Alameda County
Pleasanton, California, United States
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Applications must be in the possession of the Human Resources Services Department by 5:00 p.m. on the Last Day for filing. Applications will only be accepted on-line. Languages: QUALIFIED BILINGUAL PERSONS WHO SPEAK ENGLISH AND ARE ALSO FLUENT IN SPANISH, CHINESE, VIETNAMESE, CAMBODIAN, LAOTIAN, KOREAN, MIEN, TAGALOG, AMHARIC, FARSI, DARI, TIGRINYA, RUSSIAN, ROMANIAN OR SIGN LANGUAGE ARE ESPECIALLY ENCOURAGED TO APPLY. THERE IS AN ADDITIONAL BIWEEKLY COMPENSATION FOR PERSONS IN POSITIONS DESIGNATED BILINGUAL. Qualified candidates may be tested to demonstrate language proficiency. DESCRIPTION THE AGENCY Alameda County Department of Child Support Services (ACCSS) believes that all parents should be fully engaged in supporting the wellbeing of their children. To meet our Vision, ACCSS is committed to serving the children and families of Alameda County in ways that are innovative, responsive, efficient, compassionate and in tune with the rich diversity of our community. Our customers are mothers, fathers, caregivers, children, community partners and the residents of Alameda County. ACCSS’s core business is to provide assistance to families through establishment of parentage, the establishment of child support orders for monetary and medical support, and through the enforcement of child support orders. To carry out this Mission, our employees are dedicated and talented people who leverage their skills and passion for public service to meet customer needs. Through coordinated efforts and collaboration with community partners, ACCSS collects and distributes important child support, enhancing self-efficiency and the well-being of families throughout Alameda County. Alameda Child Support Services’ culture and business operations are shaped by the following key principles: Family Focused : Partner with families to eliminate barriers to providing reliable child support to their children. Dynamic Workforce : Attract, retain, and develop a highly skilled and engaged workforce. Operational Excellence : Focus on the highest level of performance and efficiency in our service delivery. Innovation : Meet the needs of families through creative solutions. Collaboration : Partner with the community to create an ecosystem of support services. For more information about Alameda County Child Support Services, click HERE . For more information about the State of CA Child Support, click HERE . THE POSITION: Under general supervision, Lead Customer Service Representative acts as lead and provide first line customer service in a high volume, public contact environment; investigate and resolve escalated customer service inquiries and calls from the general public; review work in progress; assist in writing procedures for review by the Customer Service Supervisor; participate in the training and evaluation of customer service staff; and perform related duties as required. This is the specialized/advanced journey level classification in the Child Support Customer Service Representative series located in the Alameda County of Child Support Services (ACCSS). Positions allocated to this classification are primarily responsible for providing lead support to customer service representative staff and the Customer Service Supervisor within the division. This classification is distinguished from the higher-level classification of Customer Service Supervisor in that the latter functions as a first-line supervisor over customer service representatives and leads, and related support staff, while the former functions as a lead classification. For more detailed information about the job classification, please visit: Lead Customer Service Representative (#1155) MINIMUM QUALIFICATIONS EITHER I Experience : The equivalent of six months of full-time experience in the classification of Child Support Assistant I or Customer Service Representative in the Alameda County classified service. OR II Experience : The equivalent of two years of full-time experience in a high-volume customer service call center or high-volume customer contact environment, including experience with online or chat, one year of which must have included lead responsibility. OR III Experience : Any combination of training, education, or experience which would provide an applicant with the required knowledge, skills, and abilities listed below. Substitution : A bachelor’s degree from an accredited college or university may be substituted for six (6) months of the required experience in patterns II and III above. Special Requirements : A thorough pre-employment background investigation, including fingerprinting, will be conducted for all candidates who have accepted a conditional offer of employment to ensure they are suitable for Child Support related work. A felony conviction may be disqualifying. Upon employment, subsequent background investigations will be conducted on a periodic basis to determine ongoing suitability for Child Support related work. NOTE : The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS Knowledge of : Customer service principles and models, including techniques and practices for providing effective customer service in challenging situations to individuals from various social-economic and ethnic groups. Lead work and staff development techniques and practices. Automated systems capability and applications; modern office practices and procedures, including the use of standard computer programs such as Microsoft Word, Excel, and Outlook. Customer contact technology through a variety of communication channels, including but not limited to in-person, over the telephone, and through remote services and written correspondence. Business arithmetic. Laws, regulations, and codes governing the access to, and use of, confidential information and legal documents. Legal terminology applicable to child support documents. Modern customer contact center technology. Techniques and practices for effectively managing interactions with disruptive and confrontational individuals. Ability to : Perform multiple tasks simultaneously. Interpret, apply, and explain complex rules, policies, and procedures to others and answer a variety of questions related to department programs and processes. Exercise sound judgment when prioritizing, organizing, assigning, and monitoring operations and workload. Adopt and implement customer service models/philosophy; assist in the development and delivery of customer service-related training. Perform keyboarding and data entry with accuracy and efficiency. Use a multi-line, call center, and phone system. Establish and maintain effective working relationships with staff, peers, other agencies, and the public. Maintain confidentiality. Learn and apply specific operations and procedures of the job. Give effective feedback to coach and encourage customer service representatives to perform at their best. Contribute to the overall team effort to meet and exceed team performance goals (this includes quantitative and qualitative goals which are set by the department). Prioritize work to meet individual and team goals. Respond to customer inquiries within established turnaround times. Evaluate inquiries and offer appropriate solutions. Listen, understand, follow, and communicate oral and written directions and apply them effectively in a variety of situations. Use sound judgment when evaluating a wide variety of information and choose the best solution from several options; initiate appropriate actions within prescribed guidelines. Communicate effectively orally and in writing. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process; An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. ** CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. ** We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN: Deadline for Filing: 5:00:00 p.m., Friday April 26, 2024 Review of Minimum Qualifications: May 3, 2024 Virtual Civil Service Pre-Recorded Oral Examination *: week of June 3, 2024 TENTATIVE SELECTION PLAN: Departmental Hiring Interviews: TBD *The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com , @acgov.org , Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.org are routed to an unmonitored mailbox. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied. Rosario Jones | Human Resources Analyst Human Resource Services, County of Alameda 510-891-5737 | Email: Rosario.Jones@acgov.org www.acgov.org/hrs Disaster Service Worker All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. Equal Employment Opportunity Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 4/26/2024 5:00:00 PM
Apr 02, 2024
Full Time
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Applications must be in the possession of the Human Resources Services Department by 5:00 p.m. on the Last Day for filing. Applications will only be accepted on-line. Languages: QUALIFIED BILINGUAL PERSONS WHO SPEAK ENGLISH AND ARE ALSO FLUENT IN SPANISH, CHINESE, VIETNAMESE, CAMBODIAN, LAOTIAN, KOREAN, MIEN, TAGALOG, AMHARIC, FARSI, DARI, TIGRINYA, RUSSIAN, ROMANIAN OR SIGN LANGUAGE ARE ESPECIALLY ENCOURAGED TO APPLY. THERE IS AN ADDITIONAL BIWEEKLY COMPENSATION FOR PERSONS IN POSITIONS DESIGNATED BILINGUAL. Qualified candidates may be tested to demonstrate language proficiency. DESCRIPTION THE AGENCY Alameda County Department of Child Support Services (ACCSS) believes that all parents should be fully engaged in supporting the wellbeing of their children. To meet our Vision, ACCSS is committed to serving the children and families of Alameda County in ways that are innovative, responsive, efficient, compassionate and in tune with the rich diversity of our community. Our customers are mothers, fathers, caregivers, children, community partners and the residents of Alameda County. ACCSS’s core business is to provide assistance to families through establishment of parentage, the establishment of child support orders for monetary and medical support, and through the enforcement of child support orders. To carry out this Mission, our employees are dedicated and talented people who leverage their skills and passion for public service to meet customer needs. Through coordinated efforts and collaboration with community partners, ACCSS collects and distributes important child support, enhancing self-efficiency and the well-being of families throughout Alameda County. Alameda Child Support Services’ culture and business operations are shaped by the following key principles: Family Focused : Partner with families to eliminate barriers to providing reliable child support to their children. Dynamic Workforce : Attract, retain, and develop a highly skilled and engaged workforce. Operational Excellence : Focus on the highest level of performance and efficiency in our service delivery. Innovation : Meet the needs of families through creative solutions. Collaboration : Partner with the community to create an ecosystem of support services. For more information about Alameda County Child Support Services, click HERE . For more information about the State of CA Child Support, click HERE . THE POSITION: Under general supervision, Lead Customer Service Representative acts as lead and provide first line customer service in a high volume, public contact environment; investigate and resolve escalated customer service inquiries and calls from the general public; review work in progress; assist in writing procedures for review by the Customer Service Supervisor; participate in the training and evaluation of customer service staff; and perform related duties as required. This is the specialized/advanced journey level classification in the Child Support Customer Service Representative series located in the Alameda County of Child Support Services (ACCSS). Positions allocated to this classification are primarily responsible for providing lead support to customer service representative staff and the Customer Service Supervisor within the division. This classification is distinguished from the higher-level classification of Customer Service Supervisor in that the latter functions as a first-line supervisor over customer service representatives and leads, and related support staff, while the former functions as a lead classification. For more detailed information about the job classification, please visit: Lead Customer Service Representative (#1155) MINIMUM QUALIFICATIONS EITHER I Experience : The equivalent of six months of full-time experience in the classification of Child Support Assistant I or Customer Service Representative in the Alameda County classified service. OR II Experience : The equivalent of two years of full-time experience in a high-volume customer service call center or high-volume customer contact environment, including experience with online or chat, one year of which must have included lead responsibility. OR III Experience : Any combination of training, education, or experience which would provide an applicant with the required knowledge, skills, and abilities listed below. Substitution : A bachelor’s degree from an accredited college or university may be substituted for six (6) months of the required experience in patterns II and III above. Special Requirements : A thorough pre-employment background investigation, including fingerprinting, will be conducted for all candidates who have accepted a conditional offer of employment to ensure they are suitable for Child Support related work. A felony conviction may be disqualifying. Upon employment, subsequent background investigations will be conducted on a periodic basis to determine ongoing suitability for Child Support related work. NOTE : The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS Knowledge of : Customer service principles and models, including techniques and practices for providing effective customer service in challenging situations to individuals from various social-economic and ethnic groups. Lead work and staff development techniques and practices. Automated systems capability and applications; modern office practices and procedures, including the use of standard computer programs such as Microsoft Word, Excel, and Outlook. Customer contact technology through a variety of communication channels, including but not limited to in-person, over the telephone, and through remote services and written correspondence. Business arithmetic. Laws, regulations, and codes governing the access to, and use of, confidential information and legal documents. Legal terminology applicable to child support documents. Modern customer contact center technology. Techniques and practices for effectively managing interactions with disruptive and confrontational individuals. Ability to : Perform multiple tasks simultaneously. Interpret, apply, and explain complex rules, policies, and procedures to others and answer a variety of questions related to department programs and processes. Exercise sound judgment when prioritizing, organizing, assigning, and monitoring operations and workload. Adopt and implement customer service models/philosophy; assist in the development and delivery of customer service-related training. Perform keyboarding and data entry with accuracy and efficiency. Use a multi-line, call center, and phone system. Establish and maintain effective working relationships with staff, peers, other agencies, and the public. Maintain confidentiality. Learn and apply specific operations and procedures of the job. Give effective feedback to coach and encourage customer service representatives to perform at their best. Contribute to the overall team effort to meet and exceed team performance goals (this includes quantitative and qualitative goals which are set by the department). Prioritize work to meet individual and team goals. Respond to customer inquiries within established turnaround times. Evaluate inquiries and offer appropriate solutions. Listen, understand, follow, and communicate oral and written directions and apply them effectively in a variety of situations. Use sound judgment when evaluating a wide variety of information and choose the best solution from several options; initiate appropriate actions within prescribed guidelines. Communicate effectively orally and in writing. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process; An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. ** CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. ** We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN: Deadline for Filing: 5:00:00 p.m., Friday April 26, 2024 Review of Minimum Qualifications: May 3, 2024 Virtual Civil Service Pre-Recorded Oral Examination *: week of June 3, 2024 TENTATIVE SELECTION PLAN: Departmental Hiring Interviews: TBD *The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com , @acgov.org , Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.org are routed to an unmonitored mailbox. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied. Rosario Jones | Human Resources Analyst Human Resource Services, County of Alameda 510-891-5737 | Email: Rosario.Jones@acgov.org www.acgov.org/hrs Disaster Service Worker All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. Equal Employment Opportunity Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 4/26/2024 5:00:00 PM
City of Sacramento, CA
Sacramento, California, United States
THE POSITION To perform a variety of record keeping, general clerical, transaction processing, and public contact and customer service work over the telephone and at a public counter; and direct information requests according to established standards and procedures. This is the journey-level class in the Customer Service series. The Customer Service Representative class is distinguished from the Customer Service Assistant in that the latter is the entry-level class in the Customer Service series where incumbents would lack a complete knowledge of unit procedures and standards, and not yet able to perform the full range of duties without immediate supervision. This class is distinguished from the Customer Service Specialist in that the latter is the advanced journey level class in the series and is considered the technical expert of the series. Positions in this class are flexibly staffed, and are usually filled by advancement from the lower-level class of Customer Service Assistant. Appointment to the higher class requires that the employee be performing substantially the full range of duties for the class and meet the qualification standards for the class. Immediate supervision is provided by a Customer Service Supervisor or higher-level staff. Lead direction may be provided by higher-level staff. The Customer Service Representative may provide lead direction to lower-level staff. ESSENTIAL DUTIES AND RESPONSIBILITIES - Perform a variety of duties, including typing, proofreading, billing, checking, filing, record keeping, sorting and retrieving documents and records, mail/correspondence, maintaining alphabetical, index, and cross-reference files; folds, staples stuffs and binds a variety of materials for bulk mailings; maintain general mailing lists, registration and other information. - Represent the City and the department to the public, callers, and visitors in a professional and effective manner over the telephone and at a public counter; take and respond to a high volume of phone calls; follow general customer service policy and procedure; may act as receptionist; provide information on department and division policies and procedures. - Receive and respond to customer inquiries; screen calls, take messages and complaints, refer customers to appropriate persons regarding services and accounts, and department business lines, including fees, licenses, permits and billing information; provide follow-up on inquiries from the public or staff; and refer or assist in the resolution of problems. - Utilize various systems to locate information, retrieve, research and review; find out the status of accounts and conditions; create or make adjustments to service requests. - Create or make adjustments on property/parcels; research and verify correct lot splits, lot mergers, and lot line adjustments; update accounts to provide accurate billing information; update systems and run reports of various computer systems; research and establish correct ownership, change ownership information and deed date; generate inspections; process service records and repair orders received from field crews. - Operate 2-way radio or other telecommunication device; perform non-safety radio dispatch in order to dispatch field staff, equipment or vehicles to locations as needed; prioritize calls; and obtain and record information and keep radio contact with field personnel. - Receive payments, make change, issue receipts and print-out account statements for permits, licenses, citation transactions, taxes and service accounts; issue, receive, type and process various applications, license, permits and other forms; input debit applications and cancellation information to customer accounts; issue refunds, notices and other related documents and information within established procedures; and update service accounts, permit, license and citation information systems. - Receive, open and process mail containing fees for various City services, including licenses, permits, citation payments, and utility payments; process outgoing correspondence and credit card payments. - Gather information from customers and complete appropriate property/parcel forms necessary to establish and stop services; adjust and reconcile records and billing as necessary to reflect changes in service; verify accuracy, waive penalties, and may perform collection efforts on delinquent accounts for City services, fees, licenses, permits and taxes. - Operate standard office equipment such as telephone, calculator, typewriter, teletypewriter (TTY)/ telecommunications device for the deaf (TTD), personal computer, facsimile machine, microfiche and microfilm readers, remittance processors, money counting machines, electronic cash registers, adding machine, and other office equipment. - Perform notary services. - Assist in the training of other employees. - Provides exceptional customer service to those contacted in the course of work. - Other related duties may also be performed; not all duties listed are necessarily performed by each individual. QUALIFICATIONS Knowledge of: - English usage, spelling, grammar, and punctuation. - Proper public and telephone contact practices. - Basic financial record keeping procedures and methods. - Methods and equipment used in processing payment and other fees. - Modern office practices, procedures and equipment, including filing systems. - Basic mathematical principles and procedures. - Assessing maps, as assigned including geographic information systems (GIS), parcel, subdivision, etc. - Computer operations, including computer software applications and other specialized business applications. - Organization, procedures and operating details of City department to which assigned. Skills in: - Computer keyboard, typewriter and 10-key calculator. - Working as part of a team. - Phone skills and diplomacy. - Computer and Internet searches. Ability to: - Exercise tact, judgment and patience in dealing with the public, staff and client departments. - Be flexible with changes in policies and procedures - Work under pressure. - Operate standard office equipment, including adding machine, personal computers, 2-way radio and other office equipment. - Interpret and apply City regulations and procedures as applicable to billing, fees and collections. - Learn the organization, procedure and operation details of the City. - Use a variety of business software applications in order to complete assigned duties in a timely manner. - Use good judgment in the application of City policies, regulations and procedures. - Work any shift, including weekends and holidays is mandatory for some assignments. - Maintain appropriate records and reports. - Type at a speed of not less than 35 net words per minute. - Perform mathematic calculations. - Understand and follow oral and written instructions. - Work with minimal supervision. - Speak clearly and concisely. - Perform notary services. - Work with a diverse group. - Establish and maintain effective working relationships with those contacted in the course of work. - Perform concurrently multiple customer service related duties. EXPERIENCE AND EDUCATION Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Two (2) years of increasingly responsible experience performing a wide variety of general clerical, reception, public contact, and public service work, providing information and/or directing request over the telephone and at a public counter. Education: Equivalent to the completion of the twelfth grade. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver License: Some assignments may require possession of a valid California Class C Driver License. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. PROBATIONARY PERIOD: Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE P lease note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position.If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Customer Service Representative examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 4/22/2024 11:59 PM Pacific
Mar 26, 2024
Full Time
THE POSITION To perform a variety of record keeping, general clerical, transaction processing, and public contact and customer service work over the telephone and at a public counter; and direct information requests according to established standards and procedures. This is the journey-level class in the Customer Service series. The Customer Service Representative class is distinguished from the Customer Service Assistant in that the latter is the entry-level class in the Customer Service series where incumbents would lack a complete knowledge of unit procedures and standards, and not yet able to perform the full range of duties without immediate supervision. This class is distinguished from the Customer Service Specialist in that the latter is the advanced journey level class in the series and is considered the technical expert of the series. Positions in this class are flexibly staffed, and are usually filled by advancement from the lower-level class of Customer Service Assistant. Appointment to the higher class requires that the employee be performing substantially the full range of duties for the class and meet the qualification standards for the class. Immediate supervision is provided by a Customer Service Supervisor or higher-level staff. Lead direction may be provided by higher-level staff. The Customer Service Representative may provide lead direction to lower-level staff. ESSENTIAL DUTIES AND RESPONSIBILITIES - Perform a variety of duties, including typing, proofreading, billing, checking, filing, record keeping, sorting and retrieving documents and records, mail/correspondence, maintaining alphabetical, index, and cross-reference files; folds, staples stuffs and binds a variety of materials for bulk mailings; maintain general mailing lists, registration and other information. - Represent the City and the department to the public, callers, and visitors in a professional and effective manner over the telephone and at a public counter; take and respond to a high volume of phone calls; follow general customer service policy and procedure; may act as receptionist; provide information on department and division policies and procedures. - Receive and respond to customer inquiries; screen calls, take messages and complaints, refer customers to appropriate persons regarding services and accounts, and department business lines, including fees, licenses, permits and billing information; provide follow-up on inquiries from the public or staff; and refer or assist in the resolution of problems. - Utilize various systems to locate information, retrieve, research and review; find out the status of accounts and conditions; create or make adjustments to service requests. - Create or make adjustments on property/parcels; research and verify correct lot splits, lot mergers, and lot line adjustments; update accounts to provide accurate billing information; update systems and run reports of various computer systems; research and establish correct ownership, change ownership information and deed date; generate inspections; process service records and repair orders received from field crews. - Operate 2-way radio or other telecommunication device; perform non-safety radio dispatch in order to dispatch field staff, equipment or vehicles to locations as needed; prioritize calls; and obtain and record information and keep radio contact with field personnel. - Receive payments, make change, issue receipts and print-out account statements for permits, licenses, citation transactions, taxes and service accounts; issue, receive, type and process various applications, license, permits and other forms; input debit applications and cancellation information to customer accounts; issue refunds, notices and other related documents and information within established procedures; and update service accounts, permit, license and citation information systems. - Receive, open and process mail containing fees for various City services, including licenses, permits, citation payments, and utility payments; process outgoing correspondence and credit card payments. - Gather information from customers and complete appropriate property/parcel forms necessary to establish and stop services; adjust and reconcile records and billing as necessary to reflect changes in service; verify accuracy, waive penalties, and may perform collection efforts on delinquent accounts for City services, fees, licenses, permits and taxes. - Operate standard office equipment such as telephone, calculator, typewriter, teletypewriter (TTY)/ telecommunications device for the deaf (TTD), personal computer, facsimile machine, microfiche and microfilm readers, remittance processors, money counting machines, electronic cash registers, adding machine, and other office equipment. - Perform notary services. - Assist in the training of other employees. - Provides exceptional customer service to those contacted in the course of work. - Other related duties may also be performed; not all duties listed are necessarily performed by each individual. QUALIFICATIONS Knowledge of: - English usage, spelling, grammar, and punctuation. - Proper public and telephone contact practices. - Basic financial record keeping procedures and methods. - Methods and equipment used in processing payment and other fees. - Modern office practices, procedures and equipment, including filing systems. - Basic mathematical principles and procedures. - Assessing maps, as assigned including geographic information systems (GIS), parcel, subdivision, etc. - Computer operations, including computer software applications and other specialized business applications. - Organization, procedures and operating details of City department to which assigned. Skills in: - Computer keyboard, typewriter and 10-key calculator. - Working as part of a team. - Phone skills and diplomacy. - Computer and Internet searches. Ability to: - Exercise tact, judgment and patience in dealing with the public, staff and client departments. - Be flexible with changes in policies and procedures - Work under pressure. - Operate standard office equipment, including adding machine, personal computers, 2-way radio and other office equipment. - Interpret and apply City regulations and procedures as applicable to billing, fees and collections. - Learn the organization, procedure and operation details of the City. - Use a variety of business software applications in order to complete assigned duties in a timely manner. - Use good judgment in the application of City policies, regulations and procedures. - Work any shift, including weekends and holidays is mandatory for some assignments. - Maintain appropriate records and reports. - Type at a speed of not less than 35 net words per minute. - Perform mathematic calculations. - Understand and follow oral and written instructions. - Work with minimal supervision. - Speak clearly and concisely. - Perform notary services. - Work with a diverse group. - Establish and maintain effective working relationships with those contacted in the course of work. - Perform concurrently multiple customer service related duties. EXPERIENCE AND EDUCATION Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Two (2) years of increasingly responsible experience performing a wide variety of general clerical, reception, public contact, and public service work, providing information and/or directing request over the telephone and at a public counter. Education: Equivalent to the completion of the twelfth grade. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver License: Some assignments may require possession of a valid California Class C Driver License. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. PROBATIONARY PERIOD: Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE P lease note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position.If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Customer Service Representative examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 4/22/2024 11:59 PM Pacific
TEXAS PARKS AND WILDLIFE
Cedar Hill, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Daniel Palmer, (214) 794-8669 PHYSICAL WORK ADDRESS: TPWD Cedar Hill State Park, 1570 W FM 1382, Cedar Hill, TX 75104 GENERAL DESCRIPTION: Under the direction of the Office Manager or Assistant Office Manager, this position performs entry-level customer service work including clerical duties, front desk operations, revenue collection and accounting for daily revenue for Cedar Hill State Park. Provides customer service and information to the public in person, on the telephone and in writing, license and permit sales and automated campsite registration. Performs clerical duties that include preparation of reports, and processing of correspondence, and general cleaning. Operates credit card, campsite registration, and the computer and license sales machines. Works under close to moderate supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS Education: Graduation from High School or GED. Experience: None required. Licensure: Applicant must possess a valid State driver's license. PREFERRED QUALIFICATIONS Experience: One year experience in general clerical, cash handling or customer service. Bilingual in English and Spanish. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Knowledge of general custodial duties; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in handling high customer volume; Skill in making independent, sound and timely decisions; Ability to accurately handle cash and account for revenue collected; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to work under high stress conditions; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS Required to work in a public park with overnight camping and day use; Required to work 10 to 40 hours per week, includes flexible schedules with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; This position may fluctuate between part-time and full-time status throughout the term of employment. Changing from part-time to full-time and vice versa may impact the amount of leave accrued and health insurance rates; Required to adjust to changing schedules; Required to operate a State vehicle; May be required to work in adverse weather conditions; Required to travel 5% with possible overnight stays; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS Closing Date: Apr 24, 2024, 11:59:00 PM
Apr 11, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Daniel Palmer, (214) 794-8669 PHYSICAL WORK ADDRESS: TPWD Cedar Hill State Park, 1570 W FM 1382, Cedar Hill, TX 75104 GENERAL DESCRIPTION: Under the direction of the Office Manager or Assistant Office Manager, this position performs entry-level customer service work including clerical duties, front desk operations, revenue collection and accounting for daily revenue for Cedar Hill State Park. Provides customer service and information to the public in person, on the telephone and in writing, license and permit sales and automated campsite registration. Performs clerical duties that include preparation of reports, and processing of correspondence, and general cleaning. Operates credit card, campsite registration, and the computer and license sales machines. Works under close to moderate supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS Education: Graduation from High School or GED. Experience: None required. Licensure: Applicant must possess a valid State driver's license. PREFERRED QUALIFICATIONS Experience: One year experience in general clerical, cash handling or customer service. Bilingual in English and Spanish. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Knowledge of general custodial duties; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in handling high customer volume; Skill in making independent, sound and timely decisions; Ability to accurately handle cash and account for revenue collected; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to work under high stress conditions; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS Required to work in a public park with overnight camping and day use; Required to work 10 to 40 hours per week, includes flexible schedules with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; This position may fluctuate between part-time and full-time status throughout the term of employment. Changing from part-time to full-time and vice versa may impact the amount of leave accrued and health insurance rates; Required to adjust to changing schedules; Required to operate a State vehicle; May be required to work in adverse weather conditions; Required to travel 5% with possible overnight stays; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS Closing Date: Apr 24, 2024, 11:59:00 PM
CITY OF KINGMAN, AZ
City of Kingman, Arizona, United States
