COUNTY OF LAKE, CA
Lake County, California, United States
General Recruitment Information Recruitments for County positions are typically conducted to establish eligibility lists to fill countywide vacancies that occur during the active status of those lists (approximately 3 -12 months). Any person on a promotional eligibility list will be considered first by the hiring department(s) before persons on an open eligibility list. The County of Lake only accepts applications for permanent positions when actively recruiting. Only online applications are accepted. It is the responsibility of each applicant to review the full job description and requirements. The County is an Equal Opportunity-Affirmative Action Employer. Veteran's Preference. To apply for County examinations - All applications for County examinations must be submitted through the County's online application system. A completed Supplemental Questionnaire must be submitted with each online application. All permanent County recruitments will be posted at www.co.lake.ca.us with a link to the online application. The County of Lake reserves the right to limit the number of applications that will be accepted for any open recruitment, and any such limit will be included on the job posting. When a limit is posted, the recruitment is subject to close at any time prior to the final filing date. Completed online application packets must be submitted by the close of business on the date that the recruitment closes . All relevant experience must be included on the application to be considered - resumes and other attached documents will not be used to qualify an applicant. Relevant experience and/or education may be substituted at a ratio of 2 to 1 for the purpose of meeting minimum qualifications and applicants should contact the Human Resources department for details. Important Notice - The provisions listed on job postings, job descriptions, or other recruitment materials do not constitute an expressed or implied contract. Benefits may vary between bargaining units. Any provisions contained within job postings, job descriptions or other recruitment material may be modified or revoked without notice. All County of Lake applicants who are given a conditional employment offer must comply with the County's pre-employment medical review program before they may be appointed to the County position. Minimum Qualifications Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California driver's license. High School Diploma or GED Equivalent Possession of, or ability to obtain and maintain a certification as a Peer Support Specialist by an approved California Department of Health Care Services certifying organization within one (1) year of appointment. Education and Experience: Must have personal lived experience as a current or past consumer of mental health, substance use behavioral health services or family member or caregiver of a current or former mental health, substance abuse behavioral health services consumer. Incumbent must possess a clear understanding of the behavioral health client culture and community as well as challenges faced by adults experiencing behavioral health issues, including a culture of stigma and discrimination. Current involvement with the adult behavioral health culture and local community is strongly preferred. Job Description PEER SUPPORT SPECIALIST DEFINITION Under general supervision, to perform work related to developing, implementing, promoting, maintaining and overseeing a variety of activities, programs and functions related to assigned wellness center; to perform outreach and engagement activities with adults experiencing behavioral health issues in Lake County; to promote individual, family, and community-level wellness; to serve as a liaison with adults experiencing behavioral health issues; to assist in providing support to underserved and/or un-served adults experiencing behavioral health issues; and to do related work as assigned. Under direct supervision, the incumbent will be responsible for development and on-going provision of peer recovery and support services including: monitoring, informing, supporting, assisting and empowering consumers and family members/caregivers who directly or indirectly receive Behavioral Health services. DISTINGUISHING CHARACTERISTICS This is the entry-level classification of the Peer Support Specialist class series. The Peer Support Specialist class series is designed to support and develop connections with groups identified as underserved and/or unserved by the existing behavioral health system. The Peer Support Specialist class series is responsible for assisting in the development, implementation, and day-to-day operations of their assigned wellness center. Incumbents in the Peer Support Specialist series are unique in that they have personal lived experience with behavioral health, substance use, and/or they may be the caregivers/family members of individual(s) with behavioral health, substance use and recovery challenges. The Peer Support Specialist is expected to possess the ability to work in a trainee capacity performing necessary peer support work under direct supervision. The Peer Support Specialist initially receives close supervision and is expected to develop best-practice wellness and recovery skills and techniques through experience and on-the-job training and instruction. Incumbents are responsible for establishing and maintaining strong working relationships with community members, community partners, as well as encouraging stakeholder involvement in the development and implementation of programs, activities, volunteer opportunities, and a variety of other tools used to connect community members with needed services. Incumbents work with other staff within the Behavioral Health Department to ensure the needs of clients are met, as well as providing support and guidance to family members, as appropriate. This class is further distinguished from Peer Support Specialist, Senior, in that the latter functions as the advanced working level, exercising considerable independent judgment for work completion and provides lead direction, work coordination and training of staff. Positions in the Peer Support Specialist class series are flexibly staffed. Incumbents may advance to the higher classifications after gaining the knowledge, skill, experience, licenses, and certifications which meet the qualifications for and demonstrating the ability to perform the work of the higher-level class. SUPERVISION RECEIVED AND EXERCISED Receives direct supervision from assigned supervisory or management staff, depending on areas of work assignments. Exercises no supervision over staff. EXAMPLES OF ESSENTIAL DUTIES Class specifications are intended to present a descriptive list of the scope of duties performed by employees in this class and are not intended to reflect all duties performed within the job. Provides peer recovery and support assistance and mentoring to promote consumer engagement in supportive networks, natural supports, and activities within and outside the behavioral health system. Assesses the unique challenges faced by each consumer; assists consumers in successfully setting and meeting their recovery goals. Uses effective listening and motivational interviewing techniques to engage consumers in goal setting to promote successful change. Serves as a mentor/role model demonstrating competency in recovery, effective coping skills and self-help strategies. Provides encouragement, motivation and support to clients seeking to establish or strengthen their recovery. Develops effective working relationships with agencies and organizations to advocate for client and family/caregiver empowerment. Provides outreach to consumers and community members to link them to services and help overcome barriers to participation in mental health services. Assists consumers in building or maintaining personal support networks and in developing social skills needed to maintain positive interpersonal relationships. Assists in facilitating peer self-help/recovery groups for consumers, family members, and caregivers. Attends and participates in special events, conferences, workshops and trainings. Assists in organizing training activities and providing educational materials on Behavioral Health recovery for community groups, behavioral health consumers, family members, and staff. Recommends and makes referrals to appropriate programs and/or services. Assist other staff with support, office, transportation, and other program-related activities Performs basic typing and computer tasks. Documents all activities as required. Completes all required staff trainings, as assigned. Performs other job-related duties, as assigned. MINIMUM QUALIFICATIONS Knowledge of: Effective principles, practices, and techniques to develop and maintain relationships with a variety of stakeholders. Scope and activities of public and private health and welfare agencies and other community resources. General understating of biological, behavioral, and environmental aspects of mental health and substance use related problems. Recovery issues within the targeted population groups. General principles of mental health recovery, substance use recovery and strength-based approach to peer support. Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment. English usage, spelling, grammar, and punctuation. Principles of effective customer service and communication. Ability to: Read and understand written and verbal rules, policies, and procedures. Maintain client confidentiality. Engage community resources on behalf of clients at a systems level. Compose and maintain accurate and appropriate records of services provided. Establish and maintain cooperative, effective working relationships with clients, co-workers, other agencies, and the general public. Communicate clearly and concisely, both verbally and in writing. Analyze situations accurately and adopt an effective course of action. Effectively organize and prioritize work assignments. Disclose lived experiences of recovery in a way that is appropriate and beneficial to the person engaging in services. Effectively represent the Behavioral Health Department with the public, community organizations, other County staff, and other government agencies. Communicate effectively with people from diverse ethnic and socioeconomic backgrounds. Handle stress and unusual client behavior. Constantly demonstrate cooperative behavior with colleagues, supervisors and customers/clients. Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California driver's license. High School Diploma or GED Equivalent Possession of, or ability to obtain and maintain a certification as a Peer Support Specialist by an approved California Department of Health Care Services certifying organization within one (1) year of appointment. Education and Experience: Must have personal lived experience as a current or past consumer of mental health, substance use behavioral health services or family member or caregiver of a current or former mental health, substance abuse behavioral health services consumer. Incumbent must possess a clear understanding of the behavioral health client culture and community as well as challenges faced by adults experiencing behavioral health issues, including a culture of stigma and discrimination. Current involvement with the adult behavioral health culture and local community is strongly preferred. WORKING CONDITIONS, ADA, AND OTHER REQUIREMENTS The County of Lake is an equal opportunity employer and will comply with its obligations under the law to provide equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Incumbents generally work in a typical office environment with adequate light and temperature. There may be occasional exposure?to?extreme temperatures, loud noise, fumes, noxious odors, dust, mist, gases, and poor ventilation; underground, confined, or restricted?workspaces; and heights more than five stories above ground level.?Incumbents may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Incumbents may also be subject to clients or members of the public afflicted with behavioral disorders or who are under emotionally stressful conditions. Positions in this class typically require: sitting, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, seeing, and repetitive motions. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Light Work: Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. Positions in this class may require local and statewide travel as necessary. A successful candidate will be required to submit to and pass a background check prior to the appointment. Depending upon the position and/or assigned department, the background check may include but is not limited to civil and criminal history check, reference check, Live Scan, and/or credit check (as allowed under state law). Incumbents in this class will be required to complete Federal or State required training and/or certification upon written notice from the appointing authority. Failure to obtain or maintain the appropriate certification or training may constitute cause for personnel action in accordance with County Personnel rules or applicable bargaining agreement. Disaster Service Workers : As members of the County of Lake Emergency Services Organization, all Lake County employees are designated as Disaster Service Workers during a proclaimed emergency and may be required to perform certain emergency services at the direction of the department and / or County. The contents of this class specification shall not be construed to constitute any expressed or implied warranty or guarantee, nor shall it constitute a contract of employment. The County of Lake assumes no responsibility beyond the general accuracy of the document, nor does it assume responsibility for any errors or omissions in the information contained herein. The contents of this specification may be modified or revoked without notice. Terms and conditions of employment are determined through a “meet and confer” process and are subject to the Memorandum of Understanding currently in effect. RETIREMENT - County employees are members of the California Public Employee Retirement system (CalPERS).CalPERS provides a defined benefit pension at retirement for County employees.The pension formulas and employee contribution amounts may vary by bargaining unit, date of hire, prior qualifying service, and classification. Please contact Human Resources for more information. HEALTH AND INSURANCE BENEFITS - Medical, dental, hospital, vision, life and disability coverage is available to employees and their dependents. The County contributes $1,500 of the monthly premiums for the insurance plan options. VACATION ACCRUAL may be adjusted for current city or county government employees. VACATION - 80 hours per year during the first five years of service, 120 hours per year after five years, and additional accruals based on years of service beyond fifteen years. Pro-rated for part-time employees. SICK LEAVE - Accrues at a rate of 96 hours per year. Pro-rated for part-time employees. HOLIDAYS - An average of twelve paid 8-hour holidays per year. Pro-rated for part-time employees. SALARY - Lake County has an adopted salary schedule. The salary range for most classifications is in five increments with a provision for longevity increases. Appointments are normally made at the first step of the salary range. SOCIAL SECURITY - County employees participate in Social Security. CALIFORNIA STATE DISABILITY INSURANCE - SDI is available to some County employees. DEFERRED COMPENSATION PLANS and CREDIT UNION MEMBERSHIPS are available to County employees. Closing Date/Time: 4/7/2024 5:00 PM Pacific
Mar 29, 2024
Full Time
General Recruitment Information Recruitments for County positions are typically conducted to establish eligibility lists to fill countywide vacancies that occur during the active status of those lists (approximately 3 -12 months). Any person on a promotional eligibility list will be considered first by the hiring department(s) before persons on an open eligibility list. The County of Lake only accepts applications for permanent positions when actively recruiting. Only online applications are accepted. It is the responsibility of each applicant to review the full job description and requirements. The County is an Equal Opportunity-Affirmative Action Employer. Veteran's Preference. To apply for County examinations - All applications for County examinations must be submitted through the County's online application system. A completed Supplemental Questionnaire must be submitted with each online application. All permanent County recruitments will be posted at www.co.lake.ca.us with a link to the online application. The County of Lake reserves the right to limit the number of applications that will be accepted for any open recruitment, and any such limit will be included on the job posting. When a limit is posted, the recruitment is subject to close at any time prior to the final filing date. Completed online application packets must be submitted by the close of business on the date that the recruitment closes . All relevant experience must be included on the application to be considered - resumes and other attached documents will not be used to qualify an applicant. Relevant experience and/or education may be substituted at a ratio of 2 to 1 for the purpose of meeting minimum qualifications and applicants should contact the Human Resources department for details. Important Notice - The provisions listed on job postings, job descriptions, or other recruitment materials do not constitute an expressed or implied contract. Benefits may vary between bargaining units. Any provisions contained within job postings, job descriptions or other recruitment material may be modified or revoked without notice. All County of Lake applicants who are given a conditional employment offer must comply with the County's pre-employment medical review program before they may be appointed to the County position. Minimum Qualifications Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California driver's license. High School Diploma or GED Equivalent Possession of, or ability to obtain and maintain a certification as a Peer Support Specialist by an approved California Department of Health Care Services certifying organization within one (1) year of appointment. Education and Experience: Must have personal lived experience as a current or past consumer of mental health, substance use behavioral health services or family member or caregiver of a current or former mental health, substance abuse behavioral health services consumer. Incumbent must possess a clear understanding of the behavioral health client culture and community as well as challenges faced by adults experiencing behavioral health issues, including a culture of stigma and discrimination. Current involvement with the adult behavioral health culture and local community is strongly preferred. Job Description PEER SUPPORT SPECIALIST DEFINITION Under general supervision, to perform work related to developing, implementing, promoting, maintaining and overseeing a variety of activities, programs and functions related to assigned wellness center; to perform outreach and engagement activities with adults experiencing behavioral health issues in Lake County; to promote individual, family, and community-level wellness; to serve as a liaison with adults experiencing behavioral health issues; to assist in providing support to underserved and/or un-served adults experiencing behavioral health issues; and to do related work as assigned. Under direct supervision, the incumbent will be responsible for development and on-going provision of peer recovery and support services including: monitoring, informing, supporting, assisting and empowering consumers and family members/caregivers who directly or indirectly receive Behavioral Health services. DISTINGUISHING CHARACTERISTICS This is the entry-level classification of the Peer Support Specialist class series. The Peer Support Specialist class series is designed to support and develop connections with groups identified as underserved and/or unserved by the existing behavioral health system. The Peer Support Specialist class series is responsible for assisting in the development, implementation, and day-to-day operations of their assigned wellness center. Incumbents in the Peer Support Specialist series are unique in that they have personal lived experience with behavioral health, substance use, and/or they may be the caregivers/family members of individual(s) with behavioral health, substance use and recovery challenges. The Peer Support Specialist is expected to possess the ability to work in a trainee capacity performing necessary peer support work under direct supervision. The Peer Support Specialist initially receives close supervision and is expected to develop best-practice wellness and recovery skills and techniques through experience and on-the-job training and instruction. Incumbents are responsible for establishing and maintaining strong working relationships with community members, community partners, as well as encouraging stakeholder involvement in the development and implementation of programs, activities, volunteer opportunities, and a variety of other tools used to connect community members with needed services. Incumbents work with other staff within the Behavioral Health Department to ensure the needs of clients are met, as well as providing support and guidance to family members, as appropriate. This class is further distinguished from Peer Support Specialist, Senior, in that the latter functions as the advanced working level, exercising considerable independent judgment for work completion and provides lead direction, work coordination and training of staff. Positions in the Peer Support Specialist class series are flexibly staffed. Incumbents may advance to the higher classifications after gaining the knowledge, skill, experience, licenses, and certifications which meet the qualifications for and demonstrating the ability to perform the work of the higher-level class. SUPERVISION RECEIVED AND EXERCISED Receives direct supervision from assigned supervisory or management staff, depending on areas of work assignments. Exercises no supervision over staff. EXAMPLES OF ESSENTIAL DUTIES Class specifications are intended to present a descriptive list of the scope of duties performed by employees in this class and are not intended to reflect all duties performed within the job. Provides peer recovery and support assistance and mentoring to promote consumer engagement in supportive networks, natural supports, and activities within and outside the behavioral health system. Assesses the unique challenges faced by each consumer; assists consumers in successfully setting and meeting their recovery goals. Uses effective listening and motivational interviewing techniques to engage consumers in goal setting to promote successful change. Serves as a mentor/role model demonstrating competency in recovery, effective coping skills and self-help