Stanislaus State
1 University Circle, Turlock, California 95382, USA
Position Summary Classified as: Confidential Administrative Support (PSL I or II, depending on the qualifications of the successful finalist) Full-time position available on or after April 1, 2024 in Human Resources. This position will perform administrative, technical, and analytical work in support of the University’s Employee Services unit, including benefits, leaves of absence, employment transactions, benefit transactions, and perform related duties as assigned. In addition to administrative functions, the incumbent will research and provide analyses based on applicable state and federal laws, technical letters, executive orders, collective bargaining agreements, policies, procedures, and best practices. The incumbent will perform varied and complex work that includes doing research and analysis; providing recommendations on policy and procedure; providing guidance, training, and advice; ensuring compliance; and preparing reports for areas of responsibility. Incumbent will serve as a resource to university students, staff, and managers and will be responsible for preparing complex reports and handling work tasks of a highly confidential and sensitive nature, including in support of developing management’s positions with regard to meet and confer, collective bargaining, and responding to grievances/complaints. The Confidential Admin Support Level I position is non-exempt. Incumbents at this level will work under direct supervision and are able to demonstrate a basic understanding of the standard principles and terminology associated with the position, address common problems of limited scope, and demonstrate work-ready communication skills. The Confidential Admin Support Level II position is exempt. Incumbents at this level will work under general supervision and possess the experience to be fully proficient in performing most or all of the work assignments independently while applying judgement to solve a wide range of human resources-related inquiries using effective communication and listening skills. The position will be hired at the appropriate level based on the qualifications of the successful candidate. Job Duties Duties include but are not limited to: Respond to general questions regarding benefit eligibility and benefits enrollment. Assist employees with understanding benefit programs, standard enrollment processes and deadlines; respond to questions and concerns, sometimes of a sensitive and confidential nature. Ensure compliance with applicable laws including, but not limited to, HIPAA, COBRA, and ACA/Covered California. Assist in ensuring ACA compliance in hiring processes and that codes are entered and audited for accuracy and timeliness for all university employees. Assist with the processing of benefit enrollments, cancellations, and changes through various systems; tracking, auditing and confirming enrollments, troubleshooting, and records maintenance; assess, research, and resolve various and complex/unique benefits systems and/or enrollment issues. Act as liaison between various agencies, including CalPERS, State Controller's Office (SCO), CSU Chancellor's Office, to research and resolve identified issues with limited or conflicting direction or guidance. Research and determine validity of SCO accounts receivables and notify benefits eligible employees of accounts receivable collections ensuring compliance with applicable laws, regulations, and procedures. Maintain confidential records and information. Assist with composing and publishing university communications regarding benefits programs; organize and coordinate various benefit related workshops for campus employees (i.e. Benefits Fair); ensure website and other informational materials are up to date with regard to areas of responsibility. Process Dependent Eligibility Verification (DEV) forms and update in CHRS/PeopleSoft. Generate proof of insurance/termination of coverage letters as needed. Assist in administering COBRA. Assist in administering the Fee Waiver program, including tracking, approving, and communicating with other CSU campuses. Serve as CalPERS Election Officer. Perform data collection, data entry, and data analysis as needed. Establish and maintain filing and reporting systems. Run reports from the Human Resources Information System systems and assist with auditing as needed. Maintain comprehensive, up-to-date knowledge of multiple programs, regulations, applicable laws, procedures, policies, collective bargaining agreements, technical letters, and MOUs related to benefits and leaves of absence and eligibility for active and retired faculty, staff, and management. Initiate notices; develop, monitor, and maintain tracking system; respond to routine and complex questions related to leaves (i.e. PDL, FMLA, ADA.) Implement return to work program for industrial and non-industrial injuries ensuring compliance with applicable laws and policies including ADA and FEHA. Coordinate with employees and managers to ensure transitional employment is provided as appropriate per applicable laws and policies including ADA and FEHA. Assist/participate (alongside ADA Coordinator) in the interactive process and reasonable accommodation requests. Participate as subject matter expert with regard to benefits, disability, and leaves programs. Maintain comprehensive up-to-date knowledge of workers’ compensation regulations, programs, policies, procedures, and benefits. Manage workers’ compensation claims and act as liaison between third-party administrator, employee, management, and campus Safety and Risk Management. Provide related training to leads, supervisors, and managers. Advise employees and managers on workers’ compensation benefits, filing procedures and deadlines ensuring legal compliance; investigate and gather information to complete initial claim filing process and follow up as necessary. Manage files and case through life of claim ensuring completeness, accuracy and organization for OSHA reporting and other needs. Analyze and provide input regarding settlement resolution. Act as liaison to coordinate and participate with appropriate parties and campus ADA Coordinator on crossover cases, modified duty, return to work program, and/or accommodation issues. Maintain comprehensive knowledge of CSU sponsored life and disability benefit programs to advise employees and dependents of eligibility and program benefits; complete employer portions of applications; troubleshoot and assist employees to resolve benefit delivery issues. Assist with managing Employee Services email account; responsible for communicating and acknowledging leave requests; forward as necessary to the Employee Services Manager. Assist with development of processing guides and tracking systems related to leaves of absence; maintain confidential leave of absence/medical files/records. Perform data input for leave of absence transactions to CHRS/PeopleSoft (Human Resources Information System); verify accuracy and identify discrepancies. Assist with preparation of leave request memos. Maintain spreadsheets for various leaves of absence processes. Explain and interpret Human Resources policies, procedures, and practices to internal and external customers. Assist professional staff in performing and conducting studies, special projects, administrative and technical functions. Assist with interpretation and administration of collective bargaining agreements in areas of assigned responsibility; assist in recommending management collective bargaining proposals in areas of responsibility and prepare related data and information to support management proposals. Provide back-up support to department administrators for confidential functions. Develop presentations and participate in New Employee Orientation and New Faculty Orientation (NEO/NFO) as required. Assist in maintaining accurate website content for area of responsibility. Other duties as assigned. Minimum Qualifications Education : Bachelor’s degree from an accredited college or university with an emphasis in human resources, public administration, business administration, or a related field OR a combination of education and experience which demonstrates the ability to perform the essential functions of the position. Experience : Full-time equivalent of one year of directly related work experience, which has provided exposure to administrative personnel procedures in areas such as benefits and leaves of absence; Human Resources Information System administrative support; Human Resources office administration, or general employment/payroll-related transactions. Preferred Qualifications Full-time equivalent of three years of directly related work experience, which has provided exposure to administrative personnel procedures in areas such as benefits and leaves of absence; Human Resources Information System administrative support; Human Resources office administration, or general employment/payroll related transactions. Experience in a complex public sector, academic, or human resources environment highly desirable. Experience with complex employee benefit programs and systems, workers compensation programs, leaves programs, workplace health and safety issues, OSHA Requirements. Experience with utilizing a HRIS system/database, preferably Peoplesoft. Experience interpreting and implementing terms of collective bargaining agreements. Human Resources certification (e.g., SHRM, IPMA, CALPELRA). Human Resources experience in a union/public agency environment. Knowledge, Skills, Abilities Ability to build and maintain positive working relationships with co-workers, other University employees, outside agencies, and the public using principles of good customer service. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting employment including collective bargaining agreements, federal and state laws, CSU and CSUS policies and procedures. Ability to independently analyze and make decisions and recommendations regarding programs, procedures, and operations with regard to areas of responsibility. Ability to understand problems from a broader perspective and anticipate their impact. Ability to use judgment and discretion in independently developing solutions to moderately complex and confidential problems within established procedural guidelines. Ability to follow verbal and written instructions accurately with an attention to detail. Ability to communicate clearly and concisely, both orally and in writing. Ability to convey complex information to a variety of audiences. Ability to develop, coordinate and present training in areas of responsibility. Ability to maintain composure and tact during high stress situations and under heavy workload, with conflicting priorities, frequent interruptions, and other demands. Ability to plan and organize multiple tasks and prioritize work, including setting and meeting deadlines. Ability to maintain confidentiality. Intermediate to advanced-level computer knowledge and skills (e.g. Microsoft Outlook, Microsoft Office, HRIS, applicant tracking, and learning management systems.) Salary Range Anticipated salary will be $4,058 - $4,910 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. Compensation & Benefits Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to Benefits Summary: CSU Employee Benefit Summary How to Apply To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page. Application Deadline OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER FEBRUARY 29, 2024. (Applications received after the screening date will be considered at the discretion of the university.) Criminal Background Clearance Notice Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Additional Information Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form . CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California. The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE Advertised: Feb 14 2024 Pacific Standard Time Applications close: Closing Date/Time:
Position Summary Classified as: Confidential Administrative Support (PSL I or II, depending on the qualifications of the successful finalist) Full-time position available on or after April 1, 2024 in Human Resources. This position will perform administrative, technical, and analytical work in support of the University’s Employee Services unit, including benefits, leaves of absence, employment transactions, benefit transactions, and perform related duties as assigned. In addition to administrative functions, the incumbent will research and provide analyses based on applicable state and federal laws, technical letters, executive orders, collective bargaining agreements, policies, procedures, and best practices. The incumbent will perform varied and complex work that includes doing research and analysis; providing recommendations on policy and procedure; providing guidance, training, and advice; ensuring compliance; and preparing reports for areas of responsibility. Incumbent will serve as a resource to university students, staff, and managers and will be responsible for preparing complex reports and handling work tasks of a highly confidential and sensitive nature, including in support of developing management’s positions with regard to meet and confer, collective bargaining, and responding to grievances/complaints. The Confidential Admin Support Level I position is non-exempt. Incumbents at this level will work under direct supervision and are able to demonstrate a basic understanding of the standard principles and terminology associated with the position, address common problems of limited scope, and demonstrate work-ready communication skills. The Confidential Admin Support Level II position is exempt. Incumbents at this level will work under general supervision and possess the experience to be fully proficient in performing most or all of the work assignments independently while applying judgement to solve a wide range of human resources-related inquiries using effective communication and listening skills. The position will be hired at the appropriate level based on the qualifications of the successful candidate. Job Duties Duties include but are not limited to: Respond to general questions regarding benefit eligibility and benefits enrollment. Assist employees with understanding benefit programs, standard enrollment processes and deadlines; respond to questions and concerns, sometimes of a sensitive and confidential nature. Ensure compliance with applicable laws including, but not limited to, HIPAA, COBRA, and ACA/Covered California. Assist in ensuring ACA compliance in hiring processes and that codes are entered and audited for accuracy and timeliness for all university employees. Assist with the processing of benefit enrollments, cancellations, and changes through various systems; tracking, auditing and confirming enrollments, troubleshooting, and records maintenance; assess, research, and resolve various and complex/unique benefits systems and/or enrollment issues. Act as liaison between various agencies, including CalPERS, State Controller's Office (SCO), CSU Chancellor's Office, to research and resolve identified issues with limited or conflicting direction or guidance. Research and determine validity of SCO accounts receivables and notify benefits eligible employees of accounts receivable collections ensuring compliance with applicable laws, regulations, and procedures. Maintain confidential records and information. Assist with composing and publishing university communications regarding benefits programs; organize and coordinate various benefit related workshops for campus employees (i.e. Benefits Fair); ensure website and other informational materials are up to date with regard to areas of responsibility. Process Dependent Eligibility Verification (DEV) forms and update in CHRS/PeopleSoft. Generate proof of insurance/termination of coverage letters as needed. Assist in administering COBRA. Assist in administering the Fee Waiver program, including tracking, approving, and communicating with other CSU campuses. Serve as CalPERS Election Officer. Perform data collection, data entry, and data analysis as needed. Establish and maintain filing and reporting systems. Run reports from the Human Resources Information System systems and assist with auditing as needed. Maintain comprehensive, up-to-date knowledge of multiple programs, regulations, applicable laws, procedures, policies, collective bargaining agreements, technical letters, and MOUs related to benefits and leaves of absence and eligibility for active and retired faculty, staff, and management. Initiate notices; develop, monitor, and maintain tracking system; respond to routine and complex questions related to leaves (i.e. PDL, FMLA, ADA.) Implement return to work program for industrial and non-industrial injuries ensuring compliance with applicable laws and policies including ADA and FEHA. Coordinate with employees and managers to ensure transitional employment is provided as appropriate per applicable laws and policies including ADA and FEHA. Assist/participate (alongside ADA Coordinator) in the interactive process and reasonable accommodation requests. Participate as subject matter expert with regard to benefits, disability, and leaves programs. Maintain comprehensive up-to-date knowledge of workers’ compensation regulations, programs, policies, procedures, and benefits. Manage workers’ compensation claims and act as liaison between third-party administrator, employee, management, and campus Safety and Risk Management. Provide related training to leads, supervisors, and managers. Advise employees and managers on workers’ compensation benefits, filing procedures and deadlines ensuring legal compliance; investigate and gather information to complete initial claim filing process and follow up as necessary. Manage files and case through life of claim ensuring completeness, accuracy and organization for OSHA reporting and other needs. Analyze and provide input regarding settlement resolution. Act as liaison to coordinate and participate with appropriate parties and campus ADA Coordinator on crossover cases, modified duty, return to work program, and/or accommodation issues. Maintain comprehensive knowledge of CSU sponsored life and disability benefit programs to advise employees and dependents of eligibility and program benefits; complete employer portions of applications; troubleshoot and assist employees to resolve benefit delivery issues. Assist with managing Employee Services email account; responsible for communicating and acknowledging leave requests; forward as necessary to the Employee Services Manager. Assist with development of processing guides and tracking systems related to leaves of absence; maintain confidential leave of absence/medical files/records. Perform data input for leave of absence transactions to CHRS/PeopleSoft (Human Resources Information System); verify accuracy and identify discrepancies. Assist with preparation of leave request memos. Maintain spreadsheets for various leaves of absence processes. Explain and interpret Human Resources policies, procedures, and practices to internal and external customers. Assist professional staff in performing and conducting studies, special projects, administrative and technical functions. Assist with interpretation and administration of collective bargaining agreements in areas of assigned responsibility; assist in recommending management collective bargaining proposals in areas of responsibility and prepare related data and information to support management proposals. Provide back-up support to department administrators for confidential functions. Develop presentations and participate in New Employee Orientation and New Faculty Orientation (NEO/NFO) as required. Assist in maintaining accurate website content for area of responsibility. Other duties as assigned. Minimum Qualifications Education : Bachelor’s degree from an accredited college or university with an emphasis in human resources, public administration, business administration, or a related field OR a combination of education and experience which demonstrates the ability to perform the essential functions of the position. Experience : Full-time equivalent of one year of directly related work experience, which has provided exposure to administrative personnel procedures in areas such as benefits and leaves of absence; Human Resources Information System administrative support; Human Resources office administration, or general employment/payroll-related transactions. Preferred Qualifications Full-time equivalent of three years of directly related work experience, which has provided exposure to administrative personnel procedures in areas such as benefits and leaves of absence; Human Resources Information System administrative support; Human Resources office administration, or general employment/payroll related transactions. Experience in a complex public sector, academic, or human resources environment highly desirable. Experience with complex employee benefit programs and systems, workers compensation programs, leaves programs, workplace health and safety issues, OSHA Requirements. Experience with utilizing a HRIS system/database, preferably Peoplesoft. Experience interpreting and implementing terms of collective bargaining agreements. Human Resources certification (e.g., SHRM, IPMA, CALPELRA). Human Resources experience in a union/public agency environment. Knowledge, Skills, Abilities Ability to build and maintain positive working relationships with co-workers, other University employees, outside agencies, and the public using principles of good customer service. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting employment including collective bargaining agreements, federal and state laws, CSU and CSUS policies and procedures. Ability to independently analyze and make decisions and recommendations regarding programs, procedures, and operations with regard to areas of responsibility. Ability to understand problems from a broader perspective and anticipate their impact. Ability to use judgment and discretion in independently developing solutions to moderately complex and confidential problems within established procedural guidelines. Ability to follow verbal and written instructions accurately with an attention to detail. Ability to communicate clearly and concisely, both orally and in writing. Ability to convey complex information to a variety of audiences. Ability to develop, coordinate and present training in areas of responsibility. Ability to maintain composure and tact during high stress situations and under heavy workload, with conflicting priorities, frequent interruptions, and other demands. Ability to plan and organize multiple tasks and prioritize work, including setting and meeting deadlines. Ability to maintain confidentiality. Intermediate to advanced-level computer knowledge and skills (e.g. Microsoft Outlook, Microsoft Office, HRIS, applicant tracking, and learning management systems.) Salary Range Anticipated salary will be $4,058 - $4,910 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. Compensation & Benefits Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to Benefits Summary: CSU Employee Benefit Summary How to Apply To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page. Application Deadline OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER FEBRUARY 29, 2024. (Applications received after the screening date will be considered at the discretion of the university.) Criminal Background Clearance Notice Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Additional Information Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form . CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California. The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE Advertised: Feb 14 2024 Pacific Standard Time Applications close: Closing Date/Time:
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information LOS ANGELES COUNTY SHERIFF'S DEPARTMENT FIRST DAY OF FILING: January 4, 2024 12:00 P.M. (PT) EXAM NUMBER: J2827W TYPE OF RECRUITMENT: Open Competitive Job Opportunity FILING TYPE: Open Continuous The application filing period will be open continuous, but may be suspended AT ANY TIME without prior notice AND this examination may reopen as the needs of the service require. It is recommended that you complete your application using a desktop or laptop to apply with the most up-to-date version of Google Chrome or Microsoft Edge. Note that the system also requires email verification for each new email address, which may result in delays in submitting an application. It is recommended that you create a profile before the application start date. CLASSIFICATION STANDARDS Positions allocated to this class typically report to a higher level supervisor and are non-peace officer positions assigned to assist in providing security in and around County and Metropolitan Transportation Authority (MTA) facilities. Incumbents generally man a fixed post, but may be assigned to designated patrol areas. Work at this level is distinguished by the predominance of duties involving the security of a facility from a fixed post such as a court facility or rail station platform. Incumbents must distinguish between circumstances in which consultation, admonition, and explanation will suffice to maintain a peaceful environment or where the intervention of law enforcement personnel is necessary, and respond to and/or report situations appropriately. Incumbents in this class must demonstrate knowledge of the appropriate legal action to take upon discovery of a problem and have the ability to observe and detect anything out of the ordinary, which might result