presentation skills Experience with project planning, design, implementation, and evaluation Experience providing training to multiple levels of staffing Responsibilities of the Quality Improvement Manager position include: Developing and evaluating the Behavioral Health Division's Quality Improvement Workplan Designing, managing, and monitoring the Behavioral Health Division's goals, data, and performance improvement projects to improve the beneficiary experience of service Leading the annual External Quality Review, which includes preparing, coordinating, and performing annual report follow-up Administering the annual consumer perception survey Coordinating network adequacy data submissions to the Department of Health Care Services and collaborating for any subsequent corrective action plans Overseeing all Behavioral Health Division credentialing requirements Steering Sonoma County's Quality Improvement Committee to make positive changes in the Behavioral Health delivery system Managing all Behavioral Health Division data requests Responsibilities of the Quality Assurance Manager position include: Supporting the operationalization of state, federal, and county laws and regulations through analyzing, drafting, and implementing policies, procedures and forms Overseeing beneficiary problem resolution processes, including grievances process and appeals Managing mental health Medi-Cal site certification processes Assisting with the implementation of Plans of Correction associated with periodic Department of Health Care Services reviews/audits Creating and conducting staff training to respond to identified quality assurance opportunities Engaging in continuous quality assurance analysis to ensure effective policy implementation and monitoring by creating reports and reviewing statistical trends Working collaboratively with Managed Care Plan partners to ensure consistent and appropriate care coordination across different settings Ensuring compliance with the contracts the Behavioral Health Division has with the Department of Health Care Services For further information regarding the department and its programs, services, and partnerships, please visit the DHS website . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . This employment list may also be used to fill future full-time, part-time, or extra-help positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Patient Care Analyst. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education: Academic work which directly relates to the knowledge and abilities listed. Normally, graduation from an accredited school nursing, academic course work in health care, hospital or nursing administration, medical records, psychology counseling or social work or a related field will meet these required knowledge and abilities. Experience: Any combination of training and experience that will provide an opportunity to acquire the knowledge and abilities listed. Normally, three years of experience in an acute care hospital or other equally responsible health profession experience including some training or experience in performing patient's rights advocacy, utilization review or quality assurance or infection control or experience analyzing health care or nursing systems and programs could provide this opportunity. License: Possession of a valid California license as a Registered Nurse or license, registration or certification in another related health discipline. Knowledge, Skills, and Abilities Thorough knowledge of: relative importance of problems effecting the respective areas of responsibility. Considerable knowledge of: various methods of assessing professional care and services; the applicable laws, rules, regulations and regulatory agency requirements related to assigned area of responsibility; medical terminology, hospital routines, and policies and procedures. Working knowledge of: the various specialty areas within the Resource Management Program. Knowledge of: appropriate financial reporting and statistical design, methodology, presentation and interpretation; the principles and practices of consultation and training. Ability to: recognize resource management and patient care problems or potential problems in their early stages; utilize various methods of assessing the utilization and quality of services and care provided; communicate effectively with persons of varying backgrounds; influence physicians, staff, other managers into accepting changes required by the resource management program; advocate on behalf of patients and clients using behavior that will provide the best opportunity for a reasonable resolution of the complaint; establish and maintain cooperative working relationships with other hospital and Mental Health Department personnel and others who have an interest in quality patient care; exercise responsibility, initiative, ingenuity, independent analysis and judgment in solving medical, administrative and management problems; write comprehensive reports; analyze problems accurately and to take effective course of action; give and follow oral and written directions of a technical and professional nature in detail; interact with patients and professional staff sympathetically and tactfully in difficult and sensitive situations; establish and maintain cooperative working relationships with other hospital personnel; interpret medical charts, records and reports. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Position Information Bring your enthusiasm and behavioral health experience to the County of Sonoma’s Department of Health Services as a Quality Manager! Starting salary up to $70.12/hour ($146,348/year), PLUS a competitive total compensation package!* This recruitment is being conducted to fill one full-time Quality Improvement Manager position and one full-time Quality Assurance Manager position in the Department of Health Services. If you are interested in one or both positions, we encourage you to apply to this recruitment! The Position The Quality Manager positions work in the Behavioral Health Division's Quality Assessment & Performance Improvement (QAPI) section. These positions work collaboratively with interdisciplinary teams, which can include Behavioral Health professionals, Program Planning and Evaluation Analysts, and clerical staff. They ensure California Department of Health Care Services compliance related to quality assurance, system monitoring, care coordination, access and information requirements, beneficiary rights and protections, and other regulatory requirements. The Quality Managers will work cross-functionally with Division Managers and Administrative Units to ensure and improve the quality of Behavioral Health services. In addition to integrity, tact, and patience, as an ideal candidate to join this team, you will possess: A license, certification, or registration in a behavioral health-related discipline (e.g. Licensed Clinical Social Worker, Marriage and Family Therapist, Registered Nurse, Licensed Psychologist) Knowledge of California Department of Health Care Services regulations Experience analyzing and interpreting client care data to make data-driven recommendations Excellent communication and presentation skills Experience with project planning, design, implementation, and evaluation Experience providing training to multiple levels of staffing Responsibilities of the Quality Improvement Manager position include: Developing and evaluating the Behavioral Health Division's Quality Improvement Workplan Designing, managing, and monitoring the Behavioral Health Division's goals, data, and performance improvement projects to improve the beneficiary experience of service Leading the annual External Quality Review, which includes preparing, coordinating, and performing annual report follow-up Administering the annual consumer perception survey Coordinating network adequacy data submissions to the Department of Health Care Services and collaborating for any subsequent corrective action plans Overseeing all Behavioral Health Division credentialing requirements Steering Sonoma County's Quality Improvement Committee to make positive changes in the Behavioral Health delivery system Managing all Behavioral Health Division data requests Responsibilities of the Quality Assurance Manager position include: Supporting the operationalization of state, federal, and county laws and regulations through analyzing, drafting, and implementing policies, procedures and forms Overseeing beneficiary problem resolution processes, including grievances process and appeals Managing mental health Medi-Cal site certification processes Assisting with the implementation of Plans of Correction associated with periodic Department of Health Care Services reviews/audits Creating and conducting staff training to respond to identified quality assurance opportunities Engaging in continuous quality assurance analysis to ensure effective policy implementation and monitoring by creating reports and reviewing statistical trends Working collaboratively with Managed Care Plan partners to ensure consistent and appropriate care coordination across different settings Ensuring compliance with the contracts the Behavioral Health Division has with the Department of Health Care Services For further information regarding the department and its programs, services, and partnerships, please visit the DHS website . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . This employment list may also be used to fill future full-time, part-time, or extra-help positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Patient Care Analyst. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education: Academic work which directly relates to the knowledge and abilities listed. Normally, graduation from an accredited school nursing, academic course work in health care, hospital or nursing administration, medical records, psychology counseling or social work or a related field will meet these required knowledge and abilities. Experience: Any combination of training and experience that will provide an opportunity to acquire the knowledge and abilities listed. Normally, three years of experience in an acute care hospital or other equally responsible health profession experience including some training or experience in performing patient's rights advocacy, utilization review or quality assurance or infection control or experience analyzing health care or nursing systems and programs could provide this opportunity. License: Possession of a valid California license as a Registered Nurse or license, registration or certification in another related health discipline. Knowledge, Skills, and Abilities Thorough knowledge of: relative importance of problems effecting the respective areas of responsibility. Considerable knowledge of: various methods of assessing professional care and services; the applicable laws, rules, regulations and regulatory agency requirements related to assigned area of responsibility; medical terminology, hospital routines, and policies and procedures. Working knowledge of: the various specialty areas within the Resource Management Program. Knowledge of: appropriate financial reporting and statistical design, methodology, presentation and interpretation; the principles and practices of consultation and training. Ability to: recognize resource management and patient care problems or potential problems in their early stages; utilize various methods of assessing the utilization and quality of services and care provided; communicate effectively with persons of varying backgrounds; influence physicians, staff, other managers into accepting changes required by the resource management program; advocate on behalf of patients and clients using behavior that will provide the best opportunity for a reasonable resolution of the complaint; establish and maintain cooperative working relationships with other hospital and Mental Health Department personnel and others who have an interest in quality patient care; exercise responsibility, initiative, ingenuity, independent analysis and judgment in solving medical, administrative and management problems; write comprehensive reports; analyze problems accurately and to take effective course of action; give and follow oral and written directions of a technical and professional nature in detail; interact with patients and professional staff sympathetically and tactfully in difficult and sensitive situations; establish and maintain cooperative working relationships with other hospital personnel; interpret medical charts, records and reports. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Contra Costa County, CA
Martinez, California, United States
The Position Bargaining Unit: Local 21 - Supervisory Management Why join the Contra Costa County Risk Management Department? Contra Costa Risk Management Department is seeking to fill one (1) Safety Services Specialist - Advanced Level B to join our Safety and Loss Control Unit. The Safety Services Specialist reports directly to the Assistant Risk Manager - Safety and Loss Control and is responsible for performing a high level of compliance-related duties, which include implementing the County’s Injury and Illness Prevention Program, Ergonomics Program, and other safety compliance programs; investigating workplace injuries and illnesses; analyzing loss control data and providing recommendations on prevention; developing training presentations, and performing other related work as required. The County believes staff is its greatest asset. We strive to provide a workplace that is inclusive of all people, cultures, and backgrounds. At Contra Costa County, we see every day as a chance to create a positive impact on the individuals we serve. We lead through our values, integrity, community, and our employees are dedicated and provide excellent service. The Safety and Loss Control program is a small and dedicated unit within the Risk Management team. Each team member has a unique opportunity to support each other, make an immediate impact on the program, and to share their experience and knowledge with the rest of the team. We are looking for someone who is: An Excellent Communicator: You will need to possess strong verbal, written, and listening skills Adaptable: You will need to effectively adjust easily to varied and changing priorities in a fast-paced environment Flexible and Organized: You will need to balance multiple assignments, priorities, and deadlines in a fast-paced environment and may need to shift priorities quickly as needs change Knowledgeable in Safety and Loss Control: You will need to apply technical knowledge, and be familiar with applicable federal, state, and local regulations Team Oriented: You will need to establish and maintain working relationships with multiple parties including employees, and contractors What you will typically be responsible for: Assisting in the development and implementation of comprehensive safety and loss control programs and training, which includes researching regulations, legislation, industry best practices, and County department operations Performing various assessments including safety inspections, site visits, and job hazard analyses; recommending corrective action, and providing assistance where possible to reach compliance Participating and assisting in the organization of departmental safety committee meetings and quarterly County-wide safety coordinator meetings Assisting with Cal-OSHA and third-party regulators in the correspondence, investigation, appeal, and settlement process as needed Providing administrative and technical training support for online training, or other required training platforms to include developing instructional presentations and materials on a variety of risk management and safety related topics pertaining to loss prevention, risk control and occupational safety and health A few reasons you might love this job: You will be part of a dynamic team You will have the opportunity to work a hybrid remote schedule You will have access to a generous benefits package including retirement, health plan options and other benefits listed here: Employee Benefits | Contra Costa County, CA Official Website A few challenges you might face in this job: You will work in a fast-paced environment You will be expected to manage multiple assignments with competing deadlines You may interact with clients that are upset and/or confused You will receive requests for technical advice for complex operations Competencies Required: Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards Using Technology: Working with electronic hardware and software applications Adaptability: Responding positively to change and modifying behavior as the situation requires Attention to Detail: Focusing on the details of work content, work steps, and final work products Innovation: Imagining and devising new and better ways of doing things Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Informing: Proactively obtaining and sharing information Writing: Communicating effectively in writing Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Teamwork: Collaborating with others to achieve shared goals Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace Read the complete job description at www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications License Required: Possession of a valid California Motor Vehicle Operator’s License. Out of state valid motor vehicle operator’s license will be accepted during the applicant process. Education: Possession of a Bachelor’s degree from an accredited college or university with a major in safety, industrial engineering, or a closely related field. Experience: Thirty-six (36) months of full-time responsible experience in an environmental, health and safety administrative or staff capacity, performing duties in areas such as EH&S program development and administration, occupational injury investigation and prevention, vehicle accident prevention and safety training. Substitution: Additional experience of the type noted above and possession of a Safety or related certificate from an accredited college or a university may be substituted for the required education on a year-for-year basis. One (1) additional year of experience of the type noted above may be substituted for the required academic major. Selection Process Application Filing: All applicants must apply online at https://www.governmentjobs.com/careers/contracosta and submit the information as indicated on the job announcement by the final filing date. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination. Training and Experience Evaluation: Consists of an evaluation of each candidate's relevant education, training and/or experience as presented on the application and supplemental questionnaire. (Weighted 100%) The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment-specific questions, please contact Carol Berger at carol.berger@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 5/12/2024 11:59 PM Pacific
Apr 15, 2024
Full Time
The Position Bargaining Unit: Local 21 - Supervisory Management Why join the Contra Costa County Risk Management Department? Contra Costa Risk Management Department is seeking to fill one (1) Safety Services Specialist - Advanced Level B to join our Safety and Loss Control Unit. The Safety Services Specialist reports directly to the Assistant Risk Manager - Safety and Loss Control and is responsible for performing a high level of compliance-related duties, which include implementing the County’s Injury and Illness Prevention Program, Ergonomics Program, and other safety compliance programs; investigating workplace injuries and illnesses; analyzing loss control data and providing recommendations on prevention; developing training presentations, and performing other related work as required. The County believes staff is its greatest asset. We strive to provide a workplace that is inclusive of all people, cultures, and backgrounds. At Contra Costa County, we see every day as a chance to create a positive impact on the individuals we serve. We lead through our values, integrity, community, and our employees are dedicated and provide excellent service. The Safety and Loss Control program is a small and dedicated unit within the Risk Management team. Each team member has a unique opportunity to support each other, make an immediate impact on the program, and to share their experience and knowledge with the rest of the team. We are looking for someone who is: An Excellent Communicator: You will need to possess strong verbal, written, and listening skills Adaptable: You will need to effectively adjust easily to varied and changing priorities in a fast-paced environment Flexible and Organized: You will need to balance multiple assignments, priorities, and deadlines in a fast-paced environment and may need to shift priorities quickly as needs change Knowledgeable in Safety and Loss Control: You will need to apply technical knowledge, and be familiar with applicable federal, state, and local regulations Team Oriented: You will need to establish and maintain working relationships with multiple parties including employees, and contractors What you will typically be responsible for: Assisting in the development and implementation of comprehensive safety and loss control programs and training, which includes researching regulations, legislation, industry best practices, and County department operations Performing various assessments including safety inspections, site visits, and job hazard analyses; recommending corrective action, and providing assistance where possible to reach compliance Participating and assisting in the organization of departmental safety committee meetings and quarterly County-wide safety coordinator meetings Assisting with Cal-OSHA and third-party regulators in the correspondence, investigation, appeal, and settlement process as needed Providing administrative and technical training support for online training, or other required training platforms to include developing instructional presentations and materials on a variety of risk management and safety related topics pertaining to loss prevention, risk control and occupational safety and health A few reasons you might love this job: You will be part of a dynamic team You will have the opportunity to work a hybrid remote schedule You will have access to a generous benefits package including retirement, health plan options and other benefits listed here: Employee Benefits | Contra Costa County, CA Official Website A few challenges you might face in this job: You will work in a fast-paced environment You will be expected to manage multiple assignments with competing deadlines You may interact with clients that are upset and/or confused You will receive requests for technical advice for complex operations Competencies Required: Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards Using Technology: Working with electronic hardware and software applications Adaptability: Responding positively to change and modifying behavior as the situation requires Attention to Detail: Focusing on the details of work content, work steps, and final work products Innovation: Imagining and devising new and better ways of doing things Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Informing: Proactively obtaining and sharing information Writing: Communicating effectively in writing Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Teamwork: Collaborating with others to achieve shared goals Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace Read the complete job description at www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications License Required: Possession of a valid California Motor Vehicle Operator’s License. Out of state valid motor vehicle operator’s license will be accepted during the applicant process. Education: Possession of a Bachelor’s degree from an accredited college or university with a major in safety, industrial engineering, or a closely related field. Experience: Thirty-six (36) months of full-time responsible experience in an environmental, health and safety administrative or staff capacity, performing duties in areas such as EH&S program development and administration, occupational injury investigation and prevention, vehicle accident prevention and safety training. Substitution: Additional experience of the type noted above and possession of a Safety or related certificate from an accredited college or a university may be substituted for the required education on a year-for-year basis. One (1) additional year of experience of the type noted above may be substituted for the required academic major. Selection Process Application Filing: All applicants must apply online at https://www.governmentjobs.com/careers/contracosta and submit the information as indicated on the job announcement by the final filing date. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination. Training and Experience Evaluation: Consists of an evaluation of each candidate's relevant education, training and/or experience as presented on the application and supplemental questionnaire. (Weighted 100%) The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment-specific questions, please contact Carol Berger at carol.berger@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 5/12/2024 11:59 PM Pacific
Sacramento County, CA
Sacramento, California, United States