strategies. Provides encouragement, motivation and support to clients seeking to establish or strengthen their recovery. Develops effective working relationships with agencies and organizations to advocate for client and family/caregiver empowerment. Provides outreach to consumers and community members to link them to services and help overcome barriers to participation in mental health services. Assists consumers in building or maintaining personal support networks and in developing social skills needed to maintain positive interpersonal relationships. Assists in facilitating peer self-help/recovery groups for consumers, family members, and caregivers. Attends and participates in special events, conferences, workshops and trainings. Assists in organizing training activities and providing educational materials on Behavioral Health recovery for community groups, behavioral health consumers, family members, and staff. Recommends and makes referrals to appropriate programs and/or services. Assist other staff with support, office, transportation, and other program-related activities Performs basic typing and computer tasks. Documents all activities as required. Completes all required staff trainings, as assigned. Performs other job-related duties, as assigned. MINIMUM QUALIFICATIONS Knowledge of: Effective principles, practices, and techniques to develop and maintain relationships with a variety of stakeholders. Scope and activities of public and private health and welfare agencies and other community resources. General understating of biological, behavioral, and environmental aspects of mental health and substance use related problems. Recovery issues within the targeted population groups. General principles of mental health recovery, substance use recovery and strength-based approach to peer support. Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment. English usage, spelling, grammar, and punctuation. Principles of effective customer service and communication. Ability to: Read and understand written and verbal rules, policies, and procedures. Maintain client confidentiality. Engage community resources on behalf of clients at a systems level. Compose and maintain accurate and appropriate records of services provided. Establish and maintain cooperative, effective working relationships with clients, co-workers, other agencies, and the general public. Communicate clearly and concisely, both verbally and in writing. Analyze situations accurately and adopt an effective course of action. Effectively organize and prioritize work assignments. Disclose lived experiences of recovery in a way that is appropriate and beneficial to the person engaging in services. Effectively represent the Behavioral Health Department with the public, community organizations, other County staff, and other government agencies. Communicate effectively with people from diverse ethnic and socioeconomic backgrounds. Handle stress and unusual client behavior. Constantly demonstrate cooperative behavior with colleagues, supervisors and customers/clients. Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California driver's license. High School Diploma or GED Equivalent Possession of, or ability to obtain and maintain a certification as a Peer Support Specialist by an approved California Department of Health Care Services certifying organization within one (1) year of appointment. Education and Experience: Must have personal lived experience as a current or past consumer of mental health, substance use behavioral health services or family member or caregiver of a current or former mental health, substance abuse behavioral health services consumer. Incumbent must possess a clear understanding of the behavioral health client culture and community as well as challenges faced by adults experiencing behavioral health issues, including a culture of stigma and discrimination. Current involvement with the adult behavioral health culture and local community is strongly preferred. WORKING CONDITIONS, ADA, AND OTHER REQUIREMENTS The County of Lake is an equal opportunity employer and will comply with its obligations under the law to provide equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Incumbents generally work in a typical office environment with adequate light and temperature. There may be occasional exposure?to?extreme temperatures, loud noise, fumes, noxious odors, dust, mist, gases, and poor ventilation; underground, confined, or restricted?workspaces; and heights more than five stories above ground level.?Incumbents may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Incumbents may also be subject to clients or members of the public afflicted with behavioral disorders or who are under emotionally stressful conditions. Positions in this class typically require: sitting, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, seeing, and repetitive motions. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Light Work: Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. Positions in this class may require local and statewide travel as necessary. A successful candidate will be required to submit to and pass a background check prior to the appointment. Depending upon the position and/or assigned department, the background check may include but is not limited to civil and criminal history check, reference check, Live Scan, and/or credit check (as allowed under state law). Incumbents in this class will be required to complete Federal or State required training and/or certification upon written notice from the appointing authority. Failure to obtain or maintain the appropriate certification or training may constitute cause for personnel action in accordance with County Personnel rules or applicable bargaining agreement. Disaster Service Workers : As members of the County of Lake Emergency Services Organization, all Lake County employees are designated as Disaster Service Workers during a proclaimed emergency and may be required to perform certain emergency services at the direction of the department and / or County. The contents of this class specification shall not be construed to constitute any expressed or implied warranty or guarantee, nor shall it constitute a contract of employment. The County of Lake assumes no responsibility beyond the general accuracy of the document, nor does it assume responsibility for any errors or omissions in the information contained herein. The contents of this specification may be modified or revoked without notice. Terms and conditions of employment are determined through a “meet and confer” process and are subject to the Memorandum of Understanding currently in effect. RETIREMENT - County employees are members of the California Public Employee Retirement system (CalPERS).CalPERS provides a defined benefit pension at retirement for County employees.The pension formulas and employee contribution amounts may vary by bargaining unit, date of hire, prior qualifying service, and classification. Please contact Human Resources for more information. HEALTH AND INSURANCE BENEFITS - Medical, dental, hospital, vision, life and disability coverage is available to employees and their dependents. The County contributes $1,500 of the monthly premiums for the insurance plan options. VACATION ACCRUAL may be adjusted for current city or county government employees. VACATION - 80 hours per year during the first five years of service, 120 hours per year after five years, and additional accruals based on years of service beyond fifteen years. Pro-rated for part-time employees. SICK LEAVE - Accrues at a rate of 96 hours per year. Pro-rated for part-time employees. HOLIDAYS - An average of twelve paid 8-hour holidays per year. Pro-rated for part-time employees. SALARY - Lake County has an adopted salary schedule. The salary range for most classifications is in five increments with a provision for longevity increases. Appointments are normally made at the first step of the salary range. SOCIAL SECURITY - County employees participate in Social Security. CALIFORNIA STATE DISABILITY INSURANCE - SDI is available to some County employees. DEFERRED COMPENSATION PLANS and CREDIT UNION MEMBERSHIPS are available to County employees. Closing Date/Time: 4/7/2024 5:00 PM Pacific
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Community Service Specialist Positions Available 1 Position Available SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department University Police Appointment Type This is a one-year probationary position. Time Base Part-Time (.50 FTE) Work Schedule Schedule to be arranged by supervisor. Anticipated Hiring Range $2,040.00 - $2,142.00 Per Month ($24,480.00 - $25,704.00.00 Annually) Salary is commensurate with experience. Position Summary The Community Service Specialist serves as a visible security presence on campus, and within its buildings as assigned, performs security services such as patrolling campus on foot, bike or vehicle to protect campus community and visitors, provides public safety support and assistance to campus police, enforces campus ordinances and parking regulations, and issues citations to violators. Incumbent also provides information to the University Police Department (UPD) regarding any unusual occurrences and/or activities on and around campus. Position Information Security Services: Patrol campus on foot, bike or vehicle to protect campus community and visitors from such hazards as fire, theft, vandalism, trespassing and other crimes. Assist in the enforcement of campus rules and regulations, report hazardous conditions, checking, opening and securing campus facilities, coordinating and testing campus alarm systems. Public Safety Support: Provide support and assistance to UPD by providing back-up dispatch support, managing property and evidence, maintaining records, providing training on crime prevention awareness, supporting drug identification programs, performing Live Scan and Ink Card fingerprinting, participating in emergency response teams and responding to emergency situations and taking incident/accident reports and responding to these situations, as needed. Parking Support: Enforce parking rules and regulations through issuing and selling parking permits, patrolling parking lots, and issuing citations for parking and other standing violations, as appropriate. Appear in court for parking related citations and directing vehicle and pedestrian traffic during peak hours, special events, and emergencies. Campus Community Support: Assist in the physical logistics for campus special events and emergencies. Provide general information and assistance to the public and provide escort and citizen assistance, as needed. Other duties as assigned Minimum Qualifications Entry into this classification requires high school level reading and writing abilities, and possession of a California Driver’s License. The nature of the duties may also require successful completion of a background check, physical and and/or the ability to attend Police Officers Standards & Training (POST) programs related to public safety support and dispatch activities. Knowledge of and the ability to learn how to use the applicable public safety related equipment and systems are essential. A high school diploma or equivalent and three to six months related experience would normally achieve these entry qualifications. • Working knowledge of applicable procedures and regulations related to campus security, public safety, and parking. • Working knowledge of alarm and radio systems. • Ability to detect and respond appropriately to potential hazardous or crime situations. • Ability to observe and recall details and incidents. • Ability to act and resolve parking and traffic problems. • Ability to write standard incident reports in a clear and concise manner. • Ability to interact effectively with a wide range of individuals including the campus community, general public and law enforcement personnel. • Ability to handle sensitive situations with tact and confidentiality. Preferred Qualifications • At least 1 year of experience as a security officer. • Must be dependable, trustworthy and willing to respond to work on call if needed. • Keep uniform inspection ready: polished, clean, and neat. • Knowledge of campus operating and emergency procedures. Core Competencies - embody the following competencies: • Bias toward collaboration and teamwork. • Effective oral, written and nonverbal communication skills. • Customer/Client Focus with an emphasis in problem solving and resolution. • Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. • Diversity and inclusion. Environmental/Physical/Special Must be able to work indoors and/or outdoors and feel comfortable working in a police environment. May be required to work evenings and/or weekends depending on department staffing needs. Must be able to stand for long periods of time, walk for long periods of time, climb stairs, lift, open doors, and assist police officers as requested. Must be able to react to emergencies and be able to communicate effectively. Act as a first level mediator of disputes and be the eyes and ears for the UPD. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff and visitors/guests. Pre-Employment Requirements This position requires the successful completion of a background check. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 28 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Community Service Specialist Positions Available 1 Position Available SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department University Police Appointment Type This is a one-year probationary position. Time Base Part-Time (.50 FTE) Work Schedule Schedule to be arranged by supervisor. Anticipated Hiring Range $2,040.00 - $2,142.00 Per Month ($24,480.00 - $25,704.00.00 Annually) Salary is commensurate with experience. Position Summary The Community Service Specialist serves as a visible security presence on campus, and within its buildings as assigned, performs security services such as patrolling campus on foot, bike or vehicle to protect campus community and visitors, provides public safety support and assistance to campus police, enforces campus ordinances and parking regulations, and issues citations to violators. Incumbent also provides information to the University Police Department (UPD) regarding any unusual occurrences and/or activities on and around campus. Position Information Security Services: Patrol campus on foot, bike or vehicle to protect campus community and visitors from such hazards as fire, theft, vandalism, trespassing and other crimes. Assist in the enforcement of campus rules and regulations, report hazardous conditions, checking, opening and securing campus facilities, coordinating and testing campus alarm systems. Public Safety Support: Provide support and assistance to UPD by providing back-up dispatch support, managing property and evidence, maintaining records, providing training on crime prevention awareness, supporting drug identification programs, performing Live Scan and Ink Card fingerprinting, participating in emergency response teams and responding to emergency situations and taking incident/accident reports and responding to these situations, as needed. Parking Support: Enforce parking rules and regulations through issuing and selling parking permits, patrolling parking lots, and issuing citations for parking and other standing violations, as appropriate. Appear in court for parking related citations and directing vehicle and pedestrian traffic during peak hours, special events, and emergencies. Campus Community Support: Assist in the physical logistics for campus special events and emergencies. Provide general information and assistance to the public and provide escort and citizen assistance, as needed. Other duties as assigned Minimum Qualifications Entry into this classification requires high school level reading and writing abilities, and possession of a California Driver’s License. The nature of the duties may also require successful completion of a background check, physical and and/or the ability to attend Police Officers Standards & Training (POST) programs related to public safety support and dispatch activities. Knowledge of and the ability to learn how to use the applicable public safety related equipment and systems are essential. A high school diploma or equivalent and three to six months related experience would normally achieve these entry qualifications. • Working knowledge of applicable procedures and regulations related to campus security, public safety, and parking. • Working knowledge of alarm and radio systems. • Ability to detect and respond appropriately to potential hazardous or crime situations. • Ability to observe and recall details and incidents. • Ability to act and resolve parking and traffic problems. • Ability to write standard incident reports in a clear and concise manner. • Ability to interact effectively with a wide range of individuals including the campus community, general public and law enforcement personnel. • Ability to handle sensitive situations with tact and confidentiality. Preferred Qualifications • At least 1 year of experience as a security officer. • Must be dependable, trustworthy and willing to respond to work on call if needed. • Keep uniform inspection ready: polished, clean, and neat. • Knowledge of campus operating and emergency procedures. Core Competencies - embody the following competencies: • Bias toward collaboration and teamwork. • Effective oral, written and nonverbal communication skills. • Customer/Client Focus with an emphasis in problem solving and resolution. • Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. • Diversity and inclusion. Environmental/Physical/Special Must be able to work indoors and/or outdoors and feel comfortable working in a police environment. May be required to work evenings and/or weekends depending on department staffing needs. Must be able to stand for long periods of time, walk for long periods of time, climb stairs, lift, open doors, and assist police officers as requested. Must be able to react to emergencies and be able to communicate effectively. Act as a first level mediator of disputes and be the eyes and ears for the UPD. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff and visitors/guests. Pre-Employment Requirements This position requires the successful completion of a background check. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 28 2024 Pacific Standard Time Applications close: Closing Date/Time:
Sacramento County, CA
Sacramento, California, United States
The Position Coe join one of Forbes Magazine's Best Employers ! This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 3/19/24, 6/18/24 Under general supervision, leads, plans, schedules, and oversees the work of staff responsible for providing support to a diverse population of consumers and families/caregivers receiving behavioral health services while performing the same and/or more difficult duties as those being led; ensures completion of tasks in accordance with established policies and procedures; communicates policies, procedures and job expectations; and provides training to staff. Current recruitment includes (but is not limited to) the following positions: Wellness Crisis Call Center and Response Team. Click here for more information on this exciting opportunity. Assisted Outpatient Treatment Team. Click here for more information about this exciting opportunity. The following table illustrates the salary range for this position should you be assigned to one of the programs that receives a differential: Program Differential Amount Combined Salary Homeless Engagement and Response Team (In the Field/Encampments) 5% $51,543.32 - $56,827.01 Community Wellness Response Team (CWRT) 10% $53,997.77 - $59,533.06 Examples of Knowledge and Abilities Knowledge of Principles and practices of leadership, mentoring, and training Applicable federal, state, and local laws, codes, and regulations related to behavioral health services Operational characteristics, services, and activities of assigned programs and functions Public and private agency services available for families, children, and adults with behavioral health and recovery challenges Crisis intervention techniques Needs and difficulties faced by ethnically diverse consumers and families/caregivers of consumers of behavioral health services Methods and techniques to communicate effectively with behavioral health consumers, families/caregivers, the community, and treatment/care teams Cultural and social factors affecting behavioral health and recovery Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment English usage, spelling, grammar, and punctuation Ability to Lead and train staff providing support to a diverse population of consumers and families/caregivers receiving behavioral health services Plan, coordinate, assign, and review the work of staff Provide work direction and instruction Research and evaluate work problems, and recommend solutions Develop and maintain cooperative, effective working relationships with others Communicate clearly and concisely, both verbally and in writing Interpret and apply applicable federal, state, and local laws, codes, and regulations Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met Maintain client confidentiality Compose and maintain accurate and appropriate records of services provided Meet required timelines for referrals, follow-up, and coordination of care Assist in the development and facilitation of educational forums, outreach materials, and training for staff, care team, and behavioral health consumers Employment Qualifications Minimum Qualifications Currently or previously a consumer of behavioral services (such as mental health or substance use), or a parent or family member/caregiver of a behavioral health consumer. AND Two years of full-time paid or volunteer experience as a peer counselor or advocate for children/youth or adults receiving behavioral health services or for their families or caregivers. Note: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. FOR APPLICANTS WITH DISABILITIES ONLY: Every effort is made to provide reasonable accommodations to disabled applicants such as in the selection of test sites, aides, or other equipment which permits the disabled applicants to compete in the examination process. Applicants with disabilities requesting an applicable ADA testing accommodation must complete a Reasonable Accommodation Request Form filled out and signed by the applicant and their doctor. This form must be submitted to the Disability Compliance Office, 700 H Street, Room 5720, Sacramento, CA 95814, by the cut-off date or final filing date as listed in this job announcement. Download the Reasonable Accommodation Request Form by clicking here or contact by mail or in person the Sacramento County Employment Services Division or Disability Compliance Office. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586 . Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: Continuous
Mar 05, 2024
