Description ***** The closing date for this recruitment has been extended to May 5, 2024 **** THE COUNTY OF EL DORADO The County of El Dorado is committed to promoting the power of public service by fostering a diverse and collaborative workplace where employees are empowered, respected and valued. The dedicated efforts taken by the Board of Supervisors continues to promote El Dorado County as a competitive employer that is committed to recruiting and retaining qualified employees by advocating for competitive salaries and excellent benefits. The County of El Dorado is also supportive of providing telework opportunities for employees consistent with business needs and in accordance with Board of Supervisors Policy E-12 - Telecommuting. HEALTH AND HUMAN SERVICES AGENCY The El Dorado County Health and Human Services Agency is committed to transforming lives and improving futures for the citizens of El Dorado County. Their programs and services include: Behavioral Health, Public Health, Community and Social Services. Their over 600 employees are dedicated to enhancing and enriching the lives of those in their communities. SOCIAL SERVICES DIVISION The Health and Human Services Agency’s Social Services Division strives to improve the quality of life for the residents of El Dorado County. They help residents meet basic needs and ultimately become self-sufficient by offering the following services: CalFresh, CalWORKs, Medi-Cal, General Assistance, and employment services. IN-HOME SUPPORTIVE SERVICES The In-Home Supportive Services Program (IHSS) provides domestic and personal care services to Medi-Cal eligible individuals who are 65 and older, blind, or disabled to help them remain living in their own homes and communities. IHSS is an alternative to out of home care. Utilizing a comprehensive case management approach, the Social Services Supervisor II will partner with the current Supervisor in overseeing and supporting the daily operation of the IHSS Program while working collaboratively with the IHSS QAQI, IHSS Public Authority and Adult Protective Services Teams. THE OPPORTUNITY Plan, organize, and direct the work of social service staff providing the most advanced social services engaged in Adult Protective Services. Receive general direction from assigned management personnel. Exercise supervision over subordinate professional, technical, and administrative support staff. The selected candidate will have the opportunity to: Plan, organize, assign, supervise, and review the work of assigned staff responsible for providing social work services. Assist in the development and implementation of procedures for employment and training and, depending on assignment, public assistance programs. Supervise the work of staff; select, train, motivate, and direct personnel; evaluate and review work for acceptability and conformance with department standards; prepare and deliver performance evaluations; work with employees on performance issues; implement discipline and termination procedures; respond to staff questions and concerns; work with department management and staff to build and maintain a high performing team environment. Consult with and guide social workers in providing counseling, support, and guidance to clients with complex or specialized needs. Review and approve forms, applications, court reports, placements, reports of abuse, and other documents to verify information or determine proper course of action; reassess and modify case plans. Review and approve reports of abuse; suggest or approve placements; may provide information to law enforcement or district attorneys; may testify in court; support Social Workers, witnesses, and victims who must testify in court. Document and addresses clients' concerns and complaints. Assist in the development of community resources for all programs. Assist and participate in the development of in-service training and staff development programs. Evaluate the effectiveness of policies and procedures. Represent the Health and Human Services Agency at conferences and addresses community groups. For a full description of duties and responsibilities, please review the job description here . THE IDEAL CANDIDATE The ideal candidate for this position has direct IHSS supervisory experience, a passion for and commitment to working with older and dependent adults and disabled children and supports a case management model where collaboration and customer service comes first. Supervisory home visits are required; case management consultations are individualized, and client centered; and supervision provided recognizes strengths, provides opportunities for growth, and provides support to an establish team without micromanagement. The ability to apply complex regulations effectively and with precision and render decisions in keeping with the Program and County regulations and procedures is critical. Education and Experience: Two (2) years of full-time experience performing duties equivalent to the County's class of Social Worker III; and A master's degree in Social Work from an accredited college or university or a master's degree from an accredited two (2) year counseling program;* OR One (1) year of full-time experience performing duties equivalent to the County's class of Social Worker IV; and A master's degree in Social Work from an accredited college or university or a master's degree from an accredited two (2) year counseling program;* OR Four (4) years of full-time experience performing social work case management duties;**and A master's degree in Social Work from an accredited college or university or a master's degree from an accredited two (2) year counseling program.* *Qualifying master's degrees include: Marriage and Family Therapy, Clinical Counseling, Mental Health Counseling, Addiction Counseling, Gerontology and Counseling Psychology. Completion of all of the requirements for a Marriage and Family Therapy (MFT) license program may be substituted upon submission of verifying proof. **Qualifying social work case management includes direct case work management, such as: assessment, evaluation; conducting investigations of abuse, neglect, and exploitation and neglect; preparing court reports; responsibility for a long term caseload, monitoring compliance through home visits and other personal contact; collaboration with other agencies and linking clients to resources and programs; development of a case plan, modification of case plans as needed/required; and authority to impose sanctions or implement actions that impact services. Licenses and Certifications: Possession of, or ability to obtain and maintain, a valid California or Nevada Driver's License and a satisfactory driving record. Click here to view the minimum qualifications for Social Worker Supervisor II, as well as the physical, environmental, and working conditions. SUBMIT YOUR APPLICATION Apply online by clicking the 'Apply' link at the top of this announcement. When your online application and responses to the required supplemental questions are complete, click 'Accept'. If you have any questions regarding this recruitment, please contact Nicholas Jetton in Human Resources at nicholas.jetton@edcgov.us. RECRUITMENT PROCESS The Human Resources Department will screen all applications to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment process. For more information on the recruitment process, click here. Based on the department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION The County of El Dorado is recruiting applicants for Social Worker Supervisor II - In Home Supportive Services. This recruitment will establish a list for the purpose of filling current and future full-time, part-time and extra help vacancies for at least three (3) months. We currently have the following vacancies: One (1) full-time vacancy in the Health and Human Services Agency, Social Services Division, located in Placerville, CA. Click here for Frequently Asked Questions. Many job classifications require a pre-employment medical screening. Depending on the job classification, medical screening may include testing for drugs; a positive test may result in revocation of an employment offer. Not just rustic mining towns and historic sites - Today El Dorado County is a year-round vacation destination overflowing with outdoor adventure, inviting agritourism locations, enriching family activities, and a proud Gold Rush history. Escape the traffic and smog because El Dorado County is just: 40 miles to Downtown Sacramento 50 miles to Sacramento International Airport 129 miles to San Francisco Here are a few of the many activities and events available throughout El Dorado County: Hiking, Camping, Fishing, Boating, and Watersports Skiing and Snowboarding Live Music and Music Festivals Local Craft Breweries and Wineries El Dorado County Fair Placerville Speedway Farm to Fork Restaurants Local Shopping Gems Employees that are buying a home in El Dorado County may qualify for down payment assistance. Click here for more information. CHECK OUT OUR VIDEO TO LEARN MORE! The County of El Dorado is committed to providing a comprehensive, flexible benefits program to meet your needs! For your Health and Well-Being: Medical Dental Vision Flexible Spending Accounts - FSA & HSA Employee Assistance Program (EAP) Basic Life Insurance Long Term Disability (LTD) Discounts on gym memberships For your Financial Future: CalPERSRetirement Deferred Compensation (457) Plans Optional Life Insurance For your Work/Life Balance: Paid Holidays Floating Holidays Vacation and sick leave accruals To learn more about the benefits offered by the County of El Dorado please visit our website located here . Extra help employees are not considered regular employees, therefore do not attain civil service status, and do not receive benefits or paid leaves; however, they do accrue sick leave consistent with the law. Closing Date/Time: 5/5/2024 11:59 PM Pacific
Mar 30, 2024
Full Time
Description ***** The closing date for this recruitment has been extended to May 5, 2024 **** THE COUNTY OF EL DORADO The County of El Dorado is committed to promoting the power of public service by fostering a diverse and collaborative workplace where employees are empowered, respected and valued. The dedicated efforts taken by the Board of Supervisors continues to promote El Dorado County as a competitive employer that is committed to recruiting and retaining qualified employees by advocating for competitive salaries and excellent benefits. The County of El Dorado is also supportive of providing telework opportunities for employees consistent with business needs and in accordance with Board of Supervisors Policy E-12 - Telecommuting. HEALTH AND HUMAN SERVICES AGENCY The El Dorado County Health and Human Services Agency is committed to transforming lives and improving futures for the citizens of El Dorado County. Their programs and services include: Behavioral Health, Public Health, Community and Social Services. Their over 600 employees are dedicated to enhancing and enriching the lives of those in their communities. SOCIAL SERVICES DIVISION The Health and Human Services Agency’s Social Services Division strives to improve the quality of life for the residents of El Dorado County. They help residents meet basic needs and ultimately become self-sufficient by offering the following services: CalFresh, CalWORKs, Medi-Cal, General Assistance, and employment services. IN-HOME SUPPORTIVE SERVICES The In-Home Supportive Services Program (IHSS) provides domestic and personal care services to Medi-Cal eligible individuals who are 65 and older, blind, or disabled to help them remain living in their own homes and communities. IHSS is an alternative to out of home care. Utilizing a comprehensive case management approach, the Social Services Supervisor II will partner with the current Supervisor in overseeing and supporting the daily operation of the IHSS Program while working collaboratively with the IHSS QAQI, IHSS Public Authority and Adult Protective Services Teams. THE OPPORTUNITY Plan, organize, and direct the work of social service staff providing the most advanced social services engaged in Adult Protective Services. Receive general direction from assigned management personnel. Exercise supervision over subordinate professional, technical, and administrative support staff. The selected candidate will have the opportunity to: Plan, organize, assign, supervise, and review the work of assigned staff responsible for providing social work services. Assist in the development and implementation of procedures for employment and training and, depending on assignment, public assistance programs. Supervise the work of staff; select, train, motivate, and direct personnel; evaluate and review work for acceptability and conformance with department standards; prepare and deliver performance evaluations; work with employees on performance issues; implement discipline and termination procedures; respond to staff questions and concerns; work with department management and staff to build and maintain a high performing team environment. Consult with and guide social workers in providing counseling, support, and guidance to clients with complex or specialized needs. Review and approve forms, applications, court reports, placements, reports of abuse, and other documents to verify information or determine proper course of action; reassess and modify case plans. Review and approve reports of abuse; suggest or approve placements; may provide information to law enforcement or district attorneys; may testify in court; support Social Workers, witnesses, and victims who must testify in court. Document and addresses clients' concerns and complaints. Assist in the development of community resources for all programs. Assist and participate in the development of in-service training and staff development programs. Evaluate the effectiveness of policies and procedures. Represent the Health and Human Services Agency at conferences and addresses community groups. For a full description of duties and responsibilities, please review the job description here . THE IDEAL CANDIDATE The ideal candidate for this position has direct IHSS supervisory experience, a passion for and commitment to working with older and dependent adults and disabled children and supports a case management model where collaboration and customer service comes first. Supervisory home visits are required; case management consultations are individualized, and client centered; and supervision provided recognizes strengths, provides opportunities for growth, and provides support to an establish team without micromanagement. The ability to apply complex regulations effectively and with precision and render decisions in keeping with the Program and County regulations and procedures is critical. Education and Experience: Two (2) years of full-time experience performing duties equivalent to the County's class of Social Worker III; and A master's degree in Social Work from an accredited college or university or a master's degree from an accredited two (2) year counseling program;* OR One (1) year of full-time experience performing duties equivalent to the County's class of Social Worker IV; and A master's degree in Social Work from an accredited college or university or a master's degree from an accredited two (2) year counseling program;* OR Four (4) years of full-time experience performing social work case management duties;**and A master's degree in Social Work from an accredited college or university or a master's degree from an accredited two (2) year counseling program.* *Qualifying master's degrees include: Marriage and Family Therapy, Clinical Counseling, Mental Health Counseling, Addiction Counseling, Gerontology and Counseling Psychology. Completion of all of the requirements for a Marriage and Family Therapy (MFT) license program may be substituted upon submission of verifying proof. **Qualifying social work case management includes direct case work management, such as: assessment, evaluation; conducting investigations of abuse, neglect, and exploitation and neglect; preparing court reports; responsibility for a long term caseload, monitoring compliance through home visits and other personal contact; collaboration with other agencies and linking clients to resources and programs; development of a case plan, modification of case plans as needed/required; and authority to impose sanctions or implement actions that impact services. Licenses and Certifications: Possession of, or ability to obtain and maintain, a valid California or Nevada Driver's License and a satisfactory driving record. Click here to view the minimum qualifications for Social Worker Supervisor II, as well as the physical, environmental, and working conditions. SUBMIT YOUR APPLICATION Apply online by clicking the 'Apply' link at the top of this announcement. When your online application and responses to the required supplemental questions are complete, click 'Accept'. If you have any questions regarding this recruitment, please contact Nicholas Jetton in Human Resources at nicholas.jetton@edcgov.us. RECRUITMENT PROCESS The Human Resources Department will screen all applications to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment process. For more information on the recruitment process, click here. Based on the department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION The County of El Dorado is recruiting applicants for Social Worker Supervisor II - In Home Supportive Services. This recruitment will establish a list for the purpose of filling current and future full-time, part-time and extra help vacancies for at least three (3) months. We currently have the following vacancies: One (1) full-time vacancy in the Health and Human Services Agency, Social Services Division, located in Placerville, CA. Click here for Frequently Asked Questions. Many job classifications require a pre-employment medical screening. Depending on the job classification, medical screening may include testing for drugs; a positive test may result in revocation of an employment offer. Not just rustic mining towns and historic sites - Today El Dorado County is a year-round vacation destination overflowing with outdoor adventure, inviting agritourism locations, enriching family activities, and a proud Gold Rush history. Escape the traffic and smog because El Dorado County is just: 40 miles to Downtown Sacramento 50 miles to Sacramento International Airport 129 miles to San Francisco Here are a few of the many activities and events available throughout El Dorado County: Hiking, Camping, Fishing, Boating, and Watersports Skiing and Snowboarding Live Music and Music Festivals Local Craft Breweries and Wineries El Dorado County Fair Placerville Speedway Farm to Fork Restaurants Local Shopping Gems Employees that are buying a home in El Dorado County may qualify for down payment assistance. Click here for more information. CHECK OUT OUR VIDEO TO LEARN MORE! The County of El Dorado is committed to providing a comprehensive, flexible benefits program to meet your needs! For your Health and Well-Being: Medical Dental Vision Flexible Spending Accounts - FSA & HSA Employee Assistance Program (EAP) Basic Life Insurance Long Term Disability (LTD) Discounts on gym memberships For your Financial Future: CalPERSRetirement Deferred Compensation (457) Plans Optional Life Insurance For your Work/Life Balance: Paid Holidays Floating Holidays Vacation and sick leave accruals To learn more about the benefits offered by the County of El Dorado please visit our website located here . Extra help employees are not considered regular employees, therefore do not attain civil service status, and do not receive benefits or paid leaves; however, they do accrue sick leave consistent with the law. Closing Date/Time: 5/5/2024 11:59 PM Pacific
Introduction This examination is being given to fill multiple vacancies in the Human Services Agency and to establish an eligible list to fill future vacancies. The current vacancies are in the Adult Protective Services and Child Protective Services programs. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. Adult Protective Services: Adult Protective Services (APS) program provides emergency intervention to dependent adults and seniors. Adult Protective Services investigates allegations of abuse, intervenes when necessary, and provides community resources and education. Services are provided without regard to include, to assure that elderly and dependent adults who live the community and who are in danger of neglect, abuse, or exploitation receive prompt intervention to investigate and mitigate abuse. For more information regarding Adult Protective Services, please visit their website: Adult Protective Services (APS) (sjchsa.org) Child Protective Services: Child Protective Services (CPS) is the major system of intervention of child abuse and neglect in California. Child Protective Services investigates allegations of child abuse, including physical, emotional, and sexual abuse, and neglect and will also provide services and education to abuse and neglected children and their families. The Child Protective Services Goal is to keep the child in their own home when it is safe, and develop an alternate plan as quickly as possible when a child is at risk. For more information regarding Child Protective Services, please visit their website: San Joaquin County Human Services Agency > Assistance > Children's Services (sjchsa.org) NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. The following incentives and bonuses may be available for eligible new hires . Incentives and bonuses are subject to approval by Human Resources: Vacation Accrual Rate : San Joaquin County vacation accrual rate consistent with the candidate's total years of public service. Sick Leave : Candidates leaving other employment may receive credit for actual non-reimbursable sick leave hours (up to 160 hours) from their last agency. Hours shall be subject to San Joaquin County's minimum sick leave cash out provisions. New Hire Retention Bonus : $2,000 upon completion of first year equivalent employment (2,080 hours) $1,000 upon completion of third year equivalent employment (6,240 hours) $3,000 upon completion of sixth year equivalent employment (12,480 hours) TYPICAL DUTIES Plans, assigns, and reviews the work of a group of social workers engaged in providing social services and related functions; and instructs new workers in the procedures and techniques of interviewing, case recording, conducting assessments and evaluations, and developing service plans. Deals with client complaints regarding services and refers problems to other agency staff as appropriate. Participates in establishing and maintaining effective social service programs; assists in assessing service needs of the community; evaluates effectiveness of social service programs; and recommends appropriate changes. Assists in developing community resources. Analyzes and interprets social service regulations, policies, procedures, and contracts; reviews cases to ascertain conformance with legal and procedural standards; and serves as information resource person for other staff members regarding specific services. Explains departmental functions and goals to community groups, local government officials, and other agency representatives; ensures that individuals entitled to services are made aware of service programs; interprets the scope and limitations of departmental programs to recipients and other interested parties; and researches and answers public inquiries and complaints. Evaluates the effectiveness of policies and procedures. Coordinates social service programs with other involved agencies and individuals to ensure effective delivery of services; participates in developing uniform guidelines and procedures. Reviews and develops interagency agreements relating to the provision of services for approval by administration. Develops and participates in outreach, staff training, and public information of the specific program area. Directs research studies and prepares reports. Enters and retrieves information from an automated computer system; assists with training and problem solving for Social Workers. MINIMUM QUALIFICATIONS EITHER PATTERN I Education : A master’s degree in social work from a recognized school of social work based on a two-year program that included supervised field placement. Experience : One (1) year as a Social Worker V that must be post-qualifying master’s degree paid social casework experience in San Joaquin County . OR PATTERN II Education : A master’s degree in social work from a recognized school of social work based on a two-year program that included supervised field placement. Experience : Three (3) years paid of full time, post-master’s social casework experience. OR PATTERN III Education : A master’s degree from an accredited college or university in counseling with a specialization in Marriage and Family Therapy (M.F.T.) based on a two year program with coursework sufficient to meet State standards for an M.F.T. license which included supervised field placement as part of the course. Verification must include the possession of an M.F.T. internship number. Experience : Three (3) years of paid full time, post-master’s social casework experience. OR PATTERN IV License : Possession of a State of California M.F.T. license. Experience : Three (3) years of paid full time, post-master’s social casework experience. AND License : Possession of a valid California driver’s license. Note: Supplemental application must be submitted with employment application. KNOWLEDGE Principles and techniques of supervision, training, and casework consultation; basic human behavior; social work theories, principles, and casework techniques; interviewing techniques; social and economic needs of the service population; basic management principles; the function of public social service agencies and the principles of public social service administration; social research methods; principles, methods, and resources in the field of public health, mental hygiene, education, correction, and rehabilitation as they relate to public social service; principles of community organization; resources available in the community for referral or utilization in social service programs; and applicable laws, rules, and regulations. ABILITY Communicate orally with a wide variety of people; read and understand technical social work material; interpret and apply rules, regulations, policies, and procedures; classify case problems and evaluate the effectiveness of effort in solving problems; analyze a situation accurately and adopt an effective course of action; apply effective interpersonal skills; develop and maintain cooperative relationships with community groups and resource agencies; relate to clients; evaluate workers' performance; and operate a computer. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent operation of computers; repetitive motion; sitting for extended periods; walking; occasional driving may be required; Lifting -Ability to frequently lift 5 pounds or less; occasionally 5 to 60 pounds; Vision -Constant good overall vision and reading/close-up work; frequent color perception and use of eye/hand coordination; occasional use of depth perception and peripheral vision; Dexterity -Normal dexterity with frequent writing and repetitive motions; Hearing/Talking -Frequent hearing and talking on the telephone and in person; Emotional/Psychological -Constant public contact; decision making and concentration, frequently working alone; exposure to trauma, grief, and death; occasional exposure to noise; emergency situations; Special Requirements -Some assignments may require occasional weekends/nights, overtime, and travel. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $24,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of an immediate family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $17 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Continuous
Apr 22, 2024
Full Time
Introduction This examination is being given to fill multiple vacancies in the Human Services Agency and to establish an eligible list to fill future vacancies. The current vacancies are in the Adult Protective Services and Child Protective Services programs. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. Adult Protective Services: Adult Protective Services (APS) program provides emergency intervention to dependent adults and seniors. Adult Protective Services investigates allegations of abuse, intervenes when necessary, and provides community resources and education. Services are provided without regard to include, to assure that elderly and dependent adults who live the community and who are in danger of neglect, abuse, or exploitation receive prompt intervention to investigate and mitigate abuse. For more information regarding Adult Protective Services, please visit their website: Adult Protective Services (APS) (sjchsa.org) Child Protective Services: Child Protective Services (CPS) is the major system of intervention of child abuse and neglect in California. Child Protective Services investigates allegations of child abuse, including physical, emotional, and sexual abuse, and neglect and will also provide services and education to abuse and neglected children and their families. The Child Protective Services Goal is to keep the child in their own home when it is safe, and develop an alternate plan as quickly as possible when a child is at risk. For more information regarding Child Protective Services, please visit their website: San Joaquin County Human Services Agency > Assistance > Children's Services (sjchsa.org) NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. The following incentives and bonuses may be available for eligible new hires . Incentives and bonuses are subject to approval by Human Resources: Vacation Accrual Rate : San Joaquin County vacation accrual rate consistent with the candidate's total years of public service. Sick Leave : Candidates leaving other employment may receive credit for actual non-reimbursable sick leave hours (up to 160 hours) from their last agency. Hours shall be subject to San Joaquin County's minimum sick leave cash out provisions. New Hire Retention Bonus : $2,000 upon completion of first year equivalent employment (2,080 hours) $1,000 upon completion of third year equivalent employment (6,240 hours) $3,000 upon completion of sixth year equivalent employment (12,480 hours) TYPICAL DUTIES Plans, assigns, and reviews the work of a group of social workers engaged in providing social services and related functions; and instructs new workers in the procedures and techniques of interviewing, case recording, conducting assessments and evaluations, and developing service plans. Deals with client complaints regarding services and refers problems to other agency staff as appropriate. Participates in establishing and maintaining effective social service programs; assists in assessing service needs of the community; evaluates effectiveness of social service programs; and recommends appropriate changes. Assists in developing community resources. Analyzes and interprets social service regulations, policies, procedures, and contracts; reviews cases to ascertain conformance with legal and procedural standards; and serves as information resource person for other staff members regarding specific services. Explains departmental functions and goals to community groups, local government officials, and other agency representatives; ensures that individuals entitled to services are made aware of service programs; interprets the scope and limitations of departmental programs to recipients and other interested parties; and researches and answers public inquiries and complaints. Evaluates the effectiveness of policies and procedures. Coordinates social service programs with other involved agencies and individuals to ensure effective delivery of services; participates in developing uniform guidelines and procedures. Reviews and develops interagency agreements relating to the provision of services for approval by administration. Develops and participates in outreach, staff training, and public information of the specific program area. Directs research studies and prepares reports. Enters and retrieves information from an automated computer system; assists with training and problem solving for Social Workers. MINIMUM QUALIFICATIONS EITHER PATTERN I Education : A master’s degree in social work from a recognized school of social work based on a two-year program that included supervised field placement. Experience : One (1) year as a Social Worker V that must be post-qualifying master’s degree paid social casework experience in San Joaquin County . OR PATTERN II Education : A master’s degree in social work from a recognized school of social work based on a two-year program that included supervised field placement. Experience : Three (3) years paid of full time, post-master’s social casework experience. OR PATTERN III Education : A master’s degree from an accredited college or university in counseling with a specialization in Marriage and Family Therapy (M.F.T.) based on a two year program with coursework sufficient to meet State standards for an M.F.T. license which included supervised field placement as part of the course. Verification must include the possession of an M.F.T. internship number. Experience : Three (3) years of paid full time, post-master’s social casework experience. OR PATTERN IV License : Possession of a State of California M.F.T. license. Experience : Three (3) years of paid full time, post-master’s social casework experience. AND License : Possession of a valid California driver’s license. Note: Supplemental application must be submitted with employment application. KNOWLEDGE Principles and techniques of supervision, training, and casework consultation; basic human behavior; social work theories, principles, and casework techniques; interviewing techniques; social and economic needs of the service population; basic management principles; the function of public social service agencies and the principles of public social service administration; social research methods; principles, methods, and resources in the field of public health, mental hygiene, education, correction, and rehabilitation as they relate to public social service; principles of community organization; resources available in the community for referral or utilization in social service programs; and applicable laws, rules, and regulations. ABILITY Communicate orally with a wide variety of people; read and understand technical social work material; interpret and apply rules, regulations, policies, and procedures; classify case problems and evaluate the effectiveness of effort in solving problems; analyze a situation accurately and adopt an effective course of action; apply effective interpersonal skills; develop and maintain cooperative relationships with community groups and resource agencies; relate to clients; evaluate workers' performance; and operate a computer. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent operation of computers; repetitive motion; sitting for extended periods; walking; occasional driving may be required; Lifting -Ability to frequently lift 5 pounds or less; occasionally 5 to 60 pounds; Vision -Constant good overall vision and reading/close-up work; frequent color perception and use of eye/hand coordination; occasional use of depth perception and peripheral vision; Dexterity -Normal dexterity with frequent writing and repetitive motions; Hearing/Talking -Frequent hearing and talking on the telephone and in person; Emotional/Psychological -Constant public contact; decision making and concentration, frequently working alone; exposure to trauma, grief, and death; occasional exposure to noise; emergency situations; Special Requirements -Some assignments may require occasional weekends/nights, overtime, and travel. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $24,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of an immediate family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $17 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Continuous
Introduction This examination is being given to fill one (1) vacancy in the Whole Person Care Division of Public Health Services and to establish an eligible list to fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. Pre-Employment Drug Screening and Background : Potential new hires into this classification are required to successfully pass a pre-employment drug screen and a background investigation as a condition of employment. Final appointment cannot be made unless the eligible has passed the drug screen and successfully completed the background process. The County pays for the initial drug screen. The following incentives and bonuses may be available for eligible new hires . Incentives and bonuses are subject to approval by Human Resources: Vacation Accrual Rate : San Joaquin County vacation accrual rate consistent with the candidate's total years of public service. Sick Leave : Candidates leaving other employment may receive credit for actual non-reimbursable sick leave hours (up to 160 hours) from their last agency. Hours shall be subject to San Joaquin County's minimum sick leave cash out provisions. New Hire Retention Bonus : $2,000 upon completion of first year equivalent employment (2,080 hours) $1,000 upon completion of third year equivalent employment (6,240 hours) $3,000 upon completion of sixth year equivalent employment (12,480 hours) TYPICAL DUTIES Plans, assigns, and reviews the work of a group of social workers engaged in providing social services and related functions; instructs new workers in procedures and techniques of interviewing, case recording, conducting assessments and evaluations, and developing service plans. Deals with client complaints regarding services; refers problems to other agency staff as appropriate. Participates in establishing and maintaining effective social service programs; assists in assessing service needs of the community; evaluates effectiveness of social service programs; and recommends appropriate changes on behalf of assigned department or program. Assists in developing, seeking out and/or collaborating with community resources. Analyzes and interprets social service regulations, policies, procedures and contracts; reviews cases to ascertain conformance with legal and procedural standards; and serves as information resources person for other staff members regarding specific services. Explains departmental functions and goals to community groups, local government officials, and other agency representatives; researches and answers public inquiries and complaints; interprets the scope and limitations of departmental programs to recipients and other interested parties; and/or ensures that individuals entitled to services are made aware of service programs. Evaluates the effectiveness of policies and procedures. Coordinates social service programs with other involved agencies, departments, and individuals to insure effective delivery of services; participates in developing uniform guidelines and procedures. Reviews and develops interagency agreements relating to the provision of services for approval by administration. Develops and participates in outreach, staff training, and public information of a specific program area. Directs research studies and prepares reports. Enters and retrieves information from computer applications and software; assists with training and problem solving for social workers. MINIMUM QUALIFICATIONS EITHER PATTERN I Experience: Two (2) years as a Social Worker II or Senior Social Worker in San Joaquin County. OR PATTERN II Education: Graduation from an accredited four-year college or university, with major in social work, sociology, psychology, counseling, or a closely related field. Experience: Three (3) years of paid full time social casework including two (2) years at the journey level. AND License: Possession of a valid California driver’s license. KNOWLEDGE Principles and techniques of supervision, training, and casework consultation; basic human behavior; social work theories, principles, and casework techniques; interviewing techniques; social and economic needs of the service population; basic management principles; the function of public social service agencies and the principles of public social service administration; principles, methods, and resources in the field of public health, mental hygiene, education, correction, and rehabilitation as related to public social service; principles of community organization; resources available in the community for referral or utilization in social service programs; and applicable laws, rules, and regulations. ABILITY Communicate orally with a wide variety of people; read and understand technical social work material; interpret and apply rules, regulations, policies and procedures; analyze situations and make decisions; plan, organize, and prioritize; classify case problems and evaluate the effectiveness of effort in solving problems; analyze a situation accurately and adopt an effective course of action; express oneself clearly and concisely in writing; relate to clients; evaluate workers’ performance; apply effective interpersonal skills; develop and maintain cooperative relationships with community groups and resource agencies; and operate a computer. PHYSICAL/MENTAL REQUIREMENTS Mobility - frequent operation of computers; repetitive motion; sitting for extended periods; walking; occasional driving may be required; Lifting - ability to frequently lift 5 pounds or less; occasionally 5 to 60 pounds; Vision - constant good overall vision and reading/close-up work; frequent color perception and use of eye/hand coordination; occasional use of depth perception and peripheral vision; Dexterity - normal dexterity with frequent writing and repetitive motions; Hearing/Talking - frequent hearing and talking on the telephone and in person; Emotional/Psychological - constant public contact, decision making and concentration, frequently working alone; exposure to trauma, grief, and death; occasional exposure to noise; emergency situations; Special Requirements - some assignments may require occasional weekends/nights, overtime, and/or travel. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000.The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: 5/24/2024 11:59:00 PM
Apr 25, 2024
Full Time
Introduction This examination is being given to fill one (1) vacancy in the Whole Person Care Division of Public Health Services and to establish an eligible list to fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. Pre-Employment Drug Screening and Background : Potential new hires into this classification are required to successfully pass a pre-employment drug screen and a background investigation as a condition of employment. Final appointment cannot be made unless the eligible has passed the drug screen and successfully completed the background process. The County pays for the initial drug screen. The following incentives and bonuses may be available for eligible new hires . Incentives and bonuses are subject to approval by Human Resources: Vacation Accrual Rate : San Joaquin County vacation accrual rate consistent with the candidate's total years of public service. Sick Leave : Candidates leaving other employment may receive credit for actual non-reimbursable sick leave hours (up to 160 hours) from their last agency. Hours shall be subject to San Joaquin County's minimum sick leave cash out provisions. New Hire Retention Bonus : $2,000 upon completion of first year equivalent employment (2,080 hours) $1,000 upon completion of third year equivalent employment (6,240 hours) $3,000 upon completion of sixth year equivalent employment (12,480 hours) TYPICAL DUTIES Plans, assigns, and reviews the work of a group of social workers engaged in providing social services and related functions; instructs new workers in procedures and techniques of interviewing, case recording, conducting assessments and evaluations, and developing service plans. Deals with client complaints regarding services; refers problems to other agency staff as appropriate. Participates in establishing and maintaining effective social service programs; assists in assessing service needs of the community; evaluates effectiveness of social service programs; and recommends appropriate changes on behalf of assigned department or program. Assists in developing, seeking out and/or collaborating with community resources. Analyzes and interprets social service regulations, policies, procedures and contracts; reviews cases to ascertain conformance with legal and procedural standards; and serves as information resources person for other staff members regarding specific services. Explains departmental functions and goals to community groups, local government officials, and other agency representatives; researches and answers public inquiries and complaints; interprets the scope and limitations of departmental programs to recipients and other interested parties; and/or ensures that individuals entitled to services are made aware of service programs. Evaluates the effectiveness of policies and procedures. Coordinates social service programs with other involved agencies, departments, and individuals to insure effective delivery of services; participates in developing uniform guidelines and procedures. Reviews and develops interagency agreements relating to the provision of services for approval by administration. Develops and participates in outreach, staff training, and public information of a specific program area. Directs research studies and prepares reports. Enters and retrieves information from computer applications and software; assists with training and problem solving for social workers. MINIMUM QUALIFICATIONS EITHER PATTERN I Experience: Two (2) years as a Social Worker II or Senior Social Worker in San Joaquin County. OR PATTERN II Education: Graduation from an accredited four-year college or university, with major in social work, sociology, psychology, counseling, or a closely related field. Experience: Three (3) years of paid full time social casework including two (2) years at the journey level. AND License: Possession of a valid California driver’s license. KNOWLEDGE Principles and techniques of supervision, training, and casework consultation; basic human behavior; social work theories, principles, and casework techniques; interviewing techniques; social and economic needs of the service population; basic management principles; the function of public social service agencies and the principles of public social service administration; principles, methods, and resources in the field of public health, mental hygiene, education, correction, and rehabilitation as related to public social service; principles of community organization; resources available in the community for referral or utilization in social service programs; and applicable laws, rules, and regulations. ABILITY Communicate orally with a wide variety of people; read and understand technical social work material; interpret and apply rules, regulations, policies and procedures; analyze situations and make decisions; plan, organize, and prioritize; classify case problems and evaluate the effectiveness of effort in solving problems; analyze a situation accurately and adopt an effective course of action; express oneself clearly and concisely in writing; relate to clients; evaluate workers’ performance; apply effective interpersonal skills; develop and maintain cooperative relationships with community groups and resource agencies; and operate a computer. PHYSICAL/MENTAL REQUIREMENTS Mobility - frequent operation of computers; repetitive motion; sitting for extended periods; walking; occasional driving may be required; Lifting - ability to frequently lift 5 pounds or less; occasionally 5 to 60 pounds; Vision - constant good overall vision and reading/close-up work; frequent color perception and use of eye/hand coordination; occasional use of depth perception and peripheral vision; Dexterity - normal dexterity with frequent writing and repetitive motions; Hearing/Talking - frequent hearing and talking on the telephone and in person; Emotional/Psychological - constant public contact, decision making and concentration, frequently working alone; exposure to trauma, grief, and death; occasional exposure to noise; emergency situations; Special Requirements - some assignments may require occasional weekends/nights, overtime, and/or travel. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000.The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: 5/24/2024 11:59:00 PM
Introduction This is a reinstatement, transfer or voluntary demotion opportunity for current and former regularly appointed employees of Alameda County. Reinstatement: Pursuant to Civil Service Rule 1744: On the request of a department head and approval of the Commission, a regularly appointed employee who resigned in good standing may, within three years after the effective date of his/her resignation, be reinstated in a position in the class from which he/she resigned or in a position in another class for which he/she may be eligible as determined by the Commission. Appointments by reinstatement following resignation are subject to the probationary period established for the class. You must have been a classified County employee in the same job code or in a job code at the same salary maximum and left the County in good standing. In addition, you must meet the minimum and special qualifications of the specific position. Transfer: You must be a current County classified employee in the same job code or in a job code with the same salary maximum for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. Voluntary Demotion: You must be a current County classified employee in a job code which is at a higher salary maximum than the vacancy for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. DESCRIPTION THE AGENCY: The Alameda County Social Services Agency (ACSSA) employs a diverse workforce and is comprised of several departments: Agency Administration; Adult & Aging Services; Children & Family Services; Government & Community Relations; and the Workforce & Benefits Administration. This single classification position is located in the ACSSA’s Workforce Development Board (WDB) Division and is assigned responsibility for all phases of its administration. The WDB Director is supervised by the Workforce Development Board and the Social Services Agency Director or designee as authorized by the Board of Supervisors. To learn more about the Alameda County Social Services Agency, please visit the website at https://www.alamedacountysocialservices.org/ THE POSITION: This series specification describes two Child Welfare Worker classes which under close supervision at the lower level and under direction at the higher level, provide intensive assessment, case management and/or casework services directed toward providing the most stable home environment for children who have been or are in danger of being abused, neglected or abandoned; and to perform related duties as required. DISTINGUISHING FEATURES The Child Welfare Worker I is the entry-level class. Incumbents work under close supervision and may be assigned all duties. Child Welfare Worker I’s are expected to gain experience and demonstrate proficiency which qualifies them to promote to Child Welfare Worker II upon completion of one (1) year full-time service. The Child Welfare Worker I appointment will not be extended beyond one (1) year. The Child Welfare Worker I class is for individuals who do not possess an MSW degree or equivalent. The Child Welfare Worker II is the journey-level class in the Child Welfare Worker series for individuals possessing an MSW degree with requisite coursework. Positions in the Child Welfare series differ from those allocated to the Social Worker series in that the work of Child Welfare Workers involves high-pressure or crisis situations, requires substantial involvement with the Court system, involves significantly greater authority and/or involves a significantly greater consequence of error. In contrast with the next higher level class in this series, Child Welfare Supervisor, Child Welfare Worker I’s and II’s do not have supervisory responsibilities. Positions in the Child Welfare series are found exclusively in the Social Services Agency, primarily in the Department of Children and Family Services. MINIMUM QUALIFICATIONS EITHER I Experience : The equivalent of one (1) year of full-time experience as a Child Welfare Worker I in the Alameda County classified service. AND Recommendation for promotion based on recent performance evaluations. OR II Education : Possession of a master's degree in Social Work from an accredited school of social work, which included a supervised field placement providing social casework and counseling services to individuals and families. OR III Education : Possession of a master's degree from an accredited college or university in Counseling, Clinical Psychology, Sociology, Education or an equivalent field (Vocational Rehabilitation majors not acceptable). AND Experience : Satisfactory completion of two (2) semesters of supervised field work in an agency involved in the provision of direct services to families or children in one of the following or closely related areas: child welfare, family counseling, juvenile probation, pediatric social work, alcohol and drug counseling, school social work, or school counseling. OR Experience : The equivalent of six (6) months full-time post baccalaureate professional work experience which involved the provision of direct services to families or children in one of the areas previously described. License : Possession of a valid California Motor Vehicle Operator's license. NOTE :The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE : The level and scope of the following knowledge, skills and abilities are related to duties listed under the "Examples of Duties" section of this specification. Knowledge of : Principles of sociology and psychology relating to normal and abnormal human behavior and family and community dynamics. Child development and parenting skills. Interviewing techniques, including crisis intervention and counseling methods. The role of the Agency in the treatment plan and the Social Services Agency's policies, procedures, programs and services. Community resources. Legal definitions of sexual molestation, physical abuse, general neglect, incest, failure to thrive, emotional abuse, medical neglect and other details of laws relating to child abuse reporting and other related areas of law. Ability to : Work cooperatively with varying interests and coordinate them towards achieving case plan and solving problems. Set limits to assist clients in taking steps toward greater self-sufficiency. Write clear, concise and descriptive reports under time restraints. Exercise sound judgment in making diagnostic risk assessments and decisions regarding placement of children. Deal effectively with hostile, disorganized or aggressive clients. Accept supervision and consultation. Handle high-pressure, crisis situations professionally and extract appropriate information in such situations. Learn and use various computer applications such as word processing and databases. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion TO APPLY: Please s ubmit a PDF copy of your completed application to ssadhro@acgov.org . If you have any questions regarding this announcement, please send your contact information and specific inquiries to lphillip@acgov.org or call 510-271-9126. You are encouraged to apply immediately as this posting is open until filled and may close at anytime. Alameda County is an Equal Opportunity Employer Closing Date/Time: Continuous
Apr 22, 2024
Full Time
Introduction This is a reinstatement, transfer or voluntary demotion opportunity for current and former regularly appointed employees of Alameda County. Reinstatement: Pursuant to Civil Service Rule 1744: On the request of a department head and approval of the Commission, a regularly appointed employee who resigned in good standing may, within three years after the effective date of his/her resignation, be reinstated in a position in the class from which he/she resigned or in a position in another class for which he/she may be eligible as determined by the Commission. Appointments by reinstatement following resignation are subject to the probationary period established for the class. You must have been a classified County employee in the same job code or in a job code at the same salary maximum and left the County in good standing. In addition, you must meet the minimum and special qualifications of the specific position. Transfer: You must be a current County classified employee in the same job code or in a job code with the same salary maximum for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. Voluntary Demotion: You must be a current County classified employee in a job code which is at a higher salary maximum than the vacancy for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. DESCRIPTION THE AGENCY: The Alameda County Social Services Agency (ACSSA) employs a diverse workforce and is comprised of several departments: Agency Administration; Adult & Aging Services; Children & Family Services; Government & Community Relations; and the Workforce & Benefits Administration. This single classification position is located in the ACSSA’s Workforce Development Board (WDB) Division and is assigned responsibility for all phases of its administration. The WDB Director is supervised by the Workforce Development Board and the Social Services Agency Director or designee as authorized by the Board of Supervisors. To learn more about the Alameda County Social Services Agency, please visit the website at https://www.alamedacountysocialservices.org/ THE POSITION: This series specification describes two Child Welfare Worker classes which under close supervision at the lower level and under direction at the higher level, provide intensive assessment, case management and/or casework services directed toward providing the most stable home environment for children who have been or are in danger of being abused, neglected or abandoned; and to perform related duties as required. DISTINGUISHING FEATURES The Child Welfare Worker I is the entry-level class. Incumbents work under close supervision and may be assigned all duties. Child Welfare Worker I’s are expected to gain experience and demonstrate proficiency which qualifies them to promote to Child Welfare Worker II upon completion of one (1) year full-time service. The Child Welfare Worker I appointment will not be extended beyond one (1) year. The Child Welfare Worker I class is for individuals who do not possess an MSW degree or equivalent. The Child Welfare Worker II is the journey-level class in the Child Welfare Worker series for individuals possessing an MSW degree with requisite coursework. Positions in the Child Welfare series differ from those allocated to the Social Worker series in that the work of Child Welfare Workers involves high-pressure or crisis situations, requires substantial involvement with the Court system, involves significantly greater authority and/or involves a significantly greater consequence of error. In contrast with the next higher level class in this series, Child Welfare Supervisor, Child Welfare Worker I’s and II’s do not have supervisory responsibilities. Positions in the Child Welfare series are found exclusively in the Social Services Agency, primarily in the Department of Children and Family Services. MINIMUM QUALIFICATIONS EITHER I Experience : The equivalent of one (1) year of full-time experience as a Child Welfare Worker I in the Alameda County classified service. AND Recommendation for promotion based on recent performance evaluations. OR II Education : Possession of a master's degree in Social Work from an accredited school of social work, which included a supervised field placement providing social casework and counseling services to individuals and families. OR III Education : Possession of a master's degree from an accredited college or university in Counseling, Clinical Psychology, Sociology, Education or an equivalent field (Vocational Rehabilitation majors not acceptable). AND Experience : Satisfactory completion of two (2) semesters of supervised field work in an agency involved in the provision of direct services to families or children in one of the following or closely related areas: child welfare, family counseling, juvenile probation, pediatric social work, alcohol and drug counseling, school social work, or school counseling. OR Experience : The equivalent of six (6) months full-time post baccalaureate professional work experience which involved the provision of direct services to families or children in one of the areas previously described. License : Possession of a valid California Motor Vehicle Operator's license. NOTE :The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE : The level and scope of the following knowledge, skills and abilities are related to duties listed under the "Examples of Duties" section of this specification. Knowledge of : Principles of sociology and psychology relating to normal and abnormal human behavior and family and community dynamics. Child development and parenting skills. Interviewing techniques, including crisis intervention and counseling methods. The role of the Agency in the treatment plan and the Social Services Agency's policies, procedures, programs and services. Community resources. Legal definitions of sexual molestation, physical abuse, general neglect, incest, failure to thrive, emotional abuse, medical neglect and other details of laws relating to child abuse reporting and other related areas of law. Ability to : Work cooperatively with varying interests and coordinate them towards achieving case plan and solving problems. Set limits to assist clients in taking steps toward greater self-sufficiency. Write clear, concise and descriptive reports under time restraints. Exercise sound judgment in making diagnostic risk assessments and decisions regarding placement of children. Deal effectively with hostile, disorganized or aggressive clients. Accept supervision and consultation. Handle high-pressure, crisis situations professionally and extract appropriate information in such situations. Learn and use various computer applications such as word processing and databases. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion TO APPLY: Please s ubmit a PDF copy of your completed application to ssadhro@acgov.org . If you have any questions regarding this announcement, please send your contact information and specific inquiries to lphillip@acgov.org or call 510-271-9126. You are encouraged to apply immediately as this posting is open until filled and may close at anytime. Alameda County is an Equal Opportunity Employer Closing Date/Time: Continuous
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job Be an agent of change and make a difference in delivering health and wellness to millions of residents. Join a team that is passionate about the services they provide and is committed to making a difference throughout San Bernardino County. The San Bernardino County Department of Behavioral Health invites qualified professionals to apply for the position of Licensed Behavioral Health Program Manager II* . Licensed Behavioral Health Program Managers II* are responsible for managing clinical and administrative program components; overseeing multidisciplinary teams; developing, planning, directing, and evaluating the units/program; fiscal administration of budgets; evaluating and developing personnel/staffing patterns based on program needs; supervising and managing staff; participating in the development and implementation of policies and procedures to ensure efficient and effective delivery of treatment services. The Licensed Behavioral Health Program Manager II* is responsible for the overall functioning of the program(s) under their purview, and focuses on the implementing and monitoring of programs, regulatory compliance, and quality improvement. Additionally, this position is responsible for supervising Mental Health Clinic Supervisors in charge of clinical programs. Provision of clinical consultation is required. *Official title: Mental Health Program Manager II For additional details, please refer to the Mental Health Program Manager II job description. The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service , integrity , accountability , and trust . DBH is a unique County Department comprised of six (6) service areas: Outpatient Clinics and Youth Services; Substance Use Disorder and Recovery Services; 24-Hour and Emergency Services; Forensic and Homeless Services; Administrative Services; and Program Support Services. The Department currently has a workforce in excess of 1000 positions and an approximate $700 million-dollar annual budget. Click HERE to learn more about the Department of Behavioral Health Click HERE to learn more about San Bernardino County Immediate vacancies exist in the following Department of Behavioral Health programs; please indicate your availability for referral to each program in the Supplemental Questionnaire. 24 Hour & Emergency Services: This position provides oversight to two (2) operational units under Community Crisis Services (CCS): the Crisis Contact Center (CCC) and the Community Crisis Response Teams (CCRT), who provide mobile crisis response services to the communities of San Bernardino County. This position will be expected to monitor contracts and may lead or participate in critical incident stress debriefings in the community. The CCC operates 24/7 365 days a year, providing triage, telehealth crisis services, and the dispatching of the mobile teams for residents and community partners seeking support in managing behavioral health crises. Crisis Services also works closely with the DBH Disaster & Safety Division in response to critical incidents and disasters in the County. Community Crisis Services supports individuals and their families, law enforcement (LE) partners, schools, local churches, and other community based organizations requesting specialty behavioral health crisis services to support them in the community. CCS is a high-profile crisis program that serves the community and requires a high level of oversight and management to maintain the fidelity of the program and help community members receive the best and most appropriate services at the lowest level of care. Regional Outpatient Clinics: This Licensed Program Manager II assigned to the West Valley Region of Community Clinics is responsible for a variety of duties including but not limited to: daily operational oversight of two large community clinics, supervision of clinic supervisory staff, monitoring of service provision, ensuring compliance with state and federal regulations as well as DBH policies and procedures. Daily operational oversight includes providing clinical consultation to staff and periodically intervening with consumers when needed. These activities will include data gathering and reporting for departmental and state structured reviews, monitoring contract providers, program development, and fiscal analysis and monitoring. Homeless and Supportive Services: This position provides oversight to the Homeless and Supportive Services Division, which includes outreach and engagement teams (HOST), the InnROADS Behavioral Health Team, and our Full-Service Partnerships with our DBH and contract providers, and oversees services contracted with our Managed Care Plans (MCP), under our Homeless and Supportive Services Division. This position operates under highly political programs with services that are co-staffed with the San Bernardino County Sheriff's Department, Department of Aging and Adult Services, and the Department of Public Health, in addition to various other community partners and contract agencies, as well as local City and County entities. Responsibilities of this Program Manager II include developing positive, productive, and collaborative relationships with Sheriff, Police, Fire, COC Members, Office of Homeless Services, MCP’s, Housing Authority, and between DBH staff and their assigned co-locations duties; navigation of politics related to working with law enforcement and the community and other partners; developing and managing MOUs with current and new collaborative partners for service agreements, roles, and responsibilities and housing. This position also oversees community-based organization-contracts and MOU’s. The incumbent will be responsible for making clinical and programmatic decisions based on service needs. Understanding of Housing First Model, and various housing voucher programs is highly desirable. The list established from this recruitment may be used to fill current and future vacancies as they occur throughout the Department. CONDITIONS OF EMPLOYMENT Background Check: Prior to appointment, applicants must pass a background investigation, which includes fingerprinting, credit check, and/or medical exam, which may include drug and/or TB testing. Applicants must be a U.S. Citizen or a permanent U.S. resident. Travel: Travel throughout the County will be required on a regular basis. Travel within the state is likely to occur two to four times per year. Employees will be required to make provision for transportation (mileage reimbursement is available at current IRS rates). A valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. National travel is occasionally required. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Education: A Master's or Doctoral degree from an accredited institution in behavioral science, human services, social work, counseling, psychology, public health administration, business/public administration, hospital administration, or closely related field of study. --AND-- Licensure: Must have CA state licensure as a Licensed Clinical Social Worker, Licensed Marriage and Family Therapist, Licensed Clinical Psychologist, or Licensed Professional Clinical Counselor. --AND-- Experience: Option 1: Three (3) years of experience in a behavioral health treatment program. Qualifying experience must include a minimum of two (2) years of experience as a full-scope supervisor responsible for planning, directing, and evaluating a mental health program or unit. Qualifying experience must include clinical and administrative supervisory responsibility. Clinical supervision must include supervision over master’s level clinicians or psychologists engaged in the provision of mental health services and/or substance use services. The administrative supervision includes participating in the hiring, counseling, disciplinary actions, assigning work, completing work performance evaluations, developing work schedules and approving time off. Additionally, applicant must have at least one (1) year of experience providing direct clinical services to various age groups. -OR- Option 2: Three (3) years of experience as a manager in an agency providing behavioral health services or social work services. Qualifying experience must include second-level supervision (supervising through subordinate supervisors), budget/fiscal administration, and responsibility for program planning, development, implementation, and evaluation. The oversight provided through second-level supervision must include oversight of clinical services provided to various ages (e.g., providing clinical supervision to pre-licensed clinicians accruing hours toward licensure). Additionally, applicant must have at least one (1) year of experience providing direct clinical services to various ages. Desired Qualifications The ideal candidate will have experience in the development, implementation, and monitoring of clinical programs. Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation. Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. EEO/ADA: S an Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form (Download PDF reader) within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Management Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
The Job Be an agent of change and make a difference in delivering health and wellness to millions of residents. Join a team that is passionate about the services they provide and is committed to making a difference throughout San Bernardino County. The San Bernardino County Department of Behavioral Health invites qualified professionals to apply for the position of Licensed Behavioral Health Program Manager II* . Licensed Behavioral Health Program Managers II* are responsible for managing clinical and administrative program components; overseeing multidisciplinary teams; developing, planning, directing, and evaluating the units/program; fiscal administration of budgets; evaluating and developing personnel/staffing patterns based on program needs; supervising and managing staff; participating in the development and implementation of policies and procedures to ensure efficient and effective delivery of treatment services. The Licensed Behavioral Health Program Manager II* is responsible for the overall functioning of the program(s) under their purview, and focuses on the implementing and monitoring of programs, regulatory compliance, and quality improvement. Additionally, this position is responsible for supervising Mental Health Clinic Supervisors in charge of clinical programs. Provision of clinical consultation is required. *Official title: Mental Health Program Manager II For additional details, please refer to the Mental Health Program Manager II job description. The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service , integrity , accountability , and trust . DBH is a unique County Department comprised of six (6) service areas: Outpatient Clinics and Youth Services; Substance Use Disorder and Recovery Services; 24-Hour and Emergency Services; Forensic and Homeless Services; Administrative Services; and Program Support Services. The Department currently has a workforce in excess of 1000 positions and an approximate $700 million-dollar annual budget. Click HERE to learn more about the Department of Behavioral Health Click HERE to learn more about San Bernardino County Immediate vacancies exist in the following Department of Behavioral Health programs; please indicate your availability for referral to each program in the Supplemental Questionnaire. 24 Hour & Emergency Services: This position provides oversight to two (2) operational units under Community Crisis Services (CCS): the Crisis Contact Center (CCC) and the Community Crisis Response Teams (CCRT), who provide mobile crisis response services to the communities of San Bernardino County. This position will be expected to monitor contracts and may lead or participate in critical incident stress debriefings in the community. The CCC operates 24/7 365 days a year, providing triage, telehealth crisis services, and the dispatching of the mobile teams for residents and community partners seeking support in managing behavioral health crises. Crisis Services also works closely with the DBH Disaster & Safety Division in response to critical incidents and disasters in the County. Community Crisis Services supports individuals and their families, law enforcement (LE) partners, schools, local churches, and other community based organizations requesting specialty behavioral health crisis services to support them in the community. CCS is a high-profile crisis program that serves the community and requires a high level of oversight and management to maintain the fidelity of the program and help community members receive the best and most appropriate services at the lowest level of care. Regional Outpatient Clinics: This Licensed Program Manager II assigned to the West Valley Region of Community Clinics is responsible for a variety of duties including but not limited to: daily operational oversight of two large community clinics, supervision of clinic supervisory staff, monitoring of service provision, ensuring compliance with state and federal regulations as well as DBH policies and procedures. Daily operational oversight includes providing clinical consultation to staff and periodically intervening with consumers when needed. These activities will include data gathering and reporting for departmental and state structured reviews, monitoring contract providers, program development, and fiscal analysis and monitoring. Homeless and Supportive Services: This position provides oversight to the Homeless and Supportive Services Division, which includes outreach and engagement teams (HOST), the InnROADS Behavioral Health Team, and our Full-Service Partnerships with our DBH and contract providers, and oversees services contracted with our Managed Care Plans (MCP), under our Homeless and Supportive Services Division. This position operates under highly political programs with services that are co-staffed with the San Bernardino County Sheriff's Department, Department of Aging and Adult Services, and the Department of Public Health, in addition to various other community partners and contract agencies, as well as local City and County entities. Responsibilities of this Program Manager II include developing positive, productive, and collaborative relationships with Sheriff, Police, Fire, COC Members, Office of Homeless Services, MCP’s, Housing Authority, and between DBH staff and their assigned co-locations duties; navigation of politics related to working with law enforcement and the community and other partners; developing and managing MOUs with current and new collaborative partners for service agreements, roles, and responsibilities and housing. This position also oversees community-based organization-contracts and MOU’s. The incumbent will be responsible for making clinical and programmatic decisions based on service needs. Understanding of Housing First Model, and various housing voucher programs is highly desirable. The list established from this recruitment may be used to fill current and future vacancies as they occur throughout the Department. CONDITIONS OF EMPLOYMENT Background Check: Prior to appointment, applicants must pass a background investigation, which includes fingerprinting, credit check, and/or medical exam, which may include drug and/or TB testing. Applicants must be a U.S. Citizen or a permanent U.S. resident. Travel: Travel throughout the County will be required on a regular basis. Travel within the state is likely to occur two to four times per year. Employees will be required to make provision for transportation (mileage reimbursement is available at current IRS rates). A valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. National travel is occasionally required. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Education: A Master's or Doctoral degree from an accredited institution in behavioral science, human services, social work, counseling, psychology, public health administration, business/public administration, hospital administration, or closely related field of study. --AND-- Licensure: Must have CA state licensure as a Licensed Clinical Social Worker, Licensed Marriage and Family Therapist, Licensed Clinical Psychologist, or Licensed Professional Clinical Counselor. --AND-- Experience: Option 1: Three (3) years of experience in a behavioral health treatment program. Qualifying experience must include a minimum of two (2) years of experience as a full-scope supervisor responsible for planning, directing, and evaluating a mental health program or unit. Qualifying experience must include clinical and administrative supervisory responsibility. Clinical supervision must include supervision over master’s level clinicians or psychologists engaged in the provision of mental health services and/or substance use services. The administrative supervision includes participating in the hiring, counseling, disciplinary actions, assigning work, completing work performance evaluations, developing work schedules and approving time off. Additionally, applicant must have at least one (1) year of experience providing direct clinical services to various age groups. -OR- Option 2: Three (3) years of experience as a manager in an agency providing behavioral health services or social work services. Qualifying experience must include second-level supervision (supervising through subordinate supervisors), budget/fiscal administration, and responsibility for program planning, development, implementation, and evaluation. The oversight provided through second-level supervision must include oversight of clinical services provided to various ages (e.g., providing clinical supervision to pre-licensed clinicians accruing hours toward licensure). Additionally, applicant must have at least one (1) year of experience providing direct clinical services to various ages. Desired Qualifications The ideal candidate will have experience in the development, implementation, and monitoring of clinical programs. Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation. Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. EEO/ADA: S an Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form (Download PDF reader) within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Management Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
Announcement Number: 46595 Open to all qualified persons. Posted 03/12/2024 Recruiter: ANA MARIA ORNELLAS Phone: (775)684-0151 Email: aornellas@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Clinical Program Managers plan, organize, implement and direct one or more mental health, intellectual disabilities, and/or child development service delivery programs by establishing goals, objectives, policies, and procedures; monitoring and evaluating program performance; developing and monitoring budgets; integrating programs with other state and community services; and supervising clinical and administrative staff, typically including licensed Psychologists and/or subordinate supervisors of professional clinicians. Clinical Program Manager I's work in a relatively small program or cluster of programs. The Nevada Division of Child and Family Services (DCFS) is recruiting for a Clinical Program Manager 1 at Desert Willow Treatment Center located in Las Vegas. Desert Willow Treatment Center (DWTC) is a 44 -bed psychiatric hospital accredited by the Joint Commission on Accreditation of Health Care Organizations that provides mental health treatment for children and adolescents aged 6 to 17 years old. The facility is licensed by The Bureau of Health Care Quality and Compliance and is currently licensed for a 12-bed acute psychiatric care unit, an 8-bed pediatric RTC unit servicing 6-11-year-old patients, and two 12-bed RTC units servicing 12-17-year-old patients. DWTC's mission is to promote positive self-growth, create change in behavior, attitudes, values, and ways of thinking through education, therapeutic treatment, and appropriate medical and mental health services. The Clinical Program Manager I (CPM I) is an integral member of the hospital's administrative team supervising the clinical staff and overseeing the admissions process. This position is the first line clinical manager and supervisor for the hospital clinicians, psychiatric caseworkers, and therapeutic recreational specialists. The CPM I oversee the provision of clinical care within the hospital. This includes policy and procedural reviews, internal peer audits, providing oversight to ensure the timely production of clinical documentation relevant to patient care, and ensuring compliance with the Health Care Quality and Compliance bureau, The Joint Commission, and Medicaid healthcare standards. The CPM I will work to ensure that all practices within the hospital are provisioned appropriately and adhere to the principles and values of the DCFS System of Care model. The CPM I must demonstrate an ability to understand policy and procedures, participate in Court and court proceedings as applicable, the ability to orchestrate, monitor, and assign work activities as applicable to staff under their supervision, draft reports, letters, and documentation as required, provide census status updates to the CPM II/hospital administrator, facilitate the residential admission committee meetings, participate in all assigned continuous quality improvement team meetings chairing committees as applicable, participate as part of a multidisciplinary team in the provision of patient care, and provide hospital administrative support as applicable. The CPM I will also provide clinical supervision to clinical intern staff within DWTC. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) A Master's degree from an accredited college or university in clinical psychology, clinical social work, counseling, or a curriculum related to the option(s) identified, and three years of post-Master's degree professional experience in a human service delivery setting, one of which included supervision of professionals in the option(s) identified; OR a Doctoral degree (Ph.D or Psy.D) from an accredited college or university in clinical psychology, clinical social work, counseling, or a curriculum related to the option(s) identified, and two years of experience as described above, one of which included supervision of professionals in the option(s) identified. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Proof of a valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. This position is required to work evenings, weekends and holidays. Additional Position Criteria This position requires the incumbent to be licensed as or able to be licensed in the State of Nevada as a fully licensed Clinical Social Worker, Marriage and Family Therapist, or Clinical Professional Counselor. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Are you designated as an intern supervisor by the Nevada State Board of Social Workers or by the Nevada State Board of Marriage & Family therapist and Clinical Professional Counselors? 2) Describe your experience supervising staff/employees. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Mar 30, 2024
Full Time
Announcement Number: 46595 Open to all qualified persons. Posted 03/12/2024 Recruiter: ANA MARIA ORNELLAS Phone: (775)684-0151 Email: aornellas@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Clinical Program Managers plan, organize, implement and direct one or more mental health, intellectual disabilities, and/or child development service delivery programs by establishing goals, objectives, policies, and procedures; monitoring and evaluating program performance; developing and monitoring budgets; integrating programs with other state and community services; and supervising clinical and administrative staff, typically including licensed Psychologists and/or subordinate supervisors of professional clinicians. Clinical Program Manager I's work in a relatively small program or cluster of programs. The Nevada Division of Child and Family Services (DCFS) is recruiting for a Clinical Program Manager 1 at Desert Willow Treatment Center located in Las Vegas. Desert Willow Treatment Center (DWTC) is a 44 -bed psychiatric hospital accredited by the Joint Commission on Accreditation of Health Care Organizations that provides mental health treatment for children and adolescents aged 6 to 17 years old. The facility is licensed by The Bureau of Health Care Quality and Compliance and is currently licensed for a 12-bed acute psychiatric care unit, an 8-bed pediatric RTC unit servicing 6-11-year-old patients, and two 12-bed RTC units servicing 12-17-year-old patients. DWTC's mission is to promote positive self-growth, create change in behavior, attitudes, values, and ways of thinking through education, therapeutic treatment, and appropriate medical and mental health services. The Clinical Program Manager I (CPM I) is an integral member of the hospital's administrative team supervising the clinical staff and overseeing the admissions process. This position is the first line clinical manager and supervisor for the hospital clinicians, psychiatric caseworkers, and therapeutic recreational specialists. The CPM I oversee the provision of clinical care within the hospital. This includes policy and procedural reviews, internal peer audits, providing oversight to ensure the timely production of clinical documentation relevant to patient care, and ensuring compliance with the Health Care Quality and Compliance bureau, The Joint Commission, and Medicaid healthcare standards. The CPM I will work to ensure that all practices within the hospital are provisioned appropriately and adhere to the principles and values of the DCFS System of Care model. The CPM I must demonstrate an ability to understand policy and procedures, participate in Court and court proceedings as applicable, the ability to orchestrate, monitor, and assign work activities as applicable to staff under their supervision, draft reports, letters, and documentation as required, provide census status updates to the CPM II/hospital administrator, facilitate the residential admission committee meetings, participate in all assigned continuous quality improvement team meetings chairing committees as applicable, participate as part of a multidisciplinary team in the provision of patient care, and provide hospital administrative support as applicable. The CPM I will also provide clinical supervision to clinical intern staff within DWTC. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) A Master's degree from an accredited college or university in clinical psychology, clinical social work, counseling, or a curriculum related to the option(s) identified, and three years of post-Master's degree professional experience in a human service delivery setting, one of which included supervision of professionals in the option(s) identified; OR a Doctoral degree (Ph.D or Psy.D) from an accredited college or university in clinical psychology, clinical social work, counseling, or a curriculum related to the option(s) identified, and two years of experience as described above, one of which included supervision of professionals in the option(s) identified. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Proof of a valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. This position is required to work evenings, weekends and holidays. Additional Position Criteria This position requires the incumbent to be licensed as or able to be licensed in the State of Nevada as a fully licensed Clinical Social Worker, Marriage and Family Therapist, or Clinical Professional Counselor. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Are you designated as an intern supervisor by the Nevada State Board of Social Workers or by the Nevada State Board of Marriage & Family therapist and Clinical Professional Counselors? 2) Describe your experience supervising staff/employees. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
State of Nevada
Boulder City, Nevada, United States
Announcement Number: 46595 Open to all qualified persons. Posted 03/12/2024 Recruiter: ANA MARIA ORNELLAS Phone: (775)684-0151 Email: aornellas@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Clinical Program Managers plan, organize, implement and direct one or more mental health, intellectual disabilities, and/or child development service delivery programs by establishing goals, objectives, policies, and procedures; monitoring and evaluating program performance; developing and monitoring budgets; integrating programs with other state and community services; and supervising clinical and administrative staff, typically including licensed Psychologists and/or subordinate supervisors of professional clinicians. Clinical Program Manager I's work in a relatively small program or cluster of programs. The Nevada Division of Child and Family Services (DCFS) is recruiting for a Clinical Program Manager 1 at Desert Willow Treatment Center located in Las Vegas. Desert Willow Treatment Center (DWTC) is a 44 -bed psychiatric hospital accredited by the Joint Commission on Accreditation of Health Care Organizations that provides mental health treatment for children and adolescents aged 6 to 17 years old. The facility is licensed by The Bureau of Health Care Quality and Compliance and is currently licensed for a 12-bed acute psychiatric care unit, an 8-bed pediatric RTC unit servicing 6-11-year-old patients, and two 12-bed RTC units servicing 12-17-year-old patients. DWTC's mission is to promote positive self-growth, create change in behavior, attitudes, values, and ways of thinking through education, therapeutic treatment, and appropriate medical and mental health services. The Clinical Program Manager I (CPM I) is an integral member of the hospital's administrative team supervising the clinical staff and overseeing the admissions process. This position is the first line clinical manager and supervisor for the hospital clinicians, psychiatric caseworkers, and therapeutic recreational specialists. The CPM I oversee the provision of clinical care within the hospital. This includes policy and procedural reviews, internal peer audits, providing oversight to ensure the timely production of clinical documentation relevant to patient care, and ensuring compliance with the Health Care Quality and Compliance bureau, The Joint Commission, and Medicaid healthcare standards. The CPM I will work to ensure that all practices within the hospital are provisioned appropriately and adhere to the principles and values of the DCFS System of Care model. The CPM I must demonstrate an ability to understand policy and procedures, participate in Court and court proceedings as applicable, the ability to orchestrate, monitor, and assign work activities as applicable to staff under their supervision, draft reports, letters, and documentation as required, provide census status updates to the CPM II/hospital administrator, facilitate the residential admission committee meetings, participate in all assigned continuous quality improvement team meetings chairing committees as applicable, participate as part of a multidisciplinary team in the provision of patient care, and provide hospital administrative support as applicable. The CPM I will also provide clinical supervision to clinical intern staff within DWTC. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) A Master's degree from an accredited college or university in clinical psychology, clinical social work, counseling, or a curriculum related to the option(s) identified, and three years of post-Master's degree professional experience in a human service delivery setting, one of which included supervision of professionals in the option(s) identified; OR a Doctoral degree (Ph.D or Psy.D) from an accredited college or university in clinical psychology, clinical social work, counseling, or a curriculum related to the option(s) identified, and two years of experience as described above, one of which included supervision of professionals in the option(s) identified. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Proof of a valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. This position is required to work evenings, weekends and holidays. Additional Position Criteria This position requires the incumbent to be licensed as or able to be licensed in the State of Nevada as a fully licensed Clinical Social Worker, Marriage and Family Therapist, or Clinical Professional Counselor. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Are you designated as an intern supervisor by the Nevada State Board of Social Workers or by the Nevada State Board of Marriage & Family therapist and Clinical Professional Counselors? 2) Describe your experience supervising staff/employees. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Mar 30, 2024
Full Time
Announcement Number: 46595 Open to all qualified persons. Posted 03/12/2024 Recruiter: ANA MARIA ORNELLAS Phone: (775)684-0151 Email: aornellas@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Clinical Program Managers plan, organize, implement and direct one or more mental health, intellectual disabilities, and/or child development service delivery programs by establishing goals, objectives, policies, and procedures; monitoring and evaluating program performance; developing and monitoring budgets; integrating programs with other state and community services; and supervising clinical and administrative staff, typically including licensed Psychologists and/or subordinate supervisors of professional clinicians. Clinical Program Manager I's work in a relatively small program or cluster of programs. The Nevada Division of Child and Family Services (DCFS) is recruiting for a Clinical Program Manager 1 at Desert Willow Treatment Center located in Las Vegas. Desert Willow Treatment Center (DWTC) is a 44 -bed psychiatric hospital accredited by the Joint Commission on Accreditation of Health Care Organizations that provides mental health treatment for children and adolescents aged 6 to 17 years old. The facility is licensed by The Bureau of Health Care Quality and Compliance and is currently licensed for a 12-bed acute psychiatric care unit, an 8-bed pediatric RTC unit servicing 6-11-year-old patients, and two 12-bed RTC units servicing 12-17-year-old patients. DWTC's mission is to promote positive self-growth, create change in behavior, attitudes, values, and ways of thinking through education, therapeutic treatment, and appropriate medical and mental health services. The Clinical Program Manager I (CPM I) is an integral member of the hospital's administrative team supervising the clinical staff and overseeing the admissions process. This position is the first line clinical manager and supervisor for the hospital clinicians, psychiatric caseworkers, and therapeutic recreational specialists. The CPM I oversee the provision of clinical care within the hospital. This includes policy and procedural reviews, internal peer audits, providing oversight to ensure the timely production of clinical documentation relevant to patient care, and ensuring compliance with the Health Care Quality and Compliance bureau, The Joint Commission, and Medicaid healthcare standards. The CPM I will work to ensure that all practices within the hospital are provisioned appropriately and adhere to the principles and values of the DCFS System of Care model. The CPM I must demonstrate an ability to understand policy and procedures, participate in Court and court proceedings as applicable, the ability to orchestrate, monitor, and assign work activities as applicable to staff under their supervision, draft reports, letters, and documentation as required, provide census status updates to the CPM II/hospital administrator, facilitate the residential admission committee meetings, participate in all assigned continuous quality improvement team meetings chairing committees as applicable, participate as part of a multidisciplinary team in the provision of patient care, and provide hospital administrative support as applicable. The CPM I will also provide clinical supervision to clinical intern staff within DWTC. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) A Master's degree from an accredited college or university in clinical psychology, clinical social work, counseling, or a curriculum related to the option(s) identified, and three years of post-Master's degree professional experience in a human service delivery setting, one of which included supervision of professionals in the option(s) identified; OR a Doctoral degree (Ph.D or Psy.D) from an accredited college or university in clinical psychology, clinical social work, counseling, or a curriculum related to the option(s) identified, and two years of experience as described above, one of which included supervision of professionals in the option(s) identified. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Proof of a valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. This position is required to work evenings, weekends and holidays. Additional Position Criteria This position requires the incumbent to be licensed as or able to be licensed in the State of Nevada as a fully licensed Clinical Social Worker, Marriage and Family Therapist, or Clinical Professional Counselor. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Are you designated as an intern supervisor by the Nevada State Board of Social Workers or by the Nevada State Board of Marriage & Family therapist and Clinical Professional Counselors? 2) Describe your experience supervising staff/employees. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
State of Nevada
Indian Springs, Nevada, United States
Announcement Number: 46595 Open to all qualified persons. Posted 03/12/2024 Recruiter: ANA MARIA ORNELLAS Phone: (775)684-0151 Email: aornellas@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Clinical Program Managers plan, organize, implement and direct one or more mental health, intellectual disabilities, and/or child development service delivery programs by establishing goals, objectives, policies, and procedures; monitoring and evaluating program performance; developing and monitoring budgets; integrating programs with other state and community services; and supervising clinical and administrative staff, typically including licensed Psychologists and/or subordinate supervisors of professional clinicians. Clinical Program Manager I's work in a relatively small program or cluster of programs. The Nevada Division of Child and Family Services (DCFS) is recruiting for a Clinical Program Manager 1 at Desert Willow Treatment Center located in Las Vegas. Desert Willow Treatment Center (DWTC) is a 44 -bed psychiatric hospital accredited by the Joint Commission on Accreditation of Health Care Organizations that provides mental health treatment for children and adolescents aged 6 to 17 years old. The facility is licensed by The Bureau of Health Care Quality and Compliance and is currently licensed for a 12-bed acute psychiatric care unit, an 8-bed pediatric RTC unit servicing 6-11-year-old patients, and two 12-bed RTC units servicing 12-17-year-old patients. DWTC's mission is to promote positive self-growth, create change in behavior, attitudes, values, and ways of thinking through education, therapeutic treatment, and appropriate medical and mental health services. The Clinical Program Manager I (CPM I) is an integral member of the hospital's administrative team supervising the clinical staff and overseeing the admissions process. This position is the first line clinical manager and supervisor for the hospital clinicians, psychiatric caseworkers, and therapeutic recreational specialists. The CPM I oversee the provision of clinical care within the hospital. This includes policy and procedural reviews, internal peer audits, providing oversight to ensure the timely production of clinical documentation relevant to patient care, and ensuring compliance with the Health Care Quality and Compliance bureau, The Joint Commission, and Medicaid healthcare standards. The CPM I will work to ensure that all practices within the hospital are provisioned appropriately and adhere to the principles and values of the DCFS System of Care model. The CPM I must demonstrate an ability to understand policy and procedures, participate in Court and court proceedings as applicable, the ability to orchestrate, monitor, and assign work activities as applicable to staff under their supervision, draft reports, letters, and documentation as required, provide census status updates to the CPM II/hospital administrator, facilitate the residential admission committee meetings, participate in all assigned continuous quality improvement team meetings chairing committees as applicable, participate as part of a multidisciplinary team in the provision of patient care, and provide hospital administrative support as applicable. The CPM I will also provide clinical supervision to clinical intern staff within DWTC. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) A Master's degree from an accredited college or university in clinical psychology, clinical social work, counseling, or a curriculum related to the option(s) identified, and three years of post-Master's degree professional experience in a human service delivery setting, one of which included supervision of professionals in the option(s) identified; OR a Doctoral degree (Ph.D or Psy.D) from an accredited college or university in clinical psychology, clinical social work, counseling, or a curriculum related to the option(s) identified, and two years of experience as described above, one of which included supervision of professionals in the option(s) identified. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Proof of a valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. This position is required to work evenings, weekends and holidays. Additional Position Criteria This position requires the incumbent to be licensed as or able to be licensed in the State of Nevada as a fully licensed Clinical Social Worker, Marriage and Family Therapist, or Clinical Professional Counselor. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Are you designated as an intern supervisor by the Nevada State Board of Social Workers or by the Nevada State Board of Marriage & Family therapist and Clinical Professional Counselors? 2) Describe your experience supervising staff/employees. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Mar 30, 2024
Full Time
Announcement Number: 46595 Open to all qualified persons. Posted 03/12/2024 Recruiter: ANA MARIA ORNELLAS Phone: (775)684-0151 Email: aornellas@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Clinical Program Managers plan, organize, implement and direct one or more mental health, intellectual disabilities, and/or child development service delivery programs by establishing goals, objectives, policies, and procedures; monitoring and evaluating program performance; developing and monitoring budgets; integrating programs with other state and community services; and supervising clinical and administrative staff, typically including licensed Psychologists and/or subordinate supervisors of professional clinicians. Clinical Program Manager I's work in a relatively small program or cluster of programs. The Nevada Division of Child and Family Services (DCFS) is recruiting for a Clinical Program Manager 1 at Desert Willow Treatment Center located in Las Vegas. Desert Willow Treatment Center (DWTC) is a 44 -bed psychiatric hospital accredited by the Joint Commission on Accreditation of Health Care Organizations that provides mental health treatment for children and adolescents aged 6 to 17 years old. The facility is licensed by The Bureau of Health Care Quality and Compliance and is currently licensed for a 12-bed acute psychiatric care unit, an 8-bed pediatric RTC unit servicing 6-11-year-old patients, and two 12-bed RTC units servicing 12-17-year-old patients. DWTC's mission is to promote positive self-growth, create change in behavior, attitudes, values, and ways of thinking through education, therapeutic treatment, and appropriate medical and mental health services. The Clinical Program Manager I (CPM I) is an integral member of the hospital's administrative team supervising the clinical staff and overseeing the admissions process. This position is the first line clinical manager and supervisor for the hospital clinicians, psychiatric caseworkers, and therapeutic recreational specialists. The CPM I oversee the provision of clinical care within the hospital. This includes policy and procedural reviews, internal peer audits, providing oversight to ensure the timely production of clinical documentation relevant to patient care, and ensuring compliance with the Health Care Quality and Compliance bureau, The Joint Commission, and Medicaid healthcare standards. The CPM I will work to ensure that all practices within the hospital are provisioned appropriately and adhere to the principles and values of the DCFS System of Care model. The CPM I must demonstrate an ability to understand policy and procedures, participate in Court and court proceedings as applicable, the ability to orchestrate, monitor, and assign work activities as applicable to staff under their supervision, draft reports, letters, and documentation as required, provide census status updates to the CPM II/hospital administrator, facilitate the residential admission committee meetings, participate in all assigned continuous quality improvement team meetings chairing committees as applicable, participate as part of a multidisciplinary team in the provision of patient care, and provide hospital administrative support as applicable. The CPM I will also provide clinical supervision to clinical intern staff within DWTC. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) A Master's degree from an accredited college or university in clinical psychology, clinical social work, counseling, or a curriculum related to the option(s) identified, and three years of post-Master's degree professional experience in a human service delivery setting, one of which included supervision of professionals in the option(s) identified; OR a Doctoral degree (Ph.D or Psy.D) from an accredited college or university in clinical psychology, clinical social work, counseling, or a curriculum related to the option(s) identified, and two years of experience as described above, one of which included supervision of professionals in the option(s) identified. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Proof of a valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. This position is required to work evenings, weekends and holidays. Additional Position Criteria This position requires the incumbent to be licensed as or able to be licensed in the State of Nevada as a fully licensed Clinical Social Worker, Marriage and Family Therapist, or Clinical Professional Counselor. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Are you designated as an intern supervisor by the Nevada State Board of Social Workers or by the Nevada State Board of Marriage & Family therapist and Clinical Professional Counselors? 2) Describe your experience supervising staff/employees. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 46595 Open to all qualified persons. Posted 03/12/2024 Recruiter: ANA MARIA ORNELLAS Phone: (775)684-0151 Email: aornellas@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Clinical Program Managers plan, organize, implement and direct one or more mental health, intellectual disabilities, and/or child development service delivery programs by establishing goals, objectives, policies, and procedures; monitoring and evaluating program performance; developing and monitoring budgets; integrating programs with other state and community services; and supervising clinical and administrative staff, typically including licensed Psychologists and/or subordinate supervisors of professional clinicians. Clinical Program Manager I's work in a relatively small program or cluster of programs. The Nevada Division of Child and Family Services (DCFS) is recruiting for a Clinical Program Manager 1 at Desert Willow Treatment Center located in Las Vegas. Desert Willow Treatment Center (DWTC) is a 44 -bed psychiatric hospital accredited by the Joint Commission on Accreditation of Health Care Organizations that provides mental health treatment for children and adolescents aged 6 to 17 years old. The facility is licensed by The Bureau of Health Care Quality and Compliance and is currently licensed for a 12-bed acute psychiatric care unit, an 8-bed pediatric RTC unit servicing 6-11-year-old patients, and two 12-bed RTC units servicing 12-17-year-old patients. DWTC's mission is to promote positive self-growth, create change in behavior, attitudes, values, and ways of thinking through education, therapeutic treatment, and appropriate medical and mental health services. The Clinical Program Manager I (CPM I) is an integral member of the hospital's administrative team supervising the clinical staff and overseeing the admissions process. This position is the first line clinical manager and supervisor for the hospital clinicians, psychiatric caseworkers, and therapeutic recreational specialists. The CPM I oversee the provision of clinical care within the hospital. This includes policy and procedural reviews, internal peer audits, providing oversight to ensure the timely production of clinical documentation relevant to patient care, and ensuring compliance with the Health Care Quality and Compliance bureau, The Joint Commission, and Medicaid healthcare standards. The CPM I will work to ensure that all practices within the hospital are provisioned appropriately and adhere to the principles and values of the DCFS System of Care model. The CPM I must demonstrate an ability to understand policy and procedures, participate in Court and court proceedings as applicable, the ability to orchestrate, monitor, and assign work activities as applicable to staff under their supervision, draft reports, letters, and documentation as required, provide census status updates to the CPM II/hospital administrator, facilitate the residential admission committee meetings, participate in all assigned continuous quality improvement team meetings chairing committees as applicable, participate as part of a multidisciplinary team in the provision of patient care, and provide hospital administrative support as applicable. The CPM I will also provide clinical supervision to clinical intern staff within DWTC. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) A Master's degree from an accredited college or university in clinical psychology, clinical social work, counseling, or a curriculum related to the option(s) identified, and three years of post-Master's degree professional experience in a human service delivery setting, one of which included supervision of professionals in the option(s) identified; OR a Doctoral degree (Ph.D or Psy.D) from an accredited college or university in clinical psychology, clinical social work, counseling, or a curriculum related to the option(s) identified, and two years of experience as described above, one of which included supervision of professionals in the option(s) identified. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Proof of a valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. This position is required to work evenings, weekends and holidays. Additional Position Criteria This position requires the incumbent to be licensed as or able to be licensed in the State of Nevada as a fully licensed Clinical Social Worker, Marriage and Family Therapist, or Clinical Professional Counselor. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Are you designated as an intern supervisor by the Nevada State Board of Social Workers or by the Nevada State Board of Marriage & Family therapist and Clinical Professional Counselors? 2) Describe your experience supervising staff/employees. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Mar 30, 2024
Full Time
Announcement Number: 46595 Open to all qualified persons. Posted 03/12/2024 Recruiter: ANA MARIA ORNELLAS Phone: (775)684-0151 Email: aornellas@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Clinical Program Managers plan, organize, implement and direct one or more mental health, intellectual disabilities, and/or child development service delivery programs by establishing goals, objectives, policies, and procedures; monitoring and evaluating program performance; developing and monitoring budgets; integrating programs with other state and community services; and supervising clinical and administrative staff, typically including licensed Psychologists and/or subordinate supervisors of professional clinicians. Clinical Program Manager I's work in a relatively small program or cluster of programs. The Nevada Division of Child and Family Services (DCFS) is recruiting for a Clinical Program Manager 1 at Desert Willow Treatment Center located in Las Vegas. Desert Willow Treatment Center (DWTC) is a 44 -bed psychiatric hospital accredited by the Joint Commission on Accreditation of Health Care Organizations that provides mental health treatment for children and adolescents aged 6 to 17 years old. The facility is licensed by The Bureau of Health Care Quality and Compliance and is currently licensed for a 12-bed acute psychiatric care unit, an 8-bed pediatric RTC unit servicing 6-11-year-old patients, and two 12-bed RTC units servicing 12-17-year-old patients. DWTC's mission is to promote positive self-growth, create change in behavior, attitudes, values, and ways of thinking through education, therapeutic treatment, and appropriate medical and mental health services. The Clinical Program Manager I (CPM I) is an integral member of the hospital's administrative team supervising the clinical staff and overseeing the admissions process. This position is the first line clinical manager and supervisor for the hospital clinicians, psychiatric caseworkers, and therapeutic recreational specialists. The CPM I oversee the provision of clinical care within the hospital. This includes policy and procedural reviews, internal peer audits, providing oversight to ensure the timely production of clinical documentation relevant to patient care, and ensuring compliance with the Health Care Quality and Compliance bureau, The Joint Commission, and Medicaid healthcare standards. The CPM I will work to ensure that all practices within the hospital are provisioned appropriately and adhere to the principles and values of the DCFS System of Care model. The CPM I must demonstrate an ability to understand policy and procedures, participate in Court and court proceedings as applicable, the ability to orchestrate, monitor, and assign work activities as applicable to staff under their supervision, draft reports, letters, and documentation as required, provide census status updates to the CPM II/hospital administrator, facilitate the residential admission committee meetings, participate in all assigned continuous quality improvement team meetings chairing committees as applicable, participate as part of a multidisciplinary team in the provision of patient care, and provide hospital administrative support as applicable. The CPM I will also provide clinical supervision to clinical intern staff within DWTC. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) A Master's degree from an accredited college or university in clinical psychology, clinical social work, counseling, or a curriculum related to the option(s) identified, and three years of post-Master's degree professional experience in a human service delivery setting, one of which included supervision of professionals in the option(s) identified; OR a Doctoral degree (Ph.D or Psy.D) from an accredited college or university in clinical psychology, clinical social work, counseling, or a curriculum related to the option(s) identified, and two years of experience as described above, one of which included supervision of professionals in the option(s) identified. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Proof of a valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. This position is required to work evenings, weekends and holidays. Additional Position Criteria This position requires the incumbent to be licensed as or able to be licensed in the State of Nevada as a fully licensed Clinical Social Worker, Marriage and Family Therapist, or Clinical Professional Counselor. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Are you designated as an intern supervisor by the Nevada State Board of Social Workers or by the Nevada State Board of Marriage & Family therapist and Clinical Professional Counselors? 2) Describe your experience supervising staff/employees. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 46595 Open to all qualified persons. Posted 03/12/2024 Recruiter: ANA MARIA ORNELLAS Phone: (775)684-0151 Email: aornellas@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Clinical Program Managers plan, organize, implement and direct one or more mental health, intellectual disabilities, and/or child development service delivery programs by establishing goals, objectives, policies, and procedures; monitoring and evaluating program performance; developing and monitoring budgets; integrating programs with other state and community services; and supervising clinical and administrative staff, typically including licensed Psychologists and/or subordinate supervisors of professional clinicians. Clinical Program Manager I's work in a relatively small program or cluster of programs. The Nevada Division of Child and Family Services (DCFS) is recruiting for a Clinical Program Manager 1 at Desert Willow Treatment Center located in Las Vegas. Desert Willow Treatment Center (DWTC) is a 44 -bed psychiatric hospital accredited by the Joint Commission on Accreditation of Health Care Organizations that provides mental health treatment for children and adolescents aged 6 to 17 years old. The facility is licensed by The Bureau of Health Care Quality and Compliance and is currently licensed for a 12-bed acute psychiatric care unit, an 8-bed pediatric RTC unit servicing 6-11-year-old patients, and two 12-bed RTC units servicing 12-17-year-old patients. DWTC's mission is to promote positive self-growth, create change in behavior, attitudes, values, and ways of thinking through education, therapeutic treatment, and appropriate medical and mental health services. The Clinical Program Manager I (CPM I) is an integral member of the hospital's administrative team supervising the clinical staff and overseeing the admissions process. This position is the first line clinical manager and supervisor for the hospital clinicians, psychiatric caseworkers, and therapeutic recreational specialists. The CPM I oversee the provision of clinical care within the hospital. This includes policy and procedural reviews, internal peer audits, providing oversight to ensure the timely production of clinical documentation relevant to patient care, and ensuring compliance with the Health Care Quality and Compliance bureau, The Joint Commission, and Medicaid healthcare standards. The CPM I will work to ensure that all practices within the hospital are provisioned appropriately and adhere to the principles and values of the DCFS System of Care model. The CPM I must demonstrate an ability to understand policy and procedures, participate in Court and court proceedings as applicable, the ability to orchestrate, monitor, and assign work activities as applicable to staff under their supervision, draft reports, letters, and documentation as required, provide census status updates to the CPM II/hospital administrator, facilitate the residential admission committee meetings, participate in all assigned continuous quality improvement team meetings chairing committees as applicable, participate as part of a multidisciplinary team in the provision of patient care, and provide hospital administrative support as applicable. The CPM I will also provide clinical supervision to clinical intern staff within DWTC. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) A Master's degree from an accredited college or university in clinical psychology, clinical social work, counseling, or a curriculum related to the option(s) identified, and three years of post-Master's degree professional experience in a human service delivery setting, one of which included supervision of professionals in the option(s) identified; OR a Doctoral degree (Ph.D or Psy.D) from an accredited college or university in clinical psychology, clinical social work, counseling, or a curriculum related to the option(s) identified, and two years of experience as described above, one of which included supervision of professionals in the option(s) identified. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Proof of a valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. This position is required to work evenings, weekends and holidays. Additional Position Criteria This position requires the incumbent to be licensed as or able to be licensed in the State of Nevada as a fully licensed Clinical Social Worker, Marriage and Family Therapist, or Clinical Professional Counselor. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Are you designated as an intern supervisor by the Nevada State Board of Social Workers or by the Nevada State Board of Marriage & Family therapist and Clinical Professional Counselors? 2) Describe your experience supervising staff/employees. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Mar 30, 2024
Full Time
Announcement Number: 46595 Open to all qualified persons. Posted 03/12/2024 Recruiter: ANA MARIA ORNELLAS Phone: (775)684-0151 Email: aornellas@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Clinical Program Managers plan, organize, implement and direct one or more mental health, intellectual disabilities, and/or child development service delivery programs by establishing goals, objectives, policies, and procedures; monitoring and evaluating program performance; developing and monitoring budgets; integrating programs with other state and community services; and supervising clinical and administrative staff, typically including licensed Psychologists and/or subordinate supervisors of professional clinicians. Clinical Program Manager I's work in a relatively small program or cluster of programs. The Nevada Division of Child and Family Services (DCFS) is recruiting for a Clinical Program Manager 1 at Desert Willow Treatment Center located in Las Vegas. Desert Willow Treatment Center (DWTC) is a 44 -bed psychiatric hospital accredited by the Joint Commission on Accreditation of Health Care Organizations that provides mental health treatment for children and adolescents aged 6 to 17 years old. The facility is licensed by The Bureau of Health Care Quality and Compliance and is currently licensed for a 12-bed acute psychiatric care unit, an 8-bed pediatric RTC unit servicing 6-11-year-old patients, and two 12-bed RTC units servicing 12-17-year-old patients. DWTC's mission is to promote positive self-growth, create change in behavior, attitudes, values, and ways of thinking through education, therapeutic treatment, and appropriate medical and mental health services. The Clinical Program Manager I (CPM I) is an integral member of the hospital's administrative team supervising the clinical staff and overseeing the admissions process. This position is the first line clinical manager and supervisor for the hospital clinicians, psychiatric caseworkers, and therapeutic recreational specialists. The CPM I oversee the provision of clinical care within the hospital. This includes policy and procedural reviews, internal peer audits, providing oversight to ensure the timely production of clinical documentation relevant to patient care, and ensuring compliance with the Health Care Quality and Compliance bureau, The Joint Commission, and Medicaid healthcare standards. The CPM I will work to ensure that all practices within the hospital are provisioned appropriately and adhere to the principles and values of the DCFS System of Care model. The CPM I must demonstrate an ability to understand policy and procedures, participate in Court and court proceedings as applicable, the ability to orchestrate, monitor, and assign work activities as applicable to staff under their supervision, draft reports, letters, and documentation as required, provide census status updates to the CPM II/hospital administrator, facilitate the residential admission committee meetings, participate in all assigned continuous quality improvement team meetings chairing committees as applicable, participate as part of a multidisciplinary team in the provision of patient care, and provide hospital administrative support as applicable. The CPM I will also provide clinical supervision to clinical intern staff within DWTC. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) A Master's degree from an accredited college or university in clinical psychology, clinical social work, counseling, or a curriculum related to the option(s) identified, and three years of post-Master's degree professional experience in a human service delivery setting, one of which included supervision of professionals in the option(s) identified; OR a Doctoral degree (Ph.D or Psy.D) from an accredited college or university in clinical psychology, clinical social work, counseling, or a curriculum related to the option(s) identified, and two years of experience as described above, one of which included supervision of professionals in the option(s) identified. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Proof of a valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. This position is required to work evenings, weekends and holidays. Additional Position Criteria This position requires the incumbent to be licensed as or able to be licensed in the State of Nevada as a fully licensed Clinical Social Worker, Marriage and Family Therapist, or Clinical Professional Counselor. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Are you designated as an intern supervisor by the Nevada State Board of Social Workers or by the Nevada State Board of Marriage & Family therapist and Clinical Professional Counselors? 2) Describe your experience supervising staff/employees. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job $38.91 Starting Base Hourly Rate (Step 7) for New and Existing Employees! Earn an ADDITIONAL $2.00 per hour above your base hourly rate while working for the Community Crisis Response Team! Be an agent of change and make a difference in delivering health and wellness to millions of residents. Join a team who is passionate about the services they provide and is committed to making a difference throughout San Bernardino County. The San Bernardino County Department of Behavioral Health invites qualified professionals to apply for the position of Licensed Clinical Therapists II for the Community Crisis Response Team (CCRT) . Licensed Clinical Therapists II assigned to CCRT provide field-based crisis response 365 days per year from 7 a.m. to 10 p.m. and participate in the initial stages of disaster response, on behalf of the Department of Behavioral Health. Field teams provide one-on-one crisis intervention wherever the individual is located. This Licensed Clinical Therapist II position provides clinical oversight and supervision to pre-licensed field-based teams as well as administrative support to the Clinic Supervisor. This position is a great initial step to becoming a leader within the Department and offers the opportunity to mentor and coach those beginning their careers in behavioral health. CCRT staff do not carry caseloads and are offered 4/10 schedules. The teams collaborate closely with law enforcement, schools, other Behavioral Health programs, and individuals and families of all ages and demographics. For additional details, please refer to the Licensed Clinical Therapist II job description. Hear from current therapists about their experiences within the County below! The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service , integrity , accountability , and trust . DBH is a unique County Department comprised of six (6) service areas: Outpatient Clinics and Youth Services; Substance Use Disorder and Recovery Services; 24-Hour and Emergency Services; Forensic and Homeless Services; Administrative Services; and Program Support Services. The Department currently has a workforce in excess of 1000 positions and an approximate $700 million-dollar annual budget. Click HERE to learn more about the Department of Behavioral Health Click HERE to learn more about San Bernardino County The list established from this recruitment will be used to fill current and future vacancies as they occur within the Community Crisis Response Team. CONDITIONS OF EMPLOYMENT Background Check: An extensive background check will include credit check, fingerprint/DOJ LiveScan, and DMV check. Must be a U.S. Citizen or be a permanent U.S. resident. Medical exam will also include drug and TB test. Some positions may require additional background check/process dependent upon the work location. Shifts: Some programs offer 24-hour services; some assignments may require employees to work evenings, weekends, holidays, and on-call. Travel: Travel throughout the County may be required depending on assignment. Employees will be required to make provision for transportation (mileage reimbursement at current IRS rate is available). At the time of hire, a valid California driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Differential: Clinical therapists regularly assigned to work night/overnight hours or in detention facilities receive additional compensation. Indicate your interest and availability for positions assigned to night/overnight or detention facilities on the supplemental questionnaire. Qualifying Experience: Official commencement of job duties cannot begin until candidate possesses one (1) year of experience as a licensed therapist in a mental health or social service setting. Contingent job offers may be made to candidates who are within three (3) months of completing one (1) year of the requisite experience as a licensed therapist. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Licensure: Must have CA state licensure as a Licensed Clinical Social Worker, Licensed Marriage and Family Therapist, or Licensed Professional Clinical Counselor. --AND-- Experience: One (1) year of experience as a licensed therapist in a mental health or social service setting; the application must clearly distinguish between pre-licensed and post-licensed experience. Note: Applications will be accepted from candidates who are within three (3) months of completing one (1) year of experience as a licensed therapist in a mental health or social service setting at time of application. Verification of qualifications will be required prior to hire. Desired Qualifications Applicants fluent in American Sign Language, Arabic, Korean, Mandarin, Spanish, Tagalog, and/or Vietnamese are strongly encouraged to apply. Additional compensation is associated with positions requiring the use of bilingual skills. Testing of bilingual skills may be required to receive additional compensation. Ideal candidates will possess the following: Calm under pressure Sound critical thinking skills Customer service orientation Great communication skills Friendly disposition Interest in an active work environment Desire to learn and develop new skills Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation. Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. EEO/ADA: S an Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form (Download PDF reader) within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Professional Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
The Job $38.91 Starting Base Hourly Rate (Step 7) for New and Existing Employees! Earn an ADDITIONAL $2.00 per hour above your base hourly rate while working for the Community Crisis Response Team! Be an agent of change and make a difference in delivering health and wellness to millions of residents. Join a team who is passionate about the services they provide and is committed to making a difference throughout San Bernardino County. The San Bernardino County Department of Behavioral Health invites qualified professionals to apply for the position of Licensed Clinical Therapists II for the Community Crisis Response Team (CCRT) . Licensed Clinical Therapists II assigned to CCRT provide field-based crisis response 365 days per year from 7 a.m. to 10 p.m. and participate in the initial stages of disaster response, on behalf of the Department of Behavioral Health. Field teams provide one-on-one crisis intervention wherever the individual is located. This Licensed Clinical Therapist II position provides clinical oversight and supervision to pre-licensed field-based teams as well as administrative support to the Clinic Supervisor. This position is a great initial step to becoming a leader within the Department and offers the opportunity to mentor and coach those beginning their careers in behavioral health. CCRT staff do not carry caseloads and are offered 4/10 schedules. The teams collaborate closely with law enforcement, schools, other Behavioral Health programs, and individuals and families of all ages and demographics. For additional details, please refer to the Licensed Clinical Therapist II job description. Hear from current therapists about their experiences within the County below! The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service , integrity , accountability , and trust . DBH is a unique County Department comprised of six (6) service areas: Outpatient Clinics and Youth Services; Substance Use Disorder and Recovery Services; 24-Hour and Emergency Services; Forensic and Homeless Services; Administrative Services; and Program Support Services. The Department currently has a workforce in excess of 1000 positions and an approximate $700 million-dollar annual budget. Click HERE to learn more about the Department of Behavioral Health Click HERE to learn more about San Bernardino County The list established from this recruitment will be used to fill current and future vacancies as they occur within the Community Crisis Response Team. CONDITIONS OF EMPLOYMENT Background Check: An extensive background check will include credit check, fingerprint/DOJ LiveScan, and DMV check. Must be a U.S. Citizen or be a permanent U.S. resident. Medical exam will also include drug and TB test. Some positions may require additional background check/process dependent upon the work location. Shifts: Some programs offer 24-hour services; some assignments may require employees to work evenings, weekends, holidays, and on-call. Travel: Travel throughout the County may be required depending on assignment. Employees will be required to make provision for transportation (mileage reimbursement at current IRS rate is available). At the time of hire, a valid California driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Differential: Clinical therapists regularly assigned to work night/overnight hours or in detention facilities receive additional compensation. Indicate your interest and availability for positions assigned to night/overnight or detention facilities on the supplemental questionnaire. Qualifying Experience: Official commencement of job duties cannot begin until candidate possesses one (1) year of experience as a licensed therapist in a mental health or social service setting. Contingent job offers may be made to candidates who are within three (3) months of completing one (1) year of the requisite experience as a licensed therapist. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Licensure: Must have CA state licensure as a Licensed Clinical Social Worker, Licensed Marriage and Family Therapist, or Licensed Professional Clinical Counselor. --AND-- Experience: One (1) year of experience as a licensed therapist in a mental health or social service setting; the application must clearly distinguish between pre-licensed and post-licensed experience. Note: Applications will be accepted from candidates who are within three (3) months of completing one (1) year of experience as a licensed therapist in a mental health or social service setting at time of application. Verification of qualifications will be required prior to hire. Desired Qualifications Applicants fluent in American Sign Language, Arabic, Korean, Mandarin, Spanish, Tagalog, and/or Vietnamese are strongly encouraged to apply. Additional compensation is associated with positions requiring the use of bilingual skills. Testing of bilingual skills may be required to receive additional compensation. Ideal candidates will possess the following: Calm under pressure Sound critical thinking skills Customer service orientation Great communication skills Friendly disposition Interest in an active work environment Desire to learn and develop new skills Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation. Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. EEO/ADA: S an Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form (Download PDF reader) within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Professional Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job It is highly recommended you turn on and allow Job Opportunity Text Messaging located in your account settings. Future emails may come from San Bernardino County Human Resources (@hr.sbcounty.gov OR @governmentjobs.com) and CFS (CFSRecruitment@hss.sbcounty.gov). Children and Family Services (CFS) is recruiting for Supervising Social Service Practitioners who organize, direct, and supervise the work of a unit of Social Service Practitioners and other staff responsible for diagnostic assessments, and develop and implement complex treatment plans and specialized service programs, which assist individuals in restoring their capacity for social functioning. Through practice and good customer service, Supervising Social Service Practitioners play a critical role in improving outcomes for children and families. The resulting list will be used to fill vacancies throughout the County as they occur. For more detailed information, refer to the Supervising Social Service Practitioner job description. As an alternative to the traditional benefits package, you may also be eligible to elect the Modified Benefit Option (MBO) that provides an increased base rate of pay ($1.75 above the base rate of pay) with modified benefits. For more detailed information on the MBO for the Supervisory (SUP) Unit, refer to the MBO - BbOU - Benefits Summary Guide . Some assignments may be eligible for additional compensation. Bilingual Compensation, Evening, and Night Shift Differential After Hours Supervisor Differential (Child Abuse Hotline) Weekend Day Differential (Child Abuse Hotline) CONDITIONS OF EMPLOYMENT Travel : Travel throughout the County is required and employees will be required to make provisions for such transportation. A valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Sponsorship : Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Education: A Master's degree in Social Work (MSW) from a school accredited by the Council on Social Work Education - OR- a Master's degree in Human Services, Psychology, Counseling with an emphasis in marriage, family, child counseling, or a closely related field. -AND- Experience: Two (2)years of experience equivalent to a journey-level Social Service Practitioner in San Bernardino County, performing complex social work assignments, comprehensive diagnostic assessments, in-depth clinical intervention, and treatment plans for a government social work agency . Note: Experience as a Social Worker II or Social Service Practitioner I is not considered qualifying. Desired Qualifications Candidates with qualifying experience in a government child welfare agency are highly preferred. Additionally, the ideal candidate will have a strong customer service focus while performing in a lead or supervisory role. Completion of a supervisory development program is also desirable. Selection Process There will be a competitive evaluation of qualifications based on a review of the Application and Supplemental Questionnaire; therefore it is to your advantage to provide as much relevant and detailed work experience as possible. Resumes may accompany the application as supplemental information only, but are typically not considered or reviewed unless specifically requested on the job announcement. Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Applications will be accepted continuously and reviewed periodically. Interested applicants are encouraged to apply as soon as possible as this recruitment may close at any time. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. All communications regarding the remainder of the selection process will be via email or text message . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. For your convenience, the attached PDF document contains a step-by-step guide to create and apply filters within Gmail. Click this link to download the PDF file. Once downloaded, follow the instructions so that you will receive future emails from San Bernardino County Human Resources (@hr.sbcounty.gov OR @governmentjobs.com) and CFS (CFSRecruitment@hss.sbcounty.gov). It is highly recommended you turn on and allow Job Opportunity Text Messaging located in your account settings. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Supervisory Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change.
Mar 08, 2024
Full Time
The Job It is highly recommended you turn on and allow Job Opportunity Text Messaging located in your account settings. Future emails may come from San Bernardino County Human Resources (@hr.sbcounty.gov OR @governmentjobs.com) and CFS (CFSRecruitment@hss.sbcounty.gov). Children and Family Services (CFS) is recruiting for Supervising Social Service Practitioners who organize, direct, and supervise the work of a unit of Social Service Practitioners and other staff responsible for diagnostic assessments, and develop and implement complex treatment plans and specialized service programs, which assist individuals in restoring their capacity for social functioning. Through practice and good customer service, Supervising Social Service Practitioners play a critical role in improving outcomes for children and families. The resulting list will be used to fill vacancies throughout the County as they occur. For more detailed information, refer to the Supervising Social Service Practitioner job description. As an alternative to the traditional benefits package, you may also be eligible to elect the Modified Benefit Option (MBO) that provides an increased base rate of pay ($1.75 above the base rate of pay) with modified benefits. For more detailed information on the MBO for the Supervisory (SUP) Unit, refer to the MBO - BbOU - Benefits Summary Guide . Some assignments may be eligible for additional compensation. Bilingual Compensation, Evening, and Night Shift Differential After Hours Supervisor Differential (Child Abuse Hotline) Weekend Day Differential (Child Abuse Hotline) CONDITIONS OF EMPLOYMENT Travel : Travel throughout the County is required and employees will be required to make provisions for such transportation. A valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Sponsorship : Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Education: A Master's degree in Social Work (MSW) from a school accredited by the Council on Social Work Education - OR- a Master's degree in Human Services, Psychology, Counseling with an emphasis in marriage, family, child counseling, or a closely related field. -AND- Experience: Two (2)years of experience equivalent to a journey-level Social Service Practitioner in San Bernardino County, performing complex social work assignments, comprehensive diagnostic assessments, in-depth clinical intervention, and treatment plans for a government social work agency . Note: Experience as a Social Worker II or Social Service Practitioner I is not considered qualifying. Desired Qualifications Candidates with qualifying experience in a government child welfare agency are highly preferred. Additionally, the ideal candidate will have a strong customer service focus while performing in a lead or supervisory role. Completion of a supervisory development program is also desirable. Selection Process There will be a competitive evaluation of qualifications based on a review of the Application and Supplemental Questionnaire; therefore it is to your advantage to provide as much relevant and detailed work experience as possible. Resumes may accompany the application as supplemental information only, but are typically not considered or reviewed unless specifically requested on the job announcement. Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Applications will be accepted continuously and reviewed periodically. Interested applicants are encouraged to apply as soon as possible as this recruitment may close at any time. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. All communications regarding the remainder of the selection process will be via email or text message . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. For your convenience, the attached PDF document contains a step-by-step guide to create and apply filters within Gmail. Click this link to download the PDF file. Once downloaded, follow the instructions so that you will receive future emails from San Bernardino County Human Resources (@hr.sbcounty.gov OR @governmentjobs.com) and CFS (CFSRecruitment@hss.sbcounty.gov). It is highly recommended you turn on and allow Job Opportunity Text Messaging located in your account settings. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Supervisory Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change.
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job Be an agent of change and make a difference in delivering health and wellness to millions of residents. Join a team that is passionate about the services they provide and is committed to making a difference throughout San Bernardino County. The San Bernardino County Department of Behavioral Health invites qualified professionals to apply for the position of Contracts Development/Administrative Support Analyst* who support contracts and organizational analysis functions within the Department of Behavioral Health (DBH). Incumbents will conduct analytical studies for a number of departmental operations, make recommendations to management, and support the implementation of solutions. * Official Title: Staff Analyst II For additional details, please refer to the Staff Analyst II job description. The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service , integrity , accountability , and trust . DBH is a unique County Department comprised of six (6) service areas: Outpatient Clinics and Youth Services; Substance Use Disorder and Recovery Services; 24-Hour and Emergency Services; Forensic and Homeless Services; Administrative Services; and Program Support Services. The Department currently has a workforce in excess of 1000 positions and an approximate $700 million-dollar annual budget. Click HERE to learn more about the Department of Behavioral Health Click HERE to learn more about San Bernardino County Immediate vacancies currently exist in the Administrative Services Division; please indicate your availability for referral to each unit listed below in the Supplemental Questionnaire. Contracts Development Analyst: Coordinates with department subject matter experts for the timely development, review, and completion of various contracts, agreements, MOU’s, applications, and related materials for approval by the appropriate signature authority. Gathers information to prepare solicitation materials (e.g. Proposals, Request for Applications, Request for Qualification, Solicitations for Interest, Non-Competitive and Sole Source). Works with program for development of evaluation guidelines. Facilitates/Conducts solicitation conferences on behalf of the department, gathering questions and responses for subsequent release. Completing any additional amendment or addendums. Coordinates/facilitates the evaluation of proposals and/or applications with internal and independent reviewers as appropriate. Receives committee recommendations and issues appropriate notices. Facilitates and participates in the negotiation of contracts terms and conditions between the department subject matter experts and contractors; facilitates negotiation sessions to ensure best practices and ethical procurement practices are followed. Issues required notices, collects needed required documentation and conducts follow-up as required. Draft contract terms and agreements; coordinate the review process with management, counsel, purchasing agents, proposers/contractors, Risk Management or County Counsel and other applicable parties; coordinate the approval process including the development of Board Agenda Items (BAI) for contracts that require Board of Supervisor's approval. Consistent and on-going monitoring of the approval process of submitted documents; advising program/fiscal on issues or concerns that may impact final contract execution. This position may act as a contract monitor. Monitoring duties may include the monitoring of contract administrative terms and conditions. May provide analytical support in a variety of other areas essential to a department's operations such as special project coordination. Performs other duties of a similar nature and level as assigned. Administrative Support Analyst : Troubleshoots and provides support in resolving issues and discrepancies with contracts and/or program-related administrative issues; facilitates and/or attends meetings; participates and/or facilitates responses to inquiries from internal staff, facilitates and maintains communication with fiscal/program providing support and timely information. Ensures timely responses and conducts appropriate follow-up with program staff on review and approval of agreements, Board Agenda Items, contracts, grants, MOUs, and procurements advisement, status and needed actions. Coordinates administrative activities including but not limited to fiscal operations, budget preparation, review financial data upon submission to ensure conformance with established guidelines, assist with required budget analysis, developments, monitoring, and updates from programs, etc. Participates in various meetings and presents requested and independently gathered data to assist management in making administrative and operational decisions. Serves as resource/liaison person between Contracts Administration, Fiscal Services, Program and Executive staff, and effectively communicates verbally and/or in writing to all on the status of items. Coordinates with all relevant department program/units and others as needed to solve mutual problems, complete assignments and/or exchange information. Obtains rapid responses from programs on ad hoc reports and special project inquiries; assurance of timely reviews, feedback, and/or decisions from programs as required. May provide analytical support in a variety of other areas essential to a department's operations such as special project coordination. Performs other duties of a similar nature and level as assigned. CONDITIONS OF EMPLOYMENT Travel throughout the County is required. Employees will be required to make provisions for transportation and may be required to use personal vehicles (mileage reimbursement is available). At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced for the individual providing the transportation. Pre-Employment Process: Candidates selected for this position must pass a background investigation and medical examination including drug screening; candidates selected for law enforcement departments, public safety positions, or positions where legally required, must pass a more stringent background check. Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements These positions require both education and experience; to advance in the process applicants must meet one of the three options for Experience and one of the two options for Education: REQUIRED EXPERIENCE (m ust meet one of the following options) : Option 1 Must possess eighteen (18) months of full-time equivalent professional level administrative experience performing analytical duties as a primary job function in the areas of contracts, bid/proposal, or grant management. Option 2 Must possess two (2) years of full-time equivalent professional level administrative experience performing analytical duties as a primary job function in a combination of areas that include: budget/fiscal management, financial analysis and/or accounting; contracts, bid/proposal, or grant management; special projects coordination; facilities and capital improvement planning; data/statistical analysis and reporting; and/or organizational/staffing analysis or personnel management. Option 3 Must possess two (2) years of experience as a Staff Analyst II Trainee in San Bernardino County. REQUIRED EDUCATION (must meet one of the following options) : Option 1 Bachelor's degree in public/business administration, behavioral/social science, accounting/finance or other relevant field of study. Option 2 Associate’s degree in public/business administration, behavioral/social science, accounting/finance or other relevant field of study AND two (2) years of experience* supporting management or professional level administrative services staff in any of the following areas: analytical studies, organizational operations, staffing projections and related budgeting, fiscal/budget analysis, data analysis, statistical analysis, accounting, economics or other closely related duties. * T he 2 years of experience used to qualify under Education Option 2 will be treated as a substitution for the Bachelor’s degree and will not count towards any of the three options under the Required Experience . Important Notes Regarding Qualifying Education and Experience: Qualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. (Must be attached if applicable.) Click here for more information on evaluation services. General office/clerical, retail sales, eligibility worker, employment services, child support services and other similar experience is not considered qualifying. Desired Qualifications Ideal candidates will have extensive experience preparing and processing county, state or federal contracts, procurement and service contracts, processing or preparing grant applications, conducting competitive bids, and negotiating contracts with vendors. Understanding of the County's Board approval process and experience preparing Board Agenda Items (BAI) is highly desired. Desired knowledge and skills include: An understanding of principles and practices of public administration as applied to procurement processes, contracts and grants administration and compliance. Excellent writing skills with the ability to prepare clear and accurate bid and procurement documents , legally binding agreements/contracts, and compelling grant application proposals. Effective and persuasive communicator with the skills and knowledge of techniques required to negotiate contract terms beneficial to the County and educate and ensure contractor compliance. The ability to perform complex, sensitive, and detailed administrative and analytical work involving the use of independent judgment and personal initiative to make decisions, develop solutions, and meet deadlines. Proficient with procurement management systems, such as ePro, and SAP contract management modules. Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation. Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. EEO/ADA: S an Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form (Download PDF reader) within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . Closing Date/Time: Continuous
Mar 30, 2024
Full Time
The Job Be an agent of change and make a difference in delivering health and wellness to millions of residents. Join a team that is passionate about the services they provide and is committed to making a difference throughout San Bernardino County. The San Bernardino County Department of Behavioral Health invites qualified professionals to apply for the position of Contracts Development/Administrative Support Analyst* who support contracts and organizational analysis functions within the Department of Behavioral Health (DBH). Incumbents will conduct analytical studies for a number of departmental operations, make recommendations to management, and support the implementation of solutions. * Official Title: Staff Analyst II For additional details, please refer to the Staff Analyst II job description. The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service , integrity , accountability , and trust . DBH is a unique County Department comprised of six (6) service areas: Outpatient Clinics and Youth Services; Substance Use Disorder and Recovery Services; 24-Hour and Emergency Services; Forensic and Homeless Services; Administrative Services; and Program Support Services. The Department currently has a workforce in excess of 1000 positions and an approximate $700 million-dollar annual budget. Click HERE to learn more about the Department of Behavioral Health Click HERE to learn more about San Bernardino County Immediate vacancies currently exist in the Administrative Services Division; please indicate your availability for referral to each unit listed below in the Supplemental Questionnaire. Contracts Development Analyst: Coordinates with department subject matter experts for the timely development, review, and completion of various contracts, agreements, MOU’s, applications, and related materials for approval by the appropriate signature authority. Gathers information to prepare solicitation materials (e.g. Proposals, Request for Applications, Request for Qualification, Solicitations for Interest, Non-Competitive and Sole Source). Works with program for development of evaluation guidelines. Facilitates/Conducts solicitation conferences on behalf of the department, gathering questions and responses for subsequent release. Completing any additional amendment or addendums. Coordinates/facilitates the evaluation of proposals and/or applications with internal and independent reviewers as appropriate. Receives committee recommendations and issues appropriate notices. Facilitates and participates in the negotiation of contracts terms and conditions between the department subject matter experts and contractors; facilitates negotiation sessions to ensure best practices and ethical procurement practices are followed. Issues required notices, collects needed required documentation and conducts follow-up as required. Draft contract terms and agreements; coordinate the review process with management, counsel, purchasing agents, proposers/contractors, Risk Management or County Counsel and other applicable parties; coordinate the approval process including the development of Board Agenda Items (BAI) for contracts that require Board of Supervisor's approval. Consistent and on-going monitoring of the approval process of submitted documents; advising program/fiscal on issues or concerns that may impact final contract execution. This position may act as a contract monitor. Monitoring duties may include the monitoring of contract administrative terms and conditions. May provide analytical support in a variety of other areas essential to a department's operations such as special project coordination. Performs other duties of a similar nature and level as assigned. Administrative Support Analyst : Troubleshoots and provides support in resolving issues and discrepancies with contracts and/or program-related administrative issues; facilitates and/or attends meetings; participates and/or facilitates responses to inquiries from internal staff, facilitates and maintains communication with fiscal/program providing support and timely information. Ensures timely responses and conducts appropriate follow-up with program staff on review and approval of agreements, Board Agenda Items, contracts, grants, MOUs, and procurements advisement, status and needed actions. Coordinates administrative activities including but not limited to fiscal operations, budget preparation, review financial data upon submission to ensure conformance with established guidelines, assist with required budget analysis, developments, monitoring, and updates from programs, etc. Participates in various meetings and presents requested and independently gathered data to assist management in making administrative and operational decisions. Serves as resource/liaison person between Contracts Administration, Fiscal Services, Program and Executive staff, and effectively communicates verbally and/or in writing to all on the status of items. Coordinates with all relevant department program/units and others as needed to solve mutual problems, complete assignments and/or exchange information. Obtains rapid responses from programs on ad hoc reports and special project inquiries; assurance of timely reviews, feedback, and/or decisions from programs as required. May provide analytical support in a variety of other areas essential to a department's operations such as special project coordination. Performs other duties of a similar nature and level as assigned. CONDITIONS OF EMPLOYMENT Travel throughout the County is required. Employees will be required to make provisions for transportation and may be required to use personal vehicles (mileage reimbursement is available). At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced for the individual providing the transportation. Pre-Employment Process: Candidates selected for this position must pass a background investigation and medical examination including drug screening; candidates selected for law enforcement departments, public safety positions, or positions where legally required, must pass a more stringent background check. Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements These positions require both education and experience; to advance in the process applicants must meet one of the three options for Experience and one of the two options for Education: REQUIRED EXPERIENCE (m ust meet one of the following options) : Option 1 Must possess eighteen (18) months of full-time equivalent professional level administrative experience performing analytical duties as a primary job function in the areas of contracts, bid/proposal, or grant management. Option 2 Must possess two (2) years of full-time equivalent professional level administrative experience performing analytical duties as a primary job function in a combination of areas that include: budget/fiscal management, financial analysis and/or accounting; contracts, bid/proposal, or grant management; special projects coordination; facilities and capital improvement planning; data/statistical analysis and reporting; and/or organizational/staffing analysis or personnel management. Option 3 Must possess two (2) years of experience as a Staff Analyst II Trainee in San Bernardino County. REQUIRED EDUCATION (must meet one of the following options) : Option 1 Bachelor's degree in public/business administration, behavioral/social science, accounting/finance or other relevant field of study. Option 2 Associate’s degree in public/business administration, behavioral/social science, accounting/finance or other relevant field of study AND two (2) years of experience* supporting management or professional level administrative services staff in any of the following areas: analytical studies, organizational operations, staffing projections and related budgeting, fiscal/budget analysis, data analysis, statistical analysis, accounting, economics or other closely related duties. * T he 2 years of experience used to qualify under Education Option 2 will be treated as a substitution for the Bachelor’s degree and will not count towards any of the three options under the Required Experience . Important Notes Regarding Qualifying Education and Experience: Qualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. (Must be attached if applicable.) Click here for more information on evaluation services. General office/clerical, retail sales, eligibility worker, employment services, child support services and other similar experience is not considered qualifying. Desired Qualifications Ideal candidates will have extensive experience preparing and processing county, state or federal contracts, procurement and service contracts, processing or preparing grant applications, conducting competitive bids, and negotiating contracts with vendors. Understanding of the County's Board approval process and experience preparing Board Agenda Items (BAI) is highly desired. Desired knowledge and skills include: An understanding of principles and practices of public administration as applied to procurement processes, contracts and grants administration and compliance. Excellent writing skills with the ability to prepare clear and accurate bid and procurement documents , legally binding agreements/contracts, and compelling grant application proposals. Effective and persuasive communicator with the skills and knowledge of techniques required to negotiate contract terms beneficial to the County and educate and ensure contractor compliance. The ability to perform complex, sensitive, and detailed administrative and analytical work involving the use of independent judgment and personal initiative to make decisions, develop solutions, and meet deadlines. Proficient with procurement management systems, such as ePro, and SAP contract management modules. Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation. Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. EEO/ADA: S an Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form (Download PDF reader) within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . Closing Date/Time: Continuous
Introduction This examination is being given to fill one vacancy with San Joaquin Health Centers and to establish an eligible list to fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. Offers of employment are contingent upon passing a background check, drug screen, and physical. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Initiates the nursing process and performs advanced level clinical patient care, including complex and difficult therapeutic measures prescribed by medical authority within the limits of the Nurse Practice Act and department policy; participates in preparation and implementation of written nursing care plans for individual patients. Initiates the nursing process and performs advanced level clinical patient care, including complex and difficult therapeutic measures prescribed by medical authority within the limits of the Nurse Practice Act and department policy; participates in preparation and implementation of written nursing care plans for individual patients. Evaluates the total nursing needs of the patient including physical, psychological, spiritual, cultural and socio-economic; participates in planning, coordinating and administering total patient care; evaluates symptoms, reactions, and progress; participates in preparation and implementation of written nursing care plans for individual patients. May function as a first-level supervisor in an outpatient clinic or program over para-professional or clerical staff; may select, assign, train, direct, evaluate and discipline staff as appropriate; may participate in the development of unit policies and procedures; may assist with development and maintenance of the department budget; may provide crisis intervention, may consult with therapeutic multi-disciplinary team in reviewing patient progress and success of treatment plans. May facilitate insurance billing and other reimbursement-related procedures by processing appropriate paperwork and making necessary internal and external contacts. Works with patients and families through teaching, counseling, and other methodology in order to help them understand, cope with, and accept illness, treatment, and therapy; assists in self care strategies. Serves as a preceptor for new employees by orienting, teaching, participating in the evaluation process, and by serving as a role model and resource person. Maintains record of patient’s health care treatment and/or hospital stay; prepares reports and standard forms. May function as a charge nurse in an inpatient unit; may assume full responsibility for the supervision of a shift in the absence of a Staff Nurse V or Nursing Department Manager; supervises and assists nursing personnel in the performance of patient care. Maintains and updates knowledge base and nursing skills by reading literature, attending workshops, lectures, conferences, and classes as may be required by the Administration of the Department of Health Care Services. Participates in the identification of staff development needs for members of the Nursing staff. Participates on committees as assigned; may represent the Department of Health Care Services to outside agencies. Prepares and presents, within established guidelines, clinical projects as assigned. MINIMUM QUALIFICATIONS EITHER I Experience : Two years of progressively responsible experience as a registered nurse in an acute care setting at a level equivalent to a San Joaquin County Staff Nurse III. Certification : Possession of a Mobile Intensive Care Nurse (MICN) certificate, Advanced Cardiac Life Support (ACLS) certificate or state, national, or other types of certification in area of specialty. All certifications must be approved by the Administration of the Department of Health Care Services. OR II Education : Possession of a Bachelor’s Degree in Nursing, Health Science, or closely related field. Experience : One year of progressively responsible experience as a registered nurse in an acute care hospital at a level equivalent to a San Joaquin County Staff Nurse III. AND Licenses and Certificates : Current registration as a nurse in the State of California. Special Requirements : (1) Successful completion of a San Joaquin General Hospital in-service or comparable training program in nursing preceptorships may be required prior to completion of the probationary period and periodically thereafter. (2) Possession of a San Joaquin County Mobile Intensive Care Nurse (MICN) certificate, Advanced Cardiac Life Support (ACLS) certificate, completion of an approved ICU/CCU training course, or other approved training or experience may be required for assignment or continued assignment to specialized nursing units. KNOWLEDGE Theory, techniques, and practices of nursing; new developments in patient care, particularly in area of specialization; skills specific to clinical scope of practice; the nursing process; nursing staffing patterns; principles and practices of employee supervision; health care safety principles and practices. ABILITY Supervise and assist members of the health care team; maintain a high standard of care; deal with patients empathetically and respectfully while performing treatments prescribed; instruct patients in self care and preventative health strategies; follow oral and written instructions of technical and professional nature in accurately; establish and maintain effective working relationships with others; establish and maintain effective customer service; maintain accurate records and prepare routine reports; develop and implement individualized care plans for patients; coordinate the several types of services which may be necessary for appropriate care; assist other staff in understanding current psycho-physiological aspects of illness; set priorities; work accurately under pressure; interpret policies and procedures; teach clinical skills; develop basic teaching plans; participate effectively in performance improvement processes; provide and promote a positive learning environment. PHYSICAL/MENTAL REQUIREMENTS Mobility -Constant walking; frequent operation of a keyboard; standing for long periods of time, pushing/pulling, bending and squatting; occasional sitting for long periods of time, running, climbing stairs and climbing; Frequency of Lifting -Frequent restraining lifting/turning of heavy objects or people; Visual Requirements -Constant need for overall vision, color and depth perception, hand/eye coordination, and field of vision/peripheral vision; frequent reading and close up work; Dexterity -Frequent holding, reaching, grasping, repetitive motion and writing; Hearing/Talking -Constant hearing of normal speech; frequent hearing and talking on telephone or radio; occasional hearing of faint sounds and talking over public address; Emotional/Psychological Factors -Constant concentration and public contact; occasional exposure to hazardous materials, frequent exposure emergency situations, including trauma, grief and death, decision making, working weekends and nights; occasional work at heights, working alone and overtime; Environmental Conditions -Frequent exposure to assaultive behavior by clients. Occasional exposure to noise, cold/heat, and hazardous materials, dirt, dust, smoke, fumes and poor ventilation. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Health Insurance : San Joaquin County provides full-time employees and part-time employees eligible for benefits with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premiums. Dependent coverage is available for all plans. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employees may purchase additional term life insurance up to a maximum of $200,000 at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Act of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $24,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 15 days each year up to 10 years; 20 days after 10 years; and 23 days after 20 years. Accrual rate is prorated for part-time employees eligible for benefits. Holiday : 14 paid holidays per year. Educational Leave : Each fiscal year, department heads grant 40 hours to full-time employees or 24 hours to part-time employees eligible for benefits of educational leave that are not carried beyond the end of the fiscal year. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one-half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of an immediate family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range (1840 hours for part-time employees), they are eligible for a merit increase to the next step. Standby Pay : Employees designated by appointing authority to be in standby status is compensated at 33.33% of their regular hourly rate. Educational Supplement: Any bargaining unit nurse who meets at least one of the following criteria will receive an Educational Supplement equal to 5% of their base salary: For those classifications that require an Associate's Degree of Nursing, the nurse has a Bachelor's of Science in Nursing. (Nurses who work in Mental Health may substitute a Bachelor's Degree in Pyschology or Social Worker for a degree in Nursing.) For those classifications that require a Bachelor's of Science in Nursing, the nurse has a Master's of Science in Nursing. Possess National or approved International certification in the specialty area in which the nurse currently is assigned. Possess CCRN Certification and active ACLS Certificate. Provide proof of completion of a critical care class and active ACLS Certificate. License/Certificate Fees : The County provides reimbursement for specific classifications under the CNA MOU for fees required to renew State required license/certification. Fees associated with initial license/certification will not be covered. Pre-Employment Physical Exam : If required, will be conducted at San Joaquin County General Hospital at no cost to the employee. Job Sharing : Any regular, permanent full-time employee may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : The County offers an Educational Reimbursement Program. Eligible employees (civil service and part-time eligible for benefits) may be reimbursed for career-related course work taken on the employee’s own time up to $850 per fiscal year; an employee enrolled in an approved degree program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year per fiscal year. Parking Supplemental Downtown Stockton : The County contributes up to $17 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
Mar 08, 2024
Full Time
Introduction This examination is being given to fill one vacancy with San Joaquin Health Centers and to establish an eligible list to fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. Offers of employment are contingent upon passing a background check, drug screen, and physical. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Initiates the nursing process and performs advanced level clinical patient care, including complex and difficult therapeutic measures prescribed by medical authority within the limits of the Nurse Practice Act and department policy; participates in preparation and implementation of written nursing care plans for individual patients. Initiates the nursing process and performs advanced level clinical patient care, including complex and difficult therapeutic measures prescribed by medical authority within the limits of the Nurse Practice Act and department policy; participates in preparation and implementation of written nursing care plans for individual patients. Evaluates the total nursing needs of the patient including physical, psychological, spiritual, cultural and socio-economic; participates in planning, coordinating and administering total patient care; evaluates symptoms, reactions, and progress; participates in preparation and implementation of written nursing care plans for individual patients. May function as a first-level supervisor in an outpatient clinic or program over para-professional or clerical staff; may select, assign, train, direct, evaluate and discipline staff as appropriate; may participate in the development of unit policies and procedures; may assist with development and maintenance of the department budget; may provide crisis intervention, may consult with therapeutic multi-disciplinary team in reviewing patient progress and success of treatment plans. May facilitate insurance billing and other reimbursement-related procedures by processing appropriate paperwork and making necessary internal and external contacts. Works with patients and families through teaching, counseling, and other methodology in order to help them understand, cope with, and accept illness, treatment, and therapy; assists in self care strategies. Serves as a preceptor for new employees by orienting, teaching, participating in the evaluation process, and by serving as a role model and resource person. Maintains record of patient’s health care treatment and/or hospital stay; prepares reports and standard forms. May function as a charge nurse in an inpatient unit; may assume full responsibility for the supervision of a shift in the absence of a Staff Nurse V or Nursing Department Manager; supervises and assists nursing personnel in the performance of patient care. Maintains and updates knowledge base and nursing skills by reading literature, attending workshops, lectures, conferences, and classes as may be required by the Administration of the Department of Health Care Services. Participates in the identification of staff development needs for members of the Nursing staff. Participates on committees as assigned; may represent the Department of Health Care Services to outside agencies. Prepares and presents, within established guidelines, clinical projects as assigned. MINIMUM QUALIFICATIONS EITHER I Experience : Two years of progressively responsible experience as a registered nurse in an acute care setting at a level equivalent to a San Joaquin County Staff Nurse III. Certification : Possession of a Mobile Intensive Care Nurse (MICN) certificate, Advanced Cardiac Life Support (ACLS) certificate or state, national, or other types of certification in area of specialty. All certifications must be approved by the Administration of the Department of Health Care Services. OR II Education : Possession of a Bachelor’s Degree in Nursing, Health Science, or closely related field. Experience : One year of progressively responsible experience as a registered nurse in an acute care hospital at a level equivalent to a San Joaquin County Staff Nurse III. AND Licenses and Certificates : Current registration as a nurse in the State of California. Special Requirements : (1) Successful completion of a San Joaquin General Hospital in-service or comparable training program in nursing preceptorships may be required prior to completion of the probationary period and periodically thereafter. (2) Possession of a San Joaquin County Mobile Intensive Care Nurse (MICN) certificate, Advanced Cardiac Life Support (ACLS) certificate, completion of an approved ICU/CCU training course, or other approved training or experience may be required for assignment or continued assignment to specialized nursing units. KNOWLEDGE Theory, techniques, and practices of nursing; new developments in patient care, particularly in area of specialization; skills specific to clinical scope of practice; the nursing process; nursing staffing patterns; principles and practices of employee supervision; health care safety principles and practices. ABILITY Supervise and assist members of the health care team; maintain a high standard of care; deal with patients empathetically and respectfully while performing treatments prescribed; instruct patients in self care and preventative health strategies; follow oral and written instructions of technical and professional nature in accurately; establish and maintain effective working relationships with others; establish and maintain effective customer service; maintain accurate records and prepare routine reports; develop and implement individualized care plans for patients; coordinate the several types of services which may be necessary for appropriate care; assist other staff in understanding current psycho-physiological aspects of illness; set priorities; work accurately under pressure; interpret policies and procedures; teach clinical skills; develop basic teaching plans; participate effectively in performance improvement processes; provide and promote a positive learning environment. PHYSICAL/MENTAL REQUIREMENTS Mobility -Constant walking; frequent operation of a keyboard; standing for long periods of time, pushing/pulling, bending and squatting; occasional sitting for long periods of time, running, climbing stairs and climbing; Frequency of Lifting -Frequent restraining lifting/turning of heavy objects or people; Visual Requirements -Constant need for overall vision, color and depth perception, hand/eye coordination, and field of vision/peripheral vision; frequent reading and close up work; Dexterity -Frequent holding, reaching, grasping, repetitive motion and writing; Hearing/Talking -Constant hearing of normal speech; frequent hearing and talking on telephone or radio; occasional hearing of faint sounds and talking over public address; Emotional/Psychological Factors -Constant concentration and public contact; occasional exposure to hazardous materials, frequent exposure emergency situations, including trauma, grief and death, decision making, working weekends and nights; occasional work at heights, working alone and overtime; Environmental Conditions -Frequent exposure to assaultive behavior by clients. Occasional exposure to noise, cold/heat, and hazardous materials, dirt, dust, smoke, fumes and poor ventilation. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Health Insurance : San Joaquin County provides full-time employees and part-time employees eligible for benefits with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premiums. Dependent coverage is available for all plans. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employees may purchase additional term life insurance up to a maximum of $200,000 at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Act of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $24,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 15 days each year up to 10 years; 20 days after 10 years; and 23 days after 20 years. Accrual rate is prorated for part-time employees eligible for benefits. Holiday : 14 paid holidays per year. Educational Leave : Each fiscal year, department heads grant 40 hours to full-time employees or 24 hours to part-time employees eligible for benefits of educational leave that are not carried beyond the end of the fiscal year. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one-half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of an immediate family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range (1840 hours for part-time employees), they are eligible for a merit increase to the next step. Standby Pay : Employees designated by appointing authority to be in standby status is compensated at 33.33% of their regular hourly rate. Educational Supplement: Any bargaining unit nurse who meets at least one of the following criteria will receive an Educational Supplement equal to 5% of their base salary: For those classifications that require an Associate's Degree of Nursing, the nurse has a Bachelor's of Science in Nursing. (Nurses who work in Mental Health may substitute a Bachelor's Degree in Pyschology or Social Worker for a degree in Nursing.) For those classifications that require a Bachelor's of Science in Nursing, the nurse has a Master's of Science in Nursing. Possess National or approved International certification in the specialty area in which the nurse currently is assigned. Possess CCRN Certification and active ACLS Certificate. Provide proof of completion of a critical care class and active ACLS Certificate. License/Certificate Fees : The County provides reimbursement for specific classifications under the CNA MOU for fees required to renew State required license/certification. Fees associated with initial license/certification will not be covered. Pre-Employment Physical Exam : If required, will be conducted at San Joaquin County General Hospital at no cost to the employee. Job Sharing : Any regular, permanent full-time employee may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : The County offers an Educational Reimbursement Program. Eligible employees (civil service and part-time eligible for benefits) may be reimbursed for career-related course work taken on the employee’s own time up to $850 per fiscal year; an employee enrolled in an approved degree program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year per fiscal year. Parking Supplemental Downtown Stockton : The County contributes up to $17 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
Introduction Staff Nurse IV by Employment Services Team Apply now for current and future opportunities in the following departments: Cardiac Catheter Lab/EKG Case Management Emergency Room Float Pool Unit GI/Short Stay Surgery Hemodialysis Intensive Care Unit Labor-Delivery-Recovery-PostPartum Medical Surgical Units Neonatal Intensive Care Unit (NICU/ICN) Nursing Education Post-Anesthesia Care Unit (PACU) Progressive Care Unit (PCU) Sexual Assault Forensic Examiner - SAFE Sterile Processing Services Unit Surgery/Recovery Trauma Other Pre-Employment Drug Screening and Background: Potential new hires into this classification are required to successfully pass a pre-employment drug screen and a background investigation as a condition of employment. Final appointment cannot be made unless the eligible has passed the drug screen and successfully completed the background process. The County pays for the initial drug screen. Please note that candidates hired in the Medical/Surgical Unit and/or other units identified by Hospital Administration must successfully pass a California Department of Corrections (CDCR) background investigation conducted by CDCR. Once attained, candidates must maintain their CDCR clearance for continued employment. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing date. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Initiates the nursing process and performs advanced level clinical patient care, including complex and difficult therapeutic measures prescribed by medical authority within the limits of the Nurse Practice Act and department policy; participates in preparation and implementation of written nursing care plans for individual patients. Evaluates the total nursing needs of the patient including physical, psychological, spiritual, cultural and socio-economic; participates in planning, coordinating and administering total patient care; evaluates symptoms, reactions, and progress; participates in preparation and implementation of written nursing care plans for individual patients. May function as a first-level supervisor in an outpatient clinic or program over para-professional or clerical staff; may select, assign, train, direct, evaluate and discipline staff as appropriate; may participate in the development of unit policies and procedures; may assist with development and maintenance of the department budget; may provide crisis intervention, may consult with therapeutic multi-disciplinary team in reviewing patient progress and success of treatment plans. May facilitate insurance billing and other reimbursement-related procedures by processing appropriate paperwork and making necessary internal and external contacts. Works with patients and families through teaching, counseling, and other methodology in order to help them understand, cope with, and accept illness, treatment, and therapy; assists in self care strategies. Serves as a preceptor for new employees by orienting, teaching, participating in the evaluation process, and by serving as a role model and resource person. Maintains record of patient's health care treatment and/or hospital stay; prepares reports and standard forms. May function as a charge nurse in an inpatient unit; may assume full responsibility for the supervision of a shift in the absence of a Staff Nurse V or Nursing Department Manager; supervises and assists nursing personnel in the performance of patient care. Maintains and updates knowledge base and nursing skills by reading literature, attending workshops, lectures, conferences, and classes as may be required by the Administration of the Department of Health Care Services. Participates in the identification of staff development needs for members of the Nursing staff. Participates on committees as assigned; may represent the Department of Health Care Services to outside agencies. Prepares and presents, within established guidelines, clinical projects as assigned. MINIMUM QUALIFICATIONS EITHER I Experience: Two years of progressively responsible experience as a registered nurse in an acute care setting at a level equivalent to a San Joaquin County Staff Nurse III. Certification: Possession of a Mobile Intensive Care Nurse (MICN) certificate, Advanced Cardiac Life Support (ACLS) certificate or state, national, or other types of certification in area of specialty. All certifications must be approved by the Administration of the Department of Health Care Services. OR II Education: Possession of a Bachelor’s Degree in Nursing, Health Science, or closely related field. Experience: One year of progressively responsible experience as a registered nurse in an acute care hospital at a level equivalent to a San Joaquin County Staff Nurse III. AND Licenses and Certificates: Current registration as a nurse in the State of California. Special Requirements: (1) Successful completion of a San Joaquin General Hospital in-service or comparable training program in nursing preceptorships may be required prior to completion of the probationary period and periodically thereafter. (2) Possession of a San Joaquin County Mobile Intensive Care Nurse (MICN) certificate, Advanced Cardiac Life Support (ACLS) certificate, completion of an approved ICU/CCU training course, or other approved training or experience may be required for assignment or continued assignment to specialized nursing units. The following units require specific education, experience, and certifications as identified in the San Joaquin County CNA Career Ladder: Cardiac Catheter Lab/EKG, Emergency Room, Hemodialysis, Intensive Care Unit, Labor-Delivery-Recovery-Postpartum, Medical Surgical Units, Neonatal Intensive Care Unit (NICU/ICN), Post-Anesthesia Care Unit (PACU), Progressive Care Unit (PCU), and Surgery/Recovery. Career Ladder KNOWLEDGE Theory, techniques, and practices of nursing; new developments in patient care, particularly in area of specialization; skills specific to clinical scope of practice; the nursing process; nursing staffing patterns; principles and practices of employee supervision; health care safety principles and practices. ABILITY Supervise and assist members of the health care team; maintain a high standard of care; deal with patients empathetically and respectfully while performing treatments prescribed; instruct patients in self care and preventative health strategies; follow oral and written instructions of technical and professional nature in accurately; establish and maintain effective working relationships with others; establish and maintain effective customer service; maintain accurate records and prepare routine reports; develop and implement individualized care plans for patients; coordinate the several types of services which may be necessary for appropriate care; assist other staff in understanding current psycho-physiological aspects of illness; set priorities; work accurately under pressure; interpret policies and procedures; teach clinical skills; develop basic teaching plans; participate effectively in performance improvement processes; provide and promote a positive learning environment. PHYSICAL/MENTAL REQUIREMENTS Mobility - Constant walking; frequent operation of a keyboard; standing for long periods of time, pushing/pulling, bending and squatting; occasional sitting for long periods of time, running, climbing stairs and climbing; Frequency of Lifting -Frequent restraining lifting/turning of heavy objects or people; Visual Requirements -Constant need for overall vision, color and depth perception, hand/eye coordination, and field of vision/peripheral vision; frequent reading and close up work; Dexterity -Frequent holding, reaching, grasping, repetitive motion and writing; Hearing/Talking - Constant hearing of normal speech; frequent hearing and talking on telephone or radio; occasional hearing of faint sounds and talking over public address; Emotional/Psychological Factors -Constant concentration and public contact; occasional exposure to hazardous materials, frequent exposure emergency situations, including trauma, grief and death, decision making, working weekends and nights; occasional work at heights, working alone and overtime ; Environmental Conditions -Frequent exposure to assaultive behavior by clients; occasional exposure to noise, cold/heat, and hazardous materials, dirt, dust, smoke, fumes and poor ventilation. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Health Insurance : San Joaquin County provides full-time employees and part-time employees eligible for benefits with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premiums. Dependent coverage is available for all plans. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employees may purchase additional term life insurance up to a maximum of $200,000 at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Act of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $24,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 15 days each year up to 10 years; 20 days after 10 years; and 23 days after 20 years. Accrual rate is prorated for part-time employees eligible for benefits. Holiday : 14 paid holidays per year. Educational Leave : Each fiscal year, department heads grant 40 hours to full-time employees or 24 hours to part-time employees eligible for benefits of educational leave that are not carried beyond the end of the fiscal year. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one-half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of an immediate family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range (1840 hours for part-time employees), they are eligible for a merit increase to the next step. Standby Pay : Employees designated by appointing authority to be in standby status is compensated at 33.33% of their regular hourly rate. Educational Supplement: Any bargaining unit nurse who meets at least one of the following criteria will receive an Educational Supplement equal to 5% of their base salary: For those classifications that require an Associate's Degree of Nursing, the nurse has a Bachelor's of Science in Nursing. (Nurses who work in Mental Health may substitute a Bachelor's Degree in Pyschology or Social Worker for a degree in Nursing.) For those classifications that require a Bachelor's of Science in Nursing, the nurse has a Master's of Science in Nursing. Possess National or approved International certification in the specialty area in which the nurse currently is assigned. Possess CCRN Certification and active ACLS Certificate. Provide proof of completion of a critical care class and active ACLS Certificate. License/Certificate Fees : The County provides reimbursement for specific classifications under the CNA MOU for fees required to renew State required license/certification. Fees associated with initial license/certification will not be covered. Pre-Employment Physical Exam : If required, will be conducted at San Joaquin County General Hospital at no cost to the employee. Job Sharing : Any regular, permanent full-time employee may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : The County offers an Educational Reimbursement Program. Eligible employees (civil service and part-time eligible for benefits) may be reimbursed for career-related course work taken on the employee’s own time up to $850 per fiscal year; an employee enrolled in an approved degree program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year per fiscal year. Parking Supplemental Downtown Stockton : The County contributes up to $17 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Introduction Staff Nurse IV by Employment Services Team Apply now for current and future opportunities in the following departments: Cardiac Catheter Lab/EKG Case Management Emergency Room Float Pool Unit GI/Short Stay Surgery Hemodialysis Intensive Care Unit Labor-Delivery-Recovery-PostPartum Medical Surgical Units Neonatal Intensive Care Unit (NICU/ICN) Nursing Education Post-Anesthesia Care Unit (PACU) Progressive Care Unit (PCU) Sexual Assault Forensic Examiner - SAFE Sterile Processing Services Unit Surgery/Recovery Trauma Other Pre-Employment Drug Screening and Background: Potential new hires into this classification are required to successfully pass a pre-employment drug screen and a background investigation as a condition of employment. Final appointment cannot be made unless the eligible has passed the drug screen and successfully completed the background process. The County pays for the initial drug screen. Please note that candidates hired in the Medical/Surgical Unit and/or other units identified by Hospital Administration must successfully pass a California Department of Corrections (CDCR) background investigation conducted by CDCR. Once attained, candidates must maintain their CDCR clearance for continued employment. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing date. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Initiates the nursing process and performs advanced level clinical patient care, including complex and difficult therapeutic measures prescribed by medical authority within the limits of the Nurse Practice Act and department policy; participates in preparation and implementation of written nursing care plans for individual patients. Evaluates the total nursing needs of the patient including physical, psychological, spiritual, cultural and socio-economic; participates in planning, coordinating and administering total patient care; evaluates symptoms, reactions, and progress; participates in preparation and implementation of written nursing care plans for individual patients. May function as a first-level supervisor in an outpatient clinic or program over para-professional or clerical staff; may select, assign, train, direct, evaluate and discipline staff as appropriate; may participate in the development of unit policies and procedures; may assist with development and maintenance of the department budget; may provide crisis intervention, may consult with therapeutic multi-disciplinary team in reviewing patient progress and success of treatment plans. May facilitate insurance billing and other reimbursement-related procedures by processing appropriate paperwork and making necessary internal and external contacts. Works with patients and families through teaching, counseling, and other methodology in order to help them understand, cope with, and accept illness, treatment, and therapy; assists in self care strategies. Serves as a preceptor for new employees by orienting, teaching, participating in the evaluation process, and by serving as a role model and resource person. Maintains record of patient's health care treatment and/or hospital stay; prepares reports and standard forms. May function as a charge nurse in an inpatient unit; may assume full responsibility for the supervision of a shift in the absence of a Staff Nurse V or Nursing Department Manager; supervises and assists nursing personnel in the performance of patient care. Maintains and updates knowledge base and nursing skills by reading literature, attending workshops, lectures, conferences, and classes as may be required by the Administration of the Department of Health Care Services. Participates in the identification of staff development needs for members of the Nursing staff. Participates on committees as assigned; may represent the Department of Health Care Services to outside agencies. Prepares and presents, within established guidelines, clinical projects as assigned. MINIMUM QUALIFICATIONS EITHER I Experience: Two years of progressively responsible experience as a registered nurse in an acute care setting at a level equivalent to a San Joaquin County Staff Nurse III. Certification: Possession of a Mobile Intensive Care Nurse (MICN) certificate, Advanced Cardiac Life Support (ACLS) certificate or state, national, or other types of certification in area of specialty. All certifications must be approved by the Administration of the Department of Health Care Services. OR II Education: Possession of a Bachelor’s Degree in Nursing, Health Science, or closely related field. Experience: One year of progressively responsible experience as a registered nurse in an acute care hospital at a level equivalent to a San Joaquin County Staff Nurse III. AND Licenses and Certificates: Current registration as a nurse in the State of California. Special Requirements: (1) Successful completion of a San Joaquin General Hospital in-service or comparable training program in nursing preceptorships may be required prior to completion of the probationary period and periodically thereafter. (2) Possession of a San Joaquin County Mobile Intensive Care Nurse (MICN) certificate, Advanced Cardiac Life Support (ACLS) certificate, completion of an approved ICU/CCU training course, or other approved training or experience may be required for assignment or continued assignment to specialized nursing units. The following units require specific education, experience, and certifications as identified in the San Joaquin County CNA Career Ladder: Cardiac Catheter Lab/EKG, Emergency Room, Hemodialysis, Intensive Care Unit, Labor-Delivery-Recovery-Postpartum, Medical Surgical Units, Neonatal Intensive Care Unit (NICU/ICN), Post-Anesthesia Care Unit (PACU), Progressive Care Unit (PCU), and Surgery/Recovery. Career Ladder KNOWLEDGE Theory, techniques, and practices of nursing; new developments in patient care, particularly in area of specialization; skills specific to clinical scope of practice; the nursing process; nursing staffing patterns; principles and practices of employee supervision; health care safety principles and practices. ABILITY Supervise and assist members of the health care team; maintain a high standard of care; deal with patients empathetically and respectfully while performing treatments prescribed; instruct patients in self care and preventative health strategies; follow oral and written instructions of technical and professional nature in accurately; establish and maintain effective working relationships with others; establish and maintain effective customer service; maintain accurate records and prepare routine reports; develop and implement individualized care plans for patients; coordinate the several types of services which may be necessary for appropriate care; assist other staff in understanding current psycho-physiological aspects of illness; set priorities; work accurately under pressure; interpret policies and procedures; teach clinical skills; develop basic teaching plans; participate effectively in performance improvement processes; provide and promote a positive learning environment. PHYSICAL/MENTAL REQUIREMENTS Mobility - Constant walking; frequent operation of a keyboard; standing for long periods of time, pushing/pulling, bending and squatting; occasional sitting for long periods of time, running, climbing stairs and climbing; Frequency of Lifting -Frequent restraining lifting/turning of heavy objects or people; Visual Requirements -Constant need for overall vision, color and depth perception, hand/eye coordination, and field of vision/peripheral vision; frequent reading and close up work; Dexterity -Frequent holding, reaching, grasping, repetitive motion and writing; Hearing/Talking - Constant hearing of normal speech; frequent hearing and talking on telephone or radio; occasional hearing of faint sounds and talking over public address; Emotional/Psychological Factors -Constant concentration and public contact; occasional exposure to hazardous materials, frequent exposure emergency situations, including trauma, grief and death, decision making, working weekends and nights; occasional work at heights, working alone and overtime ; Environmental Conditions -Frequent exposure to assaultive behavior by clients; occasional exposure to noise, cold/heat, and hazardous materials, dirt, dust, smoke, fumes and poor ventilation. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Health Insurance : San Joaquin County provides full-time employees and part-time employees eligible for benefits with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premiums. Dependent coverage is available for all plans. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employees may purchase additional term life insurance up to a maximum of $200,000 at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Act of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $24,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 15 days each year up to 10 years; 20 days after 10 years; and 23 days after 20 years. Accrual rate is prorated for part-time employees eligible for benefits. Holiday : 14 paid holidays per year. Educational Leave : Each fiscal year, department heads grant 40 hours to full-time employees or 24 hours to part-time employees eligible for benefits of educational leave that are not carried beyond the end of the fiscal year. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one-half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of an immediate family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range (1840 hours for part-time employees), they are eligible for a merit increase to the next step. Standby Pay : Employees designated by appointing authority to be in standby status is compensated at 33.33% of their regular hourly rate. Educational Supplement: Any bargaining unit nurse who meets at least one of the following criteria will receive an Educational Supplement equal to 5% of their base salary: For those classifications that require an Associate's Degree of Nursing, the nurse has a Bachelor's of Science in Nursing. (Nurses who work in Mental Health may substitute a Bachelor's Degree in Pyschology or Social Worker for a degree in Nursing.) For those classifications that require a Bachelor's of Science in Nursing, the nurse has a Master's of Science in Nursing. Possess National or approved International certification in the specialty area in which the nurse currently is assigned. Possess CCRN Certification and active ACLS Certificate. Provide proof of completion of a critical care class and active ACLS Certificate. License/Certificate Fees : The County provides reimbursement for specific classifications under the CNA MOU for fees required to renew State required license/certification. Fees associated with initial license/certification will not be covered. Pre-Employment Physical Exam : If required, will be conducted at San Joaquin County General Hospital at no cost to the employee. Job Sharing : Any regular, permanent full-time employee may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : The County offers an Educational Reimbursement Program. Eligible employees (civil service and part-time eligible for benefits) may be reimbursed for career-related course work taken on the employee’s own time up to $850 per fiscal year; an employee enrolled in an approved degree program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year per fiscal year. Parking Supplemental Downtown Stockton : The County contributes up to $17 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Continuous
Alameda County
Pleasanton, California, United States
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Applications must be in the possession of the Human Resources Services Department by 5:00 p.m. on the Last Day for filing. Applications will only be accepted on-line. Languages: QUALIFIED BILINGUAL PERSONS WHO SPEAK ENGLISH AND ARE ALSO FLUENT IN SPANISH, CHINESE, VIETNAMESE, CAMBODIAN, LAOTIAN, KOREAN, MIEN, TAGALOG, AMHARIC, FARSI, DARI, TIGRINYA, RUSSIAN, ROMANIAN OR SIGN LANGUAGE ARE ESPECIALLY ENCOURAGED TO APPLY. THERE IS AN ADDITIONAL BIWEEKLY COMPENSATION FOR PERSONS IN POSITIONS DESIGNATED BILINGUAL. Qualified candidates may be tested to demonstrate language proficiency. DESCRIPTION THE AGENCY Alameda County Department of Child Support Services (ACCSS) believes that all parents should be fully engaged in supporting the wellbeing of their children. To meet our Vision, ACCSS is committed to serving the children and families of Alameda County in ways that are innovative, responsive, efficient, compassionate and in tune with the rich diversity of our community. Our customers are mothers, fathers, caregivers, children, community partners and the residents of Alameda County. ACCSS’s core business is to provide assistance to families through establishment of parentage, the establishment of child support orders for monetary and medical support, and through the enforcement of child support orders. To carry out this Mission, our employees are dedicated and talented people who leverage their skills and passion for public service to meet customer needs. Through coordinated efforts and collaboration with community partners, ACCSS collects and distributes important child support, enhancing self-efficiency and the well-being of families throughout Alameda County. Alameda Child Support Services’ culture and business operations are shaped by the following key principles: Family Focused : Partner with families to eliminate barriers to providing reliable child support to their children. Dynamic Workforce : Attract, retain, and develop a highly skilled and engaged workforce. Operational Excellence : Focus on the highest level of performance and efficiency in our service delivery. Innovation : Meet the needs of families through creative solutions. Collaboration : Partner with the community to create an ecosystem of support services. For more information about Alameda County Child Support Services, click HERE . For more information about the State of CA Child Support, click HERE . THE POSITION: Under general supervision, Lead Customer Service Representative acts as lead and provide first line customer service in a high volume, public contact environment; investigate and resolve escalated customer service inquiries and calls from the general public; review work in progress; assist in writing procedures for review by the Customer Service Supervisor; participate in the training and evaluation of customer service staff; and perform related duties as required. This is the specialized/advanced journey level classification in the Child Support Customer Service Representative series located in the Alameda County of Child Support Services (ACCSS). Positions allocated to this classification are primarily responsible for providing lead support to customer service representative staff and the Customer Service Supervisor within the division. This classification is distinguished from the higher-level classification of Customer Service Supervisor in that the latter functions as a first-line supervisor over customer service representatives and leads, and related support staff, while the former functions as a lead classification. For more detailed information about the job classification, please visit: Lead Customer Service Representative (#1155) MINIMUM QUALIFICATIONS EITHER I Experience : The equivalent of six months of full-time experience in the classification of Child Support Assistant I or Customer Service Representative in the Alameda County classified service. OR II Experience : The equivalent of two years of full-time experience in a high-volume customer service call center or high-volume customer contact environment, including experience with online or chat, one year of which must have included lead responsibility. OR III Experience : Any combination of training, education, or experience which would provide an applicant with the required knowledge, skills, and abilities listed below. Substitution : A bachelor’s degree from an accredited college or university may be substituted for six (6) months of the required experience in patterns II and III above. Special Requirements : A thorough pre-employment background investigation, including fingerprinting, will be conducted for all candidates who have accepted a conditional offer of employment to ensure they are suitable for Child Support related work. A felony conviction may be disqualifying. Upon employment, subsequent background investigations will be conducted on a periodic basis to determine ongoing suitability for Child Support related work. NOTE : The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS Knowledge of : Customer service principles and models, including techniques and practices for providing effective customer service in challenging situations to individuals from various social-economic and ethnic groups. Lead work and staff development techniques and practices. Automated systems capability and applications; modern office practices and procedures, including the use of standard computer programs such as Microsoft Word, Excel, and Outlook. Customer contact technology through a variety of communication channels, including but not limited to in-person, over the telephone, and through remote services and written correspondence. Business arithmetic. Laws, regulations, and codes governing the access to, and use of, confidential information and legal documents. Legal terminology applicable to child support documents. Modern customer contact center technology. Techniques and practices for effectively managing interactions with disruptive and confrontational individuals. Ability to : Perform multiple tasks simultaneously. Interpret, apply, and explain complex rules, policies, and procedures to others and answer a variety of questions related to department programs and processes. Exercise sound judgment when prioritizing, organizing, assigning, and monitoring operations and workload. Adopt and implement customer service models/philosophy; assist in the development and delivery of customer service-related training. Perform keyboarding and data entry with accuracy and efficiency. Use a multi-line, call center, and phone system. Establish and maintain effective working relationships with staff, peers, other agencies, and the public. Maintain confidentiality. Learn and apply specific operations and procedures of the job. Give effective feedback to coach and encourage customer service representatives to perform at their best. Contribute to the overall team effort to meet and exceed team performance goals (this includes quantitative and qualitative goals which are set by the department). Prioritize work to meet individual and team goals. Respond to customer inquiries within established turnaround times. Evaluate inquiries and offer appropriate solutions. Listen, understand, follow, and communicate oral and written directions and apply them effectively in a variety of situations. Use sound judgment when evaluating a wide variety of information and choose the best solution from several options; initiate appropriate actions within prescribed guidelines. Communicate effectively orally and in writing. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process; An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. ** CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. ** We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN: Deadline for Filing: 5:00:00 p.m., Friday April 26, 2024 Review of Minimum Qualifications: May 3, 2024 Virtual Civil Service Pre-Recorded Oral Examination *: week of June 3, 2024 TENTATIVE SELECTION PLAN: Departmental Hiring Interviews: TBD *The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com , @acgov.org , Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.org are routed to an unmonitored mailbox. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied. Rosario Jones | Human Resources Analyst Human Resource Services, County of Alameda 510-891-5737 | Email: Rosario.Jones@acgov.org www.acgov.org/hrs Disaster Service Worker All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. Equal Employment Opportunity Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 4/26/2024 5:00:00 PM
Apr 02, 2024
Full Time
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Applications must be in the possession of the Human Resources Services Department by 5:00 p.m. on the Last Day for filing. Applications will only be accepted on-line. Languages: QUALIFIED BILINGUAL PERSONS WHO SPEAK ENGLISH AND ARE ALSO FLUENT IN SPANISH, CHINESE, VIETNAMESE, CAMBODIAN, LAOTIAN, KOREAN, MIEN, TAGALOG, AMHARIC, FARSI, DARI, TIGRINYA, RUSSIAN, ROMANIAN OR SIGN LANGUAGE ARE ESPECIALLY ENCOURAGED TO APPLY. THERE IS AN ADDITIONAL BIWEEKLY COMPENSATION FOR PERSONS IN POSITIONS DESIGNATED BILINGUAL. Qualified candidates may be tested to demonstrate language proficiency. DESCRIPTION THE AGENCY Alameda County Department of Child Support Services (ACCSS) believes that all parents should be fully engaged in supporting the wellbeing of their children. To meet our Vision, ACCSS is committed to serving the children and families of Alameda County in ways that are innovative, responsive, efficient, compassionate and in tune with the rich diversity of our community. Our customers are mothers, fathers, caregivers, children, community partners and the residents of Alameda County. ACCSS’s core business is to provide assistance to families through establishment of parentage, the establishment of child support orders for monetary and medical support, and through the enforcement of child support orders. To carry out this Mission, our employees are dedicated and talented people who leverage their skills and passion for public service to meet customer needs. Through coordinated efforts and collaboration with community partners, ACCSS collects and distributes important child support, enhancing self-efficiency and the well-being of families throughout Alameda County. Alameda Child Support Services’ culture and business operations are shaped by the following key principles: Family Focused : Partner with families to eliminate barriers to providing reliable child support to their children. Dynamic Workforce : Attract, retain, and develop a highly skilled and engaged workforce. Operational Excellence : Focus on the highest level of performance and efficiency in our service delivery. Innovation : Meet the needs of families through creative solutions. Collaboration : Partner with the community to create an ecosystem of support services. For more information about Alameda County Child Support Services, click HERE . For more information about the State of CA Child Support, click HERE . THE POSITION: Under general supervision, Lead Customer Service Representative acts as lead and provide first line customer service in a high volume, public contact environment; investigate and resolve escalated customer service inquiries and calls from the general public; review work in progress; assist in writing procedures for review by the Customer Service Supervisor; participate in the training and evaluation of customer service staff; and perform related duties as required. This is the specialized/advanced journey level classification in the Child Support Customer Service Representative series located in the Alameda County of Child Support Services (ACCSS). Positions allocated to this classification are primarily responsible for providing lead support to customer service representative staff and the Customer Service Supervisor within the division. This classification is distinguished from the higher-level classification of Customer Service Supervisor in that the latter functions as a first-line supervisor over customer service representatives and leads, and related support staff, while the former functions as a lead classification. For more detailed information about the job classification, please visit: Lead Customer Service Representative (#1155) MINIMUM QUALIFICATIONS EITHER I Experience : The equivalent of six months of full-time experience in the classification of Child Support Assistant I or Customer Service Representative in the Alameda County classified service. OR II Experience : The equivalent of two years of full-time experience in a high-volume customer service call center or high-volume customer contact environment, including experience with online or chat, one year of which must have included lead responsibility. OR III Experience : Any combination of training, education, or experience which would provide an applicant with the required knowledge, skills, and abilities listed below. Substitution : A bachelor’s degree from an accredited college or university may be substituted for six (6) months of the required experience in patterns II and III above. Special Requirements : A thorough pre-employment background investigation, including fingerprinting, will be conducted for all candidates who have accepted a conditional offer of employment to ensure they are suitable for Child Support related work. A felony conviction may be disqualifying. Upon employment, subsequent background investigations will be conducted on a periodic basis to determine ongoing suitability for Child Support related work. NOTE : The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS Knowledge of : Customer service principles and models, including techniques and practices for providing effective customer service in challenging situations to individuals from various social-economic and ethnic groups. Lead work and staff development techniques and practices. Automated systems capability and applications; modern office practices and procedures, including the use of standard computer programs such as Microsoft Word, Excel, and Outlook. Customer contact technology through a variety of communication channels, including but not limited to in-person, over the telephone, and through remote services and written correspondence. Business arithmetic. Laws, regulations, and codes governing the access to, and use of, confidential information and legal documents. Legal terminology applicable to child support documents. Modern customer contact center technology. Techniques and practices for effectively managing interactions with disruptive and confrontational individuals. Ability to : Perform multiple tasks simultaneously. Interpret, apply, and explain complex rules, policies, and procedures to others and answer a variety of questions related to department programs and processes. Exercise sound judgment when prioritizing, organizing, assigning, and monitoring operations and workload. Adopt and implement customer service models/philosophy; assist in the development and delivery of customer service-related training. Perform keyboarding and data entry with accuracy and efficiency. Use a multi-line, call center, and phone system. Establish and maintain effective working relationships with staff, peers, other agencies, and the public. Maintain confidentiality. Learn and apply specific operations and procedures of the job. Give effective feedback to coach and encourage customer service representatives to perform at their best. Contribute to the overall team effort to meet and exceed team performance goals (this includes quantitative and qualitative goals which are set by the department). Prioritize work to meet individual and team goals. Respond to customer inquiries within established turnaround times. Evaluate inquiries and offer appropriate solutions. Listen, understand, follow, and communicate oral and written directions and apply them effectively in a variety of situations. Use sound judgment when evaluating a wide variety of information and choose the best solution from several options; initiate appropriate actions within prescribed guidelines. Communicate effectively orally and in writing. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process; An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. ** CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. ** We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN: Deadline for Filing: 5:00:00 p.m., Friday April 26, 2024 Review of Minimum Qualifications: May 3, 2024 Virtual Civil Service Pre-Recorded Oral Examination *: week of June 3, 2024 TENTATIVE SELECTION PLAN: Departmental Hiring Interviews: TBD *The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com , @acgov.org , Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.org are routed to an unmonitored mailbox. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied. Rosario Jones | Human Resources Analyst Human Resource Services, County of Alameda 510-891-5737 | Email: Rosario.Jones@acgov.org www.acgov.org/hrs Disaster Service Worker All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. Equal Employment Opportunity Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 4/26/2024 5:00:00 PM