The Position Come join one of Forbes Magazine's Best Employers ! There is an additional 3.35% Management Differential which is added to the posted salary for this class. This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 4/8/2024, 4/22/2024, *5/6/2024 (Final) Under general direction and as the first level manager in the office, the Employee Benefits Supervisor manages employees who perform a wide variety of work involving programs administered by the County's Employee Benefits and/or Deferred Compensation Office. This position is responsible for managing the day-to-day operations of the office including establishing policies and procedures and performs more complex research and statistical studies. This includes health, dental, life, and other group benefit or deferred compensation programs, various employee benefit options, Internal Revenue Service compliance, supervision and regulatory compliance, plan documentation, audits and analysis, including the implementation of new programs or changes in existing programs. Incumbents are assigned a variety of assignments without detailed instruction or guidance. The Employee Benefits Supervisor reports to the Employee Benefits Manager. Employee Benefits Supervisor Recruitment Brochure Examples of Knowledge and Abilities Knowledge of Principles and practices of benefit plan or deferred compensation administration including contributions, investments, claims, utilization review, cost containment procedures, managed care programs Pertinent group health, dental, life and other group benefit or deferred compensation programs Existing and relevant laws and regulations governing group life insurance, health care plans and organizations, and various other benefit or deferred compensation programs in effect County benefits or deferred compensation policies and procedures, rules, and regulations used in processing benefits, claims and payments Accounting and auditing principles and procedures, statistical and financial analysis, bid preparation, solicitation and evaluation Contract preparation, negotiation, and monitoring Budget preparation and control Basic interviewing and counseling techniques Principles of supervision including training, directing, and evaluating subordinates Practical application of computers English grammar, punctuation, spelling and usage Ability to Coordinate and administer benefits or deferred compensation programs for employees and retirees Read, interpret, analyze, and apply laws, ordinances and regulations governing employee benefit or deferred compensation programs Evaluate employee benefit or deferred compensation programs Analyze claims trends in group programs and prepare cost studies Advise management of employee benefit or deferred compensation trends Read, understand and explain insurance policies and plan documents Prepare and analyze financial and statistical data Evaluate proposed legislation affecting benefits, deferred compensation and other programs Analyze and negotiate insurance policies and contracts Negotiate, mediate and resolve conflicts Plan, coordinate, and supervise the processing of appropriate forms and the maintenance of records Serve as a supervisor of professional, technical, and clerical personnel Conduct employee performance evaluations and give feedback; carry out County personnel policies and procedures. Communicate effectively in oral and written form to individuals and groups at various levels with the organization Effectively represent the department to other departments, agencies, employees, retirees, and staff members Employment Qualifications Minimum Qualifications Eithe r: 1. Three years of experience in the class of Employee Benefits Analyst within Sacramento County Service. Or: 2. Possession of a Bachelor's degree or higher from an accredited college or university in business or public administration, human resources management, psychology, labor relations or a field closely related to the intent of the class. And Three years of professional experience in the development and administration of employee benefits and/or deferred compensation. (Note: Completion of a master's degree in a closely related field from an accredited college or university may substitute for one year of the experience requirement). Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. Note: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Probationary Period The probationary period for this classification is six (6) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 5/6/2024 5:00 PM Pacific
Mar 26, 2024
The Position Come join one of Forbes Magazine's Best Employers ! There is an additional 3.35% Management Differential which is added to the posted salary for this class. This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 4/8/2024, 4/22/2024, *5/6/2024 (Final) Under general direction and as the first level manager in the office, the Employee Benefits Supervisor manages employees who perform a wide variety of work involving programs administered by the County's Employee Benefits and/or Deferred Compensation Office. This position is responsible for managing the day-to-day operations of the office including establishing policies and procedures and performs more complex research and statistical studies. This includes health, dental, life, and other group benefit or deferred compensation programs, various employee benefit options, Internal Revenue Service compliance, supervision and regulatory compliance, plan documentation, audits and analysis, including the implementation of new programs or changes in existing programs. Incumbents are assigned a variety of assignments without detailed instruction or guidance. The Employee Benefits Supervisor reports to the Employee Benefits Manager. Employee Benefits Supervisor Recruitment Brochure Examples of Knowledge and Abilities Knowledge of Principles and practices of benefit plan or deferred compensation administration including contributions, investments, claims, utilization review, cost containment procedures, managed care programs Pertinent group health, dental, life and other group benefit or deferred compensation programs Existing and relevant laws and regulations governing group life insurance, health care plans and organizations, and various other benefit or deferred compensation programs in effect County benefits or deferred compensation policies and procedures, rules, and regulations used in processing benefits, claims and payments Accounting and auditing principles and procedures, statistical and financial analysis, bid preparation, solicitation and evaluation Contract preparation, negotiation, and monitoring Budget preparation and control Basic interviewing and counseling techniques Principles of supervision including training, directing, and evaluating subordinates Practical application of computers English grammar, punctuation, spelling and usage Ability to Coordinate and administer benefits or deferred compensation programs for employees and retirees Read, interpret, analyze, and apply laws, ordinances and regulations governing employee benefit or deferred compensation programs Evaluate employee benefit or deferred compensation programs Analyze claims trends in group programs and prepare cost studies Advise management of employee benefit or deferred compensation trends Read, understand and explain insurance policies and plan documents Prepare and analyze financial and statistical data Evaluate proposed legislation affecting benefits, deferred compensation and other programs Analyze and negotiate insurance policies and contracts Negotiate, mediate and resolve conflicts Plan, coordinate, and supervise the processing of appropriate forms and the maintenance of records Serve as a supervisor of professional, technical, and clerical personnel Conduct employee performance evaluations and give feedback; carry out County personnel policies and procedures. Communicate effectively in oral and written form to individuals and groups at various levels with the organization Effectively represent the department to other departments, agencies, employees, retirees, and staff members Employment Qualifications Minimum Qualifications Eithe r: 1. Three years of experience in the class of Employee Benefits Analyst within Sacramento County Service. Or: 2. Possession of a Bachelor's degree or higher from an accredited college or university in business or public administration, human resources management, psychology, labor relations or a field closely related to the intent of the class. And Three years of professional experience in the development and administration of employee benefits and/or deferred compensation. (Note: Completion of a master's degree in a closely related field from an accredited college or university may substitute for one year of the experience requirement). Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. Note: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Probationary Period The probationary period for this classification is six (6) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 5/6/2024 5:00 PM Pacific
SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: Project Specialist (IVC Case Manager - Rising Scholars Program) Job Category: NBU Job Opening Date: February 29, 2024 Job Closing Date: June 30, 2024 Locations: Irvine Valley College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: This position is grant funded to support the Rising Scholars Program for justice system impacted students (including currently or formerly incarcerated students). Lived expertise and/or professional experience with system impact is highly desired for this position. The Case Manager will assess, plan, implement, monitor, and evaluate the actions required to address both academic and nonacademic barriers to student success for Rising Scholars students. This position will not serve in a clinical capacity (i.e., provide psychotherapy to students), but will perform case management duties, provide individual appointments with students, needs assessments, facilitate referral access and service utilization, follow up and track student progress, and work collaboratively with on and off campus partners for student support. This position will serve an integral role within the holistic care model for student success used for the Rising Scholars Program. The Rising Scholars Case Manager will work collaboratively with the Basic Needs Program, EOPS, CalWorks, Guardian Scholars & NextUp, Counseling Office, Health and Wellness Center, and other supportive services on campus. The Case Manager will also be knowledgeable of, and develop partnerships with, off campus community resources designed to support justice impacted community members. REPRESENTATIVE DUTIES • Coordinate and provide case-management services that are culturally informed, centered in care for the student, tailored to each students specific needs, and in collaboration with fellow care providers on campus. • Conduct needs assessments and plans that includes,to address and students specific needs • Conduct all interactions with students and colleagues with an air of collaboration, transparency, and safety • Learn about and establish connections with off-campus and on-campus resources and agencies that provide services to targeted student populations. Maintain and update a centralized repository of on-campus and off-campus resources and services. • Facilitate multiple care-aspect (case coordination, information sharing, follow-up, monitoring). • Maintain accurate and timely case records (forms, referrals, and follow-up). • Record and maintain data collection and assessment related to the development of case management plans, outcomes, and statistical reports. • Design and implement interventions that will help students meet academic and personal goals. • Participate in relevant community outreach and on-campus committees. • Provide in-service training to staff on related topics. • Help students achieve wellness, service utilization, and increase autonomy. • Adhere to professional standards as outlined by protocols, rules, and regulations. QUALIFICATIONS • Excellent knowledge of case management principles. • Effective communication skills. • Excellent time management skills, problem solving, and ability to multi-task. • Familiarity with professional and technical emerging knowledge. Knowledge of: • The impacts the justice system has on individuals and the inequities that exist within the justice system based on race, age, gender, sexual orientation, social economic status, and so on. • Trauma informed care and the ability to apply this lens in the work with students. • Operational characteristics, services, and activities of the functions, programs, and operations of the assigned project or program area. • Goals and objectives of the assigned project or program area. • Methods and techniques used in the performance of duties and responsibilities specific to the area of assignment. • Information and research resources available related to areas of assignment. • Work organization and office management principles and practices. • Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. • Interpersonal skills using tact, patience, and courtesy. • Principles and practices of providing training, work direction, and guidance to lower-level office staff and student workers. • English usage, grammar, spelling, punctuation, and vocabulary. • Oral and written communication skills. • South Orange County Community College District • District organization, operations, policies, and objectives. • Pertinent federal, state, and local laws, codes, and regulations. • Microsoft 365. Ability to: • Understand the organization and operation of the assigned program area as necessary to assume assigned responsibilities. • Understand, interpret, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances. • Coordinate and participate in the management of assigned project, program, or program area functions and services. • Plan, organize, and administer assigned program activities. • Establish and maintain community relationships. • Understand the nature of partnerships and identify mutual interests. • Assess community needs to develop appropriate service partnerships for assigned programs. • Use technical concepts and project management tools and techniques to effectively coordinate a project or program area and solve complex problems in creative and effective ways. • Develop recommendations for problematic areas and implement and monitor changes. • Participate in the development and administration of policies and procedures. • Participate in the preparation and administration of assigned budgets. • Coordinate projects with multiple tasks and re-prioritize as needed. • Perform a full range of complex and responsible program support as well as difficult administrative duties involving the use of independent judgment and personal initiative. • Oversee and participate in the management of the administrative functions and operations of the assigned office. • Establish, review, and revise office work priorities. • Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. • Use sound judgment in recognizing scope of authority. • Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports. • Respond to requests and inquiries from students, staff, or the public; effectively present information in person or on the telephone to students, staff, or the public. • Provide specialized information and assistance to students, staff, and the general public. • Research, compile, assemble, analyze, and interpret data from diverse sources. • Prepare a variety of clear and concise administrative and financial reports. • Independently compose and prepare correspondence and memoranda. • Maintain complex and varied files and records. • Select, train, evaluate and provide work direction to assigned staff and student workers. • Plan, organize, coordinate, prioritize, perform, and delegate work. • Plan and organize work to meet schedules and changing deadlines. • Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. • Adapt to changing technologies and learn functionality of new equipment and systems. • Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. • Communicate clearly and concisely, both orally and in writing. • Establish and maintain effective working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE GUIDELINES Minimum: • The candidate will possess a minimum of a Bachelor's Degree from an accredited college or university, in an associated program, which may include health care, social work, psychology, sociology or a related field and at least two (2) years of experience working in human services, social work, or a related field. -OR- • Masters in Social Work (MSW) Preferred: Bilingual (Spanish language preferred) License or Certificate: • A valid California driver's license and proof of insurability may be required for some positions to drive a District or personal vehicle to attend meetings or pick up/deliver documents or other materials. PHYSICAL DEMANDS AND WORKING ENVIRONMENT Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and to occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $30/hr Up to 20 hours per week Schedule TBD On-site only This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/23 through 02/14/23 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
Mar 07, 2024
Part Time
Title: Project Specialist (IVC Case Manager - Rising Scholars Program) Job Category: NBU Job Opening Date: February 29, 2024 Job Closing Date: June 30, 2024 Locations: Irvine Valley College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: This position is grant funded to support the Rising Scholars Program for justice system impacted students (including currently or formerly incarcerated students). Lived expertise and/or professional experience with system impact is highly desired for this position. The Case Manager will assess, plan, implement, monitor, and evaluate the actions required to address both academic and nonacademic barriers to student success for Rising Scholars students. This position will not serve in a clinical capacity (i.e., provide psychotherapy to students), but will perform case management duties, provide individual appointments with students, needs assessments, facilitate referral access and service utilization, follow up and track student progress, and work collaboratively with on and off campus partners for student support. This position will serve an integral role within the holistic care model for student success used for the Rising Scholars Program. The Rising Scholars Case Manager will work collaboratively with the Basic Needs Program, EOPS, CalWorks, Guardian Scholars & NextUp, Counseling Office, Health and Wellness Center, and other supportive services on campus. The Case Manager will also be knowledgeable of, and develop partnerships with, off campus community resources designed to support justice impacted community members. REPRESENTATIVE DUTIES • Coordinate and provide case-management services that are culturally informed, centered in care for the student, tailored to each students specific needs, and in collaboration with fellow care providers on campus. • Conduct needs assessments and plans that includes,to address and students specific needs • Conduct all interactions with students and colleagues with an air of collaboration, transparency, and safety • Learn about and establish connections with off-campus and on-campus resources and agencies that provide services to targeted student populations. Maintain and update a centralized repository of on-campus and off-campus resources and services. • Facilitate multiple care-aspect (case coordination, information sharing, follow-up, monitoring). • Maintain accurate and timely case records (forms, referrals, and follow-up). • Record and maintain data collection and assessment related to the development of case management plans, outcomes, and statistical reports. • Design and implement interventions that will help students meet academic and personal goals. • Participate in relevant community outreach and on-campus committees. • Provide in-service training to staff on related topics. • Help students achieve wellness, service utilization, and increase autonomy. • Adhere to professional standards as outlined by protocols, rules, and regulations. QUALIFICATIONS • Excellent knowledge of case management principles. • Effective communication skills. • Excellent time management skills, problem solving, and ability to multi-task. • Familiarity with professional and technical emerging knowledge. Knowledge of: • The impacts the justice system has on individuals and the inequities that exist within the justice system based on race, age, gender, sexual orientation, social economic status, and so on. • Trauma informed care and the ability to apply this lens in the work with students. • Operational characteristics, services, and activities of the functions, programs, and operations of the assigned project or program area. • Goals and objectives of the assigned project or program area. • Methods and techniques used in the performance of duties and responsibilities specific to the area of assignment. • Information and research resources available related to areas of assignment. • Work organization and office management principles and practices. • Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. • Interpersonal skills using tact, patience, and courtesy. • Principles and practices of providing training, work direction, and guidance to lower-level office staff and student workers. • English usage, grammar, spelling, punctuation, and vocabulary. • Oral and written communication skills. • South Orange County Community College District • District organization, operations, policies, and objectives. • Pertinent federal, state, and local laws, codes, and regulations. • Microsoft 365. Ability to: • Understand the organization and operation of the assigned program area as necessary to assume assigned responsibilities. • Understand, interpret, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances. • Coordinate and participate in the management of assigned project, program, or program area functions and services. • Plan, organize, and administer assigned program activities. • Establish and maintain community relationships. • Understand the nature of partnerships and identify mutual interests. • Assess community needs to develop appropriate service partnerships for assigned programs. • Use technical concepts and project management tools and techniques to effectively coordinate a project or program area and solve complex problems in creative and effective ways. • Develop recommendations for problematic areas and implement and monitor changes. • Participate in the development and administration of policies and procedures. • Participate in the preparation and administration of assigned budgets. • Coordinate projects with multiple tasks and re-prioritize as needed. • Perform a full range of complex and responsible program support as well as difficult administrative duties involving the use of independent judgment and personal initiative. • Oversee and participate in the management of the administrative functions and operations of the assigned office. • Establish, review, and revise office work priorities. • Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. • Use sound judgment in recognizing scope of authority. • Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports. • Respond to requests and inquiries from students, staff, or the public; effectively present information in person or on the telephone to students, staff, or the public. • Provide specialized information and assistance to students, staff, and the general public. • Research, compile, assemble, analyze, and interpret data from diverse sources. • Prepare a variety of clear and concise administrative and financial reports. • Independently compose and prepare correspondence and memoranda. • Maintain complex and varied files and records. • Select, train, evaluate and provide work direction to assigned staff and student workers. • Plan, organize, coordinate, prioritize, perform, and delegate work. • Plan and organize work to meet schedules and changing deadlines. • Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. • Adapt to changing technologies and learn functionality of new equipment and systems. • Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. • Communicate clearly and concisely, both orally and in writing. • Establish and maintain effective working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE GUIDELINES Minimum: • The candidate will possess a minimum of a Bachelor's Degree from an accredited college or university, in an associated program, which may include health care, social work, psychology, sociology or a related field and at least two (2) years of experience working in human services, social work, or a related field. -OR- • Masters in Social Work (MSW) Preferred: Bilingual (Spanish language preferred) License or Certificate: • A valid California driver's license and proof of insurability may be required for some positions to drive a District or personal vehicle to attend meetings or pick up/deliver documents or other materials. PHYSICAL DEMANDS AND WORKING ENVIRONMENT Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and to occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $30/hr Up to 20 hours per week Schedule TBD On-site only This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/23 through 02/14/23 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
Contra Costa County, CA
Contra Costa County, California, United States
