City of Sacramento, CA
Sacramento, California, United States
THE POSITION A Utilities Operations and Maintenance Serviceworker in Wastewater & Drainage Division plays an important role in the collection and maintenance of both infrastructures to the City of Sacramento residents. This position will carry out a variety of duties in either the six Drainage Sections, North and South Repairs, Levee Maintenance, First responder, USA or Maintenance, or 5 Wastewater Sections: CCTV, Repairs, Maintenance and, 1st Responders and F.O.G. programs. Duties of this position requires working in a variety of weather conditions, environments, and emergency situations. To perform skilled and semi-skilled work in the construction, maintenance, and repair of water distribution, wastewater collection, and storm drainage systems and assets, including, but not limited to, levees, waterways, detention basins; manholes, drain inlets, and underground pipelines; and drainage facility appurtenances and drainage facility access roads. DISTINGUISHING CHARACTERISTICS This is the entry-level class in the Utilities Operations and Maintenance Services series. Incumbents of this class perform a wide range of construction, maintenance, and repair tasks, which encompass various levels of labor skills. Positions assigned to this class perform with greater independence and discretion as knowledge and abilities are acquired. This class is distinguished from the next higher-level classification of Utilities Operations and Maintenance Leadworker in that the latter performs more complex work and provides lead guidance and direction. The Utilities Operations and Maintenance Serviceworker is distinguished from the lower class of Utilities Operations & Maintenance Serviceworker Apprentice which is the training level classification in the Utilities Operations and Maintenance series. Positions may be flexibly staffed and filled from the Utilities Operations and Maintenance Serviceworker Apprentice class. SUPERVISION RECEIVED AND EXERCISED General Supervision is provided by a Utilities Operations and Maintenance Supervisor. Technical supervision is provided by Utilities Operations and Maintenance Leadworkers. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are typical for this classification. Depending on appointment, incumbents may not perform all the listed duties and may be required to perform related duties as needed. Install, remove and repair large and small water, wastewater, and drainage services. Cut, fit, lay, repair, clean, and flush water, sewer, and drainage mains, valves, and hydrants. Spray for weed control, clean, and otherwise maintain canals, drainage ditches, and levees using hand and/or power tools. Operate large trucks and construction equipment such as loaders, backhoes, excavators, vacuum machines, compressors, cranes, hoists, slope mowers, and terra tracs. Operate a truck; perform minor servicing to truck and report mechanical or other problems; keep truck clean, serviceable, and stocked with supplies and materials. Installation, maintenance and repair of meters and meter reading devices; disassemble, clean, inspect, and replace worn parts, reassemble, and test for accuracy and leaks. Assist in the fabrication and repair of water, sewer, and drainage system parts and equipment such as pipefittings, valves, pumps, small engines, and a variety of tools used in water, sewer, and drainage construction and maintenance. Operate a rodding machine and truck, hydraulic equipment, high pressure combination cleaner and closed-circuit camera equipment in preventive maintenance and emergency cleaning of sanitary sewers and storm drains. Locate, excavate, tap, and repair water lines, sewer lines, and storm drain facilities. Install barricades and route traffic in a safe manner. Build, raise, lower, and repair manholes and water meter boxes. Operate a jackhammer; pour and finish concrete. Operate and maintain a variety of pipe cleaning, inspection, and maintenance equipment including video, air and smoke test, vapor rooter and pest control equipment. Maintain an inventory of parts, supplies, and safety equipment used by field construction and maintenance crews. Check and update as-built drawings and maps. Maintain routine records within the Computerized Maintenance Management System. Operate modern office equipment, including personal or laptop computers. Provide information to interested citizens and ensure the safety of the public in performing water, sewer, and drainage maintenance. Provide exceptional customer service to those contacted in the course of work. Performs other related duties as assigned; not all duties listed are necessarily performed by each individual holding this classification. QUALIFICATIONS Knowledge of: Methods, materials, and equipment used in the construction, repair, and maintenance of water distribution, wastewater collection, and storm drainage systems. Regulatory Standards for Water, Wastewater or Drainage as specified through American Water Works Association (AWWA), California Water Environmental Association (CWEA), and American Public Works Association (APWA) based on assignment. Safe and efficient work practices. City geography and the municipal street system. Modern office equipment such as personal or laptop computers. Ability to: Perform heavy, manual labor over extended periods of time. Perform a wide range of construction and maintenance activities, using standard methods and equipment. Work effectively with Utilities customers, other City employees, contractors, and the general public. Safely and efficiently use hand and power tools. Safely and efficiently operate heavy construction and repair equipment. Respond to emergencies as required. Recognize and deal with hazards encountered in the course of work. Read, interpret, and understand blueprints and construction drawings. Modify as-built maps as necessary. Perform computer operations and specialized business applications. Understand and follow oral and written instructions. EDUCATION AND EXPERIENCE: Education : High school diploma or G.E.D. equivalent. Experience : Two years of work experience in the installation, construction, and/or repair of: water distribution, sewer, drainage collection, or waterway systems. SPECIAL QUALIFICATIONS Driver License : Possession of a valid California Class C Driver License at the time of appointment. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. Possession of a valid California Class B Driver Permit is required as a condition of continued employment within ninety (90) days after appointment. Possession of a valid Class B Driver License, with appropriate endorsements, is required by the end of the probationary period. Possession of a valid California Class A Driver License with appropriate endorsements is required by the end of the probationary period for some assignments. Certificate : For assignments in Water Distribution: Possession of a Water Distribution Operator Grade I or higher Certificate issued by the State of California is required by the end of the employee's probation period. Possession of a Collection Systems Maintenance Grade I or higher Certificate issued by the California Water Environment Association (CWEA) is desirable. Assessment: If considered for appointment, candidates must pass a pre-employment drug test. Respiratory Protective Equipment: Work in this class requires wearing respiratory protective equipment at times. When assigned to such assignments, facial hair must be shaven when it interferes with the safe fitting of respiratory protective equipment. Residency Requirement : Employees in this classification must reside within thirty-five (35) air miles from the freeway interchange at W-X Streets, 29th - 30th Streets within one year following appointment. PHYSICAL DEMANDS AND WORK ENVIRONMENT Environmental Conditions : Field environment: exposure to a variety of weather conditions, heavy equipment, traffic, dust, noxious fumes and noise. Physical Conditions : Walking and climbing; lifting and carrying heavy objects; bending and stooping continually and for extended periods of time; and working in cramped and awkward positions. Work Conditions: Subject to twenty-four hour emergency call. PROBATIONARY PERIOD Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application to the Employment Office by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position.If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Screening Committee : (Pass/Fail)- Human Resources will evaluate employment applications for the minimum qualifications stated on the job announcement. 3. Screening For Most Qualified: (Pass/Fail) - In the event of a large candidate pool, each candidate's Work Experience section of the application will be evaluated and rated. Only those candidates determined to be the most qualified will proceed to the next step in the selection process. A resume will not substitute for the information required in the Work Experience section of the application. 4. Performance Test: (Weighted 100%) - Qualified candidates will be notified by email of the test date, time, and location approximately one to two weeks prior to the test. The performance test will be job related and may include, but not limited to, the knowledge and abilities as outlined above. The performance exam will be administered in English only. TEST EXEMPTION - If you have previously taken the Utilities Operations and Maintenance Serviceworker (Wastewater & Drainage) exam within the past year of the final filing date of this posting, you may be considered exempt from taking the Utilities Operations and Maintenance Serviceworker (Wastewater & Drainage) Exam. The City of Sacramento’s Human Resources Department will verify applicant’s eligibility at the time of the final filing deadline of this job posting. 5. Eligibility - Candidates who pass the performance test will be placed on an eligible list. The hiring department may contact those on the eligible list for an interview at any time during the life of the one-year list. Candidate’s eligibility expires year from the date of notification of a passing score for the Utilities Operations and Maintenance Serviceworker (Wastewater & Drainage) examination. Candidates can take the examination at any time to maintain eligibility. If you are currently on an active eligible list for the Utilities Operations and Maintenance Serviceworker (Wastewater & Drainage) classification, it is unnecessary to retake the examination. The eligible list is effective one year from the date of passing the examination for the Utilities Operations and Maintenance Serviceworker (Wastewater & Drainage). If you are hired from the eligible list you will no longer have active status on the eligible list per Civil Service Board Rule , 5.7(i). Applicants interested in maintaining their eligibility will need to take and pass the exam after their hire date. 6. Conditional Hire : Upon receipt of a conditional offer, the selected candidate must complete and pass LiveScan / fingerprinting; review by Human Resources, a pre-employment medical exam, controlled substance and / or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 4/26/2024 11:59 PM Pacific
Apr 06, 2024
Full Time
THE POSITION A Utilities Operations and Maintenance Serviceworker in Wastewater & Drainage Division plays an important role in the collection and maintenance of both infrastructures to the City of Sacramento residents. This position will carry out a variety of duties in either the six Drainage Sections, North and South Repairs, Levee Maintenance, First responder, USA or Maintenance, or 5 Wastewater Sections: CCTV, Repairs, Maintenance and, 1st Responders and F.O.G. programs. Duties of this position requires working in a variety of weather conditions, environments, and emergency situations. To perform skilled and semi-skilled work in the construction, maintenance, and repair of water distribution, wastewater collection, and storm drainage systems and assets, including, but not limited to, levees, waterways, detention basins; manholes, drain inlets, and underground pipelines; and drainage facility appurtenances and drainage facility access roads. DISTINGUISHING CHARACTERISTICS This is the entry-level class in the Utilities Operations and Maintenance Services series. Incumbents of this class perform a wide range of construction, maintenance, and repair tasks, which encompass various levels of labor skills. Positions assigned to this class perform with greater independence and discretion as knowledge and abilities are acquired. This class is distinguished from the next higher-level classification of Utilities Operations and Maintenance Leadworker in that the latter performs more complex work and provides lead guidance and direction. The Utilities Operations and Maintenance Serviceworker is distinguished from the lower class of Utilities Operations & Maintenance Serviceworker Apprentice which is the training level classification in the Utilities Operations and Maintenance series. Positions may be flexibly staffed and filled from the Utilities Operations and Maintenance Serviceworker Apprentice class. SUPERVISION RECEIVED AND EXERCISED General Supervision is provided by a Utilities Operations and Maintenance Supervisor. Technical supervision is provided by Utilities Operations and Maintenance Leadworkers. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are typical for this classification. Depending on appointment, incumbents may not perform all the listed duties and may be required to perform related duties as needed. Install, remove and repair large and small water, wastewater, and drainage services. Cut, fit, lay, repair, clean, and flush water, sewer, and drainage mains, valves, and hydrants. Spray for weed control, clean, and otherwise maintain canals, drainage ditches, and levees using hand and/or power tools. Operate large trucks and construction equipment such as loaders, backhoes, excavators, vacuum machines, compressors, cranes, hoists, slope mowers, and terra tracs. Operate a truck; perform minor servicing to truck and report mechanical or other problems; keep truck clean, serviceable, and stocked with supplies and materials. Installation, maintenance and repair of meters and meter reading devices; disassemble, clean, inspect, and replace worn parts, reassemble, and test for accuracy and leaks. Assist in the fabrication and repair of water, sewer, and drainage system parts and equipment such as pipefittings, valves, pumps, small engines, and a variety of tools used in water, sewer, and drainage construction and maintenance. Operate a rodding machine and truck, hydraulic equipment, high pressure combination cleaner and closed-circuit camera equipment in preventive maintenance and emergency cleaning of sanitary sewers and storm drains. Locate, excavate, tap, and repair water lines, sewer lines, and storm drain facilities. Install barricades and route traffic in a safe manner. Build, raise, lower, and repair manholes and water meter boxes. Operate a jackhammer; pour and finish concrete. Operate and maintain a variety of pipe cleaning, inspection, and maintenance equipment including video, air and smoke test, vapor rooter and pest control equipment. Maintain an inventory of parts, supplies, and safety equipment used by field construction and maintenance crews. Check and update as-built drawings and maps. Maintain routine records within the Computerized Maintenance Management System. Operate modern office equipment, including personal or laptop computers. Provide information to interested citizens and ensure the safety of the public in performing water, sewer, and drainage maintenance. Provide exceptional customer service to those contacted in the course of work. Performs other related duties as assigned; not all duties listed are necessarily performed by each individual holding this classification. QUALIFICATIONS Knowledge of: Methods, materials, and equipment used in the construction, repair, and maintenance of water distribution, wastewater collection, and storm drainage systems. Regulatory Standards for Water, Wastewater or Drainage as specified through American Water Works Association (AWWA), California Water Environmental Association (CWEA), and American Public Works Association (APWA) based on assignment. Safe and efficient work practices. City geography and the municipal street system. Modern office equipment such as personal or laptop computers. Ability to: Perform heavy, manual labor over extended periods of time. Perform a wide range of construction and maintenance activities, using standard methods and equipment. Work effectively with Utilities customers, other City employees, contractors, and the general public. Safely and efficiently use hand and power tools. Safely and efficiently operate heavy construction and repair equipment. Respond to emergencies as required. Recognize and deal with hazards encountered in the course of work. Read, interpret, and understand blueprints and construction drawings. Modify as-built maps as necessary. Perform computer operations and specialized business applications. Understand and follow oral and written instructions. EDUCATION AND EXPERIENCE: Education : High school diploma or G.E.D. equivalent. Experience : Two years of work experience in the installation, construction, and/or repair of: water distribution, sewer, drainage collection, or waterway systems. SPECIAL QUALIFICATIONS Driver License : Possession of a valid California Class C Driver License at the time of appointment. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. Possession of a valid California Class B Driver Permit is required as a condition of continued employment within ninety (90) days after appointment. Possession of a valid Class B Driver License, with appropriate endorsements, is required by the end of the probationary period. Possession of a valid California Class A Driver License with appropriate endorsements is required by the end of the probationary period for some assignments. Certificate : For assignments in Water Distribution: Possession of a Water Distribution Operator Grade I or higher Certificate issued by the State of California is required by the end of the employee's probation period. Possession of a Collection Systems Maintenance Grade I or higher Certificate issued by the California Water Environment Association (CWEA) is desirable. Assessment: If considered for appointment, candidates must pass a pre-employment drug test. Respiratory Protective Equipment: Work in this class requires wearing respiratory protective equipment at times. When assigned to such assignments, facial hair must be shaven when it interferes with the safe fitting of respiratory protective equipment. Residency Requirement : Employees in this classification must reside within thirty-five (35) air miles from the freeway interchange at W-X Streets, 29th - 30th Streets within one year following appointment. PHYSICAL DEMANDS AND WORK ENVIRONMENT Environmental Conditions : Field environment: exposure to a variety of weather conditions, heavy equipment, traffic, dust, noxious fumes and noise. Physical Conditions : Walking and climbing; lifting and carrying heavy objects; bending and stooping continually and for extended periods of time; and working in cramped and awkward positions. Work Conditions: Subject to twenty-four hour emergency call. PROBATIONARY PERIOD Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application to the Employment Office by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position.If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Screening Committee : (Pass/Fail)- Human Resources will evaluate employment applications for the minimum qualifications stated on the job announcement. 3. Screening For Most Qualified: (Pass/Fail) - In the event of a large candidate pool, each candidate's Work Experience section of the application will be evaluated and rated. Only those candidates determined to be the most qualified will proceed to the next step in the selection process. A resume will not substitute for the information required in the Work Experience section of the application. 4. Performance Test: (Weighted 100%) - Qualified candidates will be notified by email of the test date, time, and location approximately one to two weeks prior to the test. The performance test will be job related and may include, but not limited to, the knowledge and abilities as outlined above. The performance exam will be administered in English only. TEST EXEMPTION - If you have previously taken the Utilities Operations and Maintenance Serviceworker (Wastewater & Drainage) exam within the past year of the final filing date of this posting, you may be considered exempt from taking the Utilities Operations and Maintenance Serviceworker (Wastewater & Drainage) Exam. The City of Sacramento’s Human Resources Department will verify applicant’s eligibility at the time of the final filing deadline of this job posting. 5. Eligibility - Candidates who pass the performance test will be placed on an eligible list. The hiring department may contact those on the eligible list for an interview at any time during the life of the one-year list. Candidate’s eligibility expires year from the date of notification of a passing score for the Utilities Operations and Maintenance Serviceworker (Wastewater & Drainage) examination. Candidates can take the examination at any time to maintain eligibility. If you are currently on an active eligible list for the Utilities Operations and Maintenance Serviceworker (Wastewater & Drainage) classification, it is unnecessary to retake the examination. The eligible list is effective one year from the date of passing the examination for the Utilities Operations and Maintenance Serviceworker (Wastewater & Drainage). If you are hired from the eligible list you will no longer have active status on the eligible list per Civil Service Board Rule , 5.7(i). Applicants interested in maintaining their eligibility will need to take and pass the exam after their hire date. 6. Conditional Hire : Upon receipt of a conditional offer, the selected candidate must complete and pass LiveScan / fingerprinting; review by Human Resources, a pre-employment medical exam, controlled substance and / or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 4/26/2024 11:59 PM Pacific
City of Tacoma, WA
Tacoma, Washington, United States
Position Description About the role: This senior leadership role is responsible for leading the Customer Services division and operations functions for Tacoma Public Utilities (TPU). This position oversees four teams specializing in call center operations, meter reading/field operations/mail services, customer assistance, and performance solutions. This includes five direct reports, a division of more than 150 union and non-unionized employees, and financial responsibility for $60M+ biennial budget. They will serve as part of the Customer Experience and External Affairs leadership team and engage with Communications, Community and Government Relations, and Customer Strategies and Analytics teams to ensure a unified customer experience. Under the direction of the Deputy Director of Customer Experience and External Affairs, the Customer Services Division Manager’s core focus is to plan, coordinate, and manage customer service operations. This role is responsible for the implementation of strategies, programs, policies, and procedures to assure high customer satisfaction that result in TPU customers feeling understood, valued, and empowered. About This Team : At TPU, we’re excited to bring Customer Experience to the forefront of what we do. We believe: All customers and communities deserve compassionate and equitable service from their utilities. Staff must be knowledgeable, empathetic advocates, who provide consistent, equitable support that assists customers in receiving the right solution. Partnering with our customers and creating dialogue with them that is understanding and supportive and continues to adapt with the changing landscape of both community and technology. Data is a powerful tool that informs decisions from our leadership, employees, customers, and community, through the lens of both qualitative and quantitative insights. Essential Duties Manage the Customer Services division, overseeing supervisors responsible for work scheduling, deliverables, customer service and experience operations, and quality control; manage, mentor, train, empower, and evaluate direct reports to lead them to develop their teams to their fullest potential through developing functional expertise and behaviors while fostering a continuous learning and development culture. Own the delivery of consistent business practices, processes, and standards to uphold high levels of customer satisfaction, minimize customer effort, and cultivate positive employee experiences. Oversee the development and implementation of performance metrics, policies, procedures, and regulations for the division. And support division financial operations, including budget development, monitoring, and procurement, from various sources across multiple activities and programs. Conduct interviews, make hiring decisions, and assess employee performance, while also ensuring adherence to human resources procedures related to recruitment, discipline, termination, and other related processes. Support the Deputy Director and executive leadership in formulating, executing, and overseeing departmental strategies, policies, goals, and objectives. Provide guidance on customer-focused action planning at the process level to ensure thorough implementation and alignment with customer needs. Provide customer experience policy guidance and direction to the entire TPU organization as an enterprise subject matter expert. Assist in leading and implementing improvement initiatives, programs, policies, and procedures tailored to enhance customer service operations. Ensure Customer Services division remains up-to-date with the latest rates regulations, laws, and policies of all utilities served. Provide input on the design of customer service systems to support customer experience goals, including new training programs, processes, technology, communications, automation, and more. Prepare and deliver comprehensive reports, testimonies, and presentations detailing the performance and effectiveness of customer service operations to TPU leadership and policymakers. This includes accuracy assessments, progress updates, program activities, policy updates, and budget considerations. The Ideal Candidate Ideally the successful candidate will possess: An enthusiasm and empathy for the customer . You don’t just like to help - you go above and beyond to provide the best possible experience to each customer and consider how to do so at scale. A passion for process and a keen eye for detail , with a focus on meeting timelines and exceeding expectations. It’s all in the details . A way with words. Whether you’re interacting with a customer, teammate, or leader in person, via email, or by chat, you’re clear and concise. Communication is Key . An Eye for Innovation . You’re a creative thinker who brings new ideas to the table. A mastery of Collaboration . You’re a team player. You believe that to transform the utility industry, we must work together! A Passion for Leadership . You have an open, positive, and collaborative leadership style and a desire to develop your team. Compensation and Benefits This salary range for this position is $143,312.00 - $201,801.60 annually. The City offers a comprehensive total rewards package with one of the best pension packages in the market. For complete details, please explore the City of Tacoma Benefits Guide and Tacoma Employee’s Retirement System website. Qualifications We are seeking candidates who possess a relevant combination of the education, demonstrated experience, and skills in most or all of the following areas: Minimum Education* Bachelor's degree in business or public administration, communications or directly related field Minimum Experience* 7 years of progressive experience in customer experience including 2 years prior as supervisor or manager *Equivalency: 1 year of experience = 1 year of education Desired Qualifications 5+ years as a supervisor or manager in customer experience work involving large volume customer service. Experience driving change through influence with ability to build strong relationships with cross-functional partners and evaluate existing policies, activities, and procedures; recommend and implement changes as appropriate. Expertise in establishing and cultivating relationships with labor unions while effectively negotiating contracts. Demonstrated experience with the principles and practices of customer service/customer experience and business administration. Knowledge of financial systems, including internal budgeting and customer accounting. Selection Process & Supplemental Information This recruitment is being managed by Joanna Hambrick ( jhambrick@cityoftacoma.org ); if you would like to be notified of similar opportunities or stay connected with things going on at Tacoma Public Utilities and the City of Tacoma, connect with me on LinkedIn ! City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play . The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws. Apply Interested individuals should apply online and attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position. Reference checks will be conducted on final candidates and appointment is subject to passing a background check. Communication from the City of Tacoma: We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. If you have any additional questions regarding this position, please contact the Human Resources Department at 253.591.5400 before 4pm on the closing date of this posting. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 4/25/2024 5:00 PM Pacific
Apr 12, 2024
Full Time
Position Description About the role: This senior leadership role is responsible for leading the Customer Services division and operations functions for Tacoma Public Utilities (TPU). This position oversees four teams specializing in call center operations, meter reading/field operations/mail services, customer assistance, and performance solutions. This includes five direct reports, a division of more than 150 union and non-unionized employees, and financial responsibility for $60M+ biennial budget. They will serve as part of the Customer Experience and External Affairs leadership team and engage with Communications, Community and Government Relations, and Customer Strategies and Analytics teams to ensure a unified customer experience. Under the direction of the Deputy Director of Customer Experience and External Affairs, the Customer Services Division Manager’s core focus is to plan, coordinate, and manage customer service operations. This role is responsible for the implementation of strategies, programs, policies, and procedures to assure high customer satisfaction that result in TPU customers feeling understood, valued, and empowered. About This Team : At TPU, we’re excited to bring Customer Experience to the forefront of what we do. We believe: All customers and communities deserve compassionate and equitable service from their utilities. Staff must be knowledgeable, empathetic advocates, who provide consistent, equitable support that assists customers in receiving the right solution. Partnering with our customers and creating dialogue with them that is understanding and supportive and continues to adapt with the changing landscape of both community and technology. Data is a powerful tool that informs decisions from our leadership, employees, customers, and community, through the lens of both qualitative and quantitative insights. Essential Duties Manage the Customer Services division, overseeing supervisors responsible for work scheduling, deliverables, customer service and experience operations, and quality control; manage, mentor, train, empower, and evaluate direct reports to lead them to develop their teams to their fullest potential through developing functional expertise and behaviors while fostering a continuous learning and development culture. Own the delivery of consistent business practices, processes, and standards to uphold high levels of customer satisfaction, minimize customer effort, and cultivate positive employee experiences. Oversee the development and implementation of performance metrics, policies, procedures, and regulations for the division. And support division financial operations, including budget development, monitoring, and procurement, from various sources across multiple activities and programs. Conduct interviews, make hiring decisions, and assess employee performance, while also ensuring adherence to human resources procedures related to recruitment, discipline, termination, and other related processes. Support the Deputy Director and executive leadership in formulating, executing, and overseeing departmental strategies, policies, goals, and objectives. Provide guidance on customer-focused action planning at the process level to ensure thorough implementation and alignment with customer needs. Provide customer experience policy guidance and direction to the entire TPU organization as an enterprise subject matter expert. Assist in leading and implementing improvement initiatives, programs, policies, and procedures tailored to enhance customer service operations. Ensure Customer Services division remains up-to-date with the latest rates regulations, laws, and policies of all utilities served. Provide input on the design of customer service systems to support customer experience goals, including new training programs, processes, technology, communications, automation, and more. Prepare and deliver comprehensive reports, testimonies, and presentations detailing the performance and effectiveness of customer service operations to TPU leadership and policymakers. This includes accuracy assessments, progress updates, program activities, policy updates, and budget considerations. The Ideal Candidate Ideally the successful candidate will possess: An enthusiasm and empathy for the customer . You don’t just like to help - you go above and beyond to provide the best possible experience to each customer and consider how to do so at scale. A passion for process and a keen eye for detail , with a focus on meeting timelines and exceeding expectations. It’s all in the details . A way with words. Whether you’re interacting with a customer, teammate, or leader in person, via email, or by chat, you’re clear and concise. Communication is Key . An Eye for Innovation . You’re a creative thinker who brings new ideas to the table. A mastery of Collaboration . You’re a team player. You believe that to transform the utility industry, we must work together! A Passion for Leadership . You have an open, positive, and collaborative leadership style and a desire to develop your team. Compensation and Benefits This salary range for this position is $143,312.00 - $201,801.60 annually. The City offers a comprehensive total rewards package with one of the best pension packages in the market. For complete details, please explore the City of Tacoma Benefits Guide and Tacoma Employee’s Retirement System website. Qualifications We are seeking candidates who possess a relevant combination of the education, demonstrated experience, and skills in most or all of the following areas: Minimum Education* Bachelor's degree in business or public administration, communications or directly related field Minimum Experience* 7 years of progressive experience in customer experience including 2 years prior as supervisor or manager *Equivalency: 1 year of experience = 1 year of education Desired Qualifications 5+ years as a supervisor or manager in customer experience work involving large volume customer service. Experience driving change through influence with ability to build strong relationships with cross-functional partners and evaluate existing policies, activities, and procedures; recommend and implement changes as appropriate. Expertise in establishing and cultivating relationships with labor unions while effectively negotiating contracts. Demonstrated experience with the principles and practices of customer service/customer experience and business administration. Knowledge of financial systems, including internal budgeting and customer accounting. Selection Process & Supplemental Information This recruitment is being managed by Joanna Hambrick ( jhambrick@cityoftacoma.org ); if you would like to be notified of similar opportunities or stay connected with things going on at Tacoma Public Utilities and the City of Tacoma, connect with me on LinkedIn ! City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play . The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws. Apply Interested individuals should apply online and attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position. Reference checks will be conducted on final candidates and appointment is subject to passing a background check. Communication from the City of Tacoma: We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. If you have any additional questions regarding this position, please contact the Human Resources Department at 253.591.5400 before 4pm on the closing date of this posting. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 4/25/2024 5:00 PM Pacific
Our Water Meter Technician II performs water meter installations, maintenance, and repairs of ¾” to 6” water meters. They also serve as a lead in the water meter shop and ensures all daily work is assigned and completed. The salary range for our Water Meter Technician II is $25.47 to $33.03 per hour, with a hiring range of $25.47 to $28.75 per hour, depending on experience and qualifications. This opportunity will be available until Monday, April 22, 2024 at 4:00pm. A current resume is required. Please upload any required certifications, including operator ID. The City of Loveland is seeking a talented Water Meter Technician II who has a passion for serving our community. Meter Technicians have the opportunity to collaborate with many divisions across the city including water and wastewater treatments plants, water operations, parks department, police services, Loveland Fire Department and interact with and educate the public. Our ideal candidate has a background that demonstrates experience installing, testing, inspecting, and troubleshooting water meters or similar plumbing skills such as repairing backflows, performing pressure testing or working on valves and distribution systems. Our meter technicians serve the community and must demonstrate flexibility, adaptability, attention to detail, exceptional customer service and communication. You’ll join a passionate and fun group who enjoy an exceptional work life balance and who support opportunities for growth. Management Level & Responsibilities: This position has no supervisory responsibilities. Essential Functions Assembles, maintains, tests, exchanges and repairs ¾” to 6” water meters. Monitors water meter inventory and orders supplies as needed. Serves a lead worker. Performs ¾” to 2” water taps. Performs 4” and 6” sewer taps. Operates meter test bench to verify accuracy of meters. Maintains precise records and information with respect to meter history and performance. Performs Inspections of water meter vaults, meter pits, service lines and sewer service installs/taps. Assigns work to all meter techs using a daily work order system (CIS) to complete service orders such as leak checks, pressure checks, turn off/on, meter tests, GPS, meter downloads, customer complaints and any other public relation needs. Upgrade existing water infrastructure to meet current standards. Interacts with developers, contractors, and engineering companies on water meter vaults/pit installations. Provides technical support to utility billing and meter reading. Assists with maintenance and repairs on large PRV’s. Assists with coordination of projects or problems of adjacent water districts. Assists water operations with water main breaks, service line repairs, jetting and sewer backups. Assists CCC specialist with surveys and backflow testing. Required after hours duty rotation after six months. Other Job Functions Provides feedback and information to supervisor for budget and special projects. Provides routine maintenance to assigned equipment and vehicles. Trains new employees on meter testing, CIS system, GIS system, and all other aspects related to the water meter shop. Performs other duties as assigned Knowledge, Skills, and Abilities Required Comprehensive knowledge of water meters, water and sewer taps and meter installations. Ability to test, disassemble, repair, and calibrate water meters of all sizes. Leadership skills and ability to assign tasks and prioritize work. Knowledge of design specifications and practical applications. Knowledge of State and City water metering acts/ordinances and trade association standards. Knowledge of pipeline construction specification and safety practices. General knowledge of water and wastewater systems, backflow prevention and cross connection control. Familiarity of City codes and development standards. Ability to effectively communicate verbally and in writing with customers and co-workers. Ability to demonstrate good customer service skills by filling out work orders with all required information and effectively deal with angry and emotional customers. Ability to make decision out in the field per industry standards. Knowledge of confined space entry procedures. Preferred: Ability to help budget and maintain a comprehensive inventory for parts and supplies. Licenses or Certifications Must have a valid Driver’s License. Must have a Colorado Class I Water Distribution Certificate. Must have a Cross Connection Control Certification recognized by the Colorado Department of Public Health and Environment or the ability to obtain certification within one (1) year of employment. Education: High School / GED required Work Experience Directly Related: Three (3) years of water meter experience or a combination of water meter, water/wastewater utility, and irrigation/backflow prevention experience. Preferred: Confined Space training/certificate. Trenching and Excavating training/certificate. Cross Connection Control Tester Certification. Level of Physical Effort: Strenuous to extreme physical effort that includes frequent use of heavy objects (e.g., 50+ pounds) and may also use heavy tools or require strenuous application in awkward positions. Hazards : Occasional hazards that are predictable or well protected against Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Benefits Information Benefit Eligible Benefits Package Includes: Two (2) medical plans, Dental, Vision (for self/ spouse/ children) Employee Health & Wellness Center (self/family) Paid vacation, holidays, and medical leave Flexible spending including Dependent Care Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage Retirement 401a, 457, Roth (pre-& post tax) and company match Comprehensive Employee Assistance Program Voluntary 529 College Invest program Tuition Reimbursement Personal and Professional Development opportunities Discounted recreation passes Employee recognition program Exceptional work-life balance Market based pay & regular performance reviews Local Government employment is eligible for Public Loan Forgiveness Program The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation . Learn more about your right to work . Visit E-Verify.gov for more information. A driving record and criminal history background check will be obtained pre-employment.
Mar 12, 2024
Full Time
Our Water Meter Technician II performs water meter installations, maintenance, and repairs of ¾” to 6” water meters. They also serve as a lead in the water meter shop and ensures all daily work is assigned and completed. The salary range for our Water Meter Technician II is $25.47 to $33.03 per hour, with a hiring range of $25.47 to $28.75 per hour, depending on experience and qualifications. This opportunity will be available until Monday, April 22, 2024 at 4:00pm. A current resume is required. Please upload any required certifications, including operator ID. The City of Loveland is seeking a talented Water Meter Technician II who has a passion for serving our community. Meter Technicians have the opportunity to collaborate with many divisions across the city including water and wastewater treatments plants, water operations, parks department, police services, Loveland Fire Department and interact with and educate the public. Our ideal candidate has a background that demonstrates experience installing, testing, inspecting, and troubleshooting water meters or similar plumbing skills such as repairing backflows, performing pressure testing or working on valves and distribution systems. Our meter technicians serve the community and must demonstrate flexibility, adaptability, attention to detail, exceptional customer service and communication. You’ll join a passionate and fun group who enjoy an exceptional work life balance and who support opportunities for growth. Management Level & Responsibilities: This position has no supervisory responsibilities. Essential Functions Assembles, maintains, tests, exchanges and repairs ¾” to 6” water meters. Monitors water meter inventory and orders supplies as needed. Serves a lead worker. Performs ¾” to 2” water taps. Performs 4” and 6” sewer taps. Operates meter test bench to verify accuracy of meters. Maintains precise records and information with respect to meter history and performance. Performs Inspections of water meter vaults, meter pits, service lines and sewer service installs/taps. Assigns work to all meter techs using a daily work order system (CIS) to complete service orders such as leak checks, pressure checks, turn off/on, meter tests, GPS, meter downloads, customer complaints and any other public relation needs. Upgrade existing water infrastructure to meet current standards. Interacts with developers, contractors, and engineering companies on water meter vaults/pit installations. Provides technical support to utility billing and meter reading. Assists with maintenance and repairs on large PRV’s. Assists with coordination of projects or problems of adjacent water districts. Assists water operations with water main breaks, service line repairs, jetting and sewer backups. Assists CCC specialist with surveys and backflow testing. Required after hours duty rotation after six months. Other Job Functions Provides feedback and information to supervisor for budget and special projects. Provides routine maintenance to assigned equipment and vehicles. Trains new employees on meter testing, CIS system, GIS system, and all other aspects related to the water meter shop. Performs other duties as assigned Knowledge, Skills, and Abilities Required Comprehensive knowledge of water meters, water and sewer taps and meter installations. Ability to test, disassemble, repair, and calibrate water meters of all sizes. Leadership skills and ability to assign tasks and prioritize work. Knowledge of design specifications and practical applications. Knowledge of State and City water metering acts/ordinances and trade association standards. Knowledge of pipeline construction specification and safety practices. General knowledge of water and wastewater systems, backflow prevention and cross connection control. Familiarity of City codes and development standards. Ability to effectively communicate verbally and in writing with customers and co-workers. Ability to demonstrate good customer service skills by filling out work orders with all required information and effectively deal with angry and emotional customers. Ability to make decision out in the field per industry standards. Knowledge of confined space entry procedures. Preferred: Ability to help budget and maintain a comprehensive inventory for parts and supplies. Licenses or Certifications Must have a valid Driver’s License. Must have a Colorado Class I Water Distribution Certificate. Must have a Cross Connection Control Certification recognized by the Colorado Department of Public Health and Environment or the ability to obtain certification within one (1) year of employment. Education: High School / GED required Work Experience Directly Related: Three (3) years of water meter experience or a combination of water meter, water/wastewater utility, and irrigation/backflow prevention experience. Preferred: Confined Space training/certificate. Trenching and Excavating training/certificate. Cross Connection Control Tester Certification. Level of Physical Effort: Strenuous to extreme physical effort that includes frequent use of heavy objects (e.g., 50+ pounds) and may also use heavy tools or require strenuous application in awkward positions. Hazards : Occasional hazards that are predictable or well protected against Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Benefits Information Benefit Eligible Benefits Package Includes: Two (2) medical plans, Dental, Vision (for self/ spouse/ children) Employee Health & Wellness Center (self/family) Paid vacation, holidays, and medical leave Flexible spending including Dependent Care Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage Retirement 401a, 457, Roth (pre-& post tax) and company match Comprehensive Employee Assistance Program Voluntary 529 College Invest program Tuition Reimbursement Personal and Professional Development opportunities Discounted recreation passes Employee recognition program Exceptional work-life balance Market based pay & regular performance reviews Local Government employment is eligible for Public Loan Forgiveness Program The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation . Learn more about your right to work . Visit E-Verify.gov for more information. A driving record and criminal history background check will be obtained pre-employment.
Job Summary The Mohave County Office of Procurement is currently recruiting for an Administrative and Central Services Supervisor in Kingman, AZ. The typical hiring salary is $22.58 - $27.78 - DOQ *Current pay range is under review in the upcoming 24-25 Fiscal Year* Performs secondary line supervisory work involved in maintaining the administrative, business and clerically oriented processes of a large office staff within a major department that performs a wide variety of clerical functions. Positions are responsible to a department director or staff level manager/administrator for maintaining the administrative, business and clerically oriented processes of the department. Positions have full supervisory responsibility, independently develop, and implement new procedures and have a major impact on the department's budget and planning processes. Positions assist in establishing office policies and set standards for the interpretation and application of departmental policies as they apply to the office functions. This class is also distinguished because of the level of work it supervises, the responsibility for a number of separate functions, the complexity and impact of the functions, the size and level of the organization and in that it reports directly to a department director or staff level manager/administrator. REPORTS TO Work is performed independently under general direction of a department director or staff level manager/administrator. The employee is expected to exercise initiative and independent judgment in accordance and ensuring compliance with established procedures and regulations. SUPERVISION EXERCISED Directly exercises immediate to general supervision over an assigned staff. Essential Job Functions Supervises, coordinates, directs and participates in the activities of assigned department. Supervises, coordinates and performs a variety of administrative staff work such as: scheduling; maintaining records; reviewing departmental records to ensure compliance to regulations and procedures; assisting in the development and implementation of new or revised procedures; policies and training methods for department; responding to requests for information or services; performing related administrative, planning and research activities; and preparing correspondence, reports, statistical information and may prepare budget materials for budget development and planning. Monitors designated budgets and expenditures, reviews for accuracy, and makes adjustments and revisions as directed; prepares purchase orders and supply requisitions; may monitor receipt of materials and invoices; processes travel claims; oversees financial records. Determines best course of action in the completion of assignments in department including setting priorities. Serves as clerk and maintains official files of minutes, agendas and resolutions of Mohave County commissions and committees supported by the Department; prepares and distributes notices, agendas and supplementary materials, schedules facilities and audio-visual equipment, prepares transcribed minutes and follow-up actions, and video or audio recordings of meetings. Creates and processes letters, newsletters, e-mails, and other documents independently for the department head; provides effective oral and written communication, and maintains relationships with office staff serving the Board of Supervisors, the Clerk of the Board of Supervisors, members of the County commissions and committees supported by the department, other county offices, outside agencies, the public, and the news media; assists in preparing news releases and communication bulletins regarding department activities; edits letters, performance reports, newsletters and any related publications for the department. Instructs personnel on County and departmental personnel rules, policies, and procedures; serves as departmental liaison to County human resources; maintains strict confidentiality of personnel information processed as part of regular departmental business. Completes performance evaluations; may make hiring recommendations; recommends disciplinary actions; approves vacations and time off; prepares work schedules and assignments; supervises the activities of assigned personnel; audits files and monitors reports and recordkeeping activities filed by assigned personnel for completeness, accuracy, and adherence to and ensuring compliance to policies, procedures, rules and regulations of department; instructs personnel on departmental policies, procedures and techniques; and provides training. Assists and instructs assigned personnel in the resolution of difficult problems and situations. Assists general public in the resolution of difficult problems and situations. Assists in and coordinates activities and programs with other county departments. Prepares, complete, accurate and timely reports, records and logs. May perform any duties and responsibilities of department as required. Communicates and acts in a professional manner with the public, co-workers, and work contacts. As assigned to Central Services ( may include any and/or all of the essential functions above) : Supervises Central Services Division with county-wide surplus and materials management, telecommunications, and mail distribution, which includes switchboard operation, cell phone plan management, cell phone technical support coordination, postage application and tracking, surplus auction, shipping and receiving, mail and package distribution, and internal cost allocations. Serves as back-up for Central Services Division. Supervises the County cell phones working directly or indirectly with contracted vendor to activate, deactivate, and troubleshoot mobile service issues. Assists customers in determining the most appropriate mail service for their needs and to maximize postage discounts. Solve problems such as tracking lost mail, researching incorrectly addressed mail and redirecting it to the appropriate party, and working with customers and vendors to resolve issues. Serves as liaison with vendor(s) in determining upgrades and repairs and ensures all mail distribution equipment is appropriately supplied by vendor(s) in accordance with contract(s). Troubleshoots and coordinates with vendor(s) regarding basic repair issues, as appropriate. Coordinates inside and outside courier operations which includes determining the locations and frequencies to be included in routes. Operates and instructs staff in the use of mail equipment including high-tech inserter, computerized postage meter with scale and bar code reader, and an automatic bundling and inserting machine. Reviews reports on mail distribution activities including mail processed and financial reports to ensure accuracy and adjust, as needed, which require intermediate analytical application. Develop and manage the Procurement / Central Services Budget in conjunction with the Director, may review and approve expenditures, tracks actual expenditures. Prepares detailed financial and statistical reports, long-range planning documents, and other reports or documents as needed. Generates, maintains, and prepares all Procurement / Central Services financial reports required for the Finance Department, audits and any other financial/budget reports required by outside agencies. Act as fiscal liaison between the Department and other County departments. Schedule travel and training for Contracting and Central Services Divisions as needed. Evaluates operations and makes recommendations for efficient central service processing methods. Witnesses and documents formal bid openings. Assists vendors with vendor registration and maintains phone, mail, contact with vendors and their representatives. Reviews and files Department requests for Board of Supervisors actions, including resolution adoption; acts as Department liaison to the Clerk of the Board. SECONDARY JOB FUNCTIONS Performs related work as required. Performs special assignments as requested. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications High School Diploma/GED (General Education Degree). Three (3) years progressively responsible experience in the performance of advanced/specialized level work as an Office Assistant Senior or Office Specialist in assigned or related department or three (3) years progressively responsible advanced level clerical/technician work experience specific or related to assigned department. One (1) year first line supervisory experience. OR an equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications. SPECIAL JOB REQUIREMENT Must possess a valid driver’s license for operation of motor vehicles on Arizona roads at the start of employment and maintain said license while employed in this position. Provide acceptable driving history at no cost to the County. A requirement of proficiency to type 60 words per minute (wpm) may be necessary. PREFERRED SPECIAL REQUIREMENT "AS ASSIGNED TO CENTRAL SERVICES" Bachelor’s degree in Public Administration, Business Administration, Financial Management, or a closely related field. Knowledge, Skills & Abilities Knowledge of: Administrative rules and regulations and the policies and procedures of federal, state and county requirements utilized in the assigned department. Organization of the department. Modern office practices, procedures, and equipment. Index and filing systems. General finance and accounting principles. Effective telephone and audio/visual conferencing techniques. English, grammar, punctuation, and spelling. Principles of Internet research. MS Word, Excel, and PowerPoint software applications; Adobe Acrobat software; database software; Internet social media for news releases; e-mail, calendar, and task scheduling software applications. Mohave County Personnel Policies and Procedures, and Department Regulation. Skill in: Courtesy and tact in dealing with the public and public officials. Mathematics to perform calculations and general accounting procedures. Principles and practices of leadership, supervision, and training. Effectively operating modern office machines as necessary to include typewriters, calculators, copiers, fax machines, Internet enabled telephones, audio/video conferencing equipment and skill in utilizing computer hardware and software including personal computers, tablets, handheld computers, and scanners. Establishing and maintaining effective file systems. Performing research and compile information from a variety of sources. Ability to: Exhibit and instruct strong customer-service skills and strong team orientation. Set priorities, assign, schedule, train, supervise, audit, and evaluate work activities and to persuade assigned personnel effectively. Understand, interpret, and apply pertinent federal, state and local rules, regulations, procedures and policies of assigned department. Maintain confidentiality of privileged and sensitive information. Work independently. Perform and coordinate department purchases and expense reconciliation, research and implement methods to save costs, interpret financial data, estimate expenses, and prepare and track budgets. Hold staff meetings and collaborate with other departments to facilitate efficient work flow. Develop appropriate, effective, and efficient methods of completing assignments. Follow complex oral and written instructions and communicate clearly and concisely, both orally and in writing. Establish and maintain cooperative working relationships with those contacted in the course of work. Prepare clear, concise, grammatically correct (including punctuation and spelling), letters, memos, minutes, and other written documents. Exercise independent thinking and good judgment. Comply with Mohave County Personnel Policies and Procedures, and Department Regulations. Perform the essential functions of the job specifications with or without a reasonable accommodation.
Mar 08, 2024
Full Time
Job Summary The Mohave County Office of Procurement is currently recruiting for an Administrative and Central Services Supervisor in Kingman, AZ. The typical hiring salary is $22.58 - $27.78 - DOQ *Current pay range is under review in the upcoming 24-25 Fiscal Year* Performs secondary line supervisory work involved in maintaining the administrative, business and clerically oriented processes of a large office staff within a major department that performs a wide variety of clerical functions. Positions are responsible to a department director or staff level manager/administrator for maintaining the administrative, business and clerically oriented processes of the department. Positions have full supervisory responsibility, independently develop, and implement new procedures and have a major impact on the department's budget and planning processes. Positions assist in establishing office policies and set standards for the interpretation and application of departmental policies as they apply to the office functions. This class is also distinguished because of the level of work it supervises, the responsibility for a number of separate functions, the complexity and impact of the functions, the size and level of the organization and in that it reports directly to a department director or staff level manager/administrator. REPORTS TO Work is performed independently under general direction of a department director or staff level manager/administrator. The employee is expected to exercise initiative and independent judgment in accordance and ensuring compliance with established procedures and regulations. SUPERVISION EXERCISED Directly exercises immediate to general supervision over an assigned staff. Essential Job Functions Supervises, coordinates, directs and participates in the activities of assigned department. Supervises, coordinates and performs a variety of administrative staff work such as: scheduling; maintaining records; reviewing departmental records to ensure compliance to regulations and procedures; assisting in the development and implementation of new or revised procedures; policies and training methods for department; responding to requests for information or services; performing related administrative, planning and research activities; and preparing correspondence, reports, statistical information and may prepare budget materials for budget development and planning. Monitors designated budgets and expenditures, reviews for accuracy, and makes adjustments and revisions as directed; prepares purchase orders and supply requisitions; may monitor receipt of materials and invoices; processes travel claims; oversees financial records. Determines best course of action in the completion of assignments in department including setting priorities. Serves as clerk and maintains official files of minutes, agendas and resolutions of Mohave County commissions and committees supported by the Department; prepares and distributes notices, agendas and supplementary materials, schedules facilities and audio-visual equipment, prepares transcribed minutes and follow-up actions, and video or audio recordings of meetings. Creates and processes letters, newsletters, e-mails, and other documents independently for the department head; provides effective oral and written communication, and maintains relationships with office staff serving the Board of Supervisors, the Clerk of the Board of Supervisors, members of the County commissions and committees supported by the department, other county offices, outside agencies, the public, and the news media; assists in preparing news releases and communication bulletins regarding department activities; edits letters, performance reports, newsletters and any related publications for the department. Instructs personnel on County and departmental personnel rules, policies, and procedures; serves as departmental liaison to County human resources; maintains strict confidentiality of personnel information processed as part of regular departmental business. Completes performance evaluations; may make hiring recommendations; recommends disciplinary actions; approves vacations and time off; prepares work schedules and assignments; supervises the activities of assigned personnel; audits files and monitors reports and recordkeeping activities filed by assigned personnel for completeness, accuracy, and adherence to and ensuring compliance to policies, procedures, rules and regulations of department; instructs personnel on departmental policies, procedures and techniques; and provides training. Assists and instructs assigned personnel in the resolution of difficult problems and situations. Assists general public in the resolution of difficult problems and situations. Assists in and coordinates activities and programs with other county departments. Prepares, complete, accurate and timely reports, records and logs. May perform any duties and responsibilities of department as required. Communicates and acts in a professional manner with the public, co-workers, and work contacts. As assigned to Central Services ( may include any and/or all of the essential functions above) : Supervises Central Services Division with county-wide surplus and materials management, telecommunications, and mail distribution, which includes switchboard operation, cell phone plan management, cell phone technical support coordination, postage application and tracking, surplus auction, shipping and receiving, mail and package distribution, and internal cost allocations. Serves as back-up for Central Services Division. Supervises the County cell phones working directly or indirectly with contracted vendor to activate, deactivate, and troubleshoot mobile service issues. Assists customers in determining the most appropriate mail service for their needs and to maximize postage discounts. Solve problems such as tracking lost mail, researching incorrectly addressed mail and redirecting it to the appropriate party, and working with customers and vendors to resolve issues. Serves as liaison with vendor(s) in determining upgrades and repairs and ensures all mail distribution equipment is appropriately supplied by vendor(s) in accordance with contract(s). Troubleshoots and coordinates with vendor(s) regarding basic repair issues, as appropriate. Coordinates inside and outside courier operations which includes determining the locations and frequencies to be included in routes. Operates and instructs staff in the use of mail equipment including high-tech inserter, computerized postage meter with scale and bar code reader, and an automatic bundling and inserting machine. Reviews reports on mail distribution activities including mail processed and financial reports to ensure accuracy and adjust, as needed, which require intermediate analytical application. Develop and manage the Procurement / Central Services Budget in conjunction with the Director, may review and approve expenditures, tracks actual expenditures. Prepares detailed financial and statistical reports, long-range planning documents, and other reports or documents as needed. Generates, maintains, and prepares all Procurement / Central Services financial reports required for the Finance Department, audits and any other financial/budget reports required by outside agencies. Act as fiscal liaison between the Department and other County departments. Schedule travel and training for Contracting and Central Services Divisions as needed. Evaluates operations and makes recommendations for efficient central service processing methods. Witnesses and documents formal bid openings. Assists vendors with vendor registration and maintains phone, mail, contact with vendors and their representatives. Reviews and files Department requests for Board of Supervisors actions, including resolution adoption; acts as Department liaison to the Clerk of the Board. SECONDARY JOB FUNCTIONS Performs related work as required. Performs special assignments as requested. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications High School Diploma/GED (General Education Degree). Three (3) years progressively responsible experience in the performance of advanced/specialized level work as an Office Assistant Senior or Office Specialist in assigned or related department or three (3) years progressively responsible advanced level clerical/technician work experience specific or related to assigned department. One (1) year first line supervisory experience. OR an equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications. SPECIAL JOB REQUIREMENT Must possess a valid driver’s license for operation of motor vehicles on Arizona roads at the start of employment and maintain said license while employed in this position. Provide acceptable driving history at no cost to the County. A requirement of proficiency to type 60 words per minute (wpm) may be necessary. PREFERRED SPECIAL REQUIREMENT "AS ASSIGNED TO CENTRAL SERVICES" Bachelor’s degree in Public Administration, Business Administration, Financial Management, or a closely related field. Knowledge, Skills & Abilities Knowledge of: Administrative rules and regulations and the policies and procedures of federal, state and county requirements utilized in the assigned department. Organization of the department. Modern office practices, procedures, and equipment. Index and filing systems. General finance and accounting principles. Effective telephone and audio/visual conferencing techniques. English, grammar, punctuation, and spelling. Principles of Internet research. MS Word, Excel, and PowerPoint software applications; Adobe Acrobat software; database software; Internet social media for news releases; e-mail, calendar, and task scheduling software applications. Mohave County Personnel Policies and Procedures, and Department Regulation. Skill in: Courtesy and tact in dealing with the public and public officials. Mathematics to perform calculations and general accounting procedures. Principles and practices of leadership, supervision, and training. Effectively operating modern office machines as necessary to include typewriters, calculators, copiers, fax machines, Internet enabled telephones, audio/video conferencing equipment and skill in utilizing computer hardware and software including personal computers, tablets, handheld computers, and scanners. Establishing and maintaining effective file systems. Performing research and compile information from a variety of sources. Ability to: Exhibit and instruct strong customer-service skills and strong team orientation. Set priorities, assign, schedule, train, supervise, audit, and evaluate work activities and to persuade assigned personnel effectively. Understand, interpret, and apply pertinent federal, state and local rules, regulations, procedures and policies of assigned department. Maintain confidentiality of privileged and sensitive information. Work independently. Perform and coordinate department purchases and expense reconciliation, research and implement methods to save costs, interpret financial data, estimate expenses, and prepare and track budgets. Hold staff meetings and collaborate with other departments to facilitate efficient work flow. Develop appropriate, effective, and efficient methods of completing assignments. Follow complex oral and written instructions and communicate clearly and concisely, both orally and in writing. Establish and maintain cooperative working relationships with those contacted in the course of work. Prepare clear, concise, grammatically correct (including punctuation and spelling), letters, memos, minutes, and other written documents. Exercise independent thinking and good judgment. Comply with Mohave County Personnel Policies and Procedures, and Department Regulations. Perform the essential functions of the job specifications with or without a reasonable accommodation.
City of McKinney, TX
McKinney, Texas, United States
Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION Under general supervision by the Chief Building Official, the purpose of the position is to ensure compliance of the City and State Building Codes. Employees in this classification perform skilled level work. Position is responsible for inspecting and certifying new, existing, and altered buildings and structures. Performs related work as required. GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. Essential Functions/Knowledge, Skills, & Abilities ESSENTIAL DUTIES AND RESPONSIBILITIES Inspects new and existing residence, business, commercial and other buildings and structure for conformance with safety and other requirements of national, state and local codes. Inspects multi-family new and existing structures to ensure conformance with safety and other requirements of national, state and local codes. Drive to and from destinations as assigned by Supervisor. Administers and interprets applicable sections of the City's Code of Ordinances. Responds to concerns and inquiries from the general public, contractors, engineers, and other entities on all aspects of building inspection, to include plumbing, structural, mechanical, fire and electrical codes. Enters inspection results in computer data base and answers phone calls regarding inspections. Utilizes computer and VRU system to maintain and track inspection records. Performs related work as required. Comply with all written City policies and procedures. Adhere to assigned work schedule as outlined in City and department attendance policies and procedures. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City's core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Requires the ability to review, classify, categorize, prioritize, and/or analyze data and/or information. Includes exercising discretion in determining data classification, and in referencing such analysis to established standards for the purpose of recognizing actual or probable interactive effects and relationships. Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions. Requires the ability to utilize a variety of advisory data and information, such as building, plumbing, electrical, mechanical codes, the City Ordinances, and architectural drawings. Requires the ability to perform mathematical operations involving basic algebraic principles and formulas, and basic geometric principles and calculations. Requires ability to apply principles of rational systems. Ability to interpret instructions furnished in written, oral, diagrammatic, or schedule form. Ability to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives. Requires the ability to exercise judgment, decisiveness and creativity in situations involving a variety of generally pre-defined duties which are often characterized by frequent change. Requires the ability to perform coordinated movements involving climbing and walking over uneven surfaces, placing and turning motions, such as utilizing a screw and nut driver, circuit tester, level, tape measure, water meter key, and operating a vehicle. Meet the City driving standards and the ability to pass a background check and drug screen. The ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of change. Communicate effectively both orally and in writing. Required Qualifications MINIMUM QUALIFICATION High school diploma or GED. Five (5) years previous related experience with training that includes two (2) years in the construction field. Possession of a valid Class C Texas driver's license. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. PREFERRED QUALIFICATIONS ICC Combination Inspector certification and a State Plumbing Inspector license. Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve the ability to exert heavy physical effort in heavy work, with greater emphasis on climbing and balancing, but typically also involving some combination of stooping, kneeling, crouching, and crawling, and the lifting, carrying, pushing, and/or pulling of moderately heavy objects and materials (20-50 pounds); may occasionally involve heavier objects and materials (up to 100 pounds). Some tasks require visual and odor perception and discrimination. WORK ENVIRONMENT There is limited exposure to environmental conditions. Task may require exposure to strong odors and/or smoke, traffic hazards, extreme heat/cold or extreme weather conditions. SUPPLEMENTAL The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City offers a full complement of benefits: Health Insurance Medical, Dental, Vision Insurance Health Savings Account (HSA), Flexible Spending Medical and Childcare Account (FSA) Mental Health Care and Employee Assistance Program (EAP) City-paid and VoluntaryLifeInsurance City-paid and VoluntaryLong Term Disability Insurance Supplemental Insurance through Aflac Additional Benefits Legal Services through Legal Shield Tuition Reimbursement (up to $10,000 per year) Wellness Program (earn up to $600 per year) Retirement Texas Municipal Retirement System (TMRS) Mandatory 7% employee contribution City match 2:1 5 year vesting Retire after 20 years of service, or age 60 with 5 years of service 457(b) Deferred Compensation Plans Paid Time Off (PTO) Paid Vacation (80 hours per year for new hires; tieredincreases after 2 yrs) Sick Leave (135 hours per year for yourself and immediate family) Paid Parental Leave (80 hours for birth, adoption, or placement of a child in foser care) Ten Paid Holidays Personal Day Optional compensatory time for hourly employees Compensatory time for salaried employees For more detailed information, please see the City of McKinney's summary of benefits . Closing Date/Time: 5/6/2024 5:00 PM Central
Apr 23, 2024
Full Time
Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION Under general supervision by the Chief Building Official, the purpose of the position is to ensure compliance of the City and State Building Codes. Employees in this classification perform skilled level work. Position is responsible for inspecting and certifying new, existing, and altered buildings and structures. Performs related work as required. GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. Essential Functions/Knowledge, Skills, & Abilities ESSENTIAL DUTIES AND RESPONSIBILITIES Inspects new and existing residence, business, commercial and other buildings and structure for conformance with safety and other requirements of national, state and local codes. Inspects multi-family new and existing structures to ensure conformance with safety and other requirements of national, state and local codes. Drive to and from destinations as assigned by Supervisor. Administers and interprets applicable sections of the City's Code of Ordinances. Responds to concerns and inquiries from the general public, contractors, engineers, and other entities on all aspects of building inspection, to include plumbing, structural, mechanical, fire and electrical codes. Enters inspection results in computer data base and answers phone calls regarding inspections. Utilizes computer and VRU system to maintain and track inspection records. Performs related work as required. Comply with all written City policies and procedures. Adhere to assigned work schedule as outlined in City and department attendance policies and procedures. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City's core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Requires the ability to review, classify, categorize, prioritize, and/or analyze data and/or information. Includes exercising discretion in determining data classification, and in referencing such analysis to established standards for the purpose of recognizing actual or probable interactive effects and relationships. Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions. Requires the ability to utilize a variety of advisory data and information, such as building, plumbing, electrical, mechanical codes, the City Ordinances, and architectural drawings. Requires the ability to perform mathematical operations involving basic algebraic principles and formulas, and basic geometric principles and calculations. Requires ability to apply principles of rational systems. Ability to interpret instructions furnished in written, oral, diagrammatic, or schedule form. Ability to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives. Requires the ability to exercise judgment, decisiveness and creativity in situations involving a variety of generally pre-defined duties which are often characterized by frequent change. Requires the ability to perform coordinated movements involving climbing and walking over uneven surfaces, placing and turning motions, such as utilizing a screw and nut driver, circuit tester, level, tape measure, water meter key, and operating a vehicle. Meet the City driving standards and the ability to pass a background check and drug screen. The ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of change. Communicate effectively both orally and in writing. Required Qualifications MINIMUM QUALIFICATION High school diploma or GED. Five (5) years previous related experience with training that includes two (2) years in the construction field. Possession of a valid Class C Texas driver's license. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. PREFERRED QUALIFICATIONS ICC Combination Inspector certification and a State Plumbing Inspector license. Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve the ability to exert heavy physical effort in heavy work, with greater emphasis on climbing and balancing, but typically also involving some combination of stooping, kneeling, crouching, and crawling, and the lifting, carrying, pushing, and/or pulling of moderately heavy objects and materials (20-50 pounds); may occasionally involve heavier objects and materials (up to 100 pounds). Some tasks require visual and odor perception and discrimination. WORK ENVIRONMENT There is limited exposure to environmental conditions. Task may require exposure to strong odors and/or smoke, traffic hazards, extreme heat/cold or extreme weather conditions. SUPPLEMENTAL The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City offers a full complement of benefits: Health Insurance Medical, Dental, Vision Insurance Health Savings Account (HSA), Flexible Spending Medical and Childcare Account (FSA) Mental Health Care and Employee Assistance Program (EAP) City-paid and VoluntaryLifeInsurance City-paid and VoluntaryLong Term Disability Insurance Supplemental Insurance through Aflac Additional Benefits Legal Services through Legal Shield Tuition Reimbursement (up to $10,000 per year) Wellness Program (earn up to $600 per year) Retirement Texas Municipal Retirement System (TMRS) Mandatory 7% employee contribution City match 2:1 5 year vesting Retire after 20 years of service, or age 60 with 5 years of service 457(b) Deferred Compensation Plans Paid Time Off (PTO) Paid Vacation (80 hours per year for new hires; tieredincreases after 2 yrs) Sick Leave (135 hours per year for yourself and immediate family) Paid Parental Leave (80 hours for birth, adoption, or placement of a child in foser care) Ten Paid Holidays Personal Day Optional compensatory time for hourly employees Compensatory time for salaried employees For more detailed information, please see the City of McKinney's summary of benefits . Closing Date/Time: 5/6/2024 5:00 PM Central
CITY OF PETALUMA, CA
Petaluma, California, United States
