CITY OF VERNON, CA
Vernon, California, United States
Job Summary EMPLOYMENT OPPORTUNITY WITH THE CITY OF VERNON INFORMATION TECHNOLOGY ANALYST MONTHLY RANGE: $7,674 - $9,327* *PLUS, A 3% COST OF LIVING INCREASE EFFECTIVE JULY 14, 2024 FINAL FILING DEADLINE WEDNESDAY, APRIL 10, 2024, 11:59 P.M. OR WHEN WE RECEIVE THE FIRST 100 QUALIFIED APPLICATIONS, WHICHEVER OCCURS FIRST THIS RECRUITMENT IS TO FILL ONE FULL-TIME VACANCY IN THE INFORMATION TECHNOLOGY DIVISION AND TO ESTABLISH AN ELIGIBILITY LIST FOR FUTURE VACANCIES. SUMMARY: Under basic supervision, provides full technical support functions for City Information Technology (IT) network and communications systems; identifies and resolves problems; and maintains computer hardware and software systems, technology infrastructure, communications equipment, and peripherals. Essential Functions Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job flyer does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following: Maintains the network infrastructure, resources, access, and security for the IT Department; analyzes and resolves problems, and verifies the integrity, security, and effective performance of the network systems; performs work within scope of authority and training, and according to IT policies and procedures. Administers, updates, and maintains network servers; identifies and defines network problems, isolates errors, and implements technical solutions; works independently, and makes appropriate decisions based on experience and training. Monitors status, functionality, and utilization of network environment; resolves configuration, connectivity and traffic issues; monitors system firewalls, and identifies and resolves security and access issues. Documents all changes to network environment; assures optimum network performance, system integrity, and maximum uptime; performs backup and restore functions. Maintains work log of service requests, equipment malfunctions, software errors, failures, and technical configurations; identifies and reports trends and technical problems which need to be addressed by improved methodologies, procedures, and policies. Analyzes and resolves technical problems; notifies manager and other IT technicians of unusual problems and problem trends in order to provide improved IT services. Responds to help desk inquiries and requests for Information Technology (IT) services. Provides second-level technical support, training, and assistance to employees; explains IT issues, and implements solutions according to IT Department standards, guidelines, and procedures; follows up with users to verify the functionality of the users' systems. Installs, moves, updates, and integrates computers, workstations, system components, communications equipment, and peripherals; installs and configures software upgrades, enhancements, and revised functions; verifies performance of user's systems. Maintains and enforces all aspects of computer security procedures and standards. Supports the relationship between the City of Vernon and the general public by demonstrating courteous and cooperative behavior when interacting with visitors and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned. Minimum Qualifications Education, Training and Experience Guidelines: Bachelor's Degree in Computer Science, or related field; AND three years of network systems administration experience. Supplemental Information Knowledge of: Principles and practices of network administration, system access, and security procedures. Troubleshooting techniques for network operating domains, relational databases, and web- and windows-based software applications. Hardware, technologies, topologies, and administration protocols. Networked computer system environments and device capabilities. Maintenance standards for network operating systems and servers. Principles and protocols for the management of electronic information. IT access policies, and data security protocols. Telecommunications hardware and software systems. Skill in: Analyzing network problems, evaluating alternatives, and developing solutions based on findings. Maintaining network hardware, hubs, switches, routers, communications systems, and enterprise servers. Analyzing equipment and system malfunctions, troubleshooting computers and software applications, and solving technical problems involving multiple operating systems, applications, and platforms. Responding professionally, effectively, and efficiently to customer service requests. Assessing customer support needs, and implementing effective solutions. Using basic tools and procedures for repairing computers, equipment, and peripheral devices. Operating a personal computer utilizing specialized software, and entering information into a computer system with speed and accuracy. Establishing and maintaining cooperative working relationships with co-workers. Communicating effectively verbally and in writing. LICENSE AND CERTIFICATION REQUIREMENTS: A valid California State Driver’s License is required. PHYSICAL DEMANDS AND WORKING ENVIRONMENT: Work is performed in a standard office environment; may be required to bend, stoop, crawl, and navigate tight spaces. May be required to lift and carry items weighing up to 50 pounds. Requires vision capacity to perform fine calibrations and differentiate between colored wires. SELECTION PROCESS: Completed application packets will be reviewed and only the first 100 qualified applicants whose qualifications best meet or exceed the requirements of the position and needs of the City, will be invited to participate further in the selection process, the written exam is tentatively scheduled for the week of April 15th, 2024, and a virtual panel interview scheduled for the week April 29th, 2024. Candidates must be specific and complete in describing their qualifications for the position. Failure to state all pertinent information may lead to elimination from consideration. Applications must be submitted online . If you submit multiple applications, only the most recent application will be considered. Stating "see resume" is not an acceptable substitution for a completed application. To view the complete job description, please visit our website at www.cityofvernon.org . It is the applicant’s responsibility to notify the Human Resources Department of any changes to their contact information. CITY OF VERNON - HUMAN RESOURCES DEPARTMENT Lisette Grizzelle, Senior Human Resources Analyst lgrizzelle@cityofvernon.org (323) 583-8811, ext. 166 “The City of Vernon is an Equal Opportunity Employer” The City of Vernon offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental vision, life, and long term disability insurance. Retirement Benefit : Retirement benefits are provided by the California Public Employees' Retirement System (CalPERS): Effective January 1, 2013, newly hired non-safety employees who are new CalPERS members, as defined by the Public Employees' Pension Reform Act of 2013 ("PEPRA"), will be enrolled in the CalPERS 2% at 62 benefit formula. New members will be required to pay 7% as their member contribution. An employee who is a "classic" member of CalPERS, will be enrolled in the CalPERS 2.7% at 55 benefit formula. Classic employees urrently pay an 8% employee contribution and a 3% share of the employer contribution. Cafeteria Benefits Plan : The City offers a monthly allowance towards the purchase of a HMO, PPO or HSA medical plan for the employee and their family members. Any remaining amount can be used towards the purchase of a HMO or PPO Dental plan and Vision coverage for dependents. Vision coverage is included at no cost to the employee. Supplemental Insurance plans are available. Holiday pay : The City observes 13 holidays per calendar year. Bilingual pay : Employees in eligible positions who successfully demonstrate Spanish speaking skills would be eligible to receive an additional $275.00 a month. Vacation: Continuous Years of Service Vacation Hours Earned Bi-Weekly Accrual 1st year thru 4th year 80hrs; 3.08 accrual rate 5th year thru 9th year 100hrs; 3.85 accrual rate 10th year thru 14th year 120hrs; 4.62 accrual rate 15th year thru 24th year 160hrs; 6.16 accrual rate 25th year and more 190hrs; 7.31 accrual rate Sick Leave : All full-time employees shall accrue up to 80 hours of sick leave per calendar year, at a rate of 3.08 hours per pay period. Tuition Reimbursement : $2,200.00 is available to those who satisfactorily complete job related college courses. Other Benefits : Most employees work a 4/10 schedule. In addition, the City offers bereavement leave and jury duty. Miscellaneous Benefits : The City provides an interest-free loan program for the purchase of a computer, corrective eye surgery and a hearing aide device. The City of Vernon encourages you to log onto our website for the benefit details www.cityofvernon.org Closing Date/Time: 4/10/2024 11:59 PM Pacific
Mar 13, 2024
Full Time
Job Summary EMPLOYMENT OPPORTUNITY WITH THE CITY OF VERNON INFORMATION TECHNOLOGY ANALYST MONTHLY RANGE: $7,674 - $9,327* *PLUS, A 3% COST OF LIVING INCREASE EFFECTIVE JULY 14, 2024 FINAL FILING DEADLINE WEDNESDAY, APRIL 10, 2024, 11:59 P.M. OR WHEN WE RECEIVE THE FIRST 100 QUALIFIED APPLICATIONS, WHICHEVER OCCURS FIRST THIS RECRUITMENT IS TO FILL ONE FULL-TIME VACANCY IN THE INFORMATION TECHNOLOGY DIVISION AND TO ESTABLISH AN ELIGIBILITY LIST FOR FUTURE VACANCIES. SUMMARY: Under basic supervision, provides full technical support functions for City Information Technology (IT) network and communications systems; identifies and resolves problems; and maintains computer hardware and software systems, technology infrastructure, communications equipment, and peripherals. Essential Functions Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job flyer does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following: Maintains the network infrastructure, resources, access, and security for the IT Department; analyzes and resolves problems, and verifies the integrity, security, and effective performance of the network systems; performs work within scope of authority and training, and according to IT policies and procedures. Administers, updates, and maintains network servers; identifies and defines network problems, isolates errors, and implements technical solutions; works independently, and makes appropriate decisions based on experience and training. Monitors status, functionality, and utilization of network environment; resolves configuration, connectivity and traffic issues; monitors system firewalls, and identifies and resolves security and access issues. Documents all changes to network environment; assures optimum network performance, system integrity, and maximum uptime; performs backup and restore functions. Maintains work log of service requests, equipment malfunctions, software errors, failures, and technical configurations; identifies and reports trends and technical problems which need to be addressed by improved methodologies, procedures, and policies. Analyzes and resolves technical problems; notifies manager and other IT technicians of unusual problems and problem trends in order to provide improved IT services. Responds to help desk inquiries and requests for Information Technology (IT) services. Provides second-level technical support, training, and assistance to employees; explains IT issues, and implements solutions according to IT Department standards, guidelines, and procedures; follows up with users to verify the functionality of the users' systems. Installs, moves, updates, and integrates computers, workstations, system components, communications equipment, and peripherals; installs and configures software upgrades, enhancements, and revised functions; verifies performance of user's systems. Maintains and enforces all aspects of computer security procedures and standards. Supports the relationship between the City of Vernon and the general public by demonstrating courteous and cooperative behavior when interacting with visitors and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned. Minimum Qualifications Education, Training and Experience Guidelines: Bachelor's Degree in Computer Science, or related field; AND three years of network systems administration experience. Supplemental Information Knowledge of: Principles and practices of network administration, system access, and security procedures. Troubleshooting techniques for network operating domains, relational databases, and web- and windows-based software applications. Hardware, technologies, topologies, and administration protocols. Networked computer system environments and device capabilities. Maintenance standards for network operating systems and servers. Principles and protocols for the management of electronic information. IT access policies, and data security protocols. Telecommunications hardware and software systems. Skill in: Analyzing network problems, evaluating alternatives, and developing solutions based on findings. Maintaining network hardware, hubs, switches, routers, communications systems, and enterprise servers. Analyzing equipment and system malfunctions, troubleshooting computers and software applications, and solving technical problems involving multiple operating systems, applications, and platforms. Responding professionally, effectively, and efficiently to customer service requests. Assessing customer support needs, and implementing effective solutions. Using basic tools and procedures for repairing computers, equipment, and peripheral devices. Operating a personal computer utilizing specialized software, and entering information into a computer system with speed and accuracy. Establishing and maintaining cooperative working relationships with co-workers. Communicating effectively verbally and in writing. LICENSE AND CERTIFICATION REQUIREMENTS: A valid California State Driver’s License is required. PHYSICAL DEMANDS AND WORKING ENVIRONMENT: Work is performed in a standard office environment; may be required to bend, stoop, crawl, and navigate tight spaces. May be required to lift and carry items weighing up to 50 pounds. Requires vision capacity to perform fine calibrations and differentiate between colored wires. SELECTION PROCESS: Completed application packets will be reviewed and only the first 100 qualified applicants whose qualifications best meet or exceed the requirements of the position and needs of the City, will be invited to participate further in the selection process, the written exam is tentatively scheduled for the week of April 15th, 2024, and a virtual panel interview scheduled for the week April 29th, 2024. Candidates must be specific and complete in describing their qualifications for the position. Failure to state all pertinent information may lead to elimination from consideration. Applications must be submitted online . If you submit multiple applications, only the most recent application will be considered. Stating "see resume" is not an acceptable substitution for a completed application. To view the complete job description, please visit our website at www.cityofvernon.org . It is the applicant’s responsibility to notify the Human Resources Department of any changes to their contact information. CITY OF VERNON - HUMAN RESOURCES DEPARTMENT Lisette Grizzelle, Senior Human Resources Analyst lgrizzelle@cityofvernon.org (323) 583-8811, ext. 166 “The City of Vernon is an Equal Opportunity Employer” The City of Vernon offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental vision, life, and long term disability insurance. Retirement Benefit : Retirement benefits are provided by the California Public Employees' Retirement System (CalPERS): Effective January 1, 2013, newly hired non-safety employees who are new CalPERS members, as defined by the Public Employees' Pension Reform Act of 2013 ("PEPRA"), will be enrolled in the CalPERS 2% at 62 benefit formula. New members will be required to pay 7% as their member contribution. An employee who is a "classic" member of CalPERS, will be enrolled in the CalPERS 2.7% at 55 benefit formula. Classic employees urrently pay an 8% employee contribution and a 3% share of the employer contribution. Cafeteria Benefits Plan : The City offers a monthly allowance towards the purchase of a HMO, PPO or HSA medical plan for the employee and their family members. Any remaining amount can be used towards the purchase of a HMO or PPO Dental plan and Vision coverage for dependents. Vision coverage is included at no cost to the employee. Supplemental Insurance plans are available. Holiday pay : The City observes 13 holidays per calendar year. Bilingual pay : Employees in eligible positions who successfully demonstrate Spanish speaking skills would be eligible to receive an additional $275.00 a month. Vacation: Continuous Years of Service Vacation Hours Earned Bi-Weekly Accrual 1st year thru 4th year 80hrs; 3.08 accrual rate 5th year thru 9th year 100hrs; 3.85 accrual rate 10th year thru 14th year 120hrs; 4.62 accrual rate 15th year thru 24th year 160hrs; 6.16 accrual rate 25th year and more 190hrs; 7.31 accrual rate Sick Leave : All full-time employees shall accrue up to 80 hours of sick leave per calendar year, at a rate of 3.08 hours per pay period. Tuition Reimbursement : $2,200.00 is available to those who satisfactorily complete job related college courses. Other Benefits : Most employees work a 4/10 schedule. In addition, the City offers bereavement leave and jury duty. Miscellaneous Benefits : The City provides an interest-free loan program for the purchase of a computer, corrective eye surgery and a hearing aide device. The City of Vernon encourages you to log onto our website for the benefit details www.cityofvernon.org Closing Date/Time: 4/10/2024 11:59 PM Pacific
City of Tacoma, WA
Tacoma, Washington, United States
Position Description Please Note we are hiring for two separate positions. Position 1: Lead BASIS Administrator (Information Technology Analyst, Principal Technical) The City of Tacoma Information Technology department is seeking a Lead BASIS Administrator, Principal IT Analyst for a full-time position with the IT Application Operations team. As our Lead BASIS Administrator, you will lead implementation and support efforts on Tacoma’s enterprise applications, this position will work collaboratively with a team of IT analysts, system/data administrators, and internal customers to support mission critical applications across various technologies, platforms and City departments. They will also play an important role in utilizing technology to support the City's Racial Equity Action Plans (REAPs), outreach to vulnerable populations and promotion of equity initiatives. The incumbent will be responsible for leading a team of IT Analysts in all aspects of application administration and operations; implementation and integration of 3rd Party applications and ensuring system security. As the lead BASIS Administrator, you will have a strong attention to detail, possess excellent technical writing skill and clearly communicate to your team, customers, vendors, and leadership. You will need to work both independently and with your team and customers throughout our organization, to care for all our SAP systems and applications properly and professionally. You will lead projects and provide technical expertise and recommendations for system architecture and best practices. Responsibilities Include: Lead and mentor a team of 4 BASIS administrators. Provides technical expertise and strategies for SAP systems, applications, and databases and performs proactive intervention, to help ensure the best possible customer experience. Manage projects, individually and for team: plan, organize, and gather requirements, conduct meetings, document, perform research, develop work products, recommendations, and action plans. Develop, implement, and improve standards, guidelines, processes, and best practices for system security, maintaining the overall integrity of the applications and databases. Ensures a secure and healthy enterprise environment by actively monitoring systems and directing the application of security patches in a timely manner. Innovate by researching and evaluating new software functionality, building prototype solutions, and recommending the best technology solutions to meet the City’s business needs. Solve business challenges by effectively and efficiently communicating possible technical solutions. Position 2: Endpoint & Application Enablement Lead (Information Technology Analyst, Principal Technical) Under appropriate supervision, this position serves as the City’s technical expert/lead for enterprise Endpoint and Application Enablement service delivery. It plays a key role in guiding the direction and development of the City’s Endpoints. This position maintains, enhances, supports, and leads mission critical Endpoint and Application Enablement systems with a team of IT Analysts. In addition to the above responsibilities, this position plays a key role in helping to create and shape the City’s overall Endpoint strategic direction from both an architectural and implementation perspective. A key aspect will be to work with appropriate IT staff to make modifications to the existing Endpoint infrastructure, training, and support processes to align with that strategy. This position is a key component of our System Operations team. The individual will drive the innovation of our Endpoint devices and Application Enablement capabilities. Responsibilities Include: Lead team of Endpoint and Application Enablement IT Analysts on a daily basis. Perform lead level professional functions in Endpoint, Application Enablement, System Operations, System Architecture / Design, System Implementation, and project coordination. Serve as Technical Lead on assigned projects: plan, organize and assign work; conduct meetings; monitor schedules and team resourcing; perform research; develop work products; recommendations and action plans. Gathers and refines system requirements from customers; performs data and process analysis and designs technical specifications. Develops, implements, and improves Endpoint and Application enablement standards, guidelines, and best practices. Performs complex analysis on the impact of new requirements on Endpoint and Application enablement systems. Designs, develops, tests, deploys, and supports SCCM, Intune, BIG-IP, and other Endpoint / Application Enablement related systems. Determines best practices for implementing new Endpoint / Application Enablement systems and hardware. Generates quality standards and maintains overall integrity of the environment. Develops and maintains architectural documentation and solution roadmaps. Other duties as assigned in the System Operations space (Compute, Storage, Cloud, etc.) City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. The City of Tacoma offers a generous program of employee benefits: • Outstanding working conditions and an exceptional quality-of-life environment, including telework. • Medical coverage for eligible employees, spouses, and dependents, including children up to age 26. • Vision care with VSP for employees and eligible dependents enrolled in the Regence PPO medical plan with vision benefits. • Dental coverage for eligible employees and their elected dependents, including dependent children up to the age of 26. • Deferred compensation allowing tax-deferred savings as authorized under Section 457 of the IRS Code. • Personal time off. • Paid holidays. • Flexible schedules. • A great pension plan. Qualifications Equivalent combination to: Bachelors degree in computer science or related field and six or more years directly related information technology work experience. Project management experience is preferred. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS Some positions may require a valid Washington State Driver's License at time of appointment with maintenance thereafter. Some positions may require incumbents to successfully pass a Criminal Justice Information Services (CJIS) background check. Positions assigned to the Tacoma Police Department may require additional background checks which may include fingerprinting and/or a polygraph test. Knowledge & Skills Expert knowledge of computer technology principles, their application, and troubleshooting techniques. Expert knowledge of specialized technologies, such as applications, tools, systems, and/or databases. Expert knowledge of system security systems, backup, disaster recovery and related processes. Expert knowledge of data and system security, and other similar technical processes. Expert knowledge in detecting, diagnosing and correcting the source of errors in logs. Knowledge of principles and concepts of total quality and problem solving methods. Skill in applying advanced technical knowledge to evaluate and resolve complex tasks such as planning and directing projects, conducting capacity planning, coordinating or facilitating the installations of complex systems, hardware, software application interfaces or applications. Ability to follow direction under broad guidelines, explore and evaluate technical directions. Understand concepts of information technology including computers, peripherals, operating systems and applications. Understands and applies principles and practices of leadership, motivation and teambuilding. Skill in programming and the understanding of development and design best practices. Excellent communications skills; understand, follow and give oral and written directions. Work confidentially and with discretion. Meet project schedules and timelines. Troubleshooting and problem-solving skills. Accurately analyze situations and follow an effective course of action. Adept at estimating the level of effort and resources for technical projects within a minimal tolerance, and coordinating technical projects. Consultation and vendor relationship skills. Maintain technical fluency through journals and periodicals. Skill in maintaining appropriate technical documentation. Skill in conveying technical information to non-technical users. Interpersonal skills using tact, patience and courtesy. Concepts and principles of coaching and mentoring. Expert skill in handling multiple competing priorities. Establish and maintain effective working relationships with others. Customer service skills. Skill in providing user support. Skill in working with a variety of individuals from diverse backgrounds. Develop and conduct presentations. Conduct interviews and facilitate meetings. Selection Process & Supplemental Information To be considered for this career opportunity: Please apply online and attach the following : A detailed Resume Cover Letter that includes job experience, major responsibilities and accomplishments related to this position In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. Applications received without the required resume, cover letter, will not progress in the selection process. Candidates who are eligible for Veteran's Preference scoring criteria must attach a copy of their DD-214 member copy 4, (proof of military discharge form) at time of application, to be eligible for review for Veteran's Preference points, with redacted birth date and social security numbers. Examination Process: This is a competitive selection process. Applicants must submit a resume and cover letter. Applicants who meet the minimum qualifications will have their responses to Supplemental Questions # 7-14 reviewed and scored by a committee of subject matter experts, as the Experience and Training Test. It is the responsibility of the applicants to adequately describe all pertinent experience and training. Please make sure you read the questions and provide complete informative answers. DO NOT respond with "see resume" in lieu of answering these questions; this will result in a failing score. Reference checks will be conducted on final candidates and appointment is subject to passing a background check. This position is covered by a Labor Agreement between the City of Tacoma and Local 120. New employees must successfully complete a nine-month probationary period prior to obtaining permanent status in this classification. The City of Tacoma Tacoma is a mid-sized urban port city that sits along the Puget Sound with a population of nearly 210,000. The third largest city in the state of Washington, it is a diverse, progressive international gateway to the Pacific Rim. When you work for the City of Tacoma, you'll have the opportunity to enjoy a healthy work/life balance, the potential for flexible schedules with some job classifications, continuing education programs, leadership pathways, wellness incentives and a total rewards benefits program. We welcome you to take a look at our website and discover how the City of Tacoma can make your next career move part of our combined destiny: http://www.cityoftacoma.org/ http://www.traveltacoma.com/ The City of Tacoma believes that each employee makes a significant contribution to our success. This job description is designed to outline primary duties, qualifications and job scope. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Communication from the City of Tacoma: We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. For assistance with the NEOGOV application process, or questions regarding this job announcement, please call Human Resources at (253) 591.5400 before 4:00 pm of the closing date of the job announcement. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 4/8/2024 5:00 PM Pacific
Mar 29, 2024
Full Time
Position Description Please Note we are hiring for two separate positions. Position 1: Lead BASIS Administrator (Information Technology Analyst, Principal Technical) The City of Tacoma Information Technology department is seeking a Lead BASIS Administrator, Principal IT Analyst for a full-time position with the IT Application Operations team. As our Lead BASIS Administrator, you will lead implementation and support efforts on Tacoma’s enterprise applications, this position will work collaboratively with a team of IT analysts, system/data administrators, and internal customers to support mission critical applications across various technologies, platforms and City departments. They will also play an important role in utilizing technology to support the City's Racial Equity Action Plans (REAPs), outreach to vulnerable populations and promotion of equity initiatives. The incumbent will be responsible for leading a team of IT Analysts in all aspects of application administration and operations; implementation and integration of 3rd Party applications and ensuring system security. As the lead BASIS Administrator, you will have a strong attention to detail, possess excellent technical writing skill and clearly communicate to your team, customers, vendors, and leadership. You will need to work both independently and with your team and customers throughout our organization, to care for all our SAP systems and applications properly and professionally. You will lead projects and provide technical expertise and recommendations for system architecture and best practices. Responsibilities Include: Lead and mentor a team of 4 BASIS administrators. Provides technical expertise and strategies for SAP systems, applications, and databases and performs proactive intervention, to help ensure the best possible customer experience. Manage projects, individually and for team: plan, organize, and gather requirements, conduct meetings, document, perform research, develop work products, recommendations, and action plans. Develop, implement, and improve standards, guidelines, processes, and best practices for system security, maintaining the overall integrity of the applications and databases. Ensures a secure and healthy enterprise environment by actively monitoring systems and directing the application of security patches in a timely manner. Innovate by researching and evaluating new software functionality, building prototype solutions, and recommending the best technology solutions to meet the City’s business needs. Solve business challenges by effectively and efficiently communicating possible technical solutions. Position 2: Endpoint & Application Enablement Lead (Information Technology Analyst, Principal Technical) Under appropriate supervision, this position serves as the City’s technical expert/lead for enterprise Endpoint and Application Enablement service delivery. It plays a key role in guiding the direction and development of the City’s Endpoints. This position maintains, enhances, supports, and leads mission critical Endpoint and Application Enablement systems with a team of IT Analysts. In addition to the above responsibilities, this position plays a key role in helping to create and shape the City’s overall Endpoint strategic direction from both an architectural and implementation perspective. A key aspect will be to work with appropriate IT staff to make modifications to the existing Endpoint infrastructure, training, and support processes to align with that strategy. This position is a key component of our System Operations team. The individual will drive the innovation of our Endpoint devices and Application Enablement capabilities. Responsibilities Include: Lead team of Endpoint and Application Enablement IT Analysts on a daily basis. Perform lead level professional functions in Endpoint, Application Enablement, System Operations, System Architecture / Design, System Implementation, and project coordination. Serve as Technical Lead on assigned projects: plan, organize and assign work; conduct meetings; monitor schedules and team resourcing; perform research; develop work products; recommendations and action plans. Gathers and refines system requirements from customers; performs data and process analysis and designs technical specifications. Develops, implements, and improves Endpoint and Application enablement standards, guidelines, and best practices. Performs complex analysis on the impact of new requirements on Endpoint and Application enablement systems. Designs, develops, tests, deploys, and supports SCCM, Intune, BIG-IP, and other Endpoint / Application Enablement related systems. Determines best practices for implementing new Endpoint / Application Enablement systems and hardware. Generates quality standards and maintains overall integrity of the environment. Develops and maintains architectural documentation and solution roadmaps. Other duties as assigned in the System Operations space (Compute, Storage, Cloud, etc.) City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. The City of Tacoma offers a generous program of employee benefits: • Outstanding working conditions and an exceptional quality-of-life environment, including telework. • Medical coverage for eligible employees, spouses, and dependents, including children up to age 26. • Vision care with VSP for employees and eligible dependents enrolled in the Regence PPO medical plan with vision benefits. • Dental coverage for eligible employees and their elected dependents, including dependent children up to the age of 26. • Deferred compensation allowing tax-deferred savings as authorized under Section 457 of the IRS Code. • Personal time off. • Paid holidays. • Flexible schedules. • A great pension plan. Qualifications Equivalent combination to: Bachelors degree in computer science or related field and six or more years directly related information technology work experience. Project management experience is preferred. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS Some positions may require a valid Washington State Driver's License at time of appointment with maintenance thereafter. Some positions may require incumbents to successfully pass a Criminal Justice Information Services (CJIS) background check. Positions assigned to the Tacoma Police Department may require additional background checks which may include fingerprinting and/or a polygraph test. Knowledge & Skills Expert knowledge of computer technology principles, their application, and troubleshooting techniques. Expert knowledge of specialized technologies, such as applications, tools, systems, and/or databases. Expert knowledge of system security systems, backup, disaster recovery and related processes. Expert knowledge of data and system security, and other similar technical processes. Expert knowledge in detecting, diagnosing and correcting the source of errors in logs. Knowledge of principles and concepts of total quality and problem solving methods. Skill in applying advanced technical knowledge to evaluate and resolve complex tasks such as planning and directing projects, conducting capacity planning, coordinating or facilitating the installations of complex systems, hardware, software application interfaces or applications. Ability to follow direction under broad guidelines, explore and evaluate technical directions. Understand concepts of information technology including computers, peripherals, operating systems and applications. Understands and applies principles and practices of leadership, motivation and teambuilding. Skill in programming and the understanding of development and design best practices. Excellent communications skills; understand, follow and give oral and written directions. Work confidentially and with discretion. Meet project schedules and timelines. Troubleshooting and problem-solving skills. Accurately analyze situations and follow an effective course of action. Adept at estimating the level of effort and resources for technical projects within a minimal tolerance, and coordinating technical projects. Consultation and vendor relationship skills. Maintain technical fluency through journals and periodicals. Skill in maintaining appropriate technical documentation. Skill in conveying technical information to non-technical users. Interpersonal skills using tact, patience and courtesy. Concepts and principles of coaching and mentoring. Expert skill in handling multiple competing priorities. Establish and maintain effective working relationships with others. Customer service skills. Skill in providing user support. Skill in working with a variety of individuals from diverse backgrounds. Develop and conduct presentations. Conduct interviews and facilitate meetings. Selection Process & Supplemental Information To be considered for this career opportunity: Please apply online and attach the following : A detailed Resume Cover Letter that includes job experience, major responsibilities and accomplishments related to this position In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. Applications received without the required resume, cover letter, will not progress in the selection process. Candidates who are eligible for Veteran's Preference scoring criteria must attach a copy of their DD-214 member copy 4, (proof of military discharge form) at time of application, to be eligible for review for Veteran's Preference points, with redacted birth date and social security numbers. Examination Process: This is a competitive selection process. Applicants must submit a resume and cover letter. Applicants who meet the minimum qualifications will have their responses to Supplemental Questions # 7-14 reviewed and scored by a committee of subject matter experts, as the Experience and Training Test. It is the responsibility of the applicants to adequately describe all pertinent experience and training. Please make sure you read the questions and provide complete informative answers. DO NOT respond with "see resume" in lieu of answering these questions; this will result in a failing score. Reference checks will be conducted on final candidates and appointment is subject to passing a background check. This position is covered by a Labor Agreement between the City of Tacoma and Local 120. New employees must successfully complete a nine-month probationary period prior to obtaining permanent status in this classification. The City of Tacoma Tacoma is a mid-sized urban port city that sits along the Puget Sound with a population of nearly 210,000. The third largest city in the state of Washington, it is a diverse, progressive international gateway to the Pacific Rim. When you work for the City of Tacoma, you'll have the opportunity to enjoy a healthy work/life balance, the potential for flexible schedules with some job classifications, continuing education programs, leadership pathways, wellness incentives and a total rewards benefits program. We welcome you to take a look at our website and discover how the City of Tacoma can make your next career move part of our combined destiny: http://www.cityoftacoma.org/ http://www.traveltacoma.com/ The City of Tacoma believes that each employee makes a significant contribution to our success. This job description is designed to outline primary duties, qualifications and job scope. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Communication from the City of Tacoma: We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. For assistance with the NEOGOV application process, or questions regarding this job announcement, please call Human Resources at (253) 591.5400 before 4:00 pm of the closing date of the job announcement. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 4/8/2024 5:00 PM Pacific
