City of San Rafael, CA
San Rafael, CA, United States
Senior Management Analyst I/II Finance Department Level I: $7,985 - $9,705 per month Level II: $9,507 - $11,555 per month Plus excellent benefits APPLICATION DEADLINE: Apply by Friday, February 16, 2024, for first consideration The City of San Rafael is recruiting to fill a Senior Management Analyst vacancy within the Finance Department. This position will report directly to the Finance Director. The Senior Management Analyst I/II will support the city-wide budget process, including operating and capital budgets as well as long-term financial planning/forecasting. You will perform fiscal and policy analysis of city-run programs and services. As a critical member of the Finance team, you will evaluate opportunities for regional inter-governmental collaborations for improved service delivery or efficiencies, participate in inter-departmental teams on priority special projects (such as Enterprise Resource Planning-ERP-system participation), and review financial policies and procedures to ensure alignment with industry best practices. THE CITY is focused on enhancing our community members' quality of life through well-designed services and a positive workplace culture. San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyle, and natural environment. San Rafael (population 61,000) is a full-service city with a city council/city manager form of government with 12 departments, more than 400 employees, and an annual budget of $120 million. The City's vision is to be a vibrant economic and cultural center reflective of its diversity. The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. San Rafael's Organizational culture framework is an initiative called "Together San Rafael." City employees are our greatest asset, and we seek talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge. We are a results-driven team focused on the needs of community members. The Together San Rafael initiative is focused on modernizing City services and increasing the engagement of employees. This initiative recognizes the interconnectedness of the customer and employee experience. THE POSITION: This position provides advanced staff level assistance to executive or other management level staff, performs a wide variety of responsible and complex administrative and analytic duties, including providing information to the public and communicating Department and City activities and programs. You will join a team of analysts across the City who are assigned to different departments but work together as a team on the important management, budget, communications, and analytic functions for the City. This position is part of the Unrepresented Mid-Managers group and is "at will". Employment may be terminated with or without cause or notice, at any time by the City of San Rafael. Senior Management Analyst I - this is the entry-level classification. Initially incumbents perform the more routine administrative analysis on new and current projects while learning City policies and procedures and gaining specialized knowledge related to the area of assignment. As experienced is gained, there is a greater independence of action within established guidelines. Senior Management Analyst II - this class is the full journey level class and is experienced to work independently in identifying the need for and developing changes to operating practices, systems, programs and policies. Incumbents perform the full array of duties within the area of assignment, including complex analytical projects and providing staff support to department administration and city officials as well as working with high degree of independence in interacting with all levels of city employees, managers, elected officials, community groups, and other governmental agencies and the public. This position performs the following essential job duties (including but not limited to): Assists or leads projects, tasks, and assignments that are priorities for the senior management staff. Assumes direct responsibility for managing a variety of projects and programs; oversee assigned administrative support functions including budget. Supervises, plans, organizes, and reviews the work of lower level technical and clerical staff. Leads departmental communication efforts, providing information to the pubic and interacting with media on issues pertaining to the functions and issues of the Department and City. Participating in drafting and implementing Department and/or City-wide goals, policies, and procedures. Manages or participates in special projects, including complex research of new programs and services, budget analysis and preparation, and feasibility analyses; prepare and present reports; participates in a variety of Department operations. Reviews council reports to ensure financial information is accurate and that policy issues have been addressed in advance. Tracks the impact of State and Federal legislation on the Department or city and make recommendations regarding City positions. Prepares and monitors department annual and capital budgets, mid-year budget review, work plans and periodic forecasts; provides complete analysis of revenues and expenditures for each program, re-forecasts and develops new budgets. Compiles narrative, fiscal and status reports on department, division, project and fund revenues and expenditures and assists with necessary adjustments. Compiles narrative, fiscal and status reports on department, division, project and fund revenues and expenditures and assists with necessary adjustments. Prepares and administers various grants for the department; monitors active grants to ensure that all stipulations and regulations regarding the use of funds are met; and maintains required records to ensure compliance. Participates in the public information functions of the City's Emergency Operation Center. Prepares City Council agenda reports. Acts as staff to City Advisory Committees as directed by senior executive staff. Performs related duties as required. To be eligible for this position, you must have knowledge of: Principles and practices of local government and public administration. Methods of research, program analysis, and report preparation. State legislative procedures. Communication strategies. Public relations and relationship building. Negotiations. Computer skills including graphics software. Municipal budget development and administration. Grant writing and management. To be eligible for this position, you must have the ability to: Communicate effectively both orally and in writing. Work cooperatively with management, staff, and the public. Evaluate program policy and practice. Plan, coordinate and evaluate the work of staff. Compile, organize and analyze complex statistical data. Prepare clear and concise analytical and financial reports. Prioritize and meet multiple, frequently changing deadlines. Work independently and collaboratively to resolve issues and reach consensus. Interpret, apply and communicate policies, procedures and regulations. Make oral presentations. EDUCATION and/or EXPERIENCE: Any combination of education and experience that demonstrates possession of the requisite knowledge, skills, and abilities. A typical way to obtain these would be: Equivalent to graduation from an accredited four-year college or university with major coursework in public administration, business administration or a related field. A master's degree in public administration, public policy, or business administration is highly desirable. Senior Management Analyst I: Three to four years of progressively responsible analytical experience. Senior Management Analyst II (in addition to the requirements for the Senior Management Analyst I, this level requires): Five years or more of experience performing increasingly complex, professional analytical work with a high degree of autonomy. SPECIAL REQUIREMENT: Possession of a valid driver's license See complete Senior Management Analyst I/II Job Description here . PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger coordination, handle, or feel and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to video display and regularly works in insideenvironmental conditions. The employee frequently works in evenings or weekends. The employee occasionally works with use of personal vehicle. The noise level in the work environment is usually moderate. APPLICATION AND SELECTION PROCESS: City of San Rafael application is required . Resumes do not substitute for the City application. Candidates should detail related education and experience on the application. The examination process may include the following application appraisal and oral board interview examination. The passing point for the oral board examination final score will be 70%. Note: Prior to appointment, candidate must pass a pre-employment physical, background check/fingerprinting, and driving record. To file an application, go to: www.calopps.org . Select "Member Agencies". Select "San Rafael". Follow this link to submit your application: https://www.calopps.org/san-rafael/job-20464983 . For more information about the City of San Rafael, please visit www.cityofsanrafael.org . Reasonable Accommodation : The City of San Rafael will make reasonable accommodations in the exam process to accommodate disabled applicants. If you have a disability for which you require accommodation, please contact us at (415) 485-3474 before the test date. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position. Such accommodation must be requested by the applicant. Job PDF: Senior Management Analyst I-II Job Announcement.pdf Benefits The City of San Rafael offers an attractive compensation and benefits program. The salary range for this position is $7,985 - $11,555monthly, DOQ/DOE and a competitive benefits program including: Retirement:The City is a part of the Marin County Employee Retirement Association (MCERA) plan, which offers reciprocity between agencies in CalPERS (this is part of the 37 Act County System); Classic Employees - Tier 2 (hired on or after 7/1/2011) - 2% @ at 55 formula, average of three highest years of compensation PEPRA employees - (hired on or after 1/1/13 or with 6-month break in service) are eligible for a 2% at 62 formula, average of three highest years of compensation Employee contributes an additional 1% of pensionable compensation towards the normal cost of pension in addition to the current employee pension contribution Health Insurance:Full flex cafeteria plan which can be applied to a health plan or converted to cash (Employee Only - $735.86 Employee + 1 - $1,471.71Employee + Family - $1,913.24; Waive Coverage $735.86 Life and Long Term Disability Insurance:$150,000 basic life insurance and long-term disability is two-thirds of the salary up to $7,500 per month Dental Insurance:Fully paid for employee plus dependents Vision Insurance:Fully paid for employee plus dependents Employee Assistance Program (EAP): Available to employee and family members 457 Deferred Comp: Employee optional participation 125 Plan: Employee optional participation Annual Leave:Vacation ranges from 15 to 25 days (depending on years of service), 12 days of Sick Leave, 75 hours of Administrative Leave, 12 Holidays and 1 Floating Holiday. Gym Reimbursement: Employees eligible to receive up to $16.50 per month reimbursement for paid gym memberships Social Security: The City of San Rafael does not contribute to social security. State Disability Insurance: Employees in the group do participate in SDI and are eligible to receive SDI benefits. At Will: Mid-Management employees are "at will" employees. Employment may be terminated with or without cause or notice, at any time by the City of San Rafael. Work Week: 37.5 hours per week/7.5 hours per day - Exempt from overtime Recruitment Contact Contact phone: (415)485-3474 Contact email: rhonda.castellucci@cityofsanrafael.org Closing Date/Time: Until filled
Mar 07, 2024
Senior Management Analyst I/II Finance Department Level I: $7,985 - $9,705 per month Level II: $9,507 - $11,555 per month Plus excellent benefits APPLICATION DEADLINE: Apply by Friday, February 16, 2024, for first consideration The City of San Rafael is recruiting to fill a Senior Management Analyst vacancy within the Finance Department. This position will report directly to the Finance Director. The Senior Management Analyst I/II will support the city-wide budget process, including operating and capital budgets as well as long-term financial planning/forecasting. You will perform fiscal and policy analysis of city-run programs and services. As a critical member of the Finance team, you will evaluate opportunities for regional inter-governmental collaborations for improved service delivery or efficiencies, participate in inter-departmental teams on priority special projects (such as Enterprise Resource Planning-ERP-system participation), and review financial policies and procedures to ensure alignment with industry best practices. THE CITY is focused on enhancing our community members' quality of life through well-designed services and a positive workplace culture. San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyle, and natural environment. San Rafael (population 61,000) is a full-service city with a city council/city manager form of government with 12 departments, more than 400 employees, and an annual budget of $120 million. The City's vision is to be a vibrant economic and cultural center reflective of its diversity. The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. San Rafael's Organizational culture framework is an initiative called "Together San Rafael." City employees are our greatest asset, and we seek talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge. We are a results-driven team focused on the needs of community members. The Together San Rafael initiative is focused on modernizing City services and increasing the engagement of employees. This initiative recognizes the interconnectedness of the customer and employee experience. THE POSITION: This position provides advanced staff level assistance to executive or other management level staff, performs a wide variety of responsible and complex administrative and analytic duties, including providing information to the public and communicating Department and City activities and programs. You will join a team of analysts across the City who are assigned to different departments but work together as a team on the important management, budget, communications, and analytic functions for the City. This position is part of the Unrepresented Mid-Managers group and is "at will". Employment may be terminated with or without cause or notice, at any time by the City of San Rafael. Senior Management Analyst I - this is the entry-level classification. Initially incumbents perform the more routine administrative analysis on new and current projects while learning City policies and procedures and gaining specialized knowledge related to the area of assignment. As experienced is gained, there is a greater independence of action within established guidelines. Senior Management Analyst II - this class is the full journey level class and is experienced to work independently in identifying the need for and developing changes to operating practices, systems, programs and policies. Incumbents perform the full array of duties within the area of assignment, including complex analytical projects and providing staff support to department administration and city officials as well as working with high degree of independence in interacting with all levels of city employees, managers, elected officials, community groups, and other governmental agencies and the public. This position performs the following essential job duties (including but not limited to): Assists or leads projects, tasks, and assignments that are priorities for the senior management staff. Assumes direct responsibility for managing a variety of projects and programs; oversee assigned administrative support functions including budget. Supervises, plans, organizes, and reviews the work of lower level technical and clerical staff. Leads departmental communication efforts, providing information to the pubic and interacting with media on issues pertaining to the functions and issues of the Department and City. Participating in drafting and implementing Department and/or City-wide goals, policies, and procedures. Manages or participates in special projects, including complex research of new programs and services, budget analysis and preparation, and feasibility analyses; prepare and present reports; participates in a variety of Department operations. Reviews council reports to ensure financial information is accurate and that policy issues have been addressed in advance. Tracks the impact of State and Federal legislation on the Department or city and make recommendations regarding City positions. Prepares and monitors department annual and capital budgets, mid-year budget review, work plans and periodic forecasts; provides complete analysis of revenues and expenditures for each program, re-forecasts and develops new budgets. Compiles narrative, fiscal and status reports on department, division, project and fund revenues and expenditures and assists with necessary adjustments. Compiles narrative, fiscal and status reports on department, division, project and fund revenues and expenditures and assists with necessary adjustments. Prepares and administers various grants for the department; monitors active grants to ensure that all stipulations and regulations regarding the use of funds are met; and maintains required records to ensure compliance. Participates in the public information functions of the City's Emergency Operation Center. Prepares City Council agenda reports. Acts as staff to City Advisory Committees as directed by senior executive staff. Performs related duties as required. To be eligible for this position, you must have knowledge of: Principles and practices of local government and public administration. Methods of research, program analysis, and report preparation. State legislative procedures. Communication strategies. Public relations and relationship building. Negotiations. Computer skills including graphics software. Municipal budget development and administration. Grant writing and management. To be eligible for this position, you must have the ability to: Communicate effectively both orally and in writing. Work cooperatively with management, staff, and the public. Evaluate program policy and practice. Plan, coordinate and evaluate the work of staff. Compile, organize and analyze complex statistical data. Prepare clear and concise analytical and financial reports. Prioritize and meet multiple, frequently changing deadlines. Work independently and collaboratively to resolve issues and reach consensus. Interpret, apply and communicate policies, procedures and regulations. Make oral presentations. EDUCATION and/or EXPERIENCE: Any combination of education and experience that demonstrates possession of the requisite knowledge, skills, and abilities. A typical way to obtain these would be: Equivalent to graduation from an accredited four-year college or university with major coursework in public administration, business administration or a related field. A master's degree in public administration, public policy, or business administration is highly desirable. Senior Management Analyst I: Three to four years of progressively responsible analytical experience. Senior Management Analyst II (in addition to the requirements for the Senior Management Analyst I, this level requires): Five years or more of experience performing increasingly complex, professional analytical work with a high degree of autonomy. SPECIAL REQUIREMENT: Possession of a valid driver's license See complete Senior Management Analyst I/II Job Description here . PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger coordination, handle, or feel and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to video display and regularly works in insideenvironmental conditions. The employee frequently works in evenings or weekends. The employee occasionally works with use of personal vehicle. The noise level in the work environment is usually moderate. APPLICATION AND SELECTION PROCESS: City of San Rafael application is required . Resumes do not substitute for the City application. Candidates should detail related education and experience on the application. The examination process may include the following application appraisal and oral board interview examination. The passing point for the oral board examination final score will be 70%. Note: Prior to appointment, candidate must pass a pre-employment physical, background check/fingerprinting, and driving record. To file an application, go to: www.calopps.org . Select "Member Agencies". Select "San Rafael". Follow this link to submit your application: https://www.calopps.org/san-rafael/job-20464983 . For more information about the City of San Rafael, please visit www.cityofsanrafael.org . Reasonable Accommodation : The City of San Rafael will make reasonable accommodations in the exam process to accommodate disabled applicants. If you have a disability for which you require accommodation, please contact us at (415) 485-3474 before the test date. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position. Such accommodation must be requested by the applicant. Job PDF: Senior Management Analyst I-II Job Announcement.pdf Benefits The City of San Rafael offers an attractive compensation and benefits program. The salary range for this position is $7,985 - $11,555monthly, DOQ/DOE and a competitive benefits program including: Retirement:The City is a part of the Marin County Employee Retirement Association (MCERA) plan, which offers reciprocity between agencies in CalPERS (this is part of the 37 Act County System); Classic Employees - Tier 2 (hired on or after 7/1/2011) - 2% @ at 55 formula, average of three highest years of compensation PEPRA employees - (hired on or after 1/1/13 or with 6-month break in service) are eligible for a 2% at 62 formula, average of three highest years of compensation Employee contributes an additional 1% of pensionable compensation towards the normal cost of pension in addition to the current employee pension contribution Health Insurance:Full flex cafeteria plan which can be applied to a health plan or converted to cash (Employee Only - $735.86 Employee + 1 - $1,471.71Employee + Family - $1,913.24; Waive Coverage $735.86 Life and Long Term Disability Insurance:$150,000 basic life insurance and long-term disability is two-thirds of the salary up to $7,500 per month Dental Insurance:Fully paid for employee plus dependents Vision Insurance:Fully paid for employee plus dependents Employee Assistance Program (EAP): Available to employee and family members 457 Deferred Comp: Employee optional participation 125 Plan: Employee optional participation Annual Leave:Vacation ranges from 15 to 25 days (depending on years of service), 12 days of Sick Leave, 75 hours of Administrative Leave, 12 Holidays and 1 Floating Holiday. Gym Reimbursement: Employees eligible to receive up to $16.50 per month reimbursement for paid gym memberships Social Security: The City of San Rafael does not contribute to social security. State Disability Insurance: Employees in the group do participate in SDI and are eligible to receive SDI benefits. At Will: Mid-Management employees are "at will" employees. Employment may be terminated with or without cause or notice, at any time by the City of San Rafael. Work Week: 37.5 hours per week/7.5 hours per day - Exempt from overtime Recruitment Contact Contact phone: (415)485-3474 Contact email: rhonda.castellucci@cityofsanrafael.org Closing Date/Time: Until filled
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 112,000 employees in more than 36 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more. Open Competitive Job Opportunity Exam Number: Y2593R-R Ready to join the County team? We are accepting applications starting Wednesday, September 1, 2021 at 8:00 AM (PT). This recruitment will remain open until the needs of the service are met and is subject to closure without notice. Apply to this posting and join our ever-growing and diverse workforce. We're seeking individuals that can: Be part of a project team or provide expertise in healthcare information systems analysis, including the definition of user requirements, feasibility studies, design, program specifications, testing, and implementation of one or more of the following Electronic Health Records (EHR) components: Registration, Admitting, Discharge, Transfer, (R/ADT) and Enterprise Master Patient Index (EMPI); Patient Acuity; Patient Scheduling; Nurse Scheduling; Time capture; training; clinical applications; or ancillary services applications such as lab, radiology, and pharmacy. Provides technical leadership in IT strategic planning, business automation planning, and business process improvements. Participate in the development of project plans, budget, and system integration test plans for new systems or complex enhancements, including tasks, deliverables, and pricing; coordinates change management documentation and ensures that approvals are managed according to departmental procedures. Check Out Our Outstanding Benefits! Click here to see a list of employee benefits. Essential Job Functions Identifies user, functional, and technical requirements for information systems (e.g., computer systems, software applications, web application systems) by conducting user interviews; performing workflow analysis; performing data analysis; identifying patterns in system and/or user errors; identifying roles and access privileges; testing the functionality of modules, components, and/or entire information systems; creating, reviewing and updating training materials; identify and resolve potential problems, and assisting in the implementation and conversion project plans for new information systems and/or enhancements (e.g. upgrades, design changes). Performs highly specialized complex information system analysis for an integrated system including design, testing (Unit, System, and Integration), training, IT project management, and implementation of various EHR modules including but not limited to: Registration, Scheduling, Lab, Radiology, and Pharmacy by conducting workflow data analysis, data mapping and integration sessions to support and enhance the enterprise electronic health record system that will provide patient care in a safe and efficient manner. Documents process flows and standardizes existing and future process flow improvements by conducting data collection and meetings with the subject matter experts to gain full understanding of system usability. Acts as a technical liaison between various stakeholders of information systems (e.g., users, departmental leaders, project managers, vendors, programmers) by serving as the point of contact with respect to information system-related projects and functions; providing and receiving information (e.g., recommendations, consultation, specifications, requirements, mandates); and conveying the needs, requirements, and technical information of the parties involved to facilitate and/or interpret communication between various stakeholders. Coordinates information systems projects by collaborating with stakeholders of information systems (e.g., users, departmental leaders, project managers, vendors, programmers); monitoring progress on various assignments related to the project(s); providing management with status updates; using appropriate methods to ensure the completion and successful implementation, integration, transition, and/or efficiency of new information systems and/or information system enhancements. Monitors vendor performance by reviewing Statement of Works (SOWs), tracking project timelines, and reporting status to management. Provides orientation and/or technical training to various users by teaching functions, procedures, and processes of the electronic health record (EHR) system to provide individuals with the necessary information to operate, maintain, and/or support information systems. Requirements SELECTION REQUIREMENTS: Option I: Graduation from an accredited* institution with a bachelor's degree in Computer Science, Information Technology, or a related field, AND three (3) years within the last seven (7) years of full-time experience in a centralized healthcare related information technology organization** with knowledge and experience performing information systems analysis and design for healthcare related systems*** at a public or private healthcare organization. Option II: Two (2) years within the last five (5) years of experience at the level of Los Angeles County's class of Information Systems Analyst II**** with knowledge and experience performing information systems analysis and design in healthcare related systems*** in a centralized healthcare related information technology organization.** Option III: Four (4) years within the last seven (7) years of full-time experience in information systems analysis and design in a centralized healthcare related information technology organization** with knowledge and experience performing information systems analysis and design in healthcare related systems*** at a public or private healthcare organization. Physical Class II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Special Requirement Information: * In order to receive credit for a Bachelor's or higher degree, you mu st provide at the time of filing or within seven (7) calendar days from the last day of filing a legible copy of your official diploma/transcripts/letter from an accredited institution that shows the area of specialization. If you are unable to attach the required documents, you must email them to jmacam@hr.lacounty.gov. Please include exam number and exam title in your email. Applications received without proof of the required degree(s) will not be considered as meeting the stated requirements under Option I. For more information regarding education, please see the Employment Information document on the LA County Jobs website. ** Centralized healthcare related IT organization is defined as a unit or department that provides comprehensive IT services such as analysis, design, acquisition, development, implementation, maintenance, and/or support of information systems, under the direction or guidance of the organization’s Chief IT official in a healthcare related IT organization . ***Healthcare related systems includes: Registration, Admitting, Discharge, Transfer (R/ADT), Patient Scheduling (PS), Training, clinical applications, ancillary services applications such as lab, radiology, and pharmacy; performing information systems analysis, design, development, testing, implementation, and maintenance of large complex enterprise application (clinic and/or financial) systems with more than one site and/or more than one set of clinical services and a hospital, such as a hospital or Ambulatory Care Network. ****Experience at the level of the Los Angeles County's class of Information Systems Analyst II is defined as analyzes requirements and business functions, designs functional systems specifications and tests and coordinates the implementation of new application systems and/or revisions to existing systems APPLICANTS MUST MEET THE SELECTION REQUIREMENTS AT THE TIME OF FILING. NO WITHHOLD IS ALLOWED FOR THIS EXAMINATION. Desirable Qualifications: Certification* from the Project Management Institute (PMI) as a Project Management Professional (PMP). Experience in support of EHR/EMR (Electronic Medical Record) modules/applications. Experience in EHR/EMR implementation/support, such as the Cerner Millennium System. Experience in Enterprise Master Patient Index (EMPI) related systems. Additional Information Our Assessment Process: Once we determine that you meet the requirements, we will invite you to participate in the following two (2) multiple choice tests: Part 1: Multiple choice and/or simulation assessments weighted at 40% measuring Deductive Reasoning, Deciding and Initiating Action, Working with People, Persuading and Influencing, Planning and Organizing, and Delivering Results and meeting Customer Expectations. Applicant may be invited to participate in both Part I and II. However, only those that achieve a passing score of 70% or higher in Part I, will have Part II scored. Part 2: Multiple choice and/or simulation assessments weighted at 60% measuring two Professional/Technical Knowledge areas: Project Management, covering the following topics: Project Communications Management, Project Cost Management, Project Human Resource Management, Project Management Characteristics, Project Management Methodologies, Project Procurement Management, Project Quality Management, Project Risk Management, Project Scope Management, Project Stakeholder Management and Project Time Management. Software Business Analysis, covering the following topics: Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, System Design and User Interface. THE MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENT(S) IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Applicants must meet the requirements and achieve a passing score of 70% or higher on each part of the examination in order to be placed on the eligible register. Multiple-choice and/or simulation assessment(s) scores cannot be given over the phone. For additional exam information, click here . Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . COVID-19 Vaccination All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. Testing Accommodation If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the Testing Accommodation Coordinator at TestingAccommodations@hr.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form as well as supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. If you have additional questions regarding this job bulletin, please contact us at the following information: ADA Coordinator Email: TestingAccommodations@hr.lacounty.gov ADA Coordinator Phone: 213-738-2084 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Contact Name: Janice Macam Department Contact Email: jmacam@hr.lacounty.gov. Department Contact Phone: (213) 738-3579 For detailed information, please click here Closing Date/Time: Continuous
Mar 05, 2024
Full Time
Position/Program Information With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 112,000 employees in more than 36 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more. Open Competitive Job Opportunity Exam Number: Y2593R-R Ready to join the County team? We are accepting applications starting Wednesday, September 1, 2021 at 8:00 AM (PT). This recruitment will remain open until the needs of the service are met and is subject to closure without notice. Apply to this posting and join our ever-growing and diverse workforce. We're seeking individuals that can: Be part of a project team or provide expertise in healthcare information systems analysis, including the definition of user requirements, feasibility studies, design, program specifications, testing, and implementation of one or more of the following Electronic Health Records (EHR) components: Registration, Admitting, Discharge, Transfer, (R/ADT) and Enterprise Master Patient Index (EMPI); Patient Acuity; Patient Scheduling; Nurse Scheduling; Time capture; training; clinical applications; or ancillary services applications such as lab, radiology, and pharmacy. Provides technical leadership in IT strategic planning, business automation planning, and business process improvements. Participate in the development of project plans, budget, and system integration test plans for new systems or complex enhancements, including tasks, deliverables, and pricing; coordinates change management documentation and ensures that approvals are managed according to departmental procedures. Check Out Our Outstanding Benefits! Click here to see a list of employee benefits. Essential Job Functions Identifies user, functional, and technical requirements for information systems (e.g., computer systems, software applications, web application systems) by conducting user interviews; performing workflow analysis; performing data analysis; identifying patterns in system and/or user errors; identifying roles and access privileges; testing the functionality of modules, components, and/or entire information systems; creating, reviewing and updating training materials; identify and resolve potential problems, and assisting in the implementation and conversion project plans for new information systems and/or enhancements (e.g. upgrades, design changes). Performs highly specialized complex information system analysis for an integrated system including design, testing (Unit, System, and Integration), training, IT project management, and implementation of various EHR modules including but not limited to: Registration, Scheduling, Lab, Radiology, and Pharmacy by conducting workflow data analysis, data mapping and integration sessions to support and enhance the enterprise electronic health record system that will provide patient care in a safe and efficient manner. Documents process flows and standardizes existing and future process flow improvements by conducting data collection and meetings with the subject matter experts to gain full understanding of system usability. Acts as a technical liaison between various stakeholders of information systems (e.g., users, departmental leaders, project managers, vendors, programmers) by serving as the point of contact with respect to information system-related projects and functions; providing and receiving information (e.g., recommendations, consultation, specifications, requirements, mandates); and conveying the needs, requirements, and technical information of the parties involved to facilitate and/or interpret communication between various stakeholders. Coordinates information systems projects by collaborating with stakeholders of information systems (e.g., users, departmental leaders, project managers, vendors, programmers); monitoring progress on various assignments related to the project(s); providing management with status updates; using appropriate methods to ensure the completion and successful implementation, integration, transition, and/or efficiency of new information systems and/or information system enhancements. Monitors vendor performance by reviewing Statement of Works (SOWs), tracking project timelines, and reporting status to management. Provides orientation and/or technical training to various users by teaching functions, procedures, and processes of the electronic health record (EHR) system to provide individuals with the necessary information to operate, maintain, and/or support information systems. Requirements SELECTION REQUIREMENTS: Option I: Graduation from an accredited* institution with a bachelor's degree in Computer Science, Information Technology, or a related field, AND three (3) years within the last seven (7) years of full-time experience in a centralized healthcare related information technology organization** with knowledge and experience performing information systems analysis and design for healthcare related systems*** at a public or private healthcare organization. Option II: Two (2) years within the last five (5) years of experience at the level of Los Angeles County's class of Information Systems Analyst II**** with knowledge and experience performing information systems analysis and design in healthcare related systems*** in a centralized healthcare related information technology organization.** Option III: Four (4) years within the last seven (7) years of full-time experience in information systems analysis and design in a centralized healthcare related information technology organization** with knowledge and experience performing information systems analysis and design in healthcare related systems*** at a public or private healthcare organization. Physical Class II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Special Requirement Information: * In order to receive credit for a Bachelor's or higher degree, you mu st provide at the time of filing or within seven (7) calendar days from the last day of filing a legible copy of your official diploma/transcripts/letter from an accredited institution that shows the area of specialization. If you are unable to attach the required documents, you must email them to jmacam@hr.lacounty.gov. Please include exam number and exam title in your email. Applications received without proof of the required degree(s) will not be considered as meeting the stated requirements under Option I. For more information regarding education, please see the Employment Information document on the LA County Jobs website. ** Centralized healthcare related IT organization is defined as a unit or department that provides comprehensive IT services such as analysis, design, acquisition, development, implementation, maintenance, and/or support of information systems, under the direction or guidance of the organization’s Chief IT official in a healthcare related IT organization . ***Healthcare related systems includes: Registration, Admitting, Discharge, Transfer (R/ADT), Patient Scheduling (PS), Training, clinical applications, ancillary services applications such as lab, radiology, and pharmacy; performing information systems analysis, design, development, testing, implementation, and maintenance of large complex enterprise application (clinic and/or financial) systems with more than one site and/or more than one set of clinical services and a hospital, such as a hospital or Ambulatory Care Network. ****Experience at the level of the Los Angeles County's class of Information Systems Analyst II is defined as analyzes requirements and business functions, designs functional systems specifications and tests and coordinates the implementation of new application systems and/or revisions to existing systems APPLICANTS MUST MEET THE SELECTION REQUIREMENTS AT THE TIME OF FILING. NO WITHHOLD IS ALLOWED FOR THIS EXAMINATION. Desirable Qualifications: Certification* from the Project Management Institute (PMI) as a Project Management Professional (PMP). Experience in support of EHR/EMR (Electronic Medical Record) modules/applications. Experience in EHR/EMR implementation/support, such as the Cerner Millennium System. Experience in Enterprise Master Patient Index (EMPI) related systems. Additional Information Our Assessment Process: Once we determine that you meet the requirements, we will invite you to participate in the following two (2) multiple choice tests: Part 1: Multiple choice and/or simulation assessments weighted at 40% measuring Deductive Reasoning, Deciding and Initiating Action, Working with People, Persuading and Influencing, Planning and Organizing, and Delivering Results and meeting Customer Expectations. Applicant may be invited to participate in both Part I and II. However, only those that achieve a passing score of 70% or higher in Part I, will have Part II scored. Part 2: Multiple choice and/or simulation assessments weighted at 60% measuring two Professional/Technical Knowledge areas: Project Management, covering the following topics: Project Communications Management, Project Cost Management, Project Human Resource Management, Project Management Characteristics, Project Management Methodologies, Project Procurement Management, Project Quality Management, Project Risk Management, Project Scope Management, Project Stakeholder Management and Project Time Management. Software Business Analysis, covering the following topics: Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, System Design and User Interface. THE MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENT(S) IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Applicants must meet the requirements and achieve a passing score of 70% or higher on each part of the examination in order to be placed on the eligible register. Multiple-choice and/or simulation assessment(s) scores cannot be given over the phone. For additional exam information, click here . Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . COVID-19 Vaccination All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. Testing Accommodation If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the Testing Accommodation Coordinator at TestingAccommodations@hr.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form as well as supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. If you have additional questions regarding this job bulletin, please contact us at the following information: ADA Coordinator Email: TestingAccommodations@hr.lacounty.gov ADA Coordinator Phone: 213-738-2084 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Contact Name: Janice Macam Department Contact Email: jmacam@hr.lacounty.gov. Department Contact Phone: (213) 738-3579 For detailed information, please click here Closing Date/Time: Continuous
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $93,448 - $124,598 Annual Salary Range for Senior IT Analyst: $98,130 - $130,835 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. About this Recruitment The Office of Information Technology is seeking to fill one position at either the IT Analyst II or Senior IT Analyst level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Mar 05, 2024
Full Time