The Position **Recruitment Reopened - Candidates that previously applied do not need to apply ** Bargaining Unit: Mgmt/Unrepresented - Management Classes - Project Why join the Contra Costa County Community Services Bureau? The Contra Costa Community Services Bureau is seeking registered dietitian candidates to fill one (1) vacancy for Comprehensive Services Manager - Project for their Nutrition Program within the Head Start Program. Candidates must possess current registration as a Dietitian issued by the Commission on Dietetic Registration/Academy of Nutrition and Dietetics to be eligible. Community Services Bureau is the community action agency for Contra Costa County, and runs effective and highly regarded project funded programs including Head Start, California Childcare and Development, and the Low-Income Home Energy Assistance Program. The Bureau’s mission is to support individuals and families to thrive as contributing members of the community by providing high quality services and learning opportunities. The project based Head Start program has been providing services to children and families of Contra Costa County for over 50 years. The incumbent needs to be collaborative, team oriented, and a progressive leader with strong communication skills. The incumbent must also possess a value system that engenders trust and confidence, and embodies a commitment to racial equity, diversity, and inclusion. The Community Services Bureau’s very capable and competent staff deliver services through the shared values of respect, responsiveness, and relationship building. We are looking for someone who is: Able to work well under pressure Flexible and able to adapt to change Self-motivated Able to manage multiple projects Collaborative and works well with others Aware of community’s needs and invested in making a difference What you will typically be responsible for: Managing and analyzing data and compiling reports Managing dietary needs of children between the age of 0-5 years that are enrolled in CBS childcare Developing and implementing, and training on policies and procedures related to the Nutrition standards and CACFP guideline Interagency and intra-agency collaboration Developing program goals and driving results Monitoring program requirements to ensure federal, state and county regulations are followed (Head Start Performance Standards and Child and Adult Care Food Program) A few reasons you might love this job: You will work with a diverse team that is committed to delivering results You will deliver programs and services that benefit the community You will work in a Bureau that is focused on staff wellness and self-care You will have opportunities to travel for professional development A few challenges you might face in this job: You will be responsible for managing programs with limited community resources while still meeting client needs You will be tasked with handling multiple high priority projects You will need to stay abreast of regulatory changes from local, state, and federal agencies Competencies Required: Critical Thinking: Analytically and logically evaluating information, propositions, and claims Decision Making: Choosing optimal courses of action in a timely manner Professional & Technical Expertise: Applying technical subject matter to the job Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity Innovation: Imagining and devising new and better ways of doing things Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment Involving Others (Engaging Teams): Engaging others for input, contribution, and shared responsibility for outcomes Handling & Resolving Conflict: Managing interpersonally strained situations Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace Visionary Leadership: Taking a long-term view and building a shared vision with others; acting as a catalyst for organizational change Managing & Facilitating Change: Addressing key factors that influence successful organizational change To read the complete job description, please visit the website, www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications License Required: Candidates must possess a valid California Motor Vehicle Operator License. Out of state valid motor vehicle operator’s license will be accepted during the application process. Education: Possession of a Bachelor’s degree from an accredited college or university with a major in Social Work, Child Development, Early Childhood Education, Special Education, Public Health, Health Education, Psychology, or other social science disciplines. Experience: Three (3) years of full time, or its equivalent, experience coordinating services in one or more of the following areas: health, mental health, disability, nutrition, education, parent involvement, or social service activities for families, in a social service program, a community-based organization or a child development program One (1) year must have been at a management or supervisory level. Substitution for Education: Education substitution is only applicable for positions assigned to the following program: social services.Completion of at least 60 semester or 90 quarter units from an accredited college or university, which must have included at least 12 semester or 18 quarter units in Child Development, Early Childhood Education, Social Work, Psychology and/or social science disciplines, AND two (2) additional years of qualifying experience of the type noted above, to include one (1) year at a management or supervisory level, may be substituted for the required Bachelor’s degree. Note: There is no substitution for the one (1) year requirement of management or supervisory level experience. There is no substitution for education when applying as a content area specialist in health, education, family community partnership, disability and mental health and nutrition. Certification: Appointees must have, at the time of hire or within eighteen months of hire, credential or certification in social work, human services, family services, counseling or a related field, in accordance with Head Start Program Performance Standards Part 1302.91(e)(7). Other Requirements: As required by law, all appointees must successfully pass fingerprint, tuberculosis clearances and a physical examination. Upon hire, all appointees must have current required immunizations. Special Requirements : For Nutrition Program: Candidate must possess and maintain throughout the duration of employment current registration as a Dietitian issued by the Commission on Dietetic Registration/Academy of Nutrition and Dietetics. Desirable Qualifications: Experience in Head Start and/ or the Child and Adult Care Food Program Background in social services and experience working with a diverse population Experience in trauma informed leadership Selection Process Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. A completed Supplemental Questionnaire is required at the time of applying. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of selection. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment specific questions, please contact Matthew Damm at matthew.damm@hrd.cccounty.us For any technical issues, please contact the Government Jobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Apr 21, 2024
Full Time
The Position **Recruitment Reopened - Candidates that previously applied do not need to apply ** Bargaining Unit: Mgmt/Unrepresented - Management Classes - Project Why join the Contra Costa County Community Services Bureau? The Contra Costa Community Services Bureau is seeking registered dietitian candidates to fill one (1) vacancy for Comprehensive Services Manager - Project for their Nutrition Program within the Head Start Program. Candidates must possess current registration as a Dietitian issued by the Commission on Dietetic Registration/Academy of Nutrition and Dietetics to be eligible. Community Services Bureau is the community action agency for Contra Costa County, and runs effective and highly regarded project funded programs including Head Start, California Childcare and Development, and the Low-Income Home Energy Assistance Program. The Bureau’s mission is to support individuals and families to thrive as contributing members of the community by providing high quality services and learning opportunities. The project based Head Start program has been providing services to children and families of Contra Costa County for over 50 years. The incumbent needs to be collaborative, team oriented, and a progressive leader with strong communication skills. The incumbent must also possess a value system that engenders trust and confidence, and embodies a commitment to racial equity, diversity, and inclusion. The Community Services Bureau’s very capable and competent staff deliver services through the shared values of respect, responsiveness, and relationship building. We are looking for someone who is: Able to work well under pressure Flexible and able to adapt to change Self-motivated Able to manage multiple projects Collaborative and works well with others Aware of community’s needs and invested in making a difference What you will typically be responsible for: Managing and analyzing data and compiling reports Managing dietary needs of children between the age of 0-5 years that are enrolled in CBS childcare Developing and implementing, and training on policies and procedures related to the Nutrition standards and CACFP guideline Interagency and intra-agency collaboration Developing program goals and driving results Monitoring program requirements to ensure federal, state and county regulations are followed (Head Start Performance Standards and Child and Adult Care Food Program) A few reasons you might love this job: You will work with a diverse team that is committed to delivering results You will deliver programs and services that benefit the community You will work in a Bureau that is focused on staff wellness and self-care You will have opportunities to travel for professional development A few challenges you might face in this job: You will be responsible for managing programs with limited community resources while still meeting client needs You will be tasked with handling multiple high priority projects You will need to stay abreast of regulatory changes from local, state, and federal agencies Competencies Required: Critical Thinking: Analytically and logically evaluating information, propositions, and claims Decision Making: Choosing optimal courses of action in a timely manner Professional & Technical Expertise: Applying technical subject matter to the job Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity Innovation: Imagining and devising new and better ways of doing things Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment Involving Others (Engaging Teams): Engaging others for input, contribution, and shared responsibility for outcomes Handling & Resolving Conflict: Managing interpersonally strained situations Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace Visionary Leadership: Taking a long-term view and building a shared vision with others; acting as a catalyst for organizational change Managing & Facilitating Change: Addressing key factors that influence successful organizational change To read the complete job description, please visit the website, www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications License Required: Candidates must possess a valid California Motor Vehicle Operator License. Out of state valid motor vehicle operator’s license will be accepted during the application process. Education: Possession of a Bachelor’s degree from an accredited college or university with a major in Social Work, Child Development, Early Childhood Education, Special Education, Public Health, Health Education, Psychology, or other social science disciplines. Experience: Three (3) years of full time, or its equivalent, experience coordinating services in one or more of the following areas: health, mental health, disability, nutrition, education, parent involvement, or social service activities for families, in a social service program, a community-based organization or a child development program One (1) year must have been at a management or supervisory level. Substitution for Education: Education substitution is only applicable for positions assigned to the following program: social services.Completion of at least 60 semester or 90 quarter units from an accredited college or university, which must have included at least 12 semester or 18 quarter units in Child Development, Early Childhood Education, Social Work, Psychology and/or social science disciplines, AND two (2) additional years of qualifying experience of the type noted above, to include one (1) year at a management or supervisory level, may be substituted for the required Bachelor’s degree. Note: There is no substitution for the one (1) year requirement of management or supervisory level experience. There is no substitution for education when applying as a content area specialist in health, education, family community partnership, disability and mental health and nutrition. Certification: Appointees must have, at the time of hire or within eighteen months of hire, credential or certification in social work, human services, family services, counseling or a related field, in accordance with Head Start Program Performance Standards Part 1302.91(e)(7). Other Requirements: As required by law, all appointees must successfully pass fingerprint, tuberculosis clearances and a physical examination. Upon hire, all appointees must have current required immunizations. Special Requirements : For Nutrition Program: Candidate must possess and maintain throughout the duration of employment current registration as a Dietitian issued by the Commission on Dietetic Registration/Academy of Nutrition and Dietetics. Desirable Qualifications: Experience in Head Start and/ or the Child and Adult Care Food Program Background in social services and experience working with a diverse population Experience in trauma informed leadership Selection Process Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. A completed Supplemental Questionnaire is required at the time of applying. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of selection. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment specific questions, please contact Matthew Damm at matthew.damm@hrd.cccounty.us For any technical issues, please contact the Government Jobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
City of Tacoma, WA
Tacoma, Washington, United States
Position Description ****SPECIAL NOTE**** First consideration will be given to applicants that apply by May 3, 2024 The City of Tacoma (City), Environmental Services (ES) Department, is recruiting for the Appointive position of Assistant Division Manager in the Laboratory Group within the Science and Engineering Division. The Science and Engineering Division provides engineering, planning, program management and laboratory services for the City's Wastewater, Surface Water and Solid Waste utilities. The major areas of focus include collection system pipes, wastewater treatment plants, pumping stations, regional drainage facilities, landfill facilities, stormwater systems, sampling and analyses, environmental cleanup projects, and regulatory compliance both as a regulator and a regulated entity. The Science and Engineering Division is comprised of the following five core sections, in addition to administrative and technical services support groups: Environmental Services Laboratory, Environmental Programs, Asset Management, Capital Delivery, and Special Programs Group. The ES Lab’s mission is to provide high-quality analytical lab services for the City’s and regional partners responding to environmental regulations, supporting research and developing solutions to environmental problems facing the greater Tacoma area and Puget Sound. This position provides management and technical oversight for the Environmental Services Laboratory at CUW. This position has final responsibility for lab quality assurance, work product timeliness, lab safety, laboratory equipment and supplies, staff development and training, operational budget, and spending approvals within the laboratory. This position is directly responsible or influential in meeting a number of key environmental regulations by performing analyses of environmental samples for the Clean Water Act, Resource Conservation and Recovery Act, Comprehensive Environmental Response Compensation and Liability Act, Model Toxics Control Act, and hazardous waste designation rules. Laboratory results are used to inform environmental decisions within the regulations that may lead to cleanup of environmental sites, capital improvements, mitigation activities, and waste disposal decisions. Responsible for managing the CUW laboratory operational and capital budget (4.8 million biennial budget) within allotments. Proper resourcing ensures the lab is able to perform required work necessary to demonstrate compliance, enlighten pollutant source tracing, inform operational effectiveness and compliance for two WWTPs, and inform long term trend monitoring of clean-up sites and strategies to reduce and address pollutant loading in stormwater and wastewater. The below video links provide an overview of the award winning, exciting, and diverse engineering projects we often work on: Point Defiance Stormwater Treatment Facility Project Stormwater Sampling Overview The applicant selected for this position will co-locate with a group of dynamic and creative engineers, scientists, and technicians all housed at Tacoma's Center for Urban Waters facility situated adjacent to Tacoma's Thea Foss Waterway in downtown Tacoma. For more information on the unique Center for Urban Waters professional environment visit the following web site: https://www.urbanwaters.org/ As the Assistant Division Manager for the Laboratory Group, you will: Provide leadership, plan, and manage the work of the Laboratory Group with approximately 17 direct reports. Oversee all laboratory operations; ensuring timely and accurate analytical results that support City enforcement and monitoring requirements. Maintain all required and appropriate laboratory certifications and accreditations. Direct all laboratory quality assurance activities including Standard Operating Procedure (SOP) development, ensure the Laboratory Quality Assurance Manual is up to date and maintained to include current practices. Direct and coordinate laboratory data management activities, Laboratory Information Management System (LIMS), data management planning and strategic software and hardware planning and acquisition. Responsible for laboratory safety, health, and environmental control issues, including compliance with State and Federal laws relating to the Chemical Hygiene Plan, Occupation Health and Safety (OSHA/WISHA) regulations, Resource Conservation and Recovery Act (RCRA) hazardous waste and Ecology Dangerous waste disposal regulations. Manage the laboratory budget and monitor expenditures to result in a non-negative balance at the end of each biennium. Work with budget staff to set appropriate allotments. Approve laboratory staff schedules, leave use, training/travel requests, and purchasing requests. Analytical support of the NPDES Phase 1 Municipal Stormwater Permit and federal Consent Decree for the long-term monitoring of the Thea Foss Waterway Superfund Site. Develop staff to implement and to support the Division and Department programs and initiatives, especially focused on meeting Tacoma 2025 goals. Coordinate with other City work groups, divisions and departments. Make presentations to City Council, Committees, Governmental Partners and the Public. Participate in the development of the vision / strategic approach to support the Environmental Services Strategic Plan 2018-2025. Participate in the Division biennial budget process. Our Ideal Candidate will be a person who exemplifies the following traits: Strong personal motivation and drive - an energetic and committed self-starter. Excellent interpersonal communication skills. A dynamic leader who motivates others, with exceptional team building and performance leadership skills. A strategic thinker who knows how to paint a picture of the Department's vision and strategy and creates and sustains a climate where people are motivated to do their best to help the organization achieve its objectives. High-performing customer service and conflict management skill sets Interest in personal growth and development. Experience with enhancing diversity, equity and inclusion in the workplace. Other Responsibilities: Oversee the preparation of laboratory reports related to local, state, and federal regulatory compliance. Keep current with the latest technologies and management techniques, federal, state, and local rules, and regulations and laws related to wastewater and stormwater monitoring and analysis; Confer with other Environmental Services Assistant Division Managers to coordinate work efforts whenever necessary or desirable. Attend management and technical training seminars and workshops. Physical Requirements and Working Conditions: Office and laboratory environment, occasional travel to a variety of locations to conduct work and may be exposed to typical hazards encountered at such work sites. Subject to emergency calls during off-duty hours. WHY WORK FOR THE CITY? The City of Tacoma offers a generous program of employee benefits: Outstanding working conditions and an exceptional quality-of-life environment. Medical coverage for eligible employees, spouses and dependents, including children up to age 26. Vision care with VSP for employees and eligible dependents enrolled in the Regence PPO medical plan with vision benefits. Dental coverage for eligible employees and their elected dependents, including dependent children up to the age of 26. Deferred compensation allowing tax-deferred savings as authorized under Section 457 of the IRS Code. Personal time off. Paid holidays. A great pension plan. The Community Tacoma is a mid-sized urban port city that sits along the Puget Sound with a population of nearly 210,000. The third largest city in the state of Washington, it is a diverse, progressive international gateway to the Pacific Rim. Propelled by significant development such as the University of Washington Tacoma, the Tacoma Link light rail system, the restored urban waterfront of the Thea Foss Waterway, the expansions of both the MultiCare and Franciscan health systems, and a significant influx of foreign direct investment in its downtown core, Tacoma has evolved considerably since the 1990s. Tacoma boasts the state's highest density of art and history museums and is home to a flourishing creative community of writers, artists, musicians, photographers, filmmakers, chefs, entrepreneurs, and small business owners who each add their unique flair to the city's vibrant commercial landscape. The iconic Tacoma Dome has endured as a high-demand venue for some of the largest names in the entertainment industry. Tacoma's natural beauty and proximity to the Puget Sound and Mount Rainier draws hikers, runners, bicyclists, and maritime enthusiasts to the area. Its lively social scene is infused with energy by thousands of students attending the University of Washington Tacoma, the University of Puget Sound, the Evergreen State College Tacoma campus, and Tacoma Community College, as well as a number of local trade and technical colleges. Its prime location - just 20 minutes south of the Seattle-Tacoma International Airport, 30 miles north of the state capital in Olympia, and within 10 miles of the U.S. Department of Defense's premier military installation on the West Coast - only adds to Tacoma's desirability. To see a few of the great things Tacoma has to offer, view this YouTube Video! City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. Qualifications MINIMUM EDUCATION AND EXPERIENCE Bachelor's degree in engineering, business or public administration or directly related field. AND Six years of experience in one or more fields in the environmental services department, including 1 year prior as supervisor, manager or SME *Equivalency: 1 year of experience = 1 year of education LICENSES, CERTIFICATES AND OTHER REQUIREMENTS Valid Washington State driver's license at time of appointment with maintenance thereafter, or evidence of equivalent mobility. Knowledge & Skills KNOWLEDGE: Operations, principles, practices, methods and techniques of wastewater treatment. Asset management strategies and implementation. Compiling and analyzing statistical and technical information, and other data. Labor relations including Labor union contract negotiations. Managing staff and programs, including developing and implementing workgroup policies, workload projections and assignments; conduct performance reviews and oversee and make recommendations regarding performance management. Coordinate communication and projects with other City departments, governmental and private agencies, consultants, architects, contractors, vendors and the general public. Presentations to elected officials, stakeholders and other groups, as designated. Develop and meet schedules and timelines for yourself and assigned staff. Establishing and maintaining cooperative and effective working relationships with others. Prepare and maintain various personnel and work-related records and reports; prepare the annual division budget; forecast personnel requirements and authorize purchases within established guidelines. SKILLS: Proficient in use of all office equipment including personal computers and related software applications. Promote and maintain a culturally diverse work force and take appropriate pro-active steps to provide employees with a work environment free of harassment, intimidation, hostility and coercion based on race, color, national origin, gender, religion, age, disability, and family status. Effectively organize multiple assignments, sometimes of a complex nature or involving competing priorities, to produce work products that are accurate, thorough, cost effective and on time. Ability to adapt to an ever-changing work environment and make effective decisions quickly during stressful situations. Set and communicate clear expectations for staff, follow through and establish accountability for all. Selection Process & Supplemental Information Our City: With a population over 210,000, Tacoma is the second largest city in the Puget Sound region, gracing the shores of Commencement Bay. We are a diverse, progressive, international city that serves as a gateway to the Pacific Rim and the rest of the world. Named one of the most livable areas in the country by Livability.com, Tacoma and the surrounding area is a playground for outdoor and maritime enthusiasts. Our businesses are vibrant, our parks are beautiful, and our schools are exceptional. The City of Tacoma supports a healthy work/life balance, continuing education programs, leadership pathways, wellness incentives and a total rewards benefits program. We welcome you to take a look at our website and discover how the City of Tacoma can make your next career move part of our combined destiny: http://www.cityoftacoma.org/ http://www.traveltacoma.com/ ****SPECIAL NOTE**** First consideration will be given to applicants that apply by May 3, 2024 Interested individuals must complete the online application and attach a detailed resume and cover letter that includes major responsibilities and accomplishments related to this position. This is a competitive selection process. Your application will be reviewed and evaluated on the basis of education, certifications and related experience. Applicants whose qualifications most closely correspond to the City of Tacoma's needs will be eligible for further consideration. Those who meet the minimum qualifications will be placed on a Referral List for review and potential interview selection. Appointment is subject to passing a pre-employment background check. Communication from the City of Tacoma: We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. The online application system requires you to enter a substantial amount of information. Be prepared to spend at least an hour entering information. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. For assistance with the NEOGOV application process, questions regarding this job announcement, or if you are experiencing complications while applying, please contact the Human Resources office at (253) 591.5400 by 4:00 pm of the closing date of the job announcement. This will allow us to assist you before the job announcement closes. Agency City of Tacoma Address Human Resources Department 747 Market Street Tacoma, Washington, 98402-3764 Phone 253-591-5400 Website http://www.cityoftacoma.org The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: Continuous
