City of Sacramento, CA
Sacramento, California, United States
THE POSITION THIS POSTING WILL BE OPEN UNTIL FILLED Application cut - off dates are 2/29/2024, 3/31/2024, 4/30/2024, 5/31/2024, 6/30/2024, 7/31/2024 Please Note: a candidate must successfully pass a thorough background investigation, including a criminal history check for job-related convictions, fingerprinting, polygraph test, credit check, and a drug use history to be considered for this position. Under general supervision, the Animal Control Officer II coordinates and performs a variety of animal control and compliance functions, including patrolling assigned areas; monitoring and enforcing animal control regulations; responding to animal control inquiries and complaints from the public; issuing citations and warnings; and performing all animal related public safety and health duties. DISTINGUISHING CHARACTERISTICS This is a journey level classification in the Animal Control Officer series. At the discretion of the appointing authority, positions in this classification may be flexibly-staffed, and are usually filled by advancement from the lower level Animal Control Officer I classification. Appointment to the II level requires that the employee performs the full range of duties of the class and meets the qualification standards for the class. Work in this class is distinguished from that of Animal Control Officer I by a greater understanding of the laws and ordinances related to animal control and compliance and complexity of the assignments received. The Animal Control Officer II is distinguished from the Senior Animal Control Officer in that the latter performs the full, first-line supervisory duties such as plan, evaluate, and assign the work of subordinates. SUPERVISION RECEIVED AND EXERCISED This classification receives technical and functional supervision from a Senior Animal Control Officer. This classification may train and lead others engaged in similar work. ESSENTIAL DUTIES AND RESPONSIBILITIES Depending upon assignment, duties may include, but are not limited to, the following: Investigate reports of animal cruelty, nuisances, and potentially dangerous animals; communicate with and advise owners of loose animals. Patrol City streets, neighborhoods, and/or other designated areas in order to monitor, remove, transport, and locate stray, vicious, trapped, injured, and/or dead animals. Rescue and impound stray animals; use remote chemical immobilization equipment; vaccinate, photograph, and process impounded animals prior to kenneling; transport injured animals to veterinary hospitals for treatment. Assist law enforcement personnel and other agencies by taking animals into custody due to death, emergencies, arrests, and/or police investigations. May be required to forcibly enter a residence to obtain an animal. Enforce City and State laws, regulations, and ordinances related to animal control. Compile case evidence and prepare animal control cases for court; provide court testimony and render opinions on the nature of case animals. Issue warnings and citations for violations of animal control regulations and may be required to testify in court or at administrative hearings. Safely operate rifles, shotguns, and tranquilizer equipment to capture, humanely euthanize animals, or defend the public from vicious or uncontrollable animals as necessary. Educate and provide the public with information regarding animal control laws, licensing requirements, owner responsibilities, and appropriate animal care. Maintain and safeguard assigned equipment and supplies such as citation books, computers, controlled substances, and animal control vehicles. Operate a computer and a two-way radio to maintain close communication with dispatching personnel. May train others performing similar work. Prepare and maintain a variety of animal control records, documentation, and reports. Provide courteous and professional customer service to those contacted in the course of work. Other related duties may also be performed; not all duties listed may necessarily be performed by each individual holding this classification. QUALIFICATIONS Knowledge of: Occupational hazards and safety precautions of work around animals. Habits and characteristics of domestic animals and wildlife. Symptoms of common animal diseases. Principles and practices of customer service, including conflict resolution. Computer operations and applications. State laws and regulations related to animal control functions (such as rabies and search and seizures); current local animal control codes and regulations. Record keeping principles and practices. Laboratory analysis principles and practices. Skill in: Answering inquiries and providing factual and technical information. Handling criticism and hostility from citizens with tact and good judgment. Communicating clearly and concisely, both orally and in writing. Collecting, compiling, and analyzing basic information and data. Making field contact with various animals, some of which may be hostile and/or injured. Using common office computer software. Safe and proficient use of specialized law enforcement weapons and equipment. Providing courteous and professional customer service. Ability to: Read, write, speak, and understand the English language at a level necessary for efficient job performance. Understand, retain, interpret, and enforce animal control codes, laws, case law, and regulations. Identify and report animal control problems encountered in the course of work. Safely care for and physically control live, sick, or injured domestic and exotic animals and reptiles. Humanely euthanize animals by the end of probationary period. Gather specimens for laboratory analysis and observe contamination protocols. Properly operate animal control equipment. Understand and comply with departmental policies, rules, and instructions. Establish and maintain positive working relationships with the public, community volunteers, and City personnel. Prioritize work; coordinate several activities, and follow-up as required. Timely prepare well-written, clear, concise, and well-substantiated reports. Assist with staff and volunteers training as needed. Efficiently and effectively perform assigned duties with considerable independence within legal and procedural guidelines. EXPERIENCE AND EDUCATION Experience: Eighteen months of experience in animal care or animal control, of which six months must be in public contact work and the enforcement of rules and regulations. AND Education: Possession of a High School diploma or G.E.D. equivalent. SPECIAL QUALIFICATIONS Driver License: Possession of a valid California Class C Driver License at the time of appointment. Loss of the Class C License is cause for discipline. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. Certifications: Must possess or obtain the State of California Peace Officer Standards and Training (POST) Penal Code 832 (Arrest and Firearms) Certificate during probationary period and throughout the course of employment. Failure to maintain the certificate could be cause for discipline. Must possess or obtain the American Red Cross Standard First Aid Course Certificate during probationary period and throughout the course of employment. Failure to maintain the certificate could be cause for discipline. Background: Must pass a background investigation, which includes a criminal history check for job-related convictions, fingerprinting, drug use history, and polygraph. Felony Convictions: Free of felony convictions under California Penal Code Sections 29900 and 29905. Medical/Drug Test: Must pass a medical and/or drug test. Work Conditions: Must perform shift work as assigned, including days, evenings, weekends, and holidays. Standby duty is also required. Environmental Conditions: Work outside in various types of weather and unsanitary environments. Incumbents must be able to work in or around dead people, human excrement, animal fur, dander, disorganized and/or substandard houses; deal with infectious, emotionally distressed and confrontational people and aggressive animals. Additionally, incumbents are exposed to and/or in contact with chemicals used to perform euthanasia and people who may be under influence of drugs and/or alcohol. Must be willing to obtain a pre-exposure rabies vaccination, and when medically required, revaccination shots. Physical Conditions: Must be able to regularly lift, carry, restrain, and capture animals between 60-70 pounds; occasionally up to 100 pounds. Incumbents may be required to walk, run, stand, or climb on slippery, even or uneven, and paved or unpaved surfaces as welll as bend, stoop, squat, and crawl in small, low and/or confined areas. PROBATIONARY PERIOD Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE P lease note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently , including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the next posted cut - off date; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be con sidered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week ). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Position/job titles will not be con sidered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the next posted cut - off date. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may con tact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Animal Control Officer II examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further con sideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Background Process : If considered for appointment, candidates must pass a background investigation, which includes a criminal history check, fingerprinting, polygraph test, credit check, and drug use history. QUESTIONS: For questions con cerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, con tact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: Continuous
Mar 07, 2024
Full Time
THE POSITION THIS POSTING WILL BE OPEN UNTIL FILLED Application cut - off dates are 2/29/2024, 3/31/2024, 4/30/2024, 5/31/2024, 6/30/2024, 7/31/2024 Please Note: a candidate must successfully pass a thorough background investigation, including a criminal history check for job-related convictions, fingerprinting, polygraph test, credit check, and a drug use history to be considered for this position. Under general supervision, the Animal Control Officer II coordinates and performs a variety of animal control and compliance functions, including patrolling assigned areas; monitoring and enforcing animal control regulations; responding to animal control inquiries and complaints from the public; issuing citations and warnings; and performing all animal related public safety and health duties. DISTINGUISHING CHARACTERISTICS This is a journey level classification in the Animal Control Officer series. At the discretion of the appointing authority, positions in this classification may be flexibly-staffed, and are usually filled by advancement from the lower level Animal Control Officer I classification. Appointment to the II level requires that the employee performs the full range of duties of the class and meets the qualification standards for the class. Work in this class is distinguished from that of Animal Control Officer I by a greater understanding of the laws and ordinances related to animal control and compliance and complexity of the assignments received. The Animal Control Officer II is distinguished from the Senior Animal Control Officer in that the latter performs the full, first-line supervisory duties such as plan, evaluate, and assign the work of subordinates. SUPERVISION RECEIVED AND EXERCISED This classification receives technical and functional supervision from a Senior Animal Control Officer. This classification may train and lead others engaged in similar work. ESSENTIAL DUTIES AND RESPONSIBILITIES Depending upon assignment, duties may include, but are not limited to, the following: Investigate reports of animal cruelty, nuisances, and potentially dangerous animals; communicate with and advise owners of loose animals. Patrol City streets, neighborhoods, and/or other designated areas in order to monitor, remove, transport, and locate stray, vicious, trapped, injured, and/or dead animals. Rescue and impound stray animals; use remote chemical immobilization equipment; vaccinate, photograph, and process impounded animals prior to kenneling; transport injured animals to veterinary hospitals for treatment. Assist law enforcement personnel and other agencies by taking animals into custody due to death, emergencies, arrests, and/or police investigations. May be required to forcibly enter a residence to obtain an animal. Enforce City and State laws, regulations, and ordinances related to animal control. Compile case evidence and prepare animal control cases for court; provide court testimony and render opinions on the nature of case animals. Issue warnings and citations for violations of animal control regulations and may be required to testify in court or at administrative hearings. Safely operate rifles, shotguns, and tranquilizer equipment to capture, humanely euthanize animals, or defend the public from vicious or uncontrollable animals as necessary. Educate and provide the public with information regarding animal control laws, licensing requirements, owner responsibilities, and appropriate animal care. Maintain and safeguard assigned equipment and supplies such as citation books, computers, controlled substances, and animal control vehicles. Operate a computer and a two-way radio to maintain close communication with dispatching personnel. May train others performing similar work. Prepare and maintain a variety of animal control records, documentation, and reports. Provide courteous and professional customer service to those contacted in the course of work. Other related duties may also be performed; not all duties listed may necessarily be performed by each individual holding this classification. QUALIFICATIONS Knowledge of: Occupational hazards and safety precautions of work around animals. Habits and characteristics of domestic animals and wildlife. Symptoms of common animal diseases. Principles and practices of customer service, including conflict resolution. Computer operations and applications. State laws and regulations related to animal control functions (such as rabies and search and seizures); current local animal control codes and regulations. Record keeping principles and practices. Laboratory analysis principles and practices. Skill in: Answering inquiries and providing factual and technical information. Handling criticism and hostility from citizens with tact and good judgment. Communicating clearly and concisely, both orally and in writing. Collecting, compiling, and analyzing basic information and data. Making field contact with various animals, some of which may be hostile and/or injured. Using common office computer software. Safe and proficient use of specialized law enforcement weapons and equipment. Providing courteous and professional customer service. Ability to: Read, write, speak, and understand the English language at a level necessary for efficient job performance. Understand, retain, interpret, and enforce animal control codes, laws, case law, and regulations. Identify and report animal control problems encountered in the course of work. Safely care for and physically control live, sick, or injured domestic and exotic animals and reptiles. Humanely euthanize animals by the end of probationary period. Gather specimens for laboratory analysis and observe contamination protocols. Properly operate animal control equipment. Understand and comply with departmental policies, rules, and instructions. Establish and maintain positive working relationships with the public, community volunteers, and City personnel. Prioritize work; coordinate several activities, and follow-up as required. Timely prepare well-written, clear, concise, and well-substantiated reports. Assist with staff and volunteers training as needed. Efficiently and effectively perform assigned duties with considerable independence within legal and procedural guidelines. EXPERIENCE AND EDUCATION Experience: Eighteen months of experience in animal care or animal control, of which six months must be in public contact work and the enforcement of rules and regulations. AND Education: Possession of a High School diploma or G.E.D. equivalent. SPECIAL QUALIFICATIONS Driver License: Possession of a valid California Class C Driver License at the time of appointment. Loss of the Class C License is cause for discipline. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. Certifications: Must possess or obtain the State of California Peace Officer Standards and Training (POST) Penal Code 832 (Arrest and Firearms) Certificate during probationary period and throughout the course of employment. Failure to maintain the certificate could be cause for discipline. Must possess or obtain the American Red Cross Standard First Aid Course Certificate during probationary period and throughout the course of employment. Failure to maintain the certificate could be cause for discipline. Background: Must pass a background investigation, which includes a criminal history check for job-related convictions, fingerprinting, drug use history, and polygraph. Felony Convictions: Free of felony convictions under California Penal Code Sections 29900 and 29905. Medical/Drug Test: Must pass a medical and/or drug test. Work Conditions: Must perform shift work as assigned, including days, evenings, weekends, and holidays. Standby duty is also required. Environmental Conditions: Work outside in various types of weather and unsanitary environments. Incumbents must be able to work in or around dead people, human excrement, animal fur, dander, disorganized and/or substandard houses; deal with infectious, emotionally distressed and confrontational people and aggressive animals. Additionally, incumbents are exposed to and/or in contact with chemicals used to perform euthanasia and people who may be under influence of drugs and/or alcohol. Must be willing to obtain a pre-exposure rabies vaccination, and when medically required, revaccination shots. Physical Conditions: Must be able to regularly lift, carry, restrain, and capture animals between 60-70 pounds; occasionally up to 100 pounds. Incumbents may be required to walk, run, stand, or climb on slippery, even or uneven, and paved or unpaved surfaces as welll as bend, stoop, squat, and crawl in small, low and/or confined areas. PROBATIONARY PERIOD Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE P lease note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently , including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the next posted cut - off date; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be con sidered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week ). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Position/job titles will not be con sidered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the next posted cut - off date. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may con tact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Animal Control Officer II examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further con sideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Background Process : If considered for appointment, candidates must pass a background investigation, which includes a criminal history check, fingerprinting, polygraph test, credit check, and drug use history. QUESTIONS: For questions con cerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, con tact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: Continuous
City of Sacramento, CA
Sacramento, California, United States
THE POSITION THIS POSTING WILL BE OPEN UNTIL FILLED Applications are referred to the department weekly, every Wednesday Please Note: a candidate must successfully pass a thorough background investigation, including a criminal history check for job-related convictions, fingerprinting, polygraph test, and a drug use history to be considered for this position. IDEAL CANDIDATE STATEMENT The Front Street Animal Shelter is seeking a Chief Animal Control Officer. The ideal candidate will possess the following: Knowledge of current best practices in animal control and shelter management programs and policies. Knowledge and experience with current obstacles in municipal animal service organizations, including field service and shelter operations. Experience in hiring, developing, and managing staff. Willingness to accommodate varied workdays and schedules. The Chief Animal Control Officer plans, directs, organizes, coordinates, and evaluates animal control activities including the enforcement of laws related to animal protection and the sheltering of animals; develops and implements animal control programs and field enforcement policies; assists with the coordination of division activities with other City departments and outside agencies. DISTINGUISHING CHARACTERISTICS This single-position exempt management level classification assists with the administration of the division, provides technical assistance to subordinate staff, and oversees and coordinates investigations. This classification is distinguished from Animal Care Services Manager in that the latter is at the division manager level and is responsible for overseeing the day-to-day activities of the Animal Care Services Division. SUPERVISION RECEIVED AND EXERCISED Limited direction is provided by the Animal Care Services Manager. Responsibilities include the direct and indirect supervision of animal control personnel. ESSENTIAL DUTIES AND RESPONSIBILITIES Depending upon the assignments, duties may include, but are not limited to, the following: Establishes, implements, and reviews goals and objectives for operational staff; identifies resource needs; develops animal control policies and procedures required to meet the mission and vision of the division; may serve as Animal Care Services Manager in their absence. Supervises, trains, and evaluates assigned personnel; provides advice and assistance to staff; ensures adequate coverage of operations. Receives and responds to citizen and elected official complaints and inquiries. Oversees and coordinates criminal investigations related to animal control and animal welfare issues. Researches and analyzes legislature related to animal protection and the sheltering of animals; evaluates impact to division operations and implements changes to policy, procedure and practice; maintains a current understanding and knowledge of issues concerning animal control and the sheltering of animals. Oversees and coordinates enforcement activities related to animal control and animal welfare issues. Acts as liaison between division and other City departments and outside agencies; represents the division at city council meetings, community organizations, and related committees for animal control matters. Assists with the development and monitoring of divisional budget; reviews and authorizes requests for the purchase of new equipment and supplies. Performs other or related duties as assigned. QUALIFICATIONS Knowledge of: Current methods, procedures, equipment, and technology for effective animal control management. Various local, state, and federal laws and regulations relating to animal control and the sheltering of animals. Investigative and documentation techniques including collecting and cataloging evidence. Recent developments, current literature, and sources of information regarding animal control operations. Principles of administration, personnel management, and budgeting. Principles and practices of legislative analysis and report writing. Various methods, procedures, equipment, technology and software related to animal control and the sheltering of animals. Skill in: Public speaking. Document preparation; report writing. Use of modern office equipment including computers, computer applications and software. Use of standard animal control equipment and vehicles. Ability to: Plan, organize, coordinate, and supervise the operational functions of the division. Train and evaluate subordinates. Establish and maintain effective relationships with those contacted in the course of work. Communicate effectively, both orally and in writing. Analyze and enforce local, state and federal laws related to animal control and the sheltering of animals. Develop, implement, and oversee animal related programs. EXPERIENCE AND EDUCATION Experience: Four years of paid full-time experience in the administration and operation of an animal care, enforcement, or control operation, including supervising, training and reviewing the work of subordinate staff. -AND- Education: An Associate's degree or 60 semester units from an accredited college or university with major course work in animal science, business administration, public administration, veterinary science, administration of justice or related field. Substitution: A Bachelor's degree from an accredited college or university with major course work in animal science, business administration, public administration, veterinary science, administration of justice or related field may substitute for two years of the required experience. PROOF OF EDUCATION Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver License: Possession of a valid California Class C Driver License at the time of appointment. Loss of the Class C License is cause for discipline. Individuals who do not meet this requirement due to a physical disability will be reviewed on a case-by-case basis. Certification: Possession of State of California Peace Officer Standards and Training (POST) Penal Code 832 (Arrest, Search and Seizure) Certificate is desirable. Background: Must pass a background investigation, which includes a criminal history check for job related convictions, fingerprinting, drug use history, and polygraph. Felony Convictions: Free of felony convictions under California Penal Code Sections 29900 and 29905. Medical and Drug Test: Must pass a medical and drug test. Physical Demands and Work Environment: The conditions herin are typically required of an incumbent to successfully perform the essential functions of this job. Reasonable accomodations may be made to enable individuals with disabilities to perform the essential job functions. Work Conditions: must perform shift work as assigned, including days/evenings, weekends, and holidays. Environmental Conditions: work is performed primarily in a standard office setting, but could include exposure to various types of weather and unsanitary conditions, work around dead people, human excrement, animal fur, dander, disorganized and/or substandard houses; infectious, emotionally distressed and confrontational people and aggressive animals, chemical used to perform euthanasia and people who may be under influence of drugs and/or alcohol. Must be willing to obtain a pre-exposure rabies vaccination, and when medically required, revaccination shots. Physical Conditons: must be able to occasionally lift, carry, restrain, and capture animals between 60-70 pounds; walk, run, stand, or climb on slipper, even or uneven, and paved or unpaved surfaces as well as bend, stip, squat, and crawl in small, low and/or confined areas. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently , including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application for further consideration by the next posted cut - off date ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week ). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. 2. Supplemental Questionnaire: (Pass/Fail) - In addition to the City of Sacramento employment application, all applicants must complete and submit online responses to the supplemental questionnaire to the City of Sacramento Employment Office as part of the application process ; Responses to the supplemental questionnaire must be submitted online; paper questionnaire will not be accepted. Incomplete supplemental questionnaire will not pass the review process; omitted information cannot be considered or assumed. A resume will not substitute for the information required in the supplemental questionnaire. Possession of the minimum qualifications is not necessarily a guarantee for further advancement in the selection process. 3. Screening Committee: (Pass/Fail) - All applications received will be forwarded to the hiring department for review until the position is filled. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 4. Interview Process: Human Resources will forward applications to the hiring department. Those determined to be the most qualified candidates will be invited to participate in an interview process. 5.Background Process: If considered for appointment, candidates must pass a background investigation, which includes a criminal history check for job related convictions , fingerprinting, polygraph test, and drug use history. 6. Conditional Hire: Upon receipt of a conditional offer letter, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Application Support at 855-524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: Continuous