The Position Coe join one of Forbes Magazine's Best Employers ! This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 3/19/24, 6/18/24 Under general supervision, leads, plans, schedules, and oversees the work of staff responsible for providing support to a diverse population of consumers and families/caregivers receiving behavioral health services while performing the same and/or more difficult duties as those being led; ensures completion of tasks in accordance with established policies and procedures; communicates policies, procedures and job expectations; and provides training to staff. Current recruitment includes (but is not limited to) the following positions: Wellness Crisis Call Center and Response Team. Click here for more information on this exciting opportunity. Assisted Outpatient Treatment Team. Click here for more information about this exciting opportunity. The following table illustrates the salary range for this position should you be assigned to one of the programs that receives a differential: Program Differential Amount Combined Salary Homeless Engagement and Response Team (In the Field/Encampments) 5% $51,543.32 - $56,827.01 Community Wellness Response Team (CWRT) 10% $53,997.77 - $59,533.06 Examples of Knowledge and Abilities Knowledge of Principles and practices of leadership, mentoring, and training Applicable federal, state, and local laws, codes, and regulations related to behavioral health services Operational characteristics, services, and activities of assigned programs and functions Public and private agency services available for families, children, and adults with behavioral health and recovery challenges Crisis intervention techniques Needs and difficulties faced by ethnically diverse consumers and families/caregivers of consumers of behavioral health services Methods and techniques to communicate effectively with behavioral health consumers, families/caregivers, the community, and treatment/care teams Cultural and social factors affecting behavioral health and recovery Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment English usage, spelling, grammar, and punctuation Ability to Lead and train staff providing support to a diverse population of consumers and families/caregivers receiving behavioral health services Plan, coordinate, assign, and review the work of staff Provide work direction and instruction Research and evaluate work problems, and recommend solutions Develop and maintain cooperative, effective working relationships with others Communicate clearly and concisely, both verbally and in writing Interpret and apply applicable federal, state, and local laws, codes, and regulations Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met Maintain client confidentiality Compose and maintain accurate and appropriate records of services provided Meet required timelines for referrals, follow-up, and coordination of care Assist in the development and facilitation of educational forums, outreach materials, and training for staff, care team, and behavioral health consumers Employment Qualifications Minimum Qualifications Currently or previously a consumer of behavioral services (such as mental health or substance use), or a parent or family member/caregiver of a behavioral health consumer. AND Two years of full-time paid or volunteer experience as a peer counselor or advocate for children/youth or adults receiving behavioral health services or for their families or caregivers. Note: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. FOR APPLICANTS WITH DISABILITIES ONLY: Every effort is made to provide reasonable accommodations to disabled applicants such as in the selection of test sites, aides, or other equipment which permits the disabled applicants to compete in the examination process. Applicants with disabilities requesting an applicable ADA testing accommodation must complete a Reasonable Accommodation Request Form filled out and signed by the applicant and their doctor. This form must be submitted to the Disability Compliance Office, 700 H Street, Room 5720, Sacramento, CA 95814, by the cut-off date or final filing date as listed in this job announcement. Download the Reasonable Accommodation Request Form by clicking here or contact by mail or in person the Sacramento County Employment Services Division or Disability Compliance Office. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586 . Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: Continuous
Alameda County
San Leandro, California, United States
Introduction This is a reinstatement, transfer or voluntary demotion opportunity for current and former regularly appointed employees of Alameda County. Reinstatement: Pursuant to Civil Service Rule 1744: On the request of a department head and approval of the Commission, a regularly appointed employee who resigned in good standing may, within three years after the effective date of his/her resignation, be reinstated in a position in the class from which he/she resigned or in a position in another class for which he/she may be eligible as determined by the Commission. Appointments by reinstatement following resignation are subject to the probationary period established for the class. You must have been a classified County employee in the same job code or in a job code at the same salary maximum and left the County in good standing. In addition, you must meet the minimum and special qualifications of the specific position. Transfer: You must be a current County classified employee in the same job code or in a job code with the same salary maximum for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. Voluntary Demotion: You must be a current County classified employee in a job code which is at a higher salary maximum than the vacancy for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. DESCRIPTION THE AGENCY Alameda County's Health Services Program is administered by the Health Care Services Agency and includes the following program areas: Behavioral Health Care, Public Health, Environmental Health, and Agency Administration/Indigent Health. The ultimate mission of the Health Care Services Agency is to provide fully integrated health care services through a comprehensive network of public and private partnerships that ensure optimal health and well-being and respect the diversity of all residents. Health Care Services Agency currently has multiple career opportunities for experienced professionals to become part of a service delivery team dedicated to the optimal health and well being of Alameda County residents. THE POSITION Under direction, to provide program planning, technical assistance, review and evaluation functions to direct client service delivery programs where such services are provided by community-based organizations (CBO's), contract service providers and/or County staff in a wide variety of service areas; to act as County liaison with service providers and funding sources and ensure that program regulations and procedures are followed; and to do related work as required. DISTINGUISHING FEATURES This professional-level class provides technical programmatic services in a wide variety of client service areas; however, all positions are typically characterized by the following elements: • The need for technical knowledge in the service delivery area to which assigned; • The fact that client services are provided by CBO's, other contract providers and/or County staff; and • The focus of responsibilities being related to program development and implementation, rather than to the provision of administrative or support to County departments. This class is distinguished from Senior Program Specialist, which provides work direction or supervision to a support staff in addition to providing direct program review and evaluation. It is further distinguished from Program/Financial Specialist in that the latter has financial service responsibilities in addition to technical program responsibilities. MINIMUM QUALIFICATIONS Education: The equivalent to graduation from an accredited four year college or university (180 quarter units or 120 semester units) with major coursework in business or public administration, a social science or a field related to the program area to which assigned. (Additional experience as outlined below may be substituted for the education on a year-for-year basis.) AND Experience: The equivalent to three years of full-time professional-level or supervisory work in the direct delivery of services to clients or the oversight of such services in the program area to which assigned, one year of which must have included program planning and evaluation, or in program administration, contract negotiations, grants management and similar financial services. Substitution: (Possession of a Master’s degree in business, public administration, social science or a related field to the program area to which assigned from an accredited college or university, may be substituted for two years of the required experience.) Licenses: Specified positions may require possession of a valid California driver's license. Specified positions may also require licensure or certification in the programmatic area to which assigned. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification. Knowledge of: • Principles, practices, funding sources and administrative requirements in the program area to which assigned. • Principles and practices of program planning and evaluation. • Principles and practices of direct client service delivery. • Practices and techniques of programmatic analysis and report preparation. • Applicable federal, state and local laws, rules and regulations. • Computer applications related to the work. • Office administrative practices and procedures, including records management and the operation of standard office equipment. • Basic budgetary and financial record-keeping techniques. Ability to: • Plan, monitor and evaluate program and service delivery effectiveness in the programmatic area to which assigned. • Identify programmatic and operational problems, investigate and evaluate alternatives and implement effective solutions. • Interpret, explain and apply complex regulations, policies and procedures. • Prepare clear, accurate and effective reports, correspondence, policies, informational brochures and other written materials. • Represent the department and the County in meetings with others and make effective presentations to diverse groups. • Organize and prioritize work and meet critical deadlines. • Maintain accurate records and files. • Exercise sound independent judgment within established policies and guidelines. • Establish and maintain effective working relationships with those contacted in the course of the work. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion TO APPLY: Please submit a PDF of your updated Alameda County application to Ricca Espiridion at ricca.espiridion@acgov.org .Please be in contact if you have any questions. You are encouraged to apply immediately as this posting is open until filled and may close at anytime. Alameda County is an Equal Opportunity Employer Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Introduction This is a reinstatement, transfer or voluntary demotion opportunity for current and former regularly appointed employees of Alameda County. Reinstatement: Pursuant to Civil Service Rule 1744: On the request of a department head and approval of the Commission, a regularly appointed employee who resigned in good standing may, within three years after the effective date of his/her resignation, be reinstated in a position in the class from which he/she resigned or in a position in another class for which he/she may be eligible as determined by the Commission. Appointments by reinstatement following resignation are subject to the probationary period established for the class. You must have been a classified County employee in the same job code or in a job code at the same salary maximum and left the County in good standing. In addition, you must meet the minimum and special qualifications of the specific position. Transfer: You must be a current County classified employee in the same job code or in a job code with the same salary maximum for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. Voluntary Demotion: You must be a current County classified employee in a job code which is at a higher salary maximum than the vacancy for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. DESCRIPTION THE AGENCY Alameda County's Health Services Program is administered by the Health Care Services Agency and includes the following program areas: Behavioral Health Care, Public Health, Environmental Health, and Agency Administration/Indigent Health. The ultimate mission of the Health Care Services Agency is to provide fully integrated health care services through a comprehensive network of public and private partnerships that ensure optimal health and well-being and respect the diversity of all residents. Health Care Services Agency currently has multiple career opportunities for experienced professionals to become part of a service delivery team dedicated to the optimal health and well being of Alameda County residents. THE POSITION Under direction, to provide program planning, technical assistance, review and evaluation functions to direct client service delivery programs where such services are provided by community-based organizations (CBO's), contract service providers and/or County staff in a wide variety of service areas; to act as County liaison with service providers and funding sources and ensure that program regulations and procedures are followed; and to do related work as required. DISTINGUISHING FEATURES This professional-level class provides technical programmatic services in a wide variety of client service areas; however, all positions are typically characterized by the following elements: • The need for technical knowledge in the service delivery area to which assigned; • The fact that client services are provided by CBO's, other contract providers and/or County staff; and • The focus of responsibilities being related to program development and implementation, rather than to the provision of administrative or support to County departments. This class is distinguished from Senior Program Specialist, which provides work direction or supervision to a support staff in addition to providing direct program review and evaluation. It is further distinguished from Program/Financial Specialist in that the latter has financial service responsibilities in addition to technical program responsibilities. MINIMUM QUALIFICATIONS Education: The equivalent to graduation from an accredited four year college or university (180 quarter units or 120 semester units) with major coursework in business or public administration, a social science or a field related to the program area to which assigned. (Additional experience as outlined below may be substituted for the education on a year-for-year basis.) AND Experience: The equivalent to three years of full-time professional-level or supervisory work in the direct delivery of services to clients or the oversight of such services in the program area to which assigned, one year of which must have included program planning and evaluation, or in program administration, contract negotiations, grants management and similar financial services. Substitution: (Possession of a Master’s degree in business, public administration, social science or a related field to the program area to which assigned from an accredited college or university, may be substituted for two years of the required experience.) Licenses: Specified positions may require possession of a valid California driver's license. Specified positions may also require licensure or certification in the programmatic area to which assigned. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification. Knowledge of: • Principles, practices, funding sources and administrative requirements in the program area to which assigned. • Principles and practices of program planning and evaluation. • Principles and practices of direct client service delivery. • Practices and techniques of programmatic analysis and report preparation. • Applicable federal, state and local laws, rules and regulations. • Computer applications related to the work. • Office administrative practices and procedures, including records management and the operation of standard office equipment. • Basic budgetary and financial record-keeping techniques. Ability to: • Plan, monitor and evaluate program and service delivery effectiveness in the programmatic area to which assigned. • Identify programmatic and operational problems, investigate and evaluate alternatives and implement effective solutions. • Interpret, explain and apply complex regulations, policies and procedures. • Prepare clear, accurate and effective reports, correspondence, policies, informational brochures and other written materials. • Represent the department and the County in meetings with others and make effective presentations to diverse groups. • Organize and prioritize work and meet critical deadlines. • Maintain accurate records and files. • Exercise sound independent judgment within established policies and guidelines. • Establish and maintain effective working relationships with those contacted in the course of the work. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion TO APPLY: Please submit a PDF of your updated Alameda County application to Ricca Espiridion at ricca.espiridion@acgov.org .Please be in contact if you have any questions. You are encouraged to apply immediately as this posting is open until filled and may close at anytime. Alameda County is an Equal Opportunity Employer Closing Date/Time: Continuous
MARIN COUNTY, CA
San Rafael, California, United States
ABOUT US At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people "I work for the County of Marin." Discover more about us, our values and our organizational culture here . Read on to find out more about this opportunity: DEPARTMENT OF HEALTH & HUMAN SERVICES : At Health & Human Services, we serve our community through the values of support, unity, trust and excellence with one common goal: to promote and protect the health, well-being, safety and self-sufficiency of all in Marin. Join our team of bright, committed, and energetic people who also want to make an impact through public service. ABOUT THE POSITION This Behavioral Health Practitioner (Associate or Licensed) recruitment is to establish an eligible list for all Behavioral Health Programs. This list may be used to fill Behavioral Health Practitioner (Associate or Licensed) vacancies as long as the list is active. As such, you are encouraged to apply even if a vacancy doesn’t exist in the program for which you are interested. The eligible list established from this recruitment may be used to fill future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active. Currently there are six (6) positions within Behavioral Health & Recovery Services (BHRS). Quality Management has two (2) regular ongoing roles. Adult System of Care and the HOPE Program have one (1) regular ongoing FTE vacancy in each program. The STAR Program has one (1) regular ongoing position and one (1) fixed term position ending on November 14, 2024. Adult System of Care The Adult and Older Adult Division has 6 Full-Service Partnership Programs (FSP) serving Adults 18+ living with Severe Mental Illness. One of the FSP programs serves clients living in San Rafael, Central Marin and Southern Marin with an emphasis on service delivery to Marin City. This FSP team works to reduce psychiatric hospitalizations, reduce homelessness and reduce incarceration and will employ Assertive Community Treatment as a core evidenced-based practice. Under the direction of the BHRS Unit Supervisor, the Behavioral Health Practitioner will provide intensive case management and individual and group therapy services, clinical assessment and crisis intervention services to the adult/older adult population across the age spectrum of 18 y.o. and up. Duties will include ongoing comprehensive assessment, treatment planning, and acting as client advocates when clients are not able to advocate for themselves. The ideal candidate may interact with other programs such as Mobile Crisis or Crisis Stabilization Unit. The practitioner will be working collaboratively with an array of treatment providers within the BHRS Adult System of Care and other community providers. HOPE Program Utilizing the Assertive Community Treatment (ACT) model, the HOPE program provides intensive psychiatric case management services that are accessible 24/7 to older adults age 60 and over. Services are provided to individuals experiencing serious mental illness, co-occurring substance use and/or medically complex issues. Individuals may be experiencing episodes of homelessness; frequent hospitalization/crisis service utilization; or justice-involvement. In addition, the team provides on-going assessment, treatment planning, recovery-based services, and uses a “whatever it takes” approach to meet program goals. Under the direction of the Mental Health Unit Supervisor, the practitioner will act as a Clinical Supervisor to the Senior Peer Counseling Program through the HOPE Program. Provides weekly supervision to a group of older adult volunteers. Conducts in-home mental health assessments and connects volunteers to referred individuals coping with the transitions of aging. In collaboration with HOPE Program Behavioral Health Practitioners, candidate will also provides on-going psychotherapy to the older adult clients of the HOPE Program who suffer from chronic mental health issues, substance use issues and who may be medically complex. The practitioner works collaboratively with an intensive, multi-disciplinary team of highly skilled professionals and is responsible for keeping electronic medical records current and for meeting monthly productivity standards. Quality Management The Marin Mental Health Plan’s (MHP) Quality Management (QM) program is responsible for monitoring the MHP’s effectiveness and for providing support to all areas of MHP operations by conducting performance monitoring activities which include, but are not limited to: utilization management, utilization review, provider appeals, credentialing and monitoring, resolution of beneficiary grievances, and analysis of beneficiary and system outcomes. The QM program’s activities are guided by the relevant sections of federal and state regulations, including Title 42 of the Code of Federal Regulations, California Code of Regulations Title 9, California Welfare and Institutions Code, as well as the MHP’s performance contract with the California Department of Health Care Services (DHCS). The QM program is embedded in the Behavioral Health and Recovery Services Division (BHRS) within the Health and Human Services Department (HHS) of the County of Marin. Utilization Review Specialist QM Position: Under the direction of the Quality Improvement Coordinator, the BHRS Utilization Review/ Quality Improvement Specialist conducts utilization review activities to support the proper documentation of clinical services, the efficiency and quality of clinical care and the timely payment of claims in accordance with state and federal regulations. This position develops utilization review reports and tracks trends of findings. This position creates training resources, provides training and offers technical assistance. This position participates in quality management, quality improvement and performance improvement activities as assigned. Second QM Position: The Behavioral Health Practitioner reports to the QM Unit Supervisor and is responsible for monitoring program performance and compliance with relevant County, State and Federal requirements as well as informing management-level decision making. The BHP will be able to work collaboratively with stakeholders to create processes for new and existing initiatives and will use clinical knowledge to inform and participate in quality improvement and performance improvement projects. Additionally, the BHP assists in analyzing, interpreting, and implementing directives and regulations from State and Federal governing bodies. The BHP is responsible for contributing to the development, implementation, and/or monitoring of Policy and Procedure for the County Mental Health Plan (MHP) system of care. The BHP will assist with Implementation of new CPT coding, Medi-Cal Site Certifications, Provider Credentialing, engage in network adequacy projects, and act as support for audit planning. Please note that these QM positions do not not provide clinical hours towards licensure. STAR Program Marin's Support and Treatment After Release (STAR) program is a full-service partnership providing culturally competent intensive, integrated services to mentally ill offenders and forensic clients. Operating in conjunction with the Mental Health Court, STAR Court is a multidisciplinary, multi-agency team that provides comprehensive assessment, individualized client-centered service planning and linkages to services. Under the direction of the Mental Health Unit Supervisor, the Behavioral Health Practitioner (BHP) provides intensive case management services to adults with serious mental illness who are involved with the criminal justice system and are participating in a mental health court. In addition, the BHP provides on-going comprehensive clinical assessment and treatment planning, and acts as client advocate when clients are unable to advocate for themselves. The BHP provides case management to the clients and works collaboratively with an intensive, multi-disciplinary team of highly skilled professionals, para-professionals, volunteers, and interns, and is responsible for keeping electronic medical records current and meeting monthly productivity standards. The role assists with providing diagnostic picture and treatment planning. The fixed term position is initially funded up to November 14th, 2024. Please note, this position may end prior to November 14th, 2024 if funding ceases or the work is complete. In addition, these positions may continue after November 14th, 2024 if funding is renewed or extended. Per PMR 48.2, fixed term employees are not subject to Reduction in Force rights at the completion of the term. If you are invited to interview for the Adult System of Care, HOPE or STAR positions, the first round interviews are tentatively scheduled on February 26, 2024. If you are invited to Quality Management's first round of interviews, they are tentatively scheduled on February 26, 2024 . If you are invited to participate in their second round, they are tentatively scheduled on March 1, 2024 . ABOUT YOU Our Highly Qualified Candidate: The ideal candidate will have experience working independently and be self-directed as well as work well with an intensive, multi-disciplinary team of highly skilled professionals. The ideal candidate will understand the importance of collaboration and will strive to have strong working relationships with all internal and external stakeholders. The ideal candidate will be able to work successfully in a high volume, fast paced work environment. The candidate will have the ability to work with workgroups with stakeholders from different parts of the organization and community. The ideal candidate will demonstrate clear and effective communication skills, both oral and written. The candidate will have a record of meeting deadlines and maintaining productivity standards. We recognize your time is valuable, so please do not apply if you do not have at least the following required Minimum Qualifications: EITHER possession of a Master's degree from an accredited institution in social work, psychology, counseling or a closely related field by first date of employment OR possession of a Doctoral degree in clinical psychology or a closely related field by first date of employment AND equivalent to one year of clinical behavioral health experience under qualified supervision in a behavioral health setting appropriate to the assignment . Certificates & Licenses Behavioral Health Practitioner From the first day of employment, an employee must be registered with the State of California, Board of Behavioral Sciences as an Associate Clinical Social Worker, Associate Marriage and Family Therapist OR Associate Professional Clinical Counselor AND employees must successfully pass the licensing exam within six years from the date of employment. From the first date of employment, an employee who is an unlicensed Psychologist is required to be waiver-eligible AND must successfully pass the licensing exam within the five-year waiver period. Failure to obtain licensure within specified timelines will result in termination of employment. Incumbents must acquire the appropriate licensure before advancing to the Licensed Crisis Specialist. Licensed Behavioral Health Practitioner Must be professionally licensed by the State of California, Board of Behavioral Sciences as a Licensed Clinical Social Worker, Licensed Marriage and Family Therapist, or a Licensed Professional Clinical Counselor OR must be professionally licensed as a Clinical Psychologist issued by the State of California Department of Consumer Affairs, Board of Psychology. Qualified non-California residents must submit proof of license eligibility in California that meets the requirement of their prospective licensing board and be waiver eligible from the California Department of Health Care Services. Failure to obtain licensure within the specified timelines, and/or loss of State registration at any time, will result in termination of employment. Employees who drive on County business to carry out job-related duties must possess a valid California driver’s license for the class of vehicle driven and meet automobile insurability requirements of the County including review of a recent DMV history. At the time of the selection interview by the appointing authority, applicants will have to furnish a recent DMV driving record. ABOUT THE PROCESS All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails. TESTING AND ELIGIBLE LIST : Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment will be used to fill the current vacancy and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active . OPEN & CONTINUOUS RECRUITMENT : Because this recruitment is Open and Continuous, applicants are encouraged to submit completed applications as soon as possible. The filing period for an Open and Continuous recruitment may be closed at any time. SPECIAL REQUIREMENTS : Candidates selected are subject to fingerprinting by the Sheriff's Department and must pass a Department of Justice LiveScan background check prior to appointment. FOR FORENSICS ROLES, BACKGROUND INVESTIGATION : Successful applicants will be subject to a thorough and rigorous background investigation which may include, but is not limited to, a criminal records check, interviews with friends, relatives, neighbors and employers; verification of DMV records; and overall employment and education history. An applicant may be disqualified for past criminal convictions, poor driving record, providing false background information, and other reasons. DISASTER SERVICE WORKERS : All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency . PLEASE NOTE : The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%. COUNTY OF MARIN BENEFITS: GENERAL Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage . Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units. Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO,and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more. Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org. IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum. Retiree Medical : The County provides access to group health plan coverage to eligible retirees. For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197. *IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Mar 18, 2024
Full Time
ABOUT US At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people "I work for the County of Marin." Discover more about us, our values and our organizational culture here . Read on to find out more about this opportunity: DEPARTMENT OF HEALTH & HUMAN SERVICES : At Health & Human Services, we serve our community through the values of support, unity, trust and excellence with one common goal: to promote and protect the health, well-being, safety and self-sufficiency of all in Marin. Join our team of bright, committed, and energetic people who also want to make an impact through public service. ABOUT THE POSITION This Behavioral Health Practitioner (Associate or Licensed) recruitment is to establish an eligible list for all Behavioral Health Programs. This list may be used to fill Behavioral Health Practitioner (Associate or Licensed) vacancies as long as the list is active. As such, you are encouraged to apply even if a vacancy doesn’t exist in the program for which you are interested. The eligible list established from this recruitment may be used to fill future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active. Currently there are six (6) positions within Behavioral Health & Recovery Services (BHRS). Quality Management has two (2) regular ongoing roles. Adult System of Care and the HOPE Program have one (1) regular ongoing FTE vacancy in each program. The STAR Program has one (1) regular ongoing position and one (1) fixed term position ending on November 14, 2024. Adult System of Care The Adult and Older Adult Division has 6 Full-Service Partnership Programs (FSP) serving Adults 18+ living with Severe Mental Illness. One of the FSP programs serves clients living in San Rafael, Central Marin and Southern Marin with an emphasis on service delivery to Marin City. This FSP team works to reduce psychiatric hospitalizations, reduce homelessness and reduce incarceration and will employ Assertive Community Treatment as a core evidenced-based practice. Under the direction of the BHRS Unit Supervisor, the Behavioral Health Practitioner will provide intensive case management and individual and group therapy services, clinical assessment and crisis intervention services to the adult/older adult population across the age spectrum of 18 y.o. and up. Duties will include ongoing comprehensive assessment, treatment planning, and acting as client advocates when clients are not able to advocate for themselves. The ideal candidate may interact with other programs such as Mobile Crisis or Crisis Stabilization Unit. The practitioner will be working collaboratively with an array of treatment providers within the BHRS Adult System of