State of Missouri
Jefferson City, Missouri, United States
POSITION TITLE: Information Technology Analyst I (Part Time) Jefferson City, MO Commensurate with education and experience LOCATION: SALARY: The State Auditor's Office is seeking an experienced Information Technology Analyst I whose primary purpose is to develop software and server based applications. This position is a unique opportunity for an individual who wants to make a difference in a smaller agency working in multiple areas: application support, web design, programming, project management, database administration, and software development. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: This description may not include all of the duties, knowledge, skills, or abilities associated with this position. This is an intermediate-level software development position for the Auditor's Office. The ability to develop server based applications using Microsoft.Net , Visual Studio, MVC design pattern and Javascript is required. Experience developing using a model-view-controller architecture is desirable. Candidates must have strong verbal and written communication skills, exceptional organizational and analytical skills, and be able to work effectively in a team environment. JOB KNOWLEDGE, SKILLS, AND ABILITIES: > Ability to conduct oneself in a professional manner > Knowledge of information system principles, concepts, and controls > Knowledge of or ability to understand general and application controls > Ability to communicate effectively orally and in writing > Ability to read, comprehend, and analyze information > Ability to work under pressure and meet frequent deadlines > Ability to accept increasing responsibilities and to reach for additional responsibilities when appropriate > Ability to effectively manage multiple priorities on a concurrent basis QUALIFICATIONS: Graduation from an accredited college or university with an Associate's degree or higher in computer science or closely related field with a minimum of 15 credit hours in computer application development and/or web technologies. APPLICATION PROCESS: In order to be considered for this position, please submit employment application, cover letter, resume, copy of transcripts and contact information for three professional references to: Office of the Missouri State Auditor ATTN: Human Resources P.O. Box 869 Jefferson City, MO 65102 Fax: (573) 751-7901 Email: recruiter@auditor.mo.gov Closing Date/Time: 2024-04-26
Mar 28, 2024
Part Time
POSITION TITLE: Information Technology Analyst I (Part Time) Jefferson City, MO Commensurate with education and experience LOCATION: SALARY: The State Auditor's Office is seeking an experienced Information Technology Analyst I whose primary purpose is to develop software and server based applications. This position is a unique opportunity for an individual who wants to make a difference in a smaller agency working in multiple areas: application support, web design, programming, project management, database administration, and software development. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: This description may not include all of the duties, knowledge, skills, or abilities associated with this position. This is an intermediate-level software development position for the Auditor's Office. The ability to develop server based applications using Microsoft.Net , Visual Studio, MVC design pattern and Javascript is required. Experience developing using a model-view-controller architecture is desirable. Candidates must have strong verbal and written communication skills, exceptional organizational and analytical skills, and be able to work effectively in a team environment. JOB KNOWLEDGE, SKILLS, AND ABILITIES: > Ability to conduct oneself in a professional manner > Knowledge of information system principles, concepts, and controls > Knowledge of or ability to understand general and application controls > Ability to communicate effectively orally and in writing > Ability to read, comprehend, and analyze information > Ability to work under pressure and meet frequent deadlines > Ability to accept increasing responsibilities and to reach for additional responsibilities when appropriate > Ability to effectively manage multiple priorities on a concurrent basis QUALIFICATIONS: Graduation from an accredited college or university with an Associate's degree or higher in computer science or closely related field with a minimum of 15 credit hours in computer application development and/or web technologies. APPLICATION PROCESS: In order to be considered for this position, please submit employment application, cover letter, resume, copy of transcripts and contact information for three professional references to: Office of the Missouri State Auditor ATTN: Human Resources P.O. Box 869 Jefferson City, MO 65102 Fax: (573) 751-7901 Email: recruiter@auditor.mo.gov Closing Date/Time: 2024-04-26
Sacramento County, CA
Sacramento, California, United States
The Position Come join one of Forbes Magazine's Best Employers! There is an additional 3.35% Management Differential which is added to the posted salary for this class This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 4/8/2024, 4/29/2024 (Final) Plans, organizes, directs, evaluates and supervises the activities of a group of professional information technology (IT) staff in one or more of the following technology disciplines: Application Development and Support, Business Systems, Radio, Network, Telephony, Database, Server and Platform Technologies, Geographic Information Systems and/or other area performing professional, analytical information technology duties; performs the most complex work assigned to the classification series; and performs related duties as assigned. Examples of Knowledge and Abilities Knowledge of Principles and practices of public administration; including, budgeting, staff development, customer service and human resource management Principles and practices of supervision, training, and performance management Principles and practices of effective team building, team leadership, and conflict resolution Advanced operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program Advanced information technology development lifecycle and design principles, methods and techniques used in designing, developing, testing, implementing and managing information technology solutions Computer hardware and software systems similar to those being used by Sacramento County, including business applications, operating systems, network systems and geographic information systems Advanced project/program management principles and techniques Advanced methods and techniques of evaluating business need requirements to provide technology solutions Operational characteristics of local and wide area network systems Operational characteristics of communication systems, equipment and devices Operational characteristics of geographic information systems Information security systems and methodologies Principles and methods of troubleshooting computer hardware, software, applications and network problems Methods and techniques of developing and presenting technical documentation and training materials IT Strategic Planning process Ability to Organize, implement, direct and supervise the work of subordinate employees who perform professional information technology work Provide a highly advanced level of professional support in assigned technology systems area(s) Train and motivate staff Evaluate and resolve a broad range of problems utilizing limited resources Analyze technical and business operations, reports and special projects; identify and interpret technical and numerical information; identify problems and/or areas of improvement, recommend solutions such as new or revised operational and technical policy and procedures, and make effective decisions in a timely manner Develop work plans and methods to ensure that assigned work areas are functioning in the most effective and efficient manner Prepare and maintain comprehensive procedures manuals and documentation, technical reports, and correspondence Assist with development and administration of the budget for the assigned unit Coordinate and manage a variety of information technology tasks and projects Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations Communicate technical information to a wide variety of users Interpret and apply complex and technical information pertaining to computer and network systems Adapt quickly to changes in policies, procedures, assignments, and work locations Communicate effectively, both verbally and in writing Establish and maintain effective working relationships with those encountered during the course of the work Maintain the confidentiality of information Analyze and prepare technical reports Create project management documentation including but not limited to project charters, project management plan, project schedules, milestones, resource plan, risk plan, and communication plan Create time and cost estimates and life-cycle cost analysis (cost-benefit analysis) as required by the project Employment Qualifications Minimum Qualifications A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, Geographic Information Systems, or other field closely related to the intent of the class. AND Four (4) years of full-time paid professional experience in one or more of the following fields of systems analysis, systems engineering, programming, database administration/analysis or operations, maintaining or implementing automated mapping and/or geographic information systems. Note: Professional experience that demonstrates the ability to perform analytical duties above the required four years of full-time experience in assigned technology areas may be substituted for the required education on a year-for-year basis (2080 hours paid experience equal one year of education). Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. FOR APPLICANTS WITH DISABILITIES ONLY: Every effort is made to provide reasonable accommodations to disabled applicants such as in the selection of test sites, aides, or other equipment which permits the disabled applicants to compete in the examination process. Applicants with disabilities requesting an applicable ADA testing accommodation must complete a Reasonable Accommodation Request Form filled out and signed by the applicant and their doctor. This form must be submitted to the Disability Compliance Office, 700 H Street, Room 5720, Sacramento, CA 95814, by the cut-off date or final filing date as listed in this job announcement. Download the Reasonable Accommodation Request Form by clicking here or contact by mail or in person the Sacramento County Employment Services Division or Disability Compliance Office. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586 . Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 4/29/2024 5:00 PM Pacific
Mar 19, 2024
The Position Come join one of Forbes Magazine's Best Employers! There is an additional 3.35% Management Differential which is added to the posted salary for this class This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 4/8/2024, 4/29/2024 (Final) Plans, organizes, directs, evaluates and supervises the activities of a group of professional information technology (IT) staff in one or more of the following technology disciplines: Application Development and Support, Business Systems, Radio, Network, Telephony, Database, Server and Platform Technologies, Geographic Information Systems and/or other area performing professional, analytical information technology duties; performs the most complex work assigned to the classification series; and performs related duties as assigned. Examples of Knowledge and Abilities Knowledge of Principles and practices of public administration; including, budgeting, staff development, customer service and human resource management Principles and practices of supervision, training, and performance management Principles and practices of effective team building, team leadership, and conflict resolution Advanced operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program Advanced information technology development lifecycle and design principles, methods and techniques used in designing, developing, testing, implementing and managing information technology solutions Computer hardware and software systems similar to those being used by Sacramento County, including business applications, operating systems, network systems and geographic information systems Advanced project/program management principles and techniques Advanced methods and techniques of evaluating business need requirements to provide technology solutions Operational characteristics of local and wide area network systems Operational characteristics of communication systems, equipment and devices Operational characteristics of geographic information systems Information security systems and methodologies Principles and methods of troubleshooting computer hardware, software, applications and network problems Methods and techniques of developing and presenting technical documentation and training materials IT Strategic Planning process Ability to Organize, implement, direct and supervise the work of subordinate employees who perform professional information technology work Provide a highly advanced level of professional support in assigned technology systems area(s) Train and motivate staff Evaluate and resolve a broad range of problems utilizing limited resources Analyze technical and business operations, reports and special projects; identify and interpret technical and numerical information; identify problems and/or areas of improvement, recommend solutions such as new or revised operational and technical policy and procedures, and make effective decisions in a timely manner Develop work plans and methods to ensure that assigned work areas are functioning in the most effective and efficient manner Prepare and maintain comprehensive procedures manuals and documentation, technical reports, and correspondence Assist with development and administration of the budget for the assigned unit Coordinate and manage a variety of information technology tasks and projects Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations Communicate technical information to a wide variety of users Interpret and apply complex and technical information pertaining to computer and network systems Adapt quickly to changes in policies, procedures, assignments, and work locations Communicate effectively, both verbally and in writing Establish and maintain effective working relationships with those encountered during the course of the work Maintain the confidentiality of information Analyze and prepare technical reports Create project management documentation including but not limited to project charters, project management plan, project schedules, milestones, resource plan, risk plan, and communication plan Create time and cost estimates and life-cycle cost analysis (cost-benefit analysis) as required by the project Employment Qualifications Minimum Qualifications A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, Geographic Information Systems, or other field closely related to the intent of the class. AND Four (4) years of full-time paid professional experience in one or more of the following fields of systems analysis, systems engineering, programming, database administration/analysis or operations, maintaining or implementing automated mapping and/or geographic information systems. Note: Professional experience that demonstrates the ability to perform analytical duties above the required four years of full-time experience in assigned technology areas may be substituted for the required education on a year-for-year basis (2080 hours paid experience equal one year of education). Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. FOR APPLICANTS WITH DISABILITIES ONLY: Every effort is made to provide reasonable accommodations to disabled applicants such as in the selection of test sites, aides, or other equipment which permits the disabled applicants to compete in the examination process. Applicants with disabilities requesting an applicable ADA testing accommodation must complete a Reasonable Accommodation Request Form filled out and signed by the applicant and their doctor. This form must be submitted to the Disability Compliance Office, 700 H Street, Room 5720, Sacramento, CA 95814, by the cut-off date or final filing date as listed in this job announcement. Download the Reasonable Accommodation Request Form by clicking here or contact by mail or in person the Sacramento County Employment Services Division or Disability Compliance Office. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586 . Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 4/29/2024 5:00 PM Pacific
Description THE COUNTY OF EL DORADO The County of El Dorado is committed to promoting the power of public service by fostering a diverse and collaborative workplace where employees are empowered, respected and valued. The dedicated efforts taken by the Board of Supervisors continues to promote El Dorado County as a competitive employer that is committed to recruiting and retaining qualified employees by advocating for competitive salaries and excellent benefits. The County of El Dorado is also supportive of providing telework opportunities for employees consistent with business needs and in accordance with Board of Supervisors Policy E-12 - Telecommuting. INFORMATION TECHNOLOGIES DEPARTMENT The Department of Information Technologies provides a wide range of creative, practical technology solutions and services to the County of El Dorado. The Department has an overall budget of over $13 million and is organized into five units that employ more than 45 professional and technical staff. The Department is in the throes of exciting yet complex transformative initiatives including the County's transition to more cloud-based systems, Master Data Management, and Data Governance. THE OPPORTUNITY This role entails the strategic organization, delegation, and oversight of our staff’s tasks. Candidates should be adept at independently tackling a wide array of sophisticated IT Analyst responsibilities at a high level of expertise. The role demands a comprehensive understanding and proven mastery of specific technologies, coupled with the capacity to initiate actions and make discerning decisions within a defined structure. You will be steering a team through multifaceted projects that cut across various organizational and technological boundaries. Join us and play a crucial role in driving our IT endeavors forward. The selected candidate will have the opportunity to: Participate in County-wide technology security program which includes, but is not limited to, security awareness, risk assessment, business impact analysis, disaster recovery, and business resumption. Monitor the integrity and security of County networks and all related components, including human element, physical and virtual servers, domain controllers, desktops, laptops, printers and other devices which utilize the County network. Scan and monitor network activity, filters malicious activity and virus probability. Conduct continuous analysis to identify network and system security vulnerabilities. Assist in development, coordination, and maintenance of policies related to Local Area Network, Wide Area Network, mainframe, and desktop information security issues. Make recommendations of solutions to ensure requirements are met for systems and/or applications. For a full description of duties and responsibilities please review the job description here . T HE IDEAL CANDIDATE The ideal candidate will have 4-6 years of experience in the following skill sets: Supervision of computer systems infrastructure teams Large-scale VMWare ESXi virtualization platform deployments and administration VMWare VSAN storage, iSCSI SAN storage experience On-prem Active Directory & Azure Active Directory administration Advanced systems administration using PowerShell scripting Microsoft M365 configuration & administration MS SQL installation, configuration & administration Data backup systems and disaster recovery architecture Technical leadership & mentoring of technical teams experience Practical experience planning and leading complex technical projects Dell VxRail experience a plus VMWare NSX-T experience is a plus Education & Experience Requirements (typing "See Resume" in application will not be accepted) A combination of the required experience, education, and training that would provide the essential knowledge, skills, and abilities is qualifying; however, education may not solely substitute for the required experience. Equivalent to graduation from a four-year college or university with major coursework in computer science, information systems, or a closely related field AND; Seven (7) years of experience working in one or more of the following fields: systems analysis, systems engineering, programming, data or database administration or analysis, operating systems, office systems, network analysis or management or similar field, in a multi-platform information systems environment. At least one year shall include project management and lead direction of staff; OR Three (3) years of experience at the level equivalent to the County’s class of Information Technology Analyst III. OR Three (3) years of experience at the level equivalent to the County’s class of Information Technology Analyst II or Application Analyst II as a Project/Team Leader. OR Three (3) years of experience at the level equivalent to the County’s class of Information Customer Service III as a Project/Team Leader Click here to view the minimum qualifications for Information Technology Supervisor as well as physical, environmental, and working conditions. SUBMIT YOUR APPLICATION Apply online by clicking the 'Apply' link at the top of this announcement. When your online application and responses to the required supplemental questions are complete, click 'Accept'. If you have any questions regarding this recruitment, contact Britton Daniels in Human Resources at britton.daniels@edcgov.us. RECRUITMENT PROCESS The Human Resources Department will screen all applications to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment process. Training and Experience Evaluation A training and experience evaluation will be utilized to determine an applicant's ability to continue in the recruitment process ranking for referral to specific vacancies. Based upon the information in the application and/or responses to supplemental questions, the applicant's education, training and experience will be evaluated using a pre-determined formula. Supplemental questions play an integral role in this recruitment process. Please take the time to provide thoughtful and thorough responses. The information you provide may be used to determine your ranking for referral to specific vacancies. All work experience that is described or included in your response(s) MUST be included in the "Work Experience" section of your application. Do not refer to a resume or other documentation. For more information on the recruitment process, click here . Based on the department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION The County of El Dorado is recruiting applicants for Information Technologies Supervisor. This recruitment will establish a list for the purpose of filling current and future full time, part time, limited term and extra help vacancies for at least three (3) months. In accordance with Personnel Rules 1103.1 and 1105.1, an extra help or limited term employee may be transitioned into a regular employee if the department in which the employee works has a vacant allocated position for the same classification as held by the extra help or limited term employee and the appointing authority requests such transfer. We currently have the following vacancies: One (1) full-time vacancy in the Information Technologies Department, located in Placerville, CA. Click here for Frequently Asked Questions. The County of El Dorado is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply. Many job classifications require pre-employment medical screening. Depending on the job classification, medical screening may include drug testing; a positive test may result in the revocation of an employment offer. Not just rustic mining towns and historic sites - Today El Dorado County is a year-round vacation destination overflowing with outdoor adventure, inviting agritourism locations, enriching family activities, and a proud Gold Rush history. Escape the traffic and smog because El Dorado County is just: 40 miles from Downtown Sacramento 50 miles from Sacramento Airport 129 miles to San Francisco Here are a few of the many activities and events available throughout El Dorado County: Hiking, Camping, Fishing, Boating, and Watersports Skiing and Snowboarding Live Music and Music Festivals Local Craft Breweries and Wineries El Dorado County Fair Placerville Speedway Farm to Fork Restaurants Local Shopping Gems Employees who are buying a home in El Dorado County may qualify for down payment assistance. Click here for more information. CHECK OUT OUR VIDEO TO LEARN MORE! The County of El Dorado is committed to providing a comprehensive, flexible benefits program to meet your needs! For your Health and Well-Being: Medical Dental Vision Flexible Spending Accounts - FSA & HSA Employee Assistance Program (EAP) Basic Life Insurance Long Term Disability (LTD) Discounts on gym memberships For your Financial Future: CalPERSRetirement Deferred Compensation (457) Plans Optional Life Insurance For your Work/Life Balance: Paid Holidays Floating Holidays Vacation and sick leave accruals To learn more about the benefits offered by the County of El Dorado please visit our website located here . Extra help employees are not considered regular employees, therefore do not attain civil service status, and do not receive benefits or paid leaves; however, they do accrue sick leave consistent with the law. Closing Date/Time: 4/1/2024 12:00 AM Pacific
Mar 16, 2024
Full Time
Description THE COUNTY OF EL DORADO The County of El Dorado is committed to promoting the power of public service by fostering a diverse and collaborative workplace where employees are empowered, respected and valued. The dedicated efforts taken by the Board of Supervisors continues to promote El Dorado County as a competitive employer that is committed to recruiting and retaining qualified employees by advocating for competitive salaries and excellent benefits. The County of El Dorado is also supportive of providing telework opportunities for employees consistent with business needs and in accordance with Board of Supervisors Policy E-12 - Telecommuting. INFORMATION TECHNOLOGIES DEPARTMENT The Department of Information Technologies provides a wide range of creative, practical technology solutions and services to the County of El Dorado. The Department has an overall budget of over $13 million and is organized into five units that employ more than 45 professional and technical staff. The Department is in the throes of exciting yet complex transformative initiatives including the County's transition to more cloud-based systems, Master Data Management, and Data Governance. THE OPPORTUNITY This role entails the strategic organization, delegation, and oversight of our staff’s tasks. Candidates should be adept at independently tackling a wide array of sophisticated IT Analyst responsibilities at a high level of expertise. The role demands a comprehensive understanding and proven mastery of specific technologies, coupled with the capacity to initiate actions and make discerning decisions within a defined structure. You will be steering a team through multifaceted projects that cut across various organizational and technological boundaries. Join us and play a crucial role in driving our IT endeavors forward. The selected candidate will have the opportunity to: Participate in County-wide technology security program which includes, but is not limited to, security awareness, risk assessment, business impact analysis, disaster recovery, and business resumption. Monitor the integrity and security of County networks and all related components, including human element, physical and virtual servers, domain controllers, desktops, laptops, printers and other devices which utilize the County network. Scan and monitor network activity, filters malicious activity and virus probability. Conduct continuous analysis to identify network and system security vulnerabilities. Assist in development, coordination, and maintenance of policies related to Local Area Network, Wide Area Network, mainframe, and desktop information security issues. Make recommendations of solutions to ensure requirements are met for systems and/or applications. For a full description of duties and responsibilities please review the job description here . T HE IDEAL CANDIDATE The ideal candidate will have 4-6 years of experience in the following skill sets: Supervision of computer systems infrastructure teams Large-scale VMWare ESXi virtualization platform deployments and administration VMWare VSAN storage, iSCSI SAN storage experience On-prem Active Directory & Azure Active Directory administration Advanced systems administration using PowerShell scripting Microsoft M365 configuration & administration MS SQL installation, configuration & administration Data backup systems and disaster recovery architecture Technical leadership & mentoring of technical teams experience Practical experience planning and leading complex technical projects Dell VxRail experience a plus VMWare NSX-T experience is a plus Education & Experience Requirements (typing "See Resume" in application will not be accepted) A combination of the required experience, education, and training that would provide the essential knowledge, skills, and abilities is qualifying; however, education may not solely substitute for the required experience. Equivalent to graduation from a four-year college or university with major coursework in computer science, information systems, or a closely related field AND; Seven (7) years of experience working in one or more of the following fields: systems analysis, systems engineering, programming, data or database administration or analysis, operating systems, office systems, network analysis or management or similar field, in a multi-platform information systems environment. At least one year shall include project management and lead direction of staff; OR Three (3) years of experience at the level equivalent to the County’s class of Information Technology Analyst III. OR Three (3) years of experience at the level equivalent to the County’s class of Information Technology Analyst II or Application Analyst II as a Project/Team Leader. OR Three (3) years of experience at the level equivalent to the County’s class of Information Customer Service III as a Project/Team Leader Click here to view the minimum qualifications for Information Technology Supervisor as well as physical, environmental, and working conditions. SUBMIT YOUR APPLICATION Apply online by clicking the 'Apply' link at the top of this announcement. When your online application and responses to the required supplemental questions are complete, click 'Accept'. If you have any questions regarding this recruitment, contact Britton Daniels in Human Resources at britton.daniels@edcgov.us. RECRUITMENT PROCESS The Human Resources Department will screen all applications to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment process. Training and Experience Evaluation A training and experience evaluation will be utilized to determine an applicant's ability to continue in the recruitment process ranking for referral to specific vacancies. Based upon the information in the application and/or responses to supplemental questions, the applicant's education, training and experience will be evaluated using a pre-determined formula. Supplemental questions play an integral role in this recruitment process. Please take the time to provide thoughtful and thorough responses. The information you provide may be used to determine your ranking for referral to specific vacancies. All work experience that is described or included in your response(s) MUST be included in the "Work Experience" section of your application. Do not refer to a resume or other documentation. For more information on the recruitment process, click here . Based on the department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION The County of El Dorado is recruiting applicants for Information Technologies Supervisor. This recruitment will establish a list for the purpose of filling current and future full time, part time, limited term and extra help vacancies for at least three (3) months. In accordance with Personnel Rules 1103.1 and 1105.1, an extra help or limited term employee may be transitioned into a regular employee if the department in which the employee works has a vacant allocated position for the same classification as held by the extra help or limited term employee and the appointing authority requests such transfer. We currently have the following vacancies: One (1) full-time vacancy in the Information Technologies Department, located in Placerville, CA. Click here for Frequently Asked Questions. The County of El Dorado is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply. Many job classifications require pre-employment medical screening. Depending on the job classification, medical screening may include drug testing; a positive test may result in the revocation of an employment offer. Not just rustic mining towns and historic sites - Today El Dorado County is a year-round vacation destination overflowing with outdoor adventure, inviting agritourism locations, enriching family activities, and a proud Gold Rush history. Escape the traffic and smog because El Dorado County is just: 40 miles from Downtown Sacramento 50 miles from Sacramento Airport 129 miles to San Francisco Here are a few of the many activities and events available throughout El Dorado County: Hiking, Camping, Fishing, Boating, and Watersports Skiing and Snowboarding Live Music and Music Festivals Local Craft Breweries and Wineries El Dorado County Fair Placerville Speedway Farm to Fork Restaurants Local Shopping Gems Employees who are buying a home in El Dorado County may qualify for down payment assistance. Click here for more information. CHECK OUT OUR VIDEO TO LEARN MORE! The County of El Dorado is committed to providing a comprehensive, flexible benefits program to meet your needs! For your Health and Well-Being: Medical Dental Vision Flexible Spending Accounts - FSA & HSA Employee Assistance Program (EAP) Basic Life Insurance Long Term Disability (LTD) Discounts on gym memberships For your Financial Future: CalPERSRetirement Deferred Compensation (457) Plans Optional Life Insurance For your Work/Life Balance: Paid Holidays Floating Holidays Vacation and sick leave accruals To learn more about the benefits offered by the County of El Dorado please visit our website located here . Extra help employees are not considered regular employees, therefore do not attain civil service status, and do not receive benefits or paid leaves; however, they do accrue sick leave consistent with the law. Closing Date/Time: 4/1/2024 12:00 AM Pacific