Apr 20, 2024
Full Time
Position Description ****SPECIAL NOTE**** First consideration will be given to applicants that apply by May 3, 2024 The City of Tacoma (City), Environmental Services (ES) Department, is recruiting for the Appointive position of Assistant Division Manager in the Laboratory Group within the Science and Engineering Division. The Science and Engineering Division provides engineering, planning, program management and laboratory services for the City's Wastewater, Surface Water and Solid Waste utilities. The major areas of focus include collection system pipes, wastewater treatment plants, pumping stations, regional drainage facilities, landfill facilities, stormwater systems, sampling and analyses, environmental cleanup projects, and regulatory compliance both as a regulator and a regulated entity. The Science and Engineering Division is comprised of the following five core sections, in addition to administrative and technical services support groups: Environmental Services Laboratory, Environmental Programs, Asset Management, Capital Delivery, and Special Programs Group. The ES Lab’s mission is to provide high-quality analytical lab services for the City’s and regional partners responding to environmental regulations, supporting research and developing solutions to environmental problems facing the greater Tacoma area and Puget Sound. This position provides management and technical oversight for the Environmental Services Laboratory at CUW. This position has final responsibility for lab quality assurance, work product timeliness, lab safety, laboratory equipment and supplies, staff development and training, operational budget, and spending approvals within the laboratory. This position is directly responsible or influential in meeting a number of key environmental regulations by performing analyses of environmental samples for the Clean Water Act, Resource Conservation and Recovery Act, Comprehensive Environmental Response Compensation and Liability Act, Model Toxics Control Act, and hazardous waste designation rules. Laboratory results are used to inform environmental decisions within the regulations that may lead to cleanup of environmental sites, capital improvements, mitigation activities, and waste disposal decisions. Responsible for managing the CUW laboratory operational and capital budget (4.8 million biennial budget) within allotments. Proper resourcing ensures the lab is able to perform required work necessary to demonstrate compliance, enlighten pollutant source tracing, inform operational effectiveness and compliance for two WWTPs, and inform long term trend monitoring of clean-up sites and strategies to reduce and address pollutant loading in stormwater and wastewater. The below video links provide an overview of the award winning, exciting, and diverse engineering projects we often work on: Point Defiance Stormwater Treatment Facility Project Stormwater Sampling Overview The applicant selected for this position will co-locate with a group of dynamic and creative engineers, scientists, and technicians all housed at Tacoma's Center for Urban Waters facility situated adjacent to Tacoma's Thea Foss Waterway in downtown Tacoma. For more information on the unique Center for Urban Waters professional environment visit the following web site: https://www.urbanwaters.org/ As the Assistant Division Manager for the Laboratory Group, you will: Provide leadership, plan, and manage the work of the Laboratory Group with approximately 17 direct reports. Oversee all laboratory operations; ensuring timely and accurate analytical results that support City enforcement and monitoring requirements. Maintain all required and appropriate laboratory certifications and accreditations. Direct all laboratory quality assurance activities including Standard Operating Procedure (SOP) development, ensure the Laboratory Quality Assurance Manual is up to date and maintained to include current practices. Direct and coordinate laboratory data management activities, Laboratory Information Management System (LIMS), data management planning and strategic software and hardware planning and acquisition. Responsible for laboratory safety, health, and environmental control issues, including compliance with State and Federal laws relating to the Chemical Hygiene Plan, Occupation Health and Safety (OSHA/WISHA) regulations, Resource Conservation and Recovery Act (RCRA) hazardous waste and Ecology Dangerous waste disposal regulations. Manage the laboratory budget and monitor expenditures to result in a non-negative balance at the end of each biennium. Work with budget staff to set appropriate allotments. Approve laboratory staff schedules, leave use, training/travel requests, and purchasing requests. Analytical support of the NPDES Phase 1 Municipal Stormwater Permit and federal Consent Decree for the long-term monitoring of the Thea Foss Waterway Superfund Site. Develop staff to implement and to support the Division and Department programs and initiatives, especially focused on meeting Tacoma 2025 goals. Coordinate with other City work groups, divisions and departments. Make presentations to City Council, Committees, Governmental Partners and the Public. Participate in the development of the vision / strategic approach to support the Environmental Services Strategic Plan 2018-2025. Participate in the Division biennial budget process. Our Ideal Candidate will be a person who exemplifies the following traits: Strong personal motivation and drive - an energetic and committed self-starter. Excellent interpersonal communication skills. A dynamic leader who motivates others, with exceptional team building and performance leadership skills. A strategic thinker who knows how to paint a picture of the Department's vision and strategy and creates and sustains a climate where people are motivated to do their best to help the organization achieve its objectives. High-performing customer service and conflict management skill sets Interest in personal growth and development. Experience with enhancing diversity, equity and inclusion in the workplace. Other Responsibilities: Oversee the preparation of laboratory reports related to local, state, and federal regulatory compliance. Keep current with the latest technologies and management techniques, federal, state, and local rules, and regulations and laws related to wastewater and stormwater monitoring and analysis; Confer with other Environmental Services Assistant Division Managers to coordinate work efforts whenever necessary or desirable. Attend management and technical training seminars and workshops. Physical Requirements and Working Conditions: Office and laboratory environment, occasional travel to a variety of locations to conduct work and may be exposed to typical hazards encountered at such work sites. Subject to emergency calls during off-duty hours. WHY WORK FOR THE CITY? The City of Tacoma offers a generous program of employee benefits: Outstanding working conditions and an exceptional quality-of-life environment. Medical coverage for eligible employees, spouses and dependents, including children up to age 26. Vision care with VSP for employees and eligible dependents enrolled in the Regence PPO medical plan with vision benefits. Dental coverage for eligible employees and their elected dependents, including dependent children up to the age of 26. Deferred compensation allowing tax-deferred savings as authorized under Section 457 of the IRS Code. Personal time off. Paid holidays. A great pension plan. The Community Tacoma is a mid-sized urban port city that sits along the Puget Sound with a population of nearly 210,000. The third largest city in the state of Washington, it is a diverse, progressive international gateway to the Pacific Rim. Propelled by significant development such as the University of Washington Tacoma, the Tacoma Link light rail system, the restored urban waterfront of the Thea Foss Waterway, the expansions of both the MultiCare and Franciscan health systems, and a significant influx of foreign direct investment in its downtown core, Tacoma has evolved considerably since the 1990s. Tacoma boasts the state's highest density of art and history museums and is home to a flourishing creative community of writers, artists, musicians, photographers, filmmakers, chefs, entrepreneurs, and small business owners who each add their unique flair to the city's vibrant commercial landscape. The iconic Tacoma Dome has endured as a high-demand venue for some of the largest names in the entertainment industry. Tacoma's natural beauty and proximity to the Puget Sound and Mount Rainier draws hikers, runners, bicyclists, and maritime enthusiasts to the area. Its lively social scene is infused with energy by thousands of students attending the University of Washington Tacoma, the University of Puget Sound, the Evergreen State College Tacoma campus, and Tacoma Community College, as well as a number of local trade and technical colleges. Its prime location - just 20 minutes south of the Seattle-Tacoma International Airport, 30 miles north of the state capital in Olympia, and within 10 miles of the U.S. Department of Defense's premier military installation on the West Coast - only adds to Tacoma's desirability. To see a few of the great things Tacoma has to offer, view this YouTube Video! City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. Qualifications MINIMUM EDUCATION AND EXPERIENCE Bachelor's degree in engineering, business or public administration or directly related field. AND Six years of experience in one or more fields in the environmental services department, including 1 year prior as supervisor, manager or SME *Equivalency: 1 year of experience = 1 year of education LICENSES, CERTIFICATES AND OTHER REQUIREMENTS Valid Washington State driver's license at time of appointment with maintenance thereafter, or evidence of equivalent mobility. Knowledge & Skills KNOWLEDGE: Operations, principles, practices, methods and techniques of wastewater treatment. Asset management strategies and implementation. Compiling and analyzing statistical and technical information, and other data. Labor relations including Labor union contract negotiations. Managing staff and programs, including developing and implementing workgroup policies, workload projections and assignments; conduct performance reviews and oversee and make recommendations regarding performance management. Coordinate communication and projects with other City departments, governmental and private agencies, consultants, architects, contractors, vendors and the general public. Presentations to elected officials, stakeholders and other groups, as designated. Develop and meet schedules and timelines for yourself and assigned staff. Establishing and maintaining cooperative and effective working relationships with others. Prepare and maintain various personnel and work-related records and reports; prepare the annual division budget; forecast personnel requirements and authorize purchases within established guidelines. SKILLS: Proficient in use of all office equipment including personal computers and related software applications. Promote and maintain a culturally diverse work force and take appropriate pro-active steps to provide employees with a work environment free of harassment, intimidation, hostility and coercion based on race, color, national origin, gender, religion, age, disability, and family status. Effectively organize multiple assignments, sometimes of a complex nature or involving competing priorities, to produce work products that are accurate, thorough, cost effective and on time. Ability to adapt to an ever-changing work environment and make effective decisions quickly during stressful situations. Set and communicate clear expectations for staff, follow through and establish accountability for all. Selection Process & Supplemental Information Our City: With a population over 210,000, Tacoma is the second largest city in the Puget Sound region, gracing the shores of Commencement Bay. We are a diverse, progressive, international city that serves as a gateway to the Pacific Rim and the rest of the world. Named one of the most livable areas in the country by Livability.com, Tacoma and the surrounding area is a playground for outdoor and maritime enthusiasts. Our businesses are vibrant, our parks are beautiful, and our schools are exceptional. The City of Tacoma supports a healthy work/life balance, continuing education programs, leadership pathways, wellness incentives and a total rewards benefits program. We welcome you to take a look at our website and discover how the City of Tacoma can make your next career move part of our combined destiny: http://www.cityoftacoma.org/ http://www.traveltacoma.com/ ****SPECIAL NOTE**** First consideration will be given to applicants that apply by May 3, 2024 Interested individuals must complete the online application and attach a detailed resume and cover letter that includes major responsibilities and accomplishments related to this position. This is a competitive selection process. Your application will be reviewed and evaluated on the basis of education, certifications and related experience. Applicants whose qualifications most closely correspond to the City of Tacoma's needs will be eligible for further consideration. Those who meet the minimum qualifications will be placed on a Referral List for review and potential interview selection. Appointment is subject to passing a pre-employment background check. Communication from the City of Tacoma: We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. The online application system requires you to enter a substantial amount of information. Be prepared to spend at least an hour entering information. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. For assistance with the NEOGOV application process, questions regarding this job announcement, or if you are experiencing complications while applying, please contact the Human Resources office at (253) 591.5400 by 4:00 pm of the closing date of the job announcement. This will allow us to assist you before the job announcement closes. Agency City of Tacoma Address Human Resources Department 747 Market Street Tacoma, Washington, 98402-3764 Phone 253-591-5400 Website http://www.cityoftacoma.org The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: Continuous
City of San Jose
United States, California, San Jose
The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top ten cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. The City's Department of Public Works (DPW) is seeking an individual whose values align with the values of the City's employees. T he Public Works Department is one of the largest departments in the City of San José with approximately 650 staff and an annual operating budget of $140 million (FY23). The Department is responsible for delivering capital improvement projects for a wide variety of City facilities and infrastructure, maintaining City facilities and fleet assets, facilitating and regulating development activities, and providing animal care and services. Public Works is committed to high-quality service, partnering with the community, and providing an excellent environment in which to work. The Department is a leader in the City's Capital Improvement Program (CIP), with a focus on voter-approved improvements projects, such as the $650 million Measure T Program, along with Airport CIP, which this Division Manager will administer. The Public Works Department is seeking to fill 1 full-time Division Manager vacanc y in the CIP/Airport Division. The current salary range for the Division Manager is $131,187.68 - $207,658.10. This salary range includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates' qualifications and experience. The Division Manager will report directly to the Deputy Director of Public Works and will manage a growing team of 13 skilled engineers, architects, and analysts. The successful candidate will be a registered professional engineer and/or architect. T he Division Manager is responsible for assisting in the planning, organizing, directing, and coordinating operational and administrative service functions within the Division , oversee ing total project management, from forecasting, planning, design, engineering, bidding, and construction management through to ribbon cuttings. They assist executive and senior management in formulating and implementing department policies and procedures. They are experienced in delivering capital projects from start to finish, are fast learners, nimble, diplomatic, and have demonstrated capability in working with multiple stakeholders. An in-depth knowledge of employing airport industry standard specifications, municipal codes, and engineering principles is desired. Identifying opportunities to streamline the project planning, design, and management processes will be a mark of their success. A strong focus on customer service and partnering with other departments and agencies is essential. The Division Manager will need to balance the demands of quality, speed, and cost with regard to the development and rapid implementation of the Airport's Capital Improvement Program. The Division Manager position performs work of considerable difficulty including: Hiring and retaining staff to assist on-time delivery of projects that meet budget. Diversity, Equity, and Inclusion (DEI) sensitivity and implementation practices are required . Leading and managing the Training and Development team to create consistent project management practices and improvement in our contractor outreach program. Leadership, coordination, and enhancement for airport capital activities between the Airport staff, the Public Works departmental divisions, elected officials, other stakeholders, and the public, using the City's values as a guide. Leading the majority of the $650 million Measure T Program which builds projects to improve Disaster Preparedness, Public Safety, and Infrastructure. Building capital infrastructure in partnership with and creating opportunities for small and local businesses to participate in public works projects. Design/build methodology is often used while guiding contractors and the overall team. Directing special Airport strategic planning programs. Presenting reports and information to the City Council, boards, committees, and other divisions or departments as necessary. Representing the Department of Public Works in a variety of airport interdepartmental and intergovernmental matters. Maintaining compliance with all applicable regulations and to use sound airport engineering principles to achieve team effectiveness in project delivery. Education: Bachelor's degree in engineering, architecture, or a closely related field , master's degree in related field preferred. Experience: Six (6) years of progressively responsible professional experience in managing public infrastructure engineering, capital project delivery, program administration, or equivalent. Supervision: Three (3) years of supervisory experience. Management experience in an equivalent major division within a public agency preferred. Certifications: This p osition requires being a registered professional engineer or architect and being capable of securing a valid CA driver's license . Form 700 requirement : This position requires a disclosure of outside investments, real property interest, income, and business positions. You must complete and file an "Assuming Office Form 700" with the City Clerk's Office within the first 30 days of employment with the office. Competencies The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Job Expertise : Demonstrates knowledge of, and experience with, applicable professional/technical principles and practices, citywide and departmental procedures/policies, and federal and state rules and regulations including knowledge or experience related to: Experience in large capital project budget preparation and administration. California Environmental Quality Act (CEQA) or comparable requirements. Experience in human resource management, including employee recruitment, retention, and organizational development. Design/Build capital project delivery. Design, review, and construction of public infrastructure, such as airport/airfield and/or public roads and facilities. Understanding the use of engineering or architecture technology. Supervision : Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness. Communication Skills : Communicates and listens effectively and responds in a timely , effective, positive, and respectful manner; written reports and correspondence are accurate , complete, current; well-organized, legible, concise, neat, and in proper grammatical form. Ability to effectively present ideas orally and in writing. Management : Evaluates priorities to ensure that the "true" top priorities are handled satisfactorily; sets clear goals for the employees and the work unit. Political Skills : In taking action , demonstrates an underst
anding and consideration of how their actions will impact stakeholders and affected areas in the organization. Problem Solving : Approaches a situation or problem by defining the problem or issue; determines the significance of problem(s); collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Customer Service : Approaches problem-solving by focusing on customers first; advocates for customer results point of view; demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently in a timely , accurate , respectful, and friendly manner. Conflict Management : Uses appropriate interpersonal styles and methods to resolve conflict that arises from the varying opinions on project issues/outcomes. Fiscal Management : Understands the relationship of the budget and resources to the strategic plan; complies with administrative controls over funds, contracts, and procurements. Teamwork / Interpersonal Skills : Uses efficient and cost-effective approaches to integrate technology into the workplace and improve program effectiveness. Use of diversity, equity, and inclusive principles required . Selection Process: The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews . To be considered for this position, you must fill out the application on the City of San Jose website and submit the following: Resume Cover letter : Your cover letter should be one to two pages. This response will also be used to evaluate your written communication skills. In your cover letter, d escribe how your education and experience makes you the best candidate for this position, be sure to include any experience in the following areas: Managing and delivering capital projects. Budget planning and monitoring of various programs and projects. Leading a work unit to achieve a common goal. Knowledge and experience related to an airport capital improvement program or similar industrial facility. You must submit your resume and a cover letter in order to be considered for this vacancy or your application may be deemed incomplete and withheld from further consideration. If you have questions about the duties of these positions, the selection or hiring processes, please contact April.Hanson@sanjoseca.gov .
