Senior IC Solutions Engineer for Classified TS/SCI

THE ROLESenior Solution Engineer who thrives in a classified environment and understands the unique operational tempo, access constraints, and mission stakes of IC customers. Serves as a trusted technical advisor to intelligence agencies — running discovery, architecting solutions, and building proof‑of‑concept environments that translate directly into mission value. Requires operating at TS/SCI without losing engineering edge.WHAT YOU'LL DOLead deep technical and mission discovery with IC customers—uncover operational gaps, map requirements to the Salesforce platform (CRM, Agentforce, Data Cloud, MuleSoft), and scope executable POC use cases with clear success criteriaDesign and build secure, agentic solutions tailored to IC use cases: case management, analyst workflows, collection management, reporting automation, and multi‑domain data aggregationArchitect and prototype Agentforce‑based solutions within classified environments—including grounding strategies, RAG/retrieval patterns, prompt governance, and agent reliability considerations specific to sensitive workloadsPresent technical architecture and business value to both mission operators and senior IC leadership with equal fluencySupport RFI/RFP responses by contributing technical content, demo scenarios, and architecture documentationWork closely with IC program offices to assess feasibility across data classification, security architecture, and operational readiness—ensuring proposed solutions can actually be adopted and sustainedPartner with SNS Account Executives, Capture Managers, and Customer Success to drive pipeline and support pursuit strategyAct as a technical sounding board for the SE team; support junior SEs on complex opportunities and escalate challenges to leadership with context and a proposed path forwardBuild reusable assets—POC templates, demo environments, playbooks—that scale across the IC customer baseFeed structured Voice of the Customer feedback into Salesforce Product and Engineering to influence the IC roadmapWHAT YOU BRINGRequired7+ years of experience as a Solution or Sales Engineer supporting enterprise SaaS, CRM, or mission IT—ideally with IC or national security customersHands‑on Agentforce, Data Cloud, and Salesforce Platform builder: comfortable prototyping workflows, automation, and agentic systems from scratchPractical AI fluency: working knowledge of LLMs, RAG/grounding, agentic engineering patterns, and how agentic systems behave in production—including safety, reliability, and governance considerations specific to classified workloadsStrong discovery and MVP scoping skills: able to run technical and business discovery sessions, define use cases, set measurable success criteria, and produce a feasible execution planFamiliarity with IC‑specific compliance frameworksCurrent TS/SCI clearance (required at time of hire)U.S. citizenship requiredStrong written, verbal, and whiteboard communication skills—able to engage both technical operators and C‑level IC leadershipPreferredSalesforce certifications: Administrator, Sales Cloud, Service Cloud, Platform Developer, Public Sector SolutionsExperience with Apex, Lightning Web Components, or equivalent full‑stack engineering backgroundProficiency in SQL and/or Python; familiarity with modern data platforms (Snowflake, Databricks, BigQuery)Experience with agentic engineering tooling (Cursor, Claude Code, Agentforce Vibes, or similar)Prior experience with government cloud environments: AWS GovCloud, Azure Government, or IC‑specific cloud infrastructureExperience operating within or alongside IC program offices—understanding mission workflows, stakeholder dynamics, and the technical evaluation processCLEARANCE & COMPLIANCEThis role requires a current, active TS/SCI clearance at time of hire. Qualification is contingent upon acceptable results from a background investigation and continued maintenance of the required government security clearance. All offers are contingent upon government approval of your clearance.EDUCATIONB.A./B.S. in a related field preferred. Equivalent work experience accepted. Relevant Salesforce certifications valued.This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.BenefitsCompensation will be determined by location, level, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers benefits to help you live well, including time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details are available at Salesforce Benefits .Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. We believe in equality for all and are committed to an inclusive workplace. All employees or prospective employees are assessed on the basis of merit, competence, and qualifications—without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to all aspects of employment, including recruiting, hiring, job assignment, compensation, promotion, benefits, training, and discipline.#J-18808-Ljbffr

THE ROLESenior Solution Engineer who thrives in a classified environment and understands the unique operational tempo, access constraints, and mission stakes of IC customers. Serves as a trusted technical advisor to intelligence agencies — running discovery, architecting solutions, and building proof‑of‑concept environments that translate directly into mission value. Requires operating at TS/SCI without losing engineering edge.WHAT YOU'LL DOLead deep technical and mission discovery with IC customers—uncover operational gaps, map requirements to the Salesforce platform (CRM, Agentforce, Data Cloud, MuleSoft), and scope executable POC use cases with clear success criteriaDesign and build secure, agentic solutions tailored to IC use cases: case management, analyst workflows, collection management, reporting automation, and multi‑domain data aggregationArchitect and prototype Agentforce‑based solutions within classified environments—including grounding strategies, RAG/retrieval patterns, prompt governance, and agent reliability considerations specific to sensitive workloadsPresent technical architecture and business value to both mission operators and senior IC leadership with equal fluencySupport RFI/RFP responses by contributing technical content, demo scenarios, and architecture documentationWork closely with IC program offices to assess feasibility across data classification, security architecture, and operational readiness—ensuring proposed solutions can actually be adopted and sustainedPartner with SNS Account Executives, Capture Managers, and Customer Success to drive pipeline and support pursuit strategyAct as a technical sounding board for the SE team; support junior SEs on complex opportunities and escalate challenges to leadership with context and a proposed path forwardBuild reusable assets—POC templates, demo environments, playbooks—that scale across the IC customer baseFeed structured Voice of the Customer feedback into Salesforce Product and Engineering to influence the IC roadmapWHAT YOU BRINGRequired7+ years of experience as a Solution or Sales Engineer supporting enterprise SaaS, CRM, or mission IT—ideally with IC or national security customersHands‑on Agentforce, Data Cloud, and Salesforce Platform builder: comfortable prototyping workflows, automation, and agentic systems from scratchPractical AI fluency: working knowledge of LLMs, RAG/grounding, agentic engineering patterns, and how agentic systems behave in production—including safety, reliability, and governance considerations specific to classified workloadsStrong discovery and MVP scoping skills: able to run technical and business discovery sessions, define use cases, set measurable success criteria, and produce a feasible execution planFamiliarity with IC‑specific compliance frameworksCurrent TS/SCI clearance (required at time of hire)U.S. citizenship requiredStrong written, verbal, and whiteboard communication skills—able to engage both technical operators and C‑level IC leadershipPreferredSalesforce certifications: Administrator, Sales Cloud, Service Cloud, Platform Developer, Public Sector SolutionsExperience with Apex, Lightning Web Components, or equivalent full‑stack engineering backgroundProficiency in SQL and/or Python; familiarity with modern data platforms (Snowflake, Databricks, BigQuery)Experience with agentic engineering tooling (Cursor, Claude Code, Agentforce Vibes, or similar)Prior experience with government cloud environments: AWS GovCloud, Azure Government, or IC‑specific cloud infrastructureExperience operating within or alongside IC program offices—understanding mission workflows, stakeholder dynamics, and the technical evaluation processCLEARANCE & COMPLIANCEThis role requires a current, active TS/SCI clearance at time of hire. Qualification is contingent upon acceptable results from a background investigation and continued maintenance of the required government security clearance. All offers are contingent upon government approval of your clearance.EDUCATIONB.A./B.S. in a related field preferred. Equivalent work experience accepted. Relevant Salesforce certifications valued.This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.BenefitsCompensation will be determined by location, level, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers benefits to help you live well, including time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details are available at Salesforce Benefits .Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. We believe in equality for all and are committed to an inclusive workplace. All employees or prospective employees are assessed on the basis of merit, competence, and qualifications—without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to all aspects of employment, including recruiting, hiring, job assignment, compensation, promotion, benefits, training, and discipline.#J-18808-Ljbffr

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