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Housing and Business Applications Analyst SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $6,667 - $7,084 Per Month ($80,004.00 - $85,008.00 Annually) Salary is commensurate with experience. Position Summary The employee, reporting to the Director of Web and Mobile Applications, serves as a business applications analyst and software developer for business applications maintained by the Web and Mobile Applications unit in support of student housing, dining, and conference services. The housing and business applications analyst performs systems analysis, configuration, development, programming, documentation and support for business applications including the resident and property management platform, campus commerce platform, and custom integrations into other SF State applications. Position Information Provide analysis and development of university resident and property management platform, campus commerce platform, and integrations into other campus systems Engage with campus constituents to identify and document software/system purpose, work flow issues, output needs, and to determine overall functional and technical system requirements and specifications Analyze requirements and, in collaboration with information technology peers, design appropriate solutions Work with project leadership, constituents, and application programmers to estimate and document project resource requirements Develop alternative solutions and conduct feasibility studies Evaluate the procurement of third party software and troubleshoot new software installations Design, test, document, and implement SQL queries on Oracle, MSSQL, MySQL, or similar Maintain custom application integration solutions using scalable and maintainable approaches in collaboration with other technical experts Write software and scripts to meet user specifications Work with user community to understand data access and integration needs Develop test plans and work with users to test and debug programs Construct flow charts, data flow diagrams, and similar documentation Knowledge of system security requirements Ability to use project management techniques and tools to track and report on project status and mitigate identified risks Provide end-user support and reporting for all supported applications and integrations Assist operations in problem determination and resolution Triage, troubleshoot, and resolve application issues, understanding and supporting processes and applications across multiple business areas Review and manage incoming support tickets in a timely manner Support multi-vendor and multi-protocol middleware technologies for databases and applications Write documentation to provide user support for new or modified programs and production/operation procedures At all times: Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others, and the office environment. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Education/Work Experience Bachelor’s degree in computer science, information systems, information technology, or related field; equivalent experience can be substituted for education on a year-for-year basis. A minimum of 3 years of experience in the following: a database structured query language, a high-level programming language, project management, requirements analysis, user support. Knowledge Understanding of business and technical workflows; basic networking and firewall functions. Skills/Abilities Work independently with consultation with team lead as required; perform multiple tasks concurrently and respond to emergency situations effectively Strong oral and written communication skills with professional presentation skills Strong computer science fundamentals; able to create scalable and maintainable solutions Provide technical end-user support to users with varying levels of expertise and knowledge Recognize and resolve application related problems through effective troubleshooting and collaboration with other technical experts Experience collecting user requirements, performing systems analysis, designing an appropriate solution, and estimating time and resources required to complete Experience with relational database analysis and design and the use of structured query languages like Oracle SQL Experience designing and building application integrations with scripting languages like PowerShell, Batch, Visual Basic, Java, Unix shell Experience with StarRez or OneSite resident and property management systems Experience with Agile methodology Experience with higher education institutions Pre-Employment Requirements This position requires the successful completion of a background check. The employee Eligibility to Work The employee maybe required to sit in an open office environment with other project team members. This is an exempt position and is not subject or eligible for overtime or compensatory time off. The employee may be required to work outside of their regular work schedule to perform maintenance, deployment, or other support activities. The employee will be required to be available by cell phone and may be called after work hours to respond to critical service outages. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Nov 21 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Housing and Business Applications Analyst SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $6,667 - $7,084 Per Month ($80,004.00 - $85,008.00 Annually) Salary is commensurate with experience. Position Summary The employee, reporting to the Director of Web and Mobile Applications, serves as a business applications analyst and software developer for business applications maintained by the Web and Mobile Applications unit in support of student housing, dining, and conference services. The housing and business applications analyst performs systems analysis, configuration, development, programming, documentation and support for business applications including the resident and property management platform, campus commerce platform, and custom integrations into other SF State applications. Position Information Provide analysis and development of university resident and property management platform, campus commerce platform, and integrations into other campus systems Engage with campus constituents to identify and document software/system purpose, work flow issues, output needs, and to determine overall functional and technical system requirements and specifications Analyze requirements and, in collaboration with information technology peers, design appropriate solutions Work with project leadership, constituents, and application programmers to estimate and document project resource requirements Develop alternative solutions and conduct feasibility studies Evaluate the procurement of third party software and troubleshoot new software installations Design, test, document, and implement SQL queries on Oracle, MSSQL, MySQL, or similar Maintain custom application integration solutions using scalable and maintainable approaches in collaboration with other technical experts Write software and scripts to meet user specifications Work with user community to understand data access and integration needs Develop test plans and work with users to test and debug programs Construct flow charts, data flow diagrams, and similar documentation Knowledge of system security requirements Ability to use project management techniques and tools to track and report on project status and mitigate identified risks Provide end-user support and reporting for all supported applications and integrations Assist operations in problem determination and resolution Triage, troubleshoot, and resolve application issues, understanding and supporting processes and applications across multiple business areas Review and manage incoming support tickets in a timely manner Support multi-vendor and multi-protocol middleware technologies for databases and applications Write documentation to provide user support for new or modified programs and production/operation procedures At all times: Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others, and the office environment. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Education/Work Experience Bachelor’s degree in computer science, information systems, information technology, or related field; equivalent experience can be substituted for education on a year-for-year basis. A minimum of 3 years of experience in the following: a database structured query language, a high-level programming language, project management, requirements analysis, user support. Knowledge Understanding of business and technical workflows; basic networking and firewall functions. Skills/Abilities Work independently with consultation with team lead as required; perform multiple tasks concurrently and respond to emergency situations effectively Strong oral and written communication skills with professional presentation skills Strong computer science fundamentals; able to create scalable and maintainable solutions Provide technical end-user support to users with varying levels of expertise and knowledge Recognize and resolve application related problems through effective troubleshooting and collaboration with other technical experts Experience collecting user requirements, performing systems analysis, designing an appropriate solution, and estimating time and resources required to complete Experience with relational database analysis and design and the use of structured query languages like Oracle SQL Experience designing and building application integrations with scripting languages like PowerShell, Batch, Visual Basic, Java, Unix shell Experience with StarRez or OneSite resident and property management systems Experience with Agile methodology Experience with higher education institutions Pre-Employment Requirements This position requires the successful completion of a background check. The employee Eligibility to Work The employee maybe required to sit in an open office environment with other project team members. This is an exempt position and is not subject or eligible for overtime or compensatory time off. The employee may be required to work outside of their regular work schedule to perform maintenance, deployment, or other support activities. The employee will be required to be available by cell phone and may be called after work hours to respond to critical service outages. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Nov 21 2023 Pacific Standard Time Applications close: Closing Date/Time:
Introduction Information Systems Division (ISD) is looking for a seasoned IT project manager for its Project Management Officer (PMO) as a Information Systems Analyst IV Project Manager. The ISA IV Project Manager leads information system projects for ISD, other County departments, and countywide or interdepartmental implementations by following ISD-defined project management policies and processes in the performance of their duties. The ISA IV works independently and provides project oversight and reports to the ISA V PMO Lead. This examination is being given to fill one vacancy in the ISD department and to establish a selective eligible list to fill future ISA IV PMO vacancies. Please be advised that Human Resources will only be accepting online applications for this recruitment. Resumes and paper applications will not be accepted in lieu of an online application. A completed application must be received online by the final filing deadline. DEFINITION Under direction, performs highly advanced professional computer and related systems support work within the Information Systems Division; provides highly advanced support to one or more departments with very complex computer systems and programs; may perform database administration duties; and performs other work as required in accordance with Rule 3, Section 3 of the Civil Service Rules. CLASS CHARACTERISTICS This is the highly advanced journey level class in the Information Systems Analyst series. Incumbents perform work of a professional nature, utilizing skills that require an understanding of very complex analytical procedures and processes while working with a very high level of independent authority and judgment. As assigned, some positions may exercise direct, functional or technical supervision over lower level staff; however, these supervisory duties are ancillary in nature and are not considered to be the primary purpose of the class. The program assignment will determine the emphasis of an incumbent’s duties as described below. This class is distinguished from the Information Systems Analyst III by the fact that incumbents assume responsibility for providing highly advanced systems analysis, design and development support to one or more departments with highly complex systems and programs, or serve as systems database administrators. Employees at this level may also be assigned to serve as a project lead on components of systems development projects and may provide lead direction and training to assigned project staff. This class is distinguished from the Information Systems Analyst V in that the latter serves as the highest level within the series, and assumes responsibility for coordinating a major functional/operational program area within the County’s most complex and strategic systems, network and database areas of operation. TYPICAL DUTIES Provides highly advanced professional level support to one or more departments with highly complex systems and programs; areas of responsibility include the analysis, evaluation, design, development and testing of these strategic systems, networks, programs and applications across multiple platforms and technologies; serves as database administrator on assigned systems. Designs and develops current or new systems for large and complex systems; analyzes user operations and business requirements to design and develop technology solution; reviews, evaluates and recommends current and third party systems and applications; creates or oversees the development of data flow diagrams and other systems documentation to develop program specifications; designs optimum system configurations; develops and implements testing plan; ensures system quality assurance; determines whether new program meets the client’s business and technology requirements and adjusts as required. Provides highly complex support in planning, developing, integrating, testing and evaluating the County’s local and wide area networks; determines network system requirements; studies the integrity and security of data to establish system configuration; monitors systems to control and support network traffic; devises and implements strategies for connection of other systems through the use of routers, bridges and gateways. Participates in the evaluation of network protocols, hardware and software to determine their applicability to County network needs; evaluates new applications to determine integration with current systems and applications. Investigates, analyzes and resolves network-related problems; resolve compatibility problems across systems and networks; troubleshoots complex network failures, router problems and telecommunications problems; recommends and implements changes and improvements. Analyzes network security and performance issues; identifies potential security and utilization or performance issues; designs strategies and recommendations to improve security and network performance. Performs database analysis, administration and maintenance duties; provides support to information technology staff in planning, designing and implementing databases; designs and modifies database structure, tables, files, views, and indexes; manages and maintains database and file space allocation; develops methodologies to export data from mainframe environment to other platforms; plans future storage requirements. Ensures database availability to system users; provides and controls user access; maintains database security to ensure data integrity; monitors users to ensure compliance with operational and security procedures; monitors database performance; makes database tuning changes as required; makes recommendations on enhancements to optimize resources; conducts and maintains database systems back ups to ensure timely recovery of data; develops alternative strategies for data recovery. As assigned, serves as project leader on components of information systems projects; analyzes client information system needs; recommends solutions and appropriate technology to meet client needs; designs project and resource plans and schedules; develops proposals using cost/benefit analyses; coordinates the installation and evaluation of proposed hardware and software to ensure compatibility with existing systems; coordinates programming activities; controls, monitors and reports budget expenditures; directs members of the project team; provides written reports and presentations on project status. Performs technical writing duties in the development and production of complex system documentation, instructional and procedural manuals; identifies training issues and coordinates training sessions for client users on assigned systems or applications; develops training schedule; designs training manuals; conducts training sessions; trains assigned project staff in their areas of work including structured programming and development methods, procedures and techniques. Attends and participates in professional group meetings; stay abreast of new trends and innovations in the field of information technology. May exercise direct or technical and functional supervision over lower level staff; assists in selecting, training, motivating and evaluating assigned staff; provides or coordinates staff training; works with employees to correct deficiencies. MINIMUM QUALIFICATIONS The following special requirements were approved by the Director of Human Resources on March 22, 2024. Education : Graduation from an accredited four-year college or university with a major in computer science, information systems, mathematics, business administration or a related field. Experience : Three years of increasingly professional, analytical IT Project Management work in an information systems environment. Substitution #1 : Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all or part of the above required education. A list of approved certificates and/or courses shall be maintained within the Human Resources Department. Substitution #2 : Additional qualifying experience may substitute for the above required education on a year-for-year basis to a maximum of two years. KNOWLEDGE Operations, services and activities of a comprehensive information systems program across multiple operating platforms; advanced principles and practices of system design, development, analysis, testing and security administration; methods and techniques of evaluating complex systems and business requirements and developing information systems solutions; advanced programming languages, methods and techniques including integrated database management applications; operations, services and activities of local and wide area network design, development and administration; local and wide area network protocols; methods and techniques of resolving complex network system compatibility and integration issues; principles, practices, methods and techniques of supporting a comprehensive database design, management and administration program; operational characteristics of a variety of database systems, tools and utilities; principles and practices of quality assurance, data security, integrity, backup and recovery processes in assigned systems area; principles of lead supervision and training; principles and practices of project leadership; pertinent Federal, State and local codes, laws and regulations. ABILITY Analyze department operations, procedures and data to recommend, design and develop logical solutions to complex systems problems; perform highly complex systems and applications programming and analysis duties; recommend and implement quality assurance and security procedures for assigned systems; provide advanced level technical systems support by identifying and resolving problems for highly complex systems and applications; provide complex support in the design, configuration, implementation and testing of wide area network operating systems, hardware and software; analyze and troubleshoot complex local and wide area network operating, hardware and software system problems; perform database administration and maintenance functions; evaluate and make recommendations to accommodate future data storage needs; develop and modify database models based on County information technology needs; prepare clear and concise technical reports and documentation; as assigned, lead, direct and review the work of project staff; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility - Frequent use of keyboards; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving. Lifting - frequently 5-30 pounds; occasionally 70 pounds or less. Vision - constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision. Dexterity - frequent repetitive motion; frequent writing; frequent grasping, holding, reaching. Hearing/Talking - frequent talking/hearing in person and on the telephone. Emotional/Psychological - frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling. Environmental - frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank orranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When fillingnine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Please be advised that Human Resources will only be accepting Online Application submittals for this recruitment. Paper application submittalswill not be considered or accepted. Apply Online: www.sjgov.org/department/hr Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For currentemployment opportunitiesplease callour 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must besubmitted onlineto the Human Resources Division beforethe submission deadline. Resumes and paper applicationswill not be accepted in lieu of an online application. ( The County assumes no responsibility foronline applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
Mar 26, 2024
Full Time
Introduction Information Systems Division (ISD) is looking for a seasoned IT project manager for its Project Management Officer (PMO) as a Information Systems Analyst IV Project Manager. The ISA IV Project Manager leads information system projects for ISD, other County departments, and countywide or interdepartmental implementations by following ISD-defined project management policies and processes in the performance of their duties. The ISA IV works independently and provides project oversight and reports to the ISA V PMO Lead. This examination is being given to fill one vacancy in the ISD department and to establish a selective eligible list to fill future ISA IV PMO vacancies. Please be advised that Human Resources will only be accepting online applications for this recruitment. Resumes and paper applications will not be accepted in lieu of an online application. A completed application must be received online by the final filing deadline. DEFINITION Under direction, performs highly advanced professional computer and related systems support work within the Information Systems Division; provides highly advanced support to one or more departments with very complex computer systems and programs; may perform database administration duties; and performs other work as required in accordance with Rule 3, Section 3 of the Civil Service Rules. CLASS CHARACTERISTICS This is the highly advanced journey level class in the Information Systems Analyst series. Incumbents perform work of a professional nature, utilizing skills that require an understanding of very complex analytical procedures and processes while working with a very high level of independent authority and judgment. As assigned, some positions may exercise direct, functional or technical supervision over lower level staff; however, these supervisory duties are ancillary in nature and are not considered to be the primary purpose of the class. The program assignment will determine the emphasis of an incumbent’s duties as described below. This class is distinguished from the Information Systems Analyst III by the fact that incumbents assume responsibility for providing highly advanced systems analysis, design and development support to one or more departments with highly complex systems and programs, or serve as systems database administrators. Employees at this level may also be assigned to serve as a project lead on components of systems development projects and may provide lead direction and training to assigned project staff. This class is distinguished from the Information Systems Analyst V in that the latter serves as the highest level within the series, and assumes responsibility for coordinating a major functional/operational program area within the County’s most complex and strategic systems, network and database areas of operation. TYPICAL DUTIES Provides highly advanced professional level support to one or more departments with highly complex systems and programs; areas of responsibility include the analysis, evaluation, design, development and testing of these strategic systems, networks, programs and applications across multiple platforms and technologies; serves as database administrator on assigned systems. Designs and develops current or new systems for large and complex systems; analyzes user operations and business requirements to design and develop technology solution; reviews, evaluates and recommends current and third party systems and applications; creates or oversees the development of data flow diagrams and other systems documentation to develop program specifications; designs optimum system configurations; develops and implements testing plan; ensures system quality assurance; determines whether new program meets the client’s business and technology requirements and adjusts as required. Provides highly complex support in planning, developing, integrating, testing and evaluating the County’s local and wide area networks; determines network system requirements; studies the integrity and security of data to establish system configuration; monitors systems to control and support network traffic; devises and implements strategies for connection of other systems through the use of routers, bridges and gateways. Participates in the evaluation of network protocols, hardware and software to determine their applicability to County network needs; evaluates new applications to determine integration with current systems and applications. Investigates, analyzes and resolves network-related problems; resolve compatibility problems across systems and networks; troubleshoots complex network failures, router problems and telecommunications problems; recommends and implements changes and improvements. Analyzes network security and performance issues; identifies potential security and utilization or performance issues; designs strategies and recommendations to improve security and network performance. Performs database analysis, administration and maintenance duties; provides support to information technology staff in planning, designing and implementing databases; designs and modifies database structure, tables, files, views, and indexes; manages and maintains database and file space allocation; develops methodologies to export data from mainframe environment to other platforms; plans future storage requirements. Ensures database availability to system users; provides and controls user access; maintains database security to ensure data integrity; monitors users to ensure compliance with operational and security procedures; monitors database performance; makes database tuning changes as required; makes recommendations on enhancements to optimize resources; conducts and maintains database systems back ups to ensure timely recovery of data; develops alternative strategies for data recovery. As assigned, serves as project leader on components of information systems projects; analyzes client information system needs; recommends solutions and appropriate technology to meet client needs; designs project and resource plans and schedules; develops proposals using cost/benefit analyses; coordinates the installation and evaluation of proposed hardware and software to ensure compatibility with existing systems; coordinates programming activities; controls, monitors and reports budget expenditures; directs members of the project team; provides written reports and presentations on project status. Performs technical writing duties in the development and production of complex system documentation, instructional and procedural manuals; identifies training issues and coordinates training sessions for client users on assigned systems or applications; develops training schedule; designs training manuals; conducts training sessions; trains assigned project staff in their areas of work including structured programming and development methods, procedures and techniques. Attends and participates in professional group meetings; stay abreast of new trends and innovations in the field of information technology. May exercise direct or technical and functional supervision over lower level staff; assists in selecting, training, motivating and evaluating assigned staff; provides or coordinates staff training; works with employees to correct deficiencies. MINIMUM QUALIFICATIONS The following special requirements were approved by the Director of Human Resources on March 22, 2024. Education : Graduation from an accredited four-year college or university with a major in computer science, information systems, mathematics, business administration or a related field. Experience : Three years of increasingly professional, analytical IT Project Management work in an information systems environment. Substitution #1 : Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all or part of the above required education. A list of approved certificates and/or courses shall be maintained within the Human Resources Department. Substitution #2 : Additional qualifying experience may substitute for the above required education on a year-for-year basis to a maximum of two years. KNOWLEDGE Operations, services and activities of a comprehensive information systems program across multiple operating platforms; advanced principles and practices of system design, development, analysis, testing and security administration; methods and techniques of evaluating complex systems and business requirements and developing information systems solutions; advanced programming languages, methods and techniques including integrated database management applications; operations, services and activities of local and wide area network design, development and administration; local and wide area network protocols; methods and techniques of resolving complex network system compatibility and integration issues; principles, practices, methods and techniques of supporting a comprehensive database design, management and administration program; operational characteristics of a variety of database systems, tools and utilities; principles and practices of quality assurance, data security, integrity, backup and recovery processes in assigned systems area; principles of lead supervision and training; principles and practices of project leadership; pertinent Federal, State and local codes, laws and regulations. ABILITY Analyze department operations, procedures and data to recommend, design and develop logical solutions to complex systems problems; perform highly complex systems and applications programming and analysis duties; recommend and implement quality assurance and security procedures for assigned systems; provide advanced level technical systems support by identifying and resolving problems for highly complex systems and applications; provide complex support in the design, configuration, implementation and testing of wide area network operating systems, hardware and software; analyze and troubleshoot complex local and wide area network operating, hardware and software system problems; perform database administration and maintenance functions; evaluate and make recommendations to accommodate future data storage needs; develop and modify database models based on County information technology needs; prepare clear and concise technical reports and documentation; as assigned, lead, direct and review the work of project staff; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility - Frequent use of keyboards; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving. Lifting - frequently 5-30 pounds; occasionally 70 pounds or less. Vision - constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision. Dexterity - frequent repetitive motion; frequent writing; frequent grasping, holding, reaching. Hearing/Talking - frequent talking/hearing in person and on the telephone. Emotional/Psychological - frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling. Environmental - frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank orranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When fillingnine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Please be advised that Human Resources will only be accepting Online Application submittals for this recruitment. Paper application submittalswill not be considered or accepted. Apply Online: www.sjgov.org/department/hr Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For currentemployment opportunitiesplease callour 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must besubmitted onlineto the Human Resources Division beforethe submission deadline. Resumes and paper applicationswill not be accepted in lieu of an online application. ( The County assumes no responsibility foronline applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Network Analyst SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services - Network Services Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $8,095.00 - $8,904.00 Per Month ($97,140.00 - $106,848.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Director of Network Services, the Network Analyst is responsible for hands-on support of SF State’s enterprise-wide data communications network, the underlying network infrastructure, the network hardware and the management tools which monitor these devices. The incumbent will design, install, configure, upgrade, monitor, and support multivendor network solutions. This position is responsible for supporting the network wired, wireless, and network infrastructure components. The incumbent shall interact with stakeholders in different departments across campus, throughout the CSU as well as with vendors. This position participates in CSU-wide committees on network, wireless and security topics. Position Information Network Operations Support Provide 24x7x365 support for network wired, wireless and infrastructure components (including switches, routers, wireless hardware, firewalls, and monitoring tools). Monitor network performance, resource usage, service outages, configuration changes, and error reports to provide proactive network management. Take ownership of related tickets from team's queue and perform configuration, testing, installation, maintenance, and repair of the campus network components, and follow-up with resolution. Troubleshoot and resolve network related issues in a timely manner. Work with both internal departments as well as external vendors as needed. Provide timely updates of the status. Communicate with campus community on availability and non-availability of services. Perform installation, configuration, and monitoring of campus network components. Work closely with equipment vendors and network service providers to isolate and resolve problems. Configure network firewalls to protect campus computing resources. Maintain and upgrade campus network appliances and applications by performing regular software updates in consultation with the vendors. Assist with network infrastructure installation, maintenance, and support as needed. Document, update and maintain network diagrams, and maps. Participate in CSU-wide committees that work on network and security topics. Prepare and submit network status reports as needed. Collaborate closely with the system, security, telecom, service desk and other IT teams in providing technical solutions that meet academic and administrative needs of the University. Project Management and Project Support Recommend network solutions for data communications projects based on SF State’s standards. Communicate with project team, project manager, and campus departments on project scope, deliverables, timelines, status, and risks. Prepare project proposals, reports and presentations as required. Provide recommendations and assistance for network equipment purchases, maintenance contracts, supplies and training. Network awareness, training, and compliance Maintain knowledge of SF State network standards and policies. Keep abreast of emerging technology and maintain current knowledge and understanding of network best practices to offer best solutions and protection to SF State’s systems. Participate in CSU-wide committees focusing on networks, security, and data communication related topics. Identify and implement training courses and knowledge content. Evaluate hardware and software needs for supported units and recommend available options. Serve as pilot tester for maintenance or infrastructure updates. Coordinate support activities as projects transition from development. IT Operations Participate in weekly meetings with network analysts to ensure the service levels and project timelines are met. Update the Director of Network Services on project status, service issues, staff issues and planned changes. Meet with on-campus and off-campus groups to determine network requirements for routine relocation and renovation projects. Oversee network contractors, vendors, and Student Assistants as required. Participate in regular ITS meetings. Other Duties as Assigned Other duties as required ensuring optimum information technology infrastructure and support for San Francisco State University. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills is technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgement to standard and non-standard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Bachelor's Degree in Computer Science, Information Technology, or a related science field from an accredited college or university, and considerable progressive experience in network operations including TCP/IP network, routers, switches, firewalls and WAPs. Five to seven (5-7) years experience in the installation, capacity planning, optimization, troubleshooting and management of large enterprise TCP/IP networks. Associate level Industry Certification in network management. At least four (4) years of progressive technical specialization and work in one of the following areas: TCP/IP network design and implementation Wireless design, architecture, hardware and implementation Dynamic routing protocols Wiring infrastructures VPNs Security systems and firewalls VoIP and QoS Wide Area Networking (WAN) protocols Professional or Expert level Industry Certification in network management. Experience with Alcatel-Lucent network hardware. Experience with Palo Alto Networks (PAN) firewalls. Experience with Aruba hardware. Experience with Cloud architecture and design as it relates to networking. Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, networks, security, and hardware) preferred. Demonstrated ability to utilize proven implementation methodologies and project management tools Proven success balancing multiple priorities on regular basis Proven success managing vendors and licenses Excellent oral and written communication skills as well as excellent presentation skills Strong problem-solving, leadership, team building, and organizational skills Demonstrated ability to articulate complex issues, plans and concepts to diverse populations, including management and non-technical people. Demonstrated success in delivering technology projects from idea through to operations Demonstrated success in leading complex IT projects in non-profit/higher education environment preferred An equivalent combination of education, training and/or experience that fulfills the requirements of the position may be considered. Environmental/Physical/Special This position has a regular forty-hour work schedule; the incumbent may be required to work after hours and on weekends as needed to support special projects, to respond to network events/incidents and/or to perform scheduled maintenance. The position may be required to work a hybrid schedule (some days of the week on-site and other days remote). Occasional travel to remote sites which connect to the main campus may be required. This position will be required to take part in the regular network team on-call rotation. This position may require the ability to lift 25-50 pounds and install/de-install network or security hardware (with or without reasonable accommodation) Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 16 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Network Analyst SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services - Network Services Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $8,095.00 - $8,904.00 Per Month ($97,140.00 - $106,848.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Director of Network Services, the Network Analyst is responsible for hands-on support of SF State’s enterprise-wide data communications network, the underlying network infrastructure, the network hardware and the management tools which monitor these devices. The incumbent will design, install, configure, upgrade, monitor, and support multivendor network solutions. This position is responsible for supporting the network wired, wireless, and network infrastructure components. The incumbent shall interact with stakeholders in different departments across campus, throughout the CSU as well as with vendors. This position participates in CSU-wide committees on network, wireless and security topics. Position Information Network Operations Support Provide 24x7x365 support for network wired, wireless and infrastructure components (including switches, routers, wireless hardware, firewalls, and monitoring tools). Monitor network performance, resource usage, service outages, configuration changes, and error reports to provide proactive network management. Take ownership of related tickets from team's queue and perform configuration, testing, installation, maintenance, and repair of the campus network components, and follow-up with resolution. Troubleshoot and resolve network related issues in a timely manner. Work with both internal departments as well as external vendors as needed. Provide timely updates of the status. Communicate with campus community on availability and non-availability of services. Perform installation, configuration, and monitoring of campus network components. Work closely with equipment vendors and network service providers to isolate and resolve problems. Configure network firewalls to protect campus computing resources. Maintain and upgrade campus network appliances and applications by performing regular software updates in consultation with the vendors. Assist with network infrastructure installation, maintenance, and support as needed. Document, update and maintain network diagrams, and maps. Participate in CSU-wide committees that work on network and security topics. Prepare and submit network status reports as needed. Collaborate closely with the system, security, telecom, service desk and other IT teams in providing technical solutions that meet academic and administrative needs of the University. Project Management and Project Support Recommend network solutions for data communications projects based on SF State’s standards. Communicate with project team, project manager, and campus departments on project scope, deliverables, timelines, status, and risks. Prepare project proposals, reports and presentations as required. Provide recommendations and assistance for network equipment purchases, maintenance contracts, supplies and training. Network awareness, training, and compliance Maintain knowledge of SF State network standards and policies. Keep abreast of emerging technology and maintain current knowledge and understanding of network best practices to offer best solutions and protection to SF State’s systems. Participate in CSU-wide committees focusing on networks, security, and data communication related topics. Identify and implement training courses and knowledge content. Evaluate hardware and software needs for supported units and recommend available options. Serve as pilot tester for maintenance or infrastructure updates. Coordinate support activities as projects transition from development. IT Operations Participate in weekly meetings with network analysts to ensure the service levels and project timelines are met. Update the Director of Network Services on project status, service issues, staff issues and planned changes. Meet with on-campus and off-campus groups to determine network requirements for routine relocation and renovation projects. Oversee network contractors, vendors, and Student Assistants as required. Participate in regular ITS meetings. Other Duties as Assigned Other duties as required ensuring optimum information technology infrastructure and support for San Francisco State University. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills is technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgement to standard and non-standard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Bachelor's Degree in Computer Science, Information Technology, or a related science field from an accredited college or university, and considerable progressive experience in network operations including TCP/IP network, routers, switches, firewalls and WAPs. Five to seven (5-7) years experience in the installation, capacity planning, optimization, troubleshooting and management of large enterprise TCP/IP networks. Associate level Industry Certification in network management. At least four (4) years of progressive technical specialization and work in one of the following areas: TCP/IP network design and implementation Wireless design, architecture, hardware and implementation Dynamic routing protocols Wiring infrastructures VPNs Security systems and firewalls VoIP and QoS Wide Area Networking (WAN) protocols Professional or Expert level Industry Certification in network management. Experience with Alcatel-Lucent network hardware. Experience with Palo Alto Networks (PAN) firewalls. Experience with Aruba hardware. Experience with Cloud architecture and design as it relates to networking. Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, networks, security, and hardware) preferred. Demonstrated ability to utilize proven implementation methodologies and project management tools Proven success balancing multiple priorities on regular basis Proven success managing vendors and licenses Excellent oral and written communication skills as well as excellent presentation skills Strong problem-solving, leadership, team building, and organizational skills Demonstrated ability to articulate complex issues, plans and concepts to diverse populations, including management and non-technical people. Demonstrated success in delivering technology projects from idea through to operations Demonstrated success in leading complex IT projects in non-profit/higher education environment preferred An equivalent combination of education, training and/or experience that fulfills the requirements of the position may be considered. Environmental/Physical/Special This position has a regular forty-hour work schedule; the incumbent may be required to work after hours and on weekends as needed to support special projects, to respond to network events/incidents and/or to perform scheduled maintenance. The position may be required to work a hybrid schedule (some days of the week on-site and other days remote). Occasional travel to remote sites which connect to the main campus may be required. This position will be required to take part in the regular network team on-call rotation. This position may require the ability to lift 25-50 pounds and install/de-install network or security hardware (with or without reasonable accommodation) Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 16 2024 Pacific Standard Time Applications close: Closing Date/Time:
Sacramento County, CA
Sacramento, California, United States
The Position Come join one of Forbes Magazine's Best Employers ! This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 11/27/23, 2/27/24, 5/28/24, 8/28/24, 11/27/24 (final) Information Technology Applications Analyst III l eads, plans, schedules, and oversees the work of staff performing advanced, specialized work of a professional nature, while performing similar duties as those being led; ensures completion of tasks in accordance with established policies and procedures; communicates policies, procedures and job expectations; and provides training to staff. Utilizes skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including analysis of complex business processes and requirements, the design and development of applications, and/or database design; while working with a significant amount of independent authority and judgment. Examples of Knowledge and Abilities Knowledge Of: Principles and practices of effective team building, team leadership and conflict resolution Advanced principles and practices of project management and work flow analysis Complex programming theories and principles, including web application development; programming languages, advanced SQL theories and multiple computer operating systems Relational database design, including the integration of database structures Advanced principles and practices pertaining to the application development lifecycle; technical writing, audience analysis, document design, case development, testing and validation of requirements, and implementing business systems Complex software tools, test equipment and measurement techniques Industry standard hardware and software systems A broad range of operations, services, concepts, terms and activities common to a comprehensive state-of-the-art information systems program Advanced principles, methods and techniques used in designing, developing, testing and implementing various software technology solutions Methods and techniques of eliciting, analyzing and documenting business requirements and processes Business processes and standards, analysis processes and standards, case analysis and process modeling Ability to: Effectively build and lead a team through all phases of complex information technology projects involving multiple cross functional staff in order to achieve departmental and/or county goals Lead, train, assign, schedule and review the work of technical and/or professional information technology staff Conduct independent research, interpret highly technical documents, draw valid conclusions, develop technological solutions, take appropriate actions and/or make appropriate recommendations related to complex IT problems Work with users/customers to define, analyze and document system and user requirements and translate them into functional system design specifications Test and troubleshoot application problems/changes and recommend, develop or implement effective solutions for complex issues Translate user requirements to technical programmers and specialists; develop and make well-organized and effective oral presentations Communicate technical information to a wide variety of users and identify opportunities for business process and system improvements Perform advanced level application development duties, including programming, maintaining, troubleshooting and repairing various application structures from inception to final testing and implementation Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations Prepare and maintain clear and complete documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply and retain technical publications and documentation Plan, organize, prioritize and process work to ensure that deadlines are met Adapt quickly to changes in policies, procedures, assignments and work locations Communicate effectively, both verbally and in writing for technical and non-technical audiences Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Work independently with minor supervision Employment Qualifications Minimum Qualifications: A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, or other field closely related to the intent of the class. AND Three (3) years of full-time, paid technical and/or professional experience in one or more of the following fields of application development, business systems analysis, programming, and/or database administration/analysis. Note: Technical and/or professional experience that demonstrates the ability to perform duties above the required three years of full-time experience in application development, business systems analysis, programming, and/or database administration/analysis may be substituted for the required education on a year-for-year basis (2080 hours paid experience equal one year of education). Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. GENERAL QUALIFICATIONS Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. FOR APPLICANTS WITH DISABILITIES ONLY: Every effort is made to provide reasonable accommodations to disabled applicants such as in the selection of test sites, aides, or other equipment which permits the disabled applicants to compete in the examination process. Applicants with disabilities requesting an applicable ADA testing accommodation must complete a Reasonable Accommodation Request Form filled out and signed by the applicant and their doctor. This form must be submitted to the Disability Compliance Office, 700 H Street, Room 5720, Sacramento, CA 95814, by the cut-off date or final filing date as listed in this job announcement. Download the Reasonable Accommodation Request Form by clicking here or contact by mail or in person the Sacramento County Employment Services Division or Disability Compliance Office. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586 . Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 11/27/2024 5:00 PM Pacific
Mar 05, 2024
The Position Come join one of Forbes Magazine's Best Employers ! This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 11/27/23, 2/27/24, 5/28/24, 8/28/24, 11/27/24 (final) Information Technology Applications Analyst III l eads, plans, schedules, and oversees the work of staff performing advanced, specialized work of a professional nature, while performing similar duties as those being led; ensures completion of tasks in accordance with established policies and procedures; communicates policies, procedures and job expectations; and provides training to staff. Utilizes skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including analysis of complex business processes and requirements, the design and development of applications, and/or database design; while working with a significant amount of independent authority and judgment. Examples of Knowledge and Abilities Knowledge Of: Principles and practices of effective team building, team leadership and conflict resolution Advanced principles and practices of project management and work flow analysis Complex programming theories and principles, including web application development; programming languages, advanced SQL theories and multiple computer operating systems Relational database design, including the integration of database structures Advanced principles and practices pertaining to the application development lifecycle; technical writing, audience analysis, document design, case development, testing and validation of requirements, and implementing business systems Complex software tools, test equipment and measurement techniques Industry standard hardware and software systems A broad range of operations, services, concepts, terms and activities common to a comprehensive state-of-the-art information systems program Advanced principles, methods and techniques used in designing, developing, testing and implementing various software technology solutions Methods and techniques of eliciting, analyzing and documenting business requirements and processes Business processes and standards, analysis processes and standards, case analysis and process modeling Ability to: Effectively build and lead a team through all phases of complex information technology projects involving multiple cross functional staff in order to achieve departmental and/or county goals Lead, train, assign, schedule and review the work of technical and/or professional information technology staff Conduct independent research, interpret highly technical documents, draw valid conclusions, develop technological solutions, take appropriate actions and/or make appropriate recommendations related to complex IT problems Work with users/customers to define, analyze and document system and user requirements and translate them into functional system design specifications Test and troubleshoot application problems/changes and recommend, develop or implement effective solutions for complex issues Translate user requirements to technical programmers and specialists; develop and make well-organized and effective oral presentations Communicate technical information to a wide variety of users and identify opportunities for business process and system improvements Perform advanced level application development duties, including programming, maintaining, troubleshooting and repairing various application structures from inception to final testing and implementation Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations Prepare and maintain clear and complete documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply and retain technical publications and documentation Plan, organize, prioritize and process work to ensure that deadlines are met Adapt quickly to changes in policies, procedures, assignments and work locations Communicate effectively, both verbally and in writing for technical and non-technical audiences Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Work independently with minor supervision Employment Qualifications Minimum Qualifications: A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, or other field closely related to the intent of the class. AND Three (3) years of full-time, paid technical and/or professional experience in one or more of the following fields of application development, business systems analysis, programming, and/or database administration/analysis. Note: Technical and/or professional experience that demonstrates the ability to perform duties above the required three years of full-time experience in application development, business systems analysis, programming, and/or database administration/analysis may be substituted for the required education on a year-for-year basis (2080 hours paid experience equal one year of education). Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. GENERAL QUALIFICATIONS Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. FOR APPLICANTS WITH DISABILITIES ONLY: Every effort is made to provide reasonable accommodations to disabled applicants such as in the selection of test sites, aides, or other equipment which permits the disabled applicants to compete in the examination process. Applicants with disabilities requesting an applicable ADA testing accommodation must complete a Reasonable Accommodation Request Form filled out and signed by the applicant and their doctor. This form must be submitted to the Disability Compliance Office, 700 H Street, Room 5720, Sacramento, CA 95814, by the cut-off date or final filing date as listed in this job announcement. Download the Reasonable Accommodation Request Form by clicking here or contact by mail or in person the Sacramento County Employment Services Division or Disability Compliance Office. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586 . Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 11/27/2024 5:00 PM Pacific
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information When to Submit Your Application: The application filing period will begin on Monday, December 11, 2023, at 7:00 a.m. (PT). T his recruitment will remain open until the needs of the service are met. Reposting Information: This announcement is a repost to update information in the following section: Essential Job Functions Type of Recruitment: Open Competitive Job Opportunity No with-hold or out-of-class experience will be accepted. Check Out Our Outstanding Benefits! Los Angeles County offers one of the strongest public-sector benefits packages in the nation. Flexible Benefit Plans - Benefits may be purchased using tax-free County contribution of an additional 14.5%-17% of the employee's monthly salary. Robust Retirement Packages - Contributory-defined benefit plan; optional tax-deferred income plans that may include a County matching contribution up to 4% of employee's salary. Generous Maternity and Family Leave Benefits Flexible Schedules (4/40 workweeks - where appropriate, Telework - where appropriate) Rideshare, Parking, and Transit Benefits 13 paid holidays per year Who We Are: The Internal Services Department (ISD) plays a major role in supporting all County of Los Angeles departments and commissions. With an annual budget of over $885 M and 2,162 budgeted positions along with over 5,120 contracted workers of varying professions in facilities management, information technology, environmental, administrative, purchasing, and contracting, ISD is the County's trusted partner and provider of choice. Essential Job Functions What you will perform: Serves as a technical expert/consultant to the department, other County departments, and external stakeholders on issues/areas. Provides expertise, leadership, and technical training to team members and other stakeholders. Plans, develops, implements, and supports information technology projects and programs in the department as well as development, infrastructure, and hardware/software migration projects and system architecture planning. Develops and provides recommendations to improve existing information technology processes. Develops, administers, and evaluates internal and external contracts. Monitors contract activities. Prepares and disseminates a variety of technical documents. Collaborates with public and private sector agencies, and community-based organizations on programs that promote digital equity. Coordinates outreach efforts to constituents in underserved communities on digital literacy, broadband access, and computer/technology resources. Requirements Requirements to Qualify Two years of information systems experience, within the last three years, at the level of Los Angeles County's classes of Telecommunications Systems Consulting Engineer, Supervising Telecommunications Systems Engineer, Principal Application Developer, Principal Operating Systems Analyst, Principal Network Systems Administrator, Principal Information Systems Analyst, Senior Telecommunications Systems Engineer, Database Administrator or higher. License: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Expectations: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information EXAMINATION CONTENT This examination will consist of two (2) parts: Part I: Multiple choice and/or simulation assessments, weighted 55%, measuring: Deductive Reasoning Professional Potential Generating New Ideas Analyzing Information Responsibility Learning Quickly Working to High Quality Standards Coping with Uncertainty Adapting to Change Achievement Willingness to Learn Working Relationships Using Time Efficiently Applicants must meet the Requirements and achieve a passing score of 70% or higher on Part I in order to be invited to Part II of this examination. Part II: M ultiple-choice and/or simulation assessments weighted 45% measuring the following four (4) Professional/Technical Knowledge areas: Project Management covering Project Communications Management, Project Cost Management, Project Human Resource Management, Project Management Characteristics, Project Management Methodologies, Project Procurement Management, Project Quality Management, Project Risk Management, Project Scope Management, Project Stakeholder Management, and Project Time Management. Software Business Analysis covering Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, and System Design and User Interface. Cyber Risk covering Knowledge of Cyber Risk Management, System and Application Security, Network Security, and Security Management. Cloud Computing covering Knowledge of Cloud Computing Concepts, Cloud Service Models, Virtualization, and Private Clouds. Candidates must achieve a passing score of 70% or higher on each weighted part of the examination in order to be placed on the Eligible Register. MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENT(S) ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Eligibility Information: The names of candidates receiving a passing score in the assessment will be placed on the Eligible Register in the order of their score group for a period of twelve (12) months following the date of promulgation. Passing this examination and being placed on the Eligible Register do not guarantee an offer of employment. Vacancy Information: The resulting Eligible Register for this examination will be used to fill vacancies in the Internal Services Department, Information Technology Service located at 9150 E. Imperial Highway, Downey, CA 90242 . Shift: Any How to Apply Applications must be field online only. We must receive your application before 5:30 p.m., (PT), on the last day of filing. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Apply online by clicking on the green “Apply” button at the top right of this posting. You can track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add “hvasquez@isd.lacounty.gov,” as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements to Qualify as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. Anti-Racism, Diversity, and Inclusion (ARDI) - The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. (optional) Have questions about anything listed above? Department Contact Name: Hugo Vasquez Department Contact Phone: 323-881-3670 Department Contact Email: hvasquez@isd.lacounty.gov ADA Coordinator Phone: (323) 267-2432 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Any language contained in the job posting supersedes any language contained below. Your Responsibilities: 1. Completing Your Application : a. Before submission of the application, it is your responsibility to ensure that all information provided is correct and complete on the application. Incomplete applications cannot be accepted. b. List each payroll title separately for each job. Do not group your experience. Specify the beginning and ending dates for each job. If you are a Los Angeles County employee and have held multiple positions, do NOT list all of your time with the County under your present payroll title. c. Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. d. To receive credit, include required documents (e.g., copy of your diploma, transcript, certificate, or license) as directed on the job posting. International degrees in a foreign language must be translated to English and evaluated for equivalency to U.S. standards. Refer to the job posting for specific deadlines for supporting documentation. 2. Requirements on Job Posting : a. Your application will only be accepted if it clearly shows you meet the requirements. The information you give will determine your eligibility and is subject to verification at any time. b. You must be at least 16 years of age at the time of appointment unless other age limits are stated on the job posting. The Federal Age Discrimination in Employment Act (ADEA) of 1967, as amended, prohibits discrimination on the basis of age for any individual over age 40. c. Experience is evaluated on the basis of a verifiable 40- hour week, unless specified otherwise. Prorated part-time experience may be acceptable. 3. Application Deadline : All job applications must be completed and submitted before the closing time on the last day of the filing period as indicated on the job posting unless other instructions are provided. Job postings with an open continuous filing period are subject to closure without prior notice. It is to your advantage to file your application early and not wait until the last allowable date and time as you will not be able to apply once the filing period has closed. 4. Change of Name or Address : To change personal information such as your name or address, log into your profile on www.governmentjobs.com and make the necessary change. This can be done at any time. 5. Equal Employment Opportunity/Non-Discrimination Policy : a. It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, color, religion, sex, national origin, age, sexual orientation or disability. b. If you are an individual requesting reasonable accommodation(s) in the examination process, please contact the testing accommodation coordinator listed on the job posting. The provision of accommodation may be subject to verification as allowable with State and Federal law. All accommodation-related information will remain confidential. Disclaimer : The County of Los Angeles is not responsible or in any way liable for any computer hardware or software malfunction which may affect the employment application or the application selection process. You assume all responsibility and risk for the use of this system and the Internet generally. This system and the information provided on it are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. No advice or information given by the County of Los Angeles or its respective employees shall modify the foregoing or create any warranty. The County of Los Angeles expressly disclaims any warranty that the information on this system or on the Internet generally will be uninterruptible or error free or that any information, software or other material accessible from the system is free of viruses or other harmful components. You shall have no recourse against the County of Los Angeles as the system provider for any alleged or actual infringement of any proprietary rights a user may have in anything posted or retrieved on our system. The County of Los Angeles shall not be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of this system or with the delay or inability to use it (or any linked sites), or for any information obtained through this system, or otherwise arising out of the use of this system, the Internet generally or on any other basis. NOTE: Your application is submitted using Secure Encryption to ensure the privacy of all information you transmit over the Internet. By accepting the Use Disclaimer set forth here, you agree to all of the above terms and further agree to use this Online Job Employment Application System only for the submission of bona fide employment applications to the County of Los Angeles. Any other use of this Online Job Employment Application System, including without limitation any copying, downloading, translating, decompiling, or reverse engineering of the system, data, or related software, shall be a violation of the Use Disclaimer. Test Preparation : Study Guides and other resources are available to help candidates prepare for employment tests. An interactive system for taking practice tests may be accessed on the Department of Human Resources website at https://hr.lacounty.gov /. Additional resources may be listed on the job posting. COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. Veteran’s Credit : In all open competitive examinations, a veteran’s credit of 10 percent of the total credits specified for such examinations will be added to the final passing grade of an honorably discharged veteran who served in the Armed Forces of the United States under any of the following conditions: During a declared war; -or- During the period April 28, 1952 through July 1, 1955; -or- For more than 180 consecutive days, other than for training, any part of which occurred after January 31, 1955, and before October 15, 1976; -or- During the Gulf War from August 2, 1990 through January 2, 1992; -or- For more than 180 consecutive days, other than for training, any part of which occurred during the period beginning September 11, 2001, and ending on August 31, 2010 the last day of Operation Iraqi Freedom; -or- In a campaign or expedition for which a campaign medal or expeditionary medal has been authorized and awarded. Any Armed Forces Expeditionary medal or campaign badge, including El Salvador, Lebanon, Grenada, Panama, Southwest Asia, Somalia, and Haiti qualifies for credit. A campaign medal holder or Gulf War veteran who originally enlisted after September 7, 1980 (or began active duty on or after October 14, 1982, and has not previously completed 24 months of continuous active duty) must have served continuously for 24 months or the full period called or ordered to active duty. This also applies to the spouse of such person who, while engaged in such service was wounded, disabled or crippled and thereby permanently prevented from engaging in any remunerative occupation, and also to the widow or widower of any such person who died or was killed while in such service. A DD214, Certificate of Discharge or Separation from Active Duty, or other official documents issued by the branch of service are required as verification of eligibility for Veterans preference. Applicants must submit the documentation for each open competitive exam to qualify for veteran’s credit. More information available at: https://www.opm.gov/policy-data-oversight/veteransservices/vet-guide-for-hr-professionals/ Accreditation Information : Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). More information available at: http://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf (Download PDF reader) and http://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_AC E_Resource_Guide.pdf Background Check : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). I f asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Career Planning : Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at https://career-pathfinder.hr.lacounty.gov/#/ . Benefit Information : Depending on the position, the successful candidate will enroll in a contributory defined benefit pension plan if the candidate is a “new member” of the County’s defined benefit plan (LACERA) on or after January 1, 2013 (first employed by the County on or after December 1, 2012) - unless she or he established reciprocity with another public retirement system in which she or he was a member before January 1, 2013. It should be noted that County employees do not pay into Social Security, but do pay the Medical Hospital Insurance Tax portion of Social Security at a rate of 1.45%. The Los Angeles County Employees Retirement Association (LACERA) has reciprocal agreements with several public retirement systems in California. Americans with Disabilities Act of 1990 : All positions are open to qualified men and women. Pursuant to the Americans with Disabilities Act of 1990, persons with disabilities who believe they need reasonable accommodation, or help in order to apply for a position, may contact the ADA/Personnel Services for Disabled Persons Coordinator. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. The County will attempt to meet reasonable accommodation requests whenever possible. Equal Employment Opportunity : It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. Los Angeles County Child Support Compliance Program : In an effort to improve compliance with courtordered child, family and spousal support obligations, certain employment and identification information (i.e., name, address, Social Security number and date of hire) is regularly reported to the State Directory of New Hires which may assist in locating persons who owe these obligations. Family Code Section 17512 permits under certain circumstances for additional employment and identifying information to be requested. Applicants will not be disqualified from employment based on this information. Social Security Act of 2004 : Section 419 (c) of Public Law 108-203, the Social Security Protection Act of 2004, requires State and local government employers to disclose the effect of the Windfall Elimination Provision and the Government Pension Offset Provision to employees hired on or after January 1, 2005, in jobs not covered by Social Security. The County of Los Angeles does not participate in the Social Security System. All newly hired County of Los Angeles employees must sign a statement (Form SSA1945) prior to the start of employment indicating that they are aware of a possible reduction in their future Social Security benefit entitlement. For more information on Social Security and about each provision, you may visit the website www.socialsecurity.gov , or call toll free 1-800-772- 1213. Persons who are deaf or hard of hearing may call the TTY number 1-800-325-0778 or contact a local Social Security office. Employment Eligibility Information : Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States. Immigration law provides that all persons hired after November 6, 1986, are required to present original documents to the County, within three (3) business days of hiring, which show satisfactory proof of 1) identity and 2) U.S. employment eligibility. The California Fair Employment and Housing Act (Part 2.8 commencing with Section 12900 of Division 3 of Title 2 of the Government Code) and the Regulations of the Fair Employment and Housing Commission (California Code of Regulations, Title 2, Division 4, Sections 7285.0 through 8504) prohibits employment discrimination based on race or color; religion; national origin or ancestry, physical disability; mental disability or medical condition; marital status; sex or sexual orientation; age, with respect to persons over the age of 40; and pregnancy, childbirth, or related medical conditions. COVID-19 VACCINATION : Some County workforce members may be required to be fully vaccinated against COVID-19. Successful candidates for those positions/classifications may be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information When to Submit Your Application: The application filing period will begin on Monday, December 11, 2023, at 7:00 a.m. (PT). T his recruitment will remain open until the needs of the service are met. Reposting Information: This announcement is a repost to update information in the following section: Essential Job Functions Type of Recruitment: Open Competitive Job Opportunity No with-hold or out-of-class experience will be accepted. Check Out Our Outstanding Benefits! Los Angeles County offers one of the strongest public-sector benefits packages in the nation. Flexible Benefit Plans - Benefits may be purchased using tax-free County contribution of an additional 14.5%-17% of the employee's monthly salary. Robust Retirement Packages - Contributory-defined benefit plan; optional tax-deferred income plans that may include a County matching contribution up to 4% of employee's salary. Generous Maternity and Family Leave Benefits Flexible Schedules (4/40 workweeks - where appropriate, Telework - where appropriate) Rideshare, Parking, and Transit Benefits 13 paid holidays per year Who We Are: The Internal Services Department (ISD) plays a major role in supporting all County of Los Angeles departments and commissions. With an annual budget of over $885 M and 2,162 budgeted positions along with over 5,120 contracted workers of varying professions in facilities management, information technology, environmental, administrative, purchasing, and contracting, ISD is the County's trusted partner and provider of choice. Essential Job Functions What you will perform: Serves as a technical expert/consultant to the department, other County departments, and external stakeholders on issues/areas. Provides expertise, leadership, and technical training to team members and other stakeholders. Plans, develops, implements, and supports information technology projects and programs in the department as well as development, infrastructure, and hardware/software migration projects and system architecture planning. Develops and provides recommendations to improve existing information technology processes. Develops, administers, and evaluates internal and external contracts. Monitors contract activities. Prepares and disseminates a variety of technical documents. Collaborates with public and private sector agencies, and community-based organizations on programs that promote digital equity. Coordinates outreach efforts to constituents in underserved communities on digital literacy, broadband access, and computer/technology resources. Requirements Requirements to Qualify Two years of information systems experience, within the last three years, at the level of Los Angeles County's classes of Telecommunications Systems Consulting Engineer, Supervising Telecommunications Systems Engineer, Principal Application Developer, Principal Operating Systems Analyst, Principal Network Systems Administrator, Principal Information Systems Analyst, Senior Telecommunications Systems Engineer, Database Administrator or higher. License: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Expectations: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information EXAMINATION CONTENT This examination will consist of two (2) parts: Part I: Multiple choice and/or simulation assessments, weighted 55%, measuring: Deductive Reasoning Professional Potential Generating New Ideas Analyzing Information Responsibility Learning Quickly Working to High Quality Standards Coping with Uncertainty Adapting to Change Achievement Willingness to Learn Working Relationships Using Time Efficiently Applicants must meet the Requirements and achieve a passing score of 70% or higher on Part I in order to be invited to Part II of this examination. Part II: M ultiple-choice and/or simulation assessments weighted 45% measuring the following four (4) Professional/Technical Knowledge areas: Project Management covering Project Communications Management, Project Cost Management, Project Human Resource Management, Project Management Characteristics, Project Management Methodologies, Project Procurement Management, Project Quality Management, Project Risk Management, Project Scope Management, Project Stakeholder Management, and Project Time Management. Software Business Analysis covering Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, and System Design and User Interface. Cyber Risk covering Knowledge of Cyber Risk Management, System and Application Security, Network Security, and Security Management. Cloud Computing covering Knowledge of Cloud Computing Concepts, Cloud Service Models, Virtualization, and Private Clouds. Candidates must achieve a passing score of 70% or higher on each weighted part of the examination in order to be placed on the Eligible Register. MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENT(S) ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Eligibility Information: The names of candidates receiving a passing score in the assessment will be placed on the Eligible Register in the order of their score group for a period of twelve (12) months following the date of promulgation. Passing this examination and being placed on the Eligible Register do not guarantee an offer of employment. Vacancy Information: The resulting Eligible Register for this examination will be used to fill vacancies in the Internal Services Department, Information Technology Service located at 9150 E. Imperial Highway, Downey, CA 90242 . Shift: Any How to Apply Applications must be field online only. We must receive your application before 5:30 p.m., (PT), on the last day of filing. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Apply online by clicking on the green “Apply” button at the top right of this posting. You can track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add “hvasquez@isd.lacounty.gov,” as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements to Qualify as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. Anti-Racism, Diversity, and Inclusion (ARDI) - The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. (optional) Have questions about anything listed above? Department Contact Name: Hugo Vasquez Department Contact Phone: 323-881-3670 Department Contact Email: hvasquez@isd.lacounty.gov ADA Coordinator Phone: (323) 267-2432 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Any language contained in the job posting supersedes any language contained below. Your Responsibilities: 1. Completing Your Application : a. Before submission of the application, it is your responsibility to ensure that all information provided is correct and complete on the application. Incomplete applications cannot be accepted. b. List each payroll title separately for each job. Do not group your experience. Specify the beginning and ending dates for each job. If you are a Los Angeles County employee and have held multiple positions, do NOT list all of your time with the County under your present payroll title. c. Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. d. To receive credit, include required documents (e.g., copy of your diploma, transcript, certificate, or license) as directed on the job posting. International degrees in a foreign language must be translated to English and evaluated for equivalency to U.S. standards. Refer to the job posting for specific deadlines for supporting documentation. 2. Requirements on Job Posting : a. Your application will only be accepted if it clearly shows you meet the requirements. The information you give will determine your eligibility and is subject to verification at any time. b. You must be at least 16 years of age at the time of appointment unless other age limits are stated on the job posting. The Federal Age Discrimination in Employment Act (ADEA) of 1967, as amended, prohibits discrimination on the basis of age for any individual over age 40. c. Experience is evaluated on the basis of a verifiable 40- hour week, unless specified otherwise. Prorated part-time experience may be acceptable. 3. Application Deadline : All job applications must be completed and submitted before the closing time on the last day of the filing period as indicated on the job posting unless other instructions are provided. Job postings with an open continuous filing period are subject to closure without prior notice. It is to your advantage to file your application early and not wait until the last allowable date and time as you will not be able to apply once the filing period has closed. 4. Change of Name or Address : To change personal information such as your name or address, log into your profile on www.governmentjobs.com and make the necessary change. This can be done at any time. 5. Equal Employment Opportunity/Non-Discrimination Policy : a. It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, color, religion, sex, national origin, age, sexual orientation or disability. b. If you are an individual requesting reasonable accommodation(s) in the examination process, please contact the testing accommodation coordinator listed on the job posting. The provision of accommodation may be subject to verification as allowable with State and Federal law. All accommodation-related information will remain confidential. Disclaimer : The County of Los Angeles is not responsible or in any way liable for any computer hardware or software malfunction which may affect the employment application or the application selection process. You assume all responsibility and risk for the use of this system and the Internet generally. This system and the information provided on it are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. No advice or information given by the County of Los Angeles or its respective employees shall modify the foregoing or create any warranty. The County of Los Angeles expressly disclaims any warranty that the information on this system or on the Internet generally will be uninterruptible or error free or that any information, software or other material accessible from the system is free of viruses or other harmful components. You shall have no recourse against the County of Los Angeles as the system provider for any alleged or actual infringement of any proprietary rights a user may have in anything posted or retrieved on our system. The County of Los Angeles shall not be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of this system or with the delay or inability to use it (or any linked sites), or for any information obtained through this system, or otherwise arising out of the use of this system, the Internet generally or on any other basis. NOTE: Your application is submitted using Secure Encryption to ensure the privacy of all information you transmit over the Internet. By accepting the Use Disclaimer set forth here, you agree to all of the above terms and further agree to use this Online Job Employment Application System only for the submission of bona fide employment applications to the County of Los Angeles. Any other use of this Online Job Employment Application System, including without limitation any copying, downloading, translating, decompiling, or reverse engineering of the system, data, or related software, shall be a violation of the Use Disclaimer. Test Preparation : Study Guides and other resources are available to help candidates prepare for employment tests. An interactive system for taking practice tests may be accessed on the Department of Human Resources website at https://hr.lacounty.gov /. Additional resources may be listed on the job posting. COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. Veteran’s Credit : In all open competitive examinations, a veteran’s credit of 10 percent of the total credits specified for such examinations will be added to the final passing grade of an honorably discharged veteran who served in the Armed Forces of the United States under any of the following conditions: During a declared war; -or- During the period April 28, 1952 through July 1, 1955; -or- For more than 180 consecutive days, other than for training, any part of which occurred after January 31, 1955, and before October 15, 1976; -or- During the Gulf War from August 2, 1990 through January 2, 1992; -or- For more than 180 consecutive days, other than for training, any part of which occurred during the period beginning September 11, 2001, and ending on August 31, 2010 the last day of Operation Iraqi Freedom; -or- In a campaign or expedition for which a campaign medal or expeditionary medal has been authorized and awarded. Any Armed Forces Expeditionary medal or campaign badge, including El Salvador, Lebanon, Grenada, Panama, Southwest Asia, Somalia, and Haiti qualifies for credit. A campaign medal holder or Gulf War veteran who originally enlisted after September 7, 1980 (or began active duty on or after October 14, 1982, and has not previously completed 24 months of continuous active duty) must have served continuously for 24 months or the full period called or ordered to active duty. This also applies to the spouse of such person who, while engaged in such service was wounded, disabled or crippled and thereby permanently prevented from engaging in any remunerative occupation, and also to the widow or widower of any such person who died or was killed while in such service. A DD214, Certificate of Discharge or Separation from Active Duty, or other official documents issued by the branch of service are required as verification of eligibility for Veterans preference. Applicants must submit the documentation for each open competitive exam to qualify for veteran’s credit. More information available at: https://www.opm.gov/policy-data-oversight/veteransservices/vet-guide-for-hr-professionals/ Accreditation Information : Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). More information available at: http://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf (Download PDF reader) and http://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_AC E_Resource_Guide.pdf Background Check : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). I f asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Career Planning : Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at https://career-pathfinder.hr.lacounty.gov/#/ . Benefit Information : Depending on the position, the successful candidate will enroll in a contributory defined benefit pension plan if the candidate is a “new member” of the County’s defined benefit plan (LACERA) on or after January 1, 2013 (first employed by the County on or after December 1, 2012) - unless she or he established reciprocity with another public retirement system in which she or he was a member before January 1, 2013. It should be noted that County employees do not pay into Social Security, but do pay the Medical Hospital Insurance Tax portion of Social Security at a rate of 1.45%. The Los Angeles County Employees Retirement Association (LACERA) has reciprocal agreements with several public retirement systems in California. Americans with Disabilities Act of 1990 : All positions are open to qualified men and women. Pursuant to the Americans with Disabilities Act of 1990, persons with disabilities who believe they need reasonable accommodation, or help in order to apply for a position, may contact the ADA/Personnel Services for Disabled Persons Coordinator. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. The County will attempt to meet reasonable accommodation requests whenever possible. Equal Employment Opportunity : It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. Los Angeles County Child Support Compliance Program : In an effort to improve compliance with courtordered child, family and spousal support obligations, certain employment and identification information (i.e., name, address, Social Security number and date of hire) is regularly reported to the State Directory of New Hires which may assist in locating persons who owe these obligations. Family Code Section 17512 permits under certain circumstances for additional employment and identifying information to be requested. Applicants will not be disqualified from employment based on this information. Social Security Act of 2004 : Section 419 (c) of Public Law 108-203, the Social Security Protection Act of 2004, requires State and local government employers to disclose the effect of the Windfall Elimination Provision and the Government Pension Offset Provision to employees hired on or after January 1, 2005, in jobs not covered by Social Security. The County of Los Angeles does not participate in the Social Security System. All newly hired County of Los Angeles employees must sign a statement (Form SSA1945) prior to the start of employment indicating that they are aware of a possible reduction in their future Social Security benefit entitlement. For more information on Social Security and about each provision, you may visit the website www.socialsecurity.gov , or call toll free 1-800-772- 1213. Persons who are deaf or hard of hearing may call the TTY number 1-800-325-0778 or contact a local Social Security office. Employment Eligibility Information : Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States. Immigration law provides that all persons hired after November 6, 1986, are required to present original documents to the County, within three (3) business days of hiring, which show satisfactory proof of 1) identity and 2) U.S. employment eligibility. The California Fair Employment and Housing Act (Part 2.8 commencing with Section 12900 of Division 3 of Title 2 of the Government Code) and the Regulations of the Fair Employment and Housing Commission (California Code of Regulations, Title 2, Division 4, Sections 7285.0 through 8504) prohibits employment discrimination based on race or color; religion; national origin or ancestry, physical disability; mental disability or medical condition; marital status; sex or sexual orientation; age, with respect to persons over the age of 40; and pregnancy, childbirth, or related medical conditions. COVID-19 VACCINATION : Some County workforce members may be required to be fully vaccinated against COVID-19. Successful candidates for those positions/classifications may be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. For detailed information, please click here
Cal State University (CSU) San Marcos
333 S Twin Oaks Valley Rd, San Marcos, CA 92096, USA
Job Overview Under general supervision this position will serve as liaison in the areas of construction and technology. This position assists in the research and development of parking lot construction projects, and identifies new hardware, software, and web-based programs to improve existing field technology in Parking and Commuter Services (PACS). Position Summary Parking Construction and Field Technology Analyst (Administrative Analyst/Specialist Non-Exempt) This is a full time, non-exempt position, which will lead toward permanent status following the successful completion of a probationary period. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 14 paid holidays are offered each year; 13 scheduled on specific days and a Personal Holiday that may be taken any time during the year. A comprehensive benefits summary for this position is available online by visiting our Benefits Portal . Anticipated Hiring Salary Range: $3,518 - $4,200 per month CSU Classification Salary Range: $3,518 - $6,791 per month California State University San Marcos A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and diversity. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve. California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues. Cutting-edge research meets hands-on application at our campus and in the real world. Application Process This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on February 18, 2024. Application requires answers to supplemental questions. Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at (760) 750-4418 or e-mail: hr@csusm.edu . Hearing & speech impaired call our TDD at (760) 750-3238. Supplemental Information The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The systemwide CSU Vaccination Policy can be reviewed at https://calstate.policystat.com/policy/13116180/latest/ . Questions should be sent to the Office of Human Resources at hr@csusm.edu. Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. California State University San Marcos is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at https://www.csusm.edu/clery/annualreports.html . California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas). Positions are posted for a minimum of 14 days. Advertised: Feb 02 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Overview Under general supervision this position will serve as liaison in the areas of construction and technology. This position assists in the research and development of parking lot construction projects, and identifies new hardware, software, and web-based programs to improve existing field technology in Parking and Commuter Services (PACS). Position Summary Parking Construction and Field Technology Analyst (Administrative Analyst/Specialist Non-Exempt) This is a full time, non-exempt position, which will lead toward permanent status following the successful completion of a probationary period. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 14 paid holidays are offered each year; 13 scheduled on specific days and a Personal Holiday that may be taken any time during the year. A comprehensive benefits summary for this position is available online by visiting our Benefits Portal . Anticipated Hiring Salary Range: $3,518 - $4,200 per month CSU Classification Salary Range: $3,518 - $6,791 per month California State University San Marcos A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and diversity. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve. California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues. Cutting-edge research meets hands-on application at our campus and in the real world. Application Process This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on February 18, 2024. Application requires answers to supplemental questions. Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at (760) 750-4418 or e-mail: hr@csusm.edu . Hearing & speech impaired call our TDD at (760) 750-3238. Supplemental Information The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The systemwide CSU Vaccination Policy can be reviewed at https://calstate.policystat.com/policy/13116180/latest/ . Questions should be sent to the Office of Human Resources at hr@csusm.edu. Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. California State University San Marcos is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at https://www.csusm.edu/clery/annualreports.html . California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas). Positions are posted for a minimum of 14 days. Advertised: Feb 02 2024 Pacific Standard Time Applications close: Closing Date/Time:
Introduction This examination is being given to fill one vacancy in the Assessor-Recorder-County Clerk's Office and to establish an eligible list to fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. Pre-Employment Drug Screening and Background : Potential new hires into this classification are required to successfully pass a pre-employment drug screen and a background investigation as a condition of employment. Final appointment cannot be made unless the eligible has passed the drug screen and successfully completed the background process. The County pays for the initial drug screen. The following incentives and bonuses may be available for eligible new hires . Incentives and bonuses are subject to approval by Human Resources: Vacation Accrual Rate : San Joaquin County vacation accrual rate consistent with the candidate's total years of public service. Sick Leave : Candidates leaving other employment may receive credit for actual non-reimbursable sick leave hours (up to 160 hours) from their last agency. Hours shall be subject to San Joaquin County's minimum sick leave cash out provisions. New Hire Retention Bonus : $2,000 upon completion of first year equivalent employment (2,080 hours) $1,000 upon completion of third year equivalent employment (6,240 hours) $3,000 upon completion of sixth year equivalent employment (12,480 hours) NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Provides advanced, specialized and complex professional duties support in the analysis, evaluation, design, programming, development, testing, implementation, documentation and maintenance of large and complex geographic information systems and applications across multiple platforms and technologies. Serves as resource and provides highly specialized support to maintain existing systems; assesses, reviews and conducts research on system operational problems and functionality; provides technical solutions to client on alternative information technology solutions. Provides highly complex support on geographic information systems applications development projects; analyzes business and functional requirements for new or enhanced applications; meets with users and management staff to ensure complete understanding of department requirements; analyzes current manual or computerized processes; analyzes inter-relationship between new tasks and existing applications; researches internal and external available resources; develops and presents cost-benefit analyses; performs quality assurance duties; makes recommendations on applications solutions. Evaluates and tests new or enhanced applications; installs or upgrades application software and hardware; troubleshoots hardware, software and database related problems; performs applications testing and documentation duties. Performs complex geographic information systems, network and applications programming duties; ensures data integrity and program structure and reliability are maintained. Performs a variety of complex analytical duties in planning, developing, installing, implementing, integrating, testing and evaluating geographic information systems networks; installs, configures and manages servers; evaluates network protocols, hardware and software to determine their applicability to geographic information system network needs; evaluates new applications to determine integration with current networks and systems; develops and coordinates the installation and maintenance of computers, circuits, data communications equipment, printers and other peripheral equipment. Investigates, analyzes and resolves complex network-related problems; resolves compatibility problems; troubleshoots network failures, router problems and telecommunications problems; recommends and implements changes and improvements. Monitors network security and performance; identifies unauthorized access and potential security risks; implements and administers security strategies; measures volume and performance of network traffic; identifies utilization and performance issues; recommends improvements to security and network performance. Plans, designs and implements relational databases; develops standards and strategies for maintaining database security; develops methodologies for importing and exporting GIS database information to and from external agencies and County departments. Writes documentation on new and enhanced geographic information system, network and applications including detailed description and functional capabilities; prepares and updates user materials and procedures manuals; creates technical documentation and instructional materials to assist clients in the use of system applications Supervises subordinate staff, including one or more professional GIS Analysts; plans, directs and coordinates staff work plans, projects and assignments; motivates, monitors and evaluates staff performance; reviews checks work products; arranges, coordinates and/or provides staff training; coordinates and recommends the selection of new staff as needed. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of geographic information systems technology. MINIMUM QUALIFICATIONS Note : Incumbents who, at the time that Classification Study #01-22 is adopted by the Board of Supervisors, occupy full-time Civil Service positions reclassified to this class by the study, shall be deemed to meet the requirements listed below. Either I Experience : Two years as a Senior Geographic Information Systems Analyst in San Joaquin County . Or II Education : Graduation from an accredited four-year college or university with major course work in geography, geographic information systems, computer science, information systems, economics, engineering, architecture, environmental science, mathematics, business administration, or a related field. Experience : Five years of increasingly responsible professional analytical computer and related systems work in a geographic information systems environment. Substitution #1 : Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for part or all of the required education. A list of approved certificates and/or courses shall be maintained within the Human Resources Department. Substitution #2 : Additional qualifying experience may substitute for the above-required education on a year-for-year basis to a maximum of two years. KNOWLEDGE Operations, services and activities of geographic information systems programs; operational characteristics and capabilities of specialized geographic information systems hardware and software; geographic information system standards and conventions; advanced principles and practices of applications development, programming and installation; advanced principles and practices of computer science and information systems; advanced methods and techniques of installing, configuring, troubleshooting and administering systems, network, applications, and databases; principles and practices of system security and client access to assigned applications; methods and techniques of using application design and development tools; operational characteristics of multiple operating system environments; a variety of complex application programming languages; operational characteristics of a variety of computer systems, networks and associated hardware, software, databases and related components; principles and practices of quality assurance; principles and practices of network and server administration; principles and practices of database maintenance and administration; relational database concepts; cartographic, drafting, demographic and statistical methods and standards; aerial photograph analysis concepts; methods and techniques of conducting research; methods and techniques of developing technical and training documentation; principles and practices of customer service; principles and practices of supervision and personnel administration; pertinent Federal, State and local codes, laws and regulations. ABILITY Provide advanced level support in the design, development and maintenance of geographic information systems, networks and applications; independently perform complex network and application design analysis and programming duties; analyze and resolve complex system, network and application problems using logical and methodical processes; design, implement, maintain and administer relational database management systems; convert and manipulate data; recommend, install, troubleshoot and upgrade systems, networks and applications; perform complex network and server administration duties; design training materials and conduct training programs; assess and analyze department technology resources and needs; design software to meet client needs; create and develop technical and training manuals or documentation; create maps and charts from multiple layers of data; supervise the work of subordinate staff, including GIS professionals; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent use of data input devices; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving; Lifting -Frequently 5-30 pounds; occasionally 70 pounds or less; Vision -Constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision; Dexterity -Frequent repetitive motion; frequent writing; frequent grasping, holding, reaching; Hearing/Talking -Frequent talking/hearing in person and on the telephone; Emotional/Psychological -Frequent decision-making and concentration; frequent public contact; occasional working alone, working nights and traveling; Environmental -Frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $24,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam : If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out : A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. OnlineWritten Exams : Written exams may be administered online. Candidates will be notified of the examination date and will be responsible to complete the written exam within a given period of time (typically within five calendar days). Candidates are required to read the Online Exam Guide for Test Takers prior to taking an online written exam. The link to the guide is here: Online Exam Guide For Test Takers PLEASE NOTE: Online exams must be completed in one sitting and can only be taken once Candidates will have access to an online exam within the allotted time only A steady internet connection is highly recommended The allotted time will still continue if a candidate closes the window or gets disconnected Once the allotted time expires, access to the exam will be unavailable Microsoft is no longer supporting Internet Explorer . Therefore, it is recommended that candidates do not use Internet Explorer to complete online written exams. Candidates that do not have access to a computer can contact the Human Resources office at (209)468-3370 for information on accommodations. Testing Accommodation : Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration.Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists : Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral :Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank :The top rank orranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When fillingnine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five : The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Physical Exam :Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam : Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives :Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility :If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For currentemployment opportunitiesplease callour 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Introduction This examination is being given to fill one vacancy in the Assessor-Recorder-County Clerk's Office and to establish an eligible list to fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. Pre-Employment Drug Screening and Background : Potential new hires into this classification are required to successfully pass a pre-employment drug screen and a background investigation as a condition of employment. Final appointment cannot be made unless the eligible has passed the drug screen and successfully completed the background process. The County pays for the initial drug screen. The following incentives and bonuses may be available for eligible new hires . Incentives and bonuses are subject to approval by Human Resources: Vacation Accrual Rate : San Joaquin County vacation accrual rate consistent with the candidate's total years of public service. Sick Leave : Candidates leaving other employment may receive credit for actual non-reimbursable sick leave hours (up to 160 hours) from their last agency. Hours shall be subject to San Joaquin County's minimum sick leave cash out provisions. New Hire Retention Bonus : $2,000 upon completion of first year equivalent employment (2,080 hours) $1,000 upon completion of third year equivalent employment (6,240 hours) $3,000 upon completion of sixth year equivalent employment (12,480 hours) NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Provides advanced, specialized and complex professional duties support in the analysis, evaluation, design, programming, development, testing, implementation, documentation and maintenance of large and complex geographic information systems and applications across multiple platforms and technologies. Serves as resource and provides highly specialized support to maintain existing systems; assesses, reviews and conducts research on system operational problems and functionality; provides technical solutions to client on alternative information technology solutions. Provides highly complex support on geographic information systems applications development projects; analyzes business and functional requirements for new or enhanced applications; meets with users and management staff to ensure complete understanding of department requirements; analyzes current manual or computerized processes; analyzes inter-relationship between new tasks and existing applications; researches internal and external available resources; develops and presents cost-benefit analyses; performs quality assurance duties; makes recommendations on applications solutions. Evaluates and tests new or enhanced applications; installs or upgrades application software and hardware; troubleshoots hardware, software and database related problems; performs applications testing and documentation duties. Performs complex geographic information systems, network and applications programming duties; ensures data integrity and program structure and reliability are maintained. Performs a variety of complex analytical duties in planning, developing, installing, implementing, integrating, testing and evaluating geographic information systems networks; installs, configures and manages servers; evaluates network protocols, hardware and software to determine their applicability to geographic information system network needs; evaluates new applications to determine integration with current networks and systems; develops and coordinates the installation and maintenance of computers, circuits, data communications equipment, printers and other peripheral equipment. Investigates, analyzes and resolves complex network-related problems; resolves compatibility problems; troubleshoots network failures, router problems and telecommunications problems; recommends and implements changes and improvements. Monitors network security and performance; identifies unauthorized access and potential security risks; implements and administers security strategies; measures volume and performance of network traffic; identifies utilization and performance issues; recommends improvements to security and network performance. Plans, designs and implements relational databases; develops standards and strategies for maintaining database security; develops methodologies for importing and exporting GIS database information to and from external agencies and County departments. Writes documentation on new and enhanced geographic information system, network and applications including detailed description and functional capabilities; prepares and updates user materials and procedures manuals; creates technical documentation and instructional materials to assist clients in the use of system applications Supervises subordinate staff, including one or more professional GIS Analysts; plans, directs and coordinates staff work plans, projects and assignments; motivates, monitors and evaluates staff performance; reviews checks work products; arranges, coordinates and/or provides staff training; coordinates and recommends the selection of new staff as needed. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of geographic information systems technology. MINIMUM QUALIFICATIONS Note : Incumbents who, at the time that Classification Study #01-22 is adopted by the Board of Supervisors, occupy full-time Civil Service positions reclassified to this class by the study, shall be deemed to meet the requirements listed below. Either I Experience : Two years as a Senior Geographic Information Systems Analyst in San Joaquin County . Or II Education : Graduation from an accredited four-year college or university with major course work in geography, geographic information systems, computer science, information systems, economics, engineering, architecture, environmental science, mathematics, business administration, or a related field. Experience : Five years of increasingly responsible professional analytical computer and related systems work in a geographic information systems environment. Substitution #1 : Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for part or all of the required education. A list of approved certificates and/or courses shall be maintained within the Human Resources Department. Substitution #2 : Additional qualifying experience may substitute for the above-required education on a year-for-year basis to a maximum of two years. KNOWLEDGE Operations, services and activities of geographic information systems programs; operational characteristics and capabilities of specialized geographic information systems hardware and software; geographic information system standards and conventions; advanced principles and practices of applications development, programming and installation; advanced principles and practices of computer science and information systems; advanced methods and techniques of installing, configuring, troubleshooting and administering systems, network, applications, and databases; principles and practices of system security and client access to assigned applications; methods and techniques of using application design and development tools; operational characteristics of multiple operating system environments; a variety of complex application programming languages; operational characteristics of a variety of computer systems, networks and associated hardware, software, databases and related components; principles and practices of quality assurance; principles and practices of network and server administration; principles and practices of database maintenance and administration; relational database concepts; cartographic, drafting, demographic and statistical methods and standards; aerial photograph analysis concepts; methods and techniques of conducting research; methods and techniques of developing technical and training documentation; principles and practices of customer service; principles and practices of supervision and personnel administration; pertinent Federal, State and local codes, laws and regulations. ABILITY Provide advanced level support in the design, development and maintenance of geographic information systems, networks and applications; independently perform complex network and application design analysis and programming duties; analyze and resolve complex system, network and application problems using logical and methodical processes; design, implement, maintain and administer relational database management systems; convert and manipulate data; recommend, install, troubleshoot and upgrade systems, networks and applications; perform complex network and server administration duties; design training materials and conduct training programs; assess and analyze department technology resources and needs; design software to meet client needs; create and develop technical and training manuals or documentation; create maps and charts from multiple layers of data; supervise the work of subordinate staff, including GIS professionals; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent use of data input devices; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving; Lifting -Frequently 5-30 pounds; occasionally 70 pounds or less; Vision -Constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision; Dexterity -Frequent repetitive motion; frequent writing; frequent grasping, holding, reaching; Hearing/Talking -Frequent talking/hearing in person and on the telephone; Emotional/Psychological -Frequent decision-making and concentration; frequent public contact; occasional working alone, working nights and traveling; Environmental -Frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $24,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam : If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out : A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. OnlineWritten Exams : Written exams may be administered online. Candidates will be notified of the examination date and will be responsible to complete the written exam within a given period of time (typically within five calendar days). Candidates are required to read the Online Exam Guide for Test Takers prior to taking an online written exam. The link to the guide is here: Online Exam Guide For Test Takers PLEASE NOTE: Online exams must be completed in one sitting and can only be taken once Candidates will have access to an online exam within the allotted time only A steady internet connection is highly recommended The allotted time will still continue if a candidate closes the window or gets disconnected Once the allotted time expires, access to the exam will be unavailable Microsoft is no longer supporting Internet Explorer . Therefore, it is recommended that candidates do not use Internet Explorer to complete online written exams. Candidates that do not have access to a computer can contact the Human Resources office at (209)468-3370 for information on accommodations. Testing Accommodation : Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration.Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists : Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral :Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank :The top rank orranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When fillingnine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five : The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Physical Exam :Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam : Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives :Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility :If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For currentemployment opportunitiesplease callour 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Continuous
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 112,000 employees in more than 36 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more. Open Competitive Job Opportunity Exam Number: Y2593R-R Ready to join the County team? We are accepting applications starting Wednesday, September 1, 2021 at 8:00 AM (PT). This recruitment will remain open until the needs of the service are met and is subject to closure without notice. Apply to this posting and join our ever-growing and diverse workforce. We're seeking individuals that can: Be part of a project team or provide expertise in healthcare information systems analysis, including the definition of user requirements, feasibility studies, design, program specifications, testing, and implementation of one or more of the following Electronic Health Records (EHR) components: Registration, Admitting, Discharge, Transfer, (R/ADT) and Enterprise Master Patient Index (EMPI); Patient Acuity; Patient Scheduling; Nurse Scheduling; Time capture; training; clinical applications; or ancillary services applications such as lab, radiology, and pharmacy. Provides technical leadership in IT strategic planning, business automation planning, and business process improvements. Participate in the development of project plans, budget, and system integration test plans for new systems or complex enhancements, including tasks, deliverables, and pricing; coordinates change management documentation and ensures that approvals are managed according to departmental procedures. Check Out Our Outstanding Benefits! Click here to see a list of employee benefits. Essential Job Functions Identifies user, functional, and technical requirements for information systems (e.g., computer systems, software applications, web application systems) by conducting user interviews; performing workflow analysis; performing data analysis; identifying patterns in system and/or user errors; identifying roles and access privileges; testing the functionality of modules, components, and/or entire information systems; creating, reviewing and updating training materials; identify and resolve potential problems, and assisting in the implementation and conversion project plans for new information systems and/or enhancements (e.g. upgrades, design changes). Performs highly specialized complex information system analysis for an integrated system including design, testing (Unit, System, and Integration), training, IT project management, and implementation of various EHR modules including but not limited to: Registration, Scheduling, Lab, Radiology, and Pharmacy by conducting workflow data analysis, data mapping and integration sessions to support and enhance the enterprise electronic health record system that will provide patient care in a safe and efficient manner. Documents process flows and standardizes existing and future process flow improvements by conducting data collection and meetings with the subject matter experts to gain full understanding of system usability. Acts as a technical liaison between various stakeholders of information systems (e.g., users, departmental leaders, project managers, vendors, programmers) by serving as the point of contact with respect to information system-related projects and functions; providing and receiving information (e.g., recommendations, consultation, specifications, requirements, mandates); and conveying the needs, requirements, and technical information of the parties involved to facilitate and/or interpret communication between various stakeholders. Coordinates information systems projects by collaborating with stakeholders of information systems (e.g., users, departmental leaders, project managers, vendors, programmers); monitoring progress on various assignments related to the project(s); providing management with status updates; using appropriate methods to ensure the completion and successful implementation, integration, transition, and/or efficiency of new information systems and/or information system enhancements. Monitors vendor performance by reviewing Statement of Works (SOWs), tracking project timelines, and reporting status to management. Provides orientation and/or technical training to various users by teaching functions, procedures, and processes of the electronic health record (EHR) system to provide individuals with the necessary information to operate, maintain, and/or support information systems. Requirements SELECTION REQUIREMENTS: Option I: Graduation from an accredited* institution with a bachelor's degree in Computer Science, Information Technology, or a related field, AND three (3) years within the last seven (7) years of full-time experience in a centralized healthcare related information technology organization** with knowledge and experience performing information systems analysis and design for healthcare related systems*** at a public or private healthcare organization. Option II: Two (2) years within the last five (5) years of experience at the level of Los Angeles County's class of Information Systems Analyst II**** with knowledge and experience performing information systems analysis and design in healthcare related systems*** in a centralized healthcare related information technology organization.** Option III: Four (4) years within the last seven (7) years of full-time experience in information systems analysis and design in a centralized healthcare related information technology organization** with knowledge and experience performing information systems analysis and design in healthcare related systems*** at a public or private healthcare organization. Physical Class II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Special Requirement Information: * In order to receive credit for a Bachelor's or higher degree, you mu st provide at the time of filing or within seven (7) calendar days from the last day of filing a legible copy of your official diploma/transcripts/letter from an accredited institution that shows the area of specialization. If you are unable to attach the required documents, you must email them to jmacam@hr.lacounty.gov. Please include exam number and exam title in your email. Applications received without proof of the required degree(s) will not be considered as meeting the stated requirements under Option I. For more information regarding education, please see the Employment Information document on the LA County Jobs website. ** Centralized healthcare related IT organization is defined as a unit or department that provides comprehensive IT services such as analysis, design, acquisition, development, implementation, maintenance, and/or support of information systems, under the direction or guidance of the organization’s Chief IT official in a healthcare related IT organization . ***Healthcare related systems includes: Registration, Admitting, Discharge, Transfer (R/ADT), Patient Scheduling (PS), Training, clinical applications, ancillary services applications such as lab, radiology, and pharmacy; performing information systems analysis, design, development, testing, implementation, and maintenance of large complex enterprise application (clinic and/or financial) systems with more than one site and/or more than one set of clinical services and a hospital, such as a hospital or Ambulatory Care Network. ****Experience at the level of the Los Angeles County's class of Information Systems Analyst II is defined as analyzes requirements and business functions, designs functional systems specifications and tests and coordinates the implementation of new application systems and/or revisions to existing systems APPLICANTS MUST MEET THE SELECTION REQUIREMENTS AT THE TIME OF FILING. NO WITHHOLD IS ALLOWED FOR THIS EXAMINATION. Desirable Qualifications: Certification* from the Project Management Institute (PMI) as a Project Management Professional (PMP). Experience in support of EHR/EMR (Electronic Medical Record) modules/applications. Experience in EHR/EMR implementation/support, such as the Cerner Millennium System. Experience in Enterprise Master Patient Index (EMPI) related systems. Additional Information Our Assessment Process: Once we determine that you meet the requirements, we will invite you to participate in the following two (2) multiple choice tests: Part 1: Multiple choice and/or simulation assessments weighted at 40% measuring Deductive Reasoning, Deciding and Initiating Action, Working with People, Persuading and Influencing, Planning and Organizing, and Delivering Results and meeting Customer Expectations. Applicant may be invited to participate in both Part I and II. However, only those that achieve a passing score of 70% or higher in Part I, will have Part II scored. Part 2: Multiple choice and/or simulation assessments weighted at 60% measuring two Professional/Technical Knowledge areas: Project Management, covering the following topics: Project Communications Management, Project Cost Management, Project Human Resource Management, Project Management Characteristics, Project Management Methodologies, Project Procurement Management, Project Quality Management, Project Risk Management, Project Scope Management, Project Stakeholder Management and Project Time Management. Software Business Analysis, covering the following topics: Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, System Design and User Interface. THE MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENT(S) IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Applicants must meet the requirements and achieve a passing score of 70% or higher on each part of the examination in order to be placed on the eligible register. Multiple-choice and/or simulation assessment(s) scores cannot be given over the phone. For additional exam information, click here . Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . COVID-19 Vaccination All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. Testing Accommodation If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the Testing Accommodation Coordinator at TestingAccommodations@hr.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form as well as supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. If you have additional questions regarding this job bulletin, please contact us at the following information: ADA Coordinator Email: TestingAccommodations@hr.lacounty.gov ADA Coordinator Phone: 213-738-2084 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Contact Name: Janice Macam Department Contact Email: jmacam@hr.lacounty.gov. Department Contact Phone: (213) 738-3579 For detailed information, please click here Closing Date/Time: Continuous
Mar 05, 2024
Full Time
Position/Program Information With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 112,000 employees in more than 36 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more. Open Competitive Job Opportunity Exam Number: Y2593R-R Ready to join the County team? We are accepting applications starting Wednesday, September 1, 2021 at 8:00 AM (PT). This recruitment will remain open until the needs of the service are met and is subject to closure without notice. Apply to this posting and join our ever-growing and diverse workforce. We're seeking individuals that can: Be part of a project team or provide expertise in healthcare information systems analysis, including the definition of user requirements, feasibility studies, design, program specifications, testing, and implementation of one or more of the following Electronic Health Records (EHR) components: Registration, Admitting, Discharge, Transfer, (R/ADT) and Enterprise Master Patient Index (EMPI); Patient Acuity; Patient Scheduling; Nurse Scheduling; Time capture; training; clinical applications; or ancillary services applications such as lab, radiology, and pharmacy. Provides technical leadership in IT strategic planning, business automation planning, and business process improvements. Participate in the development of project plans, budget, and system integration test plans for new systems or complex enhancements, including tasks, deliverables, and pricing; coordinates change management documentation and ensures that approvals are managed according to departmental procedures. Check Out Our Outstanding Benefits! Click here to see a list of employee benefits. Essential Job Functions Identifies user, functional, and technical requirements for information systems (e.g., computer systems, software applications, web application systems) by conducting user interviews; performing workflow analysis; performing data analysis; identifying patterns in system and/or user errors; identifying roles and access privileges; testing the functionality of modules, components, and/or entire information systems; creating, reviewing and updating training materials; identify and resolve potential problems, and assisting in the implementation and conversion project plans for new information systems and/or enhancements (e.g. upgrades, design changes). Performs highly specialized complex information system analysis for an integrated system including design, testing (Unit, System, and Integration), training, IT project management, and implementation of various EHR modules including but not limited to: Registration, Scheduling, Lab, Radiology, and Pharmacy by conducting workflow data analysis, data mapping and integration sessions to support and enhance the enterprise electronic health record system that will provide patient care in a safe and efficient manner. Documents process flows and standardizes existing and future process flow improvements by conducting data collection and meetings with the subject matter experts to gain full understanding of system usability. Acts as a technical liaison between various stakeholders of information systems (e.g., users, departmental leaders, project managers, vendors, programmers) by serving as the point of contact with respect to information system-related projects and functions; providing and receiving information (e.g., recommendations, consultation, specifications, requirements, mandates); and conveying the needs, requirements, and technical information of the parties involved to facilitate and/or interpret communication between various stakeholders. Coordinates information systems projects by collaborating with stakeholders of information systems (e.g., users, departmental leaders, project managers, vendors, programmers); monitoring progress on various assignments related to the project(s); providing management with status updates; using appropriate methods to ensure the completion and successful implementation, integration, transition, and/or efficiency of new information systems and/or information system enhancements. Monitors vendor performance by reviewing Statement of Works (SOWs), tracking project timelines, and reporting status to management. Provides orientation and/or technical training to various users by teaching functions, procedures, and processes of the electronic health record (EHR) system to provide individuals with the necessary information to operate, maintain, and/or support information systems. Requirements SELECTION REQUIREMENTS: Option I: Graduation from an accredited* institution with a bachelor's degree in Computer Science, Information Technology, or a related field, AND three (3) years within the last seven (7) years of full-time experience in a centralized healthcare related information technology organization** with knowledge and experience performing information systems analysis and design for healthcare related systems*** at a public or private healthcare organization. Option II: Two (2) years within the last five (5) years of experience at the level of Los Angeles County's class of Information Systems Analyst II**** with knowledge and experience performing information systems analysis and design in healthcare related systems*** in a centralized healthcare related information technology organization.** Option III: Four (4) years within the last seven (7) years of full-time experience in information systems analysis and design in a centralized healthcare related information technology organization** with knowledge and experience performing information systems analysis and design in healthcare related systems*** at a public or private healthcare organization. Physical Class II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Special Requirement Information: * In order to receive credit for a Bachelor's or higher degree, you mu st provide at the time of filing or within seven (7) calendar days from the last day of filing a legible copy of your official diploma/transcripts/letter from an accredited institution that shows the area of specialization. If you are unable to attach the required documents, you must email them to jmacam@hr.lacounty.gov. Please include exam number and exam title in your email. Applications received without proof of the required degree(s) will not be considered as meeting the stated requirements under Option I. For more information regarding education, please see the Employment Information document on the LA County Jobs website. ** Centralized healthcare related IT organization is defined as a unit or department that provides comprehensive IT services such as analysis, design, acquisition, development, implementation, maintenance, and/or support of information systems, under the direction or guidance of the organization’s Chief IT official in a healthcare related IT organization . ***Healthcare related systems includes: Registration, Admitting, Discharge, Transfer (R/ADT), Patient Scheduling (PS), Training, clinical applications, ancillary services applications such as lab, radiology, and pharmacy; performing information systems analysis, design, development, testing, implementation, and maintenance of large complex enterprise application (clinic and/or financial) systems with more than one site and/or more than one set of clinical services and a hospital, such as a hospital or Ambulatory Care Network. ****Experience at the level of the Los Angeles County's class of Information Systems Analyst II is defined as analyzes requirements and business functions, designs functional systems specifications and tests and coordinates the implementation of new application systems and/or revisions to existing systems APPLICANTS MUST MEET THE SELECTION REQUIREMENTS AT THE TIME OF FILING. NO WITHHOLD IS ALLOWED FOR THIS EXAMINATION. Desirable Qualifications: Certification* from the Project Management Institute (PMI) as a Project Management Professional (PMP). Experience in support of EHR/EMR (Electronic Medical Record) modules/applications. Experience in EHR/EMR implementation/support, such as the Cerner Millennium System. Experience in Enterprise Master Patient Index (EMPI) related systems. Additional Information Our Assessment Process: Once we determine that you meet the requirements, we will invite you to participate in the following two (2) multiple choice tests: Part 1: Multiple choice and/or simulation assessments weighted at 40% measuring Deductive Reasoning, Deciding and Initiating Action, Working with People, Persuading and Influencing, Planning and Organizing, and Delivering Results and meeting Customer Expectations. Applicant may be invited to participate in both Part I and II. However, only those that achieve a passing score of 70% or higher in Part I, will have Part II scored. Part 2: Multiple choice and/or simulation assessments weighted at 60% measuring two Professional/Technical Knowledge areas: Project Management, covering the following topics: Project Communications Management, Project Cost Management, Project Human Resource Management, Project Management Characteristics, Project Management Methodologies, Project Procurement Management, Project Quality Management, Project Risk Management, Project Scope Management, Project Stakeholder Management and Project Time Management. Software Business Analysis, covering the following topics: Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, System Design and User Interface. THE MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENT(S) IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Applicants must meet the requirements and achieve a passing score of 70% or higher on each part of the examination in order to be placed on the eligible register. Multiple-choice and/or simulation assessment(s) scores cannot be given over the phone. For additional exam information, click here . Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . COVID-19 Vaccination All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. Testing Accommodation If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the Testing Accommodation Coordinator at TestingAccommodations@hr.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form as well as supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. If you have additional questions regarding this job bulletin, please contact us at the following information: ADA Coordinator Email: TestingAccommodations@hr.lacounty.gov ADA Coordinator Phone: 213-738-2084 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Contact Name: Janice Macam Department Contact Email: jmacam@hr.lacounty.gov. Department Contact Phone: (213) 738-3579 For detailed information, please click here Closing Date/Time: Continuous
City of Culver City, CA
Culver City, California, United States