Apr 17, 2024
Full Time
The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top ten cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. The City's Department of Public Works (DPW) is seeking an individual whose values align with the values of the City's employees. T he Public Works Department is one of the largest departments in the City of San José with approximately 650 staff and an annual operating budget of $140 million (FY23). The Department is responsible for delivering capital improvement projects for a wide variety of City facilities and infrastructure, maintaining City facilities and fleet assets, facilitating and regulating development activities, and providing animal care and services. Public Works is committed to high-quality service, partnering with the community, and providing an excellent environment in which to work. The Department is a leader in the City's Capital Improvement Program (CIP), with a focus on voter-approved improvements projects, such as the $650 million Measure T Program, along with Airport CIP, which this Division Manager will administer. The Public Works Department is seeking to fill 1 full-time Division Manager vacanc y in the CIP/Airport Division. The current salary range for the Division Manager is $131,187.68 - $207,658.10. This salary range includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates' qualifications and experience. The Division Manager will report directly to the Deputy Director of Public Works and will manage a growing team of 13 skilled engineers, architects, and analysts. The successful candidate will be a registered professional engineer and/or architect. T he Division Manager is responsible for assisting in the planning, organizing, directing, and coordinating operational and administrative service functions within the Division , oversee ing total project management, from forecasting, planning, design, engineering, bidding, and construction management through to ribbon cuttings. They assist executive and senior management in formulating and implementing department policies and procedures. They are experienced in delivering capital projects from start to finish, are fast learners, nimble, diplomatic, and have demonstrated capability in working with multiple stakeholders. An in-depth knowledge of employing airport industry standard specifications, municipal codes, and engineering principles is desired. Identifying opportunities to streamline the project planning, design, and management processes will be a mark of their success. A strong focus on customer service and partnering with other departments and agencies is essential. The Division Manager will need to balance the demands of quality, speed, and cost with regard to the development and rapid implementation of the Airport's Capital Improvement Program. The Division Manager position performs work of considerable difficulty including: Hiring and retaining staff to assist on-time delivery of projects that meet budget. Diversity, Equity, and Inclusion (DEI) sensitivity and implementation practices are required . Leading and managing the Training and Development team to create consistent project management practices and improvement in our contractor outreach program. Leadership, coordination, and enhancement for airport capital activities between the Airport staff, the Public Works departmental divisions, elected officials, other stakeholders, and the public, using the City's values as a guide. Leading the majority of the $650 million Measure T Program which builds projects to improve Disaster Preparedness, Public Safety, and Infrastructure. Building capital infrastructure in partnership with and creating opportunities for small and local businesses to participate in public works projects. Design/build methodology is often used while guiding contractors and the overall team. Directing special Airport strategic planning programs. Presenting reports and information to the City Council, boards, committees, and other divisions or departments as necessary. Representing the Department of Public Works in a variety of airport interdepartmental and intergovernmental matters. Maintaining compliance with all applicable regulations and to use sound airport engineering principles to achieve team effectiveness in project delivery. Education: Bachelor's degree in engineering, architecture, or a closely related field , master's degree in related field preferred. Experience: Six (6) years of progressively responsible professional experience in managing public infrastructure engineering, capital project delivery, program administration, or equivalent. Supervision: Three (3) years of supervisory experience. Management experience in an equivalent major division within a public agency preferred. Certifications: This p osition requires being a registered professional engineer or architect and being capable of securing a valid CA driver's license . Form 700 requirement : This position requires a disclosure of outside investments, real property interest, income, and business positions. You must complete and file an "Assuming Office Form 700" with the City Clerk's Office within the first 30 days of employment with the office. Competencies The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Job Expertise : Demonstrates knowledge of, and experience with, applicable professional/technical principles and practices, citywide and departmental procedures/policies, and federal and state rules and regulations including knowledge or experience related to: Experience in large capital project budget preparation and administration. California Environmental Quality Act (CEQA) or comparable requirements. Experience in human resource management, including employee recruitment, retention, and organizational development. Design/Build capital project delivery. Design, review, and construction of public infrastructure, such as airport/airfield and/or public roads and facilities. Understanding the use of engineering or architecture technology. Supervision : Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness. Communication Skills : Communicates and listens effectively and responds in a timely , effective, positive, and respectful manner; written reports and correspondence are accurate , complete, current; well-organized, legible, concise, neat, and in proper grammatical form. Ability to effectively present ideas orally and in writing. Management : Evaluates priorities to ensure that the "true" top priorities are handled satisfactorily; sets clear goals for the employees and the work unit. Political Skills : In taking action , demonstrates an underst
anding and consideration of how their actions will impact stakeholders and affected areas in the organization. Problem Solving : Approaches a situation or problem by defining the problem or issue; determines the significance of problem(s); collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Customer Service : Approaches problem-solving by focusing on customers first; advocates for customer results point of view; demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently in a timely , accurate , respectful, and friendly manner. Conflict Management : Uses appropriate interpersonal styles and methods to resolve conflict that arises from the varying opinions on project issues/outcomes. Fiscal Management : Understands the relationship of the budget and resources to the strategic plan; complies with administrative controls over funds, contracts, and procurements. Teamwork / Interpersonal Skills : Uses efficient and cost-effective approaches to integrate technology into the workplace and improve program effectiveness. Use of diversity, equity, and inclusive principles required . Selection Process: The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews . To be considered for this position, you must fill out the application on the City of San Jose website and submit the following: Resume Cover letter : Your cover letter should be one to two pages. This response will also be used to evaluate your written communication skills. In your cover letter, d escribe how your education and experience makes you the best candidate for this position, be sure to include any experience in the following areas: Managing and delivering capital projects. Budget planning and monitoring of various programs and projects. Leading a work unit to achieve a common goal. Knowledge and experience related to an airport capital improvement program or similar industrial facility. You must submit your resume and a cover letter in order to be considered for this vacancy or your application may be deemed incomplete and withheld from further consideration. If you have questions about the duties of these positions, the selection or hiring processes, please contact April.Hanson@sanjoseca.gov .
Monterey County Human Resources
Salinas, California, United States
Position Description Final Filing Date : Friday, May 10, 2024 Exam# 24/14A11/04JA Current vacancies in this classification exist in the Public Works, Facilities & Parks Department; and Natividad Medical Center . The Public Works, Facilities & Parks Department (PWFP) brings together a range of functions to ensure safe building construction, plan for the future needs of the County, manage infrastructure and county facilities, and protect natural resources. The Department is responsible for public works, county roads and bridges, county parks, and county facilities. The current PWFP vacancy exist in the Facilities Division. The successful candidate will be responsible for managing multiple and sometimes concurrent Capital Improvement Projects (CIP) at County Facilities. The projects may include small interior tenant improvements, replacement and repair of mechanical, electrical, and plumbing systems, exterior site work, fencing, and parking improvements as well as renovation of existing facilities and construction of new facilities to meet the operational needs of requesting departments. The successful candidate will be responsible for managing and coordinating all project phases including scoping and estimating, budgeting, scheduling, feasibility, design, permitting, bidding, and construction. Assigned projects may include Hospital facilities. Natividad is seeking a full-time benefitted project Manager II to manage multiple concurrent development and/or improvement projects to ensure safe development, plan for future needs, and manage infrastructure within the Hospital and associated facilities. Natividad is a Level II Trauma Center and Joint Commission certified 172-bed County hospital with on & off-site clinics that offers a wide range of inpatient, outpatient, emergency, diagnostic & specialty medical care for adults and children. Under general direction, the incumbent will plan, coordinate, and manage projects of varying levels of complexity, size, and impact, to ensure adherence to timelines, budgets, and contract administration; and perform related work as required. The Project Manager II is the full journey-level position in the series. Incumbents at this level are responsible for managing multiple concurrent projects that are typically shorter in term. The Eligible List established by this recruitment process may be used County-wide to fill current and future vacancies on a regular full-time, part-time, or temporary basis. Examples of Duties Coordinates with department representatives to define project needs and develop project scope and work plans for projects that typically less complex and are smaller in size, scope, budget, and impact Works with architects, engineers, contractors, and/or other professional consultants as required to evaluate, define, and/or design work solutions and project specifications Coordinates multiple concurrent project activities with contractors, vendors, consultants, and/or governmental agencies Coordinates with department representatives to define project needs and develop project scope and work plans for multiple concurrent projects that are typically moderate in complexity, and medium to large in size, scope, budget and/or impact Coordinates schedules with facility occupants, contractors, material vendors, and/or others as related to the assigned project area Analyzes issues or problems related to planning, implementing, or completing project work and develops and implements solutions Establishes and maintains contacts with internal and external stakeholders, agencies, boards, committees, and commissions to provide information, gamer acceptance and support for projects, and ensure projects meet customer needs Obtains contractors by researching vendors and requesting and evaluating bids and proposals Inspects project work for compliance with work specifications and contracts, processes change orders, and conducts pre-final inspections To view the complete classification description, please visit the County of Monterey website: Project Manager II THE SUCCESSFUL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills, and abilities: Working Knowledge of: Principles and practices of project management, including planning, scheduling, organizing, and coordinating Principles and practices of the assigned project area and related fields Public administration, including the principles and practices of governmental budgeting and the organization and functions of County government Applicable federal, state, and local laws related to the assigned project area Safe working practices, codes, and regulations as applicable to the assigned project area Research methods, including data collection and analysis Skill and Ability to: Develop and administer a project budget, and analyze expenditures related to the assigned project area Research, collect, analyze, and evaluate complex data to make sound judgments, logical decisions, and defensible recommendations Interpret and apply codes, regulations, laws, policies, procedures, and guidelines Communicate effectively in writing in order to prepare clear and concise reports, correspondence, and technical memoranda Provide excellent and courteous customer service and establish and maintain effective working relationships Manage multiple concurrent project activities that often have competing timelines and deadlines Utilize persona computers and software such as Microsoft Excel and Word, and Project Management software Maintain cooperative relationships with co-workers and others contacted through the course of work; respond in a positive manner to supervision and attend and perform duties on a regular and consistent basis Examples of Experience/Education/Training Any combination of training, education and/or experience which provides the knowledge, skills and abilities and required conditions of employment listed above is qualifying. An example of a way these requirements might be acquired is: Education : Bachelor's degree in Architecture, Civil or Structural Engineering, Construction Administration, Business Administration, Public Administration, or a related field OR Experience : Four (4) years of administrative experience which include significant work experience in project management Additional Information CONDITIONS OF EMPLOYMENT The required conditions of employment include, but are not limited to the following: Possess and maintain a valid California Class C driver’s license or the ability to provide suitable transportation that is approved by the appointing authority. Be available to work a flexible schedule, including evenings, weekends, holidays, and during times of disaster and/or emergency. Be willing to travel within and outside the County of Monterey Be willing and have the ability to be exposed to adverse conditions such as inclement weather, wind, dust, loud noise, heat, chemicals, gases, equipment, and machinery to visit work sites as necessary Benefits: The County of Monterey offers an excellent benefits package. Please visit our website to view the X Unit Benefit Summary Sheet . This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. Notes: As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary. Application and Selection Procedures Apply On-Line at https://www.governmentjobs.com/careers/montereycounty , by Friday, May 10, 2024 , 11:59 PM(PST) Or Hard copy applications may be obtained from and submitted during normal business hours, Monday - Friday, 8:00 AM - 5:00 PM by contacting: Monterey County, Public Works, Facilities & Parks Department Attn: Julie Aulenta, Associate Personnel Analyst 1441 Schilling Place, 1st Floor, Salinas CA 93901 Email: aulentaja@co.monterey.ca.us Phone: (831) 755-5014 Fax: (831) 784-5603 The selection process is tentative, and applicants will be notified if changes are made. To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include: A completed County of Monterey Employment Application Responses to all of the Supplemental Questions Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. EQUAL OPPORTUNITY AND REASONABLE ACCOMMODATION Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Julie Aulenta, Human Resources Analyst, at (831) 755-5014, or aulentaja@co.monterey.ca.us. The County of Monterey is a Drug-Free Workplace and an Equal Opportunity Employer. http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet Closing Date/Time: 5/10/2024 11:59 PM Pacific
Apr 09, 2024
Part Time
Position Description Final Filing Date : Friday, May 10, 2024 Exam# 24/14A11/04JA Current vacancies in this classification exist in the Public Works, Facilities & Parks Department; and Natividad Medical Center . The Public Works, Facilities & Parks Department (PWFP) brings together a range of functions to ensure safe building construction, plan for the future needs of the County, manage infrastructure and county facilities, and protect natural resources. The Department is responsible for public works, county roads and bridges, county parks, and county facilities. The current PWFP vacancy exist in the Facilities Division. The successful candidate will be responsible for managing multiple and sometimes concurrent Capital Improvement Projects (CIP) at County Facilities. The projects may include small interior tenant improvements, replacement and repair of mechanical, electrical, and plumbing systems, exterior site work, fencing, and parking improvements as well as renovation of existing facilities and construction of new facilities to meet the operational needs of requesting departments. The successful candidate will be responsible for managing and coordinating all project phases including scoping and estimating, budgeting, scheduling, feasibility, design, permitting, bidding, and construction. Assigned projects may include Hospital facilities. Natividad is seeking a full-time benefitted project Manager II to manage multiple concurrent development and/or improvement projects to ensure safe development, plan for future needs, and manage infrastructure within the Hospital and associated facilities. Natividad is a Level II Trauma Center and Joint Commission certified 172-bed County hospital with on & off-site clinics that offers a wide range of inpatient, outpatient, emergency, diagnostic & specialty medical care for adults and children. Under general direction, the incumbent will plan, coordinate, and manage projects of varying levels of complexity, size, and impact, to ensure adherence to timelines, budgets, and contract administration; and perform related work as required. The Project Manager II is the full journey-level position in the series. Incumbents at this level are responsible for managing multiple concurrent projects that are typically shorter in term. The Eligible List established by this recruitment process may be used County-wide to fill current and future vacancies on a regular full-time, part-time, or temporary basis. Examples of Duties Coordinates with department representatives to define project needs and develop project scope and work plans for projects that typically less complex and are smaller in size, scope, budget, and impact Works with architects, engineers, contractors, and/or other professional consultants as required to evaluate, define, and/or design work solutions and project specifications Coordinates multiple concurrent project activities with contractors, vendors, consultants, and/or governmental agencies Coordinates with department representatives to define project needs and develop project scope and work plans for multiple concurrent projects that are typically moderate in complexity, and medium to large in size, scope, budget and/or impact Coordinates schedules with facility occupants, contractors, material vendors, and/or others as related to the assigned project area Analyzes issues or problems related to planning, implementing, or completing project work and develops and implements solutions Establishes and maintains contacts with internal and external stakeholders, agencies, boards, committees, and commissions to provide information, gamer acceptance and support for projects, and ensure projects meet customer needs Obtains contractors by researching vendors and requesting and evaluating bids and proposals Inspects project work for compliance with work specifications and contracts, processes change orders, and conducts pre-final inspections To view the complete classification description, please visit the County of Monterey website: Project Manager II THE SUCCESSFUL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills, and abilities: Working Knowledge of: Principles and practices of project management, including planning, scheduling, organizing, and coordinating Principles and practices of the assigned project area and related fields Public administration, including the principles and practices of governmental budgeting and the organization and functions of County government Applicable federal, state, and local laws related to the assigned project area Safe working practices, codes, and regulations as applicable to the assigned project area Research methods, including data collection and analysis Skill and Ability to: Develop and administer a project budget, and analyze expenditures related to the assigned project area Research, collect, analyze, and evaluate complex data to make sound judgments, logical decisions, and defensible recommendations Interpret and apply codes, regulations, laws, policies, procedures, and guidelines Communicate effectively in writing in order to prepare clear and concise reports, correspondence, and technical memoranda Provide excellent and courteous customer service and establish and maintain effective working relationships Manage multiple concurrent project activities that often have competing timelines and deadlines Utilize persona computers and software such as Microsoft Excel and Word, and Project Management software Maintain cooperative relationships with co-workers and others contacted through the course of work; respond in a positive manner to supervision and attend and perform duties on a regular and consistent basis Examples of Experience/Education/Training Any combination of training, education and/or experience which provides the knowledge, skills and abilities and required conditions of employment listed above is qualifying. An example of a way these requirements might be acquired is: Education : Bachelor's degree in Architecture, Civil or Structural Engineering, Construction Administration, Business Administration, Public Administration, or a related field OR Experience : Four (4) years of administrative experience which include significant work experience in project management Additional Information CONDITIONS OF EMPLOYMENT The required conditions of employment include, but are not limited to the following: Possess and maintain a valid California Class C driver’s license or the ability to provide suitable transportation that is approved by the appointing authority. Be available to work a flexible schedule, including evenings, weekends, holidays, and during times of disaster and/or emergency. Be willing to travel within and outside the County of Monterey Be willing and have the ability to be exposed to adverse conditions such as inclement weather, wind, dust, loud noise, heat, chemicals, gases, equipment, and machinery to visit work sites as necessary Benefits: The County of Monterey offers an excellent benefits package. Please visit our website to view the X Unit Benefit Summary Sheet . This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. Notes: As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary. Application and Selection Procedures Apply On-Line at https://www.governmentjobs.com/careers/montereycounty , by Friday, May 10, 2024 , 11:59 PM(PST) Or Hard copy applications may be obtained from and submitted during normal business hours, Monday - Friday, 8:00 AM - 5:00 PM by contacting: Monterey County, Public Works, Facilities & Parks Department Attn: Julie Aulenta, Associate Personnel Analyst 1441 Schilling Place, 1st Floor, Salinas CA 93901 Email: aulentaja@co.monterey.ca.us Phone: (831) 755-5014 Fax: (831) 784-5603 The selection process is tentative, and applicants will be notified if changes are made. To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include: A completed County of Monterey Employment Application Responses to all of the Supplemental Questions Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. EQUAL OPPORTUNITY AND REASONABLE ACCOMMODATION Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Julie Aulenta, Human Resources Analyst, at (831) 755-5014, or aulentaja@co.monterey.ca.us. The County of Monterey is a Drug-Free Workplace and an Equal Opportunity Employer. http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet Closing Date/Time: 5/10/2024 11:59 PM Pacific
City of Santa Monica
City of Santa Monica, California, United States
Job Summary DEFINITION Plans, develops, and coordinates the safety and security programs of the Department of Transportation to ensure the safety of employees, the public, and City property. SUPERVISION Works under the general supervision of the Transit Safety and Training Manager, who outlines work and reviews work in progress and upon completion. Exercises general supervision over technical and clerical staff. Representative Duties REPRESENTATIVE DUTIES Designs, develops, and coordinates implementation of the Department of Transportation’s (DoT) Public Transportation Agency Safety Plan, emergency plans, and security programs. Coordinates program funding from outside agencies with various City divisions. Selects, trains, evaluates, and supervises the activities of assigned staff, including developing and implementing staff development and training activities. Coordinates contract services provided by law enforcement agencies and/or contracted security companies. Coordinates reporting from those agencies to the DoT regarding services provided. Coordinates the quarterly safety meetings, including safety committee meetings and employee safety training and awareness programs within the DoT and maintains meeting summary reports. Coordinates the implementation of the employee hazard reporting program by reviewing report investigations, conducts hazard analyses and makes associated recommendations, and maintains records. Serves as a liaison for DoT along with regulatory agencies and the City’s public safety departments (e.g., Police, Fire and Emergency Operations Center). Plans and conducts fire/emergency drills within the Department. Inspects DoT facilities for unsafe conditions and compliance with applicable regulations; identifies potential safety hazards and/or unsafe working conditions; analyzes work processes to determine potential injuries and hazards; recommends mitigation measures; provides consultation and advise to DoT divisions regarding OSHA regulations and procedures and other safety related matters; researches, evaluates and recommends the purchase of safety equipment. Responds to transit related emergencies; investigates employee accidents to determine cause, effect, liability, and prevention methods; analyzes accidents to determine preventability, frequency, trends, and to recommend methods and procedures for mitigation. Provides oversight on DMV reports to ensure that driving records and license requirements are accurate and adhere to applicable standards. Notifies division managers of deficiencies, as needed. Coordinates the implementation of the DoT’s Drug and Alcohol Program. Develops specifications for acquisition and maintenance of building and bus security equipment. Makes recommendations for new security systems and devices, as appropriate. Oversees the monitoring and maintenance of video surveillance equipment related to safety and security issues either in or around City facilities or on buses. Collects, analyzes, and maintains all safety and security data on a monthly basis for management reports. Compiles and maintains data required by federal, State, or local government entities, including the National Transit Database. Performs other duties, as assigned. Requirements KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of safety analysis OSHA, CalOSHA, EPA and other local, State, and federal laws and regulations Safe work practices and procedures Accident investigation techniques Accident/incident record keeping techniques Principles of disaster/emergency preparedness Principles of contract negotiation and administration Security equipment for vehicles and facilities Health and safety compliance training techniques Principles and practices of employee supervision Principles of training program development Effective customer service techniques Ability to: Plan, organize, and implement a comprehensive safety and accident prevention program Collect and analyze safety and security data Select, supervise, motivate, counsel, evaluate, and train assigned staff Plan, organize, coordinate, and monitor the work of staff Prepare plans and reports to meet regulatory and department needs Conduct informational and training meetings Coordinate activities across divisional and departmental lines Conduct facility and safety inspections Identify health, safety, and security issues and recommend corrective actions Work independently and as part of a team Communicate clearly and concisely, both orally and in writing Establish and maintain effective and cooperative working relationships with city employees and the public Provide effective customer service Skill in: The use of a computer and applicable software applications. Motivating employees to practice safe work methods. REQUIREMENTS Minimum Qualifications: Education: Any bachelor's degree from a recognized accredited college or university. A bachelor’s degree in occupational safety, safety administration, public administration, or a closely related field is desirable. Experience: Three years of paid, professional work experience administering workplace safety and security programs. Licenses and Certificates: Possession of a valid Class C driver license. WORKING CONDITIONS Work is primarily performed indoors in a home office or work office setting, in accordance with the City’s Telework/Flexible Workplace Policy, with frequent interruptions. Office work may require sitting for prolonged periods of time and using a computer keyboard, mouse, and screen. Outdoor work requires exposure to moving equipment, dust, noise, odor, slippery surfaces and season weather conditions; it will be required to use safety gear and follow safety procedures. Physical demands include sitting, standing, kneeling, bending, reaching, walking, climbing and carrying light to moderate weight equipment. Work involves deadlines and multiple assignments. Incumbents may be asked to occasionally work evening or weekend shifts. Supplemental Information HOW TO APPLY: All applicants must submit an online City application and required supplemental questions to be considered for this position. Please note, applications may be rejected if incomplete. Resumes, CVs and cover letters are not reviewed as part of the application screening process and should not be submitted. NOTE: You must submit a copy of your college level-transcripts or diploma with your application. Applicants who indicate receipt of college level coursework or degree from a foreign institution must provide United States credential equivalency verification along with a copy of your college diploma/transcripts. All materials must be received in the Human Resources Department no later than close of business on the application closing date. Failure to do so will result in your application being disqualified. You may contact Clare Caldera with any questions at clare.caldera@santamonica.gov . SELECTION PROCESS: All applicants will be reviewed and only those candidates determined to be qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Testing may consist of the following: Training & Experience Evaluation, Writing Exercise, Oral Interview BACKGROUND INVESTIGATIONS: Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation. NOTE: If three or more qualified City employees apply and pass the examination, a promotional list will be established in addition to an open-competitive list. If fewer than three qualified City employees pass the examination, the appointing authority, in accordance with the City's civil service rules and regulations, can decline to use a promotional list, in which case a promotional list will not be established for this position. Inclusion & Diversity Statement The City of Santa Monica is a progressive, inclusive and culturally-rich community. As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly-talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact. The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees. Join us! Special assistance with the application and examination process is available, upon request, for persons with disabilities. Call (310) 458-8246, TDD (310) 458-8696 (Hearing Impaired Only). The City's liberal fringe benefits for full-time employment include sick leave, holiday and vacation pay, the Public Employees Retirement System, medical, dental and vision insurance, credit union, deferred compensation, tuition reimbursement, Dependent Care Assistance Plan and Marine Park Childcare Center. Closing Date/Time: 5/10/2024 5:00 PM Pacific
Apr 23, 2024
Full Time
Job Summary DEFINITION Plans, develops, and coordinates the safety and security programs of the Department of Transportation to ensure the safety of employees, the public, and City property. SUPERVISION Works under the general supervision of the Transit Safety and Training Manager, who outlines work and reviews work in progress and upon completion. Exercises general supervision over technical and clerical staff. Representative Duties REPRESENTATIVE DUTIES Designs, develops, and coordinates implementation of the Department of Transportation’s (DoT) Public Transportation Agency Safety Plan, emergency plans, and security programs. Coordinates program funding from outside agencies with various City divisions. Selects, trains, evaluates, and supervises the activities of assigned staff, including developing and implementing staff development and training activities. Coordinates contract services provided by law enforcement agencies and/or contracted security companies. Coordinates reporting from those agencies to the DoT regarding services provided. Coordinates the quarterly safety meetings, including safety committee meetings and employee safety training and awareness programs within the DoT and maintains meeting summary reports. Coordinates the implementation of the employee hazard reporting program by reviewing report investigations, conducts hazard analyses and makes associated recommendations, and maintains records. Serves as a liaison for DoT along with regulatory agencies and the City’s public safety departments (e.g., Police, Fire and Emergency Operations Center). Plans and conducts fire/emergency drills within the Department. Inspects DoT facilities for unsafe conditions and compliance with applicable regulations; identifies potential safety hazards and/or unsafe working conditions; analyzes work processes to determine potential injuries and hazards; recommends mitigation measures; provides consultation and advise to DoT divisions regarding OSHA regulations and procedures and other safety related matters; researches, evaluates and recommends the purchase of safety equipment. Responds to transit related emergencies; investigates employee accidents to determine cause, effect, liability, and prevention methods; analyzes accidents to determine preventability, frequency, trends, and to recommend methods and procedures for mitigation. Provides oversight on DMV reports to ensure that driving records and license requirements are accurate and adhere to applicable standards. Notifies division managers of deficiencies, as needed. Coordinates the implementation of the DoT’s Drug and Alcohol Program. Develops specifications for acquisition and maintenance of building and bus security equipment. Makes recommendations for new security systems and devices, as appropriate. Oversees the monitoring and maintenance of video surveillance equipment related to safety and security issues either in or around City facilities or on buses. Collects, analyzes, and maintains all safety and security data on a monthly basis for management reports. Compiles and maintains data required by federal, State, or local government entities, including the National Transit Database. Performs other duties, as assigned. Requirements KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of safety analysis OSHA, CalOSHA, EPA and other local, State, and federal laws and regulations Safe work practices and procedures Accident investigation techniques Accident/incident record keeping techniques Principles of disaster/emergency preparedness Principles of contract negotiation and administration Security equipment for vehicles and facilities Health and safety compliance training techniques Principles and practices of employee supervision Principles of training program development Effective customer service techniques Ability to: Plan, organize, and implement a comprehensive safety and accident prevention program Collect and analyze safety and security data Select, supervise, motivate, counsel, evaluate, and train assigned staff Plan, organize, coordinate, and monitor the work of staff Prepare plans and reports to meet regulatory and department needs Conduct informational and training meetings Coordinate activities across divisional and departmental lines Conduct facility and safety inspections Identify health, safety, and security issues and recommend corrective actions Work independently and as part of a team Communicate clearly and concisely, both orally and in writing Establish and maintain effective and cooperative working relationships with city employees and the public Provide effective customer service Skill in: The use of a computer and applicable software applications. Motivating employees to practice safe work methods. REQUIREMENTS Minimum Qualifications: Education: Any bachelor's degree from a recognized accredited college or university. A bachelor’s degree in occupational safety, safety administration, public administration, or a closely related field is desirable. Experience: Three years of paid, professional work experience administering workplace safety and security programs. Licenses and Certificates: Possession of a valid Class C driver license. WORKING CONDITIONS Work is primarily performed indoors in a home office or work office setting, in accordance with the City’s Telework/Flexible Workplace Policy, with frequent interruptions. Office work may require sitting for prolonged periods of time and using a computer keyboard, mouse, and screen. Outdoor work requires exposure to moving equipment, dust, noise, odor, slippery surfaces and season weather conditions; it will be required to use safety gear and follow safety procedures. Physical demands include sitting, standing, kneeling, bending, reaching, walking, climbing and carrying light to moderate weight equipment. Work involves deadlines and multiple assignments. Incumbents may be asked to occasionally work evening or weekend shifts. Supplemental Information HOW TO APPLY: All applicants must submit an online City application and required supplemental questions to be considered for this position. Please note, applications may be rejected if incomplete. Resumes, CVs and cover letters are not reviewed as part of the application screening process and should not be submitted. NOTE: You must submit a copy of your college level-transcripts or diploma with your application. Applicants who indicate receipt of college level coursework or degree from a foreign institution must provide United States credential equivalency verification along with a copy of your college diploma/transcripts. All materials must be received in the Human Resources Department no later than close of business on the application closing date. Failure to do so will result in your application being disqualified. You may contact Clare Caldera with any questions at clare.caldera@santamonica.gov . SELECTION PROCESS: All applicants will be reviewed and only those candidates determined to be qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Testing may consist of the following: Training & Experience Evaluation, Writing Exercise, Oral Interview BACKGROUND INVESTIGATIONS: Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation. NOTE: If three or more qualified City employees apply and pass the examination, a promotional list will be established in addition to an open-competitive list. If fewer than three qualified City employees pass the examination, the appointing authority, in accordance with the City's civil service rules and regulations, can decline to use a promotional list, in which case a promotional list will not be established for this position. Inclusion & Diversity Statement The City of Santa Monica is a progressive, inclusive and culturally-rich community. As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly-talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact. The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees. Join us! Special assistance with the application and examination process is available, upon request, for persons with disabilities. Call (310) 458-8246, TDD (310) 458-8696 (Hearing Impaired Only). The City's liberal fringe benefits for full-time employment include sick leave, holiday and vacation pay, the Public Employees Retirement System, medical, dental and vision insurance, credit union, deferred compensation, tuition reimbursement, Dependent Care Assistance Plan and Marine Park Childcare Center. Closing Date/Time: 5/10/2024 5:00 PM Pacific
Sonoma County, CA
Santa Rosa, California, United States