in damage to County property. Essential Job Functions Works a fixed post, usually at the entrance of a court facility, to detect or prevent unauthorized individuals from entering, or at a rail station to detect or prevent fare evasion. Disseminates information to the public and directs visitors to personnel and services within a County facility or rail station; inspects fare media (tickets, passes, etc.); maintains visibility to MTA passengers and employees; issues parking and transit-related citations. Utilizes fixed and hand-held scanning devices to detect unauthorized weapons or devices; temporarily detains individuals for further questioning or arrest where circumstances and conditions warrant such action. Monitors alarm systems and electronic surveillance equipment and responds to locally-activated fire, burglary or other alarms by reporting incidents to appropriate personnel. Locks and unlocks gates and doors at designated times. Permits authorized employees, vendors, or other appropriately identified persons' access to closed or restricted areas and temporarily detains unidentified or unauthorized persons. Observes and reports incidents of ill or injured visitors or employees to appropriate personnel. Relays reports of bomb threats to the appropriate law enforcement jurisdiction and participates in organized searches. Reports safety hazards or concerns, malfunctioning equipment, and other such matters to appropriate deputy and desk/dispatch personnel; documents vandalism; follows emergency procedures. Writes daily activity, incident, and non-employee injury reports; completes fare inspection or bus boarding activity logs. May operate miscellaneous equipment and/or motor vehicles as required. May, as needed, be assigned to tour the interior or perimeter of a facility. Requirements ELECTION REQUIREMENTS AGE Must be at least 18 years of age at the time of application. EDUCATION Graduation from high school or evidence of equivalent high school proficiency or higher education. Evidence of equivalent high school proficiency includes having successfully passed the GED, TASC, HiSET, CHSPE, or CPP. Foreign transcripts must be evaluated by one of the approved organizations listed by the National Association of Credential Evaluation Services (NACES) https://www.naces.org/members or the Association of International Credential Evaluators, Inc. (AICE) http://aice-eval.org . These organizations are private enterprises who charge a fee for their services. Successful applicants will be required to submit sealed transcripts and/or other education documents during the background investigation. LICENSE A valid California class "C" driver license or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS IV - Arduous Involves frequent heavy lifting over 25 pounds, often combined with bending, twisting, or working on irregular surfaces; and occasionally requires extraordinary physical activity. Additional Information WORK CONDITIONS The Los Angeles County Sheriff's Department (LASD) operates seven days a week, 24-hours a day, and has locations throughout the greater Los Angeles County. Appointees must be willing to: work any shift. work overtime and consecutive shifts. work any day of the year. work with people of any race or ethnic group. work assignments with co-workers of the opposite sex. work in any location within the County of Los Angeles. have split or varied days off. work assignments where there is risk of being injured in the performance of their duties. deal with people who are hostile, irrational, emotionally distraught, or mentally ill. deal with volatile or life-threatening situations. make appropriate split-second decisions in emergent, highly stressful situations. work independently and as a partner or team member with a variety of individuals. EXAMINATION CONTENT The examination will consist of a computer based multiple-choice test weighted 100%, assessing writing clarity, vocabulary, spelling, writing grammar, reading comprehension, deductive and inductive reasoning, and data interpretation. You must achieve a passing score of 70% or higher on the multiple-choice test to be placed on the eligible register. If you fail the test, you may retake the multiple-choice test once every three (3) months. The multiple-choice test is not reviewable by applicants per Civil Service Rule 7.19. TEST PREPARATION INFORMATION There are websites available that have practice tests to help in the preparation of this examination. They are only guides and do not guarantee success in the examination. These sample tests are located at the following sites: The Los Angeles County Department of Human Resources website: https://hr.lacounty.gov/job-search-toolkit https://apps.hr.lacounty.gov/olt/Test The Peace Officer Standards and Training (POST) Commission website: https://post.ca.gov/portals/0/post_docs/publications/poWrittenPracticeTest.pdf REAPPLY PROCEDURE If you have participated in the examination process for any one of the LASD's Law Enforcement Job Family (LEJF) positions and did not achieve a qualifying score, you must wait three (3) months after the date of the test to reapply. RESCHEDULING PROCEDURE Your application will remain active for three (3) months from the date of your application. You may reschedule the multiple-choice test within a three-month period from the date of your application. You must take the multiple-choice test before your application expires. MULTIPLE-CHOICE TEST SCORE The Security Assistant multiple-choice test score is valid for twenty-four (24) months. SCORE TRANSFERS If you meet the selection requirements for this position and achieved a qualifying score from any of the LASD's LEJF examinations, the latest multiple-choice test score will be transferred to this position. ELIGIBILITY INFORMATION Applications will be processed on an as received basis and eligible applicants will be placed on the eligible register accordingly. If you are successful, your name will remain on the eligible register for a period of twelve (12) months following the date of eligibility, unless you: do not appear (DNA) to any scheduled appointment. do not appear (DNA) to any scheduled background investigation appointment. are disqualified during the background investigation. are disqualified from the medical evaluation. withdraw or refuse the position at any time after the multiple-choice test. VACANCY INFORMATION The resulting eligible register will be used to fill