Care and other community providers. HOPE Program Utilizing the Assertive Community Treatment (ACT) model, the HOPE program provides intensive psychiatric case management services that are accessible 24/7 to older adults age 60 and over. Services are provided to individuals experiencing serious mental illness, co-occurring substance use and/or medically complex issues. Individuals may be experiencing episodes of homelessness; frequent hospitalization/crisis service utilization; or justice-involvement. In addition, the team provides on-going assessment, treatment planning, recovery-based services, and uses a “whatever it takes” approach to meet program goals. Under the direction of the Mental Health Unit Supervisor, the practitioner will act as a Clinical Supervisor to the Senior Peer Counseling Program through the HOPE Program. Provides weekly supervision to a group of older adult volunteers. Conducts in-home mental health assessments and connects volunteers to referred individuals coping with the transitions of aging. In collaboration with HOPE Program Behavioral Health Practitioners, candidate will also provides on-going psychotherapy to the older adult clients of the HOPE Program who suffer from chronic mental health issues, substance use issues and who may be medically complex. The practitioner works collaboratively with an intensive, multi-disciplinary team of highly skilled professionals and is responsible for keeping electronic medical records current and for meeting monthly productivity standards. Quality Management The Marin Mental Health Plan’s (MHP) Quality Management (QM) program is responsible for monitoring the MHP’s effectiveness and for providing support to all areas of MHP operations by conducting performance monitoring activities which include, but are not limited to: utilization management, utilization review, provider appeals, credentialing and monitoring, resolution of beneficiary grievances, and analysis of beneficiary and system outcomes. The QM program’s activities are guided by the relevant sections of federal and state regulations, including Title 42 of the Code of Federal Regulations, California Code of Regulations Title 9, California Welfare and Institutions Code, as well as the MHP’s performance contract with the California Department of Health Care Services (DHCS). The QM program is embedded in the Behavioral Health and Recovery Services Division (BHRS) within the Health and Human Services Department (HHS) of the County of Marin. Utilization Review Specialist QM Position: Under the direction of the Quality Improvement Coordinator, the BHRS Utilization Review/ Quality Improvement Specialist conducts utilization review activities to support the proper documentation of clinical services, the efficiency and quality of clinical care and the timely payment of claims in accordance with state and federal regulations. This position develops utilization review reports and tracks trends of findings. This position creates training resources, provides training and offers technical assistance. This position participates in quality management, quality improvement and performance improvement activities as assigned. Second QM Position: The Behavioral Health Practitioner reports to the QM Unit Supervisor and is responsible for monitoring program performance and compliance with relevant County, State and Federal requirements as well as informing management-level decision making. The BHP will be able to work collaboratively with stakeholders to create processes for new and existing initiatives and will use clinical knowledge to inform and participate in quality improvement and performance improvement projects. Additionally, the BHP assists in analyzing, interpreting, and implementing directives and regulations from State and Federal governing bodies. The BHP is responsible for contributing to the development, implementation, and/or monitoring of Policy and Procedure for the County Mental Health Plan (MHP) system of care. The BHP will assist with Implementation of new CPT coding, Medi-Cal Site Certifications, Provider Credentialing, engage in network adequacy projects, and act as support for audit planning. Please note that these QM positions do not not provide clinical hours towards licensure. STAR Program Marin's Support and Treatment After Release (STAR) program is a full-service partnership providing culturally competent intensive, integrated services to mentally ill offenders and forensic clients. Operating in conjunction with the Mental Health Court, STAR Court is a multidisciplinary, multi-agency team that provides comprehensive assessment, individualized client-centered service planning and linkages to services. Under the direction of the Mental Health Unit Supervisor, the Behavioral Health Practitioner (BHP) provides intensive case management services to adults with serious mental illness who are involved with the criminal justice system and are participating in a mental health court. In addition, the BHP provides on-going comprehensive clinical assessment and treatment planning, and acts as client advocate when clients are unable to advocate for themselves. The BHP provides case management to the clients and works collaboratively with an intensive, multi-disciplinary team of highly skilled professionals, para-professionals, volunteers, and interns, and is responsible for keeping electronic medical records current and meeting monthly productivity standards. The role assists with providing diagnostic picture and treatment planning. The fixed term position is initially funded up to November 14th, 2024. Please note, this position may end prior to November 14th, 2024 if funding ceases or the work is complete. In addition, these positions may continue after November 14th, 2024 if funding is renewed or extended. Per PMR 48.2, fixed term employees are not subject to Reduction in Force rights at the completion of the term. If you are invited to interview for the Adult System of Care, HOPE or STAR positions, the first round interviews are tentatively scheduled on February 26, 2024. If you are invited to Quality Management's first round of interviews, they are tentatively scheduled on February 26, 2024 . If you are invited to participate in their second round, they are tentatively scheduled on March 1, 2024 . ABOUT YOU Our Highly Qualified Candidate: The ideal candidate will have experience working independently and be self-directed as well as work well with an intensive, multi-disciplinary team of highly skilled professionals. The ideal candidate will understand the importance of collaboration and will strive to have strong working relationships with all internal and external stakeholders. The ideal candidate will be able to work successfully in a high volume, fast paced work environment. The candidate will have the ability to work with workgroups with stakeholders from different parts of the organization and community. The ideal candidate will demonstrate clear and effective communication skills, both oral and written. The candidate will have a record of meeting deadlines and maintaining productivity standards. We recognize your time is valuable, so please do not apply if you do not have at least the following required Minimum Qualifications: EITHER possession of a Master's degree from an accredited institution in social work, psychology, counseling or a closely related field by first date of employment OR possession of a Doctoral degree in clinical psychology or a closely related field by first date of employment AND equivalent to one year of clinical behavioral health experience under qualified supervision in a behavioral health setting appropriate to the assignment . Certificates & Licenses Behavioral Health Practitioner From the first day of employment, an employee must be registered with the State of California, Board of Behavioral Sciences as an Associate Clinical Social Worker, Associate Marriage and Family Therapist OR Associate Professional Clinical Counselor AND employees must successfully pass the licensing exam within six years from the date of employment. From the first date of employment, an employee who is an unlicensed Psychologist is required to be waiver-eligible AND must successfully pass the licensing exam within the five-year waiver period. Failure to obtain licensure within specified timelines will result in termination of employment. Incumbents must acquire the appropriate licensure before advancing to the Licensed Crisis Specialist. Licensed Behavioral Health Practitioner Must be professionally licensed by the State of California, Board of Behavioral Sciences as a Licensed Clinical Social Worker, Licensed Marriage and Family Therapist, or a Licensed Professional Clinical Counselor OR must be professionally licensed as a Clinical Psychologist issued by the State of California Department of Consumer Affairs, Board of Psychology. Qualified non-California residents must submit proof of license eligibility in California that meets the requirement of their prospective licensing board and be waiver eligible from the California Department of Health Care Services. Failure to obtain licensure within the specified timelines, and/or loss of State registration at any time, will result in termination of employment. Employees who drive on County business to carry out job-related duties must possess a valid California driver’s license for the class of vehicle driven and meet automobile insurability requirements of the County including review of a recent DMV history. At the time of the selection interview by the appointing authority, applicants will have to furnish a recent DMV driving record. ABOUT THE PROCESS All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails. TESTING AND ELIGIBLE LIST : Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment will be used to fill the current vacancy and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active . OPEN & CONTINUOUS RECRUITMENT : Because this recruitment is Open and Continuous, applicants are encouraged to submit completed applications as soon as possible. The filing period for an Open and Continuous recruitment may be closed at any time. SPECIAL REQUIREMENTS : Candidates selected are subject to fingerprinting by the Sheriff's Department and must pass a Department of Justice LiveScan background check prior to appointment. FOR FORENSICS ROLES, BACKGROUND INVESTIGATION : Successful applicants will be subject to a thorough and rigorous background investigation which may include, but is not limited to, a criminal records check, interviews with friends, relatives, neighbors and employers; verification of DMV records; and overall employment and education history. An applicant may be disqualified for past criminal convictions, poor driving record, providing false background information, and other reasons. DISASTER SERVICE WORKERS : All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency . PLEASE NOTE : The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%. COUNTY OF MARIN BENEFITS: GENERAL Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage . Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units. Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO,and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more. Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org. IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum. Retiree Medical : The County provides access to group health plan coverage to eligible retirees. For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197. *IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous