City of Tustin, CA
Tustin, California, United States
Description The City of Tustin is currently seeking applicants for the position of Management Analyst I/II or Senior Management Analyst for the City Manager's office. The selected candidate will be working closely with the City Manager and elected officials supporting the development, analysis, evaluation, and administration of City programs, policies, procedures, services, and budgets. The position may be filled at any level depending on qualifications: Management Analyst I: $78,998.40 - $101,254.40 annually Management Analyst II: $91,748.80 - $117,624.00 annually Senior Management Analyst: $118,883.20 - $143,644.80 annually Management Analyst I Management Analyst I is the journey level classification in the Management Analyst series. Employees in this classification perform a variety of routine to complex professional and analytical assignments to support programs and functions in the assigned department. An incumbent in this classification is responsible for assembling, analyzing and interpreting data and preparing correspondence and reports with recommendations to management on varied, difficult and complex issues. Assignments are performed within a framework of established procedures and incumbents are expected to work with only occasional instruction or assistance as new or unusual situations arise. This classification is distinguished from the Management Analyst II by the performance of the more routine tasks and duties assigned to positions in this professional series and the absence of direct supervisory responsibility for assigned staff. Management Analyst II Management Analyst II is the advanced journey level classification in the Management Analyst series. Employees at this level are experienced in their area of assignment and capable of performing the full range of moderate to complex professional duties assigned to positions in this classification series. Positions at this level may be assigned to provide direct and full supervision to technical or administrative support staff in the work unit. This classification is distinguished from the Senior Management Analyst, which performs specialized and complex work involving significant accountability and decision making, functions with a high degree of independence in managing major programs, and may directly supervise other Management Analysts and other professional staff. Senior Management Analyst The Senior Management Analyst is the manager level classification in the Management Analyst series. An employee in this classification possesses a significant level of specialized, technical, or functional expertise and is assigned significant responsibility above employees at the advanced journey level. Responsibilities include diverse, specialized, and complex professional and analytical assignments involving significant accountability and decision-making responsibility. Incumbents at this level provide direct supervision to lower level Management Analysts or other positions and/or assume responsibility for coordinating and implementing one or more major departmental programs. This classification is distinguished from Management Analyst II by the complexity and scope of the work performed, the decision making authority authorized, the level of independence provided, and the ability to directly and fully supervise professional level staff. SELECTION PROCESS: Application materials will be carefully reviewed to identify those candidates who meet the minimum qualifications for this position. Individuals who are best qualified will be invited to continue in the selection process. The selection process may include an online assessment of analytical skills and a panel interview. Examination dates have not yet been scheduled. All candidates who pass the panel interview will earn placement on the eligible list, which may be used for current and future vacancies in the job classification. Examples of Duties Duties may include, but are not limited to, the following: Management Analsyt I/II Researches, analyzes and interprets data relating to departmental operations; conducts surveys; prepares related reports, including analysis of findings, alternative solutions, conclusions, and recommendations Conducts operational projects for assigned program areas; reviews and reports on project compliance with applicable laws and regulations; prepares and maintains records of project activity Provides advice and consultation in area of assignment to department management and other City staff Administers or implements one or more departmental services or programs Interprets and applies data, policies and procedures, laws, and regulations and explains them to the public and other employees; researches and responds to inquiries and citizen complaints regarding departmental operations and programs Administers and monitors professional services agreements and contracts for compliance with provisions Writes grant applications, monitors grant compliance activities, maintains related records and completes required reports Participates in budget development and administration; prepares assigned budgets; analyzes department budgets including the forecasting of additional funds needed for staffing, equipment, materials, and supplies; administers and monitors approved budgets Coordinates departmental projects, programs and studies with other City departments and external agencies and contractors; serves as departmental liaison Prepares a variety of technical staff reports, correspondence, and other written materials; develops charts, graphs, maps, spreadsheets, and presentations; presents findings and recommendations to management Senior Management Analyst Supervises, directs, and oversees a group of employees in one or more sections or programs within a department Plans, directs, develops, implements, and coordinates the work of one or more major programs or administrative functions within a department; determines time, place, and sequence of operations and oversees the execution Performs complex and detailed analyses pertaining to departmental operations; evaluates comprehensive organizational procedures, policies, and services; compiles, analyzes, and interprets data including complex statistical and narrative reports, correspondence, memos, and contracts Provides regular advice and consultation to a department head or division manager on a wide variety of issues; recommends administrative and operational changes for specific problems and programs; makes policy decisions related to area of assignment Assists with establishing and implementing policies and procedures with significant organizational impact; monitors effectiveness of policies and procedures and makes adjustments as appropriate Plans, assigns, directs, and reviews the work of departmental staff; allocates staff and other resources to various tasks; participates in the selection, training, and evaluation of department personnel Prepares technical and comprehensive staff reports recommending options and courses of action; composes correspondence, training and informational manuals, and other written materials; develops charts, graphs, maps, spreadsheets, and presentations; presents findings and recommendations to executive management Interprets and applies data, policies and procedures, laws, and regulations and explains them to the public and other employees; researches and responds to inquiries and citizen complaints regarding departmental operations and programs Prepares program or division budgets; may assist with preparation of departmental budget; administers and monitors adopted budgets Negotiates, coordinates and administers professional services agreements; provides direction to contract staff; monitors contracts for compliance and quality assurance Writes grant applications, monitors grant compliance activities, maintains related records and completes required reports Represents the City at community, interdepartmental, interagency, and professional meetings; coordinates departmental projects, programs and studies with other City departments and external agencies and contractors; serves as departmental liaison Reviews, interprets, and analyzes new and proposed legislation; determines effects of legislation on the department’s operations and programs; takes appropriate action in order to ensure legal compliance Minimum Qualifications A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. A typical combination includes : EDUCATION AND/OR EXPERIENCE: Management Analyst I Bachelor’s degree in public administration, business administration or a field related to the area of assignment; and two (2) years of experience performing professional level administrative duties such as project management, program analysis, budget administration, or contact administration. Management Analyst II Bachelor’s degree in public administration, business administration or a field related to the area of assignment; and three (3) years of experience performing professional level administrative duties such as project management, program analysis, budget administration, or contact administration. Senior Management Analyst Bachelor’s degree in public administration, business administration or a field related to the area of assignment; and five (5) years of professional experience in governmental research and analysis and program management. LICENSES AND/OR CERTIFICATES Possession of a valid Class C California driver’s license and an acceptable driving record. SPECIAL REQUIREMENTS Satisfactory results from a background investigation, physical examination and administrative screening. Depending on position assignment, may be required to occasionally work outside of regular work hours (e.g. evenings, holidays, and weekends) to attend meetings and work events. KNOWLEDGE, SKILLS, & ABILITIES: Knowledge of: Pertinent federal, state, and local laws, codes, and regulations related to the area of assignment Objectives, programs, policies, and procedures of the assigned department Principles, methods, and practices of public administration Basic principles, methods, and practices of municipal budgeting and finances Research methods and statistical analysis Principles of supervision, training, and performance evaluation Project management practices and techniques Principles and procedures of record keeping and reporting Standard business software including word processing, spreadsheet, and database programs Proper English usage, spelling, grammar, and punctuation Skill to: Operate modern office equipment including a personal computer and related software Operate a motor vehicle safely Ability to: Manage, direct, counsel, and motivate a group of employees (Senior Management Analyst) Plan, assign, coordinate, and evaluate the work of assigned staff (Senior Management Analyst) Analyze and evaluate tangible and intangible data soundly and impersonally, identify alternative solutions, and formulate reasonable and effective conclusions Interpret, explain, and apply departmental policies and procedures and pertinent federal, state, and local laws, codes, and regulations Evaluate situations, identify problems and trends, project consequences of proposed actions, and implement recommendations in support of goals Exercise sound independent judgment, decisiveness, and creativity Plan, organize, and prioritize projects and tasks in order to meet strict deadlines and adjust to changing priorities Prepare and maintain comprehensive records and prepare clear, concise, and complete technical reports, recommendations, and correspondence Plan, organize, and prioritize projects and tasks in order to meet strict deadlines Communicate ideas, concepts, and recommendations clearly and concisely, both orally and in writing Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work Effectively represent the department and the City in meetings with governmental agencies, community groups, external organizations, and other employees Working Conditions & Physical Demands Click on the link for a full job description of Management Analyst I , Management Analyst II , or Senior Management Analyst. The City of Tustin is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities. The City of Tustin offers a comprehensive compensation and benefit program that includes: FLEXIBLE BENEFIT PLAN The City provides a specific dollar amount to each employee to use toward the purchase of individual or family health coverage, dental plans, vision coverage, additional life insurance, deferred compensation, and other optional benefits. Currently, the flexible benefit amount for Employee + 2is $1925. The City contracts through CalPERS medical program (PEMHCA) which offers multiple PPO and HMO options for health insurance providers. Employees also have the choice of Delta Dental PPO or HMO plans. RETIREMENT Employees will be enrolled in a defined benefit (pension) plan with the California Public Employees Retirement System (CalPERS). CalPERS determines the retirement plan in which a new employee will be enrolled based on the individual's membership status with CalPERS or a reciprocal retirement system on the individual's first day of employment with the City. Classic CalPERS members will be enrolled in the 2% @ 60 plan, with an employee contribution of 10% (pre-tax). New CalPERS members, as defined by the Public Employees' Pension Reform Act of 2013 ("PEPRA"), will be enrolled in the 2% @ 62 plan, with an employee contribution of 6.25% (pre-tax). The City does not participate in Social Security, though participation Medicare is mandatory (1.45% employee contribution). DEFERRED COMPENSATION Employees may defer earnings, on a pre-tax basis, into a 457 deferred compensation program. This is an optional program and the City contracts with Nationwide Retirement Services. GENERAL LEAVE General Leave may be used for vacation and/or illness. Annual accrual amounts increase from 160 to 248 with years of service. HOLIDAYS The City has 13paid holidays per calendar year. LIFE INSURANCE Full-Time employees receive a $100,000 life insurance policy. LONG-TERM DISABILITY The Long-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident. ALTERNATIVE WORK SCHEDULE The 9/80 alternative work schedule is available for most full-time positions. RETIREE HEALTH INSURANCE Employees who retire from the City of Tustin with ten (10) years of full-time service and continue enrollment in the City's health plan are eligible for reimbursement of $250 per month toward retiree health insurance costs. Employees first hired into a benefitted position with the City of Tustin prior to July 1, 2011 are eligible for this benefit after five (5) years of service. TUITION REIMBURSEMENT After passing the probationary period, employees may request reimbursement up to a maximum of $4000 per calendar year for tuition and related expenses when attending a community college or four year university. EMPLOYEE ASSISTANCE PROGRAM Employees are enrolled in an Employee Assistance Program that provides a variety of legal and counseling services. MEDICARE All newly hired employees contribute a portion of gross salary for Medicare coverage. The employee contribution to Medicare is 1.45%. SECTION 125 MEDICAL & DEPENDENT CARE PROGRAM The section 125 program is optional for employees and provides a method to pay medical and dependent care expenses on a pre-tax basis. Closing Date/Time: 4/12/2024 5:00 PM Pacific
Mar 26, 2024
Full Time
Description The City of Tustin is currently seeking applicants for the position of Management Analyst I/II or Senior Management Analyst for the City Manager's office. The selected candidate will be working closely with the City Manager and elected officials supporting the development, analysis, evaluation, and administration of City programs, policies, procedures, services, and budgets. The position may be filled at any level depending on qualifications: Management Analyst I: $78,998.40 - $101,254.40 annually Management Analyst II: $91,748.80 - $117,624.00 annually Senior Management Analyst: $118,883.20 - $143,644.80 annually Management Analyst I Management Analyst I is the journey level classification in the Management Analyst series. Employees in this classification perform a variety of routine to complex professional and analytical assignments to support programs and functions in the assigned department. An incumbent in this classification is responsible for assembling, analyzing and interpreting data and preparing correspondence and reports with recommendations to management on varied, difficult and complex issues. Assignments are performed within a framework of established procedures and incumbents are expected to work with only occasional instruction or assistance as new or unusual situations arise. This classification is distinguished from the Management Analyst II by the performance of the more routine tasks and duties assigned to positions in this professional series and the absence of direct supervisory responsibility for assigned staff. Management Analyst II Management Analyst II is the advanced journey level classification in the Management Analyst series. Employees at this level are experienced in their area of assignment and capable of performing the full range of moderate to complex professional duties assigned to positions in this classification series. Positions at this level may be assigned to provide direct and full supervision to technical or administrative support staff in the work unit. This classification is distinguished from the Senior Management Analyst, which performs specialized and complex work involving significant accountability and decision making, functions with a high degree of independence in managing major programs, and may directly supervise other Management Analysts and other professional staff. Senior Management Analyst The Senior Management Analyst is the manager level classification in the Management Analyst series. An employee in this classification possesses a significant level of specialized, technical, or functional expertise and is assigned significant responsibility above employees at the advanced journey level. Responsibilities include diverse, specialized, and complex professional and analytical assignments involving significant accountability and decision-making responsibility. Incumbents at this level provide direct supervision to lower level Management Analysts or other positions and/or assume responsibility for coordinating and implementing one or more major departmental programs. This classification is distinguished from Management Analyst II by the complexity and scope of the work performed, the decision making authority authorized, the level of independence provided, and the ability to directly and fully supervise professional level staff. SELECTION PROCESS: Application materials will be carefully reviewed to identify those candidates who meet the minimum qualifications for this position. Individuals who are best qualified will be invited to continue in the selection process. The selection process may include an online assessment of analytical skills and a panel interview. Examination dates have not yet been scheduled. All candidates who pass the panel interview will earn placement on the eligible list, which may be used for current and future vacancies in the job classification. Examples of Duties Duties may include, but are not limited to, the following: Management Analsyt I/II Researches, analyzes and interprets data relating to departmental operations; conducts surveys; prepares related reports, including analysis of findings, alternative solutions, conclusions, and recommendations Conducts operational projects for assigned program areas; reviews and reports on project compliance with applicable laws and regulations; prepares and maintains records of project activity Provides advice and consultation in area of assignment to department management and other City staff Administers or implements one or more departmental services or programs Interprets and applies data, policies and procedures, laws, and regulations and explains them to the public and other employees; researches and responds to inquiries and citizen complaints regarding departmental operations and programs Administers and monitors professional services agreements and contracts for compliance with provisions Writes grant applications, monitors grant compliance activities, maintains related records and completes required reports Participates in budget development and administration; prepares assigned budgets; analyzes department budgets including the forecasting of additional funds needed for staffing, equipment, materials, and supplies; administers and monitors approved budgets Coordinates departmental projects, programs and studies with other City departments and external agencies and contractors; serves as departmental liaison Prepares a variety of technical staff reports, correspondence, and other written materials; develops charts, graphs, maps, spreadsheets, and presentations; presents findings and recommendations to management Senior Management Analyst Supervises, directs, and oversees a group of employees in one or more sections or programs within a department Plans, directs, develops, implements, and coordinates the work of one or more major programs or administrative functions within a department; determines time, place, and sequence of operations and oversees the execution Performs complex and detailed analyses pertaining to departmental operations; evaluates comprehensive organizational procedures, policies, and services; compiles, analyzes, and interprets data including complex statistical and narrative reports, correspondence, memos, and contracts Provides regular advice and consultation to a department head or division manager on a wide variety of issues; recommends administrative and operational changes for specific problems and programs; makes policy decisions related to area of assignment Assists with establishing and implementing policies and procedures with significant organizational impact; monitors effectiveness of policies and procedures and makes adjustments as appropriate Plans, assigns, directs, and reviews the work of departmental staff; allocates staff and other resources to various tasks; participates in the selection, training, and evaluation of department personnel Prepares technical and comprehensive staff reports recommending options and courses of action; composes correspondence, training and informational manuals, and other written materials; develops charts, graphs, maps, spreadsheets, and presentations; presents findings and recommendations to executive management Interprets and applies data, policies and procedures, laws, and regulations and explains them to the public and other employees; researches and responds to inquiries and citizen complaints regarding departmental operations and programs Prepares program or division budgets; may assist with preparation of departmental budget; administers and monitors adopted budgets Negotiates, coordinates and administers professional services agreements; provides direction to contract staff; monitors contracts for compliance and quality assurance Writes grant applications, monitors grant compliance activities, maintains related records and completes required reports Represents the City at community, interdepartmental, interagency, and professional meetings; coordinates departmental projects, programs and studies with other City departments and external agencies and contractors; serves as departmental liaison Reviews, interprets, and analyzes new and proposed legislation; determines effects of legislation on the department’s operations and programs; takes appropriate action in order to ensure legal compliance Minimum Qualifications A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. A typical combination includes : EDUCATION AND/OR EXPERIENCE: Management Analyst I Bachelor’s degree in public administration, business administration or a field related to the area of assignment; and two (2) years of experience performing professional level administrative duties such as project management, program analysis, budget administration, or contact administration. Management Analyst II Bachelor’s degree in public administration, business administration or a field related to the area of assignment; and three (3) years of experience performing professional level administrative duties such as project management, program analysis, budget administration, or contact administration. Senior Management Analyst Bachelor’s degree in public administration, business administration or a field related to the area of assignment; and five (5) years of professional experience in governmental research and analysis and program management. LICENSES AND/OR CERTIFICATES Possession of a valid Class C California driver’s license and an acceptable driving record. SPECIAL REQUIREMENTS Satisfactory results from a background investigation, physical examination and administrative screening. Depending on position assignment, may be required to occasionally work outside of regular work hours (e.g. evenings, holidays, and weekends) to attend meetings and work events. KNOWLEDGE, SKILLS, & ABILITIES: Knowledge of: Pertinent federal, state, and local laws, codes, and regulations related to the area of assignment Objectives, programs, policies, and procedures of the assigned department Principles, methods, and practices of public administration Basic principles, methods, and practices of municipal budgeting and finances Research methods and statistical analysis Principles of supervision, training, and performance evaluation Project management practices and techniques Principles and procedures of record keeping and reporting Standard business software including word processing, spreadsheet, and database programs Proper English usage, spelling, grammar, and punctuation Skill to: Operate modern office equipment including a personal computer and related software Operate a motor vehicle safely Ability to: Manage, direct, counsel, and motivate a group of employees (Senior Management Analyst) Plan, assign, coordinate, and evaluate the work of assigned staff (Senior Management Analyst) Analyze and evaluate tangible and intangible data soundly and impersonally, identify alternative solutions, and formulate reasonable and effective conclusions Interpret, explain, and apply departmental policies and procedures and pertinent federal, state, and local laws, codes, and regulations Evaluate situations, identify problems and trends, project consequences of proposed actions, and implement recommendations in support of goals Exercise sound independent judgment, decisiveness, and creativity Plan, organize, and prioritize projects and tasks in order to meet strict deadlines and adjust to changing priorities Prepare and maintain comprehensive records and prepare clear, concise, and complete technical reports, recommendations, and correspondence Plan, organize, and prioritize projects and tasks in order to meet strict deadlines Communicate ideas, concepts, and recommendations clearly and concisely, both orally and in writing Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work Effectively represent the department and the City in meetings with governmental agencies, community groups, external organizations, and other employees Working Conditions & Physical Demands Click on the link for a full job description of Management Analyst I , Management Analyst II , or Senior Management Analyst. The City of Tustin is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities. The City of Tustin offers a comprehensive compensation and benefit program that includes: FLEXIBLE BENEFIT PLAN The City provides a specific dollar amount to each employee to use toward the purchase of individual or family health coverage, dental plans, vision coverage, additional life insurance, deferred compensation, and other optional benefits. Currently, the flexible benefit amount for Employee + 2is $1925. The City contracts through CalPERS medical program (PEMHCA) which offers multiple PPO and HMO options for health insurance providers. Employees also have the choice of Delta Dental PPO or HMO plans. RETIREMENT Employees will be enrolled in a defined benefit (pension) plan with the California Public Employees Retirement System (CalPERS). CalPERS determines the retirement plan in which a new employee will be enrolled based on the individual's membership status with CalPERS or a reciprocal retirement system on the individual's first day of employment with the City. Classic CalPERS members will be enrolled in the 2% @ 60 plan, with an employee contribution of 10% (pre-tax). New CalPERS members, as defined by the Public Employees' Pension Reform Act of 2013 ("PEPRA"), will be enrolled in the 2% @ 62 plan, with an employee contribution of 6.25% (pre-tax). The City does not participate in Social Security, though participation Medicare is mandatory (1.45% employee contribution). DEFERRED COMPENSATION Employees may defer earnings, on a pre-tax basis, into a 457 deferred compensation program. This is an optional program and the City contracts with Nationwide Retirement Services. GENERAL LEAVE General Leave may be used for vacation and/or illness. Annual accrual amounts increase from 160 to 248 with years of service. HOLIDAYS The City has 13paid holidays per calendar year. LIFE INSURANCE Full-Time employees receive a $100,000 life insurance policy. LONG-TERM DISABILITY The Long-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident. ALTERNATIVE WORK SCHEDULE The 9/80 alternative work schedule is available for most full-time positions. RETIREE HEALTH INSURANCE Employees who retire from the City of Tustin with ten (10) years of full-time service and continue enrollment in the City's health plan are eligible for reimbursement of $250 per month toward retiree health insurance costs. Employees first hired into a benefitted position with the City of Tustin prior to July 1, 2011 are eligible for this benefit after five (5) years of service. TUITION REIMBURSEMENT After passing the probationary period, employees may request reimbursement up to a maximum of $4000 per calendar year for tuition and related expenses when attending a community college or four year university. EMPLOYEE ASSISTANCE PROGRAM Employees are enrolled in an Employee Assistance Program that provides a variety of legal and counseling services. MEDICARE All newly hired employees contribute a portion of gross salary for Medicare coverage. The employee contribution to Medicare is 1.45%. SECTION 125 MEDICAL & DEPENDENT CARE PROGRAM The section 125 program is optional for employees and provides a method to pay medical and dependent care expenses on a pre-tax basis. Closing Date/Time: 4/12/2024 5:00 PM Pacific
City of San Rafael, CA
San Rafael, CA, United States
Senior Management Analyst I/II Finance Department Level I: $7,985 - $9,705 per month Level II: $9,507 - $11,555 per month Plus excellent benefits APPLICATION DEADLINE: Apply by Friday, February 16, 2024, for first consideration The City of San Rafael is recruiting to fill a Senior Management Analyst vacancy within the Finance Department. This position will report directly to the Finance Director. The Senior Management Analyst I/II will support the city-wide budget process, including operating and capital budgets as well as long-term financial planning/forecasting. You will perform fiscal and policy analysis of city-run programs and services. As a critical member of the Finance team, you will evaluate opportunities for regional inter-governmental collaborations for improved service delivery or efficiencies, participate in inter-departmental teams on priority special projects (such as Enterprise Resource Planning-ERP-system participation), and review financial policies and procedures to ensure alignment with industry best practices. THE CITY is focused on enhancing our community members' quality of life through well-designed services and a positive workplace culture. San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyle, and natural environment. San Rafael (population 61,000) is a full-service city with a city council/city manager form of government with 12 departments, more than 400 employees, and an annual budget of $120 million. The City's vision is to be a vibrant economic and cultural center reflective of its diversity. The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. San Rafael's Organizational culture framework is an initiative called "Together San Rafael." City employees are our greatest asset, and we seek talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge. We are a results-driven team focused on the needs of community members. The Together San Rafael initiative is focused on modernizing City services and increasing the engagement of employees. This initiative recognizes the interconnectedness of the customer and employee experience. THE POSITION: This position provides advanced staff level assistance to executive or other management level staff, performs a wide variety of responsible and complex administrative and analytic duties, including providing information to the public and communicating Department and City activities and programs. You will join a team of analysts across the City who are assigned to different departments but work together as a team on the important management, budget, communications, and analytic functions for the City. This position is part of the Unrepresented Mid-Managers group and is "at will". Employment may be terminated with or without cause or notice, at any time by the City of San Rafael. Senior Management Analyst I - this is the entry-level classification. Initially incumbents perform the more routine administrative analysis on new and current projects while learning City policies and procedures and gaining specialized knowledge related to the area of assignment. As experienced is gained, there is a greater independence of action within established guidelines. Senior Management Analyst II - this class is the full journey level class and is experienced to work independently in identifying the need for and developing changes to operating practices, systems, programs and policies. Incumbents perform the full array of duties within the area of assignment, including complex analytical projects and providing staff support to department administration and city officials as well as working with high degree of independence in interacting with all levels of city employees, managers, elected officials, community groups, and other governmental agencies and the public. This position performs the following essential job duties (including but not limited to): Assists or leads projects, tasks, and assignments that are priorities for the senior management staff. Assumes direct responsibility for managing a variety of projects and programs; oversee assigned administrative support functions including budget. Supervises, plans, organizes, and reviews the work of lower level technical and clerical staff. Leads departmental communication efforts, providing information to the pubic and interacting with media on issues pertaining to the functions and issues of the Department and City. Participating in drafting and implementing Department and/or City-wide goals, policies, and procedures. Manages or participates in special projects, including complex research of new programs and services, budget analysis and preparation, and feasibility analyses; prepare and present reports; participates in a variety of Department operations. Reviews council reports to ensure financial information is accurate and that policy issues have been addressed in advance. Tracks the impact of State and Federal legislation on the Department or city and make recommendations regarding City positions. Prepares and monitors department annual and capital budgets, mid-year budget review, work plans and periodic forecasts; provides complete analysis of revenues and expenditures for each program, re-forecasts and develops new budgets. Compiles narrative, fiscal and status reports on department, division, project and fund revenues and expenditures and assists with necessary adjustments. Compiles narrative, fiscal and status reports on department, division, project and fund revenues and expenditures and assists with necessary adjustments. Prepares and administers various grants for the department; monitors active grants to ensure that all stipulations and regulations regarding the use of funds are met; and maintains required records to ensure compliance. Participates in the public information functions of the City's Emergency Operation Center. Prepares City Council agenda reports. Acts as staff to City Advisory Committees as directed by senior executive staff. Performs related duties as required. To be eligible for this position, you must have knowledge of: Principles and practices of local government and public administration. Methods of research, program analysis, and report preparation. State legislative procedures. Communication strategies. Public relations and relationship building. Negotiations. Computer skills including graphics software. Municipal budget development and administration. Grant writing and management. To be eligible for this position, you must have the ability to: Communicate effectively both orally and in writing. Work cooperatively with management, staff, and the public. Evaluate program policy and practice. Plan, coordinate and evaluate the work of staff. Compile, organize and analyze complex statistical data. Prepare clear and concise analytical and financial reports. Prioritize and meet multiple, frequently changing deadlines. Work independently and collaboratively to resolve issues and reach consensus. Interpret, apply and communicate policies, procedures and regulations. Make oral presentations. EDUCATION and/or EXPERIENCE: Any combination of education and experience that demonstrates possession of the requisite knowledge, skills, and abilities. A typical way to obtain these would be: Equivalent to graduation from an accredited four-year college or university with major coursework in public administration, business administration or a related field. A master's degree in public administration, public policy, or business administration is highly desirable. Senior Management Analyst I: Three to four years of progressively responsible analytical experience. Senior Management Analyst II (in addition to the requirements for the Senior Management Analyst I, this level requires): Five years or more of experience performing increasingly complex, professional analytical work with a high degree of autonomy. SPECIAL REQUIREMENT: Possession of a valid driver's license See complete Senior Management Analyst I/II Job Description here . PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger coordination, handle, or feel and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to video display and regularly works in insideenvironmental conditions. The employee frequently works in evenings or weekends. The employee occasionally works with use of personal vehicle. The noise level in the work environment is usually moderate. APPLICATION AND SELECTION PROCESS: City of San Rafael application is required . Resumes do not substitute for the City application. Candidates should detail related education and experience on the application. The examination process may include the following application appraisal and oral board interview examination. The passing point for the oral board examination final score will be 70%. Note: Prior to appointment, candidate must pass a pre-employment physical, background check/fingerprinting, and driving record. To file an application, go to: www.calopps.org . Select "Member Agencies". Select "San Rafael". Follow this link to submit your application: https://www.calopps.org/san-rafael/job-20464983 . For more information about the City of San Rafael, please visit www.cityofsanrafael.org . Reasonable Accommodation : The City of San Rafael will make reasonable accommodations in the exam process to accommodate disabled applicants. If you have a disability for which you require accommodation, please contact us at (415) 485-3474 before the test date. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position. Such accommodation must be requested by the applicant. Job PDF: Senior Management Analyst I-II Job Announcement.pdf Benefits The City of San Rafael offers an attractive compensation and benefits program. The salary range for this position is $7,985 - $11,555monthly, DOQ/DOE and a competitive benefits program including: Retirement:The City is a part of the Marin County Employee Retirement Association (MCERA) plan, which offers reciprocity between agencies in CalPERS (this is part of the 37 Act County System); Classic Employees - Tier 2 (hired on or after 7/1/2011) - 2% @ at 55 formula, average of three highest years of compensation PEPRA employees - (hired on or after 1/1/13 or with 6-month break in service) are eligible for a 2% at 62 formula, average of three highest years of compensation Employee contributes an additional 1% of pensionable compensation towards the normal cost of pension in addition to the current employee pension contribution Health Insurance:Full flex cafeteria plan which can be applied to a health plan or converted to cash (Employee Only - $735.86 Employee + 1 - $1,471.71Employee + Family - $1,913.24; Waive Coverage $735.86 Life and Long Term Disability Insurance:$150,000 basic life insurance and long-term disability is two-thirds of the salary up to $7,500 per month Dental Insurance:Fully paid for employee plus dependents Vision Insurance:Fully paid for employee plus dependents Employee Assistance Program (EAP): Available to employee and family members 457 Deferred Comp: Employee optional participation 125 Plan: Employee optional participation Annual Leave:Vacation ranges from 15 to 25 days (depending on years of service), 12 days of Sick Leave, 75 hours of Administrative Leave, 12 Holidays and 1 Floating Holiday. Gym Reimbursement: Employees eligible to receive up to $16.50 per month reimbursement for paid gym memberships Social Security: The City of San Rafael does not contribute to social security. State Disability Insurance: Employees in the group do participate in SDI and are eligible to receive SDI benefits. At Will: Mid-Management employees are "at will" employees. Employment may be terminated with or without cause or notice, at any time by the City of San Rafael. Work Week: 37.5 hours per week/7.5 hours per day - Exempt from overtime Recruitment Contact Contact phone: (415)485-3474 Contact email: rhonda.castellucci@cityofsanrafael.org Closing Date/Time: Until filled
Mar 07, 2024
Senior Management Analyst I/II Finance Department Level I: $7,985 - $9,705 per month Level II: $9,507 - $11,555 per month Plus excellent benefits APPLICATION DEADLINE: Apply by Friday, February 16, 2024, for first consideration The City of San Rafael is recruiting to fill a Senior Management Analyst vacancy within the Finance Department. This position will report directly to the Finance Director. The Senior Management Analyst I/II will support the city-wide budget process, including operating and capital budgets as well as long-term financial planning/forecasting. You will perform fiscal and policy analysis of city-run programs and services. As a critical member of the Finance team, you will evaluate opportunities for regional inter-governmental collaborations for improved service delivery or efficiencies, participate in inter-departmental teams on priority special projects (such as Enterprise Resource Planning-ERP-system participation), and review financial policies and procedures to ensure alignment with industry best practices. THE CITY is focused on enhancing our community members' quality of life through well-designed services and a positive workplace culture. San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyle, and natural environment. San Rafael (population 61,000) is a full-service city with a city council/city manager form of government with 12 departments, more than 400 employees, and an annual budget of $120 million. The City's vision is to be a vibrant economic and cultural center reflective of its diversity. The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. San Rafael's Organizational culture framework is an initiative called "Together San Rafael." City employees are our greatest asset, and we seek talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge. We are a results-driven team focused on the needs of community members. The Together San Rafael initiative is focused on modernizing City services and increasing the engagement of employees. This initiative recognizes the interconnectedness of the customer and employee experience. THE POSITION: This position provides advanced staff level assistance to executive or other management level staff, performs a wide variety of responsible and complex administrative and analytic duties, including providing information to the public and communicating Department and City activities and programs. You will join a team of analysts across the City who are assigned to different departments but work together as a team on the important management, budget, communications, and analytic functions for the City. This position is part of the Unrepresented Mid-Managers group and is "at will". Employment may be terminated with or without cause or notice, at any time by the City of San Rafael. Senior Management Analyst I - this is the entry-level classification. Initially incumbents perform the more routine administrative analysis on new and current projects while learning City policies and procedures and gaining specialized knowledge related to the area of assignment. As experienced is gained, there is a greater independence of action within established guidelines. Senior Management Analyst II - this class is the full journey level class and is experienced to work independently in identifying the need for and developing changes to operating practices, systems, programs and policies. Incumbents perform the full array of duties within the area of assignment, including complex analytical projects and providing staff support to department administration and city officials as well as working with high degree of independence in interacting with all levels of city employees, managers, elected officials, community groups, and other governmental agencies and the public. This position performs the following essential job duties (including but not limited to): Assists or leads projects, tasks, and assignments that are priorities for the senior management staff. Assumes direct responsibility for managing a variety of projects and programs; oversee assigned administrative support functions including budget. Supervises, plans, organizes, and reviews the work of lower level technical and clerical staff. Leads departmental communication efforts, providing information to the pubic and interacting with media on issues pertaining to the functions and issues of the Department and City. Participating in drafting and implementing Department and/or City-wide goals, policies, and procedures. Manages or participates in special projects, including complex research of new programs and services, budget analysis and preparation, and feasibility analyses; prepare and present reports; participates in a variety of Department operations. Reviews council reports to ensure financial information is accurate and that policy issues have been addressed in advance. Tracks the impact of State and Federal legislation on the Department or city and make recommendations regarding City positions. Prepares and monitors department annual and capital budgets, mid-year budget review, work plans and periodic forecasts; provides complete analysis of revenues and expenditures for each program, re-forecasts and develops new budgets. Compiles narrative, fiscal and status reports on department, division, project and fund revenues and expenditures and assists with necessary adjustments. Compiles narrative, fiscal and status reports on department, division, project and fund revenues and expenditures and assists with necessary adjustments. Prepares and administers various grants for the department; monitors active grants to ensure that all stipulations and regulations regarding the use of funds are met; and maintains required records to ensure compliance. Participates in the public information functions of the City's Emergency Operation Center. Prepares City Council agenda reports. Acts as staff to City Advisory Committees as directed by senior executive staff. Performs related duties as required. To be eligible for this position, you must have knowledge of: Principles and practices of local government and public administration. Methods of research, program analysis, and report preparation. State legislative procedures. Communication strategies. Public relations and relationship building. Negotiations. Computer skills including graphics software. Municipal budget development and administration. Grant writing and management. To be eligible for this position, you must have the ability to: Communicate effectively both orally and in writing. Work cooperatively with management, staff, and the public. Evaluate program policy and practice. Plan, coordinate and evaluate the work of staff. Compile, organize and analyze complex statistical data. Prepare clear and concise analytical and financial reports. Prioritize and meet multiple, frequently changing deadlines. Work independently and collaboratively to resolve issues and reach consensus. Interpret, apply and communicate policies, procedures and regulations. Make oral presentations. EDUCATION and/or EXPERIENCE: Any combination of education and experience that demonstrates possession of the requisite knowledge, skills, and abilities. A typical way to obtain these would be: Equivalent to graduation from an accredited four-year college or university with major coursework in public administration, business administration or a related field. A master's degree in public administration, public policy, or business administration is highly desirable. Senior Management Analyst I: Three to four years of progressively responsible analytical experience. Senior Management Analyst II (in addition to the requirements for the Senior Management Analyst I, this level requires): Five years or more of experience performing increasingly complex, professional analytical work with a high degree of autonomy. SPECIAL REQUIREMENT: Possession of a valid driver's license See complete Senior Management Analyst I/II Job Description here . PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger coordination, handle, or feel and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to video display and regularly works in insideenvironmental conditions. The employee frequently works in evenings or weekends. The employee occasionally works with use of personal vehicle. The noise level in the work environment is usually moderate. APPLICATION AND SELECTION PROCESS: City of San Rafael application is required . Resumes do not substitute for the City application. Candidates should detail related education and experience on the application. The examination process may include the following application appraisal and oral board interview examination. The passing point for the oral board examination final score will be 70%. Note: Prior to appointment, candidate must pass a pre-employment physical, background check/fingerprinting, and driving record. To file an application, go to: www.calopps.org . Select "Member Agencies". Select "San Rafael". Follow this link to submit your application: https://www.calopps.org/san-rafael/job-20464983 . For more information about the City of San Rafael, please visit www.cityofsanrafael.org . Reasonable Accommodation : The City of San Rafael will make reasonable accommodations in the exam process to accommodate disabled applicants. If you have a disability for which you require accommodation, please contact us at (415) 485-3474 before the test date. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position. Such accommodation must be requested by the applicant. Job PDF: Senior Management Analyst I-II Job Announcement.pdf Benefits The City of San Rafael offers an attractive compensation and benefits program. The salary range for this position is $7,985 - $11,555monthly, DOQ/DOE and a competitive benefits program including: Retirement:The City is a part of the Marin County Employee Retirement Association (MCERA) plan, which offers reciprocity between agencies in CalPERS (this is part of the 37 Act County System); Classic Employees - Tier 2 (hired on or after 7/1/2011) - 2% @ at 55 formula, average of three highest years of compensation PEPRA employees - (hired on or after 1/1/13 or with 6-month break in service) are eligible for a 2% at 62 formula, average of three highest years of compensation Employee contributes an additional 1% of pensionable compensation towards the normal cost of pension in addition to the current employee pension contribution Health Insurance:Full flex cafeteria plan which can be applied to a health plan or converted to cash (Employee Only - $735.86 Employee + 1 - $1,471.71Employee + Family - $1,913.24; Waive Coverage $735.86 Life and Long Term Disability Insurance:$150,000 basic life insurance and long-term disability is two-thirds of the salary up to $7,500 per month Dental Insurance:Fully paid for employee plus dependents Vision Insurance:Fully paid for employee plus dependents Employee Assistance Program (EAP): Available to employee and family members 457 Deferred Comp: Employee optional participation 125 Plan: Employee optional participation Annual Leave:Vacation ranges from 15 to 25 days (depending on years of service), 12 days of Sick Leave, 75 hours of Administrative Leave, 12 Holidays and 1 Floating Holiday. Gym Reimbursement: Employees eligible to receive up to $16.50 per month reimbursement for paid gym memberships Social Security: The City of San Rafael does not contribute to social security. State Disability Insurance: Employees in the group do participate in SDI and are eligible to receive SDI benefits. At Will: Mid-Management employees are "at will" employees. Employment may be terminated with or without cause or notice, at any time by the City of San Rafael. Work Week: 37.5 hours per week/7.5 hours per day - Exempt from overtime Recruitment Contact Contact phone: (415)485-3474 Contact email: rhonda.castellucci@cityofsanrafael.org Closing Date/Time: Until filled
Nevada County, CA
Nevada City, California, United States
Definition and Class Characteristics Interviews will be conducted the week of April 15, 2024 The Assessor's office is looking for a dynamic professional who loves details and has team building skills! We believe in leadership at all levels and that employee development is the key to success. Come work with us! Although not required, the ideal Administrative Analyst I candidate is knowledgeable of property tax assessment guidelines and regulations, including California Property Tax Rules and Board of Equalization requirements as they apply to the following: Property assessment and reassessment as driven by transfers of ownership and new construction, including when special exclusions apply. Change-in-ownership variations including partial interest transfers, multiple time frame transfers and application of the numerous voter approved propositions such as Propositions 19 and 8. Exemptions which can be applied, such as the homeowners' exemption, disabled veterans exemptions, welfare, religious and church exemptions which might be personal to the owner(s) or may be institutional. Supplemental bills, or partial taxable year values and the ability to explain these rules and how they impact taxpayers. Tax-saving value reductions due to calamities affecting taxpayers. Special usage and assessments include Williamson Act, Mills Act, Timber Preserves, possessory interests and foreign improvements. Definition and Class Characteristics Under direction, provides technical assistance with fiscal, budgetary, and policy issues; performs basic analysis of proposed legislation; assists in the preparation and discussion of contracts. Administrative Analyst I is the first level within the series, while the Administrative Analyst II is encouraged to perform the full range of duties with little direct supervision. The Senior Administrative Analyst addresses the most sophisticated, unusual and consequential issues and serves as a professional resource to other office staff! Knowledge and Skills Required The right candidate will have knowledge of the principles and practices of public and fiscal administration, policy establishment including budget preparation and expenditure control. Also useful is knowledge of laws, rules, and regulations affecting the activities of County government and assessment practices, including taxation policies and the various sources of local government funding. Examples of Duties Prepares staff studies and recommendations and provides general technical assistance to management. May present reports, resolutions and ordinances before the Board of Supervisors and other groups. Assists with preparation of budget and expenditures and makes recommendations and presentation of budgets. Supervises and coordinates various divisions within the Department. Personnel representative for the Assessor's department. Skill in: Conducting research and analyses and preparing comprehensive reports Expository and business writing Understanding, interpreting and applying rules, regulations and guidelines Researching and interpreting legislative activities affecting assigned area Assisting with the administration of County programs Representing County policies and programs with other government agencies and the general public Communicating thoughtfully and constructively with County staff, elected officials, and members of the public on a variety of topics Education and Experience Required Level I: Bachelor's degree in public administration, business administration, economics or a related field from an accredited college or university, and one year of experience in administrative, budget or personnel analysis, preferably in a public agency. Additional qualifying experience may be substituted for the required education on a year for year basis to a maximum of two years. Level II: (in addition to the above) Two years of experience at a level equivalent to Nevada County's classification of Administrative Analyst I. Why Nevada County? Our leadership values employee development and engagement, promotes open and clear communication, sets us up to be a high-performing organization, and recognizes individual contributions. We fully support leadership at all levels in our office. Our team connects with and supports our community, listens to our citizens, and provides relevant solutions to support our county in funding necessary services. This is a full-time, fully benefited position. The County of Nevada offers an extensive benefit package including, but not limited to, a generous leave program; 11 standard holidays and 2 floating holidays; CalPERS retirement; medical, dental, vision, and life insurance; a flexible spending account (FSA); a dependent care account (DCA); and a deferred compensation plan including 401(a), 457(b), and Roth options. In addition to a County-wide tuition reimbursement program. Nevada County is a qualifying employer for the Public Service Loan Forgiveness (PSLF) program through the Department of Education. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Candidates are encouraged to apply to both levels of this position. Want to learn more about the Administrative Analyst I? To review the job description, please click here . Benefits Guide The Benefits Guide is a comprehensive document for employees of the County of Nevada. Information contained in this summary of benefits is not a binding document. Refer to specific unit summaries and agreements (MOUs) for additional benefit information for each employee group. Health Insurance The County sponsored plan for 2024 is the PERS Gold PPO, but you can also choose plans from providers such as Anthem, Blue Shield, and PORAC (if you are a member) to suit your needs. 2024 Health Insurance Plans Anthem Select HMO Anthem Traditional HMO Blue Shield CalPERS Access+ HMO Blue Shield Trio HMO Kaiser HMO PERS Gold PPO (County sponsored plan) PERS Platinum PPO PORAC (Available to PORAC members only) Flexible Spending Accounts The County offers employees the option to contribute to a pre-tax medical FSA and dependent Care FSA. Life Insurance Voya is the County's life insurance provider. We offer the following products through Voya: Basic Accidental Death and Dismemberment Basic Term Life Optional Accidental Death and Dismemberment plans Optional Dependent Term Life Optional Term Life Dental & Vision Insurance Nevada County employees can opt to receive dental and vision insurance without opting for health insurance coverage as well. This will give employees more flexibility to match their choice of insurance plans to their specific needs. Delta Dental is the dental provider offered through Nevada County and VSP Vision Care is our vision care provider. Retirement The County is a member of the CalPERS retirement system and provides the opportunity for voluntary contributions to a 457 deferred compensation account through Nationwide by way of pre-tax and Roth payroll deductions. CalPERS Miscellaneous Tiers: Tier 1 (Classic-former employee originally hired on or before 12/13/12 and are returning to Nevada County) 2.7% @ 55 Tier 2 (Hired by a CalPERS employer between 12/14/12-12/31/12 and coming to Nevada County with less than 6 months between separation from former CalPERS employer and hire date with Nevada County) 2%@60 Tier 3 (Hired by first CalPERS employer on or after 1/1/13 or having a break in service of more than six months between another CalPERS employer and Nevada County) 2%@62 CalPERS Safety tiers: Tier 1 (Classic-former employees originally hired on or before 12/13/12 and are returning to Nevada County) 3% @ 50. Tier 2 (Hired by a CalPERS employer between 7/2411-12/31/12 and coming to Nevada County with less than 6-months between separation from former CalPERS employer and hire date with Nevada County) 3% @ 55. Tier 3 (Hired by any CalPERS employer on or after 1/1/13) 2.7% @ 57. We encourage you to visit the CalPERS home page, www.calpers.ca.gov , to search related information about the retirement plans noted here so that you fully understand what your retirement formula means to you. NEVADA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER Any information on this page or documents and links are subject to change without notice. Nevada County Human Resources Department 950 Maidu Avenue, Nevada City, CA 95959 (530) 265-7010 option 2 Human.resources@nevadacountyca.gov www.nevadacountyca.gov Closing Date/Time: 4/8/2024 5:00 PM Pacific
Mar 19, 2024
Full Time
Definition and Class Characteristics Interviews will be conducted the week of April 15, 2024 The Assessor's office is looking for a dynamic professional who loves details and has team building skills! We believe in leadership at all levels and that employee development is the key to success. Come work with us! Although not required, the ideal Administrative Analyst I candidate is knowledgeable of property tax assessment guidelines and regulations, including California Property Tax Rules and Board of Equalization requirements as they apply to the following: Property assessment and reassessment as driven by transfers of ownership and new construction, including when special exclusions apply. Change-in-ownership variations including partial interest transfers, multiple time frame transfers and application of the numerous voter approved propositions such as Propositions 19 and 8. Exemptions which can be applied, such as the homeowners' exemption, disabled veterans exemptions, welfare, religious and church exemptions which might be personal to the owner(s) or may be institutional. Supplemental bills, or partial taxable year values and the ability to explain these rules and how they impact taxpayers. Tax-saving value reductions due to calamities affecting taxpayers. Special usage and assessments include Williamson Act, Mills Act, Timber Preserves, possessory interests and foreign improvements. Definition and Class Characteristics Under direction, provides technical assistance with fiscal, budgetary, and policy issues; performs basic analysis of proposed legislation; assists in the preparation and discussion of contracts. Administrative Analyst I is the first level within the series, while the Administrative Analyst II is encouraged to perform the full range of duties with little direct supervision. The Senior Administrative Analyst addresses the most sophisticated, unusual and consequential issues and serves as a professional resource to other office staff! Knowledge and Skills Required The right candidate will have knowledge of the principles and practices of public and fiscal administration, policy establishment including budget preparation and expenditure control. Also useful is knowledge of laws, rules, and regulations affecting the activities of County government and assessment practices, including taxation policies and the various sources of local government funding. Examples of Duties Prepares staff studies and recommendations and provides general technical assistance to management. May present reports, resolutions and ordinances before the Board of Supervisors and other groups. Assists with preparation of budget and expenditures and makes recommendations and presentation of budgets. Supervises and coordinates various divisions within the Department. Personnel representative for the Assessor's department. Skill in: Conducting research and analyses and preparing comprehensive reports Expository and business writing Understanding, interpreting and applying rules, regulations and guidelines Researching and interpreting legislative activities affecting assigned area Assisting with the administration of County programs Representing County policies and programs with other government agencies and the general public Communicating thoughtfully and constructively with County staff, elected officials, and members of the public on a variety of topics Education and Experience Required Level I: Bachelor's degree in public administration, business administration, economics or a related field from an accredited college or university, and one year of experience in administrative, budget or personnel analysis, preferably in a public agency. Additional qualifying experience may be substituted for the required education on a year for year basis to a maximum of two years. Level II: (in addition to the above) Two years of experience at a level equivalent to Nevada County's classification of Administrative Analyst I. Why Nevada County? Our leadership values employee development and engagement, promotes open and clear communication, sets us up to be a high-performing organization, and recognizes individual contributions. We fully support leadership at all levels in our office. Our team connects with and supports our community, listens to our citizens, and provides relevant solutions to support our county in funding necessary services. This is a full-time, fully benefited position. The County of Nevada offers an extensive benefit package including, but not limited to, a generous leave program; 11 standard holidays and 2 floating holidays; CalPERS retirement; medical, dental, vision, and life insurance; a flexible spending account (FSA); a dependent care account (DCA); and a deferred compensation plan including 401(a), 457(b), and Roth options. In addition to a County-wide tuition reimbursement program. Nevada County is a qualifying employer for the Public Service Loan Forgiveness (PSLF) program through the Department of Education. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Candidates are encouraged to apply to both levels of this position. Want to learn more about the Administrative Analyst I? To review the job description, please click here . Benefits Guide The Benefits Guide is a comprehensive document for employees of the County of Nevada. Information contained in this summary of benefits is not a binding document. Refer to specific unit summaries and agreements (MOUs) for additional benefit information for each employee group. Health Insurance The County sponsored plan for 2024 is the PERS Gold PPO, but you can also choose plans from providers such as Anthem, Blue Shield, and PORAC (if you are a member) to suit your needs. 2024 Health Insurance Plans Anthem Select HMO Anthem Traditional HMO Blue Shield CalPERS Access+ HMO Blue Shield Trio HMO Kaiser HMO PERS Gold PPO (County sponsored plan) PERS Platinum PPO PORAC (Available to PORAC members only) Flexible Spending Accounts The County offers employees the option to contribute to a pre-tax medical FSA and dependent Care FSA. Life Insurance Voya is the County's life insurance provider. We offer the following products through Voya: Basic Accidental Death and Dismemberment Basic Term Life Optional Accidental Death and Dismemberment plans Optional Dependent Term Life Optional Term Life Dental & Vision Insurance Nevada County employees can opt to receive dental and vision insurance without opting for health insurance coverage as well. This will give employees more flexibility to match their choice of insurance plans to their specific needs. Delta Dental is the dental provider offered through Nevada County and VSP Vision Care is our vision care provider. Retirement The County is a member of the CalPERS retirement system and provides the opportunity for voluntary contributions to a 457 deferred compensation account through Nationwide by way of pre-tax and Roth payroll deductions. CalPERS Miscellaneous Tiers: Tier 1 (Classic-former employee originally hired on or before 12/13/12 and are returning to Nevada County) 2.7% @ 55 Tier 2 (Hired by a CalPERS employer between 12/14/12-12/31/12 and coming to Nevada County with less than 6 months between separation from former CalPERS employer and hire date with Nevada County) 2%@60 Tier 3 (Hired by first CalPERS employer on or after 1/1/13 or having a break in service of more than six months between another CalPERS employer and Nevada County) 2%@62 CalPERS Safety tiers: Tier 1 (Classic-former employees originally hired on or before 12/13/12 and are returning to Nevada County) 3% @ 50. Tier 2 (Hired by a CalPERS employer between 7/2411-12/31/12 and coming to Nevada County with less than 6-months between separation from former CalPERS employer and hire date with Nevada County) 3% @ 55. Tier 3 (Hired by any CalPERS employer on or after 1/1/13) 2.7% @ 57. We encourage you to visit the CalPERS home page, www.calpers.ca.gov , to search related information about the retirement plans noted here so that you fully understand what your retirement formula means to you. NEVADA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER Any information on this page or documents and links are subject to change without notice. Nevada County Human Resources Department 950 Maidu Avenue, Nevada City, CA 95959 (530) 265-7010 option 2 Human.resources@nevadacountyca.gov www.nevadacountyca.gov Closing Date/Time: 4/8/2024 5:00 PM Pacific
CITY OF SUNNYVALE, CA
Sunnyvale, California, United States
Description CLIENT SUPPORT SPECIALIST I/II Regular Full Time Employment Opportunity Are you interested in a fast-paced work environment where you can support a variety of technologies and customers? If so, the Client Support Specialist position is for you! The Information Technology Department (ITD) provides secure, reliable, and integrated technology solutions in alignment with the needs and goals throughout the City in a timely manner, while delivering excellence in customer service. Within the department, the Infrastructure Services Division manages the City's server and storage platform, network infrastructure, emergency and non-emergency radios, desktops and laptops, mobile phones and tablets, audio and visual equipment, operating system for all hardware, desktop applications and email in a manner that enables City Staff to support the City's operations effectively and efficiently. The City of Sunnyvale is currently recruiting for TWO Client Support Specialist I/II to further enhance our service delivery. Depending on the applicant qualifications, the position will be filled at the appropriate level/salary of either a Client Support Specialist I or Client Support Specialist II. The ideal candidate will serve as the first point of contact either in person, online, or over the telephone for the department by working directly with end users to resolve technology related questions and issues. In addition, this person will independently perform a variety of other support functions for the department, such as writing Knowledge Based Articles (KBA's), tracking Asset Management and inventory, setting up hardware for City Council and Planning Commission meetings and provide secondary support for cell phone management. DISTINGUISHING CHARACTERISTICS Client Support Specialist I is the entry-level classification for this job series. Initially, incumbents perform assigned duties under general supervision, while learning related standards, policies and procedures. Client Support Specialist I is distinguished from Client Support Specialist II by the performance of less than the full range of duties assigned to the Client Support Specialist II. As experience is gained, there is a greater independence of action within established guidelines. Client Support Specialist II is the next level classification in the series. Incumbents are expected to independently perform the full scope of duties associated with incident and problem resolution for end-user device or system issues, conference and training room technology, system access or security issues, peripheral, network communication systems, business knowledge of how systems and devices are used and tier two customer support. Client Support Specialist II is distinguished from the higher-level classification of Senior Client Support Specialist in that the Senior Client Support Specialist is the advanced journey level in the series responsible for more complex client support and implementations. Positions in this class are flexibly staffed and are normally filled by advancement from the Client Support Specialist I. Incumbents are not automatically promoted to the higher level; the needs of the department determine the level of assignment. Essential Job Functions (May include, but are not limited to, the following): CLIENT SUPPORT SPECIALIST I : Responds to incoming incidents and requests in a timely manner, tracks 100% of all customer contacts, researches questions and issues and resolves each interaction with customer satisfaction. Provides technical support and customer service assistance either in person, online, or over the telephone; refers problems to appropriate staff as needed. Assists with the resolution of technology problems reported by City staff and system users with standard computer tools such as remote access applications, desktop management appliances, the City's business applications, and other office automation/desktop software products. Escalates incidents to higher level support personnel when appropriate in a timely manner. Provides solutions to frequently occurring problems and documents this in the ITSM knowledgebase, maintains and updates articles within the knowledgebase. Responsible for updating and maintaining the City's IT asset management inventory. Performs routine and preventive maintenance of all client devices, including printers, file systems, telephones and related equipment to ensure uninterrupted and optimum system performance. Completes service requests in a timely manner and provides support to end-users. May provide information technology training including new employee orientations regarding the City's software applications and voice, radio and/or data communications equipment. Provides technical support, including testing and equipment maintenance for in-person and virtual meetings in the City Council chambers. Provides technical direction, guidance, and customer service assistance to City staff and systems users in the operation and use of client devices (desktops, laptops, tablets, SmartPhones, etc.) and City applications and information systems. Answers, evaluates and prioritizes incoming online, telephone, voice mail, e-mail and in-person reported incidents related to hardware, software and other technologies; sets priorities and assignment of incidents to resolve problems in the most expedient manner. Assists users with making requests for identifying the right equipment or systems for purchase or upgrade. Provides Citywide system alerts, outages or maintenance notices as needed. Routes and escalates service requests to the appropriate staff as needed. Performs as a member of a team, answering questions, sharing expertise, and contributes to team effectiveness. Performs responsibilities according to the IT Department's defined processes and procedures and Service Level Agreements (SLAs). CLIENT SUPPORT SPECIALIST II : Above, plus the following: Installs, configures and sets up client devices (desktops, laptops, tablets, Smartphones, etc.), client device software/applications, monitors, printers or other peripherals. Performs equipment and system setup, including necessary interconnections and performance monitoring. Provides City-wide information technology training standards; develops, coordinates and conducts new employee orientations regarding the City's software applications, use of client devices and data communications. Interacts with and assists Network Engineers / System Administrators in troubleshooting and diagnosing desktop computing and Local Area Network (LAN) and Wide Area Networks (WAN) problems. Interacts with and assists Programmer Analysts / Project Coordinators in troubleshooting and diagnosing reporting, department-specific and enterprise-wide applications issues. Maintains physical inventory of all end-point equipment and software. Maintains a cooperative working relationship with the public, users, other technical staff, vendors, supervisors and management. Works with IT staff to research, develop, test, and implement new technologies and projects. Monitors/safeguards security of data accordance to agency and IT security compliance. Develops and maintains technical system FAQs and how-to documentation within the IT knowledge base, to include creating/publishing new articles. Assists with the development, coordination and scheduling of in-house technical training, device and/or system user training, new user training, and assists with the preparation and conducting of demonstrations and training of new systems (applications or devices). Assists in the audits of IT services and equipment used by departments for reporting purposes. Participates on IT or Special Projects as needed. WORKING CONDITIONS Position requires prolonged sitting, standing, walking, reaching, twisting, bending, kneeling, crawling, squatting and stooping in the performance of daily activities. The position also requires repetitive hand movement and fine motor coordination in performing computer installation and repair and preparing reports using a computer keyboard. Additionally, the position requires both near and far vision when repairing and installing computers and/or when reading written reports and work-related documents. Additionally, color vision is required to accurately interpret visual displays and voice and data wiring color code standards. The nature of the work and assignment requires the ability to climb ladders and work in small spaces. Acute hearing is required when communicating by telephone and in person. The need to lift, drag and push equipment and materials weighing up to 50 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications Client Support Specialist I : Education and Experience: The minimum qualifications for education and experience can be met in one of the following ways: A Technology Certificate from an accredited college or trade school in information technology, computer and information research science, computer engineering, computer information systems, network architecture, network and computer systems administration, telecommunications administrations, electronic engineering technology, technology project management or related field AND one year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR An Associate's degree or completion of 60 semester or 90 quarter units at an accredited college or university in, systems administration, network systems administration, electronics technology, business information systems, computer science, information technology or related field; OR A Bachelor's degree or completion of 120 semester or 180 quarter units from an accredited college or university with concentration in computer science, computer engineering, electronics technology, information technology or related field; OR CompTIA A+ certification AND one year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support. Client Support Specialist II: Education and Experience: The minimum qualifications for education and experience can be met in one of the following ways: A Technology Certificate from an accredited college, university or trade school in information technology, computer and information research science, computer engineering, computer applications, web technologies, computer information systems, application development, database design, programming, network architecture, network and computer systems administration, telecommunications administrations, electronic engineering technology, technology project management or related field AND TWO years of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR An Associate's degree or completion of 60 semester or 90 quarter units at an accredited college or university in systems administration, network systems administration, electronics technology, business information systems, computer science, software information systems, information technology or related field AND ONE year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR A Bachelor's degree or completion of 120 semester or 180 quarter units from an accredited college or university with concentration in computer science, computer engineering, information technology, informatics, web science, electronics technology, business information systems or related field AND ONE year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR CompTIA A+ certification AND TWO years of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support. Client Support Specialist I : Knowledge of: · Principles and practices of customer service. Principles and practices of ITIL (IT Infrastructure Library). Familiarity of ITSM (IT Service Management) systems to include Incident/Problem Management, Request Fulfilment; Knowledgebase Management; Asset Management and IT Service Catalogs. Principles and practices of business systems applications, databases, office automation software and operating systems commonly used on desktop computers and networked systems. Principles and practices of computer, business or telecommunications operations, including network operating systems and software products; principles and practices of local area networks (LAN) and wide area networks (WAN). Principles, practices, methods and techniques of providing customer service, training and providing technical and functional support to end users. Methods and techniques of modern office business software programs, record keeping, report preparation, technical documentation and writing. Basic cybersecurity principles. Applicable security and data privacy practices and laws. Principles, practices, methods and techniques of providing customer service, IT training and providing technical and functional support to end users. Applicable industry and safety codes and standards. Office methods, procedures, software and equipment. Methods and techniques of troubleshooting hardware, software, voice and/or data communications equipment and inter-connectivity problems. Principles and practices of software and hardware installation and repair. Principles and practices of assuring data security. Ability to: Communicate effectively, both orally and in writing; translate between technical and non-technical terms. Identify, analyze and define administrative and technical issues, collect information, establish facts, draw valid conclusions and make appropriate recommendations. Effectively organize, prioritize and follow-up on work assignments in order to meet established deadlines. Provide excellent customer service. · Provide technical advice and consultation to City staff in person, online, over the telephone, or by email. Identify, analyze and resolve customer/user problems; take appropriate corrective action to problems; research technical materials to provide solutions to problems, or refer problems to appropriate staff. Learn complex principles, practices, techniques and regulations pertaining to assigned duties. Analyze current and future training, data, voice, software/hardware requirements and needs; make appropriate recommendations; develop, present and evaluate training programs and new employee training sessions. Effectively interpret and explain applicable processes, regulations, information technology protocols and hardware/software application solutions to users; listen and communicate information to persons with a diverse background of knowledge and experience. Develop and implement revisions to standard operating procedures to improve effectiveness and/or comply with technological changes as appropriate. Perform a variety of tasks in a consistent and accurate manner. Make sound decisions within established guidelines. Establish, maintain and promote positive and effective working relationships with employees, other agencies, public officials and the public. Demonstrate initiative and exercise good judgment in the performance of duties. Work independently and as a team member; recognize and set priorities and meet deadlines. Observe safety principles and work in a safe manner. Respond to cybersecurity issues and remediate in a timely manner as instructed. Recognize, set and follow priorities to meet deadlines. Client Support Specialist II: Knowledge of: Above, plus the following: Intermediate knowledge of ITSM (IT Service Management) systems to include Incident/Problem Management; Request Fulfilment; Knowledgebase Management; Asset Management and IT Service Catalogs. Intermediate knowledge of business systems applications, databases, office automation software and operating systems commonly used on desktop computers and networked systems. Client device (e.g., desktop, laptop, tablet, SmartPhone) hardware, operating systems, common office automation applications and desktop applications. Computer peripherals such as printers, copiers, multi-function devices (MFDs), scanners, plotters, and external storage devices. Intermediate knowledge of computer, business or telecommunications operations, including operating systems and software products; principles and practices of local area networks (LAN) and wide area networks (WAN). Intermediate knowledge of troubleshooting hardware, software, voice and/or data communications equipment and inter-connectivity problems. Principles and practices of mentorship and effective working team environments. Ability to: Above, plus the following : Identify, analyze and define complex technical issues, collect information, establish facts, draw valid conclusions and make appropriate recommendations. Provide technical advice and consultation to City staff in person or remotely (online, phone, email, etc.). Maintain and troubleshoot client device installations (desktops, laptops, tablets, SmartPhones) and resolve hardware and software problems. Install or modify client device installations, including connecting hardware to the network, installing software, transferring data and testing. Perform routine upgrades on City client devices and workstations, software and associated peripherals. Independently develop and coordinate effective administrative and business systems, programs and procedures. Effectively organize, prioritize and complete complex work assignments in an expedient and customer service orientation. Apply complex principles, practices, techniques and regulations pertaining to assigned duties. Analyze cybersecurity issues and remediate in a timely manner as instructed. Assist in evaluating new technologies that will lower cost or improve efficiencies; provide feedback to management on ways to improve efficiencies. · Lead staff or user training on technology solutions. Act as a team leader when necessary. Assist is evaluating new technologies that will lower cost or improve efficiencies; provide feedback to management on ways to improve efficiencies. Lead staff or user training on new or existing technology solutions. Effectively interpret and explain applicable processes, regulations, IT protocols and hardware/software application solutions to users. Develop and implement revisions to standard operating procedures to improve effectiveness and/or comply with technological or regulatory changes as appropriate. Exercise independent judgment and initiative to identify problems, analyze situations accurately, and take effective action Prepare and maintain clear, concise and accurate written reports, instructions, memos, alerts, knowledgebase articles or other related documentation. Prepare and maintain clear, concise and accurate written reports, instructions, memos, alerts, knowledgebase articles, newsletter articles and other related documentation. Make public presentations, as necessary. · Follow oral instructions, work with minimal supervision to accomplish goals and objectives and complete assigned project task on time. Plan effectively, prioritize requests and assignments and meet deadlines. Willingness to: Provide emergency response to reduce downtime, correct errors or monitor vendor activity surrounding critical system failures, off-hours scheduled maintenance downtime or work on call on a scheduled and as needed basis. Provide services in different geographical locations throughout the City as requested by users or needed. Licenses/Certificates: Possession and continued maintenance of a valid class C California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. DESIRABLE QUALIFICATIONS: Public sector employment or internship experience. Possession and maintenance of CompTIA A+ certification. Possession and maintenance of Information Technology Infrastructure Library ITIL certification. Possession and maintenance of one or more of the following: Microsoft Certifications or equivalent. Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft 365 Certified: Messaging Administrator Associate Microsoft 365 Certified: Teamwork Administrator Associate Microsoft 365 Certified: Security Administrator Associate Microsoft 365 Certified: Teams Administrator Associate Microsoft 365 Certified: Developer Associate Microsoft Certified: Azure AI Engineer Associate Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Developer Associate Microsoft Certified: Azure Security Engineer Associate Microsoft Certified: Data Analyst Associate Microsoft Certified: Azure Data Scientist Associate Microsoft Certified: Azure Data Engineer Associate Microsoft Certified: Azure Database Administrator Associate Application and Selection Process If you are interested in this opportunity, please submit a City of Sunnyvale employment application and responses to the supplemental questions to the Department of Human Resources no later than 5:00 pm on Tuesday, April 16, 2024, or after receiving 100 qualified and completed applications, whichever is first. Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted on-line through the City's employment page at Sunnyvale.ca.gov and click on JOBS . Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the examination process, which may consist of an oral examination scheduled for Wednesday , May 1, 2024 and Thursday, May 2, 2024 . (Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in a selection interview with the Information Technology Department tentatively scheduled for the week of May 6, 2024 . *Please note: Selection interviews will take place in-person at the City of Sunnyvale's City Hall. T he City does not provide any travel reimbursement or assistance. Any candidate selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a comprehensive background investigation, as well as medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. INFORMATION ABOUT PROOF OF EDUCATION Any successful candidate selected by the hiring department will be required to submit proof of education (i.e., original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Summary of Sunnyvale's Employees Association SEA For assistance on how to fill out your job application, watch the following video: How to Apply for a City of Sunnyvale Job - YouTube (5:13) The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Sunnyvale's Employees Association SEA Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 4/16/2024 5:00 PM Pacific
Mar 27, 2024
Full Time
Description CLIENT SUPPORT SPECIALIST I/II Regular Full Time Employment Opportunity Are you interested in a fast-paced work environment where you can support a variety of technologies and customers? If so, the Client Support Specialist position is for you! The Information Technology Department (ITD) provides secure, reliable, and integrated technology solutions in alignment with the needs and goals throughout the City in a timely manner, while delivering excellence in customer service. Within the department, the Infrastructure Services Division manages the City's server and storage platform, network infrastructure, emergency and non-emergency radios, desktops and laptops, mobile phones and tablets, audio and visual equipment, operating system for all hardware, desktop applications and email in a manner that enables City Staff to support the City's operations effectively and efficiently. The City of Sunnyvale is currently recruiting for TWO Client Support Specialist I/II to further enhance our service delivery. Depending on the applicant qualifications, the position will be filled at the appropriate level/salary of either a Client Support Specialist I or Client Support Specialist II. The ideal candidate will serve as the first point of contact either in person, online, or over the telephone for the department by working directly with end users to resolve technology related questions and issues. In addition, this person will independently perform a variety of other support functions for the department, such as writing Knowledge Based Articles (KBA's), tracking Asset Management and inventory, setting up hardware for City Council and Planning Commission meetings and provide secondary support for cell phone management. DISTINGUISHING CHARACTERISTICS Client Support Specialist I is the entry-level classification for this job series. Initially, incumbents perform assigned duties under general supervision, while learning related standards, policies and procedures. Client Support Specialist I is distinguished from Client Support Specialist II by the performance of less than the full range of duties assigned to the Client Support Specialist II. As experience is gained, there is a greater independence of action within established guidelines. Client Support Specialist II is the next level classification in the series. Incumbents are expected to independently perform the full scope of duties associated with incident and problem resolution for end-user device or system issues, conference and training room technology, system access or security issues, peripheral, network communication systems, business knowledge of how systems and devices are used and tier two customer support. Client Support Specialist II is distinguished from the higher-level classification of Senior Client Support Specialist in that the Senior Client Support Specialist is the advanced journey level in the series responsible for more complex client support and implementations. Positions in this class are flexibly staffed and are normally filled by advancement from the Client Support Specialist I. Incumbents are not automatically promoted to the higher level; the needs of the department determine the level of assignment. Essential Job Functions (May include, but are not limited to, the following): CLIENT SUPPORT SPECIALIST I : Responds to incoming incidents and requests in a timely manner, tracks 100% of all customer contacts, researches questions and issues and resolves each interaction with customer satisfaction. Provides technical support and customer service assistance either in person, online, or over the telephone; refers problems to appropriate staff as needed. Assists with the resolution of technology problems reported by City staff and system users with standard computer tools such as remote access applications, desktop management appliances, the City's business applications, and other office automation/desktop software products. Escalates incidents to higher level support personnel when appropriate in a timely manner. Provides solutions to frequently occurring problems and documents this in the ITSM knowledgebase, maintains and updates articles within the knowledgebase. Responsible for updating and maintaining the City's IT asset management inventory. Performs routine and preventive maintenance of all client devices, including printers, file systems, telephones and related equipment to ensure uninterrupted and optimum system performance. Completes service requests in a timely manner and provides support to end-users. May provide information technology training including new employee orientations regarding the City's software applications and voice, radio and/or data communications equipment. Provides technical support, including testing and equipment maintenance for in-person and virtual meetings in the City Council chambers. Provides technical direction, guidance, and customer service assistance to City staff and systems users in the operation and use of client devices (desktops, laptops, tablets, SmartPhones, etc.) and City applications and information systems. Answers, evaluates and prioritizes incoming online, telephone, voice mail, e-mail and in-person reported incidents related to hardware, software and other technologies; sets priorities and assignment of incidents to resolve problems in the most expedient manner. Assists users with making requests for identifying the right equipment or systems for purchase or upgrade. Provides Citywide system alerts, outages or maintenance notices as needed. Routes and escalates service requests to the appropriate staff as needed. Performs as a member of a team, answering questions, sharing expertise, and contributes to team effectiveness. Performs responsibilities according to the IT Department's defined processes and procedures and Service Level Agreements (SLAs). CLIENT SUPPORT SPECIALIST II : Above, plus the following: Installs, configures and sets up client devices (desktops, laptops, tablets, Smartphones, etc.), client device software/applications, monitors, printers or other peripherals. Performs equipment and system setup, including necessary interconnections and performance monitoring. Provides City-wide information technology training standards; develops, coordinates and conducts new employee orientations regarding the City's software applications, use of client devices and data communications. Interacts with and assists Network Engineers / System Administrators in troubleshooting and diagnosing desktop computing and Local Area Network (LAN) and Wide Area Networks (WAN) problems. Interacts with and assists Programmer Analysts / Project Coordinators in troubleshooting and diagnosing reporting, department-specific and enterprise-wide applications issues. Maintains physical inventory of all end-point equipment and software. Maintains a cooperative working relationship with the public, users, other technical staff, vendors, supervisors and management. Works with IT staff to research, develop, test, and implement new technologies and projects. Monitors/safeguards security of data accordance to agency and IT security compliance. Develops and maintains technical system FAQs and how-to documentation within the IT knowledge base, to include creating/publishing new articles. Assists with the development, coordination and scheduling of in-house technical training, device and/or system user training, new user training, and assists with the preparation and conducting of demonstrations and training of new systems (applications or devices). Assists in the audits of IT services and equipment used by departments for reporting purposes. Participates on IT or Special Projects as needed. WORKING CONDITIONS Position requires prolonged sitting, standing, walking, reaching, twisting, bending, kneeling, crawling, squatting and stooping in the performance of daily activities. The position also requires repetitive hand movement and fine motor coordination in performing computer installation and repair and preparing reports using a computer keyboard. Additionally, the position requires both near and far vision when repairing and installing computers and/or when reading written reports and work-related documents. Additionally, color vision is required to accurately interpret visual displays and voice and data wiring color code standards. The nature of the work and assignment requires the ability to climb ladders and work in small spaces. Acute hearing is required when communicating by telephone and in person. The need to lift, drag and push equipment and materials weighing up to 50 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications Client Support Specialist I : Education and Experience: The minimum qualifications for education and experience can be met in one of the following ways: A Technology Certificate from an accredited college or trade school in information technology, computer and information research science, computer engineering, computer information systems, network architecture, network and computer systems administration, telecommunications administrations, electronic engineering technology, technology project management or related field AND one year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR An Associate's degree or completion of 60 semester or 90 quarter units at an accredited college or university in, systems administration, network systems administration, electronics technology, business information systems, computer science, information technology or related field; OR A Bachelor's degree or completion of 120 semester or 180 quarter units from an accredited college or university with concentration in computer science, computer engineering, electronics technology, information technology or related field; OR CompTIA A+ certification AND one year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support. Client Support Specialist II: Education and Experience: The minimum qualifications for education and experience can be met in one of the following ways: A Technology Certificate from an accredited college, university or trade school in information technology, computer and information research science, computer engineering, computer applications, web technologies, computer information systems, application development, database design, programming, network architecture, network and computer systems administration, telecommunications administrations, electronic engineering technology, technology project management or related field AND TWO years of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR An Associate's degree or completion of 60 semester or 90 quarter units at an accredited college or university in systems administration, network systems administration, electronics technology, business information systems, computer science, software information systems, information technology or related field AND ONE year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR A Bachelor's degree or completion of 120 semester or 180 quarter units from an accredited college or university with concentration in computer science, computer engineering, information technology, informatics, web science, electronics technology, business information systems or related field AND ONE year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR CompTIA A+ certification AND TWO years of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support. Client Support Specialist I : Knowledge of: · Principles and practices of customer service. Principles and practices of ITIL (IT Infrastructure Library). Familiarity of ITSM (IT Service Management) systems to include Incident/Problem Management, Request Fulfilment; Knowledgebase Management; Asset Management and IT Service Catalogs. Principles and practices of business systems applications, databases, office automation software and operating systems commonly used on desktop computers and networked systems. Principles and practices of computer, business or telecommunications operations, including network operating systems and software products; principles and practices of local area networks (LAN) and wide area networks (WAN). Principles, practices, methods and techniques of providing customer service, training and providing technical and functional support to end users. Methods and techniques of modern office business software programs, record keeping, report preparation, technical documentation and writing. Basic cybersecurity principles. Applicable security and data privacy practices and laws. Principles, practices, methods and techniques of providing customer service, IT training and providing technical and functional support to end users. Applicable industry and safety codes and standards. Office methods, procedures, software and equipment. Methods and techniques of troubleshooting hardware, software, voice and/or data communications equipment and inter-connectivity problems. Principles and practices of software and hardware installation and repair. Principles and practices of assuring data security. Ability to: Communicate effectively, both orally and in writing; translate between technical and non-technical terms. Identify, analyze and define administrative and technical issues, collect information, establish facts, draw valid conclusions and make appropriate recommendations. Effectively organize, prioritize and follow-up on work assignments in order to meet established deadlines. Provide excellent customer service. · Provide technical advice and consultation to City staff in person, online, over the telephone, or by email. Identify, analyze and resolve customer/user problems; take appropriate corrective action to problems; research technical materials to provide solutions to problems, or refer problems to appropriate staff. Learn complex principles, practices, techniques and regulations pertaining to assigned duties. Analyze current and future training, data, voice, software/hardware requirements and needs; make appropriate recommendations; develop, present and evaluate training programs and new employee training sessions. Effectively interpret and explain applicable processes, regulations, information technology protocols and hardware/software application solutions to users; listen and communicate information to persons with a diverse background of knowledge and experience. Develop and implement revisions to standard operating procedures to improve effectiveness and/or comply with technological changes as appropriate. Perform a variety of tasks in a consistent and accurate manner. Make sound decisions within established guidelines. Establish, maintain and promote positive and effective working relationships with employees, other agencies, public officials and the public. Demonstrate initiative and exercise good judgment in the performance of duties. Work independently and as a team member; recognize and set priorities and meet deadlines. Observe safety principles and work in a safe manner. Respond to cybersecurity issues and remediate in a timely manner as instructed. Recognize, set and follow priorities to meet deadlines. Client Support Specialist II: Knowledge of: Above, plus the following: Intermediate knowledge of ITSM (IT Service Management) systems to include Incident/Problem Management; Request Fulfilment; Knowledgebase Management; Asset Management and IT Service Catalogs. Intermediate knowledge of business systems applications, databases, office automation software and operating systems commonly used on desktop computers and networked systems. Client device (e.g., desktop, laptop, tablet, SmartPhone) hardware, operating systems, common office automation applications and desktop applications. Computer peripherals such as printers, copiers, multi-function devices (MFDs), scanners, plotters, and external storage devices. Intermediate knowledge of computer, business or telecommunications operations, including operating systems and software products; principles and practices of local area networks (LAN) and wide area networks (WAN). Intermediate knowledge of troubleshooting hardware, software, voice and/or data communications equipment and inter-connectivity problems. Principles and practices of mentorship and effective working team environments. Ability to: Above, plus the following : Identify, analyze and define complex technical issues, collect information, establish facts, draw valid conclusions and make appropriate recommendations. Provide technical advice and consultation to City staff in person or remotely (online, phone, email, etc.). Maintain and troubleshoot client device installations (desktops, laptops, tablets, SmartPhones) and resolve hardware and software problems. Install or modify client device installations, including connecting hardware to the network, installing software, transferring data and testing. Perform routine upgrades on City client devices and workstations, software and associated peripherals. Independently develop and coordinate effective administrative and business systems, programs and procedures. Effectively organize, prioritize and complete complex work assignments in an expedient and customer service orientation. Apply complex principles, practices, techniques and regulations pertaining to assigned duties. Analyze cybersecurity issues and remediate in a timely manner as instructed. Assist in evaluating new technologies that will lower cost or improve efficiencies; provide feedback to management on ways to improve efficiencies. · Lead staff or user training on technology solutions. Act as a team leader when necessary. Assist is evaluating new technologies that will lower cost or improve efficiencies; provide feedback to management on ways to improve efficiencies. Lead staff or user training on new or existing technology solutions. Effectively interpret and explain applicable processes, regulations, IT protocols and hardware/software application solutions to users. Develop and implement revisions to standard operating procedures to improve effectiveness and/or comply with technological or regulatory changes as appropriate. Exercise independent judgment and initiative to identify problems, analyze situations accurately, and take effective action Prepare and maintain clear, concise and accurate written reports, instructions, memos, alerts, knowledgebase articles or other related documentation. Prepare and maintain clear, concise and accurate written reports, instructions, memos, alerts, knowledgebase articles, newsletter articles and other related documentation. Make public presentations, as necessary. · Follow oral instructions, work with minimal supervision to accomplish goals and objectives and complete assigned project task on time. Plan effectively, prioritize requests and assignments and meet deadlines. Willingness to: Provide emergency response to reduce downtime, correct errors or monitor vendor activity surrounding critical system failures, off-hours scheduled maintenance downtime or work on call on a scheduled and as needed basis. Provide services in different geographical locations throughout the City as requested by users or needed. Licenses/Certificates: Possession and continued maintenance of a valid class C California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. DESIRABLE QUALIFICATIONS: Public sector employment or internship experience. Possession and maintenance of CompTIA A+ certification. Possession and maintenance of Information Technology Infrastructure Library ITIL certification. Possession and maintenance of one or more of the following: Microsoft Certifications or equivalent. Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft 365 Certified: Messaging Administrator Associate Microsoft 365 Certified: Teamwork Administrator Associate Microsoft 365 Certified: Security Administrator Associate Microsoft 365 Certified: Teams Administrator Associate Microsoft 365 Certified: Developer Associate Microsoft Certified: Azure AI Engineer Associate Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Developer Associate Microsoft Certified: Azure Security Engineer Associate Microsoft Certified: Data Analyst Associate Microsoft Certified: Azure Data Scientist Associate Microsoft Certified: Azure Data Engineer Associate Microsoft Certified: Azure Database Administrator Associate Application and Selection Process If you are interested in this opportunity, please submit a City of Sunnyvale employment application and responses to the supplemental questions to the Department of Human Resources no later than 5:00 pm on Tuesday, April 16, 2024, or after receiving 100 qualified and completed applications, whichever is first. Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted on-line through the City's employment page at Sunnyvale.ca.gov and click on JOBS . Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the examination process, which may consist of an oral examination scheduled for Wednesday , May 1, 2024 and Thursday, May 2, 2024 . (Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in a selection interview with the Information Technology Department tentatively scheduled for the week of May 6, 2024 . *Please note: Selection interviews will take place in-person at the City of Sunnyvale's City Hall. T he City does not provide any travel reimbursement or assistance. Any candidate selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a comprehensive background investigation, as well as medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. INFORMATION ABOUT PROOF OF EDUCATION Any successful candidate selected by the hiring department will be required to submit proof of education (i.e., original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Summary of Sunnyvale's Employees Association SEA For assistance on how to fill out your job application, watch the following video: How to Apply for a City of Sunnyvale Job - YouTube (5:13) The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Sunnyvale's Employees Association SEA Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 4/16/2024 5:00 PM Pacific
Cal State University (CSU) Fullerton
800 N State College Blvd, Fullerton, CA 92831, USA
Job Title Linux System Operating Analyst Classification Operating Systems Analyst - Expert AutoReqId 531841 Department College Centralized Information Technology Sub-Division Information Technology Salary Range Classification Range $7,020 - $13,594 per month (Hiring range depending on qualifications, not anticipated to exceed $7,020 - $9,000 per month) Appointment Type Temporary Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM; occasional early morning, evening and/or weekend hours. This is a temporary position to end on or before June 30, 2024 with a possibility of renewal on an annual basis if funds and/or program needs exist. About CSUF Standing on 241 acres at the heart of Southern California, the university was founded in 1957 and has grown into a population of over 39,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, Fullerton Arboretum, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from a variety of career disciplines that share in the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The Division of Information Technology (IT) strives to be a strategic, innovative and best-in-class IT organization that provides a leading-edge technology environment for students, faculty and staff to advance the University’s mission, vision and goals. We are seeking an exceptional individual to join our College Centralized team as the Linux System Operating Analyst (Operating Systems Analyst - Expert). The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Under general supervision, the Linux System Operating Analyst (Operating Systems Analyst - Expert) provides technical support, including but not limited to, Linux/Windows server administration, operational maintenance and project implementation. Supports Unix based operating systems and associated open-source software. Evaluates, creates and maintains automation files used to configure systems and services. Responsible for the maintenance, configuration, and reliable operation of computer systems, physical servers, and virtualization, including cloud instances. Maintains lab and classroom equipment. Provides technical support to faculty, staff and students. Must have extensive experience working with systems in Linux / open-source environment; Extensive experience installing, configuring, integrating and supporting Linux servers, systems analysis, and/or systems-level programming in a distributed network environment. Knowledge of Windows/Mac operating systems and applications. Knowledge of operating systems and storage capacity, including ability to perform capacity planning. Knowledge of virtualization, VMWare, or equivalent. Independently identifies and implements critical maintenance fixes and isolates and corrects malfunctions, including interface problems. Independently applies technical judgment and troubleshoots skills to respond to hardware and software problems. Engages in multiple tasks and projects under competing deadlines and maintains flexibility in response to shifting priorities. Excellent written and oral communication skills. Excellent customer service skills with the ability to communicate technical knowledge to functional units. Performs other duties as assigned. Essential Qualifications Bachelor’s degree from an accredited four-year college or university in Computer Science, Computer Information Systems, Information Systems, Engineering or a related field and five years of relevant full-time experience. Twelve years of relevant full-time experience may be substituted for the previously listed education and experience requirement. Advanced knowledge of the work area demonstrated by an understanding and use of advanced principles and theories. Ability to integrate and apply work related knowledge to achieve innovative solutions. Ability to anticipate the impact of problems and solutions on other systems. Ability to investigate and research new systems and technologies. Ability to develop complex information technology systems and solutions. Ability to understand problems from a broad perspective and explore, conceive, and implement solutions and ideas in new ways. Ability to predict and anticipate problems and create proactive solutions. Demonstrated communication expertise using persuasion and negotiation. Ability to lead technical team efforts, assess skills within a team, and build individual strengths to maximize team results. Ability to teach and transfer knowledge and skills to others. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Experience offering help desk support and end-user hardware and software support and maintenance. Experience in computer programming, trouble shooting and repair. Experience supporting Windows servers. Familiarity with Active Directory, Office 365, Azure, AWS. Experience with cloud infrastructure deployment. Strong knowledge of systems and networking software, hardware, and networking protocols. Ability to develop and execute disaster recovery plans. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting act and is required to comply with the requirement set forth in CSU Executive Order 1083, revised July 21, 2017. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as Graduate Assistant, Teaching Associate, Instructional Student Assistant or a Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Hiring Preference On-Campus CSUEU Employees Advertised: Feb 01 2024 Pacific Standard Time Applications close: Apr 11 2024 Pacific Daylight Time Closing Date/Time:
Mar 07, 2024
Job Title Linux System Operating Analyst Classification Operating Systems Analyst - Expert AutoReqId 531841 Department College Centralized Information Technology Sub-Division Information Technology Salary Range Classification Range $7,020 - $13,594 per month (Hiring range depending on qualifications, not anticipated to exceed $7,020 - $9,000 per month) Appointment Type Temporary Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM; occasional early morning, evening and/or weekend hours. This is a temporary position to end on or before June 30, 2024 with a possibility of renewal on an annual basis if funds and/or program needs exist. About CSUF Standing on 241 acres at the heart of Southern California, the university was founded in 1957 and has grown into a population of over 39,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, Fullerton Arboretum, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from a variety of career disciplines that share in the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The Division of Information Technology (IT) strives to be a strategic, innovative and best-in-class IT organization that provides a leading-edge technology environment for students, faculty and staff to advance the University’s mission, vision and goals. We are seeking an exceptional individual to join our College Centralized team as the Linux System Operating Analyst (Operating Systems Analyst - Expert). The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Under general supervision, the Linux System Operating Analyst (Operating Systems Analyst - Expert) provides technical support, including but not limited to, Linux/Windows server administration, operational maintenance and project implementation. Supports Unix based operating systems and associated open-source software. Evaluates, creates and maintains automation files used to configure systems and services. Responsible for the maintenance, configuration, and reliable operation of computer systems, physical servers, and virtualization, including cloud instances. Maintains lab and classroom equipment. Provides technical support to faculty, staff and students. Must have extensive experience working with systems in Linux / open-source environment; Extensive experience installing, configuring, integrating and supporting Linux servers, systems analysis, and/or systems-level programming in a distributed network environment. Knowledge of Windows/Mac operating systems and applications. Knowledge of operating systems and storage capacity, including ability to perform capacity planning. Knowledge of virtualization, VMWare, or equivalent. Independently identifies and implements critical maintenance fixes and isolates and corrects malfunctions, including interface problems. Independently applies technical judgment and troubleshoots skills to respond to hardware and software problems. Engages in multiple tasks and projects under competing deadlines and maintains flexibility in response to shifting priorities. Excellent written and oral communication skills. Excellent customer service skills with the ability to communicate technical knowledge to functional units. Performs other duties as assigned. Essential Qualifications Bachelor’s degree from an accredited four-year college or university in Computer Science, Computer Information Systems, Information Systems, Engineering or a related field and five years of relevant full-time experience. Twelve years of relevant full-time experience may be substituted for the previously listed education and experience requirement. Advanced knowledge of the work area demonstrated by an understanding and use of advanced principles and theories. Ability to integrate and apply work related knowledge to achieve innovative solutions. Ability to anticipate the impact of problems and solutions on other systems. Ability to investigate and research new systems and technologies. Ability to develop complex information technology systems and solutions. Ability to understand problems from a broad perspective and explore, conceive, and implement solutions and ideas in new ways. Ability to predict and anticipate problems and create proactive solutions. Demonstrated communication expertise using persuasion and negotiation. Ability to lead technical team efforts, assess skills within a team, and build individual strengths to maximize team results. Ability to teach and transfer knowledge and skills to others. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Experience offering help desk support and end-user hardware and software support and maintenance. Experience in computer programming, trouble shooting and repair. Experience supporting Windows servers. Familiarity with Active Directory, Office 365, Azure, AWS. Experience with cloud infrastructure deployment. Strong knowledge of systems and networking software, hardware, and networking protocols. Ability to develop and execute disaster recovery plans. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting act and is required to comply with the requirement set forth in CSU Executive Order 1083, revised July 21, 2017. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as Graduate Assistant, Teaching Associate, Instructional Student Assistant or a Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Hiring Preference On-Campus CSUEU Employees Advertised: Feb 01 2024 Pacific Standard Time Applications close: Apr 11 2024 Pacific Daylight Time Closing Date/Time:
City of Long Beach, CA
Long Beach, CA, United States
DESCRIPTION THE POSITION The Department of Human Resources is currently hiring a part-time, unclassified Assistant Administrative Analyst I-II, Non-Career (Confidential). This role will be part of the newly created Organizational Development Division, spearheading innovative programs, initiatives, and concepts to drive positive transformation within the City's workforce, enhancing learning, professional development, and overall organizational culture. Under the direction of the Organizational Development Officer, the selected candidate will actively contribute to the planning and execution of strategic programs, including workforce planning, e-learning plans, marketing professional development opportunities, and coordinating training academy initiatives. Responsibilities will involve providing comprehensive administrative support, facilitating seamless communication, and assisting in project management to drive the divisions goals forward and enhance overall organizational effectiveness. Non-Career employees are allowed a maximum of 1,600 work hours available over a 12 month period and are considered temporary, at-will employees who are not typically eligible for benefits. However, non-career employees may qualify for health coverage and sick leave accruals subject to applicable federal and state provisions. THE DEPARTMENT The Human Resources Department provides the full range of human resources support services to 24 departments throughout the city. HR's services include labor relations, employee relations, benefits, organizational development, talent acquisition, salary, and classification administration, HRIS administration, oversight of personnel investigations, EEO compliance, occupational health services, risk management, and safety compliance. We believe that the City's greatest assets are its employees and take great pride in managing the systems that support a highly productive, innovative, caring, and customer-oriented workforce. Our mission is to strategically support the City and its departments in attracting, developing, and retaining a highly skilled an diverse workforce. Our vision is to make Long Beach an employer of choice through a commitment to service and excellence. We are determined to continue pushing boundaries and making an impact in our community and workforce. EXAMPLES OF DUTIES Act as a liaison, providing expert guidance to City departments regarding the Learning Management System (LMS). Assist in enhancing the New Employee Orientation (NEO) process to ensure a seamless and effective onboarding experience. Plays a pivotal role in supporting city-wide training and development programs. Monitors and analyzes training participation and participant evaluation results in order to identify training success, impacts, improvements, and usefulness; conducts city-wide satisfactions surveys and needs assessments to assist in developing the department's strategic plan. Develop and implement procedures to improve organizational effectiveness and process efficiency. Converts instructor-led classes into interactive e-learning courses; creates captivating e-learning materials and activities that engage and enrich the learning experience. Promote a culture of continuous improvement within the organization and facilitate adaptation to changes in the market and industry. Independently engage in extensive research and analysis to gather insights and perform support tasks such as preparing and processing documents, coordinating with different departments to gather data, answering calls and correspondence, liaising with external parties, and participating in developing plans. Assist with the development and maintenance of LMS database. Filter data by reviewing reports and performance indicators to identify issues in data sets and create reports on results. Research, interpreting and applying federal and state regulations, memoranda of understanding, and city policies and procedures. Deliver oral presentations. Produce periodic progress reports on the implementation of organizational development programs and projects. Develop and organize training manuals, multimedia visual aids, and other materials. Serve as back-up to Personnel Analyst Assist in various aspects of contract administration. Serve as a liaison to City Departments Perform other related duties and special projects as assigned. REQUIREMENTS TO FILE Graduation from an accredited college or university with a bachelor's degree in Public Administration, Business Administration, Human Resources, Sociology, Psychology, Communications, or a closely related field. Professional, technical and/or paraprofessional experience (equivalent to an Administrative Aide I-II with the City of Long Beach, or higher) that offers specific and substantial preparation for the duties of the position may be substituted for the required education on a year-for-year basis. *Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristics on the form. Degrees must indicate the field of study and transcripts must indicate the field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalence at the time of filing. Desirable Qualifications: Masters Degree in Public Administration, Business Administration, Human Resources, Sociology, Psychology or Communications; Proficiency in Microsoft Excel; Creative and self-motivated; Familiarity with principles and practices of diversity, inclusion, and equity; Experience with developing online learning materials; Experience in facilitating trainings; Strong facilitation and communication skills; Experience in workforce planning and development strategies; Ability to make effective presentations to individuals and groups; Experience in Human Resources functions, organizational development, and training. SELECTION PROCEDURE This recruitment will close at 11:59 PM Pacific Time on Tuesday, April 2, 2024 . To be considered, please submit an online application, including a cover letter, resume, and proof of education in PDF format. Applications that fail to include all necessary documents will be considered incomplete and will not be taken into consideration. Applications will be reviewed for depth and breadth of experience, and for level and relatedness of education. The most qualified candidates will be invited to participate in further selection procedures. The selected candidate may be required to go through a background check and a physical examination prior to appointment. For questions regarding this recruitment, please contact 562-570-7915 . The City of Long Beach is an Equal Opportunity Employer. We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act . The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If a special accommodation is desired, or if you would like to request this information in an alternative format, please contact 562-570 -7915 or TIRecruitments@longbeach.gov . In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer and/or Tagalog) are desirable for positions interacting with the public.Closing Date/Time: 4/2/2024 11:59 PM Pacific
Mar 20, 2024
Part Time
DESCRIPTION THE POSITION The Department of Human Resources is currently hiring a part-time, unclassified Assistant Administrative Analyst I-II, Non-Career (Confidential). This role will be part of the newly created Organizational Development Division, spearheading innovative programs, initiatives, and concepts to drive positive transformation within the City's workforce, enhancing learning, professional development, and overall organizational culture. Under the direction of the Organizational Development Officer, the selected candidate will actively contribute to the planning and execution of strategic programs, including workforce planning, e-learning plans, marketing professional development opportunities, and coordinating training academy initiatives. Responsibilities will involve providing comprehensive administrative support, facilitating seamless communication, and assisting in project management to drive the divisions goals forward and enhance overall organizational effectiveness. Non-Career employees are allowed a maximum of 1,600 work hours available over a 12 month period and are considered temporary, at-will employees who are not typically eligible for benefits. However, non-career employees may qualify for health coverage and sick leave accruals subject to applicable federal and state provisions. THE DEPARTMENT The Human Resources Department provides the full range of human resources support services to 24 departments throughout the city. HR's services include labor relations, employee relations, benefits, organizational development, talent acquisition, salary, and classification administration, HRIS administration, oversight of personnel investigations, EEO compliance, occupational health services, risk management, and safety compliance. We believe that the City's greatest assets are its employees and take great pride in managing the systems that support a highly productive, innovative, caring, and customer-oriented workforce. Our mission is to strategically support the City and its departments in attracting, developing, and retaining a highly skilled an diverse workforce. Our vision is to make Long Beach an employer of choice through a commitment to service and excellence. We are determined to continue pushing boundaries and making an impact in our community and workforce. EXAMPLES OF DUTIES Act as a liaison, providing expert guidance to City departments regarding the Learning Management System (LMS). Assist in enhancing the New Employee Orientation (NEO) process to ensure a seamless and effective onboarding experience. Plays a pivotal role in supporting city-wide training and development programs. Monitors and analyzes training participation and participant evaluation results in order to identify training success, impacts, improvements, and usefulness; conducts city-wide satisfactions surveys and needs assessments to assist in developing the department's strategic plan. Develop and implement procedures to improve organizational effectiveness and process efficiency. Converts instructor-led classes into interactive e-learning courses; creates captivating e-learning materials and activities that engage and enrich the learning experience. Promote a culture of continuous improvement within the organization and facilitate adaptation to changes in the market and industry. Independently engage in extensive research and analysis to gather insights and perform support tasks such as preparing and processing documents, coordinating with different departments to gather data, answering calls and correspondence, liaising with external parties, and participating in developing plans. Assist with the development and maintenance of LMS database. Filter data by reviewing reports and performance indicators to identify issues in data sets and create reports on results. Research, interpreting and applying federal and state regulations, memoranda of understanding, and city policies and procedures. Deliver oral presentations. Produce periodic progress reports on the implementation of organizational development programs and projects. Develop and organize training manuals, multimedia visual aids, and other materials. Serve as back-up to Personnel Analyst Assist in various aspects of contract administration. Serve as a liaison to City Departments Perform other related duties and special projects as assigned. REQUIREMENTS TO FILE Graduation from an accredited college or university with a bachelor's degree in Public Administration, Business Administration, Human Resources, Sociology, Psychology, Communications, or a closely related field. Professional, technical and/or paraprofessional experience (equivalent to an Administrative Aide I-II with the City of Long Beach, or higher) that offers specific and substantial preparation for the duties of the position may be substituted for the required education on a year-for-year basis. *Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristics on the form. Degrees must indicate the field of study and transcripts must indicate the field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalence at the time of filing. Desirable Qualifications: Masters Degree in Public Administration, Business Administration, Human Resources, Sociology, Psychology or Communications; Proficiency in Microsoft Excel; Creative and self-motivated; Familiarity with principles and practices of diversity, inclusion, and equity; Experience with developing online learning materials; Experience in facilitating trainings; Strong facilitation and communication skills; Experience in workforce planning and development strategies; Ability to make effective presentations to individuals and groups; Experience in Human Resources functions, organizational development, and training. SELECTION PROCEDURE This recruitment will close at 11:59 PM Pacific Time on Tuesday, April 2, 2024 . To be considered, please submit an online application, including a cover letter, resume, and proof of education in PDF format. Applications that fail to include all necessary documents will be considered incomplete and will not be taken into consideration. Applications will be reviewed for depth and breadth of experience, and for level and relatedness of education. The most qualified candidates will be invited to participate in further selection procedures. The selected candidate may be required to go through a background check and a physical examination prior to appointment. For questions regarding this recruitment, please contact 562-570-7915 . The City of Long Beach is an Equal Opportunity Employer. We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act . The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If a special accommodation is desired, or if you would like to request this information in an alternative format, please contact 562-570 -7915 or TIRecruitments@longbeach.gov . In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer and/or Tagalog) are desirable for positions interacting with the public.Closing Date/Time: 4/2/2024 11:59 PM Pacific
City of Portland, Oregon
Portland, Oregon, United States
The Position Job Appointment: Full-Time Work Schedule: Monday - Friday, 8 am-5 pm. An alternate schedule may be available. Work Location: 1120 SW 5th Ave, Portland, OR 97204-1912 Benefits: Please check our benefit tab for an overview of benefits for this position. Union Representation: City of Portland Professional Workers (CPPW). To view labor agreements, current and future, please visit the Current City Labor Agreements page . Language Pay Premium Eligible: This position is or may be eligible for Language Pay Differential for qualifying employees . Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to respond to the supplemental questions and attach a resume. The Portland Bureau of Transportation (PBOT) Financial Services division provides support to the bureau so that transportation services can be effectively and efficiently delivered to residents of Portland. Specifically, Financial Services monitors bureau budgets and performance data directs purchasing of goods and services, and facilitates bureau-wide compliance with the City’s accounting policies and procedures. We are looking for a highly motivated Financial Analyst I to provide financial analysis, coordination, and accounting oversight to a variety of critical PBOT finance and accounting areas. What you’ll get to do: Accounts Receivable Bureau Lead: This position provides oversight of accurate AR processing/reporting guaranteeing accuracy in preparing accounts receivable invoices in SAP to bill outside parties for services provided by PBOT, facilitating work with staff to accurately report the status of outstanding accounts, provide reconciliation and close-out of customer accounts and interface with the Bureau of Revenue and Treasury on all cash management tasks. Use accounting skills and financial knowledge of Bureau and City processes to advance a wide variety of finance and accounting special projects. Examples include internal and external audits, GASB compliance, internal control implementation, cash management, and lease accounting. Work with initiative and independence while exercising professional judgment and strong communication skills. Who you are: Finance and Accounting professional: You have knowledge of public sector finance and accounting principles, methods, and techniques. You have experience applying your knowledge and utilizing a variety of database and ERP software systems. Detail Oriented: You have a keen sense of detail and understand the importance of details within this work. Strong Communicator: A person who builds trust and strong relationships through professional, transparent, and clear communication to a diverse group of stakeholders. Results Driven: This position is high-paced, dynamic, and requires a candidate who can balance short and long-term goals. Collaborative: A motivated individual who values partnership and develops and supports relationships to get things done. Equitable: A person who maintains and advocates for an inclusive, respectful, and culturally responsive workplace for all. Although not required, you may have: Experience with SAP or other large ERP systems. Questions?: Terrol Johnson Senior Recruiter terrol.johnson@portlandoregon.gov To Qualify Applicants must meet each of the following minimum qualifications. Describe in their responses to the supplemental questions and resume how their education, training and/or experience, meets each of the following minimum qualifications: Experience with governmental accounting and financial reporting as well as applicable accounting standards and procedures including GAAP, GASB, and FASB.Experience meeting multiple deadlines and the ability to understand the importance of managing a dynamic workload.Experience preparing clear, concise, and comprehensive reports, correspondence, and other documents involving technical, accounting, and/or financial data in a manner appropriate to the audience.Ability to establish and maintain effective working relationships with Bureau/Office managers and staff, representatives of other governmental agencies, the public, and others encountered during work.Ability to perform analyses of complex financial operations, accounting procedures and controls, operational, and organizational problems; evaluate alternatives; and reach sound, logical, fact-based conclusions, and recommendations. The Recruitment Process STEP 1: Apply online between March 25, 2024 and April 8, 2024 Required Application Materials: Resume Answer to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc.) by the closing date of the recruitment. Application Tips: Your responses to the supplemental questions should include details describing your education, training, and/or experience, and where obtained, which reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your résumé should support the details described in your responses to the supplemental questions. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. Step 2: Minimum Qualification Evaluation: Week of April 8, 2024 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%. Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required before the establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: Week of April 15, 2024 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Please note, that the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 4: Selection (Interview): TBD Hiring bureau will review and select candidates for an interview. Please note, that the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Offer of Employment: TBD Step 6: Start Date: A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change. Additional Information Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations An Equal Opportunity / Affirmative Action Employer A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Short- and Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 4/8/2024 11:59 PM Pacific
Mar 26, 2024
Full Time
The Position Job Appointment: Full-Time Work Schedule: Monday - Friday, 8 am-5 pm. An alternate schedule may be available. Work Location: 1120 SW 5th Ave, Portland, OR 97204-1912 Benefits: Please check our benefit tab for an overview of benefits for this position. Union Representation: City of Portland Professional Workers (CPPW). To view labor agreements, current and future, please visit the Current City Labor Agreements page . Language Pay Premium Eligible: This position is or may be eligible for Language Pay Differential for qualifying employees . Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to respond to the supplemental questions and attach a resume. The Portland Bureau of Transportation (PBOT) Financial Services division provides support to the bureau so that transportation services can be effectively and efficiently delivered to residents of Portland. Specifically, Financial Services monitors bureau budgets and performance data directs purchasing of goods and services, and facilitates bureau-wide compliance with the City’s accounting policies and procedures. We are looking for a highly motivated Financial Analyst I to provide financial analysis, coordination, and accounting oversight to a variety of critical PBOT finance and accounting areas. What you’ll get to do: Accounts Receivable Bureau Lead: This position provides oversight of accurate AR processing/reporting guaranteeing accuracy in preparing accounts receivable invoices in SAP to bill outside parties for services provided by PBOT, facilitating work with staff to accurately report the status of outstanding accounts, provide reconciliation and close-out of customer accounts and interface with the Bureau of Revenue and Treasury on all cash management tasks. Use accounting skills and financial knowledge of Bureau and City processes to advance a wide variety of finance and accounting special projects. Examples include internal and external audits, GASB compliance, internal control implementation, cash management, and lease accounting. Work with initiative and independence while exercising professional judgment and strong communication skills. Who you are: Finance and Accounting professional: You have knowledge of public sector finance and accounting principles, methods, and techniques. You have experience applying your knowledge and utilizing a variety of database and ERP software systems. Detail Oriented: You have a keen sense of detail and understand the importance of details within this work. Strong Communicator: A person who builds trust and strong relationships through professional, transparent, and clear communication to a diverse group of stakeholders. Results Driven: This position is high-paced, dynamic, and requires a candidate who can balance short and long-term goals. Collaborative: A motivated individual who values partnership and develops and supports relationships to get things done. Equitable: A person who maintains and advocates for an inclusive, respectful, and culturally responsive workplace for all. Although not required, you may have: Experience with SAP or other large ERP systems. Questions?: Terrol Johnson Senior Recruiter terrol.johnson@portlandoregon.gov To Qualify Applicants must meet each of the following minimum qualifications. Describe in their responses to the supplemental questions and resume how their education, training and/or experience, meets each of the following minimum qualifications: Experience with governmental accounting and financial reporting as well as applicable accounting standards and procedures including GAAP, GASB, and FASB.Experience meeting multiple deadlines and the ability to understand the importance of managing a dynamic workload.Experience preparing clear, concise, and comprehensive reports, correspondence, and other documents involving technical, accounting, and/or financial data in a manner appropriate to the audience.Ability to establish and maintain effective working relationships with Bureau/Office managers and staff, representatives of other governmental agencies, the public, and others encountered during work.Ability to perform analyses of complex financial operations, accounting procedures and controls, operational, and organizational problems; evaluate alternatives; and reach sound, logical, fact-based conclusions, and recommendations. The Recruitment Process STEP 1: Apply online between March 25, 2024 and April 8, 2024 Required Application Materials: Resume Answer to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc.) by the closing date of the recruitment. Application Tips: Your responses to the supplemental questions should include details describing your education, training, and/or experience, and where obtained, which reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your résumé should support the details described in your responses to the supplemental questions. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. Step 2: Minimum Qualification Evaluation: Week of April 8, 2024 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%. Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required before the establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: Week of April 15, 2024 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Please note, that the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 4: Selection (Interview): TBD Hiring bureau will review and select candidates for an interview. Please note, that the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Offer of Employment: TBD Step 6: Start Date: A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change. Additional Information Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations An Equal Opportunity / Affirmative Action Employer A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Short- and Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 4/8/2024 11:59 PM Pacific
COACHELLA VALLEY WATER DISTRICT
Palm Desert, California, United States
Job Summary TITLE: Information Systems Analyst I SRN A38: $7,731 - $10,646, Monthly, Non-Exempt Bargaining Unit: CVWDEA DEPARTMENT: Business and Technology - Information Services Division: Network and Systems REPORTING RELATIONSHIP : Reports to : Network Systems Manager Supervises the following positions : N/A Promotional opportunity procedures will include the following: Review of minimum qualifications Review of personnel file Testing/ Assessments: N/A Oral Interview(s) JOB SUMMARY: Under general direction analyzes, troubleshoots, and resolves complex problems with business applications, networking, and hardware. Accurately documents all work in appropriate problem tracking software. Plans, develops, tests and documents computer programs. Examples of the work undertaken by employees in this position would be computer network setup and troubleshooting, security monitoring and administration, desktop computer software installation, configuration, and troubleshooting, and programming assignments. Essential Functions ESSENTIAL FUNCTIONS : Install, configure, and test new and upgraded business computers and applications in cooperation with end users to solve particular business problems. Administer computer system users, connections, and networking settings. Develop and maintain network and applications security systems and procedures. Configure, monitor, and diagnose problems with backup and restore operations. Participate in the analysis and selection of new technology required for expanding computing needs throughout the organization. Research and specify desktop computer hardware and software for new purchases. Assists in ordering supplies for the department. Develop software and procedures to integrate computer applications within the organization. Prepare new desktop computers for use with district network and installs necessary software. Install and maintain software on existing desktop computers. Troubleshoots and repairs applications, mobile data terminals, and laptops. Documents technical processes and troubleshooting guidelines. Documents end-user frequently asked questions about computer systems or programs and publishes on Intranet as guidelines for the entire organization. Perform disaster recovery planning and operations Performs disposal and destruction of sensitive data and hardware. Manages Helpdesk system. Keep abreast of industry trends to assist in implementing new technologies. Monitor automated alerts generated by systems management tools and makes decisions on the most effective resolution. Assist in the preparation of the departmental budget. Tracks the contracts with outside vendors. Assists in improving the efficiency of the Department. Work cooperatively with other departments. Minimum Qualifications MINIMUM QUALIFICATIONS : License or Certificates: Valid California Operators license issued by the State Department of Motor Vehicles. Department of Motor Vehicles driving record may influence employment or classification. Experience: Any combination of training and experience that would likely provide the required knowledge and abilities may substitute for the college degree requirement. A typical way to obtain such knowledge and abilities would be to have three years of relevant experience in programming and system analysis with computer systems similar to the ones used by the Coachella Valley Water District. Education: High school diploma, 4 year college degree in computer science or related field. Certificates, Licenses, Registration and Other Requirements KNOWLEDGE: Must possess significant skills in several but not necessarily all of the following areas: Computer, peripherals, and network equipment. TCP/IP networking concepts Systems and process analysis and development. iSeries RPG & ILE programming and operations. Microsoft Active Directory. VMWare ESX Server. Current generation Microsoft Windows client and server administration Microsoft Exchange administration. FileNet P8 Content Management. PHP and Java programming. Microsoft SQL database administration. Structured Query Language Oracle database administration. ESRI GIS applications and development. Citrix XenApp. SCADA application development. Web server administration and application development. LANDesk. Asset managing and tracking. Basic database structure. ABILITIES : Work with users and/or departments. Obtain a working knowledge of user’s activity. Analyze the user’s input, processing and output requirements and develop solutions to those requirements. Perform complex system design and modifications. Design and code program logic to meet specifications and adhere to prescribed standards. Work cooperatively with others. Use and manage IP tracking tools, and analyze network issues. Create, manage, and troubleshoot software distribution tasks. Create system image from deployment to enterprise. Remote control devices not accessible by physical means. Plan and organize work to meet changing priorities and deadlines. PHYSICAL REQUIREMENTS : 1. Sits for long periods of time. 2. May drive a District vehicle or service truck to a job site. Driving: Light The Coachella Valley Water District provides a comprehensive, balanced, and competitive benefits package ensuring employees have many options to meet their healthcare, wellness and/or retirement savings goals. Providing employees with flexibility and support for all the different stages of life. Employees may pay some portion of their benefit premium costs based on the provisions of their labor-negotiated Memorandums of Understanding (MOU's) and the level of coverage they select. Additional information regarding CVWD employee benefits is available at https://www.cvwd.org/176/Benefits . Closing Date/Time: 4/2/2024 11:59 PM Pacific
Mar 20, 2024
Full Time
Job Summary TITLE: Information Systems Analyst I SRN A38: $7,731 - $10,646, Monthly, Non-Exempt Bargaining Unit: CVWDEA DEPARTMENT: Business and Technology - Information Services Division: Network and Systems REPORTING RELATIONSHIP : Reports to : Network Systems Manager Supervises the following positions : N/A Promotional opportunity procedures will include the following: Review of minimum qualifications Review of personnel file Testing/ Assessments: N/A Oral Interview(s) JOB SUMMARY: Under general direction analyzes, troubleshoots, and resolves complex problems with business applications, networking, and hardware. Accurately documents all work in appropriate problem tracking software. Plans, develops, tests and documents computer programs. Examples of the work undertaken by employees in this position would be computer network setup and troubleshooting, security monitoring and administration, desktop computer software installation, configuration, and troubleshooting, and programming assignments. Essential Functions ESSENTIAL FUNCTIONS : Install, configure, and test new and upgraded business computers and applications in cooperation with end users to solve particular business problems. Administer computer system users, connections, and networking settings. Develop and maintain network and applications security systems and procedures. Configure, monitor, and diagnose problems with backup and restore operations. Participate in the analysis and selection of new technology required for expanding computing needs throughout the organization. Research and specify desktop computer hardware and software for new purchases. Assists in ordering supplies for the department. Develop software and procedures to integrate computer applications within the organization. Prepare new desktop computers for use with district network and installs necessary software. Install and maintain software on existing desktop computers. Troubleshoots and repairs applications, mobile data terminals, and laptops. Documents technical processes and troubleshooting guidelines. Documents end-user frequently asked questions about computer systems or programs and publishes on Intranet as guidelines for the entire organization. Perform disaster recovery planning and operations Performs disposal and destruction of sensitive data and hardware. Manages Helpdesk system. Keep abreast of industry trends to assist in implementing new technologies. Monitor automated alerts generated by systems management tools and makes decisions on the most effective resolution. Assist in the preparation of the departmental budget. Tracks the contracts with outside vendors. Assists in improving the efficiency of the Department. Work cooperatively with other departments. Minimum Qualifications MINIMUM QUALIFICATIONS : License or Certificates: Valid California Operators license issued by the State Department of Motor Vehicles. Department of Motor Vehicles driving record may influence employment or classification. Experience: Any combination of training and experience that would likely provide the required knowledge and abilities may substitute for the college degree requirement. A typical way to obtain such knowledge and abilities would be to have three years of relevant experience in programming and system analysis with computer systems similar to the ones used by the Coachella Valley Water District. Education: High school diploma, 4 year college degree in computer science or related field. Certificates, Licenses, Registration and Other Requirements KNOWLEDGE: Must possess significant skills in several but not necessarily all of the following areas: Computer, peripherals, and network equipment. TCP/IP networking concepts Systems and process analysis and development. iSeries RPG & ILE programming and operations. Microsoft Active Directory. VMWare ESX Server. Current generation Microsoft Windows client and server administration Microsoft Exchange administration. FileNet P8 Content Management. PHP and Java programming. Microsoft SQL database administration. Structured Query Language Oracle database administration. ESRI GIS applications and development. Citrix XenApp. SCADA application development. Web server administration and application development. LANDesk. Asset managing and tracking. Basic database structure. ABILITIES : Work with users and/or departments. Obtain a working knowledge of user’s activity. Analyze the user’s input, processing and output requirements and develop solutions to those requirements. Perform complex system design and modifications. Design and code program logic to meet specifications and adhere to prescribed standards. Work cooperatively with others. Use and manage IP tracking tools, and analyze network issues. Create, manage, and troubleshoot software distribution tasks. Create system image from deployment to enterprise. Remote control devices not accessible by physical means. Plan and organize work to meet changing priorities and deadlines. PHYSICAL REQUIREMENTS : 1. Sits for long periods of time. 2. May drive a District vehicle or service truck to a job site. Driving: Light The Coachella Valley Water District provides a comprehensive, balanced, and competitive benefits package ensuring employees have many options to meet their healthcare, wellness and/or retirement savings goals. Providing employees with flexibility and support for all the different stages of life. Employees may pay some portion of their benefit premium costs based on the provisions of their labor-negotiated Memorandums of Understanding (MOU's) and the level of coverage they select. Additional information regarding CVWD employee benefits is available at https://www.cvwd.org/176/Benefits . Closing Date/Time: 4/2/2024 11:59 PM Pacific
City of Fremont, CA
Fremont, California, United States
Description The City of Fremont's Human Resources Department is recruiting for Human Resources Analyst I/II (Payroll/HRIS). VIEW OUR RECRUITMENT BROCHURE THE DEPARTMENT The mission of the Human Resources Department is to support and develop our employees, so they can support the community. We achieve this through bringing stability to an ever-changing and evolving environment, while creating and maintaining equity. THE OPPORTUNITY The City of Fremont is looking for a skilled Analyst to support Payroll and HRIS functions . This position will extract and analyze payroll data; complete reconciliations and audits ; and act as a technical payroll and HRIS Analyst to identify, troubleshoot, and resolve HRIS system and reporting issues. The ideal candidate for this opportunity possesses the following: Public sector payroll experience. Certified Payroll Professional (CPP) designation and/or Fundamental Payroll Certification (FPC). Experience using robust Human Resources systems: PeopleSoft and CalPERS. Knowledge of the principles and practices of human resources, including human resources work experience in a public sector agency performing payroll and/or benefits administrative responsibilities. Knowledge of applicable state and federal payroll and related tax regulations, legislation and guidelines. Ability to balance assigned HRIS projects in partnership with the Information Technology Services Department. Ability to manage multiple tasks and meet deadlines in a high volume, fast-paced work environment. First Review of Applications The first review of applications is April 10 , 2024, at 12:00 p.m. (PST) . This recruitment may close without notice after this date so interested applicants are encouraged to apply immediately. A resume and supplemental questionnaire (part of the online application) must be submitted with the completed City application. To be considered for this outstanding employment opportunity, please complete an application online by clicking "Apply" just above this box. SELECTION PROCESS The process may include a panel interview, in-basket or written exercise, professional reference checks, fingerprint check for criminal history, and other related components. Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to participate in the process. If you are interested in employment in this job classification, you should apply to ensure you are considered for future opportunities that may utilize the candidates from this recruitment. Reasonable Accommodation Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources of any special needs a minimum of 5 days in advance of the selection process by calling (510) 494-4660 or emailing humanresources@fremont.gov . Contact Us For additional information, please contact Human Resources Department at: humanresources@fremont.gov The information contained herein is subject to change and does not constitute either an expressed or implied contract. ________________________________________________________________________________ Human Resources Analyst I/II Class Specification Human Resources Analyst is a flexibly staffed position. Level and salary range placement is dependent upon an incumbent’s experience and qualifications. Definition Under direction of a Human Resources Manager, performs a variety of research and detail-oriented project work and professional activities in support of human resources functions including classification and compensation plan administration, job analysis, recruitment and selection, labor relations program and related work as assigned. While this class may be flexibly staffed based on department needs, the Human Resources Analyst III class is reserved for the most significantly responsible assignments requiring complex analysis, independent judgment, and formulation of important recommendations. Class Characteristics Human Resources Analyst I: This is the entry-level class in the professional Human Resources Analyst series. Initially under close supervision, incumbents may perform the more routine classification and salary survey projects, some recruitment and selection activities, and have some exposure to routine labor relations assignments. The Human Resources Analyst I receives direct supervision from higher-level professional or management staff. Frequent contacts are made with members of the Human Resources Department management team, other Human Resources staff, mid-managers, employee organization representatives, other employees of the City of Fremont, and Human Resources staff. This class is distinguished from the Human Resources Analyst II in that incumbents in the latter class are expected to perform the full scope of journey level professional assignments under general, rather than direct, supervision. Human Resources Analyst II: This is the full journey-level class in the professional Human Resources Analyst series. Employees within this class are distinguished by the performance of the full range of duties as assigned, including conducting classification and salary studies, performing job analyses, administering Citywide classification plans and programs, developing compensation recommendations and designing and administering recruitment and selection activities. The Human Resources Analyst II may participate in labor relations functions such as note taking and research and analysis of proposals presented in bargaining unit negotiations. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise, and are fully knowledgeable of the applicable human resources principles and practices. Essential Functions Payroll Performs analytical support to assist with the interpretation and application of human resources rules, policies, legislation and MOUs with the City’s nine bargaining groups. Extracts and analyzes payroll data from HRIS for payroll processing, data analytics and reporting purposes to ensure accuracy and compliance with policies, procedures and regulatory requirements. Completes payroll, benefit/retirement plan reconciliations, analysis and internal audits. Performs analytical support to assist with the interpretation and application of human resources rules, policies, legislation, and MOUs with the City's nine bargaining groups. Utilizes Human Resources systems and adheres to processes (payroll, leave of absence, workers’ compensation) while ensuring compliance with all federal/state laws and regulations. Ensures that benefits, leaves of absences and workers’ compensation processes are accurately administered within the HRIS system. Responds to internal and external payroll and policy related inquiries. Identifies opportunities for process improvements. Stays informed about changes in tax and HR laws that apply to the payroll process. Prepares and reconciles quarterly payroll tax filings as required by federal and state law. Reconciles and audits employees’ W-2 statements prior to distribution. Provides back-up support to other HR department team members, as needed. Completes special projects, as needed. Data Analysis/Reporting Generates ad-hoc and standard reports from the HRIS for payroll, HR and internal/external customers. Partners with City departments to produce required reports and documentation. Develops and maintains queries and reports to support payroll process and requests from users. HRIS System Enhancements and Upgrades Participates in the implementation of system enhancements, upgrades and integrations. Tests new features and functionalities in the HRIS related to payroll processing. Performs technical payroll and HRIS analytical support to identify, troubleshoot, resolve system and reporting issues. Minimum Qualifications Knowledge, Skills and Abilities Knowledge of: Principles and practices of public personnel administration; methods and techniques related to classification, compensation and benefits analysis; applicable state and federal employment laws and regulations; principles and techniques of recruitment and selection in the public sector. Journey level classes require knowledge of Meyers-Milias-Brown Act, California Public Employees’ Retirement System, Worker's Compensation law, Family and Medical Leave Act, and Fair Labor Standards Act. Skill in: Preparing clear, concise and complete analysis, proposals, reports and other written materials; maintaining accurate records and meeting critical deadlines; researching and analyzing complex problems, evaluating varied information and data, either in statistical or narrative form, and exercising sound judgment within established guidelines; establishing and maintaining effective working relationships, and working collaboratively with diverse individuals and groups contacted in the course of work. Ability to: Interpret the City's personnel programs and policies to employees and department managers; interpret and analyze information; coordinate a variety of tasks and assignments; elicit the cooperation of others; use a variety of computer software programs, including Microsoft Word, Excel, PowerPoint, and Visio; work in an office environment, which may require sitting for extended periods of time; maintain physical and mental condition appropriate to the performance of assigned duties. Incumbents must possess the physical and mental capacity to work under the conditions described in this document and to perform the duties required by their assigned position. Education/Experience Any combination of education and or experience that has provided the knowledge, skills and abilities necessary for satisfactory job performance would be qualifying. A typical way to obtain the required knowledge and skills would be: Human Resources Analyst I: Bachelors degree from an accredited college or university with major course work in human resources management, public or business administration, industrial relations, or a closely related field; OR two (2) years of experience in the field of human resources. Experience in a public agency setting is desirable. Human Resources Analyst II: Bachelors degree from an accredited college or university with major course work in human resources management, public or business administration, industrial relations, or a closely related field; and at least two (2) years of experience performing duties comparable to those of a Human Resources Analyst I. Experience related to the human resources function, which has provided the knowledge and skills outlined above, may be substituted for the college education on a year-for-year basis. Experience in a public agency setting is desirable. Licenses/Certificates/Special Requirements Must be willing to work such hours as are necessary to accomplish the job requirements; This classification requires the ability to travel independently within and outside of City limits. Possession of a valid California Class C driver’s license is required. Failure to maintain this license will result in discipline up to and including termination. Desirable Qualifications: Public sector payroll experience. Certified Payroll Professional (CPP) designation and/or Fundamental Payroll Certification (FPC). Experience using robust Human Resources systems: PeopleSoft and CalPERS. Knowledge of the principles and practices of human resources, including human resources work experience in a public sector agency performing payroll and/or benefits administrative responsibilities. Knowledge of applicable state and federal payroll and related tax regulations, legislation and guidelines. Ability to balance assigned HRIS projects in partnership with the Information Technology Services Department. Ability to manage multiple tasks and meet deadlines in a high volume, fast-paced work environment. Physical and Environmental Demands Rare = 66% Sitting: Constant Walking: Occasional Standing: Rare Bending (neck): Frequent Bending (waist): Rare Squatting: Rare Climbing: Never Kneeling: Never Crawling: Never Jumping: Never Balancing: Never Twisting (neck): Occasional Twisting (waist): Rare Grasp - light (dominant hand): Occasional Grasp - light (non-dominant): Rare Grasp - firm (dominant hand): Rare Grasp - firm (non-dominant): Rare Fine manipulation (dominant): Frequent Fine manipulation (non-dominant): Frequent Reach - at/below shoulder: Rare Reach - above shoulder level: Never Push/pull: Up to 10 lbs. Rare 11 to 25 lbs. Never 26 to 50 lbs. Never 51 to 75 lbs. Never 76 to 100 lbs. Never Over 100 lbs. Never Lifting: Up to 10 lbs. Occasional 11 to 25 lbs. Never 26 to 50 lbs. Never 51 to 75 lbs. Never 76 to 100 lbs. Never Over 100 lbs. Never Carrying: Up to 10 lbs. Rare 11 to 25 lbs. Never 26 to 50 lbs. Never 51 to 75 lbs. Never 76 to 100 lbs. Never Over 100 lbs. Never Coordination: Eye-hand: Required Eye-hand-foot: Not required Driving: Not required Vision: Acuity, near: Required Acuity, far: Not required Depth perception: Required Accommodation: Required Color vision: Not required Field of vision: Required Talking: Face-to-face contact: Required Verbal contact w/others: Required Public: Required Hearing: Normal conversation: Required Telephone communication: Required Earplugs required: Not required Work environment: Works indoors, using computer monitor, works around others, works alone, works with others. Class Code: Level II: 2025 FLSA: Exempt EEOC Code: 2 Barg. Unit: UME Probation: 12 months Rev.: 04/11 The City of Fremont offers a comprehensive benefit package including general and holiday leave as well as medical, dental, vision, life, and long/short-term disability insurance. To view a summary of the benefits the City offers, please visit: City of Fremont Benefits Summary
Mar 21, 2024
Full Time
Description The City of Fremont's Human Resources Department is recruiting for Human Resources Analyst I/II (Payroll/HRIS). VIEW OUR RECRUITMENT BROCHURE THE DEPARTMENT The mission of the Human Resources Department is to support and develop our employees, so they can support the community. We achieve this through bringing stability to an ever-changing and evolving environment, while creating and maintaining equity. THE OPPORTUNITY The City of Fremont is looking for a skilled Analyst to support Payroll and HRIS functions . This position will extract and analyze payroll data; complete reconciliations and audits ; and act as a technical payroll and HRIS Analyst to identify, troubleshoot, and resolve HRIS system and reporting issues. The ideal candidate for this opportunity possesses the following: Public sector payroll experience. Certified Payroll Professional (CPP) designation and/or Fundamental Payroll Certification (FPC). Experience using robust Human Resources systems: PeopleSoft and CalPERS. Knowledge of the principles and practices of human resources, including human resources work experience in a public sector agency performing payroll and/or benefits administrative responsibilities. Knowledge of applicable state and federal payroll and related tax regulations, legislation and guidelines. Ability to balance assigned HRIS projects in partnership with the Information Technology Services Department. Ability to manage multiple tasks and meet deadlines in a high volume, fast-paced work environment. First Review of Applications The first review of applications is April 10 , 2024, at 12:00 p.m. (PST) . This recruitment may close without notice after this date so interested applicants are encouraged to apply immediately. A resume and supplemental questionnaire (part of the online application) must be submitted with the completed City application. To be considered for this outstanding employment opportunity, please complete an application online by clicking "Apply" just above this box. SELECTION PROCESS The process may include a panel interview, in-basket or written exercise, professional reference checks, fingerprint check for criminal history, and other related components. Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to participate in the process. If you are interested in employment in this job classification, you should apply to ensure you are considered for future opportunities that may utilize the candidates from this recruitment. Reasonable Accommodation Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources of any special needs a minimum of 5 days in advance of the selection process by calling (510) 494-4660 or emailing humanresources@fremont.gov . Contact Us For additional information, please contact Human Resources Department at: humanresources@fremont.gov The information contained herein is subject to change and does not constitute either an expressed or implied contract. ________________________________________________________________________________ Human Resources Analyst I/II Class Specification Human Resources Analyst is a flexibly staffed position. Level and salary range placement is dependent upon an incumbent’s experience and qualifications. Definition Under direction of a Human Resources Manager, performs a variety of research and detail-oriented project work and professional activities in support of human resources functions including classification and compensation plan administration, job analysis, recruitment and selection, labor relations program and related work as assigned. While this class may be flexibly staffed based on department needs, the Human Resources Analyst III class is reserved for the most significantly responsible assignments requiring complex analysis, independent judgment, and formulation of important recommendations. Class Characteristics Human Resources Analyst I: This is the entry-level class in the professional Human Resources Analyst series. Initially under close supervision, incumbents may perform the more routine classification and salary survey projects, some recruitment and selection activities, and have some exposure to routine labor relations assignments. The Human Resources Analyst I receives direct supervision from higher-level professional or management staff. Frequent contacts are made with members of the Human Resources Department management team, other Human Resources staff, mid-managers, employee organization representatives, other employees of the City of Fremont, and Human Resources staff. This class is distinguished from the Human Resources Analyst II in that incumbents in the latter class are expected to perform the full scope of journey level professional assignments under general, rather than direct, supervision. Human Resources Analyst II: This is the full journey-level class in the professional Human Resources Analyst series. Employees within this class are distinguished by the performance of the full range of duties as assigned, including conducting classification and salary studies, performing job analyses, administering Citywide classification plans and programs, developing compensation recommendations and designing and administering recruitment and selection activities. The Human Resources Analyst II may participate in labor relations functions such as note taking and research and analysis of proposals presented in bargaining unit negotiations. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise, and are fully knowledgeable of the applicable human resources principles and practices. Essential Functions Payroll Performs analytical support to assist with the interpretation and application of human resources rules, policies, legislation and MOUs with the City’s nine bargaining groups. Extracts and analyzes payroll data from HRIS for payroll processing, data analytics and reporting purposes to ensure accuracy and compliance with policies, procedures and regulatory requirements. Completes payroll, benefit/retirement plan reconciliations, analysis and internal audits. Performs analytical support to assist with the interpretation and application of human resources rules, policies, legislation, and MOUs with the City's nine bargaining groups. Utilizes Human Resources systems and adheres to processes (payroll, leave of absence, workers’ compensation) while ensuring compliance with all federal/state laws and regulations. Ensures that benefits, leaves of absences and workers’ compensation processes are accurately administered within the HRIS system. Responds to internal and external payroll and policy related inquiries. Identifies opportunities for process improvements. Stays informed about changes in tax and HR laws that apply to the payroll process. Prepares and reconciles quarterly payroll tax filings as required by federal and state law. Reconciles and audits employees’ W-2 statements prior to distribution. Provides back-up support to other HR department team members, as needed. Completes special projects, as needed. Data Analysis/Reporting Generates ad-hoc and standard reports from the HRIS for payroll, HR and internal/external customers. Partners with City departments to produce required reports and documentation. Develops and maintains queries and reports to support payroll process and requests from users. HRIS System Enhancements and Upgrades Participates in the implementation of system enhancements, upgrades and integrations. Tests new features and functionalities in the HRIS related to payroll processing. Performs technical payroll and HRIS analytical support to identify, troubleshoot, resolve system and reporting issues. Minimum Qualifications Knowledge, Skills and Abilities Knowledge of: Principles and practices of public personnel administration; methods and techniques related to classification, compensation and benefits analysis; applicable state and federal employment laws and regulations; principles and techniques of recruitment and selection in the public sector. Journey level classes require knowledge of Meyers-Milias-Brown Act, California Public Employees’ Retirement System, Worker's Compensation law, Family and Medical Leave Act, and Fair Labor Standards Act. Skill in: Preparing clear, concise and complete analysis, proposals, reports and other written materials; maintaining accurate records and meeting critical deadlines; researching and analyzing complex problems, evaluating varied information and data, either in statistical or narrative form, and exercising sound judgment within established guidelines; establishing and maintaining effective working relationships, and working collaboratively with diverse individuals and groups contacted in the course of work. Ability to: Interpret the City's personnel programs and policies to employees and department managers; interpret and analyze information; coordinate a variety of tasks and assignments; elicit the cooperation of others; use a variety of computer software programs, including Microsoft Word, Excel, PowerPoint, and Visio; work in an office environment, which may require sitting for extended periods of time; maintain physical and mental condition appropriate to the performance of assigned duties. Incumbents must possess the physical and mental capacity to work under the conditions described in this document and to perform the duties required by their assigned position. Education/Experience Any combination of education and or experience that has provided the knowledge, skills and abilities necessary for satisfactory job performance would be qualifying. A typical way to obtain the required knowledge and skills would be: Human Resources Analyst I: Bachelors degree from an accredited college or university with major course work in human resources management, public or business administration, industrial relations, or a closely related field; OR two (2) years of experience in the field of human resources. Experience in a public agency setting is desirable. Human Resources Analyst II: Bachelors degree from an accredited college or university with major course work in human resources management, public or business administration, industrial relations, or a closely related field; and at least two (2) years of experience performing duties comparable to those of a Human Resources Analyst I. Experience related to the human resources function, which has provided the knowledge and skills outlined above, may be substituted for the college education on a year-for-year basis. Experience in a public agency setting is desirable. Licenses/Certificates/Special Requirements Must be willing to work such hours as are necessary to accomplish the job requirements; This classification requires the ability to travel independently within and outside of City limits. Possession of a valid California Class C driver’s license is required. Failure to maintain this license will result in discipline up to and including termination. Desirable Qualifications: Public sector payroll experience. Certified Payroll Professional (CPP) designation and/or Fundamental Payroll Certification (FPC). Experience using robust Human Resources systems: PeopleSoft and CalPERS. Knowledge of the principles and practices of human resources, including human resources work experience in a public sector agency performing payroll and/or benefits administrative responsibilities. Knowledge of applicable state and federal payroll and related tax regulations, legislation and guidelines. Ability to balance assigned HRIS projects in partnership with the Information Technology Services Department. Ability to manage multiple tasks and meet deadlines in a high volume, fast-paced work environment. Physical and Environmental Demands Rare = 66% Sitting: Constant Walking: Occasional Standing: Rare Bending (neck): Frequent Bending (waist): Rare Squatting: Rare Climbing: Never Kneeling: Never Crawling: Never Jumping: Never Balancing: Never Twisting (neck): Occasional Twisting (waist): Rare Grasp - light (dominant hand): Occasional Grasp - light (non-dominant): Rare Grasp - firm (dominant hand): Rare Grasp - firm (non-dominant): Rare Fine manipulation (dominant): Frequent Fine manipulation (non-dominant): Frequent Reach - at/below shoulder: Rare Reach - above shoulder level: Never Push/pull: Up to 10 lbs. Rare 11 to 25 lbs. Never 26 to 50 lbs. Never 51 to 75 lbs. Never 76 to 100 lbs. Never Over 100 lbs. Never Lifting: Up to 10 lbs. Occasional 11 to 25 lbs. Never 26 to 50 lbs. Never 51 to 75 lbs. Never 76 to 100 lbs. Never Over 100 lbs. Never Carrying: Up to 10 lbs. Rare 11 to 25 lbs. Never 26 to 50 lbs. Never 51 to 75 lbs. Never 76 to 100 lbs. Never Over 100 lbs. Never Coordination: Eye-hand: Required Eye-hand-foot: Not required Driving: Not required Vision: Acuity, near: Required Acuity, far: Not required Depth perception: Required Accommodation: Required Color vision: Not required Field of vision: Required Talking: Face-to-face contact: Required Verbal contact w/others: Required Public: Required Hearing: Normal conversation: Required Telephone communication: Required Earplugs required: Not required Work environment: Works indoors, using computer monitor, works around others, works alone, works with others. Class Code: Level II: 2025 FLSA: Exempt EEOC Code: 2 Barg. Unit: UME Probation: 12 months Rev.: 04/11 The City of Fremont offers a comprehensive benefit package including general and holiday leave as well as medical, dental, vision, life, and long/short-term disability insurance. To view a summary of the benefits the City offers, please visit: City of Fremont Benefits Summary
CLARK COUNTY, NV
Clark County - Las Vegas, Nevada, United States
ABOUT THE POSITION The Clark County Information Technology Department is seeking qualified candidates to apply for the Programmer Analyst I/II position. This position performs applications systems design and modification and programming of a routine to complex nature in support of County and local government administrative and business services for multiple computer platform applications. This is an open and continuous recruitment, scheduling dates will vary depending on when the application was received and reviewed by Human Resources. Programmer Analyst I: $29.44 - $45.66 Hourly Programmer Analyst II: $31.79 - $49.33 Hourly The Programmer Analyst I is a training underfill position, upon successful completion of the training program the successful candidate will be non-competitively promoted to Programmer Analyst II. This examination will establish an Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months at either level or may be extended as needed by Human Resources. Human Resources reserves the right to call only the most qualified applicants to the selection process. MINIMUM REQUIREMENTS Education and Experience: Programmer Analyst I - Equivalent to a Bachelor's Degree in Computer Science, Management Information Systems, or a related field. Some large-scale programming and/or systems analysis experience is desirable. Additional experience in systems analysis and/or programming may be substituted for the education on a year-for-year basis to a maximum of two (2) years. Programmer Analyst II - In addition to the above: Two (2) years of full-time professional level experience in systems analysis and programming in a large multi-processing environment. Qualifying education and experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. Working Conditions: Work extended shifts or be called back in emergency situations. Licensing and Certifications: Specified positions must possess a valid Nevada Class C Driver's License at time of appointment. Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted. Pre-Employment Drug Testing: Employment is contingent on the results of a pre-employment drug examination. EXAMPLES OF DUTIES Gathers and analyzes information regarding customer systems and requirements and develops or modifies automated systems to fulfill these needs. Conducts feasibility studies and develops system, time, equipment and cost requirements. Using computer generated techniques, simulates hardware and software problems, tests and evaluates alternative solutions, and recommends and implements appropriate applications design. Develops program logic and processing steps; codes programs in varied languages. Plans and develops test data to validate new or modified programs; designs input and output forms and documents. Troubleshoots software problems as needed, for customers, other agencies and information systems personnel. Writes program documentation, customer procedures and instructions; assists customer departments and staff in implementing new or modified programs and applications; tracks and evaluates project and systems progress. Writes utility programs to support and validate adopted systems and programs. Confers with user department staff regarding assigned functional program areas. Maintains records and prepares periodic and special reports of work performed. Maintains current knowledge of technology and new computer customer applications. Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team. Uses standard office equipment in the course of the work; may drive a personal or County motor vehicle or be able to provide for appropriate transportation between various work sites, depending upon departments and/or projects assigned. PHYSICAL DEMANDS Mobility to work in a typical office setting and use standard office equipment, stamina to remain seated and maintain concentration for an extended period of time, vision to read printed materials and a computer screen, and hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Come Make a Difference and Join the Clark County Family where we offer a comprehensive benefits package that includes: Flexible Schedules including 4/10 options More Money in Your Pocket 100% Employer Paid Defined Benefit Retirement No Social Security Deduction No State Income Taxes Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid of HMO) Medical - Employer pays 90% of premium Pharmacy Benefits (30, 90-day retail or mail order fills) 24/7 Telephone Advice Nurse - no employee cost Teledoc, Doctoroo, and Dispatch Health Retiree insurance - eligible after 5 years of service Dental Vision Life Insurance - Employer Paid AD&D - Employer Paid Long Term Disability - Employer Paid Generous Leave Accruals that include: 13Paid Holidays includinga Floating Birthday Holiday Paid Vacation Leave Paid Sick Leave Holiday Leave Other leave options Catastrophic Leave Parental Leave - Up to 90 days Wide Variety of Voluntary Benefits that include Guardian - Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance. Trustmark - Permanent Life Insurance benefits and long-term care. Sunlife Financial - Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance TASC - Flexible Spending Account - FSA & Dependent Day Care Debit Card Available Morgan Stanley - Deferred Compensation Plan Employee Assistance Program Onsite Fitness Center - $12/month*Benefits vary and are subject to change depending on assignment, hiring organization and bargaining unit. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
ABOUT THE POSITION The Clark County Information Technology Department is seeking qualified candidates to apply for the Programmer Analyst I/II position. This position performs applications systems design and modification and programming of a routine to complex nature in support of County and local government administrative and business services for multiple computer platform applications. This is an open and continuous recruitment, scheduling dates will vary depending on when the application was received and reviewed by Human Resources. Programmer Analyst I: $29.44 - $45.66 Hourly Programmer Analyst II: $31.79 - $49.33 Hourly The Programmer Analyst I is a training underfill position, upon successful completion of the training program the successful candidate will be non-competitively promoted to Programmer Analyst II. This examination will establish an Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months at either level or may be extended as needed by Human Resources. Human Resources reserves the right to call only the most qualified applicants to the selection process. MINIMUM REQUIREMENTS Education and Experience: Programmer Analyst I - Equivalent to a Bachelor's Degree in Computer Science, Management Information Systems, or a related field. Some large-scale programming and/or systems analysis experience is desirable. Additional experience in systems analysis and/or programming may be substituted for the education on a year-for-year basis to a maximum of two (2) years. Programmer Analyst II - In addition to the above: Two (2) years of full-time professional level experience in systems analysis and programming in a large multi-processing environment. Qualifying education and experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. Working Conditions: Work extended shifts or be called back in emergency situations. Licensing and Certifications: Specified positions must possess a valid Nevada Class C Driver's License at time of appointment. Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted. Pre-Employment Drug Testing: Employment is contingent on the results of a pre-employment drug examination. EXAMPLES OF DUTIES Gathers and analyzes information regarding customer systems and requirements and develops or modifies automated systems to fulfill these needs. Conducts feasibility studies and develops system, time, equipment and cost requirements. Using computer generated techniques, simulates hardware and software problems, tests and evaluates alternative solutions, and recommends and implements appropriate applications design. Develops program logic and processing steps; codes programs in varied languages. Plans and develops test data to validate new or modified programs; designs input and output forms and documents. Troubleshoots software problems as needed, for customers, other agencies and information systems personnel. Writes program documentation, customer procedures and instructions; assists customer departments and staff in implementing new or modified programs and applications; tracks and evaluates project and systems progress. Writes utility programs to support and validate adopted systems and programs. Confers with user department staff regarding assigned functional program areas. Maintains records and prepares periodic and special reports of work performed. Maintains current knowledge of technology and new computer customer applications. Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team. Uses standard office equipment in the course of the work; may drive a personal or County motor vehicle or be able to provide for appropriate transportation between various work sites, depending upon departments and/or projects assigned. PHYSICAL DEMANDS Mobility to work in a typical office setting and use standard office equipment, stamina to remain seated and maintain concentration for an extended period of time, vision to read printed materials and a computer screen, and hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Come Make a Difference and Join the Clark County Family where we offer a comprehensive benefits package that includes: Flexible Schedules including 4/10 options More Money in Your Pocket 100% Employer Paid Defined Benefit Retirement No Social Security Deduction No State Income Taxes Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid of HMO) Medical - Employer pays 90% of premium Pharmacy Benefits (30, 90-day retail or mail order fills) 24/7 Telephone Advice Nurse - no employee cost Teledoc, Doctoroo, and Dispatch Health Retiree insurance - eligible after 5 years of service Dental Vision Life Insurance - Employer Paid AD&D - Employer Paid Long Term Disability - Employer Paid Generous Leave Accruals that include: 13Paid Holidays includinga Floating Birthday Holiday Paid Vacation Leave Paid Sick Leave Holiday Leave Other leave options Catastrophic Leave Parental Leave - Up to 90 days Wide Variety of Voluntary Benefits that include Guardian - Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance. Trustmark - Permanent Life Insurance benefits and long-term care. Sunlife Financial - Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance TASC - Flexible Spending Account - FSA & Dependent Day Care Debit Card Available Morgan Stanley - Deferred Compensation Plan Employee Assistance Program Onsite Fitness Center - $12/month*Benefits vary and are subject to change depending on assignment, hiring organization and bargaining unit. Closing Date/Time: Continuous
CLARK COUNTY, NV
Clark County - Las Vegas, Nevada, United States
ABOUT THE POSITION The Eighth Judicial District Court is seeking qualified candidates to apply for the Programmer Analyst I/II position. This position performs applications systems design and modification and programming of a routine to complex nature in support of District Court's administrative and business services for multiple computer platform applications. The ideal candidate will be working with a dynamic IT team performing works that require thorough knowledge of governmental applications systems design and programming, exercising sound independent judgment within established guidelines. This is an open and continuous recruitment, scheduling dates will vary depending on when the application was received and reviewed by Human Resources. Programmer Analyst I - is the entry-level class of this professional series. Initially under close supervision, incumbents perform the more routine programmer/analyst duties while learning District Court and local agency policies and procedures and becoming familiar with departmental systems and practices. As experience is gained, duties become more diversified and are performed under more general supervision. This class is alternately staffed with Programmer/Analyst II and incumbents may advance to the higher level after gaining experience and demonstrating proficiency, which meet the qualifications for the higher level class. Programmer Analyst II - is the experienced level in this series, fully competent to perform the full range of professional duties. Successful performance of the work requires a thorough knowledge of governmental applications systems design and programming and the ability to exercise sound independent judgment within established guidelines. This examination will establish an Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months at either level or may be extended as needed by District Court Human Resources. District Court Human Resources reserves the right to call only the most qualified applicants to the selection process. Some positions may be used to fill term Limited-Permanent positions. The selected candidates will be hired for a special project or duties of a limited duration and be required to sign a term of employment letter specifying condition and exact dates of employment. The successful candidates will be eligible for benefits during the duration of employment. Some positions may be Grant Funded. Grant Funded positions are subject to continuation based on availability of grant funds and the employee will be terminated without right of appeal when such funds are no longer available. Some positions may be confidential positions and are excluded from membership in the union. Some positions may be non-union positions and are excluded from membership in the union. MINIMUM REQUIREMENTS Education and Experience: Programmer/Analyst I - Equivalent to a Bachelor's Degree in Computer Science, Management Information Systems, or a related field. Some large-scale programming and/or systems analysis experience is desirable. Additional experience in systems analysis and/or programming may be substituted for the education on a year-for-year basis to a maximum of two (2) years. Programmer/Analyst II - In addition to the above: Two (2) years of full-time professional level experience in systems analysis and programming in a large multi-processing environment. Qualifying education and experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. Working Conditions: Work extended shifts or be called back in emergency situations. Licensing and Certifications: Specified positions must possess a valid Nevada Class C Driver's License at time of appointment. Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted. Pre-Employment Drug Testing: Employment is contingent on the results of a pre-employment drug examination. EXAMPLES OF DUTIES Gathers and analyzes information regarding customer systems and requirements and develops or modifies automated systems to fulfill these needs. Conducts feasibility studies and develops system, time, equipment and cost requirements. Using computer generated techniques, simulates hardware and software problems, tests and evaluates alternative solutions, and recommends and implements appropriate applications design. Develops program logic and processing steps; codes programs in varied languages. Plans and develops test data to validate new or modified programs; designs input and output forms and documents. Troubleshoots software problems as needed, for customers, other agencies and information systems personnel. Writes program documentation, customer procedures and instructions; assists customer departments and staff in implementing new or modified programs and applications; tracks and evaluates project and systems progress. Writes utility programs to support and validate adopted systems and programs. Confers with user department staff regarding assigned functional program areas. Maintains records and prepares periodic and special reports of work performed. Maintains current knowledge of technology and new computer customer applications. Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team. Uses standard office equipment in the course of the work; may drive a personal or County motor vehicle or be able to provide for appropriate transportation between various work sites, depending upon departments and/or projects assigned. PHYSICAL DEMANDS Mobility to work in a typical office setting and use standard office equipment, stamina to remain seated and maintain concentration for an extended period of time, vision to read printed materials and a computer screen, and hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Come Make a Difference and Join the Clark County Family where we offer a comprehensive benefits package that includes: Flexible Schedules including 4/10 options More Money in Your Pocket 100% Employer Paid Defined Benefit Retirement No Social Security Deduction No State Income Taxes Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid of HMO) Medical - Employer pays 90% of premium Pharmacy Benefits (30, 90-day retail or mail order fills) 24/7 Telephone Advice Nurse - no employee cost Teledoc, Doctoroo, and Dispatch Health Retiree insurance - eligible after 5 years of service Dental Vision Life Insurance - Employer Paid AD&D - Employer Paid Long Term Disability - Employer Paid Generous Leave Accruals that include: 13Paid Holidays includinga Floating Birthday Holiday Paid Vacation Leave Paid Sick Leave Holiday Leave Other leave options Catastrophic Leave Parental Leave - Up to 90 days Wide Variety of Voluntary Benefits that include Guardian - Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance. Trustmark - Permanent Life Insurance benefits and long-term care. Sunlife Financial - Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance TASC - Flexible Spending Account - FSA & Dependent Day Care Debit Card Available Morgan Stanley - Deferred Compensation Plan Employee Assistance Program Onsite Fitness Center - $12/month*Benefits vary and are subject to change depending on assignment, hiring organization and bargaining unit. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
ABOUT THE POSITION The Eighth Judicial District Court is seeking qualified candidates to apply for the Programmer Analyst I/II position. This position performs applications systems design and modification and programming of a routine to complex nature in support of District Court's administrative and business services for multiple computer platform applications. The ideal candidate will be working with a dynamic IT team performing works that require thorough knowledge of governmental applications systems design and programming, exercising sound independent judgment within established guidelines. This is an open and continuous recruitment, scheduling dates will vary depending on when the application was received and reviewed by Human Resources. Programmer Analyst I - is the entry-level class of this professional series. Initially under close supervision, incumbents perform the more routine programmer/analyst duties while learning District Court and local agency policies and procedures and becoming familiar with departmental systems and practices. As experience is gained, duties become more diversified and are performed under more general supervision. This class is alternately staffed with Programmer/Analyst II and incumbents may advance to the higher level after gaining experience and demonstrating proficiency, which meet the qualifications for the higher level class. Programmer Analyst II - is the experienced level in this series, fully competent to perform the full range of professional duties. Successful performance of the work requires a thorough knowledge of governmental applications systems design and programming and the ability to exercise sound independent judgment within established guidelines. This examination will establish an Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months at either level or may be extended as needed by District Court Human Resources. District Court Human Resources reserves the right to call only the most qualified applicants to the selection process. Some positions may be used to fill term Limited-Permanent positions. The selected candidates will be hired for a special project or duties of a limited duration and be required to sign a term of employment letter specifying condition and exact dates of employment. The successful candidates will be eligible for benefits during the duration of employment. Some positions may be Grant Funded. Grant Funded positions are subject to continuation based on availability of grant funds and the employee will be terminated without right of appeal when such funds are no longer available. Some positions may be confidential positions and are excluded from membership in the union. Some positions may be non-union positions and are excluded from membership in the union. MINIMUM REQUIREMENTS Education and Experience: Programmer/Analyst I - Equivalent to a Bachelor's Degree in Computer Science, Management Information Systems, or a related field. Some large-scale programming and/or systems analysis experience is desirable. Additional experience in systems analysis and/or programming may be substituted for the education on a year-for-year basis to a maximum of two (2) years. Programmer/Analyst II - In addition to the above: Two (2) years of full-time professional level experience in systems analysis and programming in a large multi-processing environment. Qualifying education and experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. Working Conditions: Work extended shifts or be called back in emergency situations. Licensing and Certifications: Specified positions must possess a valid Nevada Class C Driver's License at time of appointment. Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted. Pre-Employment Drug Testing: Employment is contingent on the results of a pre-employment drug examination. EXAMPLES OF DUTIES Gathers and analyzes information regarding customer systems and requirements and develops or modifies automated systems to fulfill these needs. Conducts feasibility studies and develops system, time, equipment and cost requirements. Using computer generated techniques, simulates hardware and software problems, tests and evaluates alternative solutions, and recommends and implements appropriate applications design. Develops program logic and processing steps; codes programs in varied languages. Plans and develops test data to validate new or modified programs; designs input and output forms and documents. Troubleshoots software problems as needed, for customers, other agencies and information systems personnel. Writes program documentation, customer procedures and instructions; assists customer departments and staff in implementing new or modified programs and applications; tracks and evaluates project and systems progress. Writes utility programs to support and validate adopted systems and programs. Confers with user department staff regarding assigned functional program areas. Maintains records and prepares periodic and special reports of work performed. Maintains current knowledge of technology and new computer customer applications. Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team. Uses standard office equipment in the course of the work; may drive a personal or County motor vehicle or be able to provide for appropriate transportation between various work sites, depending upon departments and/or projects assigned. PHYSICAL DEMANDS Mobility to work in a typical office setting and use standard office equipment, stamina to remain seated and maintain concentration for an extended period of time, vision to read printed materials and a computer screen, and hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Come Make a Difference and Join the Clark County Family where we offer a comprehensive benefits package that includes: Flexible Schedules including 4/10 options More Money in Your Pocket 100% Employer Paid Defined Benefit Retirement No Social Security Deduction No State Income Taxes Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid of HMO) Medical - Employer pays 90% of premium Pharmacy Benefits (30, 90-day retail or mail order fills) 24/7 Telephone Advice Nurse - no employee cost Teledoc, Doctoroo, and Dispatch Health Retiree insurance - eligible after 5 years of service Dental Vision Life Insurance - Employer Paid AD&D - Employer Paid Long Term Disability - Employer Paid Generous Leave Accruals that include: 13Paid Holidays includinga Floating Birthday Holiday Paid Vacation Leave Paid Sick Leave Holiday Leave Other leave options Catastrophic Leave Parental Leave - Up to 90 days Wide Variety of Voluntary Benefits that include Guardian - Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance. Trustmark - Permanent Life Insurance benefits and long-term care. Sunlife Financial - Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance TASC - Flexible Spending Account - FSA & Dependent Day Care Debit Card Available Morgan Stanley - Deferred Compensation Plan Employee Assistance Program Onsite Fitness Center - $12/month*Benefits vary and are subject to change depending on assignment, hiring organization and bargaining unit. Closing Date/Time: Continuous
CLARK COUNTY, NV
Clark County - Las Vegas, Nevada, United States
ABOUT THE POSITION The Clark County Information Technology Department is seeking qualified candidates to apply for the Communication Network Analyst I/II position. As a Communication Network Analyst, you will be responsible for designing, implementing, managing, and troubleshooting our network infrastructure. This role requires a high level of technical expertise and the ability to work independently and collaboratively within a team to ensure the organization's network is secure, efficient, and reliable. Proficiency in network protocols, routing, switching, VOIP, firewall configurations, and security is highly desirable. Communications Network Analyst I: $61,235.20 - $94,972.80 Communications Network Analyst II: $66,123.20 - $102,606.40 The Communications Network Analyst I is a training underfill position, upon successful completion of the training program the successful candidate will be non-competitively promoted to Communications Network Analyst II. This is an open and continuous recruitment, scheduling dates will vary depending on when the application was received and reviewed by Human Resources. MINIMUM REQUIREMENTS Education and Experience: Communications Network Analyst I - Equivalent to a Bachelor's Degree in Telecommunications, Computer Science, Information Systems, Electrical Engineering or a closely related field, AND one (1) year of full-time experience in installation and management of multiple protocol networks; additional experience in voice and/or data communications networking may be substituted on a year-for-year basis. Communications Network Analyst II - In addition to the above: Minimum of One (1) year of full-time professional level experience in complex voice and/or data communication network design, installation and maintenance in a large scale computer system environment. Qualifying education and experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. Working Conditions: May be required to work extended shifts or be called back in emergency situations. Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination. EXAMPLES OF DUTIES Plans, defines, designs, develops, coordinates, and implements voice and/or data communication systems. Develops communication network plans and strategies including standards, current and future network topology, and capacity planning. Conducts customer needs assessments; analyzes costs; develops project plans for communications projects; orders necessary voice and/or data communications equipment; installs and/or coordinates equipment installation, moves and reconfigurations; configures and tests procedures and equipment. Identifies and resolves complex voice and/or data communications network problems; arranges for vendor support if necessary. Researches and evaluates voice and/or data software and hardware, services and other communications equipment; applies hardware and software release upgrades; recommends improved and most efficient hardware, software and procedures. Maintains statistics to project system growth rates and capacity requirements. Defines and maintains procedures for network software. Meets with vendors to hold product demonstrations and to resolve communication network issues. Presents communication network strategies; provides consultation to customers on technical issues; serves on committees, project teams and task forces, as assigned. Creates and maintains logical, physical and protocol maps, and backups of all equipment configurations parameters, and network documentation standards and procedures. Coordinates voice network services, technical and maintenance support with outside service providers. Provides training to technical support staff in various voice and/or data communication network functions. Assists in short and long term planning including the development of strategic plans to leverage emerging technology to support future County and/or Agency needs. Maintains records and prepares periodic and special reports of work performed. Maintains current knowledge of technology and voice and data communications systems. Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team. Uses standard office equipment in the course of the work; may drive a motor vehicle or arrange for appropriate transportation in order to visit multiple work sites and respond to emergencies. PHYSICAL DEMANDS Mobility to travel to various work locations and work in a typical office setting and use standard office equipment, stamina to remain seated and maintain concentration for an extended period of time, vision to read printed materials and a computer screen, and hearing and speech to communicate in person or over the telephone. Ability to lift and carry up to 50 pounds. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Come Make a Difference and Join the Clark County Family where we offer a comprehensive benefits package that includes: Flexible Schedules including 4/10 options More Money in Your Pocket 100% Employer Paid Defined Benefit Retirement No Social Security Deduction No State Income Taxes Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid of HMO) Medical - Employer pays 90% of premium Pharmacy Benefits (30, 90-day retail or mail order fills) 24/7 Telephone Advice Nurse - no employee cost Teledoc, Doctoroo, and Dispatch Health Retiree insurance - eligible after 5 years of service Dental Vision Life Insurance - Employer Paid AD&D - Employer Paid Long Term Disability - Employer Paid Generous Leave Accruals that include: 13Paid Holidays includinga Floating Birthday Holiday Paid Vacation Leave Paid Sick Leave Holiday Leave Other leave options Catastrophic Leave Parental Leave - Up to 90 days Wide Variety of Voluntary Benefits that include Guardian - Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance. Trustmark - Permanent Life Insurance benefits and long-term care. Sunlife Financial - Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance TASC - Flexible Spending Account - FSA & Dependent Day Care Debit Card Available Morgan Stanley - Deferred Compensation Plan Employee Assistance Program Onsite Fitness Center - $12/month*Benefits vary and are subject to change depending on assignment, hiring organization and bargaining unit. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
ABOUT THE POSITION The Clark County Information Technology Department is seeking qualified candidates to apply for the Communication Network Analyst I/II position. As a Communication Network Analyst, you will be responsible for designing, implementing, managing, and troubleshooting our network infrastructure. This role requires a high level of technical expertise and the ability to work independently and collaboratively within a team to ensure the organization's network is secure, efficient, and reliable. Proficiency in network protocols, routing, switching, VOIP, firewall configurations, and security is highly desirable. Communications Network Analyst I: $61,235.20 - $94,972.80 Communications Network Analyst II: $66,123.20 - $102,606.40 The Communications Network Analyst I is a training underfill position, upon successful completion of the training program the successful candidate will be non-competitively promoted to Communications Network Analyst II. This is an open and continuous recruitment, scheduling dates will vary depending on when the application was received and reviewed by Human Resources. MINIMUM REQUIREMENTS Education and Experience: Communications Network Analyst I - Equivalent to a Bachelor's Degree in Telecommunications, Computer Science, Information Systems, Electrical Engineering or a closely related field, AND one (1) year of full-time experience in installation and management of multiple protocol networks; additional experience in voice and/or data communications networking may be substituted on a year-for-year basis. Communications Network Analyst II - In addition to the above: Minimum of One (1) year of full-time professional level experience in complex voice and/or data communication network design, installation and maintenance in a large scale computer system environment. Qualifying education and experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. Working Conditions: May be required to work extended shifts or be called back in emergency situations. Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination. EXAMPLES OF DUTIES Plans, defines, designs, develops, coordinates, and implements voice and/or data communication systems. Develops communication network plans and strategies including standards, current and future network topology, and capacity planning. Conducts customer needs assessments; analyzes costs; develops project plans for communications projects; orders necessary voice and/or data communications equipment; installs and/or coordinates equipment installation, moves and reconfigurations; configures and tests procedures and equipment. Identifies and resolves complex voice and/or data communications network problems; arranges for vendor support if necessary. Researches and evaluates voice and/or data software and hardware, services and other communications equipment; applies hardware and software release upgrades; recommends improved and most efficient hardware, software and procedures. Maintains statistics to project system growth rates and capacity requirements. Defines and maintains procedures for network software. Meets with vendors to hold product demonstrations and to resolve communication network issues. Presents communication network strategies; provides consultation to customers on technical issues; serves on committees, project teams and task forces, as assigned. Creates and maintains logical, physical and protocol maps, and backups of all equipment configurations parameters, and network documentation standards and procedures. Coordinates voice network services, technical and maintenance support with outside service providers. Provides training to technical support staff in various voice and/or data communication network functions. Assists in short and long term planning including the development of strategic plans to leverage emerging technology to support future County and/or Agency needs. Maintains records and prepares periodic and special reports of work performed. Maintains current knowledge of technology and voice and data communications systems. Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team. Uses standard office equipment in the course of the work; may drive a motor vehicle or arrange for appropriate transportation in order to visit multiple work sites and respond to emergencies. PHYSICAL DEMANDS Mobility to travel to various work locations and work in a typical office setting and use standard office equipment, stamina to remain seated and maintain concentration for an extended period of time, vision to read printed materials and a computer screen, and hearing and speech to communicate in person or over the telephone. Ability to lift and carry up to 50 pounds. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Come Make a Difference and Join the Clark County Family where we offer a comprehensive benefits package that includes: Flexible Schedules including 4/10 options More Money in Your Pocket 100% Employer Paid Defined Benefit Retirement No Social Security Deduction No State Income Taxes Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid of HMO) Medical - Employer pays 90% of premium Pharmacy Benefits (30, 90-day retail or mail order fills) 24/7 Telephone Advice Nurse - no employee cost Teledoc, Doctoroo, and Dispatch Health Retiree insurance - eligible after 5 years of service Dental Vision Life Insurance - Employer Paid AD&D - Employer Paid Long Term Disability - Employer Paid Generous Leave Accruals that include: 13Paid Holidays includinga Floating Birthday Holiday Paid Vacation Leave Paid Sick Leave Holiday Leave Other leave options Catastrophic Leave Parental Leave - Up to 90 days Wide Variety of Voluntary Benefits that include Guardian - Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance. Trustmark - Permanent Life Insurance benefits and long-term care. Sunlife Financial - Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance TASC - Flexible Spending Account - FSA & Dependent Day Care Debit Card Available Morgan Stanley - Deferred Compensation Plan Employee Assistance Program Onsite Fitness Center - $12/month*Benefits vary and are subject to change depending on assignment, hiring organization and bargaining unit. Closing Date/Time: Continuous
CITY OF ESCONDIDO, CA
City of Escondido, California, United States
Summary This position is open until filled. A first review of applications will take place during the week of December 4, 2023. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. Systems Analyst I: $6,368 - $7,740 per month Systems Analyst II: $7,029 - $8,543 per month If you want to join a hard-working team that shares a commitment to keep the City of Escondido safe, clean and efficiently run, consider a career with the City of Escondido. We have an opening for the position of Systems Analyst I/II in our Information Systems Department/Enterprise Software and Web Administration Division. For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's website. Under direction (Systems Analyst I), or general direction (Systems Analyst II), performs a variety of complex systems analysis in the design, implementation, maintenance, and upgrades of information systems and supporting computer hardware and software applications; troubleshoots, analyzes and resolves systems and applications hardware and software problems; and provides technical support and assistance to City information users. Distinguishing Characteristics Systems Analyst I - This is the entry level class in the Systems Analyst series providing technical and analytical support to information systems, computer hardware and software applications, and City information users. Positions at this level are not expected to function with the same amount of program knowledge or skill level as positions allocated to the Systems Analyst II level and exercise less independent discretion and judgment in matters related to work procedures and methods. Incumbents in this class are expected to learn the operating procedures and policies of the work unit under the direction of the Division Manager. Incumbents initially appointed to the Systems Analyst I level may progress to Systems Analyst II after successfully completing one year (12 months) of progressively responsible experience as a Systems Analyst I with the City of Escondido, and achieving the qualifications and departmental requirements established for progression. Systems Analyst II : This is the experienced level class in the Systems Analyst series and is expected to independently perform the full range of technical and analytical support functions with only occasional instruction or assistance. Positions at this level are distinguished from the Systems Analyst I level by the performance of the full range of duties as assigned, working independently, applying well developed technical and analytical knowledge, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. Work is normally reviewed only on completion and for overall results. Positions in this class series are flexibly staffed and positions at the Systems Analyst II level are normally filled by advancement from the Systems Analyst I level. Key Responsibilities The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties form those set forth below to address business needs and changing business practices. General Functions: Performs a variety of complex systems analysis in the design, implementation, maintenance, and upgrades of information systems and supporting computer hardware and software applications; programs new applications or enhances existing programs. Provides various applications development support in response to staff needs including software installation, set-up and configuration, and trouble shooting user problems; maintains existing computer applications by modifying programs or implementing new programs; tests modified programs for possible errors and resolves as needed. Installs, integrates, programs, administers, and maintains a variety of computer operating systems; conducts system performance analysis and tuning; installs and maintains system software, files and structures. Establishes and maintains security guidelines for individual program-level access, password expiration and protection of the City’s computer resources; adds or deletes user access as required. Develops relational database and spatial data interfaces and reports per staff requirements; provides quality assurance services and support for relational database applications. Analyzes computer management information systems to determine needed modifications or new development needs; designs, develops, and implements systems. Maintains and provides support to existing systems; provides technical answers to client requests for information on system use; responds to trouble calls and requests for major or minor systems modifications; tests, debugs and installs programs. Provides assistance in the design and development of new systems; from client requirements, determines methods of integrating and interfacing between existing programs to meet user needs. Performs system maintenance activities of various types on both physical and virtual servers; monitors system performance and disk space; maintains system security; resets application-level user passwords; grants or revokes access to applications. Plans, develops and analyzes additions, changes and enhancements to system software; determines impact to existing systems, and local/wide area networks. Performs technical duties in support of the City’s database systems; develops, documents and maintains the City’s database systems; maintains database security and user access; researches and analyzes new systems and database developments. Responds to requests from users regarding system operations or hardware and software problems; provides solutions to operational problems or refers users to appropriate staff member. Tests and supports a variety of specialized computer hardware, software, components and devices; and provides technical support and assistance to end users. Operates a variety of equipment including workstations, servers (physical and virtual), tablet computers, laptops, and printers. Performs related duties as required. Provides vacation and temporary relief as needed. When Assigned to Public Safety: Performs analytical duties in the development, operation, administration, and support of the City’s public safety information systems including the Computer Aided Dispatch (CAD) System for E9-1-1; Ensures critical police and fire systems function efficiently and effectively on a 24/7 basis; Manages projects related to maintaining and enhancing safety systems; Collaborates with Network team to ensure CJIS and DOJ compliance. Participates in on-call after hours support rotation. QUALIFICATIONS Knowledge of: Operations, services and activities of information systems programs. A variety of application programming languages. Personal computer hardware and software components. Principles and practices of computer science and information systems. Principles and concepts of network technology. Principles and practices of database maintenance and administration. Principles and practices of system testing, analysis and security best practices. Relational database design and methodology. Structured Query Language (SQL). Operational characteristics of a variety of computer systems, networks and associated hardware, software and related components. Methods and techniques used in the installation, troubleshooting and maintenance of application hardware and software. Methods and techniques of evaluating client information and technology requirements. Methods and techniques of using application design and development tools. Database principles and concepts. Principles and practices of customer service. Pertinent Federal, State and local laws, codes and regulations. Ability to: Provide support in the implementation and maintenance of various applications. Perform complex system analysis, design, development, and reporting duties. Respond to and identify user needs and determine resolutions. Identify business process areas needing optimization, and work with users to implement changes. Detect, isolate and resolve application hardware and software problems. Apply a wide variety of applications programming languages. Design, install, configure, and test hardware (physical/virtual) and software applications and programs. Troubleshoot complex hardware and software applications and programs. Evaluate, test, implement, convert to, and support new enterprise applications. Read, interpret and apply complex technical publications, manuals and related documents. Instruct users in the use of City computer systems. Operate a variety of computer systems and equipment. Demonstrate an awareness and appreciation of the cultural diversity of the community. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Keep up-to-date with industry and security best practices. Continue to learn the latest technologies and seek out areas of business process improvement. Minimum Requirements Systems Analyst I/II Education/Training : Equivalent to a Bachelor's degree from an accredited college or university with major course work in computer science, information systems or a related field. Systems Analyst I Experience : Four years (full-time equivalent) of increasingly responsible systems analysis and software applications experience. Additional qualifying experience may be substituted for the required education on a year-for-year basis. Systems Analyst II Experience : One year (full-time equivalent) of experience equivalent to a Systems Analyst I with the City of Escondido. Additional qualifying experience may be substituted for the required education on a year-for-year basis. License or Certificate : Possession of, or the ability to obtain, an appropriate, valid driver's license. Supplemental Information NOTE: For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's web site. The City of Escondido is committed to a drug and alcohol free workplace. All applicants will be subject to fingerprint investigation before a conditional offer of employment is extended. A pre-employment medical examination will be conducted following a conditional offer of employment for all positions. Safety sensitive positions will include a pre-employment drug screen. Positions subject to the Department of Transportation (DOT) regulations will be subject to DOT pre-employment drug testing and random drug and alcohol testing. SELECTION PROCEDURE Applications will be screened and the most qualified candidates will be invited to appear for testing. All positions require the ability to read, write and speak English. Types of tests may include written and/or oral examination, physical agility, practical exam or other appropriate job-related selection process. When testing is completed, candidates will be ranked on an eligibility list in the order of their test score. Selection for appointments is made from names certified on the eligibility list. All appointments are subject to the successful completion of background investigation including LIVESCAN fingerprinting, and will be required to submit verification of the legal right to work in the United States. Qualification by a medical examination will be required at the time of appointment. After appointment, classified employees must satisfactorily complete a probationary period to be eligible for regular status. In accordance with the Immigration Reform and Control Act of 1986, all new employees must produce proof of eligibility to work in the United States within the first three days of their employment. The City of Escondido participates in E-Verify®. The Loyalty Oath will be administered to all new employees on their first day of hire. New employees hired into positions that require a driver's license must provide proof of a valid California Driver's License of the appropriate class level on their first day of employment. Additional information regarding the essential functions and physical, environmental and communication demands of the position may be obtained from the Human Resources Department. If you require reasonable accommodation in the testing process, such as an alternate means of testing, you must contact the Human Resources Department by the final filing date to complete a Request for Reasonable Accommodation form. The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. Note: Pursuant to California Civil Code section 1786.53, the City of Escondido shall provide to all job candidates a copy of any records of arrest, indictment, conviction, civil judicial action, tax lien or outstanding judgment which was obtained in the course of conducting an evaluation for employment, assignment, and/or promotion. A copy of this information, if received by the City, will be given to candidates within seven days of the City's receipt. VETERANS' PREFERENCE Eligible individuals are those who meet the following criteria: Served in the U.S. armed forces Received an honorable discharge Did not retire from military service Seeking employment with the City of Escondido for the first time. Guard and Reserve active duty for training purposes does not qualify for veterans' preference. Proof of eligibility (copy of DD-214) must be submitted at time of application, or later if the promulgation of the eligibility list will not be delayed. Veterans' preference credit will only be applied to eligible applicants who attained a passing grade (total score exclusive of credit) on the final open examination. ABOUT OUR CITY The City of Escondido is a prominent agricultural, commercial hub and residential center of North San Diego County. Located a short 30-minute drive from the beach, the mountains or downtown San Diego, Escondido residents enjoy the pleasure of a rural lifestyle with all the benefits of suburban living. Escondido is a diverse, vibrant community with many amenities. The city offers attractive homes in a wide range of prices, two lakes, several parks, a sports center, golf courses, restaurants, wineries, shopping centers, a variety of art galleries, entertainment venues, and a state of the art hospital. Established in 1888, the city's rich past brings charm and stability to the community; yet integrated with Escondido's treasured heritage is a progressive future, bright and brimming with promise. EOE The City of Escondido does not discriminate on the basis of race, color, religion, disability, sex, age, national origin, or sexual orientation. We will attempt to reasonably accommodate applicants with disabilities upon request. The City of Escondido offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and life insurance. The Benefits of Choice program offers you a range of benefits. You choose the coverage that is right for you, your family and your budget. Read this e-Guide for an overview of your options, with links to additional details and forms. For a more detailed overview of this benefits package, please visit the Unclassified / Clerical / Technical Benefit Summary.
Mar 09, 2024
Full Time
Summary This position is open until filled. A first review of applications will take place during the week of December 4, 2023. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. Systems Analyst I: $6,368 - $7,740 per month Systems Analyst II: $7,029 - $8,543 per month If you want to join a hard-working team that shares a commitment to keep the City of Escondido safe, clean and efficiently run, consider a career with the City of Escondido. We have an opening for the position of Systems Analyst I/II in our Information Systems Department/Enterprise Software and Web Administration Division. For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's website. Under direction (Systems Analyst I), or general direction (Systems Analyst II), performs a variety of complex systems analysis in the design, implementation, maintenance, and upgrades of information systems and supporting computer hardware and software applications; troubleshoots, analyzes and resolves systems and applications hardware and software problems; and provides technical support and assistance to City information users. Distinguishing Characteristics Systems Analyst I - This is the entry level class in the Systems Analyst series providing technical and analytical support to information systems, computer hardware and software applications, and City information users. Positions at this level are not expected to function with the same amount of program knowledge or skill level as positions allocated to the Systems Analyst II level and exercise less independent discretion and judgment in matters related to work procedures and methods. Incumbents in this class are expected to learn the operating procedures and policies of the work unit under the direction of the Division Manager. Incumbents initially appointed to the Systems Analyst I level may progress to Systems Analyst II after successfully completing one year (12 months) of progressively responsible experience as a Systems Analyst I with the City of Escondido, and achieving the qualifications and departmental requirements established for progression. Systems Analyst II : This is the experienced level class in the Systems Analyst series and is expected to independently perform the full range of technical and analytical support functions with only occasional instruction or assistance. Positions at this level are distinguished from the Systems Analyst I level by the performance of the full range of duties as assigned, working independently, applying well developed technical and analytical knowledge, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. Work is normally reviewed only on completion and for overall results. Positions in this class series are flexibly staffed and positions at the Systems Analyst II level are normally filled by advancement from the Systems Analyst I level. Key Responsibilities The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties form those set forth below to address business needs and changing business practices. General Functions: Performs a variety of complex systems analysis in the design, implementation, maintenance, and upgrades of information systems and supporting computer hardware and software applications; programs new applications or enhances existing programs. Provides various applications development support in response to staff needs including software installation, set-up and configuration, and trouble shooting user problems; maintains existing computer applications by modifying programs or implementing new programs; tests modified programs for possible errors and resolves as needed. Installs, integrates, programs, administers, and maintains a variety of computer operating systems; conducts system performance analysis and tuning; installs and maintains system software, files and structures. Establishes and maintains security guidelines for individual program-level access, password expiration and protection of the City’s computer resources; adds or deletes user access as required. Develops relational database and spatial data interfaces and reports per staff requirements; provides quality assurance services and support for relational database applications. Analyzes computer management information systems to determine needed modifications or new development needs; designs, develops, and implements systems. Maintains and provides support to existing systems; provides technical answers to client requests for information on system use; responds to trouble calls and requests for major or minor systems modifications; tests, debugs and installs programs. Provides assistance in the design and development of new systems; from client requirements, determines methods of integrating and interfacing between existing programs to meet user needs. Performs system maintenance activities of various types on both physical and virtual servers; monitors system performance and disk space; maintains system security; resets application-level user passwords; grants or revokes access to applications. Plans, develops and analyzes additions, changes and enhancements to system software; determines impact to existing systems, and local/wide area networks. Performs technical duties in support of the City’s database systems; develops, documents and maintains the City’s database systems; maintains database security and user access; researches and analyzes new systems and database developments. Responds to requests from users regarding system operations or hardware and software problems; provides solutions to operational problems or refers users to appropriate staff member. Tests and supports a variety of specialized computer hardware, software, components and devices; and provides technical support and assistance to end users. Operates a variety of equipment including workstations, servers (physical and virtual), tablet computers, laptops, and printers. Performs related duties as required. Provides vacation and temporary relief as needed. When Assigned to Public Safety: Performs analytical duties in the development, operation, administration, and support of the City’s public safety information systems including the Computer Aided Dispatch (CAD) System for E9-1-1; Ensures critical police and fire systems function efficiently and effectively on a 24/7 basis; Manages projects related to maintaining and enhancing safety systems; Collaborates with Network team to ensure CJIS and DOJ compliance. Participates in on-call after hours support rotation. QUALIFICATIONS Knowledge of: Operations, services and activities of information systems programs. A variety of application programming languages. Personal computer hardware and software components. Principles and practices of computer science and information systems. Principles and concepts of network technology. Principles and practices of database maintenance and administration. Principles and practices of system testing, analysis and security best practices. Relational database design and methodology. Structured Query Language (SQL). Operational characteristics of a variety of computer systems, networks and associated hardware, software and related components. Methods and techniques used in the installation, troubleshooting and maintenance of application hardware and software. Methods and techniques of evaluating client information and technology requirements. Methods and techniques of using application design and development tools. Database principles and concepts. Principles and practices of customer service. Pertinent Federal, State and local laws, codes and regulations. Ability to: Provide support in the implementation and maintenance of various applications. Perform complex system analysis, design, development, and reporting duties. Respond to and identify user needs and determine resolutions. Identify business process areas needing optimization, and work with users to implement changes. Detect, isolate and resolve application hardware and software problems. Apply a wide variety of applications programming languages. Design, install, configure, and test hardware (physical/virtual) and software applications and programs. Troubleshoot complex hardware and software applications and programs. Evaluate, test, implement, convert to, and support new enterprise applications. Read, interpret and apply complex technical publications, manuals and related documents. Instruct users in the use of City computer systems. Operate a variety of computer systems and equipment. Demonstrate an awareness and appreciation of the cultural diversity of the community. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Keep up-to-date with industry and security best practices. Continue to learn the latest technologies and seek out areas of business process improvement. Minimum Requirements Systems Analyst I/II Education/Training : Equivalent to a Bachelor's degree from an accredited college or university with major course work in computer science, information systems or a related field. Systems Analyst I Experience : Four years (full-time equivalent) of increasingly responsible systems analysis and software applications experience. Additional qualifying experience may be substituted for the required education on a year-for-year basis. Systems Analyst II Experience : One year (full-time equivalent) of experience equivalent to a Systems Analyst I with the City of Escondido. Additional qualifying experience may be substituted for the required education on a year-for-year basis. License or Certificate : Possession of, or the ability to obtain, an appropriate, valid driver's license. Supplemental Information NOTE: For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's web site. The City of Escondido is committed to a drug and alcohol free workplace. All applicants will be subject to fingerprint investigation before a conditional offer of employment is extended. A pre-employment medical examination will be conducted following a conditional offer of employment for all positions. Safety sensitive positions will include a pre-employment drug screen. Positions subject to the Department of Transportation (DOT) regulations will be subject to DOT pre-employment drug testing and random drug and alcohol testing. SELECTION PROCEDURE Applications will be screened and the most qualified candidates will be invited to appear for testing. All positions require the ability to read, write and speak English. Types of tests may include written and/or oral examination, physical agility, practical exam or other appropriate job-related selection process. When testing is completed, candidates will be ranked on an eligibility list in the order of their test score. Selection for appointments is made from names certified on the eligibility list. All appointments are subject to the successful completion of background investigation including LIVESCAN fingerprinting, and will be required to submit verification of the legal right to work in the United States. Qualification by a medical examination will be required at the time of appointment. After appointment, classified employees must satisfactorily complete a probationary period to be eligible for regular status. In accordance with the Immigration Reform and Control Act of 1986, all new employees must produce proof of eligibility to work in the United States within the first three days of their employment. The City of Escondido participates in E-Verify®. The Loyalty Oath will be administered to all new employees on their first day of hire. New employees hired into positions that require a driver's license must provide proof of a valid California Driver's License of the appropriate class level on their first day of employment. Additional information regarding the essential functions and physical, environmental and communication demands of the position may be obtained from the Human Resources Department. If you require reasonable accommodation in the testing process, such as an alternate means of testing, you must contact the Human Resources Department by the final filing date to complete a Request for Reasonable Accommodation form. The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. Note: Pursuant to California Civil Code section 1786.53, the City of Escondido shall provide to all job candidates a copy of any records of arrest, indictment, conviction, civil judicial action, tax lien or outstanding judgment which was obtained in the course of conducting an evaluation for employment, assignment, and/or promotion. A copy of this information, if received by the City, will be given to candidates within seven days of the City's receipt. VETERANS' PREFERENCE Eligible individuals are those who meet the following criteria: Served in the U.S. armed forces Received an honorable discharge Did not retire from military service Seeking employment with the City of Escondido for the first time. Guard and Reserve active duty for training purposes does not qualify for veterans' preference. Proof of eligibility (copy of DD-214) must be submitted at time of application, or later if the promulgation of the eligibility list will not be delayed. Veterans' preference credit will only be applied to eligible applicants who attained a passing grade (total score exclusive of credit) on the final open examination. ABOUT OUR CITY The City of Escondido is a prominent agricultural, commercial hub and residential center of North San Diego County. Located a short 30-minute drive from the beach, the mountains or downtown San Diego, Escondido residents enjoy the pleasure of a rural lifestyle with all the benefits of suburban living. Escondido is a diverse, vibrant community with many amenities. The city offers attractive homes in a wide range of prices, two lakes, several parks, a sports center, golf courses, restaurants, wineries, shopping centers, a variety of art galleries, entertainment venues, and a state of the art hospital. Established in 1888, the city's rich past brings charm and stability to the community; yet integrated with Escondido's treasured heritage is a progressive future, bright and brimming with promise. EOE The City of Escondido does not discriminate on the basis of race, color, religion, disability, sex, age, national origin, or sexual orientation. We will attempt to reasonably accommodate applicants with disabilities upon request. The City of Escondido offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and life insurance. The Benefits of Choice program offers you a range of benefits. You choose the coverage that is right for you, your family and your budget. Read this e-Guide for an overview of your options, with links to additional details and forms. For a more detailed overview of this benefits package, please visit the Unclassified / Clerical / Technical Benefit Summary.
Cal State University (CSU) Long Beach
1250 North Bellflower Boulevard, Long Beach, California 90840, USA
Job Summary The Desktop Support Specialist is a key member of the Unified Technology Support organization, which provides desktop and customer support services for Division of Information Technology supported customer groups. The incumbent is responsible for resolving support requests from customers. This position provides functional administration of enterprise systems including email, listserv, Active Directory, campus print servers, and Mobile Device Management (MDM) tools. Performs customer support services including maintaining computing hardware and software systems by ensuring system proper system functionality, software updates, and resolving technical issues including Campus Computing Account issues. Diagnose, troubleshoot and resolve technical problems, which may include training, consultation, and technical/end-user documentation. The incumbent works in a dynamic, fast-paced environment to provide service in-person, on-line (chat, email, etc.), over the phone, through help desk tickets, and self-service. Key Responsibilities Customer support and advocacy Configure and deploy desktop PCs and software to end users Provide systems support for network resources Maintain library of documentation and inventory of assets Test and evaluate desktop and software Knowledge Skills and Abilities Experience providing support on Windows 7, 8 and 10 desktop operating systems. Experience and proficiency in configuration and deployment of MacOS desktops and laptops. Experience in setting up and configuring Windows Server 2008 and 2012 OS. Familiarity with virtual technology such as VMWare and Hyper-V. Ability to install and maintain Windows workstations. Ability to configure Windows file and print services. Ability to provide desktop support to the division of Administration and Finance. Ability to write technical documentation, implementation plans, and end-user procedures. Ability to install and optimize network access clients, DHCP services, and interface adapters. Ability to install and configure email clients, Internet Browsers, and productivity software. Knowledge of TCP/IP protocols. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence." Education and Experience Equivalent to a bachelor's degree in Computer Science, Information Systems, Educational Technology, Communications, or related technical field required. Two years of related experience preferred Physical Summary Medium work - Job involves lifting heavy-weight objects (20-40 pounds) and/or 20% - 40% of the job involves standing, squatting, kneeling, or walking. May require pushing or pulling objects within the weight limits. Licenses / Certificates A valid CA Driver's License required to driver University's electric cart. Department Information Technology Services Classification Information Technology Consultant - Foundation Compensation Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. CSU Classification Salary Range: $3,713 - $7,149 per month. Benefits Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year. Time Base 1.0 time-base, 40 hours per week. Duration of Appointment This is a regular position. Application Procedures Click Apply Now to complete the CSULB Online Employment Application. PLEASE FILL OUT THE APPLICATION COMPLETELY. It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position. Additional Information A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees. Equal Employment Statement California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. Accommodations We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu . Out of State Employment Policy California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Advertised: Mar 18 2024 Pacific Daylight Time Applications close: Apr 01 2024 Pacific Daylight Time Closing Date/Time:
Mar 19, 2024
Job Summary The Desktop Support Specialist is a key member of the Unified Technology Support organization, which provides desktop and customer support services for Division of Information Technology supported customer groups. The incumbent is responsible for resolving support requests from customers. This position provides functional administration of enterprise systems including email, listserv, Active Directory, campus print servers, and Mobile Device Management (MDM) tools. Performs customer support services including maintaining computing hardware and software systems by ensuring system proper system functionality, software updates, and resolving technical issues including Campus Computing Account issues. Diagnose, troubleshoot and resolve technical problems, which may include training, consultation, and technical/end-user documentation. The incumbent works in a dynamic, fast-paced environment to provide service in-person, on-line (chat, email, etc.), over the phone, through help desk tickets, and self-service. Key Responsibilities Customer support and advocacy Configure and deploy desktop PCs and software to end users Provide systems support for network resources Maintain library of documentation and inventory of assets Test and evaluate desktop and software Knowledge Skills and Abilities Experience providing support on Windows 7, 8 and 10 desktop operating systems. Experience and proficiency in configuration and deployment of MacOS desktops and laptops. Experience in setting up and configuring Windows Server 2008 and 2012 OS. Familiarity with virtual technology such as VMWare and Hyper-V. Ability to install and maintain Windows workstations. Ability to configure Windows file and print services. Ability to provide desktop support to the division of Administration and Finance. Ability to write technical documentation, implementation plans, and end-user procedures. Ability to install and optimize network access clients, DHCP services, and interface adapters. Ability to install and configure email clients, Internet Browsers, and productivity software. Knowledge of TCP/IP protocols. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence." Education and Experience Equivalent to a bachelor's degree in Computer Science, Information Systems, Educational Technology, Communications, or related technical field required. Two years of related experience preferred Physical Summary Medium work - Job involves lifting heavy-weight objects (20-40 pounds) and/or 20% - 40% of the job involves standing, squatting, kneeling, or walking. May require pushing or pulling objects within the weight limits. Licenses / Certificates A valid CA Driver's License required to driver University's electric cart. Department Information Technology Services Classification Information Technology Consultant - Foundation Compensation Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. CSU Classification Salary Range: $3,713 - $7,149 per month. Benefits Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year. Time Base 1.0 time-base, 40 hours per week. Duration of Appointment This is a regular position. Application Procedures Click Apply Now to complete the CSULB Online Employment Application. PLEASE FILL OUT THE APPLICATION COMPLETELY. It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position. Additional Information A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees. Equal Employment Statement California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. Accommodations We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu . Out of State Employment Policy California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Advertised: Mar 18 2024 Pacific Daylight Time Applications close: Apr 01 2024 Pacific Daylight Time Closing Date/Time:
COUNTY OF LAKE, CA
Lake County, California, United States
General Recruitment Information Under general supervision, to provide basic support for the Community Development Department by gathering program and statistical information; to provide program analysis and technical support for eligibility, for employment, and for staff; to analyze and interpret legislation, laws, and regulations, determining the impact on the department's services and functions; to develop and/or contract for staff training; and to do related work as required. Minimum Qualifications Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Education and Experience: Pattern 1: Equivalent to a Bachelor's degree from an accredited four-year college or university. (Supervisor experience or experience providing program management recommendations may be substituted for the required education on a year-for-year basis). OR Pattern 2: One (1) year of experience in a position requiring analysis, interpretation and/or implementation of complex rules and regulations. RETIREMENT - County employees are members of the California Public Employee Retirement system (CalPERS).CalPERS provides a defined benefit pension at retirement for County employees.The pension formulas and employee contribution amounts may vary by bargaining unit, date of hire, prior qualifying service, and classification. Please contact Human Resources for more information. HEALTH AND INSURANCE BENEFITS - Medical, dental, hospital, vision, life and disability coverage is available to employees and their dependents. The County contributes $1,500 of the monthly premiums for the insurance plan options. VACATION ACCRUAL may be adjusted for current city or county government employees. VACATION - 80 hours per year during the first five years of service, 120 hours per year after five years, and additional accruals based on years of service beyond fifteen years. Pro-rated for part-time employees. SICK LEAVE - Accrues at a rate of 96 hours per year. Pro-rated for part-time employees. HOLIDAYS - An average of twelve paid 8-hour holidays per year. Pro-rated for part-time employees. SALARY - Lake County has an adopted salary schedule. The salary range for most classifications is in five increments with a provision for longevity increases. Appointments are normally made at the first step of the salary range. SOCIAL SECURITY - County employees participate in Social Security. CALIFORNIA STATE DISABILITY INSURANCE - SDI is available to some County employees. DEFERRED COMPENSATION PLANS and CREDIT UNION MEMBERSHIPS are available to County employees. Closing Date/Time: 4/11/2024 5:00 PM Pacific
Mar 29, 2024
Full Time
General Recruitment Information Under general supervision, to provide basic support for the Community Development Department by gathering program and statistical information; to provide program analysis and technical support for eligibility, for employment, and for staff; to analyze and interpret legislation, laws, and regulations, determining the impact on the department's services and functions; to develop and/or contract for staff training; and to do related work as required. Minimum Qualifications Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Education and Experience: Pattern 1: Equivalent to a Bachelor's degree from an accredited four-year college or university. (Supervisor experience or experience providing program management recommendations may be substituted for the required education on a year-for-year basis). OR Pattern 2: One (1) year of experience in a position requiring analysis, interpretation and/or implementation of complex rules and regulations. RETIREMENT - County employees are members of the California Public Employee Retirement system (CalPERS).CalPERS provides a defined benefit pension at retirement for County employees.The pension formulas and employee contribution amounts may vary by bargaining unit, date of hire, prior qualifying service, and classification. Please contact Human Resources for more information. HEALTH AND INSURANCE BENEFITS - Medical, dental, hospital, vision, life and disability coverage is available to employees and their dependents. The County contributes $1,500 of the monthly premiums for the insurance plan options. VACATION ACCRUAL may be adjusted for current city or county government employees. VACATION - 80 hours per year during the first five years of service, 120 hours per year after five years, and additional accruals based on years of service beyond fifteen years. Pro-rated for part-time employees. SICK LEAVE - Accrues at a rate of 96 hours per year. Pro-rated for part-time employees. HOLIDAYS - An average of twelve paid 8-hour holidays per year. Pro-rated for part-time employees. SALARY - Lake County has an adopted salary schedule. The salary range for most classifications is in five increments with a provision for longevity increases. Appointments are normally made at the first step of the salary range. SOCIAL SECURITY - County employees participate in Social Security. CALIFORNIA STATE DISABILITY INSURANCE - SDI is available to some County employees. DEFERRED COMPENSATION PLANS and CREDIT UNION MEMBERSHIPS are available to County employees. Closing Date/Time: 4/11/2024 5:00 PM Pacific
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Titles: Finance Budget Analyst I and Finance Budget Analyst II Classification Titles: Administrative Support Analyst I and Administrative Support Analyst II Posting Details Priority Application Deadline (Posting will remain open until filled): Monday, February 5, 2024 @ 11:55pm PST Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under the direction of the Vice President for Budget Planning and Administration (BPA) and with guidance from lead budget analysts, the incumbent is responsible for processing routine fiscal transactions, reviewing and analyzing less complex division and program budgets and projections, and accessing and running fiscal reports from campus and CSU systems. This includes but is not limited to posting budgets, budget transfers, and Interagency Financial Transactions (IFTs), logging and tracking position requests and salary adjustments, and running reports from the Financial Data Warehouse (FDW). The incumbent is also responsible for working collaboratively with other analysts in the budget office to plan and prepare the annual budget, to prepare and review quarterly revenue and expenditure projections, and to review and analyze year-end reports for submission to the Chancellor’s Office FLSA : Exempt (not eligible for overtime compensation) Anticipated Hiring Range : Administrative Support Analyst I $4,500 per month - $4,800 per month; commensurate with the candidate's education, experience, skills, and training. Administrative Support Analyst II $5,273 per month - $5,600 per month; commensurate with the candidate's education, experience, skills, and training. CSU Classification Salary Range : Administrative Support Analyst I $4,379 per month -$7,922 per month Administrative Support Analyst II $5,273 per month -$9,537 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 or 3 Recruitment Type : Regular (Probationary) Time Base : Full-Time Work Hours : 8 am - 5 pm, Monday - Friday. Partial telework schedule may be available after probationary period, subject to management approval. Department Information Budget Planning & Administration (BPA) supports the campus by estimating and allocating the fiscal resources needed by divisions and programs working to achieve student success and implement imperatives. In collaboration with the President's Budget Advisory Committee, BPA facilities a transparent budget development process that considers and makes funding recommendations for the upcoming fiscal year. More specifically, the BPA team analyzes historical and anticipated expenditures, prepares various expense and funding scenarios, and documents budget decisions. BPA also allocates funds in alignment with the approved budget and as received by the Chancellor’s Office, monitors expenses and fund balances throughout the year, and effectuates fund transfers as needed and requested by divisions. In addition, BPA serves as a resource across the campus to analyze and make recommendations on the fiscal impact of decisions, such as developing pro-formas for capital projects, analyzing changes to Category IV and V fees, reviewing the fiscal health of auxiliaries and self-support organizations, and managing position changes. https://www.csus.edu/administration-business-affairs/budget-planning/ Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Required Qualifications Finance Budget Analyst I Education/Experience: Bachelor’s degree in Business Administration or related field, with a concentration in Public or Business Administration, Accounting, or Finance, and/or an equivalent training involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, and practices. Experience with automated financial systems, complex spreadsheets, databases, and database query tools. Proficiency in standard office equipment (i.e. copier, scanner, printers) as well as Microsoft Office Suite (i.e. Excel, Outlook, Word, PowerPoint) Experience performing research, collecting data, analyzing, organizing and applying the data. Knowledge/Skills/Abilities: Strong analytical and problem-solving skills. Demonstrated ability to maintain a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Excellent organizational, prioritization, and multi-tasking skills and ability to work under pressure and meet deadlines. Strong verbal and written communication skills. Excellent interpersonal and customer service skills. Ability to coordinate and maintain cooperative working relationships with individuals at all levels within the University and external constituencies. Strong attention to detail. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Finance Budget Analyst II Education/Experience: Bachelor's degree in Business Administration or related field, with a concentration in public or business administration, Accounting, or Finance and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Progressively responsible experience in budgeting, financials, and/or accounting related fields. Experience with automated financial systems, complex spreadsheets, databases, and/or database query tools. Knowledge/Skills/Abilities: Excellent organizational, prioritization and multi-tasking skills, with the ability to work under pressure and meet deadlines. Strong analytical and problem-solving skills (i.e. complex financial and data analysis, multiple fund sources). Proficiency using standard office software programs (e.g. Microsoft Word, Excel, PowerPoint, Access, and Outlook calendar/email) in a Windows Operating System environment. Strong communication skills. Excellent interpersonal and customer service skills, with the ability to consult, advise and train others (e.g. present and explain budget topics to various constituencies). Ability to monitor and reconcile financial activity, as well as make financial projections and prepare related reports (e.g. budgeting and reconciliation for capital projects, multiple fund sources). Ability to work independently and collaboratively in a diverse environment. Excellent attention to detail and ability to adhere to processes and procedures. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Preferred Qualifications Finance Budget Analyst I Administrative, accounting, or budgeting experience within the California State University system Experience working with CMS/CFS (Common Management Systems, Financial Systems, HR) or other similar software enterprise systems. Knowledge of position management principles and practices Finance Budget Analyst II Experience in a higher education environment, a California public agency, or the California State University institution. Experience using CMS/CFS (Common Management System - Financials, HR) or other similar software enterprise systems. Experience in Position based budgeting and position management. Experience in financial forecasting and data analytics. Documents Needed to Apply Resume and cover letter. Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Jan 22 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Titles: Finance Budget Analyst I and Finance Budget Analyst II Classification Titles: Administrative Support Analyst I and Administrative Support Analyst II Posting Details Priority Application Deadline (Posting will remain open until filled): Monday, February 5, 2024 @ 11:55pm PST Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under the direction of the Vice President for Budget Planning and Administration (BPA) and with guidance from lead budget analysts, the incumbent is responsible for processing routine fiscal transactions, reviewing and analyzing less complex division and program budgets and projections, and accessing and running fiscal reports from campus and CSU systems. This includes but is not limited to posting budgets, budget transfers, and Interagency Financial Transactions (IFTs), logging and tracking position requests and salary adjustments, and running reports from the Financial Data Warehouse (FDW). The incumbent is also responsible for working collaboratively with other analysts in the budget office to plan and prepare the annual budget, to prepare and review quarterly revenue and expenditure projections, and to review and analyze year-end reports for submission to the Chancellor’s Office FLSA : Exempt (not eligible for overtime compensation) Anticipated Hiring Range : Administrative Support Analyst I $4,500 per month - $4,800 per month; commensurate with the candidate's education, experience, skills, and training. Administrative Support Analyst II $5,273 per month - $5,600 per month; commensurate with the candidate's education, experience, skills, and training. CSU Classification Salary Range : Administrative Support Analyst I $4,379 per month -$7,922 per month Administrative Support Analyst II $5,273 per month -$9,537 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 or 3 Recruitment Type : Regular (Probationary) Time Base : Full-Time Work Hours : 8 am - 5 pm, Monday - Friday. Partial telework schedule may be available after probationary period, subject to management approval. Department Information Budget Planning & Administration (BPA) supports the campus by estimating and allocating the fiscal resources needed by divisions and programs working to achieve student success and implement imperatives. In collaboration with the President's Budget Advisory Committee, BPA facilities a transparent budget development process that considers and makes funding recommendations for the upcoming fiscal year. More specifically, the BPA team analyzes historical and anticipated expenditures, prepares various expense and funding scenarios, and documents budget decisions. BPA also allocates funds in alignment with the approved budget and as received by the Chancellor’s Office, monitors expenses and fund balances throughout the year, and effectuates fund transfers as needed and requested by divisions. In addition, BPA serves as a resource across the campus to analyze and make recommendations on the fiscal impact of decisions, such as developing pro-formas for capital projects, analyzing changes to Category IV and V fees, reviewing the fiscal health of auxiliaries and self-support organizations, and managing position changes. https://www.csus.edu/administration-business-affairs/budget-planning/ Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Required Qualifications Finance Budget Analyst I Education/Experience: Bachelor’s degree in Business Administration or related field, with a concentration in Public or Business Administration, Accounting, or Finance, and/or an equivalent training involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, and practices. Experience with automated financial systems, complex spreadsheets, databases, and database query tools. Proficiency in standard office equipment (i.e. copier, scanner, printers) as well as Microsoft Office Suite (i.e. Excel, Outlook, Word, PowerPoint) Experience performing research, collecting data, analyzing, organizing and applying the data. Knowledge/Skills/Abilities: Strong analytical and problem-solving skills. Demonstrated ability to maintain a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Excellent organizational, prioritization, and multi-tasking skills and ability to work under pressure and meet deadlines. Strong verbal and written communication skills. Excellent interpersonal and customer service skills. Ability to coordinate and maintain cooperative working relationships with individuals at all levels within the University and external constituencies. Strong attention to detail. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Finance Budget Analyst II Education/Experience: Bachelor's degree in Business Administration or related field, with a concentration in public or business administration, Accounting, or Finance and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Progressively responsible experience in budgeting, financials, and/or accounting related fields. Experience with automated financial systems, complex spreadsheets, databases, and/or database query tools. Knowledge/Skills/Abilities: Excellent organizational, prioritization and multi-tasking skills, with the ability to work under pressure and meet deadlines. Strong analytical and problem-solving skills (i.e. complex financial and data analysis, multiple fund sources). Proficiency using standard office software programs (e.g. Microsoft Word, Excel, PowerPoint, Access, and Outlook calendar/email) in a Windows Operating System environment. Strong communication skills. Excellent interpersonal and customer service skills, with the ability to consult, advise and train others (e.g. present and explain budget topics to various constituencies). Ability to monitor and reconcile financial activity, as well as make financial projections and prepare related reports (e.g. budgeting and reconciliation for capital projects, multiple fund sources). Ability to work independently and collaboratively in a diverse environment. Excellent attention to detail and ability to adhere to processes and procedures. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Preferred Qualifications Finance Budget Analyst I Administrative, accounting, or budgeting experience within the California State University system Experience working with CMS/CFS (Common Management Systems, Financial Systems, HR) or other similar software enterprise systems. Knowledge of position management principles and practices Finance Budget Analyst II Experience in a higher education environment, a California public agency, or the California State University institution. Experience using CMS/CFS (Common Management System - Financials, HR) or other similar software enterprise systems. Experience in Position based budgeting and position management. Experience in financial forecasting and data analytics. Documents Needed to Apply Resume and cover letter. Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Jan 22 2024 Pacific Standard Time Applications close: Closing Date/Time:
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $93,448 - $124,598 Annual Salary Range for Senior IT Analyst: $98,130 - $130,835 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. About this Recruitment The Office of Information Technology is seeking to fill one position at either the IT Analyst II or Senior IT Analyst level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Mar 05, 2024
Full Time
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $93,448 - $124,598 Annual Salary Range for Senior IT Analyst: $98,130 - $130,835 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. About this Recruitment The Office of Information Technology is seeking to fill one position at either the IT Analyst II or Senior IT Analyst level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $93,448 - $124,598 Annual Salary Range for Senior IT Analyst: $98,130 - $130,835 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. About this Recruitment The Office of Information Technology is seeking to fill one position at either the IT Analyst II or Senior IT Analyst level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Mar 05, 2024
Full Time
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $93,448 - $124,598 Annual Salary Range for Senior IT Analyst: $98,130 - $130,835 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. About this Recruitment The Office of Information Technology is seeking to fill one position at either the IT Analyst II or Senior IT Analyst level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Sonoma County, CA
Santa Rosa, California, United States
Position Information Expand your employee and labor relations career with the County of Sonoma Human Resources Department. Starting salary up to $55.86/hour ($116,586/year) and a competitive total compensation package!* If you’re motivated by building strategic business partnerships, intellectual challenges, negotiation and conflict resolution, working in a fast-paced environment that changes daily, and being part of a supportive team, come join us! We are currently recruiting at the II and III levels for this position, please apply to this and the separate, concurrent recruitment being conducted for Employee and Labor Relations Analyst III i f you are interested in being considered at both levels of this opportunity. What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Bilingual Premium Pay* - An additional $1.50/hour on top of the hourly pay rate for fluent bilingual positions Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education Join Our Team The Human Resources Department (County HR) is a team of 60+ employees who provide human resources and risk management services to the County's 28 departments. These diverse services include benefits, classification plan management, recruitment and examination, countywide training, employee and labor relations, equal employment opportunity, HR information systems, safety, and risk management. Under the leadership of the Director, our mission is to be a trusted strategic partner, providing County departments with HR services that work to effectively recruit, develop, and retain an outstanding workforce committed to providing quality public service. We value customer service, collaboration, professionalism, consistency, proactive planning, flexibility, and innovative problem-solving. County HR is committed to creating a diverse, equitable, and inclusive workplace, where individuals from all backgrounds are welcomed, supported, and empowered to reach their full potential. Our Employee and Labor Relations (ELR) division is a team of 6 highly motivated and solution-driven professionals who strive to provide excellent customer service to the County departments and management we serve. We are supportive and collaborative, working together to successfully research, analyze, and address many difficult and complex employee and labor relations matters. As an ELR Analyst, you will be assigned and work with specific departments to address their employee relations needs by advising and collaborating with County managers regarding rules, regulations, and best practices. You will also: Represent the County and department clients as the chief negotiator in mid-contract meet and confers related to employee safety, policy changes, transferring of bargaining unit work, and work rules Perform in-depth research, gather information from a variety of sources, analyze findings, and provide recommendations for information requests, grievances, mediation, arbitration, and contract negotiations Support management with contract interpretation, conducting discipline and performance management, and processing grievances Identify whether department issues can have widespread consequences across the organization and consult with the Principal ELR Analyst to determine the appropriate recommendation(s) Liaison with unions on employee relations issues and facilitate labor/management committees and other interest-based processes What You Bring While the minimum education and experience requirements vary at the ELR Analyst II and III levels, at either level, our ideal candidate will demonstrate that they can quickly assess problems with a solution-oriented, customer-focused approach, are skilled in negotiations and mediation, and have a unique ability to identify solutions when there seems to be none. They are proficient in current regulations and employee and labor relation best practices and are highly knowledgeable of the principles and practices of public sector labor relations including the Meyers-Milias-Brown Act (MMBA) and Public Employment Relations Board (PERB) rulings. The ideal candidate is also empathetic, tactful, detail-oriented, and: Has excellent communication skills, and can effectively interact with diverse groups of people including staff, department heads, County officials, and union representatives Possesses strong analytical skills, expert judgment, and well-developed critical thinking skills with the ability to see the bigger picture. Is skilled in researching, tracking, analyzing, and interpreting data Has superb organizational skills, including the ability to follow complex policies and procedures while meeting multiple competing deadlines Possesses high-functioning customer service skills and the ability to effectively handle inquiries, coordinate services for various internal and external stakeholders, and maintain collaborative working relationships Has a calm demeanor and does not get flustered in tense situations Diverse lived experiences are valued and p ossession of a Senior Professional Human Resources (SHPR) certification and/or Certified Legal Risk Manager (CLRM) is welcomed. Additionally, a sense of humor is a must! This is a serious position and while the employee and labor relations topics we work with are confidential and support integral services, we find opportunities and reasons to enjoy our time together. While the position’s hours are typically Monday through Friday, from 8:00 am to 5:00 pm and work is performed in an office environment, depending upon operational needs, ELR Analysts must be willing to work extra hours intermittently to complete specific tasks. Bring Your Commitment to Public Service to the County of Sonoma The County of Sonoma is the place to live, grow, and build your career legacy. When you join the County of Sonoma, you'll have the freedom to explore the beauty of our county - its picturesque coastline, majestic redwoods, historic towns, fine dining, award-winning wineries, and a wide variety of entertainment and cultural activities. For additional information about the beauty of our community and the valuable services and support that the County provides our communities, please visit sonomacounty.ca.gov and sonomacountyconnections.org . We are currently recruiting to fill an ELR Analyst position at either the II and/or III levels. This ELR Analyst II employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title of this position is Human Resources Analyst II. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Experience: Training and/or experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally, at least one year of professional experience as a Human Resources Analyst I would provide such opportunity. Education: Academic course work which would provide the opportunity to acquire the knowledge and abilities listed. Normally, substantial course work in public administration, business administration, human resources, political science, psychology or closely related courses would provide such opportunity. License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position is required for most assignments. Knowledge, Skills, and Abilities Working knowledge of: selection and Merit System principles and practices to include employee selection and advancement, classification and compensation, equal employment opportunity and employee/management relations; data research, compilation, and report writing; department rules, policies, procedures and work practices related to job analysis, examination development and management, or other assigned areas of activities; written and oral communications, including language mechanics, syntax and English composition; interview techniques sufficient to efficiently obtain and evaluate information related to employment and compensation matters; computer applications related to work including basic methods of graphic presentations. Ability to: plan and organize research and statistical work related to various aspects of human resources administration such as job analysis, recruitment and examinations, volunteer programs, compensation and negotiations; synthesize information sufficient to produce complete, relevant, accurate, and logical results; apply analytical skills (i.e., discover, clarify and explain interrelationships of parts; examine and evaluate data with reference to criteria, standards and requirements) sufficient to arrive at and explain logical conclusions; apply problem solving skills (i.e., define issues, identify alternative solutions and related consequences, and make a logical decision) sufficient to reach appropriate solutions, take action, document, and complete work in a timely manner; manage a variety of simultaneous work projects or a recruitment and examination caseload sufficient to meet established timetables and commitments; set aside personal values related to differences in sex, cultural and ethnic groups in order to impartially conduct recruitment and examinations, complaint investigations, grievances, classification studies, and participate in negotiations; establish credibility and maintain cooperative working relationships with County management personnel, County employees, and the public in carrying out human resources administrative practices; perform data collection, interpretation and evaluation pertaining to human resources management; communicate ideas and information in a clear, organized, accurate and timely manner; make effective oral presentations before public bodies, community agencies, and other public groups. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: CG HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 4/17/2024 2:30 PM Pacific
Mar 28, 2024
Full Time
Position Information Expand your employee and labor relations career with the County of Sonoma Human Resources Department. Starting salary up to $55.86/hour ($116,586/year) and a competitive total compensation package!* If you’re motivated by building strategic business partnerships, intellectual challenges, negotiation and conflict resolution, working in a fast-paced environment that changes daily, and being part of a supportive team, come join us! We are currently recruiting at the II and III levels for this position, please apply to this and the separate, concurrent recruitment being conducted for Employee and Labor Relations Analyst III i f you are interested in being considered at both levels of this opportunity. What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Bilingual Premium Pay* - An additional $1.50/hour on top of the hourly pay rate for fluent bilingual positions Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education Join Our Team The Human Resources Department (County HR) is a team of 60+ employees who provide human resources and risk management services to the County's 28 departments. These diverse services include benefits, classification plan management, recruitment and examination, countywide training, employee and labor relations, equal employment opportunity, HR information systems, safety, and risk management. Under the leadership of the Director, our mission is to be a trusted strategic partner, providing County departments with HR services that work to effectively recruit, develop, and retain an outstanding workforce committed to providing quality public service. We value customer service, collaboration, professionalism, consistency, proactive planning, flexibility, and innovative problem-solving. County HR is committed to creating a diverse, equitable, and inclusive workplace, where individuals from all backgrounds are welcomed, supported, and empowered to reach their full potential. Our Employee and Labor Relations (ELR) division is a team of 6 highly motivated and solution-driven professionals who strive to provide excellent customer service to the County departments and management we serve. We are supportive and collaborative, working together to successfully research, analyze, and address many difficult and complex employee and labor relations matters. As an ELR Analyst, you will be assigned and work with specific departments to address their employee relations needs by advising and collaborating with County managers regarding rules, regulations, and best practices. You will also: Represent the County and department clients as the chief negotiator in mid-contract meet and confers related to employee safety, policy changes, transferring of bargaining unit work, and work rules Perform in-depth research, gather information from a variety of sources, analyze findings, and provide recommendations for information requests, grievances, mediation, arbitration, and contract negotiations Support management with contract interpretation, conducting discipline and performance management, and processing grievances Identify whether department issues can have widespread consequences across the organization and consult with the Principal ELR Analyst to determine the appropriate recommendation(s) Liaison with unions on employee relations issues and facilitate labor/management committees and other interest-based processes What You Bring While the minimum education and experience requirements vary at the ELR Analyst II and III levels, at either level, our ideal candidate will demonstrate that they can quickly assess problems with a solution-oriented, customer-focused approach, are skilled in negotiations and mediation, and have a unique ability to identify solutions when there seems to be none. They are proficient in current regulations and employee and labor relation best practices and are highly knowledgeable of the principles and practices of public sector labor relations including the Meyers-Milias-Brown Act (MMBA) and Public Employment Relations Board (PERB) rulings. The ideal candidate is also empathetic, tactful, detail-oriented, and: Has excellent communication skills, and can effectively interact with diverse groups of people including staff, department heads, County officials, and union representatives Possesses strong analytical skills, expert judgment, and well-developed critical thinking skills with the ability to see the bigger picture. Is skilled in researching, tracking, analyzing, and interpreting data Has superb organizational skills, including the ability to follow complex policies and procedures while meeting multiple competing deadlines Possesses high-functioning customer service skills and the ability to effectively handle inquiries, coordinate services for various internal and external stakeholders, and maintain collaborative working relationships Has a calm demeanor and does not get flustered in tense situations Diverse lived experiences are valued and p ossession of a Senior Professional Human Resources (SHPR) certification and/or Certified Legal Risk Manager (CLRM) is welcomed. Additionally, a sense of humor is a must! This is a serious position and while the employee and labor relations topics we work with are confidential and support integral services, we find opportunities and reasons to enjoy our time together. While the position’s hours are typically Monday through Friday, from 8:00 am to 5:00 pm and work is performed in an office environment, depending upon operational needs, ELR Analysts must be willing to work extra hours intermittently to complete specific tasks. Bring Your Commitment to Public Service to the County of Sonoma The County of Sonoma is the place to live, grow, and build your career legacy. When you join the County of Sonoma, you'll have the freedom to explore the beauty of our county - its picturesque coastline, majestic redwoods, historic towns, fine dining, award-winning wineries, and a wide variety of entertainment and cultural activities. For additional information about the beauty of our community and the valuable services and support that the County provides our communities, please visit sonomacounty.ca.gov and sonomacountyconnections.org . We are currently recruiting to fill an ELR Analyst position at either the II and/or III levels. This ELR Analyst II employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title of this position is Human Resources Analyst II. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Experience: Training and/or experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally, at least one year of professional experience as a Human Resources Analyst I would provide such opportunity. Education: Academic course work which would provide the opportunity to acquire the knowledge and abilities listed. Normally, substantial course work in public administration, business administration, human resources, political science, psychology or closely related courses would provide such opportunity. License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position is required for most assignments. Knowledge, Skills, and Abilities Working knowledge of: selection and Merit System principles and practices to include employee selection and advancement, classification and compensation, equal employment opportunity and employee/management relations; data research, compilation, and report writing; department rules, policies, procedures and work practices related to job analysis, examination development and management, or other assigned areas of activities; written and oral communications, including language mechanics, syntax and English composition; interview techniques sufficient to efficiently obtain and evaluate information related to employment and compensation matters; computer applications related to work including basic methods of graphic presentations. Ability to: plan and organize research and statistical work related to various aspects of human resources administration such as job analysis, recruitment and examinations, volunteer programs, compensation and negotiations; synthesize information sufficient to produce complete, relevant, accurate, and logical results; apply analytical skills (i.e., discover, clarify and explain interrelationships of parts; examine and evaluate data with reference to criteria, standards and requirements) sufficient to arrive at and explain logical conclusions; apply problem solving skills (i.e., define issues, identify alternative solutions and related consequences, and make a logical decision) sufficient to reach appropriate solutions, take action, document, and complete work in a timely manner; manage a variety of simultaneous work projects or a recruitment and examination caseload sufficient to meet established timetables and commitments; set aside personal values related to differences in sex, cultural and ethnic groups in order to impartially conduct recruitment and examinations, complaint investigations, grievances, classification studies, and participate in negotiations; establish credibility and maintain cooperative working relationships with County management personnel, County employees, and the public in carrying out human resources administrative practices; perform data collection, interpretation and evaluation pertaining to human resources management; communicate ideas and information in a clear, organized, accurate and timely manner; make effective oral presentations before public bodies, community agencies, and other public groups. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: CG HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 4/17/2024 2:30 PM Pacific
City of McKinney, TX
McKinney, Texas, United States
Summary RESUME IS REQUIRED AS PART OF THE APPLICATION PROCESS. WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named “The #1 Best Place to Live in America.” Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That’s why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high-performance organization (HPO). SUMMARY OF POSITION The Asset Management Analyst Oversees the methods for collecting, analyzing, and interpreting data. Creates and maintains complex statistical reports, dashboards, and maps using various software including ESRI and Cityworks to effectively support decision-making; develops and coordinates data collection related to the Public Works strategic plan, work prioritization, and the day-to-day operations including water, wastewater, streets, environmental services, facilities maintenance, drainage, and other public works functions. When assigned to Asset Management Analyst II The position is differentiated from the Asset Management Analyst, Level One position through the use of Cityworks including the development of Cityworks dashboards and resolving issues within the Cityworks platform. When assigned to Asset Management Analyst III This position is differentiated from the Asset Management Analyst, Level Two position through the use of software such as Wincan and ArcGIS Insights and Business Analyst as well as the ability to work as a Cityworks Domain Administrator. When assigned to Asset Management Analyst IV This position is differentiated from the Asset Management Analyst, Level Three position through the use of ArcGIS Pro for advanced modeling and analysis. GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Maintain regular and reliable attendance. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. Essential Functions/Knowledge, Skills, & Abilities ESSENTIAL DUTIES AND RESPONSIBILITIES When Assigned to Asset Management Analyst I Performs editing, updating, and output of GIS data into various formats (maps, reports, and graphs) utilizing ESRI ArcGIS Enterprise applications. Assists in data gathering, performs and completes routine quality checks to identify any disparities or missing data/metadata. Assists in updating as-built sheet hyperlinks when needed. Evaluates and provides assessments of Public Works assets throughout their lifecycle by transforming and integrating new and existing data, develop data collection plans using various methods, new technology, documenting processes, and performing change management when needed to support departments strategic goals. Develops procedures for data visualization to standardize processes and workflows, aid in decision-making, and support asset management strategies. Assists with strategic planning, research, studies, and special projects of varying duration, size, and complexity. Collects, objectively analyzes, and interprets statistical data. Provides Public Works with the appropriate tools to monitor assets and provides necessary data and information to support data-driven decision making. Interfaces effectively with all levels of the organization; responds to requests from end users, managers, and team members to define and improve business processes. Works with teams during all phases of a project life cycle including the collection of data and analysis, design, build, test, train, deploy, and provide continuous support thorough the use of ESRI ArcGIS Enterprise applications; ArcGIS Desktop and ArcGIS Pro analysis tools and extensions, Cityworks asset management software, and Crystal reports or other business intelligence reporting tools. Remains up to date on new technology and best practices by attending trainings and conferences. Serves as backup to System Administrator. When Assigned to Asset Management Analyst II Duties of Asset Management Analyst I carry over, in addition to: Creates, edits and updates dashboards/queries within Cityworks (Dashboard Management). Analyzes, troubleshoots, and resolves Cityworks application problems and assists in resolving technical issues as domain administrator. Assists in developing functional system workflows by creating service request, work order, and Inspection templates to assist in proper data collection as a domain administrator. When Assigned to Asset Management Analyst III Duties of Asset Management Analyst II carry over, in addition to: Exports Wincan data as a shapefile to ArcGIS with the ability to identify any disparities between both data sets and makes corrections when needed. Designs dashboards utilizing ArcGIS Insights, Business Analyst and other ESRI software. Trains others how to edit attributes in Cityworks. Uses multiple ESRI modules to develop informative data visualizations. Uses ArcGIS Pro Basic license. When Assigned to Asset Management Analyst IV Duties of Asset Management Analyst III carry over, in addition to: Uses ArcGIS Pro Basic and Advanced License. OTHER JOB FUNCTIONS: Ability to embrace and embody the city’s core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City’s core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Ability to exercise judgment, decisiveness and creativity in situations involving evaluation of information against measurable or verifiable criteria. Understands emerging concepts and maintaining data with accuracy and precision, with the ability to identify errors, and inaccuracies. Must possess the initiative to manage multiple tasks independently with little direct supervision Required Qualifications MINIMUM QUALIFICATIONS Any work related experience resulting in acceptable proficiency levels in the below Minimum Qualifications may be an acceptable substitute for the below specified education and experience requirements. When Assigned to Asset Management Analyst I Bachelor’s Degreein geography or GIS supplemented by 1 year experience and/or training utilizing ESRI ArcGIS applications. Proficient in the use of ESRI ArcGIS and related extensions and Microsoft Office Products, business intelligence software, and asset management software. When Assigned to Asset Management Analyst II Bachelor’s Degreein geography or GIS supplemented by 3 years’ experience and/or training utilizing ESRI ArcGIS applications and 1 year experience with Cityworks troubleshooting technical issues as an administrator. Proficient in the use of ESRI ArcGIS and related extensions and Microsoft Office Products, business intelligence software, and asset management software. When Assigned to Asset Management Analyst III Bachelor’s Degreein geography or GIS supplemented by 5 years’ experience and/or training utilizing ESRI ArcGIS applications; 2 years Wincan or Cityworks Domain Administrator experience and 1 year experience with Cityworks troubleshooting technical issues as an administrator. Proficient in the use of ESRI ArcGIS and related extensions and Microsoft Office Products, business intelligence software, and asset management software. NASSCO certification or ArcGIS Pro basic training course required. When Assigned to Asset Management Analyst IV Bachelor’s Degreein geography or GIS supplemented by 7 years’ experience and/or training utilizing ESRI ArcGIS applications; 2 years Wincan or Cityworks Domain Administrator experience and 1 year experience with Cityworks troubleshooting technical issues as an administrator. Proficient in the use of ESRI ArcGIS and related extensions and Microsoft Office Products, business intelligence software, and asset management software. NASSCO certification or intermediate and advanced ArcGIS Pro training courses required. 2 years’ experience utilizing two of the following ArcGIS Pro advanced analysis tools. ESRI ArcGIS Pro and other ESRI analysis tools to create 2D, 3D, and 4D modeling (including utility modeling). ArcGIS Pro to design and display live feeds. ArcGIS IPS to enhance dispatching. ArcGIS Indoors floor plan modeling. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. Must have Class C Texas Driver’s License. Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing, and/or pulling of objects and materials of light weight (25 pounds). Tasks may involve extended periods of time at a keyboard or workstation. Some tasks require visual and sound perception and discrimination and oral communications ability. WORK ENVIRONMENT There is limited exposure to environmental conditions. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. The City offers a full complement of benefits: Health Insurance Medical, Dental, Vision Insurance Health Savings Account (HSA), Flexible Spending Medical and Childcare Account (FSA) Mental Health Care and Employee Assistance Program (EAP) City-paid and VoluntaryLifeInsurance City-paid and VoluntaryLong Term Disability Insurance Supplemental Insurance through Aflac Additional Benefits Legal Services through Legal Shield Tuition Reimbursement (up to $10,000 per year) Wellness Program (earn up to $600 per year) Retirement Texas Municipal Retirement System (TMRS) Mandatory 7% employee contribution City match 2:1 5 year vesting Retire after 20 years of service, or age 60 with 5 years of service 457(b) Deferred Compensation Plans Paid Time Off (PTO) Paid Vacation (80 hours per year for new hires; tieredincreases after 2 yrs) Sick Leave (135 hours per year for yourself and immediate family) Paid Parental Leave (80 hours for birth, adoption, or placement of a child in foser care) Ten Paid Holidays Personal Day Optional compensatory time for hourly employees Compensatory time for salaried employees For more detailed information, please see the City of McKinney's summary of benefits . Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Summary RESUME IS REQUIRED AS PART OF THE APPLICATION PROCESS. WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named “The #1 Best Place to Live in America.” Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That’s why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high-performance organization (HPO). SUMMARY OF POSITION The Asset Management Analyst Oversees the methods for collecting, analyzing, and interpreting data. Creates and maintains complex statistical reports, dashboards, and maps using various software including ESRI and Cityworks to effectively support decision-making; develops and coordinates data collection related to the Public Works strategic plan, work prioritization, and the day-to-day operations including water, wastewater, streets, environmental services, facilities maintenance, drainage, and other public works functions. When assigned to Asset Management Analyst II The position is differentiated from the Asset Management Analyst, Level One position through the use of Cityworks including the development of Cityworks dashboards and resolving issues within the Cityworks platform. When assigned to Asset Management Analyst III This position is differentiated from the Asset Management Analyst, Level Two position through the use of software such as Wincan and ArcGIS Insights and Business Analyst as well as the ability to work as a Cityworks Domain Administrator. When assigned to Asset Management Analyst IV This position is differentiated from the Asset Management Analyst, Level Three position through the use of ArcGIS Pro for advanced modeling and analysis. GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Maintain regular and reliable attendance. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. Essential Functions/Knowledge, Skills, & Abilities ESSENTIAL DUTIES AND RESPONSIBILITIES When Assigned to Asset Management Analyst I Performs editing, updating, and output of GIS data into various formats (maps, reports, and graphs) utilizing ESRI ArcGIS Enterprise applications. Assists in data gathering, performs and completes routine quality checks to identify any disparities or missing data/metadata. Assists in updating as-built sheet hyperlinks when needed. Evaluates and provides assessments of Public Works assets throughout their lifecycle by transforming and integrating new and existing data, develop data collection plans using various methods, new technology, documenting processes, and performing change management when needed to support departments strategic goals. Develops procedures for data visualization to standardize processes and workflows, aid in decision-making, and support asset management strategies. Assists with strategic planning, research, studies, and special projects of varying duration, size, and complexity. Collects, objectively analyzes, and interprets statistical data. Provides Public Works with the appropriate tools to monitor assets and provides necessary data and information to support data-driven decision making. Interfaces effectively with all levels of the organization; responds to requests from end users, managers, and team members to define and improve business processes. Works with teams during all phases of a project life cycle including the collection of data and analysis, design, build, test, train, deploy, and provide continuous support thorough the use of ESRI ArcGIS Enterprise applications; ArcGIS Desktop and ArcGIS Pro analysis tools and extensions, Cityworks asset management software, and Crystal reports or other business intelligence reporting tools. Remains up to date on new technology and best practices by attending trainings and conferences. Serves as backup to System Administrator. When Assigned to Asset Management Analyst II Duties of Asset Management Analyst I carry over, in addition to: Creates, edits and updates dashboards/queries within Cityworks (Dashboard Management). Analyzes, troubleshoots, and resolves Cityworks application problems and assists in resolving technical issues as domain administrator. Assists in developing functional system workflows by creating service request, work order, and Inspection templates to assist in proper data collection as a domain administrator. When Assigned to Asset Management Analyst III Duties of Asset Management Analyst II carry over, in addition to: Exports Wincan data as a shapefile to ArcGIS with the ability to identify any disparities between both data sets and makes corrections when needed. Designs dashboards utilizing ArcGIS Insights, Business Analyst and other ESRI software. Trains others how to edit attributes in Cityworks. Uses multiple ESRI modules to develop informative data visualizations. Uses ArcGIS Pro Basic license. When Assigned to Asset Management Analyst IV Duties of Asset Management Analyst III carry over, in addition to: Uses ArcGIS Pro Basic and Advanced License. OTHER JOB FUNCTIONS: Ability to embrace and embody the city’s core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City’s core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Ability to exercise judgment, decisiveness and creativity in situations involving evaluation of information against measurable or verifiable criteria. Understands emerging concepts and maintaining data with accuracy and precision, with the ability to identify errors, and inaccuracies. Must possess the initiative to manage multiple tasks independently with little direct supervision Required Qualifications MINIMUM QUALIFICATIONS Any work related experience resulting in acceptable proficiency levels in the below Minimum Qualifications may be an acceptable substitute for the below specified education and experience requirements. When Assigned to Asset Management Analyst I Bachelor’s Degreein geography or GIS supplemented by 1 year experience and/or training utilizing ESRI ArcGIS applications. Proficient in the use of ESRI ArcGIS and related extensions and Microsoft Office Products, business intelligence software, and asset management software. When Assigned to Asset Management Analyst II Bachelor’s Degreein geography or GIS supplemented by 3 years’ experience and/or training utilizing ESRI ArcGIS applications and 1 year experience with Cityworks troubleshooting technical issues as an administrator. Proficient in the use of ESRI ArcGIS and related extensions and Microsoft Office Products, business intelligence software, and asset management software. When Assigned to Asset Management Analyst III Bachelor’s Degreein geography or GIS supplemented by 5 years’ experience and/or training utilizing ESRI ArcGIS applications; 2 years Wincan or Cityworks Domain Administrator experience and 1 year experience with Cityworks troubleshooting technical issues as an administrator. Proficient in the use of ESRI ArcGIS and related extensions and Microsoft Office Products, business intelligence software, and asset management software. NASSCO certification or ArcGIS Pro basic training course required. When Assigned to Asset Management Analyst IV Bachelor’s Degreein geography or GIS supplemented by 7 years’ experience and/or training utilizing ESRI ArcGIS applications; 2 years Wincan or Cityworks Domain Administrator experience and 1 year experience with Cityworks troubleshooting technical issues as an administrator. Proficient in the use of ESRI ArcGIS and related extensions and Microsoft Office Products, business intelligence software, and asset management software. NASSCO certification or intermediate and advanced ArcGIS Pro training courses required. 2 years’ experience utilizing two of the following ArcGIS Pro advanced analysis tools. ESRI ArcGIS Pro and other ESRI analysis tools to create 2D, 3D, and 4D modeling (including utility modeling). ArcGIS Pro to design and display live feeds. ArcGIS IPS to enhance dispatching. ArcGIS Indoors floor plan modeling. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. Must have Class C Texas Driver’s License. Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing, and/or pulling of objects and materials of light weight (25 pounds). Tasks may involve extended periods of time at a keyboard or workstation. Some tasks require visual and sound perception and discrimination and oral communications ability. WORK ENVIRONMENT There is limited exposure to environmental conditions. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. The City offers a full complement of benefits: Health Insurance Medical, Dental, Vision Insurance Health Savings Account (HSA), Flexible Spending Medical and Childcare Account (FSA) Mental Health Care and Employee Assistance Program (EAP) City-paid and VoluntaryLifeInsurance City-paid and VoluntaryLong Term Disability Insurance Supplemental Insurance through Aflac Additional Benefits Legal Services through Legal Shield Tuition Reimbursement (up to $10,000 per year) Wellness Program (earn up to $600 per year) Retirement Texas Municipal Retirement System (TMRS) Mandatory 7% employee contribution City match 2:1 5 year vesting Retire after 20 years of service, or age 60 with 5 years of service 457(b) Deferred Compensation Plans Paid Time Off (PTO) Paid Vacation (80 hours per year for new hires; tieredincreases after 2 yrs) Sick Leave (135 hours per year for yourself and immediate family) Paid Parental Leave (80 hours for birth, adoption, or placement of a child in foser care) Ten Paid Holidays Personal Day Optional compensatory time for hourly employees Compensatory time for salaried employees For more detailed information, please see the City of McKinney's summary of benefits . Closing Date/Time: Continuous