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $93,448 - $124,598 Annual Salary Range for Senior IT Analyst: $98,130 - $130,835 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. About this Recruitment The Office of Information Technology is seeking to fill one position at either the IT Analyst II or Senior IT Analyst level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 112,000 employees in more than 36 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more. Open Competitive Job Opportunity Exam Number : Y2594D-R Ready to join the County team? We are accepting applications starting Wednesday, September 1, 2021 at 8:00 AM (PT). This recruitment will remain open until the needs of the service are met and is subject to closure without notice. Apply to this posting and join our ever-growing and diverse workforce. We're seeking individuals that can: Lead highly specialized, integrated, complex information systems analysis to design, test, integrate, and implement one or more of the following Electronic Health Records (EHR) components: Registration, Admitting, Discharge, Transfer, (R/ADT) and Enterprise Master Patient Index (EMPI); Patient Acuity; Patient Scheduling; Nurse Scheduling; Time capture; training; clinical applications; or ancillary services applications such as lab, radiology, and pharmacy. Provides technical leadership in IT strategic planning, business automation planning, and business process improvements. Check Out Our Outstanding Benefits! Click here to see a list of employee benefits. Essential Job Functions Identifies user, functional, and technical requirements for information systems by conducting user interviews; performing workflow analysis; performing data analysis; identifying patterns in system and/or user errors; identifying roles and access privileges; testing the functionality of modules, components, and/or entire information systems; creating, reviewing and updating training materials; identifying and resolving potential problems, and assisting in the implementation and conversion project plans for new information systems and/or enhancements. Leads highly specialized complex information system analysis for an integrated system which includes designing, testing, training, IT project management, and implementation of various EHR modules including but not limited to: Registration, Scheduling, Lab, Radiology, and Pharmacy by conducting workflow data analysis, data mapping and integration sessions to support and enhance the enterprise electronic health record system that will provide patient care in a safe and efficient manner. Documents process flows and standardizes existing and future process flow improvements by conducting data collection and meetings with the subject matter experts to gain full understanding of system usability. Acts as a technical liaison between various stakeholders of information systems (e.g., users, departmental leaders, project managers, vendors, programmers) by serving as the point of contact with respect to information system-related projects and functions; providing and receiving information; and conveying the needs, requirements, and technical information of the parties involved to facilitate and/or interpret communication between various stakeholders. Coordinates information systems projects by collaborating with stakeholders of information systems (e.g., users, departmental leaders, project managers, vendors, programmers); monitoring progress on various assignments related to the project(s); providing management with status updates; using appropriate methods to ensure the completion and successful implementation, integration, transition, and/or efficiency of new information systems and/or information system enhancements. Monitors vendor performance by reviewing Statement of Works (SOWs), tracking project timelines, and reporting status to management. Provides orientation and/or technical training to various users by teaching functions, procedures, and processes of the electronic health record (EHR) system to provide individuals with the necessary information to operate, maintain, and/or support information systems. Supervises several subordinate Information Systems Analysts by performing a full range of administrative and supervisory tasks, which includes advising, motivating, training, supporting, coaching, mentoring, and disciplining employees; delegating assignments to subordinate staff; monitoring, reviewing, and evaluating employees’ work products and performance; monitoring adherence to project plans and delivery schedules; and conducting staff meetings to ensure that quality service is delivered in a timely and productive manner, supports business goals and objectives, and complies with countywide and departmental policies and procedures. Supervises a technical team by providing technical guidance and oversight on routine to complex projects, assignments, and issues related to information systems analysis and makes decisions in the absence of other supervisory staff (equivalent level classification) as needed. Requirements SELECTION REQUIREMENTS: Option I: Graduation from an accredited* institution with a bachelor's degree in Computer Science, Information Technology, or a related field, AND four (4) years within the last six (6) years of progressively more responsible,** full-time experience in a centralized healthcare related information technology organization*** with knowledge and experience in healthcare related systems**** at a medium-to-large public or private healthcare organization***** performing information systems analysis and design for complex systems.****** Option II: Two (2) years within the last three (3) years of experience at the level of Los Angeles County's class of Senior Information Systems Analyst******* with knowledge and experience in healthcare related systems**** in a centralized healthcare related information technology organization.*** Option III: Five (5) years within the last six (6) years of progressively responsible,** full-time experience in a centralized healthcare related information technology organization*** with knowledge and experience in healthcare related systems**** at a medium-to-large public or private healthcare organization***** performing information systems analysis and design for complex systems.****** License: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Class: 2-Light. Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Special Requirement Information: * In order to receive credit for a Bachelor's or higher degree, you mu st provide at the time of filing or within seven (7) calendar days from the last day of filing a legible copy of your official diploma/transcripts/letter from an accredited institution that shows the area of specialization. If you are unable to attach the required documents, you must email them to jmacam @hr.lacounty.gov. Please include exam number and exam title in your email. Applications received without proof of the required degree(s) will not be considered as meeting the stated requirements under Option I. For more information regarding education, please see the Employment Information document on the LA County Jobs website. **Progressively responsible experience is defined as is a significant increase in the complexity and the scope of responsibility. *** Centralized healthcare related IT organization is defined as a unit or department that provides comprehensive IT services such as analysis, design, acquisition, development, implementation, maintenance, and/or support of information systems, under the direction or guidance of the organization’s Chief IT official in a healthcare related IT organization . ****Healthcare related systems includes: Registration, Admitting, Discharge, Transfer (R/ADT), Patient Scheduling (PS), Training, clinical applications, ancillary services applications such as lab, radiology, and pharmacy; performing information systems analysis, design, development, testing, implementation, and maintenance of large complex enterprise application (clinic and/or financial) systems. *****Medium to large healthcare organization is defined as a healthcare organization with more than one site and/or more than one set of clinical services and a hospital, such as a hospital or Ambulatory Care Network. ******Complex systems is defined as having experience in more than one healthcare functional solution (i.e., registration, scheduling, lab, rad, pharmacy, OR, ambulatory, practice management, maternal-fetal, ED, urgent care, cardiology, Behavioral Health, Rehab, Health Information Exchange, revenue cycle, HIM, population health, care management) *******Experience at the level of the Los Angeles County's class of Senior Information Systems Analyst is defined as, responsible for and provides specialized information systems analysis, including the definition of user requirements, feasibility studies, design, program specifications, testing, and implementation. For a complete description of the class specification, please click on the title hyperlink. APPLICANTS MUST MEET THE SELECTION REQUIREMENTS AT THE TIME OF FILING. NO WITHHOLD IS ALLOWED FOR THIS EXAMINATION. Desirable Qualifications: Certification* from the Project Management Institute (PMI) as a Project Management Professional (PMP). Experience in support of EHR/EMR (Electronic Medical Record) modules/applications. Experience in leading one or more technical teams completing the EHR/EMR implementation support such as the Cerner Millennium System. Experience in Enterprise Master Patient Index (EMPI) related systems. Additional Information Our Assessment Process: Once we determine that you meet the requirements, we will invite you to participate in the following two (2) parts: Part 1: M ultiple-choice and/or simulation assessments weighted at 50% measuring Deductive Reasoning, Deciding and Initiating Action, Working with People, Persuading and Influencing, Planning and Organizing, and Delivering Results and Meeting Customer Expectations. Applicant may be invited to participate in both Part I and II. However, only those that achieve a passing score of 70% or higher in Part I, will have Part II scored. Part 2: M ultiple-choice and/or simulation assessments weighted at 50% measuring three Professional/Technical Knowledge areas: Project Management, covering the following topics: Project Communications Management, Project Cost Management, Project Human Resource Management, Project Management Characteristics, Project Management Methodologies, Project Procurement Management, Project Quality Management, Project Risk Management, Project Scope Management, Project Stakeholder Management and Project Time Management. ITIL (Information Technology Infrastructure Library), covering the following topics: Knowledge of Capacity Management, Change Management, and Problem Management. Software Business Analysis, covering the following topics: Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, System Design and User Interface. THE MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENT(S) IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Applicants must meet the requirements and achieve a passing score of 70% or higher on each part of the examination in order to be placed on the eligible register. Multiple choice and/or simulation assessment(s) scores cannot be given over the phone. For additional exam information, click here . Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . COVID-19 Vaccination All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. Testing Accommodation If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the Testing Accommodation Coordinator at TestingAccommodations@hr.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form as well as supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. If you have additional questions regarding this job bulletin, please contact us at the following information: ADA Coordinator Email: TestingAccommodations@hr.lacounty.gov ADA Coordinator Phone: 213-738-2084 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Contact Name: Janice Macam Department Contact Email: jmacam@hr.lacounty.gov. Department Contact Phone: (213) 738-3579 For detailed information, please click here Closing Date/Time: Continuous
Mar 05, 2024
Full Time
Position/Program Information With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 112,000 employees in more than 36 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more. Open Competitive Job Opportunity Exam Number : Y2594D-R Ready to join the County team? We are accepting applications starting Wednesday, September 1, 2021 at 8:00 AM (PT). This recruitment will remain open until the needs of the service are met and is subject to closure without notice. Apply to this posting and join our ever-growing and diverse workforce. We're seeking individuals that can: Lead highly specialized, integrated, complex information systems analysis to design, test, integrate, and implement one or more of the following Electronic Health Records (EHR) components: Registration, Admitting, Discharge, Transfer, (R/ADT) and Enterprise Master Patient Index (EMPI); Patient Acuity; Patient Scheduling; Nurse Scheduling; Time capture; training; clinical applications; or ancillary services applications such as lab, radiology, and pharmacy. Provides technical leadership in IT strategic planning, business automation planning, and business process improvements. Check Out Our Outstanding Benefits! Click here to see a list of employee benefits. Essential Job Functions Identifies user, functional, and technical requirements for information systems by conducting user interviews; performing workflow analysis; performing data analysis; identifying patterns in system and/or user errors; identifying roles and access privileges; testing the functionality of modules, components, and/or entire information systems; creating, reviewing and updating training materials; identifying and resolving potential problems, and assisting in the implementation and conversion project plans for new information systems and/or enhancements. Leads highly specialized complex information system analysis for an integrated system which includes designing, testing, training, IT project management, and implementation of various EHR modules including but not limited to: Registration, Scheduling, Lab, Radiology, and Pharmacy by conducting workflow data analysis, data mapping and integration sessions to support and enhance the enterprise electronic health record system that will provide patient care in a safe and efficient manner. Documents process flows and standardizes existing and future process flow improvements by conducting data collection and meetings with the subject matter experts to gain full understanding of system usability. Acts as a technical liaison between various stakeholders of information systems (e.g., users, departmental leaders, project managers, vendors, programmers) by serving as the point of contact with respect to information system-related projects and functions; providing and receiving information; and conveying the needs, requirements, and technical information of the parties involved to facilitate and/or interpret communication between various stakeholders. Coordinates information systems projects by collaborating with stakeholders of information systems (e.g., users, departmental leaders, project managers, vendors, programmers); monitoring progress on various assignments related to the project(s); providing management with status updates; using appropriate methods to ensure the completion and successful implementation, integration, transition, and/or efficiency of new information systems and/or information system enhancements. Monitors vendor performance by reviewing Statement of Works (SOWs), tracking project timelines, and reporting status to management. Provides orientation and/or technical training to various users by teaching functions, procedures, and processes of the electronic health record (EHR) system to provide individuals with the necessary information to operate, maintain, and/or support information systems. Supervises several subordinate Information Systems Analysts by performing a full range of administrative and supervisory tasks, which includes advising, motivating, training, supporting, coaching, mentoring, and disciplining employees; delegating assignments to subordinate staff; monitoring, reviewing, and evaluating employees’ work products and performance; monitoring adherence to project plans and delivery schedules; and conducting staff meetings to ensure that quality service is delivered in a timely and productive manner, supports business goals and objectives, and complies with countywide and departmental policies and procedures. Supervises a technical team by providing technical guidance and oversight on routine to complex projects, assignments, and issues related to information systems analysis and makes decisions in the absence of other supervisory staff (equivalent level classification) as needed. Requirements SELECTION REQUIREMENTS: Option I: Graduation from an accredited* institution with a bachelor's degree in Computer Science, Information Technology, or a related field, AND four (4) years within the last six (6) years of progressively more responsible,** full-time experience in a centralized healthcare related information technology organization*** with knowledge and experience in healthcare related systems**** at a medium-to-large public or private healthcare organization***** performing information systems analysis and design for complex systems.****** Option II: Two (2) years within the last three (3) years of experience at the level of Los Angeles County's class of Senior Information Systems Analyst******* with knowledge and experience in healthcare related systems**** in a centralized healthcare related information technology organization.*** Option III: Five (5) years within the last six (6) years of progressively responsible,** full-time experience in a centralized healthcare related information technology organization*** with knowledge and experience in healthcare related systems**** at a medium-to-large public or private healthcare organization***** performing information systems analysis and design for complex systems.****** License: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Class: 2-Light. Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Special Requirement Information: * In order to receive credit for a Bachelor's or higher degree, you mu st provide at the time of filing or within seven (7) calendar days from the last day of filing a legible copy of your official diploma/transcripts/letter from an accredited institution that shows the area of specialization. If you are unable to attach the required documents, you must email them to jmacam @hr.lacounty.gov. Please include exam number and exam title in your email. Applications received without proof of the required degree(s) will not be considered as meeting the stated requirements under Option I. For more information regarding education, please see the Employment Information document on the LA County Jobs website. **Progressively responsible experience is defined as is a significant increase in the complexity and the scope of responsibility. *** Centralized healthcare related IT organization is defined as a unit or department that provides comprehensive IT services such as analysis, design, acquisition, development, implementation, maintenance, and/or support of information systems, under the direction or guidance of the organization’s Chief IT official in a healthcare related IT organization . ****Healthcare related systems includes: Registration, Admitting, Discharge, Transfer (R/ADT), Patient Scheduling (PS), Training, clinical applications, ancillary services applications such as lab, radiology, and pharmacy; performing information systems analysis, design, development, testing, implementation, and maintenance of large complex enterprise application (clinic and/or financial) systems. *****Medium to large healthcare organization is defined as a healthcare organization with more than one site and/or more than one set of clinical services and a hospital, such as a hospital or Ambulatory Care Network. ******Complex systems is defined as having experience in more than one healthcare functional solution (i.e., registration, scheduling, lab, rad, pharmacy, OR, ambulatory, practice management, maternal-fetal, ED, urgent care, cardiology, Behavioral Health, Rehab, Health Information Exchange, revenue cycle, HIM, population health, care management) *******Experience at the level of the Los Angeles County's class of Senior Information Systems Analyst is defined as, responsible for and provides specialized information systems analysis, including the definition of user requirements, feasibility studies, design, program specifications, testing, and implementation. For a complete description of the class specification, please click on the title hyperlink. APPLICANTS MUST MEET THE SELECTION REQUIREMENTS AT THE TIME OF FILING. NO WITHHOLD IS ALLOWED FOR THIS EXAMINATION. Desirable Qualifications: Certification* from the Project Management Institute (PMI) as a Project Management Professional (PMP). Experience in support of EHR/EMR (Electronic Medical Record) modules/applications. Experience in leading one or more technical teams completing the EHR/EMR implementation support such as the Cerner Millennium System. Experience in Enterprise Master Patient Index (EMPI) related systems. Additional Information Our Assessment Process: Once we determine that you meet the requirements, we will invite you to participate in the following two (2) parts: Part 1: M ultiple-choice and/or simulation assessments weighted at 50% measuring Deductive Reasoning, Deciding and Initiating Action, Working with People, Persuading and Influencing, Planning and Organizing, and Delivering Results and Meeting Customer Expectations. Applicant may be invited to participate in both Part I and II. However, only those that achieve a passing score of 70% or higher in Part I, will have Part II scored. Part 2: M ultiple-choice and/or simulation assessments weighted at 50% measuring three Professional/Technical Knowledge areas: Project Management, covering the following topics: Project Communications Management, Project Cost Management, Project Human Resource Management, Project Management Characteristics, Project Management Methodologies, Project Procurement Management, Project Quality Management, Project Risk Management, Project Scope Management, Project Stakeholder Management and Project Time Management. ITIL (Information Technology Infrastructure Library), covering the following topics: Knowledge of Capacity Management, Change Management, and Problem Management. Software Business Analysis, covering the following topics: Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, System Design and User Interface. THE MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENT(S) IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Applicants must meet the requirements and achieve a passing score of 70% or higher on each part of the examination in order to be placed on the eligible register. Multiple choice and/or simulation assessment(s) scores cannot be given over the phone. For additional exam information, click here . Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . COVID-19 Vaccination All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. Testing Accommodation If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the Testing Accommodation Coordinator at TestingAccommodations@hr.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form as well as supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. If you have additional questions regarding this job bulletin, please contact us at the following information: ADA Coordinator Email: TestingAccommodations@hr.lacounty.gov ADA Coordinator Phone: 213-738-2084 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Contact Name: Janice Macam Department Contact Email: jmacam@hr.lacounty.gov. Department Contact Phone: (213) 738-3579 For detailed information, please click here Closing Date/Time: Continuous
Description This recruitment may be filled at any one of the levels depending on the qualifications. To view job flyer, CLICK HERE Assistant Administrative Analyst: Under general supervision, to plan and perform a wide variety of moderately difficult to complex professional, technical, and analytical activities in support of the County Administrative Office and the Department of Internal Services; to analyze and recommend upon departmental budget requests; to assist in or coordinate preparation and administration of the County budget; to investigate, analyze, and report on operating policies, procedures, and problems in assigned departments or functional areas; to provide advice, consultation, information, and recommendations for County management and elected officials; to serve in specialty assignment of Human Resources or Purchasing/Space Planning within the Department of Internal Services, as assigned; to perform special studies and projects, as directed; and to do related work as required. Associate Administrative Analyst: Under direction, to plan and perform a wide variety of moderately difficult to complex professional, technical, and analytical activities in support of the County Administrative Office and the Department of Internal Services; to analyze and recommend upon departmental budget requests; to assist in or coordinate preparation and administration of the County budget; to investigate, analyze, and report on operating policies, procedures, and problems in assigned departments or functional areas; to provide advice, consultation, information, and recommendations for County management and elected officials; to serve in specialty assignment of Human Resources or Purchasing/Space Planning within the Department of Internal Services; to perform special studies and projects, as directed; and to do related work as required. Senior Administrative Analyst: Under direction, to plan and perform a wide variety of difficult to complex professional, technical, and analytical activities to support the County Administrative Office and Internal Services; to analyze and recommend upon departmental budget requests; to assist in or coordinate preparation and administration of the County budget; to investigate, analyze, and report on operating policies, procedures, and problems in assigned departments or functional areas; to provide advice, consultation, information, and recommendations for County management and elected officials; to serve in specialty assignment of Human Resources or Purchasing Planning within supporting Internal Services, as assigned to perform special studies and projects, as directed; and to do related work as required DISTINGUISHING CHARACTERISTICS There are three levels in the Administrative Analyst series, a job series used by the County Administrative Office. Administrative Analysts perform financial, budgetary, analytical, and project management assignments with County-wide impact, including Human Resources. Positions in this class series are flexibly staffed. Assistant: This is the entry, trainee, and first working level class in the Administrative Analyst series. Incumbents perform work of moderate difficulty and complexity. Incumbents normally receive on-the-job training and perform specific assignments of a well-defined nature and limited in scope. Work is subject to review in progress as well as upon completion. Advancement to the Administrative Analyst II level is based on demonstrated proficiency in performing the assigned functions and is at the discretion of higher level supervisory or management staff. Associate: This is the experienced, journey level class in the Administrative Analyst series. Incumbents work with more independence performing work that is more difficult and complex than the next lower level class of Assistant Administrative Analyst. Senior: This is the advanced working level class in the Administrative Analyst series. This classification requires highly specialized knowledge, abilities, skills, and experience and the incumbent often exercises independent judgment in the performance of duties. Incumbents work closely with the County Administrative Officer, Deputy County Administrative Officer, elected officials, appointed department heads, and other staff members. The incumbent develops and implements County-wide organizational strategies and policies and performs highly complex analysis in various functions such as finance, operations, and administration for the Administrative Office. Incumbents may manage functions or programs such as the budget and financial strategies for the County, Purchasing/ Planning, Human Resources, contracts, and other activities. Work is performed within a broad framework of general policy and is judged primarily on overall results with considerable latitude in determining work methods and assignment requirements. The employee exercises authority over assignments and makes decisions required to complete the work. This is a flexibly staffed series. Flexible staffing refers to positions where the department head has the ability to promote employees from the entry level of a classification to the journey level based on the employee gaining the required experience and knowledge to perform journey level duties and enabling language in a class specification. Flexible staffing is to be used in a class series in which both entry and working level classes are assigned the same kinds of duties with the difference being scope of duties performed, the level of skills required, and the amount of supervision received. The authority for flexibly staffed positions is contained within individual job descriptions. Flexibly staffed positions not budgeted may not be filled unless budget appropriations have been approved prior to the employee’s advancement from one level to the next. REPORTS TO County Administrative Officer, Deputy County Administrative Officer, or designee. CLASSIFICATIONS SUPERVISED May supervise professional, technical, and support staff. TYPICAL PHYSICAL REQUIREMENTS Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 lbs.; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, calculator, copiers, and FAX. TYPICAL WORKING CONDITIONS Work is performed in an office environment; continuous contact with other staff, other agencies, and the public Example of Duties (The following is used as a partial description and is not restrictive as to duties required.) Assistant/Associate Administrative Analyst: Oversees or participates in the County's entire budget process through production and distribution of the CAO's proposed budget and its presentation to the Board of Supervisors for approval at public hearings; develops budget manual and forms, including budget assumptions, parameters, procedures, and reference materials; coordinates preparation of revenue forecasts; provides technical assistance and advice to County management staff regarding the budget document and process; analyzes county department budget requests and determines value of projected activities and programs in relation to proposed revenues and costs; ensures the budget and budget process meet legal requirements. Advises department managers, supervisors, and employees in the interpretation and application of personnel rules, policies, and procedures and state and federal laws related to recruitment, selection, classification, compensation, benefits, labor relations, disability management, management rights and responsibilities, performance management and recognition, discipline, and/or equal employment opportunity. Reviews and examines on-going expenditures, revenues, staffing, and operations of departments against approved budgeted items; prepares quarterly revenue and expenditure reports for presentation to the Board of Supervisors, noting any unusual trends or developments. Manages preparation of adjustments to the current fiscal year budget in collaboration with the Auditor's Office. Makes recommendations on requests for transfers of funds, including contingency transfers, and for approval or disapproval of proposed items. Leads, conducts, and ensures effective job analysis and examination planning, recruitment strategies, examination methodologies, and application review. Represents management with employee organizations, including contract negotiations; consults with County Administrative Officer, Board of Supervisors, and department heads on matters of policy and on terms of memoranda of understanding prior to and during the negotiation process. Provides advice, consultation, and recommendations for County management, staff, and elected officials. Recommends solutions to departmental and interdepartmental operation and administrative problems, involving policies, functions, organizational structure, workload, expense control, physical facilities, and record keeping procedures. Conveys Board of Supervisors' direction to and performs staff work for the County's Chief Negotiator with recognized employee organizations in meet-and–confer sessions; recommends the selection of other members of the County's negotiating teams and may act as Chief Negotiator on occasion. Studies statutory and proposed legislative requirements relating to the County budget, operation of departments and programs, and recommends the most effective means of compliance. Conducts special projects as assigned, including comparative surveys of costs, procedures, forms, equipment, office systems, and methods in other government agencies and private firms; develops methodology and analyzes complex administrative and fiscal proposals. Analyzes management and union proposals, as well as information on wages, benefits, working conditions, and other terms and conditions of employment for County employees, in order to determine feasibility, costs and policy implications, and make sound recommendations. Represents the County Administrative Officer, Deputy County Administrative Officer, and the Board of Supervisors with the public, the media, assigned committees or commissions, and other government agencies, as assigned. Participates in the selection, training, supervision, and evaluation of lower level professional, technical, and support staff in the Administrative Office. Coordinates the development, establishment, and maintenance of a countywide administrative Policies and Procedures Manual in cooperation with other County departments. Presents staff reports to Board of Supervisors and explains or justifies recommendations. Plans, implements, and administers programs and activities to carry out the County's Human Resources goals and objectives. Research and coordinate internal and external resources to complete and oversee implementation of a County facility/space plan and strategy. Other duties as assigned. Senior: Oversees or participates in the County's entire budget process through production and distribution of the CAO's proposed budget and its presentation to the Board of Supervisors for approval at public hearings; develops the budget manual and forms, including budget assumptions, parameters, procedures, and reference materials; coordinates preparation of revenue forecasts; provides technical assistance and advice to County management staff regarding the budget document and process; analyzes all county department budget requests and determines the value of projected activities and programs concerning proposed revenues and costs; ensures the budget and budget process meet legal requirements. Advises department managers, supervisors, and employees in the interpretation and application of personnel rules, policies, and procedures and state and federal laws related to recruitment, selection, classification, compensation, benefits, labor relations, disability management, management rights and responsibilities, performance management and recognition, discipline, and/or equal employment opportunity. Reviews and examines on-going expenditures, revenues, staffing, and operations of departments against approved budgeted items; prepares quarterly revenue and expenditure reports for presentation to the Board of Supervisors, noting any unusual trends or developments. Supports department heads, senior administrative staff, and elected officials on contracts, programming, operations, budgetary, administrative, and financial matters. Makes recommendations on requests for transfers of funds, including contingency transfers, and for approval or disapproval of proposed items. Leads, conducts, and ensures effective job analysis and examination planning, recruitment strategies, examination methodologies, and application review. Represents County Administration with employee organizations, including contract negotiations; consults with County Administrative Officer, Board of Supervisors, and department heads on matters of policy, contracts, Request for Proposals (RFP), and on terms of memoranda of understanding before and during the negotiation process. Provides advice, consultation, and recommendations for County management, staff, and elected officials. Recommends solutions to departmental and interdepartmental operation and administrative problems, involving policies, functions, organizational structure, workload, expense control, physical facilities, and record keeping procedures. Conveys Board of Supervisors' direction to and performs staff work for the County's Chief Negotiator with recognized employee organizations in meet-and–confer sessions; recommends the selection of other members of the County's negotiating teams and may act as Chief Negotiator on occasion. Studies statutory and proposed legislative requirements relating to the County budget, operation of departments, programs, and recommends the most effective means of compliance. Organizes, leads, and conducts special projects as assigned, including comparative surveys of costs, procedures, forms, equipment, office systems, and methods in other government agencies and private firms; develops methodology and analyzes complex administrative and fiscal proposals. Analyzes management and union proposals, as well as information on wages, benefits, working conditions, and other terms and conditions of employment for County employees, to determine feasibility, costs and policy implications, and make sound recommendations. Represents the County Administrative Officer, Deputy County Administrative Officer, and the Board of Supervisors with the public, the media, assigned committees or commissions, and other government agencies, as assigned. Participates in the selection, training, supervision, and evaluation of lower level professional, technical, and staff in the Administrative Office. Assists in the development of goals, objectives, policies, and procedures; investigates, interprets, analyzes and prepares recommendations in relation to proposals for new programs, grants and/or services; analyzes, interprets and explains County policies and procedures; confers with members of the public to explain procedures and policies. Coordinates the development, establishment, and maintenance of a countywide administrative Policies and Procedures Manual in cooperation with other County departments. Presents staff reports to the Board of Supervisors and explains or justifies recommendations. Plans, implements, and administers programs and activities to carry out the County's Human Resources, Board of Supervisors, and County Administration goals and objectives. Research and coordinate internal and external resources to complete and oversee implementation of a County facility planning and strategy. Other duties as assigned. Minimum Qualifications .Any combination of training and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: A Bachelor’s degree from an accredited college or university with major course work in public administration, business administration, accounting, finance, or a related field. Additional qualifying experience may be substituted for the required education on a year-for-year basis, Assistant Administrative Analyst: One year of progressively responsible professional or paraprofessional administrative, accounting, budgetary, human resources, purchasing, or analytical experience in a California city or county government. Associate Administrative Analyst: One year of experience as an Assistant Administrative Analyst I with San Benito County or two years of progressively responsible professional administrative, accounting, budgetary, human resources, purchasing, or analytical experience in a California city or county government. Senior Administrative Analyst: A Master's degree from an accredited college or university with major course work in public administration or business administration or possession of a Certified Public Accountant or Certified Internal Auditor certificate may be substituted for one year of the required experience. Additional qualifying experience may be substituted for the required education on a year-for-year basis, AND One year of experience as an Associate Administrative Analyst with San Benito County or three years of progressively responsible professional administrative, accounting, budgetary, human resources, purchasing, or analytical experience in a California city or county government. Special Requirements Possession of, or the ability to obtain, an appropriate valid California Driver's License. All County employees can and will be called upon to act as Disaster Workers when needed. In the event that an employee changes class, or if requirements are changed after initial appointment, employees may be required to submit to a background investigation. Knowledge Of/Ability To Knowledge of: Assistant/Associate Administrative Analyst: Functions, organization, and programs of California local government agencies. Organization, functions, programs, and policies of San Benito County government. Laws, rules, regulations, and policies applicable to assigned operations. County policies and procedures regarding budget, administrative, and financial functions. Principles, methods, and procedures of budget development, expenditure control, and fiscal administration. Research methods and statistical analysis. Project development, management, and administration. Purchasing methods and procedures, including formal and informal bidding processes. Data processing methods and procedures and management information systems. Principles and practices of public administration, management, staff supervision, employee training, and work evaluation. Principles and practices of public personnel administration, including federal, state, and local laws, case law, rules, and regulations related to the field. Modern office practices, methods, and computer equipment and applications related to the work, including word processing, database, and spreadsheet software. Senior Administrative Analyst: Functions, organization, and programs of California local government agencies. Organization, functions, programs, and policies of the San Benito County government. Laws, rules, regulations, and policies applicable to assigned operations. County policies and procedures regarding budget, administrative and financial functions. Principles methods and procedures of budget development, expenditure control, and fiscal administration. Research methods and statistical analysis. Project development, management, and administration. Purchasing methods and procedures, including formal and informal bidding processes. Data processing methods and procedures and management information systems. Principles and practices of public administration, management, staff supervision, employee training, and work evaluation. Report writing techniques and advanced principles and practices in assigned area of responsibility. Principles and practices of public personnel administration, including federal, state, and local laws, case law, rules, and regulations related to the field. Modern office practices, methods, and computer equipment and applications related to the work, including word processing, database, and spreadsheet software. Conflict resolution skills. Ability to: Assistant/Associate Administrative Analyst Provide management, direction, oversight, and guidance for assigned functions and areas of the County Administrative Office or Internal Services Department. Provide supervision, training, and work evaluation for assigned staff. Coordinate assigned portions of the budget development process. Perform a wide scope of complex research, studies, and analytical work. Read and interpret laws, ordinances, and regulations affecting the operations, programs, and services of the County. Provide a variety of advice and consultation for County management and elected officials. Conduct in-depth financial and policy analysis and research and prepare a variety of comprehensive reports. Use advanced skills for creating Excel spreadsheets. Make effective oral and written presentations. Effectively represent the County Administrator and the Board of Supervisors in responding to inquires, providing assistance, and dealing with public, community organizations, boards, commissions, and other government agencies. Operate modern office equipment including computer equipment and specialized software applications programs. Communicate clearly and concisely, both orally and in writing. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Senior Administrative Analyst: Provide management, direction, oversight, and guidance for assigned functions and areas of the County Administrative Office or Internal Services Department. Provide supervision, training, and work evaluation for assigned staff. Coordinate assigned portions of the budget development process. Perform a wide scope of complex research, studies, and analytical work. Read and interpret laws, ordinances, and regulations affecting the operations, programs, and services of the County. Provide a variety of advice and consultation for County management and elected officials. Conduct in-depth financial and policy analysis and research and prepare a variety of comprehensive reports. Use advanced skills for creating Excel spreadsheets. Make effective oral and written presentations. Effectively represent the County Administrator and the Board of Supervisors in responding to inquires, assisting, and dealing with public, community organizations, boards, commissions, and other government agencies. Operate modern office equipment including computer equipment and specialized software applications programs. Communicate clearly and concisely, both orally and in writing. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. In accordance with California Government Code section 3100, et., seq., all County of San Benito employees are considered disaster service workers who may be required to report for duty, or remain on duty to address disaster service activities in the event of an emergency or disaster and are required to undertake an applicable loyalty oath. SAN BENITO COUNTY BENEFITS FOR MANAGEMENT EMPLOYEES (This is meant to be an overview of benefits only. For full benefit terms and conditions, please see MOU) Employees in regular, full-time positions will be eligible to participate in the following employee benefits: Pay Day: Employees are paid bi-weekly. Insurance Deductions: The insurance and benefits deductions will take place bi-monthly, normally the first two pay periods of the month. Bank/Credit union and 457 Retirement Deferrals deductions will take place bi-weekly. Vacation: Based on continued years of service. Newly hired MEG employees may be eligible for higher vacation accrual rate for previous public sector experience (verification required). Maximum accruals may apply depending on the bargaining unit. 5 to 9 years of service = 15 days per year 10 to 14 years of service = 18 days per year 15 + years of service = 20 days per year Administrative Leave: Management employees receive 80 hours of administrative leave per calendar year. Forty (40) unused hours can be paid out at the end of the calendar year. Administrative leave is pro-rated. Holidays: 13.5 holidays (including 3 floating) for most employees. Safety officers and dispatchers receive approximately 5% holiday pay in addition to their base pay in lieu of paid holidays off. Sick Leave: 15 days per year. Maximum accruals apply. Medical Plan: Comprehensive CalPERS medical plans available for full-time employees. Employees appointed to a regular position at a time base of 50% or higher are eligible to participate. Increase County contributions to medical effective January 2024. a. Employee Only: $750.00, which would include the PEMHCA Minimum b. Employee Plus One: $1,250.00, which would include the PEMHCA Minimum c. Family: $1,515.00, which would include the PEMHCA Minimum The County's contribution above shall be prorated for positions that are less than .90 FTE rounding to the nearest one-quarter time. HRA: Employee Only Medical Plan: $1,500 maximum Employee Plus One Medical Plan: $3,000 maximum. Employee Plus Family Medical Plan: $4,000 maximum. Employees who are eligible to receive a "cash in lieu of' enrollment in the County's medical plan shall receive a taxable payment of $150 monthly (pro-rated into biweekly installments of $69.23). Dental Plan: County contributes $30 to Delta Dental plan for full-time employees and their families. Vision Plan: The County pays for employee coverage and the employee can pay for dependent coverage. This benefit is available to full-time employees only. Employee Assistance Program: The County provides confidential short-term counseling services to employees and dependents. Life Insurance/AD&D: County pays for a $20,000 BASIC life insurance policy for each employee. Voluntary life insurance plans available. Disability Insurance: Confidential and Management groups participate in the State Disability Insurance. Credit Union: Membership to the Santa Clara Federal Credit Union is available to San Benito County employees. Deferred Compensation: Employees may participate in tax-deferred retirement savings. Three 457 plans are available. Employees may rollover funds from prior 401k or 457 accounts. IRS limits apply. Retirement: Regular employees will be enrolled into the CalPERS retirement system in accordance with the Public Employees' Retirement Law. Employee contributions vary according to bargaining unit. All New Miscellaneous (non-Safety) employees enrolled into the CalPERS retirement system participate in the full formula of 2% at 62. Miscellaneous employees participate in Social Security in addition to CalPERS. Supplemental Insurance: Employees may participate in various AFLAC plans such as accident, disability, and cancer insurances. Flexible Spending Accounts: Health and Dependent Care available, pre-tax deductions. 01 I understand all County employees will be required to take an Oath of Office and will be called upon to act as Disaster Service Workers, when needed. Yes 02 Please be sure to answer the supplemental questions thoroughly and accurately. Applicants are responsible for clearly, completely, and accurately identifying their qualifications. Your responses to the questions must be supported by both the work experience listed on your application as well as your resume. The rating of the supplemental questions may determine your application status and/or rank on the eligible list. Answers such as "see resume" or "see above" will remove you from consideration. I have read and understand the statement above concerning submission of supplemental questionnaire responses. Yes No 03 Please indicate which classification you are applying for and meet the minimum requirements: Assistant Administrative Analyst Associate Administrative Analyst Senior Administrative Analyst 04 Tell us about a challenging policy you developed or modified. Explain the need for the change and the steps you took in developing or revising the policy. What was the challenge? What steps did you take? What was the result for your organization? What would you do differently? 05 Describe your training and experience in researching, developing, analyzing data, implementing programs for a special project, and policy or regulation. Give a specific example of analysis, steps used in the development, evaluation, research, and implementation you presented to decision-makers. What recommendation did you make, was your recommendation adopted, and how was it implemented? If none, indicate "N/A." 06 This role involves various and spontaneous interactions with concerned citizens and public members. Is that something you can see yourself doing when the situation arises? Can you provide an example of how you would communicate with the general public about a controversial topic? 07 How many years of experience do you have with preparing contracts and working on vendor selections (e.g, single/sole source exceptions, exemptions, and/or requests for proposals)? Required Question Closing Date/Time: 4/5/2024 5:00 PM Pacific