Summary/Class Characteristics Utility Service Worker II SALARY AND BENEFITS PACKAGE SALARY RANGE (+3% COLA in July 2024 & +3% COLA in July 2025) : $63,752.00 - $77,459.20 annually FOR YOUR HEALTH AND WELL BEING: MEDICAL INSURANCE: Choice of a variety of CalPERS Health Plans. City pays ~95% of the Bay Area Kaiser premium for employee & eligible dependents; or alternative option to receive Medical Cash Back (if you have medical coverage elsewhere). Please see the 2024 Health Plan Contribution Memo . DENTAL & VISION INSURANCE: Coverage for employees & eligible family members, paid for by the City. LIFE INSURANCE: Competitive life insurance & Long-Term Disability benefits. Option to purchase additional life insurance. EMPLOYEE ASSISTANCE PROGRAM: Support and benefits, for you & eligible family members, paid for by the City. WELLNESS BENEFIT: $500 annual allowance (subject to the annual budget approval process and may change in the future) FOR YOUR FINANCIAL FUTURE: CALPERS RETIREMENT PACKAGE 2% at 60 for Classic CalPERS members 2% at 62 for PEPRA CalPERS members DEFERRED COMPENSATION PLAN: voluntary participation in your choice of three plan offerings. FOR YOUR WORK / LIFE BALANCE (annual amounts): Vacation: 80 Hours, increasing with years of service Sick Leave: 96 hours Holidays: 12 fixed days Personal Leave: 8 hours Other Exceptional Benefits: Paid Parental Leave - up to 8 weeks of paid time for qualifying family bonding Unlimited Free Bus Rides on Petaluma Transit Public Service Loan Forgiveness Program Employer For more information regarding the benefits associated with this position, please visit our website and look at the Unit 2 Memorandum of Understanding and Employee Benefits . #petalumaproud A City that Works for Everyone Our City has an enormous amount of civic pride which celebrates multiple approaches and points of view. When we say we are a City that Works for Everyone we mean everyone. To do that well, we’re creating a workforce that is inclusive and listens to the multitude of voices and views of our employees. Diversity is an integral part of our organizational identity. Inclusion is the way we treat and perceive our differences. Equity is treating all our employees fairly and acknowledging that everyone has value. This drives our innovation, motivation and connects us even closer to our community. Summary Perform duties in the installation, maintenance, and repair of water, stormwater and sewer collection systems and related facilities; clean and repair sanitary sewers and appurtenances, and utilize and operate a wide range of tools, equipment and vehicles. Class Characteristics General supervision is provided by a higher-level supervisor or manager; responsibilities may include the indirect supervision of support staff. The journey level class of the series, incumbents at this level are expected to perform the full range of duties assigned to this classification. The majority of the work is performed as a member of a crew, although specific individual assignments of a more limited nature may be performed. This class is distinguished from Utility Service Worker III in that the latter performs a broader range of skilled work, including the regular operation of heavy equipment, and may act in the lead capacity over a small crew. Duties Perform a variety of duties in the installation, maintenance, repair, and replacement of water, sewer, and stormwater systems, including mains, services, valves, meter, hydrants, pressure regulators, and related equipment and devices. Measure, cut, join, and tap steel, cast iron, asbestos, concrete, copper, and plastic water pipe. Install meter boxes, vaults and residential, industrial and commercial hydrant meters. Replace or repair meters as part of a planned maintenance program; repair large commercial meters. Locate and repair leaks and line breaks; turn water off and on as required for repair work; notify customers as necessary; disinfect and flush system after installation or repair. Assist in installing or repairing water, recycled, sewer, stormwater collection, and transmission facilities and equipment. Locate and repair leaks in the City sanitary sewer and stormwater systems; operate the camera van to locate broken and cracked sewer lines, and make necessary repairs; operate power routing and vacuum machines to clear line blockages. Replace and repair concrete and asphalt after repairs are completed. Maintain cleanliness and stock of the parts room and yard; order supplies as needed. Assist in such activities as pump repair, facility remodeling, and painting, including spray painting. Assist in installing shoring and setting up traffic control measures to maintain a safe work site; follow safety rules and regulations. Perform duties such as: install, tap, re-line, disinfect, test, and connect water mains and appurtenances; perform standby emergency response duties for after hour’s emergencies. Perform related duties as assigned. Qualifications Knowledge of: Operations and maintenance of utility systems. Operational characteristics of tools and vehicles used in utility maintenance. Use and care of standard hand and power tools. Basic mathematics. Methods and techniques of maintaining records. Basic concepts of water distribution mathematics such as; water measurements, formulas (area and volume), units and conversion factors, and water pressure. Basic concepts for utility system maintenance such as; purpose, configuration, and operation, pipe materials, water storage facilities, meters, hydrants, leak detection and repair, corrosion, flushing and cleaning, water meter testing, maintenance and repair, and maintenance of pumps and electric motors. Basic concepts for utility system operation such as water quality, sources of supply, safety and sanitation practices including disinfectants. Operational characteristics of pumps, motors and related equipment. Equipment, tools, materials, and methods used in utility system installation and maintenance and repair. Methods and techniques of operating a variety of light and heavy equipment, including backhoes, loaders, rollers, trucks and tractors. Safe work procedures and safety practices for field and underground maintenance work. Education and Experience Any combination equivalent to the education and experience likely to provide the required knowledge and abilities would be qualifying. A typical way to gain such knowledge and abilities would be: Education: Equivalent to graduation from high school. Experience: One year of water and/or sewer system experience including the installation, maintenance, and repair of underground water and/or sewer systems. Certifications/Licenses: Must obtain California Department of Health Services Grade I Water Distribution Certificate prior to advancing to Step 3 of pay range. Possession of a valid California Class C driver’s license with a satisfactory driving record. Possession of a valid California Class B driver’s license by the end of the six-month probationary period. Desirable : Possession of a California Water Environment Association Grade I Certificate. Other Requirements : Positions in these job classifications are subject to drug and alcohol testing (DOT) pursuant to Federal Law. Physical Demands and Working Environment While performing the duties of this job, the employee is frequently required to stand, walk, reach, twist, turn, kneel, bend, squat, and stoop in the performance of daily activities, and occasionally required to sit for extended periods of time. The employee is also frequently required to operate compressors, concrete saws and pavement breakers, and occasionally required to operate heavy equipment such as a backhoe, tractor, roller, and loader, and drive trucks of various sizes, on a project basis. The employee must occasionally lift and/or move up to 90 pounds. The employee is frequently required to work outdoors under varied weather conditions. While performing the duties of this job the employee is occasionally exposed to outside weather conditions, wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and vibration. The noise level in the work environment may be moderate to loud depending on working conditions. The employee will be required to work emergency overtime or off-shift hours as necessary. The City of Petaluma offers a wide-ranging, comprehensive benefit package including CalPERS retirement, medical, dental, vision, life, LTD, etc. For moreinformation regarding the benefits associated with this position, visit our website: https://cityofpetaluma.org/employee-benefits-information/ Closing Date/Time: 5/22/2024 11:59 PM Pacific
Apr 11, 2024
Full Time
Summary/Class Characteristics Utility Service Worker II SALARY AND BENEFITS PACKAGE SALARY RANGE (+3% COLA in July 2024 & +3% COLA in July 2025) : $63,752.00 - $77,459.20 annually FOR YOUR HEALTH AND WELL BEING: MEDICAL INSURANCE: Choice of a variety of CalPERS Health Plans. City pays ~95% of the Bay Area Kaiser premium for employee & eligible dependents; or alternative option to receive Medical Cash Back (if you have medical coverage elsewhere). Please see the 2024 Health Plan Contribution Memo . DENTAL & VISION INSURANCE: Coverage for employees & eligible family members, paid for by the City. LIFE INSURANCE: Competitive life insurance & Long-Term Disability benefits. Option to purchase additional life insurance. EMPLOYEE ASSISTANCE PROGRAM: Support and benefits, for you & eligible family members, paid for by the City. WELLNESS BENEFIT: $500 annual allowance (subject to the annual budget approval process and may change in the future) FOR YOUR FINANCIAL FUTURE: CALPERS RETIREMENT PACKAGE 2% at 60 for Classic CalPERS members 2% at 62 for PEPRA CalPERS members DEFERRED COMPENSATION PLAN: voluntary participation in your choice of three plan offerings. FOR YOUR WORK / LIFE BALANCE (annual amounts): Vacation: 80 Hours, increasing with years of service Sick Leave: 96 hours Holidays: 12 fixed days Personal Leave: 8 hours Other Exceptional Benefits: Paid Parental Leave - up to 8 weeks of paid time for qualifying family bonding Unlimited Free Bus Rides on Petaluma Transit Public Service Loan Forgiveness Program Employer For more information regarding the benefits associated with this position, please visit our website and look at the Unit 2 Memorandum of Understanding and Employee Benefits . #petalumaproud A City that Works for Everyone Our City has an enormous amount of civic pride which celebrates multiple approaches and points of view. When we say we are a City that Works for Everyone we mean everyone. To do that well, we’re creating a workforce that is inclusive and listens to the multitude of voices and views of our employees. Diversity is an integral part of our organizational identity. Inclusion is the way we treat and perceive our differences. Equity is treating all our employees fairly and acknowledging that everyone has value. This drives our innovation, motivation and connects us even closer to our community. Summary Perform duties in the installation, maintenance, and repair of water, stormwater and sewer collection systems and related facilities; clean and repair sanitary sewers and appurtenances, and utilize and operate a wide range of tools, equipment and vehicles. Class Characteristics General supervision is provided by a higher-level supervisor or manager; responsibilities may include the indirect supervision of support staff. The journey level class of the series, incumbents at this level are expected to perform the full range of duties assigned to this classification. The majority of the work is performed as a member of a crew, although specific individual assignments of a more limited nature may be performed. This class is distinguished from Utility Service Worker III in that the latter performs a broader range of skilled work, including the regular operation of heavy equipment, and may act in the lead capacity over a small crew. Duties Perform a variety of duties in the installation, maintenance, repair, and replacement of water, sewer, and stormwater systems, including mains, services, valves, meter, hydrants, pressure regulators, and related equipment and devices. Measure, cut, join, and tap steel, cast iron, asbestos, concrete, copper, and plastic water pipe. Install meter boxes, vaults and residential, industrial and commercial hydrant meters. Replace or repair meters as part of a planned maintenance program; repair large commercial meters. Locate and repair leaks and line breaks; turn water off and on as required for repair work; notify customers as necessary; disinfect and flush system after installation or repair. Assist in installing or repairing water, recycled, sewer, stormwater collection, and transmission facilities and equipment. Locate and repair leaks in the City sanitary sewer and stormwater systems; operate the camera van to locate broken and cracked sewer lines, and make necessary repairs; operate power routing and vacuum machines to clear line blockages. Replace and repair concrete and asphalt after repairs are completed. Maintain cleanliness and stock of the parts room and yard; order supplies as needed. Assist in such activities as pump repair, facility remodeling, and painting, including spray painting. Assist in installing shoring and setting up traffic control measures to maintain a safe work site; follow safety rules and regulations. Perform duties such as: install, tap, re-line, disinfect, test, and connect water mains and appurtenances; perform standby emergency response duties for after hour’s emergencies. Perform related duties as assigned. Qualifications Knowledge of: Operations and maintenance of utility systems. Operational characteristics of tools and vehicles used in utility maintenance. Use and care of standard hand and power tools. Basic mathematics. Methods and techniques of maintaining records. Basic concepts of water distribution mathematics such as; water measurements, formulas (area and volume), units and conversion factors, and water pressure. Basic concepts for utility system maintenance such as; purpose, configuration, and operation, pipe materials, water storage facilities, meters, hydrants, leak detection and repair, corrosion, flushing and cleaning, water meter testing, maintenance and repair, and maintenance of pumps and electric motors. Basic concepts for utility system operation such as water quality, sources of supply, safety and sanitation practices including disinfectants. Operational characteristics of pumps, motors and related equipment. Equipment, tools, materials, and methods used in utility system installation and maintenance and repair. Methods and techniques of operating a variety of light and heavy equipment, including backhoes, loaders, rollers, trucks and tractors. Safe work procedures and safety practices for field and underground maintenance work. Education and Experience Any combination equivalent to the education and experience likely to provide the required knowledge and abilities would be qualifying. A typical way to gain such knowledge and abilities would be: Education: Equivalent to graduation from high school. Experience: One year of water and/or sewer system experience including the installation, maintenance, and repair of underground water and/or sewer systems. Certifications/Licenses: Must obtain California Department of Health Services Grade I Water Distribution Certificate prior to advancing to Step 3 of pay range. Possession of a valid California Class C driver’s license with a satisfactory driving record. Possession of a valid California Class B driver’s license by the end of the six-month probationary period. Desirable : Possession of a California Water Environment Association Grade I Certificate. Other Requirements : Positions in these job classifications are subject to drug and alcohol testing (DOT) pursuant to Federal Law. Physical Demands and Working Environment While performing the duties of this job, the employee is frequently required to stand, walk, reach, twist, turn, kneel, bend, squat, and stoop in the performance of daily activities, and occasionally required to sit for extended periods of time. The employee is also frequently required to operate compressors, concrete saws and pavement breakers, and occasionally required to operate heavy equipment such as a backhoe, tractor, roller, and loader, and drive trucks of various sizes, on a project basis. The employee must occasionally lift and/or move up to 90 pounds. The employee is frequently required to work outdoors under varied weather conditions. While performing the duties of this job the employee is occasionally exposed to outside weather conditions, wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and vibration. The noise level in the work environment may be moderate to loud depending on working conditions. The employee will be required to work emergency overtime or off-shift hours as necessary. The City of Petaluma offers a wide-ranging, comprehensive benefit package including CalPERS retirement, medical, dental, vision, life, LTD, etc. For moreinformation regarding the benefits associated with this position, visit our website: https://cityofpetaluma.org/employee-benefits-information/ Closing Date/Time: 5/22/2024 11:59 PM Pacific
Announcement Number: 47006 Open to all qualified persons. Posted 04/09/2024 Close Date: 04/30/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 7 Days 18 Hrs 45 Mins The Position Park Rangers (Commissioned) participate in operations, law enforcement, resource management, interpretation and maintenance activities at an assigned State park. Incumbents perform in a trainee capacity and acquire the knowledge, skills and abilities required in this occupation. As a Park Ranger at the breathtaking Walker River State Recreation Area, you'll be at the forefront of excitement and action, assisting the Park Supervisor in managing not just one, but a whole array of incredible units within the park. Picture yourself immersed in the majestic landscapes of the Pitchfork, Rafter Seven, Flying M, and Nine Mile ranches. Your primary duty station will be the historic and stunning Flying M Ranch, 9 Mile Ranch, and The Elbow. You will be supervising a dynamic team of seasonal staff, managing a diverse range of natural and historical resources, and diving headfirst into both fieldwork and administrative duties. You will be working varied hours and shifts, braving the elements in true ranger fashion, and even serving as a State Park peace officer, handling everything from citations to emergency situations. You'll also have some hands-on work from grounds maintenance to custodial duties, fee collection to interpretive programs, and even minor facility repairs. You will be providing your expertise in land management, recreation, and administration to ensure the smooth operation of the park, making crucial decisions about resources, training, and facilities, all while mentoring and guiding your dedicated team every step of the way. Park residency is required in the provided housing at this duty location. The Park is located approximately 10 miles from Yerington, NV. Incumbents have the opportunity to progress to a Park Ranger II after one year. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** MAY CLOSE WITHOUT FURTHER NOTICE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-13_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university with a major or minor in park management, outdoor recreation management, ecology, forestry, biology, agriculture, education, natural or environmental sciences, horticulture, history/folklore, wildlife management, museum management, park interpretation, business or public administration, criminal justice, or related field; OR two years of experience which provided experience in organizing, overseeing and performing park maintenance, interpretive programming, visitor services, and resource management duties; OR one year of experience as a Park Ranger Technician III in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes Applicants must meet minimum standards for appointment as a peace officer as established in the Nevada Revised Statutes and Nevada Administrative Code. Candidates may be required to submit to a background check and physical agility examination prior to appointment. Incumbents must complete a P.O.S.T. academy within 18 months of appointment. The physical agility exam consists of: a) Vertical jump of no less than 14 inches; b) The Illinois Agility Run in 19.5 seconds or less; c) complete not less than 30 sit-ups in 1 minute; d) complete not less than 23 consecutive push-ups; e) 300 meter run in 68 seconds or less; f) 1.5 mile run/walk in 16 minutes and 57 seconds or less; g) lift and carry a 70-90 pound bag of cement/sand from the ground and carry 10 feet to tailgate of a standard pick-up truck and then return, repeated three times; h) 100 yard swim in 5 minutes. Special Requirements Positions are subject to call back and must work various hours and/or shifts. Positions require statewide travel. Positions require work on evenings, weekends, and/or holidays. As part of the selection process, the Division of State Parks requires; a) Physical agility exam; b) Comprehensive background investigation which will include a urinalysis, polygraph and a psychological examination; c) Physical examination. This cost will be covered by the hiring agency. A valid driver's license is required at the time of appointment and as a condition of continued employment. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Apr 10, 2024
Full Time
Announcement Number: 47006 Open to all qualified persons. Posted 04/09/2024 Close Date: 04/30/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 7 Days 18 Hrs 45 Mins The Position Park Rangers (Commissioned) participate in operations, law enforcement, resource management, interpretation and maintenance activities at an assigned State park. Incumbents perform in a trainee capacity and acquire the knowledge, skills and abilities required in this occupation. As a Park Ranger at the breathtaking Walker River State Recreation Area, you'll be at the forefront of excitement and action, assisting the Park Supervisor in managing not just one, but a whole array of incredible units within the park. Picture yourself immersed in the majestic landscapes of the Pitchfork, Rafter Seven, Flying M, and Nine Mile ranches. Your primary duty station will be the historic and stunning Flying M Ranch, 9 Mile Ranch, and The Elbow. You will be supervising a dynamic team of seasonal staff, managing a diverse range of natural and historical resources, and diving headfirst into both fieldwork and administrative duties. You will be working varied hours and shifts, braving the elements in true ranger fashion, and even serving as a State Park peace officer, handling everything from citations to emergency situations. You'll also have some hands-on work from grounds maintenance to custodial duties, fee collection to interpretive programs, and even minor facility repairs. You will be providing your expertise in land management, recreation, and administration to ensure the smooth operation of the park, making crucial decisions about resources, training, and facilities, all while mentoring and guiding your dedicated team every step of the way. Park residency is required in the provided housing at this duty location. The Park is located approximately 10 miles from Yerington, NV. Incumbents have the opportunity to progress to a Park Ranger II after one year. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** MAY CLOSE WITHOUT FURTHER NOTICE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-13_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university with a major or minor in park management, outdoor recreation management, ecology, forestry, biology, agriculture, education, natural or environmental sciences, horticulture, history/folklore, wildlife management, museum management, park interpretation, business or public administration, criminal justice, or related field; OR two years of experience which provided experience in organizing, overseeing and performing park maintenance, interpretive programming, visitor services, and resource management duties; OR one year of experience as a Park Ranger Technician III in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes Applicants must meet minimum standards for appointment as a peace officer as established in the Nevada Revised Statutes and Nevada Administrative Code. Candidates may be required to submit to a background check and physical agility examination prior to appointment. Incumbents must complete a P.O.S.T. academy within 18 months of appointment. The physical agility exam consists of: a) Vertical jump of no less than 14 inches; b) The Illinois Agility Run in 19.5 seconds or less; c) complete not less than 30 sit-ups in 1 minute; d) complete not less than 23 consecutive push-ups; e) 300 meter run in 68 seconds or less; f) 1.5 mile run/walk in 16 minutes and 57 seconds or less; g) lift and carry a 70-90 pound bag of cement/sand from the ground and carry 10 feet to tailgate of a standard pick-up truck and then return, repeated three times; h) 100 yard swim in 5 minutes. Special Requirements Positions are subject to call back and must work various hours and/or shifts. Positions require statewide travel. Positions require work on evenings, weekends, and/or holidays. As part of the selection process, the Division of State Parks requires; a) Physical agility exam; b) Comprehensive background investigation which will include a urinalysis, polygraph and a psychological examination; c) Physical examination. This cost will be covered by the hiring agency. A valid driver's license is required at the time of appointment and as a condition of continued employment. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204