Position Information THIS RECRUITMENT IS PROMOTIONAL ONLY. YOU MUST PRESENTLY BE A FULL- OR PART-TIME REGULAR OR PROBATIONARY COUNTY OF SONOMA, COMMUNITY DEVELOPMENT COMMISSION, SONOMA COUNTY FAIRGROUNDS, OR SONOMA COUNTY WATER AGENCY EMPLOYEE IN ORDER TO APPLY FOR THIS POSITION. The Sonoma County Sheriff's Office has requested a department promotional certification to fill a Sheriff's Information Bureau Manager position. Only qualified permanent and/or probationary Sonoma County Sheriff's Office employees on the eligible list may be eligible for referral to the department for the advertised position. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. County employees who wish to be considered for future vacancies should consider applying to this recruitment. Reporting to the Law Enforcement Field Services Division Captain, the Sheriff's Office Information Bureau Manager oversees the operations and activities of the Central Information Bureau. Using considerable independent judgment and discretion, they ensure compliance with established policies and procedures, staying up to date on changing legislation. They additionally conduct analytical studies to develop and implement new or existing programs and manage the access, use, and release of protected information. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education: Any combination of training and experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally, graduation from an accredited four-year college with major course work in Administration of Justice, public administration, management information systems, or records management would provide such opportunity. Specific course work in law enforcement management is highly desirable. Experience: Any combination of training and experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally, three years of experience in the administration, establishment and maintenance of record keeping systems would provide such opportunity. Specific work experience in law enforcement records is required. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Considerable knowledge of: effective automated records management systems and alternative data processing applications; statistical management information systems as applied to law enforcement activities; principles and practices of effective supervision; the criminal justice system including the relationship of law enforcement agencies to the courts and the District Attorney's Office, and the processing of information through the criminal justice system; the use of electronic information equipment and specific systems as used within the department; principles and techniques of work flow analysis; principles and practices of effective supervision. Working knowledge of: the principles and practices of modern law enforcement administration; penal and government codes relating to the maintenance and dissemination of criminal offender and/or detention records and other related records; the California Law Enforcement Telecommunications System; the principles and methods of work planning, staffing analysis and project management; modern supervisory, management, and human resources practices; the principles and practices relating to modern budget, programs and systems management. Ability to: coordinate the activities of the different functional units; establish and maintain effective working relationships with others; supervise subordinates in an effective and fair manner; interpret and apply laws, ordinances and policies affecting the maintenance, processing and dissemination of records; speak and write effectively and deliver public presentations; analyze a variety of arithmetic and statistical computations; collect data, interpret and evaluate administrative, fiscal and management matters; use principles of inductive and deductive reasoning to validate conclusions and recommendations; analyze administrative problems, budgets, and a variety of programs, systems and procedures; understand, interpret, and apply federal, state and local rules regulations and ordinance; review and implement changes in work methods, systems, and procedures; use electronic information equipment and specific systems as used within the department. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions may be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. BACKGROUND PROCESS Being part of the Sheriff's Office and being expected to keep the public safe requires a thorough background investigation process. This process includes an assessment of prior work history, verifying educational experiences, court reports, public records searches, and understanding past patterns relating to drug usage, financial patterns, etc. This entails gathering a significant amount of information from job candidates and speaking to former employers, friends, family members, etc. Polygraphs, drug tests, and medical and physical examinations are also part of this process. Candidates must be honest and forthcoming about information that may arise during the background process. Deception during any portion of this process is grounds for disqualification, even after employment. This process can take anywhere from 3-5 months. Many factors are taken into consideration and one should not assume a credit issue or prior drug use is automatically disqualifying. Candidates will be given the opportunity to present mitigating information they feel should be considered. You are encouraged to be as responsive as possible while this process is taking place to help expedite the timeline, and we encourage you to stay patient and interested in this great career opportunity while this process is taking place. You may also review the Job Classification Screening Schedule to determine the requirements for this position. Please read the Sheriff's Office Pre-Employment Drug Use Guidelines for further information. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: JL HR Technician: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 4/24/2024 11:59 PM Pacific
Apr 17, 2024
Full Time
Position Information THIS RECRUITMENT IS PROMOTIONAL ONLY. YOU MUST PRESENTLY BE A FULL- OR PART-TIME REGULAR OR PROBATIONARY COUNTY OF SONOMA, COMMUNITY DEVELOPMENT COMMISSION, SONOMA COUNTY FAIRGROUNDS, OR SONOMA COUNTY WATER AGENCY EMPLOYEE IN ORDER TO APPLY FOR THIS POSITION. The Sonoma County Sheriff's Office has requested a department promotional certification to fill a Sheriff's Information Bureau Manager position. Only qualified permanent and/or probationary Sonoma County Sheriff's Office employees on the eligible list may be eligible for referral to the department for the advertised position. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. County employees who wish to be considered for future vacancies should consider applying to this recruitment. Reporting to the Law Enforcement Field Services Division Captain, the Sheriff's Office Information Bureau Manager oversees the operations and activities of the Central Information Bureau. Using considerable independent judgment and discretion, they ensure compliance with established policies and procedures, staying up to date on changing legislation. They additionally conduct analytical studies to develop and implement new or existing programs and manage the access, use, and release of protected information. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education: Any combination of training and experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally, graduation from an accredited four-year college with major course work in Administration of Justice, public administration, management information systems, or records management would provide such opportunity. Specific course work in law enforcement management is highly desirable. Experience: Any combination of training and experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally, three years of experience in the administration, establishment and maintenance of record keeping systems would provide such opportunity. Specific work experience in law enforcement records is required. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Considerable knowledge of: effective automated records management systems and alternative data processing applications; statistical management information systems as applied to law enforcement activities; principles and practices of effective supervision; the criminal justice system including the relationship of law enforcement agencies to the courts and the District Attorney's Office, and the processing of information through the criminal justice system; the use of electronic information equipment and specific systems as used within the department; principles and techniques of work flow analysis; principles and practices of effective supervision. Working knowledge of: the principles and practices of modern law enforcement administration; penal and government codes relating to the maintenance and dissemination of criminal offender and/or detention records and other related records; the California Law Enforcement Telecommunications System; the principles and methods of work planning, staffing analysis and project management; modern supervisory, management, and human resources practices; the principles and practices relating to modern budget, programs and systems management. Ability to: coordinate the activities of the different functional units; establish and maintain effective working relationships with others; supervise subordinates in an effective and fair manner; interpret and apply laws, ordinances and policies affecting the maintenance, processing and dissemination of records; speak and write effectively and deliver public presentations; analyze a variety of arithmetic and statistical computations; collect data, interpret and evaluate administrative, fiscal and management matters; use principles of inductive and deductive reasoning to validate conclusions and recommendations; analyze administrative problems, budgets, and a variety of programs, systems and procedures; understand, interpret, and apply federal, state and local rules regulations and ordinance; review and implement changes in work methods, systems, and procedures; use electronic information equipment and specific systems as used within the department. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions may be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. BACKGROUND PROCESS Being part of the Sheriff's Office and being expected to keep the public safe requires a thorough background investigation process. This process includes an assessment of prior work history, verifying educational experiences, court reports, public records searches, and understanding past patterns relating to drug usage, financial patterns, etc. This entails gathering a significant amount of information from job candidates and speaking to former employers, friends, family members, etc. Polygraphs, drug tests, and medical and physical examinations are also part of this process. Candidates must be honest and forthcoming about information that may arise during the background process. Deception during any portion of this process is grounds for disqualification, even after employment. This process can take anywhere from 3-5 months. Many factors are taken into consideration and one should not assume a credit issue or prior drug use is automatically disqualifying. Candidates will be given the opportunity to present mitigating information they feel should be considered. You are encouraged to be as responsive as possible while this process is taking place to help expedite the timeline, and we encourage you to stay patient and interested in this great career opportunity while this process is taking place. You may also review the Job Classification Screening Schedule to determine the requirements for this position. Please read the Sheriff's Office Pre-Employment Drug Use Guidelines for further information. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: JL HR Technician: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 4/24/2024 11:59 PM Pacific
City of Tacoma, WA
Tacoma, Washington, United States
Position Description About the role: This senior leadership role is responsible for leading the Customer Services division and operations functions for Tacoma Public Utilities (TPU). This position oversees four teams specializing in call center operations, meter reading/field operations/mail services, customer assistance, and performance solutions. This includes five direct reports, a division of more than 150 union and non-unionized employees, and financial responsibility for $60M+ biennial budget. They will serve as part of the Customer Experience and External Affairs leadership team and engage with Communications, Community and Government Relations, and Customer Strategies and Analytics teams to ensure a unified customer experience. Under the direction of the Deputy Director of Customer Experience and External Affairs, the Customer Services Division Manager’s core focus is to plan, coordinate, and manage customer service operations. This role is responsible for the implementation of strategies, programs, policies, and procedures to assure high customer satisfaction that result in TPU customers feeling understood, valued, and empowered. About This Team : At TPU, we’re excited to bring Customer Experience to the forefront of what we do. We believe: All customers and communities deserve compassionate and equitable service from their utilities. Staff must be knowledgeable, empathetic advocates, who provide consistent, equitable support that assists customers in receiving the right solution. Partnering with our customers and creating dialogue with them that is understanding and supportive and continues to adapt with the changing landscape of both community and technology. Data is a powerful tool that informs decisions from our leadership, employees, customers, and community, through the lens of both qualitative and quantitative insights. Essential Duties Manage the Customer Services division, overseeing supervisors responsible for work scheduling, deliverables, customer service and experience operations, and quality control; manage, mentor, train, empower, and evaluate direct reports to lead them to develop their teams to their fullest potential through developing functional expertise and behaviors while fostering a continuous learning and development culture. Own the delivery of consistent business practices, processes, and standards to uphold high levels of customer satisfaction, minimize customer effort, and cultivate positive employee experiences. Oversee the development and implementation of performance metrics, policies, procedures, and regulations for the division. And support division financial operations, including budget development, monitoring, and procurement, from various sources across multiple activities and programs. Conduct interviews, make hiring decisions, and assess employee performance, while also ensuring adherence to human resources procedures related to recruitment, discipline, termination, and other related processes. Support the Deputy Director and executive leadership in formulating, executing, and overseeing departmental strategies, policies, goals, and objectives. Provide guidance on customer-focused action planning at the process level to ensure thorough implementation and alignment with customer needs. Provide customer experience policy guidance and direction to the entire TPU organization as an enterprise subject matter expert. Assist in leading and implementing improvement initiatives, programs, policies, and procedures tailored to enhance customer service operations. Ensure Customer Services division remains up-to-date with the latest rates regulations, laws, and policies of all utilities served. Provide input on the design of customer service systems to support customer experience goals, including new training programs, processes, technology, communications, automation, and more. Prepare and deliver comprehensive reports, testimonies, and presentations detailing the performance and effectiveness of customer service operations to TPU leadership and policymakers. This includes accuracy assessments, progress updates, program activities, policy updates, and budget considerations. The Ideal Candidate Ideally the successful candidate will possess: An enthusiasm and empathy for the customer . You don’t just like to help - you go above and beyond to provide the best possible experience to each customer and consider how to do so at scale. A passion for process and a keen eye for detail , with a focus on meeting timelines and exceeding expectations. It’s all in the details . A way with words. Whether you’re interacting with a customer, teammate, or leader in person, via email, or by chat, you’re clear and concise. Communication is Key . An Eye for Innovation . You’re a creative thinker who brings new ideas to the table. A mastery of Collaboration . You’re a team player. You believe that to transform the utility industry, we must work together! A Passion for Leadership . You have an open, positive, and collaborative leadership style and a desire to develop your team. Compensation and Benefits This salary range for this position is $143,312.00 - $201,801.60 annually. The City offers a comprehensive total rewards package with one of the best pension packages in the market. For complete details, please explore the City of Tacoma Benefits Guide and Tacoma Employee’s Retirement System website. Qualifications We are seeking candidates who possess a relevant combination of the education, demonstrated experience, and skills in most or all of the following areas: Minimum Education* Bachelor's degree in business or public administration, communications or directly related field Minimum Experience* 7 years of progressive experience in customer experience including 2 years prior as supervisor or manager *Equivalency: 1 year of experience = 1 year of education Desired Qualifications 5+ years as a supervisor or manager in customer experience work involving large volume customer service. Experience driving change through influence with ability to build strong relationships with cross-functional partners and evaluate existing policies, activities, and procedures; recommend and implement changes as appropriate. Expertise in establishing and cultivating relationships with labor unions while effectively negotiating contracts. Demonstrated experience with the principles and practices of customer service/customer experience and business administration. Knowledge of financial systems, including internal budgeting and customer accounting. Selection Process & Supplemental Information This recruitment is being managed by Joanna Hambrick ( jhambrick@cityoftacoma.org ); if you would like to be notified of similar opportunities or stay connected with things going on at Tacoma Public Utilities and the City of Tacoma, connect with me on LinkedIn ! City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play . The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws. Apply Interested individuals should apply online and attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position. Reference checks will be conducted on final candidates and appointment is subject to passing a background check. Communication from the City of Tacoma: We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. If you have any additional questions regarding this position, please contact the Human Resources Department at 253.591.5400 before 4pm on the closing date of this posting. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 4/25/2024 5:00 PM Pacific
Apr 12, 2024
Full Time
Position Description About the role: This senior leadership role is responsible for leading the Customer Services division and operations functions for Tacoma Public Utilities (TPU). This position oversees four teams specializing in call center operations, meter reading/field operations/mail services, customer assistance, and performance solutions. This includes five direct reports, a division of more than 150 union and non-unionized employees, and financial responsibility for $60M+ biennial budget. They will serve as part of the Customer Experience and External Affairs leadership team and engage with Communications, Community and Government Relations, and Customer Strategies and Analytics teams to ensure a unified customer experience. Under the direction of the Deputy Director of Customer Experience and External Affairs, the Customer Services Division Manager’s core focus is to plan, coordinate, and manage customer service operations. This role is responsible for the implementation of strategies, programs, policies, and procedures to assure high customer satisfaction that result in TPU customers feeling understood, valued, and empowered. About This Team : At TPU, we’re excited to bring Customer Experience to the forefront of what we do. We believe: All customers and communities deserve compassionate and equitable service from their utilities. Staff must be knowledgeable, empathetic advocates, who provide consistent, equitable support that assists customers in receiving the right solution. Partnering with our customers and creating dialogue with them that is understanding and supportive and continues to adapt with the changing landscape of both community and technology. Data is a powerful tool that informs decisions from our leadership, employees, customers, and community, through the lens of both qualitative and quantitative insights. Essential Duties Manage the Customer Services division, overseeing supervisors responsible for work scheduling, deliverables, customer service and experience operations, and quality control; manage, mentor, train, empower, and evaluate direct reports to lead them to develop their teams to their fullest potential through developing functional expertise and behaviors while fostering a continuous learning and development culture. Own the delivery of consistent business practices, processes, and standards to uphold high levels of customer satisfaction, minimize customer effort, and cultivate positive employee experiences. Oversee the development and implementation of performance metrics, policies, procedures, and regulations for the division. And support division financial operations, including budget development, monitoring, and procurement, from various sources across multiple activities and programs. Conduct interviews, make hiring decisions, and assess employee performance, while also ensuring adherence to human resources procedures related to recruitment, discipline, termination, and other related processes. Support the Deputy Director and executive leadership in formulating, executing, and overseeing departmental strategies, policies, goals, and objectives. Provide guidance on customer-focused action planning at the process level to ensure thorough implementation and alignment with customer needs. Provide customer experience policy guidance and direction to the entire TPU organization as an enterprise subject matter expert. Assist in leading and implementing improvement initiatives, programs, policies, and procedures tailored to enhance customer service operations. Ensure Customer Services division remains up-to-date with the latest rates regulations, laws, and policies of all utilities served. Provide input on the design of customer service systems to support customer experience goals, including new training programs, processes, technology, communications, automation, and more. Prepare and deliver comprehensive reports, testimonies, and presentations detailing the performance and effectiveness of customer service operations to TPU leadership and policymakers. This includes accuracy assessments, progress updates, program activities, policy updates, and budget considerations. The Ideal Candidate Ideally the successful candidate will possess: An enthusiasm and empathy for the customer . You don’t just like to help - you go above and beyond to provide the best possible experience to each customer and consider how to do so at scale. A passion for process and a keen eye for detail , with a focus on meeting timelines and exceeding expectations. It’s all in the details . A way with words. Whether you’re interacting with a customer, teammate, or leader in person, via email, or by chat, you’re clear and concise. Communication is Key . An Eye for Innovation . You’re a creative thinker who brings new ideas to the table. A mastery of Collaboration . You’re a team player. You believe that to transform the utility industry, we must work together! A Passion for Leadership . You have an open, positive, and collaborative leadership style and a desire to develop your team. Compensation and Benefits This salary range for this position is $143,312.00 - $201,801.60 annually. The City offers a comprehensive total rewards package with one of the best pension packages in the market. For complete details, please explore the City of Tacoma Benefits Guide and Tacoma Employee’s Retirement System website. Qualifications We are seeking candidates who possess a relevant combination of the education, demonstrated experience, and skills in most or all of the following areas: Minimum Education* Bachelor's degree in business or public administration, communications or directly related field Minimum Experience* 7 years of progressive experience in customer experience including 2 years prior as supervisor or manager *Equivalency: 1 year of experience = 1 year of education Desired Qualifications 5+ years as a supervisor or manager in customer experience work involving large volume customer service. Experience driving change through influence with ability to build strong relationships with cross-functional partners and evaluate existing policies, activities, and procedures; recommend and implement changes as appropriate. Expertise in establishing and cultivating relationships with labor unions while effectively negotiating contracts. Demonstrated experience with the principles and practices of customer service/customer experience and business administration. Knowledge of financial systems, including internal budgeting and customer accounting. Selection Process & Supplemental Information This recruitment is being managed by Joanna Hambrick ( jhambrick@cityoftacoma.org ); if you would like to be notified of similar opportunities or stay connected with things going on at Tacoma Public Utilities and the City of Tacoma, connect with me on LinkedIn ! City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play . The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws. Apply Interested individuals should apply online and attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position. Reference checks will be conducted on final candidates and appointment is subject to passing a background check. Communication from the City of Tacoma: We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. If you have any additional questions regarding this position, please contact the Human Resources Department at 253.591.5400 before 4pm on the closing date of this posting. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 4/25/2024 5:00 PM Pacific