Mar 23, 2024
Full Time
Description This recruitment may be filled at any one of the levels depending on the qualifications. To view job flyer, CLICK HERE Assistant Administrative Analyst: Under general supervision, to plan and perform a wide variety of moderately difficult to complex professional, technical, and analytical activities in support of the County Administrative Office and the Department of Internal Services; to analyze and recommend upon departmental budget requests; to assist in or coordinate preparation and administration of the County budget; to investigate, analyze, and report on operating policies, procedures, and problems in assigned departments or functional areas; to provide advice, consultation, information, and recommendations for County management and elected officials; to serve in specialty assignment of Human Resources or Purchasing/Space Planning within the Department of Internal Services, as assigned; to perform special studies and projects, as directed; and to do related work as required. Associate Administrative Analyst: Under direction, to plan and perform a wide variety of moderately difficult to complex professional, technical, and analytical activities in support of the County Administrative Office and the Department of Internal Services; to analyze and recommend upon departmental budget requests; to assist in or coordinate preparation and administration of the County budget; to investigate, analyze, and report on operating policies, procedures, and problems in assigned departments or functional areas; to provide advice, consultation, information, and recommendations for County management and elected officials; to serve in specialty assignment of Human Resources or Purchasing/Space Planning within the Department of Internal Services; to perform special studies and projects, as directed; and to do related work as required. Senior Administrative Analyst: Under direction, to plan and perform a wide variety of difficult to complex professional, technical, and analytical activities to support the County Administrative Office and Internal Services; to analyze and recommend upon departmental budget requests; to assist in or coordinate preparation and administration of the County budget; to investigate, analyze, and report on operating policies, procedures, and problems in assigned departments or functional areas; to provide advice, consultation, information, and recommendations for County management and elected officials; to serve in specialty assignment of Human Resources or Purchasing Planning within supporting Internal Services, as assigned to perform special studies and projects, as directed; and to do related work as required DISTINGUISHING CHARACTERISTICS There are three levels in the Administrative Analyst series, a job series used by the County Administrative Office. Administrative Analysts perform financial, budgetary, analytical, and project management assignments with County-wide impact, including Human Resources. Positions in this class series are flexibly staffed. Assistant: This is the entry, trainee, and first working level class in the Administrative Analyst series. Incumbents perform work of moderate difficulty and complexity. Incumbents normally receive on-the-job training and perform specific assignments of a well-defined nature and limited in scope. Work is subject to review in progress as well as upon completion. Advancement to the Administrative Analyst II level is based on demonstrated proficiency in performing the assigned functions and is at the discretion of higher level supervisory or management staff. Associate: This is the experienced, journey level class in the Administrative Analyst series. Incumbents work with more independence performing work that is more difficult and complex than the next lower level class of Assistant Administrative Analyst. Senior: This is the advanced working level class in the Administrative Analyst series. This classification requires highly specialized knowledge, abilities, skills, and experience and the incumbent often exercises independent judgment in the performance of duties. Incumbents work closely with the County Administrative Officer, Deputy County Administrative Officer, elected officials, appointed department heads, and other staff members. The incumbent develops and implements County-wide organizational strategies and policies and performs highly complex analysis in various functions such as finance, operations, and administration for the Administrative Office. Incumbents may manage functions or programs such as the budget and financial strategies for the County, Purchasing/ Planning, Human Resources, contracts, and other activities. Work is performed within a broad framework of general policy and is judged primarily on overall results with considerable latitude in determining work methods and assignment requirements. The employee exercises authority over assignments and makes decisions required to complete the work. This is a flexibly staffed series. Flexible staffing refers to positions where the department head has the ability to promote employees from the entry level of a classification to the journey level based on the employee gaining the required experience and knowledge to perform journey level duties and enabling language in a class specification. Flexible staffing is to be used in a class series in which both entry and working level classes are assigned the same kinds of duties with the difference being scope of duties performed, the level of skills required, and the amount of supervision received. The authority for flexibly staffed positions is contained within individual job descriptions. Flexibly staffed positions not budgeted may not be filled unless budget appropriations have been approved prior to the employee’s advancement from one level to the next. REPORTS TO County Administrative Officer, Deputy County Administrative Officer, or designee. CLASSIFICATIONS SUPERVISED May supervise professional, technical, and support staff. TYPICAL PHYSICAL REQUIREMENTS Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 lbs.; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, calculator, copiers, and FAX. TYPICAL WORKING CONDITIONS Work is performed in an office environment; continuous contact with other staff, other agencies, and the public Example of Duties (The following is used as a partial description and is not restrictive as to duties required.) Assistant/Associate Administrative Analyst: Oversees or participates in the County's entire budget process through production and distribution of the CAO's proposed budget and its presentation to the Board of Supervisors for approval at public hearings; develops budget manual and forms, including budget assumptions, parameters, procedures, and reference materials; coordinates preparation of revenue forecasts; provides technical assistance and advice to County management staff regarding the budget document and process; analyzes county department budget requests and determines value of projected activities and programs in relation to proposed revenues and costs; ensures the budget and budget process meet legal requirements. Advises department managers, supervisors, and employees in the interpretation and application of personnel rules, policies, and procedures and state and federal laws related to recruitment, selection, classification, compensation, benefits, labor relations, disability management, management rights and responsibilities, performance management and recognition, discipline, and/or equal employment opportunity. Reviews and examines on-going expenditures, revenues, staffing, and operations of departments against approved budgeted items; prepares quarterly revenue and expenditure reports for presentation to the Board of Supervisors, noting any unusual trends or developments. Manages preparation of adjustments to the current fiscal year budget in collaboration with the Auditor's Office. Makes recommendations on requests for transfers of funds, including contingency transfers, and for approval or disapproval of proposed items. Leads, conducts, and ensures effective job analysis and examination planning, recruitment strategies, examination methodologies, and application review. Represents management with employee organizations, including contract negotiations; consults with County Administrative Officer, Board of Supervisors, and department heads on matters of policy and on terms of memoranda of understanding prior to and during the negotiation process. Provides advice, consultation, and recommendations for County management, staff, and elected officials. Recommends solutions to departmental and interdepartmental operation and administrative problems, involving policies, functions, organizational structure, workload, expense control, physical facilities, and record keeping procedures. Conveys Board of Supervisors' direction to and performs staff work for the County's Chief Negotiator with recognized employee organizations in meet-and–confer sessions; recommends the selection of other members of the County's negotiating teams and may act as Chief Negotiator on occasion. Studies statutory and proposed legislative requirements relating to the County budget, operation of departments and programs, and recommends the most effective means of compliance. Conducts special projects as assigned, including comparative surveys of costs, procedures, forms, equipment, office systems, and methods in other government agencies and private firms; develops methodology and analyzes complex administrative and fiscal proposals. Analyzes management and union proposals, as well as information on wages, benefits, working conditions, and other terms and conditions of employment for County employees, in order to determine feasibility, costs and policy implications, and make sound recommendations. Represents the County Administrative Officer, Deputy County Administrative Officer, and the Board of Supervisors with the public, the media, assigned committees or commissions, and other government agencies, as assigned. Participates in the selection, training, supervision, and evaluation of lower level professional, technical, and support staff in the Administrative Office. Coordinates the development, establishment, and maintenance of a countywide administrative Policies and Procedures Manual in cooperation with other County departments. Presents staff reports to Board of Supervisors and explains or justifies recommendations. Plans, implements, and administers programs and activities to carry out the County's Human Resources goals and objectives. Research and coordinate internal and external resources to complete and oversee implementation of a County facility/space plan and strategy. Other duties as assigned. Senior: Oversees or participates in the County's entire budget process through production and distribution of the CAO's proposed budget and its presentation to the Board of Supervisors for approval at public hearings; develops the budget manual and forms, including budget assumptions, parameters, procedures, and reference materials; coordinates preparation of revenue forecasts; provides technical assistance and advice to County management staff regarding the budget document and process; analyzes all county department budget requests and determines the value of projected activities and programs concerning proposed revenues and costs; ensures the budget and budget process meet legal requirements. Advises department managers, supervisors, and employees in the interpretation and application of personnel rules, policies, and procedures and state and federal laws related to recruitment, selection, classification, compensation, benefits, labor relations, disability management, management rights and responsibilities, performance management and recognition, discipline, and/or equal employment opportunity. Reviews and examines on-going expenditures, revenues, staffing, and operations of departments against approved budgeted items; prepares quarterly revenue and expenditure reports for presentation to the Board of Supervisors, noting any unusual trends or developments. Supports department heads, senior administrative staff, and elected officials on contracts, programming, operations, budgetary, administrative, and financial matters. Makes recommendations on requests for transfers of funds, including contingency transfers, and for approval or disapproval of proposed items. Leads, conducts, and ensures effective job analysis and examination planning, recruitment strategies, examination methodologies, and application review. Represents County Administration with employee organizations, including contract negotiations; consults with County Administrative Officer, Board of Supervisors, and department heads on matters of policy, contracts, Request for Proposals (RFP), and on terms of memoranda of understanding before and during the negotiation process. Provides advice, consultation, and recommendations for County management, staff, and elected officials. Recommends solutions to departmental and interdepartmental operation and administrative problems, involving policies, functions, organizational structure, workload, expense control, physical facilities, and record keeping procedures. Conveys Board of Supervisors' direction to and performs staff work for the County's Chief Negotiator with recognized employee organizations in meet-and–confer sessions; recommends the selection of other members of the County's negotiating teams and may act as Chief Negotiator on occasion. Studies statutory and proposed legislative requirements relating to the County budget, operation of departments, programs, and recommends the most effective means of compliance. Organizes, leads, and conducts special projects as assigned, including comparative surveys of costs, procedures, forms, equipment, office systems, and methods in other government agencies and private firms; develops methodology and analyzes complex administrative and fiscal proposals. Analyzes management and union proposals, as well as information on wages, benefits, working conditions, and other terms and conditions of employment for County employees, to determine feasibility, costs and policy implications, and make sound recommendations. Represents the County Administrative Officer, Deputy County Administrative Officer, and the Board of Supervisors with the public, the media, assigned committees or commissions, and other government agencies, as assigned. Participates in the selection, training, supervision, and evaluation of lower level professional, technical, and staff in the Administrative Office. Assists in the development of goals, objectives, policies, and procedures; investigates, interprets, analyzes and prepares recommendations in relation to proposals for new programs, grants and/or services; analyzes, interprets and explains County policies and procedures; confers with members of the public to explain procedures and policies. Coordinates the development, establishment, and maintenance of a countywide administrative Policies and Procedures Manual in cooperation with other County departments. Presents staff reports to the Board of Supervisors and explains or justifies recommendations. Plans, implements, and administers programs and activities to carry out the County's Human Resources, Board of Supervisors, and County Administration goals and objectives. Research and coordinate internal and external resources to complete and oversee implementation of a County facility planning and strategy. Other duties as assigned. Minimum Qualifications .Any combination of training and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: A Bachelor’s degree from an accredited college or university with major course work in public administration, business administration, accounting, finance, or a related field. Additional qualifying experience may be substituted for the required education on a year-for-year basis, Assistant Administrative Analyst: One year of progressively responsible professional or paraprofessional administrative, accounting, budgetary, human resources, purchasing, or analytical experience in a California city or county government. Associate Administrative Analyst: One year of experience as an Assistant Administrative Analyst I with San Benito County or two years of progressively responsible professional administrative, accounting, budgetary, human resources, purchasing, or analytical experience in a California city or county government. Senior Administrative Analyst: A Master's degree from an accredited college or university with major course work in public administration or business administration or possession of a Certified Public Accountant or Certified Internal Auditor certificate may be substituted for one year of the required experience. Additional qualifying experience may be substituted for the required education on a year-for-year basis, AND One year of experience as an Associate Administrative Analyst with San Benito County or three years of progressively responsible professional administrative, accounting, budgetary, human resources, purchasing, or analytical experience in a California city or county government. Special Requirements Possession of, or the ability to obtain, an appropriate valid California Driver's License. All County employees can and will be called upon to act as Disaster Workers when needed. In the event that an employee changes class, or if requirements are changed after initial appointment, employees may be required to submit to a background investigation. Knowledge Of/Ability To Knowledge of: Assistant/Associate Administrative Analyst: Functions, organization, and programs of California local government agencies. Organization, functions, programs, and policies of San Benito County government. Laws, rules, regulations, and policies applicable to assigned operations. County policies and procedures regarding budget, administrative, and financial functions. Principles, methods, and procedures of budget development, expenditure control, and fiscal administration. Research methods and statistical analysis. Project development, management, and administration. Purchasing methods and procedures, including formal and informal bidding processes. Data processing methods and procedures and management information systems. Principles and practices of public administration, management, staff supervision, employee training, and work evaluation. Principles and practices of public personnel administration, including federal, state, and local laws, case law, rules, and regulations related to the field. Modern office practices, methods, and computer equipment and applications related to the work, including word processing, database, and spreadsheet software. Senior Administrative Analyst: Functions, organization, and programs of California local government agencies. Organization, functions, programs, and policies of the San Benito County government. Laws, rules, regulations, and policies applicable to assigned operations. County policies and procedures regarding budget, administrative and financial functions. Principles methods and procedures of budget development, expenditure control, and fiscal administration. Research methods and statistical analysis. Project development, management, and administration. Purchasing methods and procedures, including formal and informal bidding processes. Data processing methods and procedures and management information systems. Principles and practices of public administration, management, staff supervision, employee training, and work evaluation. Report writing techniques and advanced principles and practices in assigned area of responsibility. Principles and practices of public personnel administration, including federal, state, and local laws, case law, rules, and regulations related to the field. Modern office practices, methods, and computer equipment and applications related to the work, including word processing, database, and spreadsheet software. Conflict resolution skills. Ability to: Assistant/Associate Administrative Analyst Provide management, direction, oversight, and guidance for assigned functions and areas of the County Administrative Office or Internal Services Department. Provide supervision, training, and work evaluation for assigned staff. Coordinate assigned portions of the budget development process. Perform a wide scope of complex research, studies, and analytical work. Read and interpret laws, ordinances, and regulations affecting the operations, programs, and services of the County. Provide a variety of advice and consultation for County management and elected officials. Conduct in-depth financial and policy analysis and research and prepare a variety of comprehensive reports. Use advanced skills for creating Excel spreadsheets. Make effective oral and written presentations. Effectively represent the County Administrator and the Board of Supervisors in responding to inquires, providing assistance, and dealing with public, community organizations, boards, commissions, and other government agencies. Operate modern office equipment including computer equipment and specialized software applications programs. Communicate clearly and concisely, both orally and in writing. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Senior Administrative Analyst: Provide management, direction, oversight, and guidance for assigned functions and areas of the County Administrative Office or Internal Services Department. Provide supervision, training, and work evaluation for assigned staff. Coordinate assigned portions of the budget development process. Perform a wide scope of complex research, studies, and analytical work. Read and interpret laws, ordinances, and regulations affecting the operations, programs, and services of the County. Provide a variety of advice and consultation for County management and elected officials. Conduct in-depth financial and policy analysis and research and prepare a variety of comprehensive reports. Use advanced skills for creating Excel spreadsheets. Make effective oral and written presentations. Effectively represent the County Administrator and the Board of Supervisors in responding to inquires, assisting, and dealing with public, community organizations, boards, commissions, and other government agencies. Operate modern office equipment including computer equipment and specialized software applications programs. Communicate clearly and concisely, both orally and in writing. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. In accordance with California Government Code section 3100, et., seq., all County of San Benito employees are considered disaster service workers who may be required to report for duty, or remain on duty to address disaster service activities in the event of an emergency or disaster and are required to undertake an applicable loyalty oath. SAN BENITO COUNTY BENEFITS FOR MANAGEMENT EMPLOYEES (This is meant to be an overview of benefits only. For full benefit terms and conditions, please see MOU) Employees in regular, full-time positions will be eligible to participate in the following employee benefits: Pay Day: Employees are paid bi-weekly. Insurance Deductions: The insurance and benefits deductions will take place bi-monthly, normally the first two pay periods of the month. Bank/Credit union and 457 Retirement Deferrals deductions will take place bi-weekly. Vacation: Based on continued years of service. Newly hired MEG employees may be eligible for higher vacation accrual rate for previous public sector experience (verification required). Maximum accruals may apply depending on the bargaining unit. 5 to 9 years of service = 15 days per year 10 to 14 years of service = 18 days per year 15 + years of service = 20 days per year Administrative Leave: Management employees receive 80 hours of administrative leave per calendar year. Forty (40) unused hours can be paid out at the end of the calendar year. Administrative leave is pro-rated. Holidays: 13.5 holidays (including 3 floating) for most employees. Safety officers and dispatchers receive approximately 5% holiday pay in addition to their base pay in lieu of paid holidays off. Sick Leave: 15 days per year. Maximum accruals apply. Medical Plan: Comprehensive CalPERS medical plans available for full-time employees. Employees appointed to a regular position at a time base of 50% or higher are eligible to participate. Increase County contributions to medical effective January 2024. a. Employee Only: $750.00, which would include the PEMHCA Minimum b. Employee Plus One: $1,250.00, which would include the PEMHCA Minimum c. Family: $1,515.00, which would include the PEMHCA Minimum The County's contribution above shall be prorated for positions that are less than .90 FTE rounding to the nearest one-quarter time. HRA: Employee Only Medical Plan: $1,500 maximum Employee Plus One Medical Plan: $3,000 maximum. Employee Plus Family Medical Plan: $4,000 maximum. Employees who are eligible to receive a "cash in lieu of' enrollment in the County's medical plan shall receive a taxable payment of $150 monthly (pro-rated into biweekly installments of $69.23). Dental Plan: County contributes $30 to Delta Dental plan for full-time employees and their families. Vision Plan: The County pays for employee coverage and the employee can pay for dependent coverage. This benefit is available to full-time employees only. Employee Assistance Program: The County provides confidential short-term counseling services to employees and dependents. Life Insurance/AD&D: County pays for a $20,000 BASIC life insurance policy for each employee. Voluntary life insurance plans available. Disability Insurance: Confidential and Management groups participate in the State Disability Insurance. Credit Union: Membership to the Santa Clara Federal Credit Union is available to San Benito County employees. Deferred Compensation: Employees may participate in tax-deferred retirement savings. Three 457 plans are available. Employees may rollover funds from prior 401k or 457 accounts. IRS limits apply. Retirement: Regular employees will be enrolled into the CalPERS retirement system in accordance with the Public Employees' Retirement Law. Employee contributions vary according to bargaining unit. All New Miscellaneous (non-Safety) employees enrolled into the CalPERS retirement system participate in the full formula of 2% at 62. Miscellaneous employees participate in Social Security in addition to CalPERS. Supplemental Insurance: Employees may participate in various AFLAC plans such as accident, disability, and cancer insurances. Flexible Spending Accounts: Health and Dependent Care available, pre-tax deductions. 01 I understand all County employees will be required to take an Oath of Office and will be called upon to act as Disaster Service Workers, when needed. Yes 02 Please be sure to answer the supplemental questions thoroughly and accurately. Applicants are responsible for clearly, completely, and accurately identifying their qualifications. Your responses to the questions must be supported by both the work experience listed on your application as well as your resume. The rating of the supplemental questions may determine your application status and/or rank on the eligible list. Answers such as "see resume" or "see above" will remove you from consideration. I have read and understand the statement above concerning submission of supplemental questionnaire responses. Yes No 03 Please indicate which classification you are applying for and meet the minimum requirements: Assistant Administrative Analyst Associate Administrative Analyst Senior Administrative Analyst 04 Tell us about a challenging policy you developed or modified. Explain the need for the change and the steps you took in developing or revising the policy. What was the challenge? What steps did you take? What was the result for your organization? What would you do differently? 05 Describe your training and experience in researching, developing, analyzing data, implementing programs for a special project, and policy or regulation. Give a specific example of analysis, steps used in the development, evaluation, research, and implementation you presented to decision-makers. What recommendation did you make, was your recommendation adopted, and how was it implemented? If none, indicate "N/A." 06 This role involves various and spontaneous interactions with concerned citizens and public members. Is that something you can see yourself doing when the situation arises? Can you provide an example of how you would communicate with the general public about a controversial topic? 07 How many years of experience do you have with preparing contracts and working on vendor selections (e.g, single/sole source exceptions, exemptions, and/or requests for proposals)? Required Question Closing Date/Time: 4/5/2024 5:00 PM Pacific
City of Costa Mesa, CA
Costa Mesa, California, United States
Description SALARY RANGE: Current: $103,884 - $139,212 Effective July 2024: $106,992 - $143,388 annually There is currently one (1) full-time vacancy (assigned to General Programming). Position works onsite. THE POSITION: Under general supervision, performs work of routine difficulty in the development and modification of software application programs in support of the information processing needs of city departments; to perform both routine and complex technical and administrative tasks related to the development and operation of the system; and to perform related duties as required. Incumbents may be assigned to any of the following assignments: General Programming or Geographic Information Systems (GIS) and related programming. (There is no current vacancy in GIS. This recruitment is for the General Programming assignment) . CLASS CHARACTERISTICS: This position receives functional supervision from the Systems and Programming Supervisor and performs a variety of software analysis functions in support of various user department needs. This position may receive technical direction from the Senior Programmer Analyst in completing particular assignments. This position requires knowledge of a broader range of applications programs, operating systems and division operations than the Programmer Analyst I classification. APPLICATION AND SELECTION PROCESS: Applications will be reviewed on a continuous basis until vacancy is filled. Applications must be completed and submitted online. This recruitment will remain open until filled and may close without prior notice, therefore prompt application is encouraged. Candidates are required to provide specific information regarding their education and experience as it relates to the position by completing all fields of the application. Applications may be rejected if incomplete. Based upon the information presented on the application, a limited number of candidates who possess qualifications most pertinent to the position will be invited to participate in the selection process. The selection process may include, but is not limited to the following components: application review and evaluation, written examination or exercise, physical examination, practical exercise and interview evaluation. Please notify the Human Resources Division 72 hours in advance of the test date if you have a disability which requires accommodation for the testing process. The eligibility list will be in effect for one (1) year, unless exhausted sooner. The eligibility list established from this recruitment may be utilized to fill lower-level vacancies which occur during the life of the list. It is recommended you use a personal email address on your application instead of a work email address. Notifications during this recruitment will be sent by email only (regardless of the notification preference selected during the online application process). Notifications will be sent to the email address that is listed on your online application. All employment offers made by the City are contingent upon establishing proof of a prospective candidate's legal authorization to work in the United States and successfully passing all components of the pre-employment process which includes a comprehensive background investigation facilitated by the Costa Mesa Police Department that includes, but is not limited to, a criminal history check (Live Scan fingerprint check) and a polygraph examination. Please refer to supplemental questions 11-28 for more information. Note: The provisions of this job bulletin do not constitute an expressed or implied contract. Any provisions contained within may be modified or revoked without notice. Essential Functions These functions may not be present in all positions in this class. When a position is to be filled, the essential functions will be noted in the announcement of position availability. Management reserves the right to add, modify, change or rescind work assignments as needed. Provide technical support and guidance to City departments by analyzing user requirements for modifications to existing computer programs and requests for new programs. Research and adopt methods to install new or improve existing software applications. Meet with various department representatives to define specific procedures and activities that can be converted to computer applications programs; answer related questions concerning the feasibility and impact of proposed changes. Establish reasons for application failures and errors, including user errors or application errors. Analyze, debug and document software applications problems. Apply appropriate fixes and upgrades in test mode; check for proper operation before applying software to production environment. Conduct training sessions in computer applications for end users. When assigned to General Programming : (Current vacancy) Create and update processes, programs, and reports to resolve problems such as new application designs, scripts, data tables, formulas, documents, security features and test operations. Provide technical support and guidance to City departments in relational database design, connectivity, access and quality assurance. Create and execute SQL queries and/or Crystal reports. Assist users in learning new software and potential department applications. Responsible for other systems and data such as web application development. To view the complete Programmer Analyst II job description, please click here: Programmer Analyst II Qualification Guidelines A typical way to obtain the requisite knowledge and abilities to perform the duties and responsibilities of this classification is as follows: EDUCATION, TRAINING AND/OR EXPERIENCE: Graduation from an accredited four-year college or university with major course work in management information systems, computer science, mathematics, geography or a related field. Three or more years of progressively responsible experience in computer programming. An equivalent combination of education and relevant experience that provides the desired knowledge, skills and abilities to successfully perform essential functions may also be considered. LICENSE AND/OR CERTIFICATE: Possession of a valid California Driver's License Class C. Revocation of license during employment may result in disciplinary action or reassignment. REQUISITE KNOWLEDGE AND SKILL LEVELS: Knowledge of the principles and practices of computer science, computer programming languages, and processing principles. Knowledge of relational or database concepts, methodology, design and administration. Knowledge of cross-platform computer solutions and software connectivity issues. Knowledge of business processes and workflow. Knowledge of data conversion methodologies. When assigned to General Programming : (Current vacancy) Knowledge of modern software development. Knowledge of accounting, human resources, permitting and specialized database application programs. Knowledge of programming languages including JavaScript, .Net and Java Language. Knowledge of web application development software including Microsoft.Net framework. To view the complete Programmer Analyst II job description, please click here: Programmer Analyst II REQUISITE ABILITIES: Ability to organize and complete work independently and in accordance with established deadlines. Ability to independently analyze and solve a variety of complex computer software application and database utilization problems. Ability to communicate effectively both orally and in writing. Ability to establish and maintain cooperative working relationships with management, supervisors, co-workers, and other departmental representatives. Supplemental Information PUBLIC EMPLOYEE DISASTER SERVICE WORKER: In accordance with Government Code Section 3100 - all City of Costa Mesa employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS: Please contact human resources for a summary of the essential tasks and environmental factors for this classification. Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. To view benefit information for all groups, Click Here New employees contribute 9% of their salary on a pre-tax basis towards the 2%@60 or 2%@62 CalPERS retirement formula depending on eligibility. Salary Increases: Effective July 2024: 3% increase Employees receive the following health insurance flexible benefits contribution: Current: $1,600monthly Effective January 2025: $1,650monthly The City does not participate in the Social Security system; however, federal mandate requires new employees to contribute 1.45% of wages to Medicare. As a condition of employment, all new employees are required to enroll and participate in the direct deposit program. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description SALARY RANGE: Current: $103,884 - $139,212 Effective July 2024: $106,992 - $143,388 annually There is currently one (1) full-time vacancy (assigned to General Programming). Position works onsite. THE POSITION: Under general supervision, performs work of routine difficulty in the development and modification of software application programs in support of the information processing needs of city departments; to perform both routine and complex technical and administrative tasks related to the development and operation of the system; and to perform related duties as required. Incumbents may be assigned to any of the following assignments: General Programming or Geographic Information Systems (GIS) and related programming. (There is no current vacancy in GIS. This recruitment is for the General Programming assignment) . CLASS CHARACTERISTICS: This position receives functional supervision from the Systems and Programming Supervisor and performs a variety of software analysis functions in support of various user department needs. This position may receive technical direction from the Senior Programmer Analyst in completing particular assignments. This position requires knowledge of a broader range of applications programs, operating systems and division operations than the Programmer Analyst I classification. APPLICATION AND SELECTION PROCESS: Applications will be reviewed on a continuous basis until vacancy is filled. Applications must be completed and submitted online. This recruitment will remain open until filled and may close without prior notice, therefore prompt application is encouraged. Candidates are required to provide specific information regarding their education and experience as it relates to the position by completing all fields of the application. Applications may be rejected if incomplete. Based upon the information presented on the application, a limited number of candidates who possess qualifications most pertinent to the position will be invited to participate in the selection process. The selection process may include, but is not limited to the following components: application review and evaluation, written examination or exercise, physical examination, practical exercise and interview evaluation. Please notify the Human Resources Division 72 hours in advance of the test date if you have a disability which requires accommodation for the testing process. The eligibility list will be in effect for one (1) year, unless exhausted sooner. The eligibility list established from this recruitment may be utilized to fill lower-level vacancies which occur during the life of the list. It is recommended you use a personal email address on your application instead of a work email address. Notifications during this recruitment will be sent by email only (regardless of the notification preference selected during the online application process). Notifications will be sent to the email address that is listed on your online application. All employment offers made by the City are contingent upon establishing proof of a prospective candidate's legal authorization to work in the United States and successfully passing all components of the pre-employment process which includes a comprehensive background investigation facilitated by the Costa Mesa Police Department that includes, but is not limited to, a criminal history check (Live Scan fingerprint check) and a polygraph examination. Please refer to supplemental questions 11-28 for more information. Note: The provisions of this job bulletin do not constitute an expressed or implied contract. Any provisions contained within may be modified or revoked without notice. Essential Functions These functions may not be present in all positions in this class. When a position is to be filled, the essential functions will be noted in the announcement of position availability. Management reserves the right to add, modify, change or rescind work assignments as needed. Provide technical support and guidance to City departments by analyzing user requirements for modifications to existing computer programs and requests for new programs. Research and adopt methods to install new or improve existing software applications. Meet with various department representatives to define specific procedures and activities that can be converted to computer applications programs; answer related questions concerning the feasibility and impact of proposed changes. Establish reasons for application failures and errors, including user errors or application errors. Analyze, debug and document software applications problems. Apply appropriate fixes and upgrades in test mode; check for proper operation before applying software to production environment. Conduct training sessions in computer applications for end users. When assigned to General Programming : (Current vacancy) Create and update processes, programs, and reports to resolve problems such as new application designs, scripts, data tables, formulas, documents, security features and test operations. Provide technical support and guidance to City departments in relational database design, connectivity, access and quality assurance. Create and execute SQL queries and/or Crystal reports. Assist users in learning new software and potential department applications. Responsible for other systems and data such as web application development. To view the complete Programmer Analyst II job description, please click here: Programmer Analyst II Qualification Guidelines A typical way to obtain the requisite knowledge and abilities to perform the duties and responsibilities of this classification is as follows: EDUCATION, TRAINING AND/OR EXPERIENCE: Graduation from an accredited four-year college or university with major course work in management information systems, computer science, mathematics, geography or a related field. Three or more years of progressively responsible experience in computer programming. An equivalent combination of education and relevant experience that provides the desired knowledge, skills and abilities to successfully perform essential functions may also be considered. LICENSE AND/OR CERTIFICATE: Possession of a valid California Driver's License Class C. Revocation of license during employment may result in disciplinary action or reassignment. REQUISITE KNOWLEDGE AND SKILL LEVELS: Knowledge of the principles and practices of computer science, computer programming languages, and processing principles. Knowledge of relational or database concepts, methodology, design and administration. Knowledge of cross-platform computer solutions and software connectivity issues. Knowledge of business processes and workflow. Knowledge of data conversion methodologies. When assigned to General Programming : (Current vacancy) Knowledge of modern software development. Knowledge of accounting, human resources, permitting and specialized database application programs. Knowledge of programming languages including JavaScript, .Net and Java Language. Knowledge of web application development software including Microsoft.Net framework. To view the complete Programmer Analyst II job description, please click here: Programmer Analyst II REQUISITE ABILITIES: Ability to organize and complete work independently and in accordance with established deadlines. Ability to independently analyze and solve a variety of complex computer software application and database utilization problems. Ability to communicate effectively both orally and in writing. Ability to establish and maintain cooperative working relationships with management, supervisors, co-workers, and other departmental representatives. Supplemental Information PUBLIC EMPLOYEE DISASTER SERVICE WORKER: In accordance with Government Code Section 3100 - all City of Costa Mesa employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS: Please contact human resources for a summary of the essential tasks and environmental factors for this classification. Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. To view benefit information for all groups, Click Here New employees contribute 9% of their salary on a pre-tax basis towards the 2%@60 or 2%@62 CalPERS retirement formula depending on eligibility. Salary Increases: Effective July 2024: 3% increase Employees receive the following health insurance flexible benefits contribution: Current: $1,600monthly Effective January 2025: $1,650monthly The City does not participate in the Social Security system; however, federal mandate requires new employees to contribute 1.45% of wages to Medicare. As a condition of employment, all new employees are required to enroll and participate in the direct deposit program. Closing Date/Time: Continuous
Sonoma County, CA
Santa Rosa, California, United States
Position Information Expand your employee and labor relations career with the County of Sonoma Human Resources Department. Starting salary up to $55.86/hour ($116,586/year) and a competitive total compensation package!* If you’re motivated by building strategic business partnerships, intellectual challenges, negotiation and conflict resolution, working in a fast-paced environment that changes daily, and being part of a supportive team, come join us! We are currently recruiting at the II and III levels for this position, please apply to this and the separate, concurrent recruitment being conducted for Employee and Labor Relations Analyst III i f you are interested in being considered at both levels of this opportunity. What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Bilingual Premium Pay* - An additional $1.50/hour on top of the hourly pay rate for fluent bilingual positions Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education Join Our Team The Human Resources Department (County HR) is a team of 60+ employees who provide human resources and risk management services to the County's 28 departments. These diverse services include benefits, classification plan management, recruitment and examination, countywide training, employee and labor relations, equal employment opportunity, HR information systems, safety, and risk management. Under the leadership of the Director, our mission is to be a trusted strategic partner, providing County departments with HR services that work to effectively recruit, develop, and retain an outstanding workforce committed to providing quality public service. We value customer service, collaboration, professionalism, consistency, proactive planning, flexibility, and innovative problem-solving. County HR is committed to creating a diverse, equitable, and inclusive workplace, where individuals from all backgrounds are welcomed, supported, and empowered to reach their full potential. Our Employee and Labor Relations (ELR) division is a team of 6 highly motivated and solution-driven professionals who strive to provide excellent customer service to the County departments and management we serve. We are supportive and collaborative, working together to successfully research, analyze, and address many difficult and complex employee and labor relations matters. As an ELR Analyst, you will be assigned and work with specific departments to address their employee relations needs by advising and collaborating with County managers regarding rules, regulations, and best practices. You will also: Represent the County and department clients as the chief negotiator in mid-contract meet and confers related to employee safety, policy changes, transferring of bargaining unit work, and work rules Perform in-depth research, gather information from a variety of sources, analyze findings, and provide recommendations for information requests, grievances, mediation, arbitration, and contract negotiations Support management with contract interpretation, conducting discipline and performance management, and processing grievances Identify whether department issues can have widespread consequences across the organization and consult with the Principal ELR Analyst to determine the appropriate recommendation(s) Liaison with unions on employee relations issues and facilitate labor/management committees and other interest-based processes What You Bring While the minimum education and experience requirements vary at the ELR Analyst II and III levels, at either level, our ideal candidate will demonstrate that they can quickly assess problems with a solution-oriented, customer-focused approach, are skilled in negotiations and mediation, and have a unique ability to identify solutions when there seems to be none. They are proficient in current regulations and employee and labor relation best practices and are highly knowledgeable of the principles and practices of public sector labor relations including the Meyers-Milias-Brown Act (MMBA) and Public Employment Relations Board (PERB) rulings. The ideal candidate is also empathetic, tactful, detail-oriented, and: Has excellent communication skills, and can effectively interact with diverse groups of people including staff, department heads, County officials, and union representatives Possesses strong analytical skills, expert judgment, and well-developed critical thinking skills with the ability to see the bigger picture. Is skilled in researching, tracking, analyzing, and interpreting data Has superb organizational skills, including the ability to follow complex policies and procedures while meeting multiple competing deadlines Possesses high-functioning customer service skills and the ability to effectively handle inquiries, coordinate services for various internal and external stakeholders, and maintain collaborative working relationships Has a calm demeanor and does not get flustered in tense situations Diverse lived experiences are valued and p ossession of a Senior Professional Human Resources (SHPR) certification and/or Certified Legal Risk Manager (CLRM) is welcomed. Additionally, a sense of humor is a must! This is a serious position and while the employee and labor relations topics we work with are confidential and support integral services, we find opportunities and reasons to enjoy our time together. While the position’s hours are typically Monday through Friday, from 8:00 am to 5:00 pm and work is performed in an office environment, depending upon operational needs, ELR Analysts must be willing to work extra hours intermittently to complete specific tasks. Bring Your Commitment to Public Service to the County of Sonoma The County of Sonoma is the place to live, grow, and build your career legacy. When you join the County of Sonoma, you'll have the freedom to explore the beauty of our county - its picturesque coastline, majestic redwoods, historic towns, fine dining, award-winning wineries, and a wide variety of entertainment and cultural activities. For additional information about the beauty of our community and the valuable services and support that the County provides our communities, please visit sonomacounty.ca.gov and sonomacountyconnections.org . We are currently recruiting to fill an ELR Analyst position at either the II and/or III levels. This ELR Analyst II employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title of this position is Human Resources Analyst II. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Experience: Training and/or experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally, at least one year of professional experience as a Human Resources Analyst I would provide such opportunity. Education: Academic course work which would provide the opportunity to acquire the knowledge and abilities listed. Normally, substantial course work in public administration, business administration, human resources, political science, psychology or closely related courses would provide such opportunity. License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position is required for most assignments. Knowledge, Skills, and Abilities Working knowledge of: selection and Merit System principles and practices to include employee selection and advancement, classification and compensation, equal employment opportunity and employee/management relations; data research, compilation, and report writing; department rules, policies, procedures and work practices related to job analysis, examination development and management, or other assigned areas of activities; written and oral communications, including language mechanics, syntax and English composition; interview techniques sufficient to efficiently obtain and evaluate information related to employment and compensation matters; computer applications related to work including basic methods of graphic presentations. Ability to: plan and organize research and statistical work related to various aspects of human resources administration such as job analysis, recruitment and examinations, volunteer programs, compensation and negotiations; synthesize information sufficient to produce complete, relevant, accurate, and logical results; apply analytical skills (i.e., discover, clarify and explain interrelationships of parts; examine and evaluate data with reference to criteria, standards and requirements) sufficient to arrive at and explain logical conclusions; apply problem solving skills (i.e., define issues, identify alternative solutions and related consequences, and make a logical decision) sufficient to reach appropriate solutions, take action, document, and complete work in a timely manner; manage a variety of simultaneous work projects or a recruitment and examination caseload sufficient to meet established timetables and commitments; set aside personal values related to differences in sex, cultural and ethnic groups in order to impartially conduct recruitment and examinations, complaint investigations, grievances, classification studies, and participate in negotiations; establish credibility and maintain cooperative working relationships with County management personnel, County employees, and the public in carrying out human resources administrative practices; perform data collection, interpretation and evaluation pertaining to human resources management; communicate ideas and information in a clear, organized, accurate and timely manner; make effective oral presentations before public bodies, community agencies, and other public groups. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: CG HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 4/17/2024 2:30 PM Pacific
Mar 28, 2024
Full Time
Position Information Expand your employee and labor relations career with the County of Sonoma Human Resources Department. Starting salary up to $55.86/hour ($116,586/year) and a competitive total compensation package!* If you’re motivated by building strategic business partnerships, intellectual challenges, negotiation and conflict resolution, working in a fast-paced environment that changes daily, and being part of a supportive team, come join us! We are currently recruiting at the II and III levels for this position, please apply to this and the separate, concurrent recruitment being conducted for Employee and Labor Relations Analyst III i f you are interested in being considered at both levels of this opportunity. What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Bilingual Premium Pay* - An additional $1.50/hour on top of the hourly pay rate for fluent bilingual positions Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education Join Our Team The Human Resources Department (County HR) is a team of 60+ employees who provide human resources and risk management services to the County's 28 departments. These diverse services include benefits, classification plan management, recruitment and examination, countywide training, employee and labor relations, equal employment opportunity, HR information systems, safety, and risk management. Under the leadership of the Director, our mission is to be a trusted strategic partner, providing County departments with HR services that work to effectively recruit, develop, and retain an outstanding workforce committed to providing quality public service. We value customer service, collaboration, professionalism, consistency, proactive planning, flexibility, and innovative problem-solving. County HR is committed to creating a diverse, equitable, and inclusive workplace, where individuals from all backgrounds are welcomed, supported, and empowered to reach their full potential. Our Employee and Labor Relations (ELR) division is a team of 6 highly motivated and solution-driven professionals who strive to provide excellent customer service to the County departments and management we serve. We are supportive and collaborative, working together to successfully research, analyze, and address many difficult and complex employee and labor relations matters. As an ELR Analyst, you will be assigned and work with specific departments to address their employee relations needs by advising and collaborating with County managers regarding rules, regulations, and best practices. You will also: Represent the County and department clients as the chief negotiator in mid-contract meet and confers related to employee safety, policy changes, transferring of bargaining unit work, and work rules Perform in-depth research, gather information from a variety of sources, analyze findings, and provide recommendations for information requests, grievances, mediation, arbitration, and contract negotiations Support management with contract interpretation, conducting discipline and performance management, and processing grievances Identify whether department issues can have widespread consequences across the organization and consult with the Principal ELR Analyst to determine the appropriate recommendation(s) Liaison with unions on employee relations issues and facilitate labor/management committees and other interest-based processes What You Bring While the minimum education and experience requirements vary at the ELR Analyst II and III levels, at either level, our ideal candidate will demonstrate that they can quickly assess problems with a solution-oriented, customer-focused approach, are skilled in negotiations and mediation, and have a unique ability to identify solutions when there seems to be none. They are proficient in current regulations and employee and labor relation best practices and are highly knowledgeable of the principles and practices of public sector labor relations including the Meyers-Milias-Brown Act (MMBA) and Public Employment Relations Board (PERB) rulings. The ideal candidate is also empathetic, tactful, detail-oriented, and: Has excellent communication skills, and can effectively interact with diverse groups of people including staff, department heads, County officials, and union representatives Possesses strong analytical skills, expert judgment, and well-developed critical thinking skills with the ability to see the bigger picture. Is skilled in researching, tracking, analyzing, and interpreting data Has superb organizational skills, including the ability to follow complex policies and procedures while meeting multiple competing deadlines Possesses high-functioning customer service skills and the ability to effectively handle inquiries, coordinate services for various internal and external stakeholders, and maintain collaborative working relationships Has a calm demeanor and does not get flustered in tense situations Diverse lived experiences are valued and p ossession of a Senior Professional Human Resources (SHPR) certification and/or Certified Legal Risk Manager (CLRM) is welcomed. Additionally, a sense of humor is a must! This is a serious position and while the employee and labor relations topics we work with are confidential and support integral services, we find opportunities and reasons to enjoy our time together. While the position’s hours are typically Monday through Friday, from 8:00 am to 5:00 pm and work is performed in an office environment, depending upon operational needs, ELR Analysts must be willing to work extra hours intermittently to complete specific tasks. Bring Your Commitment to Public Service to the County of Sonoma The County of Sonoma is the place to live, grow, and build your career legacy. When you join the County of Sonoma, you'll have the freedom to explore the beauty of our county - its picturesque coastline, majestic redwoods, historic towns, fine dining, award-winning wineries, and a wide variety of entertainment and cultural activities. For additional information about the beauty of our community and the valuable services and support that the County provides our communities, please visit sonomacounty.ca.gov and sonomacountyconnections.org . We are currently recruiting to fill an ELR Analyst position at either the II and/or III levels. This ELR Analyst II employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title of this position is Human Resources Analyst II. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Experience: Training and/or experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally, at least one year of professional experience as a Human Resources Analyst I would provide such opportunity. Education: Academic course work which would provide the opportunity to acquire the knowledge and abilities listed. Normally, substantial course work in public administration, business administration, human resources, political science, psychology or closely related courses would provide such opportunity. License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position is required for most assignments. Knowledge, Skills, and Abilities Working knowledge of: selection and Merit System principles and practices to include employee selection and advancement, classification and compensation, equal employment opportunity and employee/management relations; data research, compilation, and report writing; department rules, policies, procedures and work practices related to job analysis, examination development and management, or other assigned areas of activities; written and oral communications, including language mechanics, syntax and English composition; interview techniques sufficient to efficiently obtain and evaluate information related to employment and compensation matters; computer applications related to work including basic methods of graphic presentations. Ability to: plan and organize research and statistical work related to various aspects of human resources administration such as job analysis, recruitment and examinations, volunteer programs, compensation and negotiations; synthesize information sufficient to produce complete, relevant, accurate, and logical results; apply analytical skills (i.e., discover, clarify and explain interrelationships of parts; examine and evaluate data with reference to criteria, standards and requirements) sufficient to arrive at and explain logical conclusions; apply problem solving skills (i.e., define issues, identify alternative solutions and related consequences, and make a logical decision) sufficient to reach appropriate solutions, take action, document, and complete work in a timely manner; manage a variety of simultaneous work projects or a recruitment and examination caseload sufficient to meet established timetables and commitments; set aside personal values related to differences in sex, cultural and ethnic groups in order to impartially conduct recruitment and examinations, complaint investigations, grievances, classification studies, and participate in negotiations; establish credibility and maintain cooperative working relationships with County management personnel, County employees, and the public in carrying out human resources administrative practices; perform data collection, interpretation and evaluation pertaining to human resources management; communicate ideas and information in a clear, organized, accurate and timely manner; make effective oral presentations before public bodies, community agencies, and other public groups. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: CG HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 4/17/2024 2:30 PM Pacific
JOB SUMMARY The Town of Prosper is currently seeking qualified and dedicated individual for the position of: GIS Analyst-II. Hiring Salary Range: $66,691.30 - $78,460.36 Retirement Benefits (TMRS), 2-to-1 Match Medical, Dental, and Vision Benefits Flex Scheduling Opportunities Tuition Reimbursement Wellness Benefits Training & Continuing Education Opportunities Qualifications: Bachelor's Degree from an accredited college or university in Geographic Information Systems (GIS), Geography, Computer Science, Data Analytics, STEM, or related field. Two (2) to Five (5) years of experience as a GIS Technician, GIS Analyst or similar position. Documented experience using ArcGIS products, SQL, Python, and Microsoft Office. Must be able to obtain Criminal Justice Information Services (CJIS) certification within 60 days of hire. This position is in the Information Technology Department with the Town of Prosper, Texas, and is under the general direction of the Data and GIS Manager. The GIS Analyst II oversees a variety of databases, functions, and data; works within an enterprise GIS environment to develop, maintain, and provide support for web mapping applications; manage GPS data for Town development, and conducts geospatial analysis using the ArcGIS suite. Has ability to develop complex web mapping and analytic products using programming, templates, and APIs and write complex queries and scripts designed to automate processes and integrate with business data. Provides documentation and training for the use of GIS products. As a fully trained practitioner, the GIS Analyst II provides administrative support, functions independently, and prioritizes core GIS department functions to ensure service level agreements are met, delivering excellent customer service organization-wide while supporting the implementation of spatial infrastructure and promoting GIS use throughout the organization as part of the Data and GIS team. This position does not currently exercise supervision of direct reports. EXAMPLES OF DUTIES Duties and responsibilities include, but are not limited to, the following: Conducts data gathering and analysis and creates products that help the town decipher data significance for intelligent decision-making. Experience using ArcGIS Pro, and server ArcGIS products with a strong working knowledge of customization, SQL scripting, SQL Server, and database integration. Experience with editing tools, topology rules, geocoding, and geoprocessing tools within the ArcGIS platform. Creates, monitors, and maintains Data and GIS systems, ArcGIS Online (AGO), ArcGIS Enterprise (Portal), configurable applications [Web App Builder (WAB), Experience Builder (ExB)], ArcGIS Dashboards and other applications. Generates web map services specific to business solutions with map service, feature service, print service, geocoding service, and/or geoprocessing service requirements. Regularly processes, converts, transforms, and loads data, geospatial data, vector and raster datasets for distributed access, and conducts geospatial analysis using ArcGIS software and a combination of tools. Provides application support for web maps, dashboards, and analytic solutions, which may include issue resolution, training, and/or issue escalation. Reads, interprets, and validates information from Construction and As Built Plans provided by surveyors and engineers to integrate them into The Town's systems. Configures and uses apps for field data collection with different GPS equipment: FieldMaps, Survey123, Collector, and others. Provides training to other Town staff regarding the use of GIS applications and software, data security and data management. Also, transfer knowledge and mentoring to team members. Communicate effectively to senior, managerial, and technical levels and clearly present technical approaches related to resolving business issues with technology. Experience in automating tasks writing Python code. Creates SQL queries, SQL Spatial Views,expression languages (ex. Arcade), and data models to establish automation and/or integration with business applications. Experience using graphical programming like ArcGIS ModelBuilder, QGIS Graphical Modeler, FME Workbench and others. Produces appealing cartographic and analytics products as requested. Experience using ESRI ArcGIS software and extensions with a strong working knowledge of Traverses, Conversion Tools, ArcSDE, and database integration. Prepares written and oral reports on programs, analyses, and studies, as needed. Maintains familiarity with line-of-business software used and supported by the organization and provides integrations as needed (Ex. Tyler Technologies, CityWorks, and others). Follows standards of data quality and integrity requirements while evaluating, editing, and processing data. Occasionally assists on designing, developing, maintaining, supporting, and administering Town-wide Enterprise GIS architecture. Provides explanation of technical matters to individuals with little or no background in the area under discussion. All other duties as assigned. ADDITIONAL QUALIFICATIONS Preferred: Experience using Tyler Technologies and CityWorks. License or Certification: Geographic Information System Professional (GISP) Certification preferred. Physical Demands: The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear. Must be able to walk, stand, stretch, bend, twist, stoop, and kneel. Frequently required to lift and/or move up to 30 pounds. Work Environment: The work environment characteristics described here are representative of those that an employee encounters while performing the essential function of this job Regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear. Must be able to walk, stand, stretch, bend, twist, stoop, and kneel. Frequently required to lift and/or move up to 30 pounds. The salary listed on this job posting is the starting salary range; the amount offered will depend upon qualifications. The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description. The Town of Prosper, Texas is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act the Town will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with Human Resources and/or the Town Manager. PROSPER'S PURPOSE - PROSPER IS A PLACE WHERE EVERYONE MATTERS
Mar 13, 2024
Full Time
JOB SUMMARY The Town of Prosper is currently seeking qualified and dedicated individual for the position of: GIS Analyst-II. Hiring Salary Range: $66,691.30 - $78,460.36 Retirement Benefits (TMRS), 2-to-1 Match Medical, Dental, and Vision Benefits Flex Scheduling Opportunities Tuition Reimbursement Wellness Benefits Training & Continuing Education Opportunities Qualifications: Bachelor's Degree from an accredited college or university in Geographic Information Systems (GIS), Geography, Computer Science, Data Analytics, STEM, or related field. Two (2) to Five (5) years of experience as a GIS Technician, GIS Analyst or similar position. Documented experience using ArcGIS products, SQL, Python, and Microsoft Office. Must be able to obtain Criminal Justice Information Services (CJIS) certification within 60 days of hire. This position is in the Information Technology Department with the Town of Prosper, Texas, and is under the general direction of the Data and GIS Manager. The GIS Analyst II oversees a variety of databases, functions, and data; works within an enterprise GIS environment to develop, maintain, and provide support for web mapping applications; manage GPS data for Town development, and conducts geospatial analysis using the ArcGIS suite. Has ability to develop complex web mapping and analytic products using programming, templates, and APIs and write complex queries and scripts designed to automate processes and integrate with business data. Provides documentation and training for the use of GIS products. As a fully trained practitioner, the GIS Analyst II provides administrative support, functions independently, and prioritizes core GIS department functions to ensure service level agreements are met, delivering excellent customer service organization-wide while supporting the implementation of spatial infrastructure and promoting GIS use throughout the organization as part of the Data and GIS team. This position does not currently exercise supervision of direct reports. EXAMPLES OF DUTIES Duties and responsibilities include, but are not limited to, the following: Conducts data gathering and analysis and creates products that help the town decipher data significance for intelligent decision-making. Experience using ArcGIS Pro, and server ArcGIS products with a strong working knowledge of customization, SQL scripting, SQL Server, and database integration. Experience with editing tools, topology rules, geocoding, and geoprocessing tools within the ArcGIS platform. Creates, monitors, and maintains Data and GIS systems, ArcGIS Online (AGO), ArcGIS Enterprise (Portal), configurable applications [Web App Builder (WAB), Experience Builder (ExB)], ArcGIS Dashboards and other applications. Generates web map services specific to business solutions with map service, feature service, print service, geocoding service, and/or geoprocessing service requirements. Regularly processes, converts, transforms, and loads data, geospatial data, vector and raster datasets for distributed access, and conducts geospatial analysis using ArcGIS software and a combination of tools. Provides application support for web maps, dashboards, and analytic solutions, which may include issue resolution, training, and/or issue escalation. Reads, interprets, and validates information from Construction and As Built Plans provided by surveyors and engineers to integrate them into The Town's systems. Configures and uses apps for field data collection with different GPS equipment: FieldMaps, Survey123, Collector, and others. Provides training to other Town staff regarding the use of GIS applications and software, data security and data management. Also, transfer knowledge and mentoring to team members. Communicate effectively to senior, managerial, and technical levels and clearly present technical approaches related to resolving business issues with technology. Experience in automating tasks writing Python code. Creates SQL queries, SQL Spatial Views,expression languages (ex. Arcade), and data models to establish automation and/or integration with business applications. Experience using graphical programming like ArcGIS ModelBuilder, QGIS Graphical Modeler, FME Workbench and others. Produces appealing cartographic and analytics products as requested. Experience using ESRI ArcGIS software and extensions with a strong working knowledge of Traverses, Conversion Tools, ArcSDE, and database integration. Prepares written and oral reports on programs, analyses, and studies, as needed. Maintains familiarity with line-of-business software used and supported by the organization and provides integrations as needed (Ex. Tyler Technologies, CityWorks, and others). Follows standards of data quality and integrity requirements while evaluating, editing, and processing data. Occasionally assists on designing, developing, maintaining, supporting, and administering Town-wide Enterprise GIS architecture. Provides explanation of technical matters to individuals with little or no background in the area under discussion. All other duties as assigned. ADDITIONAL QUALIFICATIONS Preferred: Experience using Tyler Technologies and CityWorks. License or Certification: Geographic Information System Professional (GISP) Certification preferred. Physical Demands: The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear. Must be able to walk, stand, stretch, bend, twist, stoop, and kneel. Frequently required to lift and/or move up to 30 pounds. Work Environment: The work environment characteristics described here are representative of those that an employee encounters while performing the essential function of this job Regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear. Must be able to walk, stand, stretch, bend, twist, stoop, and kneel. Frequently required to lift and/or move up to 30 pounds. The salary listed on this job posting is the starting salary range; the amount offered will depend upon qualifications. The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description. The Town of Prosper, Texas is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act the Town will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with Human Resources and/or the Town Manager. PROSPER'S PURPOSE - PROSPER IS A PLACE WHERE EVERYONE MATTERS
Introduction This examination is being given to fill one vacancy in the Assessor-Recorder-County Clerk's Office and to establish an eligible list to fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. Pre-Employment Drug Screening and Background : Potential new hires into this classification are required to successfully pass a pre-employment drug screen and a background investigation as a condition of employment. Final appointment cannot be made unless the eligible has passed the drug screen and successfully completed the background process. The County pays for the initial drug screen. The following incentives and bonuses may be available for eligible new hires . Incentives and bonuses are subject to approval by Human Resources: Vacation Accrual Rate : San Joaquin County vacation accrual rate consistent with the candidate's total years of public service. Sick Leave : Candidates leaving other employment may receive credit for actual non-reimbursable sick leave hours (up to 160 hours) from their last agency. Hours shall be subject to San Joaquin County's minimum sick leave cash out provisions. New Hire Retention Bonus : $2,000 upon completion of first year equivalent employment (2,080 hours) $1,000 upon completion of third year equivalent employment (6,240 hours) $3,000 upon completion of sixth year equivalent employment (12,480 hours) NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Provides advanced, specialized and complex professional duties support in the analysis, evaluation, design, programming, development, testing, implementation, documentation and maintenance of large and complex geographic information systems and applications across multiple platforms and technologies. Serves as resource and provides highly specialized support to maintain existing systems; assesses, reviews and conducts research on system operational problems and functionality; provides technical solutions to client on alternative information technology solutions. Provides highly complex support on geographic information systems applications development projects; analyzes business and functional requirements for new or enhanced applications; meets with users and management staff to ensure complete understanding of department requirements; analyzes current manual or computerized processes; analyzes inter-relationship between new tasks and existing applications; researches internal and external available resources; develops and presents cost-benefit analyses; performs quality assurance duties; makes recommendations on applications solutions. Evaluates and tests new or enhanced applications; installs or upgrades application software and hardware; troubleshoots hardware, software and database related problems; performs applications testing and documentation duties. Performs complex geographic information systems, network and applications programming duties; ensures data integrity and program structure and reliability are maintained. Performs a variety of complex analytical duties in planning, developing, installing, implementing, integrating, testing and evaluating geographic information systems networks; installs, configures and manages servers; evaluates network protocols, hardware and software to determine their applicability to geographic information system network needs; evaluates new applications to determine integration with current networks and systems; develops and coordinates the installation and maintenance of computers, circuits, data communications equipment, printers and other peripheral equipment. Investigates, analyzes and resolves complex network-related problems; resolves compatibility problems; troubleshoots network failures, router problems and telecommunications problems; recommends and implements changes and improvements. Monitors network security and performance; identifies unauthorized access and potential security risks; implements and administers security strategies; measures volume and performance of network traffic; identifies utilization and performance issues; recommends improvements to security and network performance. Plans, designs and implements relational databases; develops standards and strategies for maintaining database security; develops methodologies for importing and exporting GIS database information to and from external agencies and County departments. Writes documentation on new and enhanced geographic information system, network and applications including detailed description and functional capabilities; prepares and updates user materials and procedures manuals; creates technical documentation and instructional materials to assist clients in the use of system applications Supervises subordinate staff, including one or more professional GIS Analysts; plans, directs and coordinates staff work plans, projects and assignments; motivates, monitors and evaluates staff performance; reviews checks work products; arranges, coordinates and/or provides staff training; coordinates and recommends the selection of new staff as needed. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of geographic information systems technology. MINIMUM QUALIFICATIONS Note : Incumbents who, at the time that Classification Study #01-22 is adopted by the Board of Supervisors, occupy full-time Civil Service positions reclassified to this class by the study, shall be deemed to meet the requirements listed below. Either I Experience : Two years as a Senior Geographic Information Systems Analyst in San Joaquin County . Or II Education : Graduation from an accredited four-year college or university with major course work in geography, geographic information systems, computer science, information systems, economics, engineering, architecture, environmental science, mathematics, business administration, or a related field. Experience : Five years of increasingly responsible professional analytical computer and related systems work in a geographic information systems environment. Substitution #1 : Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for part or all of the required education. A list of approved certificates and/or courses shall be maintained within the Human Resources Department. Substitution #2 : Additional qualifying experience may substitute for the above-required education on a year-for-year basis to a maximum of two years. KNOWLEDGE Operations, services and activities of geographic information systems programs; operational characteristics and capabilities of specialized geographic information systems hardware and software; geographic information system standards and conventions; advanced principles and practices of applications development, programming and installation; advanced principles and practices of computer science and information systems; advanced methods and techniques of installing, configuring, troubleshooting and administering systems, network, applications, and databases; principles and practices of system security and client access to assigned applications; methods and techniques of using application design and development tools; operational characteristics of multiple operating system environments; a variety of complex application programming languages; operational characteristics of a variety of computer systems, networks and associated hardware, software, databases and related components; principles and practices of quality assurance; principles and practices of network and server administration; principles and practices of database maintenance and administration; relational database concepts; cartographic, drafting, demographic and statistical methods and standards; aerial photograph analysis concepts; methods and techniques of conducting research; methods and techniques of developing technical and training documentation; principles and practices of customer service; principles and practices of supervision and personnel administration; pertinent Federal, State and local codes, laws and regulations. ABILITY Provide advanced level support in the design, development and maintenance of geographic information systems, networks and applications; independently perform complex network and application design analysis and programming duties; analyze and resolve complex system, network and application problems using logical and methodical processes; design, implement, maintain and administer relational database management systems; convert and manipulate data; recommend, install, troubleshoot and upgrade systems, networks and applications; perform complex network and server administration duties; design training materials and conduct training programs; assess and analyze department technology resources and needs; design software to meet client needs; create and develop technical and training manuals or documentation; create maps and charts from multiple layers of data; supervise the work of subordinate staff, including GIS professionals; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent use of data input devices; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving; Lifting -Frequently 5-30 pounds; occasionally 70 pounds or less; Vision -Constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision; Dexterity -Frequent repetitive motion; frequent writing; frequent grasping, holding, reaching; Hearing/Talking -Frequent talking/hearing in person and on the telephone; Emotional/Psychological -Frequent decision-making and concentration; frequent public contact; occasional working alone, working nights and traveling; Environmental -Frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $24,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam : If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out : A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. OnlineWritten Exams : Written exams may be administered online. Candidates will be notified of the examination date and will be responsible to complete the written exam within a given period of time (typically within five calendar days). Candidates are required to read the Online Exam Guide for Test Takers prior to taking an online written exam. The link to the guide is here: Online Exam Guide For Test Takers PLEASE NOTE: Online exams must be completed in one sitting and can only be taken once Candidates will have access to an online exam within the allotted time only A steady internet connection is highly recommended The allotted time will still continue if a candidate closes the window or gets disconnected Once the allotted time expires, access to the exam will be unavailable Microsoft is no longer supporting Internet Explorer . Therefore, it is recommended that candidates do not use Internet Explorer to complete online written exams. Candidates that do not have access to a computer can contact the Human Resources office at (209)468-3370 for information on accommodations. Testing Accommodation : Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration.Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists : Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral :Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank :The top rank orranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When fillingnine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five : The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Physical Exam :Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam : Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives :Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility :If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For currentemployment opportunitiesplease callour 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Introduction This examination is being given to fill one vacancy in the Assessor-Recorder-County Clerk's Office and to establish an eligible list to fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. Pre-Employment Drug Screening and Background : Potential new hires into this classification are required to successfully pass a pre-employment drug screen and a background investigation as a condition of employment. Final appointment cannot be made unless the eligible has passed the drug screen and successfully completed the background process. The County pays for the initial drug screen. The following incentives and bonuses may be available for eligible new hires . Incentives and bonuses are subject to approval by Human Resources: Vacation Accrual Rate : San Joaquin County vacation accrual rate consistent with the candidate's total years of public service. Sick Leave : Candidates leaving other employment may receive credit for actual non-reimbursable sick leave hours (up to 160 hours) from their last agency. Hours shall be subject to San Joaquin County's minimum sick leave cash out provisions. New Hire Retention Bonus : $2,000 upon completion of first year equivalent employment (2,080 hours) $1,000 upon completion of third year equivalent employment (6,240 hours) $3,000 upon completion of sixth year equivalent employment (12,480 hours) NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Provides advanced, specialized and complex professional duties support in the analysis, evaluation, design, programming, development, testing, implementation, documentation and maintenance of large and complex geographic information systems and applications across multiple platforms and technologies. Serves as resource and provides highly specialized support to maintain existing systems; assesses, reviews and conducts research on system operational problems and functionality; provides technical solutions to client on alternative information technology solutions. Provides highly complex support on geographic information systems applications development projects; analyzes business and functional requirements for new or enhanced applications; meets with users and management staff to ensure complete understanding of department requirements; analyzes current manual or computerized processes; analyzes inter-relationship between new tasks and existing applications; researches internal and external available resources; develops and presents cost-benefit analyses; performs quality assurance duties; makes recommendations on applications solutions. Evaluates and tests new or enhanced applications; installs or upgrades application software and hardware; troubleshoots hardware, software and database related problems; performs applications testing and documentation duties. Performs complex geographic information systems, network and applications programming duties; ensures data integrity and program structure and reliability are maintained. Performs a variety of complex analytical duties in planning, developing, installing, implementing, integrating, testing and evaluating geographic information systems networks; installs, configures and manages servers; evaluates network protocols, hardware and software to determine their applicability to geographic information system network needs; evaluates new applications to determine integration with current networks and systems; develops and coordinates the installation and maintenance of computers, circuits, data communications equipment, printers and other peripheral equipment. Investigates, analyzes and resolves complex network-related problems; resolves compatibility problems; troubleshoots network failures, router problems and telecommunications problems; recommends and implements changes and improvements. Monitors network security and performance; identifies unauthorized access and potential security risks; implements and administers security strategies; measures volume and performance of network traffic; identifies utilization and performance issues; recommends improvements to security and network performance. Plans, designs and implements relational databases; develops standards and strategies for maintaining database security; develops methodologies for importing and exporting GIS database information to and from external agencies and County departments. Writes documentation on new and enhanced geographic information system, network and applications including detailed description and functional capabilities; prepares and updates user materials and procedures manuals; creates technical documentation and instructional materials to assist clients in the use of system applications Supervises subordinate staff, including one or more professional GIS Analysts; plans, directs and coordinates staff work plans, projects and assignments; motivates, monitors and evaluates staff performance; reviews checks work products; arranges, coordinates and/or provides staff training; coordinates and recommends the selection of new staff as needed. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of geographic information systems technology. MINIMUM QUALIFICATIONS Note : Incumbents who, at the time that Classification Study #01-22 is adopted by the Board of Supervisors, occupy full-time Civil Service positions reclassified to this class by the study, shall be deemed to meet the requirements listed below. Either I Experience : Two years as a Senior Geographic Information Systems Analyst in San Joaquin County . Or II Education : Graduation from an accredited four-year college or university with major course work in geography, geographic information systems, computer science, information systems, economics, engineering, architecture, environmental science, mathematics, business administration, or a related field. Experience : Five years of increasingly responsible professional analytical computer and related systems work in a geographic information systems environment. Substitution #1 : Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for part or all of the required education. A list of approved certificates and/or courses shall be maintained within the Human Resources Department. Substitution #2 : Additional qualifying experience may substitute for the above-required education on a year-for-year basis to a maximum of two years. KNOWLEDGE Operations, services and activities of geographic information systems programs; operational characteristics and capabilities of specialized geographic information systems hardware and software; geographic information system standards and conventions; advanced principles and practices of applications development, programming and installation; advanced principles and practices of computer science and information systems; advanced methods and techniques of installing, configuring, troubleshooting and administering systems, network, applications, and databases; principles and practices of system security and client access to assigned applications; methods and techniques of using application design and development tools; operational characteristics of multiple operating system environments; a variety of complex application programming languages; operational characteristics of a variety of computer systems, networks and associated hardware, software, databases and related components; principles and practices of quality assurance; principles and practices of network and server administration; principles and practices of database maintenance and administration; relational database concepts; cartographic, drafting, demographic and statistical methods and standards; aerial photograph analysis concepts; methods and techniques of conducting research; methods and techniques of developing technical and training documentation; principles and practices of customer service; principles and practices of supervision and personnel administration; pertinent Federal, State and local codes, laws and regulations. ABILITY Provide advanced level support in the design, development and maintenance of geographic information systems, networks and applications; independently perform complex network and application design analysis and programming duties; analyze and resolve complex system, network and application problems using logical and methodical processes; design, implement, maintain and administer relational database management systems; convert and manipulate data; recommend, install, troubleshoot and upgrade systems, networks and applications; perform complex network and server administration duties; design training materials and conduct training programs; assess and analyze department technology resources and needs; design software to meet client needs; create and develop technical and training manuals or documentation; create maps and charts from multiple layers of data; supervise the work of subordinate staff, including GIS professionals; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent use of data input devices; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving; Lifting -Frequently 5-30 pounds; occasionally 70 pounds or less; Vision -Constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision; Dexterity -Frequent repetitive motion; frequent writing; frequent grasping, holding, reaching; Hearing/Talking -Frequent talking/hearing in person and on the telephone; Emotional/Psychological -Frequent decision-making and concentration; frequent public contact; occasional working alone, working nights and traveling; Environmental -Frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $24,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam : If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out : A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. OnlineWritten Exams : Written exams may be administered online. Candidates will be notified of the examination date and will be responsible to complete the written exam within a given period of time (typically within five calendar days). Candidates are required to read the Online Exam Guide for Test Takers prior to taking an online written exam. The link to the guide is here: Online Exam Guide For Test Takers PLEASE NOTE: Online exams must be completed in one sitting and can only be taken once Candidates will have access to an online exam within the allotted time only A steady internet connection is highly recommended The allotted time will still continue if a candidate closes the window or gets disconnected Once the allotted time expires, access to the exam will be unavailable Microsoft is no longer supporting Internet Explorer . Therefore, it is recommended that candidates do not use Internet Explorer to complete online written exams. Candidates that do not have access to a computer can contact the Human Resources office at (209)468-3370 for information on accommodations. Testing Accommodation : Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration.Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists : Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral :Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank :The top rank orranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When fillingnine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five : The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Physical Exam :Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam : Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives :Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility :If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For currentemployment opportunitiesplease callour 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Continuous
Description YOUR FUTURE STARTS HERE! Join the Information Technology Department as a SENIOR IT ANALYST . This posting will be Open Until Filled. For first consideration, the application cut-off date is February 19th, 2024. RECRUITMENT BROCHURE Are you ready to take your IT career to new heights? Help our team create success in fostering strong connections with partners inside and outside of the Information Technology Department, ensuring an exceptional customer service experience for all stakeholders! The current vacancy resides in the Network Infrastructure division. The successful candidate will have an advanced background in a variety of disciplines including data center, network, telecommunications, and radio systems while possessing strong leadership skills and an ability to ensure success in the team's daily operations, internal projects, external project support, security enhancements and long-term planning in support of City goals. The position performs professional work related to servers, virtualization, server-based computing, storage, backups, DHCP, DNS, authentication, campus network, wireless network, security, telecommunications, physical security and radio systems. This dynamic position plays a significant role in troubleshooting complex issues, system design, project management, resource planning, strategic planning, procurement, budgeting and other key IT infrastructure initiatives. The City of Roseville is committed to a diverse workforce. We are engaged in understanding the needs and backgrounds of our colleagues and those we serve. Our organization is unified in this commitment, as we believe this produces the best results for our community. What the City of Roseville Offers: $7,887 - $10,570/month salary Opportunities to Learn and Promote Competitive vacation and sick leave programs 10 paid holidays and 2 floating holidays annually Up to 100 hours of management leave in addition to vacation time Bilingual pay opportunity Health and welfare benefits, with City contributions of up to $2,265 per month And much more! The normal work schedule is Monday through Friday, 8 a.m. - 5 p.m.; a flex schedule may be available. Candidates may be eligible for a hybrid work schedule with supervisor approval and must be able to report to the City of Roseville worksites when required. The employment list that will be established from this recruitment may be utilized to fill future regular, limited-term, and temporary vacancies. The current vacancy is regular, full-time, and benefitted. Examples of Duties For a complete and detailed job description, click HERE . Minimum Qualifications Experience and Training Experience: Two years of responsible experience performing duties similar to that of an Information Technology Analyst II , within the respective functional area(s), with the City of Roseville. AND Training: A Bachelor’s degree from an accredited college or university, preferably with major course work in computer science, information systems or a related field. AND License or Certificate: Possession of a valid California driver’s license by date of appointment. Supplemental Information ADDITIONAL INFORMATION: Detailed information on the City of Roseville recruitment practices can be reviewed on the Frequently Asked Questions page. The City of Roseville defines “accredited college or university” as an institution of higher learning and must be listed on the United States Department of Education Database of Accredited Post-Secondary Institutions and Programs website http://ope.ed.gov/accreditation . Credits earned from colleges, universities, and institutions listed as accredited institutions on this website will be considered as part of the educational component of the minimum qualifications for a classification. The following options apply to the evaluation of college degrees from countries outside the United States: Educational background from a foreign country may be evaluated by an accredited United States college or university listed on the U.S. Department of Education Database of Accredited Post-Secondary Institutions and Programs website. Verification of degree equivalency may be obtained from organizations that provide foreign education credential evaluation services. The City of Roseville will accept verification from any of the listed member agencies found at www.naces.org or www.aice-eval.org . A copy of the foreign credential evaluation verification can be attached to the employment application. If you are offered a position with the City of Roseville, as a part of the pre-employment steps, applicants must provide a foreign degree credential equivalency certificate from an approved member agency above. Applicants who do not provide verification will be eliminated from further consideration. SELECTION PROCESS All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination. The applicant’s experience and education will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the Employment List. Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check, and depending on the position applied for, a pre-employment medical exam, drug and alcohol screening test, credit check, license and/or education verification, psychological examination, and/or an extensive Police Department background check process. THE CITY OF ROSEVILLE IS AN EQUAL-OPPORTUNITY EMPLOYER. IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS. MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION. EMPLOYEE BENEFITS: The City of Roseville offers competitive benefits packages to full-time employees. Regular part-time employees receive benefits on a pro-rated basis. For more information regarding the City's benefits, visit our website here . Benefits currently include: Health, dental, and vision insurance benefits Cafeteria plan, plus City paid Flex credit Life insurance (City paid and optional supplemental employee paid) Flexible spending accounts for dependent and health/medical costs Employee assistance plan Retirement savings plan Deferred compensation plan(s) Short-term and Long-term Disability employee paid plans Educational reimbursement Vacation leave, sick leave, personal/management leaves Holiday pay (plus two floating holidays annually) Bilingual pay Longevity pay GENERAL BENEFITS : A majority of the employee benefits are similar for all City employees. There are benefits that differ depending on which bargaining unit the job classification is assigned. Exact benefits information can be found by visiting the Benefits webpage and selecting the specific bargaining unit group. TEMPORARY POSITIONS: Most benefits do not apply to the City's temporary positions. Temporary employees that work 1,500 hours annually may elect medical insurance. Temporary employees contribute to a retirement plan depending on the status of total hours worked annually. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Description YOUR FUTURE STARTS HERE! Join the Information Technology Department as a SENIOR IT ANALYST . This posting will be Open Until Filled. For first consideration, the application cut-off date is February 19th, 2024. RECRUITMENT BROCHURE Are you ready to take your IT career to new heights? Help our team create success in fostering strong connections with partners inside and outside of the Information Technology Department, ensuring an exceptional customer service experience for all stakeholders! The current vacancy resides in the Network Infrastructure division. The successful candidate will have an advanced background in a variety of disciplines including data center, network, telecommunications, and radio systems while possessing strong leadership skills and an ability to ensure success in the team's daily operations, internal projects, external project support, security enhancements and long-term planning in support of City goals. The position performs professional work related to servers, virtualization, server-based computing, storage, backups, DHCP, DNS, authentication, campus network, wireless network, security, telecommunications, physical security and radio systems. This dynamic position plays a significant role in troubleshooting complex issues, system design, project management, resource planning, strategic planning, procurement, budgeting and other key IT infrastructure initiatives. The City of Roseville is committed to a diverse workforce. We are engaged in understanding the needs and backgrounds of our colleagues and those we serve. Our organization is unified in this commitment, as we believe this produces the best results for our community. What the City of Roseville Offers: $7,887 - $10,570/month salary Opportunities to Learn and Promote Competitive vacation and sick leave programs 10 paid holidays and 2 floating holidays annually Up to 100 hours of management leave in addition to vacation time Bilingual pay opportunity Health and welfare benefits, with City contributions of up to $2,265 per month And much more! The normal work schedule is Monday through Friday, 8 a.m. - 5 p.m.; a flex schedule may be available. Candidates may be eligible for a hybrid work schedule with supervisor approval and must be able to report to the City of Roseville worksites when required. The employment list that will be established from this recruitment may be utilized to fill future regular, limited-term, and temporary vacancies. The current vacancy is regular, full-time, and benefitted. Examples of Duties For a complete and detailed job description, click HERE . Minimum Qualifications Experience and Training Experience: Two years of responsible experience performing duties similar to that of an Information Technology Analyst II , within the respective functional area(s), with the City of Roseville. AND Training: A Bachelor’s degree from an accredited college or university, preferably with major course work in computer science, information systems or a related field. AND License or Certificate: Possession of a valid California driver’s license by date of appointment. Supplemental Information ADDITIONAL INFORMATION: Detailed information on the City of Roseville recruitment practices can be reviewed on the Frequently Asked Questions page. The City of Roseville defines “accredited college or university” as an institution of higher learning and must be listed on the United States Department of Education Database of Accredited Post-Secondary Institutions and Programs website http://ope.ed.gov/accreditation . Credits earned from colleges, universities, and institutions listed as accredited institutions on this website will be considered as part of the educational component of the minimum qualifications for a classification. The following options apply to the evaluation of college degrees from countries outside the United States: Educational background from a foreign country may be evaluated by an accredited United States college or university listed on the U.S. Department of Education Database of Accredited Post-Secondary Institutions and Programs website. Verification of degree equivalency may be obtained from organizations that provide foreign education credential evaluation services. The City of Roseville will accept verification from any of the listed member agencies found at www.naces.org or www.aice-eval.org . A copy of the foreign credential evaluation verification can be attached to the employment application. If you are offered a position with the City of Roseville, as a part of the pre-employment steps, applicants must provide a foreign degree credential equivalency certificate from an approved member agency above. Applicants who do not provide verification will be eliminated from further consideration. SELECTION PROCESS All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination. The applicant’s experience and education will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the Employment List. Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check, and depending on the position applied for, a pre-employment medical exam, drug and alcohol screening test, credit check, license and/or education verification, psychological examination, and/or an extensive Police Department background check process. THE CITY OF ROSEVILLE IS AN EQUAL-OPPORTUNITY EMPLOYER. IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS. MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION. EMPLOYEE BENEFITS: The City of Roseville offers competitive benefits packages to full-time employees. Regular part-time employees receive benefits on a pro-rated basis. For more information regarding the City's benefits, visit our website here . Benefits currently include: Health, dental, and vision insurance benefits Cafeteria plan, plus City paid Flex credit Life insurance (City paid and optional supplemental employee paid) Flexible spending accounts for dependent and health/medical costs Employee assistance plan Retirement savings plan Deferred compensation plan(s) Short-term and Long-term Disability employee paid plans Educational reimbursement Vacation leave, sick leave, personal/management leaves Holiday pay (plus two floating holidays annually) Bilingual pay Longevity pay GENERAL BENEFITS : A majority of the employee benefits are similar for all City employees. There are benefits that differ depending on which bargaining unit the job classification is assigned. Exact benefits information can be found by visiting the Benefits webpage and selecting the specific bargaining unit group. TEMPORARY POSITIONS: Most benefits do not apply to the City's temporary positions. Temporary employees that work 1,500 hours annually may elect medical insurance. Temporary employees contribute to a retirement plan depending on the status of total hours worked annually. Closing Date/Time: Continuous
Monterey County Human Resources
Salinas, California, United States
Position Description Open Until Filled Priority Screening Date: Friday, April 29, 2022 Exam: 22/20B25/03ND All application materials must be received by the priority screening date for a guaranteed review. Applications received after this date will be considered on an as needed basis until the position is filled. THE POSITION: The Auditor-Controller’s Office seeks applicants able to direct, oversee, organize, and perform highly complex professional accounting and financial functions of the County’s fiscal operations in the Property Tax Section of the Disbursements Division; research, interpret, communicate, and implement legal requirements and policies to ensure compliance; and supervise professional and/or technical staff. This classification may serve as a divisional leader in the absence of the Chief Deputy Auditor-Controller, as a County subject-matter-expert, and perform other related work as required. The current vacancies are in General Accounting. THE DEPARTMENT: The Auditor-Controller is an elected official who provides the County of Monterey with financial leadership and expert advice on a wide range of fiscal matters and advocates financial integrity and accountability in all County business practices. The department consists of five divisions: Administration, Systems, General Accounting, Internal Audit, and Disbursements (Accounts Payable, Payroll, and Property Tax). The Eligible List established by this recruitment process may be used to fill current and future vacancies on a regular full-time, part-time, or temporary basis County-wide. Examples of Duties Examples of duties : Oversees the preparation of financial schedules, analysis, documentation, and a variety of complex accounting, auditing, and financial reports that may include property tax calculations, sales and use tax, audit work papers, property tax, and/or other technical reports. Performs a variety of other complex accounting and/or auditing and financial analysis, operations, issue resolutions, and monitoring to include allocation of property tax administrative costs to cities and other agencies. Supervises professional and/or technical accounting staff to include assigning, directing, training, and reviewing subordinates’ work for accuracy, completeness, and compliance with established requirements; manages work performance; and recommends transfers, reassignment, and discipline. Plans, develops, coordinates, and implements fiscal management policies, goals, objectives, procedures, standards, and programs with the management team. Reviews, analyzes, researches, interprets, and communicates legislation to ensure compliance with laws, rules, and regulations that fiscally impact the County, departmental programs, and/or the community at large. Establishes and maintains positive working relationships with departmental management and staff, other County departments, external agencies, community-based companies, vendors, and State and Federal program representatives. Examples of Experience/Education/Training THE SUCCESSFUL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills, and abilities: Thorough knowledge of: Principles and methods of public finance administration, particularly in the areas of accounting operations, budgeting preparation and management; fiscal control auditing, cost accounting, financial reporting, forecasting, financial analysis, general accounting, business, and personnel accounting, internal/external financial and operations auditing, property tax apportionment and accounting Property Tax Administration and operations Accounting and payroll principles, practices, standards, and methods Professional report writing techniques Principles and practices of supervision, including work planning, scheduling, reviewing, evaluating, training, and corrective action. Working knowledge of: Research and assessment techniques Quantitative analysis and business statistical methods and techniques Related computer technology systems, hardware, and applicable software application and operations Governmental accounting and budgetary principles, and operational practices. Skill and Ability to: Plan, organize, direct, and coordinate fiscal and accounting activities to support County operations Develop or revise accounting systems, processes, and activities to meet changing needs Develop, implement, and administer automated data gathering, processing, and reporting systems Present technical and financial information and reports Communicate effectively both orally and in writing Represents the County in the specialized subject or area Select, supervise, assign work, train, and evaluate the performance of professional and technical staff Properly interpret, determine, and apply appropriate laws, regulations, policies, and collective bargaining agreements to county operations Make accurate, complex computations Meet schedules and timelines Operate standard office equipment including a computer and associated software Provide excellent and courteous customer service and establish and maintain effective working relationships. The knowledge, skills, and abilities listed above may be acquired through various types of experience, education, or training. Typical ways to acquire the required knowledge, skills, and abilities are listed below: Education Equivalent to a bachelor’s degree in Accounting, Public or Business Administration, Economics, Finance or a closely related field with course work in Accounting, Finance, and Business Administration. Experience Five (5) years of experience performing professional-level accounting/auditing duties with a CPA firm, public or private agency or two (2) years of experience at a level equivalent to an Auditor-Controller Analyst I in Monterey County. Additional Information CONDITIONS OF EMPLOYMENT: The required conditions of employment include, but are not limited to the following: Successfully complete a background check to include fingerprinting and a credit check. BENEFITS : Monterey County offers an excellent benefits package. To view the "X" Unit Benefit Summary please visit our website: https://www.co.monterey.ca.us/home/showdocument?id=62270 This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. NOTES: As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary. APPLICATION & SELECTION PROCEDURES Apply On-line at http://agency.governmentjobs.com/montereycounty Hard copy applications may be obtained from and submitted during normal business hours, Monday - Friday, 8:00 AM - 5:00 PM by contacting : Monterey County Auditor-Controller’s Office Attn: Nairi Davis, Senior Personnel Analyst 168 W. Alisal Street, 3rd Floor, Salinas, CA 93901 Email: davisn@co.monterey.ca.us Phone: (831) 755-5092 The selection process is tentative, and applicants will be notified if changes are made. To assess applicants’ possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive selection process includes the submittal of required application materials. A complete application packet will include: A completed County of Monterey Employment Application Responses to all the Supplemental Questions All application materials must be received by the priority screening date of Friday, April 29, 2022 , for a guaranteed review. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. EQUAL OPPORTUNITY AND REASONABLE ACCOMMODATION Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Nairi Davis at (831) 755-5092 or email davisn@co.monterey.ca.us http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet
Mar 05, 2024
Full Time
Position Description Open Until Filled Priority Screening Date: Friday, April 29, 2022 Exam: 22/20B25/03ND All application materials must be received by the priority screening date for a guaranteed review. Applications received after this date will be considered on an as needed basis until the position is filled. THE POSITION: The Auditor-Controller’s Office seeks applicants able to direct, oversee, organize, and perform highly complex professional accounting and financial functions of the County’s fiscal operations in the Property Tax Section of the Disbursements Division; research, interpret, communicate, and implement legal requirements and policies to ensure compliance; and supervise professional and/or technical staff. This classification may serve as a divisional leader in the absence of the Chief Deputy Auditor-Controller, as a County subject-matter-expert, and perform other related work as required. The current vacancies are in General Accounting. THE DEPARTMENT: The Auditor-Controller is an elected official who provides the County of Monterey with financial leadership and expert advice on a wide range of fiscal matters and advocates financial integrity and accountability in all County business practices. The department consists of five divisions: Administration, Systems, General Accounting, Internal Audit, and Disbursements (Accounts Payable, Payroll, and Property Tax). The Eligible List established by this recruitment process may be used to fill current and future vacancies on a regular full-time, part-time, or temporary basis County-wide. Examples of Duties Examples of duties : Oversees the preparation of financial schedules, analysis, documentation, and a variety of complex accounting, auditing, and financial reports that may include property tax calculations, sales and use tax, audit work papers, property tax, and/or other technical reports. Performs a variety of other complex accounting and/or auditing and financial analysis, operations, issue resolutions, and monitoring to include allocation of property tax administrative costs to cities and other agencies. Supervises professional and/or technical accounting staff to include assigning, directing, training, and reviewing subordinates’ work for accuracy, completeness, and compliance with established requirements; manages work performance; and recommends transfers, reassignment, and discipline. Plans, develops, coordinates, and implements fiscal management policies, goals, objectives, procedures, standards, and programs with the management team. Reviews, analyzes, researches, interprets, and communicates legislation to ensure compliance with laws, rules, and regulations that fiscally impact the County, departmental programs, and/or the community at large. Establishes and maintains positive working relationships with departmental management and staff, other County departments, external agencies, community-based companies, vendors, and State and Federal program representatives. Examples of Experience/Education/Training THE SUCCESSFUL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills, and abilities: Thorough knowledge of: Principles and methods of public finance administration, particularly in the areas of accounting operations, budgeting preparation and management; fiscal control auditing, cost accounting, financial reporting, forecasting, financial analysis, general accounting, business, and personnel accounting, internal/external financial and operations auditing, property tax apportionment and accounting Property Tax Administration and operations Accounting and payroll principles, practices, standards, and methods Professional report writing techniques Principles and practices of supervision, including work planning, scheduling, reviewing, evaluating, training, and corrective action. Working knowledge of: Research and assessment techniques Quantitative analysis and business statistical methods and techniques Related computer technology systems, hardware, and applicable software application and operations Governmental accounting and budgetary principles, and operational practices. Skill and Ability to: Plan, organize, direct, and coordinate fiscal and accounting activities to support County operations Develop or revise accounting systems, processes, and activities to meet changing needs Develop, implement, and administer automated data gathering, processing, and reporting systems Present technical and financial information and reports Communicate effectively both orally and in writing Represents the County in the specialized subject or area Select, supervise, assign work, train, and evaluate the performance of professional and technical staff Properly interpret, determine, and apply appropriate laws, regulations, policies, and collective bargaining agreements to county operations Make accurate, complex computations Meet schedules and timelines Operate standard office equipment including a computer and associated software Provide excellent and courteous customer service and establish and maintain effective working relationships. The knowledge, skills, and abilities listed above may be acquired through various types of experience, education, or training. Typical ways to acquire the required knowledge, skills, and abilities are listed below: Education Equivalent to a bachelor’s degree in Accounting, Public or Business Administration, Economics, Finance or a closely related field with course work in Accounting, Finance, and Business Administration. Experience Five (5) years of experience performing professional-level accounting/auditing duties with a CPA firm, public or private agency or two (2) years of experience at a level equivalent to an Auditor-Controller Analyst I in Monterey County. Additional Information CONDITIONS OF EMPLOYMENT: The required conditions of employment include, but are not limited to the following: Successfully complete a background check to include fingerprinting and a credit check. BENEFITS : Monterey County offers an excellent benefits package. To view the "X" Unit Benefit Summary please visit our website: https://www.co.monterey.ca.us/home/showdocument?id=62270 This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. NOTES: As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary. APPLICATION & SELECTION PROCEDURES Apply On-line at http://agency.governmentjobs.com/montereycounty Hard copy applications may be obtained from and submitted during normal business hours, Monday - Friday, 8:00 AM - 5:00 PM by contacting : Monterey County Auditor-Controller’s Office Attn: Nairi Davis, Senior Personnel Analyst 168 W. Alisal Street, 3rd Floor, Salinas, CA 93901 Email: davisn@co.monterey.ca.us Phone: (831) 755-5092 The selection process is tentative, and applicants will be notified if changes are made. To assess applicants’ possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive selection process includes the submittal of required application materials. A complete application packet will include: A completed County of Monterey Employment Application Responses to all the Supplemental Questions All application materials must be received by the priority screening date of Friday, April 29, 2022 , for a guaranteed review. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. EQUAL OPPORTUNITY AND REASONABLE ACCOMMODATION Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Nairi Davis at (831) 755-5092 or email davisn@co.monterey.ca.us http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $93,448 - $124,598 Annual Salary Range for Senior IT Analyst: $98,130 - $130,835 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. About this Recruitment The Office of Information Technology is seeking to fill one position at either the IT Analyst II or Senior IT Analyst level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Mar 05, 2024
Full Time
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $93,448 - $124,598 Annual Salary Range for Senior IT Analyst: $98,130 - $130,835 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. About this Recruitment The Office of Information Technology is seeking to fill one position at either the IT Analyst II or Senior IT Analyst level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
CITY OF FRESNO, CA
Fresno, California, United States
Position Description ......DUE TO THE AMOUNT OF SENIOR MANAGEMENT ANALYST POSITIONS AVAILABLE, THIS RECRUITMENT IS OPEN UNTIL FILLED OR UNTIL A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. RECRUITMENT MAY CLOSE AT ANY TIME....... The City of Fresno is currently seeking energetic, hardworking individuals to join our team and achieve our mission of Building a Better Fresno! Under general supervision, Senior Management Analysts perform a variety of professional level research, administrative and analytical duties, and may provide lead direction or supervision of assigned staff; support and assist in the management of business and/or personnel functions within a division or department and provide responsible administrative support. Incumbents are responsible for assigned business management functions in an operating department, including personnel management, organizational analysis and development, budget development and coordination, developing and monitoring operating policies and procedures, and supervision of subordinate clerical, technical, and professional staff. This is an unclassified position in which the incumbent serves at the will of the Department Director. One vacancy exists in the Public Works Department and will report to the Assistant Director. The incumbent will be responsible for overseeing reimbursement and development related agreements, planning and grant activities, including research and writing. The incumbent will assist with administrative duties and budget builds. The current vacancies exist in the Departments of PARCS, Police, Public Works, Capital Development and Planning and Development; however, because the Senior Management Analyst position exists in several departments, the City of Fresno may choose to utilize the applications received through this recruitment for future vacancies. One vacancy exist in the Police Department and will report directly to the Administrator Manager. The incumbent will be responsible for monitoring non-pers budget, preparing monthly budget reports and transfers, processing invoices, assisting with payroll, developing agreements and/or contracts and preparing City Council staff reports. One vacancy exist in the PARCS Department will report directly to the Business Manager. The incumbent will be responsible for the coordination of a variety of time sensitive and critical projects. The incumbent will be responsible for contract compliance, grant writing and administrative reports. One vacancy exists in the Planning and Development Department and will report directly to the Business Manager. This position will assist with keeping accurate financial records, support fiscal policy, and ensure compliance with regulatory framework. One vacancy exists in the Public Works Department and will report to the Assistant Director. The incumbent will be responsible for overseeing reimbursement and development related agreements, planning and grant activities, including research and writing. The incumbent will assist with administrative duties and budget builds. Pay,Benefits, & Work Schedule BENEFITS: UNIT 14 Classification - City of Management Employee Association (CFMEA) HEALTH INSURANCE: The City contributes toward monthly premiums for PPO medical, dental and vision for employee and dependents. FLEXIBLE SPENDING ACCOUNT: IRS 125 Plan for health and dependent care expenses. DEFERRED COMPENSATION: Voluntary 457 plan with Fidelity Investments to increase your retirement savings. City contributes $75 per month. SUPPLEMENTAL SICK- 40 hours per fiscal year. 80 hours lifetime maximum MANAGEMENT LEAVE: 60 hours per fiscal year. BILINGUAL PREMIUM: PAY: $100 per month ANNUAL LEAVE: Accrue 15.55 hours per month with cash out provisions. HOLIDAYS: Ten (10) City-observed annual holidays plus birthday and two (2) personal days. LIFE INSURANCE: Benefit equal to annual salary; premium paid by The City. LONG-TERM DISABILITY: Benefit equal to 66.66% of monthly salary up to $7,500 per month after 30 days of disability; premium paid by The City. HEALTH REIMBURSEMENT ARRANGEMENT: Eligible retirees can use remaining Sick Leave balance at 80% of hourly rate and other leave balances, if applicable, to reimburse medical insurance and qualified medical expenses, tax free. RETIREMENT: City of Fresno Retirement Systems, one of the best funded public systems in the state. Reciprocity with other CA public agencies. Vested in Retirement benefits after 5 years of service. City employees do not participate in Social Security. DROP (Deferred Retirement Option Program): an optional, voluntary program that allows an employee to deposit retirement benefits in a special savings account within the Retirement System while continuing to work for the City of Fresno for up to 10 years. Participation minimum is age 50 and vested. Benefits includes ownership of accumulated funds, compound interest earnings, and alternative distribution options. Additional information regarding the City of Fresno benefits is available at https://www.fresno.gov/personnel/human-resources-support/#tab-1 The Requirements Applicants must meet the minimum qualifications on or before the posted filing deadline. Graduation from an accredited college or university with a Bachelor's Degree in business administration, public administration, or closely related field; -And- Three (3) years of progressively responsible professional personnel, management, or administrative experience or two years of experience equivalent to that gained as a Management Analyst II with the City of Fresno. Additional qualifying experience may be substituted for the education on a year-for-year basis, up to a maximum of two years. Possession of a valid California Driver's License at time of appointment. Candidates considered for hire must provide proof of a valid driver's license and current copy of their driving record and satisfactorily complete a Department of Justice fingerprinting. APPLICANTS MUST ATTACH A COPY OF THEIR BACHELOR'S DEGREE OR COLLEGE TRANSCRIPTS FOR VERIFICATION OF REQUIRED UNITS. Eligible candidates certified for consideration for this position and subsequently selected following a Department interview will be required to successfully complete a Department of Justice fingerprint process prior to employment with the City of Fresno. ADDITIONAL REQUIREMENTS: Eligibles certified to the Police Department for consideration will be required to complete a detailed pre-employment personal history form, followed by a thorough background investigation which will include a polygraph examination or computer voice stress analyzer test before receiving conditional offers of employment. Individuals receiving a conditional offer of employment must successfully complete the Department of Justice fingerprinting process before receiving a final offer of employment. Selection Process Interested and qualified applicants must submit an official City of Fresno application on-line. Applications may be submitted at www.fresno.gov/jobs. For information on how to complete an on-line application, please view "Instruction Guide" on the City's website, Personnel Services Career Opportunities page, or call (559) 621-6950 for assistance. Resumes will not be accepted in lieu of a completed employment application. After the final filing date, completed applications will be reviewed and a select group of candidates will be invited to interview. Inquiries should be directed to: Le'Shea Tarver, Senior Human Resources Analyst (559) 621-6950 Leshea.Tarver@fresno.gov 2600 Fresno Street Fresno, California 93721-3614 Equal Opportunity Employer We welcome applicants of any race, gender, religion, ancestry or disability. For more information please refer to our Career Opportunities web page on the City of Fresno web site. Closing Date/Time: 12/02/2024
Mar 07, 2024
Position Description ......DUE TO THE AMOUNT OF SENIOR MANAGEMENT ANALYST POSITIONS AVAILABLE, THIS RECRUITMENT IS OPEN UNTIL FILLED OR UNTIL A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. RECRUITMENT MAY CLOSE AT ANY TIME....... The City of Fresno is currently seeking energetic, hardworking individuals to join our team and achieve our mission of Building a Better Fresno! Under general supervision, Senior Management Analysts perform a variety of professional level research, administrative and analytical duties, and may provide lead direction or supervision of assigned staff; support and assist in the management of business and/or personnel functions within a division or department and provide responsible administrative support. Incumbents are responsible for assigned business management functions in an operating department, including personnel management, organizational analysis and development, budget development and coordination, developing and monitoring operating policies and procedures, and supervision of subordinate clerical, technical, and professional staff. This is an unclassified position in which the incumbent serves at the will of the Department Director. One vacancy exists in the Public Works Department and will report to the Assistant Director. The incumbent will be responsible for overseeing reimbursement and development related agreements, planning and grant activities, including research and writing. The incumbent will assist with administrative duties and budget builds. The current vacancies exist in the Departments of PARCS, Police, Public Works, Capital Development and Planning and Development; however, because the Senior Management Analyst position exists in several departments, the City of Fresno may choose to utilize the applications received through this recruitment for future vacancies. One vacancy exist in the Police Department and will report directly to the Administrator Manager. The incumbent will be responsible for monitoring non-pers budget, preparing monthly budget reports and transfers, processing invoices, assisting with payroll, developing agreements and/or contracts and preparing City Council staff reports. One vacancy exist in the PARCS Department will report directly to the Business Manager. The incumbent will be responsible for the coordination of a variety of time sensitive and critical projects. The incumbent will be responsible for contract compliance, grant writing and administrative reports. One vacancy exists in the Planning and Development Department and will report directly to the Business Manager. This position will assist with keeping accurate financial records, support fiscal policy, and ensure compliance with regulatory framework. One vacancy exists in the Public Works Department and will report to the Assistant Director. The incumbent will be responsible for overseeing reimbursement and development related agreements, planning and grant activities, including research and writing. The incumbent will assist with administrative duties and budget builds. Pay,Benefits, & Work Schedule BENEFITS: UNIT 14 Classification - City of Management Employee Association (CFMEA) HEALTH INSURANCE: The City contributes toward monthly premiums for PPO medical, dental and vision for employee and dependents. FLEXIBLE SPENDING ACCOUNT: IRS 125 Plan for health and dependent care expenses. DEFERRED COMPENSATION: Voluntary 457 plan with Fidelity Investments to increase your retirement savings. City contributes $75 per month. SUPPLEMENTAL SICK- 40 hours per fiscal year. 80 hours lifetime maximum MANAGEMENT LEAVE: 60 hours per fiscal year. BILINGUAL PREMIUM: PAY: $100 per month ANNUAL LEAVE: Accrue 15.55 hours per month with cash out provisions. HOLIDAYS: Ten (10) City-observed annual holidays plus birthday and two (2) personal days. LIFE INSURANCE: Benefit equal to annual salary; premium paid by The City. LONG-TERM DISABILITY: Benefit equal to 66.66% of monthly salary up to $7,500 per month after 30 days of disability; premium paid by The City. HEALTH REIMBURSEMENT ARRANGEMENT: Eligible retirees can use remaining Sick Leave balance at 80% of hourly rate and other leave balances, if applicable, to reimburse medical insurance and qualified medical expenses, tax free. RETIREMENT: City of Fresno Retirement Systems, one of the best funded public systems in the state. Reciprocity with other CA public agencies. Vested in Retirement benefits after 5 years of service. City employees do not participate in Social Security. DROP (Deferred Retirement Option Program): an optional, voluntary program that allows an employee to deposit retirement benefits in a special savings account within the Retirement System while continuing to work for the City of Fresno for up to 10 years. Participation minimum is age 50 and vested. Benefits includes ownership of accumulated funds, compound interest earnings, and alternative distribution options. Additional information regarding the City of Fresno benefits is available at https://www.fresno.gov/personnel/human-resources-support/#tab-1 The Requirements Applicants must meet the minimum qualifications on or before the posted filing deadline. Graduation from an accredited college or university with a Bachelor's Degree in business administration, public administration, or closely related field; -And- Three (3) years of progressively responsible professional personnel, management, or administrative experience or two years of experience equivalent to that gained as a Management Analyst II with the City of Fresno. Additional qualifying experience may be substituted for the education on a year-for-year basis, up to a maximum of two years. Possession of a valid California Driver's License at time of appointment. Candidates considered for hire must provide proof of a valid driver's license and current copy of their driving record and satisfactorily complete a Department of Justice fingerprinting. APPLICANTS MUST ATTACH A COPY OF THEIR BACHELOR'S DEGREE OR COLLEGE TRANSCRIPTS FOR VERIFICATION OF REQUIRED UNITS. Eligible candidates certified for consideration for this position and subsequently selected following a Department interview will be required to successfully complete a Department of Justice fingerprint process prior to employment with the City of Fresno. ADDITIONAL REQUIREMENTS: Eligibles certified to the Police Department for consideration will be required to complete a detailed pre-employment personal history form, followed by a thorough background investigation which will include a polygraph examination or computer voice stress analyzer test before receiving conditional offers of employment. Individuals receiving a conditional offer of employment must successfully complete the Department of Justice fingerprinting process before receiving a final offer of employment. Selection Process Interested and qualified applicants must submit an official City of Fresno application on-line. Applications may be submitted at www.fresno.gov/jobs. For information on how to complete an on-line application, please view "Instruction Guide" on the City's website, Personnel Services Career Opportunities page, or call (559) 621-6950 for assistance. Resumes will not be accepted in lieu of a completed employment application. After the final filing date, completed applications will be reviewed and a select group of candidates will be invited to interview. Inquiries should be directed to: Le'Shea Tarver, Senior Human Resources Analyst (559) 621-6950 Leshea.Tarver@fresno.gov 2600 Fresno Street Fresno, California 93721-3614 Equal Opportunity Employer We welcome applicants of any race, gender, religion, ancestry or disability. For more information please refer to our Career Opportunities web page on the City of Fresno web site. Closing Date/Time: 12/02/2024
Sonoma County, CA
Santa Rosa, California, United States
Position Information Expand your employee and labor relations career with the County of Sonoma Human Resources Department! Starting salary up to $61.52/hour ($128,399/year) and a competitive total compensation package!* If you’re motivated by building strategic business partnerships, intellectual challenges, negotiation and conflict resolution, working in a fast-paced environment that changes daily, and being part of a supportive team, come join us! We are currently recruiting at the II and III levels for this position, please apply to this and the separate, concurrent recruitment being conducted for Employee and Labor Relations Analyst II if you are interested in being considered at both levels of this opportunity. What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Bilingual Premium Pay* - An additional $1.50/hour on top of the hourly pay rate for fluent bilingual positions Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education Join Our Team The Human Resources Department (County HR) is a team of 60+ employees who provide human resources and risk management services to the County's 28 departments. These diverse services include benefits, classification plan management, recruitment and examination, countywide training, employee and labor relations, equal employment opportunity, HR information systems, safety, and risk management. Under the leadership of the Director, our mission is to be a trusted strategic partner, providing County departments with HR services that work to effectively recruit, develop, and retain an outstanding workforce committed to providing quality public service. We value customer service, collaboration, professionalism, consistency, proactive planning, flexibility, and innovative problem-solving. County HR is committed to creating a diverse, equitable, and inclusive workplace, where individuals from all backgrounds are welcomed, supported, and empowered to reach their full potential. Our Employee and Labor Relations (ELR) division is a team of 6 highly motivated and solution-driven professionals who strive to provide excellent customer service to the County departments and management we serve. We are supportive and collaborative, working together to successfully research, analyze, and address many difficult and complex employee and labor relations matters. As an ELR Analyst, you will be assigned and work with specific departments to address their employee relations needs by advising and collaborating with County managers regarding rules, regulations, and best practices. You will also: Represent the County and department clients as the chief negotiator in mid-contract meet and confers related to employee safety, policy changes, transferring of bargaining unit work, and work rules Perform in-depth research, gather information from a variety of sources, analyze findings, and provide recommendations for information requests, grievances, mediation, arbitration, and contract negotiations Support management with contract interpretation, conducting discipline and performance management, and processing grievances Identify whether department issues can have widespread consequences across the organization and consult with the Principal ELR Analyst to determine the appropriate recommendation(s) Liaison with unions on employee relations issues and facilitate labor/management committees and other interest-based processes What You Bring While the minimum education and experience requirements vary at the ELR Analyst II and III levels, at either level, our ideal candidate will demonstrate that they can quickly assess problems with a solution-oriented, customer-focused approach, are skilled in negotiations and mediation, and have a unique ability to identify solutions when there seems to be none. They are very proficient in current regulations and employee and labor relation best practices and are highly knowledgeable of the principles and practices of public sector labor relations including the Meyers-Milias-Brown Act (MMBA) and Public Employment Relations Board (PERB) rulings. The ideal candidate is also empathetic, tactful, detail-oriented, and: Has excellent communication skills, and can effectively interact with diverse groups of people including staff, department heads, County officials, and union representatives Possesses strong analytical skills, expert judgment, and well-developed critical thinking skills with the ability to see the bigger picture. Is skilled in researching, tracking, analyzing, and interpreting data Has superb organizational skills, including the ability to follow complex policies and procedures while meeting multiple competing deadlines Possesses high-functioning customer service skills and the ability to effectively handle inquiries, coordinate services for various internal and external stakeholders, and maintain collaborative working relationships Has a calm demeanor and does not get flustered in tense situations Diverse lived experiences are valued and possession of a Senior Professional Human Resources (SHPR) certification and/or Certified Legal Risk Manager (CLRM) is welcomed. Additionally, a sense of humor is a must! This is a serious position and while the employee and labor relations topics we work with are confidential and support integral services, we find opportunities and reasons to enjoy our time together. While the position’s hours are typically Monday through Friday, from 8:00 am to 5:00 pm and work is performed in an office environment, depending upon operational needs, ELR Analysts must be willing to work extra hours intermittently to complete specific tasks. Bring Your Commitment to Public Service to the County of Sonoma The County of Sonoma is the place to live, grow, and build your career legacy. When you join the County of Sonoma, you'll have the freedom to explore the beauty of our county - its picturesque coastline, majestic redwoods, historic towns, fine dining, award-winning wineries, and a wide variety of entertainment and cultural activities. For additional information about the beauty of our community and the valuable services and support that the County provides our communities, please visit sonomacounty.ca.gov and sonomacountyconnections.org . We are currently recruiting to fill an ELR Analyst position at either the II and/or III levels. This ELR Analyst III employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title of this position is Human Resources Analyst III. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Experience: Training and/or experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally, at least two years of professional personnel experience, including at least one year at the level of Human Resources Analyst II would provide such opportunity. Education: Academic course work which would provide the opportunity to acquire the knowledge and abilities listed. Normally, substantial course work in public administration, business administration, human resources, political science, psychology or closely related courses would provide such opportunity. License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position is required for most assignments. Knowledge, Skills, and Abilities Considerable working knowledge of: public human resources administration in one of the following areas of activity; test development and analysis, classification, equal employment opportunity reporting and complaint investigation, ADA guidelines, negotiations and contract administration, supervisory and management training, grievances and discipline; county regulations, ordinances, and procedures relating to public human resources management; PC-based software programs and use of the Internet. Good working knowledge of: written and oral communications, including language mechanics, syntax and English composition. Working knowledge of: Merit System principles and practices relating to employee selection and advancement, classification and compensation, equal employment opportunity, and/or employee management relations; the fundamentals of data research compilation and report writing; test development methodology sufficient to develop and analyze selection devices; interview techniques sufficient to obtain information related to employment, complaint investigation, and compensation matters. Ability to: understand, interpret and apply appropriate provisions of applicable laws, ordinances, regulations, memoranda of understanding and operating procedures; analyze complex classifications, task analysis and job restructuring, and compensation; technically examine problems and to make logical recommendations for their solution; synthesize information sufficient to produce complete, relevant, accurate and logical results; apply analytical skills (i.e., discover, clarify and explain interrelationships of parts; examine and evaluate data with reference to criteria, standards and requirements) sufficient to arrive at and explain logical conclusions; apply problem solving skills (i.e. define issues, identify alternative solutions and related consequences, and make a logical decision) sufficient to reach appropriate solutions, take action, document, and complete work in a timely manner; establish credibility and maintain cooperative work relationships with county management personnel, employees, employee organizations and the public in carrying out human resources activities; manage a variety of simultaneous work projects or a recruitment and examination caseload sufficient to meet established timetables and commitments; set aside personal values related to differences in sex, cultural and ethnic groups in order to impartially conduct recruitment and examinations, training, complaint investigations, grievances, classification studies, and act as a spokesperson in negotiations; perform data collection, interpretation and evaluation pertaining to human resources and employee relations; communicate effectively orally and in writing, and present rational conclusions before advisory and policy making bodies; provide direction to and obtain cooperation of subordinate personnel and technical personnel staff. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: CG HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 4/17/2024 2:30 PM Pacific
Mar 28, 2024
Full Time
Position Information Expand your employee and labor relations career with the County of Sonoma Human Resources Department! Starting salary up to $61.52/hour ($128,399/year) and a competitive total compensation package!* If you’re motivated by building strategic business partnerships, intellectual challenges, negotiation and conflict resolution, working in a fast-paced environment that changes daily, and being part of a supportive team, come join us! We are currently recruiting at the II and III levels for this position, please apply to this and the separate, concurrent recruitment being conducted for Employee and Labor Relations Analyst II if you are interested in being considered at both levels of this opportunity. What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Bilingual Premium Pay* - An additional $1.50/hour on top of the hourly pay rate for fluent bilingual positions Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education Join Our Team The Human Resources Department (County HR) is a team of 60+ employees who provide human resources and risk management services to the County's 28 departments. These diverse services include benefits, classification plan management, recruitment and examination, countywide training, employee and labor relations, equal employment opportunity, HR information systems, safety, and risk management. Under the leadership of the Director, our mission is to be a trusted strategic partner, providing County departments with HR services that work to effectively recruit, develop, and retain an outstanding workforce committed to providing quality public service. We value customer service, collaboration, professionalism, consistency, proactive planning, flexibility, and innovative problem-solving. County HR is committed to creating a diverse, equitable, and inclusive workplace, where individuals from all backgrounds are welcomed, supported, and empowered to reach their full potential. Our Employee and Labor Relations (ELR) division is a team of 6 highly motivated and solution-driven professionals who strive to provide excellent customer service to the County departments and management we serve. We are supportive and collaborative, working together to successfully research, analyze, and address many difficult and complex employee and labor relations matters. As an ELR Analyst, you will be assigned and work with specific departments to address their employee relations needs by advising and collaborating with County managers regarding rules, regulations, and best practices. You will also: Represent the County and department clients as the chief negotiator in mid-contract meet and confers related to employee safety, policy changes, transferring of bargaining unit work, and work rules Perform in-depth research, gather information from a variety of sources, analyze findings, and provide recommendations for information requests, grievances, mediation, arbitration, and contract negotiations Support management with contract interpretation, conducting discipline and performance management, and processing grievances Identify whether department issues can have widespread consequences across the organization and consult with the Principal ELR Analyst to determine the appropriate recommendation(s) Liaison with unions on employee relations issues and facilitate labor/management committees and other interest-based processes What You Bring While the minimum education and experience requirements vary at the ELR Analyst II and III levels, at either level, our ideal candidate will demonstrate that they can quickly assess problems with a solution-oriented, customer-focused approach, are skilled in negotiations and mediation, and have a unique ability to identify solutions when there seems to be none. They are very proficient in current regulations and employee and labor relation best practices and are highly knowledgeable of the principles and practices of public sector labor relations including the Meyers-Milias-Brown Act (MMBA) and Public Employment Relations Board (PERB) rulings. The ideal candidate is also empathetic, tactful, detail-oriented, and: Has excellent communication skills, and can effectively interact with diverse groups of people including staff, department heads, County officials, and union representatives Possesses strong analytical skills, expert judgment, and well-developed critical thinking skills with the ability to see the bigger picture. Is skilled in researching, tracking, analyzing, and interpreting data Has superb organizational skills, including the ability to follow complex policies and procedures while meeting multiple competing deadlines Possesses high-functioning customer service skills and the ability to effectively handle inquiries, coordinate services for various internal and external stakeholders, and maintain collaborative working relationships Has a calm demeanor and does not get flustered in tense situations Diverse lived experiences are valued and possession of a Senior Professional Human Resources (SHPR) certification and/or Certified Legal Risk Manager (CLRM) is welcomed. Additionally, a sense of humor is a must! This is a serious position and while the employee and labor relations topics we work with are confidential and support integral services, we find opportunities and reasons to enjoy our time together. While the position’s hours are typically Monday through Friday, from 8:00 am to 5:00 pm and work is performed in an office environment, depending upon operational needs, ELR Analysts must be willing to work extra hours intermittently to complete specific tasks. Bring Your Commitment to Public Service to the County of Sonoma The County of Sonoma is the place to live, grow, and build your career legacy. When you join the County of Sonoma, you'll have the freedom to explore the beauty of our county - its picturesque coastline, majestic redwoods, historic towns, fine dining, award-winning wineries, and a wide variety of entertainment and cultural activities. For additional information about the beauty of our community and the valuable services and support that the County provides our communities, please visit sonomacounty.ca.gov and sonomacountyconnections.org . We are currently recruiting to fill an ELR Analyst position at either the II and/or III levels. This ELR Analyst III employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title of this position is Human Resources Analyst III. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Experience: Training and/or experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally, at least two years of professional personnel experience, including at least one year at the level of Human Resources Analyst II would provide such opportunity. Education: Academic course work which would provide the opportunity to acquire the knowledge and abilities listed. Normally, substantial course work in public administration, business administration, human resources, political science, psychology or closely related courses would provide such opportunity. License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position is required for most assignments. Knowledge, Skills, and Abilities Considerable working knowledge of: public human resources administration in one of the following areas of activity; test development and analysis, classification, equal employment opportunity reporting and complaint investigation, ADA guidelines, negotiations and contract administration, supervisory and management training, grievances and discipline; county regulations, ordinances, and procedures relating to public human resources management; PC-based software programs and use of the Internet. Good working knowledge of: written and oral communications, including language mechanics, syntax and English composition. Working knowledge of: Merit System principles and practices relating to employee selection and advancement, classification and compensation, equal employment opportunity, and/or employee management relations; the fundamentals of data research compilation and report writing; test development methodology sufficient to develop and analyze selection devices; interview techniques sufficient to obtain information related to employment, complaint investigation, and compensation matters. Ability to: understand, interpret and apply appropriate provisions of applicable laws, ordinances, regulations, memoranda of understanding and operating procedures; analyze complex classifications, task analysis and job restructuring, and compensation; technically examine problems and to make logical recommendations for their solution; synthesize information sufficient to produce complete, relevant, accurate and logical results; apply analytical skills (i.e., discover, clarify and explain interrelationships of parts; examine and evaluate data with reference to criteria, standards and requirements) sufficient to arrive at and explain logical conclusions; apply problem solving skills (i.e. define issues, identify alternative solutions and related consequences, and make a logical decision) sufficient to reach appropriate solutions, take action, document, and complete work in a timely manner; establish credibility and maintain cooperative work relationships with county management personnel, employees, employee organizations and the public in carrying out human resources activities; manage a variety of simultaneous work projects or a recruitment and examination caseload sufficient to meet established timetables and commitments; set aside personal values related to differences in sex, cultural and ethnic groups in order to impartially conduct recruitment and examinations, training, complaint investigations, grievances, classification studies, and act as a spokesperson in negotiations; perform data collection, interpretation and evaluation pertaining to human resources and employee relations; communicate effectively orally and in writing, and present rational conclusions before advisory and policy making bodies; provide direction to and obtain cooperation of subordinate personnel and technical personnel staff. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: CG HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 4/17/2024 2:30 PM Pacific
Cal State University (CSU) Fullerton
800 N State College Blvd, Fullerton, CA 92831, USA
Job Title Dean’s Office, Personnel and Fiscal Operations Coordinator Classification Administrative Support Coordinator II AutoReqId 537177 Department Dean’s Office Sub-Division College of Business and Economics Salary Range Classification Range $3,865 - $6,336 per month (Hiring range depending on qualifications, not anticipated to exceed $3,865 - $4,483 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled) About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive university that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The College of Business and Economics is committed to leading business education through the guiding principles of program quality, balancing theory, and practice, and expanding our outreach and visibility. We create positive change by leveraging the curiosity, entrepreneurial spirit, and diversity of our students. We inspire our students and other partners to transform the workforce through innovative, impactful instruction and research. We seek an exceptional individual to join our team as the Dean’s Office, Personnel and Fiscal Operations Coordinator (Administrative Support Coordinator II). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Under the general supervision of the Academic Resource Manager (ARM), the Administrative Support Coordinator II primarily offers fiscal and Personnel support to the College of Business and Economics (CBE). Responsibilities include ensuring adequate staffing for the front desk by managing hiring, scheduling, and supervision of student assistants. The role also involves supporting Dean’s office programs in the hiring of student workers and handling supply inventory for both the Dean's office and associated programs. Administrative Support Coordinator II assists the Senior Budget Analyst in processing manual reclassifications, budget and expense transfers, and processing billings between State and Auxiliary entities. Under the general direction of the Academic Resource Manager, the Administrative Support Coordinator II reviews card reconciliations and examines travel documents for compliance with CSUF, Auxiliary, and Philanthropic Foundation policies, providing explanations to faculty and staff as necessary. Administrative Support Coordinator II manages the College Directory and distribution list with semester updates and serves as a backup to the Dean’s assistant. This position oversees the Dean's office front desk and student worker hiring, including tasks such as ensuring adequate staffing coverage, assigning projects to student assistants, and monitoring project completion. Administrative Support Coordinator II is responsible for hiring all student assistants for various Dean’s office programs and departments, serving as the timekeeper for Dean’s office student workers, and providing training and ad hoc support on managing student worker appointments based on CHRS policies and procedures. Other duties as assigned. Essential Qualifications High School diploma or the equivalent and five years of progressively responsible experience in general office, clerical or secretarial work or the equivalent. Comprehensive and detailed knowledge of applicable university infrastructure, policies, and procedures. Thorough mastery of English grammar, punctuation, and spelling. Expertise in using office software packages, technology, and systems. Ability to independently handle multiple work unit priorities and projects. Ability to independently interpret and apply policies and procedures and use judgment and discretion to act when precedents do not exist. Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area. Ability to understand problems from a broad perspective and anticipate the impact of office administration problems and solutions on other areas. Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions. Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference. Ability to effectively write and present own reports. Ability to effectively handle interpersonal interactions at all levels including highly sensitive interpersonal situations. Ability to use negotiation and persuasion skills to achieve results and expedite projects. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Hiring Preference On-Campus CSUEU Employees Advertised: Mar 21 2024 Pacific Daylight Time Applications close: Apr 04 2024 Pacific Daylight Time Closing Date/Time:
Mar 22, 2024
Job Title Dean’s Office, Personnel and Fiscal Operations Coordinator Classification Administrative Support Coordinator II AutoReqId 537177 Department Dean’s Office Sub-Division College of Business and Economics Salary Range Classification Range $3,865 - $6,336 per month (Hiring range depending on qualifications, not anticipated to exceed $3,865 - $4,483 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled) About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive university that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The College of Business and Economics is committed to leading business education through the guiding principles of program quality, balancing theory, and practice, and expanding our outreach and visibility. We create positive change by leveraging the curiosity, entrepreneurial spirit, and diversity of our students. We inspire our students and other partners to transform the workforce through innovative, impactful instruction and research. We seek an exceptional individual to join our team as the Dean’s Office, Personnel and Fiscal Operations Coordinator (Administrative Support Coordinator II). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Under the general supervision of the Academic Resource Manager (ARM), the Administrative Support Coordinator II primarily offers fiscal and Personnel support to the College of Business and Economics (CBE). Responsibilities include ensuring adequate staffing for the front desk by managing hiring, scheduling, and supervision of student assistants. The role also involves supporting Dean’s office programs in the hiring of student workers and handling supply inventory for both the Dean's office and associated programs. Administrative Support Coordinator II assists the Senior Budget Analyst in processing manual reclassifications, budget and expense transfers, and processing billings between State and Auxiliary entities. Under the general direction of the Academic Resource Manager, the Administrative Support Coordinator II reviews card reconciliations and examines travel documents for compliance with CSUF, Auxiliary, and Philanthropic Foundation policies, providing explanations to faculty and staff as necessary. Administrative Support Coordinator II manages the College Directory and distribution list with semester updates and serves as a backup to the Dean’s assistant. This position oversees the Dean's office front desk and student worker hiring, including tasks such as ensuring adequate staffing coverage, assigning projects to student assistants, and monitoring project completion. Administrative Support Coordinator II is responsible for hiring all student assistants for various Dean’s office programs and departments, serving as the timekeeper for Dean’s office student workers, and providing training and ad hoc support on managing student worker appointments based on CHRS policies and procedures. Other duties as assigned. Essential Qualifications High School diploma or the equivalent and five years of progressively responsible experience in general office, clerical or secretarial work or the equivalent. Comprehensive and detailed knowledge of applicable university infrastructure, policies, and procedures. Thorough mastery of English grammar, punctuation, and spelling. Expertise in using office software packages, technology, and systems. Ability to independently handle multiple work unit priorities and projects. Ability to independently interpret and apply policies and procedures and use judgment and discretion to act when precedents do not exist. Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area. Ability to understand problems from a broad perspective and anticipate the impact of office administration problems and solutions on other areas. Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions. Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference. Ability to effectively write and present own reports. Ability to effectively handle interpersonal interactions at all levels including highly sensitive interpersonal situations. Ability to use negotiation and persuasion skills to achieve results and expedite projects. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Hiring Preference On-Campus CSUEU Employees Advertised: Mar 21 2024 Pacific Daylight Time Applications close: Apr 04 2024 Pacific Daylight Time Closing Date/Time:
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER W1515A When to Submit Your Application: The application filing period will begin January 22, 2024 at 7:00 a.m. (PT). This examination will remain open until the needs of the service are met and is subject to closure at any time without prior notice. Type of Recruitment: Open Competitive Job Opportunity NO OUT-OF-CLASS EXPERIANCE WILL BE ACCPTED Check Out Our Outstanding Benefits! Los Angeles County offers one of the strongest public-sector packages in the nation. Flexible Benefit Plans - Benefits may be purchased using tax-free County contribution of an additional 14.5%-17% of the employee's monthly salary. Robust Retirement Packages - Contributory-defined benefit plan; optional tax-deferred income plans that may include a County matching contribution up to 4% of employee's salary. Generous Maternity and Family Leave Benefits Flexible Schedules (Telework - where appropriate) Rideshare, Parking, and Transit Benefits 13 paid holidays per year Click here for more details on employee benefits. Who We Are: The Internal Services Department (ISD) plays a major role in supporting all County of Los Angeles departments and commissions. With an annual budget of over $885M and 2,162 budgeted positions along with over 5,120 contracted workers of varying professions in facilities management, information technology, environmental, administrative, purchasing, and contracting, ISD is the County's trusted partner and provider of choice. The Opportunity: We are pursuing a highly qualified, self motivated candidate to fill a Senior Disaster Services Analyst position in the Executive Management Services Division (EMSD). The Senior Disaster Services Analyst position c onducts investigations, analyses, and special studies of the more difficult and complex problems, plans, and programs involved in disaster/emergency preparedness. Positions allocable to this class typically report to a departmental manager responsible for disaster/emergency service preparation or operations and perform a full range of administrative functions supporting those operations. Incumbents must have knowledge of basic communication concepts and principles to assess and recommend on a range of departmental operational issues impacted by events such as major fires, floods, earthquakes, or civil disturbances. Positions may require psychical class IV - arduous activity which involves frequent lifting over 25 pounds, often combined with bending, twisting, or working above ground on irregular surfaces. It includes those positions that occasionally demand extraordinaire physical activity such those in safety positions. Essential Job Functions What You Will Do A ssists in identifying and analyzing problems and complaints relating to disaster and emergency systems and recommends solutions to maximize effectiveness and efficiency. Analyzes and interprets legislative proposals relating to emergency/disaster management systems and recommends amendments as needed. Provides assistance to department on developing, coordination, and evaluation of building and facility evacuation and training programs. Prepares and maintains emergency/disaster procedures manuals and assists in preparing educational materials and programs. Gathers and analyzes data needed to respond to correspondence or prepares reports requiring specialized knowledge of the County emergency/disaster and disaster services system. Supervises a work unit of program specialists responsible for ongoing emergency/disaster preparedness programs and planning in a large County department. Moves supplies and equipment to facilitate information, disaster preparedness, and disaster recovery efforts. Walks or climbs over uneven surfaces to assist with active disaster role(s). Oversees and assist projects undertaken by other disaster services personnel as well as assists with the development of grants for emergency related programs. Leads department Continuity of Operations (COOP) program activities including coordination of sessions, trainings, and exercises. Additionally provides guidance for department staff in completing their services’ COOP plans Leads efforts for emergency educational outreach and programs for department staff. Leads Emergency Management section in the absence of the unit’s lead with all the duties and responsible. Assists with County Emergency Operations Center (EOC) activations within the Logistics section preforming in the role(s) assigned by EOC director. Requirements TO QUALIFY FOR THE OPTIONS BELOW you must POSSESS and CLEARLY EXPRESS detailed years of experience performing relevant duties, and PROVIDE documentation for specified courses related to the requirements below and within your online job application under the "Experience" area and Supplemental Questionnaire. Requirements to Qualify: OPTION I: Graduation from an accredited* institution with a Master's degree in Homeland Security or Emergency Management OPTION II: Graduation from an accredited* institution with a Bachelor's degree -AND- two (2) years of responsible professional experience ** analyzing and developing plans, procedures and training programs in an emergency management, emergency response, disaster recovery or disaster preparedness program. OPTION III : Three (3) years of responsible professional experience** analyzing and developing plans, procedures and training programs in an emergency management, emergency response, disaster recovery or disaster preparedness program. OPTION IV: One (1) year of experience as a Disaster Services Analyst*** (or comparable Local, State or Federal government position) or higher. - AND - In addition to OPTIONS I, II, III & IV successful completion **** of the following Federal Emergency Management (FEMA) Independent Study Program courses : IS-100.C: Introduction to the Incident Command System IS-200.C: Basic Incident Command System for Initial Response IS-700.B: An Introduction to the National Incident Management System IS-800.D: National Response Framework, An Introduction License : A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Expectations: 2 - Light. Light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Some positions may require psychical Class IV. Special Requirement Information: All documents should clearly indicate the degree in English language and the date when the degree was conferred or awarded. *Accredited colleges and universities include all colleges and universities that meet the accreditation guidelines indicated on the bulletin. **Professional experience is defined as paid work experience that is relevant to a specific role or industry. Mostly, professional experience applies to those who have accrued experience through full-time work in a field where related education is a requirement or in a field where an individual must have a professional license. ***A t the level of Disaster Services Analyst or higher is defined as c onducts a wide range of studies and analyses of disaster services and emergency preparedness programs and plans. For applicants with international transcript(s) , a report by an evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. must be submitted at the time of filing or within 15 calendar days. The report must confirm the U.S. course/degree equivalency. ****In order to receive credit for the required degree/coursework and/or license, you must include a legible copy of the official transcripts and/or a legible copy of the official certificate and/or license at the time of filing or within 15 calendar days from the date of filing application. Please submit documentation to KIrby@isd.lacounty.gov and indicate your name, exam name (SR. DISASTER SERVICES ANALYST), and the exam number (W1515A ) . DESIRABLE QUALIFICATIONS: Additional points will be awarded for additional experience beyond the requirements. Completion of a Emergency Operations Center Type I, II and/or III credential(s) certified by the State of California Governor's Office of Emergency Services. Certificates of successful completion of the following Federal Emergency Management (FEMA) Independent Study Program course in any of the following: IS-120.C: An Introduction to Exercises IS-230.E: Fundamentals of Emergency Management IS-235.C: Emergency Planning IS-240.C: Leadership and Influence IS-241.C: Decision Making and Problem Solving IS-242.C: Effective Communication IS-244.B: Developing and Managing Volunteers Additional Information Our Assessment Process: This examination will consist of two (2) parts: Part I - An Evaluation of Training and Experience based on application information and desirable qualifications weighted at 40%. - AND - Part II - An Interview covering Disaster Management, Complex Problem Solving, Judgment and Decision Making, Analytical Skills and Oral and Written Communication Skills weighted at 60%. You must achieve a passing score of 70% or higher on each assessment in order to be added onto the register of eligible candidates. NOTE: All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add Kirby @isd.lacounty.gov , info@governmentjobs.com , and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notification from being filtered as spam/junk/clutter mail. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. Eligibility Information: The names of candidates receiving a passing score in the assessment will be placed on the Eligible Register in the order of their score group for a period of twelve (12) months following the date of promulgation. Passing this examination and being placed on the Eligible Register do not guarantee an offer of employment. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. No person may compete for this examination more than once every twelve (12) months. How to Apply: Applications must be filed online only. We must receive your application before 5:30 p.m. (PT), on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add KIrby@isd.lacounty.gov, info@governmentjobs.com, and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements to Qualify as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. Computer and Internet Access at Public Libraries: LA County Public Library has announced they are reopening some libraries with limited hours access throughout LA County. Refer to their website at https://lacountylibrary.org/reopening/ for more information.For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Have questions about anything listed above? Contact us: Exam Number: W1515A Department Contact Name: Kari Irby Department Contact Phone: (323) 881-4689 Department Contact Email: Kirby@isd.lacounty.gov California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 267-2432 Teletype Phone: (800) 899-4099 [Alternate Teletype Phone: (800) 897-0077 ] For detailed information, please click here
Mar 27, 2024
Full Time