THE CITY Culver City is a Charter City incorporated in 1917, and is a destination filled with outdoor cafes, unique shops and galleries opening onto pedestrian-friendly boulevards. Culver City has a dedicated staff of approximately 700+ employees with an overall operating budget of over $300 million. The City provides a full range of municipal services including Fire, Police, Housing and Human Services, Planning and Development, Public Works, Parks, Recreation, and Community Services, and Transportation. THE POSITION General Duties: Assists in setting technical direction for architecture of City computer, server, network, e-mail, security, database, and web hardware, software, and communications strategy. Provides user support in person, via the telephone or remote access in Help Desk format. This may include support for computer, network, e-mail, security, database, web systems, software, hardware, and communications products. Develops documentation, user manuals, and policy and procedure information. Assists users with software applications, e.g. word documents, spreadsheets, electronic mail, graphics and specialized functional software for City Departmental use. Evaluates, recommends and installs computer hardware and software products; Defines optimal configuration for products. Tests and compares new products. Configures, implements and maintains external connectivity and remote communications to remote services, file servers and clients. Creates limited software applications for City departments, typically involving a relational database with a graphical user interface, following City standards and procedures for software development. Acts as Systems Administrator in evaluating, recommending, setting up, configuring, and documenting server and specialized hardware and software products. Sets-up and maintains infrastructure hardware and monitoring software. Research, test, and compare new products. The Ideal Candidate has: Experience with Microsoft Office 365 administration, Outlook, and Active Sync technology. Understanding of Security practices, spam filtering and web filtering technology. Knowledge of Microsoft desktop and server operating systems, VMware, Office, and related technologies. Familiarity with Cisco wireless access point technology, Firewalls, switches, routers, controllers, and a good understanding of networking. Knowledge of SAN/NAS technologies, and experience in backup and disaster recovery systems. Experience in customer service help desk support, training users, and small project design and development. Minimum Requirements: Training and Experience: Any combination equivalent to the training and experience that could likely provide the required knowledge, skills, and abilities would be qualifying. A typical way to obtain the knowledge, skills, and abilities would be: Professional training plus four (4) years of experience in a similar analyst position. Knowledge of Microsoft client and server operating systems, MS Office, Internet, mail, security, and database software, web, security technology products. College degree in Computer Science is highly desirable. License and Certificates: Possession of MCSE certification and/or security certification relevant to technology installed in the City's technology environment. Possession of a valid California Class C driver's license, if assigned to drive. Work Schedule: This position works a 9/80 schedule within a 24 hour operating City; therefore, this position may be eligible to receive call back pay when required to respond to work during an emergency. About the Department: Overview: The Information Technology Department is responsible for providing centralized automated information processing, communications system and network services to all departments and divisions within the City including Public Safety. Services Provided: The Information Technology Department provides department-specific applications, web and website technology, telephone system, productivity applications, project management, systems planning, design, and programming support for the enhancement of existing systems as well as for development and implementation of new systems. Support services include: system analysis, application development, software and hardware maintenance, training, and office automation as they serve to increase employee productivity. Additionally, the department provides telecommunications support to all departments and divisions. EXAMINATION PROCEDURES Application Review: Apply by 5:00 pm, Thursday, April 4, 2024. An initial review of the applications and responses to the supplemental questions will take place during the week of April 8, 2024. Please direct all inquiries to Amy Webber at (310) 253-5640 or amy.webber@culvercity.org . Oral Appraisal Interview: Applicants who are deemed most qualified will be invited to an Oral Appraisal Interview, weighted at 100% (tentatively scheduled during the week of April 22, 2024). Selection Process: The selection process will include the following to determine suitability for the position: Selection Interview Background Investigation, including Live Scan fingerprinting Medical Examination ADDITIONAL INFORMATION The provisions of this job posting do not constitute a contract, express or implied, and any provisions in this posting may be modified or revoked without notice. Continuation in the examination process and subsequent placement on the eligible list of a person convicted of a crime depends upon the nature of the conviction and the conduct of the applicant subsequent to the offense. Convictions will be evaluated on a job-related basis and will not automatically disqualify someone from further consideration. Equal Opportunity Employer The City of Culver City is an equal opportunity employer and does not discriminate against employees or applicants on the basis of race, sex, age, disability, veteran status, national origin, religion, political affiliation, or sexual orientation/identification. Conditions of Employment: Background/ Reference Check: Upon a conditional job offer, a live scan finger printing must be completed with acceptable results. Your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigations (FBI). Having a conviction history does not automatically preclude you from a job with the City. If you are selected as a finalist, you will be contacted to schedule a fingerprinting appointment. Upon hire, employee is subject to further reporting from DOJ via subsequent arrest notification. Pre-placement medical evaluation including drug screen (select positions). E-Verify: Proof of U.S. citizenship, alien residency or authorization to work in the U.S. will be required at time of appointment. The City of Culver City offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, and vision. This position is represented by Culver City Employees' Association (CCEA). Formore detailedinformationregarding thebenefits associated with this position, click on the following link: https://www.culvercity.org/jobs *Refer to the ‘Salary and Benefits’ tab to view the current Benefit Summary Guide *Refer to the ‘Rules and Resources’ tab for the applicable MOU Closing Date/Time: 4/4/2024 5:00 PM Pacific
Mar 13, 2024
THE CITY Culver City is a Charter City incorporated in 1917, and is a destination filled with outdoor cafes, unique shops and galleries opening onto pedestrian-friendly boulevards. Culver City has a dedicated staff of approximately 700+ employees with an overall operating budget of over $300 million. The City provides a full range of municipal services including Fire, Police, Housing and Human Services, Planning and Development, Public Works, Parks, Recreation, and Community Services, and Transportation. THE POSITION General Duties: Assists in setting technical direction for architecture of City computer, server, network, e-mail, security, database, and web hardware, software, and communications strategy. Provides user support in person, via the telephone or remote access in Help Desk format. This may include support for computer, network, e-mail, security, database, web systems, software, hardware, and communications products. Develops documentation, user manuals, and policy and procedure information. Assists users with software applications, e.g. word documents, spreadsheets, electronic mail, graphics and specialized functional software for City Departmental use. Evaluates, recommends and installs computer hardware and software products; Defines optimal configuration for products. Tests and compares new products. Configures, implements and maintains external connectivity and remote communications to remote services, file servers and clients. Creates limited software applications for City departments, typically involving a relational database with a graphical user interface, following City standards and procedures for software development. Acts as Systems Administrator in evaluating, recommending, setting up, configuring, and documenting server and specialized hardware and software products. Sets-up and maintains infrastructure hardware and monitoring software. Research, test, and compare new products. The Ideal Candidate has: Experience with Microsoft Office 365 administration, Outlook, and Active Sync technology. Understanding of Security practices, spam filtering and web filtering technology. Knowledge of Microsoft desktop and server operating systems, VMware, Office, and related technologies. Familiarity with Cisco wireless access point technology, Firewalls, switches, routers, controllers, and a good understanding of networking. Knowledge of SAN/NAS technologies, and experience in backup and disaster recovery systems. Experience in customer service help desk support, training users, and small project design and development. Minimum Requirements: Training and Experience: Any combination equivalent to the training and experience that could likely provide the required knowledge, skills, and abilities would be qualifying. A typical way to obtain the knowledge, skills, and abilities would be: Professional training plus four (4) years of experience in a similar analyst position. Knowledge of Microsoft client and server operating systems, MS Office, Internet, mail, security, and database software, web, security technology products. College degree in Computer Science is highly desirable. License and Certificates: Possession of MCSE certification and/or security certification relevant to technology installed in the City's technology environment. Possession of a valid California Class C driver's license, if assigned to drive. Work Schedule: This position works a 9/80 schedule within a 24 hour operating City; therefore, this position may be eligible to receive call back pay when required to respond to work during an emergency. About the Department: Overview: The Information Technology Department is responsible for providing centralized automated information processing, communications system and network services to all departments and divisions within the City including Public Safety. Services Provided: The Information Technology Department provides department-specific applications, web and website technology, telephone system, productivity applications, project management, systems planning, design, and programming support for the enhancement of existing systems as well as for development and implementation of new systems. Support services include: system analysis, application development, software and hardware maintenance, training, and office automation as they serve to increase employee productivity. Additionally, the department provides telecommunications support to all departments and divisions. EXAMINATION PROCEDURES Application Review: Apply by 5:00 pm, Thursday, April 4, 2024. An initial review of the applications and responses to the supplemental questions will take place during the week of April 8, 2024. Please direct all inquiries to Amy Webber at (310) 253-5640 or amy.webber@culvercity.org . Oral Appraisal Interview: Applicants who are deemed most qualified will be invited to an Oral Appraisal Interview, weighted at 100% (tentatively scheduled during the week of April 22, 2024). Selection Process: The selection process will include the following to determine suitability for the position: Selection Interview Background Investigation, including Live Scan fingerprinting Medical Examination ADDITIONAL INFORMATION The provisions of this job posting do not constitute a contract, express or implied, and any provisions in this posting may be modified or revoked without notice. Continuation in the examination process and subsequent placement on the eligible list of a person convicted of a crime depends upon the nature of the conviction and the conduct of the applicant subsequent to the offense. Convictions will be evaluated on a job-related basis and will not automatically disqualify someone from further consideration. Equal Opportunity Employer The City of Culver City is an equal opportunity employer and does not discriminate against employees or applicants on the basis of race, sex, age, disability, veteran status, national origin, religion, political affiliation, or sexual orientation/identification. Conditions of Employment: Background/ Reference Check: Upon a conditional job offer, a live scan finger printing must be completed with acceptable results. Your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigations (FBI). Having a conviction history does not automatically preclude you from a job with the City. If you are selected as a finalist, you will be contacted to schedule a fingerprinting appointment. Upon hire, employee is subject to further reporting from DOJ via subsequent arrest notification. Pre-placement medical evaluation including drug screen (select positions). E-Verify: Proof of U.S. citizenship, alien residency or authorization to work in the U.S. will be required at time of appointment. The City of Culver City offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, and vision. This position is represented by Culver City Employees' Association (CCEA). Formore detailedinformationregarding thebenefits associated with this position, click on the following link: https://www.culvercity.org/jobs *Refer to the ‘Salary and Benefits’ tab to view the current Benefit Summary Guide *Refer to the ‘Rules and Resources’ tab for the applicable MOU Closing Date/Time: 4/4/2024 5:00 PM Pacific
City of Santa Monica
City of Santa Monica, California, United States
Job Summary The Business Process Technology Analyst serves as a strategic partner responsible for understanding and meeting business requirements. Analyzes business processes and workflows, and improves efficiency through automation and streamlined operations. Serves as a liaison to various City departments, providing consulting on reactive, proactive, and enhancement support services with primary focus on customer satisfaction. Representative Duties Provides technical support and acts as a technology liaison and subject matter expert in support of business specific systems. Collects, analyzes, and documents business requirements for process and customer experience improvements. Defines end-to-end use cases and user stories. Conducts research on emerging information technology products and services to support business needs. Participates in development of technology roadmaps based on business. Establishes and manages relationships and agreements with external service providers. Designs, implements, tests, and supports business software systems and applications. Configures, maintains and updates applicable hardware and software systems, as needed. Monitors activities that support all system setups, configurations, upgrades, and modifications for business software applications per established standards. Implements process and system change activities in adherence to all Department policies and procedures focusing on enhancing system security, reliability, and availability. Monitors, measures and provides feedback on process and system performance. Identifies meaningful KPIs to drive performance improvements and validate services are meeting service level agreements. Documents process workflows, system support materials, knowledge articles, and support self-service capabilities through the Service Portal. Assists with providing individual or group training on business software applications, policies, and procedures, including development of training and procedural guides for end users. Communicates and coordinates during major incidents impacting departments. Adheres to major incident management process and escalation requirements and post-mortem incident reviews and root cause problem identification. Responds to periodic after-hours calls and emails to address critical systems outages both in-person and via phone. Performs related duties as assigned. Requirements Knowledge of: Business Processes and customer experience facilitation techniques including: Lean IT, Voice of the Customer, and Journey Mapping. ITIL and the entire IT Service Delivery lifecycle. Project and program management principles and best practices. Software delivery life-cycle methodologies including Agile, SCRUM, and Kanban. Software system configuration, maintenance, administration, analysis, and problem resolution best practices. ERP, BPM, CRM, and BI tools. SOAP, WSDL, XML, and other key protocols. Database access tools including SQL. Ability to: Prepare complex reports using Crystal Reports and Microsoft SQL. Install and maintain software systems. Become proficient in new software applications. Document technical information and user procedures. Provide training and instruction on various computer applications. Negotiate contracts and monitor the work of project consultants. Develop Request for Proposals, Request for Information, and Request for Quotes. Develop and author staff reports. Conduct research and make recommendations on technology. Establish and maintain effective and cooperative working relationships with City employees and the general public. Communicate effectively both orally and in writing. Provide effective customer service. Skill in: Project management and implementation of information systems. Computer hardware and software configuration, maintenance, and problem resolution. Education, Training and Experience : Graduation from an accredited college or university with a Bachelor's degree in Computer Science, Management Information Systems or a closely related field . Four years of recent, paid work experience implementing and maintaining software-based business application systems and automating business processes. Experience coordinating, training or providing general supervision to others is desirable. Experience in the administration of systems serving public agencies or the general public is desirable. Licenses and Certificates: ITIL Foundations Certification is desirable. PMP Certification or equivalent project management training is desirable. Possession of a valid Class C driver license or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Supplemental Information How to Apply: Applicants must submit a completed on-line City Application along with any required supplemental application materials with the Human Resources Department by the filing deadline. If you do not submit your on-line application by the filing deadline, you will not be considered for this position. Please note, applications may be rejected if incomplete. Resumes, CVs and cover letters are not reviewed as part of the application screening process. If you would like for your education to be considered, you must attach a copy of your college level transcripts or diploma to your online application. Applicants who indicate receipt of college level coursework or degree from a foreign institution must provide United States credential equivalency verification along with a copy of your college diploma/transcripts. All materials must be received in the Human Resources Department no later than the filing deadline. Failure to do so may result in your application being evaluated without the education being considered. Selection Process: All applicants must submit clear, concise and complete information regarding your work history and qualifications for the position. All applicants will be reviewed and only those applicants determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Testing may consist of a combination of any of the following and is subject to change as needs dictate: Training and Experience Evaluation Oral Interview If three or more qualified City employees apply and pass the examination, a promotional list will be established in addition to an open-competitive list. If fewer than three qualified City employees pass the examination, the appointing authority, in accordance with the City's civil service rules and regulations, can decline to use a promotional list, in which case a promotional list will not be established for this position. Background Investigation: Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation. Inclusion & Diversity Statement The City of Santa Monica is a progressive, inclusive and culturally rich community. As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact. The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees. Join us! Special assistance with the application and examination process is available, upon request, for persons with disabilities. Call (310) 458-8246, TDD (310) 458-8696 (Hearing Impaired Only). Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination. The City's liberal fringe benefits for full-time employment include sick leave, holiday and vacation pay, the Public Employees Retirement System, medical, dental and vision insurance, credit union, deferred compensation, tuition reimbursement, Dependent Care Assistance Plan and Marine Park Childcare Center. Closing Date/Time: 4/18/2024 5:30 PM Pacific
Mar 29, 2024
Full Time
Job Summary The Business Process Technology Analyst serves as a strategic partner responsible for understanding and meeting business requirements. Analyzes business processes and workflows, and improves efficiency through automation and streamlined operations. Serves as a liaison to various City departments, providing consulting on reactive, proactive, and enhancement support services with primary focus on customer satisfaction. Representative Duties Provides technical support and acts as a technology liaison and subject matter expert in support of business specific systems. Collects, analyzes, and documents business requirements for process and customer experience improvements. Defines end-to-end use cases and user stories. Conducts research on emerging information technology products and services to support business needs. Participates in development of technology roadmaps based on business. Establishes and manages relationships and agreements with external service providers. Designs, implements, tests, and supports business software systems and applications. Configures, maintains and updates applicable hardware and software systems, as needed. Monitors activities that support all system setups, configurations, upgrades, and modifications for business software applications per established standards. Implements process and system change activities in adherence to all Department policies and procedures focusing on enhancing system security, reliability, and availability. Monitors, measures and provides feedback on process and system performance. Identifies meaningful KPIs to drive performance improvements and validate services are meeting service level agreements. Documents process workflows, system support materials, knowledge articles, and support self-service capabilities through the Service Portal. Assists with providing individual or group training on business software applications, policies, and procedures, including development of training and procedural guides for end users. Communicates and coordinates during major incidents impacting departments. Adheres to major incident management process and escalation requirements and post-mortem incident reviews and root cause problem identification. Responds to periodic after-hours calls and emails to address critical systems outages both in-person and via phone. Performs related duties as assigned. Requirements Knowledge of: Business Processes and customer experience facilitation techniques including: Lean IT, Voice of the Customer, and Journey Mapping. ITIL and the entire IT Service Delivery lifecycle. Project and program management principles and best practices. Software delivery life-cycle methodologies including Agile, SCRUM, and Kanban. Software system configuration, maintenance, administration, analysis, and problem resolution best practices. ERP, BPM, CRM, and BI tools. SOAP, WSDL, XML, and other key protocols. Database access tools including SQL. Ability to: Prepare complex reports using Crystal Reports and Microsoft SQL. Install and maintain software systems. Become proficient in new software applications. Document technical information and user procedures. Provide training and instruction on various computer applications. Negotiate contracts and monitor the work of project consultants. Develop Request for Proposals, Request for Information, and Request for Quotes. Develop and author staff reports. Conduct research and make recommendations on technology. Establish and maintain effective and cooperative working relationships with City employees and the general public. Communicate effectively both orally and in writing. Provide effective customer service. Skill in: Project management and implementation of information systems. Computer hardware and software configuration, maintenance, and problem resolution. Education, Training and Experience : Graduation from an accredited college or university with a Bachelor's degree in Computer Science, Management Information Systems or a closely related field . Four years of recent, paid work experience implementing and maintaining software-based business application systems and automating business processes. Experience coordinating, training or providing general supervision to others is desirable. Experience in the administration of systems serving public agencies or the general public is desirable. Licenses and Certificates: ITIL Foundations Certification is desirable. PMP Certification or equivalent project management training is desirable. Possession of a valid Class C driver license or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Supplemental Information How to Apply: Applicants must submit a completed on-line City Application along with any required supplemental application materials with the Human Resources Department by the filing deadline. If you do not submit your on-line application by the filing deadline, you will not be considered for this position. Please note, applications may be rejected if incomplete. Resumes, CVs and cover letters are not reviewed as part of the application screening process. If you would like for your education to be considered, you must attach a copy of your college level transcripts or diploma to your online application. Applicants who indicate receipt of college level coursework or degree from a foreign institution must provide United States credential equivalency verification along with a copy of your college diploma/transcripts. All materials must be received in the Human Resources Department no later than the filing deadline. Failure to do so may result in your application being evaluated without the education being considered. Selection Process: All applicants must submit clear, concise and complete information regarding your work history and qualifications for the position. All applicants will be reviewed and only those applicants determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Testing may consist of a combination of any of the following and is subject to change as needs dictate: Training and Experience Evaluation Oral Interview If three or more qualified City employees apply and pass the examination, a promotional list will be established in addition to an open-competitive list. If fewer than three qualified City employees pass the examination, the appointing authority, in accordance with the City's civil service rules and regulations, can decline to use a promotional list, in which case a promotional list will not be established for this position. Background Investigation: Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation. Inclusion & Diversity Statement The City of Santa Monica is a progressive, inclusive and culturally rich community. As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact. The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees. Join us! Special assistance with the application and examination process is available, upon request, for persons with disabilities. Call (310) 458-8246, TDD (310) 458-8696 (Hearing Impaired Only). Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination. The City's liberal fringe benefits for full-time employment include sick leave, holiday and vacation pay, the Public Employees Retirement System, medical, dental and vision insurance, credit union, deferred compensation, tuition reimbursement, Dependent Care Assistance Plan and Marine Park Childcare Center. Closing Date/Time: 4/18/2024 5:30 PM Pacific
Cal State University (CSU) Fullerton
800 N State College Blvd, Fullerton, CA 92831, USA
Job Title Information Technology Consultant - Career Classification Information Technology Consultant AutoReqId 537365 Department College Centralized IT Sub-Division IT-Information Technology Salary Range Classification Range $4,912 - $12,124 per month (Hiring range depending on qualifications, not anticipated to exceed $4,912 - $6,000 per month) Appointment Type Temporary Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM; This is a temporary position to end on or before June 30, 2025, with a possibility of renewal on an annual basis if funds or program needs exist. Occasional early morning, evening and/or weekend hours. About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive university that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The Division of Information Technology (IT) strives to be a strategic, innovative, and best-in-class IT organization that provides a leading-edge technology environment for students, faculty, and staff to advance the University’s mission, vision, and goals. We seek an exceptional individual to join our IT-Information Security team as the Information Security Analyst (Information Technology Consultant - Career). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness The Information Technology Consultant will provide user consultation and help desk support; implement and maintain hardware, software, and server operations; create documentation and provide general server support, ensuring secure reliable technology services. Monitor and maintain equipment such as computers, mobile devices, printers, scanners, cameras in labs, classrooms, centers, and other spaces. Provides support of audio and visual technology components in laboratories, classrooms, conference rooms, computer clusters, learning spaces, and at college special events. Responsible for full inventory lifecycle purchasing, receiving, tracking, and e-wasting of equipment. Manage warranties, hardware/software licensing, server certificates, and hardware/software upgrades. Implement and support servers, including applying security requirements, monitoring performance, setting up appropriate permissions, implementing upgrades, and ensuring backup and disaster recovery of critical systems. Other duties as assigned. Essential Qualifications Bachelor’s degree from an accredited four-year college or university in Computer Science, Computer Information Systems, Information Systems, Telecommunications, Engineering, Engineering Technology, or a related field plus two years of relevant full-time experience or the equivalent part-time experience. Eight years of relevant full-time experience or an Associate’s degree from an accredited college or university in a related field and four years of relevant full-time experience may be substituted for the previously listed education and experience requirement. Functional knowledge of the specialty area is demonstrated by an understanding and use of advanced principles and theories. Ability to integrate work related knowledge to address problems. Demonstrated competency in applying standard and non-standard technology applications and exploring and adapting to changing technology. Ability to independently apply technical judgment, recognize problems, use reasoning and logic to establish possible causes, interpret and apply theories and principles, generate alternative solutions, and implement a plan of action for the best resolution. Ability to develop solutions where precedents do not always exist. Ability to be proactive, anticipate outcomes and consequences of different approaches, and modify action plans. Demonstrated competence in interpreting and communicating information. Ability to use reflective listening skills when working with others. Ability to assist others in completing assignments and provides work direction and training to others on new skills and procedures. Ability to plan and work on shared projects. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Excellent documentation, written and oral communication skills. Excellent customer service skills with the ability to communicate technical knowledge to functional units. Experience offering help desk support and end-user hardware and software support and maintenance. Experience imaging, maintaining, upgrading computers. Experience with server administration. Familiarity with Active Directory, Office 365, Azure, AWS. Experience with cloud infrastructure deployment. Experience supporting Linux, Solaris, Windows physical servers. Working knowledge of virtualization, VMWare, or equivalent. Knowledge of Linux: RedHat, CentOS, Debian, etc. Knowledge of systems and networking software, hardware, and networking protocols. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Hiring Preference On-Campus CSUEU Employees Advertised: Mar 21 2024 Pacific Daylight Time Applications close: Apr 04 2024 Pacific Daylight Time Closing Date/Time:
Mar 22, 2024
Job Title Information Technology Consultant - Career Classification Information Technology Consultant AutoReqId 537365 Department College Centralized IT Sub-Division IT-Information Technology Salary Range Classification Range $4,912 - $12,124 per month (Hiring range depending on qualifications, not anticipated to exceed $4,912 - $6,000 per month) Appointment Type Temporary Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM; This is a temporary position to end on or before June 30, 2025, with a possibility of renewal on an annual basis if funds or program needs exist. Occasional early morning, evening and/or weekend hours. About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive university that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The Division of Information Technology (IT) strives to be a strategic, innovative, and best-in-class IT organization that provides a leading-edge technology environment for students, faculty, and staff to advance the University’s mission, vision, and goals. We seek an exceptional individual to join our IT-Information Security team as the Information Security Analyst (Information Technology Consultant - Career). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness The Information Technology Consultant will provide user consultation and help desk support; implement and maintain hardware, software, and server operations; create documentation and provide general server support, ensuring secure reliable technology services. Monitor and maintain equipment such as computers, mobile devices, printers, scanners, cameras in labs, classrooms, centers, and other spaces. Provides support of audio and visual technology components in laboratories, classrooms, conference rooms, computer clusters, learning spaces, and at college special events. Responsible for full inventory lifecycle purchasing, receiving, tracking, and e-wasting of equipment. Manage warranties, hardware/software licensing, server certificates, and hardware/software upgrades. Implement and support servers, including applying security requirements, monitoring performance, setting up appropriate permissions, implementing upgrades, and ensuring backup and disaster recovery of critical systems. Other duties as assigned. Essential Qualifications Bachelor’s degree from an accredited four-year college or university in Computer Science, Computer Information Systems, Information Systems, Telecommunications, Engineering, Engineering Technology, or a related field plus two years of relevant full-time experience or the equivalent part-time experience. Eight years of relevant full-time experience or an Associate’s degree from an accredited college or university in a related field and four years of relevant full-time experience may be substituted for the previously listed education and experience requirement. Functional knowledge of the specialty area is demonstrated by an understanding and use of advanced principles and theories. Ability to integrate work related knowledge to address problems. Demonstrated competency in applying standard and non-standard technology applications and exploring and adapting to changing technology. Ability to independently apply technical judgment, recognize problems, use reasoning and logic to establish possible causes, interpret and apply theories and principles, generate alternative solutions, and implement a plan of action for the best resolution. Ability to develop solutions where precedents do not always exist. Ability to be proactive, anticipate outcomes and consequences of different approaches, and modify action plans. Demonstrated competence in interpreting and communicating information. Ability to use reflective listening skills when working with others. Ability to assist others in completing assignments and provides work direction and training to others on new skills and procedures. Ability to plan and work on shared projects. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Excellent documentation, written and oral communication skills. Excellent customer service skills with the ability to communicate technical knowledge to functional units. Experience offering help desk support and end-user hardware and software support and maintenance. Experience imaging, maintaining, upgrading computers. Experience with server administration. Familiarity with Active Directory, Office 365, Azure, AWS. Experience with cloud infrastructure deployment. Experience supporting Linux, Solaris, Windows physical servers. Working knowledge of virtualization, VMWare, or equivalent. Knowledge of Linux: RedHat, CentOS, Debian, etc. Knowledge of systems and networking software, hardware, and networking protocols. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Hiring Preference On-Campus CSUEU Employees Advertised: Mar 21 2024 Pacific Daylight Time Applications close: Apr 04 2024 Pacific Daylight Time Closing Date/Time:
