Communications Director
City of Pflugerville, TX
Please follow this link to view the formal brochure: https://www.affionpublic.com/position/communications-director-city-of-pflugerville-tx/
About Pflugerville, TX
Pflugerville, Texas is a vibrant, growing community and the second-largest city in Travis County next to the state capital of Austin. The City covers more than 23 square miles and offers beautiful trails, diverse shopping options and high-quality schools. Over the last decade, the City’s considerable growth rate has created abundant cultural, entertainment and recreational opportunities. Pflugerville’s more than 74,000 residents enjoy living “where quality meets life.”
Pflugerville is growing rapidly as evidenced by a 187% population growth since 2000 and more than $1B in capital improvement projects planned within the next 5 years. The City has also had an influx of large employers. Most recently, the City opened its doors to an Amazon Fulfillment Center, Costco, Living Spaces Fulfillment Center and Baylor Scott & White Hospital.
Pflugerville’s qualities have been recognized and honored with several awards and accolades. In 2020, Pflugerville ranked #70 on Livability’s top 100 places to live for small to mid-size cities. The City has earned Scenic City recognition from Scenic Texas because of its model standards for design and development of public roadways, beautiful trails and continuous efforts to diversify the urban forest and streetscapes. In 2014, Pflugerville was ranked the 20th best small city to live in by Money Magazine.
City Government
The City of Pflugerville was incorporated in 1965 and operates under a Home Rule Charter with a Council-Manager form of government. The City Council is comprised of a Mayor and six (6) Councilmembers elected at-large on a non-partisan basis for staggered, three-year terms.
The City Council, as policy makers, appoints a City Manager to manage the day-to-day operations.
The City Manager is responsible for administering the affairs of the City in accordance with City Council policies and federal and state laws in all matters including the City’s utilities, finance, human resources, public works, planning, engineering, building, police, parks & recreation, library and several other departments with 426 fulltime employees and an operating budget of $126 million.
The Position
Under general administrative direction, this position establishes, manages and implements effective communications and public involvement strategies to provide timely, accurate, and understandable information to the community. The Communications Director is responsible for overseeing and coordinating citywide communications messages and public information programs, expanding communication resources for outreach to the city and residents using existing and new technology and media, and overseeing the implementation of citywide information programs. The Communications Director must apply a significant degree of initiative and independent judgment, as the Director interfaces frequently with City management, City Council, the media and other City staff to present recommendations and administer public information programs.
Essential Functions and Responsibilities:
Supervise communications division and oversee coordination of messages via Pf Connect communications channels including the city website, social media accounts, video and special events.
Continuously evaluate effectiveness of communications campaigns and coordinate ongoing city messaging with clear information to the public.
Advise members of the City Manager’s Office (CMO), Mayor, City Council and top management staff on communications strategies, policies, procedures and issues.
Coordinate implementation of the city’s communications plan and link communications initiatives to the City Council’s Strategic Plan and goals.
Develop, facilitate and assist with implementing strategic approaches to emerging issues.
Oversee the coordination of design, production and distribution of city publications to heighten awareness of city services, programs and initiatives ensuring all materials follow city branding and key messaging.
Assist other departments with communications strategies. In an emergency, serves in Emergency Operations Center and provides emergency message support.
Manage and coordinate cable access channel content, including public service announcement notices, Pflugerville Pfocus scripts and filming, and promotional videos.
Serves on county-wide communications teams to assist with Travis and Williamson County regional communications efforts.
Attend, represent and/or coordinate with CMO at community functions, open houses, community meetings, civic organizations, and governmental groups; prepare and present presentations regarding city programs.
Work with CMO, staff, and City Council on communication strategies such as coordinating plans, and writing columns, letters, and speeches, and communication programs.
Attend conferences, trainings, and other meetings to stay current with successful practices in communications, engagement and learn new skills.
Knowledge and Skills
Knowledge of public opinion research techniques and various methods of application in governmental issues
Knowledge of print, electronic, radio/television, and social media used to distribute public information
Knowledge of Public Information Act, its application and compliance requirements.
Knowledge of best practices related to crisis communication and emergency operations.
Skill of word processing, spreadsheet, website development, and data inquiry software.
The Ideal Candidate
The ideal candidate will be a strategic communications professional who can develop and execute communication plans. This person should have extensive experience with social media, news media, and crisis communication; experience working in a high-growth City will be a definite asset.
The ideal candidate must have exceptional interpersonal skills, and the ability to establish and maintain relationships with City Council, City Management, the general public, and the news media. Advanced written and oral communication skills will be imperative, as well as strong collaboration and team building skills.
Education and Experience Qualified applicants will have a Bachelor’s Degree in Public Relations, Communications, or a related field, in addition to 7+ year’s progressively responsible experience in communications; 5+ years’ experience in a writing-intensive position, and 5+ years supervisory experience, preferably in related function or government. Demonstrated experience working with print, broadcast and internet-based media is required. A Certified Public Communicator or Master’s Degree in Communications, Public Administration or similar field is preferred.
Salary The City of Pflugerville offers a competitive salary commensurate with qualifications and
experience. The position also includes employer paid healthcare, dental, vision, and life insurance. The City has 11 paid holidays per year with 24 hours of personal holiday leave, along with 12 days of sick and 15 days of vacation time.
The City participates in Texas Municipal Retirement System (TMRS) at an employee deposit rate of 7% with a City match of 2:1 and five (5) year vesting. The City also offers additional retirement
options through MissionSquare Retirement (formerly ICMA-RC). Relocation assistance may be
available.
How to Apply Interested applicants should forward a cover letter and resume to:
resumes@affionpublic.com
Reference: PACD
Affion Public
PO Box 794
Hershey, PA 17033
888.321.4922
www.affionpublic.com
**The deadline to receive resumes is May 15, 2023**
The City of Pflugerville is an Equal Employment Opportunity Employer.
Mar 05, 2024
Full Time
Communications Director
City of Pflugerville, TX
Please follow this link to view the formal brochure: https://www.affionpublic.com/position/communications-director-city-of-pflugerville-tx/
About Pflugerville, TX
Pflugerville, Texas is a vibrant, growing community and the second-largest city in Travis County next to the state capital of Austin. The City covers more than 23 square miles and offers beautiful trails, diverse shopping options and high-quality schools. Over the last decade, the City’s considerable growth rate has created abundant cultural, entertainment and recreational opportunities. Pflugerville’s more than 74,000 residents enjoy living “where quality meets life.”
Pflugerville is growing rapidly as evidenced by a 187% population growth since 2000 and more than $1B in capital improvement projects planned within the next 5 years. The City has also had an influx of large employers. Most recently, the City opened its doors to an Amazon Fulfillment Center, Costco, Living Spaces Fulfillment Center and Baylor Scott & White Hospital.
Pflugerville’s qualities have been recognized and honored with several awards and accolades. In 2020, Pflugerville ranked #70 on Livability’s top 100 places to live for small to mid-size cities. The City has earned Scenic City recognition from Scenic Texas because of its model standards for design and development of public roadways, beautiful trails and continuous efforts to diversify the urban forest and streetscapes. In 2014, Pflugerville was ranked the 20th best small city to live in by Money Magazine.
City Government
The City of Pflugerville was incorporated in 1965 and operates under a Home Rule Charter with a Council-Manager form of government. The City Council is comprised of a Mayor and six (6) Councilmembers elected at-large on a non-partisan basis for staggered, three-year terms.
The City Council, as policy makers, appoints a City Manager to manage the day-to-day operations.
The City Manager is responsible for administering the affairs of the City in accordance with City Council policies and federal and state laws in all matters including the City’s utilities, finance, human resources, public works, planning, engineering, building, police, parks & recreation, library and several other departments with 426 fulltime employees and an operating budget of $126 million.
The Position
Under general administrative direction, this position establishes, manages and implements effective communications and public involvement strategies to provide timely, accurate, and understandable information to the community. The Communications Director is responsible for overseeing and coordinating citywide communications messages and public information programs, expanding communication resources for outreach to the city and residents using existing and new technology and media, and overseeing the implementation of citywide information programs. The Communications Director must apply a significant degree of initiative and independent judgment, as the Director interfaces frequently with City management, City Council, the media and other City staff to present recommendations and administer public information programs.
Essential Functions and Responsibilities:
Supervise communications division and oversee coordination of messages via Pf Connect communications channels including the city website, social media accounts, video and special events.
Continuously evaluate effectiveness of communications campaigns and coordinate ongoing city messaging with clear information to the public.
Advise members of the City Manager’s Office (CMO), Mayor, City Council and top management staff on communications strategies, policies, procedures and issues.
Coordinate implementation of the city’s communications plan and link communications initiatives to the City Council’s Strategic Plan and goals.
Develop, facilitate and assist with implementing strategic approaches to emerging issues.
Oversee the coordination of design, production and distribution of city publications to heighten awareness of city services, programs and initiatives ensuring all materials follow city branding and key messaging.
Assist other departments with communications strategies. In an emergency, serves in Emergency Operations Center and provides emergency message support.
Manage and coordinate cable access channel content, including public service announcement notices, Pflugerville Pfocus scripts and filming, and promotional videos.
Serves on county-wide communications teams to assist with Travis and Williamson County regional communications efforts.
Attend, represent and/or coordinate with CMO at community functions, open houses, community meetings, civic organizations, and governmental groups; prepare and present presentations regarding city programs.
Work with CMO, staff, and City Council on communication strategies such as coordinating plans, and writing columns, letters, and speeches, and communication programs.
Attend conferences, trainings, and other meetings to stay current with successful practices in communications, engagement and learn new skills.
Knowledge and Skills
Knowledge of public opinion research techniques and various methods of application in governmental issues
Knowledge of print, electronic, radio/television, and social media used to distribute public information
Knowledge of Public Information Act, its application and compliance requirements.
Knowledge of best practices related to crisis communication and emergency operations.
Skill of word processing, spreadsheet, website development, and data inquiry software.
The Ideal Candidate
The ideal candidate will be a strategic communications professional who can develop and execute communication plans. This person should have extensive experience with social media, news media, and crisis communication; experience working in a high-growth City will be a definite asset.
The ideal candidate must have exceptional interpersonal skills, and the ability to establish and maintain relationships with City Council, City Management, the general public, and the news media. Advanced written and oral communication skills will be imperative, as well as strong collaboration and team building skills.
Education and Experience Qualified applicants will have a Bachelor’s Degree in Public Relations, Communications, or a related field, in addition to 7+ year’s progressively responsible experience in communications; 5+ years’ experience in a writing-intensive position, and 5+ years supervisory experience, preferably in related function or government. Demonstrated experience working with print, broadcast and internet-based media is required. A Certified Public Communicator or Master’s Degree in Communications, Public Administration or similar field is preferred.
Salary The City of Pflugerville offers a competitive salary commensurate with qualifications and
experience. The position also includes employer paid healthcare, dental, vision, and life insurance. The City has 11 paid holidays per year with 24 hours of personal holiday leave, along with 12 days of sick and 15 days of vacation time.
The City participates in Texas Municipal Retirement System (TMRS) at an employee deposit rate of 7% with a City match of 2:1 and five (5) year vesting. The City also offers additional retirement
options through MissionSquare Retirement (formerly ICMA-RC). Relocation assistance may be
available.
How to Apply Interested applicants should forward a cover letter and resume to:
resumes@affionpublic.com
Reference: PACD
Affion Public
PO Box 794
Hershey, PA 17033
888.321.4922
www.affionpublic.com
**The deadline to receive resumes is May 15, 2023**
The City of Pflugerville is an Equal Employment Opportunity Employer.
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Director of Marketing and Communications Administrator Level II This position is an MPP II in the California State University Management Personnel Plan (MPP), reporting to the MPP IV. SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department College of Professional & Global Education (CPaGE) Appointment Type At Will Time Base Full Time (1.0) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $8,334.00 - $10,000.00 monthly ($100,008.00 - $120,000.00 Annually) Salary is commensurate with experience. Position Summary This position reports to the Dean and is responsible for strategic planning, implementation, budget, and metrics of all marketing functions across all platforms to increase enrollments in CPaGE's domestic, professional, and international programs. The Director of Marketing and Communications will supervise and develop a team, including, but not limited to, a web programmer, web programming specialist and social media content specialist, that is collaborative, creative and accountable. Position Information Marketing Leadership Manage, develop, and implement strategy and initiatives that promote and grow all CPaGE programs across all media (e.g., social, print, website). Create an annual marketing plan with measurable outcomes and review quarterly. Work in concert with the Dean and leadership team to determine the strategies and tactics that drive the creation and distribution of traditional, digital, and other marketing efforts. Build and launch campaigns based on the agreed upon strategies and tactics. Establish and manage an annual marketing budget. Employ analytics and follow-up research to determine which avenues provide the most return for a limited marketing budget. Determine target markets, audiences, and media through research, focus groups and other methods to continually increase CPaGE’s enrollment and branding awareness. Build creative briefs and positional strategies, marketing plans and other guiding documents that set the goals and objectives for each campaign/project and that outline and track a clear set of deliverables. Determine sustainable and effective ways to work with divisions across the college to help them build high-quality, targeted, affordable, and on-brand efforts to reach their specific needs within the CPaGE overall marketing strategy. Establish a common language and talking points for leadership and staff to employ when presenting CPaGE’s mission, vision, and goals. Report out regularly to college staff, leadership and other stakeholders via email and presentations. Develop a consistent CPaGE graphic style that aligns with university guidelines. Managerial Manage and develop a productive, collaborative and outcomes driven marketing team. Supervise the marketing department staff and mentor professional development. Model effective communication strategies and provide coaching as needed. Administrative/Cross-Campus Collaboration Develop productive relationships with SF State Strategic Marketing and Communications and other SF State departments as needed to realize marketing goals. Align CPaGE marketing initiatives with the university’s strategic initiatives and priorities. Secure affordable and effective marketing opportunities for the CPaGE by developing solid relationships with available outlets and a continually expanding understanding of the options becoming available. Oversee campaign deliverables in a project management system to ensure timeline, approvals and budget are met. Manage CRM (customer relationship management) software and lead implementation of same. Manage multiple workflows, priorities and projects simultaneously. Stay informed of and ensures industry best practices and outcomes that support the goals, brand, image, and mission of CPaGE across all media channels. Other Duties as Assigned Minimum Qualifications Bachelor’s degree in business administration, marketing, or similar field. 5 years of strategic marketing experience in higher education with a proven track record of results. 5 years of managerial experience. Demonstrated, excellent people skills. Demonstrated, excellent communication skills. Demonstrated, excellent project management skills. Preferred Qualifications Master’s degree in business administration or similar field. Experience managing staff in a represented environment. Knowledge of CSU procedures and relevant policies. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Jan 25 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Director of Marketing and Communications Administrator Level II This position is an MPP II in the California State University Management Personnel Plan (MPP), reporting to the MPP IV. SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department College of Professional & Global Education (CPaGE) Appointment Type At Will Time Base Full Time (1.0) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $8,334.00 - $10,000.00 monthly ($100,008.00 - $120,000.00 Annually) Salary is commensurate with experience. Position Summary This position reports to the Dean and is responsible for strategic planning, implementation, budget, and metrics of all marketing functions across all platforms to increase enrollments in CPaGE's domestic, professional, and international programs. The Director of Marketing and Communications will supervise and develop a team, including, but not limited to, a web programmer, web programming specialist and social media content specialist, that is collaborative, creative and accountable. Position Information Marketing Leadership Manage, develop, and implement strategy and initiatives that promote and grow all CPaGE programs across all media (e.g., social, print, website). Create an annual marketing plan with measurable outcomes and review quarterly. Work in concert with the Dean and leadership team to determine the strategies and tactics that drive the creation and distribution of traditional, digital, and other marketing efforts. Build and launch campaigns based on the agreed upon strategies and tactics. Establish and manage an annual marketing budget. Employ analytics and follow-up research to determine which avenues provide the most return for a limited marketing budget. Determine target markets, audiences, and media through research, focus groups and other methods to continually increase CPaGE’s enrollment and branding awareness. Build creative briefs and positional strategies, marketing plans and other guiding documents that set the goals and objectives for each campaign/project and that outline and track a clear set of deliverables. Determine sustainable and effective ways to work with divisions across the college to help them build high-quality, targeted, affordable, and on-brand efforts to reach their specific needs within the CPaGE overall marketing strategy. Establish a common language and talking points for leadership and staff to employ when presenting CPaGE’s mission, vision, and goals. Report out regularly to college staff, leadership and other stakeholders via email and presentations. Develop a consistent CPaGE graphic style that aligns with university guidelines. Managerial Manage and develop a productive, collaborative and outcomes driven marketing team. Supervise the marketing department staff and mentor professional development. Model effective communication strategies and provide coaching as needed. Administrative/Cross-Campus Collaboration Develop productive relationships with SF State Strategic Marketing and Communications and other SF State departments as needed to realize marketing goals. Align CPaGE marketing initiatives with the university’s strategic initiatives and priorities. Secure affordable and effective marketing opportunities for the CPaGE by developing solid relationships with available outlets and a continually expanding understanding of the options becoming available. Oversee campaign deliverables in a project management system to ensure timeline, approvals and budget are met. Manage CRM (customer relationship management) software and lead implementation of same. Manage multiple workflows, priorities and projects simultaneously. Stay informed of and ensures industry best practices and outcomes that support the goals, brand, image, and mission of CPaGE across all media channels. Other Duties as Assigned Minimum Qualifications Bachelor’s degree in business administration, marketing, or similar field. 5 years of strategic marketing experience in higher education with a proven track record of results. 5 years of managerial experience. Demonstrated, excellent people skills. Demonstrated, excellent communication skills. Demonstrated, excellent project management skills. Preferred Qualifications Master’s degree in business administration or similar field. Experience managing staff in a represented environment. Knowledge of CSU procedures and relevant policies. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Jan 25 2024 Pacific Standard Time Applications close: Closing Date/Time:
Stanislaus State
1 University Circle, Turlock, California 95382, USA
Position Summary (Classified as: Public Affairs/Communications Specialist III) Full-time position available on or after May 6, 2024 for Strategic Enrollment Management Department. The Marketing and Communications Specialist is integral to the effective implementation of strategic communication initiatives within the Enrollment Management department. The incumbent is responsible for developing and executing comprehensive communication strategies, foster partnerships across campus, analyzes data to inform decision-making, and integrates technology to enhance outreach efforts. Leading a team in social media management and overseeing data analysis and visualization, the incumbent will ensure consistent messaging and engagement with prospective and current students. With a focus on optimizing communication channels and promoting student success, this position plays a crucial role in advancing the university's enrollment goals and supporting the overall mission of the university. Job Duties Duties include but are not limited to: Manage, develop and deploy communication campaigns across multiple platforms to engage prospects, applicants, accepted students, and enrolled cohorts, aligning with Enrollment Management and university strategic plans. Develop themes and concepts in collaboration with enrollment management directors. • Create and oversee the creation of communication materials, ensuring accuracy, consistency, and alignment with strategic goals. Offer expert guidance and carry out the tasks related to communication platforms and best practices, including CMS, email software, CRMs, and others. Review and enhance Enrollment Management websites and messaging for accuracy, ease of use, and currency. Collaborate with Communication and Public Affairs on university-wide student success campaigns. Partner with Campus Success offices and campus departments to onboard new students strategically and provide support for registration and financial aid processes. Actively participate in division and campuswide committees contributing to communication and programmatic efforts. Maintain an interactive social media presence across platforms such as Facebook, Instagram, TikTok, and YouTube. Engage with students daily to provide important updates on dates, deadlines, support programs, and services. Develop strategies to optimize Enrollment Management departmental websites as ongoing information resources. Ensure consistency in tone, voice, and information conveyed across all communication channels. Analyze data to identify student patterns and trends, informing communication strategies and enrollment initiatives. Make recommendations to the AVP based on data assessments for areas of improvement in communication content, strategies, and delivery methods. Assess new technologies and communication strategies to enhance effectiveness, including chat, text messaging, and others. Develop and maintain a virtual communications toolkit with templates suitable for various platforms. Utilize Google Analytics to track and assess website activity and effectiveness. Lead and mentor a team of student assistants in communication projects, graphics design, and outreach activities. Ensure compliance with Federal copyright laws in all communications involving images, music, and intellectual property. Other duties as assigned. Minimum Qualifications Education : Completion of a college degree, which includes relevant coursework in the field, and up to two years of related professional or technical experience. In addition, strong written and verbal communication skills with a solid foundation in grammar, spelling, and the composition of various communication vehicles are essential to initial entry to this classification. Preferred Qualifications Bachelor's degree in Communications, Marketing, Public Relations, or related field. Minimum of 2 years of experience in strategic communications, preferably in a higher education setting. Additional certifications or training in communication, marketing, or related fields are a plus. Experience developing and implementing communication strategies across multiple platforms, including social media, email, and websites. Familiarity with customer relationship management (CRM) systems and communication platforms (e.g., Slate CRM, Constant Contact). Experience with website management and optimization techniques, including knowledge of content management systems (CMS) and web analytics tools such as Google Analytics. Knowledge, Skills, Abilities Comprehensive and in-depth knowledge of communication, public affairs, media and/or marketing theories and concepts in order to develop and execute communication strategies and plans to promote and position the university. Expert knowledge of university communication objectives and ability to translate them into effective communication and media campaigns. Ability to understand issues from a broad, strategic perspective. Thorough knowledge of applicable copyright and other laws pertaining to publications and the news media. Ability to effectively manage media relations and apply effective media strategies and techniques. Demonstrated ability to market story concepts to university officials and media outlets. Comprehensive knowledge of marketing and research techniques and methods. Ability to use market research to enhance the impact of communication strategies and campaigns. Working knowledge of appropriate use of statistical techniques. Expert networking and interpersonal skills including strong consultative and persuasive skills to work with internal and external constituents and the media. Expert writing and editorial skills. Demonstrated organizational skills. Salary Range Anticipated salary will be $4,611 - $5,072 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. (Full range: $4,611 - $8,342 per month) Compensation & Benefits Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to (Bargaining Unit: 9) Benefits Summary: CSU Employee Benefit Summary How to Apply To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page. Applications will be processed in accordance with Article 9.3 of the CSU/CSUEU Memorandum of Understanding. Preference will be given to qualified individuals currently employed at CSU Stanislaus in bargaining units 2, 5, 7, and 9 except when it is determined that it is necessary to appoint outside applicants to meet the best interest of the campus by obtaining specialized skills and abilities not available from current employees. Application Deadline OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER MARCH 26, 2024 (Applications received after the screening date will be considered at the discretion of the university.) Criminal Background Clearance Notice Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Additional Information Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form . CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California. The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE Advertised: Mar 11 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 11, 2024