Position/Program Information EXAM NUMBER W1515A When to Submit Your Application: The application filing period will begin January 22, 2024 at 7:00 a.m. (PT). This examination will remain open until the needs of the service are met and is subject to closure at any time without prior notice. Type of Recruitment: Open Competitive Job Opportunity NO OUT-OF-CLASS EXPERIANCE WILL BE ACCPTED Check Out Our Outstanding Benefits! Los Angeles County offers one of the strongest public-sector packages in the nation. Flexible Benefit Plans - Benefits may be purchased using tax-free County contribution of an additional 14.5%-17% of the employee's monthly salary. Robust Retirement Packages - Contributory-defined benefit plan; optional tax-deferred income plans that may include a County matching contribution up to 4% of employee's salary. Generous Maternity and Family Leave Benefits Flexible Schedules (Telework - where appropriate) Rideshare, Parking, and Transit Benefits 13 paid holidays per year Click here for more details on employee benefits. Who We Are: The Internal Services Department (ISD) plays a major role in supporting all County of Los Angeles departments and commissions. With an annual budget of over $885M and 2,162 budgeted positions along with over 5,120 contracted workers of varying professions in facilities management, information technology, environmental, administrative, purchasing, and contracting, ISD is the County's trusted partner and provider of choice. The Opportunity: We are pursuing a highly qualified, self motivated candidate to fill a Senior Disaster Services Analyst position in the Executive Management Services Division (EMSD). The Senior Disaster Services Analyst position c onducts investigations, analyses, and special studies of the more difficult and complex problems, plans, and programs involved in disaster/emergency preparedness. Positions allocable to this class typically report to a departmental manager responsible for disaster/emergency service preparation or operations and perform a full range of administrative functions supporting those operations. Incumbents must have knowledge of basic communication concepts and principles to assess and recommend on a range of departmental operational issues impacted by events such as major fires, floods, earthquakes, or civil disturbances. Positions may require psychical class IV - arduous activity which involves frequent lifting over 25 pounds, often combined with bending, twisting, or working above ground on irregular surfaces. It includes those positions that occasionally demand extraordinaire physical activity such those in safety positions. Essential Job Functions What You Will Do A ssists in identifying and analyzing problems and complaints relating to disaster and emergency systems and recommends solutions to maximize effectiveness and efficiency. Analyzes and interprets legislative proposals relating to emergency/disaster management systems and recommends amendments as needed. Provides assistance to department on developing, coordination, and evaluation of building and facility evacuation and training programs. Prepares and maintains emergency/disaster procedures manuals and assists in preparing educational materials and programs. Gathers and analyzes data needed to respond to correspondence or prepares reports requiring specialized knowledge of the County emergency/disaster and disaster services system. Supervises a work unit of program specialists responsible for ongoing emergency/disaster preparedness programs and planning in a large County department. Moves supplies and equipment to facilitate information, disaster preparedness, and disaster recovery efforts. Walks or climbs over uneven surfaces to assist with active disaster role(s). Oversees and assist projects undertaken by other disaster services personnel as well as assists with the development of grants for emergency related programs. Leads department Continuity of Operations (COOP) program activities including coordination of sessions, trainings, and exercises. Additionally provides guidance for department staff in completing their services’ COOP plans Leads efforts for emergency educational outreach and programs for department staff. Leads Emergency Management section in the absence of the unit’s lead with all the duties and responsible. Assists with County Emergency Operations Center (EOC) activations within the Logistics section preforming in the role(s) assigned by EOC director. Requirements TO QUALIFY FOR THE OPTIONS BELOW you must POSSESS and CLEARLY EXPRESS detailed years of experience performing relevant duties, and PROVIDE documentation for specified courses related to the requirements below and within your online job application under the "Experience" area and Supplemental Questionnaire. Requirements to Qualify: OPTION I: Graduation from an accredited* institution with a Master's degree in Homeland Security or Emergency Management OPTION II: Graduation from an accredited* institution with a Bachelor's degree -AND- two (2) years of responsible professional experience ** analyzing and developing plans, procedures and training programs in an emergency management, emergency response, disaster recovery or disaster preparedness program. OPTION III : Three (3) years of responsible professional experience** analyzing and developing plans, procedures and training programs in an emergency management, emergency response, disaster recovery or disaster preparedness program. OPTION IV: One (1) year of experience as a Disaster Services Analyst*** (or comparable Local, State or Federal government position) or higher. - AND - In addition to OPTIONS I, II, III & IV successful completion **** of the following Federal Emergency Management (FEMA) Independent Study Program courses : IS-100.C: Introduction to the Incident Command System IS-200.C: Basic Incident Command System for Initial Response IS-700.B: An Introduction to the National Incident Management System IS-800.D: National Response Framework, An Introduction License : A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Expectations: 2 - Light. Light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Some positions may require psychical Class IV. Special Requirement Information: All documents should clearly indicate the degree in English language and the date when the degree was conferred or awarded. *Accredited colleges and universities include all colleges and universities that meet the accreditation guidelines indicated on the bulletin. **Professional experience is defined as paid work experience that is relevant to a specific role or industry. Mostly, professional experience applies to those who have accrued experience through full-time work in a field where related education is a requirement or in a field where an individual must have a professional license. ***A t the level of Disaster Services Analyst or higher is defined as c onducts a wide range of studies and analyses of disaster services and emergency preparedness programs and plans. For applicants with international transcript(s) , a report by an evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. must be submitted at the time of filing or within 15 calendar days. The report must confirm the U.S. course/degree equivalency. ****In order to receive credit for the required degree/coursework and/or license, you must include a legible copy of the official transcripts and/or a legible copy of the official certificate and/or license at the time of filing or within 15 calendar days from the date of filing application. Please submit documentation to KIrby@isd.lacounty.gov and indicate your name, exam name (SR. DISASTER SERVICES ANALYST), and the exam number (W1515A ) . DESIRABLE QUALIFICATIONS: Additional points will be awarded for additional experience beyond the requirements. Completion of a Emergency Operations Center Type I, II and/or III credential(s) certified by the State of California Governor's Office of Emergency Services. Certificates of successful completion of the following Federal Emergency Management (FEMA) Independent Study Program course in any of the following: IS-120.C: An Introduction to Exercises IS-230.E: Fundamentals of Emergency Management IS-235.C: Emergency Planning IS-240.C: Leadership and Influence IS-241.C: Decision Making and Problem Solving IS-242.C: Effective Communication IS-244.B: Developing and Managing Volunteers Additional Information Our Assessment Process: This examination will consist of two (2) parts: Part I - An Evaluation of Training and Experience based on application information and desirable qualifications weighted at 40%. - AND - Part II - An Interview covering Disaster Management, Complex Problem Solving, Judgment and Decision Making, Analytical Skills and Oral and Written Communication Skills weighted at 60%. You must achieve a passing score of 70% or higher on each assessment in order to be added onto the register of eligible candidates. NOTE: All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add Kirby @isd.lacounty.gov , info@governmentjobs.com , and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notification from being filtered as spam/junk/clutter mail. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. Eligibility Information: The names of candidates receiving a passing score in the assessment will be placed on the Eligible Register in the order of their score group for a period of twelve (12) months following the date of promulgation. Passing this examination and being placed on the Eligible Register do not guarantee an offer of employment. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. No person may compete for this examination more than once every twelve (12) months. How to Apply: Applications must be filed online only. We must receive your application before 5:30 p.m. (PT), on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add KIrby@isd.lacounty.gov, info@governmentjobs.com, and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements to Qualify as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. Computer and Internet Access at Public Libraries: LA County Public Library has announced they are reopening some libraries with limited hours access throughout LA County. Refer to their website at https://lacountylibrary.org/reopening/ for more information.For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Have questions about anything listed above? Contact us: Exam Number: W1515A Department Contact Name: Kari Irby Department Contact Phone: (323) 881-4689 Department Contact Email: Kirby@isd.lacounty.gov California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 267-2432 Teletype Phone: (800) 899-4099 [Alternate Teletype Phone: (800) 897-0077 ] For detailed information, please click here
CITY OF SUNNYVALE, CA
Sunnyvale, California, United States
Description CLIENT SUPPORT SPECIALIST I/II Regular Full Time Employment Opportunity Are you interested in a fast-paced work environment where you can support a variety of technologies and customers? If so, the Client Support Specialist position is for you! The Information Technology Department (ITD) provides secure, reliable, and integrated technology solutions in alignment with the needs and goals throughout the City in a timely manner, while delivering excellence in customer service. Within the department, the Infrastructure Services Division manages the City's server and storage platform, network infrastructure, emergency and non-emergency radios, desktops and laptops, mobile phones and tablets, audio and visual equipment, operating system for all hardware, desktop applications and email in a manner that enables City Staff to support the City's operations effectively and efficiently. The City of Sunnyvale is currently recruiting for TWO Client Support Specialist I/II to further enhance our service delivery. Depending on the applicant qualifications, the position will be filled at the appropriate level/salary of either a Client Support Specialist I or Client Support Specialist II. The ideal candidate will serve as the first point of contact either in person, online, or over the telephone for the department by working directly with end users to resolve technology related questions and issues. In addition, this person will independently perform a variety of other support functions for the department, such as writing Knowledge Based Articles (KBA's), tracking Asset Management and inventory, setting up hardware for City Council and Planning Commission meetings and provide secondary support for cell phone management. DISTINGUISHING CHARACTERISTICS Client Support Specialist I is the entry-level classification for this job series. Initially, incumbents perform assigned duties under general supervision, while learning related standards, policies and procedures. Client Support Specialist I is distinguished from Client Support Specialist II by the performance of less than the full range of duties assigned to the Client Support Specialist II. As experience is gained, there is a greater independence of action within established guidelines. Client Support Specialist II is the next level classification in the series. Incumbents are expected to independently perform the full scope of duties associated with incident and problem resolution for end-user device or system issues, conference and training room technology, system access or security issues, peripheral, network communication systems, business knowledge of how systems and devices are used and tier two customer support. Client Support Specialist II is distinguished from the higher-level classification of Senior Client Support Specialist in that the Senior Client Support Specialist is the advanced journey level in the series responsible for more complex client support and implementations. Positions in this class are flexibly staffed and are normally filled by advancement from the Client Support Specialist I. Incumbents are not automatically promoted to the higher level; the needs of the department determine the level of assignment. Essential Job Functions (May include, but are not limited to, the following): CLIENT SUPPORT SPECIALIST I : Responds to incoming incidents and requests in a timely manner, tracks 100% of all customer contacts, researches questions and issues and resolves each interaction with customer satisfaction. Provides technical support and customer service assistance either in person, online, or over the telephone; refers problems to appropriate staff as needed. Assists with the resolution of technology problems reported by City staff and system users with standard computer tools such as remote access applications, desktop management appliances, the City's business applications, and other office automation/desktop software products. Escalates incidents to higher level support personnel when appropriate in a timely manner. Provides solutions to frequently occurring problems and documents this in the ITSM knowledgebase, maintains and updates articles within the knowledgebase. Responsible for updating and maintaining the City's IT asset management inventory. Performs routine and preventive maintenance of all client devices, including printers, file systems, telephones and related equipment to ensure uninterrupted and optimum system performance. Completes service requests in a timely manner and provides support to end-users. May provide information technology training including new employee orientations regarding the City's software applications and voice, radio and/or data communications equipment. Provides technical support, including testing and equipment maintenance for in-person and virtual meetings in the City Council chambers. Provides technical direction, guidance, and customer service assistance to City staff and systems users in the operation and use of client devices (desktops, laptops, tablets, SmartPhones, etc.) and City applications and information systems. Answers, evaluates and prioritizes incoming online, telephone, voice mail, e-mail and in-person reported incidents related to hardware, software and other technologies; sets priorities and assignment of incidents to resolve problems in the most expedient manner. Assists users with making requests for identifying the right equipment or systems for purchase or upgrade. Provides Citywide system alerts, outages or maintenance notices as needed. Routes and escalates service requests to the appropriate staff as needed. Performs as a member of a team, answering questions, sharing expertise, and contributes to team effectiveness. Performs responsibilities according to the IT Department's defined processes and procedures and Service Level Agreements (SLAs). CLIENT SUPPORT SPECIALIST II : Above, plus the following: Installs, configures and sets up client devices (desktops, laptops, tablets, Smartphones, etc.), client device software/applications, monitors, printers or other peripherals. Performs equipment and system setup, including necessary interconnections and performance monitoring. Provides City-wide information technology training standards; develops, coordinates and conducts new employee orientations regarding the City's software applications, use of client devices and data communications. Interacts with and assists Network Engineers / System Administrators in troubleshooting and diagnosing desktop computing and Local Area Network (LAN) and Wide Area Networks (WAN) problems. Interacts with and assists Programmer Analysts / Project Coordinators in troubleshooting and diagnosing reporting, department-specific and enterprise-wide applications issues. Maintains physical inventory of all end-point equipment and software. Maintains a cooperative working relationship with the public, users, other technical staff, vendors, supervisors and management. Works with IT staff to research, develop, test, and implement new technologies and projects. Monitors/safeguards security of data accordance to agency and IT security compliance. Develops and maintains technical system FAQs and how-to documentation within the IT knowledge base, to include creating/publishing new articles. Assists with the development, coordination and scheduling of in-house technical training, device and/or system user training, new user training, and assists with the preparation and conducting of demonstrations and training of new systems (applications or devices). Assists in the audits of IT services and equipment used by departments for reporting purposes. Participates on IT or Special Projects as needed. WORKING CONDITIONS Position requires prolonged sitting, standing, walking, reaching, twisting, bending, kneeling, crawling, squatting and stooping in the performance of daily activities. The position also requires repetitive hand movement and fine motor coordination in performing computer installation and repair and preparing reports using a computer keyboard. Additionally, the position requires both near and far vision when repairing and installing computers and/or when reading written reports and work-related documents. Additionally, color vision is required to accurately interpret visual displays and voice and data wiring color code standards. The nature of the work and assignment requires the ability to climb ladders and work in small spaces. Acute hearing is required when communicating by telephone and in person. The need to lift, drag and push equipment and materials weighing up to 50 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications Client Support Specialist I : Education and Experience: The minimum qualifications for education and experience can be met in one of the following ways: A Technology Certificate from an accredited college or trade school in information technology, computer and information research science, computer engineering, computer information systems, network architecture, network and computer systems administration, telecommunications administrations, electronic engineering technology, technology project management or related field AND one year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR An Associate's degree or completion of 60 semester or 90 quarter units at an accredited college or university in, systems administration, network systems administration, electronics technology, business information systems, computer science, information technology or related field; OR A Bachelor's degree or completion of 120 semester or 180 quarter units from an accredited college or university with concentration in computer science, computer engineering, electronics technology, information technology or related field; OR CompTIA A+ certification AND one year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support. Client Support Specialist II: Education and Experience: The minimum qualifications for education and experience can be met in one of the following ways: A Technology Certificate from an accredited college, university or trade school in information technology, computer and information research science, computer engineering, computer applications, web technologies, computer information systems, application development, database design, programming, network architecture, network and computer systems administration, telecommunications administrations, electronic engineering technology, technology project management or related field AND TWO years of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR An Associate's degree or completion of 60 semester or 90 quarter units at an accredited college or university in systems administration, network systems administration, electronics technology, business information systems, computer science, software information systems, information technology or related field AND ONE year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR A Bachelor's degree or completion of 120 semester or 180 quarter units from an accredited college or university with concentration in computer science, computer engineering, information technology, informatics, web science, electronics technology, business information systems or related field AND ONE year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR CompTIA A+ certification AND TWO years of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support. Client Support Specialist I : Knowledge of: · Principles and practices of customer service. Principles and practices of ITIL (IT Infrastructure Library). Familiarity of ITSM (IT Service Management) systems to include Incident/Problem Management, Request Fulfilment; Knowledgebase Management; Asset Management and IT Service Catalogs. Principles and practices of business systems applications, databases, office automation software and operating systems commonly used on desktop computers and networked systems. Principles and practices of computer, business or telecommunications operations, including network operating systems and software products; principles and practices of local area networks (LAN) and wide area networks (WAN). Principles, practices, methods and techniques of providing customer service, training and providing technical and functional support to end users. Methods and techniques of modern office business software programs, record keeping, report preparation, technical documentation and writing. Basic cybersecurity principles. Applicable security and data privacy practices and laws. Principles, practices, methods and techniques of providing customer service, IT training and providing technical and functional support to end users. Applicable industry and safety codes and standards. Office methods, procedures, software and equipment. Methods and techniques of troubleshooting hardware, software, voice and/or data communications equipment and inter-connectivity problems. Principles and practices of software and hardware installation and repair. Principles and practices of assuring data security. Ability to: Communicate effectively, both orally and in writing; translate between technical and non-technical terms. Identify, analyze and define administrative and technical issues, collect information, establish facts, draw valid conclusions and make appropriate recommendations. Effectively organize, prioritize and follow-up on work assignments in order to meet established deadlines. Provide excellent customer service. · Provide technical advice and consultation to City staff in person, online, over the telephone, or by email. Identify, analyze and resolve customer/user problems; take appropriate corrective action to problems; research technical materials to provide solutions to problems, or refer problems to appropriate staff. Learn complex principles, practices, techniques and regulations pertaining to assigned duties. Analyze current and future training, data, voice, software/hardware requirements and needs; make appropriate recommendations; develop, present and evaluate training programs and new employee training sessions. Effectively interpret and explain applicable processes, regulations, information technology protocols and hardware/software application solutions to users; listen and communicate information to persons with a diverse background of knowledge and experience. Develop and implement revisions to standard operating procedures to improve effectiveness and/or comply with technological changes as appropriate. Perform a variety of tasks in a consistent and accurate manner. Make sound decisions within established guidelines. Establish, maintain and promote positive and effective working relationships with employees, other agencies, public officials and the public. Demonstrate initiative and exercise good judgment in the performance of duties. Work independently and as a team member; recognize and set priorities and meet deadlines. Observe safety principles and work in a safe manner. Respond to cybersecurity issues and remediate in a timely manner as instructed. Recognize, set and follow priorities to meet deadlines. Client Support Specialist II: Knowledge of: Above, plus the following: Intermediate knowledge of ITSM (IT Service Management) systems to include Incident/Problem Management; Request Fulfilment; Knowledgebase Management; Asset Management and IT Service Catalogs. Intermediate knowledge of business systems applications, databases, office automation software and operating systems commonly used on desktop computers and networked systems. Client device (e.g., desktop, laptop, tablet, SmartPhone) hardware, operating systems, common office automation applications and desktop applications. Computer peripherals such as printers, copiers, multi-function devices (MFDs), scanners, plotters, and external storage devices. Intermediate knowledge of computer, business or telecommunications operations, including operating systems and software products; principles and practices of local area networks (LAN) and wide area networks (WAN). Intermediate knowledge of troubleshooting hardware, software, voice and/or data communications equipment and inter-connectivity problems. Principles and practices of mentorship and effective working team environments. Ability to: Above, plus the following : Identify, analyze and define complex technical issues, collect information, establish facts, draw valid conclusions and make appropriate recommendations. Provide technical advice and consultation to City staff in person or remotely (online, phone, email, etc.). Maintain and troubleshoot client device installations (desktops, laptops, tablets, SmartPhones) and resolve hardware and software problems. Install or modify client device installations, including connecting hardware to the network, installing software, transferring data and testing. Perform routine upgrades on City client devices and workstations, software and associated peripherals. Independently develop and coordinate effective administrative and business systems, programs and procedures. Effectively organize, prioritize and complete complex work assignments in an expedient and customer service orientation. Apply complex principles, practices, techniques and regulations pertaining to assigned duties. Analyze cybersecurity issues and remediate in a timely manner as instructed. Assist in evaluating new technologies that will lower cost or improve efficiencies; provide feedback to management on ways to improve efficiencies. · Lead staff or user training on technology solutions. Act as a team leader when necessary. Assist is evaluating new technologies that will lower cost or improve efficiencies; provide feedback to management on ways to improve efficiencies. Lead staff or user training on new or existing technology solutions. Effectively interpret and explain applicable processes, regulations, IT protocols and hardware/software application solutions to users. Develop and implement revisions to standard operating procedures to improve effectiveness and/or comply with technological or regulatory changes as appropriate. Exercise independent judgment and initiative to identify problems, analyze situations accurately, and take effective action Prepare and maintain clear, concise and accurate written reports, instructions, memos, alerts, knowledgebase articles or other related documentation. Prepare and maintain clear, concise and accurate written reports, instructions, memos, alerts, knowledgebase articles, newsletter articles and other related documentation. Make public presentations, as necessary. · Follow oral instructions, work with minimal supervision to accomplish goals and objectives and complete assigned project task on time. Plan effectively, prioritize requests and assignments and meet deadlines. Willingness to: Provide emergency response to reduce downtime, correct errors or monitor vendor activity surrounding critical system failures, off-hours scheduled maintenance downtime or work on call on a scheduled and as needed basis. Provide services in different geographical locations throughout the City as requested by users or needed. Licenses/Certificates: Possession and continued maintenance of a valid class C California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. DESIRABLE QUALIFICATIONS: Public sector employment or internship experience. Possession and maintenance of CompTIA A+ certification. Possession and maintenance of Information Technology Infrastructure Library ITIL certification. Possession and maintenance of one or more of the following: Microsoft Certifications or equivalent. Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft 365 Certified: Messaging Administrator Associate Microsoft 365 Certified: Teamwork Administrator Associate Microsoft 365 Certified: Security Administrator Associate Microsoft 365 Certified: Teams Administrator Associate Microsoft 365 Certified: Developer Associate Microsoft Certified: Azure AI Engineer Associate Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Developer Associate Microsoft Certified: Azure Security Engineer Associate Microsoft Certified: Data Analyst Associate Microsoft Certified: Azure Data Scientist Associate Microsoft Certified: Azure Data Engineer Associate Microsoft Certified: Azure Database Administrator Associate Application and Selection Process If you are interested in this opportunity, please submit a City of Sunnyvale employment application and responses to the supplemental questions to the Department of Human Resources no later than 5:00 pm on Tuesday, April 16, 2024, or after receiving 100 qualified and completed applications, whichever is first. Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted on-line through the City's employment page at Sunnyvale.ca.gov and click on JOBS . Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the examination process, which may consist of an oral examination scheduled for Wednesday , May 1, 2024 and Thursday, May 2, 2024 . (Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in a selection interview with the Information Technology Department tentatively scheduled for the week of May 6, 2024 . *Please note: Selection interviews will take place in-person at the City of Sunnyvale's City Hall. T he City does not provide any travel reimbursement or assistance. Any candidate selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a comprehensive background investigation, as well as medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. INFORMATION ABOUT PROOF OF EDUCATION Any successful candidate selected by the hiring department will be required to submit proof of education (i.e., original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Summary of Sunnyvale's Employees Association SEA For assistance on how to fill out your job application, watch the following video: How to Apply for a City of Sunnyvale Job - YouTube (5:13) The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Sunnyvale's Employees Association SEA Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 4/16/2024 5:00 PM Pacific
Mar 27, 2024
Full Time
Description CLIENT SUPPORT SPECIALIST I/II Regular Full Time Employment Opportunity Are you interested in a fast-paced work environment where you can support a variety of technologies and customers? If so, the Client Support Specialist position is for you! The Information Technology Department (ITD) provides secure, reliable, and integrated technology solutions in alignment with the needs and goals throughout the City in a timely manner, while delivering excellence in customer service. Within the department, the Infrastructure Services Division manages the City's server and storage platform, network infrastructure, emergency and non-emergency radios, desktops and laptops, mobile phones and tablets, audio and visual equipment, operating system for all hardware, desktop applications and email in a manner that enables City Staff to support the City's operations effectively and efficiently. The City of Sunnyvale is currently recruiting for TWO Client Support Specialist I/II to further enhance our service delivery. Depending on the applicant qualifications, the position will be filled at the appropriate level/salary of either a Client Support Specialist I or Client Support Specialist II. The ideal candidate will serve as the first point of contact either in person, online, or over the telephone for the department by working directly with end users to resolve technology related questions and issues. In addition, this person will independently perform a variety of other support functions for the department, such as writing Knowledge Based Articles (KBA's), tracking Asset Management and inventory, setting up hardware for City Council and Planning Commission meetings and provide secondary support for cell phone management. DISTINGUISHING CHARACTERISTICS Client Support Specialist I is the entry-level classification for this job series. Initially, incumbents perform assigned duties under general supervision, while learning related standards, policies and procedures. Client Support Specialist I is distinguished from Client Support Specialist II by the performance of less than the full range of duties assigned to the Client Support Specialist II. As experience is gained, there is a greater independence of action within established guidelines. Client Support Specialist II is the next level classification in the series. Incumbents are expected to independently perform the full scope of duties associated with incident and problem resolution for end-user device or system issues, conference and training room technology, system access or security issues, peripheral, network communication systems, business knowledge of how systems and devices are used and tier two customer support. Client Support Specialist II is distinguished from the higher-level classification of Senior Client Support Specialist in that the Senior Client Support Specialist is the advanced journey level in the series responsible for more complex client support and implementations. Positions in this class are flexibly staffed and are normally filled by advancement from the Client Support Specialist I. Incumbents are not automatically promoted to the higher level; the needs of the department determine the level of assignment. Essential Job Functions (May include, but are not limited to, the following): CLIENT SUPPORT SPECIALIST I : Responds to incoming incidents and requests in a timely manner, tracks 100% of all customer contacts, researches questions and issues and resolves each interaction with customer satisfaction. Provides technical support and customer service assistance either in person, online, or over the telephone; refers problems to appropriate staff as needed. Assists with the resolution of technology problems reported by City staff and system users with standard computer tools such as remote access applications, desktop management appliances, the City's business applications, and other office automation/desktop software products. Escalates incidents to higher level support personnel when appropriate in a timely manner. Provides solutions to frequently occurring problems and documents this in the ITSM knowledgebase, maintains and updates articles within the knowledgebase. Responsible for updating and maintaining the City's IT asset management inventory. Performs routine and preventive maintenance of all client devices, including printers, file systems, telephones and related equipment to ensure uninterrupted and optimum system performance. Completes service requests in a timely manner and provides support to end-users. May provide information technology training including new employee orientations regarding the City's software applications and voice, radio and/or data communications equipment. Provides technical support, including testing and equipment maintenance for in-person and virtual meetings in the City Council chambers. Provides technical direction, guidance, and customer service assistance to City staff and systems users in the operation and use of client devices (desktops, laptops, tablets, SmartPhones, etc.) and City applications and information systems. Answers, evaluates and prioritizes incoming online, telephone, voice mail, e-mail and in-person reported incidents related to hardware, software and other technologies; sets priorities and assignment of incidents to resolve problems in the most expedient manner. Assists users with making requests for identifying the right equipment or systems for purchase or upgrade. Provides Citywide system alerts, outages or maintenance notices as needed. Routes and escalates service requests to the appropriate staff as needed. Performs as a member of a team, answering questions, sharing expertise, and contributes to team effectiveness. Performs responsibilities according to the IT Department's defined processes and procedures and Service Level Agreements (SLAs). CLIENT SUPPORT SPECIALIST II : Above, plus the following: Installs, configures and sets up client devices (desktops, laptops, tablets, Smartphones, etc.), client device software/applications, monitors, printers or other peripherals. Performs equipment and system setup, including necessary interconnections and performance monitoring. Provides City-wide information technology training standards; develops, coordinates and conducts new employee orientations regarding the City's software applications, use of client devices and data communications. Interacts with and assists Network Engineers / System Administrators in troubleshooting and diagnosing desktop computing and Local Area Network (LAN) and Wide Area Networks (WAN) problems. Interacts with and assists Programmer Analysts / Project Coordinators in troubleshooting and diagnosing reporting, department-specific and enterprise-wide applications issues. Maintains physical inventory of all end-point equipment and software. Maintains a cooperative working relationship with the public, users, other technical staff, vendors, supervisors and management. Works with IT staff to research, develop, test, and implement new technologies and projects. Monitors/safeguards security of data accordance to agency and IT security compliance. Develops and maintains technical system FAQs and how-to documentation within the IT knowledge base, to include creating/publishing new articles. Assists with the development, coordination and scheduling of in-house technical training, device and/or system user training, new user training, and assists with the preparation and conducting of demonstrations and training of new systems (applications or devices). Assists in the audits of IT services and equipment used by departments for reporting purposes. Participates on IT or Special Projects as needed. WORKING CONDITIONS Position requires prolonged sitting, standing, walking, reaching, twisting, bending, kneeling, crawling, squatting and stooping in the performance of daily activities. The position also requires repetitive hand movement and fine motor coordination in performing computer installation and repair and preparing reports using a computer keyboard. Additionally, the position requires both near and far vision when repairing and installing computers and/or when reading written reports and work-related documents. Additionally, color vision is required to accurately interpret visual displays and voice and data wiring color code standards. The nature of the work and assignment requires the ability to climb ladders and work in small spaces. Acute hearing is required when communicating by telephone and in person. The need to lift, drag and push equipment and materials weighing up to 50 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications Client Support Specialist I : Education and Experience: The minimum qualifications for education and experience can be met in one of the following ways: A Technology Certificate from an accredited college or trade school in information technology, computer and information research science, computer engineering, computer information systems, network architecture, network and computer systems administration, telecommunications administrations, electronic engineering technology, technology project management or related field AND one year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR An Associate's degree or completion of 60 semester or 90 quarter units at an accredited college or university in, systems administration, network systems administration, electronics technology, business information systems, computer science, information technology or related field; OR A Bachelor's degree or completion of 120 semester or 180 quarter units from an accredited college or university with concentration in computer science, computer engineering, electronics technology, information technology or related field; OR CompTIA A+ certification AND one year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support. Client Support Specialist II: Education and Experience: The minimum qualifications for education and experience can be met in one of the following ways: A Technology Certificate from an accredited college, university or trade school in information technology, computer and information research science, computer engineering, computer applications, web technologies, computer information systems, application development, database design, programming, network architecture, network and computer systems administration, telecommunications administrations, electronic engineering technology, technology project management or related field AND TWO years of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR An Associate's degree or completion of 60 semester or 90 quarter units at an accredited college or university in systems administration, network systems administration, electronics technology, business information systems, computer science, software information systems, information technology or related field AND ONE year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR A Bachelor's degree or completion of 120 semester or 180 quarter units from an accredited college or university with concentration in computer science, computer engineering, information technology, informatics, web science, electronics technology, business information systems or related field AND ONE year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR CompTIA A+ certification AND TWO years of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support. Client Support Specialist I : Knowledge of: · Principles and practices of customer service. Principles and practices of ITIL (IT Infrastructure Library). Familiarity of ITSM (IT Service Management) systems to include Incident/Problem Management, Request Fulfilment; Knowledgebase Management; Asset Management and IT Service Catalogs. Principles and practices of business systems applications, databases, office automation software and operating systems commonly used on desktop computers and networked systems. Principles and practices of computer, business or telecommunications operations, including network operating systems and software products; principles and practices of local area networks (LAN) and wide area networks (WAN). Principles, practices, methods and techniques of providing customer service, training and providing technical and functional support to end users. Methods and techniques of modern office business software programs, record keeping, report preparation, technical documentation and writing. Basic cybersecurity principles. Applicable security and data privacy practices and laws. Principles, practices, methods and techniques of providing customer service, IT training and providing technical and functional support to end users. Applicable industry and safety codes and standards. Office methods, procedures, software and equipment. Methods and techniques of troubleshooting hardware, software, voice and/or data communications equipment and inter-connectivity problems. Principles and practices of software and hardware installation and repair. Principles and practices of assuring data security. Ability to: Communicate effectively, both orally and in writing; translate between technical and non-technical terms. Identify, analyze and define administrative and technical issues, collect information, establish facts, draw valid conclusions and make appropriate recommendations. Effectively organize, prioritize and follow-up on work assignments in order to meet established deadlines. Provide excellent customer service. · Provide technical advice and consultation to City staff in person, online, over the telephone, or by email. Identify, analyze and resolve customer/user problems; take appropriate corrective action to problems; research technical materials to provide solutions to problems, or refer problems to appropriate staff. Learn complex principles, practices, techniques and regulations pertaining to assigned duties. Analyze current and future training, data, voice, software/hardware requirements and needs; make appropriate recommendations; develop, present and evaluate training programs and new employee training sessions. Effectively interpret and explain applicable processes, regulations, information technology protocols and hardware/software application solutions to users; listen and communicate information to persons with a diverse background of knowledge and experience. Develop and implement revisions to standard operating procedures to improve effectiveness and/or comply with technological changes as appropriate. Perform a variety of tasks in a consistent and accurate manner. Make sound decisions within established guidelines. Establish, maintain and promote positive and effective working relationships with employees, other agencies, public officials and the public. Demonstrate initiative and exercise good judgment in the performance of duties. Work independently and as a team member; recognize and set priorities and meet deadlines. Observe safety principles and work in a safe manner. Respond to cybersecurity issues and remediate in a timely manner as instructed. Recognize, set and follow priorities to meet deadlines. Client Support Specialist II: Knowledge of: Above, plus the following: Intermediate knowledge of ITSM (IT Service Management) systems to include Incident/Problem Management; Request Fulfilment; Knowledgebase Management; Asset Management and IT Service Catalogs. Intermediate knowledge of business systems applications, databases, office automation software and operating systems commonly used on desktop computers and networked systems. Client device (e.g., desktop, laptop, tablet, SmartPhone) hardware, operating systems, common office automation applications and desktop applications. Computer peripherals such as printers, copiers, multi-function devices (MFDs), scanners, plotters, and external storage devices. Intermediate knowledge of computer, business or telecommunications operations, including operating systems and software products; principles and practices of local area networks (LAN) and wide area networks (WAN). Intermediate knowledge of troubleshooting hardware, software, voice and/or data communications equipment and inter-connectivity problems. Principles and practices of mentorship and effective working team environments. Ability to: Above, plus the following : Identify, analyze and define complex technical issues, collect information, establish facts, draw valid conclusions and make appropriate recommendations. Provide technical advice and consultation to City staff in person or remotely (online, phone, email, etc.). Maintain and troubleshoot client device installations (desktops, laptops, tablets, SmartPhones) and resolve hardware and software problems. Install or modify client device installations, including connecting hardware to the network, installing software, transferring data and testing. Perform routine upgrades on City client devices and workstations, software and associated peripherals. Independently develop and coordinate effective administrative and business systems, programs and procedures. Effectively organize, prioritize and complete complex work assignments in an expedient and customer service orientation. Apply complex principles, practices, techniques and regulations pertaining to assigned duties. Analyze cybersecurity issues and remediate in a timely manner as instructed. Assist in evaluating new technologies that will lower cost or improve efficiencies; provide feedback to management on ways to improve efficiencies. · Lead staff or user training on technology solutions. Act as a team leader when necessary. Assist is evaluating new technologies that will lower cost or improve efficiencies; provide feedback to management on ways to improve efficiencies. Lead staff or user training on new or existing technology solutions. Effectively interpret and explain applicable processes, regulations, IT protocols and hardware/software application solutions to users. Develop and implement revisions to standard operating procedures to improve effectiveness and/or comply with technological or regulatory changes as appropriate. Exercise independent judgment and initiative to identify problems, analyze situations accurately, and take effective action Prepare and maintain clear, concise and accurate written reports, instructions, memos, alerts, knowledgebase articles or other related documentation. Prepare and maintain clear, concise and accurate written reports, instructions, memos, alerts, knowledgebase articles, newsletter articles and other related documentation. Make public presentations, as necessary. · Follow oral instructions, work with minimal supervision to accomplish goals and objectives and complete assigned project task on time. Plan effectively, prioritize requests and assignments and meet deadlines. Willingness to: Provide emergency response to reduce downtime, correct errors or monitor vendor activity surrounding critical system failures, off-hours scheduled maintenance downtime or work on call on a scheduled and as needed basis. Provide services in different geographical locations throughout the City as requested by users or needed. Licenses/Certificates: Possession and continued maintenance of a valid class C California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. DESIRABLE QUALIFICATIONS: Public sector employment or internship experience. Possession and maintenance of CompTIA A+ certification. Possession and maintenance of Information Technology Infrastructure Library ITIL certification. Possession and maintenance of one or more of the following: Microsoft Certifications or equivalent. Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft 365 Certified: Messaging Administrator Associate Microsoft 365 Certified: Teamwork Administrator Associate Microsoft 365 Certified: Security Administrator Associate Microsoft 365 Certified: Teams Administrator Associate Microsoft 365 Certified: Developer Associate Microsoft Certified: Azure AI Engineer Associate Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Developer Associate Microsoft Certified: Azure Security Engineer Associate Microsoft Certified: Data Analyst Associate Microsoft Certified: Azure Data Scientist Associate Microsoft Certified: Azure Data Engineer Associate Microsoft Certified: Azure Database Administrator Associate Application and Selection Process If you are interested in this opportunity, please submit a City of Sunnyvale employment application and responses to the supplemental questions to the Department of Human Resources no later than 5:00 pm on Tuesday, April 16, 2024, or after receiving 100 qualified and completed applications, whichever is first. Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted on-line through the City's employment page at Sunnyvale.ca.gov and click on JOBS . Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the examination process, which may consist of an oral examination scheduled for Wednesday , May 1, 2024 and Thursday, May 2, 2024 . (Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in a selection interview with the Information Technology Department tentatively scheduled for the week of May 6, 2024 . *Please note: Selection interviews will take place in-person at the City of Sunnyvale's City Hall. T he City does not provide any travel reimbursement or assistance. Any candidate selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a comprehensive background investigation, as well as medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. INFORMATION ABOUT PROOF OF EDUCATION Any successful candidate selected by the hiring department will be required to submit proof of education (i.e., original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Summary of Sunnyvale's Employees Association SEA For assistance on how to fill out your job application, watch the following video: How to Apply for a City of Sunnyvale Job - YouTube (5:13) The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Sunnyvale's Employees Association SEA Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 4/16/2024 5:00 PM Pacific
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information When to Apply We will be accepting applications from Friday, March 22, 2024, at 8:00 a.m. (PT) to Friday, April 5, 2024 BEFORE 5:00 p.m. (PT). Type of Recruitment Open Competitive Job Opportunity Exam Number K1764A-R Why choose to be a part of our team? Embrace the freedom of working from the comfort of your home with our hybrid teleworking schedule. Enjoy the perks of one of the most comprehensive public-sector benefits packages nationwide (Click here to explore) . By joining us, you'll gain access to a diverse range of healthcare options, robust retirement plans, and the flexibility to strike a balance between work, relaxation, and personal rejuvenation, empowering you to achieve your maximum potential both personally and professionally. The Department of Human Resources (DHR) is dedicated to delivering innovative and effective HR solutions. Our focus is on recruiting, developing, and retaining a highly skilled and diverse workforce for the largest County in the nation. Serving as the central HR agency, we collaborate with line operations to ensure a harmonized and well-rounded approach to HR management. Who are we seeking? We are in search of an individual to step into the role of Senior Data Scientist within our Information Technology division. Our ideal candidate is characterized by innovation, motivation, and a genuine passion for contributing to our organization and community. Essential Job Functions What are the responsibilities of the Senior Data Scientist within the Information Technology division? Under general supervision, leads the development and application of methods to identify, collect, process, organize, and analyze structured and unstructured data using advanced statistical prediction, inference, and optimization; effectively communicates results to County, departmental, and divisional decision makers and provides ongoing support to strengthen data-driven program design and management. Positions allocable to this class typically report to a Data Scientist Supervisor or a higher-level position responsible for the data analytics, research, or statistical function of a department, and serve as data science project leads and subject matter experts assigned to large and complex data science projects. Incumbents utilize advanced expertise in data science, including standard software tools and programming languages, advanced statistical design and modeling, predictive and prescriptive analytics, and visualization; and are conversant in the principles of data engineering and architecture, contributing to the design of systems to be used by their teams. Senior Data Scientists work collaboratively with both technical and nontechnical partners to develop and complete large-scale projects in response to identified business needs and oversee teams of data scientists and analysts as part of a large-scale project. Incumbents coordinate and contribute to complex projects that require using advanced methods of data science such as cloud-based data design; data extraction, transformation, and loading; statistical analysis and machine learning; data visualization; and placement of predictive models, automated dashboards, and other data science products into production. Incumbents present their findings to technical and nontechnical stakeholders to support data-driven program design and management; and provide and/or delegate ongoing consultation services to client programs to assist with implementing recommendations as necessary. Senior Data Scientist is distinguished from Data Scientist in that Senior Data Scientists apply advanced methods of data science to identify new and emerging business problems within their assigned departments and may lead project teams of Data Scientists and other analyst staff. Positions in this class differ from those that plan, design, conduct and evaluate research projects involving complex experimental designs and data analysis, programming and processing of data, and preparing reports and recommendations based on research findings, in that these classes do not employ machine learning or big data as part of their analyses. For more information, please view the classification specification: Senior Data Scientist . Requirements Selection Requirements Option I: Two (2) years of experience carrying out complex data science projects that included independently developing and applying methods to identify, collect, process, structure, and analyze data using statistical prediction, inference, and optimization to support data-driven program design and management, at a level equivalent to the Los Angeles County class of Data Scientist * . Option II: A Bachelor’s degree ** from an accredited college or university in a field of applied research such as Data Science, Machine Learning, Mathematics, Statistics, or Business Analytics that included 12 semester or 18 quarter units of coursework * * * in data science, predictive analytics, quantitative research methods, or statistical analysis -AND- Six (6) years of experience, including two (2) years in a lead capacity, applying and overseeing the application of machine learning, predictive analytics, data management, and hypothesis-driven data analysis to make actionable recommendations to support program, policy, and operational decision-making. A Master’s ** or Doctoral ** degree from an accredited college or university in a field of applied research such Data Science, Machine Learning, Mathematics, Statistics, or Business Analytics may substitute for up to two (2) years of experience. Special Requirement Information * Experience at the level of Data Scientist is defined as work under the general direction of a Data Science Supervisor or manager responsible for the data analytics, research, or statistical function of a department, independently performing duties of considerable difficulty to complete moderately complex projects or major aspects of large/complex projects that may be divisional, departmental, or Countywide in scope. Incumbents deploy techniques such as data extraction, transformation, and loading; classical statistical analysis and machine learning, including predictive and prescriptive modeling and optimization; and data visualization, to generate critical information and knowledge and effectively communicate findings to technical and nontechnical stakeholders to support data-driven program design, management, and decision-making. Incumbents work with data sets characterized by large volume, moderate complexity, and significant heterogeneity, integrating data from various sources, requiring direct collaboration with data engineers and other IT staff to design and provide feedback on data systems and processes necessary to support their work. ** In order to receive credit for a Bachelor's, Master’s, and/or Doctoral degree, you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization with your application at the time of filing, or e-mail a copy to AAvetyan@hr.lacounty.gov within seven (7) calendar days of filing. Note: Foreign studies must be evaluated by an academic credential evaluation agency and deemed to be equivalent to degrees from the United States. (See Accreditation Information under Employment Information). * * * In order to receive credit for the 12 semester or 18 quarter units of coursework , you must include a legible copy of the official transcripts from the accredited institution which shows the area of specialization and required coursework with your application at the time of filing, or e-mail a copy to AAvetyan@hr.lacounty.gov within seven (7) calendar days of filing. Note: Foreign studies must be evaluated by an academic credential evaluation agency and deemed to be equivalent to degrees from the United States. (See Accreditation Information under Employment Information). Physical Expectations 2 - Light. This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. License A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Endorsement of County Qualifications County employees who wish to meet the requirements using out-of-class experience must provide official documentation such as additional responsibility bonus, out-of-class bonus, temporary assignment bonus, or reclassification study from CEO Classification with your application at the time of filing or within seven (7) calendar days from application submission. Employees do not need to submit such verification if they hold or have held one of the positions above/ or a position deemed to be at equivalent level. Out-of-class duties should be accurately described in the application work history, and questionable experience will be verified through the departmental HR Manager when necessary. Selective Certification In accordance with TITLE 5 - PERSONNEL, APPENDIX 1 (Civil Service Rule 11.03) of the Los Angeles County Code, selective certification may be used for some positions that require special skills and/or training. Specific knowledge of the specialized functional areas may be the subject of the departmental hiring interview. If you wish to be considered, you MUST clearly indicate the specialized experience on your application and supplemental questionnaire. Any inconsistencies or discrepancies with your job description on the application and supplemental questionnaire will not be considered as qualifying. Additional Information Our Assessment Process This examination will consist of two (2) parts: Part I: Multiple choice and/or simulation assessment(s), weighted 7 5% , assessing: Data Wrangling and Munging Machine Learning Workflow Implementation Library Usage and Implementation Probability and Statistics Machine Learning Algorithms and Implementation Machine Learning Experiments Only those candidates who achieve a passing score of 70% or higher on Part I will proceed to Part II of this examination. Part II: Multiple choice and/or simulation assessment(s), weighted 25% ,assessing: Deductive Reasoning Professional Potential Achievement Working Relationships Analyzing Information Learning Quickly Generating New Ideas Using Time Efficiently Working to High Quality Standards Adapting to Change Coping with Uncertainty Willingness to Learn Responsibility Applicants must meet the Selection Requirements and achieve a passing score of 70% or higher on each weighted part of the examination in order to be placed on the eligible list. MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Test Preparation Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you prepare for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional online practice tests are available at https://www.shldirect.com/en-us/practice-tests . Please note that these resources are intended to provide general information about the types of tests and assessments used by the County of Los Angeles. These resources do not contain details of the exam nor the specific questions you will be asked to answer during the test administration. The exam content section describes the areas assessed by the test and you are invited to study and review whatever material you believe will help you to prepare. Transfer of Test Components Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. NOTE: All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. DO NOT select "off" under Email Preferences within your profile or click "unsubscribe" on our notices if you would like the County of Los Angeles to notify you regarding your application status, test schedules, and other important information pertaining to your candidacy for this position. Please add the below email addresses to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. AAvetyan@hr.lacounty.gov noreply@governmentjobs.com info@governmentjobs.com talentcentral@shl.com noreply@proctoru.com donot-reply@amcatmail.com Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. Eligibility Information The names of candidates receiving a passing grade in the examination will be placed on the eligible list in the order of their score group for a period of 12 months. In lieu of traditional banding, an alternative banding procedure may be employed as a result of a special study sanctioned by the Department of Human Resources, consistent with Civil Service Rule 11.01(D). Vacancy Information The resulting eligible list will be used to fill vacancies in the County of Los Angeles. Available Shift Any How to Apply Applications must be filed online only. We must receive your application BEFORE 5:00 p.m., PT, on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the BEFORE 5:00 p.m. PT, deadline. You may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the requirements to qualify, as listed on this job posting. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Important : Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from the class specification and minimum requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. Anti-Racism, Diversity, and Inclusion (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Social Security Number Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. Computer and Internet Access at Public Libraries For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. No Sharing of User ID and Password All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. Testing Accommodation If you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application. Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation. Have any questions about anything listed above? Contact us: Testing Accommodations Coordinator: TestingAccommodations@hr.lacounty.gov California Relay Services Phone: (800) 735-2922 Teletype Phone: (800) 735-2929 Department Contact Name: Armen Avetyan Department Contact Phone: (213) 866-8749 Department Contact Email: AAvetyan@hr.lacounty.gov Exam Number: K1764A-R For detailed information, please click here Closing Date/Time: 4/5/2024 5:00 PM Pacific
Mar 22, 2024
Full Time
Position/Program Information When to Apply We will be accepting applications from Friday, March 22, 2024, at 8:00 a.m. (PT) to Friday, April 5, 2024 BEFORE 5:00 p.m. (PT). Type of Recruitment Open Competitive Job Opportunity Exam Number K1764A-R Why choose to be a part of our team? Embrace the freedom of working from the comfort of your home with our hybrid teleworking schedule. Enjoy the perks of one of the most comprehensive public-sector benefits packages nationwide (Click here to explore) . By joining us, you'll gain access to a diverse range of healthcare options, robust retirement plans, and the flexibility to strike a balance between work, relaxation, and personal rejuvenation, empowering you to achieve your maximum potential both personally and professionally. The Department of Human Resources (DHR) is dedicated to delivering innovative and effective HR solutions. Our focus is on recruiting, developing, and retaining a highly skilled and diverse workforce for the largest County in the nation. Serving as the central HR agency, we collaborate with line operations to ensure a harmonized and well-rounded approach to HR management. Who are we seeking? We are in search of an individual to step into the role of Senior Data Scientist within our Information Technology division. Our ideal candidate is characterized by innovation, motivation, and a genuine passion for contributing to our organization and community. Essential Job Functions What are the responsibilities of the Senior Data Scientist within the Information Technology division? Under general supervision, leads the development and application of methods to identify, collect, process, organize, and analyze structured and unstructured data using advanced statistical prediction, inference, and optimization; effectively communicates results to County, departmental, and divisional decision makers and provides ongoing support to strengthen data-driven program design and management. Positions allocable to this class typically report to a Data Scientist Supervisor or a higher-level position responsible for the data analytics, research, or statistical function of a department, and serve as data science project leads and subject matter experts assigned to large and complex data science projects. Incumbents utilize advanced expertise in data science, including standard software tools and programming languages, advanced statistical design and modeling, predictive and prescriptive analytics, and visualization; and are conversant in the principles of data engineering and architecture, contributing to the design of systems to be used by their teams. Senior Data Scientists work collaboratively with both technical and nontechnical partners to develop and complete large-scale projects in response to identified business needs and oversee teams of data scientists and analysts as part of a large-scale project. Incumbents coordinate and contribute to complex projects that require using advanced methods of data science such as cloud-based data design; data extraction, transformation, and loading; statistical analysis and machine learning; data visualization; and placement of predictive models, automated dashboards, and other data science products into production. Incumbents present their findings to technical and nontechnical stakeholders to support data-driven program design and management; and provide and/or delegate ongoing consultation services to client programs to assist with implementing recommendations as necessary. Senior Data Scientist is distinguished from Data Scientist in that Senior Data Scientists apply advanced methods of data science to identify new and emerging business problems within their assigned departments and may lead project teams of Data Scientists and other analyst staff. Positions in this class differ from those that plan, design, conduct and evaluate research projects involving complex experimental designs and data analysis, programming and processing of data, and preparing reports and recommendations based on research findings, in that these classes do not employ machine learning or big data as part of their analyses. For more information, please view the classification specification: Senior Data Scientist . Requirements Selection Requirements Option I: Two (2) years of experience carrying out complex data science projects that included independently developing and applying methods to identify, collect, process, structure, and analyze data using statistical prediction, inference, and optimization to support data-driven program design and management, at a level equivalent to the Los Angeles County class of Data Scientist * . Option II: A Bachelor’s degree ** from an accredited college or university in a field of applied research such as Data Science, Machine Learning, Mathematics, Statistics, or Business Analytics that included 12 semester or 18 quarter units of coursework * * * in data science, predictive analytics, quantitative research methods, or statistical analysis -AND- Six (6) years of experience, including two (2) years in a lead capacity, applying and overseeing the application of machine learning, predictive analytics, data management, and hypothesis-driven data analysis to make actionable recommendations to support program, policy, and operational decision-making. A Master’s ** or Doctoral ** degree from an accredited college or university in a field of applied research such Data Science, Machine Learning, Mathematics, Statistics, or Business Analytics may substitute for up to two (2) years of experience. Special Requirement Information * Experience at the level of Data Scientist is defined as work under the general direction of a Data Science Supervisor or manager responsible for the data analytics, research, or statistical function of a department, independently performing duties of considerable difficulty to complete moderately complex projects or major aspects of large/complex projects that may be divisional, departmental, or Countywide in scope. Incumbents deploy techniques such as data extraction, transformation, and loading; classical statistical analysis and machine learning, including predictive and prescriptive modeling and optimization; and data visualization, to generate critical information and knowledge and effectively communicate findings to technical and nontechnical stakeholders to support data-driven program design, management, and decision-making. Incumbents work with data sets characterized by large volume, moderate complexity, and significant heterogeneity, integrating data from various sources, requiring direct collaboration with data engineers and other IT staff to design and provide feedback on data systems and processes necessary to support their work. ** In order to receive credit for a Bachelor's, Master’s, and/or Doctoral degree, you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization with your application at the time of filing, or e-mail a copy to AAvetyan@hr.lacounty.gov within seven (7) calendar days of filing. Note: Foreign studies must be evaluated by an academic credential evaluation agency and deemed to be equivalent to degrees from the United States. (See Accreditation Information under Employment Information). * * * In order to receive credit for the 12 semester or 18 quarter units of coursework , you must include a legible copy of the official transcripts from the accredited institution which shows the area of specialization and required coursework with your application at the time of filing, or e-mail a copy to AAvetyan@hr.lacounty.gov within seven (7) calendar days of filing. Note: Foreign studies must be evaluated by an academic credential evaluation agency and deemed to be equivalent to degrees from the United States. (See Accreditation Information under Employment Information). Physical Expectations 2 - Light. This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. License A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Endorsement of County Qualifications County employees who wish to meet the requirements using out-of-class experience must provide official documentation such as additional responsibility bonus, out-of-class bonus, temporary assignment bonus, or reclassification study from CEO Classification with your application at the time of filing or within seven (7) calendar days from application submission. Employees do not need to submit such verification if they hold or have held one of the positions above/ or a position deemed to be at equivalent level. Out-of-class duties should be accurately described in the application work history, and questionable experience will be verified through the departmental HR Manager when necessary. Selective Certification In accordance with TITLE 5 - PERSONNEL, APPENDIX 1 (Civil Service Rule 11.03) of the Los Angeles County Code, selective certification may be used for some positions that require special skills and/or training. Specific knowledge of the specialized functional areas may be the subject of the departmental hiring interview. If you wish to be considered, you MUST clearly indicate the specialized experience on your application and supplemental questionnaire. Any inconsistencies or discrepancies with your job description on the application and supplemental questionnaire will not be considered as qualifying. Additional Information Our Assessment Process This examination will consist of two (2) parts: Part I: Multiple choice and/or simulation assessment(s), weighted 7 5% , assessing: Data Wrangling and Munging Machine Learning Workflow Implementation Library Usage and Implementation Probability and Statistics Machine Learning Algorithms and Implementation Machine Learning Experiments Only those candidates who achieve a passing score of 70% or higher on Part I will proceed to Part II of this examination. Part II: Multiple choice and/or simulation assessment(s), weighted 25% ,assessing: Deductive Reasoning Professional Potential Achievement Working Relationships Analyzing Information Learning Quickly Generating New Ideas Using Time Efficiently Working to High Quality Standards Adapting to Change Coping with Uncertainty Willingness to Learn Responsibility Applicants must meet the Selection Requirements and achieve a passing score of 70% or higher on each weighted part of the examination in order to be placed on the eligible list. MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Test Preparation Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you prepare for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional online practice tests are available at https://www.shldirect.com/en-us/practice-tests . Please note that these resources are intended to provide general information about the types of tests and assessments used by the County of Los Angeles. These resources do not contain details of the exam nor the specific questions you will be asked to answer during the test administration. The exam content section describes the areas assessed by the test and you are invited to study and review whatever material you believe will help you to prepare. Transfer of Test Components Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. NOTE: All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. DO NOT select "off" under Email Preferences within your profile or click "unsubscribe" on our notices if you would like the County of Los Angeles to notify you regarding your application status, test schedules, and other important information pertaining to your candidacy for this position. Please add the below email addresses to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. AAvetyan@hr.lacounty.gov noreply@governmentjobs.com info@governmentjobs.com talentcentral@shl.com noreply@proctoru.com donot-reply@amcatmail.com Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. Eligibility Information The names of candidates receiving a passing grade in the examination will be placed on the eligible list in the order of their score group for a period of 12 months. In lieu of traditional banding, an alternative banding procedure may be employed as a result of a special study sanctioned by the Department of Human Resources, consistent with Civil Service Rule 11.01(D). Vacancy Information The resulting eligible list will be used to fill vacancies in the County of Los Angeles. Available Shift Any How to Apply Applications must be filed online only. We must receive your application BEFORE 5:00 p.m., PT, on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the BEFORE 5:00 p.m. PT, deadline. You may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the requirements to qualify, as listed on this job posting. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Important : Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from the class specification and minimum requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. Anti-Racism, Diversity, and Inclusion (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Social Security Number Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. Computer and Internet Access at Public Libraries For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. No Sharing of User ID and Password All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. Testing Accommodation If you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application. Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation. Have any questions about anything listed above? Contact us: Testing Accommodations Coordinator: TestingAccommodations@hr.lacounty.gov California Relay Services Phone: (800) 735-2922 Teletype Phone: (800) 735-2929 Department Contact Name: Armen Avetyan Department Contact Phone: (213) 866-8749 Department Contact Email: AAvetyan@hr.lacounty.gov Exam Number: K1764A-R For detailed information, please click here Closing Date/Time: 4/5/2024 5:00 PM Pacific
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Administrative Analyst SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Office of Research and Sponsored Programs/Department of Child and Adolescent Development Appointment Type Temporary. The position will end on or before March 31, 2025. Permanent status cannot be earned in this grant-funded position. This Temporary appointment can be concluded prior to the stated temporary appointment end date, normally with a two-week notice period. Continuation of this temporary appointment is contingent upon grant funding. Time Base Part-Time 0.50 FTE Work Schedule: Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $2,914.00 - $3,238.00 per month at Part-Time (0.50) $5,829.00 - $6,477.00 per month at Full-Time (1.0) Salary is commensurate with experience. Position Summary The Department of Child & Adolescent Development is within the college of Health and Social Sciences. The Administrative Analyst will report to the Principal Investigator, Dr. Linda M. Platas, of the PK-3rd Grade Integrated Teacher Preparation Program (ITPP) grant. The Administrative Analyst will set up systems and procedures to collect data for: grant reporting; tracking and reporting outreach; recruitment efforts and effectiveness; course articulation across IHEs; financial aid; candidate progress from initial contact to program completion (including ITPP time-to-completion); and program evaluation. Position Information Administration, Recruitment, & Admissions Co-lead, plan and implement regular meetings and special events for all key program personnel and stakeholders Oversee the development of recruitment materials and procedures for admissions to the PK-3rd Grade ITPP Develop presentations and workshops that effectively communicate about the PK-3rd Grade ITPP and share at community and stakeholder meetings and events Develop student case management procedures Co-lead design of websites in collaboration with Graduate College of Education (GCOE), CAD, and community colleges Serve as the primary administrative contact for the program, including higher education institution partners Use data to identify priorities and challenges for program and students Design student support systems to ensure students are receiving academic support through SF State student support services (e.g, tutoring, financial aid) Oversee data collection for recruitment and admissions Independent determination of approaches to projects and priorities Use appreciable judgment in the development of policies and procedures related to issues frequently not covered by existing policies and procedures Use appreciable ingenuity and innovation to conceive of new approaches and solutions to address complex problems and issues related to developing an ITPP Co-lead course articulation across IHEs with PI Work with PI on all aspects related to administration of the PK-3rd Grade ITPP Evaluation & Reporting Collaborate with team to ensure streamlined programming that encompasses key objectives and long term goals of the PK-3rd Grade ITPP Create program evaluation Report data, analysis, evaluation, and recommended policies, from a strategic and operational perspective, to the PI and the California Commission on Teacher Credentialing Represent CAD at community meetings with stakeholders Other Duties as assigned Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations. Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions. Ability to work with representatives from public and private entities and handle potentially sensitive situations. Demonstrated consultative skills in working with internal and external constituent groups. Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus. Preferred Qualifications MA in Education or related field Experience working with educators and related stakeholders in the San Francisco Bay Area Knowledge and understanding of early care and education field in SF Bay Area Knowledge and understanding of San Francisco State University policies and procedures Knowledge and experience with statistical analysis software and program evaluation Experience presenting at professional meetings and/or events Environmental/Physical/Special Ability to occasionally visit various sites and attend meetings in the Bay Area Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 21, 2024
Working Title Administrative Analyst SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Office of Research and Sponsored Programs/Department of Child and Adolescent Development Appointment Type Temporary. The position will end on or before March 31, 2025. Permanent status cannot be earned in this grant-funded position. This Temporary appointment can be concluded prior to the stated temporary appointment end date, normally with a two-week notice period. Continuation of this temporary appointment is contingent upon grant funding. Time Base Part-Time 0.50 FTE Work Schedule: Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $2,914.00 - $3,238.00 per month at Part-Time (0.50) $5,829.00 - $6,477.00 per month at Full-Time (1.0) Salary is commensurate with experience. Position Summary The Department of Child & Adolescent Development is within the college of Health and Social Sciences. The Administrative Analyst will report to the Principal Investigator, Dr. Linda M. Platas, of the PK-3rd Grade Integrated Teacher Preparation Program (ITPP) grant. The Administrative Analyst will set up systems and procedures to collect data for: grant reporting; tracking and reporting outreach; recruitment efforts and effectiveness; course articulation across IHEs; financial aid; candidate progress from initial contact to program completion (including ITPP time-to-completion); and program evaluation. Position Information Administration, Recruitment, & Admissions Co-lead, plan and implement regular meetings and special events for all key program personnel and stakeholders Oversee the development of recruitment materials and procedures for admissions to the PK-3rd Grade ITPP Develop presentations and workshops that effectively communicate about the PK-3rd Grade ITPP and share at community and stakeholder meetings and events Develop student case management procedures Co-lead design of websites in collaboration with Graduate College of Education (GCOE), CAD, and community colleges Serve as the primary administrative contact for the program, including higher education institution partners Use data to identify priorities and challenges for program and students Design student support systems to ensure students are receiving academic support through SF State student support services (e.g, tutoring, financial aid) Oversee data collection for recruitment and admissions Independent determination of approaches to projects and priorities Use appreciable judgment in the development of policies and procedures related to issues frequently not covered by existing policies and procedures Use appreciable ingenuity and innovation to conceive of new approaches and solutions to address complex problems and issues related to developing an ITPP Co-lead course articulation across IHEs with PI Work with PI on all aspects related to administration of the PK-3rd Grade ITPP Evaluation & Reporting Collaborate with team to ensure streamlined programming that encompasses key objectives and long term goals of the PK-3rd Grade ITPP Create program evaluation Report data, analysis, evaluation, and recommended policies, from a strategic and operational perspective, to the PI and the California Commission on Teacher Credentialing Represent CAD at community meetings with stakeholders Other Duties as assigned Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations. Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions. Ability to work with representatives from public and private entities and handle potentially sensitive situations. Demonstrated consultative skills in working with internal and external constituent groups. Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus. Preferred Qualifications MA in Education or related field Experience working with educators and related stakeholders in the San Francisco Bay Area Knowledge and understanding of early care and education field in SF Bay Area Knowledge and understanding of San Francisco State University policies and procedures Knowledge and experience with statistical analysis software and program evaluation Experience presenting at professional meetings and/or events Environmental/Physical/Special Ability to occasionally visit various sites and attend meetings in the Bay Area Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
California State University (CSU) Northridge
18111 Nordhoff Street, Northridge, CA 91330, USA
CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun . Major Duties Under general supervision of the Senior Director and Information Security Officer, the Identity Management and Security Analyst leads and plans the implementation, upgrade, troubleshooting, patching, tuning, capacity planning, optimization, disaster recovery and ongoing support for CSUN’s Identity Management, Authentication and Information Security systems. The incumbent works closely with other Information Technology teams working on system administration, networking, operations, information security, identity management, SAN/NAS storage systems, Oracle, MySQL databases, and etc. Interfaces with vendors and other external stakeholders that contribute to the success of Identity Management, Authentication and Information Security. Supports, develops, and maintains architectural diagrams for Information Security, Identity Management and Authentication systems, develops test plans, and coordinates testing to ensure ongoing functionality. Develops large and/or complex solutions to Information Security, Identity Management and Authentication that requires analysis and research, and works on multiple projects at once as the subject matter expert. Performs other duties as assigned. *NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://bit.ly/41J43nB Qualifications Equivalent to graduation from an accredited four-year college or university in a related field. Certification training and applied experience may be substituted for the required education, on a year-for-year basis. Three (3) years of full-time, progressively responsible field-related experience that includes knowledge of relevant hardware, software, maintenance, and user support. Knowledge, Skills, & Abilities Thorough knowledge of a variety of software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Functional knowledge of: Identity Management, Authentication and Information Security systems. Ability and specialized skills to: apply and assess user needs; identify, analyze and address user problems; analyze problems and propose effective solution; understand functional and procedural requirements and develop alternative solutions. Ability and specialized skills to: relate system solutions to departmental management and staff; communicate effectively both orally and in writing; make presentations; conduct meetings; develop and/or provide user training; and establish and maintain cooperative working relationships with students, faculty, staff, and administration. Pay, Benefits, & Work Schedule The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver and more. Classification/grade: 0420 / Info Tech Consultant II / 2 The anticipated HIRING RANGE: $4912 - $8000 per month, dependent upon qualifications and experience. The salary range for this classification is: $4912 - 12,124 per month. HOURS: Full Time; 40 hours per week; Monday through Friday; may include evenings and weekends. REG: This is a Regular position with a one-year probationary period. The position is currently hybrid (3 days in office, 2 days remote); however, this is subject to change based on student and/or operational needs. General Information This job opening has been re-posted and will remain OPEN UNTIL FILLED. This position is a sensitive position as designated by the CSU. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California. Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, ancestry, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, covered military and veteran status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Advertised: Feb 28 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun . Major Duties Under general supervision of the Senior Director and Information Security Officer, the Identity Management and Security Analyst leads and plans the implementation, upgrade, troubleshooting, patching, tuning, capacity planning, optimization, disaster recovery and ongoing support for CSUN’s Identity Management, Authentication and Information Security systems. The incumbent works closely with other Information Technology teams working on system administration, networking, operations, information security, identity management, SAN/NAS storage systems, Oracle, MySQL databases, and etc. Interfaces with vendors and other external stakeholders that contribute to the success of Identity Management, Authentication and Information Security. Supports, develops, and maintains architectural diagrams for Information Security, Identity Management and Authentication systems, develops test plans, and coordinates testing to ensure ongoing functionality. Develops large and/or complex solutions to Information Security, Identity Management and Authentication that requires analysis and research, and works on multiple projects at once as the subject matter expert. Performs other duties as assigned. *NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://bit.ly/41J43nB Qualifications Equivalent to graduation from an accredited four-year college or university in a related field. Certification training and applied experience may be substituted for the required education, on a year-for-year basis. Three (3) years of full-time, progressively responsible field-related experience that includes knowledge of relevant hardware, software, maintenance, and user support. Knowledge, Skills, & Abilities Thorough knowledge of a variety of software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Functional knowledge of: Identity Management, Authentication and Information Security systems. Ability and specialized skills to: apply and assess user needs; identify, analyze and address user problems; analyze problems and propose effective solution; understand functional and procedural requirements and develop alternative solutions. Ability and specialized skills to: relate system solutions to departmental management and staff; communicate effectively both orally and in writing; make presentations; conduct meetings; develop and/or provide user training; and establish and maintain cooperative working relationships with students, faculty, staff, and administration. Pay, Benefits, & Work Schedule The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver and more. Classification/grade: 0420 / Info Tech Consultant II / 2 The anticipated HIRING RANGE: $4912 - $8000 per month, dependent upon qualifications and experience. The salary range for this classification is: $4912 - 12,124 per month. HOURS: Full Time; 40 hours per week; Monday through Friday; may include evenings and weekends. REG: This is a Regular position with a one-year probationary period. The position is currently hybrid (3 days in office, 2 days remote); however, this is subject to change based on student and/or operational needs. General Information This job opening has been re-posted and will remain OPEN UNTIL FILLED. This position is a sensitive position as designated by the CSU. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California. Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, ancestry, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, covered military and veteran status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Advertised: Feb 28 2024 Pacific Standard Time Applications close: Closing Date/Time: