Westminster, Colorado
Westminster, Colorado, United States
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION The Golf Shop Associate position performs work of a varied and routine nature, which includes providing exceptional guest service in Golf Shop and outside on the golf course. This position is responsible for handling money, operating point of sale/tee time computer system and maintain the appearance of the golf shop, as well as pace of play and enforcement of course policies and procedures. This position works at both Legacy Ridge and Walnut Creek Golf Preserve. This position requires the availability to work varied hours including holidays, evening, early mornings, and weekends. Once trained, employees must be able to perform with minimal supervision in a fast-paced environment. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. The City of Westminster has a Multilingual Stipend Program to encourage and reward benefited employees who are conversationally fluent in languages other than English. Benefited employees have the opportunity to test their language proficiency skills and qualify for a bi-weekly stipend that will vary based on the employee’s level of proficiency and usage. ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: Westminster’s purpose is to provide core services and foster economic resilience to give our community the opportunity to thrive. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - Pride - Integrity - Responsibility - Innovation - Teamwork). This position supports the goals of the Parks, Recreation and Libraries Department, which enhances the quality of life for all Westminster citizens by providing diverse leisure, recreational, and informational services and resources; and acquiring, developing, and maintaining first-class parks, facilities, open space, and trails. This position works toward the accomplishment of the department's mission: Together we create exceptional opportunities for a vibrant community with a commitment to nature, wellness and literacy. Every employee is accountable to: Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority Communicate with customers to ensure that where possible they are satisfied and that their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization's mission and vision Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty and ethical behavior Address difficult or contentious issues in a constructive manner Support/promote change; demonstrate flexibility and takes calculated risks when appropriate Participate in personal growth opportunities and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives Value diversity; demonstrate an awareness of differences; demonstrate sensitivity and adapt behaviors and communication to accommodate these differences GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow-through on commitments Recognize personal strengths and weaknesses and target areas for personal self-development Demonstrate initiative in performing job tasks Exhibit problem-solving skills leading to sound judgment and quality decisions Achieve goals, handle assigned workload and new assignments effectively; demonstrate an ability to work independently Communicate effectively with individuals and groups using clear and concise verbal and written communications Demonstrate accountability for work and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Job Specific - Every employee in this position must be able to: Demonstrate knowledge of current guest service and business practices, using office equipment and computer software Demonstrate excellent skills in guest/host relations Understand and carry out oral and written instructions Demonstrate ability to make decisions recognizing established procedures and practices, and to use resourcefulness and tact in addressing new situations and problems Handle consistent cash transactions accurately Demonstrate ability to perform standard First Aid and CPR JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities and Tasks Works with point of sale, tee time reservation system, answers phones and greets guests in a friendly and professional mannerResponsible for initial and ongoing training of all seasonal, hourly, volunteer and golf personnel on City policies, procedures and golf operations.Updates Daily Stand Up Logs monthly and communicates with golf staff and food and beverage on upcoming eventsOpens and closes the golf shop, cart barn and practice facility, nightly general ledger/cash turn-ins, cart and range work, and sees that all day-to-day operations are performed in accordance with daily policy and proceduresEnsures that the facility is safe for all guests and staff by following policy and proceduresHandles guest payments, cash receipts, gift card, returns and reconcile at end of shiftAssists in marketing efforts including proofing seasonal brochures, flyers and special eventsCoordinates and completes assigned projects in a timely manner at both facilitiesCommunicates, audits and reports operational procedures between both facilitiesMaintains lost and found, rental club inventory and adherence to facility policy and procedureCleans golf shop, including straightening clothes racks, dusting and vacuuming, steaming clothes and inventory managementServes as a professional ambassador of the department and City by maintaining a professional image, exceptional public speaking skills with a creative and energetic approachKnowledge of all facility policies and procedures to act as facility supervisor in the absence of Golf ProfessionalMaintains regular and punctual attendance Other Duties and Responsibilities Monitors and maintains on course pace of play and regulates guest conduct in