Job Summary CITY OF KINGMAN CONSTRUCTION INSPECTOR SUPERVISOR ENGINEERING $29.23 - $35.08 /HOURLY $60,798-72,966/ANNUALLY (HIRE IN RANGE; DOQ) TYPICAL SCHEDULE - 5 DAYS/WEEK MONDAY TO FRIDAY | 7 AM to 4PM Learn more about our Benefits & Wellness Incentives APPLICATIONS MUST BE SUBMITTED BY 4/25/24 5:00PM OVERVIEW The City of Kingman is located in Mohave County approximately 100 miles southeast of Las Vegas and 195 miles northwest of Phoenix nestled between the beautiful Cerbat and Hualapai mountain ranges along historic Route 66. In 2019, Reader’s Digest named Kingman one of the “Nicest Places in Arizona” for its thoughtful residents and spirit of generosity. In addition to its small-town look and feel, the area also offers a wide range of recreational activities that include hiking, bike and ATV trails, camping, golf, beautiful parks, historical attractions, nearby lakes and the Colorado River. With more than 400 full and part-time employees across 30 divisions, the City of Kingman provides exceptional public services to over 30,000 residents. Our focus on high-quality customer service, safety and teamwork underpins our efforts to foster an atmosphere where citizens and businesses can thrive. For more information about the City of Kingman, please see our Open Finance Portal , Choose Kingman Economic Development page and our Go Kingman tourism page for more information. GENERAL DESCRIPTION OF POSITION Responsible for the general administration of the Inspection Division of the Engineering Department. Performs field and technical construction inspection work for environmental, water, sewer, street, and other public works projects and programs. Assures compliance with Federal, State and local codes and standards and contractual provisions. Along with providing direction, supervision, and evaluation of inspection staff, employees of this class are expected to perform highly skilled technical duties associated with inspections, and guiding staff through the inspections of capital improvements projects or private development. SUPERVISION RECEIVED Works under the general guidance and direction of Assistant City Engineer and/or City Engineer. SUPERVISION EXERCISED Exercises supervision over staff assigned to the Inspection Division of the Engineering Department. Minimum Qualifications/Special Requirements EDUCATION AND EXPERIENCE Graduation from high school diploma or GED equivalent; Minimum of seven (7) years of public works improvement inspections or related experience; and Minimum of three (3) years of supervisory experience; Supplemented by one (1) year of related technical or college coursework in algebra trigonometry, physics, land surveying, civil engineering a closely related field; and Ability to obtain at least four (4) of the following within one year of hire: ATTI (Arizona Technical Testing Institute) field technician certification ATTSA (American Traffic Safety Services Association) traffic control supervisor certification ACI (American Concrete Institute) concrete field testing certification ADEQ (Arizona Department of Environmental Quality) water distribution or sewer collection Operator II Certification NICET (National Institute for Certification in Engineering Technologies) Level III certification in a civil engineering technology program APWA (American Public Works Association)public infrastructure inspector certification; or Any equivalent combination of education, experience and training which demonstrates the knowledge and experience to perform the work. SPECIAL REQUIREMENTS Valid Arizona Driver's license or ability to obtain one within six (6) months. Essential Functions Essential Functions are not intended to be an exhaustive list of all responsibilities, duties and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it. Manages and supervises assigned operations; Plans and organizes workloads and staff assignments; Trains, motivates and evaluates assigned staff; Reviews progress and directs changes as needed. Inspects and approves all phases of public and private construction and installation of streets, curbs, gutter, sidewalk, storm drains, sewers, water lines, water meters, hydrants, service lines, fire lines, cross connection control devices and related utilities and structures as assigned to assure that the appropriate construction is completed in compliance with the plans, standards, specifications, special requirements, codes and regulations; issues correction notices or approvals as required. Inspects and assesses damage from oil, gas and water leaks to public and private property and facilities as required. Oil and/or gas leaks are reported to the Fire Department Hazardous Materials Team. Inspects construction work under excavation, clearing and grading permits. Coordinates activities and schedules with utility companies, contractors, property owners and other City departments. Resolves conflicts within scope of authority, and/or refers conflicts to Assistant City Engineer or City Engineer. Inspects to assure compliance with local, State and Federal standards for any right-of-way, street use, and other permits issued to private utilities or contractors. Checks for proper use and placement of traffic control devices to assure compliance with the Manual on Uniform Traffic Control Devices (MUTCD). Provides information and responds to inquiries from contractors, property owners, staff, and the general public regarding assigned public works projects. Maintains a variety of logs and records related to employees, work assignments and inspection activities. Performs work in accordance with safety policies and procedures. Ensures that department management is informed of critical issues. Represents the Engineering Department in meetings, with contractors, engineers, developers, and other public agencies as required. Demonstrates continuous efforts to improve operations, decrease turnaround times and streamline the inspection work processes. Provides guidance, training and supervision to inspection staff on policies, practices and procedures, design and inspection within the public right of way. Compiles information and prepares construction reports as required. Assists in facilitating resolution of construction related conflicts. Handles complex technical problems, customer inquiries and complaints. Exercises considerable independent judgment during inspection of engineering projects with several jobs occurring at the same time. Ensures good workmanship, structural soundness, and aesthetics of engineering projects. Provides adequate documentation for ADEQ for testing of all water lines and sewer lines. Ensures safety of self while performing inspection on sites to include traversing, entering and exiting sites. Recognizes appropriate OSHA requirements and traffic control protocols are in place prior to placing self into the area of inspection. Ensures that construction projects create no hazards, avoidable nuisances, or damages to private or public property. Accurately read and interpret maps, specifications, drawings, and blueprints. Performs all duties in conformance to appropriate safety and security standards. Communicates and acts in a professional manner with the public, assigned employees, co-workers, and work contacts. Provides excellent customer service to all contacts. Regular attendance is an essential function of this job to ensure continuity. Performs all work duties and activities in accordance with City policies and procedures; follows safety policies and practices, works in a safe manner, and immediately reports unsafe activity and conditions to supervisor(s). PERIPHERAL DUTIES Reviews field staking and makes revisions within scope of authority; or refers matter to Assistant City Engineer or City Engineer for final interpretation and resolution. May serve on various employee or other committees as assigned. Serves as a member of survey crew or flagging as needed. Performs related duties as assigned. Performs special assignments as requested. Miscellaneous KNOWLEDGE Considerable knowledge of civil engineering principles, practices and methods as applicable to a municipal setting; Public works inspection methods; Applicable laws, standards and regulations relating to construction, inspection, safety and traffic control; Working knowledge of personal computers and software (word processing, spreadsheets, project and scheduling - Trakit, etc.); Occupational hazards, related Federal and State OSHA regulations and standard safety precautions. SKILLS Skill in reading and interpreting construction drawings, plans and specifications; Operating listed tools and equipment; Applying material testing and procedures; Preparing and maintaining clear, concise and accurate records and reports; Using computers and job-related software applications; Troubleshooting problems; Working in a team environment; Providing customer service; and Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to provide work direction, guidance and supervision of assigned staff; Read and interpret basic maps and blueprints. ABILITIES Ability to: Accurately read and comprehend construction plans; Prepare, organize and maintain inspection field and office data, reports and systems; Perform required mathematical computations; Prepare accurate quantity and cost estimates; Work effectively with multiple inspections on a variety of capital improvement projects; Effectively communicate complex technical information, orally and in writing, to contractors, developers, property owners, employees, consultants, other governmental agency representatives, City officials, and the general public; Coordinate and organize work activities for division and staff; Detect poor workmanship, inferior materials, and potential hazards and recommend or stipulate appropriate remedial measure; Establish and maintain effective working relationships with assigned employees, coworkers, supervisor, other departments and the public; Understand and carry out written and oral instructions; Follow and maintain safety standards, and identify safety problems; Promote and adhere to safe work practices; Carry out assigned projects to their completion; Use appropriate tact and consideration in dealing with customer complaints and questions; Adapt to changing work priorities, accept changes in project schedules and meet deadlines; Work independently, and as a team, to complete daily activities according to work schedule; Supervise, guide and evaluate others in the work they are performing; Use equipment and tools properly and safely; Perform in adverse weather conditions; Wear OSHA required personal protective equipment; Bend or stoop repeatedly or continually while performing inspections; Traverse safely over rough, uneven, sloping, or rocky surfaces or terrain, and maneuver around scaffolding, bracing, or unfinished construction elements. WORK ENVIRONMENT The work environment characteristics attached to the job description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. See Physical Demands. COMMITMENT TO SAFETY & WELLNESS It is the policy of the City of Kingman to ensure a safe, healthful workplace for all its employees. It requires that every person in the organization assumes the responsibility of individual and organizational safety. Injury and illness losses from incidents are costly and preventable. The City of Kingman will employ an effective accident and illness prevention program and a comprehensive wellness program that involves all its employees in the effort to eliminate workplace hazards and promote employee health and wellness. All employees are expected and encouraged to participate in safety and wellness program activities including the following: reporting hazards, unsafe work practices and accidents immediately to their supervisors or a safety committee representative; wearing required personal protective equipment; and participating in and supporting safety committee activities. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. This job description is subject to change as the needs and requirements of the position changes. FIND YOUR REWARDING CAREER WITH US! Personal Growth Opportunities ~ Meaningful and Challenging Work ~ Public Service Community Spirit ~ Training and Development 2023-2024 Benefit Guide (PDF) Health Excellent medical, dental and vision insurance. Telemedicine available through BlueCare Anywhere for general medical and behavioral health. Flexible spending (FSA) or health savings accounts (HSA). Employer contribution to HSA equivalent to 50% of plan-year deductible. This is currently $750 for Single Coverage and $1,500 for Family Coverage. Employer-paid group basic life insurance coverage for employee and dependents on medical plan. Supplemental group insurance and third-party options available. Virgin Pulse, our comprehensive well-being platform designed to push you towardsgood health in mind, body and spirit. Participation incentives with up to $300 redeemable annually. Work/Life support services through the SupportLincEmployee Assistance Program (EAP). Six free counseling visits annually. Leave 12 paid holidays , including a floating birthday holiday each year. 16-35 paid vacation days per year. 6.15 hrs. 1-5 years; 7.69 hrs. 5-10 yrs.; 9.23 hrs. 10-15 yrs.; 10.77 hrs. 15+ yrs. Shift fire personnel accrue leave at 1/3 more per pay period. 3.69 sick hrs per pay period (approx. 9-12 sick days per year). Shift fire personnel accrue leave at 1/3 more per pay period. Part-time/seasonal employees earn 1 hours of sick time for every 30 hours worked. Other leave types available, including: 10 hours of Volunteer Time Off (VTO). Up to 5 days for bereavement. Jury Duty. Military Training, and more. Leave donation program. Financial Tuition reimbursement up to $4,500 annually. Shift differential pay (2nd & 3rd shift). Bonus Programs. Skill-based, Certification & Bilingual Pay. Clothing Allowance for Uniformed Personnel. Recognition & Appreciation Quarterly Performance Conversations (TrakStar). Mission, Vision, Values (MVV) Excellence Awards. Safety Awards. Service Awards at 5, 10, 15, 20+ years of service. Biannual All-Employee BBQ Lunch. Annual Employee Pool Party. Retirement City matching to AZ State Retirement System & Long Term Disability (ASRS). Additional retirement solutions available through optional third-party on pre-tax basis, including457-deferred compensation and Roth IRA. Closing Date/Time: 4/25/2024 5:00 PM Arizona
Apr 05, 2024
Full Time
Job Summary CITY OF KINGMAN CONSTRUCTION INSPECTOR SUPERVISOR ENGINEERING $29.23 - $35.08 /HOURLY $60,798-72,966/ANNUALLY (HIRE IN RANGE; DOQ) TYPICAL SCHEDULE - 5 DAYS/WEEK MONDAY TO FRIDAY | 7 AM to 4PM Learn more about our Benefits & Wellness Incentives APPLICATIONS MUST BE SUBMITTED BY 4/25/24 5:00PM OVERVIEW The City of Kingman is located in Mohave County approximately 100 miles southeast of Las Vegas and 195 miles northwest of Phoenix nestled between the beautiful Cerbat and Hualapai mountain ranges along historic Route 66. In 2019, Reader’s Digest named Kingman one of the “Nicest Places in Arizona” for its thoughtful residents and spirit of generosity. In addition to its small-town look and feel, the area also offers a wide range of recreational activities that include hiking, bike and ATV trails, camping, golf, beautiful parks, historical attractions, nearby lakes and the Colorado River. With more than 400 full and part-time employees across 30 divisions, the City of Kingman provides exceptional public services to over 30,000 residents. Our focus on high-quality customer service, safety and teamwork underpins our efforts to foster an atmosphere where citizens and businesses can thrive. For more information about the City of Kingman, please see our Open Finance Portal , Choose Kingman Economic Development page and our Go Kingman tourism page for more information. GENERAL DESCRIPTION OF POSITION Responsible for the general administration of the Inspection Division of the Engineering Department. Performs field and technical construction inspection work for environmental, water, sewer, street, and other public works projects and programs. Assures compliance with Federal, State and local codes and standards and contractual provisions. Along with providing direction, supervision, and evaluation of inspection staff, employees of this class are expected to perform highly skilled technical duties associated with inspections, and guiding staff through the inspections of capital improvements projects or private development. SUPERVISION RECEIVED Works under the general guidance and direction of Assistant City Engineer and/or City Engineer. SUPERVISION EXERCISED Exercises supervision over staff assigned to the Inspection Division of the Engineering Department. Minimum Qualifications/Special Requirements EDUCATION AND EXPERIENCE Graduation from high school diploma or GED equivalent; Minimum of seven (7) years of public works improvement inspections or related experience; and Minimum of three (3) years of supervisory experience; Supplemented by one (1) year of related technical or college coursework in algebra trigonometry, physics, land surveying, civil engineering a closely related field; and Ability to obtain at least four (4) of the following within one year of hire: ATTI (Arizona Technical Testing Institute) field technician certification ATTSA (American Traffic Safety Services Association) traffic control supervisor certification ACI (American Concrete Institute) concrete field testing certification ADEQ (Arizona Department of Environmental Quality) water distribution or sewer collection Operator II Certification NICET (National Institute for Certification in Engineering Technologies) Level III certification in a civil engineering technology program APWA (American Public Works Association)public infrastructure inspector certification; or Any equivalent combination of education, experience and training which demonstrates the knowledge and experience to perform the work. SPECIAL REQUIREMENTS Valid Arizona Driver's license or ability to obtain one within six (6) months. Essential Functions Essential Functions are not intended to be an exhaustive list of all responsibilities, duties and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it. Manages and supervises assigned operations; Plans and organizes workloads and staff assignments; Trains, motivates and evaluates assigned staff; Reviews progress and directs changes as needed. Inspects and approves all phases of public and private construction and installation of streets, curbs, gutter, sidewalk, storm drains, sewers, water lines, water meters, hydrants, service lines, fire lines, cross connection control devices and related utilities and structures as assigned to assure that the appropriate construction is completed in compliance with the plans, standards, specifications, special requirements, codes and regulations; issues correction notices or approvals as required. Inspects and assesses damage from oil, gas and water leaks to public and private property and facilities as required. Oil and/or gas leaks are reported to the Fire Department Hazardous Materials Team. Inspects construction work under excavation, clearing and grading permits. Coordinates activities and schedules with utility companies, contractors, property owners and other City departments. Resolves conflicts within scope of authority, and/or refers conflicts to Assistant City Engineer or City Engineer. Inspects to assure compliance with local, State and Federal standards for any right-of-way, street use, and other permits issued to private utilities or contractors. Checks for proper use and placement of traffic control devices to assure compliance with the Manual on Uniform Traffic Control Devices (MUTCD). Provides information and responds to inquiries from contractors, property owners, staff, and the general public regarding assigned public works projects. Maintains a variety of logs and records related to employees, work assignments and inspection activities. Performs work in accordance with safety policies and procedures. Ensures that department management is informed of critical issues. Represents the Engineering Department in meetings, with contractors, engineers, developers, and other public agencies as required. Demonstrates continuous efforts to improve operations, decrease turnaround times and streamline the inspection work processes. Provides guidance, training and supervision to inspection staff on policies, practices and procedures, design and inspection within the public right of way. Compiles information and prepares construction reports as required. Assists in facilitating resolution of construction related conflicts. Handles complex technical problems, customer inquiries and complaints. Exercises considerable independent judgment during inspection of engineering projects with several jobs occurring at the same time. Ensures good workmanship, structural soundness, and aesthetics of engineering projects. Provides adequate documentation for ADEQ for testing of all water lines and sewer lines. Ensures safety of self while performing inspection on sites to include traversing, entering and exiting sites. Recognizes appropriate OSHA requirements and traffic control protocols are in place prior to placing self into the area of inspection. Ensures that construction projects create no hazards, avoidable nuisances, or damages to private or public property. Accurately read and interpret maps, specifications, drawings, and blueprints. Performs all duties in conformance to appropriate safety and security standards. Communicates and acts in a professional manner with the public, assigned employees, co-workers, and work contacts. Provides excellent customer service to all contacts. Regular attendance is an essential function of this job to ensure continuity. Performs all work duties and activities in accordance with City policies and procedures; follows safety policies and practices, works in a safe manner, and immediately reports unsafe activity and conditions to supervisor(s). PERIPHERAL DUTIES Reviews field staking and makes revisions within scope of authority; or refers matter to Assistant City Engineer or City Engineer for final interpretation and resolution. May serve on various employee or other committees as assigned. Serves as a member of survey crew or flagging as needed. Performs related duties as assigned. Performs special assignments as requested. Miscellaneous KNOWLEDGE Considerable knowledge of civil engineering principles, practices and methods as applicable to a municipal setting; Public works inspection methods; Applicable laws, standards and regulations relating to construction, inspection, safety and traffic control; Working knowledge of personal computers and software (word processing, spreadsheets, project and scheduling - Trakit, etc.); Occupational hazards, related Federal and State OSHA regulations and standard safety precautions. SKILLS Skill in reading and interpreting construction drawings, plans and specifications; Operating listed tools and equipment; Applying material testing and procedures; Preparing and maintaining clear, concise and accurate records and reports; Using computers and job-related software applications; Troubleshooting problems; Working in a team environment; Providing customer service; and Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to provide work direction, guidance and supervision of assigned staff; Read and interpret basic maps and blueprints. ABILITIES Ability to: Accurately read and comprehend construction plans; Prepare, organize and maintain inspection field and office data, reports and systems; Perform required mathematical computations; Prepare accurate quantity and cost estimates; Work effectively with multiple inspections on a variety of capital improvement projects; Effectively communicate complex technical information, orally and in writing, to contractors, developers, property owners, employees, consultants, other governmental agency representatives, City officials, and the general public; Coordinate and organize work activities for division and staff; Detect poor workmanship, inferior materials, and potential hazards and recommend or stipulate appropriate remedial measure; Establish and maintain effective working relationships with assigned employees, coworkers, supervisor, other departments and the public; Understand and carry out written and oral instructions; Follow and maintain safety standards, and identify safety problems; Promote and adhere to safe work practices; Carry out assigned projects to their completion; Use appropriate tact and consideration in dealing with customer complaints and questions; Adapt to changing work priorities, accept changes in project schedules and meet deadlines; Work independently, and as a team, to complete daily activities according to work schedule; Supervise, guide and evaluate others in the work they are performing; Use equipment and tools properly and safely; Perform in adverse weather conditions; Wear OSHA required personal protective equipment; Bend or stoop repeatedly or continually while performing inspections; Traverse safely over rough, uneven, sloping, or rocky surfaces or terrain, and maneuver around scaffolding, bracing, or unfinished construction elements. WORK ENVIRONMENT The work environment characteristics attached to the job description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. See Physical Demands. COMMITMENT TO SAFETY & WELLNESS It is the policy of the City of Kingman to ensure a safe, healthful workplace for all its employees. It requires that every person in the organization assumes the responsibility of individual and organizational safety. Injury and illness losses from incidents are costly and preventable. The City of Kingman will employ an effective accident and illness prevention program and a comprehensive wellness program that involves all its employees in the effort to eliminate workplace hazards and promote employee health and wellness. All employees are expected and encouraged to participate in safety and wellness program activities including the following: reporting hazards, unsafe work practices and accidents immediately to their supervisors or a safety committee representative; wearing required personal protective equipment; and participating in and supporting safety committee activities. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. This job description is subject to change as the needs and requirements of the position changes. FIND YOUR REWARDING CAREER WITH US! Personal Growth Opportunities ~ Meaningful and Challenging Work ~ Public Service Community Spirit ~ Training and Development 2023-2024 Benefit Guide (PDF) Health Excellent medical, dental and vision insurance. Telemedicine available through BlueCare Anywhere for general medical and behavioral health. Flexible spending (FSA) or health savings accounts (HSA). Employer contribution to HSA equivalent to 50% of plan-year deductible. This is currently $750 for Single Coverage and $1,500 for Family Coverage. Employer-paid group basic life insurance coverage for employee and dependents on medical plan. Supplemental group insurance and third-party options available. Virgin Pulse, our comprehensive well-being platform designed to push you towardsgood health in mind, body and spirit. Participation incentives with up to $300 redeemable annually. Work/Life support services through the SupportLincEmployee Assistance Program (EAP). Six free counseling visits annually. Leave 12 paid holidays , including a floating birthday holiday each year. 16-35 paid vacation days per year. 6.15 hrs. 1-5 years; 7.69 hrs. 5-10 yrs.; 9.23 hrs. 10-15 yrs.; 10.77 hrs. 15+ yrs. Shift fire personnel accrue leave at 1/3 more per pay period. 3.69 sick hrs per pay period (approx. 9-12 sick days per year). Shift fire personnel accrue leave at 1/3 more per pay period. Part-time/seasonal employees earn 1 hours of sick time for every 30 hours worked. Other leave types available, including: 10 hours of Volunteer Time Off (VTO). Up to 5 days for bereavement. Jury Duty. Military Training, and more. Leave donation program. Financial Tuition reimbursement up to $4,500 annually. Shift differential pay (2nd & 3rd shift). Bonus Programs. Skill-based, Certification & Bilingual Pay. Clothing Allowance for Uniformed Personnel. Recognition & Appreciation Quarterly Performance Conversations (TrakStar). Mission, Vision, Values (MVV) Excellence Awards. Safety Awards. Service Awards at 5, 10, 15, 20+ years of service. Biannual All-Employee BBQ Lunch. Annual Employee Pool Party. Retirement City matching to AZ State Retirement System & Long Term Disability (ASRS). Additional retirement solutions available through optional third-party on pre-tax basis, including457-deferred compensation and Roth IRA. Closing Date/Time: 4/25/2024 5:00 PM Arizona
CITY OF RIVERSIDE, CA
Riverside, CA, United States
The Position The City of Riverside's is looking for a dynamic individual to join their team to fill multiple vacancies in the Planning Division of the Community and Economic Development Department. The eligibility list established may be used to fill the current and/or upcoming vacancies within these classifications for up to six (6) months including upcoming vacancies. The Community & Economic Development Department is seeking the best and brightest planning professionals to join their Advance Planning, Current Planning, Historic Preservation, and Public Information teams committed to building a world-class City. The work environment is team-oriented, fast-paced, challenging, rewarding, and fun. The City values innovation, initiative, customer service, collaboration and community engagement. An ideal candidate, has experience in case review and evaluation, working with applicants, writing staff reposts and is comfortable with providing the public with information. Assistant Planner ($5,184.00 -$6,949.00 Monthly) This is the entry level professional classification in the Planning Series. Assistant Planner performs semi-professional level work in the field of urban planning. Typical work responsibilities include case writing, analysis, and public information, requiring the application of fundamental planning principles. Assignments are of moderate difficulty and within the design and procedural framework established by higher level management staff; however, as experience is acquired, the employee performs with substantial independence. Associate Planner ($6,210.00 - $8,322.00 Monthly) This is the journey level professional class in the Planning Series. Positions in this class are normally filled by advancement from the entry level professional classification of Assistant Planner or, when filled from the outside, require prior professional planning work experience. Work involves complex duties with increasing responsibility related to urban planning issues as professional knowledge and skills improve. The Associate Planner provides general guidance and direction to Assistant Planners, Planning Technicians and other administrative support staff. Work Performed Assistant Planner Duties may include, but are not limited to, the following: Provide customer service to the general public by providing information on Zoning and General Plan matters and development related case processing information; Perform office support relating to planning and permitting. Research, analyze and interpret social, economic, population and land use data and trends; Prepare written and graphic reports, for moderate to complex projects, and make recommendations on special studies pertaining to land use, zoning, housing, environmental and other planning matters; Research and draft ordinances for review with supervisor; Meet, communicate, and engage with property owners/applicants to answer questions related to their property and applications; Review re-zoning, variances, conditional use permits, design review, and other similar planning related applications; Prepare reports on planning applications and make recommendations on development permits; Review buildings plans, parcel maps, and subdivision proposals for compliance with appropriate regulations; Conduct field evaluations and assessments and provide feedback and information clarification; Prepare legal notices for public hearings; Prepare, compile, organize, and present reports and recommendations, with supervisor input, to the Development Review Committee, Planning Commission, and City Council; Perform other duties as assigned. Associate Planner Duties may include, but are not limited to, the following: Provide customer service to the general public by providing information on Zoning and General Plan matters and development related case processing information; Perform office support tasks relating to planning and permitting; Research, analyze and interpret complex social, economic, population and land use data and trends; Research and prepare new policies and processes to implement as part of Planning applications; Prepare written and graphic reports, for complex projects, and make recommendation on special studies pertaining to land use, zoning, housing, environmental and other planning matters; Research and draft ordinances for review with supervisor; Meet, communicate, and engage with property owners/applicants to answer questions related to their property and applications; Review General Plan Amendments, Specific Plan Amendments, re-zoning, variances, conditional use permits, design review, and other similar planning related applications; Prepare reports on complex planning applications and make recommendations on development permits; Prepare draft documents and required public notices, reports, and memos related to CEQA. Review buildings plans, parcel maps, and subdivision proposals for compliance with appropriate regulations; Conduct field evaluations and assessments and provide feedback and information clarification; Prepare legal notices to public hearings; Prepare, compile, organize, and present reports and recommendations for complex projects, with supervisor input, to the Development Review Committee, Planning Commission and City Council; Provide general guidance, training, and direction for Assistant Planner, Planning Technicians, and other administrative planning support staff; Perform other duties as assigned. Qualifications Assistant Planner: Education: Equivalent to a Bachelor's degree from an accredited college or university with major coursework in planning or a related field. Experience: One year of experience in a professional planning environment. Licenses and Certifications: Possession of, or ability to obtain, a valid appropriate Class "C" California Motor Vehicle Operator's License. Associate Planner: Education: Equivalent to a Bachelor's degree from an accredited college or university with major coursework in Planning or a closely related field. Experience: Two years of experience in a professional planning environment. Licenses and Certifications: Possession of, or ability to obtain, a valid appropriate Class "C" Motor Vehicle Operator's License. Highly Desired Qualifications: Experience managing City/Municipal (Current, Advanced, Historic Preservation) projects. Working knowledge of the California Environmental Quality Act. Experience in conveying Historic Preservation related information to the public. Experience applying the Secretary of the Interior's Standards for the Treatment of Historic Properties. Selection Process DOCUMENTS REQUIRED AT THE TIME OF APPLICATION : Completed Employment Application Completed Supplemental Questions Resume IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS: If you are selected to move forward in the assessment process, you may be required to self-schedule your appointment. You will be notified via email of your status and provided with self-scheduling instructions. Please check your email regularly following the closing date of this recruitment. The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification. It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment. Appointment may be subject to the successful completion of a pre-employment background investigation, drug screen, and/or medical/physical examination. NOTE : The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list. EDUCATIONAL REQUIREMENTS: Proof of education listed in your application will be requested at the time of conditional offer. Acceptable documentation consists of transcripts or degree, if applicable, by the accredited U.S. college or university. Education obtained outside the United States (US) require one of the following options: A. An equivalency statement from an evaluation company certified by the National Association of Credential Evaluation Services (NACES) at http://www.naces.org/members.html or the Association of International Credential Evaluators Inc. (AICE) at http://aice-eval.org/members/ . B. An advanced-level degree from an accredited US college or university. All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement. THE PROVISIONS OF THIS JOB ANNOUNCEMENT DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT.
Mar 08, 2024
Full Time
The Position The City of Riverside's is looking for a dynamic individual to join their team to fill multiple vacancies in the Planning Division of the Community and Economic Development Department. The eligibility list established may be used to fill the current and/or upcoming vacancies within these classifications for up to six (6) months including upcoming vacancies. The Community & Economic Development Department is seeking the best and brightest planning professionals to join their Advance Planning, Current Planning, Historic Preservation, and Public Information teams committed to building a world-class City. The work environment is team-oriented, fast-paced, challenging, rewarding, and fun. The City values innovation, initiative, customer service, collaboration and community engagement. An ideal candidate, has experience in case review and evaluation, working with applicants, writing staff reposts and is comfortable with providing the public with information. Assistant Planner ($5,184.00 -$6,949.00 Monthly) This is the entry level professional classification in the Planning Series. Assistant Planner performs semi-professional level work in the field of urban planning. Typical work responsibilities include case writing, analysis, and public information, requiring the application of fundamental planning principles. Assignments are of moderate difficulty and within the design and procedural framework established by higher level management staff; however, as experience is acquired, the employee performs with substantial independence. Associate Planner ($6,210.00 - $8,322.00 Monthly) This is the journey level professional class in the Planning Series. Positions in this class are normally filled by advancement from the entry level professional classification of Assistant Planner or, when filled from the outside, require prior professional planning work experience. Work involves complex duties with increasing responsibility related to urban planning issues as professional knowledge and skills improve. The Associate Planner provides general guidance and direction to Assistant Planners, Planning Technicians and other administrative support staff. Work Performed Assistant Planner Duties may include, but are not limited to, the following: Provide customer service to the general public by providing information on Zoning and General Plan matters and development related case processing information; Perform office support relating to planning and permitting. Research, analyze and interpret social, economic, population and land use data and trends; Prepare written and graphic reports, for moderate to complex projects, and make recommendations on special studies pertaining to land use, zoning, housing, environmental and other planning matters; Research and draft ordinances for review with supervisor; Meet, communicate, and engage with property owners/applicants to answer questions related to their property and applications; Review re-zoning, variances, conditional use permits, design review, and other similar planning related applications; Prepare reports on planning applications and make recommendations on development permits; Review buildings plans, parcel maps, and subdivision proposals for compliance with appropriate regulations; Conduct field evaluations and assessments and provide feedback and information clarification; Prepare legal notices for public hearings; Prepare, compile, organize, and present reports and recommendations, with supervisor input, to the Development Review Committee, Planning Commission, and City Council; Perform other duties as assigned. Associate Planner Duties may include, but are not limited to, the following: Provide customer service to the general public by providing information on Zoning and General Plan matters and development related case processing information; Perform office support tasks relating to planning and permitting; Research, analyze and interpret complex social, economic, population and land use data and trends; Research and prepare new policies and processes to implement as part of Planning applications; Prepare written and graphic reports, for complex projects, and make recommendation on special studies pertaining to land use, zoning, housing, environmental and other planning matters; Research and draft ordinances for review with supervisor; Meet, communicate, and engage with property owners/applicants to answer questions related to their property and applications; Review General Plan Amendments, Specific Plan Amendments, re-zoning, variances, conditional use permits, design review, and other similar planning related applications; Prepare reports on complex planning applications and make recommendations on development permits; Prepare draft documents and required public notices, reports, and memos related to CEQA. Review buildings plans, parcel maps, and subdivision proposals for compliance with appropriate regulations; Conduct field evaluations and assessments and provide feedback and information clarification; Prepare legal notices to public hearings; Prepare, compile, organize, and present reports and recommendations for complex projects, with supervisor input, to the Development Review Committee, Planning Commission and City Council; Provide general guidance, training, and direction for Assistant Planner, Planning Technicians, and other administrative planning support staff; Perform other duties as assigned. Qualifications Assistant Planner: Education: Equivalent to a Bachelor's degree from an accredited college or university with major coursework in planning or a related field. Experience: One year of experience in a professional planning environment. Licenses and Certifications: Possession of, or ability to obtain, a valid appropriate Class "C" California Motor Vehicle Operator's License. Associate Planner: Education: Equivalent to a Bachelor's degree from an accredited college or university with major coursework in Planning or a closely related field. Experience: Two years of experience in a professional planning environment. Licenses and Certifications: Possession of, or ability to obtain, a valid appropriate Class "C" Motor Vehicle Operator's License. Highly Desired Qualifications: Experience managing City/Municipal (Current, Advanced, Historic Preservation) projects. Working knowledge of the California Environmental Quality Act. Experience in conveying Historic Preservation related information to the public. Experience applying the Secretary of the Interior's Standards for the Treatment of Historic Properties. Selection Process DOCUMENTS REQUIRED AT THE TIME OF APPLICATION : Completed Employment Application Completed Supplemental Questions Resume IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS: If you are selected to move forward in the assessment process, you may be required to self-schedule your appointment. You will be notified via email of your status and provided with self-scheduling instructions. Please check your email regularly following the closing date of this recruitment. The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification. It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment. Appointment may be subject to the successful completion of a pre-employment background investigation, drug screen, and/or medical/physical examination. NOTE : The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list. EDUCATIONAL REQUIREMENTS: Proof of education listed in your application will be requested at the time of conditional offer. Acceptable documentation consists of transcripts or degree, if applicable, by the accredited U.S. college or university. Education obtained outside the United States (US) require one of the following options: A. An equivalency statement from an evaluation company certified by the National Association of Credential Evaluation Services (NACES) at http://www.naces.org/members.html or the Association of International Credential Evaluators Inc. (AICE) at http://aice-eval.org/members/ . B. An advanced-level degree from an accredited US college or university. All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement. THE PROVISIONS OF THIS JOB ANNOUNCEMENT DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT.