Position Summary (Classified as: Public Affairs/Communications Specialist III) Full-time position available on or after May 6, 2024 for Strategic Enrollment Management Department. The Marketing and Communications Specialist is integral to the effective implementation of strategic communication initiatives within the Enrollment Management department. The incumbent is responsible for developing and executing comprehensive communication strategies, foster partnerships across campus, analyzes data to inform decision-making, and integrates technology to enhance outreach efforts. Leading a team in social media management and overseeing data analysis and visualization, the incumbent will ensure consistent messaging and engagement with prospective and current students. With a focus on optimizing communication channels and promoting student success, this position plays a crucial role in advancing the university's enrollment goals and supporting the overall mission of the university. Job Duties Duties include but are not limited to: Manage, develop and deploy communication campaigns across multiple platforms to engage prospects, applicants, accepted students, and enrolled cohorts, aligning with Enrollment Management and university strategic plans. Develop themes and concepts in collaboration with enrollment management directors. • Create and oversee the creation of communication materials, ensuring accuracy, consistency, and alignment with strategic goals. Offer expert guidance and carry out the tasks related to communication platforms and best practices, including CMS, email software, CRMs, and others. Review and enhance Enrollment Management websites and messaging for accuracy, ease of use, and currency. Collaborate with Communication and Public Affairs on university-wide student success campaigns. Partner with Campus Success offices and campus departments to onboard new students strategically and provide support for registration and financial aid processes. Actively participate in division and campuswide committees contributing to communication and programmatic efforts. Maintain an interactive social media presence across platforms such as Facebook, Instagram, TikTok, and YouTube. Engage with students daily to provide important updates on dates, deadlines, support programs, and services. Develop strategies to optimize Enrollment Management departmental websites as ongoing information resources. Ensure consistency in tone, voice, and information conveyed across all communication channels. Analyze data to identify student patterns and trends, informing communication strategies and enrollment initiatives. Make recommendations to the AVP based on data assessments for areas of improvement in communication content, strategies, and delivery methods. Assess new technologies and communication strategies to enhance effectiveness, including chat, text messaging, and others. Develop and maintain a virtual communications toolkit with templates suitable for various platforms. Utilize Google Analytics to track and assess website activity and effectiveness. Lead and mentor a team of student assistants in communication projects, graphics design, and outreach activities. Ensure compliance with Federal copyright laws in all communications involving images, music, and intellectual property. Other duties as assigned. Minimum Qualifications Education : Completion of a college degree, which includes relevant coursework in the field, and up to two years of related professional or technical experience. In addition, strong written and verbal communication skills with a solid foundation in grammar, spelling, and the composition of various communication vehicles are essential to initial entry to this classification. Preferred Qualifications Bachelor's degree in Communications, Marketing, Public Relations, or related field. Minimum of 2 years of experience in strategic communications, preferably in a higher education setting. Additional certifications or training in communication, marketing, or related fields are a plus. Experience developing and implementing communication strategies across multiple platforms, including social media, email, and websites. Familiarity with customer relationship management (CRM) systems and communication platforms (e.g., Slate CRM, Constant Contact). Experience with website management and optimization techniques, including knowledge of content management systems (CMS) and web analytics tools such as Google Analytics. Knowledge, Skills, Abilities Comprehensive and in-depth knowledge of communication, public affairs, media and/or marketing theories and concepts in order to develop and execute communication strategies and plans to promote and position the university. Expert knowledge of university communication objectives and ability to translate them into effective communication and media campaigns. Ability to understand issues from a broad, strategic perspective. Thorough knowledge of applicable copyright and other laws pertaining to publications and the news media. Ability to effectively manage media relations and apply effective media strategies and techniques. Demonstrated ability to market story concepts to university officials and media outlets. Comprehensive knowledge of marketing and research techniques and methods. Ability to use market research to enhance the impact of communication strategies and campaigns. Working knowledge of appropriate use of statistical techniques. Expert networking and interpersonal skills including strong consultative and persuasive skills to work with internal and external constituents and the media. Expert writing and editorial skills. Demonstrated organizational skills. Salary Range Anticipated salary will be $4,611 - $5,072 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. (Full range: $4,611 - $8,342 per month) Compensation & Benefits Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to (Bargaining Unit: 9) Benefits Summary: CSU Employee Benefit Summary How to Apply To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page. Applications will be processed in accordance with Article 9.3 of the CSU/CSUEU Memorandum of Understanding. Preference will be given to qualified individuals currently employed at CSU Stanislaus in bargaining units 2, 5, 7, and 9 except when it is determined that it is necessary to appoint outside applicants to meet the best interest of the campus by obtaining specialized skills and abilities not available from current employees. Application Deadline OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER MARCH 26, 2024 (Applications received after the screening date will be considered at the discretion of the university.) Criminal Background Clearance Notice Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Additional Information Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form . CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California. The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE Advertised: Mar 11 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary The University Web and User Experience Designer works under the general direction of the Assistant Director of Web Development and receives art direction from the Senior Director of Creative Strategy in partnership with Director of Digital Marketing and Communications. This position is a key member of the communications team responsible for the visual design of the sjsu.edu website. The incumbent continually develops and designs the look and feel driving the San José State University web presence; integrates user experience design best practices; and contributes to content strategy. The position is responsible for the design and maintenance methods, production and visual development of the sjsu.edu homepage and news pages, top-level pages within the site map, all pages and sites managed by University Communications and Marketing and enterprise-wide web. The incumbent also provides consultation, assistance and web development/design support to other university departments as appropriate. Key Responsibilities Support the core SJSU website with continually updated graphics, multimedia and visual user-interface improvements. Support the visual development of communications outlets including the university’s social media pages, SJSU NewsCenter, Washington Square digital magazine, and various university webpages per key initiatives/projects. Design web interfaces and collaborates with the communications team and other stakeholders on the development of interface pattern libraries. Apply universal design principles ensuring accessibility of digital content and applications. Contribute to web project planning, strategy and documentation. Collaborate with developers on components requiring development, scripting and programming. Collaborate with technical and creative contributors to coordinate changes to SJSU’s interface design patterns and templates. Create web and interface concept sketches, flows, wireframes, mockups, and prototypes to support the design process. Conduct user research using formal and informal methods, interpret user needs, gather requirements by consulting stakeholders, analyze web analytics, and assess current interfaces. Align content strategy initiatives with user experience project plans. Work closely with the digital and creative team on content sourcing, requirements, taxonomies, and metadata. Knowledge, Skills & Abilities Knowledge of content management systems, WordPress templates and email marketing tools Knowledge of universal design principles and web accessibility standards Knowledge of HTML, CSS and CMS systems Strong graphic design skills and artistic ability to translate communication needs into design Knowledge of interface, photo and graphic design software Comprehensive knowledge of visual design principles as applied to online media Ability to maintain effective working relationships with writers, photographers, and programmers, as well as with colleagues of all technical abilities from none to robust Ability to communicate with constituents in a professional and respectful manner Ability to understand university level curriculum concepts and convey them graphically Knowledge of experience designing and crafting user experiences that are responsive Ability to sketch or prototype interactions and design concepts Knowledge of user research techniques and usability testing Knowledge of combining key research findings to create personas, use cases, and user journeys Knowledge of web analytics software Required Qualifications Bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study Three years of experience supporting information systems and technology Preferred Qualifications Experience with interface, photo and graphic design software Experience wireframing and prototyping interactions and design concepts Experience with HTML/CSS and WordPress Compensation Classification: Information Technology Consultant - Career Anticipated Hiring Range: $6,167/month - $7,000/month CSU Salary Range: $4,678/month - $11,547/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: September 12, 2023 through September 25, 2023 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). #LI-RC1 Advertised: Sep 12 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary The University Web and User Experience Designer works under the general direction of the Assistant Director of Web Development and receives art direction from the Senior Director of Creative Strategy in partnership with Director of Digital Marketing and Communications. This position is a key member of the communications team responsible for the visual design of the sjsu.edu website. The incumbent continually develops and designs the look and feel driving the San José State University web presence; integrates user experience design best practices; and contributes to content strategy. The position is responsible for the design and maintenance methods, production and visual development of the sjsu.edu homepage and news pages, top-level pages within the site map, all pages and sites managed by University Communications and Marketing and enterprise-wide web. The incumbent also provides consultation, assistance and web development/design support to other university departments as appropriate. Key Responsibilities Support the core SJSU website with continually updated graphics, multimedia and visual user-interface improvements. Support the visual development of communications outlets including the university’s social media pages, SJSU NewsCenter, Washington Square digital magazine, and various university webpages per key initiatives/projects. Design web interfaces and collaborates with the communications team and other stakeholders on the development of interface pattern libraries. Apply universal design principles ensuring accessibility of digital content and applications. Contribute to web project planning, strategy and documentation. Collaborate with developers on components requiring development, scripting and programming. Collaborate with technical and creative contributors to coordinate changes to SJSU’s interface design patterns and templates. Create web and interface concept sketches, flows, wireframes, mockups, and prototypes to support the design process. Conduct user research using formal and informal methods, interpret user needs, gather requirements by consulting stakeholders, analyze web analytics, and assess current interfaces. Align content strategy initiatives with user experience project plans. Work closely with the digital and creative team on content sourcing, requirements, taxonomies, and metadata. Knowledge, Skills & Abilities Knowledge of content management systems, WordPress templates and email marketing tools Knowledge of universal design principles and web accessibility standards Knowledge of HTML, CSS and CMS systems Strong graphic design skills and artistic ability to translate communication needs into design Knowledge of interface, photo and graphic design software Comprehensive knowledge of visual design principles as applied to online media Ability to maintain effective working relationships with writers, photographers, and programmers, as well as with colleagues of all technical abilities from none to robust Ability to communicate with constituents in a professional and respectful manner Ability to understand university level curriculum concepts and convey them graphically Knowledge of experience designing and crafting user experiences that are responsive Ability to sketch or prototype interactions and design concepts Knowledge of user research techniques and usability testing Knowledge of combining key research findings to create personas, use cases, and user journeys Knowledge of web analytics software Required Qualifications Bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study Three years of experience supporting information systems and technology Preferred Qualifications Experience with interface, photo and graphic design software Experience wireframing and prototyping interactions and design concepts Experience with HTML/CSS and WordPress Compensation Classification: Information Technology Consultant - Career Anticipated Hiring Range: $6,167/month - $7,000/month CSU Salary Range: $4,678/month - $11,547/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: September 12, 2023 through September 25, 2023 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). #LI-RC1 Advertised: Sep 12 2023 Pacific Daylight Time Applications close: Closing Date/Time:
California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Co-Director, Center for the Advancement of Reading and Writing . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $12,395 per month, commensurate with qualifications and experience. The salary range for this classification is $6,563 to $21,066 per month. Classification Administrator III Position Information The California State University, Office of the Chancellor, is seeking a Co-Director, Center for the Advancement of Reading and Writing to be responsible for leading and managing the Center and ensuring that its stated mission is accomplished. The Co-Director provides leadership and support to CSU education programs in the area of literacy. The Co-Director is also responsible for directing statewide academic preparation efforts to ensure literacy development of California’s PK-12 students, facilitating their success in college. This includes providing leadership and overall administration of the CSU college preparatory Expository Reading and Writing Curriculum (ERWC) which is widely adopted in CA high schools. Responsibilities Under the general direction of the Assistant Vice Chancellor, Educator and Leadership Programs , the Co-Director, Center for the Advancement of Reading and Writing will perform duties as outlined below: The Center Co-Director provides visionary leadership, plans, coordinates and evaluates the programs and activities of the Center for the Advancement of Reading and Writing (CAR-W). This includes extensive collaboration with the Faculty CAR-W Co-Director related to Center goals, managing Center staff, and associated faculty and special consultants. Collaborate closely with the Faculty Co-Director of the CAR-W Center, to achieve the mission and goals of the Center. This includes: -Facilitate the work of the Council of Faculty Representatives to the CAR-W and the CAR-W Advisory Board. -Facilitate resource sharing and communications with CSU literacy faculty and other stakeholder groups through website, listserves, publications and documents, social media, and other channels. -Facilitate literacy development in educator preparation in partnership with CSU programs. -As directed by the Assistant Vice Chancellor, coordinates meetings, convenes taskforces, and organizes events for CSU faculty and K-12 partners related to literacy instruction. The Center Co-Director directs professional learning for the Expository Reading and Writing Curriculum (ERWC): -Co-coordinate efforts of the ERWC Steering Committee with the ERWC Steering Committee Chair. -Coordinate ERWC efforts with the California County Superintendents and local county offices of education, and the University of California Office of the President. -Facilitate the work of CSU and school district professional learning facilitators. -Develop partnerships with K-12 partners around academic preparation for PK-12 students. -Support CSU Early Assessment Program coordinators about ERWC professional learning. -Oversee the review and distribution of curriculum materials. -Oversee communications through the website and other channels. -Prepare and monitor the ERWC budgets and contracts. -Plan and oversee ERWC professional learning events, workshops, webinars, and conferences. -Oversee data systems tracking school and teacher participation in ERWC professional learning. -Coordinate teacher leadership activities. Develop and support cooperative state-wide intersegmental efforts to improve academic preparation and English Language Arts and literacy: -This includes serving as the Chancellor’s Office liaison to various statewide groups including the Commission on Teacher Credentialing, California Department of Education, California County Superintendents, etc. in areas related to literacy. Develop and Support Grant and Funding Opportunities: -Coordinating with education partners on grants and other funding opportunities. In addition to the above, the Director will carry out other assignments at the request of Academic and Student Affairs and the Assistant Vice Chancellor of Educator and Leadership Programs. Qualifications This position requires: -Master’s degree in Education, Curriculum and Instruction, Literacy or a related field from an accredited university. -Three or more years of experience teaching in PK-12. -Three or more years of administrative experience in higher education, state or county educational institution, and/or non-profit at the level of Department Chair or equivalent, or higher. -Specialized knowledge and experience in literacy instruction at the PK-12 and higher education levels. -Demonstrated experience of successful activities to foster diversity, equity, and inclusive environments in PK-12/higher education settings. -Experience with educator preparation, clinical coaching, and/or credentialing processes. -Demonstrated experience working collaboratively with state agencies, county offices of education, school districts, University faculty, and/or other educational agencies . -Experience in managing department or program budgets. -Ability to analyze documents and prepare written position papers and reports. -Excellent organizational skills and ability to independently handle a number of tasks. -Demonstrated exceptional communication and interpersonal skills. -Ability to facilitate an effective and supportive working environment for staff. Preferred Qualifications -Doctoral degree and/or a K-12 administrative credential preferred. -A record of teaching and scholarship in higher education. -Expertise and experience in designing and implementing programs of professional learning for practicing PK-12 teachers and leaders. -Familiarity with projects and grants funded by organizations and foundations. -Familiarity with program design, implementation, and evaluation skills. Application Period Priority consideration will be given to candidates who apply by January 8, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Oct 11 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Co-Director, Center for the Advancement of Reading and Writing . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $12,395 per month, commensurate with qualifications and experience. The salary range for this classification is $6,563 to $21,066 per month. Classification Administrator III Position Information The California State University, Office of the Chancellor, is seeking a Co-Director, Center for the Advancement of Reading and Writing to be responsible for leading and managing the Center and ensuring that its stated mission is accomplished. The Co-Director provides leadership and support to CSU education programs in the area of literacy. The Co-Director is also responsible for directing statewide academic preparation efforts to ensure literacy development of California’s PK-12 students, facilitating their success in college. This includes providing leadership and overall administration of the CSU college preparatory Expository Reading and Writing Curriculum (ERWC) which is widely adopted in CA high schools. Responsibilities Under the general direction of the Assistant Vice Chancellor, Educator and Leadership Programs , the Co-Director, Center for the Advancement of Reading and Writing will perform duties as outlined below: The Center Co-Director provides visionary leadership, plans, coordinates and evaluates the programs and activities of the Center for the Advancement of Reading and Writing (CAR-W). This includes extensive collaboration with the Faculty CAR-W Co-Director related to Center goals, managing Center staff, and associated faculty and special consultants. Collaborate closely with the Faculty Co-Director of the CAR-W Center, to achieve the mission and goals of the Center. This includes: -Facilitate the work of the Council of Faculty Representatives to the CAR-W and the CAR-W Advisory Board. -Facilitate resource sharing and communications with CSU literacy faculty and other stakeholder groups through website, listserves, publications and documents, social media, and other channels. -Facilitate literacy development in educator preparation in partnership with CSU programs. -As directed by the Assistant Vice Chancellor, coordinates meetings, convenes taskforces, and organizes events for CSU faculty and K-12 partners related to literacy instruction. The Center Co-Director directs professional learning for the Expository Reading and Writing Curriculum (ERWC): -Co-coordinate efforts of the ERWC Steering Committee with the ERWC Steering Committee Chair. -Coordinate ERWC efforts with the California County Superintendents and local county offices of education, and the University of California Office of the President. -Facilitate the work of CSU and school district professional learning facilitators. -Develop partnerships with K-12 partners around academic preparation for PK-12 students. -Support CSU Early Assessment Program coordinators about ERWC professional learning. -Oversee the review and distribution of curriculum materials. -Oversee communications through the website and other channels. -Prepare and monitor the ERWC budgets and contracts. -Plan and oversee ERWC professional learning events, workshops, webinars, and conferences. -Oversee data systems tracking school and teacher participation in ERWC professional learning. -Coordinate teacher leadership activities. Develop and support cooperative state-wide intersegmental efforts to improve academic preparation and English Language Arts and literacy: -This includes serving as the Chancellor’s Office liaison to various statewide groups including the Commission on Teacher Credentialing, California Department of Education, California County Superintendents, etc. in areas related to literacy. Develop and Support Grant and Funding Opportunities: -Coordinating with education partners on grants and other funding opportunities. In addition to the above, the Director will carry out other assignments at the request of Academic and Student Affairs and the Assistant Vice Chancellor of Educator and Leadership Programs. Qualifications This position requires: -Master’s degree in Education, Curriculum and Instruction, Literacy or a related field from an accredited university. -Three or more years of experience teaching in PK-12. -Three or more years of administrative experience in higher education, state or county educational institution, and/or non-profit at the level of Department Chair or equivalent, or higher. -Specialized knowledge and experience in literacy instruction at the PK-12 and higher education levels. -Demonstrated experience of successful activities to foster diversity, equity, and inclusive environments in PK-12/higher education settings. -Experience with educator preparation, clinical coaching, and/or credentialing processes. -Demonstrated experience working collaboratively with state agencies, county offices of education, school districts, University faculty, and/or other educational agencies . -Experience in managing department or program budgets. -Ability to analyze documents and prepare written position papers and reports. -Excellent organizational skills and ability to independently handle a number of tasks. -Demonstrated exceptional communication and interpersonal skills. -Ability to facilitate an effective and supportive working environment for staff. Preferred Qualifications -Doctoral degree and/or a K-12 administrative credential preferred. -A record of teaching and scholarship in higher education. -Expertise and experience in designing and implementing programs of professional learning for practicing PK-12 teachers and leaders. -Familiarity with projects and grants funded by organizations and foundations. -Familiarity with program design, implementation, and evaluation skills. Application Period Priority consideration will be given to candidates who apply by January 8, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Oct 11 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Reporting to the Associate Vice President of Alumni and Community Engagement, the Senior Director for Annual Giving oversees the development, management and evaluation of strategic and tactical long-/short-term program plans and budgets for a comprehensive annual giving program. The incumbent directs communications, services and solicitation activities that engage and encourage participation of alumni, students, faculty, staff, parents and friends of the university to successfully increase annual philanthropic support while advancing the greater development and campaign goals of University Advancement. The Senior Director actively participates in the development and implementation of communications, programs and events to engage and connect alumni with the university. In support of activities to further pipeline development, the position maintains a target portfolio of leadership annual giving prospects and conducts personal solicitation efforts; manages the gift renewal process and fosters relationships with key constituencies. The incumbent fosters the growth of best practices and leads the investigation and adoption of new solicitation methods and channels. Key Responsibilities Oversee all annual giving programs such as SJSU Fund, college and unit appeals, faculty/staff, senior gift, recent graduates, parent and special programs, and related alumni and donor relations programs Provide leadership, oversight and direction to the Leadership Annual Giving program, including timely review of portfolios and establishing metrics to evaluate performance/success Develop annual giving and alumni/donor relations strategies that support the greater University Advancement, and university, mission and campaign goals Create, implement and evaluate comprehensive annual and multi-year plans that engages prospects and new donors, acquires new donors, retains current donors and renews past donors Devise and manage annual giving stewardship processes and activities to enhance alumni and donor relations and increase engagement and support Formulate and execute strategies for the effective use of a variety of outreach and communication methods and solicitation channels including direct marketing, e-giving, crowdfunding, text messaging, telemarketing and social media; investigate and adopt new methods and channels for engagement Build strong working relationships and partnerships with key University Advancement and campus constituents Develop, analyze and present informational and statistical/financial reports to unit, division, campus administration, volunteer boards and others Participate actively in Alumni Engagement, campus and community events and functions Contribute to Alumni Engagement, University Advancement and university communications and marketing; integrate key university messages and initiatives into annual giving messaging and solicitations as appropriate Serve as a liaison to the broader university community and external and community groups to share information about annual giving Maintain a portfolio of 50 leadership Annual Giving prospects with a focus on higher capacity leadership level annual donors Achieve a high rate of renewal and upgrades among this portfolio, making appropriate referrals to the Major Gifts team, Planned Giving team Complete contact reports, proposal tracks and other prospect maintenance tasks in accordance with University Advancement procedures and policies Participate in staff, functional and strategy meetings including prospect review and overall Development/fundraising sessions; attend conferences, seminars and professional training as appropriate Provide leadership, related to annual giving strategies, tactics and plans, to the Development and University Advancement teams and other campus units; advise and train unit, department and division staff Knowledge, Skills & Abilities Knowledge of the theories, principles and practices of fundraising for higher education and superior knowledge of the best practices within the annual giving field Demonstrated ability to design, implement and evaluate a comprehensive annual giving program, establishing goals and objectives that translate into operating plans and appropriate staff assignments and resource allocation Strong verbal communications skills and demonstrated ability to write clearly and persuasively; professional and congenial demeanor, high level of motivation, integrity and commitment Proven interpersonal skills and the ability to work with a diverse constituency and all levels of the organization; ability to work independently and in a collaborative team environment; demonstrated ability to build and maintain relationships High level of initiative, attention to detail and organization skills; ability to successfully direct multiple projects on tight deadlines and under pressure Ability to define and solve problems in both a strategic and tactical manner; collect data, establish facts and draw valid conclusions; use good judgment in making logical and sound decisions Knowledge of the needs and interests of alumni, prospects and donors in order to develop relationships between them and the university Demonstrated spirit of flexibility and a strong customer service ethic Ability to provide direction, and to motivate, develop and educate professional and support staff through communication, modeling appropriate behavior, optimism and high achievement Knowledge of data management and analysis techniques, database management and gift processing Openness to new ideas and their implementation. Ability to react and adapt to changing situations appropriately. Ability to represent the university to external constituents and articulate fundraising goals to the public and establish relationships with members of the community; work effectively with internal constituents across all levels including staff, faculty and administrators. Demonstrated knowledge of the fundaments of budgeting and reporting. Ability to work effectively in a large, fast-paced, complex and dynamic organization. Must be able to work weekend and evenings when assigned Ability to communicate with constituents in a professional and respectful manner Required Qualifications Bachelor’s Degree from an accredited institution Five years of work experience with either marketing, communication or fundraising or a combination, for higher education fundraising, campaigns, alumni and\or annual giving. Experience with integration of the annual fund into an organizations greater fundraising goals and ability to be flexible in working independently as well as collaboratively with Development units Excellent computer skills including Microsoft Word, software tools Experience working independently, and in collaboration with other staff, handling multiple diverse projects Excellent written communications skills Preferred Qualifications Knowledge and proven success in fundraising and campaigns and an analytical ability to recognize opportunities and prioritize them to attain goals Experience with integration of the annual fund into an organizations’ greater fundraising goals Leadership, managerial, and supervisory skills and a track record of success in leading and mentoring a staff of fundraising professionals Compensation Classification: Administrator III Anticipated Hiring Range: Up to $10,417/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: January 18, 2024 through February 4, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment, and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third-party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Jan 18 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary Reporting to the Associate Vice President of Alumni and Community Engagement, the Senior Director for Annual Giving oversees the development, management and evaluation of strategic and tactical long-/short-term program plans and budgets for a comprehensive annual giving program. The incumbent directs communications, services and solicitation activities that engage and encourage participation of alumni, students, faculty, staff, parents and friends of the university to successfully increase annual philanthropic support while advancing the greater development and campaign goals of University Advancement. The