Mar 07, 2024
Full Time
THE POSITION THIS POSTING WILL BE OPEN UNTIL FILLED Applications are referred to the department weekly, every Wednesday Please Note: a candidate must successfully pass a thorough background investigation, including a criminal history check for job-related convictions, fingerprinting, polygraph test, and a drug use history to be considered for this position. IDEAL CANDIDATE STATEMENT The Front Street Animal Shelter is seeking a Chief Animal Control Officer. The ideal candidate will possess the following: Knowledge of current best practices in animal control and shelter management programs and policies. Knowledge and experience with current obstacles in municipal animal service organizations, including field service and shelter operations. Experience in hiring, developing, and managing staff. Willingness to accommodate varied workdays and schedules. The Chief Animal Control Officer plans, directs, organizes, coordinates, and evaluates animal control activities including the enforcement of laws related to animal protection and the sheltering of animals; develops and implements animal control programs and field enforcement policies; assists with the coordination of division activities with other City departments and outside agencies. DISTINGUISHING CHARACTERISTICS This single-position exempt management level classification assists with the administration of the division, provides technical assistance to subordinate staff, and oversees and coordinates investigations. This classification is distinguished from Animal Care Services Manager in that the latter is at the division manager level and is responsible for overseeing the day-to-day activities of the Animal Care Services Division. SUPERVISION RECEIVED AND EXERCISED Limited direction is provided by the Animal Care Services Manager. Responsibilities include the direct and indirect supervision of animal control personnel. ESSENTIAL DUTIES AND RESPONSIBILITIES Depending upon the assignments, duties may include, but are not limited to, the following: Establishes, implements, and reviews goals and objectives for operational staff; identifies resource needs; develops animal control policies and procedures required to meet the mission and vision of the division; may serve as Animal Care Services Manager in their absence. Supervises, trains, and evaluates assigned personnel; provides advice and assistance to staff; ensures adequate coverage of operations. Receives and responds to citizen and elected official complaints and inquiries. Oversees and coordinates criminal investigations related to animal control and animal welfare issues. Researches and analyzes legislature related to animal protection and the sheltering of animals; evaluates impact to division operations and implements changes to policy, procedure and practice; maintains a current understanding and knowledge of issues concerning animal control and the sheltering of animals. Oversees and coordinates enforcement activities related to animal control and animal welfare issues. Acts as liaison between division and other City departments and outside agencies; represents the division at city council meetings, community organizations, and related committees for animal control matters. Assists with the development and monitoring of divisional budget; reviews and authorizes requests for the purchase of new equipment and supplies. Performs other or related duties as assigned. QUALIFICATIONS Knowledge of: Current methods, procedures, equipment, and technology for effective animal control management. Various local, state, and federal laws and regulations relating to animal control and the sheltering of animals. Investigative and documentation techniques including collecting and cataloging evidence. Recent developments, current literature, and sources of information regarding animal control operations. Principles of administration, personnel management, and budgeting. Principles and practices of legislative analysis and report writing. Various methods, procedures, equipment, technology and software related to animal control and the sheltering of animals. Skill in: Public speaking. Document preparation; report writing. Use of modern office equipment including computers, computer applications and software. Use of standard animal control equipment and vehicles. Ability to: Plan, organize, coordinate, and supervise the operational functions of the division. Train and evaluate subordinates. Establish and maintain effective relationships with those contacted in the course of work. Communicate effectively, both orally and in writing. Analyze and enforce local, state and federal laws related to animal control and the sheltering of animals. Develop, implement, and oversee animal related programs. EXPERIENCE AND EDUCATION Experience: Four years of paid full-time experience in the administration and operation of an animal care, enforcement, or control operation, including supervising, training and reviewing the work of subordinate staff. -AND- Education: An Associate's degree or 60 semester units from an accredited college or university with major course work in animal science, business administration, public administration, veterinary science, administration of justice or related field. Substitution: A Bachelor's degree from an accredited college or university with major course work in animal science, business administration, public administration, veterinary science, administration of justice or related field may substitute for two years of the required experience. PROOF OF EDUCATION Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver License: Possession of a valid California Class C Driver License at the time of appointment. Loss of the Class C License is cause for discipline. Individuals who do not meet this requirement due to a physical disability will be reviewed on a case-by-case basis. Certification: Possession of State of California Peace Officer Standards and Training (POST) Penal Code 832 (Arrest, Search and Seizure) Certificate is desirable. Background: Must pass a background investigation, which includes a criminal history check for job related convictions, fingerprinting, drug use history, and polygraph. Felony Convictions: Free of felony convictions under California Penal Code Sections 29900 and 29905. Medical and Drug Test: Must pass a medical and drug test. Physical Demands and Work Environment: The conditions herin are typically required of an incumbent to successfully perform the essential functions of this job. Reasonable accomodations may be made to enable individuals with disabilities to perform the essential job functions. Work Conditions: must perform shift work as assigned, including days/evenings, weekends, and holidays. Environmental Conditions: work is performed primarily in a standard office setting, but could include exposure to various types of weather and unsanitary conditions, work around dead people, human excrement, animal fur, dander, disorganized and/or substandard houses; infectious, emotionally distressed and confrontational people and aggressive animals, chemical used to perform euthanasia and people who may be under influence of drugs and/or alcohol. Must be willing to obtain a pre-exposure rabies vaccination, and when medically required, revaccination shots. Physical Conditons: must be able to occasionally lift, carry, restrain, and capture animals between 60-70 pounds; walk, run, stand, or climb on slipper, even or uneven, and paved or unpaved surfaces as well as bend, stip, squat, and crawl in small, low and/or confined areas. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently , including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application for further consideration by the next posted cut - off date ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week ). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. 2. Supplemental Questionnaire: (Pass/Fail) - In addition to the City of Sacramento employment application, all applicants must complete and submit online responses to the supplemental questionnaire to the City of Sacramento Employment Office as part of the application process ; Responses to the supplemental questionnaire must be submitted online; paper questionnaire will not be accepted. Incomplete supplemental questionnaire will not pass the review process; omitted information cannot be considered or assumed. A resume will not substitute for the information required in the supplemental questionnaire. Possession of the minimum qualifications is not necessarily a guarantee for further advancement in the selection process. 3. Screening Committee: (Pass/Fail) - All applications received will be forwarded to the hiring department for review until the position is filled. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 4. Interview Process: Human Resources will forward applications to the hiring department. Those determined to be the most qualified candidates will be invited to participate in an interview process. 5.Background Process: If considered for appointment, candidates must pass a background investigation, which includes a criminal history check for job related convictions , fingerprinting, polygraph test, and drug use history. 6. Conditional Hire: Upon receipt of a conditional offer letter, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Application Support at 855-524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: Continuous
City of Costa Mesa, CA
Costa Mesa, California, United States
Description JOB FLYER UPDATED 07/18/23 SALARY Current: $32.66 - $43.77 hourly July 2024: $33.64 - $45.08 hourly There is currently one (1) full time vacancy. Under general supervision, to perform a variety of duties involved in the enforcement and communication of State and local laws, codes, ordinances, and regulations pertaining to the care, keeping, treatment, and control of animals; to respond to calls and patrol the City for animal control related problems; and to prepare accurate records and reports pertaining to activities. For more information about the Costa Mesa Police Department, click here . APPLICATION AND SELECTION PROCESS: Applications must be completed and submitted on-line. This recruitment will remain open until filled and may close without prior notice. Applications will be reviewed on an ongoing basis, therefore prompt application is encouraged. Candidates are requested to provide specific information regarding their education and experience as it relates to the position by completing all fields of the application. Applications may be rejected if incomplete . Do not include text or attached resumes, as they will not be accepted or reviewed in the application process. Based upon the information presented on the application, a limited number of candidates who possess qualifications most pertinent to the position will be invited to participate in the selection process. The selection process may include, but is not limited to the following components: application review and evaluation, written examination or exercise, physical examination, practical exercise and interview evaluation. Please notify the Human Resources Division 72 hours in advance of the test date if you have a disability which requires accommodation for the testing process. The eligibility list will be in effect for one (1) year, unless exhausted sooner. The eligibility list established from this recruitment may be utilized to fill lower-level vacancies which occur during the life of the list. It is recommended you use a personal email address on your application instead of a work email address. Notifications during this recruitment will be sent by email only (regardless of the notification preference selected during the on-line application process). Notifications will be sent to the email address that is listed on your on-line application. All employment offers made by the City are contingent upon establishing proof of a prospective candidate's legal authorization to work in the United States and successfully passing all components of the pre-employment process which may include, but is not limited to: comprehensive background check, criminal history check (livescan fingerprint check), polygraph examination, post-offer psychological evaluation and post-offer medical evaluation (may include drug screen). Note: The provisions of this job bulletin do not constitute an expressed or implied contract. Any provisions contained within may be modified or revoked without notice. Essential Functions These functions may not be present in all positions in this class. When a position is to be filled, the essential functions will be noted in the announcement of position availability. Management reserves the right to add, modify, change or rescind work assignments as needed. Patrol assigned areas; pursue animals by vehicle and on foot; capture and impound unlicensed, stray, and uncontrolled animals; snare animals using special devices; cage or secure animals in Animal Control vehicles. Examine captured animals for illness or injury; handle and properly transport sick or injured animals to veterinarian for medical treatment; take proper measures to ensure that the animal will receive proper care and treatment. Consults with the public regarding zoonotic diseases as needed. Remove dead animals from roadways and other areas using special devices; properly dispose of dead animals. Investigate reports of complaints of animals creating nuisances and take appropriate actions; investigate reports of violations including inhumane care or neglect of and cruelty to animals, dog bite incidents, and vicious dog attacks; investigate the inhumane care of animals in homes, pet shops, exhibitions, stray, or occult activity. Inspect pet stores for proper care and treatment of animals and compliance with laws and codes. Issue citations and warnings to enforce City, County and State animal regulations. Recognize and impound diseased animals; quarantine animals that are known or suspected of inflicting an animal bite on a person; impose quarantine procedures and provide follow-up contact to ascertain if the animal is showing any signs of sickness or rabies; file report with the Health Department. Prepare reports and maintain accurate records, logs, and files of the animals and activities. Prepare cases and complaints for court action; testify in court. Answer questions and provide public education regarding laws, enforcement procedures, humane animal care and services, and owner responsibilities. Assist Police Officers and other agencies in taking pets into protective custody resulting from a death, arrest, emergency, or an animal impending a police investigation. Capture and impound wildlife for evaluation or euthanization. Perform euthanasia of an animal when a veterinarian is not available and it is reasonable and necessary. Operate computers to input and retrieve data and information. Safely operate and maintain the Animal Control vehicle and specialized equipment used in the capture, transport, and treatment of animals including tranquilizing equipment and traps. Perform related duties as required. Qualification Guidelines A typical way to obtain the requisite knowledge and abilities to perform the duties and responsibilities of this classification is as follows: EDUCATION, TRAINING AND/OR EXPERIENCE: Graduation from high school or its equivalent. Specialized training in police science, handling animals, or a related field is highly desirable. Minimum of two years of experience in the care and handling of animals and dealing with the public. One (1) year of field experience as an Animal Control Officer is desirable. An equivalent combination of education and relevant experience that provides the desired knowledge, skills and abilities to successfully perform essential functions may also be considered. LICENSE AND/OR CERTIFICATE: Possession of a valid California Driver's License. Revocation of license during employment may result in disciplinary action or reassignment. Successful completion of the Animal Law Enforcement Training Academy (Basic) is required by the end of the probationary period. California Penal Code 832 Certification/Training is required by the end of the probationary period. Chemical Immobilization Certification/Training is required by the end of the probationary period. Euthanasia by Injection Certification/Training is required by the end of the probationary period. REQUISITE KNOWLEDGE AND SKILL LEVELS: Knowledge of basic methods of animal collection, care, and disposal. Knowledge of zoonotic diseases. Knowledge of occupational hazards and standard safety practices necessary in the area of animal capture and control; principles and procedures of record keeping. Knowledge of principles of basic report preparation. Knowledge of principles and practices used in dealing with the public; modern office practices, methods, and computer equipment; and safe driving principles and practices. Skill in operating modern office equipment, including computer equipment. Skill in operating necessary tools and devices to capture and immobilize animals; a radio; and a motor vehicle safely. REQUISITE ABILITIES: Ability to learn general animal diseases to help determine the proper deposition for an animal. Ability to learn, interpret, apply, and enforce the policies, procedures, laws, codes, and regulations pertaining to animal care, control, keeping, and treatment, and protection laws and regulations. Ability to medicate animals for the purpose of immobilizing. Ability to identify dog and cat breeds and their characteristics. Ability to recognize normal and abnormal behavior in domestic and wild animals. Ability to determine the proper action to take when confronting animals who are agitated, vicious, frightened, or injured. Ability to act quickly and calmly in emergencies. Ability to prepare and maintain clear, accurate, concise and complete records. Ability to meet and deal tactfully and effectively with the public. Ability to work independently in the absence of supervision. Ability to exercise good judgment, flexibility, creativity, and sensitivity in response to changing situations and needs; communicate clearly and concisely, both orally and in writing. Ability to respond back to work within one hour when on standby duty. Ability to establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work. Ability to perform euthanasia of an animal in a safe and humane manner when a veterinarian is not available and it is reasonable and necessary. Supplemental Information PUBLIC EMPLOYEE DISASTER SERVICE WORKER: In accordance with Government Code Section 3100 - all City of Costa Mesa employees are required to perform assigned disaster service worker duties in the event of an emergency or disaster. PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS: Please contact Human Resources for a summary of the essential tasks and environmental factors for this classification. Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. To view benefit information for all groups, Click Here New Full-Time employees contribute 9% of their salary on a pre-tax basis towards the 2%@60 or 2%@62 CalPERS retirement formula depending on eligibility. Full-Time employeesreceive the following health insurance flexible benefits contribution: Current: $1,600monthly Effective January 2025: $1,650monthly New Part-Time employees are appointed by and serve at the will of the Department Director. They are reviewed for merit salary advancement on a periodic basis. Generally, part-time employees are limited to no more than 1,000 hours of work per fiscal year (July 1 - June 30). Certain part-time employees, however, are permitted to exceed this limit.Part-time employees participate in either the Public Agency Retirement System (PARS) or the California Public Employees Retirement System (CalPERS) depending on eligibility. Employees enrolled in PARS contribute 3.75% of salary with a matching City contribution. Employees enrolled in CalPERS contribute 7% - 9% of salary depending on eligibility. Part-time positions are eligible to receive general leave benefits. General leave can be used for sick, vacation, or holiday time. The City does not participate in the Social Security system; however, federal mandate requires all new employees to contribute 1.45% of wages to Medicare. As a condition of employment, all new employees are required to enroll and participate in the direct deposit program. Closing Date/Time: Continuous
Apr 22, 2024
Full Time
Description JOB FLYER UPDATED 07/18/23 SALARY Current: $32.66 - $43.77 hourly July 2024: $33.64 - $45.08 hourly There is currently one (1) full time vacancy. Under general supervision, to perform a variety of duties involved in the enforcement and communication of State and local laws, codes, ordinances, and regulations pertaining to the care, keeping, treatment, and control of animals; to respond to calls and patrol the City for animal control related problems; and to prepare accurate records and reports pertaining to activities. For more information about the Costa Mesa Police Department, click here . APPLICATION AND SELECTION PROCESS: Applications must be completed and submitted on-line. This recruitment will remain open until filled and may close without prior notice. Applications will be reviewed on an ongoing basis, therefore prompt application is encouraged. Candidates are requested to provide specific information regarding their education and experience as it relates to the position by completing all fields of the application. Applications may be rejected if incomplete . Do not include text or attached resumes, as they will not be accepted or reviewed in the application process. Based upon the information presented on the application, a limited number of candidates who possess qualifications most pertinent to the position will be invited to participate in the selection process. The selection process may include, but is not limited to the following components: application review and evaluation, written examination or exercise, physical examination, practical exercise and interview evaluation. Please notify the Human Resources Division 72 hours in advance of the test date if you have a disability which requires accommodation for the testing process. The eligibility list will be in effect for one (1) year, unless exhausted sooner. The eligibility list established from this recruitment may be utilized to fill lower-level vacancies which occur during the life of the list. It is recommended you use a personal email address on your application instead of a work email address. Notifications during this recruitment will be sent by email only (regardless of the notification preference selected during the on-line application process). Notifications will be sent to the email address that is listed on your on-line application. All employment offers made by the City are contingent upon establishing proof of a prospective candidate's legal authorization to work in the United States and successfully passing all components of the pre-employment process which may include, but is not limited to: comprehensive background check, criminal history check (livescan fingerprint check), polygraph examination, post-offer psychological evaluation and post-offer medical evaluation (may include drug screen). Note: The provisions of this job bulletin do not constitute an expressed or implied contract. Any provisions contained within may be modified or revoked without notice. Essential Functions These functions may not be present in all positions in this class. When a position is to be filled, the essential functions will be noted in the announcement of position availability. Management reserves the right to add, modify, change or rescind work assignments as needed. Patrol assigned areas; pursue animals by vehicle and on foot; capture and impound unlicensed, stray, and uncontrolled animals; snare animals using special devices; cage or secure animals in Animal Control vehicles. Examine captured animals for illness or injury; handle and properly transport sick or injured animals to veterinarian for medical treatment; take proper measures to ensure that the animal will receive proper care and treatment. Consults with the public regarding zoonotic diseases as needed. Remove dead animals from roadways and other areas using special devices; properly dispose of dead animals. Investigate reports of complaints of animals creating nuisances and take appropriate actions; investigate reports of violations including inhumane care or neglect of and cruelty to animals, dog bite incidents, and vicious dog attacks; investigate the inhumane care of animals in homes, pet shops, exhibitions, stray, or occult activity. Inspect pet stores for proper care and treatment of animals and compliance with laws and codes. Issue citations and warnings to enforce City, County and State animal regulations. Recognize and impound diseased animals; quarantine animals that are known or suspected of inflicting an animal bite on a person; impose quarantine procedures and provide follow-up contact to ascertain if the animal is showing any signs of sickness or rabies; file report with the Health Department. Prepare reports and maintain accurate records, logs, and files of the animals and activities. Prepare cases and complaints for court action; testify in court. Answer questions and provide public education regarding laws, enforcement procedures, humane animal care and services, and owner responsibilities. Assist Police Officers and other agencies in taking pets into protective custody resulting from a death, arrest, emergency, or an animal impending a police investigation. Capture and impound wildlife for evaluation or euthanization. Perform euthanasia of an animal when a veterinarian is not available and it is reasonable and necessary. Operate computers to input and retrieve data and information. Safely operate and maintain the Animal Control vehicle and specialized equipment used in the capture, transport, and treatment of animals including tranquilizing equipment and traps. Perform related duties as required. Qualification Guidelines A typical way to obtain the requisite knowledge and abilities to perform the duties and responsibilities of this classification is as follows: EDUCATION, TRAINING AND/OR EXPERIENCE: Graduation from high school or its equivalent. Specialized training in police science, handling animals, or a related field is highly desirable. Minimum of two years of experience in the care and handling of animals and dealing with the public. One (1) year of field experience as an Animal Control Officer is desirable. An equivalent combination of education and relevant experience that provides the desired knowledge, skills and abilities to successfully perform essential functions may also be considered. LICENSE AND/OR CERTIFICATE: Possession of a valid California Driver's License. Revocation of license during employment may result in disciplinary action or reassignment. Successful completion of the Animal Law Enforcement Training Academy (Basic) is required by the end of the probationary period. California Penal Code 832 Certification/Training is required by the end of the probationary period. Chemical Immobilization Certification/Training is required by the end of the probationary period. Euthanasia by Injection Certification/Training is required by the end of the probationary period. REQUISITE KNOWLEDGE AND SKILL LEVELS: Knowledge of basic methods of animal collection, care, and disposal. Knowledge of zoonotic diseases. Knowledge of occupational hazards and standard safety practices necessary in the area of animal capture and control; principles and procedures of record keeping. Knowledge of principles of basic report preparation. Knowledge of principles and practices used in dealing with the public; modern office practices, methods, and computer equipment; and safe driving principles and practices. Skill in operating modern office equipment, including computer equipment. Skill in operating necessary tools and devices to capture and immobilize animals; a radio; and a motor vehicle safely. REQUISITE ABILITIES: Ability to learn general animal diseases to help determine the proper deposition for an animal. Ability to learn, interpret, apply, and enforce the policies, procedures, laws, codes, and regulations pertaining to animal care, control, keeping, and treatment, and protection laws and regulations. Ability to medicate animals for the purpose of immobilizing. Ability to identify dog and cat breeds and their characteristics. Ability to recognize normal and abnormal behavior in domestic and wild animals. Ability to determine the proper action to take when confronting animals who are agitated, vicious, frightened, or injured. Ability to act quickly and calmly in emergencies. Ability to prepare and maintain clear, accurate, concise and complete records. Ability to meet and deal tactfully and effectively with the public. Ability to work independently in the absence of supervision. Ability to exercise good judgment, flexibility, creativity, and sensitivity in response to changing situations and needs; communicate clearly and concisely, both orally and in writing. Ability to respond back to work within one hour when on standby duty. Ability to establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work. Ability to perform euthanasia of an animal in a safe and humane manner when a veterinarian is not available and it is reasonable and necessary. Supplemental Information PUBLIC EMPLOYEE DISASTER SERVICE WORKER: In accordance with Government Code Section 3100 - all City of Costa Mesa employees are required to perform assigned disaster service worker duties in the event of an emergency or disaster. PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS: Please contact Human Resources for a summary of the essential tasks and environmental factors for this classification. Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. To view benefit information for all groups, Click Here New Full-Time employees contribute 9% of their salary on a pre-tax basis towards the 2%@60 or 2%@62 CalPERS retirement formula depending on eligibility. Full-Time employeesreceive the following health insurance flexible benefits contribution: Current: $1,600monthly Effective January 2025: $1,650monthly New Part-Time employees are appointed by and serve at the will of the Department Director. They are reviewed for merit salary advancement on a periodic basis. Generally, part-time employees are limited to no more than 1,000 hours of work per fiscal year (July 1 - June 30). Certain part-time employees, however, are permitted to exceed this limit.Part-time employees participate in either the Public Agency Retirement System (PARS) or the California Public Employees Retirement System (CalPERS) depending on eligibility. Employees enrolled in PARS contribute 3.75% of salary with a matching City contribution. Employees enrolled in CalPERS contribute 7% - 9% of salary depending on eligibility. Part-time positions are eligible to receive general leave benefits. General leave can be used for sick, vacation, or holiday time. The City does not participate in the Social Security system; however, federal mandate requires all new employees to contribute 1.45% of wages to Medicare. As a condition of employment, all new employees are required to enroll and participate in the direct deposit program. Closing Date/Time: Continuous
City of Sacramento, CA
Sacramento, California, United States
THE POSITION THIS POSTING WILL BE OPEN UNTIL FILLED Application cut - off dates are 2/29/2024, 3/31/2024, 4/30/2024, 5/31/2024, 6/30/2024, 7/31/2024 Please Note: a candidate must successfully pass a thorough background investigation, including a criminal history check for job-related convictions, fingerprinting, polygraph test, credit check, and a drug use history to be considered for this position. Under immediate supervision, the Animal Control Officer I learns to coordinate and perform a variety of animal control and compliance functions, including patrolling assigned areas; monitoring and enforcing animal control regulations; responding to animal control inquiries and complaints from the public; issuing citations and warnings; and performing all animal related public safety and health duties. DISTINGUISHING CHARACTERISTICS This is an entry and training level classification in the Animal Control Officer series. Incumbents are expected to perform a limited scope of duties and responsibilities under immediate or close supervision while learning the more complex tasks in the enforcement of laws and ordinances related to animal control and compliance. At the discretion of the appointing authority, positions in this classification may be flexibly-staffed to the next higher level of Animal Control Officer II classification. Appointment to the II level requires that the employee performs the full range of duties of the class and meets the qualification standards for the class. SUPERVISION RECEIVED AND EXERCISED This classification may receive lead direction and training from the Animal Control Officer II. This classification is directly supervised by a Senior Animal Control Officer. ESSENTIAL DUTIES AND RESPONSIBILITIES Depending upon assignment, duties may include, but are not limited to, the following: Learn to investigate reports of animal cruelty, nuisances, and potentially dangerous animals; learn to communicate with and advise owners of loose animals. Learn to patrol City streets, neighborhoods, and/or other designated areas in order to monitor, remove, transport, and locate stray, vicious, trapped, injured, and/or dead animals. Learn to rescue and impound stray animals; Learn to use remote chemical immobilization equipment; Learn to vaccinate, photograph, and process impounded animals prior to kenneling; Learn to transport injured animals to veterinary hospitals for treatment. Learn to assist law enforcement personnel and other agencies by taking animals into custody due to death, emergencies, arrests, and/or police investigations. May be required to forcibly enter a residence to obtain an animal. Learn to enforce City and State laws, regulations, and ordinances related to animal control. Learn to compile case evidence and prepare animal control cases for court. Learn to safely operate rifles, shotguns, and tranquilizer equipment to capture, humanely euthanize animals, or defend the public from vicious or uncontrollable animals as necessary. Learn to educate and provide the public with information regarding animal control laws, licensing requirements, owner responsibilities, and appropriate animal care. Learn to maintain and safeguard assigned equipment and supplies such as citation books, computers, controlled substances, and animal control vehicles. Learn to operate a computer and a two-way radio to maintain close communication with dispatching personnel. Learn to prepare and maintain a variety of animal control records, documentation, and reports. Provide courteous and professional customer service to those contacted in the course of work. Other related duties may also be performed; not all duties listed may necessarily be performed by each individual holding this classification. QUALIFICATIONS Knowledge of: Occupational hazards and safety precautions of work around animals. Habits and characteristics of domestic animals and wildlife. Symptoms of common animal diseases. Principles and practices of customer service, including conflict resolution. Basic computer operations and applications. Basic State laws and regulations related to animal control functions (such as rabies and search and seizures); current local animal control codes and regulations. Record keeping principles and practices. Basic laboratory analysis principles and practices. Skill in: Answering inquiries and providing factual and technical information. Handling criticism and hostility from citizens with tact and good judgment. Communicating clearly and concisely, both orally and in writing. Collecting, compiling, and analyzing basic information and data. Making field contact with various animals, some of which may be hostile and/or injured. Using common office computer software. Safe and proficient use of specialized law enforcement weapons and equipment. Providing courteous and professional customer service. Ability to: Read, write, speak, and understand the English language at a level necessary for efficient job performance. Learn, understand, retain, interpret, and enforce basic animal control codes, laws, case law, and regulations. Identify and report animal control problems encountered in the course of work. Safely care for and physically control live, sick, or injured domestic and exotic animals and reptiles. Humanely euthanize animals by the end of probationary period. Gather specimens for laboratory analysis and observe contamination protocol. Properly operate animal control equipment by end of probationary period. Learn, understand, and comply with basic departmental policies, rules, and instructions. Establish and maintain positive working relationships with the public, community volunteers, and City personnel. Prioritize work; coordinate several activities, and follow-up as required. Timely prepare well-written, clear, concise, and well-substantiated reports. Learn how to train volunteers as needed. Learn to efficiently and effectively perform assigned duties with considerable independence within legal and procedural guidelines. EXPERIENCE AND EDUCATION Experience: Six months of experience in animal care or control. AND Education: Possession of a High School diploma or G.E.D. equivalent. SPECIAL QUALIFICATIONS Driver License: Possession of a valid California Class C Driver License at the time of appointment. Loss of the Class C License is cause for discipline. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. Certifications: Must possess or obtain the State of California Peace Officer Standards and Training (POST) Penal Code 832 (Arrest and Firearms) Certificate during probationary period and throughout the course of employment. Failure to maintain the certificate could be cause for discipline. Must possess or obtain the American Red Cross Standard First Aid Certificate during probationary period and throughout the course of employment. Failure to maintain the certificate could be cause for discipline. Background: Must pass a background investigation, which includes a criminal history check for job related convictions, fingerprinting, drug use history, and polygraph. Felony Convictions: Free of felony convictions under California Penal Code Sections 29900 and 29905. Medical/Drug Test: Must pass a medical and/or drug test. Work Conditions: Must perform shift work as assigned, including days, evenings, weekends, and holidays. Standby duty is also required. Environmental Conditions: Work outside in various types of weather and unsanitary environments. Incumbents must be able to work in or around dead people, human excrement, animal fur, dander, disorganized and/or substandard houses; deal with infectious, emotionally distressed and confrontational people and aggressive animals. Additionally, incumbents are exposed to and/or in contact with chemicals used to perform euthanasia and people who may be under influence of drugs and/or alcohol. Must be willing to obtain a pre-exposure rabies vaccination, and when medically required, revaccination shots. Physical Conditions: Must be able to regularly lift, carry, restrain, and capture animals between 60-70 pounds; occasionally up to 100 pounds. Incumbents may be required to walk, run, stand, or climb on slippery, even or uneven, and paved or unpaved surfaces as well as bend, stoop, squat, and crawl in small, low and/or confined areas. PROBATIONARY PERIOD Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE P lease note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently , including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the next posted cut - off date; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be con sidered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week ). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Position/job titles will not be con sidered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the next posted cut - off date. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may con tact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Animal Control Officer I examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further con sideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Background Process : If considered for appointment, candidates must pass a background investigation, which includes a criminal history check, fingerprinting, polygraph test, credit check, and drug use history. QUESTIONS: For questions con cerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, con tact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: Continuous
Mar 07, 2024
Full Time
THE POSITION THIS POSTING WILL BE OPEN UNTIL FILLED Application cut - off dates are 2/29/2024, 3/31/2024, 4/30/2024, 5/31/2024, 6/30/2024, 7/31/2024 Please Note: a candidate must successfully pass a thorough background investigation, including a criminal history check for job-related convictions, fingerprinting, polygraph test, credit check, and a drug use history to be considered for this position. Under immediate supervision, the Animal Control Officer I learns to coordinate and perform a variety of animal control and compliance functions, including patrolling assigned areas; monitoring and enforcing animal control regulations; responding to animal control inquiries and complaints from the public; issuing citations and warnings; and performing all animal related public safety and health duties. DISTINGUISHING CHARACTERISTICS This is an entry and training level classification in the Animal Control Officer series. Incumbents are expected to perform a limited scope of duties and responsibilities under immediate or close supervision while learning the more complex tasks in the enforcement of laws and ordinances related to animal control and compliance. At the discretion of the appointing authority, positions in this classification may be flexibly-staffed to the next higher level of Animal Control Officer II classification. Appointment to the II level requires that the employee performs the full range of duties of the class and meets the qualification standards for the class. SUPERVISION RECEIVED AND EXERCISED This classification may receive lead direction and training from the Animal Control Officer II. This classification is directly supervised by a Senior Animal Control Officer. ESSENTIAL DUTIES AND RESPONSIBILITIES Depending upon assignment, duties may include, but are not limited to, the following: Learn to investigate reports of animal cruelty, nuisances, and potentially dangerous animals; learn to communicate with and advise owners of loose animals. Learn to patrol City streets, neighborhoods, and/or other designated areas in order to monitor, remove, transport, and locate stray, vicious, trapped, injured, and/or dead animals. Learn to rescue and impound stray animals; Learn to use remote chemical immobilization equipment; Learn to vaccinate, photograph, and process impounded animals prior to kenneling; Learn to transport injured animals to veterinary hospitals for treatment. Learn to assist law enforcement personnel and other agencies by taking animals into custody due to death, emergencies, arrests, and/or police investigations. May be required to forcibly enter a residence to obtain an animal. Learn to enforce City and State laws, regulations, and ordinances related to animal control. Learn to compile case evidence and prepare animal control cases for court. Learn to safely operate rifles, shotguns, and tranquilizer equipment to capture, humanely euthanize animals, or defend the public from vicious or uncontrollable animals as necessary. Learn to educate and provide the public with information regarding animal control laws, licensing requirements, owner responsibilities, and appropriate animal care. Learn to maintain and safeguard assigned equipment and supplies such as citation books, computers, controlled substances, and animal control vehicles. Learn to operate a computer and a two-way radio to maintain close communication with dispatching personnel. Learn to prepare and maintain a variety of animal control records, documentation, and reports. Provide courteous and professional customer service to those contacted in the course of work. Other related duties may also be performed; not all duties listed may necessarily be performed by each individual holding this classification. QUALIFICATIONS Knowledge of: Occupational hazards and safety precautions of work around animals. Habits and characteristics of domestic animals and wildlife. Symptoms of common animal diseases. Principles and practices of customer service, including conflict resolution. Basic computer operations and applications. Basic State laws and regulations related to animal control functions (such as rabies and search and seizures); current local animal control codes and regulations. Record keeping principles and practices. Basic laboratory analysis principles and practices. Skill in: Answering inquiries and providing factual and technical information. Handling criticism and hostility from citizens with tact and good judgment. Communicating clearly and concisely, both orally and in writing. Collecting, compiling, and analyzing basic information and data. Making field contact with various animals, some of which may be hostile and/or injured. Using common office computer software. Safe and proficient use of specialized law enforcement weapons and equipment. Providing courteous and professional customer service. Ability to: Read, write, speak, and understand the English language at a level necessary for efficient job performance. Learn, understand, retain, interpret, and enforce basic animal control codes, laws, case law, and regulations. Identify and report animal control problems encountered in the course of work. Safely care for and physically control live, sick, or injured domestic and exotic animals and reptiles. Humanely euthanize animals by the end of probationary period. Gather specimens for laboratory analysis and observe contamination protocol. Properly operate animal control equipment by end of probationary period. Learn, understand, and comply with basic departmental policies, rules, and instructions. Establish and maintain positive working relationships with the public, community volunteers, and City personnel. Prioritize work; coordinate several activities, and follow-up as required. Timely prepare well-written, clear, concise, and well-substantiated reports. Learn how to train volunteers as needed. Learn to efficiently and effectively perform assigned duties with considerable independence within legal and procedural guidelines. EXPERIENCE AND EDUCATION Experience: Six months of experience in animal care or control. AND Education: Possession of a High School diploma or G.E.D. equivalent. SPECIAL QUALIFICATIONS Driver License: Possession of a valid California Class C Driver License at the time of appointment. Loss of the Class C License is cause for discipline. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. Certifications: Must possess or obtain the State of California Peace Officer Standards and Training (POST) Penal Code 832 (Arrest and Firearms) Certificate during probationary period and throughout the course of employment. Failure to maintain the certificate could be cause for discipline. Must possess or obtain the American Red Cross Standard First Aid Certificate during probationary period and throughout the course of employment. Failure to maintain the certificate could be cause for discipline. Background: Must pass a background investigation, which includes a criminal history check for job related convictions, fingerprinting, drug use history, and polygraph. Felony Convictions: Free of felony convictions under California Penal Code Sections 29900 and 29905. Medical/Drug Test: Must pass a medical and/or drug test. Work Conditions: Must perform shift work as assigned, including days, evenings, weekends, and holidays. Standby duty is also required. Environmental Conditions: Work outside in various types of weather and unsanitary environments. Incumbents must be able to work in or around dead people, human excrement, animal fur, dander, disorganized and/or substandard houses; deal with infectious, emotionally distressed and confrontational people and aggressive animals. Additionally, incumbents are exposed to and/or in contact with chemicals used to perform euthanasia and people who may be under influence of drugs and/or alcohol. Must be willing to obtain a pre-exposure rabies vaccination, and when medically required, revaccination shots. Physical Conditions: Must be able to regularly lift, carry, restrain, and capture animals between 60-70 pounds; occasionally up to 100 pounds. Incumbents may be required to walk, run, stand, or climb on slippery, even or uneven, and paved or unpaved surfaces as well as bend, stoop, squat, and crawl in small, low and/or confined areas. PROBATIONARY PERIOD Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE P lease note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently , including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the next posted cut - off date; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be con sidered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week ). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Position/job titles will not be con sidered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the next posted cut - off date. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may con tact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Animal Control Officer I examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further con sideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Background Process : If considered for appointment, candidates must pass a background investigation, which includes a criminal history check, fingerprinting, polygraph test, credit check, and drug use history. QUESTIONS: For questions con cerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, con tact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: Continuous
Description THE COUNTY OF EL DORADO The County of El Dorado is committed to promoting the power of public service by fostering a diverse and collaborative workplace where employees are empowered, respected and valued. The dedicated efforts taken by the Board of Supervisors continues to promote El Dorado County as a competitive employer that is committed to recruiting and retaining qualified employees by advocating for competitive salaries and excellent benefits. The County of El Dorado is also supportive of providing telework opportunities for employees consistent with business needs and in accordance with Board of Supervisors Policy E-12 - Telecommuting. HEALTH AND HUMAN SERVICES AGENCY The El Dorado County Health and Human Services Agency is committed to transforming lives and improving futures for the citizens of El Dorado County. Their programs and services include: Behavioral Health, Public Health, Community and Social Services. Their over 600 employees are dedicated to enhancing and enriching the lives of those in their communities. COMMUNTIY SERVICES DIVISION The Health and Human Services Agency’s Community Services Division is responsible for the administration of older adult programs for El Dorado County residents 60 years of age and older. These services include: Senior Nutrition, Senior Shuttle, Older Adult Day Services, Long-Term Care Ombudsman, and many more! In addition to the services to seniors, Community Services also administers Veteran Affairs, Animal Services, Public Housing Authority, HEAP & Weatherization programs. THE OPPORTUNITY Coordinates, and reviews the work of other animal services staff; enforces state, City, and County laws regarding stray, dangerous, and nuisance domestic animals; investigates complaints, captures animals, and ensures humane animal protection and control. The selected candidate will have the opportunity to: Provide lead direction, training, work review, and evaluation to animal control staff; organize and assigns work, sets priorities, and follows up to ensure coordination and completion of assigned work. Provide input into selection decisions, disciplinary matters, and other personnel decisions. Assist the Supervising Animal Control Officer in coordinating, planning, organizing, and implementing the County's animal control program. Investigate complaints from the public and other agencies regarding nuisance, stray, uncontrolled, dangerous, wild, or diseased animals; performs rescue of stranded or injured animals. Conduct an initial investigation of complaints regarding animal cruelty; investigate animal bites and arranges for appropriate identification and quarantine. Explain state and local laws, codes, and ordinances relating to the care and control of animals, filing of complaints, and policies of the shelter to the public. Issue citations for violations of applicable regulations; patrol assigned areas operating County vehicles. Perform rescue of wild, stray, unlicensed domestic animals and livestock running at large for impounding; responds to dangerous animals; transports injured animals; perform euthanasia as required. Represent the County's interest in court with regard to basic citations and dangerous animals. Testify in court regarding citations and disposition of complaints. Assist other agencies and County departments with animal control and handling activities. Enter, edits, and retrieves data; prepare daily and periodic or special reports; maintain records. May operate standard office equipment, including a computer, facsimile equipment, and telephones. Collect and balance licensing monies; prepare receipts and other forms. Operate humane traps, mobile radios, and related animal control tools and equipment. Identify symptoms of common animal diseases, including rabies, and recommends veterinary medical care, isolation, or euthanasia. For a full description of duties and responsibilities, please review the job description here . Human Resources will assess your application to determine if you are minimally qualified using the following recommendations: Any combination of the required experience, education, and training that would provide the essential knowledge, skills, and abilities is qualifying. Three (3) years of experience in animal care, control, or enforcement at a level equivalent to the County's class of Animal Services Officer II. College-level coursework in animal control, animal behavior, law enforcement, or a closely related field is desirable. Licenses and Certifications: Possession of, or ability to obtain and maintain, a valid California or Nevada Driver's License and a satisfactory driving record. Possession of, or ability to obtain, a Euthanasia Training Certificate, within one (1) year from time of appointment, or upon conclusion of the first available certified training program, if more than one (1) year. Possession of, or ability to obtain, a Tranquilization Training Certificate, within one (1) year from time of appointment, or upon conclusion of the first available certified training program, if more than one (1) year. Required by PC Sections 830.9 and 832, possession of, or ability to complete within one (1) year from date of appointment, (or upon conclusion of first available training program if more than one year), the California State Basic Animal Law Enforcement Academy, and coursework required by PC Section 832; or have completed a similar Humane Officer/Animal Control academy or training curriculum and must be able to successfully complete the California State Basic Animal Law Enforcement Academy and coursework required by PC Section 832 within one (1) year of employment. Pursuant to PC Section 830.9, ability to possess firearms qualifications, including vision to maintain firearms qualifications. Click here to view the minimum qualifications for Sr. Animal Services Officer, as well as the physical, environmental, and working conditions. SUBMIT YOUR APPLICATION Apply online by clicking the 'Apply" link at the top of this announcement. When your online application and responses to the required supplemental questions are complete, click 'Accept". If you have any questions regarding this recruitment, contact Nicholas Jetton in Human Resources at nicholas.jetton @edcgov.us . Click Here to get tips for applying with the County. RECRUITMENT PROCESS The Human Resources Department will screen all applications to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment process. Training and Experience Review (Weighted 100%): A training and experience review consists of candidates responding to supplemental questions on the job application. A subject matter expert will evaluate each candidate's responses based on predetermined criteria. The subject matter experts are not granted access to the candidate's application; responses to the supplemental questions should be thorough, detailed, and complete. Supplemental questions play an integral role in this recruitment process. Please take the time to provide thoughtful and thorough responses. The information you provide may be used to determine your ranking for referral to specific vacancies. All work experience that is described or included in your response(s) MUST be included in the "Work Experience" section of your application. Do not refer to a resume or other documentation. For more information on the recruitment process, click here. Based on the department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION The County of El Dorado is recruiting applicants for the Sr. Animal Services Officer. This recruitment will establish a list for the purpose of filling current and future full time, part time, limited term and extra help vacancies for at least three (3) months. We currently have the following vacancies: One (1) full time vacancy in the Health and Human Services Agency - Community Services, located in Diamond Springs, CA. Click Here for Frequently Asked Questions. The County of El Dorado is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply. Not just rustic mining towns and historic sites - Today El Dorado County is a year-round vacation destination overflowing with outdoor adventure, inviting agritourism locations, enriching family activities, and a proud Gold Rush history. Escape the traffic and smog because El Dorado County is just: 40 miles to Downtown Sacramento 50 miles to Sacramento International Airport 129 miles to San Francisco Here area few of the many activities and events available throughout El Dorado County: Hiking, Camping, Fishing, Boating, and Watersports Skiing and Snowboarding Live Music and Music Festivals Local Craft Breweries and Wineries El Dorado County Fair Placerville Speedway Races Farm to Fork Restaurants Small Business Shops Employees that are buying a home in El Dorado County may qualify for down payment assistance. Click here for more information. CHECK OUT OUR VIDEO TO LEARN MORE! The County of El Dorado is committed to providing a comprehensive, flexible benefits program to meet your needs! For your Health and Well-Being: Medical Dental Vision Flexible Spending Accounts - FSA & HSA Employee Assistance Program (EAP) Basic Life Insurance Long Term Disability (LTD) Discounts on gym memberships For your Financial Future: CalPERSRetirement Deferred Compensation (457) Plans Optional Life Insurance For your Work/Life Balance: Paid Holidays Floating Holidays Vacation and sick leave accruals To learn more about the benefits offered by the County of El Dorado please visit our website located here . Extra help employees are not considered regular employees, therefore do not attain civil service status, and do not receive benefits or paid leaves; however, they do accrue sick leave consistent with the law. Closing Date/Time: 5/6/2024 11:59 PM Pacific
Apr 23, 2024
Full Time
Description THE COUNTY OF EL DORADO The County of El Dorado is committed to promoting the power of public service by fostering a diverse and collaborative workplace where employees are empowered, respected and valued. The dedicated efforts taken by the Board of Supervisors continues to promote El Dorado County as a competitive employer that is committed to recruiting and retaining qualified employees by advocating for competitive salaries and excellent benefits. The County of El Dorado is also supportive of providing telework opportunities for employees consistent with business needs and in accordance with Board of Supervisors Policy E-12 - Telecommuting. HEALTH AND HUMAN SERVICES AGENCY The El Dorado County Health and Human Services Agency is committed to transforming lives and improving futures for the citizens of El Dorado County. Their programs and services include: Behavioral Health, Public Health, Community and Social Services. Their over 600 employees are dedicated to enhancing and enriching the lives of those in their communities. COMMUNTIY SERVICES DIVISION The Health and Human Services Agency’s Community Services Division is responsible for the administration of older adult programs for El Dorado County residents 60 years of age and older. These services include: Senior Nutrition, Senior Shuttle, Older Adult Day Services, Long-Term Care Ombudsman, and many more! In addition to the services to seniors, Community Services also administers Veteran Affairs, Animal Services, Public Housing Authority, HEAP & Weatherization programs. THE OPPORTUNITY Coordinates, and reviews the work of other animal services staff; enforces state, City, and County laws regarding stray, dangerous, and nuisance domestic animals; investigates complaints, captures animals, and ensures humane animal protection and control. The selected candidate will have the opportunity to: Provide lead direction, training, work review, and evaluation to animal control staff; organize and assigns work, sets priorities, and follows up to ensure coordination and completion of assigned work. Provide input into selection decisions, disciplinary matters, and other personnel decisions. Assist the Supervising Animal Control Officer in coordinating, planning, organizing, and implementing the County's animal control program. Investigate complaints from the public and other agencies regarding nuisance, stray, uncontrolled, dangerous, wild, or diseased animals; performs rescue of stranded or injured animals. Conduct an initial investigation of complaints regarding animal cruelty; investigate animal bites and arranges for appropriate identification and quarantine. Explain state and local laws, codes, and ordinances relating to the care and control of animals, filing of complaints, and policies of the shelter to the public. Issue citations for violations of applicable regulations; patrol assigned areas operating County vehicles. Perform rescue of wild, stray, unlicensed domestic animals and livestock running at large for impounding; responds to dangerous animals; transports injured animals; perform euthanasia as required. Represent the County's interest in court with regard to basic citations and dangerous animals. Testify in court regarding citations and disposition of complaints. Assist other agencies and County departments with animal control and handling activities. Enter, edits, and retrieves data; prepare daily and periodic or special reports; maintain records. May operate standard office equipment, including a computer, facsimile equipment, and telephones. Collect and balance licensing monies; prepare receipts and other forms. Operate humane traps, mobile radios, and related animal control tools and equipment. Identify symptoms of common animal diseases, including rabies, and recommends veterinary medical care, isolation, or euthanasia. For a full description of duties and responsibilities, please review the job description here . Human Resources will assess your application to determine if you are minimally qualified using the following recommendations: Any combination of the required experience, education, and training that would provide the essential knowledge, skills, and abilities is qualifying. Three (3) years of experience in animal care, control, or enforcement at a level equivalent to the County's class of Animal Services Officer II. College-level coursework in animal control, animal behavior, law enforcement, or a closely related field is desirable. Licenses and Certifications: Possession of, or ability to obtain and maintain, a valid California or Nevada Driver's License and a satisfactory driving record. Possession of, or ability to obtain, a Euthanasia Training Certificate, within one (1) year from time of appointment, or upon conclusion of the first available certified training program, if more than one (1) year. Possession of, or ability to obtain, a Tranquilization Training Certificate, within one (1) year from time of appointment, or upon conclusion of the first available certified training program, if more than one (1) year. Required by PC Sections 830.9 and 832, possession of, or ability to complete within one (1) year from date of appointment, (or upon conclusion of first available training program if more than one year), the California State Basic Animal Law Enforcement Academy, and coursework required by PC Section 832; or have completed a similar Humane Officer/Animal Control academy or training curriculum and must be able to successfully complete the California State Basic Animal Law Enforcement Academy and coursework required by PC Section 832 within one (1) year of employment. Pursuant to PC Section 830.9, ability to possess firearms qualifications, including vision to maintain firearms qualifications. Click here to view the minimum qualifications for Sr. Animal Services Officer, as well as the physical, environmental, and working conditions. SUBMIT YOUR APPLICATION Apply online by clicking the 'Apply" link at the top of this announcement. When your online application and responses to the required supplemental questions are complete, click 'Accept". If you have any questions regarding this recruitment, contact Nicholas Jetton in Human Resources at nicholas.jetton @edcgov.us . Click Here to get tips for applying with the County. RECRUITMENT PROCESS The Human Resources Department will screen all applications to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment process. Training and Experience Review (Weighted 100%): A training and experience review consists of candidates responding to supplemental questions on the job application. A subject matter expert will evaluate each candidate's responses based on predetermined criteria. The subject matter experts are not granted access to the candidate's application; responses to the supplemental questions should be thorough, detailed, and complete. Supplemental questions play an integral role in this recruitment process. Please take the time to provide thoughtful and thorough responses. The information you provide may be used to determine your ranking for referral to specific vacancies. All work experience that is described or included in your response(s) MUST be included in the "Work Experience" section of your application. Do not refer to a resume or other documentation. For more information on the recruitment process, click here. Based on the department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION The County of El Dorado is recruiting applicants for the Sr. Animal Services Officer. This recruitment will establish a list for the purpose of filling current and future full time, part time, limited term and extra help vacancies for at least three (3) months. We currently have the following vacancies: One (1) full time vacancy in the Health and Human Services Agency - Community Services, located in Diamond Springs, CA. Click Here for Frequently Asked Questions. The County of El Dorado is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply. Not just rustic mining towns and historic sites - Today El Dorado County is a year-round vacation destination overflowing with outdoor adventure, inviting agritourism locations, enriching family activities, and a proud Gold Rush history. Escape the traffic and smog because El Dorado County is just: 40 miles to Downtown Sacramento 50 miles to Sacramento International Airport 129 miles to San Francisco Here area few of the many activities and events available throughout El Dorado County: Hiking, Camping, Fishing, Boating, and Watersports Skiing and Snowboarding Live Music and Music Festivals Local Craft Breweries and Wineries El Dorado County Fair Placerville Speedway Races Farm to Fork Restaurants Small Business Shops Employees that are buying a home in El Dorado County may qualify for down payment assistance. Click here for more information. CHECK OUT OUR VIDEO TO LEARN MORE! The County of El Dorado is committed to providing a comprehensive, flexible benefits program to meet your needs! For your Health and Well-Being: Medical Dental Vision Flexible Spending Accounts - FSA & HSA Employee Assistance Program (EAP) Basic Life Insurance Long Term Disability (LTD) Discounts on gym memberships For your Financial Future: CalPERSRetirement Deferred Compensation (457) Plans Optional Life Insurance For your Work/Life Balance: Paid Holidays Floating Holidays Vacation and sick leave accruals To learn more about the benefits offered by the County of El Dorado please visit our website located here . Extra help employees are not considered regular employees, therefore do not attain civil service status, and do not receive benefits or paid leaves; however, they do accrue sick leave consistent with the law. Closing Date/Time: 5/6/2024 11:59 PM Pacific
REGIONAL GOVERNMENT SERVICES
San Juan Bautista, California, United States
Position Description Ready to embark on a rewarding journey engaging community? San Juan Bautista eagerly welcomes dedicated professionals with community-based law enforcement or public safety experience to become valued members of our tight-knit team. Envision yourself in the picturesque, secure, and culturally vibrant setting of this beautiful small town where your contributions truly matter. If you excel in fostering community connections and forging impactful relationships, seize this opportunity. Don't miss out on this exceptional chance-act now and become an integral part of this dynamic team. Your next chapter of professional growth and personal fulfillment awaits in San Juan Bautista! Apply today and ignite your potential with us. Regional Government Services and its staff are conducting the recruitment on behalf of the City of San Juan Bautista. THE IDEAL CANDIDATE WILL: Interpret and apply laws and regulations of the City and State. Have knowledge of procedures and methods required to perform a full range of public safety and enforcement support including issuing citations and notice of violations. Support and practice the Community Policing philosophy model and effective problem-solving techniques. Have knowledge of conducting basic investigations. Be able to think clearly and act decisively in emergency situations while remaining calm under stressful conditions. Demonstrate the ability to exercise sound judgment, impartiality, diplomatic demeanor, and discretion. Represent the organization as a professional, poised, and competent staff member at meetings, group settings, community events, and public forums. Have demonstrated experience in maintaining cooperative working relationships with managers, employees, various public agencies, customers, vendors, other groups, intergovernmental, and regulatory agencies. Demonstrate critical thinking to summarize information, evaluate and analyze circumstances and situations to apply knowledge and decide on an appropriate action. Be detail-oriented, manage multiple tasks, assimilate, interpret, remember, recall, relate and act upon facts and details heard, observed, and read. Effectively and professionally communicate orally and in writing. Peacefully de-escalate angry citizens. Understand and speak to the concerns of a diverse community. Be able to operate a city vehicle including, but not limited to, patrol vehicles, vans, and radar trailer. COMPETENCIES Accountability: Accepts responsibility for oneself and actions. Decision-making and Judgement: Takes action that is consistent with available facts, and probable consequences. Makes decisions that are based on careful thought. Initiative : Self-starter. Reliability and Commitment: Demonstrates alignment with the mission of the organization and dedication to working toward the organization’s goals. Teamwork: Works collaboratively with others. Participates in team activities and works effectively and cooperatively with others. Communication: (including listening skills) Exchanges information with constituents using oral, written, and interpersonal communication skills. Inclusiveness Respects and values working in a diverse environment. Demonstrates respect for people and their differences. Customer Service : Implements activities designed to enhance the level of customer satisfaction. Relationship Building and Interpersonal Skills: Maintains positive and constructive internal and external relationships through staff development. Problem-solving : Finds solutions to difficult or complex issues. Conflict Management and Stress: Intervenes in conflict situations, successfully alleviating or eliminating discord. Maintains focus and emotional control in stressful and in unpleasant or extreme environments. Safety: Takes action to evaluate, establish, and maintain safety standards for employees and others. About San Juan Bautista Founded in 1797, San Juan Bautista, named after "Saint John the Baptist," is a city nestled in San Benito County. As of the 2020 census, its weekend population reached 2,089, with around 800 residents calling it home. Originally known as San Juan de Castro after the Mexican secularization of 1833, the town was officially incorporated in 1896. Today, San Juan Bautista stands as a popular tourist destination, boasting the San Juan Bautista State Historic Park and other significant historic sites, along with cultural institutions like El Teatro Campesino. This unique village exudes early California history, featuring one of the most authentic and pristine missions on the California mission trail. San Juan Bautista is committed to preservation, evident in its nationally registered historic district, a main street reminiscent of the old west, and original adobes dating back two centuries. The city's embrace of multicultural performing arts, artists, festivals, and street fairs creates a year-round celebration of entertainment. Surrounded by untouched hillsides, organic fields, and natural habitats, San Juan Bautista beckons with a call to nature and rustic outdoor experiences, complementing the rich historical tapestry of the community. Examples of Duties The Code Enforcement and Community Services Officer is a non-sworn position that reports to the Public Safety Coordinator. This position provides a wide range of field and office support for the City’s Public Safety Department that includes answering phones, front desk and customer service, parking enforcement, code enforcement, traffic control, contract services for law enforcement, fire protection, disaster preparedness, animal control, and City nuisance ordinances. Performs customer service, traffic control, and various other supporting tasks for the Department. Depending on the needs of the department, incumbents may be assigned to commercial vehicle enforcement, and support special events on weekends and evenings. The following duties are examples of duties for Code and Community Services Liaison: Provides a wide range of services to the community for the benefit of law enforcement; serves as a Parking Enforcement Officer, Abandoned Vehicle Abatement Officer, illegal commercial truck traffic enforcement, and receives verbal and written citizen inquiries and complaints. Provides Code Enforcement functions related to land-use policies and laws, enforces various administrative policies including, but not limited to, the illegal use of fireworks, excessive noise, and correcting nuisance properties. Provides traffic and crowd control for special events and scenarios involving law enforcement. Manages and supports the various non-emergency complaints and calls received within the City; drives department vehicles on various shifts and responds to emergent and non-emergent situations including, but not limited to, stolen or disabled vehicles, abandoned vehicles, injury and non-injury traffic collisions, past tense property crimes, potential fraud, missing persons, and responds to calls for animal services to assess and report to the supervisor. Performs multiple front desk and customer service duties; answers phones, directs callers, takes photographs, processes special vehicle permits, completes incident and crime reports with limited or no suspect information, and handles a wide range of administrative tasks within the Public Safety Department. Assists public safety service contractors and supervisor in field duties, community presentations and special assignments. Typical Qualifications Experience: Two (2) years of experience dealing with the public in at least one of the following areas: code enforcement, housing, building inspection, environmental inspections, animal control, abatement or public safety for a public agency OR possess a certificate of registration as a Code Enforcement Officer, Building Inspector, Combination Inspector, or other discipline from the International Conference of Building Officials (ICBO). Two years’ experience in obtaining compliance with applicable codes, including investigations and report writing. Licenses and Certifications: A valid California State Driver’s License; PC 832 Certificate required within one year of hire date. Bilingual (English/Spanish) is preferred. Supplemental Information Benefits: 2 weeks (80 hours) paid Vacation annually [increases to 3 weeks (120 hours) after 5 years; and 4 weeks (160 hours) after 10 years] 2 weeks (80 hours) paid Sick leave annually 11 paid Holidays and 2 Floating Holidays annually Paid health benefits including vision, dental and Employee Assistance Program, for the employee; opportunity to provide benefits to spouse and family members at employee’s pre-taxed wages (voluntary) and opportunity to sign up for AFLAC at employee’s pre-taxed wages (voluntary) City participates in Social Security CalPERS 457 investment program with 3% contribution by the City (voluntary) Costco membership APPLICATION PROCESS AND SELECTION PROCEDURE: LINK TO APPLY HERE: https://bit.ly/CodeCommOfficer. Applications must be submitted on-line through this applicant tracking system. Materials must be complete and clearly indicate the candidate meets the minimum qualifications. Incomplete, late, emailed, and faxed applications are not accepted. Resumes are not considered in lieu of the required employment application. Certificates, resumes, and/or cover letters must be uploaded with your application through this applicant tracking system. All statements made on the application, resume, and supplemental materials are subject to verification. False statements may be cause for immediate disqualification, removal from eligibility list, or discharge from employment. The deadline to apply is May 10, 2024, at 11:59 PM PST . Application - Minimum Qualification Assessment - (Pass/Fail) All completed applications and supplemental questionnaires will be reviewed and assessed for each applicant's ability to meet the minimum work experience, training, and education qualifications. Online Skills Assessment - (Pass/Fail) An Online Skills Assessment, may be used to evaluate candidates' knowledge and skills for the position. Candidates who are most qualified will be invited to an Remote Screen Interview Examination. Remote Screen Interview Exam - (100%) Candidates who pass the Online Skills Assessment will be invited to a Remote Screen Interview Examination to evaluate training, experience, and other job-related qualifications for the position. The Remote Screen Interview will be conducted via a video conference platform and is tentatively scheduled for May 15th -17th, 2024. Successful candidates will be submitted to the City of San Juan Bautista for further consideration. All communication and notices will be sent via e-mail. Additional inquiries about the position may be directed to Lbutler@rgs.ca.gov . Neither Regional Government Services nor the City of San Juan Bautista are responsible for failure of internet forms or email in submitting your application. Candidates who may require special assistance in any phase of the application or selection process should advise RGS by contacting Lbutler@rgs.ca.gov . City of San Juan Bautista is an Equal Opportunity Employer. Closing Date/Time: 5/10/2024 11:59 PM Pacific
Apr 18, 2024
Full Time
Position Description Ready to embark on a rewarding journey engaging community? San Juan Bautista eagerly welcomes dedicated professionals with community-based law enforcement or public safety experience to become valued members of our tight-knit team. Envision yourself in the picturesque, secure, and culturally vibrant setting of this beautiful small town where your contributions truly matter. If you excel in fostering community connections and forging impactful relationships, seize this opportunity. Don't miss out on this exceptional chance-act now and become an integral part of this dynamic team. Your next chapter of professional growth and personal fulfillment awaits in San Juan Bautista! Apply today and ignite your potential with us. Regional Government Services and its staff are conducting the recruitment on behalf of the City of San Juan Bautista. THE IDEAL CANDIDATE WILL: Interpret and apply laws and regulations of the City and State. Have knowledge of procedures and methods required to perform a full range of public safety and enforcement support including issuing citations and notice of violations. Support and practice the Community Policing philosophy model and effective problem-solving techniques. Have knowledge of conducting basic investigations. Be able to think clearly and act decisively in emergency situations while remaining calm under stressful conditions. Demonstrate the ability to exercise sound judgment, impartiality, diplomatic demeanor, and discretion. Represent the organization as a professional, poised, and competent staff member at meetings, group settings, community events, and public forums. Have demonstrated experience in maintaining cooperative working relationships with managers, employees, various public agencies, customers, vendors, other groups, intergovernmental, and regulatory agencies. Demonstrate critical thinking to summarize information, evaluate and analyze circumstances and situations to apply knowledge and decide on an appropriate action. Be detail-oriented, manage multiple tasks, assimilate, interpret, remember, recall, relate and act upon facts and details heard, observed, and read. Effectively and professionally communicate orally and in writing. Peacefully de-escalate angry citizens. Understand and speak to the concerns of a diverse community. Be able to operate a city vehicle including, but not limited to, patrol vehicles, vans, and radar trailer. COMPETENCIES Accountability: Accepts responsibility for oneself and actions. Decision-making and Judgement: Takes action that is consistent with available facts, and probable consequences. Makes decisions that are based on careful thought. Initiative : Self-starter. Reliability and Commitment: Demonstrates alignment with the mission of the organization and dedication to working toward the organization’s goals. Teamwork: Works collaboratively with others. Participates in team activities and works effectively and cooperatively with others. Communication: (including listening skills) Exchanges information with constituents using oral, written, and interpersonal communication skills. Inclusiveness Respects and values working in a diverse environment. Demonstrates respect for people and their differences. Customer Service : Implements activities designed to enhance the level of customer satisfaction. Relationship Building and Interpersonal Skills: Maintains positive and constructive internal and external relationships through staff development. Problem-solving : Finds solutions to difficult or complex issues. Conflict Management and Stress: Intervenes in conflict situations, successfully alleviating or eliminating discord. Maintains focus and emotional control in stressful and in unpleasant or extreme environments. Safety: Takes action to evaluate, establish, and maintain safety standards for employees and others. About San Juan Bautista Founded in 1797, San Juan Bautista, named after "Saint John the Baptist," is a city nestled in San Benito County. As of the 2020 census, its weekend population reached 2,089, with around 800 residents calling it home. Originally known as San Juan de Castro after the Mexican secularization of 1833, the town was officially incorporated in 1896. Today, San Juan Bautista stands as a popular tourist destination, boasting the San Juan Bautista State Historic Park and other significant historic sites, along with cultural institutions like El Teatro Campesino. This unique village exudes early California history, featuring one of the most authentic and pristine missions on the California mission trail. San Juan Bautista is committed to preservation, evident in its nationally registered historic district, a main street reminiscent of the old west, and original adobes dating back two centuries. The city's embrace of multicultural performing arts, artists, festivals, and street fairs creates a year-round celebration of entertainment. Surrounded by untouched hillsides, organic fields, and natural habitats, San Juan Bautista beckons with a call to nature and rustic outdoor experiences, complementing the rich historical tapestry of the community. Examples of Duties The Code Enforcement and Community Services Officer is a non-sworn position that reports to the Public Safety Coordinator. This position provides a wide range of field and office support for the City’s Public Safety Department that includes answering phones, front desk and customer service, parking enforcement, code enforcement, traffic control, contract services for law enforcement, fire protection, disaster preparedness, animal control, and City nuisance ordinances. Performs customer service, traffic control, and various other supporting tasks for the Department. Depending on the needs of the department, incumbents may be assigned to commercial vehicle enforcement, and support special events on weekends and evenings. The following duties are examples of duties for Code and Community Services Liaison: Provides a wide range of services to the community for the benefit of law enforcement; serves as a Parking Enforcement Officer, Abandoned Vehicle Abatement Officer, illegal commercial truck traffic enforcement, and receives verbal and written citizen inquiries and complaints. Provides Code Enforcement functions related to land-use policies and laws, enforces various administrative policies including, but not limited to, the illegal use of fireworks, excessive noise, and correcting nuisance properties. Provides traffic and crowd control for special events and scenarios involving law enforcement. Manages and supports the various non-emergency complaints and calls received within the City; drives department vehicles on various shifts and responds to emergent and non-emergent situations including, but not limited to, stolen or disabled vehicles, abandoned vehicles, injury and non-injury traffic collisions, past tense property crimes, potential fraud, missing persons, and responds to calls for animal services to assess and report to the supervisor. Performs multiple front desk and customer service duties; answers phones, directs callers, takes photographs, processes special vehicle permits, completes incident and crime reports with limited or no suspect information, and handles a wide range of administrative tasks within the Public Safety Department. Assists public safety service contractors and supervisor in field duties, community presentations and special assignments. Typical Qualifications Experience: Two (2) years of experience dealing with the public in at least one of the following areas: code enforcement, housing, building inspection, environmental inspections, animal control, abatement or public safety for a public agency OR possess a certificate of registration as a Code Enforcement Officer, Building Inspector, Combination Inspector, or other discipline from the International Conference of Building Officials (ICBO). Two years’ experience in obtaining compliance with applicable codes, including investigations and report writing. Licenses and Certifications: A valid California State Driver’s License; PC 832 Certificate required within one year of hire date. Bilingual (English/Spanish) is preferred. Supplemental Information Benefits: 2 weeks (80 hours) paid Vacation annually [increases to 3 weeks (120 hours) after 5 years; and 4 weeks (160 hours) after 10 years] 2 weeks (80 hours) paid Sick leave annually 11 paid Holidays and 2 Floating Holidays annually Paid health benefits including vision, dental and Employee Assistance Program, for the employee; opportunity to provide benefits to spouse and family members at employee’s pre-taxed wages (voluntary) and opportunity to sign up for AFLAC at employee’s pre-taxed wages (voluntary) City participates in Social Security CalPERS 457 investment program with 3% contribution by the City (voluntary) Costco membership APPLICATION PROCESS AND SELECTION PROCEDURE: LINK TO APPLY HERE: https://bit.ly/CodeCommOfficer. Applications must be submitted on-line through this applicant tracking system. Materials must be complete and clearly indicate the candidate meets the minimum qualifications. Incomplete, late, emailed, and faxed applications are not accepted. Resumes are not considered in lieu of the required employment application. Certificates, resumes, and/or cover letters must be uploaded with your application through this applicant tracking system. All statements made on the application, resume, and supplemental materials are subject to verification. False statements may be cause for immediate disqualification, removal from eligibility list, or discharge from employment. The deadline to apply is May 10, 2024, at 11:59 PM PST . Application - Minimum Qualification Assessment - (Pass/Fail) All completed applications and supplemental questionnaires will be reviewed and assessed for each applicant's ability to meet the minimum work experience, training, and education qualifications. Online Skills Assessment - (Pass/Fail) An Online Skills Assessment, may be used to evaluate candidates' knowledge and skills for the position. Candidates who are most qualified will be invited to an Remote Screen Interview Examination. Remote Screen Interview Exam - (100%) Candidates who pass the Online Skills Assessment will be invited to a Remote Screen Interview Examination to evaluate training, experience, and other job-related qualifications for the position. The Remote Screen Interview will be conducted via a video conference platform and is tentatively scheduled for May 15th -17th, 2024. Successful candidates will be submitted to the City of San Juan Bautista for further consideration. All communication and notices will be sent via e-mail. Additional inquiries about the position may be directed to Lbutler@rgs.ca.gov . Neither Regional Government Services nor the City of San Juan Bautista are responsible for failure of internet forms or email in submitting your application. Candidates who may require special assistance in any phase of the application or selection process should advise RGS by contacting Lbutler@rgs.ca.gov . City of San Juan Bautista is an Equal Opportunity Employer. Closing Date/Time: 5/10/2024 11:59 PM Pacific
CALAVERAS COUNTY, CA
San Andreas, California, United States
Position Description Correctional Tech I: $18.95 - $23.05 Correctional Tech II: $20.92 - $25.42 Correctional Tech III: $23.66 - $28.75 We are recruiting to fill a current vacancy and to establish a list for future openings. DEFINITION: Under general supervision, performs a variety of technical and clerical duties of moderate difficulty and support duties associated with the intake and release of prisoners in the County Jail system; to enter all pertinent information into the computerized booking system; to operate and monitor communications and security equipment; to provide public reception, access and assistance as required; and perform related duties as assigned. DISTINGUISHING CHARACTERISTICS: Correctional Technician I: This is the entry level class for the Correctional Technician series. Incumbents are required to perform a combination of clerical functions and some limited responsibilities associated with Correctional Officers. Assignment require basic knowledge of Sheriff’s Department policies and procedures related to jail operations, booking procedures, penal codes, and Title 15. Correctional Technician II: This is the journey level position within the series. In addition to the above, incumbent will be assigned to more increasingly difficult tasks within the department. Incumbents may assist in training and guiding subordinates. Correctional Technician III: This is the advanced level position within the series. In addition to the above, responsibilities require the frequent use of initiative and independent judgement in scheduling and coordination of office activities, and other Correctional Technicians and their assignments. Incumbents are responsible for more complex work assignments and work with greater independence from close review. Incumbents may assist in training and guiding subordinates. Example of Duties Duties may include, but are not limited to, the following: Processes new prisoners from paper work provided by law enforcement officer or the courts. Gathers and enters prisoners arrest information into the computerized booking system; prepares and routes computer-generated booking reports and information to the proper destination or as requested. Inventories and secures inmates personal property and monies. Completes files, logs, charts and other documents associated with jail booking activities. Determines bail for arrestees as set by the Superior Court. Assists in coordinating booking issues and activities with other county departments and agencies, including the courts, probation, public defender’s office, and the District attorney’s office. Controls traffic into and out of the jail facility by operating the jail security doors in accordance with security and safety policies and procedures; monitors jail security cameras. Receives and documents visitors; ascertains nature of, or legality of visit. Monitors radio communication among jail personnel; operates jail phone system and paging system. Minimum Qualifications Knowledge of : Pertinent federal, state, and county, laws, codes, ordinances, regulations, policies and procedures; Record-keeping, report preparation and filing systems and methods; Correct English usage, including spelling, grammar, punctuation and vocabulary; Modern office practices and technology, including the use of computers for word and data processing; Basic arithmetic and bookkeeping. Ability to : Learn, understand, interpret and apply pertinent laws, ordinances, regulations, policies and procedures; Learn jail/corrections facilities practices and procedures, including the operation of security equipment; Learn legal terminology; Understand and follow oral and written directions/communications; Gather complete, accurate and relevant information of a personal and confidential nature from written and oral communications; Determine appropriate responses to situations involving the custody and security of jail inmates; Work effectively under stress; react calmly and professionally in potentially dangerous situations; Communicate tactfully and effectively with the public and others; Communicate clearly and concisely, both orally and in writing; Perform clerical and bookkeeping duties; Perform multiple tasks simultaneously, and work effectively despite frequent interruptions; Operate telephone system in a professional, courteous manner; Safely operate basic office equipment and security equipment; Use computers effectively for word and data processing; Type or word process accurately at a speed necessary for successful job performance; Maintain accurate records and files; Prepare clear and concise reports, records and other written materials; Perform required mathematical computations accurately. Education, Training, and Experience: Correctional Technician I: Equivalent to graduation from high school. Must be computer literate. Correctional Technician II: Three (3) years of experience in a position comparable to a Correctional Technician I. In addition, candidates must demonstrate competency in technical work. Correctional Technician III: Two (2) years of experience in a position comparable to a Correctional Technician II. In addition, candidates must demonstrate proficiency in administrative law enforcement procedures and processes. Special Requirements Must possess a California driver’s license and have a satisfactory driving record. Will be required to pass a thorough background investigation. PHYSICAL DEMANDS: Mobility to work in a standard office environment, use standard office equipment and attend off-site meetings; physical ability to sit or otherwise remain stationary at work post for long periods of time; manual dexterity to use standard office equipment and supplies and to manipulate both single sheets of paper and large document holders (binders, manuals, etc.); vision to read handwritten and printed materials and a computer screen; hearing and speech to communicate person and by telephone. May be required to work a rotation schedule and all shifts, including weekends and holidays. OTHER REQUIREMENTS: This class description lists the major duties and requirements of the job and is not all-inclusive. Not all duties are necessarily performed by each incumbent. Incumbents may be expected to perform job-related duties other than those contained in the documents and may be required to have specific job-related knowledge and skills. Bargaining Unit 10 - Calaveras County Public Service Employees Association For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Uniform Allowance: $650.04 per calendar year for specific positionssplit into monthly payments.Payments will be made monthly on the second pay check. Qualifying Classifications : Crime Scene Specialist/Property Room Manager, Deputy Probation Officer I/II/III, Correctional Cook I/II, Correctional Technician, Correctional Officer, Correctional Corporal, Correctional Sergeant, Dispatcher Clerk, Sr. Dispatcher, and Animal Control Officer I/II/III. The County shall pay a two hundred dollar and four cent ($200.04) per calendar year uniform maintenance allowance to Animal Shelter Assistant. Uniform Allowance(Shirt): $200.04 per calendar year split into monthly payments. Qualifying Classifications : Animal Shelter Assistant Professional Time Off : 80 hours annually, prorated to 40 hours if hired after July 1st. Qualifying Classifications : Deputy District Attorney I/II/III/IV Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$50 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from arepresentative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance LEGALSHEILD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. ??????? SAFETY CalPERS: for Correctional Officer, Correctional Corporal, Correctional Sergeant and Deputy Probation Officer I/II/III. CLASSIC MEMBERS: 3% at 50 PEPRA MEMBERS: 2.7% at 57 Additional Retirement Plan: The County offers a 457(b) Government plan. Employees can contribute to this deferred compensation plan ( Pre-Tax ).The County currently utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month.
Mar 08, 2024
Full Time
Position Description Correctional Tech I: $18.95 - $23.05 Correctional Tech II: $20.92 - $25.42 Correctional Tech III: $23.66 - $28.75 We are recruiting to fill a current vacancy and to establish a list for future openings. DEFINITION: Under general supervision, performs a variety of technical and clerical duties of moderate difficulty and support duties associated with the intake and release of prisoners in the County Jail system; to enter all pertinent information into the computerized booking system; to operate and monitor communications and security equipment; to provide public reception, access and assistance as required; and perform related duties as assigned. DISTINGUISHING CHARACTERISTICS: Correctional Technician I: This is the entry level class for the Correctional Technician series. Incumbents are required to perform a combination of clerical functions and some limited responsibilities associated with Correctional Officers. Assignment require basic knowledge of Sheriff’s Department policies and procedures related to jail operations, booking procedures, penal codes, and Title 15. Correctional Technician II: This is the journey level position within the series. In addition to the above, incumbent will be assigned to more increasingly difficult tasks within the department. Incumbents may assist in training and guiding subordinates. Correctional Technician III: This is the advanced level position within the series. In addition to the above, responsibilities require the frequent use of initiative and independent judgement in scheduling and coordination of office activities, and other Correctional Technicians and their assignments. Incumbents are responsible for more complex work assignments and work with greater independence from close review. Incumbents may assist in training and guiding subordinates. Example of Duties Duties may include, but are not limited to, the following: Processes new prisoners from paper work provided by law enforcement officer or the courts. Gathers and enters prisoners arrest information into the computerized booking system; prepares and routes computer-generated booking reports and information to the proper destination or as requested. Inventories and secures inmates personal property and monies. Completes files, logs, charts and other documents associated with jail booking activities. Determines bail for arrestees as set by the Superior Court. Assists in coordinating booking issues and activities with other county departments and agencies, including the courts, probation, public defender’s office, and the District attorney’s office. Controls traffic into and out of the jail facility by operating the jail security doors in accordance with security and safety policies and procedures; monitors jail security cameras. Receives and documents visitors; ascertains nature of, or legality of visit. Monitors radio communication among jail personnel; operates jail phone system and paging system. Minimum Qualifications Knowledge of : Pertinent federal, state, and county, laws, codes, ordinances, regulations, policies and procedures; Record-keeping, report preparation and filing systems and methods; Correct English usage, including spelling, grammar, punctuation and vocabulary; Modern office practices and technology, including the use of computers for word and data processing; Basic arithmetic and bookkeeping. Ability to : Learn, understand, interpret and apply pertinent laws, ordinances, regulations, policies and procedures; Learn jail/corrections facilities practices and procedures, including the operation of security equipment; Learn legal terminology; Understand and follow oral and written directions/communications; Gather complete, accurate and relevant information of a personal and confidential nature from written and oral communications; Determine appropriate responses to situations involving the custody and security of jail inmates; Work effectively under stress; react calmly and professionally in potentially dangerous situations; Communicate tactfully and effectively with the public and others; Communicate clearly and concisely, both orally and in writing; Perform clerical and bookkeeping duties; Perform multiple tasks simultaneously, and work effectively despite frequent interruptions; Operate telephone system in a professional, courteous manner; Safely operate basic office equipment and security equipment; Use computers effectively for word and data processing; Type or word process accurately at a speed necessary for successful job performance; Maintain accurate records and files; Prepare clear and concise reports, records and other written materials; Perform required mathematical computations accurately. Education, Training, and Experience: Correctional Technician I: Equivalent to graduation from high school. Must be computer literate. Correctional Technician II: Three (3) years of experience in a position comparable to a Correctional Technician I. In addition, candidates must demonstrate competency in technical work. Correctional Technician III: Two (2) years of experience in a position comparable to a Correctional Technician II. In addition, candidates must demonstrate proficiency in administrative law enforcement procedures and processes. Special Requirements Must possess a California driver’s license and have a satisfactory driving record. Will be required to pass a thorough background investigation. PHYSICAL DEMANDS: Mobility to work in a standard office environment, use standard office equipment and attend off-site meetings; physical ability to sit or otherwise remain stationary at work post for long periods of time; manual dexterity to use standard office equipment and supplies and to manipulate both single sheets of paper and large document holders (binders, manuals, etc.); vision to read handwritten and printed materials and a computer screen; hearing and speech to communicate person and by telephone. May be required to work a rotation schedule and all shifts, including weekends and holidays. OTHER REQUIREMENTS: This class description lists the major duties and requirements of the job and is not all-inclusive. Not all duties are necessarily performed by each incumbent. Incumbents may be expected to perform job-related duties other than those contained in the documents and may be required to have specific job-related knowledge and skills. Bargaining Unit 10 - Calaveras County Public Service Employees Association For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Uniform Allowance: $650.04 per calendar year for specific positionssplit into monthly payments.Payments will be made monthly on the second pay check. Qualifying Classifications : Crime Scene Specialist/Property Room Manager, Deputy Probation Officer I/II/III, Correctional Cook I/II, Correctional Technician, Correctional Officer, Correctional Corporal, Correctional Sergeant, Dispatcher Clerk, Sr. Dispatcher, and Animal Control Officer I/II/III. The County shall pay a two hundred dollar and four cent ($200.04) per calendar year uniform maintenance allowance to Animal Shelter Assistant. Uniform Allowance(Shirt): $200.04 per calendar year split into monthly payments. Qualifying Classifications : Animal Shelter Assistant Professional Time Off : 80 hours annually, prorated to 40 hours if hired after July 1st. Qualifying Classifications : Deputy District Attorney I/II/III/IV Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$50 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from arepresentative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance LEGALSHEILD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. ??????? SAFETY CalPERS: for Correctional Officer, Correctional Corporal, Correctional Sergeant and Deputy Probation Officer I/II/III. CLASSIC MEMBERS: 3% at 50 PEPRA MEMBERS: 2.7% at 57 Additional Retirement Plan: The County offers a 457(b) Government plan. Employees can contribute to this deferred compensation plan ( Pre-Tax ).The County currently utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month.
CITY OF SUNNYVALE, CA
Sunnyvale, California, United States
Description PUBLIC SAFETY DISPATCHER - LATERAL Regular Full Time Employment Opportunity A complete application packet will consist of a City of Sunnyvale employment application, responses to the required supplemental questions, and a current (dated within one year of application) typing certificate verifying 35 or more net words per minute. Please note: For this recruitment, online OR in-person typing tests will be accepted. This open/continuous recruitment may close without notice, the next application review will be March 15, 2024. For more information on how to obtain and submit a typing certificate, please contact the Human Resources front desk at (408) 730-7490 or via email to recruitments@sunnyvale.ca.gov . Under general supervision of the Senior Public Safety Dispatcher, processes emergency and non-emergency calls for service; dispatches police, fire, medical, rescue, animal control or other emergency equipment, by telephone or radio, utilizing complex technical aids, such as computer aided dispatch systems (CAD); and performs related work as required. Distinguishing Characteristics The position of Public Safety Dispatcher is a fully qualified journey-level technical classification. This classification differs from the lower-level classification of Public Safety Dispatcher-In-Training in that the Public Safety Dispatcher-In-Training is the entry level classification whereby incumbents are learning to perform the duties of the classification. It is further distinguished from the higher-level classification of Senior Public Safety Dispatcher in that the Senior Public Safety Dispatcher has supervisory responsibility. Essential Job Functions (May include, but are not limited to, the following): Answers the telephone and receives 9-1-1, emergency and non-emergency requests for assistance, evaluates the information provided and creates computer aided dispatch (CAD) system event; relays information to other jurisdictions or provides pre-arrival and post-dispatch instructions to the caller; processes and prioritizes incoming calls. Dispatches fire, police, medical and animal control personnel and equipment on both routine and emergency calls utilizing a CAD system, multiple video display terminals, radio dispatching consoles and related equipment. Monitors and maintains status of public safety personnel and equipment; analyzes situations accurately and takes effective action to help ensure officer safety; may participate in the reassignment of fire equipment to ensure adequate city-wide fire protection. Provides operational support for police, fire, and medical operations including warrant checks and confirmations, tow requests, and facilitation of outside agency assistance and mutual aid request. Provides Emergency Medical dispatch, and Emergency Fire dispatch, including pre-arrival and post-dispatch instructions. Maintains familiarity with major roads, streets, areas, and industrial and public facilities within the city limits. Maintains records of all calls received and prepares reports of critical incidents; performs routine clerical work associated with the assignment. Monitor Text to 9-1-1. May provide one-on-one dispatcher operational training. WORKING CONDITIONS Work is performed in a structured and often stressful work environment that includes structured breaks and lunch schedules. Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading documents and computer screens, and the ability to distinguish and interpret the meaning of colors on video display terminals. The position requires the ability to view multiple video display terminals for extended periods of time in low light. Acute hearing sufficient to distinguish and comprehend simultaneous communications from several sources is required, as is the ability to speak in a clear and distinct manner and carry on multiple conversations while distinguishing background radio communications. The need to lift, drag and push files, paper, books and documents weighing up to 10 pounds is also required. Work is performed in a confined area and incumbents wear a headset, which restricts physical movement about the work area. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations. Minimum Qualifications Education and Experience: The minimum qualifications for education and experience can be met in the following way: Graduation from high school or tested equivalent; AND Two years of experience dispatching police and/or fire services for a public safety agency utilizing contemporary dispatching technical tools, including computer aided dispatching systems; OR Successful completion of probation as a Public Safety Dispatcher-in-Training with the City of Sunnyvale. Knowledge of: Police, fire, medical and/or animal control call processing protocols, dispatching and emergency procedures. Contemporary dispatching technical tools and equipment, including computer aided dispatching systems. Primary roads, streets, highways, major buildings and public facilities within the city limits. Methods and techniques for responding to calls for emergency service. Office methods, procedures, software and equipment. Police and fire codes, including California Penal Code, Vehicle Code and Sunnyvale Municipal Code. Proper record-keeping techniques. Principles of customer service. Ability to: Operate a computer-aided dispatch system with sufficient speed and accuracy to document field activity and create calls for dispatch within response criteria guidelines. Analyze situations quickly and accurately and take effective action to assure officer and citizen safety. Accurately enter information into the computer aided dispatch system while simultaneously receiving information by phone or radio. Extract information or data from multiple video terminal displays which dynamically update. Apply Department of Public Safety telephone answering techniques, policies and procedures. Memorize street names and locations. Type at a rate of 35 net words per minute. Work in a highly structured environment where all communications and work are recorded or documented as public record. Maintain composure and work effectively under pressure. Carry on multiple conversations while distinguishing background radio communication. Operate a computer using word processing and business software and other office equipment. Understand and follow written and oral instructions. Communicate effectively, both orally and in writing. Establish and maintain and promote positive and effective working relationships with employees, other agencies and the public. Demonstrate initiative and exercise good judgment in the performance of duties. Work independently and as a team member; recognize and set priorities and meet deadlines. Observe safety principles and work in a safe manner. Willingness to: Work any shift, on any day, including irregular hours on short notice. Complete Fire and Medical certification courses, approved by the International Academy of Emergency Dispatch, within one year of appointment or in accordance with an extended time-line as approved by management. Wear a uniform. License/Certificates: Possession and continued maintenance of a valid class C California driver's license or the ability to provide alternative transportation as approved by the appointing authority and a safe driving record. Possession of a California Peace Officers Standards and Training (POST) Basic Dispatch certificate within one year of appointment. Completion of Emergency Medical and Fire Dispatch certification courses, approved by the International Academy of Emergency Dispatch, within one year of appointment, and subsequent continued maintenance of Emergency Medical and Fire Dispatch certification. DESIRABLE QUALIFICATIONS Possession of Emergency Fire Dispatch and Emergency Medical Dispatch certification course at hire. Possession of POST Dispatch certificate. Application and Selection Process If you are interested in this opportunity, please submit a complete City of Sunnyvale application with responses to the supplemental questions and a current (dated within one year) typing certificate verifying at least 35 net words per minute (online typing tests are accepted) to the Department of Human Resources (postmarks or faxes are not accepted). This open/continuous recruitment may close without notice, the next application review will be March 15, 2024. Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted on-line through the City's employment page at Sunnyvale.ca.gov , Search: 'CITY JOBS'. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the examination process, which may consist of an oral examination. (Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Candidates who receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Any successful candidate, selected by the hiring department will be required to submit proof of education (i.e. original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Positions in this job classification are represented by the Communications Officers Association (COA). The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), religious creed, color, sex (includes gender, gender identity, gender expression, transgender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnicity, national origin, ancestry, citizenship status, military and veteran status, marital status, family relationship, age, medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application Summary of Communication Officers Association Benefits COA Benefits Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description PUBLIC SAFETY DISPATCHER - LATERAL Regular Full Time Employment Opportunity A complete application packet will consist of a City of Sunnyvale employment application, responses to the required supplemental questions, and a current (dated within one year of application) typing certificate verifying 35 or more net words per minute. Please note: For this recruitment, online OR in-person typing tests will be accepted. This open/continuous recruitment may close without notice, the next application review will be March 15, 2024. For more information on how to obtain and submit a typing certificate, please contact the Human Resources front desk at (408) 730-7490 or via email to recruitments@sunnyvale.ca.gov . Under general supervision of the Senior Public Safety Dispatcher, processes emergency and non-emergency calls for service; dispatches police, fire, medical, rescue, animal control or other emergency equipment, by telephone or radio, utilizing complex technical aids, such as computer aided dispatch systems (CAD); and performs related work as required. Distinguishing Characteristics The position of Public Safety Dispatcher is a fully qualified journey-level technical classification. This classification differs from the lower-level classification of Public Safety Dispatcher-In-Training in that the Public Safety Dispatcher-In-Training is the entry level classification whereby incumbents are learning to perform the duties of the classification. It is further distinguished from the higher-level classification of Senior Public Safety Dispatcher in that the Senior Public Safety Dispatcher has supervisory responsibility. Essential Job Functions (May include, but are not limited to, the following): Answers the telephone and receives 9-1-1, emergency and non-emergency requests for assistance, evaluates the information provided and creates computer aided dispatch (CAD) system event; relays information to other jurisdictions or provides pre-arrival and post-dispatch instructions to the caller; processes and prioritizes incoming calls. Dispatches fire, police, medical and animal control personnel and equipment on both routine and emergency calls utilizing a CAD system, multiple video display terminals, radio dispatching consoles and related equipment. Monitors and maintains status of public safety personnel and equipment; analyzes situations accurately and takes effective action to help ensure officer safety; may participate in the reassignment of fire equipment to ensure adequate city-wide fire protection. Provides operational support for police, fire, and medical operations including warrant checks and confirmations, tow requests, and facilitation of outside agency assistance and mutual aid request. Provides Emergency Medical dispatch, and Emergency Fire dispatch, including pre-arrival and post-dispatch instructions. Maintains familiarity with major roads, streets, areas, and industrial and public facilities within the city limits. Maintains records of all calls received and prepares reports of critical incidents; performs routine clerical work associated with the assignment. Monitor Text to 9-1-1. May provide one-on-one dispatcher operational training. WORKING CONDITIONS Work is performed in a structured and often stressful work environment that includes structured breaks and lunch schedules. Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading documents and computer screens, and the ability to distinguish and interpret the meaning of colors on video display terminals. The position requires the ability to view multiple video display terminals for extended periods of time in low light. Acute hearing sufficient to distinguish and comprehend simultaneous communications from several sources is required, as is the ability to speak in a clear and distinct manner and carry on multiple conversations while distinguishing background radio communications. The need to lift, drag and push files, paper, books and documents weighing up to 10 pounds is also required. Work is performed in a confined area and incumbents wear a headset, which restricts physical movement about the work area. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations. Minimum Qualifications Education and Experience: The minimum qualifications for education and experience can be met in the following way: Graduation from high school or tested equivalent; AND Two years of experience dispatching police and/or fire services for a public safety agency utilizing contemporary dispatching technical tools, including computer aided dispatching systems; OR Successful completion of probation as a Public Safety Dispatcher-in-Training with the City of Sunnyvale. Knowledge of: Police, fire, medical and/or animal control call processing protocols, dispatching and emergency procedures. Contemporary dispatching technical tools and equipment, including computer aided dispatching systems. Primary roads, streets, highways, major buildings and public facilities within the city limits. Methods and techniques for responding to calls for emergency service. Office methods, procedures, software and equipment. Police and fire codes, including California Penal Code, Vehicle Code and Sunnyvale Municipal Code. Proper record-keeping techniques. Principles of customer service. Ability to: Operate a computer-aided dispatch system with sufficient speed and accuracy to document field activity and create calls for dispatch within response criteria guidelines. Analyze situations quickly and accurately and take effective action to assure officer and citizen safety. Accurately enter information into the computer aided dispatch system while simultaneously receiving information by phone or radio. Extract information or data from multiple video terminal displays which dynamically update. Apply Department of Public Safety telephone answering techniques, policies and procedures. Memorize street names and locations. Type at a rate of 35 net words per minute. Work in a highly structured environment where all communications and work are recorded or documented as public record. Maintain composure and work effectively under pressure. Carry on multiple conversations while distinguishing background radio communication. Operate a computer using word processing and business software and other office equipment. Understand and follow written and oral instructions. Communicate effectively, both orally and in writing. Establish and maintain and promote positive and effective working relationships with employees, other agencies and the public. Demonstrate initiative and exercise good judgment in the performance of duties. Work independently and as a team member; recognize and set priorities and meet deadlines. Observe safety principles and work in a safe manner. Willingness to: Work any shift, on any day, including irregular hours on short notice. Complete Fire and Medical certification courses, approved by the International Academy of Emergency Dispatch, within one year of appointment or in accordance with an extended time-line as approved by management. Wear a uniform. License/Certificates: Possession and continued maintenance of a valid class C California driver's license or the ability to provide alternative transportation as approved by the appointing authority and a safe driving record. Possession of a California Peace Officers Standards and Training (POST) Basic Dispatch certificate within one year of appointment. Completion of Emergency Medical and Fire Dispatch certification courses, approved by the International Academy of Emergency Dispatch, within one year of appointment, and subsequent continued maintenance of Emergency Medical and Fire Dispatch certification. DESIRABLE QUALIFICATIONS Possession of Emergency Fire Dispatch and Emergency Medical Dispatch certification course at hire. Possession of POST Dispatch certificate. Application and Selection Process If you are interested in this opportunity, please submit a complete City of Sunnyvale application with responses to the supplemental questions and a current (dated within one year) typing certificate verifying at least 35 net words per minute (online typing tests are accepted) to the Department of Human Resources (postmarks or faxes are not accepted). This open/continuous recruitment may close without notice, the next application review will be March 15, 2024. Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted on-line through the City's employment page at Sunnyvale.ca.gov , Search: 'CITY JOBS'. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the examination process, which may consist of an oral examination. (Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Candidates who receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Any successful candidate, selected by the hiring department will be required to submit proof of education (i.e. original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Positions in this job classification are represented by the Communications Officers Association (COA). The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), religious creed, color, sex (includes gender, gender identity, gender expression, transgender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnicity, national origin, ancestry, citizenship status, military and veteran status, marital status, family relationship, age, medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application Summary of Communication Officers Association Benefits COA Benefits Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: Continuous
CITY OF LAGUNA BEACH, CA
Laguna Beach, California, United States
Description A 5% Cost of Living Increase is scheduled for 01/01/2024. The City of Laguna Beach Police Department is accepting applications for the position of Public Safety Dispatcher - Lateral (Full-Time) . This recruitment will be used to fill the current vacancies and establish an eligibility list for future vacancies. The Position: Under the general supervision of a Police Sergeant, dispatches public safety equipment and personnel (Police, Fire and Marine Safety) in response to requests for service using telephone, computer, and radio communications systems. Responds to emergency calls for public safety service(s) requiring independent judgment as to a course of action where unprecedented situations may arise; performs a variety of general support duties related to communication activities including recordkeeping, typing, monitoring alarm systems and teletype communications; performs related duties as assigned. Reports to/Supervises: Reports to the Support Services Supervisor and in his or her absence reports to the shift Watch Commander. In the Chain of Command structure, the Public Safety Dispatcher ultimately report to the Support Services Division Commander (Captain or Lieutenant), excluding issues where the chain of command might be circumvented. Required Competencies: Handling Stress Decision Making Listening Oral Communication Attention to Detail Integrity and Ethics Analyzing & Interpreting Data Critical Thinking Using Technology Adaptability Self-Management Legal & Regulatory Navigation Handling Conflict Teamwork Selection Process: All interested applicants must submit a completed online city application. Applications will be accepted on a continuous basis. The selection process will include a Structured Panel Interview. Those recommended for further evaluation will undergo a department interview with City staff. Based on the Department's needs, the selection process listed may be modified. Candidates will be notified via e-mail of any changes in the selection process. Please note that Lateral applicants working for non-P.O.S.T. agencies may be required to undergo the P.O.S.T. written exam unless the candidate is able to submit proof of successful completion of the Public Safety's 120 Hour Basic Course or passing the POST Basic Dispatcher Equivalency Examination (Commission Procedure F-5). Pre-Placement Process : All prospective candidates must successfully pass a background security investigation, polygraph examination, pre-employment physical examination including a drug test, and a psychological examination. Examples of Duties The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Receives, screens and transmits public safety calls via telephone and radio communications systems Dispatches public safety personnel and equipment (Police, Fire and Marine Safety) in response to requests for service Performs intensive data inputting of information received via computer keyboard Types departmental reports and initiates forms related to the operation and procedures of the Records Division Completes reports and complaints for court prosecution May make personal searches of prisoners Initiates and sends messages and requests for information on law enforcement computer systems Employee has considerable contact over the radio and telephone with public safety employees in the field and the general public, frequently in emotionally stressful situations Works evening, weekend and holiday shifts as assigned Qualifications Any combination demonstrating the ability to effectively and successfully perform the duties of the position is considered qualifying. A typical combination is as follows: Education: Graduation from high school or equivalent. Experience: Two (2) years of public safety dispatching experience, including the successful completion of probation as a public safety dispatcher. Experience must be recent and have occurred within the last two (2) years. License/Certificate Requirements: Possession of a POST Basic Public Safety Dispatcher Certification is desirable. Supplemental Information Knowledge of: Office procedures and methods Ability to: Keep basic records and type on a computer Work shifts, including evenings/nights and weekends (minimum of 48 hours a month) Learn the rules of the Federal Communications Commission regarding radio transmissions Work under stressful situations and exercise good judgment in emergencies Accurately record and retain data given verbally Skills: Possess a clear speaking voice and an excellent memory Capable of making rapid and appropriate decisions Constant alertness and attention to detail when dealing with the public and dispatching personnel and equipment Laguna Beach: With seven miles of City beaches and towering hills with captivating Pacific views, Laguna Beach residents enjoy some of the most stunning landscapes in Southern California. The City of Laguna Beach hosts millions of visitors to its world-famous arts festivals and beautiful beaches. Services provided to its resident population of approximately 23,000 include police, fire, marine safety, recreation, parks, public works, community development, parking, transit and animal control. The Department: The Police Department is organized into two divisions (Support Services, and Investigative and Field Services), and provides general law enforcement services, including animal control. Benefits for Laguna Beach Police Employees' Association (PEA) Retirement : The City offers membership in the California Public Employees Retirement System (CalPERS). The retirement formula is based on appointment date and membership status with CalPERS. 2.7% at 57 for PEPRA CalPERS Safety members; 3% at 50 for tier I Classic CalPERS Safety members; 3% at 55 for tier II Classic CalPERS Safety members. Health Coverage: The City currently offers medical, dental, and vision insurance coverage for employees and their dependents. In addition, the City provides life insurance and a long-term disability plan for employees. Vacation: Vacation leave accrues at a rate of 96 hours per year. This increases to 136 hours per year after five years of service, and to 176 hours per year after nine years of service. A cash-out option exists for accrued vacation time. Holiday: The City provides 90 hours for 11 paid holidays per year. Sick Leave: Sick leave accrues at a rate of 80 hours per year. Unused sick leave may be accumulated without limit. Special Assignment Pay Canine Handler - 14 hours per month at two thirds of their regular rate of pay, then paid at time and a half for the off-duty caring, grooming, feeding, training, and otherwise maintaining of their department-issued canine or Support Services dog/equipment Community Outreach Officer and Field Training Officer - 10% of base pay School Resource Officer, Motorcycle, and Detective - 5% of base pay Educational Incentive Pay Educational Degree: Sworn employees in the position of Police Officer, Police Corporal and Police Sergeant are eligible for a bonus of 2.5% of base salary for an AA Degree, or 5% of base salary for a BA or BS Degree. POST Certifications: Sworn police department employees are eligible for the following: 1. 4% of base salary for an Intermediate POST Certificate. 2. 9% of base salary for an Advanced POST Certificate. The two POST certificates are not cumulative. An employee with Advanced POST will receive 9% and not any additional compensation for first having an Intermediate POST Certificate. Public Safety Dispatchers, Senior Public Safety Dispatchers, and the Support Services Supervisor, are eligible for the following: 1. 5% of base salary for a Dispatcher Advanced POST Certificate. When an employee receives either an Intermediate or Advanced POST Certificate they shall provide the City with a copy of the Certificate and will then be paid by the City retroactively to the effective date of the Certificate. Other Benefits The City offers a Flexible Spending Account, Educational Reimbursement Program, Employee Assistance Program, Exceptional Performance Pay Program, and Bilingual Pay Program.
Apr 21, 2024
Full Time
Description A 5% Cost of Living Increase is scheduled for 01/01/2024. The City of Laguna Beach Police Department is accepting applications for the position of Public Safety Dispatcher - Lateral (Full-Time) . This recruitment will be used to fill the current vacancies and establish an eligibility list for future vacancies. The Position: Under the general supervision of a Police Sergeant, dispatches public safety equipment and personnel (Police, Fire and Marine Safety) in response to requests for service using telephone, computer, and radio communications systems. Responds to emergency calls for public safety service(s) requiring independent judgment as to a course of action where unprecedented situations may arise; performs a variety of general support duties related to communication activities including recordkeeping, typing, monitoring alarm systems and teletype communications; performs related duties as assigned. Reports to/Supervises: Reports to the Support Services Supervisor and in his or her absence reports to the shift Watch Commander. In the Chain of Command structure, the Public Safety Dispatcher ultimately report to the Support Services Division Commander (Captain or Lieutenant), excluding issues where the chain of command might be circumvented. Required Competencies: Handling Stress Decision Making Listening Oral Communication Attention to Detail Integrity and Ethics Analyzing & Interpreting Data Critical Thinking Using Technology Adaptability Self-Management Legal & Regulatory Navigation Handling Conflict Teamwork Selection Process: All interested applicants must submit a completed online city application. Applications will be accepted on a continuous basis. The selection process will include a Structured Panel Interview. Those recommended for further evaluation will undergo a department interview with City staff. Based on the Department's needs, the selection process listed may be modified. Candidates will be notified via e-mail of any changes in the selection process. Please note that Lateral applicants working for non-P.O.S.T. agencies may be required to undergo the P.O.S.T. written exam unless the candidate is able to submit proof of successful completion of the Public Safety's 120 Hour Basic Course or passing the POST Basic Dispatcher Equivalency Examination (Commission Procedure F-5). Pre-Placement Process : All prospective candidates must successfully pass a background security investigation, polygraph examination, pre-employment physical examination including a drug test, and a psychological examination. Examples of Duties The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Receives, screens and transmits public safety calls via telephone and radio communications systems Dispatches public safety personnel and equipment (Police, Fire and Marine Safety) in response to requests for service Performs intensive data inputting of information received via computer keyboard Types departmental reports and initiates forms related to the operation and procedures of the Records Division Completes reports and complaints for court prosecution May make personal searches of prisoners Initiates and sends messages and requests for information on law enforcement computer systems Employee has considerable contact over the radio and telephone with public safety employees in the field and the general public, frequently in emotionally stressful situations Works evening, weekend and holiday shifts as assigned Qualifications Any combination demonstrating the ability to effectively and successfully perform the duties of the position is considered qualifying. A typical combination is as follows: Education: Graduation from high school or equivalent. Experience: Two (2) years of public safety dispatching experience, including the successful completion of probation as a public safety dispatcher. Experience must be recent and have occurred within the last two (2) years. License/Certificate Requirements: Possession of a POST Basic Public Safety Dispatcher Certification is desirable. Supplemental Information Knowledge of: Office procedures and methods Ability to: Keep basic records and type on a computer Work shifts, including evenings/nights and weekends (minimum of 48 hours a month) Learn the rules of the Federal Communications Commission regarding radio transmissions Work under stressful situations and exercise good judgment in emergencies Accurately record and retain data given verbally Skills: Possess a clear speaking voice and an excellent memory Capable of making rapid and appropriate decisions Constant alertness and attention to detail when dealing with the public and dispatching personnel and equipment Laguna Beach: With seven miles of City beaches and towering hills with captivating Pacific views, Laguna Beach residents enjoy some of the most stunning landscapes in Southern California. The City of Laguna Beach hosts millions of visitors to its world-famous arts festivals and beautiful beaches. Services provided to its resident population of approximately 23,000 include police, fire, marine safety, recreation, parks, public works, community development, parking, transit and animal control. The Department: The Police Department is organized into two divisions (Support Services, and Investigative and Field Services), and provides general law enforcement services, including animal control. Benefits for Laguna Beach Police Employees' Association (PEA) Retirement : The City offers membership in the California Public Employees Retirement System (CalPERS). The retirement formula is based on appointment date and membership status with CalPERS. 2.7% at 57 for PEPRA CalPERS Safety members; 3% at 50 for tier I Classic CalPERS Safety members; 3% at 55 for tier II Classic CalPERS Safety members. Health Coverage: The City currently offers medical, dental, and vision insurance coverage for employees and their dependents. In addition, the City provides life insurance and a long-term disability plan for employees. Vacation: Vacation leave accrues at a rate of 96 hours per year. This increases to 136 hours per year after five years of service, and to 176 hours per year after nine years of service. A cash-out option exists for accrued vacation time. Holiday: The City provides 90 hours for 11 paid holidays per year. Sick Leave: Sick leave accrues at a rate of 80 hours per year. Unused sick leave may be accumulated without limit. Special Assignment Pay Canine Handler - 14 hours per month at two thirds of their regular rate of pay, then paid at time and a half for the off-duty caring, grooming, feeding, training, and otherwise maintaining of their department-issued canine or Support Services dog/equipment Community Outreach Officer and Field Training Officer - 10% of base pay School Resource Officer, Motorcycle, and Detective - 5% of base pay Educational Incentive Pay Educational Degree: Sworn employees in the position of Police Officer, Police Corporal and Police Sergeant are eligible for a bonus of 2.5% of base salary for an AA Degree, or 5% of base salary for a BA or BS Degree. POST Certifications: Sworn police department employees are eligible for the following: 1. 4% of base salary for an Intermediate POST Certificate. 2. 9% of base salary for an Advanced POST Certificate. The two POST certificates are not cumulative. An employee with Advanced POST will receive 9% and not any additional compensation for first having an Intermediate POST Certificate. Public Safety Dispatchers, Senior Public Safety Dispatchers, and the Support Services Supervisor, are eligible for the following: 1. 5% of base salary for a Dispatcher Advanced POST Certificate. When an employee receives either an Intermediate or Advanced POST Certificate they shall provide the City with a copy of the Certificate and will then be paid by the City retroactively to the effective date of the Certificate. Other Benefits The City offers a Flexible Spending Account, Educational Reimbursement Program, Employee Assistance Program, Exceptional Performance Pay Program, and Bilingual Pay Program.
City of Concord, CA
Concord, California, United States
Job Characteristics ***OPEN & PROMOTIONAL JOB OPPORTUNITY*** Police Dispatcher II Please note : this is not an entry level police dispatcher position. Please see our job opening for Police Dispatcher I if you have no experience as a public safety dispatcher. The City of Concord's Police Department is currently seeking customer-service oriented individuals who enjoy working in a highly productive yet fast-paced environment to serve as their next Police Dispatcher. The Police Department: The members of the Concord Police Department are dedicated to providing the highest quality police services in order to enhance community safety, protect life and property, and reduce crime and the fear of crime. To do this, we pledge to develop a partnership with the community, lead a community commitment to resolve problems, and improve the safety and quality of life in our city. What you will be doing in this role: This is the journey-level position and performs the full range of radio and telephone dispatch duties with a high degree of independence. The Police Dispatcher II performs activities related to the processing of service requests including communications and dispatch, status monitoring, information development and communication, entry level dispatcher training, and records and file maintenance in a computer-aided environment. We are looking for someone who: Can assess situations accurately, make quick decisions, and use sound judgement Has excellent oral and written communication skills Is naturally compassionate and comfortable speaking to individuals who are emotional or stressed Can multi-task and quickly prioritize needs Can work in a collaborative team environment and take instruction well Stay composed and control their own emotions Has the technological skills to operate multiple computers, programs, radios and recording equipment Has excellent attention to detail and organization skills Is familiar with or can quickly learn the city of Concord and can read Maputo find routes, locations, and addresses Is flexible and can adapt to any situation Embraces and embodies the City’s Mission, Vision and Values . RECRUITMENT INCENTIVES Leave Pre-Accruals: The first year of leave accruals (80 hours vacation and 96 hours sick leave) shall be front-loaded at time of hire. Communications Training Officer Pay Differential: Police Dispatcher IIs who are assigned as Communications Training Officers (CTOs) will receive an additional 5% pay for each hour assigned and engaged in providing formal training to a police dispatcher trainee. EXCELLENT BENEFITS PACKAGE This position is represented by Teamsters Local 856 and receives an excellent benefits package, including but not limited to: $2.00/hour shift differential for night shift and $2.50/hour for grave shift $120/month bilingual pay for qualifying languages Generous contributions to health, dental and vision plans Employer paid life insurance and contributions to retirement plans Fully paid tuition reimbursement program Employer paid Employee Assistance Program and robust peer support program TYPING CERTIFICATE REQUIREMENT A typing certificate issued within the last 12 months is required . The typing certificate must be attached to the online application and scored according to the following method: 5 minute timed typing exercise, showing a gross rate of speed and a net rate of speed. This information MUST be included on the typing certificate. Applications received without a valid typing certificate attached, or not meeting the minimum words per minute ( 35 net WPM ) WILL NOT be considered and WILL NOT be contacted to correct the deficiency. Please note: in response to the Covid-19 pandemic, online typing test results will be considered. If possible, please take a five minute timed test online that reflects gross WPM with errors, or net WPM. IMPORTANT : Contact with candidates will primarily be via email. Make sure you list a current email that you check regularly on your application. If you have any specific questions regarding the recruitment and selection process, please contact the Human Resources Department at (925) 671-3308. POLICE DISPATCHER II Purpose In support of police law enforcement and other public safety functions, performs activities related to the processing of service requests including communications and dispatch, status monitoring, information development and communication, entry level dispatcher training, and records and files maintenance in a computer-aided environment; performs related and other work as required all within the context of the City's Mission of providing responsive, cost effective, and innovative local government services through a collaborative effort with the community to make Concord a city of the highest quality. Equipment, Methods & Guidelines Uses computer-aided dispatch system, including 911 emergency telephone, Telephone Device for the Deaf (TDD) and other multi-line telephone systems, various law enforcement telecommunications systems, multi-channel radio console with headsets and telephone handsets, video display terminals, computer keyboards, and alarm systems. Resource materials include hardware and software documentation, Dispatcher Training Manual, Dispatcher Training Guide, call-out schedules, maps, standardized service request classifications, level of response decision criteria, policies, regulations, operating procedures, directives, and violation codes contained in both City and other agency reference documents and manuals. Working Conditions Work is located in the Police Communications Center with variable lighting intensity and background noise. Work includes pressures generated by the necessity for appropriate and timely responses and follow-up required by emergency and routine events that often occur simultaneously. Work also involves prolonged periods of sitting. Incumbents are subject to shift assignments including evenings, weekends, and holidays; and to shift holdovers, early work calls, and scheduled overtime. Physical Demands Work emphasizes clear speech, visual and hearing acuity, and manual dexterity; prolonged periods of sitting and of wearing a headset; may occasionally perform moderate lifting (such as 30-50 pound boxes of computer paper), carrying, pushing, pulling and stooping. Must be able to work in an environment, with randomly occurring periods that are dominated by crisis situations and stress filled working conditions. Supervisory Guidance Received/Given Supervision received is intended to prescribe both general and detailed methods for achieving objectives. This is the journey level dispatcher classification and incumbents are expected to assist in training and monitoring the progress of entry level dispatchers when conditions require. Examples of duties include, but are not limited to Receives, interprets, classifies, prioritizes and responds to calls of a routine and emergency nature, including those calls involving life-threatening situations. Enters relevant information by computer keyboard and, as appropriate, transmits message for dispatching.Assigns calls to police units for necessary action, determining how many and which units are required for response. May coordinate, with patrol supervisors regarding deployment of personnel. Visually monitors video display terminals and aurally monitors police radio frequencies to ensure correct status of officers and pending and dispatched calls, making "on-line changes" via keyboard as appropriate. Calls out Public Works standby personnel, perform call-outs for various local government entities, and monitors local government radio for their status.Determines appropriate communications or research channels selecting from emergency telephone lines, radio room telephone lines, business telephone lines, police radio channels, other agency radio channels, and manual computerized information systems.Provides information to officers expeditiously in areas such as warrants, vehicles, driver's licenses, parole, and criminal history information. Interprets or clarifies coded responses from various systems for police officers or other parties. Confirms warrants with responsible agencies, receives warrants and updates status of warrants.Accesses and updates information in a variety of on-line Law Enforcement data systems, including systems which contain confidential data.Develops, confirms, and relays information by contacting persons such as those in the internal chain of command; relatives of those involved in incidents; employers; hospitals; sworn and non-sworn public safety personnel at other agencies; other City departments; ambulance services; detoxification centers; tow companies; attorneys; state parole; animal control; commercial establishments; alarm companies; and schools.Monitors other public safety and emergency preparedness radio traffic; fire panel and security system boards; local government radio channels; and jail and complaint desk alarms, and takes appropriate actions.Maintains various logs and records of activities, such as radio transmissions, telephone calls received, call-outs and tow requests, equipment failure log, personal time keeping an attendance.Follows defined alternative procedures in the event of computer or other equipment malfunction such as performing shut down and start up procedures. Performs various tasks to ensure proper operation of equipment such as setting and resetting computer system, video display terminals, mobile data terminals and printers; and changing print ribbons, paper, and recording tapes.Performs activities related to the operation of a county-wide law enforcement radio system (CLERS) such as monitoring radio channel and issuing all points bulletins following county protocol and procedures.Assists in training entry level and per diem dispatchers as required.Promotes the City's Mission to make Concord a city of the highest quality by providing responsive, cost-effective, and innovative government services; understands and subscribes to the Vision and Values Statement adopted by the City.Performs other work as assigned. Conviction History: If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord. Qualifications Knowledge and Abilities: Knowledge of specific data processing and telecommunications equipment used in a public safety Communications Center. Knowledge of relevant sections of various California codes such as the Penal, Health and Safety, Municipal, Welfare and Institutions, and Vehicle codes; interdepartmental regulations, policies and procedures; various hardware and software documentation; Federal Communications Commission Regulations; of the resources, equipment, methods, procedures, and nomenclature included in and associated with computer-aided dispatch and automated information systems. Ability to read, comprehend, and retain. Ability to learn the geographic layout of the City, including location of streets, street names, freeways, shopping centers, industrial parks, hotels, and other landmarks. Ability to remain calm in situations of stress; to assess events quickly and accurately; to adapt communications and behavioral styles appropriately in response to individuals and situations; to obtain and accurately record required information; to effectively classify and prioritize service requests; to act promptly and decisively; to make acceptable decisions; to quickly search and find information from resource systems, manuals, maps and other documents and to accurately and concisely convey such information orally and in writing; to spell accurately and use correct grammar; to speak clearly, concisely and audibly; to perform multiple tasks simultaneously; to meet the physical requirements of the work; to understand and carry out oral and written instructions; and to establish and maintain cooperative and effective relationships with those contacted in the course of work. Education: Satisfactory completion of high school or the equivalent. Experience: Three years of related work experience that has provided the knowledge, skills and abilities necessary to perform the duties of a law enforcement dispatcher in a computer-assisted environment, including at least one year experience working in a POST-certified law enforcement communications center. Other Other: Ability to operate an alpha-numeric keyboard with sufficient speed and accuracy to provide efficient input into a computer terminal, measured by the ability to type at a rate of 35 words per minute (net). A typing certificate issued within the last 12 months is required. The typing certificate must be attached to the online application and scored according to the following method: 5 minute timed typing exercise, showing a gross rate of speed and a net rate of speed. This information MUST be included on the typing certificate. Applications received without a valid typing certificate, or not meeting the minimum net words per minute WILL NOT be considered and WILL NOT be contacted to correct the deficiency. Online typing tests WILL NOT be accepted. For a list of agencies where you can obtain your typing certificate, please click here. Must have normal (or correctable to normal) hearing and eyesight and a clear and audible voice for radio and telephone communications. Must have successfully completed the POST-certified police dispatcher course and have successfully passed probation as a dispatcher for a POST-certified law enforcement communications center. Must successfully complete a background investigation as a condition of employment. A California Driver's License and a satisfactory driving record are conditions of initial and continued employment. EEO/ADA: The City of Concord is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. If you have a disability and require accommodations in the testing process, please contact Human Resources at 925-671-3308 or hrdept@cityofconcord.org prior to the final filing date. The City of Concord takes pride in offering a generous benefits program that provides flexibility for the diverse and changing needs of our qualifying employees. For a complete overview, click here . Below is a brief listing of what the City offers: Dental & Vision Insurance Employee Assistance Program Health Insurance Holidays Life Insurance Pre-tax Savings Benefits Retiree Medical (3 levels based on date of hire) Retirement Program Short-term Disability*and Long-term Disability Social Security/Medicare Vacation & Sick Leave *Not available for sworn personnel. Closing Date/Time: Continuous
Apr 22, 2024
Full Time
Job Characteristics ***OPEN & PROMOTIONAL JOB OPPORTUNITY*** Police Dispatcher II Please note : this is not an entry level police dispatcher position. Please see our job opening for Police Dispatcher I if you have no experience as a public safety dispatcher. The City of Concord's Police Department is currently seeking customer-service oriented individuals who enjoy working in a highly productive yet fast-paced environment to serve as their next Police Dispatcher. The Police Department: The members of the Concord Police Department are dedicated to providing the highest quality police services in order to enhance community safety, protect life and property, and reduce crime and the fear of crime. To do this, we pledge to develop a partnership with the community, lead a community commitment to resolve problems, and improve the safety and quality of life in our city. What you will be doing in this role: This is the journey-level position and performs the full range of radio and telephone dispatch duties with a high degree of independence. The Police Dispatcher II performs activities related to the processing of service requests including communications and dispatch, status monitoring, information development and communication, entry level dispatcher training, and records and file maintenance in a computer-aided environment. We are looking for someone who: Can assess situations accurately, make quick decisions, and use sound judgement Has excellent oral and written communication skills Is naturally compassionate and comfortable speaking to individuals who are emotional or stressed Can multi-task and quickly prioritize needs Can work in a collaborative team environment and take instruction well Stay composed and control their own emotions Has the technological skills to operate multiple computers, programs, radios and recording equipment Has excellent attention to detail and organization skills Is familiar with or can quickly learn the city of Concord and can read Maputo find routes, locations, and addresses Is flexible and can adapt to any situation Embraces and embodies the City’s Mission, Vision and Values . RECRUITMENT INCENTIVES Leave Pre-Accruals: The first year of leave accruals (80 hours vacation and 96 hours sick leave) shall be front-loaded at time of hire. Communications Training Officer Pay Differential: Police Dispatcher IIs who are assigned as Communications Training Officers (CTOs) will receive an additional 5% pay for each hour assigned and engaged in providing formal training to a police dispatcher trainee. EXCELLENT BENEFITS PACKAGE This position is represented by Teamsters Local 856 and receives an excellent benefits package, including but not limited to: $2.00/hour shift differential for night shift and $2.50/hour for grave shift $120/month bilingual pay for qualifying languages Generous contributions to health, dental and vision plans Employer paid life insurance and contributions to retirement plans Fully paid tuition reimbursement program Employer paid Employee Assistance Program and robust peer support program TYPING CERTIFICATE REQUIREMENT A typing certificate issued within the last 12 months is required . The typing certificate must be attached to the online application and scored according to the following method: 5 minute timed typing exercise, showing a gross rate of speed and a net rate of speed. This information MUST be included on the typing certificate. Applications received without a valid typing certificate attached, or not meeting the minimum words per minute ( 35 net WPM ) WILL NOT be considered and WILL NOT be contacted to correct the deficiency. Please note: in response to the Covid-19 pandemic, online typing test results will be considered. If possible, please take a five minute timed test online that reflects gross WPM with errors, or net WPM. IMPORTANT : Contact with candidates will primarily be via email. Make sure you list a current email that you check regularly on your application. If you have any specific questions regarding the recruitment and selection process, please contact the Human Resources Department at (925) 671-3308. POLICE DISPATCHER II Purpose In support of police law enforcement and other public safety functions, performs activities related to the processing of service requests including communications and dispatch, status monitoring, information development and communication, entry level dispatcher training, and records and files maintenance in a computer-aided environment; performs related and other work as required all within the context of the City's Mission of providing responsive, cost effective, and innovative local government services through a collaborative effort with the community to make Concord a city of the highest quality. Equipment, Methods & Guidelines Uses computer-aided dispatch system, including 911 emergency telephone, Telephone Device for the Deaf (TDD) and other multi-line telephone systems, various law enforcement telecommunications systems, multi-channel radio console with headsets and telephone handsets, video display terminals, computer keyboards, and alarm systems. Resource materials include hardware and software documentation, Dispatcher Training Manual, Dispatcher Training Guide, call-out schedules, maps, standardized service request classifications, level of response decision criteria, policies, regulations, operating procedures, directives, and violation codes contained in both City and other agency reference documents and manuals. Working Conditions Work is located in the Police Communications Center with variable lighting intensity and background noise. Work includes pressures generated by the necessity for appropriate and timely responses and follow-up required by emergency and routine events that often occur simultaneously. Work also involves prolonged periods of sitting. Incumbents are subject to shift assignments including evenings, weekends, and holidays; and to shift holdovers, early work calls, and scheduled overtime. Physical Demands Work emphasizes clear speech, visual and hearing acuity, and manual dexterity; prolonged periods of sitting and of wearing a headset; may occasionally perform moderate lifting (such as 30-50 pound boxes of computer paper), carrying, pushing, pulling and stooping. Must be able to work in an environment, with randomly occurring periods that are dominated by crisis situations and stress filled working conditions. Supervisory Guidance Received/Given Supervision received is intended to prescribe both general and detailed methods for achieving objectives. This is the journey level dispatcher classification and incumbents are expected to assist in training and monitoring the progress of entry level dispatchers when conditions require. Examples of duties include, but are not limited to Receives, interprets, classifies, prioritizes and responds to calls of a routine and emergency nature, including those calls involving life-threatening situations. Enters relevant information by computer keyboard and, as appropriate, transmits message for dispatching.Assigns calls to police units for necessary action, determining how many and which units are required for response. May coordinate, with patrol supervisors regarding deployment of personnel. Visually monitors video display terminals and aurally monitors police radio frequencies to ensure correct status of officers and pending and dispatched calls, making "on-line changes" via keyboard as appropriate. Calls out Public Works standby personnel, perform call-outs for various local government entities, and monitors local government radio for their status.Determines appropriate communications or research channels selecting from emergency telephone lines, radio room telephone lines, business telephone lines, police radio channels, other agency radio channels, and manual computerized information systems.Provides information to officers expeditiously in areas such as warrants, vehicles, driver's licenses, parole, and criminal history information. Interprets or clarifies coded responses from various systems for police officers or other parties. Confirms warrants with responsible agencies, receives warrants and updates status of warrants.Accesses and updates information in a variety of on-line Law Enforcement data systems, including systems which contain confidential data.Develops, confirms, and relays information by contacting persons such as those in the internal chain of command; relatives of those involved in incidents; employers; hospitals; sworn and non-sworn public safety personnel at other agencies; other City departments; ambulance services; detoxification centers; tow companies; attorneys; state parole; animal control; commercial establishments; alarm companies; and schools.Monitors other public safety and emergency preparedness radio traffic; fire panel and security system boards; local government radio channels; and jail and complaint desk alarms, and takes appropriate actions.Maintains various logs and records of activities, such as radio transmissions, telephone calls received, call-outs and tow requests, equipment failure log, personal time keeping an attendance.Follows defined alternative procedures in the event of computer or other equipment malfunction such as performing shut down and start up procedures. Performs various tasks to ensure proper operation of equipment such as setting and resetting computer system, video display terminals, mobile data terminals and printers; and changing print ribbons, paper, and recording tapes.Performs activities related to the operation of a county-wide law enforcement radio system (CLERS) such as monitoring radio channel and issuing all points bulletins following county protocol and procedures.Assists in training entry level and per diem dispatchers as required.Promotes the City's Mission to make Concord a city of the highest quality by providing responsive, cost-effective, and innovative government services; understands and subscribes to the Vision and Values Statement adopted by the City.Performs other work as assigned. Conviction History: If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord. Qualifications Knowledge and Abilities: Knowledge of specific data processing and telecommunications equipment used in a public safety Communications Center. Knowledge of relevant sections of various California codes such as the Penal, Health and Safety, Municipal, Welfare and Institutions, and Vehicle codes; interdepartmental regulations, policies and procedures; various hardware and software documentation; Federal Communications Commission Regulations; of the resources, equipment, methods, procedures, and nomenclature included in and associated with computer-aided dispatch and automated information systems. Ability to read, comprehend, and retain. Ability to learn the geographic layout of the City, including location of streets, street names, freeways, shopping centers, industrial parks, hotels, and other landmarks. Ability to remain calm in situations of stress; to assess events quickly and accurately; to adapt communications and behavioral styles appropriately in response to individuals and situations; to obtain and accurately record required information; to effectively classify and prioritize service requests; to act promptly and decisively; to make acceptable decisions; to quickly search and find information from resource systems, manuals, maps and other documents and to accurately and concisely convey such information orally and in writing; to spell accurately and use correct grammar; to speak clearly, concisely and audibly; to perform multiple tasks simultaneously; to meet the physical requirements of the work; to understand and carry out oral and written instructions; and to establish and maintain cooperative and effective relationships with those contacted in the course of work. Education: Satisfactory completion of high school or the equivalent. Experience: Three years of related work experience that has provided the knowledge, skills and abilities necessary to perform the duties of a law enforcement dispatcher in a computer-assisted environment, including at least one year experience working in a POST-certified law enforcement communications center. Other Other: Ability to operate an alpha-numeric keyboard with sufficient speed and accuracy to provide efficient input into a computer terminal, measured by the ability to type at a rate of 35 words per minute (net). A typing certificate issued within the last 12 months is required. The typing certificate must be attached to the online application and scored according to the following method: 5 minute timed typing exercise, showing a gross rate of speed and a net rate of speed. This information MUST be included on the typing certificate. Applications received without a valid typing certificate, or not meeting the minimum net words per minute WILL NOT be considered and WILL NOT be contacted to correct the deficiency. Online typing tests WILL NOT be accepted. For a list of agencies where you can obtain your typing certificate, please click here. Must have normal (or correctable to normal) hearing and eyesight and a clear and audible voice for radio and telephone communications. Must have successfully completed the POST-certified police dispatcher course and have successfully passed probation as a dispatcher for a POST-certified law enforcement communications center. Must successfully complete a background investigation as a condition of employment. A California Driver's License and a satisfactory driving record are conditions of initial and continued employment. EEO/ADA: The City of Concord is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. If you have a disability and require accommodations in the testing process, please contact Human Resources at 925-671-3308 or hrdept@cityofconcord.org prior to the final filing date. The City of Concord takes pride in offering a generous benefits program that provides flexibility for the diverse and changing needs of our qualifying employees. For a complete overview, click here . Below is a brief listing of what the City offers: Dental & Vision Insurance Employee Assistance Program Health Insurance Holidays Life Insurance Pre-tax Savings Benefits Retiree Medical (3 levels based on date of hire) Retirement Program Short-term Disability*and Long-term Disability Social Security/Medicare Vacation & Sick Leave *Not available for sworn personnel. Closing Date/Time: Continuous
CITY OF SUNNYVALE, CA
Sunnyvale, California, United States
Description PUBLIC SAFETY DISPATCHER-IN-TRAINING Regular Full-Time Employment Opportunity This recruitment is open on a continuous basis and selections may be made at any time within the process. It is recommended to apply immediately. A complete application packet will consist of a City of Sunnyvale employment application, responses to the required supplemental questions, a current (dated within one year of application) passing CritiCall exam, and a current (dated within one year of application) typing certificate verifying 35 or more net words per minute. Please note: For this recruitment, online typing tests will be accepted. Click here for more information about the CritiCall Dispatcher Exam . Click here to view upcoming test dates, or to make a reservation for the CritiCall Dispatcher Exam . For more information on how to obtain and submit a typing certificate, please contact the Human Resources via email to humanresources@sunnyvale.ca.gov . Under supervision and in a trainee capacity, processes emergency and non-emergency calls for service; dispatches police, fire, medical, rescue, animal control or other emergency equipment, by telephone or radio, utilizing complex technical aids, such as computer aided dispatch systems (CAD); and performs other related duties as assigned. DISTINGUISHING CHARACTERISTICS Public Safety Dispatcher-In-Training is the entry and trainee level in the public safety dispatcher series. Under close supervision, incumbents are trained in dispatching techniques, equipment and protocols. Work assignments change frequently in order to facilitate training. Employees are subject to daily and weekly observation reports until they demonstrate the ability to perform independently. This classification is distinguished from the higher level Public Safety Dispatcher in that the latter is the fully trained, journey level classification in the series. This is an alternately staffed classification. Public Safety Dispatcher-In-Training incumbents are required to achieve the knowledge, skills and abilities necessary to advance to the Public Safety Dispatcher level within the twelve month probationary period. Essential Job Functions (May include, but are not limited to, the following): Dispatches public safety personnel and equipment on both routine and emergency calls utilizing a computer aided dispatch system, multiple video display terminals, radio dispatching consoles, and related equipment. Answers the telephone and receives 9-1-1, emergency and non-emergency requests for assistance, evaluates the information provided and creates a CAD system event, relays information to other jurisdictions or provides information for the caller; processes and prioritizes incoming calls. Monitors and maintains status of public safety personnel and equipment; analyzes situations accurately and takes effective action to help ensure officer safety; may initiate the reassignment of fire equipment to ensure adequate city-wide fire protection. Inquires, interprets, verifies, receives, and disseminates information from law enforcement computer networks, such as wanted persons, stolen property, vehicle registration, and all points bulletins. Provides Emergency Medical Dispatch, and Emergency Fire Dispatch, including pre-arrival and post-dispatch instructions. Provides the public with basic instructions to safeguard persons in hazardous situations prior to the arrival of trained emergency personnel. Maintains familiarity with major roads, streets, areas, and industrial and public facilities within the city limits. Maintains records of all calls received and prepares reports of critical incidents; performs routine clerical work associated with the assignment. Monitor text to 9-1-1. WORKING CONDITIONS Work is performed in a structured and often stressful work environment that includes structured breaks and lunch schedules. Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading documents and computer screens, and the ability to distinguish and interpret the meaning of colors on video display terminals. The position requires the ability to view multiple video display terminals for extended periods of time in low light. Acute hearing sufficient to distinguish and comprehend simultaneous communications from several sources is required, as is the ability to speak in a clear and distinct manner and carry on multiple conversations while distinguishing background radio communications. The need to lift, drag and push files, paper, books and documents weighing up to 10 pounds is also required. Work is performed in a confined area and incumbents wear a headset, which restricts physical movement about the work area. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations. Minimum Qualifications Education and Experience: The minimum qualifications for education and experience can be met in the following way: Graduation from high school or tested equivalent, AND One year of work experience providing customer service to the public. Knowledge, Skills, and Abilities Working Knowledge of: Effective customer service techniques. Some Knowledge of: Office practices, methods and equipment, including a computer and a variety of word processing and other software applications. Proper record-keeping techniques. Ability to: Learn to operate a computer-aided dispatch system with sufficient speed and accuracy to document field activity and create calls for dispatch within response criteria guidelines. Obtain essential information from reporting parties about the nature of the emergency. Learn to analyze situations accurately and take effective action to assure officer and citizen safety. Learn to accurately enter information into the computer aided dispatch system while simultaneously receiving information by phone or radio. Learn to extract information or data from multiple video terminal displays which dynamically update. Learn and apply Department of Public Safety telephone answering techniques, policies and procedures. Learn the primary roads, streets, highways, major buildings and public facilities within the city limits, and memorize names and locations. Maintain composure, exercise sound judgment, and work quickly and accurately under pressure in emergency situations. Communicate clearly and distinctly using radio and telephone equipment. Communicate clearly and concisely in English, both orally and in writing. Read and interpret policies, procedures, protocols and maps. Maintain accurate records and spell correctly. Follow oral and written instructions. Type at a rate of 35 net words per minute. Work independently and as a member of a team. Establish and maintain effective working relationships. Deal tactfully with the public and with others and ensure that the City's philosophy of excellent customer service is understood and carried out in all forms of communication. Work in a highly structured environment where all communications or work are recorded or documented as public record. Observe safety principles and work in a safe manner. Willingness to: Work any shift, on any day, including irregular hours on short notice. Complete both Emergency Fire and Medical Dispatch certification courses, approved by the International Academy of Emergency Dispatch, within one year of appointment or in accordance with an extended timeline as approved by management. Wear a uniform. License/Certificates: Possession and continued maintenance of a valid class C California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. Completion of a Basic Dispatcher certification course approved by the California Peace Officers Standards and Training organization (POST) within one year of appointment. Possession of a POST Public Safety Dispatcher certificate within 18 months of appointment. Completion of Emergency Medical and Fire Dispatch certification courses, approved by the International Academy of Emergency Dispatch, within one year of appointment, and subsequent continued maintenance of Emergency Medical and Fire Dispatch certification. Application and Selection Process This is a continuous recruitment which may close at any time. If you are interested in this opportunity, please submit a complete City of Sunnyvale application with responses to the supplemental questions, a current (dated within one year of application) passing CritiCall Exam, and a current (dated within one year of application) typing certificate verifying at least 35 net words per minute, to the Department of Human Resources. Please note: For this recruitment, online typing tests will be accepted. Click here for more information about the CritiCall Dispatcher Exam . Click here to view upcoming test dates, or to make a reservation for the CritiCall Dispatcher Exam . For more information on how to obtain and submit a typing certificate, please contact the Human Resources via email to humanresources@sunnyvale.ca.gov . Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted online through the City's employment page at Sunnyvale.ca.gov , Search: 'CITY JOBS'. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be screened based on the minimum qualifications of this position. Based upon a review of the application materials, qualified candidates with complete applications will be invited to an initial interview. Those candidates who pass the initial interview will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. (Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Any candidate selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, psychological exam, as well as medical exam(s) including an alcohol/drug screening administered by a City-selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Any successful candidate selected by the hiring department will be required to submit proof of education (i.e. original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION This position is represented by the Communications Officers Association (COA) The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), religious creed, color, sex (includes gender, gender identity, gender expression, transgender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnicity, national origin, ancestry, citizenship status, military and veteran status, marital status, family relationship, age, medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Communication Officers Association Benefits COA Benefits Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description PUBLIC SAFETY DISPATCHER-IN-TRAINING Regular Full-Time Employment Opportunity This recruitment is open on a continuous basis and selections may be made at any time within the process. It is recommended to apply immediately. A complete application packet will consist of a City of Sunnyvale employment application, responses to the required supplemental questions, a current (dated within one year of application) passing CritiCall exam, and a current (dated within one year of application) typing certificate verifying 35 or more net words per minute. Please note: For this recruitment, online typing tests will be accepted. Click here for more information about the CritiCall Dispatcher Exam . Click here to view upcoming test dates, or to make a reservation for the CritiCall Dispatcher Exam . For more information on how to obtain and submit a typing certificate, please contact the Human Resources via email to humanresources@sunnyvale.ca.gov . Under supervision and in a trainee capacity, processes emergency and non-emergency calls for service; dispatches police, fire, medical, rescue, animal control or other emergency equipment, by telephone or radio, utilizing complex technical aids, such as computer aided dispatch systems (CAD); and performs other related duties as assigned. DISTINGUISHING CHARACTERISTICS Public Safety Dispatcher-In-Training is the entry and trainee level in the public safety dispatcher series. Under close supervision, incumbents are trained in dispatching techniques, equipment and protocols. Work assignments change frequently in order to facilitate training. Employees are subject to daily and weekly observation reports until they demonstrate the ability to perform independently. This classification is distinguished from the higher level Public Safety Dispatcher in that the latter is the fully trained, journey level classification in the series. This is an alternately staffed classification. Public Safety Dispatcher-In-Training incumbents are required to achieve the knowledge, skills and abilities necessary to advance to the Public Safety Dispatcher level within the twelve month probationary period. Essential Job Functions (May include, but are not limited to, the following): Dispatches public safety personnel and equipment on both routine and emergency calls utilizing a computer aided dispatch system, multiple video display terminals, radio dispatching consoles, and related equipment. Answers the telephone and receives 9-1-1, emergency and non-emergency requests for assistance, evaluates the information provided and creates a CAD system event, relays information to other jurisdictions or provides information for the caller; processes and prioritizes incoming calls. Monitors and maintains status of public safety personnel and equipment; analyzes situations accurately and takes effective action to help ensure officer safety; may initiate the reassignment of fire equipment to ensure adequate city-wide fire protection. Inquires, interprets, verifies, receives, and disseminates information from law enforcement computer networks, such as wanted persons, stolen property, vehicle registration, and all points bulletins. Provides Emergency Medical Dispatch, and Emergency Fire Dispatch, including pre-arrival and post-dispatch instructions. Provides the public with basic instructions to safeguard persons in hazardous situations prior to the arrival of trained emergency personnel. Maintains familiarity with major roads, streets, areas, and industrial and public facilities within the city limits. Maintains records of all calls received and prepares reports of critical incidents; performs routine clerical work associated with the assignment. Monitor text to 9-1-1. WORKING CONDITIONS Work is performed in a structured and often stressful work environment that includes structured breaks and lunch schedules. Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading documents and computer screens, and the ability to distinguish and interpret the meaning of colors on video display terminals. The position requires the ability to view multiple video display terminals for extended periods of time in low light. Acute hearing sufficient to distinguish and comprehend simultaneous communications from several sources is required, as is the ability to speak in a clear and distinct manner and carry on multiple conversations while distinguishing background radio communications. The need to lift, drag and push files, paper, books and documents weighing up to 10 pounds is also required. Work is performed in a confined area and incumbents wear a headset, which restricts physical movement about the work area. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations. Minimum Qualifications Education and Experience: The minimum qualifications for education and experience can be met in the following way: Graduation from high school or tested equivalent, AND One year of work experience providing customer service to the public. Knowledge, Skills, and Abilities Working Knowledge of: Effective customer service techniques. Some Knowledge of: Office practices, methods and equipment, including a computer and a variety of word processing and other software applications. Proper record-keeping techniques. Ability to: Learn to operate a computer-aided dispatch system with sufficient speed and accuracy to document field activity and create calls for dispatch within response criteria guidelines. Obtain essential information from reporting parties about the nature of the emergency. Learn to analyze situations accurately and take effective action to assure officer and citizen safety. Learn to accurately enter information into the computer aided dispatch system while simultaneously receiving information by phone or radio. Learn to extract information or data from multiple video terminal displays which dynamically update. Learn and apply Department of Public Safety telephone answering techniques, policies and procedures. Learn the primary roads, streets, highways, major buildings and public facilities within the city limits, and memorize names and locations. Maintain composure, exercise sound judgment, and work quickly and accurately under pressure in emergency situations. Communicate clearly and distinctly using radio and telephone equipment. Communicate clearly and concisely in English, both orally and in writing. Read and interpret policies, procedures, protocols and maps. Maintain accurate records and spell correctly. Follow oral and written instructions. Type at a rate of 35 net words per minute. Work independently and as a member of a team. Establish and maintain effective working relationships. Deal tactfully with the public and with others and ensure that the City's philosophy of excellent customer service is understood and carried out in all forms of communication. Work in a highly structured environment where all communications or work are recorded or documented as public record. Observe safety principles and work in a safe manner. Willingness to: Work any shift, on any day, including irregular hours on short notice. Complete both Emergency Fire and Medical Dispatch certification courses, approved by the International Academy of Emergency Dispatch, within one year of appointment or in accordance with an extended timeline as approved by management. Wear a uniform. License/Certificates: Possession and continued maintenance of a valid class C California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. Completion of a Basic Dispatcher certification course approved by the California Peace Officers Standards and Training organization (POST) within one year of appointment. Possession of a POST Public Safety Dispatcher certificate within 18 months of appointment. Completion of Emergency Medical and Fire Dispatch certification courses, approved by the International Academy of Emergency Dispatch, within one year of appointment, and subsequent continued maintenance of Emergency Medical and Fire Dispatch certification. Application and Selection Process This is a continuous recruitment which may close at any time. If you are interested in this opportunity, please submit a complete City of Sunnyvale application with responses to the supplemental questions, a current (dated within one year of application) passing CritiCall Exam, and a current (dated within one year of application) typing certificate verifying at least 35 net words per minute, to the Department of Human Resources. Please note: For this recruitment, online typing tests will be accepted. Click here for more information about the CritiCall Dispatcher Exam . Click here to view upcoming test dates, or to make a reservation for the CritiCall Dispatcher Exam . For more information on how to obtain and submit a typing certificate, please contact the Human Resources via email to humanresources@sunnyvale.ca.gov . Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted online through the City's employment page at Sunnyvale.ca.gov , Search: 'CITY JOBS'. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be screened based on the minimum qualifications of this position. Based upon a review of the application materials, qualified candidates with complete applications will be invited to an initial interview. Those candidates who pass the initial interview will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. (Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Any candidate selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, psychological exam, as well as medical exam(s) including an alcohol/drug screening administered by a City-selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Any successful candidate selected by the hiring department will be required to submit proof of education (i.e. original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION This position is represented by the Communications Officers Association (COA) The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), religious creed, color, sex (includes gender, gender identity, gender expression, transgender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnicity, national origin, ancestry, citizenship status, military and veteran status, marital status, family relationship, age, medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Communication Officers Association Benefits COA Benefits Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: Continuous