City of Tacoma, WA
Tacoma, Washington, United States
Position Description Tacoma Power is looking for an engineering manager to join their Business Customer Energy Solutions team. In this role you will be responsible for overseeing technical activities and engineering functions related to development and delivery of energy programs and services for business customers. This includes supervising the engineering group that develops and delivers energy projects, securing energy efficiency measures with Tacoma Power’s commercial, industrial, and large multifamily customers by conducting advanced level engineering and technical analyses. This work is critical to achieving Tacoma Power’s Washington State mandated energy conservation targets. Responsibilities Include: Develop and review energy efficiency projects for commercial, industrial, and large multifamily facilities, ensuring accuracy, completeness, and adherence to regulatory compliance requirements. Provide technical supervision and leadership for the engineering team, promoting professional development of engineering staff. Manage large and complex energy conservation projects requiring custom analysis. Includes: Conduct and direct the preparation of energy assessments and inspections. Interact directly with customers and trade allies such as engineering and consulting firms to research, assess, and consult on energy project goals, options, plans and incentives. Evaluate the energy performance of installed efficiency projects including detailed measurement and verification (M&V). Requires in-depth knowledge of various M&V protocols, methodologies, and best practices. Prepare complex energy calculations related to a wide variety of building systems including refrigeration, industrial processes and compressed air, water and wastewater, HVAC, pumping, motors and drives, lighting, and domestic water. Develop and maintain complex commercial and industrial conservation programs. Includes: Ongoing implementation support for commercial and industrial Strategic Energy Management programs. Support of planning efforts and enhancements to prescriptive (deemed) and custom offerings. Research and analysis of technical information, new energy concepts, products, and processes. Provide technical information and support to customers and trade allies. May include recommendations, engineering analyses and economic analyses of energy efficiency options, load management, and billing/rate impacts. Qualifications Minimum Education* Bachelor's degree in mechanical or electrical engineering or directly related field Minimum Experience* 5 years including 1 year prior as a licensed professional engineer or project lead/intermittent supervisor *Equivalency: 1 year of experience = 1 year of education Licensing, Certifications and Other Requirements Washington State Licensed Professional Engineer (or ability to obtain Washington license within 6 months from time of appointment) Knowledge & Skills Core competencies required for this position include customer service, action oriented, ensures accountability, communicates effectively, instills trust, and manages ambiguity. Experience with implementation of utility rebate and/or energy management programs, preferably for commercial, industrial and/or large multifamily sectors, is highly desired. Selection Process & Supplemental Information Apply Interested individuals should apply online and attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position. Next review of applications will be April, 15, 2024. Reference checks will be conducted on final candidates and appointment is subject to passing a background check. City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws. Tacoma Power Tacoma Power is an almost 100% hydroelectric, municipally-owned public power utility, located in Tacoma. We serve approximately 180,000 customers as one of the three operating divisions of Tacoma Public Utilities, alongside Tacoma Water and Tacoma Rail. As one of the most livable, walkable cities in the country, you'll find that Tacoma is a great fit for all interests with places to bike, run, hike, and explore, the perks of a big city, and the charm of a small town. Communication from the City of Tacoma: We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. If you have any additional questions regarding this position, please contact the Human Resources Department at 253.591.5400 prior to 4pm on the closing date of this posting. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 4/26/2024 5:00 PM Pacific
Mar 30, 2024
Full Time
Position Description Tacoma Power is looking for an engineering manager to join their Business Customer Energy Solutions team. In this role you will be responsible for overseeing technical activities and engineering functions related to development and delivery of energy programs and services for business customers. This includes supervising the engineering group that develops and delivers energy projects, securing energy efficiency measures with Tacoma Power’s commercial, industrial, and large multifamily customers by conducting advanced level engineering and technical analyses. This work is critical to achieving Tacoma Power’s Washington State mandated energy conservation targets. Responsibilities Include: Develop and review energy efficiency projects for commercial, industrial, and large multifamily facilities, ensuring accuracy, completeness, and adherence to regulatory compliance requirements. Provide technical supervision and leadership for the engineering team, promoting professional development of engineering staff. Manage large and complex energy conservation projects requiring custom analysis. Includes: Conduct and direct the preparation of energy assessments and inspections. Interact directly with customers and trade allies such as engineering and consulting firms to research, assess, and consult on energy project goals, options, plans and incentives. Evaluate the energy performance of installed efficiency projects including detailed measurement and verification (M&V). Requires in-depth knowledge of various M&V protocols, methodologies, and best practices. Prepare complex energy calculations related to a wide variety of building systems including refrigeration, industrial processes and compressed air, water and wastewater, HVAC, pumping, motors and drives, lighting, and domestic water. Develop and maintain complex commercial and industrial conservation programs. Includes: Ongoing implementation support for commercial and industrial Strategic Energy Management programs. Support of planning efforts and enhancements to prescriptive (deemed) and custom offerings. Research and analysis of technical information, new energy concepts, products, and processes. Provide technical information and support to customers and trade allies. May include recommendations, engineering analyses and economic analyses of energy efficiency options, load management, and billing/rate impacts. Qualifications Minimum Education* Bachelor's degree in mechanical or electrical engineering or directly related field Minimum Experience* 5 years including 1 year prior as a licensed professional engineer or project lead/intermittent supervisor *Equivalency: 1 year of experience = 1 year of education Licensing, Certifications and Other Requirements Washington State Licensed Professional Engineer (or ability to obtain Washington license within 6 months from time of appointment) Knowledge & Skills Core competencies required for this position include customer service, action oriented, ensures accountability, communicates effectively, instills trust, and manages ambiguity. Experience with implementation of utility rebate and/or energy management programs, preferably for commercial, industrial and/or large multifamily sectors, is highly desired. Selection Process & Supplemental Information Apply Interested individuals should apply online and attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position. Next review of applications will be April, 15, 2024. Reference checks will be conducted on final candidates and appointment is subject to passing a background check. City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws. Tacoma Power Tacoma Power is an almost 100% hydroelectric, municipally-owned public power utility, located in Tacoma. We serve approximately 180,000 customers as one of the three operating divisions of Tacoma Public Utilities, alongside Tacoma Water and Tacoma Rail. As one of the most livable, walkable cities in the country, you'll find that Tacoma is a great fit for all interests with places to bike, run, hike, and explore, the perks of a big city, and the charm of a small town. Communication from the City of Tacoma: We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. If you have any additional questions regarding this position, please contact the Human Resources Department at 253.591.5400 prior to 4pm on the closing date of this posting. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 4/26/2024 5:00 PM Pacific
SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT
San Mateo, CA, United States
The San Mateo County Transit District serves nearly 100,000 customers each weekday on its SamTrans buses, Redi-Wheel paratransit vehicles, Caltrain commuter rail cars and shuttles, as well as a robust capital program. The Transit District, which is in the heart of the San Francisco Bay Area, also is the managing agency for the San Mateo County Transportation Authority. Staff enjoys a dynamic organization that fosters personal development and professional advancement of its staff. The Transit District’s core values include integrity, customer focus, respect, quality, teamwork, leadership and accountability. Excellent benefits are provided. TITLE: Human Resources Analyst (Employee Services) EMPLOYMENT TYPE: Non-Exempt (Full-Time) DIVISION: Human Resources APPLICATION DEADLINE: Sunday, May 12, 2024 (First cutoff Sunday, April 14, 2024) PAY RANGE: $ 35.33 - $53.00 hourly ($73,494 - $110,241 estimated annual) WORK LOCATION: San Carlos, CA JOB SUMMARY: Reporting to the HR Manager, the Human Resources Analyst oversees professional HR functions, encompassing Leaves of Absence, Workers Compensation, Benefits Administration, and Total Rewards. This role extends analytical support to District management and supervisory staff while maintaining effective relationships with employees, management, union representatives, and contract entities. The position operates with significant initiative and independence, handling confidential information adeptly. EXAMPLES OF ESSENTIAL FUNCTIONS: Coordinate District’s benefits program including health, dental, vision, life, deferred compensation, wellness, short- and long-term disability; responds to employee and retiree questions and complaints; interfaces with third-party administrators to resolve claims appeals, benefit reconciliation, provide guidance in policy interpretation and plan documents. Research, analyze, and recommend changes in benefit program design and contract provisions. Coordinate the District Employee benefits and leave training activities Training Administrator. Establish and maintain LOA files, correspondence and reports in an accurate and timely fashion. Prepare and distribute LOA related correspondence (including benefits related info). Research, recommend, assist with the development of, and administer employee wellness, employee rewards and recognition, transportation management system Employee Clean Commute (ECC), and agency charitable programs. Ensure that employment laws, union agreements, classification, policies, and fair and consistent employment practices are followed. EXAMPLES OF DUTIES: Produce and audit monthly reports on all wages, benefits, and training program activities including budget analysis for effective resource allocation. Review LOA related notes/documents, follow-up. Administer employee wage and benefit plans in the human capital management (HCM) system. Assist and/or develop, and revise District policies, procedures, and programs. Assist with developing and maintaining processes and procedures to ensure compliance in specific program areas. Responsible for developing, tracking and managing all documentation, notifications, correspondence, administration details, and maintaining detailed information as required in accordance with company process, policies and applicable Federal and State laws for the entire life cycle of a leave. Independently interpreting and administering leave programs and policies in accordance with the applicable federal and state employment laws (FMLA, ADA, Pregnancy Discrimination Act, etc.) as well as collective bargaining agreements. Act as a Subject Matter Expert on the Leave of Absence, Worker's Compensation and ADA processes, policies, procedures and manage leaves of absence of varying types. Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned. SUPERVISION : Works under the general supervision of the Manager of Human Resources, who establishes goals and objectives and evaluates performance. MINIMUM QUALIFICATIONS : Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: Bachelor’s degree in human resource management, Business Administration, Public Administration, Industrial Psychology, and/or other related field from an accredited college or university. Two (2) years of full-time progressively responsible professional level experience in human resources, preferably in the public sector. Strong knowledge of HR best practices, employment laws and regulations including but not limited to state and federally mandated leaves of absence. PREFERRED QUALIFICATIONS: HR Certifications such as PHR/SPHR/IPMA preferred. Be highly analytical, detail oriented, and able to present recommendations and solutions to solve human resources business problems. Adept understanding of Employment Law, Benefits, and Leaves acquired through hands-on application and pertinent experience within the last 3-5 years. Understanding public sector classification and compensation Experience with PeopleSoft and CalPERS is desirable SELECTION PROCESS MAY INCLUDE: The process will include a panel interview and may include written and skills test assessments or supplemental questions. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. CURRENT EMPLOYMENT BENEFITS AT SAMTRANS: For additional information on SamTrans benefits, please visit, https://www.samtrans.com/jobs Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time Off: Up to 21 days per year Cafeteria Plans: Medical, dental, vision care, group life insurance and more Transportation: Free Bus Transportation for employees and qualified dependents Work Location: Select positions are eligible to work remote up to 50% of the time Pension: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation HOW TO APPLY: To apply, please visit the https://www.samtrans.com/jobs . Complete an online employment application by 11:59 p.m. on Sunday, Sunday, May 12, 2024 (First cutoff Sunday, April 14, 2024). A resume will not be accepted in lieu of the application. Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at (650) 508-6308 or email written request to recruitment@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.
Mar 30, 2024
Full Time
The San Mateo County Transit District serves nearly 100,000 customers each weekday on its SamTrans buses, Redi-Wheel paratransit vehicles, Caltrain commuter rail cars and shuttles, as well as a robust capital program. The Transit District, which is in the heart of the San Francisco Bay Area, also is the managing agency for the San Mateo County Transportation Authority. Staff enjoys a dynamic organization that fosters personal development and professional advancement of its staff. The Transit District’s core values include integrity, customer focus, respect, quality, teamwork, leadership and accountability. Excellent benefits are provided. TITLE: Human Resources Analyst (Employee Services) EMPLOYMENT TYPE: Non-Exempt (Full-Time) DIVISION: Human Resources APPLICATION DEADLINE: Sunday, May 12, 2024 (First cutoff Sunday, April 14, 2024) PAY RANGE: $ 35.33 - $53.00 hourly ($73,494 - $110,241 estimated annual) WORK LOCATION: San Carlos, CA JOB SUMMARY: Reporting to the HR Manager, the Human Resources Analyst oversees professional HR functions, encompassing Leaves of Absence, Workers Compensation, Benefits Administration, and Total Rewards. This role extends analytical support to District management and supervisory staff while maintaining effective relationships with employees, management, union representatives, and contract entities. The position operates with significant initiative and independence, handling confidential information adeptly. EXAMPLES OF ESSENTIAL FUNCTIONS: Coordinate District’s benefits program including health, dental, vision, life, deferred compensation, wellness, short- and long-term disability; responds to employee and retiree questions and complaints; interfaces with third-party administrators to resolve claims appeals, benefit reconciliation, provide guidance in policy interpretation and plan documents. Research, analyze, and recommend changes in benefit program design and contract provisions. Coordinate the District Employee benefits and leave training activities Training Administrator. Establish and maintain LOA files, correspondence and reports in an accurate and timely fashion. Prepare and distribute LOA related correspondence (including benefits related info). Research, recommend, assist with the development of, and administer employee wellness, employee rewards and recognition, transportation management system Employee Clean Commute (ECC), and agency charitable programs. Ensure that employment laws, union agreements, classification, policies, and fair and consistent employment practices are followed. EXAMPLES OF DUTIES: Produce and audit monthly reports on all wages, benefits, and training program activities including budget analysis for effective resource allocation. Review LOA related notes/documents, follow-up. Administer employee wage and benefit plans in the human capital management (HCM) system. Assist and/or develop, and revise District policies, procedures, and programs. Assist with developing and maintaining processes and procedures to ensure compliance in specific program areas. Responsible for developing, tracking and managing all documentation, notifications, correspondence, administration details, and maintaining detailed information as required in accordance with company process, policies and applicable Federal and State laws for the entire life cycle of a leave. Independently interpreting and administering leave programs and policies in accordance with the applicable federal and state employment laws (FMLA, ADA, Pregnancy Discrimination Act, etc.) as well as collective bargaining agreements. Act as a Subject Matter Expert on the Leave of Absence, Worker's Compensation and ADA processes, policies, procedures and manage leaves of absence of varying types. Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned. SUPERVISION : Works under the general supervision of the Manager of Human Resources, who establishes goals and objectives and evaluates performance. MINIMUM QUALIFICATIONS : Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: Bachelor’s degree in human resource management, Business Administration, Public Administration, Industrial Psychology, and/or other related field from an accredited college or university. Two (2) years of full-time progressively responsible professional level experience in human resources, preferably in the public sector. Strong knowledge of HR best practices, employment laws and regulations including but not limited to state and federally mandated leaves of absence. PREFERRED QUALIFICATIONS: HR Certifications such as PHR/SPHR/IPMA preferred. Be highly analytical, detail oriented, and able to present recommendations and solutions to solve human resources business problems. Adept understanding of Employment Law, Benefits, and Leaves acquired through hands-on application and pertinent experience within the last 3-5 years. Understanding public sector classification and compensation Experience with PeopleSoft and CalPERS is desirable SELECTION PROCESS MAY INCLUDE: The process will include a panel interview and may include written and skills test assessments or supplemental questions. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. CURRENT EMPLOYMENT BENEFITS AT SAMTRANS: For additional information on SamTrans benefits, please visit, https://www.samtrans.com/jobs Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time Off: Up to 21 days per year Cafeteria Plans: Medical, dental, vision care, group life insurance and more Transportation: Free Bus Transportation for employees and qualified dependents Work Location: Select positions are eligible to work remote up to 50% of the time Pension: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation HOW TO APPLY: To apply, please visit the https://www.samtrans.com/jobs . Complete an online employment application by 11:59 p.m. on Sunday, Sunday, May 12, 2024 (First cutoff Sunday, April 14, 2024). A resume will not be accepted in lieu of the application. Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at (650) 508-6308 or email written request to recruitment@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.