accordance with policy at each facilityAssists guest with cart check-out, course information, shuttle rides and booking tee timesAssists with day-to-day practice facility, clubhouse, cart fleet set-up, clean-up and presentationAssists Golf Professionals with outside operations, tournament operations and running successful eventsOpens and closes the golf shop, cart barn and practice facility, nightly general ledger/cash turn-ins, cart and range work, and sees that all day-to-day operations are performed in accordance with daily policy and proceduresOrders, organizes, and re-stocks supplies, materials and forms Incumbent is accountable for all duties of this job, and other projects and responsibilities may be added at the City's discretion. POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses and Certifications Required : Must be at least 18 years old High school diploma or GED Must possess or be able to obtain first aid, AED and CPR Certification within sixty (60) days of hire Must possess a valid driver's license, provide proof of a safe driving record, and maintain a safe driving record for employment Preferred : Cash handling experience Retail sales experience A minimum of one (1) year customer service experience in a fast-paced environment Experience working at a golf course or playing golf Any equivalent combination of education, training, and experience, which would provide the required knowledge and skills, may be considered. Physical Requirements This position requires a moderate degree of physical stamina and strength, including the ability to: Frequently sit, stand and walk through a multi-level high-use public facility; may run to address an emergency situation Frequently squat, bend, kneel, twist, climb, balance and reach over head to perform daily tasks Occasionally lift, carry, push or pull items weighing up to fifty (50) pounds Frequently use hands and fingers for fine manipulation; frequent use light and firm grasp for golf and recreational equipment Frequently see objects up close to perform office tasks and far away to observe activity for safety hazards or problems Constantly use hearing to interact with guests and staff and recognize trouble outside of view Occasionally use sufficient physical strength, stamina and agility to perform emergency work in various capacities WORKING CONDITIONS Work is constantly performed indoors and outdoors with exposure to extreme temperatures. Work is performed in a public golf course setting in which instruction and basic golf course maintenance are performed year-round. This is a high public contact position having frequent exposure to a very fast-paced environment. This position requires a great deal of communication with golf personnel, the public and outside agencies. Required Materials and Equipment Will be required to use and/or operate cash registers, telephones, calculators, personal computers, keyboards, ten-key calculators, vacuum, and golf carts. PRE-EMPLOYMENT REQUIREMENTS Background checks will include employment references and criminal history and when applicable, credit check, driver's license record, education verification Pre-employment drug screen Physical Must be legally entitled to work in the United States We are a caring, courteous, team-oriented organization committed to public service excellence. Employees thrive in a culture that is respectful, professional and diverse. Our work culture encourages passionate, positive and enthusiastic employees. Westminster is a drug-free workplace and an Equal Opportunity Employer. The City of Westminster offers a comprehensive benefit package including: Health and Dental Flexible Spending Pension/ Retirement Plans Term Life Insurance Long-term Disability Survivor Benefits Wellness Program Education and Training Reimbursement General leave that provides vacation, holidays, and illness leave For a more detailed overview of our General Non Exempt employee benefit package: Benefit Package The City of Westminster does not participate in the Social Security system.In lieu of social security contributions, the city contributes to a 401(a) defined contribution plan on your behalf. 401(a) Contribution Rates: Employee Mandatory Contribution: 11% of your base pay. Contributions are pre-tax and fully vested. Employer Contribution: 11.25%of your base pay. Employer Contribution Vesting Schedule Less than 3 years - 0% 3 years- 60% 4 years - 80% 5+ years - 100% The City of Westminster provides employees with innovative and practical ways to improve their commute through two key features, EcoPass and Commute Benefits powered by Commutrics. EcoPass provides unlimited trips on RTD's core transit services and Commute Rewards allows you to record your trips and get rewards based on your commute mode. Closing Date/Time: 4/29/2024 8:30 AM Mountain
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION The Golf Shop Associate position performs work of a varied and routine nature, which includes providing exceptional guest service in Golf Shop and outside on the golf course. This position is responsible for handling money, operating point of sale/tee time computer system and maintain the appearance of the golf shop, as well as pace of play and enforcement of course policies and procedures. This position works at both Legacy Ridge and Walnut Creek Golf Preserve. This position requires the availability to work varied hours including holidays, evening, early mornings, and weekends. Once trained, employees must be able to perform with minimal supervision in a fast-paced environment. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. The City of Westminster has a Multilingual Stipend Program to encourage and reward benefited employees who are conversationally fluent in languages other than English. Benefited employees have the opportunity to test their language proficiency skills and qualify for a bi-weekly stipend that will vary based on the employee’s level of proficiency and usage. ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: Westminster’s purpose is to provide core services and foster economic resilience to give our community the opportunity to thrive. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - Pride - Integrity - Responsibility - Innovation - Teamwork). This position supports the goals of the Parks, Recreation and Libraries Department, which enhances the quality of life for all Westminster citizens by providing diverse leisure, recreational, and informational services and resources; and acquiring, developing, and maintaining first-class parks, facilities, open space, and trails. This position works toward the accomplishment of the department's mission: Together we create exceptional opportunities for a vibrant community with a commitment to nature, wellness and literacy. Every employee is accountable to: Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority Communicate with customers to ensure that where possible they are satisfied and that their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization's mission and vision Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty and ethical behavior Address difficult or contentious issues in a constructive manner Support/promote change; demonstrate flexibility and takes calculated risks when appropriate Participate in personal growth opportunities and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives Value diversity; demonstrate an awareness of differences; demonstrate sensitivity and adapt behaviors and communication to accommodate these differences GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow-through on commitments Recognize personal strengths and weaknesses and target areas for personal self-development Demonstrate initiative in performing job tasks Exhibit problem-solving skills leading to sound judgment and quality decisions Achieve goals, handle assigned workload and new assignments effectively; demonstrate an ability to work independently Communicate effectively with individuals and groups using clear and concise verbal and written communications Demonstrate accountability for work and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Job Specific - Every employee in this position must be able to: Demonstrate knowledge of current guest service and business practices, using office equipment and computer software Demonstrate excellent skills in guest/host relations Understand and carry out oral and written instructions Demonstrate ability to make decisions recognizing established procedures and practices, and to use resourcefulness and tact in addressing new situations and problems Handle consistent cash transactions accurately Demonstrate ability to perform standard First Aid and CPR JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities and Tasks Works with point of sale, tee time reservation system, answers phones and greets guests in a friendly and professional mannerResponsible for initial and ongoing training of all seasonal, hourly, volunteer and golf personnel on City policies, procedures and golf operations.Updates Daily Stand Up Logs monthly and communicates with golf staff and food and beverage on upcoming eventsOpens and closes the golf shop, cart barn and practice facility, nightly general ledger/cash turn-ins, cart and range work, and sees that all day-to-day operations are performed in accordance with daily policy and proceduresEnsures that the facility is safe for all guests and staff by following policy and proceduresHandles guest payments, cash receipts, gift card, returns and reconcile at end of shiftAssists in marketing efforts including proofing seasonal brochures, flyers and special eventsCoordinates and completes assigned projects in a timely manner at both facilitiesCommunicates, audits and reports operational procedures between both facilitiesMaintains lost and found, rental club inventory and adherence to facility policy and procedureCleans golf shop, including straightening clothes racks, dusting and vacuuming, steaming clothes and inventory managementServes as a professional ambassador of the department and City by maintaining a professional image, exceptional public speaking skills with a creative and energetic approachKnowledge of all facility policies and procedures to act as facility supervisor in the absence of Golf ProfessionalMaintains regular and punctual attendance Other Duties and Responsibilities Monitors and maintains on course pace of play and regulates guest conduct in accordance with policy at each facilityAssists guest with cart check-out, course information, shuttle rides and booking tee timesAssists with day-to-day practice facility, clubhouse, cart fleet set-up, clean-up and presentationAssists Golf Professionals with outside operations, tournament operations and running successful eventsOpens and closes the golf shop, cart barn and practice facility, nightly general ledger/cash turn-ins, cart and range work, and sees that all day-to-day operations are performed in accordance with daily policy and proceduresOrders, organizes, and re-stocks supplies, materials and forms Incumbent is accountable for all duties of this job, and other projects and responsibilities may be added at the City's discretion. POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses and Certifications Required : Must be at least 18 years old High school diploma or GED Must possess or be able to obtain first aid, AED and CPR Certification within sixty (60) days of hire Must possess a valid driver's license, provide proof of a safe driving record, and maintain a safe driving record for employment Preferred : Cash handling experience Retail sales experience A minimum of one (1) year customer service experience in a fast-paced environment Experience working at a golf course or playing golf Any equivalent combination of education, training, and experience, which would provide the required knowledge and skills, may be considered. Physical Requirements This position requires a moderate degree of physical stamina and strength, including the ability to: Frequently sit, stand and walk through a multi-level high-use public facility; may run to address an emergency situation Frequently squat, bend, kneel, twist, climb, balance and reach over head to perform daily tasks Occasionally lift, carry, push or pull items weighing up to fifty (50) pounds Frequently use hands and fingers for fine manipulation; frequent use light and firm grasp for golf and recreational equipment Frequently see objects up close to perform office tasks and far away to observe activity for safety hazards or problems Constantly use hearing to interact with guests and staff and recognize trouble outside of view Occasionally use sufficient physical strength, stamina and agility to perform emergency work in various capacities WORKING CONDITIONS Work is constantly performed indoors and outdoors with exposure to extreme temperatures. Work is performed in a public golf course setting in which instruction and basic golf course maintenance are performed year-round. This is a high public contact position having frequent exposure to a very fast-paced environment. This position requires a great deal of communication with golf personnel, the public and outside agencies. Required Materials and Equipment Will be required to use and/or operate cash registers, telephones, calculators, personal computers, keyboards, ten-key calculators, vacuum, and golf carts. PRE-EMPLOYMENT REQUIREMENTS Background checks will include employment references and criminal history and when applicable, credit check, driver's license record, education verification Pre-employment drug screen Physical Must be legally entitled to work in the United States We are a caring, courteous, team-oriented organization committed to public service excellence. Employees thrive in a culture that is respectful, professional and diverse. Our work culture encourages passionate, positive and enthusiastic employees. Westminster is a drug-free workplace and an Equal Opportunity Employer. The City of Westminster offers a comprehensive benefit package including: Health and Dental Flexible Spending Pension/ Retirement Plans Term Life Insurance Long-term Disability Survivor Benefits Wellness Program Education and Training Reimbursement General leave that provides vacation, holidays, and illness leave For a more detailed overview of our General Non Exempt employee benefit package: Benefit Package The City of Westminster does not participate in the Social Security system.In lieu of social security contributions, the city contributes to a 401(a) defined contribution plan on your behalf. 401(a) Contribution Rates: Employee Mandatory Contribution: 11% of your base pay. Contributions are pre-tax and fully vested. Employer Contribution: 11.25%of your base pay. Employer Contribution Vesting Schedule Less than 3 years - 0% 3 years- 60% 4 years - 80% 5+ years - 100% The City of Westminster provides employees with innovative and practical ways to improve their commute through two key features, EcoPass and Commute Benefits powered by Commutrics. EcoPass provides unlimited trips on RTD's core transit services and Commute Rewards allows you to record your trips and get rewards based on your commute mode. Closing Date/Time: 4/29/2024 8:30 AM Mountain
City of Austin, TX
Austin, TX, United States
Minimum Qualifications Minimum Qualifications: Zero (0) to two (2) years related experience. Licenses and Certifications Required: None. Notes to Applicants The City of Austin Parks and Recreation Department ( PARD ) provides, protects and preserves a park system that promotes quality recreational, cultural and outdoor experiences for the Austin community. Working with the City of Austin provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. The purpose of the Temporary - Golf Pro Shop Services I position is to provide customer service and support services to the City of Austin Municipal Golf Courses. Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following but are not limited to: Sells golf equipment and supplies and records sales data on appropriate forms and through use of computer equipment.. Collects payment for retail sales and rental of range balls and accurately accounts for all money received. Rents carts and collect greens and cart rental fees. Assigns tee times over the phone and in person and answer golf pro shop service related questions. Arranges merchandise on shelves or in displays. Assist with golf course tasks similar to collecting range balls, relocating golf carts, light grounds-keeping/maintenance. Other related duties may be assigned. Locations include: Jimmy Clay Golf Course (5400 Jimmy Clay Drive) Roy Kizer Golf Course (5400 Jimmy Clay Drive) Lions Municipal Golf Course (2901 Enfield Rd) Morris Williams Golf Course (3851 Manor Road) Hancock Golf Course (811 East 41st Street) Application Instructions/Job Requirements: Application: A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted and a resume alone will not be accepted in lieu of a complete online application. Skills Assessments: Skills assessment(s) may be required as part of the recruitment process. Virtual Interviews: PARD may conduct virtual interviews. Military/Veteran: An applicant claiming Military/Veteran status must provide a copy of his or her DD-214(s), or valid comparable document, at the time of interview. Physical Requirements: Tasks may involve bending, lifting, walking, carrying or using a force equal to lifting up to thirty-five (35) pounds. Work environment includes inside and outside environmental conditions, extreme temperatures, and hazards associated with equipment operation including fumes, oils, gases and mists. Tolerate loud noise associated with enthusiasm and excitement. Work outdoors in any and all types of weather and or inclement conditions; and in confined spaces at time. Must be physically and mentally able to communicate, respond and work with participant’s needs and safety issues. Other: Application Status Communication: Please note that you will be contacted if you are selected to move forward in the hiring process. Once the department is no longer hiring for this position, you may receive a notification informing you the position is closed and the hiring process is concluded. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Tobacco and Vape-Free Workplace: PARD work site locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any PARD work site - including construction sites, parking lots, garages or in any personal vehicles located on the premises. Pay Range $20.80 per hour Hours Work Location/Schedule: Variable Part-time work schedules, up to 20 hours per week. Days and hours will vary based on business need. Occasional evenings, weekends, & holidays may be required. May be required to work during special events outside the normal hours for programming needs. May be required to work during city emergencies such as extreme weather events. Job Close Date 05/06/2024 Type of Posting External Department Parks and Recreation Regular/Temporary Temporary Grant Funded or Pooled Position Not Applicable Category Technical Location Various City of Austin Golf Courses Preferred Qualifications Preferred Experience: Experience working at a golf course/pro shop, including cash handling. Experience providing customer service to the general public, including greeting and directing visitors, and handling customer complaints. Preferred Knowledge: Knowledge of golf course rules and rules of play. Other: Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to Americans with Disabilities Act, may include the following. Other related duties may be assigned. Sells golf equipment and supplies. Collects payment for retail sales and rental of range balls. Accurately accounts for all money received. Rents carts and collect greens and cart rental fees. Assigns tee times over the phone and in person. Answers golf shop service related questions. Arranges merchandise on shelves or in displays. Responsibilities - Supervisor and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of golf courses and golf shop products. Knowledge of City practices, polices and procedures. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Ability to make change and operate cash register and computer. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain good working relationships with other city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * To be considered for this position, you must have at least zero (0) to two (2) years of related experience. Do you meet these requirements? Yes No * Do you have experience in cash handling and in working a cash register? Yes No * Describe your experience working in a golf pro-shop and/or similar setting? (Open Ended Question) * Which statement best describes your computer skills? I am comfortable with electronic mail, web browsing, and word-processing. I can get by if there is not too much typing or special software. I have no computer skills * Are you able to work varying hours, weekends and holidays as required by this position? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * We are recruiting for several positions at different golf courses. Please indicate your location preference in the response. You can select multiple locations. Location and assignments will be determined during the hiring process and is at the discretion of the hiring manager. Golf Course List: 1) Morris Williams Golf Course 2) Jimmy Clay Golf Course 3) Roy Kizer Golf Course 4) Lions Golf Course 5) Hancock Golf Course 6) No Preference. (Open Ended Question) * Please note that you will be contacted if you are selected to move forward in the hiring process. Once the department is no longer hiring for this position, you may receive a notification informing you the position is closed and the hiring process is concluded. Yes. I acknowledge and understand the statement above. Optional & Required Documents Required Documents Optional Documents
Minimum Qualifications Minimum Qualifications: Zero (0) to two (2) years related experience. Licenses and Certifications Required: None. Notes to Applicants The City of Austin Parks and Recreation Department ( PARD ) provides, protects and preserves a park system that promotes quality recreational, cultural and outdoor experiences for the Austin community. Working with the City of Austin provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. The purpose of the Temporary - Golf Pro Shop Services I position is to provide customer service and support services to the City of Austin Municipal Golf Courses. Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following but are not limited to: Sells golf equipment and supplies and records sales data on appropriate forms and through use of computer equipment.. Collects payment for retail sales and rental of range balls and accurately accounts for all money received. Rents carts and collect greens and cart rental fees. Assigns tee times over the phone and in person and answer golf pro shop service related questions. Arranges merchandise on shelves or in displays. Assist with golf course tasks similar to collecting range balls, relocating golf carts, light grounds-keeping/maintenance. Other related duties may be assigned. Locations include: Jimmy Clay Golf Course (5400 Jimmy Clay Drive) Roy Kizer Golf Course (5400 Jimmy Clay Drive) Lions Municipal Golf Course (2901 Enfield Rd) Morris Williams Golf Course (3851 Manor Road) Hancock Golf Course (811 East 41st Street) Application Instructions/Job Requirements: Application: A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted and a resume alone will not be accepted in lieu of a complete online application. Skills Assessments: Skills assessment(s) may be required as part of the recruitment process. Virtual Interviews: PARD may conduct virtual interviews. Military/Veteran: An applicant claiming Military/Veteran status must provide a copy of his or her DD-214(s), or valid comparable document, at the time of interview. Physical Requirements: Tasks may involve bending, lifting, walking, carrying or using a force equal to lifting up to thirty-five (35) pounds. Work environment includes inside and outside environmental conditions, extreme temperatures, and hazards associated with equipment operation including fumes, oils, gases and mists. Tolerate loud noise associated with enthusiasm and excitement. Work outdoors in any and all types of weather and or inclement conditions; and in confined spaces at time. Must be physically and mentally able to communicate, respond and work with participant’s needs and safety issues. Other: Application Status Communication: Please note that you will be contacted if you are selected to move forward in the hiring process. Once the department is no longer hiring for this position, you may receive a notification informing you the position is closed and the hiring process is concluded. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Tobacco and Vape-Free Workplace: PARD work site locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any PARD work site - including construction sites, parking lots, garages or in any personal vehicles located on the premises. Pay Range $20.80 per hour Hours Work Location/Schedule: Variable Part-time work schedules, up to 20 hours per week. Days and hours will vary based on business need. Occasional evenings, weekends, & holidays may be required. May be required to work during special events outside the normal hours for programming needs. May be required to work during city emergencies such as extreme weather events. Job Close Date 05/06/2024 Type of Posting External Department Parks and Recreation Regular/Temporary Temporary Grant Funded or Pooled Position Not Applicable Category Technical Location Various City of Austin Golf Courses Preferred Qualifications Preferred Experience: Experience working at a golf course/pro shop, including cash handling. Experience providing customer service to the general public, including greeting and directing visitors, and handling customer complaints. Preferred Knowledge: Knowledge of golf course rules and rules of play. Other: Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to Americans with Disabilities Act, may include the following. Other related duties may be assigned. Sells golf equipment and supplies. Collects payment for retail sales and rental of range balls. Accurately accounts for all money received. Rents carts and collect greens and cart rental fees. Assigns tee times over the phone and in person. Answers golf shop service related questions. Arranges merchandise on shelves or in displays. Responsibilities - Supervisor and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of golf courses and golf shop products. Knowledge of City practices, polices and procedures. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Ability to make change and operate cash register and computer. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain good working relationships with other city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * To be considered for this position, you must have at least zero (0) to two (2) years of related experience. Do you meet these requirements? Yes No * Do you have experience in cash handling and in working a cash register? Yes No * Describe your experience working in a golf pro-shop and/or similar setting? (Open Ended Question) * Which statement best describes your computer skills? I am comfortable with electronic mail, web browsing, and word-processing. I can get by if there is not too much typing or special software. I have no computer skills * Are you able to work varying hours, weekends and holidays as required by this position? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * We are recruiting for several positions at different golf courses. Please indicate your location preference in the response. You can select multiple locations. Location and assignments will be determined during the hiring process and is at the discretion of the hiring manager. Golf Course List: 1) Morris Williams Golf Course 2) Jimmy Clay Golf Course 3) Roy Kizer Golf Course 4) Lions Golf Course 5) Hancock Golf Course 6) No Preference. (Open Ended Question) * Please note that you will be contacted if you are selected to move forward in the hiring process. Once the department is no longer hiring for this position, you may receive a notification informing you the position is closed and the hiring process is concluded. Yes. I acknowledge and understand the statement above. Optional & Required Documents Required Documents Optional Documents