Contra Costa Water District

GENERAL JOB FUNCTION Are you passionate about ensuring the efficient operation and management of vital water resources? Do you thrive in fast-paced environments where attention to detail and quick decision-making are paramount? If so, we invite you to join our team at Contra Costa Water District Name as a System Control Operator. Contra Costa Water District is an innovative leader in water management and provides employees with a fast-paced and stable work environment that encourages professional growth and development. The Mission of the Contra Costa Water District is to strategically provide a reliable supply of high-quality water at the lowest cost possible, in an environmentally responsible manner. FLSA: Non-Exempt Bargaining Unit: Local 39 This position is a project position that is anticipated to last for a term of up to 2 years depending on organizational needs. DEFINITION Under general supervision, operates and monitors the District’s water distribution system, raw water conveyance system, hydro-electric generator, and storage and transfer reservoirs using supervisory control and data acquisition (SCADA) system; calculates water demand needs and makes appropriate operational adjustments; prepares reservoir for chlorination and monitors water quality of reservoirs in compliance with District water service regulations and federal, state, and local laws governing the protection of public water supply; receives and coordinates and/or responds to calls, requests for service, lone worker alerts, and emergencies after business hours and on weekends and holidays; and performs related duties as assigned. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from assigned supervisory or management personnel. Exercises no direct supervision over staff. CLASS CHARACTERISTICS This is the journey-level classification in the distribution operator series. Positions at this level perform the full range of duties as assigned, work independently, and exercise judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the Senior Distribution Operator in that the latter provides technical and functional direction over lower level staff. If you are ready to make a meaningful impact in water management and contribute to the sustainability of our communities, we encourage you to apply for the System Control Operator position with CCWD. Join us in our mission to ensure the reliable delivery of clean and safe water for generations to come. EXAMPLES OF DUTIES (Illustrative Only) Management reserves the right within the scope of the classification to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Operates and monitors treated water distribution system including hydropneumatics pump stations and pressure zones, using SCADA; responds to alarms; analyzes system requirements and determines needs of pressure zones, reservoirs, and pump stations; calculates flow rates and makes operational adjustments to maintain adequate reservoir levels for consumption and emergency fire protection coverage. Operates and monitors raw water conveyance system including canal, pumping plants/stations, dam, and storage reservoirs, using SCADA; calculates raw water demand and adjusts pumping and flow rates; coordinates pumping and release operations to ensure optimal canal and reservoir levels are maintained. Operates and monitors the District’s hydro-electric generator and storage and transfer reservoirs supplying water to treatment plants and industrial and residential customers. Monitors water quality in reservoirs by monitoring chlorine residual levels and adjusting water levels in compliance with District water service regulations and federal, state, and local laws governing the protection of public water supply. Receives, creates, and processes Underground Services Alert (USA) locate requests by notifying appropriate utilities and District staff. Receives customer complaints, issues, and requests for service related to turning on/off water service, customer service, water quality and treatment, distribution, and raw water systems; coordinates response and dispatches staff to respond to customer needs; creates and maintains lists of relief-standby crews, callout check-off lists, and related documents. Monitors and ensures the security of the water treatment plant, dams, and other District facilities; receives, dispatches, and coordinates response to emergency and public safety calls, including calls from safety call boxes, following safety and emergency response procedures; operates 24-hour emergency call center; monitors the rapid alert notification system for leak notifications and issues rapid alert field events; processes lone worker alerts and monitors lone workers by conducting safety checks or alerts. Monitors production, treatment, storage, and distribution facilities for maintenance and repair needs; responds appropriately by troubleshooting issues and/or notifying supervisor and submitting work orders as needed. Collects and records data using the computerized maintenance management system (CMMS) and following established procedures; organizes and maintains accurate and detailed databases, files, and records. Researches, summarizes, and interprets data and prepares daily operation reports and related documents. Observes and complies with all District and mandated safety rules, regulations, and