vacancies in the Los Angeles County Sheriff's Department. ELECTRONIC CORRESPONDENCE All correspondence will be sent to the email address provided on your application. It is important that you provide a valid email address. Please add the following email addresses to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail: hjmendez@lasd.org swornexamsentrylevel@lasd.org ehire@lasd.org spsupport@lasd.org info@governmentjobs.com You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notifications to be a valid reason for a late test administration or re-scheduling. SPECIAL INFORMATION ZERO TOLERANCE POLICY IF HIRED The Los Angeles County Sheriff’s Department has a "zero tolerance" policy for its employees for the use of narcotics, controlled substances, and/or prescription drugs without a prescription. Any employee found in violation of this policy will be subject to discharge. DISQUALIFICATION The background questions in the Supplemental Questionnaire (SQ) are utilized to ensure you meet the standards of the LASD. If you fail any background question(s) you may be disqualified from all LEJF examinations for which you have applied and will have to wait a minimum of twelve (12) months from the date of disqualification to reapply. LASD HIRING PROCESS 1. Application (including SQ) 2. Multiple-Choice Test 3. Background Investigation 4. Medical Evaluation If during the hiring process, the LASD determines that one or more components have expired prior to hire, you will be required to complete the expired component(s) again. PRE-INVESTIGATIVE QUESTIONNAIRE You will be required to complete a Pre-Investigative Questionnaire that will consist of questions regarding narcotics use, theft, arrest history, domestic violence, and driving history. Examples of disqualifying factors include but are not limited to: Failure to appear to scheduled appointments, felony convictions, job related misdemeanor convictions, certain serious traffic convictions or patterns, suspended license, driving under the influence, poor credit or employment history, substance abuse, and active criminal probation. PERSONAL HISTORY STATEMENT (PHS) You will be emailed a link to complete a Personal History Statement (PHS) and will be required to submit specific documents (i.e., driver license, social security card, birth/marriage certificate(s) etc.). It is your responsibility to bring both original documents and copies to your background intake appointment. LASD representatives will verify the copies against the original documents and return all original documents. BACKGROUND INVESTIGATION A thorough background investigation will be conducted which includes, but is not limited to; discrepancy interviews, a Live Scan (fingerprint search), polygraph examination, law enforcement agency checks, and residence/employment checks. If you complete the background investigation you may be selected for the position and will be extended a conditional offer of employment prior to the medical evaluation . If you are disqualified from the background investigation you may be ineligible to reapply for any LASD position(s) for a minimum of twelve (12) months. MEDICAL EVALUATION The medical evaluation assesses physical ability, ensuring capability to participate in the demanding duties of the position. If you do not pass the medical evaluation, you will be ineligible to reapply for the position for a minimum of twelve (12) months. ACADEMY TRAINING Successful completion of the mandatory two-week long LASD sponsored in-service training program is required prior to final appointment. APPLICATION AND FILING INFORMATION You are required to submit an online County of Los Angeles Sheriff's Department employment application. All information, including the selection requirements (i.e., age and education) is subject to verification and your application may be rejected at any time during the selection process. The acceptance of your application depends on whether you have clearly shown that you meet the selection requirements. INSTRUCTIONS FOR FILING ONLINE To apply for this examination, click on the "Apply" button located on the top right corner of the screen. Applications must be submitted electronically by 5:00 pm (PT), on the last day of the application filing period. You will be asked to provide required documents during the background investigation. To ensure you have the best experience possible, it is recommended that you use a desktop or laptop to apply using the most up-to-date version of Google Chrome or Microsoft Edge . COMPUTER AND INTERNET ACCESS AT LIBRARIES Applications can be completed on computers at public libraries throughout Los Angeles County if you do not have regular access to a computer or the internet. Information about library reopening's may be found at Library Reopening - LA County Library . NO SHARING OF USER ID AND PASSWORD You must file your application online using your own user ID and password. Using a family member's or a friend's user ID and password may erase your original application record and may result in a rejection of your application. SOCIAL SECURITY NUMBER You must include your social security number for record control purposes. Federal law requires that all employed persons have a social security number. ADA Coordinator Phone: (323) 981-5800 Teletype Phone: (213) 626-0251 California Relay Services Phone: (800) 735-2922 Department Contact Name: Sworn Examinations Unit Department Contact Phone: (323) 981-5800 Department Contact Email: swornexamsentrylevel@lasd.org For detailed information, please click here