Requirements MOS Code: 0681 (Marines Corps), 1D731D (Air Force), 022779 (Navy), 25B (Army) Education and Experience: A Bachelor's Degree or higher in information technology, management information systems, computer science, accounting, finance, economics, business administration or a related field and four (4) years of information technology and/or Physical Security experience; at least 2 of which were in network/server management or physical access systems. Licenses and Certificates: Valid Texas Class "C" Driver's license or equivalent issued by another state required by time of appointment. Any one of the following industry certifications will be required within twelve (12) months from date of appointment; GSEC, GCIH, or GCIA. Special Requirements : Applicants for this position must pass a Criminal Justice Information Systems (CJIS) finger-print based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. General Purpose Under direction, assist with the development, documentation, and maintenance of information security policies, procedures, and standards which align with business goals and objectives across city departments. Typical Duties Analyze information security processes and coordinate solutions with Department of Information Technology Services and City departments. Involves: Under direction, being actively engaged in identifying unique system configurations, interviewing key organizational personnel (technical and administrative), working with the Information Security Assurance Manager to develop standard information security documentation (security categorizations, risk assessments, contingency plans, security test & evaluation reports, vulnerability assessment reports, etc.), and adjust capabilities to prescribed information security controls and countermeasures to mitigate risk to acceptable levels. Develop, document, and enforce security policies, standards, guidelines, processes, and procedures to support the enterprise security posture. Involves: Updating, maintaining and documenting security controls. Assisting in hardening operating systems, devices and access systems builds. Assisting in the development of data systems, network security architecture security risk analysis scenarios, and response procedures. Administering security tools, security event monitoring, alerting, and reporting. Implementing a Business Continuity and Disaster Recovery Plan for the organization. Monitor and report on the status of the information security processes. Involves: Evaluate, design, monitor, implement, administer information security systems. Process requests to design, modify and grant security accesses, and other security requests. Perform troubleshooting and end-to-end support on a variety of information security systems software. Prepare status reports on security matters and review security violation reports and investigate possible security exceptions. Represent the security needs of the organization. General Information For the complete job specification, click here . Note: This is an unclassified contract position. Note: Applicants with a foreign degree must have all relevant documents translated and evaluated by a College, University or Credentials Evaluation Services Department prior to submitting them to the Human Resources Department. Note: This is a new advertisement for Information Technology Telecommunications Analyst . You must apply if you are still interested in this position. Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received. A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete. To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position. Determined by agreement Closing Date/Time: Continuous
Mar 15, 2024
Full Time
Requirements MOS Code: 0681 (Marines Corps), 1D731D (Air Force), 022779 (Navy), 25B (Army) Education and Experience: A Bachelor's Degree or higher in information technology, management information systems, computer science, accounting, finance, economics, business administration or a related field and four (4) years of information technology and/or Physical Security experience; at least 2 of which were in network/server management or physical access systems. Licenses and Certificates: Valid Texas Class "C" Driver's license or equivalent issued by another state required by time of appointment. Any one of the following industry certifications will be required within twelve (12) months from date of appointment; GSEC, GCIH, or GCIA. Special Requirements : Applicants for this position must pass a Criminal Justice Information Systems (CJIS) finger-print based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. General Purpose Under direction, assist with the development, documentation, and maintenance of information security policies, procedures, and standards which align with business goals and objectives across city departments. Typical Duties Analyze information security processes and coordinate solutions with Department of Information Technology Services and City departments. Involves: Under direction, being actively engaged in identifying unique system configurations, interviewing key organizational personnel (technical and administrative), working with the Information Security Assurance Manager to develop standard information security documentation (security categorizations, risk assessments, contingency plans, security test & evaluation reports, vulnerability assessment reports, etc.), and adjust capabilities to prescribed information security controls and countermeasures to mitigate risk to acceptable levels. Develop, document, and enforce security policies, standards, guidelines, processes, and procedures to support the enterprise security posture. Involves: Updating, maintaining and documenting security controls. Assisting in hardening operating systems, devices and access systems builds. Assisting in the development of data systems, network security architecture security risk analysis scenarios, and response procedures. Administering security tools, security event monitoring, alerting, and reporting. Implementing a Business Continuity and Disaster Recovery Plan for the organization. Monitor and report on the status of the information security processes. Involves: Evaluate, design, monitor, implement, administer information security systems. Process requests to design, modify and grant security accesses, and other security requests. Perform troubleshooting and end-to-end support on a variety of information security systems software. Prepare status reports on security matters and review security violation reports and investigate possible security exceptions. Represent the security needs of the organization. General Information For the complete job specification, click here . Note: This is an unclassified contract position. Note: Applicants with a foreign degree must have all relevant documents translated and evaluated by a College, University or Credentials Evaluation Services Department prior to submitting them to the Human Resources Department. Note: This is a new advertisement for Information Technology Telecommunications Analyst . You must apply if you are still interested in this position. Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received. A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete. To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position. Determined by agreement Closing Date/Time: Continuous
Requirements MOS Codes: None Education and Experience : Associate's Degree or higher in Computer Science, Information Technology, or a related field, and five (5) years of recent experience in wireless and/or wired telecommunication support services. Licenses and Certificates : Valid Texas Class "C" Driver's License or equivalent from another state. Special Requirements: Be available for work beyond standard workday or workweek hours as necessary; subject to on-call 24 hours per day, 7 days per week. Special Requirements : Applicants for positions assigned to the Department of Information Technology Services must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check within the first six months from hire and maintain CJIS eligibility. CJIS requirements are related to system access and the following list of convictions and/or deferred adjudications will result in failure of the CJIS background check and disqualification and termination from employment: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. General Purpose Under general supervision, provides telecom and multi-vendor system evaluation and support, problem resolution, and manages telecom service and billing records. Typical Duties Oversees wired and wireless telecommunication services and works with telecommunications industry vendors/partners to order products or services as part of service delivery. Including: examining and processing orders, tracking deliveries, and performing data organization and entry tasks required to monitor and communicate the progress of orders while collaborating with technical teams to solve problems as quickly as possible. Respond to internal and external customer queries in a timely and accurate manner, via chat, email, or phone. Works with the Information Technology divisions, and City Departments to obtain services and resolve complex telecom service issues. Provides open issues updates, and status reports, exchanges relevant information with management and project teams, and meets timelines. Provides accurate time estimates for tasks, identifies impacted teams, and notifies management and team members of potential issues. Assists with quotes, bids, contracts, billing, and account management for all of the telecommunications contracts. Collaborate with Telco engineering and field management personnel to ensure access/transport circuits are delivered per expected delivery order schedules. Develops support documentation, standard operating procedures, and deliverable plans for system implementation and operational support. Works independently and makes appropriate decisions based on experience; identifies and defines technical problems and errors and implements technical solutions to solve problems. Confers with senior technical staff to resolve complex problems and tracks the problem until it has been resolved. Maintain and evaluate telecommunications service records for customers, including wired and wireless services, and assist with customer requests. Includes: evaluating telecom carrier statements, assisting in managing the inventory of telecommunication services, reviewing contracts, reviewing and paying invoices, and managing billing disputes. Assist with financial reporting including budgeting, forecasting, accruals, & responding to customer requests. Perform Monthly invoice validation and processing, tracking of orders and billing disputes, and monthly financial reporting. General Information For complete job specification, click here . Please note: This is an unclassified contract position. Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received. Note: This is a new advertisement for Information Technology Telecommunications Analyst . You must apply if you are still interested in this position. Note: Applicants with a foreign degree must have all relevant documents translated and evaluated by a College, University, or Credentials Evaluation Services prior to submitting them to the Human Resources Department. A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete. To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position. Determined by agreement Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Requirements MOS Codes: None Education and Experience : Associate's Degree or higher in Computer Science, Information Technology, or a related field, and five (5) years of recent experience in wireless and/or wired telecommunication support services. Licenses and Certificates : Valid Texas Class "C" Driver's License or equivalent from another state. Special Requirements: Be available for work beyond standard workday or workweek hours as necessary; subject to on-call 24 hours per day, 7 days per week. Special Requirements : Applicants for positions assigned to the Department of Information Technology Services must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check within the first six months from hire and maintain CJIS eligibility. CJIS requirements are related to system access and the following list of convictions and/or deferred adjudications will result in failure of the CJIS background check and disqualification and termination from employment: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. General Purpose Under general supervision, provides telecom and multi-vendor system evaluation and support, problem resolution, and manages telecom service and billing records. Typical Duties Oversees wired and wireless telecommunication services and works with telecommunications industry vendors/partners to order products or services as part of service delivery. Including: examining and processing orders, tracking deliveries, and performing data organization and entry tasks required to monitor and communicate the progress of orders while collaborating with technical teams to solve problems as quickly as possible. Respond to internal and external customer queries in a timely and accurate manner, via chat, email, or phone. Works with the Information Technology divisions, and City Departments to obtain services and resolve complex telecom service issues. Provides open issues updates, and status reports, exchanges relevant information with management and project teams, and meets timelines. Provides accurate time estimates for tasks, identifies impacted teams, and notifies management and team members of potential issues. Assists with quotes, bids, contracts, billing, and account management for all of the telecommunications contracts. Collaborate with Telco engineering and field management personnel to ensure access/transport circuits are delivered per expected delivery order schedules. Develops support documentation, standard operating procedures, and deliverable plans for system implementation and operational support. Works independently and makes appropriate decisions based on experience; identifies and defines technical problems and errors and implements technical solutions to solve problems. Confers with senior technical staff to resolve complex problems and tracks the problem until it has been resolved. Maintain and evaluate telecommunications service records for customers, including wired and wireless services, and assist with customer requests. Includes: evaluating telecom carrier statements, assisting in managing the inventory of telecommunication services, reviewing contracts, reviewing and paying invoices, and managing billing disputes. Assist with financial reporting including budgeting, forecasting, accruals, & responding to customer requests. Perform Monthly invoice validation and processing, tracking of orders and billing disputes, and monthly financial reporting. General Information For complete job specification, click here . Please note: This is an unclassified contract position. Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received. Note: This is a new advertisement for Information Technology Telecommunications Analyst . You must apply if you are still interested in this position. Note: Applicants with a foreign degree must have all relevant documents translated and evaluated by a College, University, or Credentials Evaluation Services prior to submitting them to the Human Resources Department. A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete. To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position. Determined by agreement Closing Date/Time: Continuous
Contra Costa County, CA
Contra Costa County, California, United States
The Position Why join the Contra Costa Fire Protection District? We are looking for dedicated professionals to join our GIS team in the Fire Protection District. Our GIS function is the backbone of spatial services, catering not only to the county and its municipalities but also to the wider public. In this role, you will play a vital part in maintaining accurate roads, navigational maps, and GIS-based applications. As these tasks are time-sensitive and demand unwavering attention to detail, we are seeking individuals who thrive in a fast-paced environment and are committed to delivering exceptional results. If you are passionate about leveraging GIS technology to support essential services and contribute to the safety and well-being of our community, we invite you to apply and be a part of our dynamic team. Join us in shaping the future of spatial data management and mapping solutions for the Fire Protection District. We are looking for someone who is: Detail-orientated with strong problem-solving abilities Capable of dissecting complex challenges and has a keen analytical mindset Proficient in ArcGIS Pro, ArcGIS Online, and CAD data management Experienced in working in Public Safety communication centers Passionate for mapmaking and spatial analysis Familiar with ESRI toolsets, including snapping, spatial buffering, and projections Self-motivated, focused, and responsive to dynamic demands What you will typically be responsible for: Performing quality control checks Editing a street network consisting of points, line, and polygons Digital and paper mapmaking projects Route optimization Interfacing with third-party service providers Manage project timelines and deliverables Updating and loading of GIS datasets A few reasons you might love this job: Exposure to cutting-edge technology and state-of-the-art software tools Immersion in the realm of Public Safety Management of extensive datasets Opportunities for independent work, empowering autonomy and self-direction Engaging in project leadership roles, driving initiatives forward and making a meaningful impact A few challenges you might face in this job : Juggling competing priorities amidst a fast-paced environment Navigating tight deadlines and time constraints Limited system access / availability (24 hour operation) Managing scheduling conflicts effectively Addressing the high demand for service while maintaining quality and efficiency Competencies Required: Analyzing & Interpreting Data : Drawing meaning and conclusions from quantitative or qualitative data Delivering Results : Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks Innovative Problem Solving : Identifying and analyzing problems in order to propose new ways to do business Design Sense : Creating work products that are functional, intuitive and aesthetically pleasing Adaptability : Responding positively to change and modifying behavior as the situation requires Attention to Detail : Focusing on the details of work content, work steps, and final work products Handling Stress : Maintaining emotional stability and self-control under pressure, challenge, or adversity Professional Integrity & Ethics : Displaying honesty, adherence to principles, and personal accountability Informing : Proactively obtaining and sharing information Customer Focus : Attending to the needs and expectations of customers Teamwork : Collaborating with others to achieve shared goals Leveraging Technology : Applying technology for improvements in organizational efficiency and effectiveness Project Management : Ensuring that projects are on-time, on-budget, and achieve their objectives To read the complete job description, please click here . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications Education: Possession of a bachelor’s degree from an accredited college or university, with a major in geography, geographic information systems, information technology, computer science, or closely related field. Experience: Three (3) years of full-time, or its equivalent, experience working with automated geographic information databases and systems. Substitution for Education: Additional-qualifying experience may be substituted for the required education on a year-for-year basis, up to a maximum of four (4) years. Desirable Qualifications: Bachelor's degree in Geographic Information Systems (GIS) or related field Proficiency in Python programming language Experience with ArcGIS Online and ArcGIS Pro Demonstrated skills in project management Proficiency in data analysis techniques Familiarity with network analysis methodologies Knowledge of MS SQL Server Selection Process Application Filing: All applicants must apply online at https://www.governmentjobs.com/careers/contracosta and submit the information as indicated on the job announcement by the final filing date. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination. Training and Experience Evaluation: Consists of an evaluation of each candidate's relevant education, training and/or experience as presented on the application and supplemental questionnaire. (Weighted 100%) The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment specific questions, please contact Christine Bissada at christine.bissada@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 4/9/2024 11:59 PM Pacific
Mar 28, 2024
Full Time
The Position Why join the Contra Costa Fire Protection District? We are looking for dedicated professionals to join our GIS team in the Fire Protection District. Our GIS function is the backbone of spatial services, catering not only to the county and its municipalities but also to the wider public. In this role, you will play a vital part in maintaining accurate roads, navigational maps, and GIS-based applications. As these tasks are time-sensitive and demand unwavering attention to detail, we are seeking individuals who thrive in a fast-paced environment and are committed to delivering exceptional results. If you are passionate about leveraging GIS technology to support essential services and contribute to the safety and well-being of our community, we invite you to apply and be a part of our dynamic team. Join us in shaping the future of spatial data management and mapping solutions for the Fire Protection District. We are looking for someone who is: Detail-orientated with strong problem-solving abilities Capable of dissecting complex challenges and has a keen analytical mindset Proficient in ArcGIS Pro, ArcGIS Online, and CAD data management Experienced in working in Public Safety communication centers Passionate for mapmaking and spatial analysis Familiar with ESRI toolsets, including snapping, spatial buffering, and projections Self-motivated, focused, and responsive to dynamic demands What you will typically be responsible for: Performing quality control checks Editing a street network consisting of points, line, and polygons Digital and paper mapmaking projects Route optimization Interfacing with third-party service providers Manage project timelines and deliverables Updating and loading of GIS datasets A few reasons you might love this job: Exposure to cutting-edge technology and state-of-the-art software tools Immersion in the realm of Public Safety Management of extensive datasets Opportunities for independent work, empowering autonomy and self-direction Engaging in project leadership roles, driving initiatives forward and making a meaningful impact A few challenges you might face in this job : Juggling competing priorities amidst a fast-paced environment Navigating tight deadlines and time constraints Limited system access / availability (24 hour operation) Managing scheduling conflicts effectively Addressing the high demand for service while maintaining quality and efficiency Competencies Required: Analyzing & Interpreting Data : Drawing meaning and conclusions from quantitative or qualitative data Delivering Results : Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks Innovative Problem Solving : Identifying and analyzing problems in order to propose new ways to do business Design Sense : Creating work products that are functional, intuitive and aesthetically pleasing Adaptability : Responding positively to change and modifying behavior as the situation requires Attention to Detail : Focusing on the details of work content, work steps, and final work products Handling Stress : Maintaining emotional stability and self-control under pressure, challenge, or adversity Professional Integrity & Ethics : Displaying honesty, adherence to principles, and personal accountability Informing : Proactively obtaining and sharing information Customer Focus : Attending to the needs and expectations of customers Teamwork : Collaborating with others to achieve shared goals Leveraging Technology : Applying technology for improvements in organizational efficiency and effectiveness Project Management : Ensuring that projects are on-time, on-budget, and achieve their objectives To read the complete job description, please click here . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications Education: Possession of a bachelor’s degree from an accredited college or university, with a major in geography, geographic information systems, information technology, computer science, or closely related field. Experience: Three (3) years of full-time, or its equivalent, experience working with automated geographic information databases and systems. Substitution for Education: Additional-qualifying experience may be substituted for the required education on a year-for-year basis, up to a maximum of four (4) years. Desirable Qualifications: Bachelor's degree in Geographic Information Systems (GIS) or related field Proficiency in Python programming language Experience with ArcGIS Online and ArcGIS Pro Demonstrated skills in project management Proficiency in data analysis techniques Familiarity with network analysis methodologies Knowledge of MS SQL Server Selection Process Application Filing: All applicants must apply online at https://www.governmentjobs.com/careers/contracosta and submit the information as indicated on the job announcement by the final filing date. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination. Training and Experience Evaluation: Consists of an evaluation of each candidate's relevant education, training and/or experience as presented on the application and supplemental questionnaire. (Weighted 100%) The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment specific questions, please contact Christine Bissada at christine.bissada@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 4/9/2024 11:59 PM Pacific
Sacramento County, CA
Sacramento, California, United States
The Position Come join one of Forbes Magazine's Best Employers ! This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 11/27/23, 2/27/24, 5/28/24, 8/28/24, 11/27/24 (final) Leads, plans, schedules, and oversees the work of staff performing advanced, specialized work of a professional nature, while performing similar duties as those being led; ensures completion of tasks in accordance with established policies and procedures; communicates policies, procedures and job expectations; and provides training to staff. Utilizes skills that require technical expertise and understanding of complex analytical procedures and systems processes, including analysis of complex business processes, while working with a significant amount of independent authority and judgment. Examples of Knowledge and Abilities Knowledge Of: Principles and practices of effective team building, team leadership and conflict resolution Advanced principles and practices of project management and work flow analysis Complex programming theories and principles, including web application development; programming languages, advanced SQL theories and multiple computer operating systems Relational database design, including the integration of database structures Advanced principles and practices pertaining to the application development/GIS lifecycle; technical writing, audience analysis, document design, case development, testing and validation of requirements, and implementing business systems Complex software tools, test equipment and measurement techniques Computer hardware and software systems similar to those being used by Sacramento County A broad range of operations, services, concepts, terms and activities common to a comprehensive state-of-the-art information systems program Advanced principles, methods and techniques used in designing, developing, testing and implementing various software technology solutions Methods and techniques of eliciting, analyzing and documenting business requirements and processes Business processes and standards analysis, case analysis, and process modeling Ability To: Effectively build and lead a team through all phases of complex IT projects involving multiple IT functions in order to achieve departmental and/or County goals Lead, train, assign, schedule and review the work of technical and/or professional information technology staff Conduct independent research, interpret highly technical documents, draw valid conclusions, develop technological solutions, take appropriate actions and/or make appropriate recommendations related to complex IT problems Work with users/customers to define, analyze and document system and user requirements and translate them into functional system design specifications Test and troubleshoot application problems/changes and recommend, develop or implement effective solutions for complex issues Translate user requirements to technical programmers and specialists; develop and make well-organized and effective oral presentations Communicate technical information to a wide variety of users and identify opportunities for business process and system improvements Perform advanced level application development duties, including programming, maintaining, troubleshooting and repairing various application structures from inception to final testing and implementation Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations Prepare and maintain clear and complete documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply and retain technical publications and documentation Plan, organize, prioritize and process work to ensure that deadlines are met Adapt quickly to changes in policies, procedures, assignments and work locations including the environment Communicate effectively, both verbally and in writing for technical and non-technical audiences Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Work independently with minor supervision Employment Qualifications Minimum Qualifications A Bachelor's Degree or higher from an accredited college or university in Management Information Systems, Information Technology, Computer Science, Business Administration, Accounting, Finance, Human Resources, Industrial Organizational Psychology, Materials Management or other field closely related to the intent of the class. AND Three (3) years full-time paid technical and/or professional experience in the fields of business systems analysis, applications development/implementation, programming, or database administration/analysis. Note: Technical and/or professional experience that demonstrates the ability to perform duties above the required three years of full-time paid experience in the fields of business systems analysis, applications development/implementation, programming, or database administration/analysis may be substituted for the required education on a year-for-year basis (2080 hours paid experience equal one year of education). Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. FOR APPLICANTS WITH DISABILITIES ONLY: Every effort is made to provide reasonable accommodations to disabled applicants such as in the selection of test sites, aides, or other equipment which permits the disabled applicants to compete in the examination process. Applicants with disabilities requesting an applicable ADA testing accommodation must complete a Reasonable Accommodation Request Form filled out and signed by the applicant and their doctor. This form must be submitted to the Disability Compliance Office, 700 H Street, Room 5720, Sacramento, CA 95814, by the cut-off date or final filing date as listed in this job announcement. Download the Reasonable Accommodation Request Form by clicking here or contact by mail or in person the Sacramento County Employment Services Division or Disability Compliance Office. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586 . Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 11/27/2024 5:00 PM Pacific
Mar 05, 2024
The Position Come join one of Forbes Magazine's Best Employers ! This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 11/27/23, 2/27/24, 5/28/24, 8/28/24, 11/27/24 (final) Leads, plans, schedules, and oversees the work of staff performing advanced, specialized work of a professional nature, while performing similar duties as those being led; ensures completion of tasks in accordance with established policies and procedures; communicates policies, procedures and job expectations; and provides training to staff. Utilizes skills that require technical expertise and understanding of complex analytical procedures and systems processes, including analysis of complex business processes, while working with a significant amount of independent authority and judgment. Examples of Knowledge and Abilities Knowledge Of: Principles and practices of effective team building, team leadership and conflict resolution Advanced principles and practices of project management and work flow analysis Complex programming theories and principles, including web application development; programming languages, advanced SQL theories and multiple computer operating systems Relational database design, including the integration of database structures Advanced principles and practices pertaining to the application development/GIS lifecycle; technical writing, audience analysis, document design, case development, testing and validation of requirements, and implementing business systems Complex software tools, test equipment and measurement techniques Computer hardware and software systems similar to those being used by Sacramento County A broad range of operations, services, concepts, terms and activities common to a comprehensive state-of-the-art information systems program Advanced principles, methods and techniques used in designing, developing, testing and implementing various software technology solutions Methods and techniques of eliciting, analyzing and documenting business requirements and processes Business processes and standards analysis, case analysis, and process modeling Ability To: Effectively build and lead a team through all phases of complex IT projects involving multiple IT functions in order to achieve departmental and/or County goals Lead, train, assign, schedule and review the work of technical and/or professional information technology staff Conduct independent research, interpret highly technical documents, draw valid conclusions, develop technological solutions, take appropriate actions and/or make appropriate recommendations related to complex IT problems Work with users/customers to define, analyze and document system and user requirements and translate them into functional system design specifications Test and troubleshoot application problems/changes and recommend, develop or implement effective solutions for complex issues Translate user requirements to technical programmers and specialists; develop and make well-organized and effective oral presentations Communicate technical information to a wide variety of users and identify opportunities for business process and system improvements Perform advanced level application development duties, including programming, maintaining, troubleshooting and repairing various application structures from inception to final testing and implementation Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations Prepare and maintain clear and complete documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply and retain technical publications and documentation Plan, organize, prioritize and process work to ensure that deadlines are met Adapt quickly to changes in policies, procedures, assignments and work locations including the environment Communicate effectively, both verbally and in writing for technical and non-technical audiences Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Work independently with minor supervision Employment Qualifications Minimum Qualifications A Bachelor's Degree or higher from an accredited college or university in Management Information Systems, Information Technology, Computer Science, Business Administration, Accounting, Finance, Human Resources, Industrial Organizational Psychology, Materials Management or other field closely related to the intent of the class. AND Three (3) years full-time paid technical and/or professional experience in the fields of business systems analysis, applications development/implementation, programming, or database administration/analysis. Note: Technical and/or professional experience that demonstrates the ability to perform duties above the required three years of full-time paid experience in the fields of business systems analysis, applications development/implementation, programming, or database administration/analysis may be substituted for the required education on a year-for-year basis (2080 hours paid experience equal one year of education). Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. FOR APPLICANTS WITH DISABILITIES ONLY: Every effort is made to provide reasonable accommodations to disabled applicants such as in the selection of test sites, aides, or other equipment which permits the disabled applicants to compete in the examination process. Applicants with disabilities requesting an applicable ADA testing accommodation must complete a Reasonable Accommodation Request Form filled out and signed by the applicant and their doctor. This form must be submitted to the Disability Compliance Office, 700 H Street, Room 5720, Sacramento, CA 95814, by the cut-off date or final filing date as listed in this job announcement. Download the Reasonable Accommodation Request Form by clicking here or contact by mail or in person the Sacramento County Employment Services Division or Disability Compliance Office. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586 . Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 11/27/2024 5:00 PM Pacific