protocols. Performs related duties as assigned. MINIMUM QUALIFICATIONS Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Training : Equivalent to completion of the twelfth (12th) grade. Experience : Two (2) years of experience in water distribution and/or treatment operations. OTHER REQUIREMENT Licenses and Certifications: Possession of a valid California driver's license to be maintained throughout employment. Possession and maintenance of a valid Grade D3 Water Distribution Operator certificate issued by the State Water Resources Control Board. Knowledge of: Principles, practices, methods, and equipment used in the operation and maintenance of treated and raw water distribution systems and facilities. Operational characteristics of treated and raw water distribution systems and facilities including pumping plants, reservoirs, canals, and rate control valves. Operational characteristics of hydro-electric generator and storage and transfer reservoirs. Hydraulic, mechanical, and electrical principles. Principles, operational characteristics, and use of SCADA to monitor and control treated and raw water distribution systems and facilities. Radio and telephone dispatch procedures. Occupational hazards and standard safety procedures related to the work. Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility. Mathematic and statistical techniques. Principles and procedures of record-keeping and preparation of reports and correspondence. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and District staff. The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed. ADDITIONAL INFORMATION PHYSICAL DEMANDS Must possess mobility to work in and around a water treatment plant and in a standard office setting, use specialized equipment and instrumentation and standard office equipment, including a computer; to operate vehicle and visit various District sites; color vision to detect shades of color and vision to see alarms and to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This classification stands, frequently sits, and walks between work areas. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate plant and standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds. ENVIRONMENTAL ELEMENTS Employees work primarily in a plant environment and are exposed to loud noise levels, controlled temperature conditions, chemicals, mechanical and/or electrical hazards, hazardous physical substances, fumes, dust, air contaminants, and unpleasant odors. WORKING CONDITIONS Employees are required to work a non-traditional schedule. This position requires staff to work 12-hour shifts on Days, Nights, Weekends, and Holidays on a rotational schedule. EQUAL EMPLOYMENT OPPORTUNITY Contra Costa Water District is committed to equal employment opportunity for all employees and applicants. We prohibit discrimination based upon race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other actual or perceived status protected under federal, state, or local law. Employment decisions are based on individual qualifications and performance. DIVERSITY, EQUITY, AND INCLUSION One of the many CCWD goals is to pursue organizational excellence through diversity, equity, inclusivity, leadership, and professionalism. We recognize the strengths of staff creativity, innovation, problem-solving, and improved decision-making resulting from diverse perspectives, and we strive to be a culturally diverse organization that values, recognizes, and supports inclusion. CONVICTION HISTORY A condition of employment for all CCWD positions includes successfully passing a Department of Justice Live Scan fingerprint check and completion of the federal Employment Eligibility Verification Form I-9. Additionally, in compliance with federal law, CCWD participates in E-Verify. DISASTER SERVICE WORKER All CCWD employees are designated Disaster Service Workers through state and local law. As such, CCWD employees may be called upon to support the activities of CCWD during an emergency situation. For regular-status, non-temporary positions: In addition to a competitive salary, the Contra Costa Water District offers an excellent benefits package! Stationary Engineers, Local 39 benefits include: Employer-paid medical, dental, vision, and life insurance Employer-paid short term and long-term disability insurance Voluntary participation in the Flexible Spending Accounts for dependent care and healthcare reimbursements Voluntary participation in the 457(b) deferred compensation plan 11 paid holidays plusan additional 16 hours for floating holidaysper year Vacation accrual at 10 days peryearduring the first three years; 13 days per year accrual in yearsthree to five; with additionalaccrual increases thereafter 96 hours of sick leave accrual per year Employer-paid retiree health insurance for retiree and dependents. Local 39 employees currently contribute 2.5% of base pay on a pretax basis for this benefit. Employees hired on or after January 1, 2016, are subject to a 10-year District-servicevesting period to be eligible for fully paid retiree medical upondirect retirement from the District. The District contracts with CalPERS for medical benefits. A defined benefit retirement plan; reciprocity with CalPERS and CalPERS reciprocal agencies. (Reciprocal agency service does not count toward the 5-year or 10-yearvesting requirement for fully paid retiree medical.) The defined benefit is 2.35% at 55for those withclassic reciprocity.New hires who are not eligible for classicreciprocity areeligible forthe 2% at 62 PEPRAdefined benefit. Participation in Social Security and Medicare Extensive Wellness Program including 50% employer-paid gym membership, up to $40.00 per month Health Insurance Credit for self and/or eligible dependents who have other medical benefit coverage Educational Assistance Program up to $3,000 per year per employee Employer-paid Employee Assistance Program offering counseling and referral services Employees receive free admission to Los Vaqueros Reservoir that offers recreation areas, fishing, boating, and hiking trails. Bilingual services pay And more. For additional information andthe full details,eligibility, and provisions regarding the District's applicable benefits package , please visit: Benefit Brochure Closing Date/Time: 4/30/2024 5:00 PM Pacific

GENERAL JOB FUNCTION FLSA: Exempt Bargaining Unit: Local 21 DEFINITION Under general direction, plans, schedules, assigns, reviews, and supervises the work of staff responsible for the installation, operation, maintenance, and repair of the District’s water treatment plants, treated and raw water distribution systems, and storage systems, facilities, fleet, computerized maintenance management system (CMMS), and equipment; ensures compliance with District water service requirements and federal, state, and local laws governing the protection of public water supply; coordinates assigned activities and projects with other District staff, contractors, and external organizations; and performs related duties as assigned. SUPERVISION RECEIVED AND EXERCISED Receives general direction from assigned management personnel. Exercises direct supervision over operations and maintenance staff. CLASS CHARACTERISTICS This is a full supervisory-level class that exercises independent judgment on diverse and specialized operations and maintenance duties with accountability and ongoing decision-making responsibilities associated with the work. Incumbents are responsible for planning, organizing, supervising, reviewing, and evaluating the work of assigned staff and organizing and providing support to assigned management staff in a variety of areas. Performance of the work requires the use of independence, initiative, and discretion within established guidelines. EXAMPLES OF DUTIES (Illustrative Only - Typical duties for the O&M Supervisor (Grade 3) classification) Management reserves the right within the scope of the classification to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. The Customer Service Supervisor will have the responsibility of supervising Meter Shop and Cross-Connect section staff, as well as overseeing CCWD’s Program for Public Water System Cross-Connection Control Plans, organizes, assigns, supervises, and reviews the work of staff; trains staff in work procedures; provides policy guidance and interpretation to staff; evaluates employee performance, counsels employees, and effectively recommends initial disciplinary action; makes recommendations for selection and promotion. Participates in the development of goals, objectives, policies, and procedures; recommends and implements policies and procedures including standard operating procedures for assigned operations. Monitors activities of assigned work unit; identifies opportunities for improving service delivery and procedures; provides recommendations concerning process and program changes; reviews with appropriate management staff; implements improvements. Participates in annual budget preparation; identifies and recommends future resource needs; orders supplies and equipment; prepares detailed cost estimates with appropriate justifications; monitors expenditures. Coordinates assigned activities and projects with the other District staff, contractors, and external organizations. Participates in the planning, design, construction, and implementation of Capital Improvement Program (CIP) and maintenance projects. Schedules, coordinates, and oversees contractor work to ensure compliance with District specifications and service quality. Provides support to assigned management staff in areas of expertise; assists with research and development project/program development and execution; prepares, reviews, and comments on various environmental, regulatory, technical, and staff reports and other necessary correspondence related to assigned activities and services; submits reports to local, state, and federal agencies as required. Directs the organization and maintenance of accurate and detailed databases, files, and records. Attends meetings, conferences, workshops, and training sessions and reviews publications to remain current on principles, practices, technologies, regulations, and new developments and changes in assigned area of operations and maintenance; implements policy and procedural changes after approval. Answers questions and provides information to the public and other agencies; investigates and responds to complaints and inquiries; recommends corrective actions to resolve issues. Ensures staff compliance, observes, and complies with District and mandated safety rules, regulations, and protocols. Participates in the on-call supervisor pool. Performs related duties as assigned. Supervises staff responsible for water meter repair and replacement activities in the shop and field and inspecting water system installations to safeguard public health by protecting the water supply from contamination; inspects and evaluates work in progress and upon completion to ensure maintenance and project activities are performed in accordance with District standards, established procedures, and regulatory requirements. Plans, coordinates, and implements cross-connection control and replacement, meter repair, and automated infrastructure programs. Supervises the operation and maintenance of equipment, instruments, and vehicles required for the work; ensures shop and working areas are maintained in a clean and orderly condition. MINIMUM QUALIFICATIONS Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Training : Equivalent to the completion of the twelfth grade supplemented by college coursework in chemistry, electrical, mechanical, waterworks and/or construction technology, or related field. Experience : Five (5) years of increasingly responsible experience in water system operation and/or in the installation, construction, repair, and maintenance of water systems, including two (2) years of lead or supervisory experience. Licenses and Certifications: Possession of, or ability to obtain, a valid California driver's license. The O&M Supervisor must possess a Grade 3 or higher California Distribution Operator Certificate, OR Required to have passed the Distribution Grade 3 exam and can obtain Grade 3 certification within one year from the start date in the position. Knowledge of: Principles and practices of employee supervision, including work planning, assignment, review and evaluation, discipline, and the training of staff in work procedures. Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly. Occupational hazards and standard safety procedures related to the work. Principles and practices of budget administration. Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility. Basic mathematic and statistical techniques. Principles and procedures of record-keeping and preparation of reports and correspondence. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and District staff. The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed. Principles, practices, techniques, equipment, and materials required for installing, locating, inspecting, adjusting, testing, and repairing double check valve assemblies and backflow prevention devices. Principles, practices, techniques, equipment, and materials required for locating, inspecting, cleaning, testing, adjusting, and repairing commercial, industrial, and domestic water meters of at least 3-inches used by the District. AMI program implementation including setting, installing, and maintaining AMI meters and troubleshooting system issues. Operational characteristics, use of, and maintenance requirements of backflow prevention devices, inspection equipment, meter repair equipment and instruments, and related tools. Ability to: Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner. Assist in developing and implementing goals, objectives, practices, policies, procedures, and work standards. Assist with the administration and monitoring of assigned budget. Understand the organization and operation of the District and of outside agencies as necessary to assume assigned responsibilities. Identify problems, research and analyze relevant information, and develop and present recommendations and justification for solutions. Read, interpret, and prepare clear, complete, and concise reports and correspondence. Make accurate arithmetic and statistical computations. Establish and maintain a variety of filing, record-keeping, and tracking systems. Effectively represent the District in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals. Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed. Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments. Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks. Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax. Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Demonstrate understanding of, sensitivity to, and respect for the diverse socio-economic, racial, ethnic, religious, and cultural backgrounds, diverse abilities, gender, gender identity and expression, and sexual orientation of District staff and communities served. Supervise staff responsible for the installation, location, inspection, adjustment, testing, and repair of double check valve assemblies and backflow prevention devices; and for conducting property inspections including cross connection and reclaimed water site inspections. Supervise staff responsible for locating, inspecting, testing, adjusting, repairing, and reading commercial, industrial, and domestic water meters; and for setting, installing, and maintaining AMI meters and troubleshooting issues. OTHER REQUIREMENTS Licenses and Certifications: (specific to the Customer Service Supervisor position) As a permitted operator of a Public Water System (PWS), The District must implement a cross-connection control program that complies with the current Cross Connection Control Policy Handbook (CCCPH) requirements adopted by the State Water Board on December 19, 2023, which will become effective July 1, 2024. The Customer Service Supervisor must meet specific requirements in the CCCPH Article 1 - Definitions and General Requirements under 3.1.3(a)(2) since they will be designated as the District’s Cross-Connection Control Program Coordinator and as such, must also be a certified Cross-Connection Control Specialist. To function as the District’s designated Cross Connection Control Program Coordinator, the Customer Service O&M Supervisor must comply with requirements in Article 4 - Backflow Prevention Assembly Testers and Cross-Connection Control Specialists . Specifically, the “certification requirement” for Cross-Connection Control Specialists as listed in 3.4.2(a) and 3.4.2(d). Therefore, to be eligible for consideration under this recruitment, candidates must currently have and will be expected to maintain a valid Cross-Connection Control Specialist certification from a commercially recognized certifying organization. If a Customer Service Supervisor candidate already has a Cross-Connection Control Specialist Certification meeting the aforementioned requirements, but it was not issued by an American National Institute (ANSI)-accredited certifying organization recognized by the State Water Board, in accordance with Article 4-3.4.2(d) of the CCCPH, any Cross Connection Inspector employed by the District will be required to obtain by July 1, 2027, a Cross-Connection Control Specialist Certification from a State Water Board recognized certifying organization. ADDITIONAL INFORMATION PHYSICAL DEMANDS When assigned to field, must possess strength, stamina, and mobility to perform light to heavy physical work; to sit, stand, and walk on level, uneven, or slippery surfaces; reach, twist, turn, kneel, bend, stoop, squat, and crouch in the performance of assigned duties; to operate a motor vehicle and visit various District sites; and vision to inspect job sites. The job involves fieldwork requiring frequent walking in operational areas. Finger dexterity is needed to operate tools and equipment. Employees must possess the ability to carry, push, pull, and lift materials and objects weighing up to 90 pounds with the use of proper equipment. When assigned to an office environment, must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone; ability to stand and walk between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. ENVIRONMENTAL ELEMENTS Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees also work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, chemicals, mechanical and/or electrical hazards, hazardous physical substances and fumes, dust, and air contaminants. Employees may be exposed to blood borne pathogens. WORKING CONDITIONS Employees may be required to work various shifts and outside of normal shift hours on evenings, weekends, and holidays. In addition to a competitive salary, for regular-status, non-temporary positions, the Contra Costa Water District offers an excellent benefits package! International Federation of Professional and Technical Engineers, Local 21 benefits include: FULL-TIME BENEFITS ARE LISTED BELOW (PART-TIME BENEFITS ARE PRORATED PER THE MOU): Employer-paid medical, dental, vision, and life insurance Employer-paid short term and long term disability insurance Voluntary participation in the Flexible Spending Accounts for dependent care and healthcare reimbursements Flexible Benefit of $50 per month; equating to $600 per year Voluntary participation in the 401(a) and 457(b) deferred compensation plans with up to a 3% employer match 11 paid holidays per year 56 hours of paid administrative leave per year in lieu of compensation time off for FLSA exempt classifications. (FLSA non-exempt positions such as Administrative Secretaries do not receive administrative leave.) 40-hour vacation credit upon hire plus vacationaccrual at 10 daysduring the first year; 15 days per year accrualduring year two; with additionalaccrual increases thereafter 96 hours of sick leave accrual per year Employer-paid retiree health insurance for retiree and dependents. Local 21 employeescurrently contribute 2.2%of base pay on a pretax basis for this benefit. Employees hired on or after January 1, 2016 are subject to a 10-year District-servicevesting period to be eligible for fully paid retiree medical upondirect retirement from the District. The District contracts with CalPERS for medical benefits. A defined benefit retirement plan; reciprocity with CalPERS and CalPERS reciprocal agencies. (Reciprocal agency service does not count toward the 5-year or 10-year vesting requirement for fully paidretiree medical.) The defined benefit is 2.35% at 55for those with classicreciprocity.New hires who are not eligible for classicreciprocity areeligible forthe 2% at 62 PEPRA defined benefit. Participation in Social Security and Medicare Extensive Wellness Program including 50% employer-paid gym membership, up to $40.00 per month Health Insurance Credit for eligible dependents who have other medical benefit coverage Educational Assistance Program up to $3,000 per year per employee Employer-paid Employee Assistance Program offering counseling and referral services Employees receive free admission to Los Vaqueros Reservoir that offers recreation areas, fishing, boating, and hiking trails. And more! Foradditional information and the full details,eligibility, and provisionsregarding the District's applicable benefits package, please visit: Benefit Brochure Closing Date/Time: 4/19/2024 5:00 PM Pacific