Senior Director actively participates in the development and implementation of communications, programs and events to engage and connect alumni with the university. In support of activities to further pipeline development, the position maintains a target portfolio of leadership annual giving prospects and conducts personal solicitation efforts; manages the gift renewal process and fosters relationships with key constituencies. The incumbent fosters the growth of best practices and leads the investigation and adoption of new solicitation methods and channels. Key Responsibilities Oversee all annual giving programs such as SJSU Fund, college and unit appeals, faculty/staff, senior gift, recent graduates, parent and special programs, and related alumni and donor relations programs Provide leadership, oversight and direction to the Leadership Annual Giving program, including timely review of portfolios and establishing metrics to evaluate performance/success Develop annual giving and alumni/donor relations strategies that support the greater University Advancement, and university, mission and campaign goals Create, implement and evaluate comprehensive annual and multi-year plans that engages prospects and new donors, acquires new donors, retains current donors and renews past donors Devise and manage annual giving stewardship processes and activities to enhance alumni and donor relations and increase engagement and support Formulate and execute strategies for the effective use of a variety of outreach and communication methods and solicitation channels including direct marketing, e-giving, crowdfunding, text messaging, telemarketing and social media; investigate and adopt new methods and channels for engagement Build strong working relationships and partnerships with key University Advancement and campus constituents Develop, analyze and present informational and statistical/financial reports to unit, division, campus administration, volunteer boards and others Participate actively in Alumni Engagement, campus and community events and functions Contribute to Alumni Engagement, University Advancement and university communications and marketing; integrate key university messages and initiatives into annual giving messaging and solicitations as appropriate Serve as a liaison to the broader university community and external and community groups to share information about annual giving Maintain a portfolio of 50 leadership Annual Giving prospects with a focus on higher capacity leadership level annual donors Achieve a high rate of renewal and upgrades among this portfolio, making appropriate referrals to the Major Gifts team, Planned Giving team Complete contact reports, proposal tracks and other prospect maintenance tasks in accordance with University Advancement procedures and policies Participate in staff, functional and strategy meetings including prospect review and overall Development/fundraising sessions; attend conferences, seminars and professional training as appropriate Provide leadership, related to annual giving strategies, tactics and plans, to the Development and University Advancement teams and other campus units; advise and train unit, department and division staff Knowledge, Skills & Abilities Knowledge of the theories, principles and practices of fundraising for higher education and superior knowledge of the best practices within the annual giving field Demonstrated ability to design, implement and evaluate a comprehensive annual giving program, establishing goals and objectives that translate into operating plans and appropriate staff assignments and resource allocation Strong verbal communications skills and demonstrated ability to write clearly and persuasively; professional and congenial demeanor, high level of motivation, integrity and commitment Proven interpersonal skills and the ability to work with a diverse constituency and all levels of the organization; ability to work independently and in a collaborative team environment; demonstrated ability to build and maintain relationships High level of initiative, attention to detail and organization skills; ability to successfully direct multiple projects on tight deadlines and under pressure Ability to define and solve problems in both a strategic and tactical manner; collect data, establish facts and draw valid conclusions; use good judgment in making logical and sound decisions Knowledge of the needs and interests of alumni, prospects and donors in order to develop relationships between them and the university Demonstrated spirit of flexibility and a strong customer service ethic Ability to provide direction, and to motivate, develop and educate professional and support staff through communication, modeling appropriate behavior, optimism and high achievement Knowledge of data management and analysis techniques, database management and gift processing Openness to new ideas and their implementation. Ability to react and adapt to changing situations appropriately. Ability to represent the university to external constituents and articulate fundraising goals to the public and establish relationships with members of the community; work effectively with internal constituents across all levels including staff, faculty and administrators. Demonstrated knowledge of the fundaments of budgeting and reporting. Ability to work effectively in a large, fast-paced, complex and dynamic organization. Must be able to work weekend and evenings when assigned Ability to communicate with constituents in a professional and respectful manner Required Qualifications Bachelor’s Degree from an accredited institution Five years of work experience with either marketing, communication or fundraising or a combination, for higher education fundraising, campaigns, alumni and\or annual giving. Experience with integration of the annual fund into an organizations greater fundraising goals and ability to be flexible in working independently as well as collaboratively with Development units Excellent computer skills including Microsoft Word, software tools Experience working independently, and in collaboration with other staff, handling multiple diverse projects Excellent written communications skills Preferred Qualifications Knowledge and proven success in fundraising and campaigns and an analytical ability to recognize opportunities and prioritize them to attain goals Experience with integration of the annual fund into an organizations’ greater fundraising goals Leadership, managerial, and supervisory skills and a track record of success in leading and mentoring a staff of fundraising professionals Compensation Classification: Administrator III Anticipated Hiring Range: Up to $10,417/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: January 18, 2024 through February 4, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment, and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third-party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Jan 18 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Reporting to the Director of Graduate Enrollment Management, with limited direction from the Director of Graduate Admissions and Program Evaluations, the Graduate Enrollment and Communication Analyst is primarily responsible for analyzing, identifying, and implementing enrollment and communication set-up and ongoing maintenance for the Customer Relationship Management (CRM) system within the College of Graduate Studies. Working independently under general supervision, the incumbent is responsible for analysis, communication, and project management to implement and enhance the graduate CRM to effectively and efficiently achieve strategic administrative and operational goals for graduate recruitment, admissions, enrollment, and overall graduate student success. This involves setting up and maintaining comprehensive workflows and communications/marketing campaigns, as well as robust enrollment reporting features. The incumbent collaborates and meets with other business analyst groups to facilitate communication amongst internal and external units to ensure successful technical implementation and enhancements of key functions within the CRM, as well as other technical and communication initiatives. This requires analyzing existing business processes, requirements gathering, business user flow diagram creation, assisting the business side in implementing new systems and functionality, developing and delivering documentation and training as it relates to technology, and supporting users with software-related processing issues. In addition, they are responsible for developing and coordinating requests for enhancements to our existing systems. The Graduate Enrollment and Communications Analyst will assist in maintaining accurate and transparent documentation of the CRM and other technical processes and workflows in order to maintain levels of efficiency and quality service. Knowledge, Skills & Abilities Ability to support a Customer Relationship Management (CRM) system; technical and functional knowledge Knowledge of student database management systems (such as PeopleSoft, OnBase) Ability to work with end users to define functional business requirements and translate them into technical specifications Ability to review software and associated processes and identify potential points of intersection within and between operational units Ability to communicate with constituents in a professional and respectful manner Strong oral and written communication skills; good training skills Ability to use and implement software applications in a higher education setting Ability to handle multiple work priorities, organize and plan work and projects with little supervision Ability to analyze multiple, complex demands for increased operation efficiency to assist management on appropriate priority of implementations Ability to quickly analyze new initiatives from state, federal, CSU, and SJSU CGS leadership to determine effects on existing technology, and to develop and implement any resulting changes to functionality Ability to design and document complex business process systems Ability to coordinate implementation of an initiative through to completion Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization or information exists Ability to develop techniques for handling a large variety of detailed data and ability to analyze the data Ability to effectively present ideas and concepts in written or presentation format and use consultative facilitation skills to gain consensus; strong listening, negotiation and conflict resolution skills Required Qualifications A bachelor's degree and/or equivalent training Four years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs Preferred Qualifications A bachelor’s degree Two years supporting/project managing a CRM Demonstrated knowledge of CSU PeopleSoft or similar student information system(s) Demonstrated ability to write basic SQL statements and develop reports Two years’ experience or direct exposure to project management Compensation Classification: Administrative/Analyst Specialist - Exempt II Anticipated Hiring Range: $5,833/month - $6,250/month CSU Salary Range: $5,022/month - $9,083/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: January 15, 2024 through January 29, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Jan 15 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary Reporting to the Director of Graduate Enrollment Management, with limited direction from the Director of Graduate Admissions and Program Evaluations, the Graduate Enrollment and Communication Analyst is primarily responsible for analyzing, identifying, and implementing enrollment and communication set-up and ongoing maintenance for the Customer Relationship Management (CRM) system within the College of Graduate Studies. Working independently under general supervision, the incumbent is responsible for analysis, communication, and project management to implement and enhance the graduate CRM to effectively and efficiently achieve strategic administrative and operational goals for graduate recruitment, admissions, enrollment, and overall graduate student success. This involves setting up and maintaining comprehensive workflows and communications/marketing campaigns, as well as robust enrollment reporting features. The incumbent collaborates and meets with other business analyst groups to facilitate communication amongst internal and external units to ensure successful technical implementation and enhancements of key functions within the CRM, as well as other technical and communication initiatives. This requires analyzing existing business processes, requirements gathering, business user flow diagram creation, assisting the business side in implementing new systems and functionality, developing and delivering documentation and training as it relates to technology, and supporting users with software-related processing issues. In addition, they are responsible for developing and coordinating requests for enhancements to our existing systems. The Graduate Enrollment and Communications Analyst will assist in maintaining accurate and transparent documentation of the CRM and other technical processes and workflows in order to maintain levels of efficiency and quality service. Knowledge, Skills & Abilities Ability to support a Customer Relationship Management (CRM) system; technical and functional knowledge Knowledge of student database management systems (such as PeopleSoft, OnBase) Ability to work with end users to define functional business requirements and translate them into technical specifications Ability to review software and associated processes and identify potential points of intersection within and between operational units Ability to communicate with constituents in a professional and respectful manner Strong oral and written communication skills; good training skills Ability to use and implement software applications in a higher education setting Ability to handle multiple work priorities, organize and plan work and projects with little supervision Ability to analyze multiple, complex demands for increased operation efficiency to assist management on appropriate priority of implementations Ability to quickly analyze new initiatives from state, federal, CSU, and SJSU CGS leadership to determine effects on existing technology, and to develop and implement any resulting changes to functionality Ability to design and document complex business process systems Ability to coordinate implementation of an initiative through to completion Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization or information exists Ability to develop techniques for handling a large variety of detailed data and ability to analyze the data Ability to effectively present ideas and concepts in written or presentation format and use consultative facilitation skills to gain consensus; strong listening, negotiation and conflict resolution skills Required Qualifications A bachelor's degree and/or equivalent training Four years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs Preferred Qualifications A bachelor’s degree Two years supporting/project managing a CRM Demonstrated knowledge of CSU PeopleSoft or similar student information system(s) Demonstrated ability to write basic SQL statements and develop reports Two years’ experience or direct exposure to project management Compensation Classification: Administrative/Analyst Specialist - Exempt II Anticipated Hiring Range: $5,833/month - $6,250/month CSU Salary Range: $5,022/month - $9,083/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: January 15, 2024 through January 29, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Jan 15 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) Humboldt
1 Harpst Street, Arcata, CA 95521, USA
Director of Development - Major Gifts Development Job #517479 Open Until Filled (Job #517479) Administrator II, Director of Development-Major Gifts, $4,583-$14,713 monthly. Appointments are typically made at the beginning of the salary range. Salary is commensurate with qualifications and experience. This is a full-time, benefited, exempt, 12-month pay plan, permanent position in the Development department. This position is an Administrator _ in the California State University Management Personnel Plan (MPP). Under this plan, incumbents are subject to normal management reviews and serve at the pleasure of the University President. Additional information can be found at: http://www.calstate.edu/HRAdm/policies/mpp.shtml . This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Now is an exciting time to join the Development department as we transition to Cal Poly Humboldt! Cal Poly Humboldt has been named the state’s third polytechnic institution and the first in Northern California. Backed by a historic state investment, we’re adding in-demand new academic programs, building new facilities, and growing our enrollment. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu . Cal Poly Humboldt sits on the traditional homelands of the Wiyot people in what is currently called Arcata, CA. The Wiyot people call the area Goudi’ni (over in the woods). Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Position Summary: The Director of Development, Major Gifts is responsible for the planning and execution of major gift fundraising programs and related activities. The incumbent will focus on fundraising priorities outlined for the University. The Director reports to and coordinates with the Associate Vice President for Development to establish a clear action plan, goals and priorities. Key Responsibilities: 75% - As a member of the development team, develop strategies for major gift development. Create and execute an annual fundraising plan for engagement with donors and prospects to increase private philanthropic support, including developing annual goals for cultivation, stewardship, and solicitation as well as annual revenue goals. Prepare written proposals for major gift prospects; identify, cultivate, solicit and steward major gifts. Initiate and facilitate gift solicitations and advise teams, which may include Deans, Associate Deans, faculty, staff, students or volunteers to successfully initiate and manage fund raising programs that support the departments and are consistent with campus goals. Write and disseminate fundraising briefing documents for faculty, volunteers and others involved in fund raising solicitations. Plan and track relationships with major gift prospects; maintain a well-designed and documented prospect portfolio. Participate with other professional advancement personnel to develop solicitation and communication strategies for each major gift prospect and with appropriate internal and external personnel to systematically implement these strategies. Support and enhance equity on campus and in the community. 10% Development Communications: Collaborate with the Communications staff to assure that information regarding development activities are presented in an accurate and timely manner in publications. Provide content for proposals, supporting documents and other correspondence. Participate in outreach and cultivation events. Interact and provide major gift planning and implementation with the annual giving team. 10% Development Operations: Manage existing and ongoing giving programs and operations, including aspects of planning, gift acknowledgment, gift stewardship and accounting. Assure proper administration of support groups. Participate in prospect identification and cultivation strategy meetings. 5% Other duties as assigned. Knowledge, Skills, and Abilities Associated with this Position Include: Experience and knowledge of major gift strategies and implementation. Exceptional verbal and written communication skills. Ability to influence and engage a wide range of donors and build long-term relationships. Superior interpersonal skills, self motivated and well organized. Experience in development and recruitment of volunteers, board and committee development. Strong organizational and time management skills with exceptional attention to detail. Minimum Qualifications: Minimum of three years of experience and demonstrated success in major gift development, and a minimum of five years experience in fundraising or a related field. Excellent oral and written communication skills, tact and diplomacy appropriate for interaction with campus and external constituents. Ability to work independently as well as an effective team member, ability to interact with diverse constituencies and develop collaborative working relationships needed to accomplish goals. Working knowledge of a variety of gift vehicles including in-kind gifts, gifts of securities and other assets and aspects of planned giving. Outstanding organization, time management, analytical skills and the ability to independently manage multiple fundraising activities and initiatives required. Ability to travel extensively, within California and nationally. A bachelor's degree from an accredited institution of higher education. Preferred Qualifications: (Add any preferred qualifications, if applicable) Application Procedure: To apply, qualified candidates must electronically submit the following materials via PageUp: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Humboldt Annual Security Report is available at: https://clery.humboldt.edu/content/annual-security-reports . CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent off of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.” In reference to the full disclosure letter, please refer to HR 2010-08. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code:3312 Publication Date: July 6, 2023 Advertised: Oct 11 2022 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Director of Development - Major Gifts Development Job #517479 Open Until Filled (Job #517479) Administrator II, Director of Development-Major Gifts, $4,583-$14,713 monthly. Appointments are typically made at the beginning of the salary range. Salary is commensurate with qualifications and experience. This is a full-time, benefited, exempt, 12-month pay plan, permanent position in the Development department. This position is an Administrator _ in the California State University Management Personnel Plan (MPP). Under this plan, incumbents are subject to normal management reviews and serve at the pleasure of the University President. Additional information can be found at: http://www.calstate.edu/HRAdm/policies/mpp.shtml . This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Now is an exciting time to join the Development department as we transition to Cal Poly Humboldt! Cal Poly Humboldt has been named the state’s third polytechnic institution and the first in Northern California. Backed by a historic state investment, we’re adding in-demand new academic programs, building new facilities, and growing our enrollment. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu . Cal Poly Humboldt sits on the traditional homelands of the Wiyot people in what is currently called Arcata, CA. The Wiyot people call the area Goudi’ni (over in the woods). Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Position Summary: The Director of Development, Major Gifts is responsible for the planning and execution of major gift fundraising programs and related activities. The incumbent will focus on fundraising priorities outlined for the University. The Director reports to and coordinates with the Associate Vice President for Development to establish a clear action plan, goals and priorities. Key Responsibilities: 75% - As a member of the development team, develop strategies for major gift development. Create and execute an annual fundraising plan for engagement with donors and prospects to increase private philanthropic support, including developing annual goals for cultivation, stewardship, and solicitation as well as annual revenue goals. Prepare written proposals for major gift prospects; identify, cultivate, solicit and steward major gifts. Initiate and facilitate gift solicitations and advise teams, which may include Deans, Associate Deans, faculty, staff, students or volunteers to successfully initiate and manage fund raising programs that support the departments and are consistent with campus goals. Write and disseminate fundraising briefing documents for faculty, volunteers and others involved in fund raising solicitations. Plan and track relationships with major gift prospects; maintain a well-designed and documented prospect portfolio. Participate with other professional advancement personnel to develop solicitation and communication strategies for each major gift prospect and with appropriate internal and external personnel to systematically implement these strategies. Support and enhance equity on campus and in the community. 10% Development Communications: Collaborate with the Communications staff to assure that information regarding development activities are presented in an accurate and timely manner in publications. Provide content for proposals, supporting documents and other correspondence. Participate in outreach and cultivation events. Interact and provide major gift planning and implementation with the annual giving team. 10% Development Operations: Manage existing and ongoing giving programs and operations, including aspects of planning, gift acknowledgment, gift stewardship and accounting. Assure proper administration of support groups. Participate in prospect identification and cultivation strategy meetings. 5% Other duties as assigned. Knowledge, Skills, and Abilities Associated with this Position Include: Experience and knowledge of major gift strategies and implementation. Exceptional verbal and written communication skills. Ability to influence and engage a wide range of donors and build long-term relationships. Superior interpersonal skills, self motivated and well organized. Experience in development and recruitment of volunteers, board and committee development. Strong organizational and time management skills with exceptional attention to detail. Minimum Qualifications: Minimum of three years of experience and demonstrated success in major gift development, and a minimum of five years experience in fundraising or a related field. Excellent oral and written communication skills, tact and diplomacy appropriate for interaction with campus and external constituents. Ability to work independently as well as an effective team member, ability to interact with diverse constituencies and develop collaborative working relationships needed to accomplish goals. Working knowledge of a variety of gift vehicles including in-kind gifts, gifts of securities and other assets and aspects of planned giving. Outstanding organization, time management, analytical skills and the ability to independently manage multiple fundraising activities and initiatives required. Ability to travel extensively, within California and nationally. A bachelor's degree from an accredited institution of higher education. Preferred Qualifications: (Add any preferred qualifications, if applicable) Application Procedure: To apply, qualified candidates must electronically submit the following materials via PageUp: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Humboldt Annual Security Report is available at: https://clery.humboldt.edu/content/annual-security-reports . CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent off of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.” In reference to the full disclosure letter, please refer to HR 2010-08. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code:3312 Publication Date: July 6, 2023 Advertised: Oct 11 2022 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary The Enrollment Management Department at San Jose State University supports the academic mission of the University and collaboratively works with the campus and external community to enhance student success. The Admissions Communication Counselor performs various functions under the supervision of the Associate Director of Enrollment Management Communication, but works collaboratively with other units in Enrollment Management and Graduate Admissions and Program Evaluations to collect, synthesize, and deliver a variety of interdependent communication messages in support of recruiting, admitting, enrolling and retaining students to the university. The Admissions Communication Counselor performs tasks related to the functional and technical communication cycle from the point of pre-application through enrollment. This position provides accurate and timely information via the phone, email, messaging, social media, and other technology such as chat sessions, chat bot and virtual advising. Working under minimal supervision, the position is responsible for supporting a communication system that attracts, recruits, and enrolls academically qualified, culturally diverse, and socially conscious populations of undergraduate and graduate students. As a representative for San Jose State University, this position maintains a high level of knowledge of requirements, processes, and regulations to facilitate students’ decisions to apply and attend SJSU. The Admissions Communication Counselor will develop and maintain accurate and transparent documentation of the communication process and workflow in order to maintain levels of productivity, quality of counseling. Key Responsibilities Ensures the effective communication process (from recruitment to enrollment) to students and their families, and supports the yield process and activities for admitted students Maintains knowledge of recruitment and admission programs and services. Keeps current and interprets California State University (CSU) policies and procedures and office practices, by participating in training, and working meetings on a regular basis Identifies, maps, and communicates the pre-admission to enrolled student process, addressing questions from students and parents regarding admission and enrollment at San Jose State University Communicates effectively with students regarding their on-line checklist items and their individual status in various SJSU processes. Communication takes place across a variety of media including, but not limited to, phone, email, chat and social media Maintains knowledge of admission policy and procedure. Develops and maintains updated knowledge base of application and admission policies and procedures. Interprets federal, state, and Chancellor’s Office admission eligibility criteria and follows established office practices Assists students by email, live chat and phone (and other forms of media) by answering questions during office hours and additional special hours. Responsible for explaining to students and parents the various documents that may be requested for the application process, including transcripts, test scores and documents related to domestic and international admission processes Attends conferences and seminars regarding CSU admission eligibility criteria and processes Knowledge, Skills & Abilities Must be able to interact with a variety of internal partners from Academic and Student Affairs to the Office of the President, communicating effectively and professionally Must possess excellent customer service and public relations skills Must have knowledge of methods, procedures, practices and activities of the program area Ability to interpret and apply program rules and regulations Ability to maintain confidentiality and appropriately handle sensitive communications with students, parents, employees and external agencies Ability to identify conflict, problem solve, and resolve student problems and concerns in the most efficient manner possible Ability to compose and appropriately format correspondence and reports Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements Ability to reason logically Ability to advise students individually and in groups on routine matters where required Ability to recognize multicultural, multi-gendered, and multi-aged value systems and work accordingly Knowledge of technology and software applications such as: word processing, spreadsheet, database management, and communication tools Ability to perform accurately in a detail-oriented environment Ability to plan and execute multiple work priorities, organize and plan work and projects Ability to recognize patterns in student inquiries and communicate those patterns to management Ability to prioritize inquiries across media to address time sensitive concerns with greater urgency Ability to identify and resolve student concerns with Enrollment processes and procedures Working knowledge of document types such as transcripts, forms, and test scores Ability to communicate with constituents in a professional and respectful manner Required Qualifications Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field Two (2) years of professional experience in one of the student services program areas or in a related field. A master’s degree in a job-related field may be substituted for one year of professional experience. Preferred Qualifications Bachelor’s Degree Required Experience working with students providing educational advising and counseling services Experience with applying policies and procedures in a higher education environment, preferably in admissions services Experience demonstrating ability to analyze and interpret complex document requirements Experience utilizing PeopleSoft or similar technology systems Excellent written communication skills Compensation Classification: Student Services