Position/Program Information LOS ANGELES COUNTY SHERIFF'S DEPARTMENT FIRST DAY OF FILING: January 4, 2024 12:00 P.M. (PT) EXAM NUMBER: J2827W TYPE OF RECRUITMENT: Open Competitive Job Opportunity FILING TYPE: Open Continuous The application filing period will be open continuous, but may be suspended AT ANY TIME without prior notice AND this examination may reopen as the needs of the service require. It is recommended that you complete your application using a desktop or laptop to apply with the most up-to-date version of Google Chrome or Microsoft Edge. Note that the system also requires email verification for each new email address, which may result in delays in submitting an application. It is recommended that you create a profile before the application start date. CLASSIFICATION STANDARDS Positions allocated to this class typically report to a higher level supervisor and are non-peace officer positions assigned to assist in providing security in and around County and Metropolitan Transportation Authority (MTA) facilities. Incumbents generally man a fixed post, but may be assigned to designated patrol areas. Work at this level is distinguished by the predominance of duties involving the security of a facility from a fixed post such as a court facility or rail station platform. Incumbents must distinguish between circumstances in which consultation, admonition, and explanation will suffice to maintain a peaceful environment or where the intervention of law enforcement personnel is necessary, and respond to and/or report situations appropriately. Incumbents in this class must demonstrate knowledge of the appropriate legal action to take upon discovery of a problem and have the ability to observe and detect anything out of the ordinary, which might result in damage to County property. Essential Job Functions Works a fixed post, usually at the entrance of a court facility, to detect or prevent unauthorized individuals from entering, or at a rail station to detect or prevent fare evasion. Disseminates information to the public and directs visitors to personnel and services within a County facility or rail station; inspects fare media (tickets, passes, etc.); maintains visibility to MTA passengers and employees; issues parking and transit-related citations. Utilizes fixed and hand-held scanning devices to detect unauthorized weapons or devices; temporarily detains individuals for further questioning or arrest where circumstances and conditions warrant such action. Monitors alarm systems and electronic surveillance equipment and responds to locally-activated fire, burglary or other alarms by reporting incidents to appropriate personnel. Locks and unlocks gates and doors at designated times. Permits authorized employees, vendors, or other appropriately identified persons' access to closed or restricted areas and temporarily detains unidentified or unauthorized persons. Observes and reports incidents of ill or injured visitors or employees to appropriate personnel. Relays reports of bomb threats to the appropriate law enforcement jurisdiction and participates in organized searches. Reports safety hazards or concerns, malfunctioning equipment, and other such matters to appropriate deputy and desk/dispatch personnel; documents vandalism; follows emergency procedures. Writes daily activity, incident, and non-employee injury reports; completes fare inspection or bus boarding activity logs. May operate miscellaneous equipment and/or motor vehicles as required. May, as needed, be assigned to tour the interior or perimeter of a facility. Requirements ELECTION REQUIREMENTS AGE Must be at least 18 years of age at the time of application. EDUCATION Graduation from high school or evidence of equivalent high school proficiency or higher education. Evidence of equivalent high school proficiency includes having successfully passed the GED, TASC, HiSET, CHSPE, or CPP. Foreign transcripts must be evaluated by one of the approved organizations listed by the National Association of Credential Evaluation Services (NACES) https://www.naces.org/members or the Association of International Credential Evaluators, Inc. (AICE) http://aice-eval.org . These organizations are private enterprises who charge a fee for their services. Successful applicants will be required to submit sealed transcripts and/or other education documents during the background investigation. LICENSE A valid California class "C" driver license or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS IV - Arduous Involves frequent heavy lifting over 25 pounds, often combined with bending, twisting, or working on irregular surfaces; and occasionally requires extraordinary physical activity. Additional Information WORK CONDITIONS The Los Angeles County Sheriff's Department (LASD) operates seven days a week, 24-hours a day, and has locations throughout the greater Los Angeles County. Appointees must be willing to: work any shift. work overtime and consecutive shifts. work any day of the year. work with people of any race or ethnic group. work assignments with co-workers of the opposite sex. work in any location within the County of Los Angeles. have split or varied days off. work assignments where there is risk of being injured in the performance of their duties. deal with people who are hostile, irrational, emotionally distraught, or mentally ill. deal with volatile or life-threatening situations. make appropriate split-second decisions in emergent, highly stressful situations. work independently and as a partner or team member with a variety of individuals. EXAMINATION CONTENT The examination will consist of a computer based multiple-choice test weighted 100%, assessing writing clarity, vocabulary, spelling, writing grammar, reading comprehension, deductive and inductive reasoning, and data interpretation. You must achieve a passing score of 70% or higher on the multiple-choice test to be placed on the eligible register. If you fail the test, you may retake the multiple-choice test once every three (3) months. The multiple-choice test is not reviewable by applicants per Civil Service Rule 7.19. TEST PREPARATION INFORMATION There are websites available that have practice tests to help in the preparation of this examination. They are only guides and do not guarantee success in the examination. These sample tests are located at the following sites: The Los Angeles County Department of Human Resources website: https://hr.lacounty.gov/job-search-toolkit https://apps.hr.lacounty.gov/olt/Test The Peace Officer Standards and Training (POST) Commission website: https://post.ca.gov/portals/0/post_docs/publications/poWrittenPracticeTest.pdf REAPPLY PROCEDURE If you have participated in the examination process for any one of the LASD's Law Enforcement Job Family (LEJF) positions and did not achieve a qualifying score, you must wait three (3) months after the date of the test to reapply. RESCHEDULING PROCEDURE Your application will remain active for three (3) months from the date of your application. You may reschedule the multiple-choice test within a three-month period from the date of your application. You must take the multiple-choice test before your application expires. MULTIPLE-CHOICE TEST SCORE The Security Assistant multiple-choice test score is valid for twenty-four (24) months. SCORE TRANSFERS If you meet the selection requirements for this position and achieved a qualifying score from any of the LASD's LEJF examinations, the latest multiple-choice test score will be transferred to this position. ELIGIBILITY INFORMATION Applications will be processed on an as received basis and eligible applicants will be placed on the eligible register accordingly. If you are successful, your name will remain on the eligible register for a period of twelve (12) months following the date of eligibility, unless you: do not appear (DNA) to any scheduled appointment. do not appear (DNA) to any scheduled background investigation appointment. are disqualified during the background investigation. are disqualified from the medical evaluation. withdraw or refuse the position at any time after the multiple-choice test. VACANCY INFORMATION The resulting eligible register will be used to fill vacancies in the Los Angeles County Sheriff's Department. ELECTRONIC CORRESPONDENCE All correspondence will be sent to the email address provided on your application. It is important that you provide a valid email address. Please add the following email addresses to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail: hjmendez@lasd.org swornexamsentrylevel@lasd.org ehire@lasd.org spsupport@lasd.org info@governmentjobs.com You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notifications to be a valid reason for a late test administration or re-scheduling. SPECIAL INFORMATION ZERO TOLERANCE POLICY IF HIRED The Los Angeles County Sheriff’s Department has a "zero tolerance" policy for its employees for the use of narcotics, controlled substances, and/or prescription drugs without a prescription. Any employee found in violation of this policy will be subject to discharge. DISQUALIFICATION The background questions in the Supplemental Questionnaire (SQ) are utilized to ensure you meet the standards of the LASD. If you fail any background question(s) you may be disqualified from all LEJF examinations for which you have applied and will have to wait a minimum of twelve (12) months from the date of disqualification to reapply. LASD HIRING PROCESS 1. Application (including SQ) 2. Multiple-Choice Test 3. Background Investigation 4. Medical Evaluation If during the hiring process, the LASD determines that one or more components have expired prior to hire, you will be required to complete the expired component(s) again. PRE-INVESTIGATIVE QUESTIONNAIRE You will be required to complete a Pre-Investigative Questionnaire that will consist of questions regarding narcotics use, theft, arrest history, domestic violence, and driving history. Examples of disqualifying factors include but are not limited to: Failure to appear to scheduled appointments, felony convictions, job related misdemeanor convictions, certain serious traffic convictions or patterns, suspended license, driving under the influence, poor credit or employment history, substance abuse, and active criminal probation. PERSONAL HISTORY STATEMENT (PHS) You will be emailed a link to complete a Personal History Statement (PHS) and will be required to submit specific documents (i.e., driver license, social security card, birth/marriage certificate(s) etc.). It is your responsibility to bring both original documents and copies to your background intake appointment. LASD representatives will verify the copies against the original documents and return all original documents. BACKGROUND INVESTIGATION A thorough background investigation will be conducted which includes, but is not limited to; discrepancy interviews, a Live Scan (fingerprint search), polygraph examination, law enforcement agency checks, and residence/employment checks. If you complete the background investigation you may be selected for the position and will be extended a conditional offer of employment prior to the medical evaluation . If you are disqualified from the background investigation you may be ineligible to reapply for any LASD position(s) for a minimum of twelve (12) months. MEDICAL EVALUATION The medical evaluation assesses physical ability, ensuring capability to participate in the demanding duties of the position. If you do not pass the medical evaluation, you will be ineligible to reapply for the position for a minimum of twelve (12) months. ACADEMY TRAINING Successful completion of the mandatory two-week long LASD sponsored in-service training program is required prior to final appointment. APPLICATION AND FILING INFORMATION You are required to submit an online County of Los Angeles Sheriff's Department employment application. All information, including the selection requirements (i.e., age and education) is subject to verification and your application may be rejected at any time during the selection process. The acceptance of your application depends on whether you have clearly shown that you meet the selection requirements. INSTRUCTIONS FOR FILING ONLINE To apply for this examination, click on the "Apply" button located on the top right corner of the screen. Applications must be submitted electronically by 5:00 pm (PT), on the last day of the application filing period. You will be asked to provide required documents during the background investigation. To ensure you have the best experience possible, it is recommended that you use a desktop or laptop to apply using the most up-to-date version of Google Chrome or Microsoft Edge . COMPUTER AND INTERNET ACCESS AT LIBRARIES Applications can be completed on computers at public libraries throughout Los Angeles County if you do not have regular access to a computer or the internet. Information about library reopening's may be found at Library Reopening - LA County Library . NO SHARING OF USER ID AND PASSWORD You must file your application online using your own user ID and password. Using a family member's or a friend's user ID and password may erase your original application record and may result in a rejection of your application. SOCIAL SECURITY NUMBER You must include your social security number for record control purposes. Federal law requires that all employed persons have a social security number. ADA Coordinator Phone: (323) 981-5800 Teletype Phone: (213) 626-0251 California Relay Services Phone: (800) 735-2922 Department Contact Name: Sworn Examinations Unit Department Contact Phone: (323) 981-5800 Department Contact Email: swornexamsentrylevel@lasd.org For detailed information, please click here