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Legal Assistant (Gr 13-14) - Office of Jury Commissioner Pay Grade: Grade 13 Starting Pay: $59,047.98 Departmental Mission Statement: The core mission of the Office of Jury Commissioner is to provide randomly selected pools of eligible jurors, representative of the community from which they are drawn, to each of the jury courts of the Commonwealth of Massachusetts, in accordance with the needs of those courts and the direction of the Trial Court. The OJC is committed to educating the public on the value and responsibility of serving as a juror, and to providing courteous, professional service to the public and the courts. Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: Working within the Legal Department of the Office ofJuryCommissioner (OJC), the Legal Assistant is responsible forresponding to all telephone and written inquiries pertaining to juror delinquency matters.The Legal Assistant assists jurors in matters of delinquency resolution and juror compensation. The Legal Assistant works with juror records in connection with the prosecution of delinquency matters and various projects. The Legal Assistant assists in the generation of delinquency notices and applications for criminal complaint. The Legal Assistant prepares hearing lists and other documents related to show cause hearings. The Legal Assistant communicates with court personnel regarding show cause hearings and related matters. The Legal Assistant provides administrative support to OJC attorneys at show cause hearings. The Legal Assistant assists other Legal Department personnel and OJC personnel as needed and may assist with projects. The position title above the entry level performs more complex and varied work. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position title within this series consistent with the specifications of the higher-level position title. The position title reverts to the entry level when there is a vacancy. Legal Assistant I - This is the entry level position title within this series. Employees are expected to perform the full range of entry level duties for this series. Legal Assistant II - This is the second level position title within this series. Employees are expected to perform higher level duties which require more knowledge of policies and procedures and to exercise more independent judgment. Duties: Legal Assistant I Duties: Working under the direction of the Delinquent Juror Prosecution Program Administrator and the supervision of the Legal Counsel and Deputy Legal Counsel, the Legal Assistant I: Provides customer service to jurors, attorneys, court personnel and the general public. This includes providing assistance to jurors in matters of delinquency resolution and juror compensation. May use specialized communication skills in performing these duties. Reviews and responds to written and oral requests, including telephone requests, for information from jurors, attorneys, court personnel and the general public. This includes sending notices to jurors regarding their delinquency status. Performs administrative support duties such as sorting mail and other incoming correspondence, processing outgoing mail and other correspondence, and preparing documents for archiving. Maintains statistical data. Prepares a variety of reports using spreadsheets, the OJC’s juror management software system and similar software. Receives training and assists experienced users on the OJC’s juror management software system, including jury service schedule and location changes, juror service disqualification processing and delinquency-related notice generation. Reviews and analyzes juror history records in connection with juror service disqualifications, which includes identifying discrepancies and taking action to resolve such discrepancies within established guidelines or referring unusual problems to a supervisor. This includes using a web application to access archived documents. Prepares legal documents such as applications for criminal complaint and pleadings for filing. Assists in preparing notices of hearing on application for criminal complaint for mailing. Provides assistance to Legal Counsel and Deputy Legal Counsel at show cause hearings on applications for criminal complaint. Provides post-show cause hearing support to Legal Counsel and Deputy Legal Counsel, including preparing and mailing hearing-related correspondence to delinquent jurors. Backs up Telephone Schedulers, Data Entry personnel, Operations Coordinators, and other OJC personnel as required. Assists with special projects as required. Performs related duties as required. Legal Assistant II Duties: Working under the direction of the Delinquent Juror Prosecution Program Administrator and the supervision of the Legal Counsel and Deputy Legal Counsel, the Legal Assistant II: Responds to more difficult and sensitive requests for information from jurors, attorneys, court personnel and the general public. Serves as resource person to employees in the office and to employees in other offices, including answering questions and assisting in resolving problems. Performs advanced analysis of juror history records in connection with projects, exercising independent judgment concerning appropriate action. Assists in the preparation of statistical and written reports; and may prepare such reports independently. Backs up Delinquent Juror Prosecution Program Administrator as required. Provides administrative support to the DJPP Administrator for special projects and initiatives. Prepares a variety of documents and correspondence requiring knowledge of statutes, office policies, and the OJC’s juror management software system. Assists in the training of new employees. Performs special projects as required. Performs all of the duties of the lower level as required; Performs related duties as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Legal Assistant. Legal Assistant I Requirements: Graduation from high school or its equivalent; Associate degree preferred. Clerical and customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. Ability to perform routine data entry at an acceptable rate of speed. Ability to communicate effectively with others. Ability to serve the public and others with business with the OJC in a courteous and professional manner. Knowledge of grammar, spelling, and punctuation. Ability to identify problems and take appropriate action within established guidelines. Strong organizational skills and critical thinking skills. Ability to work independently and follow oral and written instructions. Ability to work on multiple projects simultaneously, independently and as a member of a team; Excellent telephone etiquette. Legal Assistant II Requirements: Three years of experience as a Legal Assistant I. Demonstrated understanding of OJC’s juror management software system as well as all of the procedures related to the Delinquent Juror Prosecution Program. Demonstrated knowledge of court and jury system policies and procedures and demonstrated ability to apply those policies and procedures to inquiries and assignments. Demonstrated ability to provide excellent customer service. Demonstrated ability to respond to more difficult and sensitive requests for information. Demonstrated ability to provide specialized or technical information. Demonstrated ability to identify problems and to take appropriate action within established guidelines or work with supervisors and senior managers to develop feasible solutions. Demonstrated ability to work on multiple projects simultaneously, independently and as a member of a team. Demonstrated ability to exercise judgment and to work without close supervision. Closing Date/Time: 2024-07-18
Apr 19, 2024
Full Time
Title: Legal Assistant (Gr 13-14) - Office of Jury Commissioner Pay Grade: Grade 13 Starting Pay: $59,047.98 Departmental Mission Statement: The core mission of the Office of Jury Commissioner is to provide randomly selected pools of eligible jurors, representative of the community from which they are drawn, to each of the jury courts of the Commonwealth of Massachusetts, in accordance with the needs of those courts and the direction of the Trial Court. The OJC is committed to educating the public on the value and responsibility of serving as a juror, and to providing courteous, professional service to the public and the courts. Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: Working within the Legal Department of the Office ofJuryCommissioner (OJC), the Legal Assistant is responsible forresponding to all telephone and written inquiries pertaining to juror delinquency matters.The Legal Assistant assists jurors in matters of delinquency resolution and juror compensation. The Legal Assistant works with juror records in connection with the prosecution of delinquency matters and various projects. The Legal Assistant assists in the generation of delinquency notices and applications for criminal complaint. The Legal Assistant prepares hearing lists and other documents related to show cause hearings. The Legal Assistant communicates with court personnel regarding show cause hearings and related matters. The Legal Assistant provides administrative support to OJC attorneys at show cause hearings. The Legal Assistant assists other Legal Department personnel and OJC personnel as needed and may assist with projects. The position title above the entry level performs more complex and varied work. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position title within this series consistent with the specifications of the higher-level position title. The position title reverts to the entry level when there is a vacancy. Legal Assistant I - This is the entry level position title within this series. Employees are expected to perform the full range of entry level duties for this series. Legal Assistant II - This is the second level position title within this series. Employees are expected to perform higher level duties which require more knowledge of policies and procedures and to exercise more independent judgment. Duties: Legal Assistant I Duties: Working under the direction of the Delinquent Juror Prosecution Program Administrator and the supervision of the Legal Counsel and Deputy Legal Counsel, the Legal Assistant I: Provides customer service to jurors, attorneys, court personnel and the general public. This includes providing assistance to jurors in matters of delinquency resolution and juror compensation. May use specialized communication skills in performing these duties. Reviews and responds to written and oral requests, including telephone requests, for information from jurors, attorneys, court personnel and the general public. This includes sending notices to jurors regarding their delinquency status. Performs administrative support duties such as sorting mail and other incoming correspondence, processing outgoing mail and other correspondence, and preparing documents for archiving. Maintains statistical data. Prepares a variety of reports using spreadsheets, the OJC’s juror management software system and similar software. Receives training and assists experienced users on the OJC’s juror management software system, including jury service schedule and location changes, juror service disqualification processing and delinquency-related notice generation. Reviews and analyzes juror history records in connection with juror service disqualifications, which includes identifying discrepancies and taking action to resolve such discrepancies within established guidelines or referring unusual problems to a supervisor. This includes using a web application to access archived documents. Prepares legal documents such as applications for criminal complaint and pleadings for filing. Assists in preparing notices of hearing on application for criminal complaint for mailing. Provides assistance to Legal Counsel and Deputy Legal Counsel at show cause hearings on applications for criminal complaint. Provides post-show cause hearing support to Legal Counsel and Deputy Legal Counsel, including preparing and mailing hearing-related correspondence to delinquent jurors. Backs up Telephone Schedulers, Data Entry personnel, Operations Coordinators, and other OJC personnel as required. Assists with special projects as required. Performs related duties as required. Legal Assistant II Duties: Working under the direction of the Delinquent Juror Prosecution Program Administrator and the supervision of the Legal Counsel and Deputy Legal Counsel, the Legal Assistant II: Responds to more difficult and sensitive requests for information from jurors, attorneys, court personnel and the general public. Serves as resource person to employees in the office and to employees in other offices, including answering questions and assisting in resolving problems. Performs advanced analysis of juror history records in connection with projects, exercising independent judgment concerning appropriate action. Assists in the preparation of statistical and written reports; and may prepare such reports independently. Backs up Delinquent Juror Prosecution Program Administrator as required. Provides administrative support to the DJPP Administrator for special projects and initiatives. Prepares a variety of documents and correspondence requiring knowledge of statutes, office policies, and the OJC’s juror management software system. Assists in the training of new employees. Performs special projects as required. Performs all of the duties of the lower level as required; Performs related duties as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Legal Assistant. Legal Assistant I Requirements: Graduation from high school or its equivalent; Associate degree preferred. Clerical and customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. Ability to perform routine data entry at an acceptable rate of speed. Ability to communicate effectively with others. Ability to serve the public and others with business with the OJC in a courteous and professional manner. Knowledge of grammar, spelling, and punctuation. Ability to identify problems and take appropriate action within established guidelines. Strong organizational skills and critical thinking skills. Ability to work independently and follow oral and written instructions. Ability to work on multiple projects simultaneously, independently and as a member of a team; Excellent telephone etiquette. Legal Assistant II Requirements: Three years of experience as a Legal Assistant I. Demonstrated understanding of OJC’s juror management software system as well as all of the procedures related to the Delinquent Juror Prosecution Program. Demonstrated knowledge of court and jury system policies and procedures and demonstrated ability to apply those policies and procedures to inquiries and assignments. Demonstrated ability to provide excellent customer service. Demonstrated ability to respond to more difficult and sensitive requests for information. Demonstrated ability to provide specialized or technical information. Demonstrated ability to identify problems and to take appropriate action within established guidelines or work with supervisors and senior managers to develop feasible solutions. Demonstrated ability to work on multiple projects simultaneously, independently and as a member of a team. Demonstrated ability to exercise judgment and to work without close supervision. Closing Date/Time: 2024-07-18
Westminster, Colorado
Westminster, Colorado, United States
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION The Assistant Recreation Specialist - Aquatics is responsible for assisting in supervising front-line aquatics operations. Assists in the oversight of recreation programs involving coordination, planning, and supervising staff. Work involves assisting the Recreation Supervisor - Aquatics in the management of recreational programs, supervising lifeguards, and ensuring employee and guest safety in and around that natatorium. Aquatic program positions are safety-sensitive. Work schedule varies based on the facility schedule, closures, and programming, with shifts primarily focused on closing hours, weekends, and holidays. This position may work up to 24 hours per week. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: Westminster’s purpose is to provide core services and foster economic resilience to give our community the opportunity to thrive. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - Pride - Integrity - Responsibility - Innovation - Teamwork). This position supports the goals of the Parks, Recreation and Libraries Department, which enhances the quality of life for all Westminster citizens by providing diverse leisure, recreational and informational services and resources; and acquiring, developing and maintaining first-class parks, facilities, open space and recreational trails. This position works towards the accomplishment of the Departments mission: “Together we create exceptional opportunities for a vibrant community with a commitment to nature, wellness and literacy.” Every employee is accountable to: Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority Communicate with customers to ensure that, where possible, they are satisfied and that their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization's mission and vision Exhibit pride in self, the department, the city and the community; conduct self in a professional manner Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty and ethical behavior Address difficult or contentious issues in a constructive manner Support/promote change; demonstrate flexibility and takes calculated risks when appropriate Participate in personal growth opportunities and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives Value diversity; demonstrate an awareness of differences; demonstrate sensitivity and adapt behaviors and communication to accommodate these differences GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow-through on commitments Recognize personal strengths and weaknesses and target areas for personal self-development Demonstrate initiative in performing job tasks Exhibit problem-solving skills leading to sound judgment and quality decisions Achieve goals, handle assigned workload and new assignments effectively; demonstrate an ability to work independently Communicate effectively with individuals and groups using clear and concise verbal and written communications Demonstrate accountability for work and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Job Specific - Every employee in this position must be able to: Demonstrate preventative lifeguarding and current lifeguard techniques, standards, and procedures related to rescue of drowning swimmers or any user in a distressful situation in or around the swimming pool Maintain StarGuard Elite Lifeguard and Lifeguard Instructor Certifications Enforce pool safety rules with staff and public Respond calmly and effectively, and handle emergency situations, making proper judgements as to the correct course of action Coordinate, develop, and implement recreational programs under supervision of the Recreation Specialist - Aquatics Lead the lifeguard team in daily operations and tasks Instruct aquatic classes of various types, including but not limited to swimming lessons, lifeguard training, and lifeguard in-services Support the Hydro Systems Specialist in keeping pool operations safe and functional; demonstrate basic knowledge of pool mechanical operations and chemical testing Operate standard office equipment such as copy machines, computers, and telephone Work efficiently in Word, Excel, PowerPoint, Outlook and RecTrac, and Outlook; type a minimum of 25 words per minute Demonstrate knowledge of proper telephone, office, and e-mail etiquette; communicate effectively with recreation and city team Work with the public effectively and establish effective working relationships with other employees Support the department’s guest service philosophy and the City’s SPIRIT values Leadership/Supervisory - Every employee in this position is accountable to: Foster a participatory organizational climate that is open, positive, reinforcing, and supportive Encourage employees to be accountable for their work and take ownership in what they do Demonstrate leadership and courage by making or supporting decisions that reflect the organizational mission and goals even when the decision may be unpopular to some Demonstrate collaboration and conflict resolution skills with other departments and employees Help employees to see the value of developing their skills, and assist them in eliminating barriers to their development; encourage employees to step outside their comfort zone to develop their skills Assist Recreation Specialist in providing meaningful, timely employee feedback and appraisals, and effectively address employee performance problems Effectively supervise, mentor, and motivate in a team environment JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities and Tasks Presence - Establish a strong presence as a leader as a member of the aquatics management team Maintains regular and punctual attendance Exhibit strong interpersonal communication with the aquatics team, facility team, and guests Support and model quality internal and external guest service Professionalism - Exhibit professionalism in supervision, conduct, and image Maintain clean and organized office spaces Maintain professionalism and confidentiality Lead, supervise, and maintain a high level of cleanliness Involvement - Stay involved in and contribute to the daily operations and safety of the natatorium Maintain a safe environment for guests and aquatic staff Provide consistent coaching and correction to lifeguard staff Monitor and manage lifeguard rotations to accommodate any number of swimmers for optimal safety Monitor and oversee activities in the swimming pool areas to prevent drowning injuries or accidents Provide all duties required as a certified lifeguard including rescues, activating the emergency action plan, providing first aid and/CPR care, etc. Complete timely and accurate incident, accident, and save reports Inventory supplies, orders, and equipment Supervising - Provide consistent supervision in and around the natatorium Assist with daily operations of recreation programs, equipment, and facilities Work closely with the other aquatics team members and Hydro Systems Specialist to test pool water make necessary chemical or mechanical adjustments, and maintain pool equipment Ensure daily chemical testing, cleaning and statistical checklists are completed Monitor circulation, filtration, and water/HVAC flow Assist the Hydro Systems Specialist in ensuring safe and balanced water; provide water testing, basic mechanical adjustments, and water calibrations as instructed Programming - Assist the Recreation Specialist - Aquatics in programming and scheduling the natatorium Schedule or assist in scheduling aquatic staff to meet usage patterns and safety requirements of pool area Spend majority of your daily shift on or around the pool deck Scheduled in lifeguard rotations Assist with RecTrac, program management, and contacting participants/guests as needed Teaching - Lead and supervise teaching, training, recruiting, and certification programs Coordinate and conduct in-service trainings for lifeguard and aquatic staff Teach specified classes such as CPR, AED, first aid, lifeguard training, progressive swim lessons Prepare lesson plans as needed; ensure instructor communication by overseeing progress reports, report cards, and parent evaluations Assign instructors to appropriate levels Recruit, train, and hire hourly/seasonal staff Conduct staff evaluations, skill audits, and lifeguard observations Teach classes as needed as a substitute and a regularly scheduled instructor for both aqua fitness and swim lessons Maintains regular and punctual attendance Other Duties and Responsibilities Incumbent is accountable for all duties of this job and other projects and responsibilities may be added at the City’s discretion. POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses and Certifications Required : High school diploma or GED Must be at least 21 years of age Experience with program administration and guest service CPR/AED for Lifeguards certification, Basic First Aid certification, and Lifeguard Training certification Ability to obtain StarGuard Lifeguard Instructor Certification within one year - training provided by the City. Ability to obtain Water Safety Instructor (WSI) Certification within one year - training provided by the City. Preferred : One year of experience working in recreation/leisure services as a lead or supervisor Some college level courses in recreation or education or a closely related subject field Any equivalent combination of education, training and experience, which would provide the required knowledge and skills, may be considered. Physical Requirements Work is physical in nature and involves: Constant near acuity and hearing is needed to perform daily functions and communicate with patrons and staff Constant standing, walking on uneven terrain, pool decks, and climbing stairs in a multi-level facility to observe recreation center activity and events for safety and hazards Constant near and far acuity to observe program participants for possible troubled swimmers and safety hazards; constant hearing to be aware of troubled individuals that may be out of line of sight Frequently lifting of fifty (50) pounds from floor to waist, thirty-five (35) pounds from floor overhead; frequent carry, push, pull fifty (50) pounds of supplies, equipment, and material up to 100 feet for event set up; Occasional carrying of up to 100 pounds of equipment, supplies and materials up to ten (10) feet Due to the occasional use of hand tools fine motor skills along with firm grasp and frequent reaching below shoulder and overhead is needed Occasional lifting of ten (10) pounds from floor to overhead to move equipment and supplies; occasional lifting of up to seventy-five (75) pounds from floor to chest to assist in moving furniture, equipment and patrons on backboards Occasionally carry seventy-five (75) pounds up to fifty (50) feet and fifty (50) pounds up to 100 feet to perform emergency rescues; occasionally push/pull seventy-five (75) pounds to remove individuals from pool area in an emergency situation, set up bleachers for events and lane ropes for lap swim (Aquatics programs) WORKING CONDITIONS Work in this position is performed primarily indoors in an office and at recreation centers, with occasional work out of doors for seasonal programs. In Aquatic programs work is constantly performed in a high-volume indoor pool setting with constant exposure to loud noise and wet/humid conditions; work includes periods of high activity and stress during emergency situations; sufficient physical strength, stamina, and conditioning are needed to rescue swimmers in danger of drowning who may resist rescue. Required Materials and Equipment Equipment used may include computers, keyboards, copy/fax machines, telephones, calculators, televisions, audio/visual equipment (DVD, CD, etc.), public service announcement equipment, small hand tools such as hammer, screwdrivers, tape measurers, and a variety of recreational equipment and maintenance tools. In aquatics programs knowledge of lifeguard equipment to include but not limited to rescue tubes, backboards, bag valve masks, AED, whistles, chemical testing kits, basic pool chemicals, telephones, two-way radios, and megaphones; uses cleaning chemicals and cleaning equipment such as pool vacuum, hose, pressure washer, and scrubbers; operates personal computers and other standard office equipment. PRE-EMPLOYMENT REQUIREMENTS Background checks will include employment references and criminal history, and when applicable, credit check, driver license record, and education verification Pre-employment drug screen and physical Must be legally entitled to work in the United States The City of Westminster offers a comprehensive benefit package including: Health and Dental Flexible Spending Pension/ Retirement Plans Term Life Insurance Long-term Disability Survivor Benefits Wellness Program Education and Training Reimbursement General leave that provides vacation, holidays, and illness leave For a more detailed overview of our General Non Exempt employee benefit package: Benefit Package The City of Westminster does not participate in the Social Security system.In lieu of social security contributions, the city contributes to a 401(a) defined contribution plan on your behalf. 401(a) Contribution Rates: Employee Mandatory Contribution: 11% of your base pay. Contributions are pre-tax and fully vested. Employer Contribution: 11.25%of your base pay. Employer Contribution Vesting Schedule Less than 3 years - 0% 3 years- 60% 4 years - 80% 5+ years - 100% The City of Westminster provides employees with innovative and practical ways to improve their commute through two key features, EcoPass and Commute Benefits powered by Commutrics. EcoPass provides unlimited trips on RTD's core transit services and Commute Rewards allows you to record your trips and get rewards based on your commute mode. Closing Date/Time: 4/29/2024 8:30 AM Mountain
Apr 16, 2024
Full Time
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION The Assistant Recreation Specialist - Aquatics is responsible for assisting in supervising front-line aquatics operations. Assists in the oversight of recreation programs involving coordination, planning, and supervising staff. Work involves assisting the Recreation Supervisor - Aquatics in the management of recreational programs, supervising lifeguards, and ensuring employee and guest safety in and around that natatorium. Aquatic program positions are safety-sensitive. Work schedule varies based on the facility schedule, closures, and programming, with shifts primarily focused on closing hours, weekends, and holidays. This position may work up to 24 hours per week. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: Westminster’s purpose is to provide core services and foster economic resilience to give our community the opportunity to thrive. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - Pride - Integrity - Responsibility - Innovation - Teamwork). This position supports the goals of the Parks, Recreation and Libraries Department, which enhances the quality of life for all Westminster citizens by providing diverse leisure, recreational and informational services and resources; and acquiring, developing and maintaining first-class parks, facilities, open space and recreational trails. This position works towards the accomplishment of the Departments mission: “Together we create exceptional opportunities for a vibrant community with a commitment to nature, wellness and literacy.” Every employee is accountable to: Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority Communicate with customers to ensure that, where possible, they are satisfied and that their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization's mission and vision Exhibit pride in self, the department, the city and the community; conduct self in a professional manner Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty and ethical behavior Address difficult or contentious issues in a constructive manner Support/promote change; demonstrate flexibility and takes calculated risks when appropriate Participate in personal growth opportunities and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives Value diversity; demonstrate an awareness of differences; demonstrate sensitivity and adapt behaviors and communication to accommodate these differences GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow-through on commitments Recognize personal strengths and weaknesses and target areas for personal self-development Demonstrate initiative in performing job tasks Exhibit problem-solving skills leading to sound judgment and quality decisions Achieve goals, handle assigned workload and new assignments effectively; demonstrate an ability to work independently Communicate effectively with individuals and groups using clear and concise verbal and written communications Demonstrate accountability for work and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Job Specific - Every employee in this position must be able to: Demonstrate preventative lifeguarding and current lifeguard techniques, standards, and procedures related to rescue of drowning swimmers or any user in a distressful situation in or around the swimming pool Maintain StarGuard Elite Lifeguard and Lifeguard Instructor Certifications Enforce pool safety rules with staff and public Respond calmly and effectively, and handle emergency situations, making proper judgements as to the correct course of action Coordinate, develop, and implement recreational programs under supervision of the Recreation Specialist - Aquatics Lead the lifeguard team in daily operations and tasks Instruct aquatic classes of various types, including but not limited to swimming lessons, lifeguard training, and lifeguard in-services Support the Hydro Systems Specialist in keeping pool operations safe and functional; demonstrate basic knowledge of pool mechanical operations and chemical testing Operate standard office equipment such as copy machines, computers, and telephone Work efficiently in Word, Excel, PowerPoint, Outlook and RecTrac, and Outlook; type a minimum of 25 words per minute Demonstrate knowledge of proper telephone, office, and e-mail etiquette; communicate effectively with recreation and city team Work with the public effectively and establish effective working relationships with other employees Support the department’s guest service philosophy and the City’s SPIRIT values Leadership/Supervisory - Every employee in this position is accountable to: Foster a participatory organizational climate that is open, positive, reinforcing, and supportive Encourage employees to be accountable for their work and take ownership in what they do Demonstrate leadership and courage by making or supporting decisions that reflect the organizational mission and goals even when the decision may be unpopular to some Demonstrate collaboration and conflict resolution skills with other departments and employees Help employees to see the value of developing their skills, and assist them in eliminating barriers to their development; encourage employees to step outside their comfort zone to develop their skills Assist Recreation Specialist in providing meaningful, timely employee feedback and appraisals, and effectively address employee performance problems Effectively supervise, mentor, and motivate in a team environment JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities and Tasks Presence - Establish a strong presence as a leader as a member of the aquatics management team Maintains regular and punctual attendance Exhibit strong interpersonal communication with the aquatics team, facility team, and guests Support and model quality internal and external guest service Professionalism - Exhibit professionalism in supervision, conduct, and image Maintain clean and organized office spaces Maintain professionalism and confidentiality Lead, supervise, and maintain a high level of cleanliness Involvement - Stay involved in and contribute to the daily operations and safety of the natatorium Maintain a safe environment for guests and aquatic staff Provide consistent coaching and correction to lifeguard staff Monitor and manage lifeguard rotations to accommodate any number of swimmers for optimal safety Monitor and oversee activities in the swimming pool areas to prevent drowning injuries or accidents Provide all duties required as a certified lifeguard including rescues, activating the emergency action plan, providing first aid and/CPR care, etc. Complete timely and accurate incident, accident, and save reports Inventory supplies, orders, and equipment Supervising - Provide consistent supervision in and around the natatorium Assist with daily operations of recreation programs, equipment, and facilities Work closely with the other aquatics team members and Hydro Systems Specialist to test pool water make necessary chemical or mechanical adjustments, and maintain pool equipment Ensure daily chemical testing, cleaning and statistical checklists are completed Monitor circulation, filtration, and water/HVAC flow Assist the Hydro Systems Specialist in ensuring safe and balanced water; provide water testing, basic mechanical adjustments, and water calibrations as instructed Programming - Assist the Recreation Specialist - Aquatics in programming and scheduling the natatorium Schedule or assist in scheduling aquatic staff to meet usage patterns and safety requirements of pool area Spend majority of your daily shift on or around the pool deck Scheduled in lifeguard rotations Assist with RecTrac, program management, and contacting participants/guests as needed Teaching - Lead and supervise teaching, training, recruiting, and certification programs Coordinate and conduct in-service trainings for lifeguard and aquatic staff Teach specified classes such as CPR, AED, first aid, lifeguard training, progressive swim lessons Prepare lesson plans as needed; ensure instructor communication by overseeing progress reports, report cards, and parent evaluations Assign instructors to appropriate levels Recruit, train, and hire hourly/seasonal staff Conduct staff evaluations, skill audits, and lifeguard observations Teach classes as needed as a substitute and a regularly scheduled instructor for both aqua fitness and swim lessons Maintains regular and punctual attendance Other Duties and Responsibilities Incumbent is accountable for all duties of this job and other projects and responsibilities may be added at the City’s discretion. POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses and Certifications Required : High school diploma or GED Must be at least 21 years of age Experience with program administration and guest service CPR/AED for Lifeguards certification, Basic First Aid certification, and Lifeguard Training certification Ability to obtain StarGuard Lifeguard Instructor Certification within one year - training provided by the City. Ability to obtain Water Safety Instructor (WSI) Certification within one year - training provided by the City. Preferred : One year of experience working in recreation/leisure services as a lead or supervisor Some college level courses in recreation or education or a closely related subject field Any equivalent combination of education, training and experience, which would provide the required knowledge and skills, may be considered. Physical Requirements Work is physical in nature and involves: Constant near acuity and hearing is needed to perform daily functions and communicate with patrons and staff Constant standing, walking on uneven terrain, pool decks, and climbing stairs in a multi-level facility to observe recreation center activity and events for safety and hazards Constant near and far acuity to observe program participants for possible troubled swimmers and safety hazards; constant hearing to be aware of troubled individuals that may be out of line of sight Frequently lifting of fifty (50) pounds from floor to waist, thirty-five (35) pounds from floor overhead; frequent carry, push, pull fifty (50) pounds of supplies, equipment, and material up to 100 feet for event set up; Occasional carrying of up to 100 pounds of equipment, supplies and materials up to ten (10) feet Due to the occasional use of hand tools fine motor skills along with firm grasp and frequent reaching below shoulder and overhead is needed Occasional lifting of ten (10) pounds from floor to overhead to move equipment and supplies; occasional lifting of up to seventy-five (75) pounds from floor to chest to assist in moving furniture, equipment and patrons on backboards Occasionally carry seventy-five (75) pounds up to fifty (50) feet and fifty (50) pounds up to 100 feet to perform emergency rescues; occasionally push/pull seventy-five (75) pounds to remove individuals from pool area in an emergency situation, set up bleachers for events and lane ropes for lap swim (Aquatics programs) WORKING CONDITIONS Work in this position is performed primarily indoors in an office and at recreation centers, with occasional work out of doors for seasonal programs. In Aquatic programs work is constantly performed in a high-volume indoor pool setting with constant exposure to loud noise and wet/humid conditions; work includes periods of high activity and stress during emergency situations; sufficient physical strength, stamina, and conditioning are needed to rescue swimmers in danger of drowning who may resist rescue. Required Materials and Equipment Equipment used may include computers, keyboards, copy/fax machines, telephones, calculators, televisions, audio/visual equipment (DVD, CD, etc.), public service announcement equipment, small hand tools such as hammer, screwdrivers, tape measurers, and a variety of recreational equipment and maintenance tools. In aquatics programs knowledge of lifeguard equipment to include but not limited to rescue tubes, backboards, bag valve masks, AED, whistles, chemical testing kits, basic pool chemicals, telephones, two-way radios, and megaphones; uses cleaning chemicals and cleaning equipment such as pool vacuum, hose, pressure washer, and scrubbers; operates personal computers and other standard office equipment. PRE-EMPLOYMENT REQUIREMENTS Background checks will include employment references and criminal history, and when applicable, credit check, driver license record, and education verification Pre-employment drug screen and physical Must be legally entitled to work in the United States The City of Westminster offers a comprehensive benefit package including: Health and Dental Flexible Spending Pension/ Retirement Plans Term Life Insurance Long-term Disability Survivor Benefits Wellness Program Education and Training Reimbursement General leave that provides vacation, holidays, and illness leave For a more detailed overview of our General Non Exempt employee benefit package: Benefit Package The City of Westminster does not participate in the Social Security system.In lieu of social security contributions, the city contributes to a 401(a) defined contribution plan on your behalf. 401(a) Contribution Rates: Employee Mandatory Contribution: 11% of your base pay. Contributions are pre-tax and fully vested. Employer Contribution: 11.25%of your base pay. Employer Contribution Vesting Schedule Less than 3 years - 0% 3 years- 60% 4 years - 80% 5+ years - 100% The City of Westminster provides employees with innovative and practical ways to improve their commute through two key features, EcoPass and Commute Benefits powered by Commutrics. EcoPass provides unlimited trips on RTD's core transit services and Commute Rewards allows you to record your trips and get rewards based on your commute mode. Closing Date/Time: 4/29/2024 8:30 AM Mountain
SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: Medical Assistant, Categorical Job Category: CSEA Job Opening Date: April 05, 2024 Job Closing Date: April 26, 2024 Location: Saddleback College Work Location: Mission Viejo, CA Department: Student Health Center Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Thursday Work Hours: 9:00am - 3:30pm (Schedule and Shift are subject to change in accordance with the departments needs.) Hours Per Week: 24 Percentage of Employment: 62.5% Months of Employment: 12 Salary: Starting at $2,901 per month Required Documents: Resume, Medical Assistant Certification, Basic Life Support (American Heart Association) certification. Optional - Cover letter Job Description: C.S.E.A. Classified Bargaining Unit Salary Range 119 Application materials must be received by 11:59pm 04/25/2024 Please note, the following license(s) and/or certificate(s) are required for employment in this position, and must be included with your application package: Current, valid Medical Assistant Certification from a medical assistant certifying organization approved by the Medical Board of California or acceptable national board certification. A valid certificate in Basic Life Support issued by the American Heart Association. Required Document: Resume, Medical Assistant Certification, Basic Life Support (American Heart Association) Certification Optional Document: Cover Letter Applications missing the required documents will not be considered. PLEASE NOTE: Employment in this position is contingent upon funding by Health Fee Services Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under direction from the appropriate level manager or administrator, perform specialized front office and back-office functions in support of the Student Health and Wellness Center (SHWC) at Saddleback College; screens callers and visitors; schedules appointments; maintains patient records; assists medical staff with health-related programs, exams, back-office duties, and medical inventory; and utilize computerized information systems to perform job duties. Perform medical tasks and procedures that are typical for a Medical Assistant. May receive functional and technical direction from higher level staff, as well as Physicians, Nurse Practitioners, Physician Assistants, and Registered Nurses. DISTINGUISHING CHARACTERISTICS This is the journey level class within the Medical Assistant series. Employees within this class are distinguished from the Senior Medical Assistant in that the latter assumes responsibility for coordinating and overseeing the front and back-office activities of the SHWC, serving as the office lead, and serving as the primary contact person for problems and issues related to office activities and functions. Employees at the Medical Assistant level are fully aware of the operating procedures and policies of the work unit. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Provide medical assistance to registered nurses, nurse practitioners, physician assistants and medical doctors using universally accepted procedures; administer basic comfort measures to injured and ill persons, assist in performing medical observations and screening tests; reinforce RN/NP/PA/MD teaching and instructions; prepare and maintain examination rooms and other areas by cleaning and setting up equipment, keeping rooms stocked with supplies, and preparing examination tables; obtain patient vital signs such as temperature, weight, blood pressure, and pulse; assist with physicals; provide medications and injections as directed; sterilize instruments and other medical equipment; draw blood for completion of ordered tests; collect specimens; clean and dress wounds; assist medical personnel with emergency care and equipment, administer first aid, CPR and AED, when necessary; contact/print laboratory and/or diagnostic imaging services for patient test results; implement policies and procedures for disinfection and handling of contaminated waste or equipment; follow standardized precautions when handling hazardous waste. Communicate information where judgment, knowledge and interpretation of policies and procedures are required; acknowledge and greet students and other individuals visiting the SHWC; determine nature of visit and initiate appropriate course of action; determine the status of patients and their eligibility for health services; assist in establishing and implementing procedures for the reception and flow of students, including screening and prioritizing student needs in both routine and urgent situations; explain appropriate office and clinic procedures; review Notice of Privacy Policy with all health center visitors; provide accurate health services information and ensure a positive frontline experience. Screen calls, visitors, students, staff, and patients for medical needs and requests; respond to difficult and sensitive needs and requests including those of individuals with disabilities; provide information and interpret and apply SHWC policies and procedures; schedule appointments with medical staff based on information provided by the patient; collect and account for fees and other monies received. Alert clinical staff of patient's arrival or other patient needs as appropriate; address student crisis situations by following pre-established clinical procedures; assist in coordinating communication and activities with other departments and entities to exchange legally permissible health, safety and well-being information. Inspect documents, forms and records for accuracy and completeness; process a variety of forms and documents according to established procedures; ensure conformance to established guidelines and standards; assist patients in accurately completing appropriate medical forms and documents for the required information; accurately scan various medical records to patient charts; assist in completing documentation, filing, recording, and reporting of results; verify and update information in the electronic system and on patient forms; maintain, upload, add, and complete the current EMR system within the SHWC for each patient. Monitor radio/phone transmission to maintain contact with safety personnel and medical staff. Operate a variety of office equipment and machines; learn to use new technology as necessary to perform duties; utilize electronic technology to correspond with others and to maintain assigned calendars, schedules, and appointments; coordinate and arrange meetings; utilize various computer applications and software packages. Maintain student accident insurance records; provide claim forms and other necessary incident report forms; assist with processing forms to the appropriate entities within established guidelines; assist students with inquiries regarding insurance billing concerns; coordinate with the appropriate offices to expedite claims and resolve problems; initiate and process student insurance claims, including the completion and filing of required forms, notifying medical providers of patient needs, and assisting with the referral of injuries; assist students with obtaining follow up care with private physicians, dentists, clinics, and other community resources. Abide by all confidentiality practices required by department, state, and federal policies, laws, rules, and regulations; adhere to all HIPAA guidelines/regulations. Assist with SHWC education and promotion programs; assist with providing health education information to students and staff; maintain supplies of health information packets, pamphlets, health insurance information, and other materials; participate in health education programs including substance abuse program, health fairs, and other related projects. Assist with office and medical supplies inventory, maintenance, and ordering of supplies, equipment, and pharmaceuticals when needed, according to established procedures. Monitor, maintain, and ensure proper maintenance, cleanliness, and sanitation of front office, examination rooms, medication/lab rooms and other SHWC areas; ensure an orderly work environment. Attend a variety of meetings and training sessions as required; maintain compliance with online coursework and other mandatory trainings and certifications (i.e., FERPA, HIPAA, CPR/First Aid, etc.) as directed by supervisor; attend and participate in diversity, equity and inclusion trainings and events. Routes and distributes incoming mail and other materials; prepares outgoing mail and packages; and assists with daily activities to assure efficient operations. May provide training and guidance to lower-level staff and student workers. Establish and maintain cooperative working relationships with students, staff, and faculty, as well as various outside groups associated with or servicing the program to ensure efficient, effective, and correct implementation of departmental objectives; serve as liaison, and assist with the coordination of services, functions, and activities with other College/District departments, including those at off-site locations and strategic partners; facilitate communications between assigned supervisor, other administrators, students, academic and classified staff, other offices, educational institutions, public agencies, and the general public; interact and relay information, questions, and decisions regarding area of assignment. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Standard medical assistant principles, procedures, techniques, and practices, including procedures for injection administration and phlebotomy; First Aid, CPR, and AED procedures; emergency procedures and proper radio communication; Emergency Medical System (EMS) activation procedures. Philosophy, operational characteristics, services, activities, goals, and objectives of the SHWC; eligibility requirements; specialized functions, activities, operations, rules, regulations, requirements, and restrictions related to the SHWC; terminology, techniques, equipment, materials, principles, theories, practices, and procedures related to the SHWC. Information and research resources available related to health and wellness centers. Work organization and current medical office practices, procedures, terminology, methods, and equipment, including computer hardware and peripherals, devices, and applications; applicable software applications such as word processing, desktop publishing, spreadsheets, inventory tracking, and databases; principles and procedures of business letter writing. Principles, practices, and procedures of safety and sanitation requirements related to health care facilities and equipment; sterilization techniques and medical waste disposal procedures. Use, care, and storage of equipment, materials, and supplies used in a medical facility. Principles and techniques used in providing a high level of customer service and public relations including methods and techniques of proper telephone etiquette. Techniques to facilitate effective interaction with people on an individual or group basis; interpersonal skills using tact, patience, and courtesy. Effective written and oral communication skills including correct English usage, grammar, spelling, punctuation, and vocabulary. Pertinent federal, state, and local laws, codes, and regulations, including FERPA, HIPAA, and the Americans with Disabilities Act; confidentiality requirements when dealing with personal and sensitive student information; confidentiality requirements applicable to patient health reports and records. Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds; institutional and community resources available to assist a diverse student population; needs of students with disabilities or requiring special services, Basic mathematical, data collection, and research concepts, principles, and practices. Principles, practices, requirements, and procedures of records management, including those related to maintaining filing systems and charting. Occupational hazards, health, and standard safety policies and procedures applicable to a health and wellness center, including applicable OSHA rules and regulations. Principles and practices of providing training, work direction, and guidance to lower-level office staff and student workers. District and College organization, services, programs, operations, policies, and objectives. Ability to: Perform front and back-office functions and procedures of a general and specialized nature involving the use of independent judgment and personal initiative in support of the HWC/SHC, including screening callers and visitors, scheduling appointments, and maintaining health records and information. Operate a variety of medical equipment such as stethoscope, sphygmomanometer, microscope, autoclave, centrifuge, scales, and a variety of diagnostic test kits. Conduct various medical screening tests; perform phlebotomy and administer injections. Remain calm and appropriately respond to emergency situations; administer First Aid, CPR, and AED. Communicate clearly and concisely, both orally and in writing in English; use correct English usage, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and effectively. Interact extensively with and respond to requests and inquiries from students, faculty, staff, and public; respond appropriately to the health needs and requests and inquiries; effectively present information in person, electronically, or on the telephone to students, staff, or the public; provide excellent customer service. Develop, maintain, and foster effective working relationships involving interactions and communications personally, by phone, and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis. Exercise good judgment, discretion, and personal initiative in resolving confidential, difficult, and sensitive situations, according to established policies and procedures; use sound judgment in recognizing scope of authority; maintain critical and sensitive information, records, and reports confidentially. Operate office equipment including hardware, software, and devices supporting word processing, database management, and spreadsheets; type or enter data at a speed necessary for successful job performance; maintain accurate filing, record keeping, and tracking systems; apply excellent organization skills and attention to detail; compose and prepare correspondence and memoranda; maintain filing systems; prepare documentation, reports, and other written materials. Learn and understand the organization and operation of the assigned department as necessary to assume assigned responsibilities; understand, interpret, explain, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances; work within the policies, functions, and requirements of area of assignment. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Work effectively under pressure with frequent interruptions and a high degree of public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities; concentrate on detailed tasks for extended periods of time; work confidentially, independently, and collaboratively. Assess situations, analyze problems, identify alternative solutions, project consequences of proposed actions, and adopt effective courses of action. Operate and ensure proper functioning of two-way radio equipment used to communicate with staff and campus safety. Maintain the cleanliness, sanitation, safety, and organization of assigned area; ensure adherence to safe work practices and procedures; monitor activities in assigned area and enforce policies for proper use and behavior. Perform arithmetic calculations quickly and accurately. Take and transcribe dictation, if required by the position, at a speed necessary for successful job performance. Effectively utilize technology and equipment in the performance of duties; adapt to changing technologies and learn functionality of new equipment and systems. Maintain an adequate inventory of materials for assigned program. Provide training, functional and technical work direction, and guidance to assigned staff and student workers. Assist others in locating appropriate resources; provide assistance to others on matters related to assigned area. Participate in trainings and meetings on-site and off-site as required. Report to work on a regular and consistent basis, as scheduled, to assigned job. Work evening/weekend shifts, as required. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Graduation from high school or equivalent and completion of an accredited Medical Assistant Training Program. Experience: One year experience as a Medical Assistant, including both front and back-office duties in a medical office, clinic, or hospital setting. Experience in a public health agency, school health, or equivalent preferred. Licenses, Certificates, and/or Other Requirements: Current, valid Medical Assistant Certification from a medical assistant certifying organization approved by the Medical Board of California or acceptable national board certification. A valid certificate in Basic Life Support issued by the American Heart Association. A valid California driver's license and proof of insurability is required to drive a District or personal vehicle to attend meetings or pick up/deliver documents or other materials. WORK ENVIRONMENT AND PHYSICAL DEMANDS The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Work Environment: Work is performed primarily in a health clinic. Occasional response to any on-campus site during clear or inclement weather. Exposure to communicable diseases and other illnesses; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical Demands: Primary functions require sufficient physical ability and mobility to work in a clinical setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to assist in lifting or moving patients; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.
Apr 06, 2024
Part Time
Title: Medical Assistant, Categorical Job Category: CSEA Job Opening Date: April 05, 2024 Job Closing Date: April 26, 2024 Location: Saddleback College Work Location: Mission Viejo, CA Department: Student Health Center Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Thursday Work Hours: 9:00am - 3:30pm (Schedule and Shift are subject to change in accordance with the departments needs.) Hours Per Week: 24 Percentage of Employment: 62.5% Months of Employment: 12 Salary: Starting at $2,901 per month Required Documents: Resume, Medical Assistant Certification, Basic Life Support (American Heart Association) certification. Optional - Cover letter Job Description: C.S.E.A. Classified Bargaining Unit Salary Range 119 Application materials must be received by 11:59pm 04/25/2024 Please note, the following license(s) and/or certificate(s) are required for employment in this position, and must be included with your application package: Current, valid Medical Assistant Certification from a medical assistant certifying organization approved by the Medical Board of California or acceptable national board certification. A valid certificate in Basic Life Support issued by the American Heart Association. Required Document: Resume, Medical Assistant Certification, Basic Life Support (American Heart Association) Certification Optional Document: Cover Letter Applications missing the required documents will not be considered. PLEASE NOTE: Employment in this position is contingent upon funding by Health Fee Services Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under direction from the appropriate level manager or administrator, perform specialized front office and back-office functions in support of the Student Health and Wellness Center (SHWC) at Saddleback College; screens callers and visitors; schedules appointments; maintains patient records; assists medical staff with health-related programs, exams, back-office duties, and medical inventory; and utilize computerized information systems to perform job duties. Perform medical tasks and procedures that are typical for a Medical Assistant. May receive functional and technical direction from higher level staff, as well as Physicians, Nurse Practitioners, Physician Assistants, and Registered Nurses. DISTINGUISHING CHARACTERISTICS This is the journey level class within the Medical Assistant series. Employees within this class are distinguished from the Senior Medical Assistant in that the latter assumes responsibility for coordinating and overseeing the front and back-office activities of the SHWC, serving as the office lead, and serving as the primary contact person for problems and issues related to office activities and functions. Employees at the Medical Assistant level are fully aware of the operating procedures and policies of the work unit. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Provide medical assistance to registered nurses, nurse practitioners, physician assistants and medical doctors using universally accepted procedures; administer basic comfort measures to injured and ill persons, assist in performing medical observations and screening tests; reinforce RN/NP/PA/MD teaching and instructions; prepare and maintain examination rooms and other areas by cleaning and setting up equipment, keeping rooms stocked with supplies, and preparing examination tables; obtain patient vital signs such as temperature, weight, blood pressure, and pulse; assist with physicals; provide medications and injections as directed; sterilize instruments and other medical equipment; draw blood for completion of ordered tests; collect specimens; clean and dress wounds; assist medical personnel with emergency care and equipment, administer first aid, CPR and AED, when necessary; contact/print laboratory and/or diagnostic imaging services for patient test results; implement policies and procedures for disinfection and handling of contaminated waste or equipment; follow standardized precautions when handling hazardous waste. Communicate information where judgment, knowledge and interpretation of policies and procedures are required; acknowledge and greet students and other individuals visiting the SHWC; determine nature of visit and initiate appropriate course of action; determine the status of patients and their eligibility for health services; assist in establishing and implementing procedures for the reception and flow of students, including screening and prioritizing student needs in both routine and urgent situations; explain appropriate office and clinic procedures; review Notice of Privacy Policy with all health center visitors; provide accurate health services information and ensure a positive frontline experience. Screen calls, visitors, students, staff, and patients for medical needs and requests; respond to difficult and sensitive needs and requests including those of individuals with disabilities; provide information and interpret and apply SHWC policies and procedures; schedule appointments with medical staff based on information provided by the patient; collect and account for fees and other monies received. Alert clinical staff of patient's arrival or other patient needs as appropriate; address student crisis situations by following pre-established clinical procedures; assist in coordinating communication and activities with other departments and entities to exchange legally permissible health, safety and well-being information. Inspect documents, forms and records for accuracy and completeness; process a variety of forms and documents according to established procedures; ensure conformance to established guidelines and standards; assist patients in accurately completing appropriate medical forms and documents for the required information; accurately scan various medical records to patient charts; assist in completing documentation, filing, recording, and reporting of results; verify and update information in the electronic system and on patient forms; maintain, upload, add, and complete the current EMR system within the SHWC for each patient. Monitor radio/phone transmission to maintain contact with safety personnel and medical staff. Operate a variety of office equipment and machines; learn to use new technology as necessary to perform duties; utilize electronic technology to correspond with others and to maintain assigned calendars, schedules, and appointments; coordinate and arrange meetings; utilize various computer applications and software packages. Maintain student accident insurance records; provide claim forms and other necessary incident report forms; assist with processing forms to the appropriate entities within established guidelines; assist students with inquiries regarding insurance billing concerns; coordinate with the appropriate offices to expedite claims and resolve problems; initiate and process student insurance claims, including the completion and filing of required forms, notifying medical providers of patient needs, and assisting with the referral of injuries; assist students with obtaining follow up care with private physicians, dentists, clinics, and other community resources. Abide by all confidentiality practices required by department, state, and federal policies, laws, rules, and regulations; adhere to all HIPAA guidelines/regulations. Assist with SHWC education and promotion programs; assist with providing health education information to students and staff; maintain supplies of health information packets, pamphlets, health insurance information, and other materials; participate in health education programs including substance abuse program, health fairs, and other related projects. Assist with office and medical supplies inventory, maintenance, and ordering of supplies, equipment, and pharmaceuticals when needed, according to established procedures. Monitor, maintain, and ensure proper maintenance, cleanliness, and sanitation of front office, examination rooms, medication/lab rooms and other SHWC areas; ensure an orderly work environment. Attend a variety of meetings and training sessions as required; maintain compliance with online coursework and other mandatory trainings and certifications (i.e., FERPA, HIPAA, CPR/First Aid, etc.) as directed by supervisor; attend and participate in diversity, equity and inclusion trainings and events. Routes and distributes incoming mail and other materials; prepares outgoing mail and packages; and assists with daily activities to assure efficient operations. May provide training and guidance to lower-level staff and student workers. Establish and maintain cooperative working relationships with students, staff, and faculty, as well as various outside groups associated with or servicing the program to ensure efficient, effective, and correct implementation of departmental objectives; serve as liaison, and assist with the coordination of services, functions, and activities with other College/District departments, including those at off-site locations and strategic partners; facilitate communications between assigned supervisor, other administrators, students, academic and classified staff, other offices, educational institutions, public agencies, and the general public; interact and relay information, questions, and decisions regarding area of assignment. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Standard medical assistant principles, procedures, techniques, and practices, including procedures for injection administration and phlebotomy; First Aid, CPR, and AED procedures; emergency procedures and proper radio communication; Emergency Medical System (EMS) activation procedures. Philosophy, operational characteristics, services, activities, goals, and objectives of the SHWC; eligibility requirements; specialized functions, activities, operations, rules, regulations, requirements, and restrictions related to the SHWC; terminology, techniques, equipment, materials, principles, theories, practices, and procedures related to the SHWC. Information and research resources available related to health and wellness centers. Work organization and current medical office practices, procedures, terminology, methods, and equipment, including computer hardware and peripherals, devices, and applications; applicable software applications such as word processing, desktop publishing, spreadsheets, inventory tracking, and databases; principles and procedures of business letter writing. Principles, practices, and procedures of safety and sanitation requirements related to health care facilities and equipment; sterilization techniques and medical waste disposal procedures. Use, care, and storage of equipment, materials, and supplies used in a medical facility. Principles and techniques used in providing a high level of customer service and public relations including methods and techniques of proper telephone etiquette. Techniques to facilitate effective interaction with people on an individual or group basis; interpersonal skills using tact, patience, and courtesy. Effective written and oral communication skills including correct English usage, grammar, spelling, punctuation, and vocabulary. Pertinent federal, state, and local laws, codes, and regulations, including FERPA, HIPAA, and the Americans with Disabilities Act; confidentiality requirements when dealing with personal and sensitive student information; confidentiality requirements applicable to patient health reports and records. Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds; institutional and community resources available to assist a diverse student population; needs of students with disabilities or requiring special services, Basic mathematical, data collection, and research concepts, principles, and practices. Principles, practices, requirements, and procedures of records management, including those related to maintaining filing systems and charting. Occupational hazards, health, and standard safety policies and procedures applicable to a health and wellness center, including applicable OSHA rules and regulations. Principles and practices of providing training, work direction, and guidance to lower-level office staff and student workers. District and College organization, services, programs, operations, policies, and objectives. Ability to: Perform front and back-office functions and procedures of a general and specialized nature involving the use of independent judgment and personal initiative in support of the HWC/SHC, including screening callers and visitors, scheduling appointments, and maintaining health records and information. Operate a variety of medical equipment such as stethoscope, sphygmomanometer, microscope, autoclave, centrifuge, scales, and a variety of diagnostic test kits. Conduct various medical screening tests; perform phlebotomy and administer injections. Remain calm and appropriately respond to emergency situations; administer First Aid, CPR, and AED. Communicate clearly and concisely, both orally and in writing in English; use correct English usage, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and effectively. Interact extensively with and respond to requests and inquiries from students, faculty, staff, and public; respond appropriately to the health needs and requests and inquiries; effectively present information in person, electronically, or on the telephone to students, staff, or the public; provide excellent customer service. Develop, maintain, and foster effective working relationships involving interactions and communications personally, by phone, and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis. Exercise good judgment, discretion, and personal initiative in resolving confidential, difficult, and sensitive situations, according to established policies and procedures; use sound judgment in recognizing scope of authority; maintain critical and sensitive information, records, and reports confidentially. Operate office equipment including hardware, software, and devices supporting word processing, database management, and spreadsheets; type or enter data at a speed necessary for successful job performance; maintain accurate filing, record keeping, and tracking systems; apply excellent organization skills and attention to detail; compose and prepare correspondence and memoranda; maintain filing systems; prepare documentation, reports, and other written materials. Learn and understand the organization and operation of the assigned department as necessary to assume assigned responsibilities; understand, interpret, explain, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances; work within the policies, functions, and requirements of area of assignment. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Work effectively under pressure with frequent interruptions and a high degree of public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities; concentrate on detailed tasks for extended periods of time; work confidentially, independently, and collaboratively. Assess situations, analyze problems, identify alternative solutions, project consequences of proposed actions, and adopt effective courses of action. Operate and ensure proper functioning of two-way radio equipment used to communicate with staff and campus safety. Maintain the cleanliness, sanitation, safety, and organization of assigned area; ensure adherence to safe work practices and procedures; monitor activities in assigned area and enforce policies for proper use and behavior. Perform arithmetic calculations quickly and accurately. Take and transcribe dictation, if required by the position, at a speed necessary for successful job performance. Effectively utilize technology and equipment in the performance of duties; adapt to changing technologies and learn functionality of new equipment and systems. Maintain an adequate inventory of materials for assigned program. Provide training, functional and technical work direction, and guidance to assigned staff and student workers. Assist others in locating appropriate resources; provide assistance to others on matters related to assigned area. Participate in trainings and meetings on-site and off-site as required. Report to work on a regular and consistent basis, as scheduled, to assigned job. Work evening/weekend shifts, as required. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Graduation from high school or equivalent and completion of an accredited Medical Assistant Training Program. Experience: One year experience as a Medical Assistant, including both front and back-office duties in a medical office, clinic, or hospital setting. Experience in a public health agency, school health, or equivalent preferred. Licenses, Certificates, and/or Other Requirements: Current, valid Medical Assistant Certification from a medical assistant certifying organization approved by the Medical Board of California or acceptable national board certification. A valid certificate in Basic Life Support issued by the American Heart Association. A valid California driver's license and proof of insurability is required to drive a District or personal vehicle to attend meetings or pick up/deliver documents or other materials. WORK ENVIRONMENT AND PHYSICAL DEMANDS The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Work Environment: Work is performed primarily in a health clinic. Occasional response to any on-campus site during clear or inclement weather. Exposure to communicable diseases and other illnesses; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical Demands: Primary functions require sufficient physical ability and mobility to work in a clinical setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to assist in lifting or moving patients; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.
TEXAS PARKS AND WILDLIFE
Lockhart, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Administrative Assistant I-VI Army 15P, 42A, 56M, 68G, 420A Administrative Assistant I-VI Navy AZ, LS, LSS, MC, PS, RP, SN, YN, YNS, 741X Administrative Assistant I-VI Coast Guard YN, PERS Administrative Assistant I-VI Marine Corps 0100, 0111, 3372, 3381, 6046, 0170, 4430 Administrative Assistant I-VI Air Force 3F5X1, 8A200 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Jennifer Lott, (512) 398-3479 x227 PHYSICAL WORK ADDRESS: Lockhart State Park, 2012 State Park Road, Lockhart, Texas 78644 GENERAL DESCRIPTION : This position requires flexibility as the park operates with a small staff and different demands will be needed of our administrative assistant as situations arise, but the primary job responsibilities will focus on running and operating Lockhart State Park's Park Store. Applicant should be familiar with purchasing, budgeting, pricing, and promoting items related to the unique features of Lockhart State Park - to include, but not limited to, camping, hiking, golfing, and the public pool swimming - all while maintaining excellent customer service skills when dealing with customers on a daily basis. Performs routine (journey-level) administrative support work. Under the direction of the Office Manager, this position is responsible for assisting in the administrative duties of managing daily operations at Lockhart State Park. Serves as the Manager of the Lockhart State Park Store. Assists and research problems with Fiscal Control reports completed weekly, monthly, quarterly, and annually. Maintains, stocks, and prices Park Store merchandise. Conducts inventory reconciliations, compiles, and maintains inventory and reviews inventory control records. Prepares, reviews, edits, and reconciles discrepancies in reports, purchase orders, correspondence, records, and other related forms. Processes and distributes incoming and outgoing mail. Performs computerized registration, fee collection, and concessions management. Maintains filing and recordkeeping systems. Receives and counts cash, as well as delivers Park deposits to the bank while maintaining accountability. Provides customer service, information, and assistance to park visitors and general public. Assists with training employees and volunteers in all facets of office and headquarters operations, office supplies and inventories as required. Prepares and submits purchasing paperwork, ledgers, and reports for both operational and concession items. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from High School or GED. Experience : Two years' experience performing administrative support duties. Licensure : If driving is required, applicant must possess a valid State driver's license. PREFERRED QUALIFICATIONS : Education : Graduation from an accredited college or university with a Bachelor's degree, or successful completion of some college courses. Experience : One year experience in basic accounting, budgeting, handling, and accounting for cash revenues, and other related duties; One year experience in retail sales and inventory management (i.e., purchasing, receiving, stocking, storing, and reporting); Two years' experience using personal computers, including Microsoft Excel and Outlook software; Two years' experience in public relations and/or customer service; Two years' experience working with State of Texas administrative and purchasing policy and procedures; Two years' experience of coordinating the work of volunteers; One year experience of training others. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of office practices and administrative and clerical procedures; Knowledge of retail sales practices and procedures; Knowledge of recreational rental equipment, ordering, receiving, inventory control, merchandise display, and recordkeeping; Knowledge of maintenance techniques and procedures needed to maintain and operate a store building, recreational equipment and other related equipment; Knowledge of written communication and report writing (i.e., using correct spelling, punctuation, grammar, and arithmetic); Knowledge of fiscal control policies; Knowledge of public safety procedures; Knowledge of general store/retail merchandise management: ordering, merchandising, storing, receiving, inventory control, merchandise display, and recordkeeping; Knowledge of audits, property, and budget control; Knowledge of purchasing methods, procedures, and sources; Knowledge of basic mathematics; Skill in using MS Word, Excel, and Outlook; Skill in effective verbal and written communication; Skill in using standard office equipment and software; Skill in using Windows based software (e.g., Point of Sale) applications; Skill in providing quality customer service in a professional and courteous manner; Skill in establishing and maintaining effective work relationships with co-workers and work related contacts; Skill in capturing and entering budget expenditures; Skill in planning, assigning, and/or supervising the work of others; Ability to work as a member of a team; Ability to interpret rules, regulations, policies, and procedures; Ability to work independently with little or no supervision; Ability to accurately handle cash and account for revenue collected; Ability to maintain strict confidentiality; Ability to account for purchases and sales of merchandise; Ability to prepare, reconcile and maintain detailed purchasing and budgeting records, files and reports; Ability to make arithmetic computations; Ability to learn new software applications; Ability to implement administrative procedures; Ability to handle emergencies, complaints, stressful situations, and large groups of people; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to conduct manual labor, including lifting supplies and materials up to 20 lbs.; Ability to perform work activities in accordance with TPWD safety program. WORKING CONDITIONS : Required to work in a public park with overnight camping and day use including a pool and 9-hole golf course; Required to work 40 hours per week, to include various and flexible schedules with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays, and holidays; Required to adjust to changing schedules; Required to work overtime as necessary; Must be able to work independently without supervision and as part of a team; Must conform to TPWD dress and grooming standards, work rules, and safety procedures; Required to perform manual labor, including lifting supplies and materials up to 20 lbs.; Required to travel 5% with possible overnight stays; May be required to operate a State vehicle; Non-smoking environment in State vehicles and buildings. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Apr 19, 2024, 11:59:00 PM
Apr 06, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Administrative Assistant I-VI Army 15P, 42A, 56M, 68G, 420A Administrative Assistant I-VI Navy AZ, LS, LSS, MC, PS, RP, SN, YN, YNS, 741X Administrative Assistant I-VI Coast Guard YN, PERS Administrative Assistant I-VI Marine Corps 0100, 0111, 3372, 3381, 6046, 0170, 4430 Administrative Assistant I-VI Air Force 3F5X1, 8A200 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Jennifer Lott, (512) 398-3479 x227 PHYSICAL WORK ADDRESS: Lockhart State Park, 2012 State Park Road, Lockhart, Texas 78644 GENERAL DESCRIPTION : This position requires flexibility as the park operates with a small staff and different demands will be needed of our administrative assistant as situations arise, but the primary job responsibilities will focus on running and operating Lockhart State Park's Park Store. Applicant should be familiar with purchasing, budgeting, pricing, and promoting items related to the unique features of Lockhart State Park - to include, but not limited to, camping, hiking, golfing, and the public pool swimming - all while maintaining excellent customer service skills when dealing with customers on a daily basis. Performs routine (journey-level) administrative support work. Under the direction of the Office Manager, this position is responsible for assisting in the administrative duties of managing daily operations at Lockhart State Park. Serves as the Manager of the Lockhart State Park Store. Assists and research problems with Fiscal Control reports completed weekly, monthly, quarterly, and annually. Maintains, stocks, and prices Park Store merchandise. Conducts inventory reconciliations, compiles, and maintains inventory and reviews inventory control records. Prepares, reviews, edits, and reconciles discrepancies in reports, purchase orders, correspondence, records, and other related forms. Processes and distributes incoming and outgoing mail. Performs computerized registration, fee collection, and concessions management. Maintains filing and recordkeeping systems. Receives and counts cash, as well as delivers Park deposits to the bank while maintaining accountability. Provides customer service, information, and assistance to park visitors and general public. Assists with training employees and volunteers in all facets of office and headquarters operations, office supplies and inventories as required. Prepares and submits purchasing paperwork, ledgers, and reports for both operational and concession items. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from High School or GED. Experience : Two years' experience performing administrative support duties. Licensure : If driving is required, applicant must possess a valid State driver's license. PREFERRED QUALIFICATIONS : Education : Graduation from an accredited college or university with a Bachelor's degree, or successful completion of some college courses. Experience : One year experience in basic accounting, budgeting, handling, and accounting for cash revenues, and other related duties; One year experience in retail sales and inventory management (i.e., purchasing, receiving, stocking, storing, and reporting); Two years' experience using personal computers, including Microsoft Excel and Outlook software; Two years' experience in public relations and/or customer service; Two years' experience working with State of Texas administrative and purchasing policy and procedures; Two years' experience of coordinating the work of volunteers; One year experience of training others. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of office practices and administrative and clerical procedures; Knowledge of retail sales practices and procedures; Knowledge of recreational rental equipment, ordering, receiving, inventory control, merchandise display, and recordkeeping; Knowledge of maintenance techniques and procedures needed to maintain and operate a store building, recreational equipment and other related equipment; Knowledge of written communication and report writing (i.e., using correct spelling, punctuation, grammar, and arithmetic); Knowledge of fiscal control policies; Knowledge of public safety procedures; Knowledge of general store/retail merchandise management: ordering, merchandising, storing, receiving, inventory control, merchandise display, and recordkeeping; Knowledge of audits, property, and budget control; Knowledge of purchasing methods, procedures, and sources; Knowledge of basic mathematics; Skill in using MS Word, Excel, and Outlook; Skill in effective verbal and written communication; Skill in using standard office equipment and software; Skill in using Windows based software (e.g., Point of Sale) applications; Skill in providing quality customer service in a professional and courteous manner; Skill in establishing and maintaining effective work relationships with co-workers and work related contacts; Skill in capturing and entering budget expenditures; Skill in planning, assigning, and/or supervising the work of others; Ability to work as a member of a team; Ability to interpret rules, regulations, policies, and procedures; Ability to work independently with little or no supervision; Ability to accurately handle cash and account for revenue collected; Ability to maintain strict confidentiality; Ability to account for purchases and sales of merchandise; Ability to prepare, reconcile and maintain detailed purchasing and budgeting records, files and reports; Ability to make arithmetic computations; Ability to learn new software applications; Ability to implement administrative procedures; Ability to handle emergencies, complaints, stressful situations, and large groups of people; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to conduct manual labor, including lifting supplies and materials up to 20 lbs.; Ability to perform work activities in accordance with TPWD safety program. WORKING CONDITIONS : Required to work in a public park with overnight camping and day use including a pool and 9-hole golf course; Required to work 40 hours per week, to include various and flexible schedules with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays, and holidays; Required to adjust to changing schedules; Required to work overtime as necessary; Must be able to work independently without supervision and as part of a team; Must conform to TPWD dress and grooming standards, work rules, and safety procedures; Required to perform manual labor, including lifting supplies and materials up to 20 lbs.; Required to travel 5% with possible overnight stays; May be required to operate a State vehicle; Non-smoking environment in State vehicles and buildings. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Apr 19, 2024, 11:59:00 PM
TEXAS PARKS AND WILDLIFE
Sabine Pass, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Administrative Assistant I-VI Army 15P, 42A, 56M, 68G, 420A Administrative Assistant I-VI Navy AZ, LS, LSS, MC, PS, RP, SN, YN, YNS, 741X Administrative Assistant I-VI Coast Guard YN, PERS Administrative Assistant I-VI Marine Corps 0100, 0111, 3372, 3381, 6046, 0170, 4430 Administrative Assistant I-VI Air Force 3F5X1, 8A200 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Jim Cisneros, (346) 616-8587 PHYSICAL WORK ADDRESS: Sea Rim State Park, 19335 TX-87, Sabine Pass, TX 77655 GENERAL DESCRIPTION : Under the direction of the Assistant Park Superintendent, this position performs complex (journey-level) administrative support work and responsible for coordinating and managing the daily business operations of Sea Rim State Park. Provides customer service, collects fees, registers park visitors and provides general park information. Performs administrative and purchasing duties including preparing reports, maintenance and reconciliation of procurement logs, petty cash accounts and expenditures. Complies with fiscal control policies and procedures. Assists with human resource management duties including training and providing guidance to administrative staff and volunteers. Works under general supervision, with moderate latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from High School or GED. Experience : Three years' experience performing administrative support duties. Licensure : If driving is required, applicant must possess a valid State driver's license. ACCEPTABLE SUBSTITUTIONS : Experience : Thirty semester hours from an accredited college or university may substitute for one year of the required experience. PREFERRED QUALIFICATIONS : Education : Graduation from an accredited college or university with a Bachelor's degree. Experience : Three years' experience of progressively responsible and advanced office management to include accounting practices, preparing correspondence, providing reports, customer service, public relations, and collection and control of revenue; Three years' experience using personal computers, including Microsoft Office to included word processing and spreadsheet software; Experience in training and supervising employees and/or volunteers; Experience in customer service and working with the public. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of general office management, administrative processes, and clerical procedures and accepted practices; Knowledge of fiscal control procedures; Knowledge of accounting principles and accepted practices; Knowledge of budget management, tracking, forecasting and monitoring; Skill in effective verbal and written communication; Skill in using MS Word, Excel and Outlook; Skill in using standard office equipment; Skill in providing quality customer service in a courteous and professional manner; Skill in identifying, researching and compiling information; Skill in working independently and using sound judgment in decision making; Skill in interpreting, analyzing and explaining organizational policies and procedures; Skill in using initiative to accomplish tasks; Skill in meeting deadlines; Skill in coaching others; Skill in planning, assigning and/or supervising the work of others; Ability to maintain strict confidentiality; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to work independently with little or no supervision; Ability to handle cash transactions accurately and account for revenue collected; Ability to work as a member of a team; Ability to handle emergencies, complaints, and large groups of people; Ability to work under stressful conditions; Ability to conduct promotional and marketing activities for the park and the store; Ability to perform manual labor including, lifting supplies and materials up to 20 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS : Required to work in a public park with overnight camping and day use; Required to work 40 hours per week, includes various schedules with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays, and holidays; Required to work overtime as necessary; Required to perform manual labor including, lifting supplies and materials up to 20 lbs.; Required to travel 5% with possible overnight stays; May be required to operate a State vehicle; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Apr 25, 2024, 11:59:00 PM
Mar 29, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Administrative Assistant I-VI Army 15P, 42A, 56M, 68G, 420A Administrative Assistant I-VI Navy AZ, LS, LSS, MC, PS, RP, SN, YN, YNS, 741X Administrative Assistant I-VI Coast Guard YN, PERS Administrative Assistant I-VI Marine Corps 0100, 0111, 3372, 3381, 6046, 0170, 4430 Administrative Assistant I-VI Air Force 3F5X1, 8A200 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Jim Cisneros, (346) 616-8587 PHYSICAL WORK ADDRESS: Sea Rim State Park, 19335 TX-87, Sabine Pass, TX 77655 GENERAL DESCRIPTION : Under the direction of the Assistant Park Superintendent, this position performs complex (journey-level) administrative support work and responsible for coordinating and managing the daily business operations of Sea Rim State Park. Provides customer service, collects fees, registers park visitors and provides general park information. Performs administrative and purchasing duties including preparing reports, maintenance and reconciliation of procurement logs, petty cash accounts and expenditures. Complies with fiscal control policies and procedures. Assists with human resource management duties including training and providing guidance to administrative staff and volunteers. Works under general supervision, with moderate latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from High School or GED. Experience : Three years' experience performing administrative support duties. Licensure : If driving is required, applicant must possess a valid State driver's license. ACCEPTABLE SUBSTITUTIONS : Experience : Thirty semester hours from an accredited college or university may substitute for one year of the required experience. PREFERRED QUALIFICATIONS : Education : Graduation from an accredited college or university with a Bachelor's degree. Experience : Three years' experience of progressively responsible and advanced office management to include accounting practices, preparing correspondence, providing reports, customer service, public relations, and collection and control of revenue; Three years' experience using personal computers, including Microsoft Office to included word processing and spreadsheet software; Experience in training and supervising employees and/or volunteers; Experience in customer service and working with the public. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of general office management, administrative processes, and clerical procedures and accepted practices; Knowledge of fiscal control procedures; Knowledge of accounting principles and accepted practices; Knowledge of budget management, tracking, forecasting and monitoring; Skill in effective verbal and written communication; Skill in using MS Word, Excel and Outlook; Skill in using standard office equipment; Skill in providing quality customer service in a courteous and professional manner; Skill in identifying, researching and compiling information; Skill in working independently and using sound judgment in decision making; Skill in interpreting, analyzing and explaining organizational policies and procedures; Skill in using initiative to accomplish tasks; Skill in meeting deadlines; Skill in coaching others; Skill in planning, assigning and/or supervising the work of others; Ability to maintain strict confidentiality; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to work independently with little or no supervision; Ability to handle cash transactions accurately and account for revenue collected; Ability to work as a member of a team; Ability to handle emergencies, complaints, and large groups of people; Ability to work under stressful conditions; Ability to conduct promotional and marketing activities for the park and the store; Ability to perform manual labor including, lifting supplies and materials up to 20 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS : Required to work in a public park with overnight camping and day use; Required to work 40 hours per week, includes various schedules with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays, and holidays; Required to work overtime as necessary; Required to perform manual labor including, lifting supplies and materials up to 20 lbs.; Required to travel 5% with possible overnight stays; May be required to operate a State vehicle; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Apr 25, 2024, 11:59:00 PM
TEXAS PARKS AND WILDLIFE
Del Rio, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Administrative Assistant I-VI Army 15P, 42A, 56M, 68G, 420A Administrative Assistant I-VI Navy AZ, LS, LSS, MC, PS, RP, SN, YN, YNS, 741X Administrative Assistant I-VI Coast Guard YN, PERS Administrative Assistant I-VI Marine Corps 0100, 0111, 3372, 3381, 6046, 0170, 4430 Administrative Assistant I-VI Air Force 3F5X1, 8A200 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Asa Vermeulen, (830) 313-0681 PHYSICAL WORK ADDRESS: Devils River State Natural Area - Dan Allen Hughes Unit, 15166 Private Road 1500, Del Rio TX 78840 GENERAL DESCRIPTION This position is to be based at the remote DAH Unit of Devils River State Natural Area located at 15166 Private rd 1500, Del Rio TX 78840, which is located 1 hours (one-way) from Del Rio. Housing is not available at this location. Under the direction of the Office Manager, this position performs routine (journey-level) administrative support work and is responsible for assisting with the duties of managing daily operations at Devils River State Natural Area DAH unit and Del Norte Unit. Assists with daily, weekly, monthly, quarterly, and annual reports. Research problems and prepares reports as required by Regional Office and Austin Headquarters. Prepares correspondence regarding in-house memos and outside correspondence regarding park-related matters. Processes and distributes incoming and outgoing mail. Performs computerized registration, fee collection, and issues permits using an automated system. Provides customer service, handles complaints and emergencies, collects park fees, and interprets policies. Responsible for purchase of resale items that meet the park's mission statement, tracking concession budget, completing monthly spot audits on Park Store. Disseminates information and provides assistance to park visitors, the general public, and internal customers via e-mail, social media, mail, phone, and in person. Assists with training employees and volunteers in all facets of office and park headquarters operations. Performs general cleaning of headquarters office and restrooms. Maintains office supplies and inventories as required and performs purchasing tasks. Assists with interpretive programs, volunteer programs, and special events. Works under moderate supervision, with limited latitude for use of initiative and independent judgement. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from High School or GED. Experience: Two years of experience performing administrative support duties. Licensure: Applicant must possess a valid State driver's license. PREFERRED QUALIFICATIONS: Experience: Bilingual in English, Spanish or French; Experience in retail customer service; Experience in basic accounting, preparing correspondence, recordkeeping, customer service, and/or public relations; Experience using personal computers, including Microsoft Word, Excel, and Oracle. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of accounting/accountability of revenue collection; Skill in using MS Word, Excel, and Outlook; Skill in effective verbal and written communication; Skill in using standard office equipment; Skill in providing quality customer service in a professional and courteous manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in making independent, sound and timely decisions; Skill in capturing and entering data on budget expenditure spreadsheets; Ability to handle cash transactions accurately and account for revenue collected; Ability to work as a member of a team; Ability to work independently with little or no supervision; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to maintain strict confidentiality; Ability to implement administrative procedures; Ability to interpret rules, regulations, policies, and procedures; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS: Required to work in a public park with overnight camping and day use; Required to work 40 hours per week, includes various schedules with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays, and holidays; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Must conform to TPWD dress and grooming standards, work rules, and safety procedures; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 1, 2024, 11:59:00 PM
Apr 18, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Administrative Assistant I-VI Army 15P, 42A, 56M, 68G, 420A Administrative Assistant I-VI Navy AZ, LS, LSS, MC, PS, RP, SN, YN, YNS, 741X Administrative Assistant I-VI Coast Guard YN, PERS Administrative Assistant I-VI Marine Corps 0100, 0111, 3372, 3381, 6046, 0170, 4430 Administrative Assistant I-VI Air Force 3F5X1, 8A200 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Asa Vermeulen, (830) 313-0681 PHYSICAL WORK ADDRESS: Devils River State Natural Area - Dan Allen Hughes Unit, 15166 Private Road 1500, Del Rio TX 78840 GENERAL DESCRIPTION This position is to be based at the remote DAH Unit of Devils River State Natural Area located at 15166 Private rd 1500, Del Rio TX 78840, which is located 1 hours (one-way) from Del Rio. Housing is not available at this location. Under the direction of the Office Manager, this position performs routine (journey-level) administrative support work and is responsible for assisting with the duties of managing daily operations at Devils River State Natural Area DAH unit and Del Norte Unit. Assists with daily, weekly, monthly, quarterly, and annual reports. Research problems and prepares reports as required by Regional Office and Austin Headquarters. Prepares correspondence regarding in-house memos and outside correspondence regarding park-related matters. Processes and distributes incoming and outgoing mail. Performs computerized registration, fee collection, and issues permits using an automated system. Provides customer service, handles complaints and emergencies, collects park fees, and interprets policies. Responsible for purchase of resale items that meet the park's mission statement, tracking concession budget, completing monthly spot audits on Park Store. Disseminates information and provides assistance to park visitors, the general public, and internal customers via e-mail, social media, mail, phone, and in person. Assists with training employees and volunteers in all facets of office and park headquarters operations. Performs general cleaning of headquarters office and restrooms. Maintains office supplies and inventories as required and performs purchasing tasks. Assists with interpretive programs, volunteer programs, and special events. Works under moderate supervision, with limited latitude for use of initiative and independent judgement. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from High School or GED. Experience: Two years of experience performing administrative support duties. Licensure: Applicant must possess a valid State driver's license. PREFERRED QUALIFICATIONS: Experience: Bilingual in English, Spanish or French; Experience in retail customer service; Experience in basic accounting, preparing correspondence, recordkeeping, customer service, and/or public relations; Experience using personal computers, including Microsoft Word, Excel, and Oracle. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of accounting/accountability of revenue collection; Skill in using MS Word, Excel, and Outlook; Skill in effective verbal and written communication; Skill in using standard office equipment; Skill in providing quality customer service in a professional and courteous manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in making independent, sound and timely decisions; Skill in capturing and entering data on budget expenditure spreadsheets; Ability to handle cash transactions accurately and account for revenue collected; Ability to work as a member of a team; Ability to work independently with little or no supervision; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to maintain strict confidentiality; Ability to implement administrative procedures; Ability to interpret rules, regulations, policies, and procedures; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS: Required to work in a public park with overnight camping and day use; Required to work 40 hours per week, includes various schedules with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays, and holidays; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Must conform to TPWD dress and grooming standards, work rules, and safety procedures; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 1, 2024, 11:59:00 PM
TEXAS PARKS AND WILDLIFE
Comstock, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Administrative Assistant I-VI Army 15P, 42A, 56M, 68G, 420A Administrative Assistant I-VI Navy AZ, LS, LSS, MC, PS, RP, SN, YN, YNS, 741X Administrative Assistant I-VI Coast Guard YN, PERS Administrative Assistant I-VI Marine Corps 0100, 0111, 3372, 3381, 6046, 0170, 4430 Administrative Assistant I-VI Air Force 3F5X1, 8A200 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Stephanie Croatt, (432) 249-2710 PHYSICAL WORK ADDRESS: Seminole Canyon State Park, 434 Park Road 67, HWY 90 W, Comstock, TX 78837 GENERAL DESCRIPTION: Seminole Canyon State Park and Historic Site is located around 40 miles west of Del Rio, TX. Under the direction of the Office Manager, this position performs routine (journey-level) administrative support work and is responsible for assisting with the duties of managing daily operations at Seminole Canyon State Park & Historic Site State Park. Assists with daily, weekly, monthly, quarterly, and annual reports. Researches problems and prepares reports as required by Regional Office and Austin Headquarters. Prepares correspondence regarding in-house memos and outside correspondence regarding park-related matters. Processes and distributes incoming and outgoing mail. Performs computerized registration, fee collection, and issues permits using an automated system. Provides customer service, handles complaints and emergencies, collects park fees, and interprets policies. Responsible for purchase of resale items that meet the park's mission statement, tracking concession budget, completing monthly spot audits on Park Store Disseminates information and provides assistance to park visitors, the general public, and internal customers via e-mail, social media, mail, phone, and in person. Assists with training employees and volunteers in all facets of office and park headquarters operations. Performs general cleaning of headquarters office and restrooms. Maintains office supplies and inventories as required and performs purchasing tasks. Assists with interpretive programs, volunteer programs, and special events. Works under moderate supervision, with limited latitude for use of initiative and independent judgement. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations, and procedures. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from High School or GED. Experience: Two years of experience performing administrative support duties. Licensure: Applicant must possess a valid State driver's license. PREFERRED QUALIFICATIONS: Experience: Bilingual in English, Spanish or French; Experience in retail customer service; Experience in basic accounting, preparing correspondence, recordkeeping, customer service, and/or public relations; Experience using personal computers, including Microsoft Word, Excel, and Oracle. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of accounting/accountability of revenue collection; Skill in using MS Word, Excel, and Outlook; Skill in effective verbal and written communication; Skill in using standard office equipment; Skill in providing quality customer service in a professional and courteous manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in making independent, sound and timely decisions; Skill in capturing and entering data on budget expenditure spreadsheets; Ability to handle cash transactions accurately and account for revenue collected; Ability to work as a member of a team; Ability to work independently with little or no supervision; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to maintain strict confidentiality; Ability to implement administrative procedures; Ability to interpret rules, regulations, policies, and procedures; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS: Required to work in a public park with overnight camping and day use; Required to work 40 hours per week, includes various schedules with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays, and holidays; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Must conform to TPWD dress and grooming standards, work rules, and safety procedures; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 2, 2024, 11:59:00 PM
Apr 12, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Administrative Assistant I-VI Army 15P, 42A, 56M, 68G, 420A Administrative Assistant I-VI Navy AZ, LS, LSS, MC, PS, RP, SN, YN, YNS, 741X Administrative Assistant I-VI Coast Guard YN, PERS Administrative Assistant I-VI Marine Corps 0100, 0111, 3372, 3381, 6046, 0170, 4430 Administrative Assistant I-VI Air Force 3F5X1, 8A200 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Stephanie Croatt, (432) 249-2710 PHYSICAL WORK ADDRESS: Seminole Canyon State Park, 434 Park Road 67, HWY 90 W, Comstock, TX 78837 GENERAL DESCRIPTION: Seminole Canyon State Park and Historic Site is located around 40 miles west of Del Rio, TX. Under the direction of the Office Manager, this position performs routine (journey-level) administrative support work and is responsible for assisting with the duties of managing daily operations at Seminole Canyon State Park & Historic Site State Park. Assists with daily, weekly, monthly, quarterly, and annual reports. Researches problems and prepares reports as required by Regional Office and Austin Headquarters. Prepares correspondence regarding in-house memos and outside correspondence regarding park-related matters. Processes and distributes incoming and outgoing mail. Performs computerized registration, fee collection, and issues permits using an automated system. Provides customer service, handles complaints and emergencies, collects park fees, and interprets policies. Responsible for purchase of resale items that meet the park's mission statement, tracking concession budget, completing monthly spot audits on Park Store Disseminates information and provides assistance to park visitors, the general public, and internal customers via e-mail, social media, mail, phone, and in person. Assists with training employees and volunteers in all facets of office and park headquarters operations. Performs general cleaning of headquarters office and restrooms. Maintains office supplies and inventories as required and performs purchasing tasks. Assists with interpretive programs, volunteer programs, and special events. Works under moderate supervision, with limited latitude for use of initiative and independent judgement. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations, and procedures. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from High School or GED. Experience: Two years of experience performing administrative support duties. Licensure: Applicant must possess a valid State driver's license. PREFERRED QUALIFICATIONS: Experience: Bilingual in English, Spanish or French; Experience in retail customer service; Experience in basic accounting, preparing correspondence, recordkeeping, customer service, and/or public relations; Experience using personal computers, including Microsoft Word, Excel, and Oracle. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of accounting/accountability of revenue collection; Skill in using MS Word, Excel, and Outlook; Skill in effective verbal and written communication; Skill in using standard office equipment; Skill in providing quality customer service in a professional and courteous manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in making independent, sound and timely decisions; Skill in capturing and entering data on budget expenditure spreadsheets; Ability to handle cash transactions accurately and account for revenue collected; Ability to work as a member of a team; Ability to work independently with little or no supervision; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to maintain strict confidentiality; Ability to implement administrative procedures; Ability to interpret rules, regulations, policies, and procedures; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS: Required to work in a public park with overnight camping and day use; Required to work 40 hours per week, includes various schedules with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays, and holidays; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Must conform to TPWD dress and grooming standards, work rules, and safety procedures; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 2, 2024, 11:59:00 PM
TEXAS PARKS AND WILDLIFE
Somerville, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Administrative Assistant I-VI Army 15P, 42A, 56M, 68G, 420A Administrative Assistant I-VI Navy AZ, LS, LSS, MC, PS, RP, SN, YN, YNS, 741X Administrative Assistant I-VI Coast Guard YN, PERS Administrative Assistant I-VI Marine Corps 0100, 0111, 3372, 3381, 6046, 0170, 4430 Administrative Assistant I-VI Air Force 3F5X1, 8A200 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Thomas Milone, (979) 535-7763 PHYSICAL WORK ADDRESS: Birch Creek Unit - Lake Somerville SP, 14222 Park Road 57, Somerville, Texas 77879 GENERAL DESCRIPTION : Under the direction of the Office Manager, this position is responsible for the daily office operations in the park headquarters of Birch Creek Unit - Lake Somerville State Park Complex. Performs routine (journey-level) administrative and clerical tasks, processes incoming and outgoing mail, data entry of reports, correspondence and filing, and answers telephones. Provides customer service, handles complaints and emergencies, collects park fees and interprets policies to park visitors and general public. Assists the office manager with maintaining adequate supply of office supplies, brochures and visitor information packets. Duties include utilizing an automated system for issuing permits and licenses, camper registration and revenue collection and accounting. Under the direction of the Park Manager, manages park store to include the purchase of resale items, keeping the store stocked, and performs monthly inventory. Performs light housekeeping duties. Works under moderate supervision with limited latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from High School or GED. Experience : Two years' experience performing administrative support duties. Licensure : If driving is required, applicant must possess a valid State driver's license. PREFERRED QUALIFICATIONS : Education : Graduation from an accredited college or university with a Bachelor's degree. Experience : Bilingual in English and one or more critical languages, including Spanish, Arabic, Persian Farsi, Hindi, Urdu, Mandarin and Vietnamese; Three years' experience in customer service; Three years' experience in clerical duties such as accounting, typing, filing, record keeping and data entry; One year experience operating a reservation system; One year experience in retail management and merchandising. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of administrative and clerical procedures; Knowledge of retail business and store operations; Knowledge of basic mathematics; Knowledge of accounting/accountability of revenue collection; Knowledge of fiscal control procedures; Knowledge of housekeeping practices; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in managing several projects simultaneously; Skill in and making independent, sound and timely decisions; Ability to accurately handle cash and account for revenue collected; Ability to work independently with little or no supervision; Ability to work as a member of a team and promote a harmonious team environment; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to perform manual labor including, lifting supplies and materials up to 20 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS : Required to work in a public park with overnight camping and day use; Required to work hours other than 8:00 a.m. to 5:00 p.m., with days off other than Saturdays, Sundays holidays; Required to perform manual labor including, lifting supplies and materials up to 20 lbs.; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Apr 25, 2024, 12:59:00 AM
Apr 11, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Administrative Assistant I-VI Army 15P, 42A, 56M, 68G, 420A Administrative Assistant I-VI Navy AZ, LS, LSS, MC, PS, RP, SN, YN, YNS, 741X Administrative Assistant I-VI Coast Guard YN, PERS Administrative Assistant I-VI Marine Corps 0100, 0111, 3372, 3381, 6046, 0170, 4430 Administrative Assistant I-VI Air Force 3F5X1, 8A200 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Thomas Milone, (979) 535-7763 PHYSICAL WORK ADDRESS: Birch Creek Unit - Lake Somerville SP, 14222 Park Road 57, Somerville, Texas 77879 GENERAL DESCRIPTION : Under the direction of the Office Manager, this position is responsible for the daily office operations in the park headquarters of Birch Creek Unit - Lake Somerville State Park Complex. Performs routine (journey-level) administrative and clerical tasks, processes incoming and outgoing mail, data entry of reports, correspondence and filing, and answers telephones. Provides customer service, handles complaints and emergencies, collects park fees and interprets policies to park visitors and general public. Assists the office manager with maintaining adequate supply of office supplies, brochures and visitor information packets. Duties include utilizing an automated system for issuing permits and licenses, camper registration and revenue collection and accounting. Under the direction of the Park Manager, manages park store to include the purchase of resale items, keeping the store stocked, and performs monthly inventory. Performs light housekeeping duties. Works under moderate supervision with limited latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from High School or GED. Experience : Two years' experience performing administrative support duties. Licensure : If driving is required, applicant must possess a valid State driver's license. PREFERRED QUALIFICATIONS : Education : Graduation from an accredited college or university with a Bachelor's degree. Experience : Bilingual in English and one or more critical languages, including Spanish, Arabic, Persian Farsi, Hindi, Urdu, Mandarin and Vietnamese; Three years' experience in customer service; Three years' experience in clerical duties such as accounting, typing, filing, record keeping and data entry; One year experience operating a reservation system; One year experience in retail management and merchandising. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of administrative and clerical procedures; Knowledge of retail business and store operations; Knowledge of basic mathematics; Knowledge of accounting/accountability of revenue collection; Knowledge of fiscal control procedures; Knowledge of housekeeping practices; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in managing several projects simultaneously; Skill in and making independent, sound and timely decisions; Ability to accurately handle cash and account for revenue collected; Ability to work independently with little or no supervision; Ability to work as a member of a team and promote a harmonious team environment; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to perform manual labor including, lifting supplies and materials up to 20 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS : Required to work in a public park with overnight camping and day use; Required to work hours other than 8:00 a.m. to 5:00 p.m., with days off other than Saturdays, Sundays holidays; Required to perform manual labor including, lifting supplies and materials up to 20 lbs.; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Apr 25, 2024, 12:59:00 AM
TEXAS PARKS AND WILDLIFE
Weslaco, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Administrative Assistant I-VI Army 15P, 42A, 56M, 68G, 420A Administrative Assistant I-VI Navy AZ, LS, LSS, MC, PS, RP, SN, YN, YNS, 741X Administrative Assistant I-VI Coast Guard YN, PERS Administrative Assistant I-VI Marine Corps 0100, 0111, 3372, 3381, 6046, 0170, 4430 Administrative Assistant I-VI Air Force 3F5X1, 8A200 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the TPWD Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: David Frank Uhlmeyer, (956) 565-3919 PHYSICAL WORK ADDRESS: Estero Llano Grande State Park, 154-A Lakeview Dr. Weslaco, TX 78596 GENERAL DESCRIPTION: Under the direction of the Office Manager, this position performs routine (journey-level) administrative support work and is responsible for assisting in the administrative duties of managing daily operations at Estero Llano Grande State Park. This position is the designated Park Administrative Officer on weekends or in the absence of the Office Manager. Assists with fiscal control; weekly, monthly, quarterly and annual reports. Researches problems; processes and distributes incoming and outgoing mail. Performs computerized registration, fee collection and park store concessions management. Provides customer service, information and assistance to park visitors and the general public. Assists with training employees and volunteers in all facets of office and headquarters operations. Assists with ordering office supplies and inventories as required. Prepares and submits purchasing paperwork, ledgers and reports for both operational and concession items. This position is the Park Store Manager responsible for the concessions budget, inventory control, purchasing, monthly reporting and organization. Works under moderate supervision with limited latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from High School or GED. Experience: Two years experience in general administrative support duties. Licensure: Must possess or be able to obtain, within 30 days of employment, a valid State driver's license. NOTE: Retention of position contingent upon obtaining and maintaining required license. PREFERRED QUALIFICATIONS: Education: Graduation from an accredited college or university with a Bachelor's degree. Experience: One year experience in providing customer service; One year experience using a computer to perform word processing, create spreadsheets and navigate internet/web based environments; One year experience in accounting cash revenue and related fiscal duties; Six months experience utilizing a computerized Point of Sale (POS) register. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of general office management, administrative and clerical procedures; Knowledge of accounting / accountability of revenue collection; Knowledge of general store/retail procedures; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in the use of standard office equipment and personal computers; Skill in meeting deadlines; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in planning, assigning and/or supervising the work of others; Skill in making independent, sound and timely decisions; Skill in training others; Ability to accurately handle cash and account for revenue collection; Ability to interpret, analyze and explain organizational policies and procedures; Ability to maintain flexibility and a positive attitude while working with frequent interruptions; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to use sound judgment in dealing with confidential matters of significant consequences; Ability to provide direction and guidance to less tenured staff; Ability to perform manual labor including, lifting supplies and materials up to 20 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS: High visitation public park with overnight camping and extensive day use. Required to work 40 hours per week, includes various schedules with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Required to adjust to changing schedule; Required to perform manual labor including, lifting supplies and materials up to 20 lbs.; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Must conform to TPWD dress and grooming standards, work rules and safety standards; Non-smoking environment in state vehicles and buildings. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Apr 19, 2024, 11:59:00 PM
Apr 06, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Administrative Assistant I-VI Army 15P, 42A, 56M, 68G, 420A Administrative Assistant I-VI Navy AZ, LS, LSS, MC, PS, RP, SN, YN, YNS, 741X Administrative Assistant I-VI Coast Guard YN, PERS Administrative Assistant I-VI Marine Corps 0100, 0111, 3372, 3381, 6046, 0170, 4430 Administrative Assistant I-VI Air Force 3F5X1, 8A200 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the TPWD Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: David Frank Uhlmeyer, (956) 565-3919 PHYSICAL WORK ADDRESS: Estero Llano Grande State Park, 154-A Lakeview Dr. Weslaco, TX 78596 GENERAL DESCRIPTION: Under the direction of the Office Manager, this position performs routine (journey-level) administrative support work and is responsible for assisting in the administrative duties of managing daily operations at Estero Llano Grande State Park. This position is the designated Park Administrative Officer on weekends or in the absence of the Office Manager. Assists with fiscal control; weekly, monthly, quarterly and annual reports. Researches problems; processes and distributes incoming and outgoing mail. Performs computerized registration, fee collection and park store concessions management. Provides customer service, information and assistance to park visitors and the general public. Assists with training employees and volunteers in all facets of office and headquarters operations. Assists with ordering office supplies and inventories as required. Prepares and submits purchasing paperwork, ledgers and reports for both operational and concession items. This position is the Park Store Manager responsible for the concessions budget, inventory control, purchasing, monthly reporting and organization. Works under moderate supervision with limited latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from High School or GED. Experience: Two years experience in general administrative support duties. Licensure: Must possess or be able to obtain, within 30 days of employment, a valid State driver's license. NOTE: Retention of position contingent upon obtaining and maintaining required license. PREFERRED QUALIFICATIONS: Education: Graduation from an accredited college or university with a Bachelor's degree. Experience: One year experience in providing customer service; One year experience using a computer to perform word processing, create spreadsheets and navigate internet/web based environments; One year experience in accounting cash revenue and related fiscal duties; Six months experience utilizing a computerized Point of Sale (POS) register. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of general office management, administrative and clerical procedures; Knowledge of accounting / accountability of revenue collection; Knowledge of general store/retail procedures; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in the use of standard office equipment and personal computers; Skill in meeting deadlines; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in planning, assigning and/or supervising the work of others; Skill in making independent, sound and timely decisions; Skill in training others; Ability to accurately handle cash and account for revenue collection; Ability to interpret, analyze and explain organizational policies and procedures; Ability to maintain flexibility and a positive attitude while working with frequent interruptions; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to use sound judgment in dealing with confidential matters of significant consequences; Ability to provide direction and guidance to less tenured staff; Ability to perform manual labor including, lifting supplies and materials up to 20 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS: High visitation public park with overnight camping and extensive day use. Required to work 40 hours per week, includes various schedules with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Required to adjust to changing schedule; Required to perform manual labor including, lifting supplies and materials up to 20 lbs.; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Must conform to TPWD dress and grooming standards, work rules and safety standards; Non-smoking environment in state vehicles and buildings. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Apr 19, 2024, 11:59:00 PM
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER W6029H When to Submit Your Application: We are accepting applications beginning Monday, April 22, 2024, 12:30 p.m., (PT). Filing will be suspended after the first 200 applications are received or by Friday, May 3, 2024, at 5 p.m., whichever occurs first. Applications received after the first 200 will not be considered. Type of Recruitment: Open Competitive Job Opportunity Check Out Our Outstanding Benefits! Los Angeles County offers one of the strongest public-sector benefits packages in the nation. Flexible Benefit Plans - Benefits may be purchased using tax-free County contribution of an additional 14.5%-17% of the employee's monthly salary. Robust Retirement Packages - Contributory-defined benefit plan; optional tax-deferred income plans that may include a County matching contribution up to 4% of employee's salary. Generous Maternity and Family Leave Benefits Flexible Schedules (Telework - where appropriate) Rideshare, Parking, and Transit Benefits 13 paid holidays per year Click here for more details on employee benefits. Who We Are: The Internal Services Department (ISD) plays a major role in supporting all County of Los Angeles departments and commissions. With an annual budget of over $885 million and 2,162 budgeted positions along with over 5,120 contracted workers of varying professions in facilities management, information technology, environmental, administrative, purchasing and contracting, ISD is the County's trusted partner and provider of choice. Essential Job Functions What You Will Do: Supervises and reviews the work of personnel engaged in processing and distributing United States and County mail, legal documents, court exhibits including welfare and probation case history files, children services files and cases, payroll warrants, cash, and negotiable instruments, maps, plans and books. Prepares and monitors driver route schedules and oversees mail operations (e.g., sorting of mail, use of a Personal Digital Assistant, and customer services). Inspects vehicles under preventative maintenance standards and coordinates maintenance required beyond the preventative standards. Supervises the metering, stamping and registration of outgoing United States mail, including registered and insured mail and parcel post. Confers with departments regarding requests for new or additional services and investigates service complaints. Prepares and/or evaluates mileage, automotive accident, industrial injury, and operational reports of drivers. Assists in checking existing routes and schedules for safety hazards or possible revision to improve service. Prepares performance evaluations, schedules vacations, and resolves minor work and disciplinary problems. Trains new personnel in departmental processes and procedures (e.g., Personal Digital Assistant and Global Positioning System usage; safety and lifting techniques, and re-routing methods). Confers with immediate supervisor in making recommendations concerning personnel and equipment needs. Drives a County vehicle to deliver or pick-up mail on established routes or carry out special requests. Prepares and conducts monthly safety meetings. Requirements Minimum Requirements: Two years of experience in the routing, delivery, or distribution of mail or supplies. License: A valid California Class C Driver License is required to perform job-related essential functions. Successful applicants for positions that require driving must obtain and present a copy of his/her driving record from the California State Department of Motor Vehicles before final appointment. Applicants should not present a copy of their driving history until asked to do so by the hiring department. The County will make an individualized assessment of whether an applicant’s driving history has a direct or adverse relationship with the specific duties of the job. License must not be currently suspended, restricted, or revoked. Physical Expectations: Physical Class III - Moderate: This class requires that the incumbent stand or walk most of the time with bending, stooping, squatting, twisting, reaching, working on irregular surfaces, occasional lifting of objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. Additional Information Our Assessment Process If you meet the requirements, we will invite you to a structured oral interview weighted at 100% covering training and experience, safety practices and procedures, problem solving skills, customer service skills, oral communication and general ability to perform the duties of the position. You must achieve a passing score of 70% or higher on the assessment in order to be added onto the list of eligible candidates. Note: All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add Bgarcia@isd.lacounty.gov , info@governmentjobs.com , and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Eligibility Information: The names of candidates receiving a passing score in the assessment will be placed on the Eligible List for a period of twelve (12) months following the date of promulgation. Passing this examination and being placed on the Eligible List do not guarantee an offer of employment. How to Apply: Applications must be filed online only. We must receive your application before 5:30 p.m. (PT), on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements to Qualify as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. Computer and Internet Access at Public Libraries: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Have questions about anything listed above? Contact us: Exam Number: W6029H Department Contact Name: Bianca Garcia Department Contact Phone: (323) 443-8832 Department Contact Email: bgarcia@isd.lacounty.gov California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 267-2432 Teletype Phone: (800) 899-4099 [Alternate Teletype Phone: (800) 897-0077 ] For detailed information, please click here Closing Date/Time: 5/3/2024 5:30 PM Pacific
Apr 18, 2024
Full Time
Position/Program Information EXAM NUMBER W6029H When to Submit Your Application: We are accepting applications beginning Monday, April 22, 2024, 12:30 p.m., (PT). Filing will be suspended after the first 200 applications are received or by Friday, May 3, 2024, at 5 p.m., whichever occurs first. Applications received after the first 200 will not be considered. Type of Recruitment: Open Competitive Job Opportunity Check Out Our Outstanding Benefits! Los Angeles County offers one of the strongest public-sector benefits packages in the nation. Flexible Benefit Plans - Benefits may be purchased using tax-free County contribution of an additional 14.5%-17% of the employee's monthly salary. Robust Retirement Packages - Contributory-defined benefit plan; optional tax-deferred income plans that may include a County matching contribution up to 4% of employee's salary. Generous Maternity and Family Leave Benefits Flexible Schedules (Telework - where appropriate) Rideshare, Parking, and Transit Benefits 13 paid holidays per year Click here for more details on employee benefits. Who We Are: The Internal Services Department (ISD) plays a major role in supporting all County of Los Angeles departments and commissions. With an annual budget of over $885 million and 2,162 budgeted positions along with over 5,120 contracted workers of varying professions in facilities management, information technology, environmental, administrative, purchasing and contracting, ISD is the County's trusted partner and provider of choice. Essential Job Functions What You Will Do: Supervises and reviews the work of personnel engaged in processing and distributing United States and County mail, legal documents, court exhibits including welfare and probation case history files, children services files and cases, payroll warrants, cash, and negotiable instruments, maps, plans and books. Prepares and monitors driver route schedules and oversees mail operations (e.g., sorting of mail, use of a Personal Digital Assistant, and customer services). Inspects vehicles under preventative maintenance standards and coordinates maintenance required beyond the preventative standards. Supervises the metering, stamping and registration of outgoing United States mail, including registered and insured mail and parcel post. Confers with departments regarding requests for new or additional services and investigates service complaints. Prepares and/or evaluates mileage, automotive accident, industrial injury, and operational reports of drivers. Assists in checking existing routes and schedules for safety hazards or possible revision to improve service. Prepares performance evaluations, schedules vacations, and resolves minor work and disciplinary problems. Trains new personnel in departmental processes and procedures (e.g., Personal Digital Assistant and Global Positioning System usage; safety and lifting techniques, and re-routing methods). Confers with immediate supervisor in making recommendations concerning personnel and equipment needs. Drives a County vehicle to deliver or pick-up mail on established routes or carry out special requests. Prepares and conducts monthly safety meetings. Requirements Minimum Requirements: Two years of experience in the routing, delivery, or distribution of mail or supplies. License: A valid California Class C Driver License is required to perform job-related essential functions. Successful applicants for positions that require driving must obtain and present a copy of his/her driving record from the California State Department of Motor Vehicles before final appointment. Applicants should not present a copy of their driving history until asked to do so by the hiring department. The County will make an individualized assessment of whether an applicant’s driving history has a direct or adverse relationship with the specific duties of the job. License must not be currently suspended, restricted, or revoked. Physical Expectations: Physical Class III - Moderate: This class requires that the incumbent stand or walk most of the time with bending, stooping, squatting, twisting, reaching, working on irregular surfaces, occasional lifting of objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. Additional Information Our Assessment Process If you meet the requirements, we will invite you to a structured oral interview weighted at 100% covering training and experience, safety practices and procedures, problem solving skills, customer service skills, oral communication and general ability to perform the duties of the position. You must achieve a passing score of 70% or higher on the assessment in order to be added onto the list of eligible candidates. Note: All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add Bgarcia@isd.lacounty.gov , info@governmentjobs.com , and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Eligibility Information: The names of candidates receiving a passing score in the assessment will be placed on the Eligible List for a period of twelve (12) months following the date of promulgation. Passing this examination and being placed on the Eligible List do not guarantee an offer of employment. How to Apply: Applications must be filed online only. We must receive your application before 5:30 p.m. (PT), on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements to Qualify as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. Computer and Internet Access at Public Libraries: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Have questions about anything listed above? Contact us: Exam Number: W6029H Department Contact Name: Bianca Garcia Department Contact Phone: (323) 443-8832 Department Contact Email: bgarcia@isd.lacounty.gov California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 267-2432 Teletype Phone: (800) 899-4099 [Alternate Teletype Phone: (800) 897-0077 ] For detailed information, please click here Closing Date/Time: 5/3/2024 5:30 PM Pacific
Westminster, Colorado
Westminster, Colorado, United States
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION The Assistant Recreation Specialist is responsible for assisting the Recreation Specialist - Aquatics in supervising front-line aquatics operations. Assists in the oversight of recreation programs involving coordination, planning, and supervising staff. Work involves assisting the Recreation Specialist in the management of recreational programs, supervising lifeguards, and ensuring employee and guest safety in and around that natatorium. Aquatic program positions are safety-sensitive. Work schedule varies based on the facility schedule, closures, and programming, with shifts primarily focused on closing hours, weekends, and holidays. The work schedule is subject to change throughout the year. The position requires ability to travel and work at various facilities as needed. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. The City of Westminster has a Multilingual Stipend Program to encourage and reward benefited employees who are conversationally fluent in languages other than English. Benefited employees have the opportunity to test their language proficiency skills and qualify for a bi-weekly stipend that will vary based on the employee’s level of proficiency and usage. ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: Westminster’s purpose is to provide core services and foster economic resilience to give our community the opportunity to thrive. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - Pride - Integrity - Responsibility - Innovation - Teamwork). This position supports the goals of the Parks, Recreation and Libraries Department, which enhances the quality of life for all Westminster citizens by providing diverse leisure, recreational and informational services and resources; and acquiring, developing and maintaining first-class parks, facilities, open space and recreational trails. This position works towards the accomplishment of the Departments mission: “Together we create exceptional opportunities for a vibrant community with a commitment to nature, wellness and literacy.” Every employee is accountable to: Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority Communicate with customers to ensure that, where possible, they are satisfied and that their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization's mission and vision Exhibit pride in self, the department, the city and the community; conduct self in a professional manner Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty and ethical behavior Address difficult or contentious issues in a constructive manner Support/promote change; demonstrate flexibility and takes calculated risks when appropriate Participate in personal growth opportunities and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives Value diversity; demonstrate an awareness of differences; demonstrate sensitivity and adapt behaviors and communication to accommodate these differences GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow-through on commitments Recognize personal strengths and weaknesses and target areas for personal self-development Demonstrate initiative in performing job tasks Exhibit problem-solving skills leading to sound judgment and quality decisions Achieve goals, handle assigned workload and new assignments effectively; demonstrate an ability to work independently Communicate effectively with individuals and groups using clear and concise verbal and written communications Demonstrate accountability for work and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Job Specific - Every employee in this position must be able to: Demonstrate preventative lifeguarding and current lifeguard techniques, standards, and procedures related to rescue of drowning swimmers or any user in a distressful situation in or around the swimming pool Maintain StarGuard Elite Lifeguard and Lifeguard Instructor Certifications Enforce pool safety rules with staff and public Respond calmly and effectively, and handle emergency situations, making proper judgements as to the correct course of action Coordinate, develop, and implement recreational programs under supervision of the Recreation Specialist - Aquatics Lead the lifeguard team in daily operations and tasks Instruct aquatic classes of various types, including but not limited to swimming lessons, lifeguard training, and lifeguard in-services Support the Hydro Systems Specialist in keeping pool operations safe and functional; demonstrate basic knowledge of pool mechanical operations and chemical testing Operate standard office equipment such as copy machines, computers, and telephone Work efficiently in Word, Excel, PowerPoint, Outlook and RecTrac, and Outlook; type a minimum of 25 words per minute Demonstrate knowledge of proper telephone, office, and e-mail etiquette; communicate effectively with recreation and city team Work with the public effectively and establish effective working relationships with other employees Support the department’s guest service philosophy and the City’s SPIRIT values Leadership/Supervisory - Every employee in this position is accountable to: Foster a participatory organizational climate that is open, positive, reinforcing, and supportive Encourage employees to be accountable for their work and take ownership in what they do Demonstrate leadership and courage by making or supporting decisions that reflect the organizational mission and goals even when the decision may be unpopular to some Demonstrate collaboration and conflict resolution skills with other departments and employees Help employees to see the value of developing their skills, and assist them in eliminating barriers to their development; encourage employees to step outside their comfort zone to develop their skills Assist Recreation Specialist in providing meaningful, timely employee feedback and appraisals, and effectively address employee performance problems Effectively supervise, mentor, and motivate in a team environment JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities and Tasks Presence - Establish a strong presence as a leader as a member of the aquatics management team Maintains regular and punctual attendanceExhibit strong interpersonal communication with the aquatics team, facility team, and guestsSupport and model quality internal and external guest service Professionalism - Exhibit professionalism in supervision, conduct, and image Maintain clean and organized office spacesMaintain professionalism and confidentialityLead, supervise, and maintain a high level of cleanliness Involvement - Stay involved in and contribute to the daily operations and safety of the natatorium Maintain a safe environment for guests and aquatic staffProvide consistent coaching and correction to lifeguard staffMonitor and manage lifeguard rotations to accommodate any number of swimmers for optimal safetyMonitor and oversee activities in the swimming pool areas to prevent drowning injuries or accidentsProvide all duties required as a certified lifeguard including rescues, activating the emergency action plan, providing first aid and/CPR care, etc.Complete timely and accurate incident, accident, and save reports Inventory supplies, orders, and equipment Supervising - Provide consistent supervision in and around the natatorium Assist with daily operations of recreation programs, equipment, and facilitiesWork closely with the other aquatics team members and Hydro Systems Specialist to test pool water make necessary chemical or mechanical adjustments, and maintain pool equipmentEnsure daily chemical testing, cleaning and statistical checklists are completedMonitor circulation, filtration, and water/HVAC flowAssist the Hydro Systems Specialist in ensuring safe and balanced water; provide water testing, basic mechanical adjustments, and water calibrations as instructed Programming - Assist the Recreation Specialist - Aquatics in programming and scheduling the natatorium Schedule or assist in scheduling aquatic staff to meet usage patterns and safety requirements of pool areaSpend majority of your daily shift on or around the pool deckScheduled in lifeguard rotations Assists with RecTrac, program management, and contacting participants/guests as needed Teaching - Lead and supervise teaching, training, recruiting, and certification programs Coordinate and conduct in-service trainings for lifeguard and aquatic staffTeach specified classes such as CPR, AED, first aid, lifeguard training, progressive swim lessonsPrepare lesson plans as needed; ensure instructor communication by overseeing progress reports, report cards, and parent evaluationsAssign instructors to appropriate levelsRecruit, train, and hire hourly/seasonal staffConduct staff evaluations, skill audits, and lifeguard observationsTeach classes as needed as a substitute and a regularly scheduled instructor for both aqua fitness and swim lessons Other Duties and Responsibilities Incumbent is accountable for all duties of this job and other projects and responsibilities may be added at the City’s discretion. POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses and Certifications Required : High school diploma or GED Must be at least 21 years of age Experience with program administration and guest service CPR/AED for Lifeguards certification, Basic First Aid certification, and Lifeguard Training certification Ability to obtain StarGuard Lifeguard Instructor Certification within one year - training provided by the City Ability to obtain Water Safety Instructor (WSI) Certification within one year - training provided by the City Preferred : One year of experience working in recreation/leisure services as a lead or supervisor Some college level courses in recreation or education or a closely related subject field Any equivalent combination of education, training and experience, which would provide the required knowledge and skills, may be considered. Physical Requirements Work is physical in nature and involves: Constant near acuity and hearing is needed to perform daily functions and communicate with patrons and staff Constant standing, walking on uneven terrain, pool decks, and climbing stairs in a multi-level facility to observe recreation center activity and events for safety and hazards Constant near and far acuity to observe program participants for possible troubled swimmers and safety hazards; constant hearing to be aware of troubled individuals that may be out of line of sight Frequently lifting of fifty (50) pounds from floor to waist, thirty-five (35) pounds from floor overhead; Frequent carry, push, pull fifty (50) pounds of supplies, equipment, and material up to 100 feet for event set up; Occasional carrying of up to 100 pounds of equipment, supplies and materials up to ten (10) feet Due to the occasional use of hand tools fine motor skills along with firm grasp and frequent reaching below shoulder and overhead is needed Occasional lifting of ten (10) pounds from floor to overhead to move equipment and supplies; occasional lifting of up to seventy-five (75) pounds from floor to chest to assist in moving furniture, equipment and patrons on backboards Occasionally carry seventy-five (75) pounds up to fifty (50) feet and fifty (50) pounds up to 100 feet to perform emergency rescues; occasionally push/pull seventy-five (75) pounds to remove individuals from pool area in an emergency situation, set up bleachers for events and lane ropes for lap swim (Aquatics programs) WORKING CONDITIONS Work in this position is performed primarily indoors in an office and at recreation centers, with occasional work out of doors for seasonal programs. In Aquatic programs work is constantly performed in a high-volume indoor pool setting with constant exposure to loud noise and wet/humid conditions; work includes periods of high activity and stress during emergency situations; sufficient physical strength, stamina, and conditioning are needed to rescue swimmers in danger of drowning who may resist rescue. Required Materials and Equipment Equipment used may include computers, keyboards, copy/fax machines, telephones, calculators, televisions, audio/visual equipment (DVD, CD, etc.), public service announcement equipment, small hand tools such as hammer, screwdrivers, tape measurers, and a variety of recreational equipment and maintenance tools. In aquatics programs knowledge of lifeguard equipment to include but not limited to rescue tubes, backboards, bag valve masks, AED, whistles, chemical testing kits, basic pool chemicals, telephones, two-way radios, and megaphones; uses cleaning chemicals and cleaning equipment such as pool vacuum, hose, pressure washer, and scrubbers; operates personal computers and other standard office equipment. PRE-EMPLOYMENT REQUIREMENTS Background checks will include employment references and criminal history, and when applicable, credit check, driver license record, and education verification Pre-employment drug screen and physical Must be legally entitled to work in the United States The City of Westminster offers a comprehensive benefit package including: Health and Dental Flexible Spending Pension/ Retirement Plans Term Life Insurance Long-term Disability Survivor Benefits Wellness Program Education and Training Reimbursement General leave that provides vacation, holidays, and illness leave For a more detailed overview of our General Non Exempt employee benefit package: Benefit Package The City of Westminster does not participate in the Social Security system.In lieu of social security contributions, the city contributes to a 401(a) defined contribution plan on your behalf. 401(a) Contribution Rates: Employee Mandatory Contribution: 11% of your base pay. Contributions are pre-tax and fully vested. Employer Contribution: 11.25%of your base pay. Employer Contribution Vesting Schedule Less than 3 years - 0% 3 years- 60% 4 years - 80% 5+ years - 100% The City of Westminster provides employees with innovative and practical ways to improve their commute through two key features, EcoPass and Commute Benefits powered by Commutrics. EcoPass provides unlimited trips on RTD's core transit services and Commute Rewards allows you to record your trips and get rewards based on your commute mode. Closing Date/Time: 4/22/2024 8:30 AM Mountain
Apr 09, 2024
Full Time
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION The Assistant Recreation Specialist is responsible for assisting the Recreation Specialist - Aquatics in supervising front-line aquatics operations. Assists in the oversight of recreation programs involving coordination, planning, and supervising staff. Work involves assisting the Recreation Specialist in the management of recreational programs, supervising lifeguards, and ensuring employee and guest safety in and around that natatorium. Aquatic program positions are safety-sensitive. Work schedule varies based on the facility schedule, closures, and programming, with shifts primarily focused on closing hours, weekends, and holidays. The work schedule is subject to change throughout the year. The position requires ability to travel and work at various facilities as needed. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. The City of Westminster has a Multilingual Stipend Program to encourage and reward benefited employees who are conversationally fluent in languages other than English. Benefited employees have the opportunity to test their language proficiency skills and qualify for a bi-weekly stipend that will vary based on the employee’s level of proficiency and usage. ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: Westminster’s purpose is to provide core services and foster economic resilience to give our community the opportunity to thrive. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - Pride - Integrity - Responsibility - Innovation - Teamwork). This position supports the goals of the Parks, Recreation and Libraries Department, which enhances the quality of life for all Westminster citizens by providing diverse leisure, recreational and informational services and resources; and acquiring, developing and maintaining first-class parks, facilities, open space and recreational trails. This position works towards the accomplishment of the Departments mission: “Together we create exceptional opportunities for a vibrant community with a commitment to nature, wellness and literacy.” Every employee is accountable to: Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority Communicate with customers to ensure that, where possible, they are satisfied and that their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization's mission and vision Exhibit pride in self, the department, the city and the community; conduct self in a professional manner Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty and ethical behavior Address difficult or contentious issues in a constructive manner Support/promote change; demonstrate flexibility and takes calculated risks when appropriate Participate in personal growth opportunities and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives Value diversity; demonstrate an awareness of differences; demonstrate sensitivity and adapt behaviors and communication to accommodate these differences GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow-through on commitments Recognize personal strengths and weaknesses and target areas for personal self-development Demonstrate initiative in performing job tasks Exhibit problem-solving skills leading to sound judgment and quality decisions Achieve goals, handle assigned workload and new assignments effectively; demonstrate an ability to work independently Communicate effectively with individuals and groups using clear and concise verbal and written communications Demonstrate accountability for work and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Job Specific - Every employee in this position must be able to: Demonstrate preventative lifeguarding and current lifeguard techniques, standards, and procedures related to rescue of drowning swimmers or any user in a distressful situation in or around the swimming pool Maintain StarGuard Elite Lifeguard and Lifeguard Instructor Certifications Enforce pool safety rules with staff and public Respond calmly and effectively, and handle emergency situations, making proper judgements as to the correct course of action Coordinate, develop, and implement recreational programs under supervision of the Recreation Specialist - Aquatics Lead the lifeguard team in daily operations and tasks Instruct aquatic classes of various types, including but not limited to swimming lessons, lifeguard training, and lifeguard in-services Support the Hydro Systems Specialist in keeping pool operations safe and functional; demonstrate basic knowledge of pool mechanical operations and chemical testing Operate standard office equipment such as copy machines, computers, and telephone Work efficiently in Word, Excel, PowerPoint, Outlook and RecTrac, and Outlook; type a minimum of 25 words per minute Demonstrate knowledge of proper telephone, office, and e-mail etiquette; communicate effectively with recreation and city team Work with the public effectively and establish effective working relationships with other employees Support the department’s guest service philosophy and the City’s SPIRIT values Leadership/Supervisory - Every employee in this position is accountable to: Foster a participatory organizational climate that is open, positive, reinforcing, and supportive Encourage employees to be accountable for their work and take ownership in what they do Demonstrate leadership and courage by making or supporting decisions that reflect the organizational mission and goals even when the decision may be unpopular to some Demonstrate collaboration and conflict resolution skills with other departments and employees Help employees to see the value of developing their skills, and assist them in eliminating barriers to their development; encourage employees to step outside their comfort zone to develop their skills Assist Recreation Specialist in providing meaningful, timely employee feedback and appraisals, and effectively address employee performance problems Effectively supervise, mentor, and motivate in a team environment JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities and Tasks Presence - Establish a strong presence as a leader as a member of the aquatics management team Maintains regular and punctual attendanceExhibit strong interpersonal communication with the aquatics team, facility team, and guestsSupport and model quality internal and external guest service Professionalism - Exhibit professionalism in supervision, conduct, and image Maintain clean and organized office spacesMaintain professionalism and confidentialityLead, supervise, and maintain a high level of cleanliness Involvement - Stay involved in and contribute to the daily operations and safety of the natatorium Maintain a safe environment for guests and aquatic staffProvide consistent coaching and correction to lifeguard staffMonitor and manage lifeguard rotations to accommodate any number of swimmers for optimal safetyMonitor and oversee activities in the swimming pool areas to prevent drowning injuries or accidentsProvide all duties required as a certified lifeguard including rescues, activating the emergency action plan, providing first aid and/CPR care, etc.Complete timely and accurate incident, accident, and save reports Inventory supplies, orders, and equipment Supervising - Provide consistent supervision in and around the natatorium Assist with daily operations of recreation programs, equipment, and facilitiesWork closely with the other aquatics team members and Hydro Systems Specialist to test pool water make necessary chemical or mechanical adjustments, and maintain pool equipmentEnsure daily chemical testing, cleaning and statistical checklists are completedMonitor circulation, filtration, and water/HVAC flowAssist the Hydro Systems Specialist in ensuring safe and balanced water; provide water testing, basic mechanical adjustments, and water calibrations as instructed Programming - Assist the Recreation Specialist - Aquatics in programming and scheduling the natatorium Schedule or assist in scheduling aquatic staff to meet usage patterns and safety requirements of pool areaSpend majority of your daily shift on or around the pool deckScheduled in lifeguard rotations Assists with RecTrac, program management, and contacting participants/guests as needed Teaching - Lead and supervise teaching, training, recruiting, and certification programs Coordinate and conduct in-service trainings for lifeguard and aquatic staffTeach specified classes such as CPR, AED, first aid, lifeguard training, progressive swim lessonsPrepare lesson plans as needed; ensure instructor communication by overseeing progress reports, report cards, and parent evaluationsAssign instructors to appropriate levelsRecruit, train, and hire hourly/seasonal staffConduct staff evaluations, skill audits, and lifeguard observationsTeach classes as needed as a substitute and a regularly scheduled instructor for both aqua fitness and swim lessons Other Duties and Responsibilities Incumbent is accountable for all duties of this job and other projects and responsibilities may be added at the City’s discretion. POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses and Certifications Required : High school diploma or GED Must be at least 21 years of age Experience with program administration and guest service CPR/AED for Lifeguards certification, Basic First Aid certification, and Lifeguard Training certification Ability to obtain StarGuard Lifeguard Instructor Certification within one year - training provided by the City Ability to obtain Water Safety Instructor (WSI) Certification within one year - training provided by the City Preferred : One year of experience working in recreation/leisure services as a lead or supervisor Some college level courses in recreation or education or a closely related subject field Any equivalent combination of education, training and experience, which would provide the required knowledge and skills, may be considered. Physical Requirements Work is physical in nature and involves: Constant near acuity and hearing is needed to perform daily functions and communicate with patrons and staff Constant standing, walking on uneven terrain, pool decks, and climbing stairs in a multi-level facility to observe recreation center activity and events for safety and hazards Constant near and far acuity to observe program participants for possible troubled swimmers and safety hazards; constant hearing to be aware of troubled individuals that may be out of line of sight Frequently lifting of fifty (50) pounds from floor to waist, thirty-five (35) pounds from floor overhead; Frequent carry, push, pull fifty (50) pounds of supplies, equipment, and material up to 100 feet for event set up; Occasional carrying of up to 100 pounds of equipment, supplies and materials up to ten (10) feet Due to the occasional use of hand tools fine motor skills along with firm grasp and frequent reaching below shoulder and overhead is needed Occasional lifting of ten (10) pounds from floor to overhead to move equipment and supplies; occasional lifting of up to seventy-five (75) pounds from floor to chest to assist in moving furniture, equipment and patrons on backboards Occasionally carry seventy-five (75) pounds up to fifty (50) feet and fifty (50) pounds up to 100 feet to perform emergency rescues; occasionally push/pull seventy-five (75) pounds to remove individuals from pool area in an emergency situation, set up bleachers for events and lane ropes for lap swim (Aquatics programs) WORKING CONDITIONS Work in this position is performed primarily indoors in an office and at recreation centers, with occasional work out of doors for seasonal programs. In Aquatic programs work is constantly performed in a high-volume indoor pool setting with constant exposure to loud noise and wet/humid conditions; work includes periods of high activity and stress during emergency situations; sufficient physical strength, stamina, and conditioning are needed to rescue swimmers in danger of drowning who may resist rescue. Required Materials and Equipment Equipment used may include computers, keyboards, copy/fax machines, telephones, calculators, televisions, audio/visual equipment (DVD, CD, etc.), public service announcement equipment, small hand tools such as hammer, screwdrivers, tape measurers, and a variety of recreational equipment and maintenance tools. In aquatics programs knowledge of lifeguard equipment to include but not limited to rescue tubes, backboards, bag valve masks, AED, whistles, chemical testing kits, basic pool chemicals, telephones, two-way radios, and megaphones; uses cleaning chemicals and cleaning equipment such as pool vacuum, hose, pressure washer, and scrubbers; operates personal computers and other standard office equipment. PRE-EMPLOYMENT REQUIREMENTS Background checks will include employment references and criminal history, and when applicable, credit check, driver license record, and education verification Pre-employment drug screen and physical Must be legally entitled to work in the United States The City of Westminster offers a comprehensive benefit package including: Health and Dental Flexible Spending Pension/ Retirement Plans Term Life Insurance Long-term Disability Survivor Benefits Wellness Program Education and Training Reimbursement General leave that provides vacation, holidays, and illness leave For a more detailed overview of our General Non Exempt employee benefit package: Benefit Package The City of Westminster does not participate in the Social Security system.In lieu of social security contributions, the city contributes to a 401(a) defined contribution plan on your behalf. 401(a) Contribution Rates: Employee Mandatory Contribution: 11% of your base pay. Contributions are pre-tax and fully vested. Employer Contribution: 11.25%of your base pay. Employer Contribution Vesting Schedule Less than 3 years - 0% 3 years- 60% 4 years - 80% 5+ years - 100% The City of Westminster provides employees with innovative and practical ways to improve their commute through two key features, EcoPass and Commute Benefits powered by Commutrics. EcoPass provides unlimited trips on RTD's core transit services and Commute Rewards allows you to record your trips and get rewards based on your commute mode. Closing Date/Time: 4/22/2024 8:30 AM Mountain
Contra Costa County, CA
Contra Costa County, California, United States
The Position Bargaining Unit: Local 1021 - Social Services Rank & File Unit Contra Costa County is recruiting to fill multiple Social Casework Assistant vacancies in the Employment and Human Services Department (EHSD). Contra Costa County’s Employment and Human Services Department works diligently to provide the community with resources that support, protect, and empower individuals and families to achieve self-sufficiency. The department is committed to hiring candidates that share our core values of delivering an exceptional customer service experience, encouraging open communication, embracing change, practicing ethical behavior, and embracing diversity. The position in this classification is assigned to the Children and Family Services Bureau, County-wide Social Casework Assistant Program, where the incumbents will assist Social Workers or perform routine casework in a limited capacity throughout Contra Costa County. Responsibilities for this classification may include arranging and supervising court-ordered visitation, managing probate and non-related legal guardianship cases including qualifying AB12 youth, processing Level of Care and Special Care Increment Assessments, transporting children, and performing other related duties as assigned. The eligible list established from this examination may remain in effect for six (6) months. We are looking for someone who: Is able to communicate effectively in written and oral correspondences Is adaptable and able to work well both individually and as a team member Is able to comply with time-sensitive deadlines and correspondences Is willing to work throughout Contra Costa County Is willing to perform other duties based on the needs of the Bureau Is willing to transport children and/or adults as needed What you will typically be responsible for: Transporting children and/or adults as needed Arranging and supervising court-ordered visits between children in out-of-home placement and their parents and/or legal guardians Case management of non-dependent Legal Guardianship cases, including bi-annual home visits for Legal Guardian cases in Contra Costa County Timely documentation/contact notes of supervised visits and Legal Guardian home visits Frequent consultation with social workers and assigned supervisor Completing Level of Care and Special Care Increment assessments Attending and participating in trainings relevant to job assignments and/or unit meetings Assisting in providing coverage for team members as needed A few reasons you might love this job: You will be helping others; assisting children and families to achieve self-sufficiency and building and maintaining professional relationships You will work as a team with your supervisors and colleagues as well as independently, promoting leadership skills You will have opportunities for professional growth, and development within the Department You will learn child welfare policies and procedures You will enjoy great benefits and an exciting work environment A few challenges you might face in this job: The fast-paced work environment Working at various locations Competencies Required: Critical Thinking: Analytically and logically evaluating information, propositions, and claims Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment Adaptability: Responding positively to change and modifying behavior as the situation requires Attention to Detail: Focusing on the details of work content, work steps, and final work products Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Oral Communication: Engaging effectively in dialogue Writing: Communicating effectively in writing Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Handling & Resolving Conflict: Managing interpersonally strained situations Involving Others (Engaging Teams): Engaging others for input, contribution, and shared responsibility for outcomes Leadership: Guiding and encouraging others to accomplish a common goal Teamwork: Collaborating with others to achieve shared goals To read the complete job description, please visit the website, County of Contra Costa - Class Specification Bulletin (governmentjobs.com) . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications License Required: Possession of a valid California Motor Vehicle Operator's License. Out of State valid Motor Vehicle Operator's License will be accepted during the application process. Education: Possession of a Bachelor's degree from an accredited college or university with a major in psychology, social work, child development, human development, sociology, social welfare or a closely related field. Substitution: 60 semester units or 90 quarter units at an accredited college including at least 9 semester units or 12 quarter units in psychology, social work, child development, human development, sociology, social welfare or a closely related field, and two (2) years of full-time or its equivalent experience in an equivalent classification of a Contra Costa County Social Service Program Assistant, Eligibility Worker III, or a Medi-Cal Program Assistant. Desirable Qualifications: Bilingual in English and Spanish Sensitivity to cultural differences and the needs of clients and colleagues Selection Process 1. Application Submission and Evaluation : Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Online Multiple-Choice Test: Candidates who possess the minimum qualifications will be invited to participate in an online multiple choice assessment. The assessment will measure candidates' competencies as they relate to the Social Services Program Assistant Classification. T hese may include but are not limited to: Critical Thinking, Involving Others, Legal & Regulatory Navigation, Adaptability, and Writing. (Weighted 100%). The assessment will be administered remotely using a computer. You will need access to a reliable internet connection to take the assessment. 3. Hiring Interview The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices . For recruitment-specific questions, please contact Matthew Damm at matthew.damm@hrd.cccounty.us . For any technical issues, please contact the Government Jobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Mar 07, 2024
Full Time
The Position Bargaining Unit: Local 1021 - Social Services Rank & File Unit Contra Costa County is recruiting to fill multiple Social Casework Assistant vacancies in the Employment and Human Services Department (EHSD). Contra Costa County’s Employment and Human Services Department works diligently to provide the community with resources that support, protect, and empower individuals and families to achieve self-sufficiency. The department is committed to hiring candidates that share our core values of delivering an exceptional customer service experience, encouraging open communication, embracing change, practicing ethical behavior, and embracing diversity. The position in this classification is assigned to the Children and Family Services Bureau, County-wide Social Casework Assistant Program, where the incumbents will assist Social Workers or perform routine casework in a limited capacity throughout Contra Costa County. Responsibilities for this classification may include arranging and supervising court-ordered visitation, managing probate and non-related legal guardianship cases including qualifying AB12 youth, processing Level of Care and Special Care Increment Assessments, transporting children, and performing other related duties as assigned. The eligible list established from this examination may remain in effect for six (6) months. We are looking for someone who: Is able to communicate effectively in written and oral correspondences Is adaptable and able to work well both individually and as a team member Is able to comply with time-sensitive deadlines and correspondences Is willing to work throughout Contra Costa County Is willing to perform other duties based on the needs of the Bureau Is willing to transport children and/or adults as needed What you will typically be responsible for: Transporting children and/or adults as needed Arranging and supervising court-ordered visits between children in out-of-home placement and their parents and/or legal guardians Case management of non-dependent Legal Guardianship cases, including bi-annual home visits for Legal Guardian cases in Contra Costa County Timely documentation/contact notes of supervised visits and Legal Guardian home visits Frequent consultation with social workers and assigned supervisor Completing Level of Care and Special Care Increment assessments Attending and participating in trainings relevant to job assignments and/or unit meetings Assisting in providing coverage for team members as needed A few reasons you might love this job: You will be helping others; assisting children and families to achieve self-sufficiency and building and maintaining professional relationships You will work as a team with your supervisors and colleagues as well as independently, promoting leadership skills You will have opportunities for professional growth, and development within the Department You will learn child welfare policies and procedures You will enjoy great benefits and an exciting work environment A few challenges you might face in this job: The fast-paced work environment Working at various locations Competencies Required: Critical Thinking: Analytically and logically evaluating information, propositions, and claims Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment Adaptability: Responding positively to change and modifying behavior as the situation requires Attention to Detail: Focusing on the details of work content, work steps, and final work products Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Oral Communication: Engaging effectively in dialogue Writing: Communicating effectively in writing Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Handling & Resolving Conflict: Managing interpersonally strained situations Involving Others (Engaging Teams): Engaging others for input, contribution, and shared responsibility for outcomes Leadership: Guiding and encouraging others to accomplish a common goal Teamwork: Collaborating with others to achieve shared goals To read the complete job description, please visit the website, County of Contra Costa - Class Specification Bulletin (governmentjobs.com) . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications License Required: Possession of a valid California Motor Vehicle Operator's License. Out of State valid Motor Vehicle Operator's License will be accepted during the application process. Education: Possession of a Bachelor's degree from an accredited college or university with a major in psychology, social work, child development, human development, sociology, social welfare or a closely related field. Substitution: 60 semester units or 90 quarter units at an accredited college including at least 9 semester units or 12 quarter units in psychology, social work, child development, human development, sociology, social welfare or a closely related field, and two (2) years of full-time or its equivalent experience in an equivalent classification of a Contra Costa County Social Service Program Assistant, Eligibility Worker III, or a Medi-Cal Program Assistant. Desirable Qualifications: Bilingual in English and Spanish Sensitivity to cultural differences and the needs of clients and colleagues Selection Process 1. Application Submission and Evaluation : Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Online Multiple-Choice Test: Candidates who possess the minimum qualifications will be invited to participate in an online multiple choice assessment. The assessment will measure candidates' competencies as they relate to the Social Services Program Assistant Classification. T hese may include but are not limited to: Critical Thinking, Involving Others, Legal & Regulatory Navigation, Adaptability, and Writing. (Weighted 100%). The assessment will be administered remotely using a computer. You will need access to a reliable internet connection to take the assessment. 3. Hiring Interview The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices . For recruitment-specific questions, please contact Matthew Damm at matthew.damm@hrd.cccounty.us . For any technical issues, please contact the Government Jobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
City of Grand Prairie, TX
Grand Prairie, Texas, United States
Job Summary Grand Prairie Animal Services serves a rapidly expanding community of over 200,000 people and their pets. Last fiscal year, over 7,500 animals were cared for across both onsite and field operations. As a division, we pride ourselves in being an Ally for the Animals, a Resource for the Community, and having Compassion for All. In the newly created role of Medical Supervisor, you will have the opportunity to continue the development of an exceptional team, set direction and promote operational change for better efficiency and effectiveness, and enhance the veterinary resources available for the public as access to pet care becomes more limited than ever before. If this resonates with you, apply now to join and complete our leadership team at Grand Prairie Animal Services. We offer competitive salaries, comprehensive benefits, and opportunities for career growth and development. Our team is committed to fostering a diverse and inclusive workplace culture, where all employees feel valued and respected. The purpose of this position is to direct vision, coordinate staff, and effectively lead operations for assigned subsects of the Animal Services Division in all matters ranging from day-to-day operations to public safety emergencies. This position oversees Raving Fans customer service, certification, and compliance in line with both state and federal laws, public communications, and life-saving programming. Other duties include holding or facilitating proper state-mandated licensing, responding to citizen inquiries or complaints, and performing other duties as required. Essential Job Functions Supervises personnel by observing and monitoring work tasks; innovatively identifying methods to maximize department's effectiveness and providing feedback to employees accordingly; evaluating work performance; assisting input to correct deficiencies; coordinating training, certification, and continuing education to meet state requirements and internal expectations; scheduling work assignments; and providing input on hiring and disciplinary actions. Quickly responds and modifies operations during times of emergent response that pose a public safety risk or threat to the community's domestic pet population, including but not limited to severe weather events; zoonotic or highly contagious disease outbreaks; and aggressive animals. Provides daily Raving Fans service to citizens by overseeing coordination of assigned operations; ensuring adequate staffing levels to handle responsibilities; answering questions; and handling complaints. Assesses/approves animals for humane euthanasia when necessary. Assists Animal Services Manager with developing, organizing, and implementing activities and action plans to achieve divisional goals and objectives; reviews and proposes modifications to standard operating procedures to ensure efficient and economical use of resources. Facilitates strong relationships with other city departments, local education institutions, outside businesses, community organizations, nonprofits, contracted vendors, and community leaders. Audits, assesses, and troubleshoots animal services software systems and complementing technologies. Maintains inventory, records and equipment; and overseeing interns, volunteers or temporary staff when needed. Overseeing programming and associated staffing, directly or indirectly based on supervisory assignment, in the following areas: Animal Resource Call Center; Social Media Strategy & Operations; PPAC Customer Care & Administrative Support; Contract Administration & Budgetary Recommendations; Invoice Payment & Operating Inventory Coordination; Training, Certification & General Licensing Coordination; Building Maintenance & Asset Coordination; Event Programming & Operations; Foster Programming & Operations; Rescue Programming & Operations; PPAC Admission Strategy & Operations; Coordination/Development of Contracted Veterinarians & Clinics Relations; Onsite Neonatal & Underaged Animal Care; Intensive Care Unit Programming & Onsite Care; Medical Appointment/Drop-off Coordination; Spay/Neuter & Animal Medical Wellness Operations; After-Hours Emergent Animal Medical Care Coordination; Radiation Safety & Operations; Clinic Drug Log & DEA Licensing Coordination; Community Cat Programming; 24/7 Field Service Request Response; Rabies Testing & Quarantine Coordination; Animal Cruelty Investigation & Response; Onsite Animal Population Care; Onsite Animal Routing & Disposition. Performs all duties of subordinate animal services employees when necessary and serves as Acting Animal Services Manager as needed. All other duties as assigned by a direct supervisor within the department. Functional Area Essential Duties Supervises an exceptional team comprised of a Lead Veterinary Technician, (2) Veterinary Technicians, and a Veterinary Assistant.Oversees recruitment, scheduling, and relationship development with contracted veterinarians, both contracted and through community partnerships.Facilitates day-to-day care of onsite underaged animal care as well as animals in critical medical status, including but not limited to those being treated for Panleukopenia or Parvovirus.Works closely with the Operations Development Team to coordinate medical appointments and/or drop-off for animals served through our programs, including but not limited to adoption and foster.Coordinates and oversees on- and off-site spay/neuter operations as well as assignment of staff to ensure proper administration of prescribed medications, both oral and injectable, and general wellness care of the onsite animal population.Ensures on-call duties are properly covered and rotated amongst the Medical Team for after-hours emergency response and, if needed, coordination with the emergency clinic.Functions as Radiation Safety Officer and ensures compliance with state regulations regarding X-ray operations.Maintains clinic drug log as required by DVM in possession of the facility’s DEA license & coordinates any changes in licensing as needed. Minimum Qualifications Work requires a high school diploma or G.E.D. Five years of related experience. Valid Texas Class C Driver's License preferred. Texas Euthanasia Technician Certification or ability to receive certification within 120 days of employment. Ability to read and understand papers, periodicals, journals, manuals, written directions, policies, etc. Typically, this level is obtained in high school up to college. However, it may be obtained from experience and self-study. Ability to deal with system of real numbers; practical application of fractions, percentages, ratios/proportions and measurement. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study. Ability to write reports, prepare business letters, expositions, and summaries with proper format, punctuation, spelling, and grammar, using all parts of speech. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study. The physical demands of this position are considered medium in nature. Typically, this means exerting 20 - 50 lbs. occasionally, 10 - 25 lbs. frequently, or up to 10 lbs. constantly. Closing Date/Time: 5/17/2024 5:00 PM Central
Apr 12, 2024
Full Time
Job Summary Grand Prairie Animal Services serves a rapidly expanding community of over 200,000 people and their pets. Last fiscal year, over 7,500 animals were cared for across both onsite and field operations. As a division, we pride ourselves in being an Ally for the Animals, a Resource for the Community, and having Compassion for All. In the newly created role of Medical Supervisor, you will have the opportunity to continue the development of an exceptional team, set direction and promote operational change for better efficiency and effectiveness, and enhance the veterinary resources available for the public as access to pet care becomes more limited than ever before. If this resonates with you, apply now to join and complete our leadership team at Grand Prairie Animal Services. We offer competitive salaries, comprehensive benefits, and opportunities for career growth and development. Our team is committed to fostering a diverse and inclusive workplace culture, where all employees feel valued and respected. The purpose of this position is to direct vision, coordinate staff, and effectively lead operations for assigned subsects of the Animal Services Division in all matters ranging from day-to-day operations to public safety emergencies. This position oversees Raving Fans customer service, certification, and compliance in line with both state and federal laws, public communications, and life-saving programming. Other duties include holding or facilitating proper state-mandated licensing, responding to citizen inquiries or complaints, and performing other duties as required. Essential Job Functions Supervises personnel by observing and monitoring work tasks; innovatively identifying methods to maximize department's effectiveness and providing feedback to employees accordingly; evaluating work performance; assisting input to correct deficiencies; coordinating training, certification, and continuing education to meet state requirements and internal expectations; scheduling work assignments; and providing input on hiring and disciplinary actions. Quickly responds and modifies operations during times of emergent response that pose a public safety risk or threat to the community's domestic pet population, including but not limited to severe weather events; zoonotic or highly contagious disease outbreaks; and aggressive animals. Provides daily Raving Fans service to citizens by overseeing coordination of assigned operations; ensuring adequate staffing levels to handle responsibilities; answering questions; and handling complaints. Assesses/approves animals for humane euthanasia when necessary. Assists Animal Services Manager with developing, organizing, and implementing activities and action plans to achieve divisional goals and objectives; reviews and proposes modifications to standard operating procedures to ensure efficient and economical use of resources. Facilitates strong relationships with other city departments, local education institutions, outside businesses, community organizations, nonprofits, contracted vendors, and community leaders. Audits, assesses, and troubleshoots animal services software systems and complementing technologies. Maintains inventory, records and equipment; and overseeing interns, volunteers or temporary staff when needed. Overseeing programming and associated staffing, directly or indirectly based on supervisory assignment, in the following areas: Animal Resource Call Center; Social Media Strategy & Operations; PPAC Customer Care & Administrative Support; Contract Administration & Budgetary Recommendations; Invoice Payment & Operating Inventory Coordination; Training, Certification & General Licensing Coordination; Building Maintenance & Asset Coordination; Event Programming & Operations; Foster Programming & Operations; Rescue Programming & Operations; PPAC Admission Strategy & Operations; Coordination/Development of Contracted Veterinarians & Clinics Relations; Onsite Neonatal & Underaged Animal Care; Intensive Care Unit Programming & Onsite Care; Medical Appointment/Drop-off Coordination; Spay/Neuter & Animal Medical Wellness Operations; After-Hours Emergent Animal Medical Care Coordination; Radiation Safety & Operations; Clinic Drug Log & DEA Licensing Coordination; Community Cat Programming; 24/7 Field Service Request Response; Rabies Testing & Quarantine Coordination; Animal Cruelty Investigation & Response; Onsite Animal Population Care; Onsite Animal Routing & Disposition. Performs all duties of subordinate animal services employees when necessary and serves as Acting Animal Services Manager as needed. All other duties as assigned by a direct supervisor within the department. Functional Area Essential Duties Supervises an exceptional team comprised of a Lead Veterinary Technician, (2) Veterinary Technicians, and a Veterinary Assistant.Oversees recruitment, scheduling, and relationship development with contracted veterinarians, both contracted and through community partnerships.Facilitates day-to-day care of onsite underaged animal care as well as animals in critical medical status, including but not limited to those being treated for Panleukopenia or Parvovirus.Works closely with the Operations Development Team to coordinate medical appointments and/or drop-off for animals served through our programs, including but not limited to adoption and foster.Coordinates and oversees on- and off-site spay/neuter operations as well as assignment of staff to ensure proper administration of prescribed medications, both oral and injectable, and general wellness care of the onsite animal population.Ensures on-call duties are properly covered and rotated amongst the Medical Team for after-hours emergency response and, if needed, coordination with the emergency clinic.Functions as Radiation Safety Officer and ensures compliance with state regulations regarding X-ray operations.Maintains clinic drug log as required by DVM in possession of the facility’s DEA license & coordinates any changes in licensing as needed. Minimum Qualifications Work requires a high school diploma or G.E.D. Five years of related experience. Valid Texas Class C Driver's License preferred. Texas Euthanasia Technician Certification or ability to receive certification within 120 days of employment. Ability to read and understand papers, periodicals, journals, manuals, written directions, policies, etc. Typically, this level is obtained in high school up to college. However, it may be obtained from experience and self-study. Ability to deal with system of real numbers; practical application of fractions, percentages, ratios/proportions and measurement. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study. Ability to write reports, prepare business letters, expositions, and summaries with proper format, punctuation, spelling, and grammar, using all parts of speech. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study. The physical demands of this position are considered medium in nature. Typically, this means exerting 20 - 50 lbs. occasionally, 10 - 25 lbs. frequently, or up to 10 lbs. constantly. Closing Date/Time: 5/17/2024 5:00 PM Central
COACHELLA VALLEY WATER DISTRICT
Thermal, California, United States
Job Summary TITLE: Wastewater Reclamation Plant Assistant Supervisor, WRP 4 SRN S13: $7,777 - $10,858 Monthly, Non-exempt Bargaining Unit: ASSET Department: Operations Division: Sanitation REPORTING RELATIONSHIP : Reports to : Shift Supervisor, Chief Plant Operator Supervises the following positions : Wastewater Operators I, II, III and Operators in Training Promotional opportunity procedures will include the following: Review of minimum qualifications Review of personnel files, including but not limited to: attendance history, disciplinary history, and performance evaluations Assessments: Oral Interview(s) DEFINITION: Under general direction, performs the most difficult operational and maintenance work at the District’s Wastewater Reclamation Plants. Acts as Wastewater Reclamation Plant Supervisor or Shift Supervisor in their absence, at minimum two days per week and will supervise a shift and have supervisory responsibilities for the reclamation plants during those times. Performs related duties as required. Essential Functions ESSENTIAL FUNCTIONS: Inspects work in progress to assure quality completion and within time and cost constraints. Provides feedback and suggestions for improvement when necessary.Schedules operations and maintenance work and insures that materials and equipment are available for operators.Reviews laboratory test results and initiates action to be taken.Trains and instructs new employees on operational and safety procedures using established district policy and guidelines.Keeps accurate records and reports. Makes oral and written reports of work performed. Inputs data into a computer.Provides assistance to the Wastewater Reclamation Plant Supervisor or Shift Supervisor in planning, coordinating and scheduling the overall plant operation.Responds to emergency situations, including when off duty.Attends workshops and seminars to maintain current technology and maintenance procedures.Maintain favorable and cooperative working relationships with both internal and external customers.Confers regularly with Wastewater Reclamation Plant Supervisor or Shift Supervisor on work performed or any potential problems. See http://www.cvwd.org/175/Job-Descriptions for full job description of each level. Minimum Qualifications MINIMUM QUALIFICATIONS : Licenses, Experience, and Certifications : Valid California Operators license issued by the State Department of Motor Vehicles. Department of Motor Vehicles driving record may influence employment or classification. AND Possession of a Grade III Wastewater Treatment Plant Operator certification issued by the California State Water Resources Control Board, as issued through procedures established by the Board. Failure to comply with certification requirements may influence employment or classification. Education and Experience: High School Diploma or Equivalent is required. College coursework in engineering, management or supervision is preferred. Any combination of training and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be to have four years experience in wastewater treatment plant operation with at least one year comparable to that of a Wastewater Reclamation Plant Operator III in the Coachella Valley Water District. Certificates, Licenses, Registration and Other Requirements Knowledge of : Administration and operation of a Wastewater Reclamation Plant and operations / process control laboratory. Operation of pumps, motors, and related equipment.Proper methods of lubricating, repairing and maintaining hydraulic and electrical equipment.Principles of training and supervision.Safe working practices.Principles of budgetary planning and control of expenditures.District policies and procedures. Abilities : Efficiently plan, organize and supervise the assigned group of workers.Delegate responsibilities and schedule work both on short and long-term basis.Demonstrates positive leadership skills and abilities.Communicate effectively using oral and written instruction.Analyze work problems and identify solutions which will facilitate the completion of assignments.Prepare and maintain accurate records and reports.Train, develop and evaluate assigned workers.Use professional customer service skills when working with the public.Work cooperatively with others.Work a rotating shift, including holidays and weekends.Respond to emergency call outs. PHYSICAL REQUIREMENTS : Drives District vehicle to job sites, including over rough terrain. Driving: LightCommunicates effectively both in person and over a two-way radio.Works in extreme weather conditions including heat and rain. May work in areas containing dust, fumes, chemicals and vapors.Work in confined spaces. Must be able to wear SCBA equipment.Works rotating shift including nights, weekends, and holidays. The Coachella Valley Water District provides a comprehensive, balanced, and competitive benefits package ensuring employees have many options to meet their healthcare, wellness and/or retirement savings goals. Providing employees with flexibility and support for all the different stages of life. Employees may pay some portion of their benefit premium costs based on the provisions of their labor-negotiated Memorandums of Understanding (MOU's) and the level of coverage they select. Additional information regarding CVWD employee benefits is available at https://www.cvwd.org/176/Benefits . Closing Date/Time: 4/24/2024 11:59 PM Pacific
Apr 11, 2024
Full Time
Job Summary TITLE: Wastewater Reclamation Plant Assistant Supervisor, WRP 4 SRN S13: $7,777 - $10,858 Monthly, Non-exempt Bargaining Unit: ASSET Department: Operations Division: Sanitation REPORTING RELATIONSHIP : Reports to : Shift Supervisor, Chief Plant Operator Supervises the following positions : Wastewater Operators I, II, III and Operators in Training Promotional opportunity procedures will include the following: Review of minimum qualifications Review of personnel files, including but not limited to: attendance history, disciplinary history, and performance evaluations Assessments: Oral Interview(s) DEFINITION: Under general direction, performs the most difficult operational and maintenance work at the District’s Wastewater Reclamation Plants. Acts as Wastewater Reclamation Plant Supervisor or Shift Supervisor in their absence, at minimum two days per week and will supervise a shift and have supervisory responsibilities for the reclamation plants during those times. Performs related duties as required. Essential Functions ESSENTIAL FUNCTIONS: Inspects work in progress to assure quality completion and within time and cost constraints. Provides feedback and suggestions for improvement when necessary.Schedules operations and maintenance work and insures that materials and equipment are available for operators.Reviews laboratory test results and initiates action to be taken.Trains and instructs new employees on operational and safety procedures using established district policy and guidelines.Keeps accurate records and reports. Makes oral and written reports of work performed. Inputs data into a computer.Provides assistance to the Wastewater Reclamation Plant Supervisor or Shift Supervisor in planning, coordinating and scheduling the overall plant operation.Responds to emergency situations, including when off duty.Attends workshops and seminars to maintain current technology and maintenance procedures.Maintain favorable and cooperative working relationships with both internal and external customers.Confers regularly with Wastewater Reclamation Plant Supervisor or Shift Supervisor on work performed or any potential problems. See http://www.cvwd.org/175/Job-Descriptions for full job description of each level. Minimum Qualifications MINIMUM QUALIFICATIONS : Licenses, Experience, and Certifications : Valid California Operators license issued by the State Department of Motor Vehicles. Department of Motor Vehicles driving record may influence employment or classification. AND Possession of a Grade III Wastewater Treatment Plant Operator certification issued by the California State Water Resources Control Board, as issued through procedures established by the Board. Failure to comply with certification requirements may influence employment or classification. Education and Experience: High School Diploma or Equivalent is required. College coursework in engineering, management or supervision is preferred. Any combination of training and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be to have four years experience in wastewater treatment plant operation with at least one year comparable to that of a Wastewater Reclamation Plant Operator III in the Coachella Valley Water District. Certificates, Licenses, Registration and Other Requirements Knowledge of : Administration and operation of a Wastewater Reclamation Plant and operations / process control laboratory. Operation of pumps, motors, and related equipment.Proper methods of lubricating, repairing and maintaining hydraulic and electrical equipment.Principles of training and supervision.Safe working practices.Principles of budgetary planning and control of expenditures.District policies and procedures. Abilities : Efficiently plan, organize and supervise the assigned group of workers.Delegate responsibilities and schedule work both on short and long-term basis.Demonstrates positive leadership skills and abilities.Communicate effectively using oral and written instruction.Analyze work problems and identify solutions which will facilitate the completion of assignments.Prepare and maintain accurate records and reports.Train, develop and evaluate assigned workers.Use professional customer service skills when working with the public.Work cooperatively with others.Work a rotating shift, including holidays and weekends.Respond to emergency call outs. PHYSICAL REQUIREMENTS : Drives District vehicle to job sites, including over rough terrain. Driving: LightCommunicates effectively both in person and over a two-way radio.Works in extreme weather conditions including heat and rain. May work in areas containing dust, fumes, chemicals and vapors.Work in confined spaces. Must be able to wear SCBA equipment.Works rotating shift including nights, weekends, and holidays. The Coachella Valley Water District provides a comprehensive, balanced, and competitive benefits package ensuring employees have many options to meet their healthcare, wellness and/or retirement savings goals. Providing employees with flexibility and support for all the different stages of life. Employees may pay some portion of their benefit premium costs based on the provisions of their labor-negotiated Memorandums of Understanding (MOU's) and the level of coverage they select. Additional information regarding CVWD employee benefits is available at https://www.cvwd.org/176/Benefits . Closing Date/Time: 4/24/2024 11:59 PM Pacific
CITY OF EL SEGUNDO, CA
El Segundo, California, United States
Description The City Manager’s office is seeking an highly organized administrative professional to provide support to the City Manager, Deputy City Manager, and other staff. The selected individual will be motivated, resourceful, creative, and dedicated to providing excellent customer service. The ideal candidate will thrive in a fast paced environment and will enjoy working on special projects with internal staff, the community, and other stakeholders. The ability to draft staff reports, coupled with a strict adherence to confidentiality and discretion, will set the individual apart from other candidates. This position will be working a 9/80 work schedule with alternating Fridays off. The City provides an excellent benefits package including membership in the California Public Retirees’ System (CalPERS), $1,750 per month total contribution to purchase health insurance, dental and vision insurance provided, up to 56 hours of Administrative Leave annually, Vacation Leave beginning at 96 hours per year, Sick Leave of 8 hours per month, 12 paid holidays per year plus 1 Personal Leave day, basic life insurance policy, and retiree medical. Please review the Administrative Code and Employee Benefits Guide for more information. This recruitment requires a compelling cover letter outlining your relevant training and experience including why you are interested in becoming part of the City of El Segundo team, along with a resume to be attached to the online application in order to be considered complete. Definition: Under general supervision, performs advanced-level administrative, office and management support duties for the City Manager, City Council or other executive management as assigned requiring exercise of initiative, and independent judgment and decision making. Essential Job Functions Essential Functions: Essential functions, as defined under the Americans with Disabilities Act, may include the following duties and responsibilities, knowledge, skills and other characteristics. This list of duties and responsibilities is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by positions in this class. Characteristic Duties and Responsibilities: Positions in this classification typically perform a full range of duties at a level of complexity represented by the following types of responsibilities: Works closely with and prepares materials for City Manager, City officials or executive management on highly sensitive and confidential matters; Provides information to others requiring in-depth knowledge of City activities, business and policies; Responds to or refers inquiries for services to appropriate resources; Receives and evaluates customer complaints directed to high level City officials or executive management and recommends and/or initiates an appropriate course of action; Tracks, monitors and provides follow up on complaints and their resolution with City management and City Council; Performs administrative/secretarial duties for the City Manager, City Council or executive management; assists in the operation of an office; Maintains complex filing systems; Receives and reviews incoming correspondence, researches and drafts appropriate responses as delegated or directs to appropriate department for investigation and response; Independently prepares a variety of correspondence and selected reports for review/signature on behalf of an administrative supervisor; Initiates, researches, writes and finalizes a variety of written materials for accuracy, completeness and conformance with applicable rules and regulations; Prepares meeting agendas, documents, reports and minutes according to accepted City and State requirements; Plans and implements routine and special meetings and trips; Attends staff and City Council meetings as assigned; Maintains calendars and schedules, and coordinates appointments, meetings and a variety of official events as assigned; Maintains records of departmental expenditures; Assists in preparation of and monitors budgets; Reviews, prepares and may authorize purchase requisitions and payment of invoices; Orders supplies and equipment; Collects and compiles statistical, financial and other information for special or periodic reports; Additional duties as required depending on assignment: Monitors and tracks legislative activity and actions and keeps City Manager, City officials or executive management informed; and prepares various communications on behalf of the City in response to legislative activities. Knowledge, Skills and Other Characteristics: To perform this job successfully, an individual must be able to perform each essential function. The requirements listed below are representative of the knowledge, skill, and/or ability required. Knowledge of: Principles and practices of office administration; Basic budgeting procedures and financial record keeping; Policies, practices, procedures and terminology of City operations; and A variety of computer software, including Microsoft Office and database applications. Skill in: English composition, grammar and punctuation; Composing letters and preparing a variety of reports, using appropriate format and computer software; Preparing statistical reports; Bookkeeping practices and procedures; Following oral and written instructions and procedures; Presenting ideas and concepts orally and in writing; Effectively resolving disputes; Effectively managing multiple priorities in a high volume work environment; Utilizing public relations techniques in responding to inquiries and complaints; Working with a diverse group of individuals; and Establishing and maintaining effective working relationships with other City employees and the public. Qualifications Minimum Qualifications: A combination of experience and education that would likely provide the required knowledge and abilities may be qualifying. A typical way to obtain the knowledge and abilities would be: Experience: F ive (5) years progressively responsible secretarial/office administrative experience providing assistance to an administrative official or senior management. Education: Graduation from high school or GED. Please Note: Candidates deemed most qualified, as reflected in their application materials, will be invited to continue in the recruitment process. The prospective candidate must successfully complete a thorough background review, including being fingerprinted by the El Segundo Police Department. The resulting report of your conviction history, (if any), will be evaluated along with the other information received in connection with your application. Except as otherwise required by law, a criminal conviction will not necessarily disqualify you from the position. The nature, date, surrounding circumstances, and the relevance of the offense to the position applied for may, however, be considered. Disaster Service Worker: In accordance with Government Code Section 3100, City of El Segundo Employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly. Probationary Period: All employees must successfully complete a 12-month probationary period in order to attain permanent status with the City of El Segundo. The City of El Segundo is an Equal Opportunity Employer, committed to supporting Diversity Equity and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging. MANAGEMENT/ CONFIDENTIALEMPLOYEES (M&C) Benefit Summary PERS Retirement : Miscellaneous employees - Tier I-2% @ 55 . Tier II-2%@60 for individuals employed by the City on or after 12/30/12 who are already PERS members.Tier I and II members pay 7% of PERS member share and 1% shall be employee-paid cost-sharing of the City's contribution under Gov. Code section 20516(a).Single highest year is coordinated with Social Security and Medicare. PERS 2%@62 for new employees/members hired on or after 1/1/13.Three year average coordinated with Social Security and Medicare.Members pay 50% of normal cost (6.75%). Safety employees (Battalion Chiefs) - 3% @ 55 for current employees and individuals hired by the City who are already PERS members.Single highest year. Employees pay a total of 12% towards retirement. 2.7%@5 7 for new employees/members hired on or after 1/1/13.Three year average final compensation.Members pay 50% of normal cost . Social Security: The City matches employee’s Social Security contribution, which is 6.2% of your salary and is made on a pre-tax basis. The 2024 Social Security income cap is $168,600. Medical -Monthly medical contribution of $1,750 ($932 for medical and $818 for flex dollars). Flex dollars may be used toward a medical premium and/or deferred compensation plan. Employees are responsible for paying any out-of-pocket balance of the medical plan premium through a pre-tax payroll deduction. Deferred Compensation: Voluntary participation in Mission Sqaure 457 plan. Dental & Vision :MetLife Dental and VSP vision benefits are provided. Flex Plan :Section 125 Plan, allows for payment of employee-paid insurance, medical treatment, and dependent care expenses with pre-tax dollars. Employee Assistance Program : Employees are eligible for the basic level of service. Life Insurance :$50,000 term life policy provided by City; employee can purchase additional self and dependent coverage at group rates. Long-Term Disability: In addition to basic LTD plan (662/3 % of first $9,750 after 60-day waiting period), City provides Executive LTD which pays 75% of first $12,000 of employee's salary less the amount of any other income, up to a total of $2,500.Applies to non job-related occurrences.90 day waiting period. Holidays :11 fixed paid holidays plus one day of personal leave/floating holiday per year.Battalion Chiefs paid 156 hours. Vacation Leave :96 hours (1-5 years); 120 hours (6 - 10 years); 144 hours (11 - 14 years): 200 hours after 14 years.Leave can be used after 6 months of service.Annual cash conversion option. Upon reaching "E" step, employees accrue vacation based on total years of public sector service. Sick Leave :8 hours per month. Administrative Leave: Mid-Management and Confidential positions shall recieveup to 56 hours per calendar yearupon reccommendation of the Department Director and approval of the City Manager. Bereavement Leave: Three (3) working days (or 40 hours where travel is 500 miles or more) for qualifying incident. Tuition Reimbursement :Up to $2,000/year for work-related college courses. Cell Phone Stipend: City cell phone provided depending on position. Educational Incentive Pay :Battalion Chief $1170.19/mo for Bachelor's, $1755.28 for Master's. Certification Pay :$585.09 Chief Officer Cert Pay for Battalion Chiefs. Other : Uniform Allowance ($40/mo) for Battalion Chiefs; Voluntary participation in Credit Union; Payroll Direct Deposit; Long-Term Care (premiums paid by employee). 1/14; 12/15; 8/19; 8/22; 24 Closing Date/Time: Continuous
Mar 22, 2024
Full Time
Description The City Manager’s office is seeking an highly organized administrative professional to provide support to the City Manager, Deputy City Manager, and other staff. The selected individual will be motivated, resourceful, creative, and dedicated to providing excellent customer service. The ideal candidate will thrive in a fast paced environment and will enjoy working on special projects with internal staff, the community, and other stakeholders. The ability to draft staff reports, coupled with a strict adherence to confidentiality and discretion, will set the individual apart from other candidates. This position will be working a 9/80 work schedule with alternating Fridays off. The City provides an excellent benefits package including membership in the California Public Retirees’ System (CalPERS), $1,750 per month total contribution to purchase health insurance, dental and vision insurance provided, up to 56 hours of Administrative Leave annually, Vacation Leave beginning at 96 hours per year, Sick Leave of 8 hours per month, 12 paid holidays per year plus 1 Personal Leave day, basic life insurance policy, and retiree medical. Please review the Administrative Code and Employee Benefits Guide for more information. This recruitment requires a compelling cover letter outlining your relevant training and experience including why you are interested in becoming part of the City of El Segundo team, along with a resume to be attached to the online application in order to be considered complete. Definition: Under general supervision, performs advanced-level administrative, office and management support duties for the City Manager, City Council or other executive management as assigned requiring exercise of initiative, and independent judgment and decision making. Essential Job Functions Essential Functions: Essential functions, as defined under the Americans with Disabilities Act, may include the following duties and responsibilities, knowledge, skills and other characteristics. This list of duties and responsibilities is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by positions in this class. Characteristic Duties and Responsibilities: Positions in this classification typically perform a full range of duties at a level of complexity represented by the following types of responsibilities: Works closely with and prepares materials for City Manager, City officials or executive management on highly sensitive and confidential matters; Provides information to others requiring in-depth knowledge of City activities, business and policies; Responds to or refers inquiries for services to appropriate resources; Receives and evaluates customer complaints directed to high level City officials or executive management and recommends and/or initiates an appropriate course of action; Tracks, monitors and provides follow up on complaints and their resolution with City management and City Council; Performs administrative/secretarial duties for the City Manager, City Council or executive management; assists in the operation of an office; Maintains complex filing systems; Receives and reviews incoming correspondence, researches and drafts appropriate responses as delegated or directs to appropriate department for investigation and response; Independently prepares a variety of correspondence and selected reports for review/signature on behalf of an administrative supervisor; Initiates, researches, writes and finalizes a variety of written materials for accuracy, completeness and conformance with applicable rules and regulations; Prepares meeting agendas, documents, reports and minutes according to accepted City and State requirements; Plans and implements routine and special meetings and trips; Attends staff and City Council meetings as assigned; Maintains calendars and schedules, and coordinates appointments, meetings and a variety of official events as assigned; Maintains records of departmental expenditures; Assists in preparation of and monitors budgets; Reviews, prepares and may authorize purchase requisitions and payment of invoices; Orders supplies and equipment; Collects and compiles statistical, financial and other information for special or periodic reports; Additional duties as required depending on assignment: Monitors and tracks legislative activity and actions and keeps City Manager, City officials or executive management informed; and prepares various communications on behalf of the City in response to legislative activities. Knowledge, Skills and Other Characteristics: To perform this job successfully, an individual must be able to perform each essential function. The requirements listed below are representative of the knowledge, skill, and/or ability required. Knowledge of: Principles and practices of office administration; Basic budgeting procedures and financial record keeping; Policies, practices, procedures and terminology of City operations; and A variety of computer software, including Microsoft Office and database applications. Skill in: English composition, grammar and punctuation; Composing letters and preparing a variety of reports, using appropriate format and computer software; Preparing statistical reports; Bookkeeping practices and procedures; Following oral and written instructions and procedures; Presenting ideas and concepts orally and in writing; Effectively resolving disputes; Effectively managing multiple priorities in a high volume work environment; Utilizing public relations techniques in responding to inquiries and complaints; Working with a diverse group of individuals; and Establishing and maintaining effective working relationships with other City employees and the public. Qualifications Minimum Qualifications: A combination of experience and education that would likely provide the required knowledge and abilities may be qualifying. A typical way to obtain the knowledge and abilities would be: Experience: F ive (5) years progressively responsible secretarial/office administrative experience providing assistance to an administrative official or senior management. Education: Graduation from high school or GED. Please Note: Candidates deemed most qualified, as reflected in their application materials, will be invited to continue in the recruitment process. The prospective candidate must successfully complete a thorough background review, including being fingerprinted by the El Segundo Police Department. The resulting report of your conviction history, (if any), will be evaluated along with the other information received in connection with your application. Except as otherwise required by law, a criminal conviction will not necessarily disqualify you from the position. The nature, date, surrounding circumstances, and the relevance of the offense to the position applied for may, however, be considered. Disaster Service Worker: In accordance with Government Code Section 3100, City of El Segundo Employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly. Probationary Period: All employees must successfully complete a 12-month probationary period in order to attain permanent status with the City of El Segundo. The City of El Segundo is an Equal Opportunity Employer, committed to supporting Diversity Equity and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging. MANAGEMENT/ CONFIDENTIALEMPLOYEES (M&C) Benefit Summary PERS Retirement : Miscellaneous employees - Tier I-2% @ 55 . Tier II-2%@60 for individuals employed by the City on or after 12/30/12 who are already PERS members.Tier I and II members pay 7% of PERS member share and 1% shall be employee-paid cost-sharing of the City's contribution under Gov. Code section 20516(a).Single highest year is coordinated with Social Security and Medicare. PERS 2%@62 for new employees/members hired on or after 1/1/13.Three year average coordinated with Social Security and Medicare.Members pay 50% of normal cost (6.75%). Safety employees (Battalion Chiefs) - 3% @ 55 for current employees and individuals hired by the City who are already PERS members.Single highest year. Employees pay a total of 12% towards retirement. 2.7%@5 7 for new employees/members hired on or after 1/1/13.Three year average final compensation.Members pay 50% of normal cost . Social Security: The City matches employee’s Social Security contribution, which is 6.2% of your salary and is made on a pre-tax basis. The 2024 Social Security income cap is $168,600. Medical -Monthly medical contribution of $1,750 ($932 for medical and $818 for flex dollars). Flex dollars may be used toward a medical premium and/or deferred compensation plan. Employees are responsible for paying any out-of-pocket balance of the medical plan premium through a pre-tax payroll deduction. Deferred Compensation: Voluntary participation in Mission Sqaure 457 plan. Dental & Vision :MetLife Dental and VSP vision benefits are provided. Flex Plan :Section 125 Plan, allows for payment of employee-paid insurance, medical treatment, and dependent care expenses with pre-tax dollars. Employee Assistance Program : Employees are eligible for the basic level of service. Life Insurance :$50,000 term life policy provided by City; employee can purchase additional self and dependent coverage at group rates. Long-Term Disability: In addition to basic LTD plan (662/3 % of first $9,750 after 60-day waiting period), City provides Executive LTD which pays 75% of first $12,000 of employee's salary less the amount of any other income, up to a total of $2,500.Applies to non job-related occurrences.90 day waiting period. Holidays :11 fixed paid holidays plus one day of personal leave/floating holiday per year.Battalion Chiefs paid 156 hours. Vacation Leave :96 hours (1-5 years); 120 hours (6 - 10 years); 144 hours (11 - 14 years): 200 hours after 14 years.Leave can be used after 6 months of service.Annual cash conversion option. Upon reaching "E" step, employees accrue vacation based on total years of public sector service. Sick Leave :8 hours per month. Administrative Leave: Mid-Management and Confidential positions shall recieveup to 56 hours per calendar yearupon reccommendation of the Department Director and approval of the City Manager. Bereavement Leave: Three (3) working days (or 40 hours where travel is 500 miles or more) for qualifying incident. Tuition Reimbursement :Up to $2,000/year for work-related college courses. Cell Phone Stipend: City cell phone provided depending on position. Educational Incentive Pay :Battalion Chief $1170.19/mo for Bachelor's, $1755.28 for Master's. Certification Pay :$585.09 Chief Officer Cert Pay for Battalion Chiefs. Other : Uniform Allowance ($40/mo) for Battalion Chiefs; Voluntary participation in Credit Union; Payroll Direct Deposit; Long-Term Care (premiums paid by employee). 1/14; 12/15; 8/19; 8/22; 24 Closing Date/Time: Continuous