Professional II Anticipated Hiring Range: $4,610/month - $4,891/month CSU Salary Range: $4,610/month - $6,556/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: January 19, 2024 through February 4, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Jan 19 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary The Enrollment Management Department at San Jose State University supports the academic mission of the University and collaboratively works with the campus and external community to enhance student success. The Admissions Communication Counselor performs various functions under the supervision of the Associate Director of Enrollment Management Communication, but works collaboratively with other units in Enrollment Management and Graduate Admissions and Program Evaluations to collect, synthesize, and deliver a variety of interdependent communication messages in support of recruiting, admitting, enrolling and retaining students to the university. The Admissions Communication Counselor performs tasks related to the functional and technical communication cycle from the point of pre-application through enrollment. This position provides accurate and timely information via the phone, email, messaging, social media, and other technology such as chat sessions, chat bot and virtual advising. Working under minimal supervision, the position is responsible for supporting a communication system that attracts, recruits, and enrolls academically qualified, culturally diverse, and socially conscious populations of undergraduate and graduate students. As a representative for San Jose State University, this position maintains a high level of knowledge of requirements, processes, and regulations to facilitate students’ decisions to apply and attend SJSU. The Admissions Communication Counselor will develop and maintain accurate and transparent documentation of the communication process and workflow in order to maintain levels of productivity, quality of counseling. Key Responsibilities Ensures the effective communication process (from recruitment to enrollment) to students and their families, and supports the yield process and activities for admitted students Maintains knowledge of recruitment and admission programs and services. Keeps current and interprets California State University (CSU) policies and procedures and office practices, by participating in training, and working meetings on a regular basis Identifies, maps, and communicates the pre-admission to enrolled student process, addressing questions from students and parents regarding admission and enrollment at San Jose State University Communicates effectively with students regarding their on-line checklist items and their individual status in various SJSU processes. Communication takes place across a variety of media including, but not limited to, phone, email, chat and social media Maintains knowledge of admission policy and procedure. Develops and maintains updated knowledge base of application and admission policies and procedures. Interprets federal, state, and Chancellor’s Office admission eligibility criteria and follows established office practices Assists students by email, live chat and phone (and other forms of media) by answering questions during office hours and additional special hours. Responsible for explaining to students and parents the various documents that may be requested for the application process, including transcripts, test scores and documents related to domestic and international admission processes Attends conferences and seminars regarding CSU admission eligibility criteria and processes Knowledge, Skills & Abilities Must be able to interact with a variety of internal partners from Academic and Student Affairs to the Office of the President, communicating effectively and professionally Must possess excellent customer service and public relations skills Must have knowledge of methods, procedures, practices and activities of the program area Ability to interpret and apply program rules and regulations Ability to maintain confidentiality and appropriately handle sensitive communications with students, parents, employees and external agencies Ability to identify conflict, problem solve, and resolve student problems and concerns in the most efficient manner possible Ability to compose and appropriately format correspondence and reports Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements Ability to reason logically Ability to advise students individually and in groups on routine matters where required Ability to recognize multicultural, multi-gendered, and multi-aged value systems and work accordingly Knowledge of technology and software applications such as: word processing, spreadsheet, database management, and communication tools Ability to perform accurately in a detail-oriented environment Ability to plan and execute multiple work priorities, organize and plan work and projects Ability to recognize patterns in student inquiries and communicate those patterns to management Ability to prioritize inquiries across media to address time sensitive concerns with greater urgency Ability to identify and resolve student concerns with Enrollment processes and procedures Working knowledge of document types such as transcripts, forms, and test scores Ability to communicate with constituents in a professional and respectful manner Required Qualifications Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field Two (2) years of professional experience in one of the student services program areas or in a related field. A master’s degree in a job-related field may be substituted for one year of professional experience. Preferred Qualifications Bachelor’s Degree Required Experience working with students providing educational advising and counseling services Experience with applying policies and procedures in a higher education environment, preferably in admissions services Experience demonstrating ability to analyze and interpret complex document requirements Experience utilizing PeopleSoft or similar technology systems Excellent written communication skills Compensation Classification: Student Services Professional II Anticipated Hiring Range: $4,610/month - $4,891/month CSU Salary Range: $4,610/month - $6,556/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: January 19, 2024 through February 4, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Jan 19 2024 Pacific Standard Time Applications close: Closing Date/Time:
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
Job Summary: The Assistant Project Manager serves as the University’s representative and project manager for major and minor capital construction projects. Project Managers are responsible for managing all aspects of capital projects, including but not limited to, project budgets, coordination with campus entities, ensuring that work meets quality standards, and complies with all applicable building codes and regulatory requirements. Major duties and responsibilities: Internal Project Coordination Under general direction of the Director of Construction, manages all aspects of assigned projects with campus stakeholder groups. This includes but not limited to identifying project scope and budget, communicating capital project process and schedules, and documenting any decision-making during design phases. Collaborates with campus partners during the construction phase of a project to coordinate campus disruptions, inform building occupants of project work and impacts to the work area, facilitate relocation of furniture, materials or staff during various phases of the project, and manage move-in at the completion of project work. Responsible for campus-wide communications, including posting project impact on the department website and the campus map, as well as providing excellent customer service, responsiveness, and managing customer expectations throughout the capital project life cycle. Manages the work of third party architectural and engineering firms as well as contractors working on campus to ensure that campus decision making is captured in design documents and carried through implementation, that campus standards for construction are being adhered to and that the project is proceeding according to assigned schedule and budget. Provide solutions to project issues and regularly reports project status, hurdles and issues that may impact project schedule and budget to the Director of Construction, the Executive Director of Facilities Planning and Management and the Chief Administrative Officer. Project Documentation Manages and maintains documentation of the project from design through construction. This includes, but not limited to, maintaining project schedules, budgets, plans, communications, etc. in order to document project decision making and approvals, retrieval for audit purposes. Manages the project budget capturing any unforeseen expenses and change orders for review by the Director of Construction and the Capital Outlay Administrator. Ensures the accounting of project expenses to accurately report expenses and spend down of capital allocations in accordance with SUAM. Performs administrative tasks, including draft and signed correspondence, reports/files, memoranda, and other site obligations (e.g. tours, verification of inventory related to payment requests, etc.). Manages in maintaining a current construction project archive and database, and complete necessary forms to process construction management documentation, as well as assist with special project requirements. Performs other classification related duties as assigned, to ensure the smooth functioning of the office of Facilities Planning, Design and Construction. Minimum Qualifications: Required Education and Experience Bachelor’s degree in a design and construction related field, such as architecture, urban planning, project management, construction management, structural or civil engineering, 2-5 years of professional and supervisory experience Required Qualifications The incumbent must possess 2-4 years of progressively responsible administrative, technical, or professional analytical experience in a higher education environment. Working knowledge of California Public Works laws, public contract code, design and construction ordinances, and other regulations applicable to building, construction, maintenance, and repair including California Building Code, California Fire Code, ADA regulations, and other industry standards. Excellent administrative, communication, organizational, interpersonal, effective multi-tasking, and information management skills are required for this position including the ability to interpret, communicate, and apply State, industry and campus policies and procedures. The incumbent must be capable of creating and maintaining detailed and consistent documentation. The incumbent must be able to work in a collaborative teamwork culture, and provide problem solving with a sense of urgency, follow-through, and attention to detail. The incumbent must have the ability to determine campus customer needs and design requirements, with effective time management to resolution of open items. The incumbent must be capable of representing the University and the department in a professional manner. The incumbent must be familiar with all aspects of the design and construction process related to architectural, civil, mechanical, electrical, and other components of construction project management. The incumbent must have the ability to communicate effectively and work within a culturally diverse campus environment. The incumbent must have experience successfully managing multiple complex minor and major capital projects simultaneously. Ability to read, understand and interpret construction documents. A strong background in MS Office as it applies to project management is required. Preferred Qualifications Master’s degree in one of the aforementioned fields. Experience working on university-wide projects or capital projects is preferred. Compensation and Benefits: Anticipated Hiring Range: $7345 - $8,333 per month Classification Salary Range: $3750 - $11,146 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/At-Will Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. This is a full-time management (MPP) position. MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status. First considerations will be given to candidates who apply by Tuesday, March 5, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Drivers License Check Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu . Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Feb 20 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary: The Assistant Project Manager serves as the University’s representative and project manager for major and minor capital construction projects. Project Managers are responsible for managing all aspects of capital projects, including but not limited to, project budgets, coordination with campus entities, ensuring that work meets quality standards, and complies with all applicable building codes and regulatory requirements. Major duties and responsibilities: Internal Project Coordination Under general direction of the Director of Construction, manages all aspects of assigned projects with campus stakeholder groups. This includes but not limited to identifying project scope and budget, communicating capital project process and schedules, and documenting any decision-making during design phases. Collaborates with campus partners during the construction phase of a project to coordinate campus disruptions, inform building occupants of project work and impacts to the work area, facilitate relocation of furniture, materials or staff during various phases of the project, and manage move-in at the completion of project work. Responsible for campus-wide communications, including posting project impact on the department website and the campus map, as well as providing excellent customer service, responsiveness, and managing customer expectations throughout the capital project life cycle. Manages the work of third party architectural and engineering firms as well as contractors working on campus to ensure that campus decision making is captured in design documents and carried through implementation, that campus standards for construction are being adhered to and that the project is proceeding according to assigned schedule and budget. Provide solutions to project issues and regularly reports project status, hurdles and issues that may impact project schedule and budget to the Director of Construction, the Executive Director of Facilities Planning and Management and the Chief Administrative Officer. Project Documentation Manages and maintains documentation of the project from design through construction. This includes, but not limited to, maintaining project schedules, budgets, plans, communications, etc. in order to document project decision making and approvals, retrieval for audit purposes. Manages the project budget capturing any unforeseen expenses and change orders for review by the Director of Construction and the Capital Outlay Administrator. Ensures the accounting of project expenses to accurately report expenses and spend down of capital allocations in accordance with SUAM. Performs administrative tasks, including draft and signed correspondence, reports/files, memoranda, and other site obligations (e.g. tours, verification of inventory related to payment requests, etc.). Manages in maintaining a current construction project archive and database, and complete necessary forms to process construction management documentation, as well as assist with special project requirements. Performs other classification related duties as assigned, to ensure the smooth functioning of the office of Facilities Planning, Design and Construction. Minimum Qualifications: Required Education and Experience Bachelor’s degree in a design and construction related field, such as architecture, urban planning, project management, construction management, structural or civil engineering, 2-5 years of professional and supervisory experience Required Qualifications The incumbent must possess 2-4 years of progressively responsible administrative, technical, or professional analytical experience in a higher education environment. Working knowledge of California Public Works laws, public contract code, design and construction ordinances, and other regulations applicable to building, construction, maintenance, and repair including California Building Code, California Fire Code, ADA regulations, and other industry standards. Excellent administrative, communication, organizational, interpersonal, effective multi-tasking, and information management skills are required for this position including the ability to interpret, communicate, and apply State, industry and campus policies and procedures. The incumbent must be capable of creating and maintaining detailed and consistent documentation. The incumbent must be able to work in a collaborative teamwork culture, and provide problem solving with a sense of urgency, follow-through, and attention to detail. The incumbent must have the ability to determine campus customer needs and design requirements, with effective time management to resolution of open items. The incumbent must be capable of representing the University and the department in a professional manner. The incumbent must be familiar with all aspects of the design and construction process related to architectural, civil, mechanical, electrical, and other components of construction project management. The incumbent must have the ability to communicate effectively and work within a culturally diverse campus environment. The incumbent must have experience successfully managing multiple complex minor and major capital projects simultaneously. Ability to read, understand and interpret construction documents. A strong background in MS Office as it applies to project management is required. Preferred Qualifications Master’s degree in one of the aforementioned fields. Experience working on university-wide projects or capital projects is preferred. Compensation and Benefits: Anticipated Hiring Range: $7345 - $8,333 per month Classification Salary Range: $3750 - $11,146 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/At-Will Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. This is a full-time management (MPP) position. MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status. First considerations will be given to candidates who apply by Tuesday, March 5, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Drivers License Check Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu . Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Feb 20 2024 Pacific Standard Time Applications close: Closing Date/Time:
California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Systemwide Associate Director, Financial Aid Programs . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $8,462 per month, commensurate with qualifications and experience. The salary range for this classification is $4,812 to $15,449 per month. Classification Administrator II Position Information The California State University, Office of the Chancellor, is seeking a Systemwide Associate Director, Financial Aid Programs to manage the collection, compilation, analyses, maintenance, and reporting of systemwide current and historical financial aid data internally and at the state and national level. The incumbent will provide leadership for the financial aid unit and be the primary liaison with the Chancellor’s Office (CO) Common Management Systems (CMS) team. This position will work with campuses and the CO CMS team on implementing all needed PeopleSoft functionality as well as any additional software systems. This position will assist in identifying and proposing systemwide policies. The incumbent manages the development, queries, and procedures for financial aid. The incumbent oversees projects; including but not limited to reports, forecasts, IPEDS, and ad hoc projects. The incumbent also oversees changes to the financial aid web pages and publications. The incumbent represents the CSU on various intersegmental committees and task forces at the statewide and federal level. The incumbent is expected to provide project management, regulatory, statutory, and audit guidance; as well as conduct presentations to campus aid directors, business offices, CSU (CMS), and educational partners. The incumbent oversees contracts of systemwide loan servicing for Federal Perkins loan, California dream loan, federal nursing loans, and systemwide institutional loans and collection agency contracts and audits of invoices provided to the CSU Chancellor’s Office and serves as the primary Chancellor’s Office liaison with campus business offices, student financial services, and collection personnel on issues and policies related to these critical services. The incumbent interfaces with the public and students on financial aid related matters. Responsibilities Under the general direction of the Systemwide Director, Financial Aid Programs , the Systemwide Associate Director, Financial Aid Programs will perform duties as outlined below: Systemwide Student Financial Aid Data & Reporting -Manages and creates the CSU financial aid database annually and information reporting processes. -Initiate requests for information and review reports to ensure completeness, accuracy, and integrity of the data, follow-up with campuses as necessary. -Coordinate needed revisions to financials aid database reporting system with CMS staff and campus aid personnel in light of changing federal and state initiatives. -Manages the design of analytic programs to compile data and reports from the financial aid and enrollment databases. -Prepare summary reports to management, and present and interpret findings. -Perform analyses, verification, documentation, and information dissemination associated with national reporting requirements. -Work independently and directly with research and technical staff to accomplish required reporting. -Manages the calendar and ensures the financial aid unit meets all reporting deadlines. -Manages development of projects based on analytic reports and briefing materials for use annually and ad hoc as necessary. These responsibilities require consultation with CSU constituents regarding essential data necessary for use in policy analyses and involve critical quality control responsibilities to ensure the accuracy and integrity of the data. -Produces and manages financial aid reporting for all 23 campuses on IPEDS and other national voluntary systems of accountability. -Manages development of data analytics for public information requests. -Manages the development, evaluation, and reporting on the administration of student financial aid programs. PeopleSoft Campus Solutions Financial Aid Module Lead -Serves as the CSU FA module lead and the primary contact to the CO CMS team on implementing all needed PeopleSoft functionality as well as any additional software systems. -Manages the implementation of all new systemwide mods and software. -Research, analyze, and document business requirements. -Coordinate the needs among aid offices and facilitate discussions and information flow. -Make system recommendations and participate in setting system priorities, documenting business requirements, and project planning. -Participate in formulating and defining system scope and objectives. -Participate in designing systems and business process solutions to meet business requirements. -Create high-level functional design documents. -Serve as lead on all CSAC programs and PS implementation issues. -Lead and participate in RFP committees to procure 3 rd party systems, if needed. Financial Aid Committees and Workgroups -Serve on CSU systemwide, statewide, and intersegmental committees and work groups to provide financial aid expertise and to promote the mission of the CSU. -Participate in statewide intersegmental committees/taskforces initiating new financial aid programs/initiatives. Participates in implementation and best practice workgroups. -Regularly briefs CO leadership on new and changing processes and policies that will directly impact the CSU including any potential risks or challenges. -Leads work directly with system legal, contracts, technical, research, accounting, and other department, as needed, to successfully launch programs and manage changes in policy, procedures, operations, and other systemwide campus initiatives. Policy and Guidance Support -Provides campuses with guidance on policy, procedures, best practices, regulatory application, legislative analysis, internal controls, and audit compliance. -Creates systemwide guides and analysis on audit internal controls, campus initiatives on all institutional, state, and federal aid programs. -Review changes to federal law and California Education Code for impact to systemwide CSU business practices, policy, operations, and financial aid initiatives. -Provides support to campuses on all financial aid matters. -Provide direction and guidance to campus business offices on the application of financial aid to student accounts, Perkins loan management, and loan servicing. -Identify and initiate data and policy analyses activities required to address proposed legislative and regulatory initiatives (at federal, state, intersegmental, and systemwide levels), budget proposals, and other decision-making needs relative to student financial aid programs as well as systemwide policies, -Monitors all changes to federal, state, and CSU policies and regulations. Develops policies/procedures with the Systemwide Director to ensure system compliance. -Provide guidance and support the writing of systemwide policy. As required, act on behalf of the systemwide director of financial aid programs in pursuing the goals of the unit and discharging the timely completion of required activities. -Establish and maintain effective collaboration with other Chancellor’s Office areas (e.g. institutional research, Student Financial Services, study abroad, residency, special programs, veterans affairs, legal counsel) to support policy adherence. 3 rd Party Servicers -Provide oversight for all financial aid third party contracts, student loan billing services, collection services for existing, changing, and new financial aid programs. -Maintain effective collaboration with campus officials regarding these activities and with multiple nationwide service providers. -Provide continuing assessments of service levels and, in cooperation with contracts and procurements, for the preparation and execution of Request for Proposal (RFP) processes for these services. -Provide management and oversight for systemwide contracts for student loan billing and collection agency contracts including the development and evaluation of Requests for Proposal, evaluation of ongoing services and required enhancements or levels of service, and the authorization of payment of monthly invoices for student loan billing service contract. -Serve as Chancellor’s Office liaison to campuses for all matters related to systemwide student loan billing and collection agency contracts and work with national servicers and campuses to resolve outstanding issues. Moderate and mediate problems between campuses and servicers. Other Duties as Assigned -Perform other duties as assigned in support of the department of Strategic Enrollment Management’s (SEM) mission and goals. -Participates in and leads projects and initiatives in EMS and the division Academic and Student Affairs, as necessary. -Serves as liaison with student financial services. Provides project support, serves as primary contact for auditors. -Provides direction, review, and correction on web updates, publications, and projects. Create written material and manage internal and systemwide web content, procedures, operational guides, and summaries that relate to existing and new student financial aid programs; including allied publications, catalog materials, and other authorized sites. -Coordinates appropriate distribution and retention of all CO communications regarding administration of student financial aid programs and provide advice and support, including interpretation of federal and state statutes and regulations, to campus personnel. -Participates in the review of campus financial aid web sites to ensure federal and state regulatory compliance. -Provides financial aid related presentations and training to a variety of internal and external audiences. Qualifications This position requires: -This position requires an earned baccalaureate degree from an accredited four-year university, or an equivalent combination of education and experience. -A minimum five years of responsible experience related to the administration of student financial aid programs. -Experience with CSU financial aid programs and PeopleSoft. -Must possess and demonstrate an acute level of attention to detail, strong math and analytic skills. -Strong professional/effective verbal and written communication skills, organizational skills. -Ability to work independently on a multitude of tasks, often with competing priorities. -Strong interpersonal, managerial and communication skills required to facilitate project management. -Ability to engage in conversation to assist with requirements gathering and analysis and business process design. -Strong leadership and interpersonal skills; experience collaborating with diverse audiences. -Ability to apply knowledge of systems and technologies toward practical business operations; subject matter expertise or technical knowledge of student information systems and other business systems. -Superior abilities using Microsoft Office applications and presentation software. Preferred Qualifications -Preference will be given for experience or related training in data management, descriptive statistics, and summary report preparation. -A master’s degree is preferred. -Preferred experience with project management, business process review, or change management methodologies. -Preferred experience developing and documenting functional design specifications. -Preferred experience working with 3 rd party vendors to facilitate ongoing operations, maintenance and enhancements, preferred. -Experience with vendor procurement, request for proposal (RFP) processes and vendor management, preferred. Application Period Priority consideration will be given to candidates who apply by January 23, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Jan 09 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Systemwide Associate Director, Financial Aid Programs . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $8,462 per month, commensurate with qualifications and experience. The salary range for this classification is $4,812 to $15,449 per month. Classification Administrator II Position Information The California State University, Office of the Chancellor, is seeking a Systemwide Associate Director, Financial Aid Programs to manage the collection, compilation, analyses, maintenance, and reporting of systemwide current and historical financial aid data internally and at the state and national level. The incumbent will provide leadership for the financial aid unit and be the primary liaison with the Chancellor’s Office (CO) Common Management Systems (CMS) team. This position will work with campuses and the CO CMS team on implementing all needed PeopleSoft functionality as well as any additional software systems. This position will assist in identifying and proposing systemwide policies. The incumbent manages the development, queries, and procedures for financial aid. The incumbent oversees projects; including but not limited to reports, forecasts, IPEDS, and ad hoc projects. The incumbent also oversees changes to the financial aid web pages and publications. The incumbent represents the CSU on various intersegmental committees and task forces at the statewide and federal level. The incumbent is expected to provide project management, regulatory, statutory, and audit guidance; as well as conduct presentations to campus aid directors, business offices, CSU (CMS), and educational partners. The incumbent oversees contracts of systemwide loan servicing for Federal Perkins loan, California dream loan, federal nursing loans, and systemwide institutional loans and collection agency contracts and audits of invoices provided to the CSU Chancellor’s Office and serves as the primary Chancellor’s Office liaison with campus business offices, student financial services, and collection personnel on issues and policies related to these critical services. The incumbent interfaces with the public and students on financial aid related matters. Responsibilities Under the general direction of the Systemwide Director, Financial Aid Programs , the Systemwide Associate Director, Financial Aid Programs will perform duties as outlined below: Systemwide Student Financial Aid Data & Reporting -Manages and creates the CSU financial aid database annually and information reporting processes. -Initiate requests for information and review reports to ensure completeness, accuracy, and integrity of the data, follow-up with campuses as necessary. -Coordinate needed revisions to financials aid database reporting system with CMS staff and campus aid personnel in light of changing federal and state initiatives. -Manages the design of analytic programs to compile data and reports from the financial aid and enrollment databases. -Prepare summary reports to management, and present and interpret findings. -Perform analyses, verification, documentation, and information dissemination associated with national reporting requirements. -Work independently and directly with research and technical staff to accomplish required reporting. -Manages the calendar and ensures the financial aid unit meets all reporting deadlines. -Manages development of projects based on analytic reports and briefing materials for use annually and ad hoc as necessary. These responsibilities require consultation with CSU constituents regarding essential data necessary for use in policy analyses and involve critical quality control responsibilities to ensure the accuracy and integrity of the data. -Produces and manages financial aid reporting for all 23 campuses on IPEDS and other national voluntary systems of accountability. -Manages development of data analytics for public information requests. -Manages the development, evaluation, and reporting on the administration of student financial aid programs. PeopleSoft Campus Solutions Financial Aid Module Lead -Serves as the CSU FA module lead and the primary contact to the CO CMS team on implementing all needed PeopleSoft functionality as well as any additional software systems. -Manages the implementation of all new systemwide mods and software. -Research, analyze, and document business requirements. -Coordinate the needs among aid offices and facilitate discussions and information flow. -Make system recommendations and participate in setting system priorities, documenting business requirements, and project planning. -Participate in formulating and defining system scope and objectives. -Participate in designing systems and business process solutions to meet business requirements. -Create high-level functional design documents. -Serve as lead on all CSAC programs and PS implementation issues. -Lead and participate in RFP committees to procure 3 rd party systems, if needed. Financial Aid Committees and Workgroups -Serve on CSU systemwide, statewide, and intersegmental committees and work groups to provide financial aid expertise and to promote the mission of the CSU. -Participate in statewide intersegmental committees/taskforces initiating new financial aid programs/initiatives. Participates in implementation and best practice workgroups. -Regularly briefs CO leadership on new and changing processes and policies that will directly impact the CSU including any potential risks or challenges. -Leads work directly with system legal, contracts, technical, research, accounting, and other department, as needed, to successfully launch programs and manage changes in policy, procedures, operations, and other systemwide campus initiatives. Policy and Guidance Support -Provides campuses with guidance on policy, procedures, best practices, regulatory application, legislative analysis, internal controls, and audit compliance. -Creates systemwide guides and analysis on audit internal controls, campus initiatives on all institutional, state, and federal aid programs. -Review changes to federal law and California Education Code for impact to systemwide CSU business practices, policy, operations, and financial aid initiatives. -Provides support to campuses on all financial aid matters. -Provide direction and guidance to campus business offices on the application of financial aid to student accounts, Perkins loan management, and loan servicing. -Identify and initiate data and policy analyses activities required to address proposed legislative and regulatory initiatives (at federal, state, intersegmental, and systemwide levels), budget proposals, and other decision-making needs relative to student financial aid programs as well as systemwide policies, -Monitors all changes to federal, state, and CSU policies and regulations. Develops policies/procedures with the Systemwide Director to ensure system compliance. -Provide guidance and support the writing of systemwide policy. As required, act on behalf of the systemwide director of financial aid programs in pursuing the goals of the unit and discharging the timely completion of required activities. -Establish and maintain effective collaboration with other Chancellor’s Office areas (e.g. institutional research, Student Financial Services, study abroad, residency, special programs, veterans affairs, legal counsel) to support policy adherence. 3 rd Party Servicers -Provide oversight for all financial aid third party contracts, student loan billing services, collection services for existing, changing, and new financial aid programs. -Maintain effective collaboration with campus officials regarding these activities and with multiple nationwide service providers. -Provide continuing assessments of service levels and, in cooperation with contracts and procurements, for the preparation and execution of Request for Proposal (RFP) processes for these services. -Provide management and oversight for systemwide contracts for student loan billing and collection agency contracts including the development and evaluation of Requests for Proposal, evaluation of ongoing services and required enhancements or levels of service, and the authorization of payment of monthly invoices for student loan billing service contract. -Serve as Chancellor’s Office liaison to campuses for all matters related to systemwide student loan billing and collection agency contracts and work with national servicers and campuses to resolve outstanding issues. Moderate and mediate problems between campuses and servicers. Other Duties as Assigned -Perform other duties as assigned in support of the department of Strategic Enrollment Management’s (SEM) mission and goals. -Participates in and leads projects and initiatives in EMS and the division Academic and Student Affairs, as necessary. -Serves as liaison with student financial services. Provides project support, serves as primary contact for auditors. -Provides direction, review, and correction on web updates, publications, and projects. Create written material and manage internal and systemwide web content, procedures, operational guides, and summaries that relate to existing and new student financial aid programs; including allied publications, catalog materials, and other authorized sites. -Coordinates appropriate distribution and retention of all CO communications regarding administration of student financial aid programs and provide advice and support, including interpretation of federal and state statutes and regulations, to campus personnel. -Participates in the review of campus financial aid web sites to ensure federal and state regulatory compliance. -Provides financial aid related presentations and training to a variety of internal and external audiences. Qualifications This position requires: -This position requires an earned baccalaureate degree from an accredited four-year university, or an equivalent combination of education and experience. -A minimum five years of responsible experience related to the administration of student financial aid programs. -Experience with CSU financial aid programs and PeopleSoft. -Must possess and demonstrate an acute level of attention to detail, strong math and analytic skills. -Strong professional/effective verbal and written communication skills, organizational skills. -Ability to work independently on a multitude of tasks, often with competing priorities. -Strong interpersonal, managerial and communication skills required to facilitate project management. -Ability to engage in conversation to assist with requirements gathering and analysis and business process design. -Strong leadership and interpersonal skills; experience collaborating with diverse audiences. -Ability to apply knowledge of systems and technologies toward practical business operations; subject matter expertise or technical knowledge of student information systems and other business systems. -Superior abilities using Microsoft Office applications and presentation software. Preferred Qualifications -Preference will be given for experience or related training in data management, descriptive statistics, and summary report preparation. -A master’s degree is preferred. -Preferred experience with project management, business process review, or change management methodologies. -Preferred experience developing and documenting functional design specifications. -Preferred experience working with 3 rd party vendors to facilitate ongoing operations, maintenance and enhancements, preferred. -Experience with vendor procurement, request for proposal (RFP) processes and vendor management, preferred. Application Period Priority consideration will be given to candidates who apply by January 23, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Jan 09 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Reporting to the Senior Director for Educational Programs & Academic Support, the Assistant Director for Training and Assessment develops and coordinates the recruitment, training and assessment for the Student Success unit with SJSU Student Affairs. This development includes recruitment and selection of new peer educators, new peer educator training, and on-going professional development opportunities for all peer educators (academic peer educators, learning assistants, mentors and student assistants in the various departments, orientation leaders, supplemental instruction leaders, and tutors). This position will work closely with all of the departments in the Student Success Unit to provide assessment and support for accreditation efforts. In addition, this position will oversee a full-time professional staff member that supports outreach and workshops for various student success units. Key Responsibilities Manages the recruitment, selection, and hiring of new peer educators every semester. In collaboration with department leads, assesses hiring needs and coordinates common application and marketing materials to promote and yield highly qualified candidates for a variety of peer educator/mentor/student assistant positions. Oversees curriculum decisions, coordinates presenters, and facilitates new peer educator foundational training in collaboration with department leads. Designs, coordinates, and facilitates on-going professional development and community building/teamwork opportunities for new and returning peer educators in consultation with program directors. Provides support and guidance to program directors and program coordinators in the Student Success Unit for their program learning and development including the various levels of training and meetings. Guides and supports a graduate student and/or 2-4 peer educators to deliver learning and development opportunities to the Student Success Unit. Arranges and maintains training certification/documentation for the various affiliated associations to maintain accreditation - CRLA, UMKC - SI program, etc. This includes overseeing lesson plan development and assessment for all training programs to assure best practices are followed. Oversees assessment practices and assures adherence to mission and learning outcomes for the Student Success Unit. Develops assessment strategies to measure impact of program and workshop outreach efforts, including social media engagement across various online platforms. Guides the Outreach and Workshop Specialist to provide outreach efforts inclusive of social media, face to face efforts (i.e. tabling, classroom announcements, participation in student panels & resource fairs), and physical and virtual marketing Maintains a supportive environment for student success staff through team building, appreciation, and recognition endeavors Supports the development of relevant learning materials, techniques and strategies for improvement and success in academic work, college transition and student development Ensures that evaluation and assessment of the effectiveness of Educational Skills Development strategies is being maintained Oversees Learning & Development, Appreciation, and Marketing Budget of $50,000. Knowledge, Skills & Abilities Enhanced and up to date knowledge of learning assistance and student support field including thorough knowledge of methods, procedures and practices of counseling, advising, learning assistance and/or student support professions. Understanding and sensitivity to the SJSU population and possessing multicultural competencies. Ability to advise students individually or in groups on varied and complex matters. Knowledge and ability to apply Student Development and Identity Development Theories. Knowledge and ability to use principles of supervision. Ability to maintain confidentiality and appropriately handle sensitive communications with students, staff, faculty, and external agencies. Demonstrated ability to interact effectively with students, staff, and faculty with excellent skills in written and oral communication as well as the ability to work collaboratively and plan, coordinate, and initiate actions necessary to implement administrative or group decisions or recommendations. Ability to reason logically, analyze, and solve organizational and operational problems with consideration being taken from multiple perspectives. Ability to plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations. Capacity to handle multiple work priorities, organize and plan work and projects and perform accurately in a detail-oriented environment. Proficiency and knowledge of computer applications in innovative teaching and database management. Working knowledge of software applications: word processing, spreadsheet, database management. Solid presentation design and facilitation skills. Ability to communicate with constituents in a professional and respectful manner. Required Qualifications Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate coursework in counseling techniques, interviewing and conflict resolution where such are job related Four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. A master’s degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling. Preferred Qualifications A master’s degree in Counseling, Clinical Psychology, Social Work or a job-related field 2-3 years of experience with designing interactive lesson plans and/or curriculum material, along with facilitating workshops and/or training sessions. 2-3 years of experience with supervision or coaching of students, colleagues, and/or staff employees. Understanding of accreditation requirements and tasks needed to undergo periodic reviews/applications. Experience working with peer educators in a higher education setting. Experience with assessment/evaluation and aligning outcomes with goals for program improvement. Experience with project management, such as the strategic development and coordination of multiple tasks, meeting deadlines, and delegation of duties. Compensation Classification: Student Services Professional IV Anticipated Hiring Range: $5,595/month - $6,300/month CSU Salary Range: $5,732/month - $8,176/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: February 6, 2024 through February 20, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Feb 06 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary Reporting to the Senior Director for Educational Programs & Academic Support, the Assistant Director for Training and Assessment develops and coordinates the recruitment, training and assessment for the Student Success unit with SJSU Student Affairs. This development includes recruitment and selection of new peer educators, new peer educator training, and on-going professional development opportunities for all peer educators (academic peer educators, learning assistants, mentors and student assistants in the various departments, orientation leaders, supplemental instruction leaders, and tutors). This position will work closely with all of the departments in the Student Success Unit to provide assessment and support for accreditation efforts. In addition, this position will oversee a full-time professional staff member that supports outreach and workshops for various student success units. Key Responsibilities Manages the recruitment, selection, and hiring of new peer educators every semester. In collaboration with department leads, assesses hiring needs and coordinates common application and marketing materials to promote and yield highly qualified candidates for a variety of peer educator/mentor/student assistant positions. Oversees curriculum decisions, coordinates presenters, and facilitates new peer educator foundational training in collaboration with department leads. Designs, coordinates, and facilitates on-going professional development and community building/teamwork opportunities for new and returning peer educators in consultation with program directors. Provides support and guidance to program directors and program coordinators in the Student Success Unit for their program learning and development including the various levels of training and meetings. Guides and supports a graduate student and/or 2-4 peer educators to deliver learning and development opportunities to the Student Success Unit. Arranges and maintains training certification/documentation for the various affiliated associations to maintain accreditation - CRLA, UMKC - SI program, etc. This includes overseeing lesson plan development and assessment for all training programs to assure best practices are followed. Oversees assessment practices and assures adherence to mission and learning outcomes for the Student Success Unit. Develops assessment strategies to measure impact of program and workshop outreach efforts, including social media engagement across various online platforms. Guides the Outreach and Workshop Specialist to provide outreach efforts inclusive of social media, face to face efforts (i.e. tabling, classroom announcements, participation in student panels & resource fairs), and physical and virtual marketing Maintains a supportive environment for student success staff through team building, appreciation, and recognition endeavors Supports the development of relevant learning materials, techniques and strategies for improvement and success in academic work, college transition and student development Ensures that evaluation and assessment of the effectiveness of Educational Skills Development strategies is being maintained Oversees Learning & Development, Appreciation, and Marketing Budget of $50,000. Knowledge, Skills & Abilities Enhanced and up to date knowledge of learning assistance and student support field including thorough knowledge of methods, procedures and practices of counseling, advising, learning assistance and/or student support professions. Understanding and sensitivity to the SJSU population and possessing multicultural competencies. Ability to advise students individually or in groups on varied and complex matters. Knowledge and ability to apply Student Development and Identity Development Theories. Knowledge and ability to use principles of supervision. Ability to maintain confidentiality and appropriately handle sensitive communications with students, staff, faculty, and external agencies. Demonstrated ability to interact effectively with students, staff, and faculty with excellent skills in written and oral communication as well as the ability to work collaboratively and plan, coordinate, and initiate actions necessary to implement administrative or group decisions or recommendations. Ability to reason logically, analyze, and solve organizational and operational problems with consideration being taken from multiple perspectives. Ability to plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations. Capacity to handle multiple work priorities, organize and plan work and projects and perform accurately in a detail-oriented environment. Proficiency and knowledge of computer applications in innovative teaching and database management. Working knowledge of software applications: word processing, spreadsheet, database management. Solid presentation design and facilitation skills. Ability to communicate with constituents in a professional and respectful manner. Required Qualifications Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate coursework in counseling techniques, interviewing and conflict resolution where such are job related Four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. A master’s degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling. Preferred Qualifications A master’s degree in Counseling, Clinical Psychology, Social Work or a job-related field 2-3 years of experience with designing interactive lesson plans and/or curriculum material, along with facilitating workshops and/or training sessions. 2-3 years of experience with supervision or coaching of students, colleagues, and/or staff employees. Understanding of accreditation requirements and tasks needed to undergo periodic reviews/applications. Experience working with peer educators in a higher education setting. Experience with assessment/evaluation and aligning outcomes with goals for program improvement. Experience with project management, such as the strategic development and coordination of multiple tasks, meeting deadlines, and delegation of duties. Compensation Classification: Student Services Professional IV Anticipated Hiring Range: $5,595/month - $6,300/month CSU Salary Range: $5,732/month - $8,176/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: February 6, 2024 through February 20, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Feb 06 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Job No: 529359; 7/6/2023 ASSOCIATE DIRECTOR, NETWORK AND TELECOMMUNICATIONS OPERATIONS California State University, Los Angeles, invites applications for the above Administrator II position. The University : California State University, Los Angeles (Cal State LA) is one of 23 campuses within the California State University system. The University is the premier comprehensive public university in the heart of Los Angeles. We offer nationally recognized programs and our faculty have a strong commitment to scholarship, research, creative pursuits, and service. As a federally recognized Hispanic-serving (HSI) and Asian-American, Native American, and Pacific Islander-serving institution (AANAPISI), Cal State LA recognizes the transformative power of education and embraces its duty to identify and serve the needs of all of its students. The University is committed to creating a community in which a diverse population of students, faculty, and staff can thrive. The Position : The incumbent, under the direction of the Director of IT Infrastructure Services and in accordance with CSU and University policies and procedures, is responsible for leading and overseeing all aspects of network engineering, services, and operations for wireless, wired/LAN, firewall, and telecommunications (telecom) across Cal State LA. This position requires strong technical expertise in network and telecom technologies, as well as excellent leadership and management skills to effectively manage a team of network engineers and other IT professionals. The Associate Director, Network and Telecommunications Services plays a critical role in ensuring the reliable and secure operation of the university’s network infrastructure. This position requires technical expertise, leadership skills, and the ability to collaborate with other IT teams and stakeholders. The incumbent will prevent service disruptions by overseeing intermediate Level 1 troubleshooting of alerts, issues, and problems as they arise, including Windows Server, LAN/WAN Networking, Unix/SAN, Security, Wireless, and VoIP; ensure documentation of delays and outages to support strategies for improvement, and support root cause identification and provide leading-edge solutions; manage the support operations related to the University’s network communications systems; campus-wide backbone; local area networks; intra-and inter-building telecommunication infrastructure; inter-campus telecommunication infrastructure, wireless; video; inside and outside cable plants; and other communications technologies; direct maintenance and data integrity of administrative databases including, but not limited to, cable plant inventory, station equipment inventory, network addressing, and work order management; ensure appropriate performance and/ or bandwidth on the campus backbone, as well as CENIC, to support campus requirements; ensure that new procedures are developed and executed, or existing procedures updated, to reflect changes; develop and recommends new policies and regulations for communications equipment, network operating systems, and network security, when necessary; provide leadership for all network and communications infrastructure projects; oversee evaluation and selection of equipment and system vendors; ensure all work meets industry and campus standards for compliance, correctness, and quality of a finished product; and recommends migration strategies for existing systems, servers, and networks; evaluate new technology and assesses its applicability to organizational and institutional requirements. Required Qualifications & Experience : A bachelor’s degree from an accredited college or four-year university in Computer Science, Electrical Engineering, Business Information Systems, or other related fields. The incumbent must have five years substantive responsible supervisory/ management experience of computer operations organization operating hardware and software comparable to the Cal State LA operating environment; supervisory experience in a key project management role on an intra-, inter-building network, and/or telecommunications infrastructure design and implementation project; experience in Ethernet networks, TCP/IP LANs, Virtual Private Networks (VPN), and network operations or equivalent large client-server/ distributed network environment; with DNS, DHCP, and other routing and switching fundamentals; experience with firewalls and encryption; direct, hands-on experience with network transport, design, planning, and implementation. The incumbent must have knowledge of Voice over IP technology (VoIP) on either Avaya equipment; Alacatel-Lucent hardware including switches, routers, and Palo Alto firewalls; wireless networking technology, including firewalls, intrusion prevention, and captive portals; the principles of network design and traffic engineering; cable topologies, wiring standards, electrical codes, cable identification techniques, and cable management software applications; cable management databases or associated software applications designed to maintain an inventory of the campus cable plan; e-911 systems; network monitoring and security software including OmniVista, Packet Shapers, and Network Management Software (NMS); Stateful Firewall and intrusion detection and prevention systems; MS Professional Office software, including MS Project; familiarity with industry best practices and standards for network and telecom services, such as ITIL, ISO 27001, and PCI DSS; disaster recovery planning and execution for systems and services. The incumbent must have strong communication skills, both written and verbal. The incumbent must have the ability to develop a business continuity plan for continuing ITS business processes during a system outage or interruption; work in a fast-paced, dynamic environment, and manage multiple priorities and projects simultaneously; and to effectively communicate with internal and external stakeholders at all levels of the organization. The incumbent must have a demonstrated interest and/or ability to work in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the California State University. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Advanced degree in information technology, information security, computer science, engineering, business administration, or other related field. Knowledge of network appliances; Aruba Wireless networks; Microsoft Office Server suite of products; and of CSU CENIC topology. CCIE or equivalent certification. CCNA, VMWare, Security, or equivalent certifications. Experience working in higher education. Compensation : Salary is commensurate with experience and qualifications. Salary range is $4,812 - $15,449/monthly. A comprehensive benefits package is provided. Appointment : The Administrator II appointment will be made under the guidelines for management and supervisory employees of the California State University. All rights and benefits associated with this appointment are governed by the Management Personnel Plan. Closing Date : Review of applications will begin on July 20, 2023 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A completed online Cal State University, Los Angeles employment application is required. Resumes will not be accepted in lieu of a completed application. This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Jul 06 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Job No: 529359; 7/6/2023 ASSOCIATE DIRECTOR, NETWORK AND TELECOMMUNICATIONS OPERATIONS California State University, Los Angeles, invites applications for the above Administrator II position. The University : California State University, Los Angeles (Cal State LA) is one of 23 campuses within the California State University system. The University is the premier comprehensive public university in the heart of Los Angeles. We offer nationally recognized programs and our faculty have a strong commitment to scholarship, research, creative pursuits, and service. As a federally recognized Hispanic-serving (HSI) and Asian-American, Native American, and Pacific Islander-serving institution (AANAPISI), Cal State LA recognizes the transformative power of education and embraces its duty to identify and serve the needs of all of its students. The University is committed to creating a community in which a diverse population of students, faculty, and staff can thrive. The Position : The incumbent, under the direction of the Director of IT Infrastructure Services and in accordance with CSU and University policies and procedures, is responsible for leading and overseeing all aspects of network engineering, services, and operations for wireless, wired/LAN, firewall, and telecommunications (telecom) across Cal State LA. This position requires strong technical expertise in network and telecom technologies, as well as excellent leadership and management skills to effectively manage a team of network engineers and other IT professionals. The Associate Director, Network and Telecommunications Services plays a critical role in ensuring the reliable and secure operation of the university’s network infrastructure. This position requires technical expertise, leadership skills, and the ability to collaborate with other IT teams and stakeholders. The incumbent will prevent service disruptions by overseeing intermediate Level 1 troubleshooting of alerts, issues, and problems as they arise, including Windows Server, LAN/WAN Networking, Unix/SAN, Security, Wireless, and VoIP; ensure documentation of delays and outages to support strategies for improvement, and support root cause identification and provide leading-edge solutions; manage the support operations related to the University’s network communications systems; campus-wide backbone; local area networks; intra-and inter-building telecommunication infrastructure; inter-campus telecommunication infrastructure, wireless; video; inside and outside cable plants; and other communications technologies; direct maintenance and data integrity of administrative databases including, but not limited to, cable plant inventory, station equipment inventory, network addressing, and work order management; ensure appropriate performance and/ or bandwidth on the campus backbone, as well as CENIC, to support campus requirements; ensure that new procedures are developed and executed, or existing procedures updated, to reflect changes; develop and recommends new policies and regulations for communications equipment, network operating systems, and network security, when necessary; provide leadership for all network and communications infrastructure projects; oversee evaluation and selection of equipment and system vendors; ensure all work meets industry and campus standards for compliance, correctness, and quality of a finished product; and recommends migration strategies for existing systems, servers, and networks; evaluate new technology and assesses its applicability to organizational and institutional requirements. Required Qualifications & Experience : A bachelor’s degree from an accredited college or four-year university in Computer Science, Electrical Engineering, Business Information Systems, or other related fields. The incumbent must have five years substantive responsible supervisory/ management experience of computer operations organization operating hardware and software comparable to the Cal State LA operating environment; supervisory experience in a key project management role on an intra-, inter-building network, and/or telecommunications infrastructure design and implementation project; experience in Ethernet networks, TCP/IP LANs, Virtual Private Networks (VPN), and network operations or equivalent large client-server/ distributed network environment; with DNS, DHCP, and other routing and switching fundamentals; experience with firewalls and encryption; direct, hands-on experience with network transport, design, planning, and implementation. The incumbent must have knowledge of Voice over IP technology (VoIP) on either Avaya equipment; Alacatel-Lucent hardware including switches, routers, and Palo Alto firewalls; wireless networking technology, including firewalls, intrusion prevention, and captive portals; the principles of network design and traffic engineering; cable topologies, wiring standards, electrical codes, cable identification techniques, and cable management software applications; cable management databases or associated software applications designed to maintain an inventory of the campus cable plan; e-911 systems; network monitoring and security software including OmniVista, Packet Shapers, and Network Management Software (NMS); Stateful Firewall and intrusion detection and prevention systems; MS Professional Office software, including MS Project; familiarity with industry best practices and standards for network and telecom services, such as ITIL, ISO 27001, and PCI DSS; disaster recovery planning and execution for systems and services. The incumbent must have strong communication skills, both written and verbal. The incumbent must have the ability to develop a business continuity plan for continuing ITS business processes during a system outage or interruption; work in a fast-paced, dynamic environment, and manage multiple priorities and projects simultaneously; and to effectively communicate with internal and external stakeholders at all levels of the organization. The incumbent must have a demonstrated interest and/or ability to work in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the California State University. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Advanced degree in information technology, information security, computer science, engineering, business administration, or other related field. Knowledge of network appliances; Aruba Wireless networks; Microsoft Office Server suite of products; and of CSU CENIC topology. CCIE or equivalent certification. CCNA, VMWare, Security, or equivalent certifications. Experience working in higher education. Compensation : Salary is commensurate with experience and qualifications. Salary range is $4,812 - $15,449/monthly. A comprehensive benefits package is provided. Appointment : The Administrator II appointment will be made under the guidelines for management and supervisory employees of the California State University. All rights and benefits associated with this appointment are governed by the Management Personnel Plan. Closing Date : Review of applications will begin on July 20, 2023 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A completed online Cal State University, Los Angeles employment application is required. Resumes will not be accepted in lieu of a completed application. This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Jul 06 2023 Pacific Daylight Time Applications close: Closing Date/Time:
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment: Full-time, Management Personnel Plan (MPP II) Anticipated Salary Range: $96,000 to $112,356 annually (Commensurate with qualifications and experience) Recruitment Closing Date : Open Until Filled REQUIRED- All candidates must submit the following: Application Cover letter Resume or CV Three (3) References THE DEPARTMENT: Counseling and Psychological Services (CAPS) is an organizational unit of the Campus Health and Wellbeing Cluster within the Division of Student Affairs. The unit strives for excellence in student services by adhering to the Values adopted by the Division (i.e., a Student-Centered Philosophy, Integrity, Interconnectedness, Passion, Quality, and Richness of Diversity). In keeping with these Values, Counseling and Psychological Services provides a variety of mental health and outreach services to the University community at large. One of the department's primary goals is to enhance the psychosocial development and emotional well being of students, thus contributing to their retention and graduation from the University. In performing the duties and responsibilities of this position, the Director should demonstrate attitudes, behaviors, and work ethic that exemplify the Divisional Values, in response to assisting students with mental health concerns. DUTIES AND RESPONSIBILITIES: Administrative Duties Interact closely with every level of departmental personnel in performing a wide range of duties; interact with virtually every constituency within the campus community (students, staff, faculty, administrators, parents) on a regular basis. Collaborate with CAPS Director, departmental staff, and/or members of the campus community in the implementation of clinical services, outreach programs, consultation, training, and crisis intervention. Address confidential and sensitive matters emanating from the department of Counseling and Psychological Services and other administrative offices, academic colleges, and/or student service units. Provide regular updates to the CAPS Director as needed, and respond to other administrative requests that serve the department and campus community. Answers questions and responds to situations in which judgment, confidentiality, tact, discretion, knowledge and diplomacy are critical, especially in response to crises, emergency services/hospitalizations, confidential documents/information, and in working with clientele in need of unique services. Demonstrates proficiency in interpersonal communication skills, public speaking, and in written communications. Make decisions based on sound reasoning and with confidence. Meet regularly with the CAPS Director (and/or upon request), regarding departmental operations and updates, budgetary and personnel matters, and/or clinical service delivery. Manage clinical case assignment and lead the clinical consultation meeting to ensure best treatment intervention practices are being used. Participate in regularly scheduled meetings involving the AVP, divisional directors, departmental program coordinators, and the front office coordinator, to address the effectiveness of services, policies and procedures, and evaluative measures. As part of the department's Management Team, provide supervision and work with the department Dean in completing performance evaluations for professional counselors, administrative assistants, and graduate level interns. Assists in providing staff support and direction, promoting accountability, enforcing deadlines, and provide feedback related to ongoing performance. Provide and/or organize training sessions and professional development opportunities to promote collegiality, optimum and ethical performance, and teamwork. Empower staff to make independent decisions at appropriate operational levels. Assists the CAPS Director in responding to after-hour emergencies throughout the calendar year (i.e., including summer), including serving as a point person on the ProtoCall/after hours service contact list. Monitor staff serving in departmental liaison and coordinator roles to ensure relevance and adherence to policy. In collaboration with the CAPS Director, ensure that staff (professional counselors, administrative support staff, and interns) are kept abreast of the laws and ethics pertaining to the delivery of clinical services and documentation. Maintain a working knowledge of legal and ethical guidelines, policies, procedures in the field of psychology in order to make accurate clinical decisions and referrals with regard to treatment planning, consultation, case management and emergency services. Build strategic alliances with community mental health providers and private practitioners to facilitate off campus referrals. Responsible for ensuring the development, maintenance and revision of the department’s policy and procedures manual and community referrals list. In collaboration with the CAPS Director, oversee the development, management and quality of a comprehensive clinical training program designed to meet the supervision and training needs of graduate/doctorate level interns, provide feedback to the screening and selection process of interns, direct supervision (individual/group) to interns, and verbal and written feedback in relationship to the interns' performance, professional conduct, and clinical outcomes with clients. In collaboration with CAPS crisis and counseling staff, oversees the crisis and case management services and manage students in crisis and those whose behavioral difficulties impact the campus. Conduct "fitness to stay" and "re-entry" evaluations for students with behavioral and/or psychological difficulties. Provide brief crisis sessions to students for restabilization purpose. Provide limited crisis consultation and referrals for staff and faculty in crisis. Assist the CAPS Director in Supervising administrative support staff to ensure a smooth execution of front desk procedures/protocol when assisting clients. Provide administrative support staff with training in effective clinical protocol when serving distressed clients and in managing clinical emergencies. Collaborate with the professional counselors and administrative support staff, respectively, to update/maintain forms, documents, brochures, fliers, and marketing strategies related to clinical service delivery. Build strategic alliances and network with academic departments and University divisions as a means to enhance the visibility and utilization of CAPS’ services. Review and respond to subpoenas, client record requests, and requests related to student withdrawals and retroactive withdrawals. Oversee and facilitate administrative procedures related to the withdrawal process (e.g., case review, completion of relevant paperwork, making appropriate contacts). Perform other responsibilities and duties as needed, to carry out CAPS services within the department and to the University, as determined and assigned by the CAPS Director. Such services may include: the generation of reports/documents, research projects, committee work, special projects, and/or participation in campus events. Serve as the Administrator in Charge upon request and in the absence of the Director; attend departmental, university-wide, and community meetings; participate in professional development activities/training to enhance job performance; and facilitate professional development training seminars, and/or presentations as a means to contribute to staff development. Direct Clinical Service Delivery Conduct clinical assessment/intake evaluations; provide individual, couple, family or group counseling, crisis intervention, hospitalization and other emergency response. Utilize clinical conceptualization, treatment planning, and case management to facilitate clinical effectiveness. Provide mental health consultation and facilitate on and off campus referrals, as needed. Administer, interpret and reporting on psychological assessments/testing, as needed. Maintain/demonstrate a current command of knowledge in professional counseling theory, research, practice, legal and ethical guidelines, and CAPS policies and procedures. Employ a variety of therapeutic methods to effectively counsel clients with a full range of psychological issues. Utilize sound clinical judgment and apply methods appropriate to presenting problems and needs of clients. Demonstrate cultural sensitivity and competence addressing needs of diverse clients. Apply legal and ethical standards of the profession in executing clinical services. Utilize consultation opportunities for treatment planning, and to ensure service quality and adherence to legal and ethical mandates. Indirect Clinical Services Maintain records/case notes pertaining to client caseload and other service delivery. Apply legal and ethical standards of the profession in providing case management, documentation and record keeping. Attend departmental meetings as scheduled, needed and/or as requested by the CAPS Director. Participate in other activities, as needed, to carry out CAPS services within the department and to relevant University constituencies, as determined and assigned by the CAPS Director, including taking on additional caseload, generating reports/documents, conducting research or special projects, committee work, and/or participating in campus events, student peer education programs, consultation services, workshops, training modules, and faculty/student orientation programs. QUALIFICATIONS: Possession of an appropriate terminal degree as a Doctorate in behavioral sciences, counseling, psychology, or a specifically related academic field A California license as a Psychologist 3 years of successful administrative experience in university counseling center of comparable scale and complexity Successful experience supervising, training and evaluating employees, and graduate level interns/trainees, resolving conflicts, and encouraging a diverse staff to work well together. Expertise and/or experience in crisis intervention and working with a broad range of presenting problems and constituencies. Experience working with data collection, needs assessment, mental health surveys, and outcome measures to assess service effectiveness and to promote quality improvement. Experience in teaching, and providing training, outreach programs and crisis intervention in a University setting. Knowledge of and experience with mental health models, accreditation standards, policies and procedures related to the field of psychology and student affairs in a higher education setting. Excellent oral and written communication skills, including demonstrated ability to make effective oral presentations, facilitate an open exchange of ideas, and write clear and concise notes, documents, and reports. Superior interpersonal skills and the ability to collaborate with and respond to multiple constituencies and make meaningful connections at all levels of an organization. Demonstrated ability to make independent decisions, exercise sound judgment, and to multi-task and set priorities. Ability to counsel individuals utilizing professional therapy orientations, techniques, and strategies, while meeting the needs of a multicultural, multi-gendered, and multi-aged clientele; ability to respond to situations with knowledge and understanding of diversity issues and cultural factors. Knowledge of Electronic Medical Record Systems such as Point and Click. PREFERRED EXPERIENCE: Knowledge of or ability to understand the role and functioning of University Counseling Centers Previous experience working in a University Counseling Center setting, Student Affairs, and/or in higher education. Background or experience working on Behavioral Intervention or Crisis Management Teams Experience using information technology and conducting mental health outcome measures to assess effectiveness and promote continuous quality improvement. Demonstrated training, knowledge and skill in psychological assessment, testing, and report writing. Strong fiscal and resource management skills, and experience planning and controlling a complex budget. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. See policy at https://calstate.policystat.com/v2/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any criminal conviction history, considering such factors as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. See policy at https://www.cpp.edu/eoda/employee-labor//documents/employment-policies/hr2017-17.pdf . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Conflict of Interest This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. See policy at https://www.calstate.edu/csu-system/faculty-staff/systemwide-human-resources/conflict-of-interest/ . Outside Employment Disclosure Prospective Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request. See policy at https://www.cpp.edu/eoda/employee-labor//documents/employment-policies/hr2016-06.pdf . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster. Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . More information is available at: https://www.cpp.edu/eoda/employee-labor//access-accommodations/index.shtml . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer. The university subscribes to the pay transparency nondiscrimination provision and all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. More information is available at: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf and at https://www.cpp.edu/eoda/employee-labor/documents/aa-eeo-doc/policy-statement_2022-aap-for-california-state-polytechnic-university-pomona_confidential_20220127.pdf . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Aug 22 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Type of Appointment: Full-time, Management Personnel Plan (MPP II) Anticipated Salary Range: $96,000 to $112,356 annually (Commensurate with qualifications and experience) Recruitment Closing Date : Open Until Filled REQUIRED- All candidates must submit the following: Application Cover letter Resume or CV Three (3) References THE DEPARTMENT: Counseling and Psychological Services (CAPS) is an organizational unit of the Campus Health and Wellbeing Cluster within the Division of Student Affairs. The unit strives for excellence in student services by adhering to the Values adopted by the Division (i.e., a Student-Centered Philosophy, Integrity, Interconnectedness, Passion, Quality, and Richness of Diversity). In keeping with these Values, Counseling and Psychological Services provides a variety of mental health and outreach services to the University community at large. One of the department's primary goals is to enhance the psychosocial development and emotional well being of students, thus contributing to their retention and graduation from the University. In performing the duties and responsibilities of this position, the Director should demonstrate attitudes, behaviors, and work ethic that exemplify the Divisional Values, in response to assisting students with mental health concerns. DUTIES AND RESPONSIBILITIES: Administrative Duties Interact closely with every level of departmental personnel in performing a wide range of duties; interact with virtually every constituency within the campus community (students, staff, faculty, administrators, parents) on a regular basis. Collaborate with CAPS Director, departmental staff, and/or members of the campus community in the implementation of clinical services, outreach programs, consultation, training, and crisis intervention. Address confidential and sensitive matters emanating from the department of Counseling and Psychological Services and other administrative offices, academic colleges, and/or student service units. Provide regular updates to the CAPS Director as needed, and respond to other administrative requests that serve the department and campus community. Answers questions and responds to situations in which judgment, confidentiality, tact, discretion, knowledge and diplomacy are critical, especially in response to crises, emergency services/hospitalizations, confidential documents/information, and in working with clientele in need of unique services. Demonstrates proficiency in interpersonal communication skills, public speaking, and in written communications. Make decisions based on sound reasoning and with confidence. Meet regularly with the CAPS Director (and/or upon request), regarding departmental operations and updates, budgetary and personnel matters, and/or clinical service delivery. Manage clinical case assignment and lead the clinical consultation meeting to ensure best treatment intervention practices are being used. Participate in regularly scheduled meetings involving the AVP, divisional directors, departmental program coordinators, and the front office coordinator, to address the effectiveness of services, policies and procedures, and evaluative measures. As part of the department's Management Team, provide supervision and work with the department Dean in completing performance evaluations for professional counselors, administrative assistants, and graduate level interns. Assists in providing staff support and direction, promoting accountability, enforcing deadlines, and provide feedback related to ongoing performance. Provide and/or organize training sessions and professional development opportunities to promote collegiality, optimum and ethical performance, and teamwork. Empower staff to make independent decisions at appropriate operational levels. Assists the CAPS Director in responding to after-hour emergencies throughout the calendar year (i.e., including summer), including serving as a point person on the ProtoCall/after hours service contact list. Monitor staff serving in departmental liaison and coordinator roles to ensure relevance and adherence to policy. In collaboration with the CAPS Director, ensure that staff (professional counselors, administrative support staff, and interns) are kept abreast of the laws and ethics pertaining to the delivery of clinical services and documentation. Maintain a working knowledge of legal and ethical guidelines, policies, procedures in the field of psychology in order to make accurate clinical decisions and referrals with regard to treatment planning, consultation, case management and emergency services. Build strategic alliances with community mental health providers and private practitioners to facilitate off campus referrals. Responsible for ensuring the development, maintenance and revision of the department’s policy and procedures manual and community referrals list. In collaboration with the CAPS Director, oversee the development, management and quality of a comprehensive clinical training program designed to meet the supervision and training needs of graduate/doctorate level interns, provide feedback to the screening and selection process of interns, direct supervision (individual/group) to interns, and verbal and written feedback in relationship to the interns' performance, professional conduct, and clinical outcomes with clients. In collaboration with CAPS crisis and counseling staff, oversees the crisis and case management services and manage students in crisis and those whose behavioral difficulties impact the campus. Conduct "fitness to stay" and "re-entry" evaluations for students with behavioral and/or psychological difficulties. Provide brief crisis sessions to students for restabilization purpose. Provide limited crisis consultation and referrals for staff and faculty in crisis. Assist the CAPS Director in Supervising administrative support staff to ensure a smooth execution of front desk procedures/protocol when assisting clients. Provide administrative support staff with training in effective clinical protocol when serving distressed clients and in managing clinical emergencies. Collaborate with the professional counselors and administrative support staff, respectively, to update/maintain forms, documents, brochures, fliers, and marketing strategies related to clinical service delivery. Build strategic alliances and network with academic departments and University divisions as a means to enhance the visibility and utilization of CAPS’ services. Review and respond to subpoenas, client record requests, and requests related to student withdrawals and retroactive withdrawals. Oversee and facilitate administrative procedures related to the withdrawal process (e.g., case review, completion of relevant paperwork, making appropriate contacts). Perform other responsibilities and duties as needed, to carry out CAPS services within the department and to the University, as determined and assigned by the CAPS Director. Such services may include: the generation of reports/documents, research projects, committee work, special projects, and/or participation in campus events. Serve as the Administrator in Charge upon request and in the absence of the Director; attend departmental, university-wide, and community meetings; participate in professional development activities/training to enhance job performance; and facilitate professional development training seminars, and/or presentations as a means to contribute to staff development. Direct Clinical Service Delivery Conduct clinical assessment/intake evaluations; provide individual, couple, family or group counseling, crisis intervention, hospitalization and other emergency response. Utilize clinical conceptualization, treatment planning, and case management to facilitate clinical effectiveness. Provide mental health consultation and facilitate on and off campus referrals, as needed. Administer, interpret and reporting on psychological assessments/testing, as needed. Maintain/demonstrate a current command of knowledge in professional counseling theory, research, practice, legal and ethical guidelines, and CAPS policies and procedures. Employ a variety of therapeutic methods to effectively counsel clients with a full range of psychological issues. Utilize sound clinical judgment and apply methods appropriate to presenting problems and needs of clients. Demonstrate cultural sensitivity and competence addressing needs of diverse clients. Apply legal and ethical standards of the profession in executing clinical services. Utilize consultation opportunities for treatment planning, and to ensure service quality and adherence to legal and ethical mandates. Indirect Clinical Services Maintain records/case notes pertaining to client caseload and other service delivery. Apply legal and ethical standards of the profession in providing case management, documentation and record keeping. Attend departmental meetings as scheduled, needed and/or as requested by the CAPS Director. Participate in other activities, as needed, to carry out CAPS services within the department and to relevant University constituencies, as determined and assigned by the CAPS Director, including taking on additional caseload, generating reports/documents, conducting research or special projects, committee work, and/or participating in campus events, student peer education programs, consultation services, workshops, training modules, and faculty/student orientation programs. QUALIFICATIONS: Possession of an appropriate terminal degree as a Doctorate in behavioral sciences, counseling, psychology, or a specifically related academic field A California license as a Psychologist 3 years of successful administrative experience in university counseling center of comparable scale and complexity Successful experience supervising, training and evaluating employees, and graduate level interns/trainees, resolving conflicts, and encouraging a diverse staff to work well together. Expertise and/or experience in crisis intervention and working with a broad range of presenting problems and constituencies. Experience working with data collection, needs assessment, mental health surveys, and outcome measures to assess service effectiveness and to promote quality improvement. Experience in teaching, and providing training, outreach programs and crisis intervention in a University setting. Knowledge of and experience with mental health models, accreditation standards, policies and procedures related to the field of psychology and student affairs in a higher education setting. Excellent oral and written communication skills, including demonstrated ability to make effective oral presentations, facilitate an open exchange of ideas, and write clear and concise notes, documents, and reports. Superior interpersonal skills and the ability to collaborate with and respond to multiple constituencies and make meaningful connections at all levels of an organization. Demonstrated ability to make independent decisions, exercise sound judgment, and to multi-task and set priorities. Ability to counsel individuals utilizing professional therapy orientations, techniques, and strategies, while meeting the needs of a multicultural, multi-gendered, and multi-aged clientele; ability to respond to situations with knowledge and understanding of diversity issues and cultural factors. Knowledge of Electronic Medical Record Systems such as Point and Click. PREFERRED EXPERIENCE: Knowledge of or ability to understand the role and functioning of University Counseling Centers Previous experience working in a University Counseling Center setting, Student Affairs, and/or in higher education. Background or experience working on Behavioral Intervention or Crisis Management Teams Experience using information technology and conducting mental health outcome measures to assess effectiveness and promote continuous quality improvement. Demonstrated training, knowledge and skill in psychological assessment, testing, and report writing. Strong fiscal and resource management skills, and experience planning and controlling a complex budget. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. See policy at https://calstate.policystat.com/v2/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any criminal conviction history, considering such factors as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. See policy at https://www.cpp.edu/eoda/employee-labor//documents/employment-policies/hr2017-17.pdf . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Conflict of Interest This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. See policy at https://www.calstate.edu/csu-system/faculty-staff/systemwide-human-resources/conflict-of-interest/ . Outside Employment Disclosure Prospective Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request. See policy at https://www.cpp.edu/eoda/employee-labor//documents/employment-policies/hr2016-06.pdf . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster. Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . More information is available at: https://www.cpp.edu/eoda/employee-labor//access-accommodations/index.shtml . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer. The university subscribes to the pay transparency nondiscrimination provision and all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. More information is available at: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf and at https://www.cpp.edu/eoda/employee-labor/documents/aa-eeo-doc/policy-statement_2022-aap-for-california-state-polytechnic-university-pomona_confidential_20220127.pdf . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Aug 22 2023 Pacific Daylight Time Applications close: Closing Date/Time:
California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Legislative Director . The CSU Chancellor's Office is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. This position is located in Washington, D.C. Salary The anticipated salary hiring range is up to $12,500 per month, commensurate with qualifications and experience. The salary range for this classification is $6,563 to $21,066 per month. Classification Administrator III Position Information The California State University, Office of the Chancellor, is seeking a Legislative Director to play a key role in leading the Office of Federal Relations’ efforts to make the CSU a thoughtful, effective and significant voice in the nation’s capital on higher education policy and spending, and on any other matters directly affecting the system or its campuses. Responsibilities Under the general direction of the Assistant Vice Chancellor for Federal Relations , the Legislative Director will: -Assist the Assistant Vice Chancellor in developing a comprehensive strategy for implementing the CSU federal priorities each year. -Helps develop CSU legislative recommendations, regulatory responses, and impact statements. -Reviews and analyzes current legislation and regulations that affect higher education and the CSU. -On the CSU’s behalf, attends and participates in meetings of higher education organizations, such as those hosted by the CEF, APLU, AASCU, and ACE, among others. -Works to broaden Congressional, and specifically California delegation, awareness of the CSU’s interest in federal legislative and grant matters by meeting with appropriate Congressional and Executive branch staff to discuss CSU priorities, issues, concerns, and opportunities. -Responds to inquiries (both from within the CSU and from external sources) about the CSU and its position of matters of federal import. -Initiates and maintains contacts with representatives of other interest groups and entities regarding issues relevant to CSU concerns. -Assists with the annual development of a system-wide federal priorities in consultation with system and campus leadership. Qualifications This position requires: -Bachelor’s degree required; graduate degree preferred. -A very strong background in public policy advocacy is required. Experience should include at least 7 years of working directly on California and/or federal public policy matters within the California or federal government systems (legislative and/or executive branches) and include meaningful interactions with Members of Congress or senior Federal Agency personnel. Committee or Executive Branch service is preferred. CSU or California experience a plus. -A demonstrated knowledge of legislative, budget and appropriations processes and analysis are required to assist with advancing the CSU’s federal priorities agenda. -Excellent written and oral communications skills are an essential component of being an effective advocate for the CSU. -The ability to deal with politically sensitive issues and maintain strict confidence is required. -Knowledge of computer research programs and networks information services is important for all OFR employees. Application Period Priority consideration will be given to candidates who apply by November 15, 2023 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. However, this position is based in Washington, D.C. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Sep 11 2023 Eastern Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Legislative Director . The CSU Chancellor's Office is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. This position is located in Washington, D.C. Salary The anticipated salary hiring range is up to $12,500 per month, commensurate with qualifications and experience. The salary range for this classification is $6,563 to $21,066 per month. Classification Administrator III Position Information The California State University, Office of the Chancellor, is seeking a Legislative Director to play a key role in leading the Office of Federal Relations’ efforts to make the CSU a thoughtful, effective and significant voice in the nation’s capital on higher education policy and spending, and on any other matters directly affecting the system or its campuses. Responsibilities Under the general direction of the Assistant Vice Chancellor for Federal Relations , the Legislative Director will: -Assist the Assistant Vice Chancellor in developing a comprehensive strategy for implementing the CSU federal priorities each year. -Helps develop CSU legislative recommendations, regulatory responses, and impact statements. -Reviews and analyzes current legislation and regulations that affect higher education and the CSU. -On the CSU’s behalf, attends and participates in meetings of higher education organizations, such as those hosted by the CEF, APLU, AASCU, and ACE, among others. -Works to broaden Congressional, and specifically California delegation, awareness of the CSU’s interest in federal legislative and grant matters by meeting with appropriate Congressional and Executive branch staff to discuss CSU priorities, issues, concerns, and opportunities. -Responds to inquiries (both from within the CSU and from external sources) about the CSU and its position of matters of federal import. -Initiates and maintains contacts with representatives of other interest groups and entities regarding issues relevant to CSU concerns. -Assists with the annual development of a system-wide federal priorities in consultation with system and campus leadership. Qualifications This position requires: -Bachelor’s degree required; graduate degree preferred. -A very strong background in public policy advocacy is required. Experience should include at least 7 years of working directly on California and/or federal public policy matters within the California or federal government systems (legislative and/or executive branches) and include meaningful interactions with Members of Congress or senior Federal Agency personnel. Committee or Executive Branch service is preferred. CSU or California experience a plus. -A demonstrated knowledge of legislative, budget and appropriations processes and analysis are required to assist with advancing the CSU’s federal priorities agenda. -Excellent written and oral communications skills are an essential component of being an effective advocate for the CSU. -The ability to deal with politically sensitive issues and maintain strict confidence is required. -Knowledge of computer research programs and networks information services is important for all OFR employees. Application Period Priority consideration will be given to candidates who apply by November 15, 2023 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. However, this position is based in Washington, D.C. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Sep 11 2023 Eastern Daylight Time Applications close: Closing Date/Time:
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Executive Director, Asian American, Native Hawaiian and Pacific Islander Student Achievement Center Classification Title: Administrator III Posting Details Priority Application Deadline: Monday, January 15, 2024 @ 11:55pm PST (posting will remain open until filled) Position Summary Under the general direction of the Vice President of Inclusive Excellence and University Diversity Officer, the Executive Director, Asian American, Native Hawaiian and Pacific Islander Student Achievement Center (ED) is responsible for all aspects of establishing and leading a central office to administer the California State University’s (CSU) Asian American, Native Hawaiian Pacific Islander (AANHPI) Student Achievement Program (SAP). The Central Office operates on behalf of the CSU Chancellor’s Office (CO) to allocate programmatic funding, support program development and training, and build a network across the CSU system in support of AANHPI student success. The office is housed at the Sacramento State campus within the Division of Inclusive Excellence. The executive director leads the central office to support all CSU campuses AANHPI SAP efforts. The AANHPI Executive Director: Leads the state-wide central office to support all CSU campuses with their AANHPI SAP efforts. It is important to note that to avoid conflict of interest, the ED does not oversee the Sacramento State AANHPI SAP efforts. Provides leadership, management, strategic, and operational planning for AANHPI SAP to ensure the success and sustainability of the state-wide operation, including working with the CO leadership and the vice president for Inclusive Excellence to operationalize the program. Recruits, hires, and supervises personnel, ensuring appropriate training, professional development, and support related to the program’s plan and goals; some positions may require collaboration with the Chancellor’s Office. Develops and implements processes for outreach, training, curriculum development, capacity building, technical assistance, data gathering/reporting, and programmatic assessments. Holds oversight and fiscal responsibility for the effective implementation of processes to allocate state funding, development of proposal evaluation rubrics, ensuring timely allocation of funds and mechanisms to produce and release annual reports on funding activities and outcomes. Creates opportunities for CSU AANHPI SAP programs to network and share high impact practices through network meetings, workshops, and annual conferences. Work in collaboration with the AANHPI SAP Advisory committee and solicit input on the implementation of the program’s operations to meet expectations set by the CO and the VPIE. FLSA : Exempt (not eligible for overtime) Anticipated Hiring Range : $11,000 per month - $13,000 per month CSU Classification Salary Range : $6,250 per month - $20,063 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (At-Will) Time Base : Full-Time Work Hours : Monday - Friday 8:00 a.m. - 5:00 p.m. with occasional evenings and weekends depending on Center needs. Frequent travel required to other CSU campuses. Department Information The Division of Inclusive Excellence is responsible for ensuring that Sacramento State’s commitment to equity, diversity, and inclusion is both embedded throughout our University and communicated to the larger Sacramento community. https://www.csus.edu/division-inclusive-excellence/ Required Qualifications Holds an earned doctorate degree, or equivalent combination of leadership and/or management experience in higher education. Experience: Five or more years of demonstrated experience: directing, organizing, and overseeing departments and programs related to student services, programs, and support. Experience should include fiscal responsibility for budget management and resource allocation. Experience working on student success programming and efforts to advance educational equity for Asian American, Native Hawaiian, and Pacific Islander (AANHPI) students and other historically under-represented student groups. Three or more years’ experience managing various classifications of employees; including hiring, training/coaching, and evaluating. Demonstrated experience communicating and collaborating with strategic partners, university leadership, regional academic institutions on partnership and initiative activities focused on serving highly diverse student populations with special emphasis on historically disadvantaged student groups. Experience developing new programs and/or student service centers, including planning and implementing complex organizational structures. Experience supervising managers Experience managing represented employees in a collective bargaining environment. Experience serving as an administrator within a grant-providing organization (public/government agencies, private foundations, corporate giving programs, etc.) Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Preferred Qualifications Experience: Demonstrated understanding and recognition of student needs and cultural/historical backgrounds to serve the Asian American, Native Hawaiian, Pacific Islander (AANHPI) student population and what constitutes a culturally responsive campus environment. Two or more years’ experience working as a full-time employee in the California State University system. Demonstrated ability and experience effectively administering grant-based programs, including accountability for reporting on outcomes and providing or managing data-driven program assessment. Ability to establish, communicate, and maintain cooperative working relationships with diverse communities including students, parents, faculty, administrators, community members, colleagues, and the Chancellor’s Office. Demonstrated ability to lead a diverse team and collaborate with colleagues across a large, complex organization to effectively plan, create, and administer student achievement programming. Ability to effectively engage with senior leadership and key strategic partners across campuses to gain support for new or innovative programs. Thorough understanding of the financial, human, and educational resources needed to provide effective and impactful student programming, particularly for AANHPI and historically under-represented student populations. Ability to work effectively with the CSU Chancellor’s Office, auditors, and the campus community on challenging and sometimes controversial subjects. Demonstrated skills in managing programs, including program evaluation, assessment, and the development of short and long-range planning. Ability to work independently with minimal direction; Coordinate, prioritize multiple tasks, setting deadlines, and completing projects accordingly. Strong organizational, interpersonal, and communication skills with excellent written and oral communications Demonstrate both emotional intelligence and strong political acumen. CONDITIONS OF EMPLOYMENT Ability to pass background check. Documents Needed to Apply Resume/CV and cover letter. Failure to upload required documentation may result in disqualification. About Sac State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “ As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. ” As the regional hub of higher education, Sac State is dedicated to student success , diversity, equity and inclusion , community engagement , philanthropy , and campus safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State ? page. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center. COVID-19 Vaccine Certification Information: Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Policy Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification : Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Eligibility Verification Selected c andidate must furnish proof of eligibility to work in the United States. California State University, Sacramento is not a sponsoring agency for staff and management positions ( i.e . H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Dec 21 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title: Executive Director, Asian American, Native Hawaiian and Pacific Islander Student Achievement Center Classification Title: Administrator III Posting Details Priority Application Deadline: Monday, January 15, 2024 @ 11:55pm PST (posting will remain open until filled) Position Summary Under the general direction of the Vice President of Inclusive Excellence and University Diversity Officer, the Executive Director, Asian American, Native Hawaiian and Pacific Islander Student Achievement Center (ED) is responsible for all aspects of establishing and leading a central office to administer the California State University’s (CSU) Asian American, Native Hawaiian Pacific Islander (AANHPI) Student Achievement Program (SAP). The Central Office operates on behalf of the CSU Chancellor’s Office (CO) to allocate programmatic funding, support program development and training, and build a network across the CSU system in support of AANHPI student success. The office is housed at the Sacramento State campus within the Division of Inclusive Excellence. The executive director leads the central office to support all CSU campuses AANHPI SAP efforts. The AANHPI Executive Director: Leads the state-wide central office to support all CSU campuses with their AANHPI SAP efforts. It is important to note that to avoid conflict of interest, the ED does not oversee the Sacramento State AANHPI SAP efforts. Provides leadership, management, strategic, and operational planning for AANHPI SAP to ensure the success and sustainability of the state-wide operation, including working with the CO leadership and the vice president for Inclusive Excellence to operationalize the program. Recruits, hires, and supervises personnel, ensuring appropriate training, professional development, and support related to the program’s plan and goals; some positions may require collaboration with the Chancellor’s Office. Develops and implements processes for outreach, training, curriculum development, capacity building, technical assistance, data gathering/reporting, and programmatic assessments. Holds oversight and fiscal responsibility for the effective implementation of processes to allocate state funding, development of proposal evaluation rubrics, ensuring timely allocation of funds and mechanisms to produce and release annual reports on funding activities and outcomes. Creates opportunities for CSU AANHPI SAP programs to network and share high impact practices through network meetings, workshops, and annual conferences. Work in collaboration with the AANHPI SAP Advisory committee and solicit input on the implementation of the program’s operations to meet expectations set by the CO and the VPIE. FLSA : Exempt (not eligible for overtime) Anticipated Hiring Range : $11,000 per month - $13,000 per month CSU Classification Salary Range : $6,250 per month - $20,063 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (At-Will) Time Base : Full-Time Work Hours : Monday - Friday 8:00 a.m. - 5:00 p.m. with occasional evenings and weekends depending on Center needs. Frequent travel required to other CSU campuses. Department Information The Division of Inclusive Excellence is responsible for ensuring that Sacramento State’s commitment to equity, diversity, and inclusion is both embedded throughout our University and communicated to the larger Sacramento community. https://www.csus.edu/division-inclusive-excellence/ Required Qualifications Holds an earned doctorate degree, or equivalent combination of leadership and/or management experience in higher education. Experience: Five or more years of demonstrated experience: directing, organizing, and overseeing departments and programs related to student services, programs, and support. Experience should include fiscal responsibility for budget management and resource allocation. Experience working on student success programming and efforts to advance educational equity for Asian American, Native Hawaiian, and Pacific Islander (AANHPI) students and other historically under-represented student groups. Three or more years’ experience managing various classifications of employees; including hiring, training/coaching, and evaluating. Demonstrated experience communicating and collaborating with strategic partners, university leadership, regional academic institutions on partnership and initiative activities focused on serving highly diverse student populations with special emphasis on historically disadvantaged student groups. Experience developing new programs and/or student service centers, including planning and implementing complex organizational structures. Experience supervising managers Experience managing represented employees in a collective bargaining environment. Experience serving as an administrator within a grant-providing organization (public/government agencies, private foundations, corporate giving programs, etc.) Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Preferred Qualifications Experience: Demonstrated understanding and recognition of student needs and cultural/historical backgrounds to serve the Asian American, Native Hawaiian, Pacific Islander (AANHPI) student population and what constitutes a culturally responsive campus environment. Two or more years’ experience working as a full-time employee in the California State University system. Demonstrated ability and experience effectively administering grant-based programs, including accountability for reporting on outcomes and providing or managing data-driven program assessment. Ability to establish, communicate, and maintain cooperative working relationships with diverse communities including students, parents, faculty, administrators, community members, colleagues, and the Chancellor’s Office. Demonstrated ability to lead a diverse team and collaborate with colleagues across a large, complex organization to effectively plan, create, and administer student achievement programming. Ability to effectively engage with senior leadership and key strategic partners across campuses to gain support for new or innovative programs. Thorough understanding of the financial, human, and educational resources needed to provide effective and impactful student programming, particularly for AANHPI and historically under-represented student populations. Ability to work effectively with the CSU Chancellor’s Office, auditors, and the campus community on challenging and sometimes controversial subjects. Demonstrated skills in managing programs, including program evaluation, assessment, and the development of short and long-range planning. Ability to work independently with minimal direction; Coordinate, prioritize multiple tasks, setting deadlines, and completing projects accordingly. Strong organizational, interpersonal, and communication skills with excellent written and oral communications Demonstrate both emotional intelligence and strong political acumen. CONDITIONS OF EMPLOYMENT Ability to pass background check. Documents Needed to Apply Resume/CV and cover letter. Failure to upload required documentation may result in disqualification. About Sac State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “ As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. ” As the regional hub of higher education, Sac State is dedicated to student success , diversity, equity and inclusion , community engagement , philanthropy , and campus safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State ? page. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center. COVID-19 Vaccine Certification Information: Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Policy Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification : Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Eligibility Verification Selected c andidate must furnish proof of eligibility to work in the United States. California State University, Sacramento is not a sponsoring agency for staff and management positions ( i.e . H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Dec 21 2023 Pacific Standard Time Applications close: Closing Date/Time:
California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Assistant Director, Systemwide Talent Acquisition . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $10,834 per month, commensurate with qualifications and experience. The salary range for this classification is $4,812 to $15,449 per month. Classification Administrator II Position Information The California State University, Office of the Chancellor, is seeking an Assistant Director, Systemwide Talent Acquisition to be responsible for managing, leading, coordinating and leveraging CSU talent acquisition policies, programs, and strategies in support of talent acquisition and retention efforts, in collaboration with the 23 CSU campuses and the Chancellor’s Office. This position will also work closely with the other systemwide HR and communications teams to promote and implement best practices for talent acquisition as well as exploring opportunities for improving effectiveness and efficiency in talent acquisition across the CSU. Responsibilities Under the general direction of the Associate Vice Chancellor & Chief of Staff for Human Resources , the Assistant Director, Systemwide Talent Acquisition will: -Manage, coordinate and integrate various strategic talent acquisition efforts such as hiring, employee onboarding, and employee engagement across the CSU system. -Work closely with other systemwide teams to identify, define and monitor systemwide talent acquisition metrics and create, design and implement strategies that drive positive outcomes. -Provide consulting support, expertise, and assistance to campuses and internal HR partners in the areas of recruitment, retention, and other relevant talent acquisition strategies. -Create and develop marketing strategies for the CSU as an employer of choice. -Leverage existing CHRS recruiting solutions and work closely with CHRS recruiting team to design and implement a governance structure that will help provide leadership and strategic support for a HRIS shared services sourcing model. -Develop effective and long-term talent acquisition strategies for CSU at the system level. -Partner and coordinate with the campuses to attend career, college fairs, and conferences or similar events as an exhibitor to recruit for the whole system. -Provide consulting support, expertise, and assistance in searches/recruitments for hard to fill positions system wide. -Plan and create procedures for improving the candidate's experience. -Explore opportunities for other recruiting models for CSU including marketing activities, sourcing channels and/or recruitment strategies. -Manage and organize systemwide events related to talent acquisition and recruitment, including affinity group calls and the systemwide Talent Acquisition Conference. -Explore other opportunities to reduce recruitment costs across CSU, such as conducting executive searches internally, and allowing dual appointments for existing employees. -Develop, recommend and implement systemwide guidelines, policies, and procedures to promote systemwide consistency and compliance as it pertains to Talent Acquisition. This includes maintaining contractual partnerships that provide recruitment tools, solutions and training. Qualifications This position requires: -Bachelor's degree in organizational development, Human Resources or Industrial Psychology or equivalent combination of education and experience; and a minimum of at least 8 or more years of experience in leading talent acquisition initiatives to include but not limited to: experience with full service recruiting and sourcing; consultation, management and administration of talent acquisition and staffing experience, managing and leading teams, and developing talent acquisition/HR guidelines, policies and procedures is required. -Experience managing recruitments and staffing, knowledge creating and developing recruitment strategies, screening applicant resumes for qualifications, consulting and advising department managers regarding recruitment processes, plan and strategies, interviewing techniques, and advising on recruitment policies and procedures. -Experience developing and implementing guidelines, policies and procedures as it relates to HR/talent acquisition. -Demonstrated experience with creative methods of sourcing candidates. -Strong project management skills and experience managing and leading teams. -Knowledge of and ability to attend job fairs, networking events and other functions to recruit individuals. -Experience managing program(s) preferably in a Human Resources environment. -Ability to multi-task, juggle many competing priorities, and excellent follow through skills. -Highly organized, pro-active, self-starter, attention to detail. -Ability to set direction and deliver practical business solutions. -Strong analytical skills to achieve results with accuracy and precision. Excellent written, verbal and interpersonal communication skills. -Effective presentation skills. -Ability to effectively communicate and interact with CSU leadership. -Excellent people skills and customer service orientation. -Strong leader with the ability to interact with and influence others effectively. -Ability to learn, independently interpret and apply a wide variety of complex policies and procedures. -Independently applies good judgment to solve problems and developing practicable and thorough solutions. -Thorough knowledge and deep understanding of current talent acquisition trends and best practices. -Authentic leader with a strong belief in workplace diversity, equity and inclusion. -Proven track record of initiating change through collaboration. -Knowledge and experience with Microsoft Suite to include proficiency in Microsoft Word, Excel, PowerPoint, Outlook, etc. Preferred Qualifications -CSU or higher education experience working in a collective bargaining environment is highly preferred. -Knowledge of CSU bargaining agreements, policies and procedures is preferred. -Experience with HR/recruiting systems (i.e., PageUp, PeopleSoft, etc) is highly preferred. -Internet knowledge and familiarity with database management systems is preferred. Application Period Priority consideration will be given to candidates who apply by January 5 , 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Dec 04 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Assistant Director, Systemwide Talent Acquisition . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $10,834 per month, commensurate with qualifications and experience. The salary range for this classification is $4,812 to $15,449 per month. Classification Administrator II Position Information The California State University, Office of the Chancellor, is seeking an Assistant Director, Systemwide Talent Acquisition to be responsible for managing, leading, coordinating and leveraging CSU talent acquisition policies, programs, and strategies in support of talent acquisition and retention efforts, in collaboration with the 23 CSU campuses and the Chancellor’s Office. This position will also work closely with the other systemwide HR and communications teams to promote and implement best practices for talent acquisition as well as exploring opportunities for improving effectiveness and efficiency in talent acquisition across the CSU. Responsibilities Under the general direction of the Associate Vice Chancellor & Chief of Staff for Human Resources , the Assistant Director, Systemwide Talent Acquisition will: -Manage, coordinate and integrate various strategic talent acquisition efforts such as hiring, employee onboarding, and employee engagement across the CSU system. -Work closely with other systemwide teams to identify, define and monitor systemwide talent acquisition metrics and create, design and implement strategies that drive positive outcomes. -Provide consulting support, expertise, and assistance to campuses and internal HR partners in the areas of recruitment, retention, and other relevant talent acquisition strategies. -Create and develop marketing strategies for the CSU as an employer of choice. -Leverage existing CHRS recruiting solutions and work closely with CHRS recruiting team to design and implement a governance structure that will help provide leadership and strategic support for a HRIS shared services sourcing model. -Develop effective and long-term talent acquisition strategies for CSU at the system level. -Partner and coordinate with the campuses to attend career, college fairs, and conferences or similar events as an exhibitor to recruit for the whole system. -Provide consulting support, expertise, and assistance in searches/recruitments for hard to fill positions system wide. -Plan and create procedures for improving the candidate's experience. -Explore opportunities for other recruiting models for CSU including marketing activities, sourcing channels and/or recruitment strategies. -Manage and organize systemwide events related to talent acquisition and recruitment, including affinity group calls and the systemwide Talent Acquisition Conference. -Explore other opportunities to reduce recruitment costs across CSU, such as conducting executive searches internally, and allowing dual appointments for existing employees. -Develop, recommend and implement systemwide guidelines, policies, and procedures to promote systemwide consistency and compliance as it pertains to Talent Acquisition. This includes maintaining contractual partnerships that provide recruitment tools, solutions and training. Qualifications This position requires: -Bachelor's degree in organizational development, Human Resources or Industrial Psychology or equivalent combination of education and experience; and a minimum of at least 8 or more years of experience in leading talent acquisition initiatives to include but not limited to: experience with full service recruiting and sourcing; consultation, management and administration of talent acquisition and staffing experience, managing and leading teams, and developing talent acquisition/HR guidelines, policies and procedures is required. -Experience managing recruitments and staffing, knowledge creating and developing recruitment strategies, screening applicant resumes for qualifications, consulting and advising department managers regarding recruitment processes, plan and strategies, interviewing techniques, and advising on recruitment policies and procedures. -Experience developing and implementing guidelines, policies and procedures as it relates to HR/talent acquisition. -Demonstrated experience with creative methods of sourcing candidates. -Strong project management skills and experience managing and leading teams. -Knowledge of and ability to attend job fairs, networking events and other functions to recruit individuals. -Experience managing program(s) preferably in a Human Resources environment. -Ability to multi-task, juggle many competing priorities, and excellent follow through skills. -Highly organized, pro-active, self-starter, attention to detail. -Ability to set direction and deliver practical business solutions. -Strong analytical skills to achieve results with accuracy and precision. Excellent written, verbal and interpersonal communication skills. -Effective presentation skills. -Ability to effectively communicate and interact with CSU leadership. -Excellent people skills and customer service orientation. -Strong leader with the ability to interact with and influence others effectively. -Ability to learn, independently interpret and apply a wide variety of complex policies and procedures. -Independently applies good judgment to solve problems and developing practicable and thorough solutions. -Thorough knowledge and deep understanding of current talent acquisition trends and best practices. -Authentic leader with a strong belief in workplace diversity, equity and inclusion. -Proven track record of initiating change through collaboration. -Knowledge and experience with Microsoft Suite to include proficiency in Microsoft Word, Excel, PowerPoint, Outlook, etc. Preferred Qualifications -CSU or higher education experience working in a collective bargaining environment is highly preferred. -Knowledge of CSU bargaining agreements, policies and procedures is preferred. -Experience with HR/recruiting systems (i.e., PageUp, PeopleSoft, etc) is highly preferred. -Internet knowledge and familiarity with database management systems is preferred. Application Period Priority consideration will be given to candidates who apply by January 5 , 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Dec 04 2023 Pacific Standard Time Applications close: Closing Date/Time:
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
Job Summary: Under guidelines established by the University and reporting to the Executive Director and Chief Procurement Officer, the Director of Procure to Pay, Travel and Disbursement is responsible for the leadership and the strategic direction of all Accounts Payable, Travel and Expense Reimbursement, Payment Disbursement, Payment File Records Management and Retention and 1099 Tax Reporting activities at CSUSB. Major duties and responsibilities: Directs/manages Accounts Payable, Procure to Pay, Travel and Expense Reimbursement, Tax Reporting (1099 and Sales/Use Tax) and Supplier Management operations for State and Auxiliaries (ASI, Student Union, UEC, Philanthropic Foundation). Manages and trains staff to ensure high level of satisfaction with campus users and suppliers, in particular managing closely with procurement staff and central support groups to create seamless and easily understood processes for campus clients. Indecently determines and develops approach to solutions. Work is reviewed upon for soundness of judgement, effectiveness in achieving desired result, and/or organizational goals. Regularly Communicates with the campus community on payment issues in writing, through personal visits to campus departments, during group meetings, via the department website, etc. Participates in and, where required, leads design, development and implementation of new business processes and technologies in support of Accounts Payable and Travel business processing. Recommends enhancements to ERP (Peoplesoft Financials), Procure to Pay (CSUBuy P2P) and Travel Management Systems (Concur). Manage and direct tax reporting (Internal Revenue Service 1099M, 1099N, 1042S and Franchise Tax Board 592B reporting), backup withholding and sales/use tax filings. Oversees confidential and university sensitive documents, communications, and payments. Develops and communicates strategically relevant operational metrics and measures to management and department heads as needed. Creates reports and analysis for use in decision making by the administration of the University. Responsible for the overall administration of the production and distribution of payments via check, ACH, EFT and wires. Continuously seeks to improve quality and efficiency of services provided while developing an operational environment appropriate for the recruitment and retention of quality skilled professionals. Responsible for the preparation and research for personnel requisitions, including but not limited to hiring, training, reclassification, disciplinary action, and evaluation of staff. Develops and implements strategic goals that ensure effectiveness in support of the campus strategic plan. Acts as a strategic partner with other financial departments and the campus community in defining and articulating a vision of the Accounts Payable operations consistent with meeting the goals of the university's programs. Responsible for long range planning of Accounts Payable initiatives. Ensure the fiscal integrity of all payable records pertaining to the State Controller's Office, Department of Finance, and Chancellor's Office controlled funds. Processing procedures, such as internal controls, must be established and reviewed for compliance. Maintains a strong working relationship with internal and external auditors and ensures that audit requests are satisfied and that operations are audit compliant. Develop and implements policies for a functional area and ensures policies and procedures are properly documented and in compliance with government regulations and ICSUAM published policies. Minimum Qualifications: Required Education and Experience Bachelor's degree in Business Administration or related field. 5-8 years of professional and supervisory experience Required Qualifications possess excellent communication (verbal/written), interpersonal, problem solving, organizational, and customer services skills. Microsoft Windows office experience including Word, Excel, and Outlook email software. Preferred Qualifications Minimum of 12 years of related experience with a minimum of 6-8 years of management experience in a financial services operation. Previous background in a high-volume environment. Able to manage positive relationships with campus community, provide a positive working/learning environment, and develop a first-class service organization that responds effectively to inquiries and engenders trust from the campus community and vendors. Analyze and resolve complex problems. Peoplesoft Enterprise Systems preferred. SAP/Concur Travel Management Systems preferred. Ability to fit in with a large team environment. Previous experience in higher education a plus. Have experience with federal and state regulations and in building compliant business processes. Experienced in the implementation and management of client/server financial applications. Compensation and Benefits: Anticipated Hiring Range: $9,167 - $10,000 per month Classification Salary Range: $4,583 - $14,713 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/At-will Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. This is a full-time management (MPP) position. MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status. This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. First considerations will be given to candidates who apply by Wednesday, February 7, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu . Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Jan 24 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary: Under guidelines established by the University and reporting to the Executive Director and Chief Procurement Officer, the Director of Procure to Pay, Travel and Disbursement is responsible for the leadership and the strategic direction of all Accounts Payable, Travel and Expense Reimbursement, Payment Disbursement, Payment File Records Management and Retention and 1099 Tax Reporting activities at CSUSB. Major duties and responsibilities: Directs/manages Accounts Payable, Procure to Pay, Travel and Expense Reimbursement, Tax Reporting (1099 and Sales/Use Tax) and Supplier Management operations for State and Auxiliaries (ASI, Student Union, UEC, Philanthropic Foundation). Manages and trains staff to ensure high level of satisfaction with campus users and suppliers, in particular managing closely with procurement staff and central support groups to create seamless and easily understood processes for campus clients. Indecently determines and develops approach to solutions. Work is reviewed upon for soundness of judgement, effectiveness in achieving desired result, and/or organizational goals. Regularly Communicates with the campus community on payment issues in writing, through personal visits to campus departments, during group meetings, via the department website, etc. Participates in and, where required, leads design, development and implementation of new business processes and technologies in support of Accounts Payable and Travel business processing. Recommends enhancements to ERP (Peoplesoft Financials), Procure to Pay (CSUBuy P2P) and Travel Management Systems (Concur). Manage and direct tax reporting (Internal Revenue Service 1099M, 1099N, 1042S and Franchise Tax Board 592B reporting), backup withholding and sales/use tax filings. Oversees confidential and university sensitive documents, communications, and payments. Develops and communicates strategically relevant operational metrics and measures to management and department heads as needed. Creates reports and analysis for use in decision making by the administration of the University. Responsible for the overall administration of the production and distribution of payments via check, ACH, EFT and wires. Continuously seeks to improve quality and efficiency of services provided while developing an operational environment appropriate for the recruitment and retention of quality skilled professionals. Responsible for the preparation and research for personnel requisitions, including but not limited to hiring, training, reclassification, disciplinary action, and evaluation of staff. Develops and implements strategic goals that ensure effectiveness in support of the campus strategic plan. Acts as a strategic partner with other financial departments and the campus community in defining and articulating a vision of the Accounts Payable operations consistent with meeting the goals of the university's programs. Responsible for long range planning of Accounts Payable initiatives. Ensure the fiscal integrity of all payable records pertaining to the State Controller's Office, Department of Finance, and Chancellor's Office controlled funds. Processing procedures, such as internal controls, must be established and reviewed for compliance. Maintains a strong working relationship with internal and external auditors and ensures that audit requests are satisfied and that operations are audit compliant. Develop and implements policies for a functional area and ensures policies and procedures are properly documented and in compliance with government regulations and ICSUAM published policies. Minimum Qualifications: Required Education and Experience Bachelor's degree in Business Administration or related field. 5-8 years of professional and supervisory experience Required Qualifications possess excellent communication (verbal/written), interpersonal, problem solving, organizational, and customer services skills. Microsoft Windows office experience including Word, Excel, and Outlook email software. Preferred Qualifications Minimum of 12 years of related experience with a minimum of 6-8 years of management experience in a financial services operation. Previous background in a high-volume environment. Able to manage positive relationships with campus community, provide a positive working/learning environment, and develop a first-class service organization that responds effectively to inquiries and engenders trust from the campus community and vendors. Analyze and resolve complex problems. Peoplesoft Enterprise Systems preferred. SAP/Concur Travel Management Systems preferred. Ability to fit in with a large team environment. Previous experience in higher education a plus. Have experience with federal and state regulations and in building compliant business processes. Experienced in the implementation and management of client/server financial applications. Compensation and Benefits: Anticipated Hiring Range: $9,167 - $10,000 per month Classification Salary Range: $4,583 - $14,713 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/At-will Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. This is a full-time management (MPP) position. MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status. This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. First considerations will be given to candidates who apply by Wednesday, February 7, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu . Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Jan 24 2024 Pacific Standard Time Applications close: Closing Date/Time:
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
Job Summary: The Director, Tribal Relations will provide strategic development and operational objectives and is responsible for the overall administration of tribal relations programs to the President, Senior Leadership and campus communities by building and sustaining relationships with the native nations within CSUSB service area, state-wide and Native American serving organizations. This position serves as the primary point of contact with Native American tribes, federal and state agencies, and applicable consultants. This position is responsible for Tribal regulatory compliance, consultation and communication, outreach, and records management. The Director will collaborate and manage ongoing Native American Initiatives and events with Admissions, Student Affairs, Faculty and Elder in Residence. The Director will retain campus regulatory compliance authority over all tribal Native American collections under the administrative control of the University, including oversight of NAGPRA and CALNAPRA compliance requirements. Major duties and responsibilities: Consultation and communication: Serve as CSUSB's primary liaison and conduit with tribal nations, governments and urban Indian communities for the President and campus leadership, strengthening the identity of the university as a national leader in tribal engagement and partnerships. Build respectful, authentic, and symbolic relationships with tribal nations, communities and within the Riverside/San Bernardino Counties and State of California. Serve as CSUSB's representative to all CSU tribal related initiatives, meetings and events. In consultation with the Associate Vice President of Government and Community Relations and members of the President's Cabinet, work to create opportunities and advise the President on an internal and external strategy to engage with tribal leaders to build and advance relationships. Regulatory compliance and records management: Provide strategic direction and management of NAGPRA/CALNAGPRA compliance timelines, reports and communications with the California Native American Heritage Commission. Research, summarize, and analyze information, compile data to prepare special and recurring reports containing specialized or sensitive information following general direction, and select relevant information from a variety of sources. Outreach: Collaborate with various internal and external entities, including but not limited to, the Assistant Vice President for Admission and Student Recruitment, CSUSB Elder in Residence and Director of First People Center, and the Office of Strategic Communication. Develop and implement programs and policies focused on educating tribal communities statewide on the advantages and expectations associated with baccalaureate degree attainment. Responsible for providing overall opportunities and programs that would increase native student enrollment, helping to navigate those internal bureaucracies that have historically inhibited greater matriculation to CSUSB. Develop and implement events, conferences, or meetings under general guidance of the Office of the President, that advance tribal cultural/educational opportunities so as to build greater relationships with tribal nations. Develop consistent communication tools (i.e. newsletters) that keep tribal leadership current on the events and activities of the university. Provide counsel and support to the San Manuel Student Union (SMSU) for CSUSB's annual hosting of the San Manuel Pow Wow. Provide advocacy support in collaboration with Tribal Colleges and Universities at the federal level. Other job related duties as assigned. Minimum Qualifications: Required Education and Experience Bachelor's degree 5-8 years of professional and supervisory experience. Required Qualifications Knowledge of NAGPRA and CalNAGPRA federal and state legislation and compliance implementation requirements. Knowledge of administrative, personnel, and fiscal management principles. Knowledge of standard office policies and procedures. Knowledge and skill using personal computers and business office software packages such as Microsoft Office (Word, Excel, Power Point). Attention to detail. Skill in English composition, grammar, spelling, and punctuation. Preferred Qualifications Master's degree from an accredited higher education institution in a field appropriate to area of assignment. A minimum of five (5) years of demonstrated experience working collaboratively on higher education issues with First People, Native American organizations and students through diplomacy and building bridges with tribal consultation. In addition, experience in outreach and enrollment initiatives promoting First People, Native American university attendance and degree completion. Previous experience in design and implementing a plan to build connections and partnerships between university and tribal nations and communities. Ability to work effectively with tribal education departments. Must be able to work both independently and as a part of a team to handle multiple tasks and responsibilities simultaneously. High level of attention to detail. Excellent communication (written and oral), customer service, problem solving, and decision-making skills. Excellent interpersonal skills and ability to create personal relationships on all levels. Strong organizational skills with "hands on" attitude, including the ability to prioritize and manage multiple events, projects, and activities at the same time. Experience coordinating events and meetings. Experience working with a wide range of government constituents and national tribal organizations. Ability to communicate in a tribal language. Experience working within a large institution. Ability to have active relationships with regional tribal communities. Comprehensive knowledge and understanding of Tribal history and Sovereignty. Knowledge of Federally Recognized Tribes, Non-Federally Recognized Tribes and California Recognized Tribes. Knowledge of Native American Tribal protocols, cultures, histories, sovereignty, and governments relations, particularly for California Native Nations. Compensation and Benefits: Anticipated Hiring Range: $8,333 - $10,417 per month Classification Salary Range: $4583 - $14,713 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/At-Will Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. This is a full-time management (MPP) position. MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status. This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. First considerations will be given to candidates who apply by Monday, March 19, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Drivers License Check Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu . Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Feb 19 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary: The Director, Tribal Relations will provide strategic development and operational objectives and is responsible for the overall administration of tribal relations programs to the President, Senior Leadership and campus communities by building and sustaining relationships with the native nations within CSUSB service area, state-wide and Native American serving organizations. This position serves as the primary point of contact with Native American tribes, federal and state agencies, and applicable consultants. This position is responsible for Tribal regulatory compliance, consultation and communication, outreach, and records management. The Director will collaborate and manage ongoing Native American Initiatives and events with Admissions, Student Affairs, Faculty and Elder in Residence. The Director will retain campus regulatory compliance authority over all tribal Native American collections under the administrative control of the University, including oversight of NAGPRA and CALNAPRA compliance requirements. Major duties and responsibilities: Consultation and communication: Serve as CSUSB's primary liaison and conduit with tribal nations, governments and urban Indian communities for the President and campus leadership, strengthening the identity of the university as a national leader in tribal engagement and partnerships. Build respectful, authentic, and symbolic relationships with tribal nations, communities and within the Riverside/San Bernardino Counties and State of California. Serve as CSUSB's representative to all CSU tribal related initiatives, meetings and events. In consultation with the Associate Vice President of Government and Community Relations and members of the President's Cabinet, work to create opportunities and advise the President on an internal and external strategy to engage with tribal leaders to build and advance relationships. Regulatory compliance and records management: Provide strategic direction and management of NAGPRA/CALNAGPRA compliance timelines, reports and communications with the California Native American Heritage Commission. Research, summarize, and analyze information, compile data to prepare special and recurring reports containing specialized or sensitive information following general direction, and select relevant information from a variety of sources. Outreach: Collaborate with various internal and external entities, including but not limited to, the Assistant Vice President for Admission and Student Recruitment, CSUSB Elder in Residence and Director of First People Center, and the Office of Strategic Communication. Develop and implement programs and policies focused on educating tribal communities statewide on the advantages and expectations associated with baccalaureate degree attainment. Responsible for providing overall opportunities and programs that would increase native student enrollment, helping to navigate those internal bureaucracies that have historically inhibited greater matriculation to CSUSB. Develop and implement events, conferences, or meetings under general guidance of the Office of the President, that advance tribal cultural/educational opportunities so as to build greater relationships with tribal nations. Develop consistent communication tools (i.e. newsletters) that keep tribal leadership current on the events and activities of the university. Provide counsel and support to the San Manuel Student Union (SMSU) for CSUSB's annual hosting of the San Manuel Pow Wow. Provide advocacy support in collaboration with Tribal Colleges and Universities at the federal level. Other job related duties as assigned. Minimum Qualifications: Required Education and Experience Bachelor's degree 5-8 years of professional and supervisory experience. Required Qualifications Knowledge of NAGPRA and CalNAGPRA federal and state legislation and compliance implementation requirements. Knowledge of administrative, personnel, and fiscal management principles. Knowledge of standard office policies and procedures. Knowledge and skill using personal computers and business office software packages such as Microsoft Office (Word, Excel, Power Point). Attention to detail. Skill in English composition, grammar, spelling, and punctuation. Preferred Qualifications Master's degree from an accredited higher education institution in a field appropriate to area of assignment. A minimum of five (5) years of demonstrated experience working collaboratively on higher education issues with First People, Native American organizations and students through diplomacy and building bridges with tribal consultation. In addition, experience in outreach and enrollment initiatives promoting First People, Native American university attendance and degree completion. Previous experience in design and implementing a plan to build connections and partnerships between university and tribal nations and communities. Ability to work effectively with tribal education departments. Must be able to work both independently and as a part of a team to handle multiple tasks and responsibilities simultaneously. High level of attention to detail. Excellent communication (written and oral), customer service, problem solving, and decision-making skills. Excellent interpersonal skills and ability to create personal relationships on all levels. Strong organizational skills with "hands on" attitude, including the ability to prioritize and manage multiple events, projects, and activities at the same time. Experience coordinating events and meetings. Experience working with a wide range of government constituents and national tribal organizations. Ability to communicate in a tribal language. Experience working within a large institution. Ability to have active relationships with regional tribal communities. Comprehensive knowledge and understanding of Tribal history and Sovereignty. Knowledge of Federally Recognized Tribes, Non-Federally Recognized Tribes and California Recognized Tribes. Knowledge of Native American Tribal protocols, cultures, histories, sovereignty, and governments relations, particularly for California Native Nations. Compensation and Benefits: Anticipated Hiring Range: $8,333 - $10,417 per month Classification Salary Range: $4583 - $14,713 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/At-Will Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. This is a full-time management (MPP) position. MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status. This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. First considerations will be given to candidates who apply by Monday, March 19, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Drivers License Check Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu . Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Feb 19 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Reporting to the University Registrar and led by the Assistant Registrar, the Records and Registration Coordinator must possess knowledge of procedures related to records and registration as expressed in Title 5, California State University (CSU) Executive Orders and San José State campus-based in order to provide advising to students, and consultation to staff and faculty on these policies and procedures. The Records and Registration Coordinator is responsible for providing support for a range of complex functions in the Office of the Registrar, involving a high degree of critical thinking and judgment. The incumbent is responsible for maintaining student academic records, facilitating students’ ability to register for classes, processing various documents in the student information system, ensuring documents are scanned for future retrieval, and providing information related to registration and records to students, staff, and faculty. This includes communicating and providing customer service to students over the phone, via email, through chat, and in person. This may also require consultation with academic and administrative departments to make decisions on how to manage student-specific situations. The incumbent is also responsible for coordinating at least one special program or primary partnership, including developing, maintaining, and upgrading or modifying the assigned programs/partnerships as needed. Key Responsibilities Act independently, using judgment and discretion, to solve student concerns as they arise Advise students, faculty, and staff about CSU Chancellor’s Office/San José State University policies and Office of the Registrar procedures Interpret and apply policies to resolve questions and issues Provide timely, efficient, accurate, and welcoming service to students, faculty, and staff Answer student inquiries through email, chat, phone, and in-person, or transfer students to the appropriate area for assistance Maintain accurate records of academic grades, grade changes, course withdrawals, and other academic record-keeping functions within PeopleSoft, OnBase, and other data management software Perform detailed and complex tasks to update, correct, and audit student records Ensure compliance with Academic Senate policy, Executive Orders, and Title V Resolve student registration and records issues including but not limited to registration eligibility, class status, academic standing, payments, administrative and financial holds using negative and positive service indicators Perform registration for regular and special session students who are unable to register online Coordinate at least one special program and/or primary partnership*, including developing procedures and processes; upgrading or modifying the assigned program/partnership as needed Responsible for records accuracy (by alphabet range) in the National Student Clearinghouse database Knowledge, Skills & Abilities Working knowledge of the practices, procedures and activities of the program to which assigned General knowledge of the methods and problems of organizational and program management General knowledge of research and interview techniques; and of the principles of individual and group behavior Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies Strong written and oral communication skills Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements Ability to understand students’ perspectives and empathize with their concerns Excellent customer service and public relations skills Establish and maintain cooperative working relationships with faculty, staff, vendor partners, and the community Ability to rapidly acquire a general knowledge of the overall operation, functions, and procedures of the Office of the Registrar Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office Ability to remain open to feedback and suggestions from colleagues with regard to special programs/primary partnerships coordinated Ability to communicate with constituents in a professional and respectful manner Required Qualifications Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field Two (2) years of professional experience in one of the student services program areas or in a related field. A master’s degree in a job-related field may be substituted for one year of professional experience Preferred Qualifications Bachelor’s Degree Two (2) years of professional work experience in student records or registrar’s office Two (2) years of experience utilizing a SIS (like Banner, Colleague) Two (2) years of experience utilizing the SIS PeopleSoft Campus Solutions, specifically Two (2) years of experience in student records oversight in the CSU Strong written and oral communication skills Two (2) years of experience interpreting/applying higher education policy and procedures Compensation Classification: Student Services Professional II Anticipated Hiring Range: $4,610/month CSU Salary Range: $4,610/month - $6,556/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: March 18, 2024 through April 1, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 19, 2024
Job Summary Reporting to the University Registrar and led by the Assistant Registrar, the Records and Registration Coordinator must possess knowledge of procedures related to records and registration as expressed in Title 5, California State University (CSU) Executive Orders and San José State campus-based in order to provide advising to students, and consultation to staff and faculty on these policies and procedures. The Records and Registration Coordinator is responsible for providing support for a range of complex functions in the Office of the Registrar, involving a high degree of critical thinking and judgment. The incumbent is responsible for maintaining student academic records, facilitating students’ ability to register for classes, processing various documents in the student information system, ensuring documents are scanned for future retrieval, and providing information related to registration and records to students, staff, and faculty. This includes communicating and providing customer service to students over the phone, via email, through chat, and in person. This may also require consultation with academic and administrative departments to make decisions on how to manage student-specific situations. The incumbent is also responsible for coordinating at least one special program or primary partnership, including developing, maintaining, and upgrading or modifying the assigned programs/partnerships as needed. Key Responsibilities Act independently, using judgment and discretion, to solve student concerns as they arise Advise students, faculty, and staff about CSU Chancellor’s Office/San José State University policies and Office of the Registrar procedures Interpret and apply policies to resolve questions and issues Provide timely, efficient, accurate, and welcoming service to students, faculty, and staff Answer student inquiries through email, chat, phone, and in-person, or transfer students to the appropriate area for assistance Maintain accurate records of academic grades, grade changes, course withdrawals, and other academic record-keeping functions within PeopleSoft, OnBase, and other data management software Perform detailed and complex tasks to update, correct, and audit student records Ensure compliance with Academic Senate policy, Executive Orders, and Title V Resolve student registration and records issues including but not limited to registration eligibility, class status, academic standing, payments, administrative and financial holds using negative and positive service indicators Perform registration for regular and special session students who are unable to register online Coordinate at least one special program and/or primary partnership*, including developing procedures and processes; upgrading or modifying the assigned program/partnership as needed Responsible for records accuracy (by alphabet range) in the National Student Clearinghouse database Knowledge, Skills & Abilities Working knowledge of the practices, procedures and activities of the program to which assigned General knowledge of the methods and problems of organizational and program management General knowledge of research and interview techniques; and of the principles of individual and group behavior Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies Strong written and oral communication skills Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements Ability to understand students’ perspectives and empathize with their concerns Excellent customer service and public relations skills Establish and maintain cooperative working relationships with faculty, staff, vendor partners, and the community Ability to rapidly acquire a general knowledge of the overall operation, functions, and procedures of the Office of the Registrar Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office Ability to remain open to feedback and suggestions from colleagues with regard to special programs/primary partnerships coordinated Ability to communicate with constituents in a professional and respectful manner Required Qualifications Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field Two (2) years of professional experience in one of the student services program areas or in a related field. A master’s degree in a job-related field may be substituted for one year of professional experience Preferred Qualifications Bachelor’s Degree Two (2) years of professional work experience in student records or registrar’s office Two (2) years of experience utilizing a SIS (like Banner, Colleague) Two (2) years of experience utilizing the SIS PeopleSoft Campus Solutions, specifically Two (2) years of experience in student records oversight in the CSU Strong written and oral communication skills Two (2) years of experience interpreting/applying higher education policy and procedures Compensation Classification: Student Services Professional II Anticipated Hiring Range: $4,610/month CSU Salary Range: $4,610/month - $6,556/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: March 18, 2024 through April 1, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 18 2024 Pacific Daylight Time Applications close: Closing Date/Time: